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Job Description Job Title: Client Service Manager The Client Service Manager (CSM) oversees on-site operations across multiple projects or sites, ensuring high-quality service delivery, staff management, and client satisfaction. This role acts as the primary point of contact for clients while supervising daily operations and maintaining compliance with company policies. The client is a top-tier law firm seeking a lead to oversee print, production, and binding services leading a small team in New York City. Key Responsibilities: • Supervise legal print, production, and binding services, ensuring accuracy, compliance, and timely delivery of all materials, including document reproduction and distribution critical to law firm operations., • Serve as the main on-site client contact and handle escalations., • Manage staff schedules, resources, and coverage for absences or emergencies., • Track and report key performance metrics (KPIs/SLAs, P&L, budgets)., • Lead staff development, coaching, and training; conduct performance reviews., • Maintain a safe, professional, and organized work environment., • Oversee vendors and coordinate special projects., • Participate in client business reviews and support operational improvements. Qualifications: • High School Diploma or equivalent; bachelor's degree preferred., • Must have 3+ years experience managing offices services, reprographics and light facilities, • Law Firm Experience preferred, • 5+ years of experience in operational management or client services lead., • Supervisory experience managing 5–10 staff members., • Strong interpersonal, communication, and problem-solving skills., • Experience in office services, facilities, or law firm environments preferred., • Proficient in MS Office and other business software. Competencies: • Client-focused with integrity and professional presence., • Ability to manage multiple priorities and maintain confidentiality., • Skilled in conflict resolution and staff performance management., • Ability to lift/move 40–60 lbs.; stand, walk, or sit for extended periods., • Manual dexterity for office equipment operation. Travel: • Up to 25% local travel. Compensation: The expected compensation is an estimate, and the final offer will depend on skills, experience, and other job-related factors. Use of Artificial Intelligence (AI): No AI or automated decision-making tools are used to screen, assess, or select candidates for this role. SPS uses the Greenhouse applicant tracking system, which does not apply AI in these parts of the hiring process. Vacancy Status: This posting is for an existing vacancy. Pay Range$75,000—$80,000 USD WHAT WE OFFER • Career Growth: An opportunity to enter a job that allows you to learn new skills or use a variety of them that may lead you to uncover other career opportunities!, • Learning & Development: At SPS, we promote a work culture of learning so that you can develop to be the best at what you do!, • We Recognize Talent: We offer a variety of recognition programs for all levels of employees!, • Benefit Offerings: Medical, Dental, Vision, HCFSA, DCFSA, HSA, Commuter Transit and Parking, Supplemental Life Insurance, Accident Insurance, Critical Illness, Hospital Indemnity, Legal Program, Identify Theft Protection, Pet Discounts, Pet Insurance, Group Home and Auto Insurance, EAP, Short Term Disability, Life Insurance, Education Discounts, 401k w/ matching, Entertainment Discounts, & Paid Time Off. SPS is an award-winning employer of choice offering outsourcing solutions that leverage Intelligent Automation (Artificial Intelligence & Robotic Process Automation) in more than 22 countries across the globe. In North America, our services include Mailroom Management (both physical and digital), Office Services such as Reception, Lobby Concierge and Conference Room Management in addition to Document Processing Services utilizing leading edge technologies. Our clients today are companies in sectors such as banking, insurance, legal, higher education, advertising and other professional services, including many Fortune 500 companies. SPS is committed to delivering high caliber outsourcing experience to our clients and offering our employees challenging and exciting career opportunities throughout the North America region and globally. SPS is committed to investing in the professional development of our employees and offers competitive comprehensive benefits and diverse development training programs that lead to building careers. At SPS we embrace the uniqueness of our employees and are committed to the fair and equal treatment of all people, applicants, and employees by promoting a culture of access, inclusion, equity and diversity. SPS provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual and reproductive health choices, national origin, age, disability, genetics, military status, gender identity or expression, sexual orientation and/or any other status protected by applicable law. Colorado only: We accept applications for an expected minimum of 5 days from the date it is posted. The posting may remain open longer as needed to ensure a robust and inclusive applicant pool. Applicants are prohibited from using real-time AI (Artificial Intelligence) tools, prompts, scripts, or real-time assistance (including but not limited to chatbots, AI-generated responses, or transcription-based tools) during any and all interviews over any forum or platform. SPS offers reasonable accommodations in the hiring and employment process for individuals with disabilities. If you need assistance in the application or hiring process to accommodate a disability, you may request an accommodation at any time. To view our privacy policy, click on the link below: Data Privacy Statement Acknowledgement Section: By submitting an application, by hitting "Submit Application", you certify that the information contained in this application is true and complete. You attest to the fact that the answers provided are correct to the best of your knowledge and ability. You certify that you have not knowingly withheld any information that might affect your chances for hiring. You understand that any false information or omission (including any misstatement) on this application or on any document used to secure this employment can be grounds for rejection of application or, if you are employed by SPS can be grounds for immediate termination from this company.

Job DescriptionAbout TodayTix Group: TodayTix Group (TTG) is the global e-commerce leader for cultural experiences, designing frictionless discovery and purchase journeys through innovative product design and industry-leading technology. Our portfolio of brands––including TodayTix, New York Theatre Guide, London Theatre, Show-Score, Arthouse, and Secret Cinema––connects millions of customers with the best in live entertainment. Powered by vast data and insights, TTG helps theatres, producers, and cultural institutions reach highly engaged audiences and unlock meaningful revenue, transforming how tickets are sold across the world. In 2025, TTG entered a new chapter as part of MARI, the global events and experiences company powering world-defining live experiences. Together, we’re expanding our reach, deepening our impact, and accelerating a shared vision to redefine the event lifecycle through seamless discovery, purchase, and engagement. Life at TodayTix GroupWe thrive in a nimble, growth-oriented environment where adaptability, curiosity, and a bias toward action help us stay ahead of the curve. We move quickly, iterate often, and expect everyone to take ownership of their impact - because we're building the future of live events, and there’s no script for what comes next. New joiners are set up for success with a 90-day onboarding journey, complete with clear goals and measurable milestones. We believe feedback fuels growth, so we hold twice-yearly performance reviews focused on impact and development. Above all, you’ll be working alongside a team of collaborative, passionate, and kind humans - people who love theatre and live experiences, and who support each other just as much as they challenge each other to do great work. We are seeking outstanding applicants of all backgrounds to join our team to bring new voices, talent, and perspectives to the table. We encourage all to apply. About the Role: We’re looking for a thoughtful, empathetic, and solutions-driven Customer Experience (CX) Support Specialist to join our CX team and help shape the way we support our customers—and our bot. You'll be on the front lines of support, delivering timely, human, and brand-aligned assistance across chat, phone, and email, while playing a vital role in improving our tools and customer journey. In this role, you'll be more than a support agent—you’ll be a critical feedback loop for both our chatbot and product teams. Whether you’re identifying unclear bot responses, surfacing customer pain points, or proposing a more human way to communicate a policy, your insight will help us continuously improve.If you’re the kind of person who gets satisfaction from solving problems creatively, writing empathetic and articulate responses, and thinking like a customer advocate, we’d love to hear from you. You should also be excited about AI and its everyday applications, and eager to explore how it can enhance customer support and team workflows—not replace the human touch. Please note: This is a full-time position and qualified candidates must be based in the greater NYC area. We encourage collaboration by working a minimum of 1–2 days per week in the office (Monday–Friday), while also offering flexibility for employees to choose where they work for the rest of the week. This role follows a shift-based schedule, with coverage needed 7 days per week until 8pm. Team members work 5 days per week, including a mix of weekdays, weekends, and some major holidays. Schedules are provided in advance, and team members are expected to work 1–2 full weekends each month.What Success Looks Like: • \uD83D\uDCAC Exceptional Communication → Write and speak with clarity, warmth, and adaptability across brands and situations, maintaining a consistent CSAT score of 90%+., • \uD83D\uDD01 Bot & Product Feedback → Proactively flag unclear or ineffective chatbot responses, surface recurring product friction, and provide actionable insights to help teams improve the customer experience., • \uD83E\uDDE0 Creative Problem Solving → Approach each inquiry with curiosity and empathy—tailoring responses, offering thoughtful solutions, and balancing policy with flexibility., • \uD83C\uDFAF Operational Excellence → Manage tickets, escalations, and admin tasks accurately and efficiently.What You'll Do:, • Provide direct customer support via chat, phone, and email, delivering personalized, thoughtful responses across multiple brands., • Investigate and resolve L1 escalations with critical thinking and creativity, ensuring empathy and clarity in every interaction while adhering to policy., • Offer constructive, detailed feedback to improve chatbot responses, automations, and product experience—flagging what doesn’t work and suggesting how it could., • Collaborate with your team and CX Support Manager to identify trends, pain points, and opportunities for improvement., • Execute key operational tasks at short notice with strict deadlines., • Contribute to documentation by refining macros, internal resources, and knowledge base content to improve future interactions—for both humans and bots.We’re Looking for Someone With:, • 1–2 years of experience in a customer-facing role, preferably in support, hospitality, or tech., • Exceptional written and verbal communication skills—you know how to explain things clearly, humanely, and with the right tone., • A passion for helping people and a curious, creative approach to problem solving., • The ability to analyze technology and product behavior, and communicate feedback constructively and concisely., • Enthusiasm about AI and automation as tools to support great customer experiences—not as a replacement for the human touch., • Comfort working in support systems and juggling multiple tasks and brands at once without sacrificing quality.

Job DescriptionPosition Title: Mid Level SCADA Engineer Salary: $120,000 - $140,000 Employment: Full-time Benefits: Full and comprehensive benefits package Location: 1 of 4 Locations (Dependent on where you live) 1 North River Wastewater Treatment Plant W 135th St, New York, NY 10031 2 Red Hook Wastewater Treatment Plant 63 Flushing Ave #300, Brooklyn, NY 11205 3 Port Richmond Water Pollution Control Plant 1800 Richmond Ter, Staten Island, NY 10310 4 Jamaica Wastewater Treatment Plant 50-20 134TH ST JAMAICA, NY 11430 • Staff at Red Hook will also work at Port Richmond and Vice Versa, • Staff at North River and Jamaica will be isolated to those Locations Job DescriptionScope The SCADA Engineer is responsible for the design, development, and maintenance of Supervisory Control & Data Acquisition (SCADA) systems that monitor and control critical industrial processes. A key focus for this role is supporting municipal water and wastewater-treatment facilities, so prior experience with water/wastewater process control is highly desired. The engineer will collaborate with cross-functional teams to optimize plant operations, ensure regulatory compliance, and introduce new technologies that boost reliability, cybersecurity, and overall system performance. Duties & Responsibilities Area Key Tasks System Design & Development • Design, configure, and maintain SCADA architectures for water & wastewater plants (lift stations, pump stations, clarifiers, digesters, dechlorination skids, etc.)., • Develop HMI/GUI screens that clearly represent process equipment such as influent pumps, aeration blowers, UV disinfection banks, sludge press lines, and chemical-feed skids., • Integrate SCADA platforms with Allen-Bradley PLCs/RTUs Installation & Commissioning • Oversee field installation, I/O check-out, loop calibration, and full functional testing at treatment plants and remote sites., • Validate process-control logic for flow pacing, PID aeration control, pump VFD ramping, and wet-well level sequencing. Maintenance & Troubleshooting • Perform routine firmware upgrades, tag database modifications, and network-switch patching in accordance with AWWA and ISA/IEC 62443 guidance., • Diagnose sensor issues (e.g., pH, DO, ORP, turbidity), telemetry faults (cellular, fiber, licensed radio), and PLC/RTU failures, restoring systems to minimize plant downtime. Documentation & Reporting • Produce P&IDs, network topologies, and control narratives; maintain redlines/as-builts., • Generate regulatory and operational reports (flow totals, chemical-feed rates, SCADA alarm histories) to support DEC/EPA compliance. Collaboration & Support • Coordinate with process, mechanical, and electrical engineers, integrators, and plant operators to ensure seamless system performance., • Train plant staff on alarm management, trending, and basic HMI navigation. Compliance & Standards • Ensure all designs adhere to NYC DEP, NYS DEC, and EPA wastewater regulations, NFPA 820 electrical safety, and ISA 101 HMI, ISA 18.2 alarm-management standards., • Implement defense-in-depth cybersecurity measures (network segmentation, firewall rule-sets, VPN, multifactor authentication). RequirementsEducation • Bachelor’s degree in Electrical Engineering, Computer Science, Control Systems, or related field (Master’s preferred).Required Experience, • 4-7 years designing and supporting SCADA systems for water or wastewater-treatment plants or other continuous-process utilities., • Hands-on work with AVEVA System Platform, • Allen-Bradley programming experience, • Field startup/commissioning of process instrumentation (flow meters, level transmitters, AUMA/SIPOS valve actuators, VFDs).Technical Skills, • Strong understanding of biological nutrient removal (BNR), aeration control, pump-station automation, and distributed telemetry networks., • Proficiency in SCADA-related programming/scripting (C#, VB.NET, Python, SQL, JavaScript for web HMIs)., • Solid grasp of industrial protocols: Modbus TCP/RTU, DNP3, EtherNet/IP, Profibus/Profinet, OPC UA/DA, MQTT/Sparkplug-B., • Networking fundamentals: managed Ethernet switches, VLANs, cellular/fiber backhaul, virtual private networks, and fail-over redundancy., • Cyber-secure architecture design per ISA/IEC 62443 and AWWA G430/G200 guidelines.Soft Skills, • Excellent analytical and troubleshooting ability; comfortable working in live plant environments., • Clear, concise communication with operators, consultants, and municipal stakeholders., • Ability to balance multiple projects, travel to facilities across the NYC metro area, and respond to off-hours emergencies when required.Certifications (preferred), • ISA / IEC 62443 Cybersecurity Certificate, Certified SCADA Security Architect (CSSA), PE (Control Systems) licensure, or NICET Industrial Instrumentation. Additional Information • Frequent travel to water and wastewater facilities, pump stations, and remote telemetry sites within the NYC region., • Must be able to climb stairs and ladders, work in confined-space or elevated areas, and adhere to site PPE requirements. f8zcEKPxLP

Sr. Manager, Site Analytics New York, NY, United States Full time Schedule $126,120 - $209,880 Annually* • based on job, location, and schedule Job Description About Macy’s is proudly America’s Department Store. For more than 160 years, Macy’s has served generations at every stage of their lives. Customers come to us for fashion, value and celebration. Now is an exciting time to join Macy’s, Inc. The face of retail is changing, and change requires innovation. Macy's is the largest NYC based digital retailer and has driven more than ten consecutive years of double-digit growth. We’re building a new type of customer-centric shopping experience - at the intersection of content, commerce, and technology - to help customers find and buy products they love. Do you want to collaborate with a smart and talented team in a fun work environment? This is a unique opportunity to join an established company that is investing in development and growing digital business at scale. Gain first-hand experience defining the future of online and physical commerce. With a constant influx of exciting and challenging problems to solve - you'll never have a boring day at the office. We also offer many roles with the freedom to build and lead a team. Join Macy’s Digital to grow your career and help shape the future of an iconic brand. Job Overview The Senior Manager is responsible for developing and overseeing measurement and analyses towards the impact of cross functional and site merchandising optimizations for Macys.com. You will find ways to allow site merchandising and the broader digital business to make critical data-informed decisions by developing methodology and leading a team of analysts in delivering value add and insightful recommendations. With your comprehensive command of data-analysis tools and techniques, you'll design and guide a team through analyses frameworks, triage site usage impacts and performance, develop data stories with recommendations alongside a dedicated team, and generate automation where appropriate. Essential Functions The Senior Manager, Site Analytics responsibilities include, but are not limited to: Collaboration, Analysis, and Leadership: • Partner and own accountability to site merchandising and stakeholder teams solving complex problems and proactively identify opportunities to improve the customer experience, • Provide analytics thought leadership to digital and enterprise partners to improve site merchandising strategy and optimizations, • Lead and own individual strategic analytics projects along with direct report accountability., • Proactively guide direct reports in strategic measurement approach development to identify teaching moments at every opportunity., • Expert Adobe Analytics background with the ability to build dashboards and enable stakeholders to make data-driven decisions, • Collaborate with senior leaders on enterprise initiative teams to provide analytics and insights around current performance and future enhancements, • Develop ground-up strategy for understanding and monetizing impact of programs designed to increase key performance indicators., • Develop and deliver methodology for impact and scenario analysis due to event, site, or technical business changes., • Lead administration of Analytics Office Hours on a bi-weekly basis delivering training to cross functional organizations along with direct reports., • Own enterprise Adobe trainings and best practices, guiding direct reports in delivery and content development., • Develop full suite of analytics dashboards including conducting QA for all work products within dedicated team., • Collaborate with site merchandising leadership to create Adobe dashboards and measurement approach leading to automation and reporting efficiencies., • B.A. required, Masters in Statistics, Analytics, or related field preferred., • Minimum 5 years of experience in Consulting, Strategy, or E-commerce/Retail Analytics., • Majority of experience in Digital Merchandising, Retail, Product Management or Marketing preferred., • Expert in web analytics tools, preferably Adobe Analytics., • Experience in SQL, data manipulation a plus., • Experience with Tableau or other visualization platforms a plus., • Expert in MS Office computer programs are required., • Ability to communicate thoughtful data storytelling to senior level leadership and business stakeholders resulting in clear and concise recommendations., • Must be able to develop and view complex data for extended periods of time., • Able to manage multiple projects as an individual and within a team - can identify primary and secondary objectives, prioritize time and communicate timeline to team members., • Motivated to research and monitor performance data in real time identifying issues as they occur and delegating triage to direct reports., • Consistently demonstrate regular, dependable attendance and punctuality., • Ability to work a flexible schedule based on department and Company needs This job description is not all-inclusive. Macy's, Inc. reserves the right to amend this job description at any time. Macy's, Inc. is an Equal Opportunity Employer, committed to a diverse and inclusive work environment. DIGITAL00 This position may be eligible for performance-based incentives/bonuses. Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment. ___ to see details on benefits. Apply Now Job Info • Job Identification82889, • Job CategoryDigital, • Posting Date11/18/2025, 02:01 PM, • Locations 151 West 34th Street, New York, NY, 10001, US

Job Description Client Solutions Manager Overview: • The Client Solutions Manager will leverage their knowledge of online media, communication and relationship building skills, and analytical abilities to provide campaign intelligence and campaign strategy consultation, including identifying areas where we can provide more value to our clients. The Client Solutions Manager will be measured by their ability to build, cultivate, and partner with our clients as well as their ability to drive incremental revenue. The Client Solutions Manager is a nimble team player who is comfortable managing multiple clients, campaigns, and projects concurrently., • Location - New York City, NY (Hybrid – 2 to 3 days onsite)Responsibilities:, • Build trusted relationships with clients providing best-in-class customer experience by proactively identifying and solving customer challenges, • Partner with cross-functional teams across Insights, Marketing, Media Operations, etc. to collaborate on campaign activation and drive toward client goals, • Be a consultative seller to renew and grow client investments, • Proactively analyze and optimize customers’ advertising campaigns and marketing programs to make strategic recommendations to customers and ensure client objectives are achieved, • Consult and own all aspects of the client’s media campaigns including targeting, implementation, creative and content quality, optimization, performance, and proving ROI through campaign insights, • Apply rigor and use technology to design account plans to meet revenue goals, • Support customer communication and education including a best-in-class onboarding experience and ad hoc platform education needs, • Drive new product adoption and partner technology integration to enable client success and efficiency, • Collaborate with product teams to improve service offerings and campaign management tools and ensure our customer needs are metBasic Qualifications:, • 3+ years of experience in advertising, sales, marketing, consulting, or media, • 2+ years of auction based or programmatic campaign management and optimization experience (i.e. Google Ads, SEO/PPC, ad exchange/trading desks)Preferred Qualifications:, • BA/BS degree or equivalent practical experience, • Ability to work with MS Office Suite (PowerPoint, Excel, Google Docs), • Demonstrated experience with Sales Force or relatable ticketing systems, • Demonstrated analytical background and experience with statistical analysis, return on investment modeling, and advertising / media analytics, • Ability to think strategically with a proven track record of achieving results by connecting a customer’s pressures with data-driven products and solutions., • Demonstrated understanding of internet advertising technology and marketing automation, • Ability to effectively manage time, prioritize tasks and work within deadlines with little supervision, • Ability to work independently and collaborate cross-functionally, • Demonstrated commitment to understanding and prioritizing the needs of the customerSuggested Skills:, • Stakeholder Management, • Sales Force, • Google DocsCompensation:, • $30.96 - $42.92/hr. (W2/Non-Exempt)Req# 16107

Job DescriptionDescription: NYC Healthcare Management Organization Now Hiring IT Desktop Engineer. 5 to 10 Year extensive experience as a Desktop Systems Engineer. Location: Midtown NYC. (On-site) Salary Range: $90,000.00 To 125,000.00 + Benefits Unrestricted Work Authorization Required JOB SUMMARY: The Desktop Engineer is a critical role that focuses on ensuring the smooth deployment, management, and support of desktop systems for the entire organization. You will utilize your expertise with Intune, SCCM and other tools for application packaging, deployments, imaging, and inventory control to enhance desktop environments. You will play a key role in supporting projects such as Unified Endpoint Management to transform the way desktop images are created, managed, and deployed across the organization. You will utilize your expertise in scripting and automating processes to aid our effort in achieving zero-touch image deployments and maintenance of desktop systems. Please note this role is based out of our Queens Health Center. DUTIES AND RESPONSIBILITIES: Collaborate with clients to understand their IT needs and challenges, providing expert advice and support for desktop environment management, troubleshooting, and optimization. Design, create, and manage application packages for deployment using ManageEngine, SCCM, Microsoft Intune, and other tools ensuring proper configuration and distribution across client environments. Develop, manage, and maintain desktop images for various operating systems and configurations. Efficiently deploy these images to both new and existing systems, adhering to client requirements, security, and best practices. Develop and maintain scripts and automation workflows to streamline and automate various aspects of desktop image creation, deployment, and management, with a focus on achieving zero-touch deployments. Assist in maintaining software and hardware inventory tracking systems, regularly updating databases to ensure accurate and current information. Oversee patch management processes, including the automated deployment and verification of updates. Generate detailed reports on patch status, compliance, and any encountered issues. Create and maintain thorough documentation for processes, configurations, and deployments, ensuring all procedures are clearly documented and accessible for future reference. Diagnose and resolve complex issues related to desktop environments, including hardware, software, and network problems. Contributes to team effort. Performs other duties as assigned. Requirements: EDUCATION AND EXPERIENCE: Bachelor’s degree in Engineering, Computer Science, Information Systems, a related area, or equivalent work experience. 5-10 years of extensive experience as a Desktop Systems Engineer or in a similar role, with a proven track record of supporting desktop infrastructure projects and initiatives 5-10 years of experience using SCCM for imaging and deployments 3+ years of experience using Intune for imaging and deployments Experience using Manage Engine Endpoint Central, Script Logic and or Desktop Authority is a plus Microsoft Endpoint Administrator certification is desired. Microsoft Modern Desktop Administrator certification is desired. ITIL V4 certification is desired. KNOWLEDGE, SKILLS, AND ABILITIES: Demonstrated experience in a desktop engineering role, with a strong background in managing and deploying desktop environments using Intune and SCCM. Proficiency in Microsoft Intune and SCCM for application management and deployment. Advanced proficiency in PowerShell scripting, Windows Management Instrumentation (WMI) Microsoft Deployment Toolkit (MDT), Active Directory, and Group Policies with demonstrated experience in developing automation solutions for desktop environments. Strong problem-solving skills, excellent communication abilities, and the capacity to work independently as well as collaboratively within a team. Strong understanding of desktop imaging technologies, deployment methodologies, and best practices, with hands-on experience in image creation, customization, and deployment processes. Ability to analyze complex technical issues, troubleshoot problems, and implement effective solutions in a timely manner. Strong communication and interpersonal skills, with the ability to collaborate effectively with team members, stakeholders, and vendors to achieve common goals and objectives. Attention to detail, ability to meet deadlines and prioritize deliverables for competing high-priority projects, and excellent time management skills. PHYSICAL DEMANDS: Occasional travel to Health Centers and other locations as needed. BENEFITS AND COMPENSATION: Medical, Dental, Vision, Pharmacy, and Mental health benefits at no cost to all benefits-eligible employees and their eligible dependents Paid Time Off (Vacation, Personal, Sick days, and 12 paid Holidays) 401(k) Plan with employer contribution Life Insurance Tuition Reimbursement Short Term and Long-Term Disability Benefits Legal Services Wellness Benefits

Job DescriptionSalary: $65000-$80000 Location Hybrid Local to NYC (ability to travel onsite to client locations as needed) Salary Range $65,000$80,000 Department Service Desk Reports To Service Desk Manager About the Company ADDA is partnering with a fast-growing, high-performing IT Managed Service Provider (MSP) serving clients across diverse industries. The organization is known for exceptional client service, a collaborative team culture, and a modern, non-tiered support model where team members are trusted to own problems end-to-end. Were looking for a Senior IT Support Specialist who leads with customer service, thinks holistically about systems, and enjoys solving complex problems while building strong client relationships. The Role As a Senior IT Support Specialist, youll be a primary point of contact for clients, responsible for resolving advanced technical issues, driving long-term fixes, and improving how support is delivered. This is not a call-center or ticket-churn role. Youll work across multiple client environments, communicate directly with stakeholders, and take ownership from initial request through resolution and follow-up. Success in this role requires both strong technical capability and excellent customer-facing judgment. What Youll Do • Serve as a trusted, client-facing technical resource for escalated and complex support needs, • Diagnose and resolve issues across Windows, macOS, Linux, Microsoft 365, Google Workspace, and mixed cloud/on-prem environments, • Own issues end-to-end including investigation, resolution, documentation, and client communication, • Support networking components such as firewalls, switches, VPNs, VLANs, DNS/DHCP, Wi-Fi, and routing, • Partner with teammates in a non-tiered support structure that values collaboration and shared ownership, • Participate in client projects including migrations, deployments, security initiatives, and system upgrades, • Identify recurring issues and recommend automation, tooling improvements, or process changes, • Maintain clear, accurate documentation and contribute to internal knowledge resources Experience with all tools is not required. Exposure to several is strongly preferred. Cloud & Productivity • Microsoft 365, Azure AD, Intune, • Windows Server, Active Directory, Group Policy, • Meraki, Fortinet, SonicWall, • VLANs, VPNs, Wi-Fi administration, • RMM platforms such as NinjaOne or Datto RMM, • PSA tools including ConnectWise or Autotask, • 25+ years of experience in an MSP or fast-paced, multi-client IT support environment, • Strong troubleshooting skills across systems, networking, cloud services, and security fundamentals, • Customer-first mindset with the ability to communicate clearly and calmly with non-technical users, • Comfort diagnosing unfamiliar technologies through logic, research, and experimentation, • High ownership mentality you dont pass problems along, you solve them, • Proactive approach to improving processes, documentation, and tooling, • Desire to keep learning and expanding technical depth, • Customer-focused support culture: Technical excellence paired with real client relationships, • Non-tiered team structure: Ownership, autonomy, and accountability without rigid escalation paths, • Variety and growth: Exposure to diverse environments that rapidly build skills, • Impact-driven work: Your ideas for efficiency, automation, and improvement are encouraged and implemented, • Supportive culture: Curious, collaborative teammates who value quality work and mutual respect

Natixis CIB is seeking a dynamic and experienced Vice President of Network Security to lead and enhance our network security infrastructure across the AMER region. This strategic leadership role requires a deep technical understanding of network security and the ability to drive initiatives that protect our systems while mentoring a talented engineering team. The job responsibilities include, but are not limited, to the following: • Infrastructure Oversight: Lead the design and administration of Natixis CIB AMER's network security infrastructure, focusing on critical components including DNS, F5 Load Balancers, Fortinet and Palo Alto firewalls, VPNs, proxies, Remote Access and DMZ connectivity., • Technology Initiatives: Drive technology projects aimed at enhancing cybersecurity and improving network performance in alignment with organizational goals., • Continuous Monitoring: Ensure optimal network performance through continuous monitoring, dashboard creation, promptly addressing any security incidents., • Documentation Management: Maintain comprehensive documentation, including network security asset inventories, diagrams, procedures and vendor contacts, to support operational efficiency and facilitate effective communication., • Cross-Department Collaboration: Collaborate with infrastructure teams to resolve network-related challenges and ensure seamless operations across departments., • Audit and Security Coordination: Work closely with audit and IT Security teams in both AMER and BPCE-IT to provide necessary documentation and implement remediation plans as required., • Staff Mentorship and Training: Mentor and train junior engineering staff, fostering a culture of growth and skill development within the network team., • Vulnerability Assessments: Conduct vulnerability assessments and manage patching processes to effectively mitigate and report security risks across the AMER region., • Security Reporting: Develop and deliver regular security reports to Leadership, highlighting key metrics, incidents, and trends to inform strategic decision-making., • LOD1 Security Management: Manage Line of Defense 1 (LOD1) network security controls and request as specified by the IT Risk Department., • Strategy Alignment: Coordinate with AMER and Head Office IT Security teams to assure alignment on security strategies and policies., • Tool Proficiency: Profiecent knowledge of security tools such as SIEM, Splunk, Centreon and Qualys for effective monitoring and incident response., • Bachelor’s degree in computer science, Information Technology, Cybersecurity, or a related field; Master’s preferred., • 6+ years of hands-on experience in network security management, preferably within the financial services industry., • Extensive experience managing Cisco Firepower, Fortinet and Palo Alto firewalls, including DMZ design implementation., • Relevant certifications such as Fortinet NSE 4/5, Palo Alto Networks Certified Network Security Engineer (PCNSE), Cisco CCNP Enterprise and CCNP Security is a plus. Highly desirable CISSP, CISM., • Strong project management and leadership experience., • Excellent communication and problem-solving skills, with a focus on collaboration and teamwork., • Extensive understanding of network technologies – L2, L3, VXLAN, BGP, LAN/WAN/VPN, • Extensive understanding of security technologies such as firewall, load balancing, proxy, authentication methods, • Strong knowledge of DNS/DHCPWSG (Web Security Gateways), Proxy-pac scripting, • Troubleshooting knowledge of network and security systems with minimal guidance is required., • OSI Layer 4 and Layer 7 protocol analysis and troubleshooting experience is required., • Excellent oral and written communication and documentation skills are essential., • Ideal candidate must have a strong understanding of Zero Trust Architecture and Network Access Control design for enterprise network infrastructure design, and troubleshooting., • Among these technologies, knowledge of Arista and Cisco design, configuration and automation is a definite plus, • Knowledge of scripting languages such as Python, PoweShell, or Ansible., • The individual will need to be very organized, flexible, results oriented and able to multi-task to meet the demands of our dynamic environment, • The candidate should be a self-starter, be able to work with minimal supervision, properly and effectively report project/work status to management and peers, take full ownership and responsibility of the tasks assigned to her/him and work them through completion., • The candidate should be able to demonstrate both technical capabilities and in-depth knowledge of various security and network concepts, technologies, and best practices, • The candidate should have the ability to convey in non-technical terms complex technical explanations related to problems, designs, etc., • Knowledge of Ansible Scripting is a plus, • Knowledge of micro segmentation tools such as Illumio or VM Ware NSX is a plus Natixis is an equal opportunity employer, committed to a workplace free of discrimination. Natixis will not tolerate any form of discrimination based on age, color, mental or physical handicap or disability, pregnancy, marital status, sexual orientation, national origin, alienage, ancestry or citizenship status, race, religion, sex (including sex stereotyping, gender identity, gender expression or transgender status), veteran status, creed, genetic information or carrier status, or any other protected characteristic as established by law. Respect for all means that we deal with each person as an individual and not as a member of any group. All qualified applicants will receive consideration for employment. Management is expected to provide leadership in supporting the firms EEO program by taking steps to promote EEO in all facets of employment including recruitment, hiring, retention, promotion, performance assessment, and career-development opportunities. The salary range for the VP position will be between $150,000 - $180,000. Natixis is required by law to include a reasonable estimate of the compensation range for this role. Actual base salary will vary and will be based on several factors including, but not limited to, relevant experience, education, skills set, applicable licensure and certifications, and other business and organizational needs. Base salary is only one component of our total rewards package. Natixis also offers a generous benefits package, and you may be eligible for a discretionary incentive award depending on company and individual performance.

Job DescriptionABOUT US At RADAR, we're transforming the way the world thinks about physical retail. RADAR has raised over $104M from top investors, retailers, and strategics and works with some of the world's top billion-dollar global retailers. We're building the future of in-store experience where every product and every person can be precisely located in real time. Our platform combines RFID and AI to unlock hyper-accurate product visibility and automation at scale. From real-time inventory tracking to seamless checkout experiences, our technology empowers some of the world's largest retailers to streamline operations, reduce loss, and elevate both employee and customer experiences. We're a fast-growing, mission-driven startup where bold ideas, collaboration, and impact are at the core of everything we do. Join us as we reshape the physical world with digital precision, starting with retail and expanding far beyond! OUR VALUES Mission-Driven: We're transforming retail with cutting-edge technology and building something that truly matters. Collaborative Team: We thrive on curiosity, shared goals, and solving complex problems together. High Impact: You'll make meaningful contributions from day one and help shape the future of our product and company. Clear Communication: We value honesty, humility, and respectful dialogue—everyone's voice matters. Balanced Lives: We work hard, but not at the expense of well-being. We respect time, boundaries, and life outside of work. Diverse Perspectives: We believe better ideas come from diverse backgrounds, experiences, and viewpoints. Empathy-Driven Design: We build with deep respect for our end users, listening closely to their feedback and needs. ABOUT THE JOB We are seeking a dedicated Senior Specialist Store Technical Support with a strong background in Helpdesk and Customer Support to join our dynamic team. The ideal candidate will combine solid technical expertise with excellent communication skills to effectively engage both technical and non-technical stakeholders. In this role, you will partner closely with IT Engineering, Customer Operations, and other cross-functional teams to identify root causes of issues affecting store deployments and overall customer experience. You'll thrive in a collaborative environment, drive projects to resolution, and champion process improvements that enhance RADAR's operational efficiency and customer satisfaction. Responsibilities • Serve as a primary point of contact for store-related technical support, assisting both external customers and internal stakeholders., • Partner with IT Engineering and cross-functional teams to troubleshoot, diagnose, and resolve issues impacting customer store deployments., • Develop and maintain SQL queries and automation scripts to streamline processes, improve team productivity, and SLA adherence, • Manage and track support requests using service desk management tools, ensuring timely resolution and accurate documentation., • Utilize Field Service Management tools to coordinate field dispatches and maintenance activities, minimizing customer impact., • Collaborate with vendors and hardware partners to coordinate and streamline maintenance dispatches and technical store visits., • Identify trends and recurring issues through data analysis to develop proactive solutions and process improvements., • Write and maintain reports and procedural documentation., • Drive root cause analysis and ensure effective issue escalation and follow-up., • Maintain strong communication with customers, providing clear explanations of technical issues in accessible, non-technical terms., • You have 3+ years of experience in Helpdesk, Technical Support, or Customer Support roles., • You have proven ability to explain technical concepts to non-technical audiences clearly and effectively., • You are proficient SQL knowledge with the ability to analyze data and develop scripts that automate processes and drive team productivity., • You have strong problem-solving, analytical, and organizational skills with a high attention to detail., • You have experience using service desk management software to monitor KPIs and track customer issues., • You have hands-on experience with Field Service Management tools to coordinate dispatches and maintenance operations., • You have familiarity with ITIL frameworks, focusing on IT Service Management (ITSM) best practices., • You have demonstrated ability to evaluate, escalate, and drive issues to timely resolution., • You have previous experience supporting retail customers or store environments., • You have the ability to manage multiple priorities in a fast-paced environment while maintaining composure under pressure., • You have excellent written and verbal communication skills., • You have the ability to work independently and collaboratively across teams., • You have Intermediate knowledge of:, • Linux, Networking, • Terminal. CMD, • SSH and Telnet, • You have strong customer-centric mindset and ability to foster positive relationships with partners and hardware teams., • You have flexibility to work additional hours as required to provide issue resolution., • You have experience in field service coordination., • You have experience with automation frameworks or scripting languages (e.g., Bash, Python, PowerShell)., • You have a background in incident response or root cause analysis frameworks., • You have certifications such as CompTIA Network+, Linux+, ITIL Foundation, or equivalent., • You have intermediate knowledge of JavaScript Research has shown that women & underrepresented minorities are more likely to read lists of requirements and consider themselves unqualified if they don't meet every single one. This list represents what we're ideally looking for, but everyone has unique strengths & weaknesses, and we hire for strength & potential, not lack of weakness. Use of artificial intelligence or a LLM such as ChatGPT during the interview process will be grounds for rejection of your application process.

Job Description We are looking for a Desktop Support Engineer to provide technical assistance to our clients. You will help install, upgrade and troubleshoot hardware and software systems. If you’re computer-savvy and enjoy supporting end users, we’d like to meet you. To succeed in this role, you should have a problem-solving attitude along with the ability to give clear technical instructions. You should also be familiar with remote troubleshooting techniques. Ultimately, you will ensure prompt and accurate customer service and increase client satisfaction. Responsibilities • Address user tickets regarding hardware, software and networking, • Walk customers through installing applications and computer peripherals, • Ask targeted questions to diagnose problems, • Guide users with simple, step-by-step instructions, • Conduct remote troubleshooting, • Test alternative pathways until you resolve an issue, • Customize desktop applications to meet user needs, • Record technical issues and solutions in logs, • Direct unresolved issues to the next level of support personnel, • Follow up with clients to ensure their systems are functional, • Report customer feedback and potential product requests, • Help create technical documentation and manuals Requirements • Proven work experience as a Desktop Support Engineer, Technical Support Engineer or similar role, • Hands-on experience with Windows/Linux/Mac OS environments, • Working knowledge of office automation products and computer peripherals, like printers and scanners, • Knowledge of network security practices and anti-virus programs, • Ability to perform remote troubleshooting and provide clear instructions, • Excellent problem-solving and multitasking skills, • Customer-oriented attitude

Job DescriptionMembership Administrator Location: New York, NY Job Type: Full-time About Us We are the leading trade association serving the corporate loan market, providing advocacy, education, networking, and industry leadership to our members. Our membership includes financial institutions, law firms, buyside/asset managers and service providers involved in the broadly syndicated and private corporate lending market. Position Summary We are seeking a proactive and detail-oriented Membership Administrator to manage and optimize our Salesforce platform in support of membership operations and accounts receivable processes. This role plays a critical part in enhancing member engagement, maintaining data integrity, and ensuring timely and accurate invoicing and payment tracking. This role will serve as a key liaison between the association and its members, supporting engagement, retention, and growth initiatives. A strong working knowledge of Salesforce, including building and customizing reports and dashboards, using Data Loader, and integrating/leveraging third-party applications such as Pardot, is essential for success in this position.Key Responsibilities • Support the full membership lifecycle, including processing applications and assisting with onboarding new members., • Ensure membership data integrity through regular audits, deduplication, and data cleansing efforts., • Oversee invoicing and accounts receivable, including coordination with accounts payable teams and third-party payment portals (Ariba, Coupa, etc.)., • Assist with third-party applications and tools (e.g., Pardot, Fonteva) to enhance business operations., • Collaborate cross-functionally with Sales, Marketing, and Website Administration teams to align Salesforce solutions with business goals., • Develop and implement training programs to enhance Salesforce adoption and efficiency among users., • Stay informed on Salesforce updates, releases, and industry best practices, proactively implementing improvements., • Assist in reporting and analytics, providing actionable insights to support decision-making.Required Qualifications, • Bachelor’s degree, • 2-5 years of membership, administrative or customer service experience. Trade association or financial services industry experience is a bonus., • Strong experience with Salesforce CRM for data management, reporting and process automation., • Strong understanding of accounts receivable processes, including invoicing, payment tracking and collections., • Excellent analytical, problem-solving, and communication skills., • Ability to work independently while collaborating with cross-functional teams., • Customer-focused demeanor with problem solving mindset. Preferred Qualifications, • Experience in accounts receivable or financial operations., • Knowledge of business processes related to membership, sales, and marketing automation., • Experience with third-party tools such as Pardot, Fonteva, or other Salesforce-related applications.Benefits & Perks, • Competitive salary and performance-based incentives., • Comprehensive health, dental, and vision insurance., • 401(k) retirement plan with company matching., • Professional development opportunities, including Salesforce certification reimbursement., • Flexible work arrangements, including remote/hybrid options (two days a week)., • A collaborative and innovative work environment with opportunities for growth., • Salary range: $85,000 - $100,000 annually.If you're a proactive problem-solver passionate about leveraging Salesforce to drive business success, we encourage you to apply! Kiwi Partners is an Equal Opportunity Employer. Kiwi does not unlawfully discriminate in employment opportunities or practices on the basis of actual or perceived age, race, creed, color, national origin, sex, religion, physical or mental disability, medical condition, sexual orientation, gender, gender identity, gender expression, ancestry, marital status, veteran status or other military status, legal alien status or citizenship status, genetic carrier status, genetic information, AIDS or AIDS-related complex or HIV status, being a victim of domestic violence, protected activity (i.e., filing a charge of discrimination, participating in a discrimination proceeding, or otherwise opposing prohibited discrimination),or any other characteristic protected by federal, state, or local law. Powered by JazzHR VAsbRX5ZH6

Job DescriptionABOUT US At RADAR, we're transforming the way the world thinks about physical retail. RADAR has raised over $104M from top investors, retailers, and strategics and works with some of the world's retail brands including American Eagle and Gap. We're building the future of in-store experience where every product and every person can be precisely located in real time. Our platform combines RFID and AI to unlock hyper-accurate product visibility and automation at scale. From real-time inventory tracking to seamless checkout experiences, our technology empowers some of the world's largest retailers to streamline operations, reduce loss, and elevate both employee and customer experiences. We're a fast-growing, mission-driven startup where bold ideas, collaboration, and impact are at the core of everything we do. Join us as we reshape the physical world with digital precision, starting with retail and expanding far beyond! OUR VALUES • Mission-Driven: We're transforming retail with cutting-edge technology and building something that truly matters., • Collaborative Team: We thrive on curiosity, shared goals, and solving complex problems together, • High Impact: You'll make meaningful contributions from day one and help shape the future of our product and company., • Clear Communication: We value honesty, humility, and respectful dialogue—everyone's voice matters., • Balanced Lives: We work hard, but not at the expense of well-being. We respect time, boundaries, and life outside of work., • Diverse Perspectives: We believe better ideas come from diverse backgrounds, experiences, and viewpoints. You will manage a team responsible for remote troubleshooting, escalation coordination, and customer/vendor communications, while also owning the operational discipline required to prevent issues before they happen. This role is accountable for SLA performance, support quality, deployment readiness KPIs, documentation/runbooks, and cross-functional execution across Deployment Ops, NOC/Systems, Engineering, Supply Chain/Logistics, and external integrators. Responsibilities: People Leadership • Manage, coach, and develop a team supporting overnight deployments and deployment readiness., • Own hiring, onboarding, training, and performance management., • Own queue health, prioritization, and consistent execution against SLAs., • Set and track KPIs (response/resolution, reopen rate, repeat incidents, escalation quality)., • Own readiness workflows to prevent install-day issues (checklists, gating steps, pre-install validation)., • Partner with vendors/ops/logistics to ensure kitting accuracy, completeness, configuration, and labeling., • Act as senior escalation point for high-severity or complex issues., • Lead overnight incident response: triage - mitigate - communicate - escalate - handoff., • Maintain and improve runbooks, SOPs, readiness playbooks, and knowledge base., • Identify trends and drive fixes (process changes, automation, tooling improvements) to reduce repeat incidents., • Produce clear reporting for leadership on performance, readiness risks, and systemic issues.ABOUT YOURequired:, • 7+ years in IT support / technical operations / NOC / helpdesk, ideally supporting SaaS + hardware/IoT ecosystems., • 3+ years people management experience (hiring, coaching, performance management) leading a technical support or operations team., • Strong troubleshooting across hardware/software/networked systems; able to lead complex incident mitigation., • Familiarity with Linux/Unix, SSH, networking, and command-line troubleshooting., • Experience operating within SLAs and running structured incident response in a 24/7 environment., • Proficiency with ticketing and support tools (Jira, Zendesk, ServiceNow) and remote support workflows., • Strong communication skills—clear customer-ready updates, confident cross-functional leadership., • Ability to manage ambiguity, competing priorities, and high-impact work during overnight and deployment-critical windows.Preferred:, • Experience with retail deployments, RFID, and/or distributed hardware fleets., • Experience owning readiness workflows: kitting/staging, BOM validation, asset tracking, labeling, vendor QA, logistics handoffs., • Experience building support operations: KPIs, QA programs, postmortems, runbooks, problem management, and automation., • Vendor/integrator management experience in large-scale rollout programs.WHAT YOU'LL DO:In your first 30 days, you will:, • Learn Radar's product, deployment workflows, kitting/staging flows, and top support + readiness failure modes., • Shadow overnight support and readiness processes; map dependencies, handoffs, and escalation paths., • Baseline SLA performance and readiness metrics (kitting defects, missing/incorrect items, "install blocked" causes).In your first 60 days, you will:, • Take ownership of support ops and readiness execution (queue discipline, escalation quality, readiness gating)., • Implement improved kitting support workflows (checklists, defect categorization, exception handling, comms templates)., • Strengthen onboarding/training and close top documentation gaps across both support and kitting readiness., • Establish recurring trend reviews with Ops, NOC/Systems, Engineering, and vendor partners.In your first 90 days, you will:, • Deliver measurable improvements: faster resolution times, improved SLA adherence, reduced reopens/repeats., • Reduce kitting-related install disruptions via defect prevention + tighter vendor process controls. Research has shown that women & underrepresented minorities are more likely to read lists of requirements and consider themselves unqualified if they don't meet every single one. This list represents what we're ideally looking for, but everyone has unique strengths & weaknesses, and we hire for strength & potential, not lack of weakness. Use of artificial intelligence or a LLM such as ChatGPT during the interview process will be grounds for rejection of your application process.

About Our Client Company Our exclusive client is a Series A technology company with recent $25M raise from top-tier VCs. They are building a category-defining B2B2C verification platform that allows businesses and developers to verify data directly from its source using advanced mathematics and cryptographic proofs. Their Mission: Rebuild trust between people, brands, and platforms by fundamentally changing how onboarding, verification, and compliance work across the internet. About the Role This is a true Product Owner role. You will define what the product is and is not, guide it from early adoption through scale, and operate across discovery, UX, roadmap, and execution. You’ll stay close to customers, engineers, and real-world use cases. This is a rare opportunity to help define a new category of verification infrastructure at a moment when trust and privacy actually matter. Responsibilities • Product vision and roadmap across verification, onboarding, and automation, • Hands-on discovery with buyers, operators, and end users, • Clear prioritization for usability and design, • Product requirements, specs, and close collaboration with engineering, • Trust-sensitive UX for financial, identity, loyalty, and verification flows, • Onboarding and verification funnel performance end to end, • Measurable outcomes including fraud reduction, conversion lift, OpEx savings, and faster payouts Core Goals • Multi-Persona Design: Consumer experiences that feel safe, simple, and empowering. Enterprise workflows that are intuitive, automation-ready, and decision-grade., • Effortless Verification: Reduce 40%+ drop-off in onboarding by industry standards. Make complex verification feel instant and obvious in hindsight. Qualifications • Required: 8+ years in product management for modern technology products. MUST be currently interested and experienced in acting as a hands-on Product Manager, • Required: Experience in early-stage startups and GTM, ideally as a hands-on, de facto Head of Product, • Shipped B2B, B2B2C, and/or B2C products in areas such as: fintech, identity, payments, security, data infrastructure, crypto/blockchain, or regulated environments, • Direct ownership of onboarding, verification, or trust-sensitive flows, • Strong UX instincts and fluency with modern product tools (Figma, analytics, AI-enabled workflows), • Comfortable translating complex systems into simple, user-facing value, • Startup mindset with enough scale experience to know what “good” looks like, • Bias toward building, not delegating, and confident saying no to protect focus, • Strong UX instincts and fluency with modern product tools (Figma, analytics, AI-enabled workflows), • Experience in Product Management for modern tech platforms, ideally within one or more of the following verticals: fintech, identity, payments, security, data infrastructure, or regulated environments Pay range and compensation package: $150-190K base (depending on skills and location) + significant equity + 100% paid benefits Equal Opportunity Statement We are committed to diversity and inclusivity in our hiring practices.

Job Description Enabling safe and rewarding digital lives for genuine people, everywhere We make it our mission to ensure more genuine people have digital access to opportunities, and businesses have access to more genuine people. Our technology draws on diverse and reliable data to create a single point of truth for identity and address verification. With over 30 years of experience behind us our team and technology are focused on enabling safe and rewarding digital lives for everyone. Regardless of age, location or background, genuine people everywhere should be able to digitally prove who they are and where they live. About the team and role Customer Success Team At GBG, we don’t just provide products. We deliver valued solutions to help our customers grow their business. This is a unique opportunity to join our Customer Success team at the ground floor and have a direct imprint on how our organization serves as the connection point between our customers, our solutions, and the rest of the GBG organization. We will work together under the guiding principle that healthy customers are growing customers and to achieve that requires: • Understanding our customer’s goals and quantifying how GBG helps achieve them, • Demonstrating curiosity in our customer’s needs and their business strategy, • Building relationships and engagements across different levels of our customers, • Partnering cross functionally within GBG to operate on behalf of our customers, • Challenging both our customers and GBG team on new ways to innovate for growth The Role As a Revenue Operations Specialist (Customer Success), you will be the straegic and operational backbone of the Customer Success team. You’ll optimize systems, processes, data, and technology to enable our Customer Success Managers (CSMs) to focus on building strong customer relationships. You’ll drive automation, manage the internal CS tool tech stack, analyze customer health data, and design workflows that improve team productivity, consistency, and retention outcomes. This role is ideal for someone that enjoys working cross-functionally and who thrives at the intersection of strategy, systems, and scale. What you will do • Own and optimize the Customer Success tech stack (e.g., CS platform, Salesforce, etc.), • Design and implement scalable processes that support CSM workflows and customer lifecycle management, • Develop and maintain dashboards and reporting to monitor customer health, churn risk, and engagement, • Partner with cross-functional teams to align CS Ops initiatives with broader business goals, • Automate routine tasks to increase CSM efficiency and reduce manual work, • Support onboarding, training, and enablement of CSMs on tools and processes, • Lead initiatives to improve data quality, segmentation, and actionable insights, • Track and report on KPIs related to retention, expansion, and customer satisfaction Skills we are looking for • 3+ years of experience in Customer Success Operations, Revenue Operations, or a related field within a SaaS or technology environment., • Advanced proficiency in Salesforce and ServiceCloud, with hands-on experience configuring workflows, dashboards, and automation to support CS teams., • Demonstrated success in designing and scaling operational processes that improve efficiency and customer outcomes across teams or regions., • Strong analytical skills, with 2+ years of experience in data visualization and reporting using tools such as Tableau, Power BI, or advanced Excel (pivot tables, VLOOKUP, macros)., • Proven track record of managing cross-functional projects, including stakeholder alignment, timeline management, and delivery of measurable results., • Experience supporting CS teams with tools, insights, and playbooks that drive adoption, retention, and expansion., • Ability to translate business needs into scalable operational solutions, including system enhancements, process improvements, and reporting frameworks., • Comfortable operating in fast-paced, ambiguous environments, with a bias for action and continuous improvement., • Excellent written and verbal communication skills, with a proactive, solution-oriented mindset and the ability to influence across levels. Benefits To find out more As an equal opportunity employer, we are dedicated to creating a diverse and inclusive workplace where everyone feels valued and empowered. Please inform your GBG Talent Attraction Partner if you require any reasonable adjustments to the interview process. To chat to the Talent Attraction team and find out more about our benefits and why we’re a great place to work, drop an email to and we’ll be in touch. You can also find out more about careers at GBG and check out our current opportunities at gbgplc.com/careers.

Job Description The future of AI — whether in training or evaluation, classical ML or agentic workflows — starts with high-quality data. At HumanSignal, we're building the platform that powers the creation, curation, and evaluation of that data. From fine-tuning foundation models to validating agent behaviors in production, our tools are used by leading AI teams to ensure models are grounded in real-world signal, not noise. Our open-source product, Label Studio, has become the de facto standard for labeling and evaluating data across modalities — from text and images to time series and agents-in-environments. With over 250,000 users and hundreds of millions of labeled samples, it's the most widely adopted OSS solution for teams working on building AI systems. Label Studio Enterprise builds on that traction with the security, collaboration, and scalability features needed to support mission-critical AI pipelines — powering everything from model training datasets to eval test sets to continuous feedback loops.We started before foundation models were mainstream, and we're doubling down now that AI is eating the world. If you're excited to help leading AI teams build smarter, more accurate systems — we'd love to talk. Job Description: We are seeking a talented Support Engineer to join our team and provide exceptional technical support for our industry-leading data labeling software. As a Support Engineer, you will play a crucial role in ensuring the seamless operation of our platform and assisting our clients in resolving any technical issues they encounter. You will work closely with our product and engineering teams to deliver prompt and effective solutions, contributing to the overall success of our product. As our team scales, this role will play a critical part in advancing our support maturity—improving processes, strengthening our ability to deliver proactive support, and contributing to internal tooling and automation. Responsibilities: • Provide technical support to clients via email and support tickets, addressing inquiries related to the installation, configuration, and usage of Label Studio., • Diagnose and troubleshoot software issues reported by clients, utilizing debugging tools and logs to identify root causes and implement timely resolutions., • Collaborate closely with Product, Engineering, and Customer Success to drive issue resolution., • Create internal and external documentation to improve support quality and self-service., • Proactively identify opportunities for process improvements and contribute to the continuous enhancement of our support procedures and workflows., • 3–5 years in technical support or support engineering for a SaaS or developer-focused product., • Strong debugging skills across cloud environments, APIs, browser issues, and containerized systems., • Proficiency in Python or Javascript programming language for scripting and automation tasks., • Strong understanding of cloud computing platforms, particularly AWS (Amazon Web Services), including services such as EC2, S3, Lambda, and IAM., • Familiarity with machine learning concepts and frameworks, with experience working with ML models preferred., • Excellent problem-solving skills and ability to analyze complex technical issues., • Exceptional communication skills, both written and verbal, with a customer-centric approach., • Ability to thrive in a fast-paced environment, managing multiple priorities effectively and meeting tight deadlines., • Experience with Kubernetes, container orchestration, or infrastructure debugging., • Knowledge of ML/AI workflows or data labeling pipelines., • Familiarity with Agile development methodologies.

Job Description About Inspira Education Inspira Education Group is one of the fastest-growing edtech startups in the US. We started with a simple mission to democratize access to high-quality coaching so that every student in the world has an equal opportunity to access the best opportunities. As the world's leading network of top admissions coaches in medical, legal, business, and college studies, we're building software and services in one place—disrupting long-entrenched application processes with products and experiences that strive to provide an equal platform for candidates from diverse backgrounds worldwide. As one of the fastest-growing edtech firms in the world, we are backed by some of the leading venture capital firms and investors in the world, including Zeev Ventures, Quiet Capital, Craft Ventures, Jeff Fluhr (Founder of Stubhub), and David Sacks (Former COO of PayPal and Founder of Yammer). The Role As a Student Success Manager, you're the strategic mastermind behind the entire supply operations of Inspria's marketplace. You will be matching ambitious students with the perfect counselors to guide them through admissions and test prep journeys. You are the heartbeat of the student experience at Inspira, blending relationship management, operational excellence, and creative problem-solving to ensure every student's success. You'll collaborate closely with internal teams, students, and families, acting as the trusted advisor who navigates each student through their personalized roadmap toward achieving their academic goals. Your energy, empathy, and proactive approach will directly shape students' futures and Inspira's continued growth. This is a hybrid position based in New York City, requiring four (4) days per week in our office. What You'll Do Customer Success & Escalations • Lead the customer escalation function to ensure fast, empathetic, and consistent issue resolution, • Develop SOPs and escalation protocols to improve quality and reduce refund rates, • Build out processes to track and improve NPS, CSAT, and retention metrics, • Architect and implement new processes to improve counselor performance, student experience, and business efficiency, • Leverage CRM and automation tools (HubSpot, etc.) to streamline workflows and maintain data integrity, • Lead operational planning and execution for new products, services, or verticals, • Collaborate cross-functionally across sales, marketing, product, and tech to ensure seamless launches, • Partner with sales and lifecycle marketing to design and implement upsell/cross-sell strategies, • Train counselors and student success teams to identify upsell opportunities during client interactions, • Build structured student feedback loops to capture insights on counselor performance and overall experience, • Translate feedback into continuous improvement plans, counselor training, and operational refinements, • Partner with senior counselors to create mentorship and training programs that elevate overall qualityWho You Are, • 3–7 years of experience leading and scaling teams in operations, customer success, or program management, ideally within a high-growth service, education, or marketplace environment, • Proven ability to handle customer escalations and collaborate with internal stakeholders with empathy and clarity, • Background in managing or recruiting service providers (e.g., coaches, tutors, consultants) is a strong plus, • Hands-on experience working in a startup or high-growth marketplace business, • Familiarity with building and optimizing workflows in CRMs such as HubSpot, Salesforce, or Airtable, • Detail-oriented with a high bar for excellence, while knowing how to keep momentum and avoid getting stuck, • Thrive on ownership and autonomy, continuously improving processes and outcomes week over week, • Comfortable wearing many hats and able to discern when to build something new vs. optimize what already exists, • Energized by working with people and passionate about solving for both sides of a marketplace, • Collaborative, humble, and hardworking. You bring zero ego and a strong "roll-up-your-sleeves" mentalityWhat You'll Get, • A front-row seat at a fast-growing, mission-led company, • Autonomy to run an entire function, and real influence on the company's future, • Founders who care deeply about impact, and give you space to run, • A chance to help thousands of students realize their dreams, • Amazing people with a great vision and values, • Ability to work directly with co-founders and drive impact super quickly, • Your work directly impacts the lives and careers of students across the globe, • 100% coverage of health, vision, and dental benefits, • Flexible Paid-time Off, • Learning and Development Budget, • Retirement Savings Plans - 401k with matching, • Diversity and inclusion programs that promote employee resource groups like OWN (Outreach Women's Network), AAPI, Rainbow (LGBTQIA+), Gender+, LatinX, Black Excellence, Disability Community, and Veterans Inspira Education Group does not discriminate based on race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity, or any other reason prohibited by law in providing employment opportunities and benefits.

Job DescriptionAbout Taskrabbit: Taskrabbit is a marketplace platform that conveniently connects people with Taskers to handle everyday home to-do's, such as furniture assembly, handyman work, moving help, and much more. At Taskrabbit, we want to transform lives one task at a time. As a company we celebrate innovation, inclusion and hard work. Our culture is collaborative, pragmatic, and fast-paced. We're looking for talented, entrepreneurially minded and data-driven people who also have a passion for helping people do what they love. Together with IKEA, we're creating more opportunities for people to earn a consistent, meaningful income on their own terms by building lasting relationships with clients in communities around the world. Taskrabbit is a hybrid company with employees distributed across the US and EU and a Built In — Best Places to Work (2022, 2023, 2024) continually ranked across multiple national and regional categories. Join us at Taskrabbit, where your work will be meaningful, your ideas valued, and your potential unleashed! This role operates on a hybrid schedule requiring two days of in-office per week. The position can be based in either our new New York City office. About the Role Technology is at the heart of how we deliver great customer experiences. We're looking for a Customer Service Tools & Systems Specialist who is eager to learn, grow, and develop expertise in the platforms that power our Customer Service organization, including Zendesk, chatbots, and other operational tools. In this role, you'll support the configuration, maintenance, and optimization of our customer service systems, helping ensure that our tools run efficiently and support both customers and agents. You'll collaborate with experienced team members and partners across CS, training, WFM, Product and wider Operations to implement new features, improve workflows, and build your skills in support technology. This is a developing role, ideal for someone who is building technical expertise, refining communication and collaboration skills, and passionate about improving the customer and agent experience through smarter systems and automation. What You'll Work On Zendesk Administration Support: Assist in managing the Zendesk platform, including configurations, automations, and workflows. Support updates to ticket forms, triggers, macros, and user permissions. Learn how to optimize routing and reporting through guided coaching and hands-on practice. Chatbot & Automation Support: Help maintain and improve chatbots and conversational AI tools that enhance the customer experience. Support testing and performance tracking, and assist in designing conversation flows that make customer interactions smoother and more efficient. Customer Service Tool Ecosystem: Support other tools within the Customer Service tech stack, including LMS, QA, and VoC platforms. Learn how to manage user access, troubleshoot minor issues, and contribute to keeping systems aligned and integrated. Cross-Functional Collaboration: Collaborate with Product, Engineering, and Operations teams to implement small updates, test new features, and troubleshoot system issues. Communicate progress and learn to present your work clearly within your team and stakeholder groups. Documentation & Process Improvement: Document configurations, workflows, and tool changes to maintain transparency and consistency. Support process improvement efforts by helping identify opportunities for automation or workflow enhancements. Operational Support: Assist in resolving basic tool-related issues for Customer Service agents. Escalate complex problems appropriately while developing troubleshooting and analytical skills through guidance and mentorship. Your Areas of Expertise • 1+ years of experience in customer service, operations, or a technical support environment., • Foundational knowledge of Zendesk or similar tools (Freshdesk, ServiceNow, Salesforce Service Cloud)., • Interest in learning chatbot management, automation, and customer service system integrations., • Familiarity with LMS, QA, or VoC tools is a plus., • Strong attention to detail with a proactive approach to problem-solving., • Developing communication and collaboration skills, able to share updates and ideas within your team., • Curiosity about data, APIs, and system connectivity; open to learning basics of webhooks, scripting, or SQL., • Taskrabbit is a Hybrid Company. We value flexibility and choice but also stay committed to regular in-person connection., • The People. You will be surrounded by some of the most talented, supportive, smart, and kind leaders and teams -- people you can be proud to work with!, • The Diverse Culture. We believe that we make better decisions when our workforce reflects the diversity of the communities in which we operate. Women make up half of our leadership team and our diversity representation is above that of the tech industry average. Taskrabbit is an equal opportunity employer and values diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, ancestry, citizenship, sex, gender, gender identity, sexual orientation, age, marital status, military/veteran status, or disability status. Taskrabbit is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities. Taskrabbit will consider for employment all qualified applicants with criminal histories in a manner consistent with applicable law. Taskrabbit will never use text or chat applications to conduct interviews. We have a thoughtful and interactive interview process that includes an initial recruiter phone screen and several video-based interviews with our hiring teams. Communications will always be conducted by taskrabbit.com domain names.

Job Description Job Title: Client Services Associate Reports To: The Client Services Associate will report to the Client Services Supervisor, Client Services Manager, or equivalent leadership. Job Overview: The Client Services Associate provides exceptional office and mail services, delivering operational functions in the following areas: processing of inbound/outbound mail, distributing/delivering of mail, shipping and receiving product and supplies to support onsite business service center, replenishing/organizing/ordering office supplies (pens, paper, toner), insuring copy/print machines are functional and stocked, serving as a backup to the front of office (reception/concierge), and providing light maintenance/cleaning. Overall, this position continuously offers the highest level of service to all client and SPS employees while maintaining a professional image of the company by providing prompt, courteous and efficient service. Duties and Responsibilities: • Provides 5-star customer service to all employees (in all forms of communication)., • Receives inbound mail/packages and sorts incoming mail and inputs into chain of custody software package., • Manages outgoing mail/package transactions., • Performs duties associated with shipping and receiving of materials., • Notifies employees upon receipt of inbound deliveries., • Distributes mail/packages to company personnel., • Acts as point of contact for company personnel on mail/package inquiries., • Performs daily key ops of convenience multi-function devices (ensuring functionality, replenish toner/paper)., • Submit work orders for certain requests., • Service and replenish the barista, pantry, conference, kitchen, or meetings areas., • Will perform meeting room and conference room set ups., • May perform building occupant moves within assigned facilities., • Will perform light maintenance and cleaning duties as assigned., • Maintains the Business Service Center area in a neat and orderly fashion., • Monitors level of office supplies on the floor, and replenishing and orders accordingly., • Assists with copy/print orders and/or monitoring the copy/print equipment for satisfactory functionality., • Proactively seeks out additional work during downtime., • Builds professional relationships with customers and other teams., • Maintains professionalism and composure when interacting with all employees., • Trains back-up and providing guidance on policies and procedures., • Determines what additional support is needed when handling sensitive inquiries., • Provides exceptional customer service to client., • Strong verbal and written communication skills., • Excellent customer service skills., • PC skills MS Office Suite experience., • Ability to handle multiple tasks simultaneously., • Good organizational skills., • Working knowledge of MFD equipment., • Requires knowledge and understanding of shipping/receiving procedures and ability to comprehend instructions., • Possesses ability to work independently and capable of completing projects., • High School Diploma (or equivalent) required., • 1+ years prior work experience preferred., • Ability to work assigned work hours determined by manager., • Excellent organizational and time management skills., • Analytical abilities and aptitude in problem-solving., • Superb written and verbal communication skills., • Current knowledge or ability to learn computer-based systems required for functions of position., • Required to maintain an overall professional appearance and attitude., • Approximately 50% of the time this position requires the below physical demands., • Fine and/or gross motor skills, including the ability to grasp, lift and/or carry or otherwise move packages on a standard wheeled cart with a load capacity of 60 lbs., • Ability to walk, bend, kneel, stand, and/or sit for an extended period of time., • Manual dexterity required for operating office machinery (phone, copy machines, binding equipment, etc.). Other Duties: This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Compensation: The expected compensation is an estimate, and the final offer will depend on skills, experience, and other job-related factors. Use of Artificial Intelligence (AI): No AI or automated decision-making tools are used to screen, assess, or select candidates for this role. SPS uses the Greenhouse applicant tracking system, which does not apply AI in these parts of the hiring process. Vacancy Status: This posting is for an existing vacancy. Pay Range$16.50—$17 USD WHAT WE OFFER • Career Growth: An opportunity to enter a job that allows you to learn new skills or use a variety of them that may lead you to uncover other career opportunities!, • Learning & Development: At SPS, we promote a work culture of learning so that you can develop to be the best at what you do!, • We Recognize Talent: We offer a variety of recognition programs for all levels of employees!, • Benefit Offerings: Medical, Dental, Vision, HCFSA, DCFSA, HSA, Commuter Transit and Parking, Supplemental Life Insurance, Accident Insurance, Critical Illness, Hospital Indemnity, Legal Program, Identify Theft Protection, Pet Discounts, Pet Insurance, Group Home and Auto Insurance, EAP, Short Term Disability, Life Insurance, Education Discounts, 401k w/ matching, Entertainment Discounts, & Paid Time Off. SPS is an award-winning employer of choice offering outsourcing solutions that leverage Intelligent Automation (Artificial Intelligence & Robotic Process Automation) in more than 22 countries across the globe. In North America, our services include Mailroom Management (both physical and digital), Office Services such as Reception, Lobby Concierge and Conference Room Management in addition to Document Processing Services utilizing leading edge technologies. Our clients today are companies in sectors such as banking, insurance, legal, higher education, advertising and other professional services, including many Fortune 500 companies. SPS is committed to delivering high caliber outsourcing experience to our clients and offering our employees challenging and exciting career opportunities throughout the North America region and globally. SPS is committed to investing in the professional development of our employees and offers competitive comprehensive benefits and diverse development training programs that lead to building careers. At SPS we embrace the uniqueness of our employees and are committed to the fair and equal treatment of all people, applicants, and employees by promoting a culture of access, inclusion, equity and diversity. SPS provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual and reproductive health choices, national origin, age, disability, genetics, military status, gender identity or expression, sexual orientation and/or any other status protected by applicable law. Colorado only: We accept applications for an expected minimum of 5 days from the date it is posted. The posting may remain open longer as needed to ensure a robust and inclusive applicant pool. Applicants are prohibited from using real-time AI (Artificial Intelligence) tools, prompts, scripts, or real-time assistance (including but not limited to chatbots, AI-generated responses, or transcription-based tools) during any and all interviews over any forum or platform. SPS offers reasonable accommodations in the hiring and employment process for individuals with disabilities. If you need assistance in the application or hiring process to accommodate a disability, you may request an accommodation at any time. To view our privacy policy, click on the link below: Data Privacy Statement Acknowledgement Section: By submitting an application, by hitting "Submit Application", you certify that the information contained in this application is true and complete. You attest to the fact that the answers provided are correct to the best of your knowledge and ability. You certify that you have not knowingly withheld any information that might affect your chances for hiring. You understand that any false information or omission (including any misstatement) on this application or on any document used to secure this employment can be grounds for rejection of application or, if you are employed by SPS can be grounds for immediate termination from this company.

Job Description Position Overview The Client Services Associate – Floor Ambassador plays a critical role in delivering an exceptional workplace experience. This position supports mail services, hospitality, facilities coordination, and general office upkeep to ensure a clean, safe, and professional environment for employees and visitors. The Floor Ambassador is a highly visible, customer-facing role requiring strong communication skills, attention to detail, and the ability to multitask in a fast-paced setting. Key ResponsibilitiesMail Services • Deliver all newspapers each morning (8:30–9:00 a.m.)., • Inspect conference rooms daily (9:00–10:00 a.m.) to ensure proper setup, chair alignment, clean tables, and reporting exposed wires to management for IT follow-up., • Distribute all UPS, FedEx, and messenger packages promptly to assigned floors; ensure all accountable packages are signed for legibly., • Stock copy areas with paper (8.5x11, 8.5x14, 11x17) and required shipping supplies., • Maintain cleanliness of copy areas; remove excess paper and trash., • Monitor outgoing package drop areas and forward items to the mailroom for processing., • Ensure all conference room chairs are pushed in and tables are wiped down., • Remove trash, dust equipment, and maintain clean and organized meeting spaces., • Break down boxes and remove waste to the freight area as needed., • Stock coffee, tea, condiments, sweeteners, utensils, cups, lids, plates, napkins, soaps, and other pantry supplies., • Discard expired milk and ensure all machines (coffee, water, ice) are functioning; escalate issues as needed., • Clean refrigerator every Friday after 3:30 p.m., • Restock toilet paper, c-fold napkins, soap dispensers, and other supplies., • Ensure restrooms remain clean, organized, and presentable., • Inspect and replace burnt-out light bulbs; escalate lighting needs when necessary., • Ensure all access doors remain closed and secured., • Perform light painting and minor furniture repairs when possible; escalate more complex issues., • Assist with moving boxes, breaking them down, and placing them in designated areas., • Support conference room setups, showroom breakdowns, and special workplace requests., • Report facility issues requiring third-party vendors to management., • Support Executive Assistants with tasks as requested., • Maintain a VIP-ready environment at all times., • Lift boxes weighing 25–35 lbs as required., • Strong attention to detail and a commitment to maintaining a high standard of workplace presentation., • Excellent customer service skills with clear, professional communication., • Ability to multitask, prioritize, and adapt within a fast-paced environment., • Foundational knowledge of mail services, facilities operations, or hospitality is preferred., • Ability to lift and carry 25–35 lbs consistently., • Professional, reliable, and service-oriented demeanor., • High school diploma or equivalent required. Compensation: The expected compensation is an estimate, and the final offer will depend on skills, experience, and other job-related factors. Use of Artificial Intelligence (AI): No AI or automated decision-making tools are used to screen, assess, or select candidates for this role. SPS uses the Greenhouse applicant tracking system, which does not apply AI in these parts of the hiring process. Vacancy Status: This posting is for an existing vacancy. Pay Range$17—$18 USD WHAT WE OFFER • Career Growth: An opportunity to enter a job that allows you to learn new skills or use a variety of them that may lead you to uncover other career opportunities!, • Learning & Development: At SPS, we promote a work culture of learning so that you can develop to be the best at what you do!, • We Recognize Talent: We offer a variety of recognition programs for all levels of employees!, • Benefit Offerings: Medical, Dental, Vision, HCFSA, DCFSA, HSA, Commuter Transit and Parking, Supplemental Life Insurance, Accident Insurance, Critical Illness, Hospital Indemnity, Legal Program, Identify Theft Protection, Pet Discounts, Pet Insurance, Group Home and Auto Insurance, EAP, Short Term Disability, Life Insurance, Education Discounts, 401k w/ matching, Entertainment Discounts, & Paid Time Off. SPS is an award-winning employer of choice offering outsourcing solutions that leverage Intelligent Automation (Artificial Intelligence & Robotic Process Automation) in more than 22 countries across the globe. In North America, our services include Mailroom Management (both physical and digital), Office Services such as Reception, Lobby Concierge and Conference Room Management in addition to Document Processing Services utilizing leading edge technologies. Our clients today are companies in sectors such as banking, insurance, legal, higher education, advertising and other professional services, including many Fortune 500 companies. SPS is committed to delivering high caliber outsourcing experience to our clients and offering our employees challenging and exciting career opportunities throughout the North America region and globally. SPS is committed to investing in the professional development of our employees and offers competitive comprehensive benefits and diverse development training programs that lead to building careers. At SPS we embrace the uniqueness of our employees and are committed to the fair and equal treatment of all people, applicants, and employees by promoting a culture of access, inclusion, equity and diversity. SPS provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual and reproductive health choices, national origin, age, disability, genetics, military status, gender identity or expression, sexual orientation and/or any other status protected by applicable law. Colorado only: We accept applications for an expected minimum of 5 days from the date it is posted. The posting may remain open longer as needed to ensure a robust and inclusive applicant pool. Applicants are prohibited from using real-time AI (Artificial Intelligence) tools, prompts, scripts, or real-time assistance (including but not limited to chatbots, AI-generated responses, or transcription-based tools) during any and all interviews over any forum or platform. SPS offers reasonable accommodations in the hiring and employment process for individuals with disabilities. If you need assistance in the application or hiring process to accommodate a disability, you may request an accommodation at any time. To view our privacy policy, click on the link below: Data Privacy Statement Acknowledgement Section: By submitting an application, by hitting "Submit Application", you certify that the information contained in this application is true and complete. You attest to the fact that the answers provided are correct to the best of your knowledge and ability. You certify that you have not knowingly withheld any information that might affect your chances for hiring. You understand that any false information or omission (including any misstatement) on this application or on any document used to secure this employment can be grounds for rejection of application or, if you are employed by SPS can be grounds for immediate termination from this company.

Job Description Join our growing technology team as an IT Services Analyst and help transform our IT operations from reactive support to proactive "mission control." You'll play a critical role in supporting our multi-location restaurant operations while building enterprise-grade security and infrastructure automation capabilities. We're looking for a proactive technology professional who thrives in a fast-paced environment and wants to build something meaningful. If you're passionate about restaurant technology, security operations, and process automation, we'd love to hear from you. In line with Just Salad’s mission to make everyday health and sustainability possible, you will also support initiatives to reduce Just Salad’s environmental footprint. Location: New York City - Onsite Department: Information Technology/IT Services Reports to: Director of IT Services And Cybersecurity Start Date Jan 2026 What You'll Do Infrastructure & Operations Management • Administer integrations of systems across 100+ restaurant locations, • Manage multi-vendor technology ecosystem including phone systems, network connectivity, and mail system, • Develop and implement automated playbooks for tier-1 support tasks and common infrastructure issues, • Coordinate technology deployments for new store openings and expansion projects, • Design and implement comprehensive Identity and Access Management (IAM) strategy with role-based access controls, • Manage security tools including email security, MDM, and endpoint protection platforms, • Execute business continuity and disaster recovery procedures, • Ensure PCI compliance and manage security scanning initiatives, • Create automated workflows to reduce manual processes and improve operational efficiency, • Support innovative technology initiatives including robotics integration projects, • Develop self-service platforms for operations teams Required Experience • Junior-to-Mid Level (2+ years experience in Enterprise IT), • Hands-on experience with POS systems (Toast experience highly preferred), • Strong background in network management, cloud platforms, and security tools, • Knowledge of compliance frameworks (PCI, SOC 2) and security best practices, • Proven track record managing technology across multiple sites, • Cloud platform administration (Google Workspace, GCP, Azure, AWS), • Network infrastructure management (VPN, firewalls, connectivity), • Security tools (SIEM, endpoint protection, email security), • Remote monitoring and management (RMM) platforms, • Backup and disaster recovery solutions, • Experience with restaurant/retail technology ecosystems, • Experience with automation scripting (Python, PowerShell) and workflow tools, • Relevant certifications (Security+, GSEC, Google Cloud, etc.), • Background in construction/rollout project coordination, • Impact: Lead critical enterprise system implementations., • Innovation: Build integrations and automation for a rapidly growing restaurant chain., • Growth: Lead the development of security operations function., • Collaboration: Work directly with different teams., • Enterprise Systems: ERP, HRIS, • Cloud: Google Workspace, Google Cloud Platform, • Security: Email Security, Kandji MDM, • Monitoring: Enterprise system monitoring and alerting, • Competitive annual salary: $85,000 – $95,000 + eligible for corp bonus, • Medical, Dental, and Vision Insurance, • Voluntary Long-Term Disability, Hospital Indemnity, Accidental Insurance, Life + AD&D, • Paid Vacation, Sick days, and Holidays, • Employee Assistance Program (EAP), • 401(k) eligibility, • Pre-tax benefits (Commuter Benefits, FSA + HSA), • Summer Fridays, • Fitness discounts Just Salad is a fast-casual restaurant chain with a mission to make everyday health and sustainability possible. The brand serves craveable, accessible, plant-centric meals made with homemade dressings, prepped-daily produce, from-scratch recipes and fresh, flavorful ingredients. Guests can choose from over 15 chef-designed salads, wraps, warm bowls, market plates, soups and smoothies, including classic offerings and rotating seasonal favorites. Empowering customers to “Eat with Purpose,” Just Salad is a Certified B Corporation™ and home to the world’s largest restaurant reusable program, as well as the first U.S. restaurant chain to carbon label its menu and offer a Climatarian menu category. The company was founded in 2006 and has over 100 locations across New York, New Jersey, Connecticut, Florida, Illinois, Pennsylvania, Massachusetts and Washington D.C.

UX/UI Designer Pay:$130,000-150,000 Location: Remote Summary We are seeking a talented UX/UI Designer to join a fast-growing fintech startup specializing in innovative, data-rich enterprise solutions for the financial industry. This role offers an exciting opportunity to influence product design in a high-impact environment, working closely with cross-functional teams to create intuitive, scalable interfaces for complex workflows. The ideal candidate will have a strong background in designing web-based, B2B applications, with proven experience in handling dense data visualizations and workflow automation tools. Requirements • 3–5 years of professional UX/UI design experience, with a focus on web-based enterprise software., • Proven portfolio demonstrating experience with complex, data-heavy applications, preferably within the finance sector., • Expertise in Figma is mandatory., • Strong understanding of usability principles, interaction design, and component-based design systems., • Ability to translate complex requirements into clean, user-friendly interfaces., • Self-motivated, highly organized, and comfortable working in a fast-paced, remote startup environment., • Excellent collaboration skills with product managers, engineers, and stakeholders. Responsibilities • Partner with product teams to convert business requirements into clear, engaging user interfaces., • Design wireframes, high-fidelity mockups, and interactive prototypes for dashboards, workflows, and forms., • Contribute to and help evolve the company’s design system, ensuring consistency and scalability., • Build and maintain a comprehensive design library, including component rules and guidelines., • Enhance the visual clarity of complex data visualizations and user flows to improve user experience., • Collaborate with subject matter experts to validate workflows and refine designs iteratively., • Support additional design initiatives such as presentations, marketing materials, and sales collateral as needed., • Actively share feedback and best practices to foster a strong UX culture within the team. Benefits • Opportunity to design mission-critical tools used by industry-leading financial institutions., • Clear career progression towards lead UX designer responsibilities., • Be part of a high-growth, well-funded startup poised for scale., • Collaborative, innovative work environment with direct impact., • Flexible remote work arrangement with optional in-person collaborations in NYC

Job DescriptionWalkMe, an SAP company, pioneered the Digital Adoption Platform (DAP) to enable business leaders to fully harness technology in today's complex digital landscape. By leveraging WalkMe's features—guidance, engagement, insights, and automation—employees boost efficiency, executives gain greater visibility into digital usage, and organizations maximize their digital assets, driving successful digital transformation. Together, SAP and WalkMe form a powerful partnership that revolutionizes the digital transformation journey. This collaboration allows businesses to unlock the full potential of SAP's robust ERP solutions while seamlessly enhancing user experience and productivity with WalkMe's intuitive digital adoption platform. We are seeking a Customer Success Engineering (CSE) Manager to lead, grow, and enable a high-performing CSE organization. This leader will oversee delivery execution, customer outcomes, capacity planning, and operational excellence — while driving adoption, value realization, retention, and strategic impact across enterprise accounts. The CSE Manager will set the bar for solution advising excellence, evolving a proactive methodology where engineers leverage insights, anticipate risks, reduce escalations, and accelerate customer success. This role blends people leadership, delivery oversight, enablement strategy, and cross-functional partnership.What you'll Own • Team & People Leadership, • Manage, mentor, and develop a team of CSEs — improving technical depth, advising skills, and business understanding., • Build a culture of proactivity, ownership, continuous improvement, outcome focus, and customer value creation., • Ensure CSEs demonstrate core IC competencies: solution advising, implementation, enablement, reporting/AI insight usage, and proactive risk identification., • Run structured coaching, 1:1s, shadow programs, learning paths, and development planning., • Lead hiring, capability leveling, career pathing, and talent calibration., • Drive the hiring and development of a new CSE team in 2026 — building foundational capabilities, onboarding structure, and the operating rhythm for a growing organization., • Delivery & Execution Management, • Oversee customer engagements focused on configuration, implementation, enablement, optimization, and ongoing impact delivery., • Maintain visibility into assignment timelines, capacity, blockers, and outcomes., • Ensure best practices in solution design, build, rollout, testing, and production readiness., • Validate that CSEs understand customer business cases and translate them into high-impact WalkMe solutions., • Engage directly with customers — particularly for critical, strategic, or high-risk engagements — to ensure the right plan, approach, and solution has been delivered., • Guide CSEs in delivering workshops, training sessions, office hours, and ongoing learning programs that accelerate adoption and maturity., • Customer Value, Adoption & Retention, • Drive CSAT, feature utilization, time-to-value, expansion influence, and renewal outcomes., • Ensure the team monitors usage signals, reports, workflows, and AI insights to identify risks early., • Support escalations for complex or strategic accounts while coaching IC ownership and self-resolution., • Promote a value-focused advising approach rather than task-focused execution., • Operational Excellence & Methodology Ownership, • Build and scale playbooks, documentation, frameworks, and delivery patterns for repeatable success., • Reinforce proactive work methodology — structured communication, early risk flagging, mitigation planning., • Optimize tooling, reporting, assignment intake, forecasting, and utilization workflows., • Collaborate with CSM, TAs, Sales, Support, and Product to strengthen cross-functional alignment and execution., • Translate field learnings into product feedback, feature requests, and usability improvement recommendations., • Enablement & Scaling Content, • Create and expand knowledge assets: guides, workflows, documentation, best-practice standards., • Support customer and internal enablement programs such as training, workshops, and learning series., • Define skill frameworks, expectations, and development tracks for CSE professional growth.What You Need to Succeed, • Qualifications, • 5+ years in customer-facing technical roles (CSE, Solutions Engineer, Technical Advisor, PS/Enablement roles, etc.), • 2+ years of people management or leadership experience preferred., • Strong technical understanding of SaaS/web technologies (HTML/CSS/JS), integrations, and data workflows., • Ability to understand business needs and translate them into effective WalkMe solutions., • Skilled in report interpretation and AI insight usage to drive decisions and actions., • Excellent communication and stakeholder management across business and technical teams., • Strong organizational skills with ability to manage multiple workstreams and priorities., • Passion for coaching talent, improving operational maturity, and driving measurable outcomes., • Nice to Have, • Experience with WalkMe or digital adoption platforms., • Familiarity with SAP, enterprise integration patterns, IDP/SSO configuration, extensions/snippet deployment., • Background in customer enablement, advisory programs, or technical training., • Experience scaling self-serve maturity and knowledge resources.Success in the role, • CSE team delivers consistently and with high quality across strategic work., • Customer adoption grows through proactive insights, advising maturity, and business alignment., • Escalations decrease as risks are identified and mitigated early., • Playbooks, documentation, and repeatable delivery assets reduce variability and accelerate execution., • CSEs operate with proactive rhythm — leveraging data/AI signals to drive outcomes rather than respond to issues.

Job Description The Customer Solutions Advisor, Enterprise is a customer-focused, outcome-driven technical specialist who helps organizations transform the way they communicate, collaborate, and engage through immersive visual experiences. This role partners with corporate, education, healthcare, and public-sector customers to design solutions that deliver measurable business impact, improving communication, efficiency, and audience engagement. Rather than focusing on individual products, this position connects customer goals to outcomes powered by Vizrt’s integrated ecosystem, including real-time graphics, automation, cloud production, and virtual studios. The ideal candidate understands enterprise communication workflows, can design scalable solutions, and effectively demonstrates how technology drives real-world results. This role can be based anywhere in the United States and requires occasional travel. Requirements Customer Engagement & Advisory • Lead discovery sessions to understand the customer’s vision, challenges, and success criteria., • Focus on desired outcomes, such as improved communication impact, reduced production complexity, or enhanced audience engagement, and design solutions that achieve those outcomes., • Translate strategic goals into measurable value propositions supported by Vizrt technologies., • Advise customers across verticals such as corporate communications, higher education, healthcare, and public sector., • Build lasting relationships with communications leaders, IT managers, and production teams by providing consultative insight, not just technical guidance. Solution Design & Workflow Support • Design end-to-end enterprise communication workflows that deliver outcomes such as increased employee alignment, brand consistency, and improved message retention., • Integrate Vizrt technologies, graphics, automation, cloud, and video platforms into unified, outcome-based solutions., • Create workflow diagrams, integration plans, and architecture outlines that show how each solution addresses business challenges., • Ensure solutions are efficient, secure, scalable, and aligned with each organization’s goals., • Collaborate with Product Management, R&D, and Professional Services to validate and implement customer solutions effectively. Demonstrations & Presentations • Deliver engaging demonstrations that show how Vizrt solutions drive results such as higher audience engagement, faster content creation, or streamlined hybrid event production., • Tailor demos to customer objectives across executive communications, training, education, public information, or virtual events., • Conduct live or virtual workshops with creative, communications, and IT stakeholders to demonstrate real business impact. Sales Partnership • Support Sales by articulating the why behind each solution, linking capabilities to tangible customer outcomes., • Assist with proposals, scopes, and opportunity plans that frame value in business terms., • Help identify expansion opportunities where customers can extend value across new departments or channels. Cross-Functional Collaboration • Work with Professional Services to plan outcome-based POCs and solution rollouts., • Share insights from the field with Product Management to ensure future capabilities align with customer needs., • Collaborate with Marketing and Customer Success to capture customer stories and outcomes. Required Experience • Experience designing or supporting enterprise communication, learning, or event workflows., • Ability to link technology capabilities to measurable business results and user outcomes., • Hands-on experience with Vizrt solutions or similar platforms for production, graphics, or automation., • Strong understanding of enterprise communication and collaboration ecosystems (corporate studios, internal streaming, hybrid classrooms, and digital events)., • Exceptional communication and storytelling skills and able to explain complex workflows in clear business terms., • Fluent in English; additional languages are a plus. Preferred Qualifications • 2+ years in Pre-Sales, Solutions Engineering, Broadcast, AV Integration, or Unified Communications., • Experience in corporate, higher education, healthcare, or public-sector communication environments., • Familiarity with cloud and IP-based production workflows (AWS, Azure, NDI, SRT, automation)., • Understanding of enterprise security, compliance, and IT integration requirements. Competencies • Deep customer empathy and the ability to uncover and shape outcomes., • Strategic thinking and able to connect customer goals with technical solutions., • Excellent communication and visual storytelling skills., • Strong organization, prioritization, and follow-through., • Collaborative and proactive approach across departments and time zones., • Comfortable leading technical discussions and solution design sessions. Travel Requirements • Ability to travel within the United States as needed for meetings, demonstrations, and events., • Occasional international travel may be required. Reporting Reports to: Director or Vice President, Customer Solutions Advisory Location Requirement • Based anywhere in the United States, • Must have the ability and willingness to travel as required Benefits Across Vizrt, we all work with our shared purpose in mind; to deliver more stories, better told. That is because we believe that stories have the power to impact not just the audience, but the teller as well. A well-crafted and well-delivered story can change the world. We strive and innovate to deliver the best software-defined visual storytelling tools to the world’s storytellers across broadcast, media, public service, enterprise, not-for-profit, education, health, houses of worship, in fact wherever there is a need to educate, entertain or inform. Because that is what stories do, it is why they are important 4 billion humans see the stories that our customers tell every day. So, for us diversity is not an optional objective, it is a simple reality. Our customers’ customers are diverse, our customers are diverse, Vizrt gains strength from being diverse It is true that we hold our diversity to be essential, it is something we constantly nourish and pay attention to, but it is not something we take for granted. We do not tolerate discrimination or harassment. We champion inclusion and we value each other’s stories, and we relish their telling We offer a comprehensive benefits package that includes: • Health Insurance: Comprehensive medical, dental, and vision insurance plans to keep you and your family healthy, • Paid Time Off: Generous vacation days, sick leave, and holidays to ensure you have a work-life balance, • Recruiter Screening, • Team Interview, • Case Interview, • Final Interview

Job DescriptionSalary: $250K-$350K per year We are seeking a NYC-based VP of Customer Success, Onboarding, and Professional Services to lead and scale our global post-sales organization, ensuring world-class onboarding, retention, and customer growth experiences across our expanding product suite. Following the rapid adoption of our second product, Shred.AI, this role will be instrumental in strengthening our onboarding and services operations while evolving our broader Customer Success and Account Management strategy to drive cross-sell and long-term client partnerships. This executive will report directly to the CRO and will focus heavily on improving operational efficiency, scalability, and customer satisfactionleveraging AI and automation to enhance every stage of the customer journey. This role will have an in-office requirement of 3 days per week (Tuesday, Wednesday, Thursday) to foster collaboration, mentorship, and alignment across teams. Company Description OpenAsset is the leading Digital Asset Management solution built for the Architecture, Construction, and Engineering industries, with over 1000 clients and 20 years of experience. Our mission is to inspire people through visualization of the built worldand with the launch of our AI-driven proposal generation tool, Shred.AI, we are expanding that mission further. Were a diverse, collaborative, and fast-growing team of 100+ employees with offices in New York and London and a global client base. Backed by Marlin Equity Partners, were passionate about creating an inclusive workplace where everyone feels valued and empowered to contribute. Role Overview Were looking for a VP of Customer Success who can build on our strong foundation of customer advocacy and operational excellence while scaling processes to support significant growthfrom $25M to $100M+ in ARR. Youll oversee our Onboarding and Professional Services teams along with our Customer Success and Account Management teams. You will ensure seamless onboarding, drive adoption across our multi-product platform, and deliver measurable value for our global customer base of 1,000+ clients. Youll bring a strategic yet hands-on approachcomfortable refining playbooks, managing complex client relationships, and collaborating cross-functionally to integrate AI and data insights into customer workflows. Responsibilities • Lead and develop the Customer Success, Onboarding, and Professional Services organization (including AM, CSM, IM, and SE teams)., • Optimize onboarding processes to improve time-to-value, customer satisfaction, and scalability as we continue to grow our global client base., • Define and execute a customer lifecycle strategy that drives retention, cross-sell, and expansion across our product suite., • Collaborate with Product, Engineering, and Revenue Operations to implement AI-driven tools that enhance onboarding, customer engagement, and service efficiency, • Partner with Sales Leadership to ensure smooth handoffs and alignment between new business and post-sales., • Partner with Marketing to ensure a strong in-person presence at events and customer onsites., • Develop scalable frameworks for account management and success planning, ensuring consistent delivery across all regions., • Improve and track KPIs around NRR, churn, onboarding velocity, adoption, and customer health scores., • Foster a culture of proactive customer success, where insights from customer data, feedback, and interactions continuously inform our strategy., • Represent the voice of the customer to the executive team, influencing roadmap and go-to-market decisions., • Hire, mentor, and grow talent within the Customer Success and Services teams to build a high-performing, scalable organization. Skills & Experience • 10+ years of experience in B2B SaaS with 5+ years leading Customer Success and Professional Services teams., • Proven success scaling from ~$25M to $100M+ ARR, supporting 1,000+ clients globally., • Experience managing multi-regional teams including EMEA and APAC, and implementing global customer success frameworks., • Strong understanding of customer onboarding, implementation, and renewal processes for complex, multi-product SaaS platforms., • Demonstrated ability to build and execute AI- and data-driven customer strategies that improve efficiency and customer outcomes., • Skilled in operational excellence, process design, and cross-functional collaboration., • Proven track record of improving key metrics such as NRR, GRR, and time-to-value., • Exceptional leadership, communication, and analytical skills; highly proficient in tools like Salesforce, Gong, and AI-driven productivity platforms., • Experience in or affinity for the AEC (Architecture, Engineering, and Construction) industry is a plus. Benefits • Competitive salary, • Medical / Dental / Vision coverage - 100% employer-paid for employees, 50% employer-paid for dependents, • 20 days paid time off per year + federal holidays (UK style!), • 5 paid sick days, • Work from home flexibility, • Commuter benefits, • 401k, • Paid parental leave, • Career growth and development opportunities This position is not eligible for visa sponsorship. Axomic is an Equal Opportunity Employer. We base our employment decisions entirely on business needs, job requirements, and qualificationswe do not discriminate based on race, gender, religion, health, parental status, personal beliefs, veteran status, age, or any other status. We have zero tolerance for any kind of discrimination, and we are looking for candidates who share those values. Applications from women and members of underrepresented minority groups are welcomed.

Job DescriptionABOUT US: Founded in 2020, Regal is the AI Agent Platform. Regal gives every company the tools to transform customer communications with delightful AI Agents that are connected to your data, easy to customize and monitor, always available, and ready to take action. Power better support, sales, and operations – with way less effort. Our founders, Alex Levin and Rebecca Greene, helped build Angi (Angie’s List, HomeAdvisor, and Handy) to over $1.5B in revenue. Based in Manhattan, we’re building an in-person culture of entrepreneurs who want to win and build something meaningful. We’re backed by top investors including Founder Collective, Homebrew, and Emergence Capital. Come join us as we create a category-defining company, and follow Regal's company page on LinkedIn to stay up-to-date on our journey and current job openings! We’re moving fast, and the numbers speak for themselves:- Partnered with enterprise brands like Google, AAA, Ro, Coursera- Raised $82M (top tier investors including Emergence & Homebrew)- Completed 250MM+ calls- Driven $7B revenue for customers- Scaled to $## ARR- Built amazing NYC (NoMad) in office culture ABOUT THE ROLE: Join Regal to build a world-class support experience with our growing Technical Support team! In this role, you will respond to and resolve customer tickets with Regal’s event-driven communications platform.RESPONSIBILITIES: • Respond rapidly to inquiries from a variety of user types (end-users, admins, and developers), • Resolve a wide range of inquiries – end-user training, integration debugging, and bug resolution – to drive product adoption and customer satisfaction, • Collaborate with implementation, customer success, product, and engineering teams to resolve issues and highlight trends in tickets, • Own support ticketing and knowledge infrastructure to deliver a world-class support experience, • Participate in hiring and onboarding future support engineers as the growth of the business demandsABOUT YOU:, • 0-1 year(s) of experience in a technical support role/internship or a recent graduate with technical degree, • Previous experience or exposure with two or more of the following areas: SQL, SaaS, SMS Marketing, Email Marketing, Phone Sales, Contact Center Software, APIs, Marketing Automation, Direct Marketing, Marketing Analytics or Basic Programming (HTML etc.), • Experience identifying collaboration and escalation resources in a fast-paced environment, • Experience providing the right level of context when partnering with others to resolve customer issues, • Methodical, critical thinker who can understand customer needs, dissect technical requirements, and deliver crisp resolutionsBenefits/Perks, • We care about your health!, • Medical, Dental, and Vision plans - 80% covered by the company, • Flexible PTO & 11 paid holidays/year, • Subsidized ClassPass membership, • We care about future you!, • 401k Plan, • Paid parental leave, • Pre-tax commuter benefits, • We care about connection!, • In-office breakfast and snacks daily, • Happy hours, team outings, & annual off-sites, • Complete laptop workstation

Job Description IT Support Technician Bedford-Stuyvesant Restoration Corporation, founded in 1967, is the nation’s first community development corporation nestled in the heart of Central Brooklyn in Bed-Stuy. Located at Restoration Plaza, a 300,000 square foot commercial complex that offers a mix of retail, dining, recreation and entertainment, this historic organization is steeped in its mission to close the racial wealth gap. We provide direct services across an economic mobility platform centered on workforce development, affordable housing/homeownership, community revitalization, small business development and arts and culture to 60,000 people annually. About the Role The IT Support Technician reports to the IT Manager and provides comprehensive technical support across the organization. This role ensures smooth operation of IT systems, supports users with troubleshooting, maintains infrastructure, and manages the organization’s web presence of Bedford Stuyvesant Restoration. Acting as frontline IT support, the position handles day-to-day technical issues, escalates complex problems to senior staff, and contributes to projects that enhance system performance, reliability, and digital engagement. Key Responsibilities ● User & Technical Support ○ Respond to help desk tickets and service requests promptly. ○ Diagnose and resolve hardware, software, and network issues. ○ Provide timely and patient technical guidance to staff explaining technical concepts to non-technical users and escalate advanced issues to the IT manager. ○ Maintain a detailed trouble log of support requests and resolutions. ● System & Network Maintenance ○ Support daily operations of servers, workstations, and network devices. ○ Install, configure, and update hardware/software (PCs, laptops, printers, VOIP telephones, mobile devices, firewalls, routers). ○ Monitor backups, internet access, and system security. ○ Maintain LAN/WAN infrastructure and assist with configuration management. ○ Reorganize and document cabling, racks, and patch panels. ● Web Management ○ Maintain, update content, and optimize the organization’s website for performance, security, and usability. ○ Manage hosting environments, DNS records, SSL certificates, and domain renewals. ○ Oversee CMS platform (WordPress) and ensure proper functionality. ○ Integrate third-party tools (CRM, fundraising platforms, analytics, payment gateways). ○ Track website traffic and performance using analytics tools; provide reports on engagement and conversions. ○ Optimize site structure and content for SEO best practices. ● Collaboration & Projects ○ Assist in planning and implementing upgrades to improve system capacity, speed, and reliability. ○ Provide coverage for IT staff ○ Support cloud-based server initiatives and emerging technology projects. ○ Collaborate with communications/marketing teams to publish timely web updates and campaigns. ○ Research and implement emerging technologies (AI-driven chatbots/tools, automation tools, etc.). ● Specialized Support ○ Configure and support Google Workspace, Microsoft Suite, and enterprise applications (e.g., Financial Edge, Raiser’s Edge). ○ Troubleshoot VOIP systems, audio/video equipment, and lab computers. ○ Act as backup for website, email, and domain-related issues. ○ Support installation and troubleshooting of A/V equipment (LED TVs, projectors, etc.). ○ Perform hardware replacements (hard drives, RAM, motherboards). What you bring to the role ● Bachelor’s degree in Computer Science, Information Systems, or equivalent experience. ● Strong troubleshooting skills in large corporate network environments. ● Knowledge of LAN/WAN, TCP/IP, network topology, and client-server access. ● Proficiency with Windows, macOS, and common enterprise applications. ● Experience with CMS platforms and web development languages are a plus (HTML, CSS, JavaScript). ● Understanding of SEO, analytics, and accessibility standards. ● Ability to learn new technologies quickly and independently. ● Strong communication skills with attention to detail and documentation. ● Ability to work under pressure, manage multiple priorities, and meet deadlines. ● Team-oriented with excellent collaboration skills. ● Experience with firewalls, web technologies, and system security. Benefits (Full time) Health/medical, dental and vision coverage, 12 paid holidays, a generous PTO bank of 4 weeks, paid sick leave, employee discount program, 403B retirement plan, employee assistance program, commuter benefits programs, and other forms of leave and benefits. Hourly Range: $30.22 Application Process: Please include a resume and cover letter outlining your interests and qualifications when applying for this position. I have reviewed the job description as outlined above and understand that I am responsible for all duties as outlined and other tasks as may be assigned. I understand that if I need accommodations to perform the essential functions of my job that I must contact my supervisor or Human Resources as soon as possible to begin an interactive process. By signing this offer letter, I acknowledge receipt of the job description and accept the job offer. Note: This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an “at will” relationship. Bedford Stuyvesant Restoration Corporation, its board members, President & CEO, executives and employees are committed to providing equal employment opportunities for all persons regardless of race, creed, color, national origin, sex, ethnicity, gender identity or expression, religion, source of income, sexual orientation, age, disability status, marital status, citizenship status, familial status, military status, domestic violence victim status, predisposing genetic characteristics, employment status, arrest or conviction record or any other characteristic protected by federal, state or local law. Equal employment opportunities extend to all aspects of the employment relationship, including hiring, transfers, promotions, training, terminations, working conditions, compensation, benefits, and other terms and conditions of employment. Anti-Nepotism Policy: Bedford Stuyvesant Restoration Corporation is committed to a policy of employment and advancement based on qualifications and merit and does not discriminate in favor of or in opposition to the employment of relatives.

Job DescriptionGreetings from Donato Technologies Inc. We have an immediate opening with my client. If you are looking for a new project, please send me a copy of your updated resumes Job Title: Alteryx IT Tax Engineer Job Location: NYC, NY (onsite) Job Duration: 12+ Months POSITION OVERVIEW: • Were a global team of alternative investment managers passionate about delivering uncommon value to our investors and shareholders. With over 30 years of proven expertise across Private Equity, Credit, and Real Estate, regions and industries, were known for our integrated businesses, our strong investment performance, our value-oriented philosophy and our people., • We are seeking a hands-on tax engineer responsible for driving the effective use of technology for the reporting, compliance and operation functions of Apollos Tax Team globally., • The Tax Engineer will develop solutions that optimize the Tax function, enhancing data quality, increasing automation, reducing risk, and supporting the strategic plans of the Tax department., • Key to the position are the abilities to understand the tax process requirements, capture those needs, define data dependencies and flows, manage projects, timelines, and risks, and consider the impact of regional requirements on global tax technology-based solutions.PRIMARY RESPONSIBILITIES:, • Work with finance, accounting, engineering, and other business partners to drive the implementation of tax software, establish and automate processes, • Coordinate the Tax Departments technology requirements, • Create business requirements documents, including an overall data strategy and roadmap, • Configure tax technology solutions using tools such as Alteryx, Power BI, Snowflake, Pyramid, and Python., • Manage multiple external vendors that support the Tax processes, • Monitor and stay up to date on emerging tax technology trends and continually reevaluate and revise the tax technology strategy to ensure optimal results.QUALIFICATIONS AND EXPERIENCE:, • Project management experience, leading multiple projects at the same time, • Broad-based knowledge of US and/or UK Tax., • Strong development/configuration skills in at least one of the following: Snowflake, Thomson Reuters OneSource, Alteryx, Pyramid, Python, Salesforce, RPA and Microsofts suite of products, • Strong interpersonal skills to collaborate with technology teams and business areas, • Experience with implementing tax technology solutions, including all aspects of the technology design, development, and implementation lifecycle, and working with cross-functional implementation teams to successfully integrate applications, • Excellent verbal and written communication skills, • Independent and self-motivated., • B.S. / B.A. with 5+ years of Engineering and Tax experienceMust-Have Skills:, • Alteryx Data & Analytics, Power BI, Tax Platform Jennifer Sampson Technical Recruiter ....................................................... DONATO TECHNOLOGIES, INC 12100 Ford Rd, #306, Dallas, TX 75234 Direct : (469)-342-0401 Email: Web:

Job Description About Dreamdata Dreamdata is the industry leader in B2B marketing attribution, optimization and automation. Founded by ex-Trustpilot (TRST:LSE) product and engineering leaders starting in 2019 after building the platform internally, Dreamdata is now taking on the complex world of B2B marketing by storm by helping marketing leaders optimize and connect their efforts across all marketing channels to real revenue - something that wasn’t fully possible until now. With product market fit achieved, Dreamdata is experiencing over 100% YoY growth. To maintain this momentum, we are expanding our team to further empower our customers and ensure their success. This is where you come in. We are scaling our US team and seeking a third Customer Success Manager for our NYC office. The Opportunity As a Customer Success Manager at Dreamdata, you will shape the success journey for our customers. This position is perfect for individuals passionate about CS and data-driven results, offering the opportunity to help companies solve their most challenging problems around revenue and marketing attribution. You will become an expert on the Dreamdata platform and its integrations, supporting both existing customers and the sales team during pre-sales. If you’re excited about this opportunity, you might be the CSM we are looking for! This is initially a non-commercial role focused on being a day-to-day contact and strategic advisor, driving adoption and usage, and involves technical acumen as well as marketing expertise. For candidates with commercial experience, there is the opportunity to grow into a commercial CSM and/or Account Management role. Requirements 5+ years of experience as a CSM within B2B SaaS, preferably MarTech or Big Data A proven track record of driving results for your customers and your company A strategic approach to customer management, with strong business acumen Ability to navigate complex organizations to accelerate product adoption, influence collaboration and evangelize opportunities for growth. Entrepreneurial mindset. You will have to wear many hats, all while operating independently SQL, JavaScript, and/or Website Script Tracking skills would be a significant advantage. This is a hybrid role, in office at our Hudson Yards Manhattan location Tuesday, Wednesday and Thursday each week. No exceptions for a full-time remote environment. Benefits Base Salary of $110,000-$125,000 with Customer Retention Bonus up to $30,000 Health/Dental/Vision Insurance 100% Covered Equity

Job Description Come join the global leader in Legal and Governance AI - as we expand our Governance sales team in the US! LegalOn, the pioneer in LegalAI for corporate legal teams working with over 7,500 in-house teams globally, completed the acquisition of Fides, a governance AI innovator revolutionizing how global enterprises manage their governance across over 100 countries. Our AI-powered platform streamlines entity and board management with built-in legal logic tailored to every jurisdiction, helping companies like Allianz Global Investors, Sequoia and Lime manage governance workflows with unprecedented speed, accuracy, and compliance. Following our success across Europe and early traction in the US, we are now scaling our sales organization in North America - and we’re looking for ambitious and driven customer success professionals to join our growth journey. The Role As a Customer Success Manager / Legal Operations Specialist for our Governance product (Fides), you will work closely with our enterprise and financial institution (asset managers, private equity, …) clients to help them adopt and fully capture the value of our platform. You will lead the onboarding and initial setup for new customers, support initial setup, and manage the relation with clients as they ensure successful adoption of the Fides platform. Leveraging your legal expertise and understanding of corporate law, you will work closely with in-house legal teams - most often General Counsel, Corporate Secretaries, and their supporting teams - you will help clients accurately map governance data, optimize workflows, and unlock the full value of our platform. You will collaborate with our global Customer Success, Product, and Sales teams to deliver a seamless client experience, expand client relationships, and contribute to the growth of our Governance business. Responsibilities Legal Advisory and Governance Expertise • Serve as a knowledgeable point of contact for clients on corporate law and governance workflows., • Interpret and extract legally relevant data from complex corporate documents and map it accurately into the Fides platform., • Lead onboarding projects for new enterprise clients, ensuring a structured, efficient, and timely implementation., • Design onboarding plans, coordinate stakeholders, and deliver training that accelerates product adoption., • Support clients throughout their lifecycle with proactive check-ins, responsive communication, and issue resolution., • Drive product usage, deepen engagement, and promote best practices to maximize client value., • Identify upsell opportunities within existing accounts and partner with Sales where needed to expand usage or introduce additional services., • Collaborate with Product to communicate client needs and suggest enhancements that improve platform usability and compliance., • Partner with Sales, Implementation, and Support teams to ensure unified, high-quality client outcomes., • Identify processes suitable for automation and help implement workflow improvements across CRM and internal systems. Qualifications: Legal and Governance Background • Licensed attorney in one or more US jurisdiction, • Strong understanding of corporate law, entity management, governance documents, and regulatory frameworks., • 1 to 2 years of experience in a fast-paced environment such as BigLaw, Big Four, financial institutions, or a related field., • Experience working directly with clients; LegalTech or SaaS experience is a strong plus., • Strong project management skills with the ability to manage multiple onboardings and client relationships in parallel., • Excellent communication skills with the ability to explain legal concepts clearly and deliver actionable guidance., • Creative, analytical mindset with comfort using metrics, data, and structured processes to drive success., • Competitive base salary + uncapped commission structure., • Comprehensive health, dental, and vision insurance, generous PTO and 401K plan, • Flexible working arrangements. Preferred NY location (Hybrid). (San Francisco or remote within the US/Canada can also be considered for the right profile)., • Opportunity for advancement as part of fast-growing global team.

Job DescriptionCOMPANY SUMMARY Empire State Realty Trust, Inc. (NYSE: ESRT) is a NYC-focused REIT that owns and operates a portfolio of well-leased, top of tier, modernized, amenitized, and well-located office, retail, and multifamily assets. ESRT’s flagship Empire State Building, the “World's Most Famous Building,” features its iconic Observatory, ranked the #1 Top Attraction in New York City for the fourth consecutive year in Tripadvisor’s 2025 Travelers’ Choice Awards: Best of the Best Things to Do. The Company is a recognized leader in energy efficiency and indoor environmental quality. As of September 30, 2025, ESRT’s portfolio is comprised of approximately 7.8 million rentable square feet of office space, 0.8 million rentable square feet of retail space and 743 residential units. More information about Empire State Realty Trust can be found at esrtreit.com and by following ESRT on Facebook, Instagram, TikTok, X, and LinkedIn. The dedicated team at ESRT is a collection of diverse individuals with a shared passion for excellence and a keen eye toward future growth. Headquartered in New York City, we harness the energy of the city in everything we do. We care for one another, work hard, and have a lot of fun doing it! We are Certified™ as a Great Place to Work® by the global authority, Great Place to Work®, on workplace culture, employee experience, and leadership behaviors. We prioritize and invest in the health and wellness of employees to attract, develop, and retain top-tier talent. ESRT values continuous employee development and encourages colleagues to excel in their roles and adapt to emerging business needs. From our crown jewel, The Empire State Building, to incredible buildings modernized for the 21st century, to outstanding customer service, and our decade-long leadership position in sustainability and energy efficient portfolio that is 100% fully powered by renewable wind electricity, we take pride in our work. ESRT seeks an equally passionate colleague to join the team, understand the vision and help achieve that vision. POSITION SUMMARY The AV Support Engineer will support audiovisual systems across The Empire State Building Observatory (ESBO), amenity lounges and conference rooms. The AV Support Engineer will provide prompt and accurate first line IT AV support, assisting with AV hardware and software-related questions, concerns, and tasks. Responsibilities include ensuring reliable performance for events and meetings, managing AV workflows, maintaining exhibits and delivering white-glove service. This afternoon/evening position will require a five-day work week on site and holiday coverage is mandatory with overtime and double-time pay available. RESPONSIBILITIES • Operate, maintain, and troubleshoot AV systems (Crestron, Biamp Tesira, Shure, PTZ cameras, projectors, BrightSign), • Configure and manage Dante audio networking, • Provide technical support for events and hybrid meetings (Teams/Zoom), • Support Observatory Exhibit hardware (turnstiles, kiosks, exhibits, ticketing systems), • Deliver executive-level support for high-visibility events, • Collaborate with IT/network teams on connectivity and cybersecurity, • Manage tickets in Salesforce and AV projects in Monday.com, • Assist with Windows 11 patching, imaging, and content updates, • Document configurations, SOPs, and maintenance schedules, • Explore emerging technologies (including AI) to improve workflows, • Provide on-site and remote AV technology support for the Empire State Building Observatory along with other systems in the ESRT portfolio, • Support and maintain the ESBO hardware including turnstiles, kiosks, exhibits, and ticket booths, • Perform daily AV system monitoring, verifying the integrity and availability of all hardware, server, and systems, • Provide technical assistance to support a wide range of ESBO events (i.e.; movie night, lighting ceremonies), • When required, assist with supporting and preparing conference rooms/town halls and additional areas to deliver Audio Visual services, • Assist in preventative maintenance schedules of kiosk, turnstiles, and ticket printers, • Identify, troubleshoot, and resolve various technical problems and ensure service levels agreement (SLA) are upheld, • When required, provide helpdesk support for ESBO, ESRT, and building staff, including the Property Management Office, Building Engineers, Maintenance Staff, Security Staff, and Front desk, • Ensure cybersecurity practices are incorporated into all IT and AV related work, • Provide timely responses to support requests via phone, email or in person, • Follow departmental change management processes and protocols, • Provide executive level support to ESBO and ESRT senior leadership, • Provide support for key office automation software (i.e., Office 365, Team, SharePoint, Adobe), • Provide timely updates to end-users and management regarding the status of reported problems/projects, • Review helpdesk tickets and escalate as necessary based on established guidelines and procedures, • Deployment of software updates, upgrades, and hot fixes, including the imaging of new devices, as required, • Assist with the planning and deployment of new and upgraded hardware and software products, • Assist other branches of Information Technology with projects and tasks, • Carry out other duties assigned or requested by management, • Maintain operation, configuration, documentation of all IT related issues, • Maintain PCI and SOX compliance for the Observatory, • AV SKILLSET:, • Control Systems: Crestron control systems (required); programming & DM NVX distribution (preferred), • Medialon show control systems (preferred); Barco Overture automation & scheduling (preferred), • Audio DSP & Control:Q-SYS design, configuration, and control (required); scripting & advanced integration (preferred); Biamp Tesira DSP configuration (required); certification (preferred), • Audio Systems & Mixing: XLR-based audio systems, signal flow, and troubleshooting (required); Audio board mixing for live, installed, and hybrid environments (preferred), • Microphones & RF Systems: Shure wireless microphone systems setup and coordination (required); Wireless Workbench monitoring and optimization (preferred), • Networking & AV-over-IP: Dante audio networking setup and troubleshooting (required); Level 3 certification (preferred); Basic IP networking for AV systems (required); VLANs, QoS, and managed switch configuration (preferred), • Lighting Systems (Theatrical & Architectural):Theatrical and architectural lighting systems integration (preferred); ETC lighting control platforms (Eos family) (preferred). DMX and sACN lighting networks configuration and troubleshooting (preferred), • Video Conferencing: Teams & Zoom support (required); room design standards (preferred), • Digital Signage: BrightSign player setup and content publishing (required); BrightSign Network (BSN) administration (preferred), • Show Control & Automation: Medialon-based multi-system show control integration (preferred); Barco Overture automation for synchronized AV, lighting, and media playback (preferred), • Exhibit & Experiential Support: Exhibit fabrication maintenance and support, including AV integration during build and install (required); Coordination with fabricators, designers, and installers for permanent and temporary exhibits (preferred)WHAT SUCCESS LOOKS LIKE, • Deliver reliable AV/IT support for Empire State Building Observatory and portfolio spaces, • Provide exceptional customer service for events and meetings, • Resolve issues promptly while maintaining cybersecurity standards, • Ensure system uptime and compliance with patching protocols, • KPIs:, • System uptime > 99.5%, • First response: P1 < 15 min; P2 < 1 hr, P3 < 3 hrs, • MTTR < 3 hrs, • 30/60/90-DAY PLAN:, • 30 Days: Shadow ESBO Ops, audit systems, document configs, • 60 Days: Implement preventative maintenance, assisted triage, • 90 Days: Optimize workflows, complete patching, formalize event playbooksREQUIRED SKILLS / ABILITIES, • Strong understanding of AV and IT systems, PC hardware, OS, and networking, • Strong technical aptitude and troubleshooting skills, • Outstanding communication and customer service, • Ability to manage stressful situations in a calm, courteous, and efficient manner, • Ability to make quick, clear decisions with minimal supervision, • Ability to meet deadlines and strong attention to detail, • Excellent interpersonal, oral, and written communication skills, • Detail-oriented with strong organizational skills, • WORK SCHEDULE:, • Flexible schedule, including ability to work nights, weekends, and holidaysEDUCATION & EXPERIENCE, • Bachelor’s degree in computer science, Engineering, or related field preferred, • 2-5 years experience in IT/AV support, experience with exhibit support for museums or theme parks is highly preferred, • Prolonged periods of sitting at a desk and working on a computer, • Ability to work at heights using ladders, • Ability to move between offices, • Must be able to lift up to 50 pounds at timesWHAT YOU CAN EXPECT, • At ESRT, like our tenants, our employees come from everywhere. We foster a collaborative work environment that captures top talent and cultivates the best ideas. As a Great Place to Work® Certified employer, we are committed to maintaining our positive work culture where employees are engaged and can grow and develop. In addition, ESRT employees embody our Company Culture & Success Factors -, • Adaptable – you are a self-starter who’s able to quickly digest and execute new processes to work both collaboratively and independently, • Dynamic – you are solutions-oriented, aim to improve processes and implement efficiency, and offer insightful feedback to improve ESRT, • Dependable – you take a strong sense of ownership and accountability over your work, • Passionate – you keep up with industry trends and are excited about the potential to propel the industry forward with a “roll-up-your-sleeves” attitude, • Curious – you consistently look for new ways to work smarter, not just harder, • Ethical – you treat others with respect, act with integrity in how you perform your work, and embrace our collaborative culture, • Positive – you possess a service-oriented attitude with excellent follow through BENEFITS, • Competitive base salary and bonus, • Health/Dental/Vision insurance, • Company sponsored Life, AD&D, STD (with Salary Continuation), and LTD Insurance, • Voluntary Enhanced LTD Program, • Voluntary Hospital, Accident, and Cancer Programs, • 401(k) with 100% match up to 5%, • Paid parental leave, • Pre-tax transit accounts, • Employee Assistance Program for emotional, financial, and legal supportWELL-BEING, • Generous paid time off, • Employee engagement programs, • Volunteer time off, • Continuing education, • Complimentary Empire State Building Observatory access, • Complimentary gym membership and other wellness benefits

Job Description We are looking for a Onsite Desktop Support Engineer to provide technical assistance to our clients. You will help install, upgrade and troubleshoot hardware and software systems. If you’re computer-savvy and enjoy supporting end users, we’d like to meet you. To succeed in this role, you should have a problem-solving attitude along with the ability to give clear technical instructions. You should also be familiar with remote troubleshooting techniques. Ultimately, you will ensure prompt and accurate customer service and increase client satisfaction. Note: U.S. citizens and those authorized to work in the U.S. are encouraged to apply. We are unable to sponsor at this time. This position may requires onsite presence and travel to project / client location/s Responsibilities • The Onsite Desktop Support Technician role is to provide a single point of contact for local office end users to receive support and maintenance within the organization's desktop and laptop computing environment, • This includes installing, diagnosing, repairing, maintaining, and upgrading all hardware and equipment (including but not limited to PC, terminals, printers and scanners) to ensure efficient workstation performance, • The person will also solve problem areas (in person) in a timely and accurate fashion and provide end-user assistance where required, • Monitoring queues for incidents or requests that require resolution, • Escalate to L3 team /Vendors in case assistance is required to resolve any issue, • Isolate system issues; diagnose standard software issues & report hardware issues to respective Vendors, • Prioritizing work based on the impact and urgency of the ticket, • Maintain compliance to Client policies and guidelines like desktop/laptop naming conventions, laptop building/rebuilding checklist, surrender, disposal (Kill Disks/Degauss), • For open tickets requiring spares and accessories and work closely with asset management team in coordinating them, • Incident lifecycle management not limited to documenting work notes, attaching relevant knowledge and detailing incident resolution, • Fulfilment of Service Requests where necessary, • Track and report status of IMAC requests, • Verify completion of IMACs, • Enable end user / equipment Installs, Moves, and changes (IMAC) Requests, • Install new or enhanced functions or features: hardware, software, peripherals and configurations (e.g., peripheral upgrades, system reconfigurations, special requisition installations), • User Data Transfer on need basis, • Hardware support to desktops, laptops (Windows/Mac.), Thin clients (Windows and Linux), Printers, Scanners, • Hardware imaging, deployment, and repair management services, • When de-installing equipment, de-tag equipment, erase and dispose of data and information residing on hard drives, strip for disposal, update in the asset tracking system that the equipment has been de-installed and disposed of, and prepare the equipment to the vital 3rd party for collection and disposal, • Steady State Asset Refresh (Does not include project activity of bulk device replacement), • Assist asset management team in sharing the IMACs for new installations, movement on floors and carrying out physical verification activities, • Replacement of consumables for network printers and reporting issues to the appropriate vendor, • VIP Support (white glove service), • Inventory management and labelling of devices within Client office environment, • Handling shipping and receiving requests for movement of end devices within Client office Requirements • Proven work experience as a Desktop Support Engineer, Technical Support Engineer or similar role, • Hands-on experience with Windows/Linux/Mac OS environments, • Working knowledge of office automation products and computer peripherals, like printers and scanners, • Knowledge of network security practices and anti-virus programs, • Ability to perform remote troubleshooting and provide clear instructions, • Excellent problem-solving and multitasking skills, • Customer-oriented attitude, • No minimum qualification as long as you have experience

Job Description We are seeking a highly polished, technically strong End User Support professional to join a fast-paced, performance-driven investment environment. This role is central to ensuring our front office and executive teams operate without friction, downtime, or distraction. This is a white-glove support role supporting senior leadership and trading professionals, where precision, discretion, and technical depth are critical. Role Overview • Deliver high-touch, in-person and remote support across the firm’s technology stack, including Microsoft 365 (Outlook, OneDrive, SharePoint), Exchange, GlobalProtect, Lenovo X1 laptops, Azure Virtual Desktop, and related platforms, • Build trusted relationships with executives including CEOs, CFOs, Managing Directors, and Traders, • Partner closely with systems, network, and application teams to ensure resilient, scalable, and secure solutions, • Participate in and execute both tactical initiatives and longer-term global technology projects, • Proactively identify issues through log analysis and system behavior, resolving problems before business impact, • 3-5 years of experience in End User / Desktop / IT Support within hedge funds, investment banks, or similar financial institutions, • Strong expertise in:, • Microsoft 365, Intune, Outlook, OneDrive, SharePoint, • Windows 11, Azure Virtual Desktop, Active Directory, Group Policy, PowerShell, • SCCM administration, automation scripting, • VPN clients, desktop and laptop hardware, mobile device support (iOS & Android), • Experience supporting market data applications and VoIP systems, • Comfortable operating under pressure, prioritizing issues, and making decisions with limited information, • Excellent communication skills with the ability to engage confidently at all organizational levels, • Strong documentation and live training capabilities You take ownership, operate calmly in high-stakes environments, and bring both technical expertise and sound judgment to every interaction. You value precision, discretion, and teamwork—and you take pride in enabling others to perform at their best. If you’re interested in learning more or would like to apply, please reach out directly.

Job Description What is Leapsome? Leapsome is the AI-powered people platform revolutionizing HR for modern teams. Leapsome drives HR excellence and empowers high-performing teams by automating, connecting, and simplifying every HR process across the employee lifecycle — from onboarding and performance management to engagement and development. Built with ease of use in mind, our platform ensures high adoption by employees, managers, and People teams alike. Our purpose is to make work fulfilling for everyone, and our vision is to reshape the future of work by being the leading People platform for HR excellence and high-performing teams. We enable companies to create environments where people can achieve their goals, learn and grow together, and build genuine motivation & engagement. Trusted by thousands of organizations globally, Leapsome secured $60 million in Series A funding led by Insight Partners in March 2022. This funding allowed us to further develop our intelligent platform, create exceptional employee experiences, and expand into the US market. It’s an incredibly exciting time to join Leapsome and be part of reshaping the future of work! What is your job? We’re looking for a Customer Success Manager to help us master the challenges of growth and help us further shape our growth trajectory. As a member of the US Customer Success team, you’ll have an opportunity to take point on leading successful customer outcomes, impact our revenue trajectory and build and adjust our processes. You’ll collaborate cross-functionally with Product, Sales and Support to adapt to our customer's needs and ensure they have the best experience possible. * Take ownership to expand the US market with us * Manage a larger portfolio of SMB customers with a focus on scale and automation * Build and maintain meaningful relationships with our customers in order to create an amazing experience across the entire customer lifecycle: * Seamlessly transition from onboarding to long term support * Support customers to roll out additional parts of the platform later and enable them to have the best possible impact by using Leapsome. * Proactively nurture customer accounts to identify revenue expansion opportunities and ensure successful renewals * Monitor and improve customer success KPIs, and work to make customer success processes and structures scalable * Collect new customer requirements and pass information to the relevant internal teams Who are we looking for? * You have a Bachelor's degree and 1-2 years of work experience in Customer Success or a customer-facing role (ideally in a B2B SaaS company). Bonus for HR Tech experience * You have excellent communication/interpersonal skills and have proven experience navigating difficult client conversations * You have a good understanding of technology and prioritize based on data analysis, as well as ideally experience with customer success tracking tools (e.g., Hubspot, Zendesk, Planhat) * You are experienced in stakeholder and expectation management * You strive to provide excellent user experiences and service to our customers * You have a proven track record of being a detail-oriented, team player who has empathy for the customer and takes pride in helping them get the best possible value out of a software solution * You have an understanding of the SaaS adoption curve - how to drive usage from stage to stage * You have experience working for organizations/start-ups in growth mode * You are passionate about the future of work and continuous learning at work, and you want to join us in building an exceptional team and company to have real impact in this space * You are heavily aligned with our company values Benefits at Leapsome * Impact: Become part of a fast-growing scale-up taking over the People Performance & Enablement space by making work fulfilling for more than two million people by 2025 * Teammates: Join a diverse and international team of talented, smart, and kind people * Feedback and recognition: We value feedback exchange and celebrating successes — big and small * Hybrid model: Enjoy our hybrid model by working from home or in our office with a comfortable work-from-home budget * Flexible work: Experience a work-life balance with flexible hours and the option of working remotely within the USA for up to 2 months per year * Vacation: Take 30 vacation days every year, plus public holidays * Parental leave: Up to 8 weeks of 100% paid parental leave, with an additional unpaid leave option * Competitive package: Competitive salary, benefits, and a pre-IPO equity package * Financial wellness: Employer-sponsored 401(k), plus access to Origin, a financial wellness tool for your financial planning, advising, and support * Health care: Robust medical, dental, vision, and life and disability insurance plans. Additional perks include One Medical, telehealth services, and access for employees and dependents to a healthcare advocacy team. * Mental health: Access to 1:1 therapy sessions via our mental health partner, plus company workshops and learning pathways on topics like mindfulness and digital wellness * Wellness: Stay active and healthy with our company-sponsored wellness benefits * Learning and development: Develop your skills with a $2,000 annual development budget and dedicated time for learning * Commuter benefits Expected Compensation: $88,000 - $105,000 + Bonus + VSOP For compensation, we set standard ranges for all roles based on function, level, and geographic location, benchmarked against similar-stage growth companies. We share base salary ranges on all US job advertisements to comply with local legislation and provide greater transparency to candidates. This role will be eligible for additional compensation through bonuses and stock options. Multiple factors determine final offer amounts, including geographic location, candidate experience, and expertise. Leapsome’s values We stay true to our values in everything we do at Leapsome. * Seek impact — What brought us together is the desire to make work fulfilling for everyone. We’re like-minded in that we seek out and hold ourselves accountable for the impact we want to have in this world. * Listen & learn — We thoroughly and genuinely seek understanding. It helps us to constantly grow together and learn from each other as well as from our customers and partners. * Challenge the status quo — We regularly challenge ourselves. We don’t walk the beaten path just because everyone else does. Instead, we reflect and seek out better ways. * Take ownership & pursue excellence — We’re a group of smart and dedicated people, and we trust each other to truly own our work. We’re not afraid of high expectations as we strive for excellence. * Be honest & transparent — We’re honest and transparent with each other and ourselves. We want to get to the core of it, always. We trust each other to handle all shared information with care. * Be kind & humble — We are more than just colleagues — we genuinely care for each other. We give each team member the appreciation they deserve and the support they need. We have no interest in serving our own ego. Excited to be part of Leapsome? 😊 Just send us your CV. You won't need to input any information already mentioned on your CV later on - promise! 🤙 A cover letter isn’t necessary, but we’d really appreciate a brief answer to these questions: Why Leapsome? Why you? We look forward to getting to know you! You can find more about what our colleagues think about working at Leapsome here 👉 ✨✨✨ Glassdoor ✨✨✨ Kununu✨✨✨ Don’t meet every single requirement? Studies have shown that women and people of color are less likely to apply for jobs unless they meet every qualification. If you’re excited about this role but your experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles. Help us make work fulfilling for everyone! At Leapsome, we want work to be the best it can be for everyone. We help companies create environments where people can achieve shared goals, build authentic relationships, learn, and grow together. Put simply; our purpose is to make work fulfilling for everyone. And we know how to get there. But we can only do this by “walking our talk” and building a diverse and inclusive company where people — not just the business — thrive. Apply now 👇 or keep scrolling to read more about what makes Leapsome a unique workplace!

HPC-Industrial, powered by Clean Harbors, in Linden, NJ is looking for an LDAR Technician to join their safety conscious team at a customer site! The LDAR Technician is responsible for using an analyzer & electronic data recorder, is responsible for accurately monitoring components on an assigned route with an industrial facility. You are also responsible for calibrating equipment to ensure optimum performance of the analyzer, as well as identifying leaks & processing leak tags. Ensures compliance with all Company policies/procedures and maintains/improves good customer relations by providing quality, timely industrial cleaning services. Transitioning Military, this is a great opportunity to leverage your skills and training as you return to civilian life. WORKING ENVIRONMENT: Industrial setting – Refinery, Petro-Chemical, Utilities, Pulp and Paper Mills, etc. Why work for HPC-Industrial? • Health and Safety is our #1 priority and we live it 3-6-5!, • Competitive wages $21 - $23/hr, • Comprehensive health benefits coverage after 30 days of full-time employment, • Group 401K with company matching component, • Opportunities for growth and development for all the stages of your career, • Generous paid time off, company paid training and tuition reimbursement Key Responsibilities: • Ensuring that Health & Safety is the number one priority by complying with all safe work practices, policies always, & processes & acting in a safe manner, • Engage in strenuous physical labor including lifting, pulling & pushing heavy objects., • Sets up and operates automatic and/or semi-automatic machines and related equipment in a continues production/processing operation., • Monitors meters, gauges, valves, flow ratios, temperatures, pressures, and related controls and guidelines to ensure adherence to production/process specifications., • Report any malfunctions or abnormalities and makes adjustments and repairs to equipment, • Must be able to wear protective clothing or equipment. This includes, but is not limited to Nomex coveralls, a back belt, slicker suits, rubber boots, a fresh air breathing mask & escape pack & a hard hat., • Must be able to work under extreme climate conditions (excessive high heat index of 95+ degrees Fahrenheit, 98% humidity & subzero weather conditions) relative to geographic location. What does it take to work for HPC-Industrial? • High school diploma or equivalent, • Valid driver’s license & clean driving record, • Transportation Workers Identification Card (TWIC), required, • Knowledge of Department of Transportation (DOT) regulations, Environmental Protection Agency (EPA) waste codes, manifesting & Land Disposal Restrictions (LDR) (preferred)., • Confined space entry & 40 Hour OSHA Training (preferred)., • Knowledge of RCRA requirements/regulations (preferred). HPC-Industrial, a Clean Harbors company, is the premier industrial cleaning and environmental services company in North America supporting the upstream, downstream, and utility sectors. HPC-Industrial offers an exceptional three-pronged safety system, innovative career development platform, committed customer service, deep industry expertise, and advanced technology and automation. We are committed to safety, people, growth, service, and performance. We provide the safest, most efficient operational experience for our customers and the most comprehensive training and career development for our employees. HPC-Industrial is an equal opportunity employer and is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation, contact ___ or 1-844-922-5547. HPC-Industrial is committed to complying with applicable pay transparency laws and ensuring fair and equitable compensation. The posted salary range reflects the minimum and maximum target for this role. Final compensation may vary based on factors such as location, experience, skills, and business needs. In addition to the base salary, some roles may be eligible for bonus or incentive compensation and a comprehensive benefits package. HPC-Industrial is a Military & Veteran friendly company *HPC

Job Description Growth Marketing Specialist Company: Knowledge Road Education Department: Marketing & Growth Employment Type: Full-time Compensation: $20–30/hr + performance bonuses About Knowledge Road Education Knowledge Road Education is dedicated to supporting schools and families by providing high-quality special education and therapy services. We specialize in SETSS (Special Education Teacher Support Services), Speech Therapy, Occupational Therapy, Counseling, and ABA therapy through insurance partnerships. Our team values high performance, accountability, and measurable results, ensuring that more students gain access to the services they need. Position Overview We're looking for a Growth Marketing Specialist to manage paid advertising campaigns and optimize conversion funnels across multiple platforms. This role requires hands-on experience with digital advertising, strong analytical skills, and a track record of improving campaign ROI through testing and optimization. Key Responsibilities * Plan, launch, and optimize paid advertising campaigns on Google Ads, Meta, TikTok, and Reddit * Build and test landing pages and funnels to maximize conversion rates for school partnerships and family outreach * Set up and manage email marketing automation sequences in Salesforce Pardot and Marketing Cloud * Conduct A/B tests on ad creative, landing pages, and email campaigns * Monitor campaign performance using Google Analytics and platform-specific dashboards * Manage advertising budgets and maintain target cost-per-acquisition goals * Create performance reports with actionable insights and recommendations Required Qualifications * 2+ years of hands-on experience with paid digital advertising * Proven track record of managing ad budgets of $10K+ per month * Proficiency with Google Ads, Facebook Ads Manager, Google Analytics, and Salesforce Pardot/Marketing Cloud * Experience with email marketing platforms (Mailchimp, Klaviyo, or similar) * Strong analytical skills with ability to interpret campaign data * Experience with A/B testing and conversion rate optimization * Understanding of customer acquisition costs and lifetime value metrics Preferred Qualifications * Google Ads and Facebook Blueprint certifications * Experience with landing page builders (Unbounce, Leadpages, ClickFunnels) * Knowledge of marketing automation and lead nurturing * Background in education, healthcare, or service-driven marketing * Familiarity with attribution modeling and multi-touch attribution * Experience with programmatic advertising * Salesforce certifications (e.g., Pardot Specialist, Marketing Cloud Email Specialist) a plus Success Metrics * Achieve positive ROI on 2+ paid advertising channels within 90 days * Improve overall conversion rates by 20% within 6 months * Maintain cost-per-acquisition below target thresholds Compensation & Benefits * Base salary: $20–30/hr based on experience * Performance bonuses tied to campaign ROI and conversion improvements * Daily catered lunch * Company laptop and phone * Generous PTO policy * Professional development budget * Health benefits package How to Apply Submit your resume along with case studies showing specific campaigns you've managed, including budget size, performance metrics, and ROI improvements you achieved. -- Knowledge Road Education is an equal opportunity employer committed to diversity in education.

Job Description At Engine by Starling, we are on a mission to find and work with leading banks all around the world who have the ambition to build rapid growth businesses, on our technology. Engine is Starling's software-as-a-service (SaaS) business, the technology that was built to power Starling, and two years ago we split out as a separate business. Starling has seen exceptional growth and success, and a large part of that is down to the fact that we have built our own modern technology from the ground up. This SaaS technology platform is now available to banks and financial institutions all around the world, enabling them to benefit from the innovative digital features, and efficient back-office processes that has helped achieve Starling's success. We are on a mission to find and work with leading banks all around the world who have the ambition to build rapid growth businesses, on our technology. We are looking for future leaders to come and join our team, to build client relationships, and work with them to understand their needs and how we can solve them with Engine’s technology. Who are Engine by Starling Engine by Starling is transforming the banking landscape with our cutting-edge core banking software. Originally developed to power Starling, our cloud-native SaaS platform is now enabling banks and financial institutions globally to modernize operations and deliver exceptional digital banking experiences. Headquartered in the UK, we are now scaling globally and have offices in New York, Toronto, Dublin, Dubai and Sydney. We have recently publicly announced our major investment into the US market and are looking to build the initial team to crack the market. This role will be based in the New York metropolitan area and our preference is that you're located within a commutable distance to our New York office. Other East Coast locations may be considered. The role will involve travel within the US and some international travel. About the role We are looking for a motivated Marketing Associate to support our North American go-to-market efforts across campaigns, events, sales and partner marketing. This role is ideal for someone early in their marketing career who has experience in B2B SaaS - especially within financial services, banking, consulting, or fintech, and is eager to gain deeper expertise in marketing operations, campaign execution, and field marketing at a fast growing technology business. What you'll get to do Campaign Execution and Marketing Operations • Assist in the setup, execution, and reporting of marketing campaigns across email, digital channels, social media, and ABM platforms., • Manage campaign workflows, data hygiene, and lead routing in coordination with the global marketing operations team., • Support the optimisation of sales and marketing automation processes (HubSpot) and ensure best practices are followed., • Support the planning and logistics of regional events such as conferences, podcasts, roundtables, partner events, and trade shows., • Coordinate registrations, venue logistics, materials, shipments, vendor management, and on-site support., • Execute follow-up processes to ensure leads are recorded effectively to support sales and tracked in the CRM., • Partner Marketing and Collaboration, • Assist with the execution of joint campaigns, events, and co-marketing programs with consulting, advisory, and technology partners., • Coordinate partner deliverables including content, digital assets, timelines, and reporting., • Coordinate regional content needs, • Support content localisation, coordination, and distribution across North American marketing channels., • Manage updates to regional collateral, landing pages,l templates, and campaign assets., • Collaborate closely with the North American sales teams to ensure marketing activities are aligned to pipeline needs., • Provide market insights, event insights, and campaign metrics to help accelerate sales cycles., • Maintain strong communication around target accounts, event follow-ups, and campaign calendars., • Proactively source, qualify, and engage new business leads through research-driven methods, with a strong emphasis on leveraging platforms like LinkedIn Sales Navigator to identify target companies and decision-makers., • Help conduct outbound prospecting through personalised communication channels (email, social, calls) to generate qualified meetings and pipeline opportunities., • 2 years of marketing experience in B2B SaaS, fintech, or enterprise technology (financial services experience preferred)., • Experience supporting events and external-facing marketing programs, • Hands-on experience with marketing automation and CRM tools (HubSpot preferred), • Strong understanding of digital marketing, campaign operations, and field marketing, • Detail-oriented, organised, and comfortable managing multiple projects simultaneously, • Strong communication skills and the ability to collaborate across teams and functions, • Familiarity with the financial services industry (banking, consulting, fintech) is a plus. Interviewing is a two way process and we want you to have the time and opportunity to get to know us, as much as we are getting to know you! Our interviews are conversational and we want to get the best from you, so come with questions and be curious. In general you can expect the below, following a chat with one of our Talent Team: • Interview with someone from the Marketing team, • Interview with Engine North America team member(s) and others from the BD team, • Medical, Dental, and Vision insurance plan options, • 401(k) with company match of 100% of the first 4%, • Company-paid Long-Term Disability, and Life and AD&D insurance, • Optional ancillary benefits such as Short-term Disability, Accident Insurance, Legal & ID Protection, and more, • 20 days annual vacation PTO and 11 Paid Holidays You may be put off applying for a role because you don't tick every box. Forget that! While we can’t accommodate every flexible working request, we're always open to discussion. So, if you're excited about working with us, but aren’t sure if you're 100% there yet, get in touch anyway. We’re on a mission to radically reshape banking – and that starts with our brilliant team. Whatever came before, we’re proud to bring together people of all backgrounds and experiences who love working together to solve problems. Engine by Starling is an equal opportunity employer, and we’re proud of our ongoing efforts to foster diversity & inclusion in the workplace. Individuals seeking employment at Engine by Starling are considered without regard to race, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, physical or mental disability, military or veteran status, or any other characteristic protected by applicable law. When you provide us with this information, you are doing so at your own consent, with full knowledge that we will process this personal data in accordance with our Privacy Notice. By submitting your application, you agree that Engine by Starling and Starling will collect your personal data for recruiting and related purposes. Our Privacy Notice explains what personal information we will process, where we will process your personal information, its purposes for processing your personal information, and the rights you can exercise over our use of your personal information.

Job DescriptionSalary: About Uphold Uphold is a financial technology company that believes on-chain services are the future of finance. It provides modern infrastructure for on-chain payments, banking and investments. Offering Consumer Services, Business Services and Institutional Trading, Uphold makes pioneering financial services easy and trusted for millions of customers in more than 140 countries. Uphold strips away the complexity and lack of transparency to open up Web3 finance for everyone. To learn more about Uphold, please visit. The opportunity: Uphold is looking for a Marketing Automation Specialist to join our growing CRM team. This role is central to the execution and optimization of all customer communicationsincluding lifecycle, transactional, and promotional campaignsacross email, push notifications, SMS, and in-app messaging. Youll play a key role in scaling our CRM infrastructuresupporting the setup of automated, data-driven campaigns; building reusable workflows and templates; and partnering with data and engineering teams to maintain reliable event tracking and integrations. This is a hands-on role focused on execution, optimization, and platform scalability, with exposure to campaign strategy, performance analysis, and cross-functional collaboration across Product, Engineering, Content, and Data teams. This role is a contract position with potential to convert to Full-Time Employee (FTE) based on performance, team fit, and business needs. What youll be doing: • Build, QA, and deploy automated, data-driven journeys across email, push, SMS, and in-app messaging, • Develop and maintain scalable campaign infrastructure, templates, and workflows within Customer.io, • Design and implement advanced segmentation using behavioral, transactional, and real-time data, • Support CRM team on end-to-end campaign setup, including triggers, delays, conditionals, and personalization logic, • Maintain campaign documentation, tracking, and reporting, • Partner with engineering and data teams to expand and maintain integrations and event tracking, • Collaborate with internal teams to ensure alignment and smooth execution, • Monitor campaign performance and assist in surfacing insights and optimizations, • Support A/B testing and other experimentation to improve effectiveness, • Identify and execute automation opportunities to streamline operations and scale campaign delivery Required qualifications: • 2-5 years of experience in CRM, marketing automation, or lifecycle marketing, • Hands-on experience with marketing automation platforms (e.g. Customer.io, Braze, Iterable, etc.), • HTML/CSS knowledge., • Strong attention to detail and QA discipline in campaign execution, • Familiarity with segmentation, triggers, personalization, and journey building, • Comfortable working with campaign performance metrics, dashboards, and reporting tools, • Strong organizational and project management skills, • Ability to work cross-functionally with marketing, product, engineering, and data teams, • Excellent written and verbal communication skills, • Bachelors degree in Marketing, Business, Communications, or a related field preferred Bonus if you have: • Experience working in fintech or finance-related industries., • Personal and professional experience in blockchain and crypto is a plus., • Experience with Customer.IO, • Experience with Pipedrive, • Strong data analysis skills, including SQL. What we have to offer you: • Contract-to-hire: This role is a contract position with potential to convert to Full-Time Employee (FTE) based on performance, team fit, and business needs., • An amazing work environment in a company that continues to grow, driven by extraordinary and passionate people that keep up innovating and challenging more each day., • An international team, in a cutting edge field, working on the most fascinating projects., • Growth and career opportunities, and the chance to be proactive and creative., • A flexible and enthusiastic work environment that offers you snacks, a lot of coffee and other great benefits., • Open and transparent culture - we get together on a weekly basis to share updates, strategic plans, and engage with each other informally over food and drinks., • Interesting events that keep you connected with the team and celebrate our success. Salary: Up to $70,000 DOE Be part of a great company that is revolutionizing the financial services. Apply now! If this job isnt exactly what you are looking for, visit ourcareers pageto check out all our exciting opportunities. EEOC Employer We're proud to be an Equal Opportunity Employer and we celebrate our employees' differences, including race, color, religion, gender identity, national origin, age, military service eligibility, veteran status, sexual orientation, marital status, disability, and any other protected classes. Difference makes us stronger and better - together.

Job DescriptionSalary: Murex S4C Consultant Company: SoHo Dragon represents a Global Financial Technology leader Location: Hybrid NYC, Toronto, Mexico City, So Paulo, Santiago Contract Duration: 1 Year (Renewable) Start Date: ASAP Seniority: Junior to Mid Level We are looking forintegrationexpertise. • Provide professional services to Murex clients:, • Provide services in the domain of system integration, business intelligence and data flows through the full lifecycle of the MX.3: requirements analysis, configuration build, installation, training, upgrade, and production support., • Professionally interact with Murex colleagues and clients. 2. Build, test, and provide support to clients on MX.3 integration modules. • Contribute to project implementations, • Participate in design, build, and test phases sometimes remotely and other times at the client site as needed., • Develop trade workflows and interfaces to set up communication between external platforms and murex to receive trade and other data feeds, process them, save into the system, and send acknowledgement. Use a combination of MXMLExchange, MXopenconnect, Murex APIs, and Datamart to successfully deliver such solutions., • Contribute to functional documentation of the test cases and use cases by the client., • Contribute to Design documentation for the Build process of the Product., • Develop and maintain end-to-end configuration management packages etc. Install, Deploy and test Murex packaged interfaces like MDIT (market data interface tool), Markitwire, BSMT and MarkitCredit to receive live and end-of-day data from external providers like Bloomberg, Reuters, Markit, etc., • Handle support cases from notification to resolution and validation., • Participate in the business as usual and project support: follow-up of client open cases through email, CRM portal, phone-calls and on-site visits, • Develop an understanding of ongoing activities and manage own deliverables / progress, • Manage bug fixes and enhancements with the Product Team 3. Integrate with various teams to deliver the right solution to client. • Work with S4C stream leads, Front-Office, Back-Office, or Risk teams to understand requirements and develop solutions for the client., • Work with the Product division team to provide them timely details on defects how to reproduce the issue, project/client constraints, and how to validate the fix., • Follow up with the S4C stream leads, the Project Manager, and other teams to meet deadlines and regular meetings to make sure the delivery is on time. 4. Work with technologies including SQL, Unix, and Murex proprietary standards like Murex Scripting Language (MSL), XMLF, etc. for client solutions. • Use SQL for end-of-day report generation, STP (straight through processing) failure issues, P&L evaluation, for analyzing issues in trade feed and status Etc., • Java programming skills are not essential but are a plus., • Various Murex proprietary languages and formats: Data Query Language for querying in various screens in MX.3, MSL (Murex Scripting Language) for pre-trade logic, XMLF for post-trade flow processing, MxML in various contexts, etc., • Create shell/python scripts for automation of day-to-day manual activities., • Understand requirements, analyze the problem areas of the current system and behavior of pre- trade and post-trade workflow, and integration points.

Job Description To ensure your application is reviewed correctly, please apply directly to one of the specific job postings listed below based on your availability to start work. • Digital Media Buyer Q1, • Digital Media Buyer Q2, • Digital Media Buyer Q3 Are you interested in launching or growing your career in digital marketing? The WITHIN team is expanding, and we're looking for a Digital Media Buyer Trainee to support our efforts across multiple marketing channels. This role offers an opportunity to gain hands-on experience and develop expertise in key areas of digital marketing, including Paid Social, Paid Search, Programmatic, Email Marketing, Affiliate Marketing, Search Engine Optimization (SEO), Influencer Marketing, and Retail Media. As part of a fast-growing company, you'll collaborate with internal teams and clients to drive performance-driven marketing strategies. This role is perfect for individuals who are analytical, creative, and eager to learn in a dynamic, deadline-driven environment. What You'll Learn: This role will expose you to various marketing channels, helping you develop a strong foundation in performance marketing. Depending on the projects you work on, you may gain experience and training in: • Paid Social: Learn how to create and manage paid social campaigns on platforms like Facebook, Instagram, TikTok, and LinkedIn, focusing on targeting, budgeting, and performance analysis to drive engagement and conversions., • Paid Search: Understand how to create and optimize paid search campaigns on platforms like Google Ads and Bing, including keyword research, ad copywriting, and bidding strategies to maximize return on investment (ROI)., • Programmatic: Gain insight into programmatic advertising, including working with demand-side platforms (DSPs) to buy display, video, and native ads at scale, optimizing for reach, engagement, and conversions., • Email Marketing: Learn how to craft compelling email campaigns, segment audiences, and optimize performance through testing and automation., • Affiliate Marketing: Understand how brands collaborate with partners to drive traffic and conversions through commission-based strategies., • Search Engine Optimization (SEO): Gain insights into optimizing website content and structure to improve search engine rankings and organic visibility., • Influencer Marketing: Explore how brands collaborate with influencers to build awareness, drive engagement, and generate conversions., • Retail Media: Discover how brands advertise on e-commerce platforms (e.g., Amazon, Walmart, TikTok Shop, etc.) to increase product visibility and sales. Some duties will include and are definitely not limited to: • Work with a diverse portfolio of clients to support their marketing efforts., • Communicate with clients via email and meetings, ensuring alignment on strategy and performance goals., • Collaborate with multiple internal teams to design and execute marketing strategies., • Produce meaningful marketing KPI dashboards and deliver performance reports with actionable insights., • Support A/B testing, consumer research, and data-driven decision-making to enhance campaign performance., • Assist in implementing best practices and proprietary technology to optimize marketing strategies., • Provide creative and copy recommendations. Qualifications and Experience: • Bachelor's degree or equivalent experience., • Strong analytical and problem-solving skills., • Interest in pursuing a career in performance-driven digital marketing., • Ability to work in a fast-paced, deadline-oriented environment., • Basic knowledge of Microsoft Excel (e.g., conditional statements, pivot tables, VLOOKUPs)., • Cognitive Aptitude and Typing Test This role begins with a 2-month program designed to provide hands-on training and professional working experience, as well as serve as the standard employment probationary period. During this probationary period, you will be closely supervised by our staff and continuously assessed by to determine if you are competent and trustworthy enough to be a full Digital Media Buyer for WITHIN. Upon successful completion of this program, you will be staffed on a team to begin working on client accounts on an independent full-time basis immediately! Note: Employment types may vary by country due to local labor laws, HR will clarify before employees start. We offer a competitive salary and benefits based on ability level, including: • Base salary - $65,000, • Unlimited vacation policy, • Monthly Phone Stipend, • Comprehensive Medical, Dental, and Vision insurance options, • 401(K) plan with matching, • Dog friendly office, • Hybrid work opportunity, • Professional Development Program, • Bonus Perk - Seamless allowance, • This is an entry level position. Training and development will be provided. About WITHIN & Brkfst.io WITHIN is the world's first Performance Branding company, partnering with some of the biggest brands in the world to drive business growth through innovative marketing strategies. Our integrated operating model collapses the traditional marketing silos between creative and media, performance and brand, and across media channels. With a full suite of offerings including media, creative, SEO, Lifecycle, Retail Media, Affiliate and Influencer, we're able to work with our brand partners in an integrated fashion, allowing us to align marketing strategies back to core business objectives. Client teams at WITHIN are trained on how to always act as a trusted business partner, acting as a fiduciary to client needs above our own. Teams at WITHIN have the ability to work with iconic brands such as The North Face, Timberland, Ben and Jerry's and Jose Cuervo. Everyone at WITHIN wants to grow and be challenged. It's a collaborative place made up of small, closely knit and versatile teams that are fast and adaptive to solve problems and build systems. Check out some of our work! Brkfst.io is an incubated venture within WITHIN, focused on connecting creators with major brands to produce impactful ads at scale. We are, and we connect creators with big brands to make impactful ads at scale. We have a network of thousands of content creators with a variety of different skill-sets, and we're looking to build a program that empowers them to create great ads for brands like Corkcicle, Perfume.com, Casper Mattresses, & more! This is a very ambitious project and our roadmap is full of exciting features, so we're looking for people who love innovation and want to be challenged. We're a small team of scrappy individuals who are growing fast, and we're looking for someone to grow with us. We weave AI into everything we do, using the latest tech across all teams to innovate, work smarter, and make better decisions. Whether it's in creative, operations, or anything else, AI helps us level up and do things at a whole new scale. We expect our people to use AI in their daily work, fully embracing it as a critical tool to help us succeed. Join Our Network! Stay connected with us and be the first to know about new opportunities, industry insights, and updates. Follow us on: • LinkedIn, • WhatsApp Community, • Instagram, • New York City: 43-01 22nd St, Suite 602, Queens, NY 11101, United States, • Bogotá: WeWork Av. Carrera 19 #100-45 Usaquén, Piso (Floor) 10, Bogotá, Distrito Capital de Bogotá 110111, Colombia, • Mexico City: Av. Paseo de la Reforma 296, Piso (Floor) 25, Oficina 111, Ciudad de México, CDMX 06500, México

Job DescriptionDescription:IT Field Services Technician / ServiceNow CSM AnalystNew York, NY About the Position: We are looking for a motivated Field Services and Performance Analyst to join our New York City team. This role focuses on managing and enhancing the ongoing integrations and providing support to the department's Dashboards. This role will support omnichannel improvements and capabilities for our ServiceNow Live Agent. Additionally, the resource will work on customer channels via the website, social media, and any interactions via the CSM Platform. This role will support IT Asset Management (ITAM) and Performance Analytics (PA), as well as part-time setting aesthetics. This position offers excellent growth opportunities for Techs looking to advance their career and expertise in a specific field while gaining hands-on experience across multiple IT areas. Schedule: Monday through Friday, 9:00 am - 5:30 pm (on site), Saturdays / Sundays (remote, on call as needed) Your Role: PaaS and Infra Administration: • Maintain Items, Catalogs, and Knowledge, and continually improve services and incident analytics for our Service Desk., • Will maintain client dashboards [Clinical Data and IT], providing real-time analytics [PBI to ServiceNow., • Maintenance and continuous improvement of Mobile UI Agent and Now Applications, and in addition to building a New Customer NOW application., • Learn and dive deep into the ServiceDesk operation numbers, to be able to report to the company and perform quick workarounds during high-impact incidents and drive faster resolution to reduce the business impact., • Will Update Current Company Status – Business Operations Statuses – to Report Plan Changes, Outages and Unplanned Changes., • Demonstrate and provide – Hourly Updates to provide status to Ongoing Problems, Incidents, and workarounds, demonstrating Progress eliminating re-incidence., • Will assist with maintenance of Customer Platform Databases and Tables, to improve success rates for our case management – summarization AI platform., • Will work with Design and IT, HR, Finance to improve customer service portals, and knowledge bases., • Join Workshops with Platform techs and help to organize and maintain focus for automating various forms of notifications and communication workflows., • Will be managing a comprehensive asset lifecycle from procurement to disposal, including asset control and depreciation – Status, State, ., • Understand how to create Models and Products, as well to and Manage Purchase Orders., • Automate SN web and agent applications, and coordinate asset tracking transitions based on event triggers., • Support field services operations, including workstation deployment and maintenance., • Overview and assist with hardware installation, cable management, and desk minimalist setup., • Record and maintain asset compliance and optimize software licensing automation., • Help with the support of Microsoft Intune device management operations and integrations with ServiceNow., • Collaborate with Network teams during incidents. Assist Cisco network engineers when necessary to physically access the hardware. Help with monitoring, reporting major incidents, guaranteeing that problems are escalated accordingly, and providing analytical insights into incident impact., • Coordinate video conferencing setups and system support for the ongoing meeting rooms, ensuring minimal cables and hardware look, in addition to keeping them running smoothly., • Help and eager to learn and support CAs and PKI, SCEP deployment processes., • Some experience with ServiceNow (administration, configuration, or business analytics), • Eager to Learn ServiceNow and Microsoft Intune integrations., • ITIL Frameworks are our most recommended knowledge -required, • Knowledge of PKI, certificate authorities, and SCEP protocols, • Hardware and Software Asset Lifecycle, • Strong analytical and problem-solving skills., • Excellent communication and documentation abilities, • ServiceNow/ ITIL certification, • Experience with Microsoft Intune and Cisco platforms, • ITAM experience and software asset management knowledge, • Basic networking knowledge (cabling, access points), • CompTIA A+ or equivalent technical certification The base rate of pay for this position is $55,000 - $65,000 per year. Actual pay is determined based on a number of job-related factors including skills, education, training, credentials, experience, scope and complexity of role responsibilities, geographic location, performance, and working conditions. Benefits: • Comprehensive benefit package, • Paid Time Off (which increases after 1 year with Mountainside), • Paid holidays including a Multicultural Holiday, • 401(k) with employer matching Mountainside Treatment Center is a dynamic, fast-paced and growing recovery facility that values innovation and an obsession with providing Best in Class service to our Clients. Founded in 1998, we are a leading behavioral healthcare provider dedicated to treating alcohol dependency and drug addiction. Accredited by The Joint Commission and CARF for its high standards of care, Mountainside seeks out passionate and talented individuals to join its staff. We believe that every employee, regardless of position, plays a vital role in our success. Here at Mountainside Treatment Center, we strongly prefer all employees to be fully vaccinated for Covid-19 (including regularly scheduled boosters) and the Flu as recommended by the CDC. Mountainside is an equal opportunity/affirmative action employer and strongly encourages the applications of women, minorities, and persons with disabilities.Requirements:

Job DescriptionFloQast’s Consulting Program is designed to educate accounting advisory firms on our market-leading close management platform and support the evaluation process for their team and clients to ensure a successful experience. The Strategic Alliances Associate will be responsible for supporting the Consulting Alliances Manager in recruiting and sourcing new partners to our Program and helping drive new sales revenue through various partnership efforts. *Visa sponsorship is NOT available at this time This role has a requirement of working in office 3 days per week, which may be subject to change based on team and business needs, as determined by the department leader. Please note that this requirement is subject to ongoing review and may be adjusted in the future. What You'll Do: • Identify and recruit accounting advisory and finance transformation firms to our Consulting Program, • Develop and execute on a strong prospecting plan of attack, including email and call scripts tailored specifically towards accounting advisory consultants, • Source and schedule value pitches for the Consulting Alliances Manager, • Support Alliance Manager in further expanding our top partnerships, through trainings and outreach to new consultants across the country, • Organize targeted marketing efforts - including events and webinars - to connect with new partners and source opportunities, • Lead trainings with FloQast’s Sales team to educate them on our Consulting partnership efforts, • Coordinate with internal resources to accomplish goals, enable partners, and keep partners engaged with FloQast., • Track all relevant qualification and lead management activity using Salesforce.com, • Identify opportunities for new alliances and partnerships to expand FloQast’s reach, while maintaining a solid pipeline of new potential partners., • Travel will be 15%What You'll Bring:, • 2+ Years working in SaaS-based Technologies , in the Accounting industry, or with an Accounting Advisory firm, • Builder mindset, comfortable sharing ideas, trying new approaches and focused on achieving team and company short and long term goals, • Flexible and adaptable in high growth, start-up environment, • Driven to hit and exceed sales targets, • Solid attention to detail, • Brings an existing network of relationships across target alliance partners, • Strong ability to drive execution of strategic initiatives and tactics, • A track record of working in a fast-paced environment, setting your own demanding expectations, inspiring and supporting your teammates and exceeding those expectations, • Ability to understand FloQast’s products as well as to interact with product, marketing, sales, and operational teams and executives through a variety of channels, • Assertive, Passionate, Persuasive, Positive, Consultative, loves to compete and win, • Bachelor Degree or equivalent experience requiredNice-to-haves:, • CPA and/or public accounting experience is a huge bonus but not required, • Experience working in the ERP / accounting / financial management / financial ops domain and working with FinTech a plus but not required, • Cold calling and/or Salesforce.com experience a plus but not required #LI-Hybrid#LI-LB1 The base pay range for this position is $80,000 - $110,000. This position is eligible for a commission plan in addition to base pay. Compensation is not limited to base salary. FloQast values our Total Rewards, and offers a competitive and elaborate Benefits Package including, but not limited to, Medical, Dental, Vision, Family Forming benefits, Life & Disability Insurance, and Unlimited Vacation. FloQast reserves the right to amend, change, alter, and revise pay ranges and benefits offerings at any time. All applicants acknowledge that by applying to this position you understand that this specific pay range is contingent upon meeting the qualifications and requirements of the role, and for the successful completion of the interview selection and process. It is at the Company's discretion to determine what pay is provided to a candidate within the range associated with the role. About FloQast:FloQast is the leading Accounting Transformation Platform in accounting workflow automation created by actual former accountants for accountants. By streamlining and modernizing daily accounting tasks, FloQast helps teams collaborate more effectively and complete their work with greater efficiency and precision. This cloud-based, AI-powered software is trusted by over 3,000 accounting teams, including those at Snowflake, Twilio, Instacart, and The Golden State Warriors—and continues to grow. Our mission is to continuously elevate the accounting profession, enhancing both its practice and perception. Our values act as a guiding compass, shaping every decision we make, and are non-negotiable, particularly in our hiring process. Alongside our employees, partners, and customers, we embody these values every day:Unwaveringly Authentic Ambitious with IntegrityEmpowered to GrowCommitted to CollaborationCustomer Obsessed in All Ways FloQast is regularly rated as a Best Place to Work!- Inc. Magazine’s Best Workplaces in 2024, 2023, 2022, and 2021- Best Places to Work by LA Business Journal since 2017 (that’s 8 years!)- Built In’s Best Place to Work in Los Angeles 6 years in a row! Because we are Customer Obsessed in All Ways, check out what our customers have to say about FloQast on G2 Crowd. If this aligns closely with what you are looking for, hit “Apply” and come join our growing team! FloQast, Inc is committed to operating fair and unbiased recruitment procedures allowing all applicants an equal opportunity for employment, free from discrimination on the basis of religion, race, sex, age, sexual orientation, disability, color, ethnic or national origin, or any other classification as may be protected by applicable law. We aim to recruit the right people for the jobs we have to offer, and to assess applications on the basis of relevant skills, education, and experience. We welcome people of different backgrounds, experiences, abilities, and perspectives. We are an equal opportunity employer and strive to provide a professional and welcoming workplace for all employees. Link to FloQast Recruiting AI Usage Policy We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job Description ABOUT US SINE Digital is a global leader in media, technology, and insights for the live entertainment industry. With offices in London and New York, we partner with world-class cultural institutions and global brands to drive digital and AI transformation, delivering data-led marketing strategies that maximise ticket sales, elevate brand awareness, and deepen audience engagement. Our clients include many of the most iconic productions in the West End and on Broadway, alongside some of the world’s foremost cultural organisations such as CTG, Nederlander Theatres, The Royal Ballet & Opera, LW Theatres, LW Tickets, and The Royal Court. ABOUT THE ROLE We are seeking an Email & CRM Coordinator to plan, build, optimize, and report on email and SMS campaigns for our Broadway, touring, and arts & culture clients across the US. This role blends creativity, technical skill, and customer-lifecycle strategy. You will manage end-to-end execution, from segmentation and automation to deployment and insights, helping our clients deepen relationships with audiences and drive performance outcomes, primarily ticketing and sales. RESPONSIBILITIES Email & SMS Strategy, Planning & Execution • Own the full lifecycle of email and SMS campaigns: strategy, build, QA, deployment, optimization, and reporting, • Create and manage campaigns within Mailchimp, HubSpot, Salesforce, and Tessitura, • Build and maintain basic automated flows (welcome, event reminders, re-engagement) with the ability to handle more advanced, branching workflows, • Collaborate with Account Directors to translate client goals into targeted, data-driven lifecycle strategies. Creative Production & Technical Implementation • Build emails using HTML, drag-and-drop templates, and custom modules as required, • Collaborate closely with designers to ensure creative assets are optimized for CRM platforms and campaign objectives, • Conduct thorough QA (links, rendering, deliverability) to ensure flawless campaign execution. Audience Segmentation & Data Management • Develop precise audience segments based on ticketing behavior, demographics, engagement levels, and custom CRM fields, • Use CRM data to personalize and tailor messaging for maximum relevance and conversion, • Maintain clean, accurate, and organized audience lists and segmentation logic. Performance Reporting & Insights • Track and analyze performance metrics across email and SMS channels, • Build clear, actionable insights for client teams, focusing on optimization opportunities, testing results, and customer journey improvements, • Use SINE’s custom reporting app along with optional Looker Studio dashboards to communicate performance trends, • Present performance recaps to internal teams and clients as needed. Industry Knowledge • Maintain and develop an advanced understanding of the industries you and SINE work with, including key players and external agencies, • Produce regular industry insights and client case studies to further educate the team and clients on industry learnings, insights and benchmarks, • Establish and develop relationships with US media owners, • Keep abreast of changes in the NYC and broader US media landscape, • Embody a passion for the sectors in which SINE operates, with a professional curiosity and knowledge of new and emerging businesses and producing talent., • Represent SINE at various industry conferences and events, building the company’s presence and network, • 3+ years of hands-on experience in email marketing, CRM, or lifecycle marketing, • Proficient across Mailchimp, HubSpot, Salesforce, and/or Tessitura, with the ability to learn new platforms quickly, • Comfortable building/customizing HTML emails and working with responsive templates, • Technical proficiency in CRM platforms, HTML email editing, analytics, and campaign optimization, • Strong understanding of segmentation, automations, A/B testing, deliverability basics, and performance metrics, • Exceptional attention to detail, organizational skills, and commitment to QC., • Able to translate data into clear insights and recommendations, • Strong communication skills, both written and verbal, • A competitive salary between $55,000- $70,000, commensurate with experience, • 24-day PTO per year, excluding Federal Holidays, which will increase with length of service at one additional day per year, capped at 3 days (plus extra time off over the Christmas period), • 3pm finish on a Friday, • Access to 401(K) Retirement Plan, • Access to Company subsidised healthcare and dental care, • Hybrid working and working from home equipment allowance, • Occasional free tickets to live events, • Structured personal development, a customised training program and opportunities to attend industry conferences, • An active social events calendar and opportunity to input into the social calendar, • Opportunities to help further shape the business culture and agency benefits.

Job DescriptionBenefits: • Dental insurance, • Health insurance, • Opportunity for advancement Responsibilities • Working on shift to perform scheduled preventative maintenance including cleaning, lubricating parts, inspecting components (sensors, motors, drive belts etc.) repair or replacement of parts where applicable etc., • Respond to breakdowns as they occur, performing reactive maintenance and resolving system faults in a timely manner., • Understand the system operation and troubleshoot issues for the customers Operations Team efficiently., • Complete work order forms and write reports on fault resolution., • Correspond with companys 24/7 Help Desk based in Germany (in English language)., • Some heavy lifting and heavy-duty tasks such as large motor replacement., • Responsible for personal safety and the safety of those who are affected by your work. This includes but is not limited to:, • Completing all the required and assigned HSE training to a satisfactory level., • Participating in all HSE related activities as required, including incident investigations, interviews, auditing and assessment etc., • Engineering background with minimum 4 years experience in the maintenance of industrial / mechanical systems., • Experience with electrical systems., • Astute problem solver with ability to work independently., • Good command of English language and clear communicator, both verbal and written., • Able to work effectively under pressure., • Technical expertise related to automation and industrial systems, • Approval thorough JFK Credentialing Office for an SIDA Badge with CBP Seal Clearance to access the worksite location. This requires:, • Customs and Border Protection background check, • Criminal History Record Check, • TSA Security Threat Assessment

Job DescriptionMarketing Coordinator Company: Knowledge Road Education Department: Marketing Employment Type: Full-time Compensation: $20–30/hr + performance bonuses About Knowledge Road Education Knowledge Road Education is dedicated to supporting schools and families by providing high-quality educational and therapy services. We specialize in SETSS (Special Education Teacher Support Services), Speech Therapy, Occupational Therapy, Counseling, and ABA therapy through insurance partnerships. Our team values high performance, accountability, and measurable results, ensuring that students gain access to the services they need. Position Overview We're seeking a Marketing Coordinator to manage multi-channel campaigns and ensure consistent brand execution across all marketing initiatives. This role requires strong organizational skills, attention to detail, and the ability to coordinate between multiple stakeholders while tracking campaign performance. Key Responsibilities * Plan and execute marketing campaigns across email, social media, and outreach channels * Monitor campaign performance metrics and provide optimization recommendations * Maintain brand consistency across all marketing materials and channels * Manage content calendars using project management tools (ClickUp, Airtable) * Coordinate with design and video teams on creative asset development, including short-form video shoots and campaign content * Track and report on KPIs including lead generation, conversion rates, and ROI * Support marketing automation setup and email campaign management * Stay on top of social media trends and incorporate them into Knowledge Road’s content strategy Required Qualifications * 1–2 years of marketing coordination or campaign management experience * Proficiency with marketing tools: Google Analytics, Canva, Airtable, Google Workspace * Strong project management and organizational skills * Excellent written communication abilities * Experience with social media management, content scheduling, and basic video content coordination * Basic understanding of email marketing and automation * Detail-oriented with ability to manage multiple projects simultaneously Preferred Qualifications * Experience with marketing automation platforms (Salesforce Pardot, Marketing Cloud, HubSpot, Mailchimp, or Klaviyo) * Knowledge of SEO and content marketing best practices * Familiarity with paid advertising platforms (Google Ads, Facebook Ads) * Knowledge of short-form video production and trend-based content creation * Background in education, B2B marketing, or nonprofit environments * Experience with A/B testing and conversion optimization Success Metrics * Launch 2+ successful marketing campaigns within first 90 days * Improve campaign conversion rates by 15% within 6 months * Maintain project timelines with 95% on-time delivery rate Compensation & Benefits * Base salary: $20–30/hr based on experience * Performance-based bonuses tied to campaign results * Company laptop and phone * Generous PTO policy * Professional development budget * Health benefits package How to Apply Submit your resume along with examples of campaigns you've managed or coordinated. Include specific metrics showing campaign performance and results you've achieved. Knowledge Road Education is an equal opportunity employer.

Job DescriptionAbout Us:Live experiences help people cross today's digital divide and focus on what truly connects us – the here, the now, this once-in-a-lifetime moment that's bringing us together. To fulfill Gametime's mission of uniting the world through shared experiences, we make it easy for people to discover and access the live experiences that matter most.With platforms on iOS, Android, mobile web and desktop supporting more than 60,000 events across the US and Canada, we are reimagining the event ticket industry in order to move at the speed of life.The Role The Director of SEM will own Gametime's paid search strategy end-to-end, driving performance, efficiency, and innovation across mobile and web. You will lead a high-performing team of SEM Managers, partner closely with Data Science/Analytics, Engineering, and SEO and collaborate across the broader Growth organization to define how SEM accelerates business growth. This is both a strategic and operational leadership role, responsible for scaling one of Gametime's largest acquisition channels while shaping the next generation of automation, measurement, and experimentation frameworks. Key Responsibilities • Define and Lead SEM Strategy: Own the vision, roadmap, and execution for Gametime's global SEM program largely in Google Ads but also in Bing Search, and emerging platforms., • Performance Leadership: Deliver growth and efficiency through advanced bidding, segmentation, and automation frameworks aligned with company revenue and margin goals., • AI forward approach: strong curiosity and drive in exploring how different AI based solutions can drive improved relevancy and efficiency in paid search, • Experimentation & Innovation: Oversee structured SEM experimentation, building on Gametime's strong testing culture to validate bidding, ad copy, landing page, and audience innovations., • Scale & automation: Work with Data Science and Engineering to develop internal tools, automation pipelines, and performance dashboards that enhance decision-making., • Google Partnership: Serve as Gametime's primary liaison with Google to access betas, co-develop testing pilots, and inform product feedback loops., • Team Development: Lead and mentor a team of SEM managers and analysts, fostering a culture of analytical rigor, curiosity, and operational excellence., • Measurement & Insights: Partner with Analytics to refine attribution models, incrementality testing, and reporting frameworks that drive transparency and strategic clarity across channels., • Collaboration Across Channels: Align SEM strategy with CRM, Paid Social, SEO, and Lifecycle teams to ensure an integrated acquisition strategy across the funnel. Key Skills • Deep understanding of Google Ads and SEM automation, including bid strategy optimization, audience layering, and advanced account architecture., • Advanced analytical fluency, comfortable with SQL, large datasets, and advanced experimentation frameworks., • Strategic mindset with the ability to translate data and experiments into high-impact business decisions., • Passion for live events and the power of performance marketing to connect fans to experiences. Requirements • 8+ years of experience in SEM, with at least 3 years in a leadership role managing teams and large-scale budgets., • Proven record of scaling world class SEM programs to eight-figure spend while improving efficiency and ROI., • Experience in large catalog based eCommerce businesses such as online travel, retail or live events, • Experience managing experimentation and automation roadmaps in partnership with technical teams. Flexible PTO * Competitive salary & equity package * Monthly Gametime credits for any event ($1,200/yr) * Medical, dental, & vision insurance * Life insurance and disability benefits * Diverse Family-forming benefits through Carrot Fertility * 401k, HSA, pre-tax savings programs * Company off-sites and meet-ups * Wellness programs * Tenure recognition At Gametime pay ranges are subject to change and assigned to a job based on specific market median of similar jobs according to 3rd party salary benchmark surveys. Individual pay within that range can vary for several reasons including skills/capabilities, experience, and available budget. United States - Pay Range$166,866—$196,313 USD Gametime is committed to bringing together individuals from different backgrounds and perspectives. We strive to create an inclusive environment where everyone can thrive, feel a sense of belonging, and do great work together. As an equal opportunity employer, we prohibit any unlawful discrimination against a job applicant on the basis of their race, color, religion, veteran status, sex, parental status, gender identity or expression, transgender status, sexual orientation, national origin, age, disability or genetic information. We respect the laws enforced by the EEOC and are dedicated to going above and beyond in fostering diversity across our company.

Job DescriptionCoreWeave is The Essential Cloud for AI™. Built for pioneers by pioneers, CoreWeave delivers a platform of technology, tools, and teams that enables innovators to build and scale AI with confidence. Trusted by leading AI labs, startups, and global enterprises, CoreWeave combines superior infrastructure performance with deep technical expertise to accelerate breakthroughs and turn compute into capability. Founded in 2017, CoreWeave became a publicly traded company (Nasdaq: CRWV) in March 2025. Learn more at . About The Role: As CoreWeave continues to scale our GTM organization, we need a dedicated Sales Compensation Specialist to design, manage, and optimize our sales incentive programs. Our revenue teams are growing, and ensuring alignment between compensation plans, sales performance, and company objectives is critical to maintaining our momentum. This role will be instrumental in developing competitive yet sustainable compensation structures, improving sales rep performance visibility, and ensuring payouts align with business goals. As a Sales Compensation Specialist, you will own end-to-end sales compensation planning, administration, and analysis. You'll work closely with finance, sales leadership, and revenue operations to design effective compensation strategies, implement automated processes, and provide insights into compensation effectiveness. Your work will directly impact sales team motivation, retention, and overall revenue efficiency. Key Responsibilities: • Design, implement, and manage sales compensation plans that align with company objectives, revenue goals, and industry best practices., • Administer sales compensation programs, ensuring timely and accurate calculation of commissions, bonuses, and incentives., • Collaborate with Finance, Sales, and Revenue Operations to ensure compensation plans are structured for scalability, profitability, and sales performance alignment., • Provide strategic analysis on compensation plan effectiveness, making recommendations for enhancements that drive sales productivity and business growth., • Ensure compliance with policies and governance standards around incentive payouts, maintaining transparency and consistency across teams., • Develop dashboards and reports to track sales performance metrics, incentive attainment, and payout accuracy., • Optimize commission processing workflows, reducing errors and manual intervention while increasing efficiency., • Support annual and quarterly planning cycles by modeling compensation structures, quota setting, and cost analysis., • Educate and enable sales teams on compensation plan structures, incentive opportunities, and payout mechanics., • 5+ years in Sales Compensation, Sales Operations, Finance, or Revenue Operations in a B2B tech environment., • Deep understanding of sales compensation models, quota setting, and incentive structures in high-growth SaaS or technology companies., • Strong analytical and problem-solving skills, with expertise in Excel, Google Sheets, and data visualization tools., • Experience with CRM (Salesforce), compensation management software, and financial modeling., • High attention to detail with the ability to manage multiple compensation plans across diverse teams., • Experience managing commission plans in SaaS, AI, or cloud infrastructure environments., • Knowledge of subscription-based and enterprise contract sales models., • Familiarity with CPQ tools, incentive automation platforms, and sales forecasting methodologies., • Background in sales performance analytics, compensation benchmarking, or total rewards strategy. What We Offer The range we've posted represents the typical compensation range for this role. To determine actual compensation, we review the market rate for each candidate which can include a variety of factors. These include qualifications, experience, interview performance, and location. In addition to a competitive salary, we offer a variety of benefits to support your needs, including: • Medical, dental, and vision insurance - 100% paid for by CoreWeave, • Company-paid Life Insurance, • Voluntary supplemental life insurance, • Short and long-term disability insurance, • Flexible Spending Account, • Health Savings Account, • Tuition Reimbursement, • Ability to Participate in Employee Stock Purchase Program (ESPP), • Mental Wellness Benefits through Spring Health, • Family-Forming support provided by Carrot, • Paid Parental Leave, • Flexible, full-service childcare support with Kinside, • 401(k) with a generous employer match, • Flexible PTO, • Catered lunch each day in our office and data center locations, • A casual work environment While we prioritize a hybrid work environment, remote work may be considered for candidates located more than 30 miles from an office, based on role requirements for specialized skill sets. New hires will be invited to attend onboarding at one of our hubs within their first month. Teams also gather quarterly to support collaboration California Consumer Privacy Act - California applicants only CoreWeave is an equal opportunity employer, committed to fostering an inclusive and supportive workplace. All qualified applicants and candidates will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. As part of this commitment and consistent with the Americans with Disabilities Act (ADA), CoreWeave will ensure that qualified applicants and candidates with disabilities are provided reasonable accommodations for the hiring process, unless such accommodation would cause an undue hardship. If reasonable accommodation is needed, please contact: . Export Control Compliance This position requires access to export controlled information. To conform to U.S. Government export regulations applicable to that information, applicant must either be (A) a U.S. person, defined as a (i) U.S. citizen or national, (ii) U.S. lawful permanent resident (green card holder), (iii) refugee under 8 U.S.C. § 1157, or (iv) asylee under 8 U.S.C. § 1158, (B) eligible to access the export controlled information without a required export authorization, or (C) eligible and reasonably likely to obtain the required export authorization from the applicable U.S. government agency. CoreWeave may, for legitimate business reasons, decline to pursue any export licensing process.

Job Description ABOUT PARITY: Buildings in our beautiful cities, where we live and work, are producing 40% of the CO2 going into our atmosphere and contributing to climate change. We need to HEAT, VENTILATE, and AIR CONDITION our buildings 24/7. Most of the energy consumed in a building is for our comfort, but 50% of it is wasted! This is because buildings have little to no technology to control this. Parity is a Remote HVAC Optimization as a Service company. We remotely control and optimize HVAC systems 24/7/365 to deliver automatic energy savings and revenue to multifamily residential buildings and hotels. Using advanced algorithms, Parity can predict the amount of energy needed ahead of time to operate a building to meet its occupants' demands and adapt the building's systems and machinery in real time. We save our customers: • Time - we automate setpoint adjustments and demand response protocols. Our Pi (Parity Insights) dashboard provides early alerting services when things go down., • Money - Parity contractually guarantees the savings that we expect to deliver to our multifamily customers. We also unlock additional revenue through the automation of grid services. The Marketing Operations & AI Intern will support the marketing and sales teams with day-to-day operations tasks while also leveraging AI to increase output and create efficiencies. You will also learn how to effectively market Parity within the energy efficiency and building automation industries. This is a unique opportunity for an ambitious student to be the bridge between cutting-edge AI technology and hands-on Marketing Operations at a fast-growing Climate Tech startup. You’ll be instrumental in implementing, improving, and automating our MarTech stack with generative AI solutions to drive measurable business impact. RESPONSIBILITIES: • Perform marketing and sales operations tasks to keep teams organized and projects moving forward, • Analyze building portfolios to augment the sales process and implement automation to increase efficiency, • Complete data and analytics reports using tools like GA4 and DataBox to track trends, measure effectiveness, and provide actionable insights, • Help coordinate and support event logistics and webinars, • Apply advanced prompt engineering techniques to rapidly create and iterate on marketing content and test their effectiveness., • Research, propose, and implement new automation workflows using AI and other tools to streamline internal processes, • Currently pursuing or recently graduated with a Bachelor’s or Master’s degree in Marketing, Business Analytics, Data Science, or a related field., • Foundational knowledge of digital marketing principles and concepts (e.g., paid ads, email campaigns, lead generation)., • Prior experience or projects specifically focused on Automation, Generative AI, or Natural Language Processing (NLP)., • Bonus - you have experience with computer vision/ML, • Bonus - you used AI tools like Cursor, Replit, or Lovable, • Deep practical experience with Prompt Engineering and building applications using LLMs (e.g., Gemini, ChatGPT, Claude) with a focus on custom GPTs/Gems, • You are detail-oriented, curious, extremely organized, love implementing/executing processes, and have strong communication skills, • You want to grow and learn at a fast-growing Climate Tech startup and have an interest in energy efficiency, building automation, or climate change, • Preference will be given to candidates who meet the following criteria, but we are open to all candidates, including fully remote work., • Currently attending, have attended, or graduated from a degree program at a university or college within NY State within 12 months of your start date., • NY State residents who currently attend or have graduated from a college or university outside NY State within 12 months of your start date. Join our organization in a key role during a period of tremendous growth and directly contribute to its future success. Contribute to a world-changing product that is working to make the world a better place through reduced CO2 emissions in multifamily buildings. Have the autonomy to learn and grow in a fast-moving, start-up environment. COMPENSATION: $20/hour (15 hours/week) OTHER GREAT STUFF: • Flexible work environment: We offer a mix of in-office and remote work. Employees are expected to work a minimum of two days per week from our office in Midtown Manhattan Parity welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. Powered by JazzHR wHHY3aN2zu

Job Description This internship presents an excellent opportunity for individuals interested in corporate training or operations. As a Sales Operations Intern, you will gain experience in both fields, helping to create and redesign process and sales training materials and contributing to the development of a video resource library. Additionally, you will assist with testing Salesforce enhancements and gain an understanding of how to improve sales operations. Sales Operations plays a crucial role in supporting the sales department by overseeing the creation, documentation, and training of new processes. The team develops and manages Salesforce Automation systems, works on API onboarding processes, and contributes to Salesforce enhancements. Sales Operations also engages in strategic project planning, sales strategy optimization, and data analytics to track sales performance. In addition, the team focuses on improving process cycle times and resolving Salesforce-related issues. Finally, Sales Operations takes the lead in onboarding new sales hires to ensure a seamless transition into their roles. What You'll Do: Training & Resource Development • Assist with the creation and redesign of sales training materials, transforming existing PowerPoint presentations into SharePoint resources., • Contribute to the development of a comprehensive video library for training purposes., • Help create Standard Operating Procedures (SOPs) for sales processes., • Assist in testing new Salesforce automation features to ensure they work as intended., • Help optimize sales processes by analyzing the effectiveness of Salesforce enhancements., • Assist in revamping the Sales Rep resources on SharePoint., • Collaborate in the creation of SOPs for various sales processes., • Test new Salesforce automation and report feedback., • Support the design and implementation of a new resource-sharing system for sales teams., • Help track the effectiveness of Salesforce updates and how they impact sales performance., • Collaborate with team members to ensure smooth onboarding for new sales hires. What We Are Looking For: • Strong proficiency in PowerPoint and Word., • Attention to detail and ability to organize and present information clearly., • Comfortable speaking in front of a group and assisting with training., • Familiarity with Salesforce is preferred, but not required., • Strong organizational skills and the ability to prioritize tasks., • Experience with SharePoint is a plus., • A basic understanding of sales processes and operations will be helpful., • A proactive and self-motivated individual eager to learn and gain experience in both corporate training and sales operations., • A strong communicator who is comfortable speaking to groups and working with cross-functional teams., • A detail-oriented and organized person with a passion for optimizing processes and improving operational efficiency., • Someone who thrives in a fast-paced environment and is excited to contribute to important sales operations projects. Company Mission: At Kapitus, we strive to empower every business to succeed by providing the best financing options – when they need it and how they need it. Whether we are working with a business directly or through a strategic partner, we will work diligently to provide the most convenient, cost- effective and appropriate financing solution for a business's needs. We promise to keep the best interests of our clients at the center of the financing process by operating with transparency, fairness, and integrity. We will continue to empower small businesses to make educated financial decisions, as we have since our inception in 2006. About Us: Kapitus is one of the most reliable and respected names in small business financing. As both a direct lender and a marketplace built with a trusted network of lending partners, we are able to provide small businesses the financing they need, when and how it is needed. We've spent the past 15 years building a culture that makes us excited to come to work in the morning. Our company is fast paced, teammates need to be self-directed and have an internal motivation to do the right thing, even when the right thing takes a lot of hard work. We show our teammates our appreciation by offering great benefits, competitive pay, and solid opportunity for growth. Consideration will be given to qualified remote candidates residing in states where Kapitus and/or one of its subsidiaries has an established physical presence.