We are seeking a talented and creative Social Media Team member! We are looking to showcase our cookies and sweet treats across multiple platform Instagram, TikTok ect.. Responsibilities: - Capture and post new and creative content - Manage and maintain social media accounts - Monitor social media trends, tools, and applications to stay up-to-date with the latest - Monitor and analyze social media metrics to measure the success of campaigns - Stay informed about industry trends, best practices, and emerging technologies - Skills: - Excellent relationship management skills - Familiarity with advertising campaigns on social media platforms - Proficient in Adobe Creative Suite (Photoshop, Illustrator) - Ability to create compelling content for various social media platforms - Attention to detail and strong proofreading skills - Experience in managing multiple social media accounts simultaneously The is a remote position but you will be required to come to the shop to film content
A Customer Service Representative (CSR) is responsible for interacting with customers to address their needs, answer questions, resolve issues, and provide product or service support. The role is pivotal in maintaining a positive relationship between the company and its customers, ensuring customer satisfaction and loyalty. Below is a detailed description of the responsibilities, skills, and qualifications for a typical Customer Service Rep The Customer Service Representative will serve as the primary point of contact for customers, handling inquiries, resolving complaints, processing orders, and providing product or service information. The role involves clear communication, problem-solving, and maintaining a high standard of customer care to enhance customer satisfaction. Key Responsibilities: - Respond to customer inquiries via phone, email, live chat, or social media channels in a timely and professional manner. - Provide accurate information about products, services, and policies to customers. - Address and resolve customer complaints effectively and empathetically, aiming for a first-call resolution. - Assist customers with order placements, tracking, modifications, returns, and refunds. - Maintain detailed records of customer interactions, transactions, comments, and complaints. - Collaborate with other teams (e.g., sales, technical support, and management) to address complex customer needs. - Identify opportunities to improve service processes and contribute to customer experience enhancements. - Meet or exceed key performance indicators (KPIs) such as response time, customer satisfaction scores, and issue resolution rate. - Stay informed about product updates, company policies, and industry trends to provide accurate and helpful assistance. Skills and Qualifications: - Communication Skills: Excellent verbal and written communication abilities to convey information clearly and interact effectively with customers. - Problem-Solving: Ability to identify issues, think critically, and provide solutions in a timely manner. - Empathy and Patience: Strong interpersonal skills to handle customer concerns with understanding and composure. - Attention to Detail: Accurately document interactions and handle customer accounts with a high degree of accuracy. - Multitasking: Capability to manage multiple customer requests simultaneously while maintaining quality service. - Technical Proficiency: Comfort with using customer service software, databases, and Microsoft Office or other related tools. - Time Management: Efficiently manage time to meet deadlines and performance metrics. - Adaptability: Ability to adjust to changes in customer needs, company policies, or technology. Education and Experience: - High school diploma or equivalent; associate or bachelor’s degree preferred. - Prior experience in customer service, sales, or related roles is advantageous but not always required. - Knowledge of CRM (Customer Relationship Management) software is a plus. - Work Environment: Customer Service Representatives may work in various settings, such as call centers, retail environments, or from home as remote agents. The role often involves sitting for extended periods, using a computer, and having direct communication with customers through various channels. Career Path: With experience, a Customer Service Representative may advance to roles such as Customer Service Manager, Team Lead, Account Manager, or even positions in sales or marketing. Compensation and Benefits: Compensation can vary based on experience, location, and company, but typically includes a competitive salary, benefits such as health insurance, paid time off, and potential performance bonuses
Free Agency is a clothing store in downtown NYC that carries a mix of emerging designers & designer vintage. I am looking for someone to be a sales lead, a friendly face that is comfortable talking to customers, and assist in making content. Qualifications: - Comfortable handling various operational tasks in a retail setting - Great customer service skills - Comfortable operating and being on camera - Ability to manage emails and communicate professionally - Knowledgable and passionate about clothing Not absolutely necessary, but would help to have... - Basic knowledge of accounting principles - Basic graphic design knowledge - Have experience taking & editing - Have experience selling clothing online - Have experience making content
Our thriving Eye Care practice is seeking an experienced Customer Service Representative to work in our Flushing, Queens office. We are looking for someone who has a great personality who believes that patients should be treated as people rather than numbers on a file. The ideal candidate must understand the value of compassionate service, possess excellent communication and multitasking skills, a positive attitude, and a strong work ethic. If you meet these requirements, we would love to meet you! RESPONSIBILITIES AND DUTIES Maintaining a positive, empathetic, and professional attitude Responding promptly to customer inquiries Communicating with customers through various channels Acknowledging and resolving patients' complaints Knowledge of medical and vision insurances and the ability to explain them to patients Keeping records of patients' interactions, transactions, comments, and complaints Communicating and coordinating with doctors and colleagues as necessary Ensure customer satisfaction and provide professional customer support Performs other duties as assigned, requested, or deemed necessary by management Maintaining patient confidentiality as per the Health Insurance Portability and Accountability Act of 1996 (HIPAA) Ability to multitask Familiarity with Officemate a PLUS Bilingual in Korean a PLUS REQUIREMENTS High school diploma, general education degree, or equivalent Ability to stay calm when patients are stressed or upset Comfortable using computers and tablets Experience working with customer support Job Type: Full-time Pay: $17.00 - $20.00 per hour Benefits: Employee assistance program Employee discount Health insurance Health savings account Paid time off Vision insurance Schedule: 8 hour shift Day shift Weekends as needed Experience: Customer service: 2 years (Required) Language: Korean (Required) Work Location: In person
Please add your # or email in the beginning of your chat message if you wish to apply... NHLA is a forward-thinking organization dedicated to supporting small landlords and homeowners who need assistance with their properties. We are currently seeking a committed long-term Executive Assistant to support our leadership team, including the President, CEO, and Owner. This role offers a unique opportunity to contribute to the company's daily operations and future growth while demonstrating a strong work ethic, ambition, and initiative. The ideal candidate will possess organizational skills, some accounting knowledge, and proficiency in Microsoft Office and Adobe Suite. Bilingualism, preferably in Spanish, is required to communicate effectively with our diverse clientele. In this role, you will be responsible for high-level administrative support, managing calendars, coordinating travel, and preparing reports and presentations. You will also assist with basic accounting tasks, maintain organized files, and collaborate with team members to improve overall efficiency. We value excellent communication, professionalism, and commitment, and are looking for someone with a proactive attitude toward problem-solving. If you are motivated and eager to grow with our company, we encourage you to apply. Join us in fostering a supportive, collaborative team environment! In conclusion, I am committed to not only promoting your strengths and achievements but also fostering an environment where you can continue to thrive and develop. By providing ongoing support, mentorship, and opportunities for professional growth, I aim to ensure that you reach your full potential and contribute even more significantly to our collective success.
Job Title: Full Time Stylist Reports To: Store Manager and Assistant Store Manager As a Ramy Brook Key Holder/ Sales Associate you are responsible for delivering an outstanding customer experience, building our brand one customer at a time, and driving our business through sales. With the Key Holder addition, you will also be responsible for opening/ closing the store. You should embody a strong commitment to the overall customer experience, fashion and style sensibility, and exceptional skills in selling. Principal Accountabilities: · Drive for results · Team Player · Cultivate the customer experience · Represent the brand · Operationally Savvy Responsibilities: · Achieve sales plans on monthly and quarterly basis · Ensure a high level of customer service through stellar selling skills · Assess customer needs and provide information on product features · Grow personal client book by building and developing trustworthy and genuine relationships with customers · Consistently having a positive attitude and modeling behavior that is reflective of the brands values · Demonstrate a high level of both maturity and integrity · Contribute to an atmosphere that is positive, fun, productive, professional, and team oriented · Complete daily opening and closing procedures · Keeping compliant with all company operations and procedures · Accurately process all POS transactions and capture customers information Required Skills: · Retail sales experience · Must have open availability for a flexible work schedule to meet the needs of the business · Strong communication and interpersonal skills · Results oriented and sales driven · Proven track record in achieving sales quotas · Friendly and energetic personality with a focus on fashion styling
We are seeking an organized and detail-oriented Accounts Payable Clerk to join our team. The ideal candidate will be responsible for processing invoices, managing expense reports, and assisting with month-end closing activities. Responsibilities - Process a high volume of invoices accurately and efficiently - Reconcile vendor statements and resolve discrepancies - Assist with month-end closing activities - Prepare and process electronic transfers and payments - Maintain accurate records of accounts payable transactions - Communicate with vendors regarding payment status - Assist with audits by providing necessary documentation Qualifications - Proficiency in accounting software such as Sage, Mass500 - Strong understanding of journal entries and accounts payable processes - Knowledge of accounts receivable principles - Excellent organizational skills and meticulous attention to detail. - Strong verbal and written communication skills for effective interaction with vendors and team members. - Ability to identify and resolve issues. - High school diploma or equivalent required; an associate’s degree or higher in accounting or finance is a plus.
NOTE: This position requires fluency in American Sign Language (ASL). Deaf and hard-of-hearing candidates are highly encouraged to apply. About Us ICS stands as a beacon of inclusivity, accommodating the accessibility needs of the Deaf, Blind, and Non-English Speaking communities both domestically and globally. Central to our ethos is bridging linguistic and cultural barriers with bespoke, ethical, and cost-effective accessibility solutions, fostering genuine inclusion in the communities we serve. Location & Schedule - Must be located within 1-hour commute of our primary office (ZIP: 10027) - Minimum 20 hours per week (flexible schedule) - Opportunity for additional hours based on performance and service volume Primary Responsibilities: ❖ Studio Management ➢ Set up and maintain professional studio equipment including lighting, background, and camera systems ➢ Coordinate talent scheduling and studio access ➢ Manage studio productions to ensure timely deliverables and adherence to timelines ➢ Provide professional guidance and feedback to studio talent ➢ Collaborate with the Accessible Media Services (AMS) Coordinator on project requirements ➢ Submit recorded productions to the AMS Coordinator ➢ Assist with post-production editing (preferred) ❖ Marketing Assistant ➢ Write professional content for blogs, website, and email campaigns ➢ Create and edit videos ➢ Provide captioning for both English and ASL content ➢ Draft detailed image and video descriptions for accessibility ➢ Design graphics and marketing materials Equal Opportunity We are an equal opportunity employer committed to building an inclusive workplace environment. Priority consideration will be given to Deaf and hard-of-hearing applicants. Required Qualifications - Associates Degree or higher in a related field of study - Minimum 1 year experience in studio management - Fluency in American Sign Language (ASL) and written English - Proficiency in Adobe, Canva, and Blackmagic Design (or similar media editing software) - Strong organizational and time management skills - Detail oriented and feedback driven - Excellent communication abilities in both ASL and written English Preferred Skills - Experience with Canva - Familiarity with Google Workspace - Comfort with on-camera appearances for social media content - Video editing experience - Captioning experience Physical Requirements - Ability to access studio located on 3rd floor via stairs (no elevator access) - Capability to set up and manage studio equipment (20 lbs. maximum) Compensation & Benefits - Starting pay: Commensurate with experience - Benefits package includes: Health Reimbursement Account (HRA) - o 401(k) - o Paid Time Off (PTO) - o Commuter Benefits - Flexible working hours - Casual work attire - Growth opportunities - Relaxed atmosphere - 100% New majority team How to Apply Interested applicants should submit their resume and any samples of their marketing and/or studio production work. We look forward to hearing from you!
We are seeking a highly skilled and detail-oriented Controller with strong Ajera experience to oversee our company's financial operations. The ideal candidate will be responsible for managing financial reporting, budgeting, forecasting, and ensuring compliance with accounting standards. This role requires an expert in Ajera accounting software, and the ability to leverage it to optimize financial operations and improve decision-making processes.