Associates in health science jobs in South Bend, IndianaCreate job alerts

Want to build a brighter, bolder future and cultivate your career? Join Ecolab’s team and help create a world in which we all thrive. Nalco Water, an Ecolab company, helps customers conserve more than 161 billion gallons of water annually. We serve industries from food & beverage to mining and manufacturing, delivering innovative solutions that reduce, reuse, and recycle water while protecting systems and equipment. Our team combines deep technical expertise with smart technology to drive efficiency, sustainability, and performance. Ecolab is seeking a Field Service Representative I where your hands-on skills and customer-first mindset will help shape a more sustainable future. You’ll be part of a purpose-driven team that supports water treatment and disinfection systems across a variety of industries. You’ll work independently in the field, building trusted relationships with customers and delivering solutions that protect vital resources and improve operational performance. How You’ll Make an Impact: * Deliver expert service and support for cooling tower cleaning and water disinfection * Provide technical support and escalate complex challenges as needed * Build strong relationships with customers and promote best practices * Ensure full compliance with safety policies and procedures * Execute required chemistry tests, log and report data, and maintain product inventories at customer accounts * Provide routine service support to Sales Representatives in strategic district accounts to execute agreed upon customer system assurance plans * Provide technical support to customers; identifying and resolving customer pain points, escalating as required * Install, calibrate, and maintain chemical feed equipment and process monitoring equipment at customer accounts * Execute cooling tower, treatment, and large-scale water disinfection * Operate basic hand/power tools to complete service tasks Position Details: * This position will be based in South Bend, IN * The territory for this position covers a 150-mile radius * Targeted accounts are within the Data Center and Micro-electronic industries * Up to 50% overnight travel What’s Unique About This Role: * You’ll work in a dynamic, hands-on environment with autonomy and support * You’ll help customers meet sustainability goals while protecting their critical assets * You’ll gain access to industry-leading training and development programs Minimum Qualifications: * High school diploma or equivalent * 1 year of experience in water treatment or an industrial/mechanical environment * Position requires a current and valid Driver’s License with no restrictions * No immigration sponsorship available for this position Physical Requirements of Position: * Lifting up to 50 pounds * Exposure to hot, cold, noisy, or dirty environments * Stooping, kneeling, crouching, reaching, balancing, walking, standing, climbing Ecolab is committed to providing reasonable accommodation to qualified individuals with a disability. Preferred Qualifications: * Associate’s degree or trade school certification * Demonstrated mechanical aptitude * Experience in water treatment or specialty chemical industry * Familiarity with boilers, cooling towers, and wastewater treatment systems * Proficiency with Microsoft Office Suite What’s in it For You: * Starting on Day 1: Access to our comprehensive benefits package including medical, dental, vision, matching 401K, company-paid pension, stock purchase plan, paid parental leave, select discounted childcare resources, and more! * The opportunity to take on some of the world’s most meaningful challenges, helping customers achieve clean water, safe food, and healthy environments. * The ability to make an impact and shape your career with a company that is passionate about growth. * The support of an organization that believes it is vital to include and engage diverse people, perspectives, and ideas to achieve our best. About Ecolab: At Ecolab, we prioritize our talent-first philosophy by creating the most capable and diverse team to excel at our nearly three million customer sites. Building on a century of innovation, our 48,000 associates help deliver comprehensive science-based solutions, data-driven insights and world-class service to advance food safety, maintain clean and safe environments, and optimize water and energy use, and improve operational efficiencies and sustainability for customers in the food, healthcare, life sciences, hospitality and industrial markets in more than 170 countries around the world. Our solutions not only enhance operational efficiency but also contribute to sustainability and public health, making a positive impact on the world. We are committed to eliminating unnecessary complexities and embracing a beginner's mindset, continuously seeking new perspectives and innovative solutions to stay ahead in a rapidly changing world. Annual or Hourly Compensation Range The pay range for this position is $45,200-$67,800. Many factors are taken into consideration when determining compensation, such as experience, education, training, geography, etc. We comply with all minimum wage and overtime laws. Benefits Ecolab strives to provide comprehensive and market-competitive benefits to meet the needs of our associates and their families. ___ to see our benefits. If you are viewing this posting on a site other than our Ecolab Career website, view our benefits at jobs.ecolab.com/working-here. Potential Customer Requirements Notice To meet customer requirements and comply with local or state regulations, applicants for certain customer-facing roles may need to: • Undergo additional background screens and/or drug/alcohol testing for customer credentialing., • Be fully vaccinated for COVID-19, including a booster if eligible, unless a religious or medical accommodation is requested by the applicant and approved by Ecolab. Americans with Disabilities Act (ADA) Ecolab will provide reasonable accommodation (such as a qualified sign language interpreter or other personal assistance) with our application process upon request as required to comply with applicable laws. If you have a disability and require accommodation assistance in this application process, please visit the Recruiting Support link in the footer of each page of our career website. Our Commitment to a Culture of Inclusion & Belonging At Ecolab, we believe the best teams are inclusive. We are on a journey to create a workplace where every associate can grow and achieve their best. We are committed to fair and equal treatment of associates and applicants and recruit, hire, promote, transfer and provide opportunities for advancement based on individual qualifications and job performance. In all matters affecting employment, compensation, benefits, working conditions, and opportunities for advancement, we will not discriminate against any associate or applicant for employment because of race, religion, color, creed, national origin, citizenship status, sex, sexual orientation, gender identity and expressions, genetic information, marital status, age, disability, or status as a covered veteran. In addition, we are committed to furthering the principles of Equal Employment Opportunity (EEO) through Affirmative Action (AA). We will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York City Fair Chance Act.

Company Description Press Ganey is the leading experience measurement, data analytics, and insights provider for complex industries-a status we earned over decades of deep partnership with clients to help them understand and meet the needs of their key stakeholders. Our earliest roots are in U.S. healthcare -perhaps the most complex of all industries. Today we serve clients around the globe in every industry to help them improve the Human Experiences at the heart of their business. We serve our clients through an unparalleled offering that combines technology, data, and expertise to enable them to pinpoint and prioritize opportunities, accelerate improvement efforts and build lifetime loyalty among their customers and employees. Like all great companies, our success is a function of our people and our culture. Our employees have world-class talent, a collaborative work ethic, and a passion for the work that have earned us trusted advisor status among the world's most recognized brands. As a member of the team, you will help us create value for our clients, you will make us better through your contribution to the work and your voice in the process. Ours is a path of learning and continuous improvement; team efforts chart the course for corporate success. Our Mission: We empower organizations to deliver the best experiences. With industry expertise and technology, we turn data into insights that drive innovation and action. Our Values: To put Human Experience at the heart of organizations so every person can be seen and understood. * Energize the customer relationship:Our clients are our partners. We make their goals our own, working side by side to turn challenges into solutions. * Success starts with me:Personal ownership fuels collective success. We each play our part and empower our teammates to do the same. * Commit to learning:Every win is a springboard. Every hurdle is a lesson. We use each experience as an opportunity to grow. * Dare to innovate:We challenge the status quo with creativity and innovation as our true north. * Better together:We check our egos at the door. We work together, so we win together. The Client Support Specialist is a client facing position. The Specialist I operates as a member of a team to implement, configure, and maintain client data ingress, surveying and reporting throughout the lifecycle of the client's partnership with Press Ganey. With knowledge in PG applications and business procedures, they are responsible for gathering client specific requirements to configure platforms for surveying. The Client Support Specialist should feel comfortable explaining complex topics and conceptualizing how various solutions work in a variety of use cases. The right candidate for this role will have an analytical approach and be able to match solutions for unique client business needs. This role requires a client centric focus to deliver prompt issue resolution, meet implementation timelines, target dates and internal service level agreements. • Work within the Client Support team to address client data, surveying, and reporting requests, • Facilitate the integration of business owner needs, and translate operational needs and workflow into system specifications and configuration requirements, • Capture client requirements to appropriately configure products to meet client needs, • Offer clients best practice workflow design and associated application configurations, • Use tools to configure, test and validate all patient experience products, • Responsible for client support throughout the implementation or on-going support cycle, • Prioritize workload and manage timelines to meet client target dates for projects and implementations, • Serve as first level support to triage, troubleshoot and find the right expert to quickly resolve client requests, • Troubleshoot and resolve any issues while appropriately escalating to next level support or manager as needed, • 1-2 years of relevant experience in information technology, health care, client facing project management or operations role, • Experience working at or working with health systems, • Excellent written and verbal communication skills are required, • Excellent analytical, organization and problem-solving skills, • Strong attention to detail, • Proficiency with Microsoft Office (Excel, Word, Outlook, etc.), • Ability to handle stressful situations, • A bachelor's degree in economics, computer science, or a related field is preferred. Could require work beyond regular business hours. Don't meet every single requirement?Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. At Press Ganey we are dedicated to building a diverse, inclusive and authentic workplace, so if you're excited about this role but your past experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles. Additional Information for US based jobs: Press Ganey Associates LLC is an Equal Employment Opportunity/Affirmative Action employer and well committed to a diverse workforce. We do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, veteran status, and basis of disability or any other federal, state, or local protected class. Pay Transparency Non-Discrimination Notice - Press Ganey will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. The expected base salary for this position ranges from $50,000 to $54,000. It is not typical for offers to be made at or near the top of the range. Salary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, licensure or certifications obtained. Market and organizational factors are also considered. In addition to base salary and a competitive benefits package, successful candidates are eligible to receive a discretionary bonus or commission tied to achieved results. All your information will be kept confidential according to EEO guidelines. Our privacy policy can be found here:___