Host & Hostess jobs in South Bend, IndianaCreate job alerts

Job Description HOST/HOSTESS JOB DESCRIPTION Title: Host/Hostess Reports to: Manager on Duty SUMMARY OF POSITION: The first employee to interact with arriving guests as they enter Wings Etc. It is the function of the host/hostess to greet arriving guests, welcome them into the establishment and seat them. The guests receive their first impression of the service from Wings Etc.by their exchange with the host/hostess. DUTIES & RESPONSIBILITIES: • Make sure all menus are wiped down, free of spots or stains, and complete., • Make sure entry doors are clean, free of debris and inviting., • Check with manager to assure there are no large or private parties you do not know about., • Greets guests, escorts them to their table, pull seat out for the ladies, and present menus., • Communicates to the server they have been sat., • Keep in constant contact with manager with wait list. Indicates to guest numbers of tables in front of them., • Keep an eye out that the dining room, entryway, bathrooms, and menus are kept clean throughout operations., • Say good-bye to all of the guests. Check to see that everything was wonderful., • Informs manager with every guest and if there was any kind of problem quickly get a manager., • May prepare beverages and expedite food orders., • Executes the outs checklist to Wings Etc. Standards, • Assists Servers/Bartenders in bussing of tables. QUALIFICATIONS: • Be able to work in a standing position for long periods of time., • Be able to reach, bend, stoop, and frequently lift up to 50 pounds.

Job DescriptionDescription: The job descriptions have been created and utilized from International House of Pancakes, Inc. (IHOP Corporation) Standard Operating Procedures and utilized by this franchise organization. As a Host or Hostess, you will be responsible for greeting guests and seating them promptly, cheerfully and courteously. Duties of this position include, seating guests, answering the phone, taking, entering and packaging To-Go orders. A qualified applicant must have good communication skills, able to lift 25-50 pounds, stand for up to 8 hours, occasionally use motion which entails pushing, pulling, stretching and continuous bilateral use of fingers and wrists. The above is not an all-inclusive job description. Essential Duties and Responsibilities including the following: • Greet customers timely as they enter the restaurant, escort, and seat them as soon as a table/booth is available., • Opens door for guests arriving and departing., • Accommodate any special needs of guests, i.e., boosters, highchairs, disabilities., • Process To-Go and Delivery Orders, • Providing menu recommendations and additional information., • Upselling additional products when appropriate., • Taking orders using software, order slips, or by memorization., • Communicating order details to the kitchen staff., • Delivering food and beverages in a timely fashion to outside guests., • Delivering checks and collecting bill payments., • Clear, clean, manicure, re-set tables, clean chairs, booths, and floors., • Providing exceptional customer experience., • Develop and maintain professional and functional working relationships with IHOP employees and customers., • Perform Food Safety Evaluations (FSE), LTO Training, A/B Status, Operations Excellence (OE), Health Department Inspections (HDI) per the IHOP SOP., • Execute the Guest Relations for NGC – Normalized Guest Complaints Index per the IHOP SOP to ensure the quality guest experience., • Handle guest complaints in a timely manner, inquire about the quality of the dining experience, thank customers and invite them to return., • Handle cash in an accurate and responsible manner., • Answer the telephone, take messages, and take and complete “To-Go”/Curbside orders., • Maintain guest checks, voids, and discounts., • Maintain a waiting list, if necessary., • Rotate station seating to ensure the quality of guest service. If applicable, make floor chart., • Check restrooms hourly to ensure proper stock levels and cleanliness., • Perform all cleaning duties according to posted cleaning charts., • Comply with IHOP uniform and appearance standards per the IHOP SOP guidelines., • Perform other assignments or tasks as assigned by the General Manager, Assistant Manager, or acting supervisor. Work Environment The work environment characteristics described here are representative to those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Requirements: • Prior experience as a host is a plus., • Must showcase teamwork and communication skills., • Must be able to handle money transactions responsibly., • Must be able to multitask and act quickly., • Must be flexible and ready to work in shifts. To provide this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education and/or Experience The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to stand, walk, talk, and hear. The employee is required to frequently use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms. The employee is occasionally required to stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or moved up to 25 pounds. Specific vision abilities required by this job include close vision and distance vision.

Job Description NOW HIRING / IMMEDIATELY HIRING: HOSTS / HOSTESSES • Part-time or full-time hours at a highly competitive rate of pay., • Comprehensive benefits program offered to all team members – including medical, dental, vision, life and disability insurance plus voluntary benefits., • Flexible scheduling to accommodate school, life and family., • Advancement Opportunities. The quality of our team is our best recipe. It takes more than high-quality ingredients and a flame grill to bring out that warm hospitality that Logan’s is known for. It takes the right kind of person. You know, the kind of person who’s never met a stranger. Someone with an outgoing personality, who treats everyone they meet like an old friend. If this sounds like you, then pull up a stool because opportunity and good times are calling. Your role is to be the best “first and last impression” to everyone passing through our doors. It is essential to our restaurants success as you contribute to delivering a perfectly crafted experience every time with pride to our guests! Your commitment to us: • “Set the stage” for an exceptional dining experience by guiding our guests safely and professionally through our dining room to their table while engaging in warm and friendly conversation, • Demonstrate genuine hospitality during every interaction whether it be over the ‘phone or in person. This may be in providing accurate wait times, directing guests to the restrooms, taking reservations, receiving to-go orders or answering questions., • Create positive first impressions that build loyalty in return guests, • Must be at least 16 years of age or must be 18 years of age or older if serving alcohol We are an Equal Opportunity / E-Verify Employer. This job description is not intended to be all-inclusive. As a SPB Hospitality Team Member you may be asked to perform additional related duties to meet ongoing needs.