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Trabajos software support en Reino Unido

  • Full-Time Order Processor & Customer Support Assistant – Immediate Start
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    Full-Time Order Processor & Customer Support Assistant – Immediate Start
    hace 7 horas
    £25000–£26000 anual
    Jornada completa
    Stanmore

    Full-Time Operations & Customer Support Assistant – Immediate Start We are looking for a reliable and enthusiastic Order processor/Operations & Customer Support Assistant to join our friendly and supportive team. This is a full-time position with an immediate start. The role involves handling small, lightweight products only, and full training will be provided. Key Responsibilities • Fulfil customer orders using an iPad system and prepare them for dispatch, • Answer customer phone calls when needed, providing excellent customer service, • Manage customer returns and replacements efficiently, • Organise the warehouse, sort incoming deliveries, and report shortages or low stock levels (software supported), • Work collaboratively within a small, close-knit team, paying attention to details and taking on feedback Requirements • Fluent English is essential, • Basic Excel skills are mandatory, • Confident, proactive, and able to perform well in a busy environment, • Willingness to learn, improve, and grow within the role, • Strong team player with a positive attitude, • Previous experience in retail, warehouse, or customer service is preferred but not required Working Hours • Monday to Friday, 9:00 AM – 5:00 PM, • Not working on Bank Holiday Location • Based near Canons Park in Stanmore, with good access to public transport

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  • Sales Assistant
    Sales Assistant
    hace 12 horas
    £12.71 por hora
    Jornada completa
    Surbiton

    We're looking for a Junior Sales & Marketing Executive to join our team. This could be a great opportunity for someone at the beginning of their career who wants to learn, take on real responsibility and develop their experience in B2B technology sales and marketing. We're a UK technology company providing software solutions to businesses in the transport and logistics sector. We're a relatively small team, and that means you won't spend your first year watching from the sidelines — you'll have the opportunity to get involved in the real sales and marketing process from the start. What you'll be involved in: • Finding and researching potential customers, • Supporting sales campaigns and approaching new prospects, • Following up with prospects and existing customers, • Creating marketing and social media content, • Helping prepare product demonstrations, presentations and proposals, • Learning our products and understanding the business problems they solve, • Attending meetings with customers and prospective customers, • Occasionally travelling within the UK to visit customers, prospects and industry events, • Working directly with experienced members of our team You'll get exposure to the full sales journey — from identifying a potential customer and making initial contact through to demonstrations, customer meetings and helping build long-term relationships. We're not expecting you to arrive with years of sales experience. We're looking for someone who is confident, curious, willing to learn and comfortable talking to people. Good written and spoken communication is important, and an interest in technology and business would be an advantage. You should also be comfortable travelling within the UK when required. All reasonable business travel expenses will be covered by the company. Because we're a small team, this won't be a narrowly defined junior position. As your knowledge and confidence grow, we'd like your responsibilities and opportunities to grow with you. If you're looking for your first step into B2B technology sales and marketing and want the opportunity to gain genuine hands-on experience, we'd be interested in hearing from you.

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  • Customer Relations Manager
    Customer Relations Manager
    hace 4 días
    Jornada completa
    London

    Main Duties and Responsibilities • Manage and develop ongoing relationships with key clients and policyholders of Belgravia Indemnity Service, acting as the primary point of contact for policy, renewal, and escalated queries on E ASher Ltd's behalf., • Act as liaison between E A Sher Ltd's administrative/support staff, Belgravia Indemnity Service's insurers and underwriters, and clients to ensure policies, renewals, and claims are administered to the standard and timescale expected., • Lead, supervise, and develop a team of customer relations/client service staff employed by E A Sher Ltd, setting objectives, monitoring performance, and providing coaching and training., • Design and implement customer service policies, standards, and procedures to ensure consistent, professional handling of client queries across phone, email, and in-person channels., • Investigate and resolve escalated client complaints (e.g. relating to policy administration, claims handling, renewals, or service quality) promptly and effectively, identifying root causes and implementing corrective actions to prevent recurrence, in line with FCA complaint-handling requirements applicable to Belgravia Indemnity Service., • Monitor client satisfaction through feedback, surveys, and key performance indicators, and use findings to drive continuous improvement., • Analyse client accounts and policy/renewal data to identify trends, risks, and opportunities for improved retention and growth of the client base., • Liaise closely with E A Sher Ltd's administrative and consultancy teams and Belgravia Indemnity Service's compliance, claims, and underwriting functions to ensure client needs and feedback inform service delivery., • Manage and maintain the CRM system used to support Belgravia Indemnity Service's client base, ensuring data accuracy and effective use of reporting tools., • Prepare regular reports for E A Sher Ltd's senior management on client relations performance, complaint trends, and service levels., • Support policy/account reviews and renewal negotiations with key clients, working to protect and grow account value on behalf of Belgravia Indemnity Service., • Ensure compliance with FCA regulatory requirements, Treating Customers Fairly (TCF) principles, data protection legislation (UK GDPR), and internal policies of both E A Sher Ltd and Belgravia Indemnity Service in all client-facing activity., • Manage departmental budgets and resources as required. Person Specification Essential • Proven experience in a customer relations, account management, or client relationship role, with some experience of managing or supervising staff., • Strong written and verbal communication skills., • Excellent problem-solving skills and the ability to manage escalated or sensitive issues diplomatically., • Proficient in CRM software and Microsoft Office applications., • Strong organisational skills with the ability to manage competing priorities., • Good understanding of customer service best practice and data protection requirements. Desirable • Bachelor's degree in business, Marketing, Communications, or a related field (or equivalent experience)., • Experience within insurance broking, underwriting support, or financial services., • Working knowledge of FCA regulatory requirements for insurance intermediaries, including complaint handling and Treating Customers Fairly (TCF)., • Professional qualifications such as Cert CII (or working towards) are an advantage. Skills • Leadership and team management, • Relationship building and stakeholder management, • Analytical and data-driven decision-making, • Negotiation and conflict resolution, • Attention to detail

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  • Procurement Manager
    Procurement Manager
    hace 5 días
    Jornada completa
    London

    The Ascott Limited UK Corporate Office is seeking a qualified, experienced and capable Procurement Manager to become part of our Procurement team, supporting our properties. Reporting to the Procurement Director, being responsible for the purchase of goods and services to ensure that the Group's European lodging sites operational needs are met. As the Procurement Manager , you will be responsible for: Purchasing goods, materials, components and/or services in line with specified cost, quality and delivery targets Identifying and evaluating potential suppliers, developing strategies, and negotiating contracts to secure the best possible prices and terms Creating long-term plans for specific categories of goods and services Preparing reports on procurement activities, analysing data to identify trend Collaborating with various departments within our properties to understand their procurement needs and ensure those needs are met Sourcing environmentally friendly products and services Ensuring contracts are properly managed and adhered to, including renewals and performance monitoring Managing inventory levels to optimize stock turnover and minimize holding costs Staying informed about market trends, new products, and potential suppliers to identify opportunities for improvement and innovation Conducting cost analysis, setting benchmarks, and identifying opportunities to reduce costs without compromising on quality Building and maintaining strong relationships with key suppliers, ensuring timely delivery of goods and services, and resolving any issues that may arise Assess tenders and quotations from potential suppliers Prepare required documents in line with final negotiations with selected suppliers and in line with organizational targets and requirements. To be successful in the role of Procurement Management , we require: Bachelor's degree in a related field (e.g., supply chain management, business administration and/or finance) Proven experience in Procurement and Strategic sourcing, preferably within the hospitality industry Strong negotiation, communication, and relationship management skills Proficiency in relevant software and tools, such as procurement systems and Microsoft Office Suite Excellent analytical and problem-solving skills Strong communication (written/spoken) English & French at business level Ability to work independently and as part of a team Minimum 8 years of experience of relevant working experience in purchasing Background and or experience within technical services purchasing (vendor management, contractor’s, hard services) Certification from Chartered Institute of Purchasing & Supply (CIPS) a plus Experience in integration activities and change management. This is your opportunity to be part of our team as a Procurement Manager . We focus on your professional and personal development, and we offer: Genuine career opportunities within our business Valuable on the job training, along with access to our digital online learning platform and numerous other learning and development opportunities A travel allowance for every day you work to contribute to your commuting cost A PERKBOX subscription with benefits, retail discounts and savings available from your first day Employee Assistance Programme Recruitment Referral Incentive Employee Recognition Awards Ceremony and company team parties Once you pass your probation, a special staff rate when staying in our European properties (If relocating) 30 days of relocation accommodation within one of our properties, whilst you find permanent lodging About Us At The Ascott Limited, we embrace diversity, equity, and inclusion, welcoming applicants of all backgrounds to create a supportive and thriving workplace where everyone can contribute their unique perspectives. A trusted hospitality company, Ascott’s presence extends across Asia Pacific, Central Asia, Europe, the Middle East, Africa, and the USA. Its diversified accommodation offerings span serviced residences, coliving properties, hotels and independent senior living apartments. Ascott's award-winning hospitality brands include Ascott, Citadines, lyf, Oakwood, Somerset, The Crest Collection, The Unlimited Collection, Fox, Harris, POP!, Preference, Quest, Vertu and Yello. Through Ascott Star Rewards (ASR), Ascott’s loyalty programme, members enjoy exclusive privileges and offers at participating properties. Required skills: Multilingual, Negotiating skills, Organisation Skills, Attention to Detail, Problem Solving

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  • Property Inventory Clerk
    Property Inventory Clerk
    hace 16 días
    £1500 mensual
    Jornada parcial
    London

    We are looking for a reliable, organised and detail-oriented Property Inventory Clerk to join our team. The role involves visiting residential properties and producing clear, accurate and comprehensive inventory reports documenting the condition and contents of each room inside the property. Key Responsibilities • Carry out property inventories, check-ins and check-outs, using our software on your mobile device., • Produce detailed reports recording the condition, cleanliness and contents of properties., • Take clear photographs to support inventory reports., • Record meter readings and details of keys provided., • Identify and accurately document damage, defects and maintenance issues., • Compare check-out inspections against the original inventory and highlight any changes or discrepancies., • Complete and submit reports accurately and within required timescales., • Communicate professionally with landlords, tenants, letting agents and property managers., • Travel between properties throughout the working day. What We’re Looking For • Excellent attention to detail and observational skills., • Good written English and ability to produce clear, accurate reports., • Reliable, punctual and well organised., • Comfortable working independently and managing your own schedule., • Confident using a smartphone, tablet and inventory software., • Professional and friendly when dealing with clients and tenants., • Previous experience in property, lettings or inventory work is beneficial but not essential, as training can be provided. What We Offer • Flexible working opportunities., • Full training provided., • Varied work across a range of residential properties., • Supportive working environment., • Opportunity to develop experience within the property and lettings industry. Apply If you’re organised, dependable and have a keen eye for detail, we’d love to hear from you. If you already conduct property inventory reports and are simply looking for extra work, please get in touch. Please apply with your CV and a short introduction about yourself, including your availability and any relevant experience.

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  • Software Developer
    Software Developer
    hace 20 días
    £15–£25 por hora
    Jornada parcial
    Orpington

    Create and Evaluate Challenging Practical AI Prompts - Industry Practitioners Needed (English) • Machine Learning, • Posted Aug 22, 2026 Can AI Tackle Your Industry’s Most Complex Challenges? Help advance AI by creating practical, industry-specific prompts that test its capabilities. We are seeking experienced professionals based in the 𝐔𝐧𝐢𝐭𝐞𝐝 𝐊𝐢𝐧𝐠𝐝𝐨𝐦 to develop high-quality AI prompts informed by their industry knowledge and hands-on experience. As an Industry Practitioner, you will create realistic, domain-specific questions and scenarios that reflect the challenges professionals encounter in their work. You will also evaluate AI-generated responses for accuracy, relevance, clarity, and overall quality. You will review responses against established guidelines, identify errors or areas for improvement, and provide consistent ratings and feedback. Ideal candidates have strong analytical skills, excellent attention to detail, and proficiency in the required language. Your contributions will help improve the accuracy and effectiveness of advanced AI systems across a range of business and professional settings. 𝐏𝐫𝐨𝐣𝐞𝐜𝐭 𝐒𝐩𝐞𝐜𝐢𝐟𝐢𝐜𝐬: The freelancer will create realistic, work-related prompts that reflect tasks they may encounter in their day-to-day professional life. Each domain-specific prompt must meet the following requirements: ● State a clear objective. ● Specify the required inputs and expected outputs. ● Clearly define all constraints and requirements. ● Use consistent terminology and provide enough context to eliminate critical ambiguity. ● Be fully self-contained and not depend on unstated assumptions or information known only to the prompt creator. ● Represent a practical and authentic workplace task. ● Not be generated or written using AI tools. Submissions should reflect the freelancer's own knowledge, experience, and input. 𝐂𝐨𝐦𝐩𝐞𝐧𝐬𝐚𝐭𝐢𝐨𝐧: ● Prompt creation: $3 USD for each successfully completed prompt. The current average benchmark is 6 prompts per hour, or approximately 10 minutes per prompt. ● Response evaluation: $1 USD for each successfully completed evaluation. The current average benchmark is 12-20 cases per hour. ● Payments are calculated based on the total number of approved prompts and evaluations. Disclaimer: Each task/milestone activation guarantees a minimum payment of $5 USD, provided the freelancer meets the required SLA and successfully completes the assigned brief in accordance with the task requirements. 𝐏𝐫𝐞𝐟𝐞𝐫𝐫𝐞𝐝 𝐑𝐞𝐪𝐮𝐢𝐫𝐞𝐦𝐞𝐧𝐭𝐬: ● Must be an industry practitioner based in the 𝐔𝐧𝐢𝐭𝐞𝐝 𝐊𝐢𝐧𝐠𝐝𝐨𝐦 ● A practitioner in any of the following fields or domains: • Finance & Consulting, • Product & Design, • Data & AI, • Integrated Operations, • In personal entrepreneurship / Entrepreneurs, • E-Commerce and LIVE, • Marketing & Sales, • Content Creation / Content Creators, • Functions & Support, • KOL, • Others ● Preferably have hands-on experience using AI tools (e.g. ChatGPT, Claude, Gemini, Copilot, Codex, etc.) ● Native/fluent 𝐄𝐧𝐠𝐥𝐢𝐬𝐡 speaker ● Can communicate in English for communication across a global based team. Please submit your proposal, along with relevant highlights or samples from your experience for consideration. 𝐏𝐫𝐨𝐩𝐨𝐬𝐚𝐥 𝐏𝐫𝐨𝐜𝐞𝐬𝐬: To be considered for this project, the freelancer must complete this form (this will take less than 10 minutes to complete): https://forms.gle/LboWWQZ9pE76UN8t7 𝐀𝐜𝐜𝐞𝐩𝐭𝐚𝐧𝐜𝐞 𝐚𝐧𝐝 𝐂𝐨𝐧𝐭𝐢𝐧𝐠𝐞𝐧𝐜𝐢𝐞𝐬: • Please note that participation in this project is contingent upon successful completion of onboarding and available tasks to work on., • Freelancers are paper screened to ensure they are eligible for hire, • Offer is sent from the client once a freelancer is deemed eligible for hire 𝐍𝐞𝐱𝐭 𝐬𝐭𝐞𝐩𝐬: • Submit your proposal, • Complete the Google Form linked above, • Submitted responses will be reviewed, and only eligible candidates will be contacted, • If you receive an offer, provide documentation as requested to the Upwork Compliance team, • Accept your offer, • The hiring manager will contact you when they're ready for you to begin work 𝐂𝐨𝐧𝐟𝐢𝐝𝐞𝐧𝐭𝐢𝐚𝐥𝐢𝐭𝐲: As you go through the proposal process with this client, please keep in mind the confidentiality agreement in section 15 of the Upwork User Agreement. Note that any and all information received from or about this client is subject to the confidentiality agreement and may not be disclosed to anyone. Disclosure: All payments are split in half with the agency

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  • Operations & Customer Service Executive / Manager
    Operations & Customer Service Executive / Manager
    hace 22 días
    £30000–£37000 anual
    Jornada completa
    London

    Location: Waterloo, London Hours: 4:00am–1:00pm, plus one Friday night shift per fortnight Salary: £30,000–£40,000, depending on experience Company Overview Butcher & Edmonds Ltd is an independently family run catering butchers located in Central London, supplying many of London’s finest restaurants, hotels and gentleman’s clubs. Having been in operation since 2004, we pride ourselves on providing high-quality meats and exceptional service to some of the best chef’s in London. Our commitment to sourcing the best products and delivering outstanding service sets us apart in the industry. The role We are looking for a highly organised and adaptable person to join our small office team at a busy London food wholesaler. This is a crucial hybrid role sitting between operations, customer service, sales administration and basic finance. It is not a traditional sales account-management position. You will help ensure that customer orders are processed accurately, deliveries run smoothly and the day-to-day operation of the business remains organised. The role could suit an operations or administrative professional who would like to become more customer-facing. It could equally suit someone from a sales or customer-service background who enjoys detail, systems and operational responsibility. We are open to candidates at different stages of their careers. A more junior candidate could join as an Operations & Customer Service Executive and develop into the position, while an experienced candidate could take ownership of the role at manager level. You will join a small office team consisting of the General Manager/Sales Director and a Credit Controller/Customer Service Executive. As a result, you will need to be comfortable taking responsibility, switching between priorities and helping wherever required. Key responsibilities Order processing and customer service • Take customer orders by telephone, email and other ordering channels., • Enter orders accurately and efficiently into our ERP system., • Provide telephone customer service to chefs and hospitality customers, particularly during the busy period between 8:00am and midday., • Respond to product, availability, pricing, delivery and order queries., • Resolve routine problems quickly and escalate more complex issues when required., • Build strong, helpful relationships with customers through reliable day-to-day service., • Support customers with additions, amendments, shortages and urgent requirements. Operations and delivery coordination • Act as a link between the office, customers, warehouse and delivery team., • Help coordinate our five delivery drivers throughout the morning., • Communicate delivery instructions, changes and customer requirements clearly., • Respond to delivery queries and help resolve delays or other issues., • Ensure relevant information is passed accurately between customers, drivers and the wider team., • Support the smooth running of daily sales and delivery operations. Systems and administration • Maintain accurate customer, order, pricing and product information., • Carry out regular data entry and general sales administration., • Support the business through its move to a new ERP system., • Help test processes, identify issues and ensure information is transferred accurately., • Contribute to improving administrative and operational processes., • Produce basic reports and information when required. Bookkeeping support • Undertake basic bookkeeping and finance administration., • Assist with invoices, credits, account queries and record keeping., • Work closely with the Credit Controller to ensure customer information is accurate., • Investigate straightforward discrepancies and ensure supporting information is properly recorded. Night-team cover • Work one Friday night shift per fortnight as part of the normal rota., • Provide holiday cover for the Night Sales Operations Manager for approximately 24 shifts per year., • Manage night-time order processing and sales operations confidently when providing cover., • Ensure a clear and accurate handover between the night and daytime teams. General responsibilities • Provide flexible support across the business as priorities change., • Complete ad hoc administrative and operational tasks., • Help maintain high standards of accuracy, communication and customer service., • Take ownership of problems and follow them through to resolution. About you You will be practical, dependable and comfortable working in a fast-moving environment where customer requirements can change quickly. You should have: • Strong organisational skills and excellent attention to detail., • A confident, friendly and professional telephone manner., • Experience in operations, administration, customer service, sales support or a related role., • The ability to enter and manage data accurately., • Confidence using business software and learning new systems., • The ability to prioritise several competing tasks., • A calm and solutions-focused approach to problems., • The confidence to communicate with customers, drivers, warehouse colleagues and managers., • A willingness to take responsibility within a small team., • Flexibility around the early-morning hours, Friday-night rota and holiday-cover requirements., • Experience of foodservice, hospitality, wholesale, logistics, order processing, bookkeeping or ERP systems would be useful, but is not essential for the right candidate. What we offer • A salary of £30,000–£37,000, depending on experience and the level of responsibility assumed., • The opportunity to occupy a central and influential position within a growing business., • Broad exposure to customer service, sales operations, logistics, finance and business systems., • The chance to play an important role in the implementation of a new ERP platform., • Genuine scope for the position to develop as the business grows., • A supportive, close-knit working environment where individual contributions are visible and valued., • Annual 4 weeks' holiday, • Discretionary Christmas bonus, • Company Pension, • Discounted Staff Meat, • A supportive & collaborative working environment, • This is an excellent opportunity for someone who enjoys both people and processes: a capable operator who wants more customer contact, or a customer-facing professional who would like to develop broader operational experience.

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  • Graphic and Multimedia Designer
    Graphic and Multimedia Designer
    hace 24 días
    £30000–£40000 anual
    Jornada completa
    London

    We are looking for an experienced Graphic and Multimedia Designer to join our team. The successful candidate will create professional visual content for digital and print platforms, develop branded marketing materials and support the organisation's marketing objectives. Candidates should have strong Adobe Creative Suite skills, relevant professional experience and a portfolio demonstrating their creative and technical abilities. The role requires creativity, attention to detail, good communication skills and the ability to manage multiple projects within agreed deadlines. Job Purpose We are seeking a creative and experienced Graphic and Multimedia Designer to produce high-quality visual content across digital and print platforms. The role will ensure all creative work reflects the organisation's brand identity, marketing objectives and professional standards. Key Responsibilities • Develop creative concepts and designs for digital and print marketing materials., • Create graphics, layouts, advertisements, posters, brochures, menus, signage and other branded materials., • Design content for websites, social media, email campaigns and digital marketing platforms., • Use professional design software, particularly Adobe Creative Suite, including Photoshop, Illustrator and InDesign., • Maintain consistency of branding, typography, colour and visual identity across all materials., • Convert creative briefs and business requirements into effective visual designs., • Prepare artwork and files suitable for digital publication and professional printing., • Manage multiple design projects and prioritise work according to deadlines., • Work with management, marketing and other departments to understand requirements and deliver creative solutions., • Review and incorporate feedback while maintaining design quality and brand consistency., • Maintain organised design files, templates and brand assets., • Keep up to date with current graphic design, digital media and visual communication trends. Skills and Experience Essential: • Relevant qualification in Graphic Design, Visual Communication, Multimedia Design or equivalent professional experience., • Previous professional experience in graphic design or a related creative role., • Proficiency in Adobe Creative Suite, particularly Photoshop, Illustrator and InDesign., • Strong understanding of typography, colour, composition, layout and branding., • Strong creative, conceptual and problem-solving skills., • Excellent attention to detail and ability to meet deadlines., • Ability to manage multiple projects and respond effectively to feedback., • Good communication and teamwork skills., • Portfolio demonstrating relevant graphic design and visual communication work. Desirable: • Experience producing artwork for both digital and print media., • Experience with social media marketing and digital content., • Knowledge of multimedia, motion graphics or basic video editing.

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  • Social Media Executive
    Social Media Executive
    hace 26 días
    £25000–£35000 anual
    Jornada completa
    London

    We’re looking for a creative, organised and social-media-savvy to join our team who has a passion for luxury interior design, furniture and architecture. You’ll be responsible for creating engaging content across our social media platforms, helping to grow our online presence and connect with our audience. This role is ideal for someone who understands social media trends, enjoys producing original content and can turn ideas into posts that attract attention and encourage engagement. Key Responsibilities • Plan, create and publish content across platforms such as Instagram, TikTok, Facebook, LinkedIn, Pinterest and YouTube., • Produce short-form videos, photos, graphics, captions and other engaging content., • Develop and manage a consistent social media content calendar., • Film and edit videos for social media campaigns and everyday posts., • Write clear, engaging captions that reflect our brand’s tone of voice., • Monitor social media trends and identify opportunities for relevant content., • Respond to comments and messages while helping to build an active online community., • Work with the wider team to support campaigns, promotions, events and product launches., • Review content performance and use insights to improve future posts., • Ensure all content is accurate, on-brand and published on schedule., • Create business digital collaterals Skills and Experience • Previous experience creating content for brands, businesses or personal social media channels., • A strong understanding of major social media platforms and how their audiences differ., • Confident filming and editing short-form video content., • Experience using tools such as Adobe Creative Cloud or similar software., • Strong written communication and copywriting skills., • A good eye for design, photography and visual storytelling., • Ability to manage multiple tasks and meet deadlines., • Creative, proactive and comfortable appearing on camera when required., • Knowledge of social media analytics and performance reporting is an advantage.

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  • Finance and Operations Officer (Remote)
    Finance and Operations Officer (Remote)
    hace 1 mes
    £36486.3–£44201.23 anual
    Jornada completa
    London

    Post: Finance and Operations Officer Location: The position is remote but with options for regular co-working with colleagues and for in-person team gatherings roughly every 8 weeks. Salary: £36,486.30-£44,201.23 Contract: Full-time; 37.5-hours per week (opportunities for flexible working considered). About the role The European Leadership Network (ELN) is an independent, non-partisan organisation working to provide practical, real-world solutions to political and security challenges and build better security for wider Europe. Effective financial and operational management is central to ensuring that we can deliver this work sustainably and meet our responsibilities as a charity and grant-funded organisation. The Finance & Operations Officer plays a key role in supporting the effective day-to-day financial and operational management of the ELN. Working closely with the Head of HR & Operations, Senior Management Team and our external accountants, the post holder will help maintain an accurate and up-to-date picture of the organisation’s finances, including managing and monitoring organisational and project budgets, cashflow, expenditure, payments and financial information held within Xero. The role requires strong financial and organisational skills, with particular experience of working with budgets and grant-funded activity. The successful candidate will be confident working with financial information, able to manage multiple priorities and deadlines, and proactive in identifying discrepancies, emerging pressures or areas requiring attention. They will also provide support across the ELN’s wider operations and governance, helping to ensure that our systems and processes are efficient, accurate and appropriate for a small and internationally focused charity. Key Responsibilities: *Finance, Budgets & Grants* · Maintain accurate and up-to-date financial records in Xero, including processing and monitoring invoices, bills, payments and expenditure, and ensuring transactions are appropriately recorded and allocated. · Develop and maintain organisational, project and grant budgets, working with colleagues to build realistic budgets for funding applications and new projects. · Monitor actual expenditure against budgets throughout the year, identifying variances, potential overspends or underspends and emerging financial pressures, and raising these with the Head of HR & Operations and Senior Management Team as appropriate. · Maintain and regularly update the organisation’s cash flow forecast, incorporating anticipated grant income, expenditure, payroll, and other liabilities, and provide timely information on the ELN’s cash position. · Work closely with Programme Leads/Heads to help them understand and manage their project budgets and provide accurate financial information to support programme planning and delivery. · Support the financial management of ELN’s grants, including maintaining records of restricted and unrestricted funding, grant income, expenditure, payment schedules and financial reporting requirements. · Prepare financial information and reports for funders, including taking responsibility for financial reporting on grants where appropriate. · Work closely with the ELN’s external accountants, providing accurate and timely information for management accounts, year-end accounts, payroll and other financial requirements. · Coordinate monthly payroll information and staff expenses and ensure payments and associated records are processed accurately and on time. · Support the annual budgeting and forecasting process and preparation of financial information for SMT and the Board. Maintain appropriate financial records, documentation and audit trails and support the annual audit/accounts process. · Support the organisation in maintaining appropriate charity financial controls and good practice, including the appropriate management and recording of restricted funds. · Lead on the ELN’s annual charity audit, coordinating the process with our external auditors and accountants, preparing and providing required financial information and documentation, responding to queries, and ensuring the audit is completed accurately and within agreed timescales. *Operations, Governance & Administration* · Support the Head of HR & Operations with the effective day-to-day running of the organisation and the development and maintenance of appropriate operational systems and processes. · Coordinate relationships with relevant external suppliers and service providers, including accountants, insurers, office/co-working providers and other professional advisers. · Maintain accurate organisational records and support compliance with relevant charity, company and governance requirements. · Support the administration of organisational contracts, insurance policies, banking arrangements and other operational services. · Assist with information required for Companies House, the Charity Commission and other regulatory or governance processes. · Contribute to the continuous improvement of ELN’s financial and operational processes, identifying opportunities to make systems more efficient, accurate and robust. · Undertake other reasonable finance and operational responsibilities appropriate to the role. Applicant requirements: *Essential:* · Strong practical experience of financial administration, bookkeeping or finance coordination, with a good understanding of accounting and financial management principles. · Proficient user of Xero accounting software (or equivalent), with practical experience of maintaining financial records, processing bills and invoices, reconciling information and producing financial reports. · Experience creating, maintaining and monitoring budgets, including tracking actual expenditure against budget and identifying and explaining variances. · Experience managing or monitoring multiple projects or grant budgets simultaneously. · Experience preparing or contributing to budgets for funding applications and providing financial information for funder reporting. · Experience in monitoring organisational cashflow and producing or maintaining cashflow forecasts. · Confidence working with financial data and spreadsheets, particularly Excel, and the ability to present financial information clearly to colleagues who do not have a finance background. · Experience working effectively with external accountants or other finance professionals. · Excellent numerical accuracy and attention to detail, with the ability to identify discrepancies and investigate and resolve them. · Strong organisational skills and the ability to manage competing deadlines independently in a small and fast-moving organisation. · Ability to recognise emerging financial or operational risks and proactively bring them to the attention of senior colleagues. · Strong interpersonal and communication skills and the confidence to work with colleagues at all levels of an organisation. *Desirable:* · Previous experience working in a charity, NGO or other grant-funded organisation, with a practical understanding of the financial requirements associated with restricted and unrestricted funding. · A relevant bookkeeping/accounting qualification or part-qualification, or demonstrable equivalent professional experience. · Experience supporting payroll and/or year-end accounts and audit processes. · Experience of charity accounting and financial reporting requirements. · Experience working with institutional, government, foundation or international grants. · Experience supporting organisational forecasting and annual budgeting. · Experience of charity governance and regulatory requirements, including the Charity Commission and Companies House. · Experience working in an international environment.

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  • Payroll Administrator
    Payroll Administrator
    hace 1 mes
    £15–£20 por hora
    Jornada parcial
    London

    Quality of Life Homecare Ltd – Queensbury, London Hours: 20–25 hours per week (flexible) Salary: £15-20 per hour (depending on experience) Join Our Team Quality of Life Homecare Ltd is a well-established and growing domiciliary care provider supporting people across North West London. With approximately 120 employees, we are looking for an experienced and highly organised Senior Payroll and Accounts Officer to manage our payroll and day-to-day finance functions. This role would particularly suit an experienced payroll manager, finance officer, bookkeeper, or retired/semi-retired accountant seeking a rewarding and flexible part-time position. Key Responsibilities • Manage weekly and monthly payroll for approximately 120 employees, • Ensure accurate PAYE, National Insurance, pension, and HMRC submissions., • Administer workplace pensions and auto-enrolment., • Process staff expenses and travel claims., • Maintain purchase and sales ledgers., • Raise invoices and reconcile customer payments., • Carry out bank reconciliations., • Monitor cash flow, debtor balances, and credit control., • Prepare monthly management accounts and financial reports., • Liaise with the external accountant regarding month-end and year-end accounts., • Maintain accurate payroll and financial records., • Ensure compliance with HMRC, employment legislation, and financial procedures., • Identify opportunities to improve payroll and financial processes. Essential Requirements • At least 5 years' experience in payroll and accounts., • Strong knowledge of PAYE, RTI, pensions, and HMRC regulations., • Experience using payroll and accounting software such as BrightPay, Xero, or QuickBooks., • Excellent Microsoft Excel skills., • High level of accuracy, discretion, and attention to detail., • Excellent organisational and communication skills., • Ability to work independently and manage competing priorities. Desirable • AAT qualification or equivalent., • Experience within the health or social care sector., • Knowledge of payroll for shift workers and variable-hour employees. What We Offer • Flexible working hours., • Friendly and supportive working environment., • Competitive hourly rate., • Ongoing professional development., • Opportunity to become a valued member of our senior management support team. If you are an experienced payroll and finance professional looking for a flexible and rewarding opportunity, we would be delighted to hear from you. Retired and semi-retired professionals are especially encouraged to apply.

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  • Office manager/Admin
    Office manager/Admin
    hace 1 mes
    £35000 anual
    Jornada parcial
    Childs Hill, Barnet

    Job Title: Office & External Relations AdministratorLocation: NW LondonPosition Type: Part-Time (Monday–Friday, TBC)About UsWe are a dynamic and expanding property management and investment company based in NW London. We manage a diverse and expanding portfolio of residential and commercial properties. As the business continues to scale, we are seeking a highly organised and proactive individual to support office operations, external stakeholder coordination, and administrative functions across the Group.Role OverviewThe Office & External Relations Administrator plays a central role in ensuring the smooth operation of the office, supporting the CEO and coordinating with partners, suppliers, and external stakeholders across property and finance. The role requires strong organisation, clear communication, and the confidence to manage a broad range of responsibilities in a busy, growing business.Key ResponsibilitiesOffice Operations & Administration • Oversee daily office operations, ensuring an organised and professional work environment., • Prepare documents, maintain filing systems, and ensure administrative records are up to date., • Manage data entry, database maintenance, and reporting on property-related and internal records. • Monitor office supplies, technology, and general office upkeep. Executive & Team Support • Provide administrative support to the CEO, including diary management, meeting scheduling, and occasional PA tasks. • Support the wider team, including property managers and external finance contacts with administrative and compliance-related tasks.External Relations & Communication • Act as a key liaison for external vendors and other third parties., • Handle incoming communications (phone, email, and post) professionally and efficiently., • Build and maintain strong working relationships with external property management and finance/accounting teams. • Process invoices, manage supplier communications, and maintain accurate financial records., • Coordinate with external accountants and finance partners to support smooth financial workflows.Property & Compliance Coordination • Assist, where necessary, with coordinating project work, and tracking follow-up actions., • Support the creation and maintenance of organised processes, tracking systems, and compliance-related documentation. • Maintain systems to ensure timely completion of property and administrative tasks. Skills & Qualifications • Proven office administration experience: property-related sector experience is helpful but not essential. • Excellent organisational and multitasking abilities, with strong attention to detail., • Clear and confident written and verbal communication skills., • Proficiency in Microsoft Office; ability to learn new software quickly., • Ability to work independently while contributing effectively to a small team., • Confident liaising with external suppliers, contractors, or professional service partners., • Basic finance or bookkeeping knowledge is desirable but not essential. Hours • Part-Time: (Monday–Friday, TBC) Benefits • Competitive salary based on experience, • Opportunities for career development within a growing organisation, • Supportive, collaborative, and stable work environment

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  • Restaurant Manager
    Restaurant Manager
    hace 1 mes
    £45000 anual
    Jornada completa
    London

    We are looking for an experienced restaurant manager to join the SMOKESTAK team. The ideal candidate will have a natural warmth for people and feed off the adrenalin of a busy service. Working alongside a well-established management team, you’ll support the front of house team in ensuring we are delivering that same passion to all our guests through support and training. You’ll be a role model for all staff and spearheading what it means to run a dynamic London restaurant. You’ll be a critical thinker who is always questioning if we’re doing things the best way possible and constantly looking for ways to drive the business forward. Responsibilities. Collaborate with the management team for seamless operations, especially during service. Take care of the opening of the restaurant, allocate staff to their section and brief the team before service. Take care of the closing of the restaurant, send end-of-day reports to the senior team, do the cash-up. Provide training to the new team members and help covering sections when needed Have the ability to deliver high standards consistently. Ensure that the team follow company policies, as well as health & safety regulations. Be a bastion of our brand and lead by example. Deliver excellent guest experience and be able to deal with complaints if needed Requirements. Previous experience in a similar environment. A love for hospitality, food, wine and drink. Basic grasp of Microsoft 360 and SharePoint. Familiarity with software systems including Lightspeed, SevenRooms, Workforce desirable but not essential. We offer. 50% staff discount on food and beverage at all sites. Cycle-to-work scheme Cost price wine through our suppliers. International trips for top performers. In-house training dedicated to your personal development. Trips to meet suppliers and producers. Staff trip programme to meet farms, fish markets and vineyards.? We offer qualifications, including, WSET, health and safety, food training.? Company donations to charities our staff feel are close to home.? Whole team staff parties. Wholesome staff meals, end of service drinks. 28 days holiday [including bank holidays] per year. Pension provider | The People’s Pension.

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  • Business Development Executive – IT Sales
    Business Development Executive – IT Sales
    hace 2 meses
    £12.71–£13.71 por hora
    Jornada completa
    Hayes

    Job Overview We are looking for an ambitious, results-driven Business Development Executive – IT Sales to join our growing team in London. In this role, you will be responsible for identifying new business opportunities, developing long-term client relationships, and driving revenue growth through the sale of IT solutions and services. As the face of our business, you will proactively engage with prospective clients, understand their business challenges, and recommend tailored technology solutions that deliver value. You will play a key role in managing the complete sales cycle, from lead generation and prospecting through to negotiation and closing deals. This is an excellent opportunity for a motivated sales professional who thrives in a target-driven environment and has a passion for technology, business development, and delivering exceptional customer experiences. Female candidates are preferred. Duties • Identify and develop new business opportunities across B2B and B2C markets through networking, referrals, cold calling, LinkedIn outreach, email campaigns, and market research., • Manage the complete sales cycle, from prospecting and lead generation through to proposal, negotiation, and closing new business., • Build and maintain long-term relationships with prospective and existing clients., • Understand customer business challenges and recommend suitable IT solutions and services., • Conduct professional product demonstrations, client presentations, and sales meetings., • Prepare tailored proposals, quotations, and commercial agreements., • Maintain an accurate sales pipeline and customer records using CRM systems., • Achieve and exceed monthly and quarterly sales targets and KPIs., • Work closely with internal technical and delivery teams to ensure customer requirements are met., • Stay informed about the latest IT industry trends, SaaS developments, emerging technologies, market news, and competitor activity to identify new business opportunities., • Represent the company professionally at client meetings, networking events, and industry exhibitions where required. Experience • Minimum 3–5 years' experience in B2B & B2C IT Sales, Software Sales, SaaS Sales, or Business Development., • Proven track record of consistently meeting or exceeding sales targets., • Strong understanding of the SaaS (Software as a Service) business model, subscription-based sales, recurring revenue, and customer lifecycle management., • Good understanding of BDR (Business Development Representative) and SDR (Sales Development Representative) processes, including prospecting, lead qualification, outreach strategies, and pipeline management., • Ability to understand client business requirements and recommend appropriate technology solutions., • Excellent communication, presentation, negotiation, and relationship-building skills., • Commercially minded, self-motivated, proactive, and target-driven., • Willingness to work extended hours when business demands require., • Willingness to travel across the UK for client meetings and business development activities., • A valid UK driving licence is an advantage., • Fluency in one or more additional languages is highly desirable, with the ability to communicate effectively with international and global clients., • Candidates currently serving a notice period of 30 days or less are preferred., • Immediate or early joiners will be given preference., • Must have the legal right to work in the UK., • Visa sponsorship is not available for this role. What We Offer • Competitive salary with uncapped commission and performance incentives., • Excellent career progression opportunities within a growing organisation., • Supportive, collaborative, and professional working environment., • Ongoing training and professional development., • Opportunity to work with innovative IT solutions and build long-term client relationships. If you're passionate about IT sales, enjoy building lasting business relationships, and are looking to accelerate your career in a fast-growing technology business, we'd love to hear from you. Apply today with your updated CV. Work Location: In person

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  • Customer Service Assistant
    Customer Service Assistant
    hace 2 meses
    £2500–£4500 mensual
    Jornada completa
    London

    Ann Real B Estate is seeking a dedicated and enthusiastic Customer Service Assistant ( Remote Work ) to join our team in London. In this vital role, you will be the first point of contact for our clients, providing exceptional support and ensuring a smooth experience throughout their real estate journey. Interested Candidates should send their resume and cover letter Key Responsibilities: • Respond promptly and professionally to client inquiries via phone, email, and in-person., • Assist clients with property viewings, appointments, and general information., • Maintain accurate and up-to-date client records and property databases., • Support real estate agents with administrative tasks and transaction coordination., • Resolve client issues and complaints efficiently and courteously., • Provide information about our services and properties. What We Are Looking For: • Proven experience in a customer service role, preferably within the real estate sector., • Excellent communication and interpersonal skills, both written and verbal., • Strong organizational abilities and attention to detail., • A proactive and problem-solving attitude., • Proficiency in standard office software (e.g., MS Office Suite)., • Ability to work effectively in a fast-paced environment and as part of a team. Join Ann Real B Estate and contribute to a team dedicated to delivering outstanding service in the property market.

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