Job description The Manager of Dog Walking role includes organizational administrative tasks, people management and also some hands-on, dog interaction. This role is responsible for the organization and success of the dog walking departing at NY Tails. Every day is a little different so applicants for this role must be comfortable with a fast-pace, competing priorities, being able to focus despite interruptions and carefully managing their time. Schedule -- Weekdays approx. 9am - 4:30pm. **Flexibility is key as an occasional change of schedule may be required. For example, if you are training a new dog walker for the early AM shift, you will need to come in early on those days. ESSENTIAL DUTIES AND RESPONSIBILITIES - *other duties may be assigned. · Recruit qualified Dog Walking candidates. Determine hiring with business owner and Manager. After hire, perform orientation and training. Announce new Dog Walkers to their route and clients. · Address all client inquiries. Explain services, schedule meet-and-greet with walker. Maintain detailed notes for each dog so that health, behavior, housing information can be relayed to Walkers and company. Confirm paperwork is completed prior to performing any walking services. · Address client questions, concerns or incidents. Seek resolution suitable to all, discuss with AM/Owner if needed or if approval for refund/credit is requested. Also, communicate any concerns, health or behavior issues to owner about their dog. · Schedule walkers. Address last minute cancellations and walk requests. Find solutions for Walker absences, schedule changes or emergency delays. If needed, Walk Coordinator will need to provide walking services themselves. · Spot check walker performance regularly to ensure standard of care. Applied disciplinary action if needed and provides new or reminder training as appropriate. · Control client keys; ensure all are labeled, organized, current and kept secured. · Maintain walk records and client accounts. Ensure all payments are collected. · Enforce all NY TAILS policies, procedures and safety protocol. Perform inventory checks, order supplies as needed. · Provide reports and information on dog walking department as needed. Give insight into reports from a management, staffing and client demand perspective. · Process Walker commission / pay. Review payroll for accuracy prior to submitting. Discuss commission structure and pay with Walkers, answer payroll questions. · When not actively completing Walking Coordinator tasks, will be asked to assist other roles. Special projects may be assigned to assist with improving the business. · Must have ability to work professionally in a non-standard work environment. This includes being physically active throughout the work shift, enduring temperature changes (indoors/outdoors), being in contact with dog waste and dog hair, withstanding smells and noise associated with live animals. SUPERVISORY RESPONSIBILITY This role supervises the Dog Walkers. They work closely with the business Managers, Office Admin and also with dog daycare Front Desk Admin. QUALIFICATIONS/REQUIRED BACKGROUND: · High School Diploma or equivalence · Comfortable with dogs of all sizes, breeds and various temperaments. · At least 2 years experience as a Professional Dog Walker. Min 1 year experience managing people. · The ability speak, write and communicate in a professional manner · Computer literacy and familiarity with a variety of software programs is required. · Numerical accuracy, detail oriented, keen time management and ability to work with frequent interruptions · Comfortable working outside in all weather, year round. Physically capable of standing/walking/taking stairs throughout entirety of shift when needed. Able to physically handle and control up to 3 dogs safely. Job Type: Full-time Pay: From $22.00 per hour Schedule: 8 hour shift Day shift Weekends as needed Experience: People Management: 1 year (Required) Professional Dog Walker (for a company): 2 years (Required) Work Location: In person Job Type: Full-time Pay: $21.00 - $24.00 per hour Benefits: Referral program Compensation Package: Hourly pay Schedule: Day shift Monday to Friday Experience: working with dogs: 1 year (Required) Ability to Relocate: New York, NY 10022: Relocate before starting work (Required) Work Location: In person
16.00 to $18.00 plus tips, based on skills and qualifications. Job Title: Associate Department/Function: Operations Location: Field, Assigned to Specific Shop Reports to (Title): General or Assistant Manager Details: Part-Time, Nonexempt GENERAL DESCRIPTION A Potbelly Associates job is to make our customers really happy. Since they are the primary point of customer contact, it is up to them to provide our customers and excellent experience by providing fast, friendly and efficient service and by delivering a quality and consistent product every time, in a clean and inviting environment. FOCUS Essential Demonstrates and reinforces Potbellys Behaviors and Values Integrity, Food Loving, Teamwork, Accountability, Positive Energy, Coaching, Delivering Results through Execution, Building and Inspiring Teams, Creating Potbelly Fans - through all interactions. Ability to discuss Potbelly history with others. Prepare quality finished products (sandwiches, salads, soups, cookies, ice cream, etc.) efficiently per Potbelly recipe manual standards. Comply with health and safety standards for food, cleanliness and safety of shop. Maintain personal hygiene standards, including wearing clean Potbelly uniform. Comply with established food safety requirements and practices. Comply with shop security and safety standards. Be speedy and accurate in fulfilling orders. Handle raw and finished waste according to established procedures. Make customers really happy. Engage in friendly conversation with customers in line. Act with a sense of urgency toward all customers in the shop.| Other Key Functions Restock food line, chips and cooler. Work multiple stations (load, dress, shakes, cash, prep, front) as directed by Manager or Shift Leader Deliver catering orders as detailed in the Catering Driver and Delivery Agreement. Prepare meats and cheeses for different sandwiches. If 18 or older, uses the automatic slicer to prep food items. Clean tables, counters, floors, bathrooms, kitchen and utensils; take out trash. Operate cash register: handle, balance and follow all cash handling procedures. Effectively handle customer complaints/issues. Takes delivery/catering/pickup orders over the phone. Others duties as assigned. PHYSICAL FUNCTIONS Ability to stand/walk a minimum of 3 hours or as needed. Must be able to exert well-paced and frequent mobility for periods of up to 3 hours or as needed. Be able to lift up to 10 pounds frequently and up to 50 pounds occasionally. Will frequently reach, feel, bend, stoop, carry, finely manipulate and key in data. Able to work in both warm and cool environments, indoors (95%) and outdoors (5%). Must be able to tolerate higher levels of noise from music, customer and employee traffic. Must be able to tolerate potential allergens: peanut products, egg, dairy, gluten, soy, seafood and shellfish. EXPERIENCE, EDUCATION AND BEHAVIORS Must represent Potbelly Advantage and Our Values. Must be at least 16 years of age For Illinois employees, all employees are required to become food safety certified within 30 days of employment. Failure to do so will result in termination of employment. Must be friendly and customer service-oriented. Strong verbal communication skills. Must possess neat and clean hygiene. Ability to handle a knife confidently. Must be able to work in a fast-paced environment and have a sense of urgency. Ability to work as a team-player. Ability to comprehend and communicate in English via verbal and written communication, such that employee can perform his or her job responsibilities. Must demonstrate leadership behaviors and values that align with Potbelly. Brand: Potbelly Address: 46 W 56th Street New York, NY - 10019 Property Description: 5273 - 56th and 6th Property Number: 5273
- Prepares leases and related leasing addendums. Maintains lease records and files. Maintains property waiting list and other updates to various records and reports in accordance with policy and procedures, applicable affordable housing programs and HUD/Agency regulations. - Supports and ensures timely input, proper use and full utilization of on-site PC-based property management software for leasing data. - Ensures apartments are ready for occupancy by inspecting, placing move-in products and last minute touches when necessary. Distributes keys, move-in package, safety video and other appropriate paperwork at time of lease signing. - Maintains current knowledge of marketing and leasing techniques. Strives to attain affirmative marketing goals. Seeks out new residents through outreach, direct marketing, cold calling, distributing literature and contacting government, social, religious and community organizations in selected target areas. Maintains current knowledge of apartments, building amenities and local agencies or attractions of interest to residents. Maintains awareness of current rental rates and promotions of competitive properties. - Assists with resident retention. Provides on going customer service to residents after moving in. Process work order requests, package collection, assists with day to day operations of the property and resident satisfaction This position requires a High School Diploma/GED. - An additional that is preferred for the position include : Associate Degree in Customer Service/Hospitality. - 1-2 years of required experience in Leasing or Sales. - This position may require a valid driver's license depending on the needs of the property. - Required skills for this position include: fair housing laws, affordable housing programs, Microsoft Office, personal accountability, persuasiveness, and customer service. - A preferred skill for this position include : One-Site. - This position requires up to 10%
Promoting and selling: Sharing services and products to new customers, presenting new services and products to existing customers. Customer service: Maintaining customer accounts, answering customer questions, and providing ongoing support Lead generation: Identifying potential customers, generating leads, and following up with them No experience necessary, we will train Huge commissions and bonuses Retail sales experience a plus!
Position Summary ·Assisting Tax preparation gathering information from clients creating their folders, updating their profile. · Assist with the prioritization of the office activities and as requested. · Perform general word processing, accounting spreadsheet programs and data entry duties utilizing intermediate to advance level functions. · Maintain and monitor client files as assigned. Review expense/invoices for accuracy, investigate discrepancies and report results. · Proofread all work for accuracy and completeness. Perform other general word processing and data entry duties. Create and/or update spreadsheets. · Answering telephones and screen calls. Respond to inquiries displaying a comprehensive knowledge of office procedures. · Performing basic office duties: photocopy and fax materials, process forms, maintain office files and record pick up/deliver mail and materials, etc.