Medical Assistant REI
9 days ago
Houston
Job Description Medical Assistant - REI (Reproductive Endocrinology & Infertility) Location: Houston, TX Pay Rate: Starting at $26.00/hour Schedule: Monday-Friday 8:00 AM - 5:00 PM Dean's Professional Services is seeking an experienced and compassionate Medical Assistant - REI to support a leading, patient-centered fertility and reproductive health clinic in Houston, TX. This role is ideal for a detail-oriented professional who thrives in a fast-paced specialty setting and is passionate about supporting patients throughout their fertility journey. You will play a key role in both clinical and administrative functions while ensuring an exceptional patient experience. Responsibilities: • Provide high-quality patient care and customer service to patients, families, and visitors in a professional and compassionate manner, • Support clinic flow by coordinating patient arrivals, rooming readiness, and provider schedules, • Perform patient intake duties including registration, verifying demographics, and ensuring all required forms are completed, • Communicate effectively with patients, providers, and staff regarding appointment status, delays, and clinic processes, • Assist with front-office tasks including patient check-in/check-out, scheduling, and payment collection for services, • Maintain accurate patient records and documentation within the electronic medical record (EMR) system, • Monitor patient wait times and escalate concerns to leadership when needed, • Support revenue cycle processes by collecting co-pays, verifying insurance, and coordinating with financial counselors when appropriate, • Assist with clinic closing procedures, including reconciliation of payments and documentation, • Participate in staff meetings, training sessions, and workflow improvement initiatives, • Deliver service recovery support to ensure a positive and supportive patient experience, • High School Diploma or GED required (Associate or Bachelor's degree preferred), • Minimum 2 years of Medical Assistant experience (REI, OB/GYN, or specialty clinic experience preferred), • Current Medical Assistant certification required (CMA, CCMA, RMA, NCMA, or equivalent) or active EMT/Paramedic certification in Texas, • Strong knowledge of medical terminology, patient care processes, and managed care workflows, • Experience with EMR systems and clinic operations, • Excellent communication, organizational, and multitasking skills, • Bilingual (English/Spanish), • Experience in reproductive health, fertility, or women's health settings, • Competitive pay with a comprehensive benefits package (medical, dental, vision, and 401(k)), • Consistent weekday schedule supporting work-life balance, • Opportunity to support patients through meaningful and life-changing care Apply today: Call: for more information Healthcare Staffing | Dean's Professional Services | United States Dean's Professional Services is a national, award-winning staffing firm providing temporary, temp-to-hire, and direct hire solutions across healthcare and professional industries.