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As part of the Customer team working with our Water & Waste replacement delivery partners to inform, communicate and liaise with customers along their journey with us in providing a safe and reliable, utility network across the South West.Working to create an exceptional customer experience whilst we replace the gas pipes in the road and to their property. Customer Communication – Act as the primary point of contact for customers regarding water and wastewater services projects across the South West. Issue Resolution – Address and resolve customer complaints, inquiries, and service issues promptly within internal customer and stakeholder for the project. Service Coordination – Coordinate between customers and operational teams to schedule repairs, maintenance, and service interruptions. Stakeholder Engagement – Build and maintain strong relationships with customers, local authorities, and community representatives. Project Updates – Provide clear, timely updates to customers about ongoing projects, planned works, or disruptions. Emergency Response – Manage customer communications during water supply or wastewater emergencies, ensuring timely updates and resolutions. Information Management – Maintain accurate records of customer interactions, inquiries, and resolutions. Feedback Collection – Gather customer feedback to improve service delivery and identify trends or recurring issues. Complaint Escalation – Escalate complex or unresolved issues to the appropriate departments or management teams. Awareness Campaigns – Support public awareness initiatives related to water conservation, wastewater management, and service enhancements. Report Generation – Prepare and submit regular reports on customer interactions, complaints, and satisfaction levels. Community Engagement – Attend public meetings or community events to address concerns and share project details. • Previous experience in a similar, customer focused role, • Effective internal and external stakeholder management., • Comprehensive knowledge of the water industry & willingness to learn, • Enthusiastic and self-motivated, • Effective verbal and written communication skills with the ability to engage with stakeholders at any level, • Willingness to challenge processes and implement change where necessary, • Ability to coach those working within your team and wider network, • Ability to analyse data and understand how to make improvements which will have a positive impact on performance We offer a competitive salary based on experience along with a full benefits package.Network Plus is proud to be an Equal Opportunity Employer. We celebrate diversity and do not discriminate based on race, religion, colour, nationality, sex, sexual orientation, age, veteran status, disability status, or any other applicable characteristics protected by law. We are Armed Forces-friendly. We welcome applications from ex-Armed Forces personnel, reservists, armed forces veterans, cadet instructors and military spouses/partners. We understand that privacy and the security of your personal information is extremely important. By applying for this role, you agree to the terms of our privacy policy which you can find here - . Network Plus is an award-winning business delivering essential utility and infrastructure services for the UK’s major providers of gas, power, telecoms, transport, water, and wastewater. We value the variety of experience, perspective, and other points of difference our workforce, clients, and supply chain offer. We are actively working with colleagues across the Network Plus Group to develop an inclusive environment – we want all our employees to feel valued and included to enable everyone to thrive at work and understand the value of their contribution matters no matter their background, identity, or circumstances.

Sales Executive - Waste Management. If you're at the start of your sales career—or looking to take your first big step up—and you’ve got the energy, mindset, and hunger to succeed, this role could be your perfect launchpad. Meeting (and beating!) your sales targets.

Plant Mechanic/Fitter (Waste Management)Bridgwater£25 to £30 Per Hour + Company Van + Paid Travel + Career Progression + In-House TrainingAre you a Plant Fitter/Mechanic or similar, looking for a role at a large and well-established Waste Management company, who boast over 20 sites across the UK a

In the role you will be responsible for building and managing a pipeline of new business opportunities, handling inbound sales enquiries, and supporting existing customers with waste management solutions. This role would suit someone from a sales background looking to become a Business Development M

Job Description A great opportunity has become available working within a UK consortium to deliver the high-profile UK Agricultural Greenhouse Gas & Ammonia Inventory.The Inventory is a constantly evolving model.It requires updating with scientific and other literature, new farming practices, agric

You will have a wide-ranging understanding of environmental constraints management and all facets of EIA but you might have a background as an environmental generalist, a town and country planner or have particular technical specialisms to bring to the role alongside those of our existing spectrum o

Comply with internal management system procedures.

Possess good project and team management skills.

Prepare monthly management accounts (P&L, Balance Sheet, reporting packs) with variance analysis. Assist with fixed asset management and depreciation. Strong track record in preparing management accounts with commentary.

We have a great opportunity for a successful candidate to join our Facilities Management Team. A full driving licence to enable the driving of the Facilities Management vehicles.

Clear routes to progress into Senior Surveyor, Project Management, or Auditing roles. Offer expert advice on asbestos management and remediation. We specialise in asbestos management, fire safety and CDM consultancy.

In this frontline role, you'll be responsible for delivering a high-quality, accessible housing management service across a designated patch of homes. Safeguarding & Risk Management. Undertake any other duties reasonably required by line management in line with the scope and grading of the post.

Intensive Housing Management (IHM) service. Organised and confident with regular home visits and tenancy management.

Celnor Group is a diversified conglomerate operating across multiple sectors, including environmental services, infrastructure, compliance, and specialist consultancy.With over 1,300 employees and a growing portfolio of 26+ businesses, we’re united by a commitment to technical excellence, sustaina

Provide tenancy support including budgeting advice, benefits guidance, and housing management. Collaborate with colleagues, housing management teams, and external agencies to deliver joined-up support.