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Job DescriptionKey Account Manager, Uro-Oncology Job Description: Our client is a growing, research-driven, world-wide specialty biopharmaceutical company. The Company identifies, develops and markets innovative products in the fields of endocrinology, gastroenterology, infertility, obstetrics, oncology, urology and osteoarthritis. The Company offers an attractive performance-based, entrepreneurial culture with tremendous recognition for contributions made, an uncapped incentive plan, competitive salaries and career advancement opportunities. As the Key Account Manager you will be a part of the customer-facing team responsible for our Client’s first-in-class, disruptive intravesical gene therapy for Non-Muscle Invasive Bladder Cancer that provides patients with an alternative to bladder removal surgery. This position will be required to navigate the intricacy of urologic & uro-oncologic settings of care. The role will be responsible for all sales activities in an assigned geographical area, achieving or exceeding business objectives through education of Client’s first-in-class uro-oncology product to approved/targeted customers and distribution channels, including urologists, oncologists, nurses, pharmacists, administrators, teaching institutions, and formulary committees. Responsibilities: Account Management • Achieves predetermined account goals according to company and uro-oncology requirements., • Engages in educational activity with health care providers, clinic leaders, and solution-based system influencers for adoption., • Identifies which individuals within the geography that have the greatest impact on decision-making and sales adoption and develops long lasting business relationships accordingly., • Maintains strong cross-functional focus related to account management, support and growth. Works with Sales Specialists in aligning territories to pull through patient identification and pull through., • Utilizes discretionary budget for maximum impact on sales., • Conducts complaint in-services, approved dinner programs, one-on-one off-site meetings and meals and attends national/regional meetings as needed. Selling Skills, • Anticipates and responds to customers’ objections, problems, and concerns., • Evaluates the needs of customers and increases sales by tailoring the approach for each call or presentation based on a specific customer mindset., • Leverages available sales and marketing resources to sell and effectively identifies the best resources to use on each presentation., • Participates in company-sponsored and/or company-approved training programs to constantly improve knowledge and selling skills., • Recognizes and effectively counters resistance to prescribing identified Ferring Uro-Oncology product.Clinical Acumen, • Maintains knowledge of product clinical studies and market related clinical landscape to inform customers and address questions, concerns, and objections to the use of Ferring’s products., • Understand and communicate value proposition of brand for adoption., • Identify and appropriately leverage the adoption cascade and influencer networks., • Flawlessly execute in-services and ensure stakeholders are knowledgeable of appropriate candidates for treatment Business Acumen, • Works with the Sales/Marketing/Market access departments to most effectively take advantage of marketing materials and product information., • Analyzes and establishes order of calls and routes that maximize opportunities to increase sales., • Analyzes impact of insurance mandates and coverage in the territory and its effect on prescribing decisions and accordingly modifies sales and promotion strategies., • Communicates activity in the territory by completing daily call inputing, monthly reports and other reports as appropriate., • Contributes to and attends meetings, conventions, conferences and training programs., • Coordinates and implements special marketing programs and other projects., • Manages time and tasks to achieve maximum customer impact, support and sales volume., • Recommends sales and marketing strategies based on evaluation of customer needs, dynamics, trends, and competitors’ products or services., • Understands market dynamics and healthcare economics (e.g., impact of health reform, trends and evolving insurance coverage). Requirements:, • Bachelor’s degree required; MBA or other advanced degree preferred, • 7+ years medical industry sales experience, • 5+ years pharmaceutical, biotech, device, and/or diagnostic experience required, • Oncology experience preferred, • Urology experience preferred, • Cell & Gene therapy experience a plus, • Experience in major national/regional clinic systems is strongly preferred, • Product launch experience is strongly preferred, • Buy and bill experience required, • Business to business experience preferred, • A proven track record of high sales performance, • Experience with account planning including tools, resources, and reporting preferred, • Demonstrated success in account management and exceptional customer service skills, • Demonstrated independent decision making, effective problem-solving, and strategic thinking skills, • Advanced presentation skills and business acumen a necessity, • Broad understanding of market access and evolving trends in patient care

Job Description VieMed Healthcare is the largest independent specialized provider of non-invasive ventilation (NIV) in the US home respiratory health care industry. We specialize in treating the most challenging respiratory patients inside the home by pairing the best-in-class technology & equipment with the clinical care of a full-time Respiratory Therapist. We are always aiming to be the leading provider in post-acute in-home care with the implementation of palliative services. Our Disease Management program has earned national attention, making us the number one independent ventilation provider in the United States. In recent random studies of our patient population, we have shown a 30-day COPD re-admission rate of 5.7% compared to the industry average of 20-22%*. Over 93% of our patients share that they actually “Breathe Better” on our treatment program! While our Respiratory Therapists provide the highest level of clinical care and support for our patients, our Sales Representatives work in conjunction with healthcare decision-makers to ensure a comfortable transition for the patient from the hospital to their home. This achieves better management of the length of stay and re-admission rates to hospitals, which reduces costs for patients and brings personalized clinical care directly to the patient from the comfort of their own home. Our mission is to educate, nurture, and inspire our patients to lead better lives. Position Summary: This position is a field-based, business development, hands-on clinical sales position that requires a candidate with the drive and skill to be a patient advocate, and positive representative of VieMed. This position is responsible for identifying & initiating one-on-one dialog with new potential referral sources and maintaining positive relationships with existing referral sources. They will leverage their clinical and sales expertise to design/develop cutting edge sales strategies to drive VieMed’s disease management program and respiratory products to new market potential to grow the business within the assigned territory. The candidate will spend most of their time (80% or more) in the field: networking, building relationships, and educating referral sources* within the hospital on all the benefits of VieMed’s disease management program will improve the lives of their patients with Chronic Respiratory Failure. Hospital Referral Sources: Pulmonologist, Hospitalist, Critical Care Physicians, Case Managers, and Social Workers. Essential Sales Duties and Responsibilities: • Market VieMed’s disease management program to potential and existing referral sources, • Develop sales territory action plans and call strategies to maintain ongoing business with current accounts and apply working knowledge of clinical, consultative, and strategic selling skills to drive new market potential to grow the business within assigned territory, • Coordinate and provide educational presentations and in-services for healthcare providers, • Responsible for account activity, sales documentation, reports, and territory management, • Partners with all clinical, managerial, sales staff, and other internal departments within to promote and market our home respiratory therapy services to all referral sources to drive sales growth, • Works with the office staff to ensure prompt and accurate billing and documentation of services, including providing adequate information to satisfy third-party payor guidelines for coverage, • Required to provide availability for patient contact and response to patient needs, • Maintain a level of performance that meets or exceeds the sales quotas, • Other duties/projects as assigned Competencies: • Demonstrated ability to build and maintain solid working relationships with internal and external referral sources geographically located within assigned territory, • Exhibits effective oral and written communication with physicians, location staff, patients, and all referral sources to ensure questions and concerns are processed promptly, • Ability to plan, implement, and execute strategies independently to achieve sales goals effectively, • Exhibit a sense of urgency for goal achievement with a strong commitment to results, • Builds relationships with referral sources, patients, and caregivers, • Strong organizational, prioritizing, and territory management skills, • Be flexible, self-driven, accountable for results, autonomous, yet supportive of team efforts Requirements: The qualified candidate: • Must be a resourceful problem solver who thrives in a fast-paced environment., • Must be well-connected and have established relationships with the Pulmonary, Critical Care, & Hospitalist physicians within the territory (required), • Must be able to provide three informal letters of recommendation from Pulmonologist (required), • Must have a current, valid, active state driver’s license with a clean driving record and own reliable transportation is required Sales Experience: • A proven track record of successful sales experience in a health care setting, and experience working with physicians, nursing management, discharge planners, case managers, and social workers, • Two or more years demonstrated full life cycle healthcare sales experience from lead generation, educating the referral source, persistent follow-up, and follow through on all leads, issues, and success stories, • Two or more years of experience as a Clinical Liaison, preferably within the LTACH level of care, • Previous marketing and/or LTACH marketing experience, • Previous clinical/clinical liaison experience preferred with demonstrated skills in clinical patient assessment, • Formal sales training preferred Preferred Licensure & Education: • The preferred applicant would be a Respiratory Therapist or Nurse with Adult Critical Care experience with business development/physician marketing experience or have a proven sales record in the local Home Medical Equipment market, • Clinical Licensure Preferred (RT, RRT, CRT, RCP, RN, LPN) Work Environment: • Sales: This job operates in the field by calling on, marketing to both existing and potential referral sources:, • i.e., Pulmonologist, Hospitalist, Critical Care Physicians, Hospitals, Case Managers, Social Workers, etc. VieMed Offers: • Competitive Base Salary, • Uncapped Commissions, • Excellent Orientation Program, • Health, Dental, & Vision Insurance, • PTO, • 401K Retirement Plan, • Monthly Cell Phone Allowance, • Marketing Allowance, • Life Insurance, • And Much More! You will be expected to work during regular business hours, Monday through Friday, 8:00 a.m. – 5:00 p.m. Please note this job description is not designed to cover and/or contain a comprehensive listing of activities, duties, or responsibilities required of the employee for this job. Duties and responsibilities may change at any time with or without notice.

Job Description Overview Join a Leader in Home Healthcare At Rotech Healthcare Inc., we’re more than a medical equipment provider—we’re a trusted partner in patient care. As a national leader in ventilators, oxygen therapy, sleep apnea treatment, wound care, diabetic solutions, and other home medical equipment, we empower patients to manage their health from the comfort of home. With hundreds of locations across 45 states, our team delivers high-quality products, exceptional service, and compassionate support that helps patients live more comfortably, independently, and actively. Whether you're a clinician, technician, or healthcare administrator, your work at Rotech directly improves lives. Explore more about our mission and services at Rotech.com. Responsibilities Job Title: Account ExecutiveWe’re a national provider focused on delivering essential respiratory therapies, providing wound care, and diabetes management. We need skilled, motivated Account Executives to help us grow. If you're passionate about making a meaningful difference while earning top-tier rewards, this opportunity is for you. At this location, this position offers Entry-Level Sales candidates with little to no experience a base salary of $45k/year plus uncapped commission. Experienced Sales candidates with established contacts and referrals in the market may earn up to $48k/year base salary plus uncapped commission, depending on related experience. Essential Job Duties and Responsibilities (Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.) • Identify, develop, and grow referral relationships within hospitals, physician clinics, and other service areas., • Educate healthcare providers about Rotech's products, services, and value-based care., • Own your rural territory: prospect, present, and close new accounts, • Partner with our local team to ensure seamless service, • Report sales activity and territory trends to management via call planner, • In person visits to referral sources within the assigned territory, • Attend in person Sales Academy Performs other duties as assigned What’s In It for You • Uncapped Commission – High earnings potential based entirely on performance, • Quarterly Bonuses – Get rewarded for exceeding goals, • Competitive Base Salary – We recognize and value your expertise, • Mileage Reimbursement – Support provided for rural travel, • Company-provided cell phoneThis is more than a sales job—it's a chance to change lives. If you're ready to drive your future while helping patients access the care they deserve, apply today. Qualifications Employment is contingent on • Background check (company-wide). Results will not be used automatically to disqualify individuals. Instead, the Company will conduct an individualized assessment that considers the duties of the position, the nature and timing of the offense, and any evidence of rehabilitation, in accordance with applicable laws., • Drug screen (when applicable for the position), • Compliance with healthcare facility credentialing process (when applicable for the position), • Valid driver’s license in state of residence with a clean driving record (when applicable for the position) Required Education and/or Experience • High school diploma or GED equivalent, required Preferred Education and/or Experience • Four year college degree preferred or equivalent combination of education and experience, • Experience in respiratory or medical sales is preferred, • Leadership Experience in other areas or fields, • Proven Sales Performer – 2+ years in B2B or healthcare sales preferred however, new college graduates are welcome to apply., • Independent & Resourceful – You thrive on autonomy and accountability, • Excellent Communicator – Ability to simplify complex topics and build trust, • Willingness to Travel – Position requires in-person visits throughout your assigned rural territory, • CRM Experience – Familiarity with sales platforms is a plus Skills and Competencies • Motivated and self driven, with a proven history of success in sales, • Desire to work in an environment that rewards for top performance, • Strong Team player, • Demonstrated ability to build and maintain solid working relationships with internal and external customers geographically located within the assigned territory, • Highly organized, strong interpersonal skills, • Effectively communicate in English; both oral and written, • Interpret a variety of communications (verbal, non-verbal, written, listening and visual), • Maintain confidentiality, discretion and caution when handling sensitive information, • Multi-task along with attention to detail, • Self-motivation, organized, time-management and deductive problem solving skills, • Work independently and as part of a team Machines, Equipment and Technical Abilities • Email transmission and communication, • Internet navigation and research, • Microsoft applications; Outlook, Word and Excel, • Office equipment; fax machine, copier, printer, phone and computer and/or tablet Physical Demands • Lift and carry office equipment at times, • Requires sitting, walking, standing, talking and listening, • Requires close vision to small print on computer and/or tablet and paperwork

The Patient Care Technician is responsible for performing various patient care activities and accommodative services under the general supervision of a Registered or Licensed Vocational/Practical Nurse. Performs patient care activities within the limits of the position. Does not administer medications or therapy. Does not assume independent responsibility for patient care. Job duties are accomplished in a manner consistent with the policies, procedures and guidelines of PAM Health. Some things that our hospital can offer YOU as a full-time employee: • Medical Benefits: EPO/HDHP/HSA options, including prescription coverage, Rx 'n Go, and Teladoc, • Comprehensive dental and vision benefits, • Employee Assistance Program, including counseling, legal, and financial service, • Flexible spending (FSA) and health savings (HSA) accounts, • Life and Disability insurance benefits, • Education/In-Service Opportunities including continuing education and tuition assistance, • Supplemental benefits: Accident, critical illness, cancer, pet, and identity theft protection insurance options, • Auto, Home, Cell Phone, and Gym Membership discount offerings, • Personal Travel Discounts, • Employee Bonus Referral Program, • 401(k) plans and discretionary employer match, • Generous Paid Benefit Time PAM HEALTH (PAM) based in Enola, Pennsylvania, provides specialty healthcare services through more than 80 locations, as well as wound clinics and outpatient physical therapy locations, in 17 states. PAM Health is committed to providing high-quality patient care and outstanding customer service, coupled with the loyalty and dedication of highly trained staff, to be the most trusted source for post-acute services in every community it serves. Its mission is to serve people by providing compassionate, expert care, and to support recovery through education and research. Joining our PAMily allows you to work in a collaborative environment with colleagues and leadership with exposure to a variety of patient care levels. Aside from our competitive pay, generous paid benefit time, and excellent insurance options, you will also have opportunities for professional growth through our Education Advancement Program. PAM Health does not discriminate and does not permit discrimination, including, without limitation, bullying, abuse or harassment, on the basis of actual or perceived race, color, religion, national origin, ancestry, age, gender, physical or mental disability, sexual orientation, gender identity or expression or HIV status, or based on association with another person on account of that person's actual or perceived race, color, religion, national origin, ancestry, age, gender, physical or mental disability, sexual orientation, gender identity or expression or HIV status.

The Patient Care Technician is responsible for performing various patient care activities and accommodative services under the general supervision of a Registered or Licensed Vocational/Practical Nurse. Performs patient care activities within the limits of the position. Does not administer medications or therapy. Does not assume independent responsibility for patient care. Job duties are accomplished in a manner consistent with the policies, procedures and guidelines of PAM Health. Some things that our hospital can offer YOU as a full-time employee: • Medical Benefits: EPO/HDHP/HSA options, including prescription coverage, Rx 'n Go, and Teladoc, • Comprehensive dental and vision benefits, • Employee Assistance Program, including counseling, legal, and financial service, • Flexible spending (FSA) and health savings (HSA) accounts, • Life and Disability insurance benefits, • Education/In-Service Opportunities including continuing education and tuition assistance, • Supplemental benefits: Accident, critical illness, cancer, pet, and identity theft protection insurance options, • Auto, Home, Cell Phone, and Gym Membership discount offerings, • Personal Travel Discounts, • Employee Bonus Referral Program, • 401(k) plans and discretionary employer match, • Generous Paid Benefit Time PAM HEALTH (PAM) based in Enola, Pennsylvania, provides specialty healthcare services through more than 80 locations, as well as wound clinics and outpatient physical therapy locations, in 17 states. PAM Health is committed to providing high-quality patient care and outstanding customer service, coupled with the loyalty and dedication of highly trained staff, to be the most trusted source for post-acute services in every community it serves. Its mission is to serve people by providing compassionate, expert care, and to support recovery through education and research. Joining our PAMily allows you to work in a collaborative environment with colleagues and leadership with exposure to a variety of patient care levels. Aside from our competitive pay, generous paid benefit time, and excellent insurance options, you will also have opportunities for professional growth through our Education Advancement Program. We are excited to learn more about you and hope that you consider joining us on a shared mission to improve the lives of others by being an integral part of our We Care Program. PAM Health does not discriminate and does not permit discrimination, including, without limitation, bullying, abuse or harassment, on the basis of actual or perceived race, color, religion, national origin, ancestry, age, gender, physical or mental disability, sexual orientation, gender identity or expression or HIV status, or based on association with another person on account of that person's actual or perceived race, color, religion, national origin, ancestry, age, gender, physical or mental disability, sexual orientation, gender identity or expression or HIV status.

Certification is preferred, but not required for candidates who have experience in treating lymphedema patients. We are looking for an Occupational Therapy Assistant (COTA/OTA) or Physical Therapist Assistant (PTA) to join our team and care for our diverse patient population. The ideal candidate will have prior inpatient hospital experience or a desire and commitment to learn. At PAM Health, we care for chronically and critically ill patients who require extended hospital care. PAM Health has over 80 hospital locations and employs over 11,000 people across the country. Our teams work together to deliver the highest level of compassionate care ensuring the best possible outcome for our patients. What can we offer you as a full-time employee? • Medical benefits: EPO/HDHP/HSA options, including prescription coverage, Rx n Go, and Teladoc, • Comprehensive dental and vision benefits, • Employee Assistance Program, including counseling, legal, and financial services, • Flexible spending (FSA) and health savings (HSA) accounts, • Life and Disability insurance benefits, • Education/In-Service Opportunities including continuing education and tuition assistance, • Supplemental benefits: Accident, critical illness, cancer, pet, and identity theft protection insurance options, • Auto, Home, Cell Phone, and Gym Membership discount offerings, • Personal Travel Discounts, • 401(k) plans and discretionary employer match, • Generous Paid Benefit Time The Occupational Therapy Assistant (OTA/COTA), under the direction of the Occupational Therapist, is responsible for direct patient care, planning and implementing specific treatment programs for individual patients according to the principles and practices of occupational therapy in the PAM Health system. The Occupational Therapy Assistant/Licensed Occupational Therapy Assistant must be flexible to meet the needs of the system within many different facilities. Performs other related duties as assigned or requested. • Education and Training: Licensed as OTA in the state where the hospital or clinic resides. Current BLS certification required., • Experience: One year of clinical experience preferred. PAM HEALTH (PAM) based in Enola, Pennsylvania, provides specialty healthcare services through more than 80 locations, as well as wound clinics and outpatient physical therapy locations, in 17 states. PAM Health is committed to providing high-quality patient care and outstanding customer service, coupled with the loyalty and dedication of highly trained staff, to be the most trusted source for post-acute services in every community it serves. Its mission is to serve people by providing compassionate, expert care, and to support recovery through education and research. Joining our PAMily allows you to work in a collaborative environment with colleagues and leadership with exposure to a variety of patient care levels. Aside from our competitive pay, generous paid benefit time, and excellent insurance options, you will also have opportunities for professional growth through our Education Advancement Program. We are excited to learn more about you and hope that you consider joining us on a shared mission to improve the lives of others by being an integral part of our We Care Program. Please take a moment to visit us online at www.PAMHealth.com for a comprehensive look at how we're able to positively impact our local communities. PAM Health does not discriminate and does not permit discrimination, including, without limitation, bullying, abuse or harassment, on the basis of actual or perceived race, color, religion, national origin, ancestry, age, gender, physical or mental disability, sexual orientation, gender identity or expression or HIV status, or based on association with another person on account of that person's actual or perceived race, color, religion, national origin, ancestry, age, gender, physical or mental disability, sexual orientation, gender identity or expression or HIV status.

If you're looking for a schedule that fits your lifestyle, check out PAM Health - and ask us about our comprehensive benefits package! Some things that our hospital can offer YOU as a full-time employee: • Medical Benefits: EPO/HDHP/HSA options, including prescription coverage, Rx 'n Go, and Teladoc, • Comprehensive dental and vision benefits, • Employee Assistance Program, including counseling, legal, and financial service, • Flexible spending (FSA) and health savings (HSA) accounts, • Life and Disability insurance benefits, • Education/In-Service Opportunities including continuing education and tuition assistance, • Supplemental benefits: Accident, critical illness, cancer, pet, and identity theft protection insurance options, • Auto, Home, Cell Phone, and Gym Membership discount offerings, • Personal Travel Discounts, • Employee Bonus Referral Program, • 401(k) plans and discretionary employer match, • Generous Paid Benefit Time The Certified Nursing Assistant (CNA) is responsible for performing various patient care activities and accommodative services under the general supervision of a Registered or Licensed Vocational/Practical Nurse. Performs patient care activities within the limits of the position. Does not administer medications or therapy. Does not assume independent responsibility for patient care. Job duties are accomplished in a manner consistent with the policies, procedures and guidelines of PAM Health. Performs other related duties as assigned or requested. • Education and Training: High school graduate or equivalent preferred. Certification as a nursing assistant (CNA) where required by state where the hospital resides. Current BLS certification is required., • Experience: None required. A minimum of two (2) to three (3) years of experience in an acute hospital, rehabilitation hospital, or skilled nursing unit is preferred. PAM HEALTH (PAM) based in Enola, Pennsylvania, provides specialty healthcare services through more than 80 locations, as well as wound clinics and outpatient physical therapy locations, in 17 states. PAM Health is committed to providing high-quality patient care and outstanding customer service, coupled with the loyalty and dedication of highly trained staff, to be the most trusted source for post-acute services in every community it serves. Its mission is to serve people by providing compassionate, expert care, and to support recovery through education and research. Joining our PAMily allows you to work in a collaborative environment with colleagues and leadership with exposure to a variety of patient care levels. Aside from our competitive pay, generous paid benefit time, and excellent insurance options, you will also have opportunities for professional growth through our Education Advancement Program. We are excited to learn more about you and hope that you consider joining us on a shared mission to improve the lives of others by being an integral part of our We Care Program. PAM Health does not discriminate and does not permit discrimination, including, without limitation, bullying, abuse or harassment, on the basis of actual or perceived race, color, religion, national origin, ancestry, age, gender, physical or mental disability, sexual orientation, gender identity or expression or HIV status, or based on association with another person on account of that person's actual or perceived race, color, religion, national origin, ancestry, age, gender, physical or mental disability, sexual orientation, gender identity or expression or HIV status.

We are looking for an Occupational Therapist (OT) to join our team and care for our diverse patient population. The ideal candidate will have prior inpatient hospital experience or a desire and commitment to learn. At PAM Health, we care for chronically and critically ill patients who require extended hospital care. PAM Health has over 80 hospital locations and employs over 11,000 people across the country. Our teams work together to deliver the highest level of compassionate care ensuring the best possible outcome for our patients. What can we offer you as a full-time employee? • Medical benefits: EPO/HDHP/HSA options, including prescription coverage, Rx 'n Go, and Teladoc, • Comprehensive dental and vision benefits, • Employee Assistance Program, including counseling, legal, and financial services, • Flexible spending (FSA) and health savings (HSA) accounts, • Life and Disability insurance benefits, • Education/In-Service Opportunities including continuing education and tuition assistance, • Supplemental benefits: Accident, critical illness, cancer, pet, and identity theft protection insurance options, • Auto, Home, Cell Phone, and Gym Membership discount offerings, • Personal Travel Discounts, • 401(k) plans and discretionary employer match, • Generous Paid Benefit Time The Occupational Therapist will be primarily responsible for direct patient care, planning and implementing specific treatment programs in an age appropriate manner for individual patients according to the principles and practices of occupational therapy in the PAM Health System. The Occupational Therapist will additionally be involved in the further development of the services. The Occupational Therapist must be flexible to meet the needs of the System within many different facilities. Performs other related duties as assigned or requested. • Education and Training: Licensed as OT in the state where the hospital or clinic resides. Current BLS certification required., • Experience: One (1) year of clinical experience preferred. PAM HEALTH (PAM) based in Enola, Pennsylvania, provides specialty healthcare services through more than 80 locations, as well as wound clinics and outpatient physical therapy locations, in 17 states. PAM Health is committed to providing high-quality patient care and outstanding customer service, coupled with the loyalty and dedication of highly trained staff, to be the most trusted source for post-acute services in every community it serves. Its mission is to serve people by providing compassionate, expert care, and to support recovery through education and research. Joining our PAMily allows you to work in a collaborative environment with colleagues and leadership with exposure to a variety of patient care levels. Aside from our competitive pay, generous paid benefit time, and excellent insurance options, you will also have opportunities for professional growth through our Education Advancement Program. We are excited to learn more about you and hope that you consider joining us on a shared mission to improve the lives of others by being an integral part of our We Care Program. PAM Health does not discriminate and does not permit discrimination, including, without limitation, bullying, abuse or harassment, on the basis of actual or perceived race, color, religion, national origin, ancestry, age, gender, physical or mental disability, sexual orientation, gender identity or expression or HIV status, or based on association with another person on account of that person's actual or perceived race, color, religion, national origin, ancestry, age, gender, physical or mental disability, sexual orientation, gender identity or expression or HIV status.

The SCTCT Quality Manager is responsible for the development, maintenance, and ongoing activities of the clinical, collections, and laboratory quality programs of the UT Health San Antonio (UTHSA) Stem Cell Transplant and Cellular Therapy (SCTCT) Program. The Quality Manager ensures compliance with all aspects of the SCTCT Program Quality Plan: the requirements, policies, procedures and practices as they relate to accreditation standards and regulated products administered for both standard of care and clinical research purposes. This includes quality management of the adult clinical programs, apheresis collections facility, and the clinical hematopoietic cell processing laboratory, in conjunction with the laboratory quality team. The Program's Quality Management Plan facilitates high quality clinical care for adult recipients and donors, through audits, assessments and reporting of process and outcome measures, quality improvement activities, and investigations including corrective actions and root cause analysis. All products released for the clinical hematopoietic cell processing laboratory comply with the Foundation for the Accreditations of Cellular Therapy (FACT) standards and applicable FDA regulations including good tissue practices and good manufacturing practices. • Responsible for the implementation and maintenance of the Quality Plan in the clinical setting, within the clinical transplant setting, apheresis, and cell processing environment, to support the collections, manufacturing, testing and release of clinical and investigational cell therapy products., • Prepares quarterly quality reports and present updates to all the staff within the SCTCT Program., • Oversees the management of data submission to the Center for International Blood and Marrow Transplant Research (CIBMTR)., • Closely monitors patient safety and experience metrics and develops process improvement strategies to ensure the delivery of high-quality care., • Ensures that clearly defined quality objectives and functional responsibilities are in place according to SOPs and policies., • Responsible for the document control system and program records management, including maintenance of SOPs and policies., • Ensures document change control and periodic review are facilitated and implemented in a timely manner. Responsible for creating and maintaining patient outcomes reporting., • Implements and maintains the required training programs and education materials to incorporate evidence-based practice into the program development, • Delivers training to SCTCT administrative, clinical, and technical staff as needed., • Develops and maintains patient education materials for the SCTCT program., • Audits production, facility and validation data, documents, logbooks and other records for completeness, correctness, and external compliance audits., • Performs periodic reviews and audits of clinical program activities to ensure continued compliance with all written SOPs and policies., • Ensure the SCTCT Program is in a constant state of survey-readiness., • Ensure deviations are documented and investigated, and corrective and preventive actions are initiated, completed, and effective., • Provides assistance to clinical investigators with the FDA and IRB application submissions and query responses., • Participates in regulatory and accreditation agency inspections., • Develops education materials to incorporate evidence-based practice into program development and delivers training to SCTCT Program staff., • Develops and maintains patient education materials for the SCTCT Program., • Collaborates with peers at other national cellular therapy programs to remain up to date on new policies and practices to improve patient outcomes., • Experience applying quality management/performance and customer service approaches., • In-depth knowledge of quality regulations within the health care and specifically, cellular therapy environment., • Demonstrated ability to establish, implement, and audit quality systems., • Expertise, skills, and knowledge of stem cell transplantation, apheresis, cellular processing, hematology/oncology, and cellular therapy clinical activities., • In-depth knowledge of FACT and American Association of Blood Banks (AABB) accreditation standards., • Ability to work collaboratively across UTHSA entities and disciplines. Demonstrated commitment to patient- and family centered care., • Effective analytical ability to develop and analyze options, recommend solutions, and solve complex problems and issues., • Effective organizational, planning and project management abilities., • Ability to function independently and deal with multiple, simultaneous projects., • Ability to recognize personal strengths and weaknesses and develop goals for professional growth and achievement., • Ability to demonstrate a commitment to quality and excellence., • Thorough knowledge of QA best practices, tools, and techniques., • Detail oriented, with proven ability to effectively manage time, see projects through to completion, organize competing priorities, and effectively address complex, urgent issues as they arise., • Strong interpersonal skills for collaborating effectively with a broad range of clinical and technical staff and representatives of external regulatory agencies. Education: • Bachelor's degree in a related field required, • Master's degree preferred, • At least four (4) years of related experience.