Technical Program Manager - Fintech & Accounting System
4 days ago
New York
Job Description StubHub is on a mission to redefine the live event experience on a global scale. Whether someone is looking to attend their first event or their hundredth, we're here to delight them all the way from the moment they start looking for a ticket until they step through the gate. The same goes for our sellers. From fans selling a single ticket to the promoters of a worldwide stadium tour, we want StubHub to be the safest, most convenient way to offer a ticket to the millions of fans who browse our platform around the world. We are seeking for a Technical Program Manager (TPM) to drive high-impact programs across our internal accounting, financial data, and compliance systems. This role sits at the intersection of Finance, Product, and Engineering, and plays a critical role in ensuring that core financial processes—such as month-end close, reconciliations, journal automation, policy enforcement, and SOX compliance—are accurately represented, automated, and scalable. You'll work closely with the Chief Accounting Officer (CAO), Engineering and Analytics leads, and partners in Finance, Strategy, and Risk to align roadmaps, unblock execution, and drive operational excellence. Location: Hybrid (3 days in office/2 days remote) – New York, NY About the FinTechTeam: StubHub's FinTech Team owns the financial source of truth that powers our accounting and reporting infrastructure. This system translates high-volume transactional data into accurate, auditable journal entries, enabling revenue recognition, reconciliation, financial reporting, and compliance (including SOX). As the business grows in complexity, the subledger plays a critical role in supporting new product features, unlocking new business models, and enabling scalable growth through a flexible, modular ledger system. We're now focused on transforming our subledger into a modern, automated platform that reduces manual work, eliminates error-prone handoffs, and moves us closer to a fully automated, "no-touch" month close. This role will partner closely with Accounting, Finance, and Engineering to define the next generation of our financial infrastructure - combining scalability, accuracy, and automation to keep pace with the demands of a global, rapidly evolving business. What You'll Do: • Program Management, • Lead complex, cross-functional programs that span financial reporting, accounting automation, and internal ledger infrastructure., • Own the full lifecycle: scoping, planning, stakeholder alignment, execution tracking, and success measurement., • Track dependencies across Finance, Product, and Engineering teams; proactively identify risks and course-correct., • Collaboration & Alignment, • Act as the connective tissue between Finance (CAO org), Engineering, and Data teams., • Facilitate quarterly roadmap alignment and ensure that high-priority finance outcomes are supported by system design., • Communicate decisions, timelines, risks, and blockers clearly and regularly across all levels., • Systems Thinking, • Understand and explain how changes in upstream systems (e.g., order management, payments, refunds) affect downstream accounting outcomes., • Work with engineers to design systems that are auditable, scalable, and SOX-compliant., • Translate business and policy requirements into detailed specs and execution plans., • Process & Quality, • Drive process standardization and build scalable frameworks for reconciliation, data validation, and exception handling., • Month-end close becomes progressively faster, more accurate, and less manual., • Accounting policies are reflected cleanly in system design and data flows., • Engineering and Analytics teams are confident in the clarity of scope and priorities., • Designing business-aligned sets of automated journal entries engine to reduce manual postings and ensure accounting correctness and completeness, • Coordinating a cross-functional SOX audit-readiness initiative, ensuring controls are documented and validated., • 5+ years of experience in technical program management or equivalent roles in FinTech, ERP systems, or internal tools., • Proven experience driving complex, cross-functional initiatives with multiple technical and non-technical stakeholders., • Familiarity with accounting processes, journal entries, and compliance controls (SOX/GAAP familiarity)., • Strong technical fluency — able to collaborate with engineers on systems architecture, APIs, data modeling, and service reliability., • Exceptional communication and stakeholder management skills., • Comfortable operating in high-ambiguity, high-accountability environments., • Prior exposure to finance transformations, audit processes, or policy automation., • Understanding of modern data pipelines, reconciliation tooling, and observability practices., • Thrive in messy, cross-functional environments with lots of ambiguity., • Translate long, winding stakeholder asks into clear program plans., • Think in systems and frameworks, not one-off solutions., • Are deeply collaborative but not afraid to push back., • Love making internal processes feel like products — reliable, scalable, and elegant. What We Offer: • Accelerated Growth Environment: Immerse yourself in an environment designed for swift skill and knowledge enhancement, where you have the autonomy to lead experiments and tests on a massive scale., • Top Tier Compensation Package: Enjoy a rewarding compensation package that includes enticing stock incentives, aligning with our commitment to recognizing and valuing your contributions., • Flexible Time Off: Embrace a healthy work-life balance with unlimited Flex Time Off, providing you the flexibility to manage your schedule and recharge as needed.