Receptionist

Office & Admin

9 hours ago267 views

Christo Fifth Avenue - Curly Hair Salon NYC is a premier beauty salon dedicated to providing our clients with top-notch services in a luxurious and welcoming environment. We pride ourselves on offering a professional yet friendly atmosphere where our team works together to ensure each client has an exceptional experience. We are looking for a motivated and professional Salon Receptionist to join our dynamic team.
Position Overview:
As a Salon Receptionist, you will be the first point of contact for our clients, creating a positive and welcoming first impression. You will play a key role in managing the daily operations of the salon, including booking appointments, greeting clients, handling inquiries, and ensuring smooth communication between clients and salon staff. You should be a team player, organized, and dedicated to maintaining the highest level of customer service.

Key Responsibilities:
Greet clients upon arrival, ensuring they feel welcome and valued.
Answer phone calls and respond to email inquiries, scheduling appointments, and assisting clients with their requests.
Maintain an organized appointment calendar, ensuring that appointments are properly scheduled and confirmed.
Process client check-ins and check-outs, handling cash and payments accurately.
Handle client complaints and concerns in a professional and efficient manner.
Maintain the cleanliness and organization of the reception area and salon environment.
Promote and inform clients about services, special offers, and products available at the salon.
Assist with inventory management and restocking of products.
Work collaboratively with salon staff to ensure a smooth operation of services and client satisfaction.
Perform additional administrative tasks as needed, including managing salon files, keeping client records up-to-date, and handling other office-related duties.
Qualifications:

Minimum of 2 years of experience as a receptionist or in a customer service role, preferably in a salon or beauty industry setting.
Strong communication and interpersonal skills.
Exceptional organizational skills with the ability to multitask in a fast-paced environment.
Proficient in using salon booking software, Microsoft Office, and basic computer skills.
Positive attitude, professional demeanor, and strong attention to detail.
Ability to remain calm and effective under pressure.
Knowledge of salon services and industry trends is a plus.
Ability to work flexible hours, including evenings and weekends, as needed.
Benefits:

Competitive pay with performance-based incentives.
Employee discounts on salon services and products.
Opportunities for career growth and development within the company.
Positive and supportive work environment.
  • Experience
    Required
  • Employment
    Part-time

pin icon35 West 45th Street, Manhattan, 10036, New York

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ReceptionistNew York

Beauty / Salon / Spa • 1-10 Employees

Hiring on JOB TODAY since February, 2025

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Sonia ConnorActive 6 hours ago
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