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We're seeking Seasonal Guest Service Agents. About You: This person will be adaptable, dynamic, and embody City Experiences’ RESPECT Service System. About the Opportunity: Seasonal Guest Service Agents are our eyes, ears, and friendly faces on the ground at each of our terminal locations. Agents will act as ticket agents, customer service representatives, concessionaire and ambassador to the many passengers exploring the unique neighborhoods that Citywide serves. They are responsible for selling tickets, answering questions, and managing queues. Part-time Seasonal hourly rate of $17.56. Weekends and holidays a must. Essential Duties & Responsibilities: - Ensuring all passengers have a pleasant experience and are informed about the different ways to purchase tickets (either via Ticket Vending Machines, our Mobile App, or through Guest Service Agents). - Must be able to handle money and tickets accurately and responsibly and effectively handle cash and credit card sales in high volume and quick-paced environment. - Responsible for accurate cash counts and deposits. - Promote the Mobile Ticketing App. - Act as ambassador who promotes all things ferry. - Knowing and communicating information about the ferry service, including rules, regulations, and basic knowledge about the neighborhood where assigned. - Most positions require working alone, but some may require working with a partner. - Contacting managers with information regarding any major ferry delays, incidents, or passenger complaints. Including filing reports with your Supervisor regarding any ADA/Discrimination complaints from passengers. - Set up and break down of ticketing cash drawer, filling out paperwork related to ticket sales. - Communicating with other guest service agents in other locations regarding vessel delays or other information. - Constantly and consistently making proactive announcements to passengers between departures. - Maintaining a manageable queue for waiting passengers. Keep the queueing area organized, clean and clear. - Assisting customers when boarding the vessel in order to ensure that they have correct tickets and are aware of the direction they will be traveling on each vessel. - Manning the ticket window or location during hours of operation. Agents are not permitted to leave their assigned location without approval from a Supervisor. - Selling ferry tickets via cash or credit card. - Selling on-board concessions. Managing inventory onboard the vessels. This requires setting up your concessions area by putting out all shelves and products and keeping shelves stocked at all times. This also requires the concessions area to be setup with an alcohol display. - Checking product quality by monitoring expiration dates and reporting any expired or damaged products to your Supervisor. - This position may require the ability to stand for long periods of time and work outdoors in all weather conditions. Guest Service agents are not permitted to utilize passenger seating areas or tables for personal use. - Guest Service agents will assist in training new hires as needed for upland and concessions shifts. - Demonstrate RESPECT Values with internal and external guests. - Hold yourself and all employees accountable to the Environmental, Safety, Security and Quality Respect and SMS systems of the organization and work to support the HSSQE team to implement such systems, plans and control of records and documentation. - Understand and follow all RESPECT procedures that relate to your job duties. - Work with a “safety-first” attitude. - Minimize your impact on the environment when at work. - Treat our customers with RESPECT at all times. - Accurately complete all documentation including payroll, time sheets, revenue reports, paperwork, and invoices on a timely basis. - Know and understand internal policy and external regulatory requirements that relate to your position and department. - Other Duties as assigned Requirements & Qualifications: - Position requires working on the Brooklyn, Queens, and Manhattan waterfront. - Previous experience in ferry, transit, hospitality, or attraction industry preferred. - Experience working in customer service, retail, or visitor services a plus. - Standing, bending, stooping, and lifting weights up to and including 60 lbs. may be required. - A hospitable service atmosphere must be projected at all times. - Ability to work weekends and holidays is a must. - Must be 18 years of age
A Customer Service Representative (CSR) is responsible for interacting with customers to address their needs, answer questions, resolve issues, and provide product or service support. The role is pivotal in maintaining a positive relationship between the company and its customers, ensuring customer satisfaction and loyalty. Below is a detailed description of the responsibilities, skills, and qualifications for a typical Customer Service Rep The Customer Service Representative will serve as the primary point of contact for customers, handling inquiries, resolving complaints, processing orders, and providing product or service information. The role involves clear communication, problem-solving, and maintaining a high standard of customer care to enhance customer satisfaction. Key Responsibilities: - Respond to customer inquiries via phone, email, live chat, or social media channels in a timely and professional manner. - Provide accurate information about products, services, and policies to customers. - Address and resolve customer complaints effectively and empathetically, aiming for a first-call resolution. - Assist customers with order placements, tracking, modifications, returns, and refunds. - Maintain detailed records of customer interactions, transactions, comments, and complaints. - Collaborate with other teams (e.g., sales, technical support, and management) to address complex customer needs. - Identify opportunities to improve service processes and contribute to customer experience enhancements. - Meet or exceed key performance indicators (KPIs) such as response time, customer satisfaction scores, and issue resolution rate. - Stay informed about product updates, company policies, and industry trends to provide accurate and helpful assistance. Skills and Qualifications: - Communication Skills: Excellent verbal and written communication abilities to convey information clearly and interact effectively with customers. - Problem-Solving: Ability to identify issues, think critically, and provide solutions in a timely manner. - Empathy and Patience: Strong interpersonal skills to handle customer concerns with understanding and composure. - Attention to Detail: Accurately document interactions and handle customer accounts with a high degree of accuracy. - Multitasking: Capability to manage multiple customer requests simultaneously while maintaining quality service. - Technical Proficiency: Comfort with using customer service software, databases, and Microsoft Office or other related tools. - Time Management: Efficiently manage time to meet deadlines and performance metrics. - Adaptability: Ability to adjust to changes in customer needs, company policies, or technology. Education and Experience: - High school diploma or equivalent; associate or bachelor’s degree preferred. - Prior experience in customer service, sales, or related roles is advantageous but not always required. - Knowledge of CRM (Customer Relationship Management) software is a plus. - Work Environment: Customer Service Representatives may work in various settings, such as call centers, retail environments, or from home as remote agents. The role often involves sitting for extended periods, using a computer, and having direct communication with customers through various channels. Career Path: With experience, a Customer Service Representative may advance to roles such as Customer Service Manager, Team Lead, Account Manager, or even positions in sales or marketing. Compensation and Benefits: Compensation can vary based on experience, location, and company, but typically includes a competitive salary, benefits such as health insurance, paid time off, and potential performance bonuses
About Us: All City Delivery has created a modern and technically advanced solution for same-day delivery. We offer honest and competitive pricing. Our current service area covers the five boroughs of NYC, with planned expansion to include Long Island, Northern NJ, Southern CT, and Westchester and Hudson Valley by the end of the year. Why Client's will choose All City Delivery ACD's competitive advantages. Reduce Fleet & Save Costs: Allow your customers to eliminate or reduce the need for vehicles and staff messengers. Your future customers will see significant savings on a reduction or elimination of salaries, insurance, maintenance, fuel, tolls, and parking expenses. Fully Automated & Trackable: Our delivery process is fully automated and 100% trackable, ensuring transparency and efficiency. Streamlined Order Entry: Save contact lists for a seamless order entry experience. The average order can be placed within 1 minute. The ACD solution allows tracking of deliveries by departments and by project/client codes. 24/7/365 Availability: We're always here for your clients, offering round-the-clock service every day of the year. No Hidden Fees: Our price is transparent, and our customers get a competitive price quote at the time of request, with no hidden charges. We also offer a pre-paid and volume discount. Single Messenger Control: The same messenger picks up and delivers the package, thus maintaining the chain of custody. Safer Delivery: Enjoy point-to-point delivery with no machine processing or depot stops. Customers have the option to purchase additional insurance up to $5000 per delivery. Better Proof of Delivery - Our Solution captures the name, signature and picture of the person we delivered to. · Eco-friendly: The ACD Delivery Solution is paperless and minimum (or no) packaging is required. No need to box it up. This saves the client money and time while helping the environment. Who needs same-day delivery? THE SHORT ANSWER - EVERYBODY! The traditional clients include Legal, Medical, Finance, Accounting and other professional industries. One overlooked market is companies with vehicles. The expense of owning and running vans and trucks is never ending. Most days, these vehicles are underutilized. ACD could be the perfect solution to supplement or replace the need for clients owning their vehicles. We have created a client calculator to help customers visually see the value of ACD. Retailers of every size have extreme pressure coming from the manufacturers and the web giants (Walmart, Target and of course Amazon). Having retailer utilize ACD's same day delivery services can provide these retailers a competitive edge. Sales Rep Opportunity We are seeking independent sales reps (commission only) with unlimited earning potential. Responsibilities: Territory Management: You will be assigned a specific territory where you will call, email, and possibly visit clients. Customer Base Development: Start with creating a customer base that generates 1,000 orders per month. o Without weekends, there are 20 workdays a month. o That is only 50 deliveries a day or 10 customers needing to deliver 5 packages a day. o Within a six-month ramp-up period, aim to increase this to 4,500 delivery orders per month. This is very doable for a hard and smart working professional sales rep. ·Requirements: o Must be in the NYC area. o Must have a computer with internet access and a cell phone. o Most importantly, you must have strong sales skills. Support Provided: o We will provide leads in your territory. o We will hire telemarketers and send emails to assist you. o We will provide printed and digital marketing tools to help you close. o We will provide clients with a discount code to assist you close. o We can have an experienced sales rep assist you with a client visit. o We will be providing you with a corporate email address, MS Office and a robust and powerful CRM solution to help you track leads and convert them to clients. Compensation: Our tiered commission structure is designed to be achievable. Our only goal is to make you successful. ACD will only succeed if you succeed. · Commissions start at 100 packages per month. · Compensation ranges from $1 to $4 per delivery order. Actions to take: Send us a list of your sales accomplishments (or resume) and a minimum of 2 profession references that are sales related. Please include a cover letter explaining why you would be the best candidate for ACD.
If interested contact tony directly at See below for what we offer/require for said applicants! This is a commission based postion! In the office not remote! You have to come in the office! 85% of our inside sales specialists earn 10k+ per month in commissions in our new 12,000 sqf mid town office! Experience is welcome but not needed we will train you to be the industries best! If you want to make 100k+ on the annual basis consistently and have the confidence, motivation and determination i look forward to hearing from you! Cap funding is a rapidly growing financial marketplace that provides short, medium, and long-term capital solutions for small businesses across the country. We have recently been recognized as one of the fastest-growing companies in america in 2022 by inc 5000. Our team is seeking an inside sales representative to join us in driving sales floor growth and contributing to the overall expansion of the company. The position offers aggressive commissions and performance based bonuses! The earning potential for the first year is a minimum of $100k, and it can increase to $125k-$250k in the second year. This role involves working with warm leads; no cold calling is required, and there is no weekend work. Remote work is not available, and the candidate must commute to the office. We offer an aggressive commission structure, high renewal commissions for residual income and opportunities for substantial growth. The selected candidate will receive extensive hands-on training, and promotion from within the company is encouraged. Our work environment is high-energy, entrepreneurial, and collaborative. This is a full-time position with an earning potential of $150,000.00 +++ /year. Remote work not available. Must commute to the office. Benefits & incentives: · aggressive commission structure · high renewal commissions for residual income · opportunity for substantial growth · extensive hands-on training · promote from within · high energy, entrepreneurial, and collaborative work environment · job type: full-time earning potential $150,000.00 +++ /year we offer a very aggressive commission structure along with the ability for our inside sales reps to build a book of business and earn residual income month over month through high renewal commissions. Average inside sales reps will have the ability to make $100,000+ in their first year. Qualifications customer satisfaction and customer service skills account management and lead generation skills excellent communication skills strong organizational and time management skills ability to build and maintain client relationships experience in the financial industry is a plus bachelor's degree in business, finance, or related field responsibilities analyze customer financial needs and provide tailored funding solutions. Process loan applications and ensure compliance with banking regulations. Maintain accurate records of transactions and customer interactions. Collaborate with clients to build strong relationships and enhance customer satisfaction. Utilize financial software to manage accounts and generate reports efficiently. Demonstrate effective time management while handling multiple client accounts. Job type: full-time pay: $75,000.00 - $350,000.00 per year
The Grants & Contracts Specialist provides technical assistance and guidance in the preparation, submission, processing, and management of research grants and contract proposals, awards, and agreements for researchers within the institution/department. Also, assures that the administration of sponsored programs related to research complies with federal, state and private agency rules and regulations. Duties and Responsibilities: 1. Assists with pre-award budget development, post-award monitoring, sub-contract management, and grant closeout procedures. 2. Acts as a liaison with departmental administrators, faculty, funding agencies (federal, state, local and non-profit organizations) the Grants & Contracts office and Sponsored Projects Accounting to review proposals prior to institutional endorsement. 3. Reviews grant and contract proposals for accuracy, completeness, and compliance with all applicable policies, procedures, and regulations. 4. Analyzes grant activity, monitors expenditures, and prepares customized financial projections for faculty and administrators. 5. Performs other related duties. 6. Requirements: 7. Bachelor’s degree in business administration or related field, or combination of education and equivalent relevant work experience 8. 2 years minimum experience (3 yrs. preferred) in grants and contracts management
Elm Drugs is an independently owned and operated pharmacy located on the border of the West Village and Chelsea in Manhattan. We have been proudly serving our customers and patients since 2010 and pride ourselves on the level of personalized care we deliver to them on a daily basis. We are seeking a full-time Staff Pharmacist to join our team. **WE OFFER 3 OR 4 DAY WORK WEEKS, HEALTH INSURANCE FOR ELIGIBLE NEW HIRES, GENEROUS EMPLOYEE DISCOUNT, PAID TIME OFF AND A GREAT WORK ENVIRONMENT** JOB DESCRIPTION Staff Pharmacist Full-Time As a Staff Pharmacist, you will perform all duties of a pharmacist under the supervision and guidance of the Supervising Pharmacist. JOB RESPONSIBILITIES/TASKS - Provide an excellent customer experience for our customers and patients - Engage customers and patients by greeting them and offering assistance with products and services. Resolve customer issues in a timely manner and answer questions to ensure a positive customer experience. - Counsel patients and answer their questions regarding usage of medicine, side effects, interactions, contraindications, patient information privacy, generics, less expensive medicines, over-the-counter products, and refer to medical provider as needed to ensure medication is taken correctly, health needs addressed, and satisfaction with service. - Perform pharmacist tasks including drug therapy reviews, verification, and medication management. Review, interpret and accurately dispense prescribed medications when necessitated by workload. - Ensure the pharmacy operates in accordance to regulations, company policies and standards. Responsible for the opening and closing of the pharmacy and shift change duties. - Ensure the accurate processing of insurance claims to resolve customer issues and prevent payment rejections. Follow-up with insurance companies as well as medical providers and participates in 3rd party audit. - Follow-up with medical providers’ offices to clarify prescribed medications, dosages, refills, interactions and allergies to suggest alternative medications, and answer medical provider questions. - Perform retail, clinical, and wellness services such as immunizations, flu shots, diabetes awareness and other preventive healthcare services. - Develop and maintain good relationships with local medical community including physicians, nurses, and other health care providers. Participate in community outreach activities to promote the pharmacy business and further enhance growth opportunities. - Training & Personal Development - Maintain current knowledge and skills related to pharmacy and healthcare by reading pharmacy related journals, and communications. Maintain awareness of developments in retail and pursue best practices that would enhance performance. COMPENSATION The typical pay range for this role is: Minimum: $ 60.00 and up Please keep in mind that this range represents the pay range for all positions in the job grade within which this position falls. The actual salary offer will take into account a wide range of factors. MINIMUM REQUIRED QUALIFICATIONS · Active Pharmacy License in the state of New York · Not on the DEA Excluded Parties List · Immunization Certification through an accredited organization · No pending felony charges or convictions for criminal offenses involving controlled substances EDUCATION Bachelor of Science in Pharmacy or Pharm. D. degree
~~~THIS JOB IS COMMISSION + RESIDUAL (PASSIVE INCOME) IT IS NOT SALARIED~~~ If you are in love with the restaurant/bar industry but are tired of the stress, working long hours on nights/weekends/holidays, missing time with friends and family and tired of being on your feet - this really is the perfect opportunity. We are a leading finance and technology provider of Point of Sales systems (POS) & Payments. We provide a revolutionary and disruptive POS technology - which has resulted in successfully serving tens of thousands of businesses across the nation. As part of our new initiative we are revamping our New York sales force and looking for candidates with prior restaurant experience. We are looking for candidates with at least 1+ years in restaurant/bars. Restaurant Management/ Restaurant Consultant experience is a plus. Working Knowledge Needed: Front & Back of the House Backoffice Reporting - Financial Overview, Labor, Food/Bev, Server, P-Mix Reports and Mgmt. General Knowledge of Technology Professional Telephone Etiquette Mindset: Must be looking for a Career, not a job. Must be highly motivated, success driven and dedicated. Team Player with a Growth Mindset Ability to relate Restaurant Knowledge & Experiences to POS Client Compensation: You are compensated 3 ways - This is unprecedented in the Industry. Large Upfront Commissions Bonus Structure Profit Sharing ( Residual 35% split) This compensation will be in the $1,000s and can be in the $10,000s per month. ***Residual income has no cap. Sky is the limit. Commission : The maximum profitability bonus is $3,000 in commission per merchant location. 10 month payout and includes a $1,500 up-front payment. This depends on the accounts profitability. Benefits: Profit Sharing Travel reimbursement Schedule: Monday-Friday Supplemental pay types: - Bonus opportunities - Commission pay - Signing bonus
*This role is for our subsidiary company, Class Action Capital. Class Action Capital is a boutique class action claims management firm in the global litigation finance industry specializing in the identification, research, data analysis and filing of complex class action claims for corporate clients. CAC is seeking a highly motivated and detail-oriented Vice President of Finance to manage our day-to-day financial operations and the receipt and distribution of class action funds to our corporate clients. The ideal candidate possesses a solid foundation in accounting and financial principles and a passion for driving financial efficiency and accuracy. This role will provide accounting and financial leadership, financial asset protection and support strategic and investment operating initiatives. Responsibilities: - Oversee and manage the accounting and financial departments, ensuring accurate and timely financial reporting. - Develop and maintain internal control systems to safeguard company assets and ensure compliance with financial policies and procedures, including our multi-national presence. - Develop and implement efficient processes for receiving and distributing settlement funds to our corporate clients in cooperation with our corporate banking partner. - Oversee entry and maintenance of financial information and verifying reliability and accuracy. - Ensure compliance with all legal, tax and regulatory requirements. - Prepare monthly, quarterly, and annual financial statements and reports. - Manage the budgeting and forecasting process, working closely with department heads to develop accurate financial projections. - Collaborate with external accountants and manage the accounting and tax process. - Provide financial analysis and insights to support decision-making and performance improvement initiatives. - Create and coordinate financial dashboards in cooperation with executive leadership. Requirements: - Bachelors degree in Accounting, Finance, or a related field. - CPA is required. - Minimum of 5 years of experience in accounting or financial management, with at least 2 years in a supervisory role. Professional services market experience preferred. - Strong knowledge of GAAP, financial regulations, and internal control best practices. - Excellent organizational and time management skills, with the ability to prioritize tasks and meet deadlines. - Experience in Netsuite and proficiency in Microsoft Excel. - Excellent communication and interpersonal skills, with the ability to collaborate effectively with cross-functional departments. - Proven ability to work independently with minimal oversight and direction. - Demonstrated problem-solving skills and attention to detail. Benefits - Base Salary: $175,000 - $225,000. We, in good faith, believe this pay range to be accurate at the time of positing but may decide to pay more or less depending on specific applicants qualifications and experience. This pay range is only applicable to New York City. - Performance Based Annual Bonus - Health Care Plan (Medical, Dental & Vision) - 401K - Paid Time Off (Vacation, Sick & Public Holidays) - Hybrid Workforce
Position Overview: We are seeking a dynamic and experienced Sales Manager or Vice President of Sales to drive growth in the natural paper goods and tableware sectors. The ideal candidate will have over 10 years of experience and established relationships with key accounts in both the food service and retail industries. Key Responsibilities: Strategic Sales Leadership: Develop and implement sales strategies to expand market share in the food service and retail sectors. Account Management: Cultivate and maintain strong relationships with major clients, including hospitality, restaurants, food distributors, schools, government agencies, stadiums, airlines, airports, and retail chains such as Walmart, Kroger, Costco, supermarkets, drug stores, hardware chains, and auto chains. Product Expertise: Leverage in-depth knowledge of natural paper goods and tableware to effectively present and sell products to diverse clients. Team Collaboration: Work closely with internal teams and external representatives to ensure seamless account management and customer satisfaction. Sales Performance: Monitor sales metrics, analyze market trends, and adjust strategies to achieve and exceed sales targets. Qualifications: Experience: Minimum of 10 years in sales leadership roles within the natural paper goods, tableware, or related industries. Industry Relationships: Proven track record of established relationships with key buyers in the food service and retail sectors. Product Knowledge: Comprehensive understanding of natural paper goods and tableware products. Skills: Strong communication, negotiation, and interpersonal skills. Ability to lead and motivate a sales team. Education: Bachelor's degree in Business Administration, Marketing, or a related field; MBA preferred. Compensation: Base Salary: Competitive, commensurate with experience. Commission: Performance-based commission structure. Bonus: Eligibility for annual bonuses based on sales performance. Application Process: Interested candidates are invited to submit a resume and a cover letter detailing their qualifications and vision for the company's growth. Applications will be reviewed on a rolling basis until the position is filled.
Be Apart of A a growing brand. We're looking for an entry-level Sales Manager, to help grow our brand. After a year and a half + we're ready to build our "start-up" team. Who We Are Creole Worship is a fast-growing digital magazine: a Christian-Haitian music digital magazine that is dedicated to spreading the message of Jesus Christ through the Haitian style of music & culture for Haitians and people all around the world: We want to encourage & enable people to worship the Lord in Haitian Kreyol. Additionally positively boosting the community. We are growing fast and need to build a team to better accomplish our mission and grow even more. About You & The Job This is an Entry Level Hybrid Position The ideal candidate will possess strong leadership skills, a decent understanding of market dynamics, and some track record in or related to sales and account management. This role requires a strategic thinker who can analyze market trends, develop effective sales strategies, and foster relationships to enhance business development. We are open to training and unexperienced go-getters, who will receive real-time challenging experience that'll boost any resume. Most of our communication will be done online but quarterly and other occasional team meetings may be in-person. Duties Your job is to essentially make & keep Creole Worship profitable. - Contacting potential sales individuals, and businesses for client conversion. - Analyze market trends to identify new opportunities for growth and expansion. - Develop and implement effective sales strategies that align with business goals. - Oversee outside sales activities, ensuring proper execution of sales plans. - Manage key accounts, building strong client relationships to ensure satisfaction and retention. - Crafting & executing sales pitches for Sponsored posts, advertisements, and other sales opportunities. - Managing and modifying our (advertising) product - Conduct communication & execute strategies to market sales products year-round - Collaborate with team members to align promotional strategies with sales objectives. Skills - Proficient in analyzing market data to inform strategic decisions. - Proven experience in outside sales and account management. - Technologically adept - Familiarity with CRM software for effective customer relationship management. - Excellent communication and interpersonal skills to build rapport with clients and team members. - Strong business development acumen with the ability to identify new markets and opportunities. - Great communication skills to communicate with the founder & team members to align all efforts and strategize with the overall mission and goals. - MUST speak great English - PREFERRED Haitian Kreyol speakers - PREFERRED French Speakers - * Kringlish is fine as long you're willing to continue learning to speak, write, and communicate in Haitian Kreyol* Pay ** THIS POSITION DOES NOT PAY** We want to pay you but cannot just yet. We are still growing and haven't fully reached profitability goals. Though as we cross this goal and others we will compensate team members/employees generously. We can only offer company benefits like quarterly team dinners and in-field experience. We are in a growth state: building out our first team. You will get to be a part of Creole Worship's first team and help us grow our impact, good works, and reach. Which means carving out the beginnings of a department run by you. If you are passionate about driving sales success and leading a high-performing team, we encourage you to apply for this exciting opportunity. ***We are not discriminatory against any persons or race but do highly encourage Christians, Haitians, Haitian-Americans, Haitian descendants, and people of color to apply. As this aligns with our mission to spread the message of Jesus Christ and uplift/support our community.
We are seeking a detail-oriented and knowledgeable MCA Debt Specialist to join our team. In this role, you will be responsible for managing and resolving debt-related issues for clients, ensuring compliance with relevant regulations, and providing exceptional customer service. The ideal candidate will possess strong analytical skills and a solid understanding of financial processes. Duties Analyze client accounts to identify outstanding debts and discrepancies. Utilize financial software to track payments, manage accounts receivable, and handle accounts payable efficiently. clients in understanding their financial obligations. Communicate effectively with clients to explain debt resolution options and payment plans. Maintain up-to-date knowledge of industry regulations and best practices related to debt collection and management. Prepare reports on account status and provide recommendations for improving financial processes. Requirements Certification as a Debt Specialist or relevant financial certification preferred. Strong mathematical skills with the ability to analyze financial data accurately. Ability to use accounting software and financial management tools. Experience in revenue cycle management, accounts payable, and accounts receivable is a plus. Excellent communication skills, both verbal and written, with a customer-focused approach. Ability to work independently as well as part of a team in a fast-paced environment. Strong attention to detail and organizational skills are essential for success in this role. Excellent negotiation skills required
NOTE: This position requires fluency in American Sign Language (ASL). Deaf and hard-of-hearing candidates are highly encouraged to apply. About Us ICS stands as a beacon of inclusivity, accommodating the accessibility needs of the Deaf, Blind, and Non-English Speaking communities both domestically and globally. Central to our ethos is bridging linguistic and cultural barriers with bespoke, ethical, and cost-effective accessibility solutions, fostering genuine inclusion in the communities we serve. Location & Schedule - Must be located within 1-hour commute of our primary office (ZIP: 10027) - Minimum 20 hours per week (flexible schedule) - Opportunity for additional hours based on performance and service volume Primary Responsibilities: ❖ Studio Management ➢ Set up and maintain professional studio equipment including lighting, background, and camera systems ➢ Coordinate talent scheduling and studio access ➢ Manage studio productions to ensure timely deliverables and adherence to timelines ➢ Provide professional guidance and feedback to studio talent ➢ Collaborate with the Accessible Media Services (AMS) Coordinator on project requirements ➢ Submit recorded productions to the AMS Coordinator ➢ Assist with post-production editing (preferred) ❖ Marketing Assistant ➢ Write professional content for blogs, website, and email campaigns ➢ Create and edit videos ➢ Provide captioning for both English and ASL content ➢ Draft detailed image and video descriptions for accessibility ➢ Design graphics and marketing materials Equal Opportunity We are an equal opportunity employer committed to building an inclusive workplace environment. Priority consideration will be given to Deaf and hard-of-hearing applicants. Required Qualifications - Associates Degree or higher in a related field of study - Minimum 1 year experience in studio management - Fluency in American Sign Language (ASL) and written English - Proficiency in Adobe, Canva, and Blackmagic Design (or similar media editing software) - Strong organizational and time management skills - Detail oriented and feedback driven - Excellent communication abilities in both ASL and written English Preferred Skills - Experience with Canva - Familiarity with Google Workspace - Comfort with on-camera appearances for social media content - Video editing experience - Captioning experience Physical Requirements - Ability to access studio located on 3rd floor via stairs (no elevator access) - Capability to set up and manage studio equipment (20 lbs. maximum) Compensation & Benefits - Starting pay: Commensurate with experience - Benefits package includes: Health Reimbursement Account (HRA) - o 401(k) - o Paid Time Off (PTO) - o Commuter Benefits - Flexible working hours - Casual work attire - Growth opportunities - Relaxed atmosphere - 100% New majority team How to Apply Interested applicants should submit their resume and any samples of their marketing and/or studio production work. We look forward to hearing from you!