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Job Description Coordinator, Online Operations - ADESA About Us ADESA, a Carvana-owned company, currently operates over 50 locations throughout the U.S. Our auto auctions, some up to 200 acres, provide a wide array of vehicle services that surround our wholesale vehicle remarketing efforts, including retail and wholesale reconditioning, transportation, keys, data analytics, and many of our sites serve as market hub distribution centers for Carvana. We remarket hundreds of thousands of vehicles across North America from Dealers, Commercial Lenders, Manufacturers & more. We work in a service industry and embrace a "we" versus "I" culture - help others, and they will help you. Our industry is fun, fast-paced, and competitive, and filled with the best people who are passionate about what they do. We're also excited about the future! As an industry leader, ADESA is poised for expansion, including investments in facilities, sales growth, and an ever-increasing growth in customer inventory of vehicles for us to remarket! We are looking for great people who want to take this journey with us! Role and Team We are seeking a meticulous and highly organized Coordinator, Online Operations to join the ADESA Central Operations team. This role is critical in ensuring the accurate display and proper management of vehicle inventory for auction listings on ADESA.com, Simulcast, and DealerBlock. The Coordinator will proactively identify and resolve data discrepancies, incorrect configurations, and operational issues that could disrupt sales or misrepresent vehicles, thereby upholding the integrity of our online auction platforms. Responsibilities • Conduct daily "High Bid Checks" for units with 20+ bids, • Verify DealerBlock (DB) listings for consignor accuracy and ensure AMS Floor Prices align with reserve or buy prices., • Monitor inspections to prevent erroneous Light Buyer Look (LBL) units on DB, deciding on Condition Reports or unit removal., • Oversee active sales to avoid simultaneous DB listings, removing units without bids or coordinating on units with bids., • Handle Rejected Change of Sale Ownership (CSO) messages by adjusting AMS data or consulting auctions., • Update location fill-ins, cheat sheets, and post customer vehicles to DB with auction data., • Conduct data audits for errors and root causes, developing solutions for high data quality., • Perform Quality Control (QC) on listings, checking for VIN errors, missing vehicles, and report visibility., • Respond promptly to emails from auction locations and support staff., • Collaborate with internal teams like Fleet Lease, Dealer Relations, and Dealer Registration., • Prioritize tasks, manage projects, and adapt to a dynamic, fast-paced environment., • High School diploma or equivalent required; Bachelor's degree preferred., • Attention to detail, • Analytical Skills & Proven ability to gather, review, and compare evidence to determine claim validity and fair resolution., • Background in automotive mechanics or reconditioning. Other Requirements To be able to do your job at ADESA, there are some basic requirements we want to share with you. Of course, we'll make any reasonable accommodations for those with disabilities to perform the essential functions of their jobs. Please note this job description is not designed to contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.