Trabajos venue en YorkCrear alertas

The Deputy Customer Experience Manager Responsible to the Customer Experience Manager. Responsible for the Customer Experience Team. The Deputy Customer Experience Manager will oversee the stock ordering processes, guaranteeing that stock holdings are accurate and costs are managed efficiently. They will also work with the Customer Experience Management team to design creative retail plans for upcoming show and to communicate with visiting companies, ensuring that excellent service is provided at all opportunities. They will also be needed to assist the Customer Experience Management with the other elements of managing Front of House, primarily Duty Managing shows (minimum of 2 shows per week) The Deputy Customer Experience role will be responsible for supporting the Customer Experience Manager to lead a strong Front of House operation, ensuring that a cost effective and customer focussed range of services are consistently provided to the highest standards: • Costs - To assist in leading a team that will deliver and exceed targets; and proactively contribute to the venues profitability by initiating ideas, systems and projects which will maximise sales and minimise costs., • Culture – To assist to build a positive, forward thinking, innovative and customer focused culture within the FOH team and to develop and nurture a strong multi-skilled and adaptable workforce., • Customer – To ensure the customer is at the centre of everything we do, and that the wider team have a continuous awareness of, and will, to deliver and exceed all customers’ expectations. Retail Operation • As part of the Customer Experience Management team, lead the wider team to deliver a seamless Front of House operation., • Contribute to the review of systems and processes so the operation can be further developed to help achieve greater profits., • Ensure all shows are sufficiently staffed, whilst maximising all sales and keeping costs low., • Ensure the Front of House operation is managed and presented to the highest standards and fully complies with Health and Safety, Licencing and Hygiene Rules and Regulations., • Assist and Lead in the Duty Management of shows., • Lead in stock management, and stock takes., • Work with CEM to review food and hospitality offers in Front of House spaces including Ambassador Lounge and Ambassador Exclusives, • Proactively contribute to the creation of opportunities to enhance the customer experience by initiating and undertaking specific improvement projects, • Positively communicate with customers on all feedback received either in advance, during or following their visit, • Help to lead the team in creating a strong customer centric culture., • Work with central departments to ensure a premium offer is available for all customers., • Assist in building relationships with both internal and external contacts, maintaining high levels of customer satisfaction at all times., • Effectively contribute to the maximising of sales and ensuring all Key Performance Indicators are achieved, which include but are not limited to Spend Per Head, Lounge occupancy, Payroll Management and Stock Control., • Ensure accuracy with food and beverage ordering., • Ensure all food and beverage is consistently prepared, portioned, and served according to the agreed preparation and service standards., • Help manage FOH staffing levels in accordance with the venue budget., • With the Customer Experience Manager, compile various sales reports and disseminate information across the organisation., • Liaise with internal colleagues to ensure an excellent customer experience and maximise sales opportunities., • Deputise for the Customer Experience Manager and represent the department at key internal and external meetings., • Manage and motivate staff as required, monitoring and appraising their performance and ensuring that they are appropriately trained and developed., • With the Customer Experience Manager, represent the Theatre internally and externally to ensure effective communication and overall development., • Maintain good relationships with other venues, including strategic collaboration and sharing of best practice., • Help maintain positive client relationships., • To monitor and control stock within the building., • To lead or assist in the leading of recruitment for the building, completing inductions and training where required., • Ensure that all equipment is kept clean and in working condition, liaising with venue maintenance team as required. We welcome transferable skills from other industries. If you can demonstrate many of the essential skills, qualities and experience we encourage you to apply. We are able to provide training where necessary. Essential • Experience of leading a team to maximise sales and consistently achieve targets., • Excellent verbal and written communications skills., • Creative problem solver and confident decision maker., • Experience of working in a fast-paced environment, managing multiple projects at once., • Ability to effectively prioritise., • Positive and solution-focused, with ability to think creatively to drive revenue and reduce costs., • Enthusiasm for/ interest in live entertainment and the work of ATG Entertainment, and ability to positively and pro-actively engage with all staff at all levels., • Personal Licence holder., • First Aid Level 3 qualification ATG Entertainment’s values set the tone for how we work, how we treat one another, and the culture we continue to build across the UK and the wider organisation. • THRIVE doing what we love (with passion and dynamism), • CONNECT through every act (with collaboration and kindness), • DARE to do different (with curiosity and courage) Everyone at ATG Entertainment is expected to play their part in achieving our goals and upholding our Corporate Social Responsibility priorities: • Inclusion: Committing to creating and upholding a positive, inclusive culture that nurtures potential and supports well-being., • Sustainability: Playing your part in reducing our environmental impact and finding more sustainable ways of working. You’ll help us uphold a positive culture around meeting our obligations, by having a positive attitude to health and safety, legal and insurance requirements and take care to understand our policies and procedures. We are all expected to participate actively in the life of the company, and opportunities will arise for you to collaborate with others across the business. Everyone at ATG Entertainment is expected to be flexible and adapt as the needs of the business change, taking on new or different responsibilities as the need arises. Our Inclusion, Diversity, Equity and Access Mission Statement - A Stage for Everyone Our stages are a platform for compelling stories – stories that are for all, by all, and of all. We shine our spotlight on our differences and believe that understanding and celebrating these differences makes us better global citizens. We are passionate about the pursuit of true diversity and equality. We strive to make our venues beacons of these ideals in our communities. Onstage and off, we hold ourselves accountable for nurturing an inclusive culture, one in which everyone can bring their authentic selves. At ATG entertainment, we provide a stage for everyone. We recognise that we do not have all the answers; but we strive to listen, to learn and to change in order to ensure ATG Entertainment becomes a truly inclusive organisation. We therefore welcome and encourage applications from individuals from the widest possible range of backgrounds and particularly welcome applications from those currently underrepresented in our workforce. We are a Disability Confident Committed Employer, which means that we are taking action to ensure that people with disabilities and long-term health conditions feel supported, engaged, and able to fulfil their potential in the workplace. We will offer an interview or recruitment event to disabled candidates who tell us they wish to participate in the scheme and who demonstrate in their application that they best meet the essential criteria for the role. Where we receive more applications than we are reasonably able to interview for any given role, we will retain applications for the next available interview opportunity wherever possible. If you’d like to discuss accessibility prior to applying, please email for a confidential discussion. Salary: £28,00 - 30,000Closing Date:

Inclusive of Holiday Pay)Chefs Bay Hospitality Chefs Bay Hospitality are recruiting experienced chefs to join our team for a busy 2026 event season at a well-known venue within York. Job Description Event Chefs Required Seasonal Work York £16. This is an excellent opportunity for reliable and skill

Octopus Energy has exciting opportunities to join our field sales team as an Venues Sales Representative. We’re changing the landscape of traditional field sales and marketing and re-inventing customer interactions. We're focused on making energy greener and better, for everyone. We put our customers first and are looking for amazing people to help us do that! You’ll be at the frontline of our brand and as such, you’re responsible for showing the best of Octopus Energy and all we have to offer the public! What you'll do... * As a Venue Sales Representative, you’ll be out and about, engaging face-to-face with customers - whether at events, retail spaces, or door-knocking in local communities - to promote our energy tariffs and low-carbon technologies like solar panels, heat pumps, and electric vehicles. If you love meeting new people and making a real impact, this role is for you! * Our Energy Helpers help introduce these local communities to Octopus Energy as a preferred potential supplier by comparing service and products with other energy companies. This helps potential customers make an informed choice on whether they’d benefit from switching to us for their energy supply at their homes. * Your role will be to ensure every conversation you have delivers outstanding customer service What you'll need... * No sales experience is necessary, we will help you with that! But if you love engaging and exciting customers, have plenty of confidence and enjoy delivering excellent customer service, we want to hear from you! * High energy and the ability to confidently communicate with potential customers * Experience in a customer centric setting where you have come up with quick and effective customer solutions * The ability to work collaboratively with your team in order to influence and inspire * Clear communicator with a focus on listening and attention to detail * Honest, focused, and committed to delivering the highest levels of customer service * A driving license in order to travel to all our different venues situated across the locations * Able to work weekend and evening shifts for this role Why else you'll love it here * £26,300 salary year + unlimited commission (opportunity for realistic commission earnings of £10,000+ per year) * Salary Sacrifice * EV Salary Sacrifice * Pension * Maternity / Paternity Leave * Salary Sacrifice Private Healthcare with AXA Octopus Energy Group is a unique culture. An organisation where people learn, decide, and build quicker. Where people work with autonomy, alongside a wide range of amazing co-owners, on projects that break new ground. We want your hard work to be rewarded with perks you actually care about! We won best company to work for in 2022, on Glassdoor we were voted 50 best places to work in 2022 and our Group CEO, Greg has recorded a podcast about our culture and how we empower our people. We’ve also been placed in the top 10 companies for senior leadership If this sounds like you then we'd love to hear from you. Are you ready for a career with us? We want to ensure you have all the tools and environment you need to unleash your potential. Need any specific accommodations? Whether you require specific accommodations or have a unique preference, let us know, and we'll do what we can to customise your interview process for comfort and maximum magic! Studies have shown that some groups of people, like women, are less likely to apply to a role unless they meet 100% of the job requirements. Whoever you are, if you like one of our jobs, we encourage you to apply as you might just be the candidate we hire. Across Octopus, we're looking for genuinely decent people who are honest and empathetic. Our people are our strongest asset and the unique skills and perspectives people bring to the team are the driving force of our success. As an equal opportunity employer, we do not discriminate on the basis of any protected attribute. Our commitment is to provide equal opportunities, an inclusive work environment, and fairness for everyone

Head of Venue Technical You’ll report to the Venue Director and be responsible for the Deputy Technical Manager, Senior Technician, Venue Technicians, Maintenance Manager and Stage Door Department. We strive to make our venues beacons of these ideals in our communities. Key responsibilitiesThe He

Venue Manager Location: East London Salary: Competitive Platinum Recruitment is proud to be working with one of East London's most vibrant boutique hotels, and we're excited to present an excellent opportunity for an experienced Venue Manager to join their dynamic team. What's in it

Why not be a part of a dynamic, caring team and work at pre organised venues. For example shopping centres, doctor’s surgeries and other fantastic venues, to inspire people to donate to Marie Curie through direct debit regular donations on the lottery campaign.

Through strong and capable leadership, the Venue Director has a direct responsibility for the ongoing success of the venue; driving a process of continuing improvement; embedding a culture that is focussed on results; and ensuring the effective management and motivation of the ve

We Are Recruiting: Venues General Manager. This is a key leadership role responsible for delivering exceptional guest experiences, optimising operational performance, and driving sustained commercial success across both venues. Oversee daily operations at both venues, ensuring smooth opening and clo

Act as venue expert, advising clients of best practice within the venue and. Job Title Event Operations Manager – Iconic London Venue. Our client is an iconic events venue in London who deliver an exciting and varied diary of events including live music, corporate conferences, exhibitions, product

High Wycombe Campus (required on other sites as the business demands).Closing date for applications:.Sunday 15th March 2026 at midnight.Our reward package provides, amongst other benefits:.Over 40 days paid annual leave eac.

Working as part of the venues team to ensure the successful delivery of events by carrying out event tasks, including venue set-ups, stewarding, bar, cleaning and box office work, responding to and troubleshooting any issues that arise and pro-actively seeking guidance or support from a venue superv

Venue SupervisorLocation: High Wycombe Campus (required on other sites as the business demands)Contract type: PermanentHours: Full time, term time (34 weeks September - June)Salary: Grade C: £24,685 - £25,804 FTEClosing date for applications: Sunday 15th March 2026 at midnightInterview date: March

We are looking for sales people with a great personality, a positive attitude and a strong work ethic.About UsWe are a well respected charity fundraising agency with nearly 17 years experience, that delivers fundraising and awareness campaigns for some of the UKs most we

This is a fast:paced environment, so experience working in a busy venue with weekly revenues in the region of A GBP 50,000:A GBP 100,000 is highly desirable. Proven background in busy, high:revenue venues. Youll take real ownership of the floor and guest experience, overseeing day:to:day operations,

A community-oriented venue is seeking a Venue Manager to oversee the hall's operations and marketing strategy. This role focuses on building relationships within the community and managing venue hires for various events. Responsibilities include ensuring compliance with health and safety regulations

A leading global sports league is seeking an Account Manager to manage relationships with host venues and government partners.

A busy hospitality group is seeking a Venue Manager for The Old Queen’s Head in North London. Ideal candidates will have experience in busy venues, strong team leadership skills, and a passion for hospitality. The role offers a competitive salary, a dynamic work environment, and benefits including

A respected independent group in Shoreditch is seeking a dynamic Bar Manager to lead operations at their vibrant venue.

This is a rare opportunity to work in a venue where revenue directly contributes to positive social impact. Ensure accurate pipeline management, revenue tracking and data integrity. Commercially driven and motivated by results but also inspired by The RSA’s mission and the impact that great events

A local authority in London is seeking an enthusiastic Events Coordinator for its vibrant live music venue.

A popular food-led venue in East London is looking for a General Manager to lead its vibrant team.

Sales & Marketing Manager - Events Venue - £50k plus bonus. I am currently recruiting for a Sales & Marketing Manager at this versatile venue in the City of London. If you’re looking for a venue that hosts a wide range of events from business meetings to elaborate drinks & canape receptions and l

A leading financial services provider is seeking a Trading Venue Operations specialist in London.

We’re now looking for an experienced Venue Manager to lead the day‑to‑day operation of the space and set the standard for how it runs, feels and performs. As Venue Manager, you are responsible for the confident, seamless operation of the space. Recruit, train and lead the venue team, setting s

Manage the activities of the Venue Hire Coordinator and coordinate within the FBA team for a smooth and successful delivery of the chosen package especially working closely with the Art Services Manager and the gallery team to plan and manage exhibitions smoothly and the Head of Sales and Marketing.

A leading hospitality operator is seeking a General Manager for a prestigious heritage venue in London.

A leading recruitment agency is seeking a Venue Manager to oversee a busy Bingo venue in Birmingham.

The role involves working in smart out of town venues on an adhoc part-time basis.

An esteemed hospitality group in the UK is looking for a Reservations and Events Coordinator to support their operations at two premier venues.

A prestigious event venue in Central London is seeking a Sales & Events Executive to manage event inquiries, prepare documentation, and ensure seamless execution of events. The ideal candidate has proven experience in hospitality or venue management, outstanding negotiation skills, and a proactive,

A community-focused organization seeks a Senior Sales and Marketing Executive to grow venue hire business at iconic locations in central London.

A vibrant cultural venue in King's Cross is urgently seeking an experienced General Manager.

A leading venue booking platform in the Greater London area is looking for an experienced Account Manager. You will be responsible for managing corporate clients' event needs, from sourcing venues to providing additional supplier support. Candidates should have over 4 years of experience in the even

If you are passionate about leading dynamic venues that celebrate culture through music and hospitality, we invite you to bring your expertise to Jamboree Venue. We are seeking an experienced, committed, proactive, hands-on General Manager who would enjoy working in an exciting, fast-paced environme

Our client, an expanding hospitality business operating bars across the UK, are stylish, venues (8 in total), this business is in the heart of Soho and seeking an experienced General Manager to lead the team. Youll oversee a vibrant venue with weekly sales peaking at up to A GBP 45/60k, managing wet

This role requires a proven track record in sales and strong industry relationships to drive revenue growth across various venues. A leading venue management company in London is seeking a Brand Partnerships Sales Manager to develop and manage commercial partnerships. Join us in redefining venues an

A well-known arts venue in London is seeking a General Maintenance Technician to ensure the upkeep of its historic building.

A promising startup in the UK is seeking Venue Referral Partners for a flexible, commission-based role. As a self-employed referral partner, you will introduce the company to venue decision-makers in your network and earn commissions for successful referrals.

Were working with a brilliant food:led, independent venue with real East London character, relaxed neighbourhood vibes by day, table service and buzzy bar energy in the evening, plus a genuinely great wine and cocktail offering.

A prestigious event venue in London seeks an experienced Event Sales Manager to lead client acquisition and manage event sales.

A leading catering company in Oxfordshire seeks an experienced Event Manager to oversee weddings at their venue.

Are you a hands-on problem-solver who takes pride in keeping spaces safe, functional, and looking their best? We’re looking for a proactive, multi-skilled Maintenance Technician to support the smooth running of our venues. Complete scheduled/planned maintenance per each venue as directed by the Pr

A leading motorsport venue in Bedford is seeking a Venue Maintenance Assistant to assist in maintaining the venue's grounds and facilities.

The RCM Box Office sells tickets for the RCM’s venues: the 400‑seat Amaryllis Fleming Concert Hall, 400‑seat Britten Theatre, Performance Hall, Performance Studio and Museum, as well as other smaller venues. An exciting opportunity has arisen for a proactive and customer‑focused Box Office &

The RCM Box Office sells tickets for the RCM's venues: the 400‑seat Amaryllis Fleming Concert Hall, 400‑seat Britten Theatre, Performance Hall, Performance Studio and Museum, as well as other smaller venues. Support the Estates team on projects relating to improving visitor experience and the Co

As the Senior Operations Manager / Head of Venue Sourcing you will be fully accountable for the venue finding department within this agency and work closely with clients and internal departments to deliver a smooth service across the venue sourcing team. With extensive venue sourcing experience in a