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A potential candidate for selling used mobile phones to retailers and wholesalers in a B2B setting should possess strong sales and negotiation skills, with a solid understanding of the mobile phone market and industry The candidate should have experience in managing relationships with retailers and wholesalers, offering tailored solutions and ongoing support. Key qualities would include a customer-focused approach, excellent communication abilities, and a problem-solving mindset to address any issues with devices or transactions. Knowledge of logistics, inventory management, and a strong network within the mobile phone industry would be advantageous.
A Customer Service Representative (CSR) is responsible for interacting with customers to address their needs, answer questions, resolve issues, and provide product or service support. The role is pivotal in maintaining a positive relationship between the company and its customers, ensuring customer satisfaction and loyalty. Below is a detailed description of the responsibilities, skills, and qualifications for a typical Customer Service Rep The Customer Service Representative will serve as the primary point of contact for customers, handling inquiries, resolving complaints, processing orders, and providing product or service information. The role involves clear communication, problem-solving, and maintaining a high standard of customer care to enhance customer satisfaction. Key Responsibilities: - Respond to customer inquiries via phone, email, live chat, or social media channels in a timely and professional manner. - Provide accurate information about products, services, and policies to customers. - Address and resolve customer complaints effectively and empathetically, aiming for a first-call resolution. - Assist customers with order placements, tracking, modifications, returns, and refunds. - Maintain detailed records of customer interactions, transactions, comments, and complaints. - Collaborate with other teams (e.g., sales, technical support, and management) to address complex customer needs. - Identify opportunities to improve service processes and contribute to customer experience enhancements. - Meet or exceed key performance indicators (KPIs) such as response time, customer satisfaction scores, and issue resolution rate. - Stay informed about product updates, company policies, and industry trends to provide accurate and helpful assistance. Skills and Qualifications: - Communication Skills: Excellent verbal and written communication abilities to convey information clearly and interact effectively with customers. - Problem-Solving: Ability to identify issues, think critically, and provide solutions in a timely manner. - Empathy and Patience: Strong interpersonal skills to handle customer concerns with understanding and composure. - Attention to Detail: Accurately document interactions and handle customer accounts with a high degree of accuracy. - Multitasking: Capability to manage multiple customer requests simultaneously while maintaining quality service. - Technical Proficiency: Comfort with using customer service software, databases, and Microsoft Office or other related tools. - Time Management: Efficiently manage time to meet deadlines and performance metrics. - Adaptability: Ability to adjust to changes in customer needs, company policies, or technology. Education and Experience: - High school diploma or equivalent; associate or bachelor’s degree preferred. - Prior experience in customer service, sales, or related roles is advantageous but not always required. - Knowledge of CRM (Customer Relationship Management) software is a plus. - Work Environment: Customer Service Representatives may work in various settings, such as call centers, retail environments, or from home as remote agents. The role often involves sitting for extended periods, using a computer, and having direct communication with customers through various channels. Career Path: With experience, a Customer Service Representative may advance to roles such as Customer Service Manager, Team Lead, Account Manager, or even positions in sales or marketing. Compensation and Benefits: Compensation can vary based on experience, location, and company, but typically includes a competitive salary, benefits such as health insurance, paid time off, and potential performance bonuses
Job Overview We are seeking a skilled and enthusiastic Bartender to join our vibrant team. The ideal candidate will have a passion for mixology and a commitment to providing exceptional service in a fast-paced environment. As a Bartender, you will be responsible for crafting cocktails, serving drinks, and ensuring a welcoming atmosphere for our guests. Your ability to engage with patrons and create memorable experiences will be key to your success in this role. Responsibilities - Prepare and serve alcoholic and non-alcoholic beverages according to standard recipes and customer preferences. - Maintain cleanliness and organization of the bar area, including washing glassware and cleaning countertops. - Engage with customers, providing recommendations and answering questions about drink options. - Handle cash transactions accurately, including processing payments and managing tabs. - Monitor customer behavior to ensure responsible alcohol service and compliance with legal regulations. - Assist with inventory management, including tracking stock levels and placing orders as needed. - Collaborate with kitchen staff to ensure timely service of food orders when applicable. - Participate in promotional events or special catering functions as required. - Skills - Experience in fine dining environment is preferred. - Strong hospitality skills with the ability to create a welcoming atmosphere for guests. - Knowledge of brewing methods and cocktail recipes is an advantage. - Proficient in cash handling and basic math skills for accurate transaction processing. - Familiarity with food handling practices to ensure safety and compliance standards are met. - Sales skills to effectively promote menu items and increase customer satisfaction. - Ability to work efficiently under pressure while maintaining attention to detail. - Excellent communication skills for effective interaction with customers and team members. - Join us as we create unforgettable experiences for our guests through exceptional service and expertly crafted beverages!
We are seeking a reliable and skilled Driver to join our team and provide transportation for our Day Habilitation Program clients. The ideal candidate will be responsible for picking up and dropping off clients from their homes to the program safely and efficiently while adhering to all traffic regulations and company policies. This role requires excellent communication skills, a strong sense of responsibility, and experience operating transit vans. The Driver will play a crucial role in ensuring our clients arrive at their destinations on time, contributing to the smooth operation of our Day Habilitation Program. Responsibilities: Safely operate transit vans to transport Day Habilitation Program clients to and from their homes and the program. Conduct pre-trip and post-trip vehicle inspections to ensure safety and compliance with transportation regulations. Communicate effectively with program staff, caregivers, and supervisors to coordinate pick-up and drop-off schedules. Maintain constant communication with the supervisor regarding route updates, client concerns, and any transportation issues. Assist clients with boarding and exiting the vehicle, ensuring their safety and comfort during transit. Maintain accurate transportation logs, including routes taken, arrival/departure times, and any incidents that occur. Adhere to all traffic laws and company policies while driving in various road and weather conditions. Ensure the cleanliness and basic maintenance of the transit van, reporting any mechanical issues promptly. Take the van for maintenance and repairs whenever needed to ensure safe and reliable transportation. ChatGPT said: Experience: Previous experience as a driver in a day habilitation program, healthcare, or human services setting is beneficial but not preferred. Experience working with individuals with intellectual and developmental disabilities (I/DD) is highly beneficial but not preferred. Familiarity with assisting passengers with mobility needs and ensuring safe, comfortable transportation. Experience in shuttle or bus driving is advantageous, especially in transporting groups of individuals on a set schedule. Strong communication and interpersonal skills to effectively interact with clients, caregivers, and program staff. A valid driver's license appropriate for operating transit vans is required. Join our team today as a Driver and play a vital role in ensuring safe and reliable transportation for individuals in our Day Habilitation Program! Your skills will make a meaningful impact in the lives of those we serve while providing you with opportunities to grow within our organization. Job Type: Full-time Pay: From $16.86 per hour Expected hours: 35 per week Benefits: On-the-job training Paid orientation Paid sick time Paid time off Schedule: Day shift Monday to Friday No weekends Split shift Trucking Route: Local Work Location: In person
About Us: All City Delivery has created a modern and technically advanced solution for same-day delivery. We offer honest and competitive pricing. Our current service area covers the five boroughs of NYC, with planned expansion to include Long Island, Northern NJ, Southern CT, and Westchester and Hudson Valley by the end of the year. Why Client's will choose All City Delivery ACD's competitive advantages. Reduce Fleet & Save Costs: Allow your customers to eliminate or reduce the need for vehicles and staff messengers. Your future customers will see significant savings on a reduction or elimination of salaries, insurance, maintenance, fuel, tolls, and parking expenses. Fully Automated & Trackable: Our delivery process is fully automated and 100% trackable, ensuring transparency and efficiency. Streamlined Order Entry: Save contact lists for a seamless order entry experience. The average order can be placed within 1 minute. The ACD solution allows tracking of deliveries by departments and by project/client codes. 24/7/365 Availability: We're always here for your clients, offering round-the-clock service every day of the year. No Hidden Fees: Our price is transparent, and our customers get a competitive price quote at the time of request, with no hidden charges. We also offer a pre-paid and volume discount. Single Messenger Control: The same messenger picks up and delivers the package, thus maintaining the chain of custody. Safer Delivery: Enjoy point-to-point delivery with no machine processing or depot stops. Customers have the option to purchase additional insurance up to $5000 per delivery. Better Proof of Delivery - Our Solution captures the name, signature and picture of the person we delivered to. · Eco-friendly: The ACD Delivery Solution is paperless and minimum (or no) packaging is required. No need to box it up. This saves the client money and time while helping the environment. Who needs same-day delivery? THE SHORT ANSWER - EVERYBODY! The traditional clients include Legal, Medical, Finance, Accounting and other professional industries. One overlooked market is companies with vehicles. The expense of owning and running vans and trucks is never ending. Most days, these vehicles are underutilized. ACD could be the perfect solution to supplement or replace the need for clients owning their vehicles. We have created a client calculator to help customers visually see the value of ACD. Retailers of every size have extreme pressure coming from the manufacturers and the web giants (Walmart, Target and of course Amazon). Having retailer utilize ACD's same day delivery services can provide these retailers a competitive edge. Sales Rep Opportunity We are seeking independent sales reps (commission only) with unlimited earning potential. Responsibilities: Territory Management: You will be assigned a specific territory where you will call, email, and possibly visit clients. Customer Base Development: Start with creating a customer base that generates 1,000 orders per month. o Without weekends, there are 20 workdays a month. o That is only 50 deliveries a day or 10 customers needing to deliver 5 packages a day. o Within a six-month ramp-up period, aim to increase this to 4,500 delivery orders per month. This is very doable for a hard and smart working professional sales rep. ·Requirements: o Must be in the NYC area. o Must have a computer with internet access and a cell phone. o Most importantly, you must have strong sales skills. Support Provided: o We will provide leads in your territory. o We will hire telemarketers and send emails to assist you. o We will provide printed and digital marketing tools to help you close. o We will provide clients with a discount code to assist you close. o We can have an experienced sales rep assist you with a client visit. o We will be providing you with a corporate email address, MS Office and a robust and powerful CRM solution to help you track leads and convert them to clients. Compensation: Our tiered commission structure is designed to be achievable. Our only goal is to make you successful. ACD will only succeed if you succeed. · Commissions start at 100 packages per month. · Compensation ranges from $1 to $4 per delivery order. Actions to take: Send us a list of your sales accomplishments (or resume) and a minimum of 2 profession references that are sales related. Please include a cover letter explaining why you would be the best candidate for ACD.
Overview We are a local, family-owned business seeking a motivated and customer-oriented bilingual (English & Spanish) Retail Sales Associate to join our team. In this role, you will play a crucial part in delivering exceptional service to our customers while assisting them with their shopping needs. You will be responsible for maintaining a welcoming environment, managing transactions, and ensuring that our store runs smoothly. Experience with Toast POS is preferred, and candidates should be comfortable working near the food prep area. If you have a passion for sales and enjoy working in a dynamic retail setting, we would love to hear from you. Responsibilities Greet customers warmly and provide assistance with product selection. Operate the cash register efficiently, handling cash and credit transactions accurately. Maintain knowledge of current promotions and sales to effectively communicate with customers. Assist in inventory management, including restocking shelves and organizing displays. Provide excellent phone etiquette when handling customer inquiries or concerns. Utilize basic math skills for cash handling and retail math calculations. Collaborate with team members to achieve sales goals and enhance the overall shopping experience. Supervise junior staff as needed, ensuring adherence to store policies and procedures. Be willing to work near the food prep area as part of daily duties. Experience Previous experience in a grocery store or retail environment is preferred but not required. Bilingual (English & Spanish) is required to effectively communicate with our diverse customer base. Familiarity with Toast POS or other point-of-sale systems is preferred. Strong communication skills to effectively interact with customers and team members. Familiarity with cash handling procedures and experience operating a cash register is advantageous. Basic math skills are essential for managing transactions accurately. A positive attitude, willingness to learn, and ability to work in a fast-paced environment are key attributes for success in this role. Join our family business as we strive to provide an outstanding shopping experience for our customers! Job Type: Part-time Pay: From $17.00 per hour Benefits: Employee discount Flexible schedule Shift: Day shift Work Location: In person
We are looking to hire an attentive cleaner to join our team. In this position, you will be required to dust surfaces, vacuum and mop floors, and clean windows. The cleaner should also be able to remove stains from various surfaces. To be successful as a cleaner, you should be able to complete assigned tasks within the stipulated period. Ultimately, a top-performing cleaner should be physically fit and able to perform with minimal supervision. Cleaner Responsibilities: Vacuuming, sweeping, and mopping floors of various types. Dusting ceilings, light fittings, countertops, and loose furniture. Scrubbing and sanitizing toilets, sinks, and kitchen fixtures. Emptying trash cans. Washing and drying windows. Liaising with the line manager to ensure that you have sufficient cleaning products at all times. Reporting any breakages that occur during the cleaning process. Informing the line manager of repairs that need to be done. Cleaner Requirements: High school diploma or equivalent is advantageous. Proven experience in a similar role. Able to use a variety of cleaning products and equipment. Able to stand for extended periods of time. Excellent organizational skills. Able to complete tasks on time with minimal supervision. Available to work mornings and evenings, plus weekends, as needed.
We are seeking a dynamic Retail Sales Associate to join our team. The ideal candidate will have a passion for sales and customer service, with a focus on delivering exceptional shopping experiences. We will provide training. Any sales experience is a plus. Must speak fluent English and Chinese(Mandarin). Responsibilities - Engage customers in a courteous and professional manner to provide assistance - Utilize product knowledge to promote and sell items effectively - Operate Point of Sale (POS) systems accurately - Conduct product demonstrations to showcase features and benefits - Maintain a clean and organized sales floor - Follow-up with the Customers and close deals Experience - Previous experience in retail sales is preferred - Knowledge of HVAC is a plus - Ability to communicate effectively in English; Chinese language skills are advantageous - Proficiency in basic math for transactions and inventory management Join our team and be part of a rewarding retail environment where your sales skills can shine! Job Type: Full-time Pay: From $60,000.00 per year
Our award-winning beauty school is now accepting applications for Esthetics Educators. We are looking for experienced esthetics professionals to implement our curriculum, while offering advanced, inspirational, and career-shaping learning for our students.ARROJO Academy is a one of America's most progressive beauty schools. Combining State mandated techniques for licensure with modern trends and skills, our instructors are encouraged to be creative and inspirational. To be considered applicants must have: Current Full New York Esthetics licenseA minimum of 1 years Esthetics School teaching experience teaching students working towards licensureA minimum of 2 years current experience in the Esthetics field with excellent technical knowledge of skin care, make up and hair removalHigh School Diploma / GEDKnowledgeable of current industry standards and of the Milady curriculum (advantage)A passion for education, especially educating othersGreat presentation and communication skillsWillingness to work towards a New York Teacher License Applicants should also be: Reliable with excellent time keepingOrganized, committed, confident with excellent communication skillsAble to work in a team environment.Able to work on their own initiative and under directionOf a professional appearanceAble to multi-taskFlexible Join us in shaping the future of beauty professionals by sharing your passion and expertise as an Esthetics Educator! Job Type: Full-time Pay: $40,000.00 - $55,000.00 per year Benefits: 401(k) Dental insurance Employee discount Health insurance Paid time off Schedule: 8 hour shift Day shift Monday to Friday License/Certification: Teaching license (Required) Ability to Commute: New York, NY 10014 (Required) Work Location: In person