24 hour home care jobs in Baltimore, Maryland - Page 3Create job alerts

Job Description:\n\nSalary: $25.00 - $15.00 per hour DISCLOSURE - MULTI-EMPLOYER ROLE: This W-2 hourly Certified Peer Recovery Specialist position includes responsibilities that span across the following three affiliated organizations, all under shared leadership: FOCUS #1 Lighthouse Behavioral Health Center, LLC FOCUS #2 Community Wellness Psychiatric Rehabilitation Program FOCUS #3Lighthouse Behavioral Health Center at 1723 Gwynns Falls Parkway, LLC You will maintain separate W-2 employment relationships with each organization and will receive individual payroll compensation from each entity based on the time worked and services provided for their respective programs. This means you will be an official employee of all two companies, with hours, responsibilities, and compliance obligations tracked separately for each. This role is structured as an up to 24-hour per week position, with approximately 8 of the total weekly hours allocated to Lighthouse Behavioral Health Center, with approximately 8 of total weekly hours allocated to Community Wellness Psychiatric Rehabilitation Program and 8 of the total weekly hours allocated to Lighthouse Behavioral Health Center at 1723 Gwynns Falls Parkway, LLC. While day-to-day supervision and scheduling will be coordinated centrally to support integrated care, each employer will manage its own onboarding, HR, and compliance processes in accordance with applicable laws and organizational policies.DISCLAIMERS: The specific statements shown in each section of this job description are not intended to be all-inclusive. They represent typical elements and criteria necessary to perform the job successfully. Job responsibilities may be modified or expanded over time, and the company will inform the employee of any such changes. Client Service Location Expectations: This position is based on-site at the supportive housing program located at 1723 Gwynns Falls Parkway, Baltimore, MD 21217. All services are to be delivered in person at this location. The staff member is expected to be present on-site during scheduled shifts, provide support within the residence, and ensure documentation and responsibilities are completed in alignment with program protocols. Remote work or off-site service delivery is not applicable for this role. Caseload Makeup: The assigned caseload for this position consists of eighteen (18) Category A clients who reside in the community and may be serviced at 3310 Eastern Avenue, Baltimore, MD, throughout the community, or in the community meeting room of 1723 Gwynns Falls Parkway location. DIVISION: Operations CLASSIFICATION: This is a full-time, W-2 employee position totaling 16 hours per week, with hours allocated across two affiliated organizations as follows:Lighthouse Behavioral Health Center, LLC:Part-time, W-2 employee approximately 8 hours per week (33.33% of total weekly hours)Community Wellness Psychiatric Rehabilitation Program (CWPRP):Part-time, W-2 employee approximately 8 hours per week (33.33% of total weekly hours)Lighthouse Behavioral Health Center at 1723 Gwynns Falls Parkway, LLC:Part-time, W-2 employee approximately 8 hours per week (33.33% of total weekly hours) While each assignment is classified as part-time under its respective entity, the combined total constitutes a full-time, 16-hour per week role across the organization network. This structure ensures shared staffing efficiency and cross-program collaboration in alignment with operational and regulatory needs. WORK SCHEDULE: Every Monday, Wednesday and Fridays of each week from 8:00 AM to 5:00 PM each day.COMPENSATION RANGE:Compensation for this position ranges from $25.00 to $15.00 per hour, and is commensurate with experience, expertise, verified credentials, and available company budget. In addition to hourly wages, eligible employees may receive a comprehensive benefits package that includes: Paid Time Off (PTO) Family and Medical Leave Health, Medical, and Dental Insurance Reimbursement or health insurance coverage, as available Supplemental Health and Disability Insurance Options Retirement Savings Plan Professional Development Support and Continuing Education OpportunitiesANTICIPATED TRAVEL: 5% of the time. There is no additional compensation for travel.GENERAL DUTIES AND RESPONSIBILITIES:Assist supervisor with work-related requests.Collaborate with and serve as program POC for external treatment providers and outside agencies as needed.Responsible for following regulations of COMAR, CARF, any other regulatory body, and company policies/ procedures related to service delivery and documentation and co-facilitating orientation of all new hires to these as well.Support the maintenance of a safe environment by participating in training and drills as requested.Maintain confidentiality of records relating to clients treatment.Participate in external and internal audits/surveys (CARF/CSA/OHCQ) as directed by the supervisor.Participates in quality assurance and performance improvement plans by completing periodic audits or other activities to ensure regulatory compliance and/or improve service delivery. PHYSICAL DEMANDS:Frequent standing, walking, and observation during shiftLifting or assisting residents (up to 40 lbs), including during transfers or emergenciesUse of PPE and documentation systems WORKING CONDITIONS:Licensed residential behavioral health facilityHigh interaction with residents who may experience mental health or substance use crisesMulti-disciplinary, compliance-driven, peer-supported environmentFOCUS #1:CLASSIFICATION: Part-time, W-2 employee approximately 8hours per week (33.33% of total weekly hours)ACCOUNTABLE TO: Registered Peer Supervisor / Operations Manager 3ACCOUNTABLE FOR: Providing peer-based support that promotes recovery, wellness, and empowerment, documenting services accurately, and modeling recovery principles in alignment with ethical standards and program goals.ALTERNATE TITLE(S): Certified Peer Recovery Specialist Lighthouse Behavioral Health Center is a community-based mental health organization dedicated to empowering individuals and families through accessible, compassionate, and evidence-based behavioral health services. We specialize in providing person-centered care for children, adolescents, and adults facing emotional, behavioral, and substance use challenges. COMPANY WEBSITE: HUMAN RESOURCES DEPARTMENT PHONE NUMBER: (667) 400-6206 EXT 10 SUMMARY OF POSITION RESPONSIBILITIES:The Certified Peer Recovery Specialist (CPRS) uses their lived experience in recovery to provide support, mentorship, and hope to individuals navigating substance use, mental health, or co-occurring challenges. The CPRS builds authentic, trust-based relationships with clients, assists them in developing recovery plans, connects them to community resources, and promotes wellness, empowerment, and self-advocacy. This role complements clinical services by offering recovery-oriented, person-centered support grounded in mutual respect and shared experience.SCHEDULED DUTIES AND RESPONSIBILITIES:Provide one-on-one peer support services to individuals in recovery from mental health, substance use, or co-occurring disorders. Document the session in the electronic health record and code these sessions as H0038.Facilitate or co-facilitate recovery groups, wellness activities, or peer-led workshops. Document the session in electronic health record and code these sessions as H0024.Assist individuals with goal setting, recovery planning, and identifying personal strengthsAccompany clients to appointments, support meetings, or community service connections as neededPromote hope, empowerment, and resiliency through shared lived experienceSupport clients in navigating systems such as housing, employment, legal, or entitlementsHelp individuals develop healthy coping strategies, self-advocacy skills, and support networksParticipate in team meetings, staff supervision, and interdisciplinary coordinationModel wellness and self-care and maintain healthy professional boundaries UNSCHEDULED DUTIES AND RESPONSIBILITIES:Respond to participant needs or crises as they arise during the shiftSupport resident engagement, community-building, and peer accountabilityCover or assist with group facilitation in the absence of a clinician or staff leadParticipate in training, continuing education, and peer support developmentAssist with program events, outings, or wellness initiativesContribute to recovery-oriented environment by sharing inspirational messages, resources, or wellness toolsMaintain confidentiality and adhere to ethical guidelines and the Maryland Code of Ethics for Peer Recovery Specialists COMPETENCIES AND SKILLS:Strong ability to connect with individuals through empathy, respect, and lived experienceKnowledge of recovery pathways and peer support values (e.g., WRAP, SMART Recovery, 12-step)Excellent active listening and communication skillsAbility to model recovery principles and maintain wellness in the workplaceFamiliarity with trauma-informed care and person-centered service deliveryBasic proficiency with electronic documentation systems or willingness to learnAbility to work independently and collaboratively in diverse team settingsReliable, trustworthy, and committed to ethical peer practice LEVEL OF EDUCATION / TRAINING / QUALIFICATIONS:High school diploma or GED requiredMust possess a valid Maryland Certified Peer Recovery Specialist (CPRS) credentialMust have personal lived experience with recovery from substance use and/or mental health challengesMinimum 1 year of sustained recovery strongly preferredMust pass background check and complete all required onboardingValid drivers license and reliable transportation preferred (especially for community-based roles)CPR/First Aid certification or ability to obtain within 30 days of hire HUMAN RESOURCES DEPARTMENT EMAIL ADDRESS: COMPANY PHONE NUMBER: (667) 400-6206 Our programs include outpatient therapy, psychiatric care, intensive in-home services, case management, and substance use treatment, including Medication Assisted Treatment (MAT). At Lighthouse, we believe in the power of integrated care, clinical excellence, and cultural humility to support long-term wellness and recovery. Guided by our mission to serve with empathy and integrity, we are proud to walk alongside our clients on their path to healing and stability. FOCUS #2:CLASSIFICATION: Part-time, W-2 employee approximately 8 hours per week (33.33% of total weekly hours)ACCOUNTABLE TO: Operations Manager 3ACCOUNTABLE FOR: Delivering skill-building and community support services in accordance with individualized rehabilitation plans, promoting client independence, and maintaining timely and accurate documentation of services provided. ALTERNATE TITLE(S): Direct Support Professional COMPANY WEBSITE: COMPANY: Community Wellness Psychiatric Rehabilitation Program The Community Wellness Psychiatric Rehabilitation Program (PRP) is a core service of Community Wellness Outpatient Mental Health Center, designed to support individuals living with serious mental illness in achieving stability, independence, and improved quality of life. Our PRP provides structured, community-based support focused on developing life skills, managing symptoms, and promoting personal recovery goals. Through individualized service planning, case management, health home coordination, and peer support, the PRP helps clients navigate housing, employment, education, and health care access. Services are person-centered, trauma-informed, and culturally responsive, with an emphasis on whole-person care and long-term wellness. The program serves both youth and adults, working in close collaboration with clinical providers, families, and community partners. COMPANY PHONE NUMBER: (443) 478-4304 HUMAN RESOURCES DEPARTMENT PHONE NUMBER: (443) 478-4304 EXT 10 HUMAN RESOURCES DEPARTMENT EMAIL ADDRESS: SUMMARY OF POSITION RESPONSIBILITIES:The Direct Support Professional (DSP) in the Psychiatric Rehabilitation Program (PRP) is responsible for supporting individuals with serious mental illness and/or co-occurring disorders in achieving greater independence and community integration. The DSP helps clients build daily living skills, access resources, follow through on treatment goals, and develop coping strategies that support their wellness and recovery. Services may be provided in the community, in the clients home, or at a designated program site and must align with the client's individualized rehabilitation plan.SCHEDULED DUTIES AND RESPONSIBILITIES:Provide skill-building and rehabilitation services in alignment with each clients Individualized Rehabilitation Plan (IRP), as scheduled by the Scheduling Department and in response to client needs.Assist clients in developing and practicing activities of daily living (ADLs), including cooking, cleaning, personal hygiene, transportation, budgeting, and other life skills that promote independence.Support clients in navigating community systems, such as public transportation, benefits enrollment offices, housing resources, and medical or behavioral health appointments.Deliver services in accordance with PRP scheduling protocols, client availability, and the goals outlined in the IRP.Promote client independence, self-advocacy, and recovery-oriented practices through every interaction.Submit accurate and client-centered daily progress notes in the electronic health record (EHR) that reflect the nature and outcome of each session.Complete all session documentation in real time or no later than the end of each shift.Follow all documentation standards and use the appropriate service codes for PRP sessions:Use H2016 with Place of Service (POS) code 15 for off-site sessions (minimum of 15 minutes)Use H2016 with POS code 52 for on-site sessions (minimum of 60 minutes)Use modifier U2 for services provided to minor clientsUse modifier U3 for services provided to adult clientsMaintain minimum service delivery requirements:At least 3 sessions per month for minor clientsAt least 6 sessions per month for adult clientsRender services in accordance with the assigned schedule provided by the Scheduling Department and remain responsive to emerging client needs requiring additional or flexible support. UNSCHEDULED DUTIES AND RESPONSIBILITIES:Respond to client needs or crises as they arise during scheduled service hoursParticipate in interdisciplinary team meetings, trainings, or supervision as requiredAssist clients in accessing urgent care, legal, or housing-related services during emergenciesSupport program engagement efforts, including wellness groups, events, or outreachReport concerns about client safety, housing conditions, or behavioral changes promptly to supervisorsUphold confidentiality, dignity, and trauma-informed service delivery in all interactions; Collaborating with each assigned clients assigned mental

Job Description:\n\nSalary: $15.00 USD to $20.00 USD per hour DISCLOSURE - MULTI-EMPLOYER ROLE: This W-2 hourly Operations Supervisor 5 position includes responsibilities that span across the following three affiliated organizations, all under shared leadership: FOCUS #1 HOLBROCK ESTATES AT 809 N ROSE STREET, LLC FOCUS #2 HOLBROCK ESTATES AT 3021 GARRISON BOULEVARD, LLC FOCUS #3 HOLBROCK ESTATES AT 1620 DRUID HILL AVENUE, LLC FOCUS #4 HOLBROCK ESTATES AT 1638 RUXTON AVENUE, LLC FOCUS #5 LIGHTHOUSE BEHAVIORAL HEALTH CENTER AT 2140 DRUID HILL AVENUE LLC FOCUS #6 LIGHTHOUSE BEHAVIORAL HEALTH CENTER AT 1114 E 20TH STREET LLC FOCUS #7 LIGHTHOUSE BEHAVIORAL HEALTH CENTER AT 1116 E 20TH STREET LLC FOCUS #8 LIGHTHOUSE BEHAVIORAL HEALTH CENTER AT 1723 GWYNNS FALLS PARKWAY LLC FOCUS #9 UNITY SHARED LIVING LLC FOCUS #10 ROSE HILL SHARED HOUSING LLC FOCUS #11 BEACON CO-LIVING LLC FOCUS #12 HARBORVIEW COMMONS LLC FOCUS #13 CEDAR GROVE LIVING COLLECTIVE LLC FOCUS #14 OAKSHADE COMMUNITY LIVING LLC You will maintain separate W-2 employment relationships with each organization and will receive individual payroll compensation from each entity based on the time worked and services provided for their respective programs. This means you will be an official employee of both companies, with hours, responsibilities, and compliance obligations tracked separately for each. This role is structured as a 40-hour per week position, with approximately one-third of the total weekly hours (about 13 hours per week) allocated to each organization. While day-to-day supervision and scheduling will be coordinated centrally to support integrated care, each employer will manage its own onboarding, HR, and compliance processes in accordance with applicable laws and organizational policies. DISCLOSURES: The specific statements shown in each section of this job description are not intended to be all-inclusive. They represent typical elements and criteria considered necessary to perform the job successfully. The jobs responsibilities/tasks may be modified and/or expanded over time. Company will inform the personnel member when changes in the respective job description are made. POSITION TITLE: Operations SupervisorDIVISION: Operations ACCOUNTABLE TO: Operations Manager 5 (Chief Operations Officer, in absence of Operations Manager 5) CLASSIFICATION: This is a full-time, W-2 employee position totaling 40 hours per week, with hours allocated across three affiliated companies as follows: HOLBROCK ESTATES AT 809 N ROSE STREET, LLC:Part-time, W-2 employee 3.75 hours per week (9.375% of total weekly hours)HOLBROCK ESTATES AT 3021 GARRISON BOULEVARD, LLC: Part-time, W-2 employee 3.75 hours per week (9.375% of total weekly hours)HOLBROCK ESTATES AT 1620 DRUID HILL AVENUE, LLC: Part-time, W-2 employee 3.75 hours per week (9.375% of total weekly hours)HOLBROCK ESTATES AT 1638 RUXTON AVENUE, LLC: Part-time, W-2 employee 3.75 hours per week (9.375% of total weekly hours) LIGHTHOUSE BEHAVIORAL HEALTH CENTER AT 2140 DRUID HILL AVENUE LLC:Part-time, W-2 employee 5 hours per week (12.5% of total weekly hours)LIGHTHOUSE BEHAVIORAL HEALTH CENTER AT 1114 E 20TH STREET LLC: Part-time, W-2 employee 5 hours per week (12.5% of total weekly hours)LIGHTHOUSE BEHAVIORAL HEALTH CENTER AT 1116 E 20TH STREET LLC: Part-time, W-2 employee 5 hours per week (12.5% of total weekly hours)LIGHTHOUSE BEHAVIORAL HEALTH CENTER AT 1723 GWYNNS FALLS PARKWAY LLC: Part-time, W-2 employee 5 hours per week (12.5% of total weekly hours) UNITY SHARED LIVING LLC:Part-time, W-2 employee .833 hours per week (2.083% of total weekly hours)ROSE HILL SHARED HOUSING LLC: Part-time, W-2 employee .833 hours per week (2.083% of total weekly hours)BEACON CO-LIVING LLC: Part-time, W-2 employee .833 hours per week (2.083% of total weekly hours)HARBORVIEW COMMONS LLC: Part-time, W-2 employee .833 hours per week (2.083% of total weekly hours)CEDAR GROVE LIVING COLLECTIVE LLC: Part-time, W-2 employee .833 hours per week (2.083% of total weekly hours)OAKSHADE COMMUNITY LIVING LLC: Part-time, W-2 employee .833 hours per week (2.083% of total weekly hours) While each assignment is classified as part-time under its respective entity, the combined schedule constitutes a full-time position across the organization network. WORK SCHEDULE: Monday - Friday from 4:00 PM to 1:00 AM. With the exception of the weekly meetings, most hours should not overlap those of the Operations Manager 5. (on-call availability required for after-hours emergencies and manager coverage)Facility operations, staff support, regulatory compliance, and direct oversight of residential services in the absence of the Facility DirectorCOMPENSATION: Compensation for this position ranges from $15.00 to $25.00 per hour, and is commensurate with experience, expertise, verified credentials, and available company budget. In addition to hourly wages, eligible employees may receive a comprehensive benefits package that includes: Paid Time Off (PTO) Family and Medical Leave Health, Medical, and Dental Insurance Reimbursement or health insurance coverage, as available Supplemental Health and Disability Insurance Options Retirement Savings Plan Professional Development Support and Continuing Education OpportunitiesANTICIPATED TRAVEL: Regular travel between program sites within Maryland, Washington, D.C. and Virginia. 50% of the time. No additional compensation for travel. PHYSICAL DEMANDS: Regularly walk, stand or stoop; occasionally lift, carry, push, pull or otherwise move objects weighing up to 25 pounds; and regularly drive a motor vehicle. WORKING CONDITIONS:Community-based and facility-based work environmentsHigh interaction with residents, staff, external providers, and emergency personnelMust be available to respond to emergencies, including after-hours coverage when delegated GENERAL DUTIES AND RESPONSIBILITIES:Conduct a shift change meeting daily with the oncoming Special Police OfficerConduct a shift change meeting daily with the off going Operations SupervisorEnsure all staff for the 24/7 coverage sites are on duty as scheduled at the beginning of your shift and take necessary action if notParticipate in finance meeting once weeklyParticipate in registered nurse collaboration meeting once weeklyParticipate in meeting with Chief Operations Officer once weekly to report on facility readiness, facility compliance, assistance needed to perform your dutiesParticipate in daily operation meetings collaborate with maintenance team during these time FOCUS #1: CLASSIFICATION: Part-time, W-2 employee 15 hours per week (37.5% of total weekly hours) HOLBROCK ESTATES AT 809 N ROSE STREET, LLC:Part-time, W-2 employee 3.75 hours per week (9.375% of total weekly hours) HOLBROCK ESTATES AT 3021 GARRISON BOULEVARD, LLC: Part-time, W-2 employee 3.75 hours per week (9.375% of total weekly hours) HOLBROCK ESTATES AT 1620 DRUID HILL AVENUE, LLC: Part-time, W-2 employee 3.75 hours per week (9.375% of total weekly hours) HOLBROCK ESTATES AT 1638 RUXTON AVENUE, LLC: Part-time, W-2 employee 3.75 hours per week (9.375% of total weekly hours) ALTERNATE TITLE(S): Assistant Operations Manager, Housing Program Operations Coordinator, Alternate Assisted Living Manager COMPANY: UNITY SHARED LIVING LLC ROSE HILL SHARED HOUSING LLC BEACON CO-LIVING LLC HARBORVIEW COMMONS LLC CEDAR GROVE LIVING COLLECTIVE LLC OAKSHADE COMMUNITY LIVING LLC COMPANY WEBSITE: COMPANY PHONE NUMBER:HUMAN RESOURCES PHONE NUMBER: (443) 539-8508 ext 10HUMAN RESOURCES DEPARTMENT EMAIL ADDRESS: ABOUT HOLBROCK ESTATES SUPPORTIVE HOUSING PROGRAMS: HolBrock Estates is a Baltimore-based management and consultation firm dedicated to empowering economically disadvantaged, disabled, and high-risk individuals through the development and oversight of impactful housing and support programs. While HolBrock Estates does not directly own the programs it supports, it plays a pivotal role in designing, managing, and consulting for a wide range of services including homeless shelters, assisted living facilities, and supportive housing programs. With nearly a decade of experience and over 5,000 individuals impacted, HolBrock Estates applies a holistic, person-centered approach that connects underserved populations with essential servicesranging from stable housing and life skills training to job placement, entitlement advocacy, and nutritious meals. The firm specializes in helping providers serve individuals with complex needs who are often excluded from traditional systems of care. At HolBrock Estates, we envision a society where all individualsregardless of disability or socio-economic statushave the opportunity to achieve stability, dignity, and independence. DEPARTMENT: Supportive Housing Programs ACCOUNTABLE FOR: Ensuring the safe, compliant, and effective day-to-day operations of all HolBrock Estates residential programs and acting as the designated lead in the absence of the Assisted Living Manager or Operations Manager 5 SUMMARY OF POSITION RESPONSIBILITIES: The Alternate Assisted Living Manager supports daily operations across both the HolBrock Estates Assisted Living Program and the Supportive Housing Program. This individual is responsible for staff oversight, resident services, compliance monitoring, and facility management in collaboration with program leadership. In the absence of the primary Assisted Living Manager or Operations Manager 5, this role assumes full leadership responsibility for facility operations, shift coverage, resident safety, and interdepartmental coordination. The Alternate Assisted Living Manager plays a key role in promoting housing stability, ensuring regulatory compliance, and supporting the health and wellness of all residents. The Alternate Assisted Living Manager must be on-site or available on-call and carry out all required duties under COMAR and Maryland Health-General Article Title 19, including staffing, service coordination, and resident safety protocols. SCHEDULED DUTIES AND RESPONSIBILITIES:Conduct weekly walk through of each facility ensuring each assisted living facility, assigned staff records and client records meets the standard; coordinate with maintenance, the delegating nurse, the property manager, human resources division, the special police unit and other vetted service providers to bring the facilities to standardBe on-site or available on-call to respond to resident, staff, or facility needsIn the absence of the Assisted Living Manager, assume full management responsibility for the assisted living programOversee and support the recruitment, hiring, training, and supervision of all assisted living staffEnsure that all employees have completed a criminal history records check or background check per Maryland lawDevelop and help implement a staffing plan that includes onboarding, annual training, and dementia care competenciesMaintain compliance with all applicable policies, programs, and service delivery standards as required by COMAREnforce hand hygiene policies, requiring staff to wash or sanitize before and after each resident contactEnsure each resident receives access to medical, nursing, and psychosocial services as outlined in their individualized service planCoordinate care components including transportation, medication delivery, meal service, and outside providersMonitor the implementation of each resident service plan and ensure it is appropriately documented and updatedSupport infection control practices, emergency preparedness, and clinical oversight proceduresMaintain all documentation and records in full compliance with applicable laws and internal policyImplement nursing orders from the delegating nurse or document justification if an order is not carried outNotify OHCQ if a contract with a delegating nurse is terminated, including reasoningNotify residents and authorized representatives in writing of any:Significant changes in resident conditionAdverse events or incidents that may affect health or servicesUnexpected outcomes or unanticipated consequencesCorrective actions taken by the facility UNSCHEDULED DUTIES AND RESPONSIBILITIES:Act as primary facility manager during absences of the Assisted Living Manager or Operations Manager 5Respond to after-hours emergencies involving staffing, resident health concerns, or facility issuesSupport interdisciplinary coordination with case managers, nurses, providers, and housing specialistsParticipate in inspections, audits, or licensing reviews with regulatory agenciesRepresent the organization in family meetings, incident debriefings, and partner agency visitsContribute to performance improvement planning, policy updates, and documentation system enhancementsFacilitate staff scheduling, payroll corrections, and disciplinary reporting when delegatedMaintain resident confidentiality and promote trauma-informed, person-centered careCarry out other duties as assigned by executive leadership or program directorsRespond to behavioral escalations, safety concerns, or emergency repairsCoordinate with staffing agencies and HR to ensure 24/7 shift coverageEnsure weekly compliance with facility checklist standards, including health, safety, documentation, and cleanlinessParticipate in surveys, licensing inspections, and audit readiness activitiesServe as a liaison to families, service providers, community agencies, and state regulatorsAssist with onboarding of new residents and transitions in or out of the programRepresent the program in absence of the manager at meetings, reviews, or partner engagementsAssist with drafting and updating procedures, forms, and process improvements COMPETENCIES AND SKILLS:Leadership and staff supervision in residential care settingsWorking knowledge of Maryland COMAR and OHCQ requirementsExcellent organizational, verbal, and written communication skillsCompetence in crisis response, scheduling systems, and compliance documentationStrong interpersonal and conflict-resolution skillsComfort with using Microsoft Office, Google Workspace, and housing/healthcare softwareStrong interpersonal, supervisory, and communication skillsAbility to maintain composure in crisis or high-pressure situationsDetail-oriented approach to compliance, documentation, and trainingTrauma-informed and person-centered care philosophy LEVEL OF EDUCATION / TRAINING / QUALIFICATIONS:High school diploma or GED required; Associates or Bachelors degree preferredMust meet Marylands minimum qualifications to serve as an Assisted Living Manager including the 80 hour ALM certificationMinimum 35 years of experience in residential care, assisted living, or nursing home leadershipSupervisory experience (2+ years) strongly preferredMust pass criminal background check with CJIS and reference screeningValid drivers license and reliable transportation requiredMust maintain active CPR/First Aid certificationMust be a certified medication technician FOCUS #2:HOLBROCK ESTATES AT 809 N ROS

Job Description:\n\nSalary: $25 - $45 per hour DISCLOSURE - MULTI-EMPLOYER ROLE: This W-2 hourly Operations Manager position includes responsibilities that span across the following three organizations, all under shared leadership: FOCUS #1 Community Wellness Outpatient Mental Health Center FOCUS #2 Lighthouse Behavioral Health Center FOCUS #3 Freedom Healthcare You will maintain separate W-2 employment relationships with each organization and will receive individual payroll compensation from each entity based on the time worked and services provided for their respective programs. This means you will be an official employee of all three companies, with hours, responsibilities, and compliance obligations tracked separately for each. This role is structured as a 40-hour per week position, with a portion of the the total weekly hours allocated to each organization. While day-to-day supervision and scheduling will be coordinated centrally to support integrated care, each employer will manage its own onboarding, HR, and compliance processes in accordance with applicable laws and organizational policies.DISCLAIMERS: The specific statements shown in each section of this job description are not intended to be all-inclusive. They represent typical elements and criteria necessary to perform the job successfully. Job responsibilities may be modified or expanded over time, and the company will inform the employee of any such changes. DIVISION: Operations ACCOUNTABLE TO: Chief Operations Officer (CEO in the absence of Chief Operations Officer) CLASSIFICATION: This is a full-time, W-2 employee position totaling 40 hours per week, worked over three scheduled days, with hours allocated across three affiliated companies as follows:Freedom Health Care Freestanding General Primary Care Clinic (FHFSGC):Part-time, W-2 employee approximately 4 hours per week (10% of total weekly hours)Community Wellness Outpatient Mental Health Center (CWOMHC):Part-time, W-2 employee approximately 18 hours per week (45% of total weekly hours)Lighthouse Behavioral Health Center (LHBHC):Part-time, W-2 employee approximately 18 hours per week (45% of total weekly hours) WORK SCHEDULE:(Monday Friday, 8:00 AM 5:00 PM):8:00 AM 8:10 AM Team check-in and daily planning8:10 AM 8:40 AM Participate in Operations Division leadership meeting8:40 AM 11:40 AM Conduct six (6) 30-minute clinical supervision sessions (or use time for candidate interviews or operations support)11:40 AM 12:20 PM Lunch12:20 PM 1:20 PM Weekly standing meetings with COO, HR, or finance (based on day)1:20 PM 2:50 PM Conduct six (6) 15-minute client observations for supervisee quality monitoring2:50 PM 4:50 PM Conduct four (4) 30-minute client-facing sessions (H0001/90791 or follow-up) with real-time ICANotes documentation4:50 PM 5:00 PM Team wrap-up and end-of-day troubleshooting COMPENSATION RANGE:Compensation for this position ranges from $28.00 to $45.00 per hour, and is commensurate with experience, expertise, verified credentials, and available company budget. In addition to hourly wages, eligible employees may receive a comprehensive benefits package that includes: Paid Time Off (PTO) Family and Medical Leave Health, Medical, and Dental Insurance Reimbursement or health insurance coverage, as available Supplemental Health and Disability Insurance Options Retirement Savings Plan Professional Development Support and Continuing Education OpportunitiesANTICIPATED TRAVEL: 10% of the time. There is no additional compensation for travel. PHYSICAL DEMANDS:Walking and standing during rounds, site visits, and staff monitoringProlonged desk work for documentation review and EHR navigationOccasional lifting of materials or supplies (up to 25 lbs) WORKING CONDITIONS:Behavioral health clinic and residential group home environmentsFast-paced and compliance-driven work settingMust be available for scheduled on-call coverage and weekend responsiveness COMPETENCIES AND SKILLS:Experience overseeing both residential and outpatient servicesFamiliarity with ICANotes or similar EHR platformsTraining in trauma-informed care, motivational interviewing, and harm reductionMinimum 5 years of experience in clinical and operational leadership in behavioral health settingsFamiliarity with COMAR 10.47 regulations, Medicaid billing, and accreditation standards (CARF, OHCQ, CSA)Strong leadership, communication, and documentation review skillsBoard-approved Clinical Supervisor credentialExperience with Medicaid documentation and behavioral health billingFamiliarity with CARF or Joint Commission accreditation standardsExperience supervising clinical interns and pre-licensed professionals LEVEL OF EDUCATION / TRAINING / QUALIFICATIONS:Masters degree in counseling, social work, psychology, or related behavioral health disciplineCurrent Maryland licensure as LCPC, LCSW-C, LCADC, LGADC, or equivalentBoard-approved clinical supervisor status under MD Board of Professional Counselors and Therapists FOCUS #1: ACCOUNTABLE FOR: Administrative oversight and clinical supervision of the outpatient mental health center (OMHC), ensuring compliance with COMAR, maintaining documentation standards, overseeing multidisciplinary staff, and directing service delivery CLASSIFICATION: Part-time, W-2 employee approximately 18 hours per week (45% of total weekly hours) ALTERNATE TITLE(S): OMHC Administrator, Clinical Program Director, Clinical Supervisor COMPANY: Community Wellness Outpatient Mental Health Center Community Wellness Outpatient Mental Health Center (CWOMHC) is a person-centered behavioral health organization committed to improving the mental and emotional well-being of individuals and families across our community. We offer a full continuum of outpatient servicesincluding therapy, psychiatric evaluation, medication management, and care coordinationdesigned to meet the diverse needs of our clients in a compassionate and culturally responsive environment. CWOMHC supports holistic recovery by integrating somatic, behavioral, and rehabilitative care. Our interdisciplinary team is dedicated to fostering resilience, dignity, and empowerment through trauma-informed, evidence-based practices. We serve children, adolescents, and adults with a wide range of behavioral health conditions, always with a focus on accessibility, community connection, and client choice. COMPANY WEBSITE: COMPANY PHONE NUMBER: (667) 309-9920 HUMAN RESOURCES DEPARTMENT PHONE NUMBER: (667) 309-9920 EXT 10 HUMAN RESOURCES DEPARTMENT EMAIL ADDRESS: FOR: All OMHC staff SUMMARY OF POSITION RESPONSIBILITIES: The Program Director & Clinical Supervisor for CWOMHC provides executive oversight of clinical operations, administrative systems, staff supervision, and regulatory compliance for the organizations outpatient mental health clinic (OMHC). This dual-role position is responsible for ensuring the continuity of clinical services, monitoring staff performance, managing program quality and efficiency, and fulfilling the duties as required under COMAR 10.21.20.10 and COMAR 10.21.17. The role ensures that clients receive clinically appropriate, timely, and coordinated mental health services while maintaining compliance with Maryland state regulations, audit standards, and ethical practices. COMAR REGULATORY RESPONSIBILITIES Per COMAR 10.21.20.10 Program Director RequirementsBe a licensed mental health professional, or hold a masters degree in:Mental healthHealth servicesBusiness administrationBe employed at least 20 hours per week at the OMHCResponsible for:Ensuring administrative requirements of COMAR 10.21.17 are metFulfilling all OMHC programmatic requirementsProviding continuity of service when clinical staff are unavailableImplementing a system of clinical supervision for all treatment staffDemonstrating knowledge of all regulatory requirements for the operation of the OMHC Clinical Supervisor ResponsibilitiesProvide clinical oversight and supervision to licensed and unlicensed clinical staffReview and co-sign treatment plans, progress notes, assessments, and documentation as requiredProvide regular supervision sessions in accordance with board and payer guidelinesApprove clinical content for audits and Medicaid billingSupport clinician performance development, compliance, and quality assurance SCHEDULED DUTIES AND RESPONSIBILITIES: Administrative OversightManage day-to-day operations of the outpatient mental health centerSupervise front desk, intake, scheduling, and patient access functionsEnsure compliance with appointment timeliness, client assignment, and documentation trackingFacilitate weekly staff meetings and department-specific huddles Clinical SupervisionProvide weekly/biweekly clinical supervision to LMSWs, LGPCs, and internsGuide staff in assessment, diagnostic formulation, treatment planning, and crisis interventionMonitor service documentation for 90791, 99214, 90837, 90832, and H0032 codesEnsure that all documentation meets Medicaid and COMAR audit readiness standardsTrain and mentor clinicians in real-time documentation and integrated service delivery Quality Assurance & ComplianceEnsure all regulatory requirements are met for documentation, licensure, supervision, and patient safetyMonitor and audit treatment plans, EHR entries, and clinical workflowsCollaborate with billing, compliance, and HR to maintain records for state inspectionsPrepare for CARF, OHCQ, and Medicaid audits and lead corrective action plans Interdisciplinary CollaborationCoordinate closely with psychiatric, nursing, care coordination, and peer support teamsParticipate in treatment team meetings and clinical case reviewsAssist with integration of behavioral health and primary care efforts with partnering organizations UNSCHEDULED DUTIES AND RESPONSIBILITIES:Troubleshoot staff or client-related issues as they ariseSupport recruitment and onboarding of new staff and clinical internsAttend community stakeholder or provider network meetings as a representative of CWOMHCProvide leadership during internal or external crises impacting clinical care FOCUS #2: ACCOUNTABLE FOR: The overall clinical and administrative management of Lighthouse Behavioral Health Centers licensed and residential behavioral health programs, including regulatory compliance, staff supervision, clinical quality, client outcomes, and fiscal accountability CLASSIFICATION: Part-time, W-2 employee approximately 18 hours per week (45% of total weekly hours)ALTERNATE TITLE(S): Clinical Director, Program Administrator, Clinical Supervisor COMPANY: Lighthouse Behavioral Health Mental Health Center Lighthouse Behavioral Health Center is a community-based mental health organization dedicated to empowering individuals and families through accessible, compassionate, and evidence-based behavioral health services. We specialize in providing person-centered care for children, adolescents, and adults facing emotional, behavioral, and substance use challenges. Our programs include outpatient therapy, psychiatric care, intensive in-home services, case management, and substance use treatment, including Medication Assisted Treatment (MAT). At Lighthouse, we believe in the power of integrated care, clinical excellence, and cultural humility to support long-term wellness and recovery. Guided by our mission to serve with empathy and integrity, we are proud to walk alongside our clients on their path to healing and stability. COMPANY WEBSITE: COMPANY PHONE NUMBER: (667) 400-6206 HUMAN RESOURCES DEPARTMENT PHONE NUMBER: (667) 400-6206 EXT 10 HUMAN RESOURCES DEPARTMENT EMAIL ADDRESS: FOR: All SUD staff SUMMARY OF POSITION RESPONSIBILITIES: The Operations Manager for Lighthouse Behavioral Health Center fulfills the regulatory roles of Clinical Director, Program Administrator, and Clinical Supervisor across residential and outpatient substance use disorder treatment services. This position is responsible for supervising clinical and administrative teams, ensuring compliance with COMAR Title 10.47 (Substance Use Treatment Services), overseeing daily operations, and ensuring that client services are delivered effectively, ethically, and in alignment with State regulations and accreditation standards. This leadership position provides direction for MAT, SUD, and SUD residential treatment programs all managed under Lighthouse Behavioral Health Center, LLC. REGULATORY ROLES & RESPONSIBILITIES: Clinical Supervisor per COMAR 10.47.01.06 & 10.47.02.06Serve as the designated Clinical Supervisor for all licensed treatment programsMust hold:A masters degree in counseling or related field, andLicensure or certification as an alcohol and drug counselor (e.g., LCADC, LGADC, LCPC), orBoard-approved supervision credentialsOversee delivery of clinical services, including documentation and direct care supervisionProvide clinical supervision to multidisciplinary staff including licensed counselors, interns, and support staffMay carry a small caseload at the discretion of the COO Program Administrator per COMAR 10.47.01.04Ensure all services are delivered in compliance with COMAR and funding requirementsOversee staffing plans, shift coverage, and 24/7 residential operationsEnsure staff are trained in CPR, crisis intervention, and behavioral support strategiesServe as the point of contact for licensing entities, MCOs, and accrediting bodiesMaintain documentation readiness for OHCQ, CSA, CARF, and internal audits Clinical DirectorProvide oversight and leadership for all clinical programming and therapeutic interventionsApprove treatment plans, assessments, and discharge planning activitiesMonitor utilization review and case assignmentsEnsure trauma-informed, culturally responsive care deliveryGuide implementation of evidence-based and recovery-oriented practices SCHEDULED DUTIES AND RESPONSIBILITIES: Clinical OversightSupervise daily clinical activities, including therapy sessions, group programming, and treatment planningReview and co-sign documentation as required for unlicensed or provisionally licensed staffLead clinical case reviews and staff development huddlesEnsure service codes such as H0024, H0038, W7330, W7350, 99214, and H0001 are used appropriately and documented accurately Administrative OperationsOversee facility readiness, compliance with safety protocols, and emergency preparednessCoordinate staffing schedules to ensure round-the-clock supervision at residential sitesManage residential census and ensure timely service initiation for new admissionsLead weekly operations and quality assurance meetings Staff Supervision & Performance ManagementConduct staff evaluations, manage corrective action plans, and oversee onboardingTrain and supervise Psychiatric Mental Health Nurse Practitioners, Addictions Counselors, Co-Occurring Disorder Counselors, Registered Peer Supervisors, Social Work SupervisorsMaintain clinical supervision logs and sup