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  • Customer Service Assistant
    Customer Service Assistant
    1 month ago
    £24000–£26000 yearly
    Full-time
    Bulls Cross, Enfield

    About the Company Vanquish Fitness was created in 2015 by two school friends, Oliver Maloney and Ruben O’Brien, and is now, not just an apparel brand and online retailer, but one of the fastest growing fitness communities in the world! Our mission is to inspire our colleagues on their pursuit of self defined greatness. Providing the time and resources that our employees need to strive to become Better Than Yesterday. About the Role We have an exciting opportunity within our Customer Service Team for someone to join us on a permanent full-time contract after successfully completing a 6-month probationary period, alongside an advanced title of ‘Junior Customer Service Executive’. We are looking for someone with a positive attitude, hardworking ethic and some knowledge within customer service, if you have more experience, then that’s always a bonus! We are looking for someone who encompasses our values and mission, and is excited about the idea of supporting our customers to have the best experience with our products and within our community. You will be the voice for our customers, so a compassionate, professional, and understanding nature is a must. You should also be a quick thinker, problem solver, team player, who is organised and has excellent written communication. You must be a highly motivated individual and eager to learn and provide the best service. Duties and Responsibilities • You will be able to provide First Class customer care via Gorgias and similar platforms., • Manage all customer communication efficiently and promptly., • Cooperate with couriers daily to resolve shipment issues or delays., • Proactively collaborate with the team to develop solutions for recurring queries or complaints., • Ensure adherence to Vanquish policies and procedures., • Relay relevant customer feedback to the Head of Customer Services and other relevant departments to optimize the customer experience. Please note: This role will require working some half-day Saturdays per month, from home. About You • Exceptional Customer Service experience, • Excellent customer service skills, • Computer literacy, including Microsoft Office and Gmail, • Fluency in English (written and spoken), • Ability to work well under pressure and adapt to change, • A highly motivated individual that is focused on developing, customer service, and using initiative., • Effective team player with a positive, hard-working attitude, • Ideally, experience with platforms such as Zendesk, Shopify, and social media, including live chat Benefits 35 hour working week Annual apparel allowance Discounts on everything Vanquish Attendance to our community events Free drinks in the office Company Socials Hybrid working (2 days from home) 35 hour working week Free Parking Modern office in the grounds of a beautiful House gardens, perfect for lunch time walks to get your steps in

    Immediate start!
    Easy apply
  • Barista and Waiter / Waitress
    Barista and Waiter / Waitress
    1 month ago
    £12–£14.5 hourly
    Full-time
    Enfield

    Barista – Boutique Pilates & Yoga Studio & Coffee Space (High Street Enfield) We are a boutique Pilates and yoga studio located on High Street Enfield, offering a refined, wellness-focused experience where every detail matters—including our coffee. Alongside our studio, we operate a small, carefully curated coffee space that serves both our studio clients and the local High Street community. We are seeking a skilled and passionate Barista who takes pride in crafting exceptional coffee and delivering a warm, elevated customer experience in a calm, quality-focused environment. The Role You will be responsible for preparing high-quality coffee to an exceptional standard and serving both our Pilates clients and walk-in customers from the High Street. You will also oversee the smooth, independent running of our in-studio coffee space, ensuring a consistently premium experience. Key Responsibilities Prepare and serve premium-quality coffee with precision and consistency Provide a welcoming, professional, and attentive service to both studio clients and walk-in guests Manage the day-to-day operations of the coffee space, often independently Maintain a clean, organised, and aesthetically refined environment Monitor stock and ensure smooth daily operations Uphold the calm, luxury atmosphere of both the studio and coffee space What We’re Looking For Previous experience as a barista, ideally within a quality-focused or luxury café environment Strong technical coffee skills and attention to detail Confident working independently and managing a small space A polished, friendly, and professional presence Someone who values quality, atmosphere, and customer experience over volume Why Join Us You will be part of a beautifully designed, wellness-led space that blends movement and lifestyle. This is a unique opportunity to work in a calm, supportive environment where your craft is valued and your role plays an important part in shaping the overall client experience.

    Immediate start!
    Easy apply
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