62 Best de call center Jobs in Fayetteville, North Carolina (enero 2026)

Supervising Registered Nurse

hace 15 días

Fayetteville

Description For over 30 years, New Season Treatment Centers have been a leading national health care service provider of outpatient treatment centers that specialize in providing safe, quality and best in class care for individuals living with Opioid Use Disorder ("OUD"). Operating in over 70 treatment centers in multiple states, our team members are engaged in medication-assisted treatment, counseling, support, and care management of individuals living with OUD. We treat the whole person and, in so doing, address the underlying causes of OUD in an effort to provide a continuum of care that not only addresses treatment needs but supports the patient on their journey to recovery. Job Summary: Under direction and supervision of the Medical Director for medical matters and the Program Director for administrative matters, participates in the promotion and restoration of patients' health, collaborates with physicians and multidisciplinary team members; and provides support to patients. Essential Functions: • Provides direct supervision of the nursing staff, including RNs and LPNs to ensure continuity among nursing teams, and clinical pharmacy staff, by documenting and communicating actions, irregularities, and continuing professional needs. Manages the recruitment, payroll and performance process for all staff under their direct supervision., • Under the direction or supervision of the Medical Director, will administer, or oversee the administration of medications, in accordance with physician order(s) and will document or oversee documentation of all administered dosages, by the best means available, whether that method is electronically, or manually., • Maintain or have overall responsibility for maintaining absolute accuracy in daily accounting of the medications that are supplied to patients and maintained in inventory, in secure storage., • Implements or oversees the implementation of infection-control policies and protocols, medication storage procedures, policies, and procedures regarding controlled substance regulations and confidentiality., • Tracks or oversees tracking of all medical paperwork involving patient dose changes, lab results, physician orders, phase/level changes, and verbal orders. Will maintain patient confidentiality and will protect clinical pharmacy, and treatment center, operations by keeping information confidential., • Places or oversees the placing of orders for medication supplies. Additionally, this position will ensure that there is sufficient scheduling coverage for order placing and that all nursing staff is effectively cross-trained for such ordering and that receipt of ordered medications is facilitated with accuracy and efficiency upon the arrival of the medication., • Promotes the delivery of quality care to patients by adhering to therapeutic standards; measuring health outcomes against patient care goals and standards; making or recommending necessary adjustments; and complying with applicable rules, including state licensing laws, federal rules governing substance abuse treatment centers and applicable Company policies and directives., • Ensures that the pharmacy is opened and closed in accordance with policy; staffing protocols are followed and establishes the nursing schedule; overseeing the administering of all take-home medication; and documents and evaluates Diversion Control procedures (patient callbacks, etc.), • Documents patient care services by utilization of best charting practices (with either paper or electronic records, whichever may be in use at the treatment facility at the time), and by overseeing the ensuring the integrity of all other medical chartings that may occur., • Conducts and/or oversees the administration of tests ordered by the physician including appropriate lab tests as required; patient vital signs; TB tests when required; blood and urine laboratory testing., • Schedules and screens patients to be seen by the Medical Director and will assist the Medical Director with appropriate History and Physical assistance, as needed and required., • Actively participates in Treatment Team meetings and staff meetings; acts always in the best interest of the program and the company., • Responsible for the collection and/or to oversee the pharmacy's collection of fees for medication and ancillary services; will assess and report on the patient's ability to maintain responsibility for the payment of their medication as a part of their federal criteria in extended take-home privileges; and, as a part of their personal treatment success; the over-seeing and responsibility for the successful daily balancing of fees collected for medications and ancillary services, and the maintenance of the appropriate records utilized for fee collection; and will report any significant fee collection variances to the Program Director., • Maintains a safe and clean working environment by complying with procedures, rules, and regulations; calling for assistance from health care support personnel, as needed., • Reviews induction patient medication records weekly for accuracy and implementation with company policies, • Monitors and tracks, with Medical Director approval, the Prescription Monitoring Program based on the company policy and state mandates, • Provides, HIV, Pregnancy, TB, and as needed medical information to patients and staff, • Completes documented weekly supervision with nursing staff members, • Coordinates care as needed with outside physicians to ensure proper protocols are followed for patients, • Immediately reports any concerns to the Program Director, • Provides training and continuing education to nurses, • Tracks and monitors pharmacy reports for trends, • Available on-call for consultation of patient evaluations, • Performs other duties as required. Supervisory Responsibilities: (Scope of the person's authority, including a list of jobs that report to this job). Provides direct supervision of the lead nurse and other nursing staff in the center. Essential Registered Nurse Qualifications: (To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the competencies (minimum knowledge, skill, and ability) required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions). Education/Licensure/Certification: Active licensure as a Registered Nurse in the state in which work is being performed. Required Knowledge: Understanding of opiate addiction; medical terminology; knowledge of the principles and practices of professional nursing, of health promotion and disease prevention. Ability is required to perform assessments and nursing functions as acquired in the basic nursing preparation program. Experience Required: 3+ years of progressive professional-level experience in the Nursing field. Previous nursing experience preferred. Skill and Ability: Knowledge and skill in the application of professional nursing theory. Knowledge of medications, their proper dosage, effects, and contraindications. Working knowledge of opiate addiction, and infection control. Ability to organize assigned work; make verbal/written reports and documentation; prepare and maintain reports of shift activities and individual progress; maintain nursing records and charts; gain the confidence of the individuals and to work effectively with them, staff, and families; maintain effective working relationships with supervisors and staff. Ability to supervise and manage the day to day clinical pharmacy operations of the LPN staff. Compose and execute the nursing schedule for the clinic. Physical Demands/Work Environment: (The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.) Finger Dexterity: Use primarily when operating hands to medicate patients, utilize keyboard and telephone. Talking: To convey detailed or important instructions to patients and employees. Hearing: Ability to hear normal conversations and receive ordinary information. Vision: Average, ordinary, visual acuity necessary to observe patients and work on a computer. Clear vision at 20 inches or less and distant vision at 20 feet or more. Physical Strength: Standing most of the time. Exerts up to 10 pounds of force occasionally. Working Conditions (The working conditions described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions). • Ability to operate in an open work area with moderate everyday noise., • Ability to travel up to 10%. Core Competencies: RN in NC or Multistate

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