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Our Team is Kind of a Big Deal! UniFirst is seeking a reliable and hardworking Maintenance Supervisor to join our UniFirst community! As the Maintenance Supervisor you will ensure all facility equipment is efficiently functioning and identify areas to improve processes, procedures, maintenance practices and on-going training for all maintenance staff. At UniFirst we have a standard Monday - Friday work week with periodic night and weekend overtime. We have an immediate opening and provide on the job training. What’s in it for you? Training: Our Team Partners receive quality skills training designed to enhance their performance and assist them with their career potential and advancement. Career Growth: You may quickly find yourself on the fast-track to success. We are a rapidly growing company offering significant avenues for personal development and growth. Culture: Our culture is what makes UniFirst an organization that stands out from the rest. Diversity: At UniFirst, you'll find an environment packed with different cultures, personalities, and backgrounds because we believe it takes many kinds of people to make us successful. What you’ll be doing: • Diagnose mechanical and electrical problems and determine corrective action by checking blueprints, schematics, repair manuals and parts catalogs., • Inspect, operate, and test machinery and equipment to diagnose machine malfunctions., • Performing basic welding activities to effect repairs on facilities and equipment., • Troubleshoot and repair Programmable Logic Controllers (PLC’s) and associated control systems., • Perform and assign all preventive maintenance on facility and production assets., • Follow blueprints, schematics, operations manuals, manufacturer’s instructions, and engineering specifications using a documented schedule., • Perform boiler chemical and wastewater pre-treatment system testing, record results in logbooks / computer systems and make necessary chemical adjustments as required., • Manage and assign all equipment maintenance, including repairs which cannot be completed during standard hours., • Assume responsibility for all shifts in the maintenance department., • Oversee and implement all maintenance related regulatory and environmental compliance requirements., • Assume responsibility for all aspects of safety within the maintenance department., • Perform Confined Space and Lockout / Tagout procedures where appropriate., • Monitor training status of technicians and provide time for required training as needed., • Utilize a Computerized Maintenance Management System., • Partner with the Production Manager to develop, manage and maintain budget for building, equipment, capital expenditures and parts/labor., • Train and develop maintenance partners. What we’re looking for: • High school and/or GED is preferred., • Two-year technical degree in an appropriate background is preferred., • Must be at least 21 years of age., • Valid driver’s license and a safe driving record are required., • Must pass UniFirst’s maintenance knowledge assessment to be eligible for employment., • Knowledgeable in maintenance equipment. This includes wiring, electrical, mechanical, electronic components, pipe systems and plumbing required., • Minimum of 3 years of work experience repairing industrial processing equipment in a production environment required. Applicable military experience will be considered., • Minimum of 2 years of experience supervising maintenance personnel is preferred., • Maintenance administration experience including planning, scheduling, budgeting, negotiating, parts management, vendor management, maintenance management systems is required., • Ability to read blueprints and schematics is required., • Ability to read and understand maintenance literature printed in English required., • Proficiency in Microsoft Office skills is required., • Experience in Hand & Power tools is required., • Lockout / Tagout experience is required, • Ability to work overtime as needed is required., • Ability to lift up to 80 lbs. About UniFirst The fabric of UniFirst is woven from its very unique family culture where our Team Partners enjoy a small company feel while taking advantage of the resources and stability that come with being a 1.5-billion-dollar organization. UniFirst is an international leader in the $18 billion-dollar garment services industry. We currently employ over 13,000 team partners who serve 300,000 business customer locations throughout the U.S., Canada, and Europe. We were included in the top 10 of Selling Power magazine’s “Best Companies to Sell For” list and recognized on Forbes magazine’s “Platinum 400 – Best Big Companies” list. As an 80-year old company focused on annual growth, there’s never been a better time to join our team. There’s a lot to love about UniFirst, where you come first. UniFirst is an equal opportunity employer. We do not discriminate in hiring or employment against any individual on the basis of race, color, gender, national origin, ancestry, religion, physical or mental disability, age, veteran status, sexual orientation, gender identity or expression, marital status, pregnancy, citizenship, or any other factor protected by anti-discrimination laws.

Job Description Job Type: Full Time Hours: Varies 12 PM-8 PM CST 1 PM-9 PM CST Monday thru Friday, with Rotating Saturdays Salary: $20.00 About AnswerNet AnswerNet is the brand name for the AnswerNet family of companies including AnswerNet, Inc., New AnswerNet Inc., Cerida Investment Corp., TPV.com, and Ansercomm to name a few. Together with our affiliates, AnswerNet operates more than 20 contact centers within the continental United States and Canada. We provide a vast range of services to optimize telephone answering services, appointment setting and confirmation, customer support, third-party verification, sales, lead qualification, market research, and a host of other contact management solutions. In all, AnswerNet has more than 10,000 satisfied clients and we process over 125 million interactions per year. Summary of Position: NOW HIRING: Licensed Insurance Sales Agent – P&C Focus :rotating_light: Earn $20/HR + Unleash Your Sales Potential :fire: Are you a licensed Property & Casualty Insurance Agent with a relentless drive to close deals and exceed targets? Do you thrive in a fast-paced environment and have what it takes to crush the competition? We’re looking for passionate sales hunters ready to make an impact in our call center! What You’ll Do: Engage potential clients with high-energy sales pitches Identify and seize new opportunities to grow your book of business Meet and exceed sales goals—no limits, no excuses Build lasting relationships while delivering top-tier insurance solutions Contribute to a sales-driven culture that celebrates success What We Offer: :dollar: $20/hr base pay with performance-based incentives Opportunities for career growth in a dynamic sales environment A culture focused on results and achievement Tools and support to help you maximize your sales potential Qualifications: Active P&C insurance license Proven sales experience with a track record of success Ability to work in a high-energy, competitive atmosphere A passion for closing deals and achieving goals Ready to take your sales career to the next level and make your mark? Apply now and show us your drive! Responsibilities: Manage large amounts of inbound calls and make consistent outbound calls. Enroll people in Home warranty services Identify and assess customers’ needs to achieve satisfaction Provide accurate, valid, and complete information by using the right methods/tools Meet personal/customer service team sales targets and call handling quotas Handle customer complaints, provide appropriate solutions and alternatives within the time limits; and follow up to ensure the resolution Keep records of customer interactions, process customer accounts, and file documents Follow communication procedures, guidelines, and policies Take the extra mile to engage customers Skills: Proven sales experience or experience as a client service representative Track record of over-achieving quota Strong phone contact handling skills and active listening Customer orientation and ability to adapt/respond to different types of characters Must be a strong communicator: strong verbal, written, and interpersonal communication skills Ability to multitask, prioritize, and manage time effectively Proficient in typing Must be a peer leader: exemplary attendance, positive attitude, professional conduct, and high-level customer service skills Solution-Oriented Sales Professional: an individual with a strong sense of integrity and a dedication to quality, one who always goes to the next level to deliver an unforgettable customer experience Computer Skills: familiarity with Windows, and Microsoft Office, and the ability to quickly learn new software with provided training. Flexibility with scheduling and work hours Other requirements may vary as determined by management. Driven by Success: they want to constantly innovate and push themselves, and their team, to be the best in the industry Required Skills: What You’ll Do: Engage potential clients with high-energy sales pitches Identify and seize new opportunities to grow your book of business Meet and exceed sales goals—no limits, no excuses Build lasting relationships while delivering top-tier insurance solutions Contribute to a sales-driven culture that celebrates success What We Offer: :dollar: $20/hr base pay with performance-based incentives Opportunities for career growth in a dynamic sales environment A culture focused on results and achievement Tools and support to help you maximize your sales potential Qualifications: Active P&C insurance license Proven sales experience with a track record of success Ability to work in a high-energy, competitive atmosphere A passion for closing deals and achieving goals Ready to take your sales career to the next level and make your mark? Apply now and show us your drive! WAH Requirements: PC/Laptop with at least Windows 10 (Apple/Mac products, Chromebooks, and tablets are not compatible) Hard-wired high-speed internet connection (ethernet cable) USB-connected Headset Webcam A quiet dedicated place to work free from distractions including pets and children.

Job Description Work Hours: Must have flexible open availability Pay Range: $16.00/hr Reports to: AHS General Manager Job Type: Full-time About AnswerNet: AnswerNet is the brand name for the AnswerNet family of companies including AnswerNet, Inc., New AnswerNet Inc., Cerida Investment Corp., ECC (Energy Choice California), Synergy Solutions, TPV.com, and Ansercomm to name a few. Together with our affiliates, AnswerNet operates more than 20 contact centers within the continental United States and Canada. We provide a vast range of services to optimize telephone answering services, appointment setting and confirmation, customer support, third-party verification, sales, lead qualification, market research, and a host of other contact management solutions. In all, AnswerNet has more than 10,000 satisfied clients and we process over 125 million interactions per year. Job Summary: Customer-focused L1/L2 Helpdesk Technician responsible for providing first and second-level technical support to end-users for issues related to hardware, software, and network systems. This position will involve researching, diagnosing, troubleshooting, finding solutions, and taking ownership of customer-reported issues to ensure they are resolved. When necessary, unresolved issues should be escalated to the appropriate internal teams following standard procedures. The ideal candidate will possess excellent communication skills, a strong technical background, and the ability to efficiently troubleshoot and resolve issues. Responsibilities: • Inbound and Outbound Calls, • Serve as the first point of contact for end-users seeking technical assistance via phone, email, or helpdesk tickets., • Root cause analysis probing, • Providing immediate solutions to common user issues., • Ticket Routing, • Document accurate records of all support requests, resolutions, and follow-ups., • Knowledge Base Utilization, • Responsible for the ongoing maintenance of AnswerNet’s desktop environment., • Creates and maintains user e-mail accounts., • Virtual Machine and or Remote Desktop support, • Oversee monitoring network systems, including network outages., • Ensuring service level agreements are met., • Managing user accounts and their associated attributes, such as name, email address, password, security groups, and multifactor authentication in Azure AD, or through Microsoft Active Directory on Windows Server 2016, 2019., • Ability to work from home (this is a remote position), • Prior Technical Support or Help Desk experience, • High School Diploma or equivalent, • Phone Etiquette, • History of Customer Service, • Excellent verbal, writing, grammar, and communication skills, • Critical Thinking and Problem-Solving skills, • Attention to Detail, • Familiarity with Help Desk Applications (Ex. Zendesk, FreshService), • Familiarity with VOIP or Telephony services, • Ability to provide step-by-step technical help, both written and verbal, • PC/Laptop with at least Windows 10 (Apple/Mac products, Chromebooks, and tablets are not compatible), • Hard-wired high-speed internet connection (ethernet cable), • USB-connected Headset, • Webcam, • A quiet dedicated place to work free from distractions including pets and children.

Job Description Bilingual Customer Service Representative - Remote Job Type: Full Time/Part Time – Work from Home Hours: Vary, Midshift/Evening Salary: $15.00 About AnswerNet AnswerNet is the brand name for the AnswerNet family of companies, including AnswerNet, Inc., New AnswerNet Inc., Cerida Investment Corp., TPV.com, and Ansercomm to name a few. Together with our affiliates, AnswerNet operates more than 20 contact centers within the continental United States and Canada. We provide a vast range of services to optimize telephone answering services, appointment setting and confirmation, customer support, third-party verification, sales, lead qualification, market research, and a host of other contact management solutions. In all, AnswerNet has more than 10,000 satisfied clients, and we process over 125 million interactions per year Job Summary: We are looking for remote bilingual customer-oriented service representatives who provide high-level customer service solutions to all customers/clients daily. Answer all incoming calls and make outgoing calls specific to each program or project you are assigned, using the tools provided by AnswerNet and the client to properly document all customer interactions, while maintaining a sense of integrity regarding both the company and the customer, while adhering to all company policies and procedures. Job Duties / Responsibilities / Essential Functions: Manage large amounts of inbound calls and make consistent outbound calls. Identify and assess customers’ needs to achieve satisfaction Provide accurate, valid, and complete information by using the right methods/tools Meet personal/customer service team sales targets and call-handling quotas Handle customer complaints, provide appropriate solutions and alternatives within the time limits; and follow up to ensure the resolution Keep records of customer interactions, process customer accounts, and file documents Follow communication procedures, guidelines, and policies Take the extra mile to engage customers Required Knowledge /Skills / Abilities / Qualifications: Proven customer support experience or experience as a client service representative Track record of over-achieving quota Strong phone contact handling skills and active listening Customer orientation and the ability to adapt/respond to different types of characters Must be a strong communicator: strong verbal, written, and interpersonal communication skills Ability to multitask, prioritize, and manage time effectively Proficient in typing Must be a peer leader: exemplary attendance, positive attitude, professional conduct, and high-level customer service skills Solution-Oriented CSR: an individual with a strong sense of integrity and a dedication to quality, one who always goes to the next level to deliver an unforgettable customer experience Computer Skills: familiarity with Windows and Microsoft Office, and the ability to quickly learn new software with provided training. Flexibility with scheduling and work hours Other requirements may vary as management determines. Driven by Success: they want to innovate and push themselves constantly, and their team, to be the best in the industry Experience working with an automatic dialer Must be computer literate Pleasant phone demeanor Minimum of one year of previous high-volume call center experience Bilingual Spanish/English Experience in BOTH inbound and outbound environments WAH Requirements: PC/Laptop with at least Windows 10 (Apple/Mac products, Chromebooks, and tablets are not compatible) Hard-wired high-speed internet connection (Ethernet cable) USB-connected Headset Webcam A quiet, dedicated place to work free from distractions, including pets and children.

Job Description Job Type: Part Time Hours: M-Sun., Open availability, Various shifts Salary: $17.50 About AnswerNet AnswerNet is the brand name for the AnswerNet family of companies including AnswerNet, Inc., New AnswerNet Inc., Cerida Investment Corp., TPV.com, and Ansercomm to name a few. Together with our affiliates, AnswerNet operates more than 20 contact centers within the continental United States and Canada. We provide a vast range of services to optimize telephone answering services, appointment setting and confirmation, customer support, third-party verification, sales, lead qualification, market research, and a host of other contact management solutions. In all, AnswerNet has more than 10,000 satisfied clients and we process over 125 million interactions per year. Summary of Position: We are looking for remote customer-oriented service representatives who provide high-level customer service solutions to all customers/clients on a daily basis. Take consistent inbound calls specific to each program or project you are assigned, and outbound calls if necessary using the tools provided by AnswerNet and the client to properly document all customer interactions, while maintaining a sense of integrity regarding both the company and the customer while adhering to all company policies and procedures. Job Duties / Responsibilities / Essential Functions: Typing Data capture and entry Customer service Maintaining a working knowledge of campaign products, services, and promotions Required Knowledge /Skills / Abilities / Qualifications: At LEAST one year of actual Call Center experience, working with an automatic dialer, and call scripting, is REQUIRED FOR REMOTE CANDIDATES- NO EXCEPTIONS A clear, professional, and friendly voice High-Level People Skills, Active Listening Skills, and Strong Communication Skills Outstanding attendance and punctuality High School diploma or GED Basic Computer Skills and computer literacy are a must Spanish/English Bilingual is a PLUS WAH Requirements: PC/Laptop with at least Windows 10 (Apple/Mac products, Chromebooks, and tablets are not compatible) Hard-wired high-speed internet connection (ethernet cable) USB-connected Headset Webcam A quiet dedicated place to work free from distractions including pets and children.

Job Description Bilingual (Preferred) Customer Service Representative - Remote Job Type: Full Time – Work from Home Hours: Vary, Part Time and Full Time, Monday-Sunday, Open Availability Salary: $16.00 About AnswerNet AnswerNet is the brand name for the AnswerNet family of companies, including AnswerNet, Inc., New AnswerNet Inc., Cerida Investment Corp., TPV.com, and Ansercomm to name a few. Together with our affiliates, AnswerNet operates more than 20 contact centers within the continental United States and Canada. We provide a vast range of services to optimize telephone answering services, appointment setting and confirmation, customer support, third-party verification, sales, lead qualification, market research, and a host of other contact management solutions. In all, AnswerNet has more than 10,000 satisfied clients, and we process over 125 million interactions per year Job Summary: We are looking for remote bilingual (preferred) customer-oriented service representatives who provide high-level customer service solutions to all customers/clients daily. Answer all incoming calls and make outgoing calls specific to each program or project you are assigned, using the tools provided by AnswerNet and the client to properly document all customer interactions, while maintaining a sense of integrity regarding both the company and the customer, while adhering to all company policies and procedures. Job Duties / Responsibilities / Essential Functions: Manage large amounts of inbound calls and make consistent outbound calls. Identify and assess customers’ needs to achieve satisfaction Provide accurate, valid, and complete information by using the right methods/tools Meet personal/customer service team sales targets and call handling quotas Handle customer complaints, provide appropriate solutions and alternatives within the time limits, and follow up to ensure the resolution Keep records of customer interactions, process customer accounts, and file documents Follow communication procedures, guidelines, and policies Take the extra mile to engage customers Required Knowledge /Skills / Abilities / Qualifications: Proven customer support experience or experience as a client service representative Track record of over-achieving quota Strong phone contact handling skills and active listening Customer orientation and the ability to adapt/respond to different types of customers Must be a strong communicator: strong verbal, written, and interpersonal communication skills Ability to multitask, prioritize, and manage time effectively Proficient in typing Must be a peer leader: exemplary attendance, positive attitude, professional conduct, and high-level customer service skills Solution-Oriented CSR: an individual with a strong sense of integrity and a dedication to quality, one who always goes to the next level to deliver an unforgettable customer experience Computer Skills: familiarity with Windows and Microsoft Office, and the ability to quickly learn new software with provided training. Flexibility with scheduling and work hours Other requirements may vary as management determines. Driven by Success: they want to innovate and push themselves constantly, and their team, to be the best in the industry Experience working with an automatic dialer Must be computer literate Pleasant phone demeanor Minimum of one year of previous high-volume call center experience Bilingual Spanish/English Preferred, but not required Experience in BOTH inbound and outbound environments WAH Requirements: PC/Laptop with at least Windows 10 (Apple/Mac products, Chromebooks, and tablets are not compatible) Hard-wired high-speed internet connection (Ethernet cable) USB-connected Headset Webcam A quiet, dedicated place to work free from distractions, including pets and children.

Job Description Phasor Engineering Inc is a subsidiary of Quanta Services, Inc which is the leading specialty contractor with the largest and highly trained skilled workforce in North America – providing fully integrated infrastructure solutions for the electric power, underground utility and communications industries. The Geomatics Division of Phasor Engineering provides the spatial services required to build, maintain, map and monitor electrical infrastructure. We apply the latest geomatics technology, including GPS systems, terrestrial scanners, drones, high precision optical and infrared sensors, as well as helicopter-based LiDAR. Our focus on power infrastructure projects has made us experts in the field. Phasor Geomatics’ team includes highly qualified engineers and technicians who have a wide range of experience on power infrastructure projects: large transmission line builds, renewable energy projects, remote inspections, pipeline projects and much more. We get to apply our knowledge daily and continuously develop innovative ways to improve efficiency and client values. Phasor’s Geomatics division is seeking Survey Assistants for long-term opportunities in Canada and the United States for work on larger scale construction projects. Key Details: • Truck and equipment will be supplied, • Travel and accommodations will be paid by Phasor, • Perform daily field survey activities including obtaining survey measurements, staking for infrastructure construction, under the supervision of the Survey Crew Chief, • Communicate effectively and regularly with Survey Crew Chief, Field Leads, Project Managers, Professional Land Surveyors and Client Field Representatives, • Interpret design drawings, field data, field sketches and base maps, • Travel based on project location, • Operate and maintain assigned survey equipment; ATVs/UTVs/Argos, Tools and Materials, • Previous Survey experience in engineering, construction, or industrial surveys, • Must have valid Driver’s License and maintain a “clean” driver’s record, • Competitive compensation, • Comprehensive benefits coverage including health insurance, RRSP matching, vacation & personal days, • Growth and advancement opportunities, • Paid professional dues, • Use of new leading-edge technology and equipment Phasor Engineering is an equal opportunity employer, committed to a diverse workforce. We offer a competitive salary and a complete range of employee benefits. Please forward resume and cover letter in confidence by applying directly to this job posting. We thank all applicants for their interest. All applications will be reviewed to determine which candidates' education and experience best meets the needs of the position. Only individuals selected for interviews will be contacted. Benefits • Dental care, • Disability insurance, • Employee assistance program, • Extended health care, • Life insurance, • On-site parking, • Paid time off, • Vision care, • Wellness program

Mercor is recruiting U.S./UK/Canada/Europe/Singapore/Dubai/Australia-based Investment Banking or Private Equity Experts for a research project with a leading foundational model AI lab. You are a good fit if you: - Have at least 2 years of experience working at top firms in investment banking or private equity with deal experience (academic experience does not count, must be on desk) Here are more details about the role: - The work is fully asynchronous and can be done around your schedule - You will be building financial models from scratch that would be reflective of what you did on desk - You must be able to commit at least 20 hours per week for this role - This contract is till end of January (with the possibility of extension) - Successful contributions increase the odds that you are selected on future projects with Mercor - The vetting process involves: - ~10 minute behavioral interview asking about previous deals you’ve worked on - Technical assessment ( < 30 minutes) evaluating financial expertise With respect to pay and legal status: - This role will pay $150/hour - We will pay you out at the end of each week via Stripe Connect based on the number of hours you log - You will be classified as an “at-will” contractor to Mercor - Please note that we cannot currently support H1-B or STEM OPT status candidates

UK/Canada/Europe/Singapore/Dubai/Australia-based Investment Banking or Private Equity Experts for a research project with a leading foundational model AI lab.You are a good fit if you: - Have at least 2 years of experience working at top firms in investment banking or private equity with dea

Mercor is recruiting U.S./UK/Canada/Europe/Singapore/Dubai/Australia-based Investment Banking or Private Equity Experts for a research project with a leading foundational model AI lab. You are a good fit if you: - Have at least 2 years of experience working at top firms in investment banking or private equity with deal experience (academic experience does not count, must be on desk) Here are more details about the role: - The work is fully asynchronous and can be done around your schedule - You will be building financial models from scratch that would be reflective of what you did on desk - You must be able to commit at least 20 hours per week for this role - This contract is till end of January (with the possibility of extension) - Successful contributions increase the odds that you are selected on future projects with Mercor - The vetting process involves: - ~10 minute behavioral interview asking about previous deals you’ve worked on - Technical assessment ( < 30 minutes) evaluating financial expertise With respect to pay and legal status: - This role will pay $150/hour - We will pay you out at the end of each week via Stripe Connect based on the number of hours you log - You will be classified as an “at-will” contractor to Mercor - Please note that we cannot currently support H1-B or STEM OPT status candidates

Mercor is recruiting U.S./UK/Canada/Europe/Singapore/Dubai/Australia-based Investment Banking or Private Equity Experts for a research project with a leading foundational model AI lab. You are a good fit if you: - Have at least 2 years of experience working at top firms in investment banking or private equity with deal experience (academic experience does not count, must be on desk) Here are more details about the role: - The work is fully asynchronous and can be done around your schedule - You will be building financial models from scratch that would be reflective of what you did on desk - You must be able to commit at least 20 hours per week for this role - This contract is till end of January (with the possibility of extension) - Successful contributions increase the odds that you are selected on future projects with Mercor - The vetting process involves: - ~10 minute behavioral interview asking about previous deals you’ve worked on - Technical assessment ( < 30 minutes) evaluating financial expertise With respect to pay and legal status: - This role will pay $150/hour - We will pay you out at the end of each week via Stripe Connect based on the number of hours you log - You will be classified as an “at-will” contractor to Mercor - Please note that we cannot currently support H1-B or STEM OPT status candidates

Mercor is recruiting U.S./UK/Canada/Europe/Singapore/Dubai/Australia-based Investment Banking or Private Equity Experts for a research project with a leading foundational model AI lab. You are a good fit if you: - Have at least 2 years of experience working at top firms in investment banking or private equity with deal experience (academic experience does not count, must be on desk) Here are more details about the role: - The work is fully asynchronous and can be done around your schedule - You will be building financial models from scratch that would be reflective of what you did on desk - You must be able to commit at least 20 hours per week for this role - This contract is till end of January (with the possibility of extension) - Successful contributions increase the odds that you are selected on future projects with Mercor - The vetting process involves: - ~10 minute behavioral interview asking about previous deals you’ve worked on - Technical assessment ( < 30 minutes) evaluating financial expertise With respect to pay and legal status: - This role will pay $150/hour - We will pay you out at the end of each week via Stripe Connect based on the number of hours you log - You will be classified as an “at-will” contractor to Mercor - Please note that we cannot currently support H1-B or STEM OPT status candidates

Job Description Job Title: Roadway Worker In Charge (RWIC) Location: El Paso, TX Job Type: Full-Time and Part-Time FLSA Status: Hourly; Non-Exempt Reports To: District Manager Travel: Yes, travel is expected for this position (50% - 85% on average). Supervisory Responsibility: No Compensation: Negotiable, based on skills and experience. Company Profile: National Railroad Safety Services, Inc. (NRSS) is a certified DBE/WBE firm primarily focused on providing safety services to the railroad industry. NRSS is the most trusted name in the railroad industry for providing qualified field safety staff and safety training. To best serve the railroad industry, NRSS provides all of these services in the continental United States, Canada, and Mexico. NRSS has the proven ability and the proven safety record to handle any project. Find the safety you have been missing today! Job Description: National Railroad Safety Services, Inc. (NRSS) is seeking a Roadway Worker In Charge (RWIC) to support railroad flagging services for Class 1 Railroads, Regional Short Lines, Transit Systems, State DOT's, as well as Railroad Suppliers, Contractors, and Consultants alike. Required Education: High School Diploma or Equivalent. Required Experience: Minimum 2 years of experience with a Class 1 Railroad, Regional Short Line, Transit System, State DOT Rail Division, Railroad Supplier, Railroad Contractor, and/or Railroad Consultant; preferably within the Maintenance Of Way (MOW) Department. Key Success Factors: • Accountability: Accept full responsibility for self and contribution as a team member., • Adaptability & Flexibility: Ability to consider a variety of issues that exist in the work place and change from one task to another as necessary., • Analytical Thinking: Ability to analyze and synthesize information to understand issues, identify options, and support sound decision making., • Attention to Detail: Ability to work in a conscientious, consistent, thorough manner, and attend to details while pursuing quality when accomplishing tasks., • Communication: Ability to clearly convey information and ideas through a variety of media to employees/clients in a clear and succinct manner., • Customer Service Focus: Ability to provide service excellence to internal and/or external clients., • Decision Making: Ability to identify/understand issues, problems, opportunities and take appropriate action based on available facts, constraints, and probable consequences., • Initiative: Ability to identify what needs to be done and take action before being asked., • Innovativeness: Ability to devise new plans for quality excellence., • Knowledge: Ability to navigate various rulebooks and/or regulations and demonstrate mastery., • Organization: Ability to maintain materials and/or records in a clean and ordered manner., • Planning: Ability to plan and prioritize work load to manage time effectively and accomplish assigned tasks., • Stress Tolerance: Ability to maintain stable performance under pressure or opposition (such as time pressure or job ambiguity)., • Teamwork: Promote cooperation and commitment within a team environment to achieve goals and deliverables., • Proficient computer skills in basic email, phone, and text message applications., • Proficient computer skills in Android OS; on tablet & smart phone., • Proficient computer skills in Citrix Applications., • Strong oral and written communication skills., • Strong technical knowledge in Railroad Engineering, Railroad Design, Railroad Construction, and Safety., • High level of accuracy and attention to detail; well organized., • Demonstrated ability to develop and maintain strong client relationships., • Ability to travel for extended periods of time; sometimes month(s) at a time., • Provide jobsite coordination., • Provide clear and concise communication with Dispatchers, Train Crews, other Railroad Personnel, and/or Contractor personnel., • Provide clear, concise, and thorough job briefings with all personnel on each job site., • Enforce all Railroad, State, and Federal Policies., • Identify rule violations and resolve in accordance with Railroad, State, and Federal Policies., • Enforce Contractor training requirements., • Submit daily field reports detailing Contractor and/or Railroad activities. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. • Must be able to hear, speak, read, and write clearly in English., • Must be able to drive long distances and/or travel by other modes as necessary., • Must be able to stand for long periods of time and/or walk on level/uneven ground., • Must be able to see up close, distances, colors and have use of peripheral vision and depth perception., • Must be able to tolerate extreme heat/cold temperatures., • Must be able to tolerate dusty/noisy conditions., • Medical, Dental, Vision, Life Insurance, • Short Term, Long Term Disability Insurance, • Paid Vacation and Holidays Safety Commitment: All employees of all levels are to remain committed to safety at all times while employed at National Railroad Safety Services, Inc. (NRSS). As such, no job is so important and no service is so urgent that we may not take time to perform all work safely. Simply put, safety is our way of life. By placing safety first, we not only ensure the wellbeing of our employees, customers, and communities, but we hold true our commitment to being the leader in safety throughout the Railroad Industry. Closing Statement: National Railroad Safety Services, Inc. (NRSS) is an Equal Opportunity/Affirmative Action Employer. Any candidate selected for this position must be able to successfully pass pre-employment/recurrent background checks, drug/alcohol testing, and classroom training. Job Posted by ApplicantPro

Job Description Business Development Sales Executive- Nonprofit REMOTE Job Type: Full Time – Work from Home Hours: 9:00 AM-6 PM, Monday to Friday (after-hours as needed) Salary: up to 75K DOE+ Commission yearly About AnswerNet: AnswerNet is the brand name for the AnswerNet family of companies including AnswerNet, Inc., New AnswerNet Inc., Cerida Investment Corp., FineLine, and Ansercomm to name a few. Together with our affiliates, AnswerNet operates more than 20 contact centers within the continental United States and Canada. We provide a vast range of BPO services to support our clients. In all, AnswerNet has more than 10,000 satisfied clients and we process over 125 million interactions per year. AnswerNet has been recognized as an award-winning service by Inc. magazine’s Annual “Inc. 500 List of Fastest Growing Private Companies”, and Customer Interaction Solutions magazine’s “Top 50 Teleservices Agencies.” AnswerNet was also named a “Best Run Company” by SmartCEO magazine. Summary of Position: The Business Development Executive (BDE) for the Nonprofit Division is responsible for driving new business growth by identifying, developing, and closing opportunities with nonprofit organizations. This role requires a consultative sales approach, strong relationship-building skills, and the ability to understand the unique needs of nonprofit clients. The BDE will collaborate with internal marketing, operations, and service delivery teams to position AnswerNet is the trusted partner for call center, outreach, and donor engagement solutions. ESSENTIAL DUTIES AND RESPONSIBILITIES Identify and prospect nonprofit organizations that would benefit from AnswerNet’s call center and outreach services. Develop and maintain a pipeline of qualified opportunities through outbound prospecting, networking, conferences, and inbound leads. Conduct discovery calls and needs assessments to understand client pain points and tailor solutions. Prepare and deliver compelling presentations, proposals, and RFP responses to nonprofit stakeholders. Partner with Marketing to align campaigns and outreach with nonprofit-specific messaging. Maintain accurate records of all sales activities and pipeline management within CRM. Achieve and exceed monthly, quarterly, and annual sales targets. Build and nurture long-term relationships with nonprofit leaders, associations, and industry influencers. Provide feedback from the field to inform product, service, and campaign development for the nonprofit sector. Performs other duties as assigned. MINIMUM QUALIFICATIONS (KNOWLEDGE, SKILLS, AND ABILITIES) Strong consultative sales skills with the ability to build trust-based relationships. Understanding of nonprofit fundraising, donor engagement, or outreach operations. Excellent communication and presentation abilities, both written and verbal. Ability to manage a sales cycle from prospecting through closing. CRM proficiency Self-starter with strong time management skills and ability to work independently. Willingness to attend nonprofit events, conferences, and networking sessions as needed. EDUCATION AND EXPERIENCE 3–5 years of B2B sales experience with nonprofit clients or mission-driven organizations. Track record of consistently achieving or exceeding sales quotas. Experience selling services (call center, BPO, SaaS, or fundraising solutions) is highly desirable.

Job Description Job Type: Full-Time Hours: Days/After Hours As Needed Salary: $85-$110 yearly DOE Benefits available after 60 Days for full time employees About AnswerNet AnswerNet is a leading provider of customer engagement and contact center solutions across the United States and Canada. With over 31 contact centers and 10,000+ satisfied clients, we handle more than 125 million interactions each year. Our services include telephone answering, appointment setting, customer support, sales, lead qualification, third-party verification, market research, and more. Summary • The Senior Database Administrator is a hands-on, highly technical role responsible for the day-to-day management, maintenance, and reliability of our production and non-production database environments. The successful candidate will ensure maximum performance, stability, and security across a diverse set of database technologies hosted primarily on AWS and Azure cloud platforms. This role requires 24x7 availability for emergencies. ESSENTIAL DUTIES AND RESPONSIBILITIES Database Operations and Reliability: • Availability & Recovery (HA/DR): Design, implement, and manage robust High Availability (HA) and Disaster Recovery (DR) solutions (e.g., Replication, Always On Failover Clusters, Log Shipping) to ensure minimal downtime and data loss., • Performance Tuning: Proactively monitor database performance, identify bottlenecks, and execute expert-level query, index, and server-level tuning to optimize application responsiveness and resource utilization., • Monitoring & Alerting: Implement and maintain comprehensive monitoring and alerting systems to proactively detect and resolve performance degradation, capacity issues, and system failures., • Multi-Platform Management: Serve as a subject matter expert for SQL Server and MySQL database environments, with familiarity in managing MongoDB clusters., • Cloud Proficiency: Manage, deploy, and administer databases on cloud platforms, specifically utilizing services within AWS (e.g., RDS, EC2-hosted instances) and Azure (e.g., Azure SQL Database, VMs)., • Security & Compliance: Implement and enforce security best practices, including user access management, encryption, auditing, and compliance with industry standards., • Cross-Functional Collaboration: Partner closely with Software Engineering, DevOps, Infrastructure, and Security teams to provide database design input, troubleshoot application-related database issues, and integrate security policies., • Automation: Develop and maintain scripts (PowerShell, Python, or Shell) to automate routine operational tasks, reporting, and deployment processes., • IaC Integration (Preferred): Work with Infrastructure-as-Code (IaC) tools (e.g., Terraform, Ansible) to deploy and configure database infrastructure in an automated, repeatable manner. MINIMUM QUALIFICATIONS (KNOWLEDGE, SKILLS, AND ABILITIES) ● Experience: 5+ years of hands-on experience as an Operational or Production DBA. ● Core Database Expertise: Deep knowledge of SQL Server and MySQL architecture, internals, and advanced features (HA/DR, replication, security). ● Cloud Operations: Proven experience administering databases hosted on either AWS or Azure (experience with both is highly preferred). ● Availability: Demonstrated commitment to participating in a 24/7 on-call rotation and responding to critical incidents outside of regular business hours. ● Technical Skills: Expert proficiency in T-SQL and/or PL/SQL and strong scripting capabilities (PowerShell, Python, or Bash). ● Soft Skills: Excellent problem-solving, analytical, and communication skills to clearly articulate technical issues to both technical and non-technical stakeholders. EDUCATION AND EXPERIENCE: ● Experience managing databases via Infrastructure-as-Code (IaC) tools like Terraform or Ansible. ● Familiarity with NoSQL databases, specifically operational experience with MongoDB. ● Relevant industry certifications (e.g., AWS Certified Database – Specialty, Microsoft Certified: Azure Database Administrator Associate). ● Experience in optimizing database deployments for microservices architectures. PHYSICAL REQUIREMENTS: ● Prolonged periods sitting at a desk and working on a computer. ● Must be able to lift up to 15 pounds at times.

Job Description Business Development Executive - BPO (Remote) Job Type: Full Time - Work from Home Hours: 9:00-6:00 PM EST Salary: Up to $90,000 K Base Yearly plus commissions About AnswerNet AnswerNet is the brand name for the AnswerNet family of companies, including AnswerNet, Inc., New AnswerNet Inc., Cerida Investment Corp. TPV.com, and Ansercomm to name a few. Together with our affiliates, AnswerNet operates more than 20 contact centers within the continental United States and Canada. We provide a vast range of services to optimize telephone answering services, appointment setting and confirmation, customer support, third-party verification, sales, lead qualification, market research, and a host of other contact management solutions. In all, AnswerNet has more than 10,000 satisfied clients, and we process over 125 million interactions per year. Summary of Position: The BPO Business Development Executive is responsible for driving revenue growth through the acquisition of new clients for AnswerNet’s Business Process Outsourcing (BPO) services. This role requires a high-performing sales professional with deep knowledge of the contact center and BPO industry, the ability to manage complex consultative sales cycles, and a passion for solving client problems through outsourcing solutions. The successful candidate will thrive in a fast-paced, entrepreneurial environment and possess the ability to independently hunt, engage, and close deals across multiple verticals. Key Responsibilities New Business Acquisition: Identify, qualify, and close new business opportunities for inbound/outbound contact center, back-office, and support services. Pipeline Development: Build and maintain a robust pipeline of qualified prospects using cold outreach, referrals, partnerships, conferences, and digital channels. Client Engagement: Lead end-to-end consultative sales processes, including discovery, solution design, pricing, proposal development, contract negotiation, and handover to operations. Market Expansion: Penetrate new verticals such as healthcare, financial services, e-commerce, Energy, and Teleco by tailoring messaging to client pain points. Collaboration: Partner with marketing, solution architects, operations, and onboarding teams to deliver high-impact proposals and seamless service transitions. Reporting Forecasting: Maintain CRM hygiene, provide weekly pipeline updates, and report accurately on forecasted revenue. Brand Representation: Represent AnswerNet at trade shows, industry events, webinars, and executive meetings as a trusted thought partner and consultative seller. Required Qualifications 5+ years of business development or enterprise sales experience in BPO, contact center outsourcing, or SaaS with a CX focus. Proven track record of consistently meeting or exceeding sales quotas ($1M+ annually). Experience selling complex, multi-stakeholder solutions with long sales cycles. Familiarity with CRM systems, LinkedIn Sales Navigator, and outreach tools. Deep understanding of contact center KPIs, SLA metrics, workforce management, and outsourcing value propositions. Strong presentation, proposal writing, and negotiation skills. Highly self-directed, resourceful, and accountable for results. Preferred Qualifications Experience selling to mid-market or enterprise clients in regulated industries (e.g., healthcare, finance, Energy, and telecom). Knowledge of U.S., nearshore, and offshore delivery models (e.g., South Africa, LATAM, India, Jamaica). Familiarity with RFP processes and contract structuring in outsourced services. Key Competencies Hunter Mentality – Driven to win new logos and build from scratch Consultative Approach – Skilled at diagnosing client needs and proposing tailored solutions Resilience – Comfortable with ambiguity, rejection, and long sales cycles Collaboration – Effective working cross-functionally with marketing, operations, and leadership Strategic Thinking – Able to identify whitespace and design entry

Job DescriptionBenefits: • 401(k), • 401(k) matching, • Dental insurance, • Health insurance, • Paid time off SERVPRO is a leading provider of fire and water cleanup and restoration services, as well as mold remediation and other related services. Founded in 1967, the company operates through a franchise system, with more than 1,700 locations across the United States and Canada. SERVPRO specializes in helping both residential and commercial property owners recover from disasters, offering 24/7 emergency services to mitigate damage and facilitate efficient recovery. Their highly trained professionals use advanced equipment and techniques to restore properties to their pre-damage condition, ensuring a swift and thorough response to any crisis. Job Responsibilities • Understand the competitive advantages of using SERVPRO and gain the ability to effectively educate clients and customers about brand benefits, • Build, maintain, and strengthen professional relationships with contacts in sales territory by conducting daily marketing calls, • Increase brand awareness by participating in marketing events such as professional associations, lunch-and-learns, and continuing education (CE) classes, • Utilize marketing software to document daily marketing calls and track all lead activity and opportunities, • Provide management with revenue updates and reports around your assigned sales territory, • Bachelors degree in marketing or business or equivalent experience preferred, • Experience in the cleaning, restoration, or insurance industry is preferred, • A minimum of five years of direct sales experience, • Strong process and results driven attitudeThe compensation listed on this job posting includes base plus commission and can exceed that amount depending on the revenue from jobs generated by the sales representative.

Job Description Customer Service Agent – Remote Job Type: Full-time and Part-time – Work from Home Hours: Open availability 7 days Salary: $15.00 About AnswerNet AnswerNet is the brand name for the AnswerNet family of companies including AnswerNet, Inc., New AnswerNet Inc., Cerida Investment Corp., ECC (Energy Choice California), Synergy Solutions, TPV.com, and Ansercomm to name a few. Together with our affiliates, AnswerNet operates more than 20 contact centers within the continental United States and Canada. We provide a vast range of services to optimize telephone answering services, appointment setting and confirmation, customer support, third-party verification, sales, lead qualification, market research, and a host of other contact management solutions. In all, AnswerNet has more than 10,000 satisfied clients and we process over 125 million interactions per year. Job Summary: We are looking for remote customer-oriented service representatives who provide high-level customer service solutions to all customers/clients on a daily basis. Answer all incoming calls and make outgoing calls specific to each program or project you are assigned, using the tools provided by AnswerNet and the client to properly document all customer interactions, while maintaining a sense of integrity regarding both the company and the customer while adhering to all company policies and procedures. Job Duties / Responsibilities / Essential Functions: Manage large amounts of inbound calls and make consistent outbound calls. Identify and assess customers’ needs to achieve satisfaction Provide accurate, valid, and complete information by using the right methods/tools Meet personal/customer service team sales targets and call handling quotas Handle customer complaints, provide appropriate solutions and alternatives within the time limits; and follow up to ensure the resolution Keep records of customer interactions, process customer accounts, and file documents Follow communication procedures, guidelines, and policies Take the extra mile to engage customers Required Knowledge /Skills / Abilities / Qualifications: Proven customer support experience or experience as a client service representative Track record of over-achieving quota Strong phone contact handling skills and active listening Customer orientation and ability to adapt/respond to different types of characters Must be a strong communicator: strong verbal, written, and interpersonal communication skills Ability to multitask, prioritize, and manage time effectively Proficient in typing Must be a peer leader: exemplary attendance, positive attitude, professional conduct, and high-level customer service skills Solution-Oriented CSR: an individual with a strong sense of integrity and a dedication to quality, one who always goes to the next level to deliver an unforgettable customer experience Computer Skills: familiarity with Windows, and Microsoft Office, and the ability to quickly learn new software with provided training. Flexibility with scheduling and work hours At least 1 year of previous high-volume call center experience Experience working with an automatic dialer Must be computer literate Pleasant phone demeanor Experience in both Inbound and Outbound environments Other requirements may vary as determined by management. Driven by Success: they want to constantly innovate and push themselves, and your team, to be the best in the industry. At least one year of previous high-volume call center experience WAH Requirements: PC/Laptop with at least Windows 10 (Apple/Mac products, Chromebooks, and tablets are not compatible) Hard-wired high-speed internet connection (ethernet cable) USB-connected Headset Webcam A quiet dedicated place to work free from distractions including pets and children.

Job Description Job Type: Full-time Hours: Morning/Afternoon/Evenings Salary: $15.00 About AnswerNet AnswerNet is the brand name for the AnswerNet family of companies including AnswerNet, Inc., New AnswerNet Inc., Cerida Investment Corp., TPV.com, and Ansercomm to name a few. Together with our affiliates, AnswerNet operates more than 20 contact centers within the continental United States and Canada. We provide a vast range of services to optimize telephone answering services, appointment setting and confirmation, customer support, third-party verification, sales, lead qualification, market research, and a host of other contact management solutions. In all, AnswerNet has more than 10,000 satisfied clients and we process over 125 million interactions per year. Summary of Position: We are looking for remote customer-oriented service representatives who provide high-level customer service solutions to all customers/clients on a daily basis. Make consistent outbound calls specific to each program or project you are assigned, using the tools provided by AnswerNet and the client to properly document all customer interactions, while maintaining a sense of integrity regarding both the company and the customer, while adhering to all company policies and procedures. Job Duties / Responsibilities / Essential Functions: Typing Data capture and entry Upselling products and services Setting appointments in a business-to-customer format. Maintaining a working knowledge of campaign products, services, and promotions Required Knowledge /Skills / Abilities / Qualifications: At LEAST one year of actual Call Center experience, working with an automatic dialer, and call scripting, is REQUIRED FOR REMOTE CANDIDATES- NO EXCEPTIONS A clear, professional, and friendly voice High-Level People Skills, Active Listening Skills, and Strong Communication Skills Outstanding attendance and punctuality Sales experience is preferred High School diploma or GED Basic Computer Skills and computer literacy are a must Experience in an Outbound environment 7 Year Background check required WAH Requirements: PC/Laptop with at least Windows 10 (Apple/Mac products, Chromebooks, and tablets are not compatible) Hard-wired high-speed internet connection (ethernet cable) USB-connected Headset Webcam A quiet dedicated place to work free from distractions including pets and children.

Job Description National Sales Executive- REMOTE Job Type: Full-Time Work from Home Hours: 9:00 AM-6 PM EST After hours as needed Salary: $36,000-$45,000 K yearly DOE + Commission About AnswerNet AnswerNet is the brand name for the AnswerNet family of companies, including AnswerNet, Inc., New AnswerNet Inc., Cerida Investment Corp., ECC (Energy Choice California), Synergy Solutions, TPV.com, and Ansercomm to name a few. Together with our affiliates, AnswerNet operates more than 20 contact centers within the continental United States and Canada. We provide a vast range of services to optimize telephone answering services, appointment setting and confirmation, customer support, third-party verification, sales, lead qualification, market research, and a host of other contact management solutions. In all, AnswerNet has more than 10,000 satisfied clients and we process over 125 million interactions per year. Summary of Position: Develop and demonstrate solutions for prospects seeking our call center services, in a consultative manner through company-generated leads, and business development efforts. Identify potential sales opportunities from current clients and renew existing clients to drive sales. Job Duties / Responsibilities / Essential Functions: • Pursue prospective clients seeking our call center services, with a sense of urgency, from inquiry to close, to drive sales., • Use proven sales techniques to sell, build quick rapport, and demonstrate solutions to match client needs., • Outside-the-box thinker who can recognize additional needs and propose creative solutions with a value on service, • Learn and articulate our competitive advantage and niche marketplace., • Understanding of the sales process, including proposal writing, identifying buying motives, and overcoming objections., • Establish realistic and obtainable, short, and long-term goals., • Work within company CRM with excellent documentation, • Write sales proposals and agreements, from approved templates, to establish a clear understanding of the proposed scope of work and deliverables matched to the approved company pricing structure to ensure company sustainability and profitability., • Meet or exceed agreed-upon goals., • Work collaboratively with all departments to ensure client and company success., • Communicate internally and externally, via telephone, e-mail, or face-to-face (in-person and on-camera webinar), • Regular, consistent, and punctual attendance, • Highly motivated, organized, flexible, and able to multi-task., • Excellent verbal, writing, grammar, and communication skills, • Active listening skills and good rapport builder, • Detail-oriented, logical thought-process, driven., • Proficient in Microsoft Office – Word is a must, • Time management & presentation skills, • Exceptional phone manners and etiquette, • Call center experience preferred., • PC/Laptop with at least Windows 10 (Apple/Mac products, Chromebooks, and tablets are not compatible), • Hard-wired high-speed internet connection (ethernet cable), • USB-connected Headset, • Webcam, • Motion Parameters, • Ability and willingness to sit at a desk for the length of your scheduled shift., • Ability and willingness to type on a computer., • Office/Call Center

Job Description Job Type: Full Time Hours: M-Sun., 9 AM-5 PM Various shifts Salary: $16.00 About AnswerNet AnswerNet is the brand name for the AnswerNet family of companies including AnswerNet, Inc., New AnswerNet Inc., Cerida Investment Corp., ECC (Energy Choice California), Synergy Solutions, TPV.com, and Ansercomm to name a few. Together with our affiliates, AnswerNet operates more than 20 contact centers within the continental United States and Canada. We provide a vast range of services to optimize telephone answering services, appointment setting and confirmation, customer support, third-party verification, sales, lead qualification, market research, and a host of other contact management solutions. In all, AnswerNet has more than 10,000 satisfied clients and we process over 125 million interactions per year. Summary of Position: We are looking for remote customer-oriented service representatives who provide high-level customer service solutions to all customers/clients on a daily basis. Make consistent outbound calls specific to each program or project you are assigned, using the tools provided by AnswerNet and the client to properly document all customer interactions, while maintaining a sense of integrity regarding both the company and the customer while adhering to all company policies and procedures. Job Duties / Responsibilities / Essential Functions: Typing Data capture and entry Customer service Maintaining a working knowledge of campaign products, services, and promotions Required Knowledge /Skills / Abilities / Qualifications: At LEAST one year of actual Call Center experience, working with an automatic dialer, and call scripting, is REQUIRED FOR REMOTE CANDIDATES- NO EXCEPTIONS A clear, professional, and friendly voice High-Level People Skills, Active Listening Skills, and Strong Communication Skills Outstanding attendance and punctuality High School diploma or GED Basic Computer Skills and computer literacy are a must WAH Requirements: PC/Laptop with at least Windows 10 (Apple/Mac products, Chromebooks, and tablets are not compatible) Hard-wired high-speed internet connection (ethernet cable) USB-connected Headset Webcam A quiet dedicated place to work free from distractions including pets and children.

Job Description Customer Service Agent – Remote Job Type: Full Time – Work from Home Hours: Varies with flexibility across all seven days of the week, including overnights Salary: $14.00 Benefits: Available after 60 days for full-time employees About AnswerNet AnswerNet is the brand name for the AnswerNet family of companies, including AnswerNet, Inc., New AnswerNet Inc., Cerida Investment Corp., TPV.com, and Ansercomm to name a few. Together with our affiliates, AnswerNet operates more than 20 contact centers within the continental United States and Canada. We provide a vast range of services to optimize telephone answering services, appointment setting and confirmation, customer support, third-party verification, sales, lead qualification, market research, and a host of other contact management solutions. In all, AnswerNet has more than 10,000 satisfied clients, and we process over 125 million interactions per year. Job Summary: We are looking for remote customer-oriented service representatives who provide high-level customer service solutions to all customers/clients on a daily basis. Answer all incoming calls and make outgoing calls specific to each program or project you are assigned, using the tools provided by AnswerNet and the client to properly document all customer interactions, while maintaining a sense of integrity regarding both the company and the customer while adhering to all company policies and procedures. Job Duties / Responsibilities / Essential Functions: Manage large amounts of inbound calls and make consistent outbound calls. Identify and assess customers’ needs to achieve satisfaction Provide accurate, valid, and complete information by using the right methods/tools Meet personal/customer service team sales targets and call handling quotas Handle customer complaints, provide appropriate solutions and alternatives within the time limits; and follow up to ensure the resolution Keep records of customer interactions, process customer accounts, and file documents Follow communication procedures, guidelines, and policies Take the extra mile to engage customers Required Knowledge /Skills / Abilities / Qualifications: Proven customer support experience or experience as a client service representative Track record of over-achieving quota Strong phone contact handling skills and active listening Customer orientation and ability to adapt/respond to different types of characters Must be a strong communicator: strong verbal, written, and interpersonal communication skills Ability to multitask, prioritize, and manage time effectively Proficient in typing Must be a peer leader: exemplary attendance, positive attitude, professional conduct, and high-level customer service skills Solution-Oriented CSR: an individual with a strong sense of integrity and a dedication to quality, one who always goes to the next level to deliver an unforgettable customer experience Computer Skills: familiarity with Windows and Microsoft Office, and the ability to quickly learn new software with provided training. Flexibility with scheduling and work hours At least 1 year of previous high-volume call center experience Experience working with an automatic dialer Must be computer literate Pleasant phone demeanor Experience in both Inbound and Outbound environments Other requirements may vary as determined by management. Driven by Success: they want to constantly innovate and push themselves, and your team, to be the best in the industry least one year of previous high-volume call center experience WAH Requirements: PC/Laptop with at least Windows 10 (Apple/Mac products, Chromebooks, and tablets are not compatible) Hard-wired high-speed internet connection (ethernet cable) USB-connected Headset Webcam A quiet, dedicated place to work free from distractions, including pets and children.

Job Description Job Type: Full-Time and Part-Time Work Location: WAH Hours:- 11 AM - 7 PM Flexible Salary: $12.75 About AnswerNet: AnswerNet is the brand name for the AnswerNet family of companies including AnswerNet, Inc., New AnswerNet Inc., Cerida Investment Corp., TPV.com, and Ansercomm to name a few. Together with our affiliates, AnswerNet operates more than 20 contact centers within the continental United States and Canada. We provide a vast range of services to optimize telephone answering services, appointment setting and confirmation, customer support, third-party verification, sales, lead qualification, market research, and a host of other contact management solutions. In all, AnswerNet has more than 10,000 satisfied clients and we process over 125 million interactions per year. Key Responsibilities: ● Engage with customers and clients, ensuring a positive and professional demeanor at all times. ● Address a variety of inquiries, including but not limited to authorization requests for telephone, energy, and other services ● Ensure compliance with all procedural, legal, and regulatory requirements throughout customer interactions. ● Maintain an organized and efficient workflow to meet service level expectations. ● Deliver exceptional customer service while handling both inbound and outbound interactions. This role is ideal for individuals who thrive in a dynamic, customer-focused environment, and have a passion for creating meaningful customer experiences. Essential Job Functions Customer Experience: ● Handle a variety of inbound customer service calls, efficiently building rapport with customers through empathy, active listening, acknowledgment, and accurate information sharing. ● Interact professionally, respectfully, and energetically to address and resolve customer inquiries effectively. ● Leverage available resources as needed to resolve issues, demonstrating ownership and accountability in all interactions. Relationship Building: ● Work independently and collaboratively as part of a team, actively engaging with teammates to achieve shared goals. ● Foster a supportive work environment through knowledge sharing and cooperative problem-solving. Communication: ● Exhibit exceptional verbal and written communication skills when working with internal and external partners. ● Simplify complex topics, explaining them in clear and concise terms. ● Remain calm and effective under pressure, navigating ambiguity with adaptability and professionalism. ● Regularly provide and receive constructive feedback, and proactively report and document issues with detailed descriptions and examples. Working Conditions / Physical Requirements: ● Maintain a quiet, distraction-free home office environment, simulating a professional office setting. ● Workspace: should provide a dedicated area separated from others while working. ● This job requires sitting for the majority of the workday. ● Flexibility to work various shifts, including days, evenings, and weekends, as needed. Equipment and Internet Requirements: ● Employees are responsible for providing and maintaining their own equipment, which must meet the following specifications: ○ Personal computer running Windows 8 or newer. ○ Minimum of 8 GB RAM and an Intel Core i3 processor or newer. ○ Internet connection must be DSL or cable (satellite or wireless ISPs are not acceptable) with a minimum speed of 40 Mbps download and 10 Mbps upload. ○ A wired connection directly to the modem/router is required (ethernet cord required). ○ A noise-canceling headset for clear communication ○ Webcam connected to computer Software Requirements: ● Google Chrome web browser. ● Microsoft Office Suite (Word, Excel, PowerPoint). ● Reliable email provider with sufficient storage capacity for large files. ● Current and updated antivirus software. Minimum Qualifications: ● At least 1 year of customer service experience in an inbound or outbound call center is preferred. ● Ability to commit to working a minimum of 20 hours per week. ● Dedicated workspace free from background noise and distractions (e.g., children, pets, TV).

Job Description Customer Service Agent – Remote Job Type: Full Time – Work from Home Temporary with the possibility of becoming permanent Hours: Varies with flexibility across all seven days of the week. Salary: $15.00 About AnswerNet AnswerNet is the brand name for the AnswerNet family of companies including AnswerNet, Inc., New AnswerNet Inc., Cerida Investment Corp., ECC (Energy Choice California), Synergy Solutions, TPV.com, and Ansercomm to name a few. Together with our affiliates, AnswerNet operates more than 20 contact centers within the continental United States and Canada. We provide a vast range of services to optimize telephone answering services, appointment setting and confirmation, customer support, third-party verification, sales, lead qualification, market research, and a host of other contact management solutions. In all, AnswerNet has more than 10,000 satisfied clients and we process over 125 million interactions per year. Job Summary: We are looking for remote customer-oriented service representatives who provide high-level customer service solutions to all customers/clients on a daily basis. Answer all incoming calls and make outgoing calls specific to each program or project you are assigned, using the tools provided by AnswerNet and the client to properly document all customer interactions, while maintaining a sense of integrity regarding both the company and the customer while adhering to all company policies and procedures. Job Duties / Responsibilities / Essential Functions: Manage large amounts of inbound calls and make consistent outbound calls. Identify and assess customers’ needs to achieve satisfaction Provide accurate, valid, and complete information by using the right methods/tools Meet personal/customer service team sales targets and call handling quotas Handle customer complaints, provide appropriate solutions and alternatives within the time limits; and follow up to ensure the resolution Keep records of customer interactions, process customer accounts, and file documents Follow communication procedures, guidelines, and policies Take the extra mile to engage customers Required Knowledge /Skills / Abilities / Qualifications: Proven customer support experience or experience as a client service representative Track record of over-achieving quota Strong phone contact handling skills and active listening Customer orientation and ability to adapt/respond to different types of characters Must be a strong communicator: strong verbal, written, and interpersonal communication skills Ability to multitask, prioritize, and manage time effectively Proficient in typing Must be a peer leader: exemplary attendance, positive attitude, professional conduct, and high-level customer service skills Solution-Oriented CSR: an individual with a strong sense of integrity and a dedication to quality, one who always goes to the next level to deliver an unforgettable customer experience Computer Skills: familiarity with Windows, and Microsoft Office, and the ability to quickly learn new software with provided training. Flexibility with scheduling and work hours At least 1 year of previous high-volume call center experience Experience working with an automatic dialer Must be computer literate Pleasant phone demeanor Experience in both Inbound and Outbound environments Other requirements may vary as determined by management. Driven by Success: they want to constantly innovate and push themselves, and your team, to be the best in the industry. At least one year of previous high-volume call center experience WAH Requirements: PC/Laptop with at least Windows 10 (Apple/Mac products, Chromebooks, and tablets are not compatible) Hard-wired high-speed internet connection (ethernet cable) USB-connected Headset Webcam A quiet dedicated place to work free from distractions including pets and children.

Job Description Job Type: Full Time Hours: Days Salary: $80-$120 K Yearly About AnswerNet AnswerNet is the brand name for the AnswerNet family of companies, including AnswerNet, Inc., New AnswerNet Inc., Cerida Investment Corp., TPV.com, and Ansercomm, to name a few. Together with our affiliates, AnswerNet operates more than 20 contact centers within the continental United States and Canada. We provide a vast range of services to optimize telephone answering services, appointment setting and confirmation, customer support, third-party verification, sales, lead qualification, market research, and a host of other contact management solutions. In all, AnswerNet has more than 10,000 satisfied clients, and we process over 125 million interactions per year. Summary of Position: Reporting to the Director of Software and Data, the Manager of Software Development will be responsible for overseeing the successful development, implementation, and maintenance of our software applications and data infrastructure. This role requires a strong blend of technical expertise, proven leadership skills, and a deep understanding of Agile methodologies. The successful candidate will lead a team of talented software engineers and data professionals, ensuring the delivery of high-quality, impactful solutions that align with our strategic objectives. Key Responsibilities: Team Leadership & Development: Lead, mentor, and inspire a high-performing team of software engineers and data professionals. This includes maintaining and enforcing standards, conducting performance reviews, fostering career development (including your own), and promoting a collaborative and innovative team culture. Agile Leadership: Serve as an expert in Agile methodologies (Scrum, Kanban), actively coaching and mentoring teams to optimize processes, improve efficiency, and foster a continuous delivery mindset. Product Ownership Support: Leverage proven Product Owner experience to guide the definition of product vision, manage and prioritize backlogs, articulate user stories, and ensure close collaboration with stakeholders to maximize value delivery. This includes being on-call 24/7 for emergencies when needed Stakeholder Communication: Exhibit exceptional communication skills to effectively collaborate with technical teams, Product Owners, business stakeholders, and senior management, translating complex technical concepts into clear, actionable insights. Problem-Solving & Innovation: Proactively identify and resolve complex technical and process-related challenges, demonstrating a commitment to continuous improvement, research, and the adoption of innovative solutions. Technical Decision Making: Apply strong technical acumen to make informed decisions and provide expert guidance in areas such as: Technical Review, Assessment, and Adjustment: Lead and perform technical reviews of architecture, code, and data models; conduct technical assessments of new tools, frameworks, and proposed solutions; and recommend and implement adjustments to ensure performance, scalability, and adherence to engineering standards. Change Advisory Board (CAB) Processes: Actively participate in CAB discussions, evaluate the technical impact of proposed changes, and ensure seamless implementation. Release Management: Oversee the entire software and data release lifecycle, ensuring quality assurance, system stability, and timely deployments. Risk Assessment: Proactively identify, analyze, and mitigate technical risks across all software development and data operations. Project and Resource Management: Plan and oversee software and data projects, including resource allocation, timeline management, and ensuring projects are delivered on time and within scope. Required skills and technologies: Proven experience with cloud platforms (e.g., AWS, Azure, GCP). Familiarity with various programming languages relevant to software development (e.g., Python, Java, C#, JavaScript, PHP). Experience with relational and/or NoSQL database technologies (e.g., PostgreSQL, SQL Server, MongoDB, Cassandra). Proficiency with version control systems (e.g., Git). Understanding of CI/CD pipelines and DevOps principles. Strong analytical and problem-solving abilities with attention to detail. Excellent communication skills, both written and verbal. Ability to work effectively with stakeholders at all levels. 3+ years of related management experience.

Would you call yourself a relationship builder, a problem solver or a critical thinker? If you answered yes, we need you on our team. At Edward Jones, we are very intentional in calling our field associates branch teams. Most of our teams are two or three people, and in a Client Support Team Professional role, you are a critical member of that team along with the financial advisor. You are the first voice a client hears when they call on the phone - the first face they see when they walk in the door. You have many responsibilities, but the most important is getting to know your clients so well that you not only help them identify their problems - you see them coming a mile away. You and your financial advisor are essential in working together to help your clients achieve their most cherished financial goals. Job Overview Position Schedule: Part-Time Branch Address: 6301 Northern Pass Suite 6a, El Paso, TX This job posting is anticipated to remain open for 30 days, from 10-Dec-2025. The posting may close early due to the volume of applicants. If you find yourself looking for a fulfilling career, the Branch Office Administrator (BOA) role may be the right opportunity for you. BOAs team up with financial advisors to help clients achieve their long-term financial goals. The primary role of the BOA is to provide administrative support to a financial advisor or a team of multiple financial advisors. We're proud to serve over nine million clients. Our BOAs are a valued part of the client support team, and we credit much of our success to their unique experiences and professional backgrounds. We value different viewpoints to help achieve results. Role Summary: As a Branch Office Administrator, you'll be a vital part of our team, providing seamless support to our clients. You'll play a key role in supporting client accounts, facilitating communication, and ensuring a positive client experience. This is a fantastic opportunity to grow your career in a dynamic and rewarding environment. We'll give you the support you need. Our team will be there every step of the way, providing: • Comprehensive 6-month training including an experienced peer to help mentor you, • A wide support network that extends from your branch office to your region to the home office, • Delivering exceptional personalized service to ensure clients feel understood and informed, • Taking an active role in the annual business planning process to assist in developing strategies for the upcoming year, • Actively listen for situations in the clients' lives that may indicate a need for additional services, • Driving marketing activities such as planning and executing events You can also expect... • A culture of continuous improvement and professional development reflecting a respect for individuals and their unique contributions, • An inclusive environment where everyone's different viewpoints are valued and help to achieve results., • We recognize individual efforts through a rewards program that promotes a long-term career, your financial security and you and your family's well-being, • Part-time associates who work an average of at least 30 hours a week over a 12-month measurement period are eligible for:, • Medical and prescription drug coverage,, • Health Savings Account and Flexible Spending Account,, • Voluntary Benefits (such as accident, hospital indemnity, and critical illness),, • Well-being programs (such as the Employee Assistance Program), and, • Retirement Plan (if compensated for 1,000 hours of service during the plan year)., • Edward Jones believes in a human centered approach as we partner for positive impact, to improve the lives of our clients, colleagues, and communities., • Edward Jones is based on a legacy of partnership and as a privately held firm we share the success with our associates through various discretionary and variable compensation programs, which includes bonus opportunities based on branch and firm profitability, along with individual performance., • The hiring minimum and maximum range shown below is a subset of the total pay range. There is also an opportunity for merit-based salary increases as you progress in the BOA role. Hiring Minimum: $21.38 Hiring Maximum: $22.71 Skills/Requirements What skills would make you a successful BOA? • Analytical Thinking, • Attention to Detail, • Adaptability, • Conversational Skills, • Digital Tool Utilization, • Client Service: Provide exceptional service to clients via inbound and outbound calls, email, and in-person interactions. Respond to inquiries, resolve issues, and ensure an exceptional experience. Develop and maintain strong relationships with clients, referral sources, and internal client support team members., • Account Management: Aptitude to learn and understand the financial services industry. Includes account opening, handling account transfers and other requests at the direction of the financial advisor. Process account transactions, prepare documentation, and maintain accurate client records., • Administrative & Operational Support: Strong ability to work independently at the direction of the financial advisor. Handle various administrative tasks, including scheduling appointments, preparing materials for client meetings, managing correspondence and supporting marketing initiatives. Streamlining processes with updating SOPs and strategically execute on the branch business plan., • Technology: Strong computer literacy with willingness to learn new technology and programs such as MoneyGuide, Salesforce, Microsoft Office products and other firm-provided software. Awards & Accolades At Edward Jones, we are building a place where everyone feels like they belong. We're proud of our associates' contributions to the firm and the recognitions we have received. Check out our U.S. awards and accolades: ___ Check out our Canadian awards and accolades: ___ About Us Join a financial services firm where your contributions are valued. Edward Jones is a Fortune 500¹ company where people come first. With over 9 million clients and 20,000 financial advisors across the U.S. and Canada, we're proud to be privately-owned, placing the focus on our clients rather than shareholder returns. Behind everything we do is our purpose: We partner for positive impact to improve the lives of our clients and colleagues, and together, better our communities and society. We are an innovative, flexible, and inclusive organization that attracts, develops, and inspires performance excellence and a sense of belonging. People are at the center of our partnership. Edward Jones associates are seen, heard, respected, and supported. This is what we believe makes us the best place to start or build your career. View our ___. ¹Fortune 500, published June 2024, data as of December 2023. Compensation provided for using, not obtaining, the rating. Edward Jones does not discriminate on the basis of race, color, gender, religion, national origin, age, disability, sexual orientation, pregnancy, veteran status, genetic information or any other basis prohibited by applicable law.

Job Description Hazen and Sawyer is seeking a Regional Energy Management Services Leader for our South Central region. This individual will be a multi-faceted “seller-doer” that includes a wide range of business development, engineering, project delivery, energy management service line development services. Why Hazen and Sawyer: • Founded in 1951 by the son of Allen Hazen (developer of the Hazen-Williams equation), we are an employee-owned company with a singular focus on "all things water.", • Our work includes planning, design, and oversight of construction of environmental infrastructure – for water, wastewater, and stormwater management., • We foster a work environment that encourages creativity and professional development by minimizing bureaucracy., • We recruit talented professionals, provide them with challenging, interesting, and creative assignments, and furnish them with the tools they need to succeed., • We currently have over 2,000 employees in 70+ offices throughout the United States, Latin America, Canada, and the UK. Key Responsibilities: • Lead a team to promote, develop and manage energy management services for water and wastewater utilities., • Identify business development opportunities and develop relationships with regional water and wastewater utilities., • Manage and support energy management projects and pursuits, • Work with regional leaders to integrate energy management into all engineering service lines., • Work with region client managers to identify business development opportunities and engage with clients to promote Hazen’s energy management services, build strategic relationships and pursue opportunities., • Communicate with regional clients to understand energy management services needs and goals and develop local service capabilities to meet our client needs, • Managing and coordinating regional energy management projects and services to ensure quality solutions and deliverables., • Working closely with national leaders and subject matter experts to ensure the right resources are available for energy management projects., • Attend and present at industry conferences to promote Hazen’s energy services and identify local business development opportunities. Required Qualifications: • 10+ years of related industry experience, • Have a general understanding of energy management fundamentals specific to water and wastewater treatment, distribution and conveyance., • General knowledge of bioenergy recovery technologies and biosolids management systems., • Engineering experience leading water and wastewater treatment design projects., • Strong communication skills and the ability to lead a group of experts in project development and execution., • Strong interpersonal skills to build client relationships and trust to promote Hazen’s energy management services., • Bachelor's Degree in engineering or related field Preferred Qualifications: • Advanced degree (Master’s or Doctorate) in Engineering, • Professional Engineering License, • Established relationships with water and wastewater utilities in the state of Texas. What We Offer: • Comprehensive health benefits (medical, dental, vision, and prescription plans), • Pre-tax flexible spending plans for medical, dependent care, and transportation, • Short and long-term disability, and employer paid life insurance, • Paid holidays, floating holidays, and paid time off (PTO), • Employer-contributed 401(k) plan and additional financial planning support, • Professional growth opportunities, including tuition reimbursement, in-house training, and incentives for professional registration and professional organization memberships, • Starting pay range for this position depends on skills, experience, education and geographical location

Job Description Programmer-Client Solutions Job Type: Full-Time Hours: Days/after hours as needed Salary: $50-$75K DOE Benefits available after 60 Days for full-time employees About AnswerNet AnswerNet is a leading provider of customer engagement and contact center solutions across the United States and Canada. With over 31 contact centers and 10,000+ satisfied clients, we handle more than 125 million interactions each year. Our services include telephone answering, appointment setting, customer support, sales, lead qualification, third-party verification, market research, and more. Summary Reporting to the Team Lead Client Programming, the Programmer – Client Solution is responsible for developing client specific solutions utilizing our existing technology stack. Specifically, you will analyze, design, develop, and maintain applications for our clients in a reusable method, allowing us to offer newly developed solutions to all clients. Job Duties / Responsibilities / Essential Functions: • With direction and utilizing documented requirements, you will design, develop, and document client solutions using our existing technology stack., • Working with various Technical Services teams and the business in order to ensure understanding of requirements., • Creation of solutions for multiple Windows and web-based systems written in C#, .NET, and JavaScript., • Create and execute test plans, and work with internal users to obtain approvals., • Ensuring code that is created is moved to the proper repositories., • Creation of documentation on all solutions., • Troubleshooting bugs and issues with existing solutions., • Ensuring all solutions are created using existing methodologies and standards., • Be on call 24/7 for emergency duties when necessary., • Other duties as assigned. Required Knowledge /Skills / Abilities / Qualifications: ● Great attention to detail ● Communication and Interpersonal Skills: ● Excellent communication skills, both written and verbal. ● Ability to work effectively with stakeholders at all levels. ● Analytical and Problem-Solving Skills: ● Strong analytical skills to assess data and drive decisions. ● Ability to quickly identify and resolve issues. ● Call Center experience considered beneficial ● Ability to multitask and adapt quickly to changing work conditions in a fast-paced environment ● Self-motivated with excellent time management ● High energy and positive attitude ● Strong knowledge of C#, .NET. ● Laravel (PHP) experience would be considered an asset ● Experience with SQL, SSIS, SSRS, MySQL Education and experience • Bachelor’s degree in Computer Science, math or a related field, • Three years of related experience PHYSICAL REQUIREMENTS: ● Prolonged periods sitting at a desk and working on a computer. ● Must be able to lift up to 15 pounds at times.

Job Description Scripting Specialist-Client Solutions Job Type: Full-Time Hours: Days/after hours as needed Salary: $30-$40K DOE Benefits available after 60 Days for full-time employees About AnswerNet AnswerNet is a leading provider of customer engagement and contact center solutions across the United States and Canada. With over 31 contact centers and 10,000+ satisfied clients, we handle more than 125 million interactions each year. Our services include telephone answering, appointment setting, customer support, sales, lead qualification, third-party verification, market research, and more. Summary Reporting to the Manager of Scripting, the Scripting Specialist is responsible for developing, maintaining, and supporting client-specific solutions and configurations within the call center’s core technology stack (Scripting, IVR). Specifically, you will analyze, configure, update, and maintain basic call routing scripts and agent script configurations for our clients in an efficient and documented method, allowing us to quickly deploy operational changes. Job Duties / Responsibilities / Essential Functions: ● With direction and utilizing documented requirements, you will configure, update, and document basic call flow solutions using our existing telephony platform and scripting tools. ● Working with various teams in order to ensure understanding of requirements for script changes. ● Creation of minor updates and changes for IVR and web-based systems written in scripting languages or basic code (e.g., .NET, JavaScript). ● Create and execute simple test plans, and work with internal users to obtain approvals for new IVR configurations and script changes. ● Ensuring configuration files and scripts are stored in the proper repositories. ● Creation of documentation on all new configuration changes and minor solutions. ● Troubleshooting bugs and issues with existing IVR scripts and basic call routing logic. ● Ensuring all solutions created are using existing methodologies and standards. ● Document work through Incidents & Requests in the ITSM platform. ● Ensure proper testing and UAT is performed on all new solutions and changes to existing solutions. ● Be on call 24/7 for emergency duties when necessary. ● Other duties as assigned. Required Knowledge /Skills / Abilities / Qualifications: ● Great attention to detail ● Communication and Interpersonal Skills: ● Excellent communication skills, both written and verbal. ● Ability to work effectively with stakeholders at all levels. ● Analytical and Problem-Solving Skills: ● Strong analytical skills to assess data and drive decisions. ● Ability to quickly identify and resolve issues. ● Call Center experience considered beneficial ● Ability to multitask and adapt quickly to changing work conditions in a fast-paced environment ● Self-motivated with excellent time management ● High energy and positive attitude ● Basic knowledge of VSCRIPT coding structures. ● Programming experience in Java, PHP, .NET considered an asset. Education and experience ● High School Diploma or equivalent. A degree or certificate in a technical field (Computer Science, Math, etc.) is beneficial. ● 6-12 months of related experience

Job Description Manager of Information Technology Job Type: Full-Time Hours: Days/after hours as needed Salary: $95-$105K DOE Yearly Benefits available after 60 Days for full-time employees About AnswerNet AnswerNet is a leading provider of customer engagement and contact center solutions across the United States and Canada. With over 31 contact centers and 10,000+ satisfied clients, we handle more than 125 million interactions each year. Our services include telephone answering, appointment setting, customer support, sales, lead qualification, third-party verification, market research, and more. Summary Reporting to the Director of IT Infrastructure & Operations, the Manager of Information Technology is responsible for the overall delivery, operation, and maintenance of the organisation's technology services, encompassing infrastructure, end-user support, applications, and security. This role is central to aligning IT strategy with organisational objectives, managing the IT budget, and ensuring the stable, efficient, and secure operation of all IT systems. The Manager of Information Technology will lead a team of technical professionals, guiding them in service delivery, maintaining high levels of operational performance, and driving continuous improvement across the IT function. Job Duties / Responsibilities / Essential Functions: ○ Manage the day-to-day operations of the IT department, ensuring the reliable and efficient delivery of technology services to all business units. ○ Oversee and manage the organisation’s core IT infrastructure, including on-premise and cloud environments (AWS, Azure, VMware), network systems, and data centers. ○ Direct the IT service desk and end-user support teams, ensuring timely and effective resolution of technical issues and maintaining high user satisfaction. ○ Manage the application portfolio lifecycle, working with business units to ensure software systems are maintained, integrated, and meet organisational needs. ○ Develop, implement, and monitor IT policies and procedures to ensure operational consistency and compliance with internal and regulatory standards (including security protocols). ○ Work with the Director to develop and manage the annual IT operating budget, tracking expenditures and ensuring cost-effective technology investments. ○ Lead efforts in IT planning, project management, and execution of new technology implementations. ○ Ensure the implementation and management of security protocols, administering systems to protect the organisation’s network, systems, and data against threats. ○ Develop, implement, and maintain comprehensive disaster recovery and business continuity plans for all critical IT services. ○ Manage vendor relationships, negotiating contracts, and procuring IT hardware, software, and services. ○ Foster a collaborative work environment, mentoring and developing the IT team to meet organisational and professional goals. ○ Report on the overall health and performance of IT services, identifying risks, and recommending strategic improvements. Required Knowledge /Skills / Abilities / Qualifications: ○ Proven experience managing a broad range of IT functions, including infrastructure, end-user support, and application systems. ○ Hands-on experience with on-premise infrastructure, cloud platforms (AWS, Azure), and virtualisation technologies (VMware). ○ Proficiency in managing core IT services (server management, Active Directory, DNS, DHCP). ○ Demonstrated experience managing and mentoring technical teams and leading cross-functional projects. ○ Strong financial management skills, including experience with IT budgeting, procurement, and cost control. ○ Excellent communication, interpersonal, and project management skills. ○ Strong understanding of security principles, network architecture, and operational best practices (e.g., ITIL). ○ Familiarity with compliance standards such as PCI, HIPAA, or SOC 2/3. ○ Strong understanding of disaster recovery planning, backup strategies, and business continuity processes. Certifications: ○ Security certifications (e.g., CISSP, CISM, CompTIA Security+). ○ Cloud certifications (e.g., AWS Certified Solutions Architect, Azure Solutions Architect). ○ VMware Certified Professional (VCP) or similar virtualisation certifications. ○ Experience with configuration management and automation tools. ○ Experience with containerization (Docker, Kubernetes). ○ Familiarity with security tools (Splunk, SIEM solutions). Education & Certifications: ● Bachelor’s degree in Computer Science, Information Technology, or related field (or equivalent experience). ● Relevant industry certifications in infrastructure and security (e.g., CISSP, AWS, Azure). ● Three years of related experience

Job DescriptionLane Valente Industries is a Leading International construction and facility maintenance company with offices throughout the U.S. and Canada. We have a strong in-house group of field technicians that services top U.S. corporations and are supported by top notch managers in our offices. We are always looking for talented people driven to be highly productive members of the team with an emphasis on integrity and learning. CURRENT OPPORTUNITY: HVAC JR. MECHANIC JOB RESPONSIBILITIES & REQUIREMENTS As an HVAC Apprentice you will assist experienced technicians with installing, maintaining, and repairing heating, ventilation, and air conditioning systems for a company that handles service work and site maintenance for national accounts. • Assist in the servicing products and equipment on assigned projects and ensuring customer satisfaction, • Uses a variety of hand-tools, following blueprints or engineering specifications, to diagnose and repair units., • Identifies, analyzes, diagnoses, and repairs systems and products at customer’s location., • Performs preventative maintenance, site surveys, replacement, and modifications as needed or requested by customers., • Prepares for on-site installation and repairs by examining building layout, anticipating difficulties, gathering materials and coordinating on-site work, as necessary., • Inspects vehicles by checking vehicle condition and cleanliness, • Maintains vehicles by keeping records of service, scheduling, and complete repairs and maintenance service, • Maintains equipment by inspecting for signs of wear. Notifies customer and/or Operations Manager of findings., • Documents work by completing paperwork on each job and maintaining files, • Represents company by serving as a direct customer contact., • Determines parts to order for repairs and timeliness of need, • Documents work by completing paperwork on each job, including daily time, progress, and duration; and maintaining files., • Records parts, material, labor, subs and other cost data per assignment and returns unused resources, • Turns in all required paperwork and reports in a timely manner., • Keeps current on all products concerning installation, operation, maintenance, service and repair, • Read and interpret product specifications, • Provides technical support to customers, • A strong willingness to learn and a positive attitude are crucial, • Flexibility to work overtime/weekends as necessary, • Regular travel requirements with some overnight travel, as needed BENEFITS OFFERED:, • Medical Insurance, • Dental Insurance, • Paid Vacations eA19lqM9Ik

Job Description Job Requirements: -Valid Class A CDL -Must be 21 years or older -No DUI/DWI in the last 5 years -3 months of CDL-A Tractor Trailer experience in the last year with an accredited CDL school OR 1 year of CDL-A Tractor Trailer experience within the last 3 years. Job Description: CDL-A Truck DriverDon’t miss out! Join PAM now as an experienced truck driver! Call us today to speak with a recruiter: +1 (833) 747-0159 About PAM:Join a company that’s been driving success for over 40 years. PAM Transport started in 1980 with just five trucks and has grown into an international carrier serving the U.S., Canada, and Mexico. We’re proud to offer the opportunities of a large company while maintaining the small-town community feel that sets us apart. At PAM, we believe great service starts with great people. Why drive for PAM?PAM Transport Truck Drivers can earn up to $90,000 Benefits & Perks Earn $0.45 - $0.75 per mile +1 (833) 747-0159The pay range for this position is $0.45–$0.75 per mile, based on your experience level and total miles driven. Final compensation may vary depending on program details and additional factors such as completed training, endorsements, tenure, work schedule, and overall performance. Note: Applicants may inquire further regarding compensation and bonus pay during the application process.

Mercor is recruiting U.S./UK/Canada/Europe/Australia-based Corporate Finance Experts for a research project with a leading foundational model AI lab. You are a good fit if you: - Have at least 2 years of experience working in corporate finance and experience in at least one of the following - Financial reporting - Financial analysis Here are more details about the role: - The work is fully asynchronous and can be done around your schedule - You must be able to commit at least 10 hours per week for this role - This is a minimum four week engagement beginning in October, with potential for significant extension or rotation to similar, future projects - Successful contributions increase the odds that you are selected on future projects with Mercor With respect to pay and legal status: - This role will pay $100/hour with potential for increases for top performers - We will pay you out at the end of each week via Stripe Connect based on the number of hours you log - You will be classified as an “at-will” contractor to Mercor

Mercor is seeking Mathematics/Statistics Master’s and PhD’s (current or graduated) for a premier project with one of the world's top AI labs. In this role, you will contribute your subject matter expertise to a cutting-edge project involving state-of-the-art large language models. Specifically, you will help create high-quality data that will inform the future of AI innovation by coming up with difficult problems in your domain. You're a good fit if you: - Received your undergraduate degree in US/UK/Canada/Western Europe - Received your graduate degree (or are currently studying) at a top US/UK/Canada/Western European university - Have high attention to detail - Have exceptional written and verbal communication skills - Have excellent proficiency in English Here are more details about the role: - The role is ongoing starting in November and continuing with rolling applications - This phase of the project is scoped to last 1-2 months - Experts are expected to contribute 4-6 tasks per week, each taking several hours to complete - The work is flexible (fully remote and asynchronous) - The work will require rigorous mathematics expertise and ability to follow complex instructions With respect to pay and legal status: - You will be legally classified as an hourly contractor - You will be paid on a weekly cadence via Stripe Connect Screening Process: - You will need to complete a short AI interview and form - the whole application process should last 20-40 minutes ## About Mercor Mercor specializes in recruiting experts for top AI labs and is based in San Francisco, CA. Our investors include Benchmark, General Catalyst, Peter Thiel, Adam D’Angelo, and Jack Dorsey. * * * Apply today and leverage your leadership and technical expertise to advance cutting-edge AI models!

Mercor is seeking Mathematics Undergraduates/Master’s students for a premier project with one of the world's top AI labs. In this role, you will contribute your subject matter expertise to a cutting-edge project involving state-of-the-art large language models. Specifically, you will help create high-quality data that will inform the future of AI innovation by curating difficult problems in your domain. ### You're a good fit if you: - Currently pursuing/holding a mathematics-related degree from a leading US or Canadian university. - Have high attention to detail. - Have exceptional written and verbal communication skills. - Have excellent proficiency in English. ### Additional Project Details: - The project will begin in September, though we will continue with rolling application review throughout the duration of the project. - Expect to contribute 15-20 hours of work per week, with potential to extend up to 40+ hours. - The work is fully remote and asynchronous. - The project is scoped to last a minimum of 1-2 months. ### Pay & Legal Status: - You will be legally classified as an hourly contractor for Mercor. - You will be paid out at the end of each week via Stripe Connect. ### Screening Process: - You will need to complete an AI interview and written form, which will take a combined 20-30 minutes to complete. We are primarily accepting applicants from the US and Canada, but also open to other countries given a strong background. ## About Mercor Mercor specializes in recruiting experts for top AI labs and is based in San Francisco, CA. Our investors include Benchmark, General Catalyst, Peter Thiel, Adam D’Angelo, Larry Summers, and Jack Dorsey. * * * Apply today and leverage your leadership and technical expertise to advance cutting-edge AI models!

Role Overview Mercor is seeking data scientists to support one of the world’s leading AI labs in building robust, high‑performance systems for next‑generation machine learning applications. In this role, you will focus on hands‑on data science tasks, such as designing experiments, gathering and preprocessing data, building and evaluating models, and collaborating closely with engineering teams to deploy production‑ready solutions. Ideal candidates should be proficient in Python (Jupyter Notebooks), familiar with machine learning frameworks like TensorFlow or PyTorch, and experienced in analyzing large datasets and building predictive models. In addition, you will write, review, and validate prompt‑based questions used to train AI systems. * * * You are a good fit if you: - Have over 3+ years of professional experience in data science or applied analytics. - Are highly skilled in Python and Jupyter notebooks. - Have experience using libraries including numpy, pandas, scipy, sympy, scikit-learn, torch, tensorflow. - Have a bachelor's degree in data science, statistics, computer science, or related field in the U.S., Canada, New Zealand, UK or Australia. - Have a strong background in one or more of the following areas: exploratory data analysis and statistical inference, machine learning workflows and model evaluation, feature engineering/data preprocessing/data wrangling, or A/B testing/experimentation/causal inference. - Demonstrate excellent verbal and written communication skills. - Have strong attention to details. * * * ### More About the Opportunity - Commitment: 20–40 hours per week, with potential to scale up to 80 hours. - Structure: Fully remote and asynchronous - set your own schedule. - Duration: Minimum 1 months, with possible extension based on project scope and performance. - Start Date: Early September, with applications reviewed on a rolling basis. * * * ### Compensation & Contract Terms - Classified as an independent contractor for Mercor. - Hourly payments for services rendered, processed weekly via Stripe Connect. - Flexible terms based on location and expertise level. * * * ### Application Process - Submit your resume or project portfolio to get started. - Complete a brief form outlining your technical background and agent usage experience. - Applications are reviewed continuously, and selected professionals will be contacted with next steps. * * * ### About Mercor - Mercor is a talent marketplace connecting top experts with leading AI research labs and organizations. - Our investors include Benchmark, General Catalyst, Adam D’Angelo, Larry Summers, and Jack Dorsey. - Thousands of technical professionals partner with Mercor to contribute to frontier AI projects shaping the next era of intelligent systems. * * *

Mercor is seeking Mathematics PhDs for a premier project with one of the world's top AI labs. In this role, you will contribute your subject matter expertise to a cutting-edge project involving frontier large language models. Specifically, you will craft high-quality, challenging problems in your domain expertise with real-world applicability to inform the future of AI innovation. Ideal Qualifications: - Have a Masters or PhD in Mathematics from a top US university. - Have experience coding in Python, MATLAB for projects or research. - Have field-specific experience in Numerical linear Algebra, Computational Mechanics, or Computational Finance - Have high attention to detail. - Have exceptional written and verbal communication skills. - Have excellent proficiency in English. - Are currently based in the U.S., Canada, New Zealand, UK, or Australia. Key Responsibilities: - You will work asynchronously with a team of highly qualified experts across your domain. - You will craft, solve, and review challenging problems with real world applicability. - The project is 15-20 hours of work per week with potential for increased hours and extension. - The work is fully remote and asynchronous. Role Start Date - This role will begin in late December with applications reviewed on a rolling basis. Interview Process - You will complete a short interview to assess your domain expertise. - You will be paid for up to 1 hour of onboarding time including the screening process and a few onboarding videos if you are hired. Compensation and Legal Details - You will be legally classified as an hourly contractor for Mercor. - You will be paid out at the end of each week via Stripe Connect. About Mercor Mercor connects elite creative and technical talent with leading AI research labs, headquartered in San Francisco, CA. Our distinguished investors include Benchmark, General Catalyst, Peter Thiel, Adam D’Angelo, Larry Summers, and Jack Dorsey.

Role Overview Mercor is collaborating with a leading AI research organization seeking exceptional early-career software engineers from the United States, United Kingdom, Canada, Australia, and New Zealand. This short-term engagement offers a unique opportunity to contribute to the development and optimization of advanced AI systems. Participants will work on high-impact engineering projects requiring strong technical execution, precision, and adaptability. This is a 2-week project-based contract ideal for independent contributors with strong software engineering fundamentals. ### Key Responsibilities - Evaluate and annotate code snippets, scripts, and software tasks for accuracy and quality. - Identify logical errors, inefficiencies, and improvements in code samples. - Provide structured feedback on programming logic, implementation, and clarity. - Work independently to meet daily annotation and review goals. - Maintain consistency and precision when applying labeling guidelines. ### Ideal Qualifications - Bachelor’s degree or equivalent experience in Computer Science, Software Engineering, or a related technical field. - Proficiency in more than one major programming language (Python, C++, Go, or Java). - Strong understanding of algorithms, data structures, debugging, and code analysis. - Exceptional analytical, communication, and problem-solving skills. - Prior experience working on structured software engineering evaluations or benchmarks is a plus. - Residency in one of the following regions: United States, United Kingdom, Canada, Australia, or New Zealand. ### More About the Opportunity - Fully remote and asynchronous — set your own schedule. - Expected commitment: 20–30 hours per week. - Project duration: approximately 2 weeks. - Short-term, high-intensity contract supporting cutting-edge AI development. ### Compensation & Contract Terms - Payments processed weekly via Stripe Connect. - Engagement structured as an independent contractor relationship. ### Application Process - Submit your resume and/or GitHub portfolio to begin. - Complete a required technical assessment as part of the selection process. - Applicants will be notified of next steps within 5–7 business days after submission. ### About Mercor - Mercor is a talent marketplace connecting top experts with leading AI labs and research organizations. - Our investors include Benchmark, General Catalyst, Adam D’Angelo, Larry Summers, and Jack Dorsey. - Thousands of professionals across engineering, research, law, and creative fields collaborate through Mercor on frontier projects shaping the next era of AI.

Role Overview Mercor is partnering with a frontier AI lab to support the evaluation of AI-generated videos. We are seeking detail-oriented video rating experts to assess whether visual outputs from large language models accurately reflect the prompts they were given. This project aims to enhance video generation models by ensuring visual consistency and prompt adherence. This is a short-term, remote contract opportunity. ### Key Responsibilities - Evaluate AI-generated videos for visual accuracy and prompt alignment - Identify and flag visual errors or inconsistencies - Determine whether specific prompt instructions (e.g., object, motion, or style changes) were followed correctly ### Ideal Qualifications - Based in the U.S. or Canada (required) - 1+ years of experience in video production, editing, QA, or related review work - Bachelor's degree in any field - Strong attention to visual detail and pattern recognition - Ability to interpret prompts and assess visual fidelity - Experience working with AI tools, media content, or annotation platforms is a plus - Reliable communication and self-directed work habits ### More About the Opportunity - Remote and fully asynchronous - Flexible hours with an expected commitment of ~20–40 hours/week - Short-term engagement (~2 weeks) with potential for follow-on projects ### 5\. Compensation & Contract Terms - Competitive hourly rate depending on experience and location - You’ll be classified as an independent contractor - Payments issued weekly via Stripe Connect ### 6\. Application Process - Submit your resume to get started - Candidates may be asked to complete a brief evaluation task to demonstrate visual review skills ### 7\. About Mercor - Mercor is a talent marketplace that connects top experts with leading AI labs and research organizations. - Our investors include Benchmark, General Catalyst, Adam D’Angelo, Larry Summers, and Jack Dorsey. - Thousands of professionals across domains like law, creatives, engineering, and research have joined Mercor to work on frontier projects shaping the next era of AI.

Mercor is seeking Biology PhD / Master’s for a premier project with one of the world's top AI labs. In this role, you will contribute your subject matter expertise to a cutting-edge project involving state-of-the-art large language models. Specifically, you will help create high-quality data that will inform the future of AI innovation by curating difficult problems in your domain. ### You're a good fit if you: - Currently pursuing/holding a Biology-related PhD / Master’s from a leading US or Canadian university. - OR Have worked full-time in a Biology-related domain in US or Canada for >1 year. - Have high attention to detail. - Have exceptional written and verbal communication skills. - Have excellent proficiency in English. ### Additional Project Details: - The project will begin in September, though we will continue with rolling application review throughout the duration of the project. - Expect to contribute 15-20 hours of work per week, with potential to extend up to 40+ hours. - The work is fully remote and asynchronous. - The project is scoped to last a minimum of 1-2 months. ### Pay & Legal Status: - You will be legally classified as an hourly contractor for Mercor. - You will be paid out at the end of each week via Stripe Connect. ### Screening Process: - You will need to complete an AI interview and written form, which will take a combined 20-30 minutes to complete. We are only accepting applicants from the US and Canada. ## About Mercor Mercor specializes in recruiting experts for top AI labs and is based in San Francisco, CA. Our investors include Benchmark, General Catalyst, Peter Thiel, Adam D’Angelo, Larry Summers, and Jack Dorsey. * * * Apply today and leverage your leadership and technical expertise to advance cutting-edge AI models!

Mercor is seeking Chemistry PhD / Master’s students for a premier project with one of the world's top AI labs. In this role, you will contribute your subject matter expertise to a cutting-edge project involving state-of-the-art large language models. Specifically, you will help create high-quality data that will inform the future of AI innovation by curating difficult problems in your domain. ### You're a good fit if you: - Currently pursuing/holding a Chemistry-related PhD / Master’s from a leading US or Canadian university. - OR Have worked full-time in a Chemistry-related domain in US or Canada for >1 year. - Have high attention to detail. - Have exceptional written and verbal communication skills. - Have excellent proficiency in English. ### Additional Project Details: - The project will begin in September, though we will continue with rolling application review throughout the duration of the project. - Expect to contribute 15-20 hours of work per week, with potential to extend up to 40+ hours. - The work is fully remote and asynchronous. - The project is scoped to last a minimum of 1-2 months. ### Pay & Legal Status: - You will be legally classified as an hourly contractor for Mercor. - You will be paid out at the end of each week via Stripe Connect. ### Screening Process: - You will need to complete an AI interview and written form, which will take a combined 20-30 minutes to complete. We are only accepting applicants from the US or Canada. ## About Mercor Mercor specializes in recruiting experts for top AI labs and is based in San Francisco, CA. Our investors include Benchmark, General Catalyst, Peter Thiel, Adam D’Angelo, Larry Summers, and Jack Dorsey. * * * Apply today and leverage your leadership and technical expertise to advance cutting-edge AI models!

Mercor is seeking Product Design/UX Experts as independent contractors working on a research project for one of the world’s top AI companies. This project involves using your professional experience to make decisions about product design and taste preferences. Ideal applicants will have: - Figma, Sketch, or Adobe experience - The ability to create product mockups - User Experience/User Journey feedback experience - 3+ years of experience at a prestigious tech firm - Be based in the US, UK, or Canada Role Specifics: - All potential candidates will be required to take a paid assessment before we can extend you an offer. Mercor will contact you with more details if we wish to advance your application to the paid assessment stage. - The work is fully asynchronous and can be done around your schedule - This project requires that you be able to commit a minimum of 15 hours per week - The work will last for approximately 3-4 weeks after you begin the project Pay and Legal Status: - We can meet industry-standard compensation expectations for your current role - We will pay you out weekly via Stripe Connect based on the number of project work hours that you log - You will be classified as an “at-will” contractor to Mercor - Please note that we cannot currently support H1-B or STEM OPT status candidates We consider all qualified applicants without regard to legally protected characteristics and provide reasonable accommodations upon request.

We put the unity in "opportunity." Opportunity Snapshot: • Compensation: $75.00/hour, • Location: Spring, TX, • Assignment Duration: 12 months+, • Work Schedule: 14/14 rotation (must be willing to work day and night shifts), • Benefits: Comprehensive insurance with 401(k), PTO and holidays, • Multiple Openings Available Qualifications: • Electrical HV Power Transmission and Distribution experience, • Electrical Dispatch Operations experience, • Ignition or other SCADA platform (Wonderware, GE HMI, etc.) knowledge/experience, • SeeQ Analytics Software functional knowledge, • Aspentech – Monarch and ABB Xenon SCADA software functional knowledge, • Instrumentation Controls & Electrical experience, • Understanding of equipment, systems, and processes relevant to the specific industry (O&G upstream/downstream remote operation), • Proficiency in using control systems, monitoring tools, and computer software related to control room operations (SCADA, Call Systems, Seek, Citrix), • Strong analytical and problem-solving skills, with the ability to make quick decisions in high-pressure situations, • Excellent computer skills (Excel, PowerBI, Zoom, RDC), • Attention to detail and a strong sense of responsibility and accountability, • Ability to work in shifts and adapt to 24/7 on-call working days and nights rotation schedule, • High School diploma or GED required Responsibilities: • Support field electrical maintenance work and electrical isolation (Lock out Tag out: Lock Out Tag Out (LOTO)) for lighting, air condition and motor maintenance., • Typically reports to a supervisor or manager. TASKS AND RESPONSIBILITIES • Provides guidance to lower level staff with complex problems., • Assembles, tests, and modifies experimental and/or operational electrical machinery, electrical control equipment, electrical circuitry and components according to engineering specifications in industrial or commercial plants and laboratories., • Diagnoses causes of malfunctions or failures and performs preventive/corrective maintenance., • Records data and recommends modification or replacement of failed equipment. The Bergaila Way: The Bergaila Companies is a nationally recognized leader in providing staffing services to all sectors of the energy industry. We continually focus on partnering with talented professionals, engineering the perfect fit between our clients and employees. Choosing a career path with Bergaila grants you immediate access to nationally recognized organizations we partner with. Bergaila consistently attracts and retains its Employees with our dedicated internal service team, top tier benefits programs for contractors and their families, and commitment to place you in the desired career of your choice. Client Overview: Our Client is an American energy company operating principally in the U.S. and Canada, that specializes in the drilling and production of unconventional oil and natural gas assets. Our client has a reputation for efficient resource development, environmental stewardship and community involvement, with a drive to meet the growing challenges of the domestic natural gas industry.

Job Description TPV Bilingual Call Center Agent Job Type: Full-Time Hours: 11 am - 7 pm with 7 days flexibility Salary: $12.75 About AnswerNet AnswerNet is the brand name for the AnswerNet family of companies including AnswerNet, Inc., New AnswerNet Inc., Cerida Investment Corp., ECC (Energy Choice California), Synergy Solutions, TPV.com, and Ansercomm to name a few. Together with our affiliates, AnswerNet operates more than 20 contact centers within the continental United States and Canada. We provide a vast range of services to optimize telephone answering services, appointment setting and confirmation, customer support, third-party verification, sales, lead qualification, market research, and a host of other contact management solutions. In all, AnswerNet has more than 10,000 satisfied clients and we process over 125 million interactions per year. Job Summary: We are looking for remote, bilingual, customer-oriented service representatives who provide high-level customer service solutions to all customers/clients daily. Answer all incoming calls using the tools provided by AnswerNet and the client to properly document all customer interactions, while maintaining a sense of integrity regarding both the company and the customer while adhering to all company policies and procedures. Job Duties / Responsibilities / Essential Functions: ● Manage large amounts of inbound calls. ● Identify and assess customers’ needs to achieve satisfaction ● Provide accurate, valid, and complete information by using the right methods/tools ● Meet personal/customer service team sales targets and call handling quotas ● Handle customer complaints, provide appropriate solutions and alternatives within the time limits; and follow up to ensure the resolution ● Keep records of customer interactions, process customer accounts, and file documents ● Follow communication procedures, guidelines, and policy. ● Take the extra mile to engage customers Required Knowledge /Skills / Abilities / Qualifications: · Proven customer support experience or experience as a client service representative · Strong phone contact handling skills and active listening · Customer orientation and ability to adapt/respond to different types of characters · Must be a strong communicator: strong verbal, written, and interpersonal communication skills · Ability to multitask, prioritize, and manage time effectively · Proficient in typing · Must be a peer leader: exemplary attendance, positive attitude, professional conduct, and high-level customer service skills · Solution-Oriented CSR: an individual with a strong sense of integrity and a dedication to quality, one who always goes to the next level to deliver an unforgettable customer experience · Computer Skills: familiarity with Windows, and Microsoft Office, and the ability to quickly learn new software with provided training. · Flexibility with scheduling and work hours · Other requirements may vary as determined by management. · Driven by Success: they want to constantly innovate and push themselves, and their team, to be the best in the industry · MUST BE COMPUTER LITERATE · Pleasant phone demeanor · Bilingual Spanish/English WAH Requirements: ● PC/Laptop with at least Windows 10 (Apple/Mac products, Chromebooks, and tablets are not compatible) ● Hard-wired high-speed internet connection (ethernet cable) ● USB-connected Headset ● Webcam ● A quiet dedicated place to work free from distractions including pets and children.

Mercor is seeking STEM PhDs for a premier project with one of the world's top AI labs. In this role, you will contribute your subject matter expertise to a cutting-edge project involving state-of-the-art large language models. Specifically, you will help create high-quality data that will inform the future of AI innovation by coming up with difficult problems in your domain. You're a good fit if you: - Have attended undergraduate in US/UK/Canada, Europe, or India - Have a STEM PhD from a top university in domains such as Engineering (Mechanical/Chemical/Electrical), Biology, Chemistry, Physics. - Have high attention to detail. - Have exceptional written and verbal communication skills. - Have excellent proficiency in English. Here are more details about the role: - You will interface directly with prominent AI researchers from the lab in a private Slack channel - The role is ongoing starting in June and continuing with rolling applications. - The project is 10-20 hours of work per week with potential to be extended to 40 hours per week - The work is fully remote and asynchronous so it can flexible and subject to your schedule - This project is scoped to last a minimum of 1-2 months With respect to pay and legal status: - You will be legally classified as an hourly contractor for Mercor - We will pay you out at the end of each week via Stripe Connect Screening Process: - You will need to complete a short interview and form which will take 20-30 min to fully apply. Currently, we are only accepting applicants from the U.S., UK, and Canada. ## About Mercor Mercor specializes in recruiting experts for top AI labs and is based in San Francisco, CA. Our investors include Benchmark, General Catalyst, Peter Thiel, Adam D’Angelo, Larry Summers, and Jack Dorsey. * * * Apply today and leverage your leadership and technical expertise to advance cutting-edge AI models!

1\. Role Overview Mercor is partnering with a leading AI research group to develop finance-specific knowledge systems for advanced AI agents. We are seeking finance experts with strong AI prompting capabilities to create structured guides that transform general-purpose AI into domain-specialized financial tools. This is a project-based opportunity ideal for professionals with both deep finance expertise and practical experience using AI for workflow enhancement. If you are not skilled at working with AI models, this project will not be a good fit. We are only looking for experts from the US, Canada, England, Australia, and New Zealand. 2\. Key Responsibilities - Translate complex finance concepts into AI-readable formats - Prompt, test, and refine AI agents for improved domain-specific performance - Create reusable instructions, templates, and best practices for AI agents - Potential to collaborate asynchronously with AI researchers on validation and design 3\. Ideal Qualifications - 2+ years of experience in finance, investment banking, private equity, or hedge fund experience preferred - Strong practical understanding of financial modeling, transactions, or research workflows - Demonstrated expertise using and prompting AI tools (e.g., GPT, Claude, etc.) - Ability to write clear, structured content for both human and AI consumption - Self-directed, highly organized, and able to work independently 4\. More About the Opportunity - Remote and asynchronous — set your own hours - Expected time commitment: minimum 10 hours/week - Project-based engagement over the next couple weeks, with significant opportunity for expansion or movement to other projects with high performance if requested - Opportunity to shape how AI systems learn and reason in the finance domain 5\. Compensation & Contract Terms - $100–150/hour (most experts will start at the lower range, but will quickly have the opportunity to make up to $150/hr with high performance) - Independent contractor classification - Weekly payments via Stripe Connect 6\. Application Process - We’re looking to get started as soon as possible so we’ll be following up with the top applicants as quickly as we can! 7\. About Mercor - Mercor is a talent marketplace that connects top experts with leading AI labs and research organizations - Our investors include Benchmark, General Catalyst, Adam D’Angelo, Larry Summers, and Jack Dorsey - Thousands of professionals across domains like law, creatives, engineering, and research have joined Mercor to work on frontier projects shaping the next era of AI

Mercor is seeking Legal Experts (J.D.s) for a premier project with one of the world's top AI labs. In this role, you will contribute your legal expertise to a cutting-edge project evaluating AI agents' ability to navigate legal databases and perform real-world legal research workflows. Specifically, you will create challenging, realistic tasks that test AI systems on professional legal workflows like case law research, regulatory analysis, and document review. Ideal Qualifications: - Have a J.D. from a top US law school. - Have experience with legal research platforms (CourtListener, Westlaw, LexisNexis, PACER, etc.) - Have professional experience in litigation, regulatory work, or legal research - Have high attention to detail. - Have exceptional written and verbal communication skills. - Have excellent proficiency in English. - Are currently based in the U.S., Canada, New Zealand, UK, or Australia. Key Responsibilities: - You will work asynchronously with a team of highly qualified experts across legal domains. - You will create detailed evaluation rubrics for AI agent performance - You will craft realistic legal research tasks involving case law searches, regulatory analysis, and citation extraction across federal and state databases - The project is 15-20 hours of work per week with potential for increased hours and extension. - The work is fully remote and asynchronous. Role Start Date - This role will begin in December with applications reviewed on a rolling basis. Interview Process - You will complete a short interview to assess your domain expertise. - You will be paid for up to 1 hour of onboarding time including the screening process and a few onboarding videos if you are hired. Compensation and Legal Details - You will be legally classified as an hourly contractor for Mercor. - You will be paid out at the end of each week via Stripe Connect. About Mercor Mercor connects elite creative and technical talent with leading AI research labs, headquartered in San Francisco, CA. Our distinguished investors include Benchmark, General Catalyst, Peter Thiel, Adam D’Angelo, Larry Summers, and Jack Dorsey.

Mercor is recruiting management consultants as independent contractors working on a research project for one of the world’s top AI companies. This project involves using your analytical skills as a management consultant to review and edit tasks written by people from a large range of other occupations; so you will serve a reviewer function, rather than making your own tasks. The tasks you will be editing will not be management consulting tasks - we’ve just found that management consultants are often highly effective reviewers!Applicants must: - Have 2+ years full-time work experience as a management consultant; and - Be based in the US, UK, or Canada Here are more details about the role: - We aim to make the hourly compensation rate offered to you competitive based on your professional background and geographic location (please note that the listed hourly compensation scale is for U.S.-based applicants and that that scale will differ depending on where a candidate is geographically based) - The work is fully asynchronous and can be done around your schedule - This project requires that you be able to commit a minimum of 15 hours per week - We currently estimate that this project will last through the end of 2025 and quite possibly longer. Please note that this estimate is subject to change - but if this listing is still up, then that means that the project is still running! - Please note you will need access to a desktop or laptop computer for this project and that we cannot accept applicants who use chromebook computers With respect to pay and legal status: - We can meet industry-standard compensation expectations for your current role - We will pay you out weekly via Stripe Connect based on the number of project work hours that you log - You will be classified as an “at-will” contractor to Mercor - Please note that we cannot currently support H1-B or STEM OPT status candidates