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  • Manager
    Manager
    10 hours ago
    Full-time
    Far West Side, San Antonio

    Summary Description: The Manager is a business partner accountable for leading the Restaurant Associate team to deliver Steak 'n Shake operational and financial standards on each scheduled shift as well as building a well cross trained staff within the Restaurant. The Manager is responsible for assessing Associates performance to identify opportunities and coach for improvement. This position has accountability on his/her shift for the correct delivery of Steak 'n Shake procedures, policies and specification which deliver the Steak 'n Shake Vision and Mission. The Manager will partner directly with his/her Restaurant and General Manager and/or Franchise Partner Designate and will receive market level support from his/her Human Resource Manager and Field Training Manager / Coordinator to meet the business and strategic objectives of the organization. Department: Operations - Restaurant Reports to: General Manager and/or Franchise Partner Designate FLSA: Non-Exempt Direct reports: Trainers and all Restaurant Associates 1. RESPONSIBILITIES: Major functions/tasks performed in the job and the deliverable (report, product, output, etc.) produced. Primary and On-Going Accountabilities • Effectively Manage a Steak 'n Shake Shift, • Execute the 14 point walk and correct deficiencies as they arise, • Ensure food is properly stored and prepared in compliance with food safety regulations and recipe adherence, • Ensure service, hospitality, accuracy and speed standards are achieved, • Maintain strict compliance with health, safety and security standards and procedures • Train, coach and inspire Associates to deliver exceptional service, food quality and environment to the Guest, • Demonstrate effective decision making and problem solving skills that support the Steak 'n Shake Principles; Relentless Pursuit of Excellence, Exceed Guest Expectations, Golden Rule, Economic Objective and Entrepreneurial Approach, • Ensure accurate adherence to all State and Federal laws on assigned shift, • Lead by Example, • Has authority to discipline associates, • Recommends associates for hiring and promotion, • Recommends associates for termination Specific Duties and Responsibilities Customer Satisfaction: Build the business by relentlessly pursuing excellence and growing customer traffic over prior year: Effectively interact with Guests to ensure we exceed their expectations with the highest quality food and great service Immediately address Guest concerns and complaints utilizing the Steak 'n ShakeGuest Recovery Model - L.E.A.R.N. Ensure Guests are immediately recognized upon entering and as they are leaving Motivate all Associates to deliver great hospitality toward all guests and other associates Create a positive team environment with knowledgeable associates working together through shift huddles and ongoing coaching Brand Protection: Operate in accordance with our Quality, Service and Cleanliness Standards(QSC) and other food safety practices, delighting our Guest with outstanding fresh food and training our valuable people: Execute the 14 point walk – ensuring the facility is radiant, the associates are motivated, the stations are appropriately set up / re- stocked for meal periods, and constantly moving through the restaurant coaching and directing associates to ensure quality adherence and speed standards are achieved Interview candidates using the Select the Best 1st interview guide and recommend enthusiastic / Guest centric candidates to the General Manager for employment Ensure associates are effectively trained using the Steak 'n Shake training program,Earning your Wings Monitor food quality, portioning and speed from the EXPO window and resolve any issues immediately Assign and verify all side work is accurately and efficiently completed Verify accurate adherence to the Prep and Pull and cooling charts as well as complete HACCP and line checks on assigned shift ensuring food quality and quantity Ensure all Safety procedures and policies are strictly adhered to Financial Growth: Manage profitable shifts focused on delighting our guests, increasing quality and reducing prices: Deploy associates appropriately as planned on the Schedule and Line up sheets Ensure appropriate staffing levels of well-trained associates on assigned shifts Complete shift and daily inventory and accurately post into the back office POSSystem Check in food delivery, ensure proper storage and post-delivery into the POS. Complete food order based on commissary order guide and enter into ordering system Maintain strict adherence to cash handling and banking policies and procedures Complete shift tools and administration duties as assigned by General Manager 2. SCOPE: Impact this job has in terms of decisions made, direction given, number of employees supervised, size of organization managed or supported, impact of errors, dollars, etc. • Enforce procedures, training and other programs designed by Steak 'n Shake to effectively deliver the Steak 'n Shake Vision, Mission and Principles, • Interviews and recommends Associates candidates to GM within compliance of FLSA and Steak 'n Shake guidelines, • Takes responsibility for shift financial results, • Serves as a resource to colleagues and as a mentor to less experienced Managers, • Actively manages the shift ensuring speed and food quality 3. KEY RELATIONSHIPS: Position's key contacts and relationships. Primary: • Restaurant Associates • Restaurant Trainers • Restaurant Management Secondary: • Division President, • Field Training Manager • Human Resource Manager Manager 12.1.2021 4. REQUIREMENTS: Typical minimum requirements to perform the job. • High School graduate or equivalent education preferred, • Certified in all Stations at Steak 'n Shake or equivalent experience, • ServSafe certified (based on local regulations), • Understand Steak 'n Shake policies, procedures, state laws, Health codes, Safe food handling and Sanitation procedures, • Positive, motivating communication skills • Strong organization and time management skills, • Strong coaching and mentoring skills • Flexible and adaptable to changing circumstances, • Ability to read, write, perform mathematical calculations and analyze data, • Demonstrate key principles: Golden Rule, Relentless pursuit of Excellence, Exceeding guest expectations, Economic objective, Entrepreneurial approach, • Able to work in excess of 40 hours per week while standing, walking and stretching • Able to lift, carry, push and pull 30 lbs • Able to perform any task performed by a service or production associate, • Able to see across the restaurant to monitor and oversee the operation, • Able to legally operate a motor vehicle • Able to hear, understand and professionally respond to guest and employee inquiries, comments and concerns 5. KEY PERFORMANCE INDICATORS: Key indicators to be used to measure job performance. • Field Results Report • Key Metrics, • Effective working relationship with Above Store Leaders, Restaurant Management, colleagues and direct reports 6. CAREER PATH: Logical positions along the career path, vertical and/or lateral. • Restaurant Manager, • General Manager, • Franchise Partner

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  • Manager
    Manager
    10 hours ago
    Full-time
    Far West Side, San Antonio

    Summary Description: The Manager is a business partner accountable for leading the Restaurant Associate team to deliver Steak 'n Shake operational and financial standards on each scheduled shift as well as building a well cross trained staff within the Restaurant. The Manager is responsible for assessing Associates performance to identify opportunities and coach for improvement. This position has accountability on his/her shift for the correct delivery of Steak 'n Shake procedures, policies and specification which deliver the Steak 'n Shake Vision and Mission. The Manager will partner directly with his/her Restaurant and General Manager and/or Franchise Partner Designate and will receive market level support from his/her Human Resource Manager and Field Training Manager / Coordinator to meet the business and strategic objectives of the organization. Department: Operations - Restaurant Reports to: General Manager and/or Franchise Partner Designate FLSA: Non-Exempt Direct reports: Trainers and all Restaurant Associates 1. RESPONSIBILITIES: Major functions/tasks performed in the job and the deliverable (report, product, output, etc.) produced. Primary and On-Going Accountabilities • Effectively Manage a Steak 'n Shake Shift, • Execute the 14 point walk and correct deficiencies as they arise, • Ensure food is properly stored and prepared in compliance with food safety regulations and recipe adherence, • Ensure service, hospitality, accuracy and speed standards are achieved, • Maintain strict compliance with health, safety and security standards and procedures • Train, coach and inspire Associates to deliver exceptional service, food quality and environment to the Guest, • Demonstrate effective decision making and problem solving skills that support the Steak 'n Shake Principles; Relentless Pursuit of Excellence, Exceed Guest Expectations, Golden Rule, Economic Objective and Entrepreneurial Approach, • Ensure accurate adherence to all State and Federal laws on assigned shift, • Lead by Example, • Has authority to discipline associates, • Recommends associates for hiring and promotion, • Recommends associates for termination Specific Duties and Responsibilities Customer Satisfaction: Build the business by relentlessly pursuing excellence and growing customer traffic over prior year: Effectively interact with Guests to ensure we exceed their expectations with the highest quality food and great service Immediately address Guest concerns and complaints utilizing the Steak 'n ShakeGuest Recovery Model - L.E.A.R.N. Ensure Guests are immediately recognized upon entering and as they are leaving Motivate all Associates to deliver great hospitality toward all guests and other associates Create a positive team environment with knowledgeable associates working together through shift huddles and ongoing coaching Brand Protection: Operate in accordance with our Quality, Service and Cleanliness Standards(QSC) and other food safety practices, delighting our Guest with outstanding fresh food and training our valuable people: Execute the 14 point walk – ensuring the facility is radiant, the associates are motivated, the stations are appropriately set up / re- stocked for meal periods, and constantly moving through the restaurant coaching and directing associates to ensure quality adherence and speed standards are achieved Interview candidates using the Select the Best 1st interview guide and recommend enthusiastic / Guest centric candidates to the General Manager for employment Ensure associates are effectively trained using the Steak 'n Shake training program,Earning your Wings Monitor food quality, portioning and speed from the EXPO window and resolve any issues immediately Assign and verify all side work is accurately and efficiently completed Verify accurate adherence to the Prep and Pull and cooling charts as well as complete HACCP and line checks on assigned shift ensuring food quality and quantity Ensure all Safety procedures and policies are strictly adhered to Financial Growth: Manage profitable shifts focused on delighting our guests, increasing quality and reducing prices: Deploy associates appropriately as planned on the Schedule and Line up sheets Ensure appropriate staffing levels of well-trained associates on assigned shifts Complete shift and daily inventory and accurately post into the back office POSSystem Check in food delivery, ensure proper storage and post-delivery into the POS. Complete food order based on commissary order guide and enter into ordering system Maintain strict adherence to cash handling and banking policies and procedures Complete shift tools and administration duties as assigned by General Manager 2. SCOPE: Impact this job has in terms of decisions made, direction given, number of employees supervised, size of organization managed or supported, impact of errors, dollars, etc. • Enforce procedures, training and other programs designed by Steak 'n Shake to effectively deliver the Steak 'n Shake Vision, Mission and Principles, • Interviews and recommends Associates candidates to GM within compliance of FLSA and Steak 'n Shake guidelines, • Takes responsibility for shift financial results, • Serves as a resource to colleagues and as a mentor to less experienced Managers, • Actively manages the shift ensuring speed and food quality 3. KEY RELATIONSHIPS: Position's key contacts and relationships. Primary: • Restaurant Associates • Restaurant Trainers • Restaurant Management Secondary: • Division President, • Field Training Manager • Human Resource Manager Manager 12.1.2021 4. REQUIREMENTS: Typical minimum requirements to perform the job. • High School graduate or equivalent education preferred, • Certified in all Stations at Steak 'n Shake or equivalent experience, • ServSafe certified (based on local regulations), • Understand Steak 'n Shake policies, procedures, state laws, Health codes, Safe food handling and Sanitation procedures, • Positive, motivating communication skills • Strong organization and time management skills, • Strong coaching and mentoring skills • Flexible and adaptable to changing circumstances, • Ability to read, write, perform mathematical calculations and analyze data, • Demonstrate key principles: Golden Rule, Relentless pursuit of Excellence, Exceeding guest expectations, Economic objective, Entrepreneurial approach, • Able to work in excess of 40 hours per week while standing, walking and stretching • Able to lift, carry, push and pull 30 lbs • Able to perform any task performed by a service or production associate, • Able to see across the restaurant to monitor and oversee the operation, • Able to legally operate a motor vehicle • Able to hear, understand and professionally respond to guest and employee inquiries, comments and concerns 5. KEY PERFORMANCE INDICATORS: Key indicators to be used to measure job performance. • Field Results Report • Key Metrics, • Effective working relationship with Above Store Leaders, Restaurant Management, colleagues and direct reports 6. CAREER PATH: Logical positions along the career path, vertical and/or lateral. • Restaurant Manager, • General Manager, • Franchise Partner

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  • Shift Manager
    Shift Manager
    18 hours ago
    Part-time
    Far West Side, San Antonio

    Shift Manager – Steak 'n Shake - Paying up to $15 per hour! At Steak 'n Shake, we don't just compete on pay — we lead the market. We are a Maximum Wage Employer, paying the highest hourly rates within 25 miles of our restaurants - plus unique bonus pay options! On top of paying up to $15 per hour we offer unique perks like: -Bitcoin Bonus Pay Earn an additional $0.21 per hour worked — fully funded by Steak 'n Shake (on top of your salary) invested in your personal Bitcoin wallet. Optional participation. Real long-term financial growth opportunity - for free! -$1,000 Newborn Match When the government contributes $1,000 to your newborn's qualifying Trump Account, we match it with another $1,000. **Employee must be employed for 90 days before Steak n Shake's contribution will be made. More Than Just a Paycheck We combine top-of-market wages with benefits that support you and your family — now and long term. Benefits • Medical/Rx, • HSA with Employer Contribution, • Dental, • Vision, • Life & Disability, • Hospital Indemnity, • Critical Illness, • Accident, • 401(k) with 4% Employer Safe-Harbor Match (age 18 & older) Perks • Flexible Scheduling, • Meal Discounts, • Employee Assistance Program, • Paid Training, • Discount Program, • Associate Emergency Foundation, • Next Day Pay – receive up to 50% of your prior day's earned wages Benefits are subject to service and/or ACA eligibility requirements* * What You Will Do: • Lead daily restaurant operations with energy, confidence, and accountability, • Ensure strong openings and closings by setting up the team for success, • Set the tone for the shift—motivate and coach team members for success, • Deliver fast, friendly, and accurate service that exceeds guest expectations, • Ensure all brand standards are met - cleanliness, food safety, and quality, • Handle opening and closing duties, including key-holder responsibilities, • Count drawers, manage deposits, and finalize end-of-day reports, • Communicate clearly and respectfully with guests and team members, • Support training and onboarding of new team members, • Foster a positive, team-oriented environment built on trust and respect, • Step into any station as needed to keep operations running smoothly * What We're Looking For • Proven reliability and professionalism, • Positive, servant-leadership attitude, • Strong people skills with a passion for mentoring others, • Commitment to exceptional guest service, • Ability to thrive in a fast-paced environment, • Effective communicator—both verbal and written, • Detail-oriented, organized, and adaptable, • Ability to manage team member performance with fairness and empathy, • Flexible availability including nights, weekends, and holidays, • Reliable transportation, • Prior experience in a supervisory, shift lead, or restaurant management role preferred, • US work authorization, • High School Diploma or equivalent * Ready to lead with purpose, serve with pride, and grow with us? Apply today and help us carry on Steak 'n Shake's legacy of premium burgers, hand-crafted shakes, and legendary hospitality.

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  • Vice President Retail Marketing
    Vice President Retail Marketing
    2 days ago
    Full-time
    Downtown, San Antonio

    We are seeking a highly organized, proactive, and results-driven Vice President of Marketing to support the rapid growth of our Consumer Products Retail division. This role is a perfect blend of marketing the brands to retailers, trade show execution, project management & sales teams support — ideal for someone who loves wearing multiple hats in a dynamic, entrepreneurial environment. Department: Supply Chain Reports to: SVP General Manager Retail Division Direct reports: N/A FLSA: Exempt ESSENTIAL FUNCTIONS • Marketing to retail customers both current and prospects retail customers ., • Managing relationship and building marketing elements with third party agency., • Working closely with retail customers on marketing materials, packaging graphics and display materials in the retailer environment., • Building out sales materials, support sales teams with presentations, tailored specifically to each retailer., • Lead and manage planning and execution major annual trade shows (e.g., Natural Products Expo West/East, Summer & Winter Fancy Food, PLMA Private Label, GroceryShop, NRA Show, etc.), • Manage full event lifecycle: KEY RELATIONSHIPS: Position's key contacts and relationships. • Executive Leadership Team, • Retailers, • Sales Team, • Supply Chain Team, • Distributors Required Education and Experience • Bachelor's or MBA degree in Marketing, Business, Communications, or related field., • 10–12 years of experience in retail marketing , sales support, trade show management, or CPG brand experience (food & beverage required)., • Proven project management skills with the ability to juggle multiple deadlines in a fast-paced environment., • Proficiency in Microsoft Office Suite (especially PowerPoint and Excel) and p, • Proficiency in Project management tools (Asana, Monday.com, Trello, etc.)., • Willingness to travel up to 40% (retailer meetings and trade shows). Preferred Education and Experience • Bachelor or MBA preferred Degree in Marketing, Business, Communications, or related field., • Self-starter with a "roll-up-your-sleeves" attitude — we're a lean, high-growth team., • Exceptional organizational skills and attention to detail., • Strong written and verbal communication; comfortable presenting to internal teams and external partners., • Accountability, • Analytical, • Business Acumen, • Communication, • Continuous Learning, • Critical Evaluation, • Execution Excellence & Reliability, • Ethical Practice, • Flexibility / Open Mindedness, • Innovation, • Leadership, • Presentation Skills, • Strong Relationship Management, • Strategic Thinking, • Teamwork & Collaboration Note: This is not an exhaustive list of roles, activities, requirements, efforts, or working conditions associated with the position. This description is intended to be an accurate reflection of the current position. Steak n Shake reserves the right to revise the position or to require that other or different activities be performed when circumstances change with or without notice.

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  • Director Retail Finance - Analytics and Operations
    Director Retail Finance - Analytics and Operations
    2 days ago
    Full-time
    Downtown, San Antonio

    Steak n Shake's Director of Retail Finance – Analytics & Operations will lead financial strategy and performance of our rapidly growing Consumer Products Retail Division. Through analytical insight and strong business acumen, this role will enable informed decision-making and provide complete transparency into financial and operational performance, helping guide the Division's growth and profitability. Department: Supply Chain Reports to: SVP General Manager Retail Division Direct reports: N/A FLSA: Exempt ESSENTIAL FUNCTIONS 1. Pricing & Margin Strategy a. Lead development of retail pricing strategies across multiple channels (grocery, club, e-commerce, etc...) b. Establish pricing frameworks that balance competitiveness, margin targets, and brand positioning c. Partner with supply chain & sales to evaluate pricing scenarios, trade-offs, promotional, and launch strategies d. Monitor and analyze price realization, trade spend effectiveness, and margin leakage 2. Financial Modeling & ROI Analysis a. Build robust and accurate financial models to evaluate product launches, channel expansion, and customer-specific opportunities b. Lead ROI analysis for new retail initiatives, SKU launches, packaging formats, & distribution strategies c. Conduct cost-benefit analyses across supply chain decisions for network optimization d. Develop scenario planning to assess risks to volume, cost inflation, & pricing elasticity in various channels 3. Cross-Functional Business Partnerships a. Serve as the retail financial partner to supply chain, marketing, and broader internal finance teams b. Provide data-driven insights that inform decisions on assortment, promotions, and go-to-market strategies 4. Cost Structure & Profit Optimization a. Develop deep understanding of end-to-end cost structure (ingredients, manufacturing, logistics & warehousing, retail fees, etc...) b. Identify opportunities to improve gross margin through cost optimization, pricing actions, or mix shifts c. Collaborate with supply chain to evaluate cost-to-serve by customer and channel d. Support negotiations by providing financial guardrails and profitability analysis 5. Reporting a. Build and track KPIs tied to retail profitability, margin, and financial performance of retail business unit b. Develop dashboards and normal reporting cadence for leadership c. Analyze variances vs launch plan to identify root causes and business recommendations to correct d. Provide financial transparency into performance of emerging retail business unit 6. Strategy & Planning a. Support long-term financial planning for retail channel growth b. Evaluate market entry strategies, customer prioritization, and investment allocations c. Lead annual planning, budgeting, and forecasting process to set planning goals for business unit d. Define roadmap for scaling retail within a historically focused foodservice brand KEY RELATIONSHIPS: Position's key contacts and relationships. • Leadership Team, • Retail Team, • Supply Chain Team, • Distributors, • Co-Manufacturing Partners, • Support Center Employees Required Education and Experience: • 8-12+ years in FP&A, Pricing Strategy, or Operational Finance roles within a CPG organization, • Proven success supporting new business units, • Experience partnering with key drivers such as supply chain and commercial teams, • Bachelor's degree in Finance, Economics, Accounting, or Supply Chain Management, • Master's Degree preferred, • Experience establishing data supply chain to support reporting and modeling demands of a new business, • Knowledge of supply chain software program, such as Arrowstream, Armada, etc..., • Familiarity with ERP Systems (SAP, Oracle, etc...), • Vision to establish data pipeline necessary to support emerging business analysis and reporting requirements, • Leadership/composure in ambiguous and emerging business, • Strong Presentation Skills, • Strong Relationship Management, • Strategic & Critical Thinking, • Teamwork & Collaboration Note: This is not an exhaustive list of roles, activities, requirements, efforts, or working conditions associated with the position. This description is intended to be an accurate reflection of the current position. Steak n Shake reserves the right to revise the position or to require that other or different activities be performed when circumstances change with or without notice.

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  • Restaurant Operations Specialist
    Restaurant Operations Specialist
    4 days ago
    Full-time
    Downtown, San Antonio

    Wings Team/Command Center Operations Specialist Position Summary The Restaurant Operations Specialist – New Openings & Field Support is a highly mobile operations leader responsible for supporting restaurant locations across the country, with a primary focus on new restaurant openings, operational support, and special events. This position will travel extensively to provide hands-on support during new restaurant openings, assist existing locations during periods of increased operational demand, and support special events and high-volume business initiatives. When not traveling, the Operations Specialist will work from the company's Quality Assurance/Command Center in San Antonio, TX, supporting restaurant operations, monitoring business performance, coordinating field resources, and assisting with company-wide operational initiatives. The ideal candidate is an experienced restaurant leader who thrives in a fast-paced environment, adapts quickly to different locations and teams, and can move seamlessly between hands-on restaurant operations and centralized support. Key Responsibilities New Restaurant Openings • Travel to new restaurant locations throughout the United States to support pre-opening and opening activities., • Support soft openings, grand openings, and post-opening stabilization., • Ensure operating standards, procedures, service expectations, food quality, safety, and guest experience standards are established and maintained., • Identify operational challenges during openings and develop timely solutions. Field Operations Support • Travel to restaurants across the country to provide temporary operational support., • Assist locations experiencing staffing, leadership, training, operational, or business-performance challenges., • Serve as a resource and extension of the Operations leadership team., • Reinforce company standards, policies, procedures, and operating expectations., • Conduct operational assessments and identify opportunities for improvement., • Support restaurants during leadership transitions, staffing shortages, high-volume periods, and other business-critical situations. Special Events & High-Volume Operations • Provide support for company-sponsored events, special events, large-volume business periods, and other strategic initiatives., • Coordinate staffing, deployment, service execution, and operational readiness., • Work closely with local restaurant leadership and corporate teams to ensure successful event execution., • Remain flexible regarding work schedules, including evenings, weekends, holidays, and extended hours when business needs require. Command Center Responsibilities • When not traveling, work from the company Command Center to support restaurant operations nationwide., • Monitor restaurant performance, operational activity, staffing needs, and business-critical issues., • Serve as a centralized resource for restaurant managers and field leadership., • Respond to operational issues and coordinate appropriate resources and escalation., • Assist with company-wide communications, reporting, scheduling, and operational projects., • Analyze operational information and identify trends or issues requiring field intervention., • Support the development and implementation of operational initiatives and process improvements., • Maintain communication with restaurants and field leadership to ensure consistent execution of company standards. Leadership & People Development • Lead by example and demonstrate the company's values and expectations., • Build strong working relationships with restaurant managers, team members, and corporate partners., • Promote a culture of accountability, teamwork, hospitality, and continuous improvement. Qualifications • 3+ years of restaurant management or new restaurant openings preferred., • Demonstrated ability to lead restaurant teams in a fast-paced, high-volume environment., • Experience with special events, high-volume operations, or temporary field assignments preferred., • Strong understanding of restaurant operations, staffing, training, guest service, and food safety., • Strong leadership, communication, organization, and problem-solving skills., • Ability to quickly establish credibility and build relationships with new teams., • Comfortable working independently while collaborating with corporate and field leadership., • Proficiency with Microsoft Office, restaurant technology, reporting systems, and other business applications., • Valid driver's license and ability to travel extensively throughout the United States. Travel & Schedule • Extensive domestic travel is required., • Travel may include extended assignments supporting new restaurant openings or operational initiatives., • Must be available to work varying schedules based on business needs, including nights, weekends, holidays, and special events., • When not traveling, the position will be based in the company's Command Center in San Antonio, TX, • Travel requirements may vary based on the company's opening schedule and operational priorities. Success in This Role Success in this position requires someone who can step into a restaurant anywhere in the country, quickly understand the operation, build trust with the team, identify priorities, and help deliver results. The successful candidate will be equally comfortable leading a restaurant opening, supporting a struggling operation, managing a high-profile event, or working in the Command Center coordinating support for locations across the country. Core Competencies • Restaurant Operations Leadership, • New Restaurant Openings, • Field Operations, • Team Building & Coaching, • Training & Development, • Problem Solving, • Crisis & Issue Management, • Event Operations, • Communication, • Business Acumen, • Adaptability, • Travel Readiness, • Cross-Functional Collaboration, • Continuous Improvement

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