VP, Mortgage Servicing
1 day ago
Dallas
Job Description We are a professional staffing firm, working with organizations across the country to place exceptional candidates. Currently, we have a VP, Mortgage Servicing opportunity with a growing national lender. The VP, Mortgage Servicing, to lead and optimize all servicing operations across a performing portfolio of approximately $500 million with aggressive growth plans. This executive will drive strategic initiatives, ensure regulatory compliance, elevate customer experience, and lead a high-performing team responsible for servicing, escrow, investor reporting, loss mitigation, and loan administration. VP of Mortgage Servicing is responsible for the specific duties listed below. Your specific duties will include: Leadership & Strategy • Develop and execute the servicing department’s strategic vision in alignment with organizational goals., • Lead, mentor, and develop servicing teams including escrow, customer service, insurance, collections, payment processing, and investor reporting., • Implement scalable processes and technologies to support portfolio growth., • Oversee all day-to-day mortgage servicing functions, ensuring compliance with federal, state, and investor guidelines (FNMA, FHLMC, FHA, VA, USDA)., • Manage servicing performance metrics, KPIs, and reporting to executive leadership., • Ensure accurate and timely payment processing, escrow administration, customer inquiries, and default servicing., • Maintain a strong control environment aligned with CFPB, RESPA, TILA, FDCPA, and Fair Lending requirements., • Lead remediation efforts from audits, exams, and quality control reviews., • Oversee investor reporting, remittance, and reconciliation processes., • Ensure accurate escrow analysis, tax payments, insurance disbursements, and related financial functions., • Champion a customer-first servicing culture focused on responsiveness, accuracy, and empathy., • Bachelor’s degree in Business, Finance, or related field required; MBA preferred., • Minimum 10+ years of mortgage servicing experience, with at least 5 years in leadership roles., • Investor accounting and reporting experience, required, • Deep knowledge of mortgage servicing regulations, investor guidelines, and best practices., • Experience managing a servicing portfolio of $500M+ strongly preferred., • Strong analytical, strategic planning, and operational management skills., • Excellent communication, leadership, and problem-solving abilities., • Experience with servicing platforms such as MSP/Black Knight, FiServ, or equivalent. Pay Rate Range : $130,000 - $150,000 for salaried positions Compensation may vary outside of this range depending on a number of factors, including a candidate's qualifications, skills, competencies and experience, and location. Employees have access to healthcare benefits including medical, dental and vision as well as a 401(k) plan. Let one of our recruiters assist you in finding and preparing for interviews with our clients. Whether you are interested in a direct hire, temp-to-hire, or temporary position, Workway can help you to put your best foot forward. Contact us today! Workway, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by applicable laws, regulations and ordinances. For our complete EEO & Pay Transparency statement, please visit . To receive state and federal compliance posters, e-mail or call 972.514.1515. Company DescriptionWorkway BancForce is a premier national staffing firm that places qualified job-seeking candidates across the nation in direct hire, temp-to-hire, and temporary positions across a variety of specialized fields. We pride ourselves in offering a candidate-centric model to assist job seekers in finding their next career opportunity.Workway BancForce is a premier national staffing firm that places qualified job-seeking candidates across the nation in direct hire, temp-to-hire, and temporary positions across a variety of specialized fields. We pride ourselves in offering a candidate-centric model to assist job seekers in finding their next career opportunity.