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Job Title: Operations & Incident Manager Location: Wakefield/5 days on site Salary: £50,000 - £65,000 Why Apply? A leading technology-driven organisation is seeking an experienced Operations & Incident Manager to oversee critical service operations, major incident management, and operational performance across multiple teams. This role offers the opportunity to work within a fast-paced, customer-focused environment where service reliability, operational excellence, and continuous improvement are key priorities. Operations & Incident Manager Responsibilities • Lead and manage two operational teams, driving performance, accountability, and professional development., • Oversee the end-to-end incident and ticket life cycle, ensuring SLA compliance and efficient service delivery., • Act as a point of contact during incidents, providing clear stakeholder communication and escalation management., • Coordinate and lead major incident response activities to minimise business disruption and customer impact., • Manage workload prioritisation, operational capacity, and resource planning across teams., • Conduct Post-Incident Reviews and Root Cause Analysis, implementing corrective and preventative actions., • Drive operational process improvements, automation initiatives, and service optimisation strategies., • Monitor and report on operational KPIs including MTTR, incident trends, backlog management, and service quality metrics., • Proven experience within incident management, operations management, or IT service management environments., • Strong leadership experience managing multiple operational or technical teams., • Excellent knowledge of SLA-driven service delivery, escalation management, and operational governance., • Experience leading major incidents within high-pressure technical environments., • Strong stakeholder communication skills with the ability to engage technical and non-technical audiences., • Demonstrated experience conducting RCAs, PIRs, and implementing operational improvements., • Commercial awareness with an understanding of contractual service commitments and customer expectations., • Experience within ITIL environments; ITIL certification is desirable., • Ongoing professional development and career progression opportunities., • Exposure to enterprise-scale operational environments and transformation initiatives., • Collaborative and supportive working culture.

Senior Project Manager – £70m New Build School. An excellent opportunity has arisen for an experienced Project Manager to join a leading main contractor delivering a landmark £70 million new build education project in Wakefield. This high-profile scheme will involve the delivery of a state-of-the-art secondary school campus incorporating modern teaching facilities, sports amenities, external works, and complex stakeholder management throughout the construction lifecycle. The successful candidate will take full responsibility for managing the project from pre-construction through to handover, ensuring programme, quality, commercial, and health & safety objectives are achieved. Key Responsibilities • Lead the delivery of a major education construction project, • Manage site teams, subcontractors, consultants, and client stakeholders, • Drive programme performance and project milestones, • Ensure compliance with H&S, quality, and contractual requirements, • Monitor budgets, risk, procurement, and reporting, • Maintain strong client relationships throughout delivery Requirements • Proven experience delivering large-scale construction projects (£30m+), • Main contractor background essential, • Education sector experience preferred, • Strong NEC/JCT contractual knowledge, • Excellent leadership and stakeholder management skills, • Degree/HNC qualified in Construction or related discipline Package • Competitve basic salary, • Car allowance, • Bonus, • Pension & healthcare, • Long-term regional pipeline of work

Requisition ID 64381 Position Type FT Permanent Workplace Arrangement About the role\n The Production Stream Manager is responsible for leading a key manufacturing stream to deliver safe, efficient and reliable production. This role will also support with delivering the overall operational strategy for the site. This role also provides day to day leadership to Group Leaders to drive performance, compliance and continuous improvement across the production stream. This role will involve occasional travel to our UK and Ireland sites. What will I be doing?\n Safety & Compliance • Ensure full compliance with site Health & Safety policies and legal standards, • Maintain and promote a safety-first mindset, • Ensure production activities comply with food safety standards (HACCP, BRC), • Support internal and external audits Operational Performance • Oversee daily operations of the manufacturing stream to deliver the production plan and achieve all KPI targets (OEE, yield, downtime, waste), • Lead daily performance reviews and drive actions from OEE and loss analysis meetings, • Ensure effective use of labour, materials and equipment, • Resolve issues quickly to minimise downtime and protect customer service levels Quality & Food Safety • Lead adherence to SOPs, CCPs and quality procedures, ensuring all documents are kept current, relevant and aligned with best practice, • Support investigations into quality deviations and implement corrective actions, • Ensure hygiene and sanitation routines are completed and verified People Leadership • Lead, coach and develop Group Leaders to build capability, • Conduct performance reviews, training plans and succession planning, • Promote positive team engagement, • Continuous Improvement, • Lead CI initiatives using lean tools (5S, RCA, Kaizen, SMED), • Identify and deliver cost saving and efficiency improvement opportunities, • Ensure all SOPs, training documents and records are accurate and current Cross Functional Collaboration • Work closely with Planning, Engineering, Technical and NPI teams, • Support new product innovations and process changes, • Align daily production plans with Supply ChainWhat do I need to be successful?\n In Kerry Dairy Ireland we understand that people have very different career trajectories and experiences. In order to be successful in this role we would be looking for the right competencies and aptitudes as well as your proven track record of success in a similar role and environment. These include Essential • Experience in a food or FMCG manufacturing environment, • Proven leadership of teams in an operational setting, • Strong understanding of OEE, lean tools and performance management, • Knowledge of HACCP, food safety and GMP requirements, • Effective communicator with strong problem-solving skills Desirable • IOSH Managing Safely (or equivalent), • Experience of leading CI or lean projects, • IT literacy (ERP systems, Microsoft Office)What will I get in return?\n At Kerry Dairy Ireland, we believe in giving talented, curious people the opportunity to make a difference. We work as a team, searching for the best ways to inspire food and nourish life. We are a community of innovators, working across disciplines to solve global food challenges with a fresh approach. We want you to achieve whatever you put your mind to. We also offer • 25 days annual leave (excluding bank holidays), • Health Care, • Matched pension scheme, • Benefits platform offering discounts and cashback on major retailers.About Kerry Dairy Ireland\n Kerry Dairy Ireland is a vertically integrated farm-to-fork business with a very substantial consumer foods presence and a leading nutritional and dairy ingredients division, delivering high-quality dairy solutions with a focus on sustainability and innovation. From partnering with local family farms to producing world-class dairy products, we ensure every step of our value chain reflects our commitment to excellence. With over 50 years’ experience in milk processing, dairy and nutritional technology advancement, and product innovation, we are a key stakeholder in the global food industry and creators of a strong portfolio of market leading dairy brands including Cheestrings, Charleville and Coleraine Cheese, Dairygold, Golden Cow and our new SMUG range. Our from food, for food culture and deep-rooted connection to our 2,800 milk suppliers differentiates our business and offers captivating opportunities for our customers and consumers. Our dairy comes from some of the world’s richest grazing land and is produced by a network of Irish family farms that have one of the lowest carbon footprints in the world. Through a combination of expertise, innovation, and sustainability, Kerry Dairy Ireland is proud to shape the future of dairy while meeting the diverse needs of our farmers, customers, and communities. Headquartered in Tralee, Co. Kerry, we operate multiple manufacturing facilities in the southwest of Ireland, including Listowel, Charleville, Newmarket, and Farranfore. Additionally, we manage 29 Farm & Home stores throughout the region, ensuring comprehensive coverage and service. In Northern Ireland and the United Kingdom, our presence extends to key locations in Portadown, Coleraine, and Ossett. Globally, Kerry Dairy Ireland employs over 1,600 dedicated professionals across Ireland, Northern Ireland, the UK, USA, Netherlands, Spain, Germany, and China. In 2024, we achieved a turnover of approximately €1.3 billion, reflecting our commitment to excellence and growth. Get in touch today!\n In Kerry Dairy Ireland we benefit from the knowledge of our colleagues who bring a diverse range of cultures, backgrounds, lifestyles and experiences. One team fostering an inclusive culture that, above all, inspires food and nourishes life. One culture where everyone brings their unique perspectives and experiences to help make us better, together. We are committed to nurturing an environment of positivity and inclusiveness, where everyone can be at their best, both personally and professionally. Our recruitment, selection and assessment process are based on the skills and competencies of the specific roles and based entirely on merit. We are committed to and value Diversity and Inclusion in all recruitment processes within Kerry and do not discriminate based on gender, race, class, economic status, ethnic background, sexual orientation, age, political beliefs, veteran status, marital status or any other protected characteristic. Beware of scams online or from individuals claiming to represent us. A Kerry Dairy Ireland (KDI) employee will not solicit candidates through a non-KDI email address or phone number. In addition, KDI does not currently utilise video chat rooms (e.g., Google Hangouts) to conduct interviews. Refuse any request that asks you to provide payment to participate in the hiring process (e.g., purchasing a “starter kit,” investing in training, or something similar). KDI will not ask you to pay any money at any point in the hiring process with the exception of reimbursable travel expenses. In addition, any payments made by KDI will be from official firm accounts bearing the KDI name. Please note We do not accept CVs or candidate profiles from recruitment agencies where Kerry Dairy Ireland terms of business have not been signed. Additionally, we will not consider or agree to payment of any recruiter fee under these circumstances. This also applies to CVs or candidate profiles sent directly to any Kerry Dairy Ireland Hiring Managers. Recruiter Posting Type DNI

Requisition ID 64355 Position Type FT Permanent Workplace Arrangement About the role\n The Group Leader is responsible for leading a team of operators on shift to ensure safe, efficient and quality production. The role delivers the daily production plan, resolves issues in real time, maintains compliance with safety and quality standards, and drives continuous improvement at line level. As the frontline leader, the Group Leader is a key link between operators and the Production Stream Manager. What will I be doing?\n Safety & Compliance • Ensure safe working practices and behaviours ensuring compliance with health and safety regulations promoting a safety-first culture, • Identify and report hazards, leading immediate corrective actions, • Ensure compliance with site H&S policies and food safety requirements (GMP, hygiene standards), • Act as the primary on site emergency lead Operational Delivery • Deliver the shift production plan while monitoring KPIs with a continuous improvement mindset, • Lead Tier 1 meetings, • Ensure labour and resources are allocated effectively, including managing conduct issues, approving holidays, and completing return to work interviews, • Complete accurate shift handovers and maintain required documentation, • Maintain accurate data on production output, downtime and team performance, • Verify raw material stock availability and resolve any issues, escalating where necessary Quality & Food Safety • Maintain product quality through correct management of processes, ensuring adherence to GMP and product specifications, • Ensure operators follow SOPs, CCP checks and quality procedures, • Escalate quality issues and support first level problem solving. People Leadership • Lead, coach and develop a team of operators, • Promote team culture, recognition and engagement, • Manage training compliance and ensure training matrices remain up to date, • Provide regular feedback and support a positive team culture Continuous Improvement • Lead basic CI activity at line level (5S, waste reduction, standard work), • Contribute to root cause analysis and support improvement actions, • Identify opportunities to enhance efficiency and reduce waste Cross Functional Working • Work closely with Quality and Engineering teams to resolve issues quickly and effectively, • Communicate shift performance, risks and actions to the Production Stream ManagerWhat do I need to be successful?\n In Kerry Dairy Ireland we understand that people have very different career trajectories and experiences. In order to be successful in this role we would be looking for the right competencies and aptitudes as well as your proven track record of success in a similar role and environment. These include Essential • Demonstrated leadership ability in a manufacturing or production environment, • Strong understanding of production equipment and processes, • Excellent communication and teamwork skills, • Ability to coach, motivate and organise teams effectively Desirable • Basic lean manufacturing knowledge (5S, problem solving), • Food production experience, • Awareness of HACCP, GMP or food safety standards, • IOSH Working Safely (or equivalent)What will I get in return?\n At Kerry Dairy Ireland, we believe in giving talented, curious people the opportunity to make a difference. We work as a team, searching for the best ways to inspire food and nourish life. We are a community of innovators, working across disciplines to solve global food challenges with a fresh approach. We want you to achieve whatever you put your mind to. We also offer • 25 days annual leave (excluding bank holidays), • Health Care, • Matched pension scheme, • Benefits platform offering discounts and cashback on major retailers.About Kerry Dairy Ireland\n Kerry Dairy Ireland is a vertically integrated farm-to-fork business with a very substantial consumer foods presence and a leading nutritional and dairy ingredients division, delivering high-quality dairy solutions with a focus on sustainability and innovation. From partnering with local family farms to producing world-class dairy products, we ensure every step of our value chain reflects our commitment to excellence. With over 50 years’ experience in milk processing, dairy and nutritional technology advancement, and product innovation, we are a key stakeholder in the global food industry and creators of a strong portfolio of market leading dairy brands including Cheestrings, Charleville and Coleraine Cheese, Dairygold, Golden Cow and our new SMUG range. Our from food, for food culture and deep-rooted connection to our 2,800 milk suppliers differentiates our business and offers captivating opportunities for our customers and consumers. Our dairy comes from some of the world’s richest grazing land and is produced by a network of Irish family farms that have one of the lowest carbon footprints in the world. Through a combination of expertise, innovation, and sustainability, Kerry Dairy Ireland is proud to shape the future of dairy while meeting the diverse needs of our farmers, customers, and communities. Headquartered in Tralee, Co. Kerry, we operate multiple manufacturing facilities in the southwest of Ireland, including Listowel, Charleville, Newmarket, and Farranfore. Additionally, we manage 29 Farm & Home stores throughout the region, ensuring comprehensive coverage and service. In Northern Ireland and the United Kingdom, our presence extends to key locations in Portadown, Coleraine, and Ossett. Globally, Kerry Dairy Ireland employs over 1,600 dedicated professionals across Ireland, Northern Ireland, the UK, USA, Netherlands, Spain, Germany, and China. In 2024, we achieved a turnover of approximately €1.3 billion, reflecting our commitment to excellence and growth. Get in touch today!\n In Kerry Dairy Ireland we benefit from the knowledge of our colleagues who bring a diverse range of cultures, backgrounds, lifestyles and experiences. One team fostering an inclusive culture that, above all, inspires food and nourishes life. One culture where everyone brings their unique perspectives and experiences to help make us better, together. We are committed to nurturing an environment of positivity and inclusiveness, where everyone can be at their best, both personally and professionally. Our recruitment, selection and assessment process are based on the skills and competencies of the specific roles and based entirely on merit. We are committed to and value Diversity and Inclusion in all recruitment processes within Kerry and do not discriminate based on gender, race, class, economic status, ethnic background, sexual orientation, age, political beliefs, veteran status, marital status or any other protected characteristic. Beware of scams online or from individuals claiming to represent us. A Kerry Dairy Ireland (KDI) employee will not solicit candidates through a non-KDI email address or phone number. In addition, KDI does not currently utilise video chat rooms (e.g., Google Hangouts) to conduct interviews. Refuse any request that asks you to provide payment to participate in the hiring process (e.g., purchasing a “starter kit,” investing in training, or something similar). KDI will not ask you to pay any money at any point in the hiring process with the exception of reimbursable travel expenses. In addition, any payments made by KDI will be from official firm accounts bearing the KDI name. Please note We do not accept CVs or candidate profiles from recruitment agencies where Kerry Dairy Ireland terms of business have not been signed. Additionally, we will not consider or agree to payment of any recruiter fee under these circumstances. This also applies to CVs or candidate profiles sent directly to any Kerry Dairy Ireland Hiring Managers. Recruiter Posting Type DNI

A leading care and residential developer with a strong track record in delivering high-quality residential and mixed-use developments across the UK. The company operates across the full development lifecycle, from strategic land promotion and planning through to delivery, working collaboratively with landowners, consultants, and local authorities. This is an excellent opportunity for a motivated graduate with planning experience to join a commercially focused team and develop a long-term career within a developer-led environment. As a Land and Planning Graduate, you will support the land and planning team in delivering a diverse portfolio of residential and mixed-use development projects. The role offers exposure to strategic land promotion, planning applications, site assessments, and development feasibility work. Working closely with senior planners and development professionals, you will gain hands-on experience across the development lifecycle while contributing to projects that help shape communities and the built environment. • Assist in the preparation, submission, and management of planning applications and pre-application enquiries, • Undertake site appraisals, planning policy research, and development feasibility assessments, • Support the preparation of planning statements, reports, and supporting documentation, • Assist with identifying and promoting strategic land opportunities, • Liaise with local planning authorities, consultants, landowners, and external stakeholders, • Attend site visits, client meetings, and stakeholder consultations, • Monitor planning applications and assist with planning appeals where required, • Maintain accurate project records and support general project coordination, • Contribute to land acquisition and development strategy discussions, • Degree qualified in Town Planning, Urban Planning, Geography, or a related discipline, • Minimum 1 year of relevant experience within planning, development, consultancy, or local authority environments, • Strong understanding of the UK planning system and policy framework, • Excellent written and verbal communication skills, • Strong organisational skills with the ability to manage multiple tasks effectively, • Commercial awareness and a keen interest in residential and mixed-use development, • Ability to work independently and collaboratively within a team, • Working towards, or willing to work towards, RTPI chartership is desirable, • Opportunity to work within a leading development-focused environment, • Exposure to high-profile residential and mixed-use schemes, • Structured career development and RTPI support, • Collaborative and supportive team culture, • Hybrid working opportunities

Penguin Recruitment is delighted to be supporting a leading global consultancy in their search for an experienced Associate Director to join their Infrastructure Consenting team in Birmingham. The Opportunity Our client, Arup, partners with clients across the transport, energy, and water sectors to plan, design, consent, and deliver major infrastructure projects. They are now seeking an Associate Director to play a pivotal role in growing their consenting capability and leading high-profile, complex projects across the UK. This is an excellent opportunity to take a leadership position within a highly respected organisation, working on some of the most exciting infrastructure developments while shaping strategy, building client relationships, and mentoring teams. The Role As Associate Director, you will: • Lead the development and growth of the infrastructure consenting business, • Build and maintain strong client relationships, identifying new opportunities and securing repeat work, • Lead multidisciplinary teams in bidding for and delivering projects, • Provide strategic direction, oversee project delivery, and ensure commercial success, • Undertake quality assurance and ensure high standards across all outputs, • Collaborate across internal teams to maximise integrated project delivery, • Support the development and mentoring of team members within the planning and consenting function You will be a driven and experienced professional with a strong track record in infrastructure planning and consenting. You should bring: • In-depth knowledge of UK infrastructure consenting legislation, including Development Consent Orders (DCOs) and relevant sector legislation (e.g. Transport and Works Act, Electricity Act), • Demonstrable experience in drafting consenting strategies, planning reports, and managing consent applications, • Proven ability to lead multidisciplinary teams across bids and project delivery, • Strong commercial awareness, including budget management, programme delivery, and client liaison, • A successful track record of winning and delivering projects in transport, energy, or water sectors, • Excellent communication, leadership, and stakeholder engagement skills, • Work on nationally significant and impactful infrastructure projects, • Join a collaborative and forward-thinking environment that values individuality and innovation, • Take a leadership role with real influence over business growth and strategy, • Enjoy a strong commitment to professional development and career progression The hiring manager is looking to meet with suitable candidates ASAP so if you meet the above criteria, please contact Josh Jones on 01792 362 010 or ___

Job Reference: BIL- Salary: £80,897 per annum, rising to £84,335 after probationEmployment Type: Permanent So what’s the role all about? As Head of DLO, you will lead the operational delivery of responsive repairs across PA Housing properties within the Midlands, ensuring services are delivered safely, efficiently and in line with legislative and regulatory requirements. You will be responsible for maintaining homes to a consistently high standard, including oversight of damp and mould works, while driving service performance, value for money and continuous improvement. This is a senior leadership role focused on delivering a high-performing Direct Labour Organisation (DLO) service. You’ll ensure teams are well coordinated, customer experience is excellent, and satisfaction levels consistently reach top quartile. You will also influence the strategic direction of the service, embedding strong governance, compliance and operational excellence. This role can offer hybrid working, meaning you will be required to be in the office for around 2/3 days a week with the rest being from home, however we may need you to be in the office more within your probation, whilst you get up to speed. Some of the key tasks and responsibilities include: • Lead the operational delivery of the DLO service across the Midlands, ensuring repairs are completed to agreed timescales and quality standards, • Oversee responsive repairs, voids, and damp and mould works, ensuring compliance with legislation and best practice, • Embed strong performance management across DLO teams, ensuring KPIs, productivity and service standards are achieved, • Drive service improvements through performance analysis, root cause investigation and continuous improvement initiatives, • Ensure residents receive an excellent customer experience and that satisfaction levels remain within the top quartile, • Provide visible leadership to operational teams, promoting a culture of accountability, safety and high performance, • Manage DLO budgets, ensuring effective cost control, forecasting and value for money, • Ensure compliance with health and safety legislation, CDM requirements and organisational policies, • Build strong relationships with internal teams, contractors and external stakeholders, • Represent PA Housing at meetings with residents, local authorities, auditors and statutory bodies To be successful in this role, we’d be looking for the following • Significant experience leading repairs, maintenance or DLO operations within housing or similar environments, • Strong knowledge of responsive repairs, damp and mould, and building safety requirements, • Experience managing operational performance, budgets and large multi-disciplinary teams, • Good knowledge of legislation, regulation and ACOPs covering maintenance services, • Strong leadership and stakeholder engagement skills with the ability to influence at all levels, • Experience delivering service improvements and driving high performance, • Good technical knowledge across maintenance disciplines and direct delivery models, • Strong financial awareness with a focus on value for money, • Professional qualification in a relevant technical discipline desirable, • Health & Safety qualification (IOSH/NEBOSH) desirable, • Full UK driving licence Please refer to the attached job description to find out more What’s in it for you? We recognise that people are at the heart of our business and that success is dependant on enthusiastic and committed colleagues. We make sure they feel supported and encourage a culture of opportunity and learning to enable colleagues to fulfil their potential and make a real difference to people’s lives every day. In return, we reward our staff for their dedication by offering competitive salaries and an excellent discretionary range of employee benefits some of which include: • 26 days annual leave entitlement per annum plus bank holidays (pro rated for part time roles). With the possibility for colleagues to buy or sell a maximum of 35 hours in annual leave year subject to certain conditions, • Flexible bank holidays take them when it suits you, • Flexible schedule & hybrid working, subject to business need and agreement with your manager. Admittedly some of our roles do require more structured working patterns than others, • Access to the Simply Health Cash plan scheme for discounted optical, dental and health care bills, • Perkbox Rewards Big discounts on high Street shops, cinemas, airport parking and hotels, savings with Apple, free coffee at Caffe Nero each month, download a free film each month and more!, • Health and Wellbeing initiatives such as fitness classes, walking clubs, meditation sessions and more

Harron Homes in Morley is seeking a Group Internal Audit Manager to create and oversee a Group Operating Framework. The ideal candidate will possess proven experience in internal audit or risk management, a relevant degree, and an ability to foster stakeholder relationships. This position involves l

A leading technology firm is looking for a Product Marketing Manager to lead a defined product portfolio in Wakefield. The ideal candidate will possess over 3 years of experience in product marketing management, have strong analytical abilities, and excellent stakeholder management skills. This role

At Warburtons, family is at the heart of our business. Five generations' worth of expertise that goes into making our bakery products allows us to continue a tradition of baking inherited over the past 150 years. Warburtons is the largest bakery brand in the UK, but that doesn't allow us to rest on our laurels. We are pioneers of the industry and ambitious market leaders, always seeking to challenge ourselves and convention. It is part of our philosophy to provide honest good sense on issues of health and well-being, helping the whole family to enjoy our products as part of a healthy, balanced diet, through a range of products to suit all meal occasions, lifestyles and tastes. As ‘the UK’s No. 1 Bakery Brand’ we have been baking bread since 1876. Today, we are proudly a fifth-generation family, with the introduction of the sixth generation, supplying over 18,000 retail customers from 13 bakeries and 16 depots, producing a range of over 70 products including gluten and wheat free. Family and values are what makes us different, and we are a proud bunch, join us and you too could be proud to be Warburtons. The Recipe Supporting the People Partner in the provision of high quality, consistent, efficient advice, guidance and coaching to leaders across the site/sites or Centre functions. Delivering added value support and solutions to the business, with a core focus on a range of employee relations matters and case management in line with company people policies and values Key Accountabilities and Measures Provide clear and consistent advice, guidance and coaching via telephone support or face to face to successfully manage and resolve employee relations cases to deliver right first time. With a pragmatic approach to case management in line with company values, fair employment practice, legislative requirements and service expectations Provide expertise to line managers on a range of people issues which enable the effective management of people performance, talent and engagement in line with lead for growth objectives Support all actions required to raise the level of manager capability to manage in line with people policies via coaching and other facilitated development methods Support managers in the execution of change in line with relevant business and legal requirements e.g. redundancy consultation, organisational structural change to ensure the smooth and effective delivery of business change To work with the People Partner to identify and deliver continuous improvement opportunities, using expertise, data and metrics to co create and recommends solutions that solve key employee and business challenges. Work effectively with ER Lead, legal advisors and trade unions at local level on ER related policies and procedures and in the management and resolution of employee matters To take responsibility for maintaining own continuous professional development (CPD), and knowledge of legislative changes and knowledge share. To support other ad hoc people management requirements, as and when required in addition to core responsibilities above, as part of the broader People team to ensure full and effective business operation and people services delivery Essential Ingredients You combine the technical knowledge and organisational understanding needed to offer sound judgement, timely interventions and coaching that is really listened to by senior leaders. Experience in an advisory HR/People role ideally gained in a fast paced or blue-chip environment in manufacturing/distribution Excellent knowledge of UK employment law and solid background and expertise of ER case management, handling disciplinary, grievance, performance and attendance management issues at all stages of company procedure in an advisory capacity, CIPD qualified/may be working towards A good understanding of business issues and how the identification and delivery of HR/ People interventions Systems: Experience of using a HRM system / database, ideally SAP Success Factors; Commercial acumen- Good business awareness / knowledge. Prioritising and Organisation - Ability to plan and organise and monitor a diverse workload. Strong team working ethic Excellent communication skills: articulate, influential; persuasive; and politically savvy. Self-motivated with the ability to work independently and as part of a wider People Function Excellent relationship builder- collaborative in approach, establishing credible, trusted relationships with both internal and external contacts at all levels. Ability to coach, consult and challenge in a constructive manner, with confidence and resilience to influence at all levels from senior stakeholder to team members. Excellent communication skills, both written and verbal Strong balanced judgement and use a pragmatic common-sense approach Attention to detail and high, consistent levels of accuracy Full clean UK driving license Extra Dough At last and by no means yeast you will want to know what your breads worth. A slice of the annual profits (discretionary profit share) Family time is important to us so as well as your holiday entitlement, we'll give you the opportunity to purchase up to an extra weeks annual leave Award winning pension scheme with company contributions of 7% Life assurance Products you will love along with deals and discounts for you and the family through our Extra Dough website Continued investment in your personal development Fully stocked kitchens filled with our delicious products for you to enjoy with your daily brew! Support for your health and wellbeing, including access to free physiotherapy, 24/7 access to a confidential helpline for practical advice and a comprehensive occupational health service We respect and value difference. We look to create an inclusive workplace that promotes and values diversity. Companies that are diverse in age, gender identity, race, religion, sexual orientation, physical or mental ability, ethnicity, or any other aspect which makes them unique, are proven to be better companies. More importantly, creating an environment where everyone, from any background, can do their best work, is the right thing to do

Estates Project and Change Manager £53,451 – £57,186 | Permanent, Full Time (Not suitable for Job share) Various Locations across West Yorkshire (some hybrid/remote working) Looking for a Project Management role where you can lead significant construction projects from inception to completion? West Yorkshire Police is seeking to appoint a competent Project and Change Manager to join their busy Estates Department. This is an excellent opportunity for a candidate with the ability to provide a professional project management service across a diverse portfolio of around 100 West Yorkshire Police Buildings including a range of operational and specialist facilities. The role is based in Central Wakefield but the ability to travel throughout West Yorkshire to suit the needs of West Yorkshire Police is essential. Role and Responsibilities You will lead the development and delivery of minor and major construction and change projects from inception through to completion. The position requires someone with experience of managing a number of property/construction projects concurrently ensuring finance, risk and progress is managed and reported effectively, along with the ability to lead and motivate contractors and project team members day to day. Key Duties: The role requires an experience self-motivated Project Manager experienced in the construction environment and able to manage competing priorities in a challenging and busy environment. Developing the projects from inception to completion a key element is ensuring that the administrative requirements of the full project lifecycle, contract and risk management are maintained alongside delivery on site. The Estates Department comprises a mixture of professional, facilities and technical staff and works closely with Force Legal Services and Procurement. This role requires proven experience working with and influencing other estate professionals, contractors and consultants. The successful candidate will have excellent communication skills and a proven ability in managing financial transactions, providing management and strategic reports and development of Business Cases, and taking day to day responsibility for substantial capital budgets. Expectations: To succeed in this role, you will be expected to: • Experience construct Project Manager with ability to work from inception to completion through concept, design, procurement, delivery and close out. • Work independently and collaboratively leading a multi disciplinary team • Demonstrate excellent written and verbal communication skills for stakeholder engagement, negotiation, and high quality report writing • Manage financial project transactions with budgets exceeding £1m • Know the Health and Safety and Environmental legislation related to construction • Develop client requirements alongside Department Standards to inform Business Case for approval • Know UK construction contracts (NEC) and compliant procurement routes • Demonstrate negotiation, communication, and written reporting abilities • Have high attention to detail and strong commercial/financial acumen • Travel throughout West Yorkshire when required Essential Criteria • Proven experience of managing construction projects up to the value of circa £3m and above • Relevant degree or equivalent experience in the property/construction industry. • Prince 2 Practitioner Qualified or equivalent • Experience and understanding of the procurement and management of NEC, JCT or equivalent construction projects. • Experienced using Microsoft Project or similar software. • An ability to interpret technical and design specifications into tender documentation and oversee implementation. • Detailed experience working within a construction or estate management environment including delivering both minor change and major construction projects. • Working knowledge of built environment, health and safety and sustainability legislation and compliance requirements during project planning and implementation • An ability to lead, motivate and direct project teams comprising internal stakeholders, professional support and external consultants and contractors and to provide accurate progress reporting to senior colleagues. • Knowledge and experience of budget preparation, monitoring and control. • Basic knowledge of the structure and strategies of a police environment. • Previous experience of working with external agencies in a partnership capacity with the ability to represent the District within the Force to other external agencies. • An understanding of the public sector financial and procurement regulatory framework Benefits/What We Offer West Yorkshire Police staff can access a wide range of benefits designed to support work–life balance, wellbeing, development and financial security. These include: • Generous annual leave allowance - 29 days annual leave, rising to 34 days after five years of service (plus bank holidays) • Flexible working options, including agile working arrangements to help you manage your professional and personal commitments • Membership of the West Yorkshire Pension Fund, a secure Defined Benefit CARE (Career Average Revalued Earnings) pension scheme • Access to savings, discounts and cashback rewards through staff schemes, including eligibility to purchase a Blue Light Card • Access to a wide range of internal wellbeing services and support programmes • Membership options for the Police Treatment Centre and The Police Children’s Charity (eligibility-dependent) • Opportunities for career development and training • Supportive HR policies, including maternity, paternity and other family-friendly provisions • A meaningful career with a clear sense of purpose supporting policing services that protect communities • Option to sign up to our Cycle to work scheme (eligibility-dependent) • Opportunities to join staff networks, wellbeing groups, and sports clubs • Training – internal development and CPD training opportunities available We are proud to be a member of the Fair Work Charter. How to Apply Join us in shaping an estate that supports vital policing services across West Yorkshire. This is a great opportunity to make a meaningful impact while advancing your professional career. Please provide a full CV and covering letter setting out your experience and expertise when responding to the question set out within the application process. To qualify you MUST redact all personal information including: Name Age Sex Address You must remove all personal information from the CV, otherwise your application will be rejected. Please also do not use your personal details as the file name of the CV. The vacancy will close at 23:55 hours on the 25th May 2026. Additional Information • The successful candidate will be subject to personal and financial vetting checks prior to appointment

Futures are working with a fast-growing, innovative manufacturing business that is seeking an experienced Project Manager to join their expanding team. This is a fantastic opportunity to play a key role in delivering complex, customer-focused projects within a dynamic and collaborative environment. As Project Manager, you will take ownership of contracts from post-order through to delivery, ensuring projects are executed efficiently, on time, and in line with customer and stakeholder expectations. Key Responsibilities: Manage customer contracts from order through to completion, ensuring successful and timely delivery Review project scope in detail, proactively identifying risks and implementing mitigation strategies Act as the central point of coordination between sales, engineering, and production teams to ensure seamless project execution Monitor project and contract performance, maintaining profitability and ensuring margins are achieved Provide regular, clear updates to both customers and internal stakeholders on project progress Maintain accurate documentation and system data throughout the project lifecycle Support key project milestones, including Factory Acceptance Testing (FAT) and site visits The Ideal Candidate Proven experience in a Project Manager role within a manufacturing or engineering environment Strong commercial awareness with the ability to manage budgets and protect margins Excellent stakeholder management and communication skills Highly organised with a proactive approach to risk management and problem-solving Comfortable working in a fast-paced, growing business environment Click apply now for more information

Senior Project Manager - Construction Consultancy Wakefield £55000 - £75000 This is more than a typical consultancy role - it's an opportunity to join a forward-thinking, delivery-driven team with a strong presence across the North. If you're a Project Manager who thrives on accountability, values client relationships, and consistently delivers high-quality outcomes, this position offers a compelling next step in your career. The Role You'll be leading commercial, heritage, health and residential schemes from early-stage feasibility through to handover. Expect to work closely with developers, investors, and design teams, managing every moving part with confidence and clarity. Running projects end-to-end with full autonomy Managing stakeholder relationships and expectations Coordinating design teams, contractors, and suppliers Handling procurement, programming, and risk Acting as Employer's Agent and Contract Administrator Keeping a tight grip on cost, quality, and deliveryYour Experience Solid experience in construction project management (consultancy or client-side) Chartered or moving towards Chartership Status Strong grasp of JCT contracts and project lifecycle Excellent communication and commercial awareness Ability to juggle multiple projects and stakeholdersCalibre Search promote equality in the workplace and we welcome applications from all suitably skilled or qualified candidates regardless of their sex, race, disability, religion/beliefs, sexual orientation or age. We act as both an employment agency and employment business

An Opportunity for High-Performance Sales Professionals Our client is a pre-eminent, multiple award-winning provider of Health & Safety, HR, and Employment Law services. With an 80-year legacy of excellence and market leadership, they are currently seeking an experienced Business Development Manager to join their high-growth commercial team. This is a transformative role designed for a pro-active, sophisticated B2B sales professional who excels in consultative, value-based environments and possesses a proven track record of exceeding ambitious revenue targets. Financial Rewards & Compensation Guaranteed Minimum Earnings: £60,000 (£30,000 Basic + £30,000 Guaranteed Top-up). Realistic OTE: £155,000 per annum. High-Performer Ceiling: Top consultants currently exceed £200,000. Vehicle Allowance: Premium company car or a £5,000 annual car allowance. Performance Bonuses: Additional quarterly incentives of up to £5,000 based on revenue achievements. The Role & Responsibilities As a field-based ambassador for the brand, you will focus on high-value client acquisition: Direct Sales Execution: Attend face-to-face appointments secured by your internal telemarketing partners, utilizing a consultative approach to close complex deals. Strategic Market Development: Pro-actively identify and cultivate new business opportunities and untapped market segments. Pipeline Management: Rigorously manage and forecast a robust sales pipeline to ensure consistent quarterly growth. Stakeholder Engagement: Build immediate rapport and long-term trust with C-suite executives, HR Directors, and Business Owners. Candidate Profile We are seeking a candidate who demonstrates a high degree of commercial acumen and resilience: Experience: Minimum 2+ years of successful B2B Business Development experience (industry-specific knowledge is not required; comprehensive training is provided). Methodology: Expert-level proficiency in "value-based" selling rather than transactional product pitching. Adaptability: A professional demeanor capable of navigating diverse corporate environments and engaging varied audiences. Mobility: Full UK driving license and the ability to manage a field-based schedule effectively. Comprehensive Benefits & Professional Growth Training: A structured 4-week industry-leading induction program. Infrastructure: Full professional suite of technology, including iPhone and iPad. Healthcare: Medicash health plan and 24/7 access to mental and physical health support. Security: Comprehensive pension scheme and Private Healthcare (after 5 years of service). Culture: Quarterly sales conferences, your birthday off, and exclusive international incentive trips for top achievers. Apply Today Join a legacy organization that offers the stability of an 80-year-old market leader with the earning potential of a high-growth scale-up. 49072KMA2R2 INDPSAL The Portfolio Group are acting on behalf of our client in recruiting for this position

In a Nutshell… We have an exciting opportunity for a Buyer to join our team within Vistry West Yorkshire, at our Wakefield office. As our Buyer, you will be responsible for the procurement of materials and plant to the Company's exact requirements, ensuring goods are delivered on the required date and purchased at the most competitive rates within the available budget allowance. As a Buyer, you will provide a full range of cost control and financial reporting duties on all aspects of materials for construction work. Alongside the Senior Buyer, you will be accountable and responsible for the performance of the sites in your control. We value in-person collaboration and team culture, but we're also committed to supporting flexible working where possible. We encourage you to raise any specific requirements during the interview process so we can explore how this could be accommodated. Let's cut to the chase, what's in it for you… Competitive basic salary and annual bonus Company car, car allowance or travel allowance Salary sacrifice car scheme available to all employees Up to 39 days annual leave plus bank holidays 2 Volunteering days per annum Private medical insurance, with employee paid cover Enhanced maternity, paternity and adoption leave Competitive pension scheme through salary sacrifice Life assurance at 4 x your annual salary Share save and share incentive schemes Christmas company shutdown Employee rewards portal with many more benefits…In return, what we would like from you… Behave in line with our company values - Integrity, Caring and Quality A proven background in a purchasing role Ability to build productive stakeholder relationships Proven ability to manage multiple projects and deliver quality work on time, within budget Commercially astute with a proven ability to manage costs Able to work as part of a team as well as autonomously Strong written communication skills Strong numeric and analytical skills Thorough, with strong attention to detail Excellent communications skills Able to work under pressure, and accept criticism of work Good team working skills Accurate with an eye for detail Behave in line with our values Willing to work extra to meet deadlines as and when the business needs require itDesirable… Working towards professional membership (CIPS or equivalent) Knowledge of construction regulations and legislations Knowledge of construction methods and materials Experience of COINS desirable Proficient in MS Office packages, experience using bid writing software is desirableMore about the Buyer role… Ensure quality and performance of materials fall in line with acceptable standards. Consolidate purchases of materials to achieve maximum economic benefit. Encourage and develop wherever feasible, negotiated agreements with supplier and manufacturers. Inform other departments of all relevant information regarding changes in materials, major price movements, delivery lead times and individual supply situations. To purchase where appropriate in accordance with Group purchase deals. Identify and "take off" where necessary materials. Prepare all relevant documentation, procuring additional materials not covered by schedules and placing supplementary orders Send out enquiries for appropriate materials, collate and analyse quotations. Place orders with suitable suppliers for specified materials. Placing orders for plant equipment as required by site, including negotiating prices by liaising with the Construction Director for the compound layout/site set-up You will be responsible for preparing the CPC1 (Materials Costs) which includes; Providing/obtaining material schedules from working drawings Preparing the tender list for major materials Preparing all of the tender documentation and letters The analysis of quotations resulting from tender enquiries Inputting material schedules on to the appropriate computer systems Producing materials budgets for surveyors Advise Surveyors costs for budgetary purposes. In conjunction with the Site Manager, progress the delivery of supplies in order to comply with the site building programme. Resolve any discrepancies that may arise between orders, goods received and invoices. Also make decision on this account and authorise payments. Attend site meetings at key stages in order to review general progress on site and to decide on any future action necessary. Ability to work efficiently under pressure whilst maintaining commercial awareness. Establish, monitor and ensure payment of negotiated rebate agreements as allocated. Study and analyse markets to make recommendations of possible specification changes which would represent savings without detracting from quality requirements. Liaise with other departments and disciplines to establish or improve supplier and inter-department relations.Finally, let's tell you a bit more about us… We build more than homes, we're making Vistry. Being a responsible developer and award-winning employer means we live each day through our ethos - doing the right thing. Our behaviours reflect this, as well as our values of integrity, caring and quality. Shaping all we do; they empower us to develop sustainable communities across affordable and private housing. We work in a partnership-led way, and you'll recognise our renowned brands Bovis Homes, Linden Homes and Countryside Homes. Together with Vistry Works, our manufacturing operation, and the functional support of Vistry Services, we're a proud UK Green Building Council member, UK top five housebuilder with a five-star House Builders Federation (HBF) customer satisfaction rating, and winner of many awards including Top Employer, Global Top Inspiring Workplaces, and Best for Talent Attraction and Outreach. Join us in making Vistry. #LI-AD1

Health and Safety Manager - civil engineering/water industry - Wakefield, West Yorkshire (multi-site across the M62 corridor) - £60k-£70k+package Working water and wastewater capital project delivery team. Our teams deliver large-scale capital programmes aimed at keeping water infrastructure resilient for the long-term while protecting the environment. Providing safety leadership across capital projects, setting consistent standards. You will manage the Health & Safety team on the contract through effective mentoring, while overseeing audits, inspections, performance reviews and ensuring all corrective actions are closed out promptly. You’ll monitor Safety Health Environment metrics to spot trends, emerging risks and opportunities for improvement, reporting key insights directly to the Regional SHE lead. You'll take ownership of significant incident investigations, ensuring robust root cause analysis and clear, actionable learning outcomes. By actively sharing best practice and lessons learned across the contract, you’ll champion a culture of continuous improvement, safety excellence and proactive risk management. You will play a critical role in maintaining a safe, compliant and high-performing operational environment. Requirements:- • Highly developed SHE management skills regarding stakeholder engagement • Demonstrable experience of recognised best practice, risk management techniques and management principles. • Collaborative, but able to challenge constructively when standards are not met. • Ability to demonstrate flexibility/versatility combined with initiative, drive and tenacity to deliver objectives. • NEBOSH Diploma or NVQ Level 6 in Occupational Health & Safety, and holds or working towards CMIOSH. • Proven experience in SHE management within large-scale infrastructure. • Full clean Driving Licence and willingness to travel extensively across the zone

Senior Health and Safety Advisor Wakefield | Circa £60,000 + Car/Car Allowance This is an exciting opportunity to join a growing organisation within the energy and infrastructure sector as a Senior Health and Safety Advisor. The role involves overseeing safety, health, environment, and quality (SHEQ) across a diverse portfolio, including newly acquired divisions. You will be a key stakeholder at senior leadership level and support the integration of SHEQ standards across multiple sites. The successful Senior Health and Safety Advisor will: Manage stakeholder relationships, ensuring buy-in and compliance during ongoing acquisitions and projects. Lead and support safety across civils, streetworks, and power-related activities, including an understanding of road closures. Support the development of SHEQ strategies, policies, and improvements aligned with business objectives.The ideal candidate will have: A NEBOSH qualification (or equivalent), with strong knowledge of health, safety, and environmental legislation. Experience working within the power, civils, streetworks, or infrastructure sectors, with client-facing experience. Proven stakeholder management skills, with the ability to influence at senior levels. Flexibility to travel regionally and excellent communication skills.This is a unique chance to shape safety standards within a dynamic organisation with excellent long-term prospects. To find out more or to apply, please contact James Howard at or call (phone number removed). Irwin and Colton are a specialist Health and Safety recruitment company, based in the South East of England we recruit across the UK. We recruit all roles in the health and safety industry from Health and Safety Manager, Health and Safety Director through to Health and Safety Advisor positions. Irwin and Colton Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&Cs, Privacy Policy and Disclaimers which can be found at our website (url removed). Irwin and Colton is committed to diversity, equity and inclusion please let us know if we can do anything to make the process more accessible to you

Futures are looking to appoint a Senior Project Manager to join a growing manufacturing business. This is a senior leadership role responsible for overseeing the successful delivery of multiple projects from contract award through to completion, ensuring projects are delivered safely, on time, within budget, and to the highest quality standards. Key Responsibilities • Lead and manage the Projects team to ensure the safe, timely, and high-quality delivery of projects. • Oversee all stages of the project lifecycle, from planning and mobilisation through to commissioning, completion, and warranty support. • Ensure projects are delivered in line with contractual obligations, programme requirements, and commercial targets. • Manage project risks, issues, mitigations, and escalation processes effectively. • Monitor project budgets, margins, forecasts, and financial performance to maximise profitability. • Act as the primary point of contact for clients throughout project execution. • Ensure a high level of customer satisfaction and professional representation of the business at all times. • Coordinate closely with engineering, production, procurement, finance, quality, and site teams to ensure successful project execution. • Monitor and report on KPIs, project pipeline activity, resource utilisation, and workload forecasting. • Lead lessons learned reviews and implement improvements across future projects. • Mentor, coach, and line manage project management personnel to support development and performance. Essential Experience • Proven experience in a Senior Project Manager or similar leadership role. • Strong background delivering complex engineering, manufacturing, construction, or industrial projects. • Experience managing multiple concurrent projects and multidisciplinary teams. • Strong commercial awareness with experience managing budgets, forecasts, and contractual change control. • Demonstrable experience managing client relationships and stakeholder engagement. • Strong understanding of project planning methodologies and risk management practices. • Degree qualified in Engineering, Project Management, Construction Management, or a related discipline (is advantageous)

Requisition ID 64381 Position Type FT Permanent Workplace Arrangement About the role The Production Stream Manager is responsible for leading a key manufacturing stream to deliver safe, efficient and reliable production. This role will also support with delivering the overall operational strategy for the site. This role also provides day to day leadership to Group Leaders to drive performance, compliance and continuous improvement across the production stream. This role will involve occasional travel to our UK and Ireland sites. What will I be doing? Safety & Compliance Ensure full compliance with site Health & Safety policies and legal standards Maintain and promote a safety-first mindset Ensure production activities comply with food safety standards (HACCP, BRC) Support internal and external audits Operational Performance Oversee daily operations of the manufacturing stream to deliver the production plan and achieve all KPI targets (OEE, yield, downtime, waste) Lead daily performance reviews and drive actions from OEE and loss analysis meetings Ensure effective use of labour, materials and equipment Resolve issues quickly to minimise downtime and protect customer service levels Quality & Food Safety Lead adherence to SOPs, CCPs and quality procedures, ensuring all documents are kept current, relevant and aligned with best practice Support investigations into quality deviations and implement corrective actions Ensure hygiene and sanitation routines are completed and verified People Leadership Lead, coach and develop Group Leaders to build capability Conduct performance reviews, training plans and succession planning Promote positive team engagement Continuous Improvement Lead CI initiatives using lean tools (5S, RCA, Kaizen, SMED) Identify and deliver cost saving and efficiency improvement opportunities Ensure all SOPs, training documents and records are accurate and current Cross Functional Collaboration Work closely with Planning, Engineering, Technical and NPI teams Support new product innovations and process changes Align daily production plans with Supply Chain What do I need to be successful? In Kerry Dairy Ireland we understand that people have very different career trajectories and experiences. In order to be successful in this role we would be looking for the right competencies and aptitudes as well as your proven track record of success in a similar role and environment. These include Essential Experience in a food or FMCG manufacturing environment Proven leadership of teams in an operational setting Strong understanding of OEE, lean tools and performance management Knowledge of HACCP, food safety and GMP requirements Effective communicator with strong problem-solving skills Desirable IOSH Managing Safely (or equivalent) Experience of leading CI or lean projects IT literacy (ERP systems, Microsoft Office) What will I get in return? At Kerry Dairy Ireland, we believe in giving talented, curious people the opportunity to make a difference.We work as a team, searching for the best ways to inspire food and nourish life.We are a community of innovators, working across disciplines to solve global food challenges with a fresh approach. We want you to achieve whatever you put your mind to. We also offer 25 days annual leave (excluding bank holidays) Health Care Matched pension scheme Benefits platform offering discounts and cashback on major retailers. About Kerry Dairy Ireland Kerry Dairy Ireland is a vertically integrated farm-to-fork business with a very substantial consumer foods presence and a leading nutritional and dairy ingredients division, delivering high-quality dairy solutions with a focus on sustainability and innovation. From partnering with local family farms to producing world-class dairy products, we ensure every step of our value chain reflects our commitment to excellence. With over 50 years experience in milk processing, dairy and nutritional technology advancement, and product innovation, we are a key stakeholder in the global food industry and creators of a strong portfolio of market leading dairy brands including Cheestrings, Charleville and Coleraine Cheese, Dairygold, Golden Cow and our new SMUG range. Our from food, for food culture and deep-rooted connection to our 2,800 milk suppliers differentiates our business and offers captivating opportunities for our customers and consumers. Our dairy comes from some of the worlds richest grazing land and is produced by a network of Irish family farms that have one of the lowest carbon footprints in the world. Through a combination of expertise, innovation, and sustainability, Kerry Dairy Ireland is proud to shape the future of dairy while meeting the diverse needs of our farmers, customers, and communities. Headquartered in Tralee, Co. Kerry, we operate multiple manufacturing facilities in the southwest of Ireland, including Listowel, Charleville, Newmarket, and Farranfore. Additionally, we manage 29 Farm & Home stores throughout the region, ensuring comprehensive coverage and service. In Northern Ireland and the United Kingdom, our presence extends to key locations in Portadown, Coleraine, and Ossett. Globally, Kerry Dairy Ireland employs over 1,600 dedicated professionals across Ireland, Northern Ireland, the UK, USA, Netherlands, Spain, Germany, and China. In 2024, we achieved a turnover of approximately €1.3 billion, reflecting our commitment to excellence and growth. Get in touch today! In Kerry Dairy Ireland we benefit from the knowledge of our colleagues who bring a diverse range of cultures, backgrounds, lifestyles and experiences. One team fostering an inclusive culture that, above all, inspires food and nourishes life. One culture where everyone brings their unique perspectives and experiences to help make us better, together. We are committed to nurturing an environment of positivity and inclusiveness, where everyone can be at their best, both personally and professionally. Our recruitment, selection and assessment process are based on the skills and competencies of the specific roles and based entirely on merit. We are committed to and value Diversity and Inclusion in all recruitment processes within Kerry and do not discriminate based on gender, race, class, economic status, ethnic background, sexual orientation, age, political beliefs, veteran status, marital status or any other protected characteristic. Beware of scams online or from individuals claiming to represent us. A Kerry Dairy Ireland (KDI) employee will not solicit candidates through a non-KDI email address or phone number. In addition, KDI does not currently utilise video chat rooms (e.g., Google Hangouts) to conduct interviews. Refuse any request that asks you to provide payment to participate in the hiring process (e.g., purchasing a starter kit, investing in training, or something similar). KDI will not ask you to pay any money at any point in the hiring process with the exception of reimbursable travel expenses. In addition, any payments made by KDI will be from official firm accounts bearing the KDI name. Please note We do not accept CVs or candidate profiles from recruitment agencies where Kerry Dairy Ireland terms of business have not been signed. Additionally, we will not consider or agree to payment of any recruiter fee under these circumstances. This also applies to CVs or candidate profiles sent directly to any Kerry Dairy Ireland Hiring Managers. Recruiter Posting Type DNI TPBN1_UKTJ

Customer Service Manager Wakefield based - on-site Supply & Service Industry £50,000 - £55,000Client Details Page Group are delighted to be working in partnership with a long standing client on the appointment of a new Customer Service Manager at their Wakefield Site. Reporting into site Directors, the role will have full leadership of an internal Customer Service Function along with a field based relationship management function Description Create, implement and deliver the Customer Service strategy for the business to help achieve wider company objectives Leadership of internal customer service responsible for order management, customer enquiries, updates on orders and arranging distribution Leadership of field based relationship / account managers responsible for understanding customer issues, understand customer requirements, managing complaints, and driving retention of B2B customers Drive retention through delivery of world class service to B2B Customers, ensuring Accounts are reviewed in line with contractual agreements, and SLA's are maintained Take ownership of escalated customer issues by being proactive and listening to customer Work cross functionally with teams including logistics, operations and credit control to ensure the end to end customer journey can be mapped out to deliver a positive experience for customers Proactively manage resource in line with customer demand taking into account peak period, customer demand and understanding customers long term requirements Use all available information to make data driven decisions that will support the business in achieving wider objectivesProfile Prior leadership of a Customer Service Function Commercially astute Ability to build and maintain strong working relationships with customers Understanding of the wider customer supply chain Strong internal stakeholder engagement Excellent communication skills both written and verbalJob Offer The role of Customer Service Manager will be based in the Wakefield area and has great links to the M1 & M62. Salary of £50,000 - £55,000 on offer depending on experience, plus exceptional benefits (disclosed upon application) Please note - the successful applicant will need a Full UK driving license due to role requirements

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