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Business Analyst Location: Hybrid working - Gateshead, Tyne and Wear (Expectation is to be in the office for 2 days per week Hours: Full Time 37.5 hours per week Salary: £45,000 - £55,000pa depending on experience Ready to maximise your potential? C&C Group supplies software solutions and services to almost every energy and water company throughout Great Britain, along with select pharmaceutical companies. We are at the dawn of an exciting new era with Smart Grids, as well as Market-wide Half Hourly Settlement (MHHS), which is one of the biggest changes to the electricity industry to date. This means we are on the lookout for exceptional talent to join our team, as we expand our reach as well as our goals. Technology is the essence of what we do, but our people make us who we are. What will I be doing? As a Business Analyst at C&C Group, you will play a crucial role in connecting industry and customer needs with our portfolio. By leveraging your expanding knowledge of the industry, and our suite of products and services, you will support and contribute to the expansion of our portfolio. You will apply your skills in evaluating processes, defining requirements, and providing data-backed recommendations to executives and stakeholders, whilst ensuring the expectations of our customers are met. You will ensure business and customer requirements are translated into solutions that deliver measurable value and align with C&C Group’s strategic goals. You will be expected to bridge the gap between customers’ and industry requirements, business processes, and our products. Your colleagues will help you build your knowledge of the utilities sector and our products from the outset; however, you will be expected to add to this quickly so that you can have informed meaningful conversations with stakeholders. You will be required to thoroughly understand and document the customers’ requirements, and to prepare clear, concise, and unambiguous software specifications ensuring the customers’ and product owners needs are met, and where appropriate, improved upon. You will act as the pivot between the customer, product managers, software developers, testers, and other internal stakeholders, ensuring that all parties clearly understand what is to be delivered. While Project Managers hold overall responsibility for delivery, you will work closely alongside them, providing clarifications and insight as required to keep delivery aligned with business and customer needs. What will my day look like? Requirements Gathering & Documentation • Work with stakeholders to elicit, analyse, define, capture and communicate requirements to create a shared understanding amongst business and technical stakeholders which will lead to the implementation of an effective solution., • Produce clear, concise, unambiguous, realistic, consistent, detailed, and complete software specifications. Translate industry and business requirements into detailed specifications., • Work with product owners to analyse industry and customer driven change proposals to determine the impacts on a range of products and services. Stakeholder Engagement & Communication • Build impactful relationships with external and internal stakeholders by being approachable, knowledgeable, and acting as an ambassador of C&C Group., • Provide expertise in relation to business and industry processes to ensure our customers’ obligations are effectively met by the software solution, and within any industry-prescribed timetable., • Prepare and deliver presentations to various parties, both internally and externally. Solution Support & Collaboration • Provide advice on aspects of system design where there may be change. Interpret the business requirement and ensure any change is consistent and will be understood by the customer., • Aim to have a broader view than our developers and work together to bridge any knowledge gaps., • Represent the customer/business to the wider team to help prioritise requirements and solutions., • Collaborate with the project teams on various aspects of the project/specifications and design functions., • Occasionally assist with testing scenarios where in-depth input / knowledge into specific aspects of a system or its functions is needed., • Communicate effectively and build relationships at all levels throughout the company. Practice Development • Working with colleagues to input into the development of the Business Analysis Practice and that of QA, promoting best practice and developing new processes and templates in line with industry standards. More about you: Must have: • Demonstrable experience of capturing and documenting customer requirements, creating detailed, clear, unambiguous, and complete software specifications., • Excellent Microsoft Office skills, particularly Visio, Excel, Word and PowerPoint., • Experience of using Microsoft Azure DevOps to capture requirements., • Experience writing user stories and acceptance criteria in Agile environments., • Excellent listening skills with the ability to take real interest and understand the customers’ requirements or issues., • Excellent written and verbal communication skills., • Ability to create and deliver clear and concise presentations., • Demonstrable experience of working across multiple projects at the same time., • Excellent analytical skills with an interest in data and systems., • Strong attention to detail and accuracy in documentation., • A desire to improve business procedures and products., • Strong communication skills, with the ability to engage at all levels of the organisation, balance multiple stakeholder priorities, and resolve conflicts effectively. Highly preferable: • Specific knowledge of the electricity, gas or water industries would be extremely valuable., • Experience in digital transformation – legacy systems to modern architecture patterns (e.g. microservices), • Experience of the software development lifecycle especially in an Agile environment. Nice to have: • Experience of using design and prototyping tools (e.g., Balsamiq, Figma, Lucidchart)., • Data modelling experience and knowledge (logical, physical data models). Preferred Qualifications: • Degree (or equivalent practical experience) in Business Analysis, Information Technology, or a related discipline., • BCS Diploma in Business Analysis or IIBA CCBA or CBAP certified., • Experience or formal training in Agile/Scrum frameworks (Scrum Master or SAFe Agilist desirable but not essential), • Knowledge of data analysis and modelling techniques (e.g. UML, BPMN, ERD, SQL, Power BI) Benefits and Rewards include: • Comprehensive private healthcare for you, including optical and dental, as well as extra cancer care cover and access to mental health support, • 25-28 days holiday, plus public holidays of course, • Payroll Giving Scheme – We will match donations made to your chosen charity!, • A generous monthly team social budget, • Fruit, snacks, and drinks when working in our offices, • Electric Vehicle Scheme, • Ride to Work Scheme, • Extra days annual leave for your wedding/civil partnership, • Free on-site car parking How do I join the C&C Group Team? If this advert sparks excitement as well as matches your aspirations and skills, then apply today! If this isn’t the right role for you but you would love to work for C&C Group, then please get in touch. We are always looking for smart, innovative, and motivated talent.

My client, a Global organisation based in Newcastle city centre are seeking an experienced Head of Security and Platform Engineering to start ASAP.

My client, a Global organisation based in Newcastle city centre are seeking an experienced Head of Security and Platform Engineering to start ASAP. Support and System Reliability Engineering (SSRE). Platform and Cloud Engineering (PaCE).

Referrals increase your chances of interviewing at Malmaison Hotel Liverpool by 2x. The hotel is housed within the glorious imposing former Co-operative Society warehouse, on the banks of the River Tyne at the foot of the Gateshead Millennium Bridge. Heavily discounted Staff Room Rates at Malmaison,

The Service Specialist for Mainframe Modernization in Germany is a senior subject matter expert responsible for technical excellence, solution integrity, and asset development within the service line. Act as a bridge between delivery teams and global service development to improve service assets and

They troubleshoot and diagnose problems, often working on escalated incidents from first-line support, ensuring timely resolution within SLAs.

You will be responsible for developing, maintaining, and troubleshooting integration solutions that connect critical healthcare systems, ensuring seamless data flow across the trust.

Become a Sales Leader helping others do the same as you. The more people you help the more you earn. Start a career with one of the best beauty brands around?World famous beauty and cosmetics brand Avon is looking for full and part time representatives in the UK right now as business expands.

They troubleshoot and diagnose problems, often working on escalated incidents from first-line support, ensuring timely resolution within SLAs. They support various operating systems like Windows and MacOS, as well as business-critical applications such as Microsoft 365. Additionally, they administer

Contribute to the evolution of the design system for consistent user experiences.

Yodel offer flexible payment options to all Self Employed delivery drivers, giving you the supplier the option to access earnings from the very next day via an app provided by our early access partner, Onsi or alternatively, suppliers can join the weekly payment cycle scheme, which kicks in follow

The position offers a competitive day rate, is outside IR35, and is based in the North West of England. Summary: We are seeking an experienced Contact Centre Consultant to lead the setup, management, and operation of both outsourced and insourced contact centres. The successful candidate will have a

Yodel offer flexible payment options to all Self Employed delivery drivers, giving you the supplier the option to access earnings from the very next day via an app provided by our early access partner, Onsi or alternatively, suppliers can join the weekly payment cycle scheme, which kicks in follow

They troubleshoot and diagnose problems, often working on escalated incidents from first-line support, ensuring timely resolution within SLAs. They support various operating systems like Windows and MacOS, as well as business-critical applications such as Microsoft 365. Additionally, they administer

Yodel offer flexible payment options to all Self Employed delivery drivers, giving you the supplier the option to access earnings from the very next day via an app provided by our early access partner, Onsi or alternatively, suppliers can join the weekly payment cycle scheme, which kicks in follow

Note: Responsibilities are not exhaustive; the role holder may be asked to take on other reasonable duties as required. Contribute to service improvement initiatives alongside other engineers and Technical Leads. Participate in the on-call rota to provide out-of-hours support.

You will be responsible for providing high-quality care, support, and guidance, ensuring the well-being and safety of the children and young people in our care. Assist with the preparation and participation in regular reviews, contributing to the child’s individual progress and goals. Excellent c

This role will suit somebody that specialises in solution architecture, focused on integrations between the oracle solution and our existing applications or extensions to the Oracle application. It's important to note that this Oracle Solutions Architect will be required on site 2 days per week in e

Many of our current drivers benefit from picking up additional work during the day while taking advantage of our early morning shifts. With Smiths News, you can achieve the perfect . Don’t have a van? We can point you in the right direction.

The Bridge IT are supporting a flagship digital transformation programme, seeking experienced Java Technical Leadsto join established engineering teams. As a Technical Lead, you will be both a hands-on engineer and a leader of a cross-functional team, helping shape the technical direction of large-s

This is an excellent opportunity to work with a leading brand in the wholesale industry, offering both security and flexibility. Scanning Newspapers and returned items upon return to the depot. This is a fantastic opportunity to earn extra income while enjoying the flexibility of managing your own s

To support ongoing tasks such as dataset submissions and overseeing/maintaining the ETL processes.

This is a fantastic opportunity to earn extra income while enjoying the flexibility of managing your own schedule. Many of our current drivers benefit from picking up additional work during the day while taking advantage of our early morning shifts. With Smiths News, you can achieve the perfect&nbs

You will be responsible for providing high-quality care, support, and guidance, ensuring the well-being and safety of the children and young people in our care. Assist with the preparation and participation in regular reviews, contributing to the child’s individual progress and goals. Our residen

Don’t have a van? We can point you in the right direction. This is an excellent opportunity to work with a leading brand in the wholesale industry, offering both security and flexibility. Scanning Newspapers and returned items upon return to the depot.

Are you passionate about helping others live independently and lead fulfilling lives? Lifeways is the UK’s largest supported living provider, proudly supporting communities since 1995. If you’re compassionate, reliable, and eager to help others, we’ll provide full training and ongoing support.

Many of our current drivers benefit from picking up additional work during the day while taking advantage of our early morning shifts. With Smiths News, you can achieve the perfect . Don’t have a van? We can point you in the right direction.

Are you looking for an empowering and rewarding career where you can help people lead their most independent lives?Join Lifeways and be part of a team that truly makes a difference. Lifeways is the UK’s largest supported living healthcare provider, proudly supporting communities since 1995. We’l

The Cambian Group is committed to delivering high-quality, compassionate care to individuals with learning disabilities, supporting them to live meaningful lives and achieve their full potential. Working as Part of a Team: Collaborating with other staff members, families, and external professionals,

The individuals we support are young adults who enjoy shopping, cooking, gardening, swimming, football, playing the guitar, walking, listening to music, watching television, and being in the community. Whether you're new to care or experienced, we’ll support you every step of the way with full tr

Assist with the preparation and participation in regular reviews, contributing to the child’s individual progress and goals. You will be responsible for providing high-quality care, support, and guidance, ensuring the well-being and safety of the children and young people in our care. You will wo

The aim of the company is to provide care and support enabling people to maintain a level of independence, allowing people to stay in control of their own lives and to remain in the place they wish live. Areas covered include: Marsden - Whitburn – Cleadon - The Nook - Simonside - West Harton -Broc

Each child has an individualise support plan so their specific needs can be met by the team around them. The home is furnished to a high standard and each child’s bedroom is decorated in their chosen style. We have monthly team meetings to discuss how we are meeting the needs and challenges of eac

Make extra money in a way that suits you — anytime, any day.Take charge of your earnings by becoming a self-employed delivery rider with Just Eat.Flexible hours – choose your own schedule and work when it suits you.Weekly pay – get paid, every week.No experience needed – just bring your moti

Make extra money in a way that suits you — anytime, any day.Take charge of your earnings by becoming a self-employed delivery rider with Just Eat.Flexible hours – choose your own schedule and work when it suits you.Weekly pay – get paid, every week.No experience needed – just bring your moti

To work as an effective member of the childcare team, supporting the Head Teacher in the delivery of a range of stimulating activities in a safe environment that meet the needs of both children and their families. You must be a national of the United Kingdom or one of the following countries: German

Make extra money in a way that suits you — anytime, any day.Take charge of your earnings by becoming a self-employed delivery rider with Just Eat.Flexible hours – choose your own schedule and work when it suits you.Weekly pay – get paid, every week.No experience needed – just bring your moti

To work within the Councils estate of buildings undertaking cleaning duties as directed by line manager in accordance with the practices and procedures of the service. We are keen to employ a diverse workforce that reflects the people of Scotland. This post is considered Regulated Work with children

Make extra money in a way that suits you — anytime, any day.Take charge of your earnings by becoming a self-employed delivery rider with Just Eat.Flexible hours – choose your own schedule and work when it suits you.Weekly pay – get paid, every week.No experience needed – just bring your moti

Join us in delivering personalised support that meets the diverse needs and interests of our residents, always with their comfort and happiness in mind. We provide thorough training and ongoing support to equip you with the skills and confidence needed to excel in your role and career. Building mean

Make extra money in a way that suits you — anytime, any day.Take charge of your earnings by becoming a self-employed delivery rider with Just Eat.Flexible hours – choose your own schedule and work when it suits you.Weekly pay – get paid, every week.No experience needed – just bring your moti

Further information on our Staff Values and how to complete behaviour based application form questions is available on the. This post is to assist with the provision of high-quality janitorial/cleaning within North Ayrshire Schools for the Facilities Management Team. For further information on the P

Make extra money in a way that suits you — anytime, any day.Take charge of your earnings by becoming a self-employed delivery rider with Just Eat.Flexible hours – choose your own schedule and work when it suits you.Weekly pay – get paid, every week.No experience needed – just bring your moti

To work within Housing with Care catering undertaking food preparation, serving, clearing as directed by line manager in accordance with the practices and procedures of the service. This post is considered Regulated Work with children and/or protected adults under the Protection of Vulnerable Groups

Make extra money in a way that suits you — anytime, any day.Take charge of your earnings by becoming a self-employed delivery rider with Just Eat.Flexible hours – choose your own schedule and work when it suits you.Weekly pay – get paid, every week.No experience needed – just bring your moti

As Receptionist you are the first and last person our guests see, you set the tone for the visit and you can ensure that everything has gone above and beyond before they leave. Candidates for this position would be given the opportunity to enroll on our apprenticeship scheme after they have complete

Yodel offer flexible payment options to all Self Employed delivery drivers, giving you the supplier the option to access earnings from the very next day via an app provided by our early access partner, Onsi or alternatively, suppliers can join the weekly payment cycle scheme, which kicks in follow

To work within the Councils estate of buildings undertaking cleaning duties as directed by line manager in accordance with the practices and procedures of the service. This post is considered Regulated Work with children and/or protected adults under the Protection of Vulnerable Groups (PVG) Scotlan