Center jobs in Denver, Colorado - Page 19Create job alerts

About Us: Founded in 2013, Sparx Hockey is a privately held corporation located just outside of Boston in Acton, Massachusetts. Sparx Hockey is a developer and manufacturer of skate sharpening equipment and related accessories for ice hockey, figure skating and sled hockey. The Sparx Sharpener, the company’s flagship product, is an affordable, automated product that allows anyone, anywhere, with no prior skate sharpening experience, to easily sharpen hockey and figure skates with pro-level accuracy. More than 100,000 customers around the world are sharpening skates with Sparx, including individuals, families, teams, rink operators and pro shops. As the Preferred At-Home Skate Sharpener of the NHL, Sparx Hockey works closely with some of the top current and former professional players in the world including Brent Burns, Taylor Heise and Mike Modano to name a few. Sparx Hockey has solidified its position as the No. 1 sharpener in hockey through multi-year partnerships with some of the most premier teams and organizations in the game including the Swedish Ice Hockey Association, Shattuck-St. Mary’s and the Society of Professional Equipment Managers. In addition to Sparx Hockey’s exceptional products and impressive partnerships, we also pride ourselves on being a fun place to work. Although it’s not an employment prerequisite, many of our employees still play, coach, and are parents of young hockey players. We do more than just build great hockey products; we use them ourselves. When we’re not working hard or playing hockey, our team can be found having a blast at our annual summer outing and impromptu barbecues that fill in the rest of the Sparx annual event calendar. Sparx Hockey’s global headquarters are located in Acton, MA and are home to R&D, Operations, Marketing, Sales, and Finance teams as well as our production lines and warehouse/distribution center. About the role: Do you dream in reels, live for likes, and love hyping a brand you believe in? Do you want to work closely alongside top NHL players, Olympians and some of the most influential personalities in hockey? Sparx Hockey is looking for a creative Social Media & Content powerhouse who is not afraid to dream big, think differently and create compelling content for the fastest-growing brand in hockey. This crucial role will be responsible for generating, producing and directing a wide range of engaging content that will be utilized across Sparx Hockey’s social media channels. You’re an ideal candidate if you’re an extremely out-going, creative, hard-working, highly competitive team-player who is not afraid of being in front of – or behind – a camera. The Sparx Hockey Social Media & Content Lead will be the Sparx brand storyteller, shining a creative spotlight on Sparx Hockey’s products, employees, retailers, athletes and partners in unique and compelling ways. In addition to creating content, this highly visible position will oversee all aspects of our social media platforms, including posting, monitoring and tracking analytics of Sparx Hockey’s owned channels. As the Sparx Hockey Social Media & Content Lead, you will be an important member of Sparx Hockey’s global marketing team that is laser-focused on amplifying Sparx Hockey’s voice and brand presence. Responsibilities: • Develop, implement and manage Sparx Hockey’s social media strategy., • Create, design, produce, film and edit engaging content (video and still imagery)., • Serve as Director and Producer of all social content, including product demos, employee spotlights, behind-the-scenes content, trend-based content, athlete collabs, and more., • Show up regularly in front of the camera with confidence, humor, and energy to drive engagement and connect with fans and potential customers., • Jump on trends (TikTok, IG Reels, YouTube Shorts) and make them your own., • Grow overall social media followers and expand brand engagement., • Develop and design quick-turn content that does not rely on larger creative team., • Measure the success of social media posts and campaigns and take necessary steps to improve and enhance performance., • Identify relevant hockey influencers and partner with them to expand reach., • Willingness to travel to hockey events, tournaments, and activations (including on weekends) to document and hype the Sparx Hockey brand in real time. Qualifications: • 3+ years of proven experience building and managing social media programs – a strong portfolio of social media and content work is a must., • Experience as a content creator, influencer, or brand ambassador is a big plus., • Deep understanding of all social media platforms including Instagram, TikTok, Twitter, Facebook, LinkedIn and Snapchat, • Strong editing skills (Premiere Pro, CapCut, Adobe Suite, etc), • Comfortable working in a fast-paced, hyper-growth environment., • Detail oriented and extremely organized., • Exceptional time management, verbal and written communication skills., • Must be engaging, energetic, self-motivated and possess an aggressive work ethic., • Scrappy, willing to roll up sleeves, and has an entrepreneurial mindset., • Experience working with a DTC brand and passion for hockey a plus, • Bachelor's degree Why work with us: • Competitive health package, including 401(k) & 401(k) matching, • Generous paid time off, • Casual dress code, • Work in a collaborative, innovative, and fun environment! Ready to become the storyteller of Sparx Hockey? Show us your creativity and share your portfolio, socials, or a sample reel. Let’s build something incredible!

CallMiner seeks a skilled Customer Success Director to join our Customer Retention Team. In this role, the Customer Success Director drives business value for our key business Process Outsourcing (BPO) partners by ensuring a swift realization of benefits and expertly guiding them through the Conversation Intelligence & Automation maturity curve while optimizing a Center of Excellence. They balance and prioritize both tactical and strategic customer needs to ensure robust Gross Renewal Rates (GRR) and Net Dollar Retention (Net$Ret) forecasts and results. Their primary goal is to drive adoption, retention, expansion, and long-term strategic partner growth by aligning our technology to BPO business goals and operational workflows. • Manage a portfolio of BPO partners, align goals, foster strategic partnerships, and ensuring exceptional customer experiences., • Build strong trusted advisor relationships with BPO leadership and internal CallMiner teams to enable collaboration and alignment across all levels., • Represent CallMiner as the primary point of contact for BPO partners, ensuring a single, consistent voice for escalation and issue resolution., • Lead structured onboarding and enablement programs for new and existing BPO partner implementations, including change management and rollout expert coaching tailored for the BPO environment., • Co-create and implement scalable success frameworks through Center of Excellence for repeatable best practices that BPOs can deploy across their client portfolios and industry verticals., • Support sales, marketing and our BPO partners to develop a Go To Market strategy that can drive additional revenue opportunities., • Monitor platform adoption and usage across BPO client teams, proactively identifying and addressing risks and adoption gaps., • Own retention & collaborate on growth opportunities for your BPO book of business, exceeding $8 million, by driving renewal alignment and business value discussions., • Identify upsell and cross-sell opportunities within the BPO ecosystem; collaborate closely with sales and revenue teams to develop business cases and joint strategies., • Partner with Succes Strategy to influence partner engagement models that optimize BPO success in onboarding and servicing their clients with CallMiner solutions., • Define and track outcome-focused use cases that are aligned with the goals of the BPO clients and their customers., • Use Gainsight and other platform tools to operationalize account health, align team efforts, and ensure transparent execution of success plans., • Act as a thought partner, challenging and guiding BPOs to define, build, and measure strategic Conversation Intelligence use cases that drive quantifiable business impact., • Influence the CallMiner product roadmap by collecting, consolidating, and advocating partner feedback and innovation ideas., • Collaborate with marketing to capture and promote compelling BPO success stories via case studies, events, and industry webinars., • Collaborate with cross-functional teams — sales, product, marketing, operations — to deliver seamless execution supporting BPO partner success., • Proactively identify potential issues or conflicts and lead cross-team initiatives to quickly resolve escalations and maintain partner satisfaction., • Champion operational best practices and continuous improvement methodologies that scale CallMiner’s impact within BPO customers., • 4+ years in customer success, account management or client relations., • Bachelor's degree in a business-related major or equivalent work experience., • Experience developing and managing B2B customer relationships., • Experience managing BPOs and/or channel partners., • Experience with the development, execution, and overview of account plans., • Ability to manage customer expectations and be assertive, persistent, and persuasive., • Able to engage management decision makers and influencers at any level., • Excellent communicator with strong written and verbal communication., • Demonstrated ability to understand customer requirements and translate into a quantifiable solution., • Strong financial acumen with experience supporting revenue generating or cost reduction initiatives., • Ability to effectively prioritize workload and manage changes in priority and direction., • Must be computer literate; have experience using Microsoft Office Suite and other customer centric software., • Based out of our Waltham, MA office or remote., • Potential travel up to 30%., • Bi-lingual speaker preferably Spanish language., • Prior experience in Customer Success or Account Management in a SaaS environment. CallMiner's core set of values – from teamwork and ownership to success and joy – serve as a touchstone for what we strive to create in a workplace culture and weave through everything we do as a company. We believe that by building a team of brilliant, inspired people, we can truly accomplish amazing things together. We are committed to providing an inclusive and equitable workplace where everyone feels accepted, valued, and understood. Our strong commitment to a positive workplace has earned us the recognition of a 2024 Top Place to Work by the Boston Globe. At CallMiner, we believe having a work-life balance is key to being able to deliver your best every day. We strive to offer a well-rounded and generous benefits package designed to provide the coverage options and flexibility to meet both individual and family needs. This includes reimbursement programs for both fitness and tuition, generous PTO including an annual volunteer day, paid maternity, parental leave and more. We are an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, creed, color, religion, ancestry, disability, sexual orientation, marital status, veteran status, gender identity, or any other characteristic protected by applicable federal, state, or local laws.

Role: Director/Manager Location: Denver, Colorado (Hybrid or In-person) Employment Type: Full-Time/Contract About Us We are a forward-thinking, fast-growing company dedicated to empowering SMBs with cutting-edge technology and innovative marketing solutions. Our mission is to transform the way businesses optimize their marketing, sales, and growth strategies. As part of this mission, we are seeking a highly skilled and motivated Go High Level (GHL) Developer & Growth Marketer to join our dynamic team. If you thrive at the intersection of technology and growth marketing, we want to hear from you! Key Responsibilities • Go High Level Development, • Develop, customize, and optimize GHL workflows, pipelines, and automations to enhance client sales funnels., • Integrate GHL seamlessly with tools such as Slack, Zapier, CRMs, and other marketing platforms., • Manage API integrations to streamline marketing and sales processes for clients., • Troubleshoot and resolve GHL configuration and integration issues to ensure smooth operations., • Implement best practices for lead scoring, campaign tracking, and reporting to maximize client ROI. Growth Marketing Strategy • Create and execute data-driven marketing strategies to drive lead generation, conversion, and retention., • Leverage GHL dashboards and analytics tools to evaluate campaign performance and provide actionable insights., • Develop high-converting landing pages, email campaigns, and nurture sequences within the GHL platform., • Collaborate with content creators and designers to deliver impactful and on-brand marketing materials., • Continuously refine and optimize marketing funnels to ensure peak performance and efficiency. Client Collaboration • Collaborate closely with clients to understand their goals, challenges, and unique requirements., • Train clients on GHL tools and features, enabling them to achieve their objectives effectively., • Present progress reports, insights, and recommendations to clients and internal stakeholders. Qualifications Technical Skills • Expertise in Go High Level (GHL), including workflow automation, customizations, and API integrations., • Familiarity with third-party connectors like Slack and Zapier, as well as CRM integrations., • Strong proficiency in marketing funnel development and lead conversion optimization., • Basic knowledge of HTML, CSS, and web development for landing page customization. Marketing Expertise • At least three years of experience in growth marketing, digital marketing, or related fields., • In-depth understanding of paid advertising platforms such as Google Ads and Facebook Ads, along with SEO., • Hands-on experience with email marketing campaigns and nurturing sequences., • Ability to analyze data using tools like Google Analytics and GHL reporting platforms. Soft Skills • Strong communication and client management abilities., • A proactive, problem-solving mindset focused on customer satisfaction., • Ability to excel in a fast-paced and entrepreneurial environment. Preferred Qualifications • Experience working with SMB clients or localized service providers., • Familiarity with CRM systems and sales funnel methodologies., • Competitive compensation with attractive salary or project-based rates., • Access to cutting-edge marketing and sales technologies., • A flexible work environment with hybrid or remote options for work-life balance., • Significant career growth opportunities within a dynamic and innovative company. Why Join Us? At Top Dog Sales Center, you’ll be part of a team that values innovation, creativity, and collaboration. If you’re passionate about blending technology and marketing to drive meaningful results, we’d love to see your application! How to Apply Please send the following to [Your Email]: 1. Your updated resume., 2. A portfolio of your work (if applicable)., 3. A brief cover letter detailing your experience with Go High Level and growth marketing strategies. Join us in shaping the future of SMB marketing and sales optimization! This is a work-from-home position in a well-established company. We are a small virtual call center and our entire “pack” works from home and have done so for over a decade. Family-owned and operated, we think a remote work environment provides a better work-life balance and we have a number of tools in place to train, engage, and support you remotely. Our team works closely together each day and you will know everyone in the company on a first-name basis. There are no upfront costs to "buy in", you will be a W2 employee with a guaranteed hourly wage, benefits, and incentive bonuses based on performance. We are committed to fostering a diverse, inclusive, and equitable workplace where all individuals are valued, respected, and empowered, regardless of their background, identity, or beliefs. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.

About Agero: Wherever drivers go, we’re leading the way. Agero’s mission is to rethink the vehicle ownership experience through a powerful combination of passionate people and data-driven technology, strengthening our clients’ relationships with their customers. As the #1 B2B, white-label provider of digital driver assistance services, we’re pushing the industry in a new direction, taking manual processes, and redefining them as digital, transparent, and connected. This includes: an industry-leading dispatch management platform powered by Swoop; comprehensive accident management services; knowledgeable consumer affairs and connected vehicle capabilities; and a growing marketplace of services, discounts and support enabled by a robust partner ecosystem. The company has over 150 million vehicle coverage points in partnership with leading automobile manufacturers, insurance carriers and many others. Managing one of the largest national networks of service providers, Agero responds to approximately 12 million service events annually. Agero, a member company of The Cross Country Group, is headquartered in Medford, Mass., with operations throughout North America. To learn more, visit ___. Note: For our technical positions, we love to get you started in person! You may be required to travel to Medford for your initial onboarding. Don't worry about the logistics - once you're hired, we handle all travel arrangements and expenses for you. NOW HIRING: Remote Response Associates in Roadside Assistance We are actively seeking Remote Response Associates (Customer Service Representatives) to handle inbound calls within our Roadside Assistance department. As the first point of contact for customers experiencing vehicle breakdowns or emergencies, you will provide calm, empathetic support, dispatch service providers, and ensure every customer feels safe and supported. • Start Date: Monday, March 30, 2026, • Training Schedule: 3:00 pm – 11:30 pm EST, M-F for 2 weeks live on Zoom, • Production Schedules: PM shifts available (Full-time only), • Pay: $16.25 per hour + monthly bonus opportunities, • Location: Must reside in AL, AZ, FL, GA, MS, TN, or VA., • Remote Position:This is a work-at-home role. If hired, you’ll train and work remotely online from your home residence., • Equipment: Bring-Your-Own-Device (BYOD). You will be required to provide your own compatible computer and equipment for this role as confirmed by passing the Harver system checker process. About the Role As a Response Associate, you serve as a lifeline for customers facing roadside emergencies such as flat tires, lockouts, dead batteries, and mechanical failures. Because customers often reach out feeling overwhelmed or unsafe, you will manage these high-stress situations with calm, empathetic guidance and consistent reassurance. You will coordinate directly with external providers to ensure the accurate and rapid dispatch of tow trucks and service vehicles. Your ability to make quick decisions under pressure directly impacts customer safety, satisfaction, and our reputation as a trusted roadside service provider. What You'll Do • Handle High-Volume Calls: Gather essential details regarding location and vehicle issues to dispatch assistance quickly., • Dispatch with Accuracy: Coordinate efficiently with service providers to ensure the right help arrives at the right time., • De-escalate & Support: Use active listening and empathy to calm frustrated or anxious customers., • Navigate Digital Tools: Utilize multiple web-based systems and dispatch tools to track service progress accurately., • Excel in a Virtual Team: Thrive in a performance-driven remote environment, collaborating with peers and managers via Zoom and Google Chat. Training and Schedules • Start Date: Monday, March 9, 2026, • Training Schedule: 3:00 pm – 11:30 pm EST, M-F for 2 weeks live on Zoom, • Attendance & Performance: 100% attendance is required during the training period to ensure your success. Your performance will be assessed throughout this time, and you will have ongoing opportunities for cross-training to expand your skills and advance your career., • Production Schedules: Full-time only. Available Production Schedules: • 2:00 pm – 10:30 pm | Off: Wed/Thu OR Mon/Sun, • 2:30 pm – 11:00 pm | Off: Mon/Tue OR Fri/Sun, • 3:00 pm – 11:30 pm | Off: Wed/Thu OR Mon/Sat, • 3:30 pm – 12:00 am | Off: Tue/Wed OR Thu/Fri, • 4:00 pm – 12:30 am | Off: Mon/Sat OR Tue/Sun, • 4:30 pm – 1:00 am | Off: Thu/Fri OR Tue/Sat, • 5:00 pm – 1:30 am | Off: Mon/Sun OR Wed/Thu, • 2:00 pm – 12:30 am | Off: Mon, Tue, Sat, • 2:30 pm – 1:00 am | Off: Mon, Wed, Thu, • 3:00 pm – 1:30 am | Off: Tue, Fri, Sat, • 4:00 pm – 2:30 am | Off: Wed, Thu, Sun, • 5:00 pm – 3:30 am | Off: Mon, Thu, Sun, • 5:30 pm – 4:00 am | Off: Mon, Thu, Fri Please Note: All schedules are in EST and include weekend shifts Pay, Benefits,and Career Growth • Starting Pay: $16.25 per hour + monthly performance and attendance bonuses., • Benefits: Medical, Dental, and Vision; 401(k) with match; Paid Time Off; Tuition Reimbursement; and Complimentary Roadside Assistance., • Career Growth & Development: Invest in your future with access to online skill-building courses, mentorship, and cross-training programs designed to build the expertise needed for advancement at Agero., • Compensation Note: Actual salaries may vary and may be above or below the range presented based on various factors, including, but not limited to, work location, experience, job-related skills, and relevant training and education. What We’re Looking For • Empathy in Action: You have a natural ability to connect with customers, validate their feelings, and provide genuine reassurance during stressful situations., • Effective Two-Way Communication: Strong active listening skills paired with the ability to provide clear, concise explanations for updates and solutions., • Sound Judgment Under Pressure: The ability to stay composed and make fast, informed decisions during roadside emergencies., • Multitasking Mastery: Highly organized and capable of managing calls, dispatch requests, and multiple systems simultaneously. You can comfortably speak with customers or providers while typing detailed notes and navigating multiple screens., • Problem-Solving & De-escalation: A patient and professional approach to resolving customer concerns, with a talent for turning a difficult situation into a positive experience., • Computer & Technical Proficiency: Skilled at navigating digital tools and dispatch software with confidence. You are comfortable using Google Workspace (Gmail, Docs, Sheets) and can type at least 30 wpm accurately. Position Requirements • Location: Must currently reside in Alabama, Arizona, Florida, Georgia, Mississippi, Tennessee, or Virginia., • Experience: 1+ year of customer service experience, ideally in a fast-paced contact center. Reliable tenure, demonstrated career growth, and a background in remote work are strongly preferred. Experience in retail, fast-food, hospitality, administrative, or warehouse/production roles is highly transferable and valued., • Customer Focus: A genuine passion for helping others with a proven track record in customer-facing support roles., • Technical Skills: Proficient in Google Workspace (Docs, Sheets, Gmail) and skilled at navigating web-based systems to manage customer and vehicle information., • Remote Readiness: Ability to thrive in a virtual contact center, collaborating effectively via phone, email, chat, and Zoom., • Flexibility: Open availability for all shifts, including days, evenings, nights, weekends, and holidays - to support our customers during peak times., • Background Check: Must successfully pass a criminal background screening., • Home Office (BYOD): Requires a dedicated, quiet workspace. You must provide your own equipment, including a compatible desktop or laptop, wired high-speed internet, a webcam, a mobile phone, and a wired headset. Remote Technology Requirements To ensure your success, your home office must meet the following technical specifications, which will be verified via the Harver System Checker during the application process. Required Equipment & Specs • Computer: Personal desktop or laptop (manufactured in 2020 or later)., • Operating System: Windows 11 (Versions 24H2 or 25H2 only)., • Processor: Intel or AMD 2+ cores, minimum 3.5 GHz (boosted/turbo speed)., • Memory & Storage: 8 GB RAM (or greater) and at least 20 GB of free space., • Peripherals: Webcam and a wired headset., • Browser: Google Chrome (23+) or Mozilla Firefox (3+)., • Internet: Secure, wired high-speed connection (no Wi-Fi)., • Min Download: 25 Mbps | Min Upload: 10 Mbps | Max Latency: 80ms–100ms., • Mobile Device: An active cell phone capable of SMS and app downloads for two-step authentication. Not Allowed (Incompatible) • Devices: MacBooks, iPads, iMacs, Chromebooks, Surface Pro/Go, or Samsung Notebooks., • Connections: Mobile hotspots, Wi-Fi, satellite internet, or USB tethering., • Software: VPNs, privacy/proxy services, or hosted/virtual PC services., • OS Versions: Windows 11 versions 21H2, 22H2, and 23H2 (No longer supported by Microsoft). Before Applying: Verify Your Windows Version As of November 2025, Microsoft has discontinued support for older versions of Windows 11. You must be on version 24H2 or 25H2 to be eligible. • Check Your Version: Press the Windows Key + R, type "winver", and hit Enter., • Upgrade if Needed: If you are on an unsupported version, go to Settings > Windows Update and select Check for Updates., • Alternative: Download the Windows 11 Installation Assistant from Microsoft’s official site to run the update manually. Upgrades are typically free and take only a few minutes. The Hiring Process Our selection process is transparent and conversational because we want to learn about your career goals and passion for service beyond just what’s on your resume. We’re looking for high-energy individuals who combine strong communication and multitasking skills with a knack for problem-solving and a comfort with evolving technology. If you’re eager to grow your professional journey with us, let’s talk and see if we’re a match. The Step-by-Step Journey: • Application: Submit your information through our careers page—it only takes a few minutes!, • Tech & Skills Check: Keep an eye on your email for a Harver link to complete a 10-minute computer skills assessment and device system check. This ensures your home setup is ready for the role., • The Video Interview: If your profile and tech check align, you’ll be invited to a 30-minute Zoom interview with a Recruiter to discuss your experience and goals., • Shift Selection: If we move forward with an offer, you will receive a link to browse available training classes and select the production schedule that works best for you., • Offer & Onboarding: Once your schedule is confirmed, we will send your official Offer Letter. All offers are contingent upon passing a criminal background check. Hiring Remotely In: AL, AZ, FL, GA, MS, TN, and VA Important Dates • Last Day to Apply: Friday March, 13, 2026 at 05:00 pm EST, • Anticipated Start Date: Monday, March 30, 2026 We Want to Hear From You: Apply Now If you are driven by a passion for service and are committed to making a positive impact, we invite you to join our contact center team Grow your career with Agero and make a genuine difference every day. Once you apply, check your inbox for the Harver Assessment link to get started! Life at Agero: At Agero, you'll find a workplace where your unique perspective is not just welcomed, it's celebrated. We believe that our differences make us stronger, and we're committed to creating an environment where every employee feels a sense of belonging. If you're looking for a company that values your individuality, provides opportunities for growth, and champions open communication, Agero is the place for you. Join our team and help us drive the future of driver assistance, while experiencing a workplace where you can truly thrive. Benefits Built for Well-being: Agero’s innovation is driven by a workforce where all associates feel like they can truly thrive. Agero offers a wide range of benefits to promote well-being, encourage personal development, and ensure financial stability. Our benefits include: • Health and Wellness: Healthcare, dental, vision, disability, life insurance, and mental health benefits for associates and their families., • Financial Security: 401(k) plan with company match and tuition assistance to support your future goals., • Work-Life Balance: Flexible time off, paid sick leave, and ten paid holidays annually., • For Contact Center Roles: Accrual of up to 3 weeks Paid Time Off per year, paid sick leave, and ten paid holidays annually., • Family Support: Parental planning benefits to assist associates through life’s milestones., • Bonus/Incentive Programs Join Agero and experience a workplace that invests in your success both personally and professionally. *Applicants must be currently authorized to work in the United States on a full‑time basis. This position is not eligible for employer visa sponsorship now or in the future. *It is unlawful in Massachusetts to required or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

About BLEN BLENers are passionate about using technology to solve real-world problems. For over 20 years, we've been helping government agencies and businesses transform their digital experience. We bring fresh perspectives to every project, from modernizing legacy systems to building cloud-native applications to experimenting with technology that's just around the corner. We value building long and enduring partnerships to solve complex challenges by putting humans at the center of all the experiences. Our team thrives on turning tricky problems into solutions that are practical, accessible and performant. About this position As a Lead Software Developer at BLEN, you will play a crucial role in leading and mentoring our development team, including Senior Software Developers. You will be responsible for overseeing the technical direction of projects, making high-level architectural decisions, and ensuring the delivery of high-quality, scalable solutions. This position requires exceptional technical expertise across the full stack, strong leadership skills, and the ability to drive innovation in areas such as cloud services, AI, and emerging technologies. \n What we would like from you • Technical Leadership and Strategy, • Lead the overall technical strategy and architecture for complex, large-scale projects, • Make critical decisions on technology stack, frameworks, and methodologies, • Oversee and approve system designs and architectural choices made by team members, • Drive the adoption of new technologies and best practices across the development team, • Team Management and Mentorship, • Directly supervise and mentor a team of developers, including Senior Software Developers, • Conduct performance evaluations and provide career development guidance, • Lead technical interviews and make hiring decisions for the development team, • Foster a culture of continuous learning, innovation, and technical excellence, • Project Oversight and Delivery, • Oversee multiple projects simultaneously, ensuring they meet quality standards and timelines, • Collaborate with project managers and stakeholders to define project scopes and timelines, • Identify and mitigate technical risks across projects, • Ensure smooth integration between different components and teams, • Innovation and R&D, • Spearhead research into emerging technologies and their potential applications, • Lead the development of proof-of-concepts and prototypes for innovative solutions, • Drive the integration of AI and machine learning capabilities into our products and services, • Evaluate and implement cutting-edge AI services and APIs from providers such as OpenAI, Anthropic, Cohere, and Google VertexAI, • Guide the use of high-level AI frameworks such as Hugging Face Transformers, FastAI, or Keras for rapid prototyping and development, • Client and Stakeholder Management, • Act as the primary technical point of contact for high-profile clients and partners, • Present complex technical concepts and strategies to non-technical stakeholders, • Collaborate with business leaders to align technical strategies with business goals Basic qualifications • Essential Requirements, • 12+ years of software engineering experience, with at least 5 years in a leadership role, • Extensive full-stack development expertise, with mastery in multiple languages such as Python, Fast API, Flask, TypesScript (React, ___), Java, or Rust, • Proven experience in designing and implementing large-scale, distributed systems, • Deep understanding of cloud platforms (AWS, Azure, or GCP) and their advanced services, • Strong background in AI and machine learning, including experience with large language models (LLMs) and modern AI frameworks, • Hands-on experience with AI/ML technologies such as PyTorch, TensorFlow, JAX, or Hugging Face Transformers, • Proficiency in developing working with pre-trained models and fine-tuning for specific tasks, • Experience integrating AI services and APIs from major providers (e.g., OpenAI, Anthropic, Google VertexAI) into production systems, • Expertise in system architecture, design patterns, and software development best practices, • Experience with DevOps practices, CI/CD pipelines, and infrastructure as code (e.g., Terraform, Pulumi), • Strong understanding of data modeling, both for relational and NoSQL databases, • Track record of successfully leading and mentoring development teams, • Preferred Skills and Experience, • Experience in government or highly regulated industry projects, • Contributions to open-source projects or thought leadership in the tech community, • Experience in implementing microservices architectures and event-driven systems, • Knowledge of advanced AI paradigms such as RAG, few-shot learning, self-supervised learning, etc Requirement • Must be a US Citizen or legal resident and able to work domestically, • Must be located in the United States, • Must be able to attain low-level security clearance Perks • Work from anywhere., • Competitive pay., • A contribution to your health benefit., • The chance to work on high-visibility projects and make a significant impact. Get to know us • We are a small, creative and highly technical team., • Our heroes are the scrappy folks that dare to dream and do great things. We love people that care more about doing the right thing than taking a shortcut., • We believe in finishing projects and floor our clients by how much we cared about their project., • We believe in integrity and because we're small, we are very selective of our partners and clients., • We do not use phrases like 'human resource' because you are NOT a resource. You are a team member and we will treat you like one. What you should expect from us • We will treat you fairly., • We give you space to grow both personally and professionally., • We will hear your ideas even when we disagree -- especially when we disagree., • We will be equitable with our success and be honest with our challenges., • We will always tell you the truth. Even when the truth is difficult. \n$155,000 - $180,000 a yearThe salary range represents the compensation we expect to offer candidates who can perform the core responsibilities with minimal additional training. Actual compensation may vary based on factors such as skill set, level of experience, and scope of responsibility. Our recruitment team is available to discuss your specific salary requirements and to provide more information about how we determine compensation. We are committed to fair and transparent pay practices and encourage open dialogue about our compensation structure throughout the application process. We look forward to learning more about your qualifications and how they align with our framework. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR ___(c).\n

iT1, a leading national technology solution provider headquartered in Tempe, AZ, is seeking a dedicated Inside Sales Support Representative, Federal. Recognized for over a decade as one of the Phoenix Business Journal's "Best Places to Work" in Arizona, iT1 offers a vibrant work culture where teamwork and support are paramount. Are you ready to make an impact at the heart of federal technology sales? As an Inside Federal Account Manager at iT1, you will be tasked with developing quotes for customers, sourcing, deal registration, shipment tracking, CLIN updates, accounts receivable assistance, and monthly reporting requirements. Additionally, your scope of responsibilities will include building relationships with existing customers, securing incremental revenue, developing net-new business, and helping to ensure success for clients and iT1. This role will have a focus on Federal accounts. Help us power innovation for government clients and grow your career with a team that values expertise, precision, and partnership! • Triage RFIs/RFQs/RFPs from an assigned federal contract vehicle, • Build accurate, compliant quotes (hardware, software, cloud, services) with correct SKUs, CLINs, and T&Cs., • Source pricing and availability through OEMs and distribution, • Register deals, secure special pricing, and align lead times with period-of-performance and FOB/INCOTERMS requirements., • Contract & Vehicle Support:, • Support orders under vehicles such as CIO-CS, ITES-4H, etc., • Confirm contract pricing, DoDIN APL compliance, TAA/BAA applicability, Section 889 representations, OEM letters of supply, and flow-down clauses., • Prepare documentation as needed for: BOMs, SOWs, delivery schedules., • Build relationships with clients, partners, and teammates, • Assist with developing net new business through relationship building with current customers, email campaigns, and GTM strategies., • Provide overall excellent customer service to help complete any customer requests and resolve potential issues, • Providing shipment tracking information to customers, as needed, • Work with the Accounting department in supporting accounts receivable processes, • Work with customers and manufacturers to facilitate return requests, • Produce and distribute internal and external reports as needed, • Reach out to existing customers to promote interest in iT1 solutions and services, • Perform other duties as needed, • Work within FAR/DFARS frameworks, • Support PIEE/WAWF receiving/invoicing workflows, DPAS ratings when present, and government acceptance terms., • 2-5+ years Inside Sales Support role federal government business, preferably GWACs, • Previous business development experience with federal agencies, • Hands-on experience with Federal procurement processes and portals., • Ability to quote multi-line IT solutions (networking, security, servers/storage, desktop/laptops, video equipment)., • Working knowledge of pricing math (margin/markup), terms & conditions, • Detail-orientation, deadline discipline, and strong written communication with federal stakeholders and partners., • Excellent communication skills, both verbal and written, • Demonstrated consistency in values, principles and work ethic, • Strong organizational and problem-solving skills, • Previous work on GWAC’s (government-wide acquisition contracts) namely CIO-CS, ITES-2H/3H, SEWP, • Familiarity with CUI, FCI, supply-chain security., • Awareness of NIST 800-171/CMMC basics and common federal cybersecurity clauses., • OEM ecosystem experience (Cisco, HPE, HP Inc., Dell, Microsoft, etc.), • Eligibility for Public Trust or experience supporting cleared accounts (clearance not required). Physical Demands: • Sit at a computer for up to 8 hours per day, • Keyboarding for 8 hours per day, • Near Vision (working with small objects or reading small print), • Speaking (communicating information to clients/coworkers), • Hearing Requirements (In person speech, telephone, other sounds), • Engage in effective communication via phone and in-person conversations, • Ability to handle both routine and challenging customer interactions Job Location: • Hybrid if local to the Tempe, AZ office, • Remote if located outside of a reasonable commute, • Mon - Fri 8 am - 5 pm AZ, • Medical, dental, and vision benefits with highly subsidized premiums, • Two weeks paid time off in your first year, with increasing PTO as tenure increases, and most major holidays off, • 401(k) Plan with employer match, • Onsite Fitness Center, • Onsite Monthly Massages

Attention: Kapitus is aware that individuals posing as recruiters may be communicating with job seekers about supposed positions with Kapitus. Kapitus has received reports that the content and method of communication can vary, but messages may contain requests for payment (e.g., fees for equipment or training) and/or for sensitive financial information. Kapitus will never ask a candidate for employment for payment or financial information during the initial application or interview process. All open positions are posted in location specific employment portals available at ___ All legitimate Kapitus job postings on employment sites will direct candidates to complete an application through these portals before completion of the hiring process. Candidates with additional questions or concerns regarding any recruiting communications or Kapitus’ recruiting process in general should email ___ The Lead Accountant is a hands-on individual-contributor leader responsible for driving the company’s external financial reporting, technical accounting analyses, and compliance with U.S. GAAP, SEC regulations, and SOX requirements. This role leads the preparation of quarterly and annual filings, coordinates disclosure inputs across functional teams, supports earnings release materials, and develops governance processes that enhance reporting accuracy and efficiency. Although the role does not initially include direct reports, it requires a professional who can operate with leadership-level ownership—setting standards, guiding contributors, and supporting future scalability of the reporting function. Experience with Form S-1 initial registration statements and IPO-readiness activities is strongly preferred. What you will do: SEC Reporting – Ownership + Hands-On Preparation • Lead the preparation, drafting, and review of Forms 10-Q, 10-K, 8-K, and related SEC filings., • Prepare and update financial statements, footnotes, MD&A sections, and disclosure checklists., • Support development of quarterly earnings release materials and non-GAAP reconciliations., • Perform and/or review XBRL tagging and filing validations., • Manage the SEC reporting calendar and disclosure committee workflow., • Coordinate with Legal, FP&A, HR, Tax, and Treasury., • Serve as a key point of contact for external auditors. IPO / Registration Statement Experience • Support or lead preparation of Form S-1 filings., • Support IPO readiness and control enhancements., • Technical Accounting & Research, • Research complex accounting issues and prepare technical accounting memos., • Provide guidance on ASC 606, ASC 842, share-based compensation, FX, capitalized software, and other areas., • Evaluate new accounting standards and support policy development., • Partner with business stakeholders on accounting implications of new transactions. Internal Controls, SOX Compliance & Audit Support • Ensure SEC reporting processes comply with SOX 404 expectations., • Maintain and enhance process narratives and control documentation., • Support quarterly reviews and annual audits with schedules and reconciliations. Month-End Close & Operational Accounting • Perform and review journal entries and reconciliations., • Validate consolidation results and data flow accuracy., • Ensure seamless integration of close-to-reporting activities., • Cross-Functional Collaboration & Leadership Influence, • Serve as central point of contact for reporting matters., • Communicate deadlines, risks, and requirements to leadership., • Provide informal mentorship and support future function scalability. What we are looking for: • Bachelor’s degree in Accounting or Finance; CPA strongly preferred., • 5–8+ years of progressive accounting experience., • Strong experience with SEC reporting (10-Q, 10-K, 8-K)., • Hands-on disclosure drafting experience., • Knowledge of GAAP, SEC rules, internal controls, and SOX., • Experience ERP software (Sage Intacct preferred); advanced Excel skills., • Ability to manage competing priorities and operate independently., • Exceptional attention to detail., • Strong written and verbal communication., • Analytical, structured problem solver., • High ownership mindset., • Collaborative and influential across teams. Preferred Qualifications • Experience with Form S-1 filings and IPO readiness., • Multi-entity consolidation or regulated industry experience., • Public accounting or public company background., • Exposure to SOX and process documentation., • Experience guiding others without direct reports. Kapitus Total Rewards Package Includes: • Competitive Base Salary Range of $89,700-$143,900 Kapitus is providing this as a good faith salary range to comply with applicable law. The applicant’s final salary will depend on a number of factors including the applicant’s geographic location, skills, and experience., • Annual Incentive Compensation Eligibility – Up to 10% annually, • Health Insurance: We offer comprehensive medical, dental, and employer-paid vision plans through UnitedHealthcare (UHC), with various coverage levels available to meet the needs of our employees and their families., • 100% Company Paid Insurances: Kapitus fully covers the cost of basic short-term and long-term disability insurance, as well as vision insurance, ensuring our employees have comprehensive protection without any personal expense., • Voluntary Insurance: Supplemental life insurance as well as enhanced short- and long-term disability coverage are available through Mutual of Omaha, providing additional security for our employees. Additionally, Colonial Accident and Hospitalization insurances are also available, offering further protection against unforeseen events., • Paid Maternity and Parental Leave: Beyond state-mandated leave policies, Kapitus provides company-paid maternity and parental leave, supporting our employees during important family milestones., • LifeBalance Program: Enhance your lifestyle with our LifeBalance membership, which offers discounts on outdoor activities, the arts, health, and fitness. Additional benefits include:, • Pet and car insurance discounts., • Financial services such as LegalShield., • Relaxation and stress management tools, including a fully covered annual subscription to The Calm App., • Plum Benefits Discount Program: Access exclusive discounts on shows, travel, car rentals, and more, enriching your personal and family life., • Tuition Reimbursement: Pursue further education with up to $5,000 annually in tuition reimbursement, plus opportunities to attend relevant conferences and career development events., • Transit Reimbursement: We also offer transit reimbursement for all work-related travel, supporting your involvement in career and personal development activities., • Paid Time Off and Sick Time, • Retirement Benefits: Our 401K plan is managed through Fidelity, featuring a 25% match on employee contributions, helping you plan for a secure financial future. About Kapitus: Kapitus is one of the most reliable and respected names in small business financing. As both a direct lender and a marketplace built with a trusted network of lending partners, we can provide small businesses with the financing they need when, and how it is needed. We have spent our entire existence building a culture that makes us excited to come to work in the morning. Our company is fast paced, teammates need to be self-directed and have an internal motivation to do the right thing, even when the right thing takes a lot of hard work. We show our teammates our appreciation by offering great benefits, competitive pay and solid opportunity for growth. Company Mission: At Kapitus, our mission is to help small business owners grow their organizations by providing tailored, transparent, and ethical financing solutions. We invest in every business owner’s story and we are dedicated to building lasting relationships to champion their goals. We promise to keep the best interests of our clients at the center of the financing process by operating with transparency, fairness, and integrity. Consideration will be given to qualified remote candidates residing in states where Kapitus and/or one of its subsidiaries has an established physical presence.

OneTouch Direct is not your typical Call Center.Founded in 1998, we have grown into one of the most preeminent providers of contact center solutions in the nation.We work with Fortune 500 companies providing effective products and excellent service.We are a seamless extension of our clients while bu

Luxury Presence is building the AI growth platform for real estate. Backed by Bessemer Venture Partners and other top investors, we're a Series C company on track to hit $100M in annual recurring revenue in the next six months. More than 87,000 real estate professionals, including over 30% of the WSJ Real Trends top 100 agents in the United States, use us to run and grow their business. We don't just use AI. We build with it, ship with it, and think with it. We're in the top 1% of companies applying AI effectively, not just to our products, but to how we build them. With an unlimited budget for Anthropic tokens, our engineers use AI agents to write, review, and ship production code every day. We're building toward a world where humans design systems and AI builds them, and we're already further along that path than almost anyone else. As a Staff Software Engineer, you'll be a technical leader at the center of this transformation. You'll shape platform architecture, drive AI-powered product delivery, and raise the bar for what a small, AI-augmented engineering team can accomplish. This is a role for someone who already lives in their terminal with AI, who has strong opinions about how AI changes system design, and who wants to help define what a next-generation engineering organization looks like. Here are examples of the kinds of initiatives you'd work on today: Multi-agent orchestration and execution. Design and build the core systems that let multiple autonomous agents collaborate, delegate, and execute complex business workflows in production — not chatbot interactions, but structured multi-step operations running across real business data. Autonomous workflow automation. Build the automation layer that turns business processes into agent-driven workflows with structured data models, conditional logic, and human-in-the-loop review queues that keep autonomous systems safe and reliable. Auto-generated application UIs. Architect the systems that dynamically generate functional user interfaces from agent outputs and structured data models, letting non-technical users interact with AI-powered applications without writing code. Platform integration and MCP infrastructure. Own the integration layer connecting Auggie to internal and external systems — building MCP servers, managing agent-to-system communication, and enabling the platform to operate across tools like Slack, Notion, Salesforce, and custom data sources. * You already build with AI daily. You use Claude Code as a core part of your workflow, not as a novelty * You have strong opinions, loosely held, about how AI changes software architecture, team structure, and engineering culture * You think in systems. You connect technical decisions to customer outcomes and long-term business value * You communicate clearly and directly. You can explain complex tradeoffs to product, design, and executive stakeholders * You're energized by ambiguity and speed. You thrive in a fast-growing company where the roadmap evolves and ownership is real * You like to have fun at work. We take our craft seriously, but we don't take ourselves too seriously. We celebrate wins, crack jokes, and genuinely enjoy building together * 8+ years of professional software engineering experience, with meaningful time in senior or staff-level roles * Production experience building multi-agent or agentic AI systems — not prototypes or demos, but systems running against real data with real users * Deep familiarity with LLM integration patterns: prompt engineering, tool use / function calling, RAG pipelines, and structured output parsing * Experience with agent orchestration frameworks, agent-to-agent communication, or autonomous workflow execution * Strong backend engineering fundamentals: TypeScript/Node.js, event-driven architectures, and distributed systems * Track record of owning product-oriented technical initiatives end-to-end, from system design through production * Experience with MCP servers, LLM-based validation, or spec-driven development workflows is a strong plus * Startup or high-growth experience preferred, but big-company background is fine if the AI systems experience is genuinely strong * Backend: Node/TypeScript, Python * AI: Anthropic Claude, MCP, LangGraph * Data: Postgres, Redis, SQS * Infrastructure: AWS, Kubernetes, Temporal $200,000 - $270,000 a yearJoin us in shaping the future of real estate The real estate industry is in the midst of a seismic shift, and the future belongs to those who break new ground. As one of the fastest-growing companies in the proptech and marketing sectors, Luxury Presence challenges the status quo of what technology can do for real estate agents, leaders, and brokerages. We're a team of agile and tenacious innovators working collaboratively to drive the industry forward. Together, we build game-changing products that empower modern real estate entrepreneurs to dominate their markets. From award-winning web design to agile SEO solutions to cutting-edge AI tools, we deliver tech that anticipates market shifts and keeps our clients ahead of their competition. Founded in 2016 by Stanford Business School alum Malte Kramer, Luxury Presence has grown to a global team ranked on the Inc. 5000 fastest-growing companies list three years in a row. We're backed by world-class investors, including Bessemer Venture Partners, NextEquity Partners, Toba Capital, and Switch Ventures, and have raised $89 million to date. More than 18,000 real estate businesses rely on our platform, including 30% of the Wall Street Journal RealTrends top agents and teams. Additionally, many of the industry's most powerful brokerages rely on Luxury Presence as a trusted business partner. Every year since 2020, Luxury Presence has ranked on BuiltIn's Best Place to Work lists. HousingWire named our founder and CEO a 2024 Tech Trendsetter, we've received several Tech100 Awards, and we just scored an Inman Innovation Award for Best AI-Powered Platform. Luxury Presence is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin.We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

As a Solutions Architect specializing in incident response partnerships, your core responsibility will be to champion the technical synergy between SentinelOne's cutting-edge Singularity Platform and our IR Partners. You will act as the senior technical liaison playing both a technical evangelist as well as IR domain expert role for the Onboarding, Enablement and Engagements with our IR partners. This involves a comprehensive lifecycle of collaboration, including the expertise to hunt and engage (sell) with CSOs and senior technical teams (influence, persuade, and engage with technical leaders), providing technical support and guidance for the IR partners, as well as supporting your partner’s GTM and Field events, where appropriate. Key aspects of your role will include managing the process of assigning new features during times of breaches, on-going partner enablement, leading "capture the flag" type exercises, IR advisory and methodology recommendations for response strategy and threat hunting and providing technical assistance to partners implementing automation tools available with SentinelOne's robust platform. SentinelOne is actively seeking a highly skilled and security-focused Solution Architect with a proven track record in incident response, particularly within dynamic Security Operations Center (SOC) environments. Furthermore, extensive experience in critical cybersecurity domains such as Endpoint Protection (EPP), Endpoint Detection and Response (EDR), Cloud-Native Application Protection Platforms (CNAPP), Security Orchestration, Automation, and Response (SOAR), Security Information and Event Management (SIEM), and Threat Hunting will be highly advantageous, demonstrating a well-rounded expertise that aligns with the complexities of modern cybersecurity landscapes. We are looking for a proactive, self-starting individual with a developer-minded approach, someone who is inherently self-sufficient and thrives in the fast-paced, ever-evolving environment of cybersecurity. This individual will excel at facilitating the seamless integration of partner technologies, ultimately maximizing the benefits for our shared customer base. This pivotal role will be instrumental in significantly accelerating and deepening our partner relationships through the strategic development and implementation of impactful technical product integrations, solidifying SentinelOne's position as a leader in integrated cybersecurity solutions. • Collaborate with IR partners to develop integrations, go-to-market campaigns, enablement materials, and joint customer success stories., • Work cross-functionally with Business and Corporate Development, Product Marketing, Product Management, Sales Engineering and other internal organizations across SentinelOne on a regular basis., • Co-Lead discussions with our Business Development team to evaluate potential IR partners from both a technical and strategy fit perspective representing the value SentinelOne can provide to their customers, support partner acquisition and onboarding, and manage IR partner ecosystem for the region., • Educate these partners on security concepts and customer-driven use cases, • Gather, track, and translate partner feedback and help influence and inform the SentinelOne product roadmap related to the IR partner use cases, • Present to technical and executive leadership; provide periodic product review sessions to strengthen the skills of our partners, • Set up and manage partner capture the flag or enablement/training sessions that lead to a business relationship, • Design, architect and implement technical product integrations between SentinelOne products and other software vendor's products, • Provide "white glove" service to our partners as they build integrations with the SentinelOne Singularity platform., • Prepare and deliver technical presentations to both customers and partners, demonstrating the interoperability and combined value of products and services., • Actively participate within the broader technical team, sharing experiences and best practices., • 7+ years of technical incident response or cyber insurance, ideally in the areas of Incident Response or Technology Consulting or Security Architecture, • Domain knowledge and experience in one or more of incident response, threat detection, security analytics, network security and API security, • Excellent analytical and communication skills to provide business and technical guidance to audiences of varying technical abilities including, executives, product managers and engineers., • Technical ability to understand software and recognize areas of product integration, discuss product roadmaps, and engage with product managers., • Basic knowledge of software integrations including extensive use of APIs for data ingestion, data extraction, functional integrations and automation, • Experience with modern programming languages including one or more programming skills in Java, C#, Ruby, Python, PHP and JavaScript and familiarity with GitHub, • Eagerness to learn new technologies and share your knowledge with the community around you., • Ability to provide 1st-level technical support throughout partner development cycles, • Team focused approach and positive attitude are a must, • Travel up to 30% possible., • Experience working in the field of sales engineering, computer forensics, security architect, penetration/red teamer, or incident responder a plus You will be joining a cutting-edge company, where you will tackle extraordinary challenges and work with the very best in the industry. • Medical, Vision, Dental, 401(k), Commuter, Health and Dependent FSA, • Unlimited PTO, • Industry leading gender-neutral parental leave, • Paid Company Holidays, • Paid Sick Time, • Employee stock purchase program, • Disability and life insurance, • Employee assistance program, • Gym membership reimbursement, • Cell phone reimbursement, • Numerous company-sponsored events including regular happy hours and team building events

Location: This position may work remotely anywhere in the United States of America with significant business travel to and from prospect/client sites and/or the Quantum Health home office in Dublin, OH. ***We have a strong preference for someone located in the designated region. Who we are Founded in 1999 and headquartered in Central Ohio, we’re a privately-owned, independent healthcare navigation organization. We believe that no one should have to navigate the cost and complexity of healthcare alone, and we’re on a mission to make healthcare simpler and more effective for our millions of members. Our big-hearted, tech-savvy team fights to ensure that our members get the care they need, when they need it, at the most a We’re committed to building diverse and inclusive teams – more than 2,000 of us and counting – so if you’re excited about this position, we encourage you to apply – even if your experience doesn’t match every requirement. About the role The Consultant Relations Manager is responsible for executing field-level consultant engagement activities to strengthen Quantum Health’s presence within assigned consulting firms and territories. This role focuses on building and expanding relationships with producers, account managers, and analyst teams, delivering Quantum Health messaging, identifying near-term opportunity signals, and ensuring consultants understand our product portfolio, differentiation, and value story. The Consultant Relations Manager acts as the frontline educator and relationship developer, supporting territory sales teams by activating consultant influencers and surfacing actionable insights. What you’ll do (Essential Responsibilities) • Territory Relationship Development, • Build and maintain recurring interactions with consultants, brokers, and office influencers., • Conduct education sessions, product updates, and events., • Maintain high-frequency market presence across assigned territory., • Sales Activation & Opportunity Identification, • Surface emerging opportunities, buying signals, and account-level context for Sales VP/BD teams., • Ensure consultants are aware of Quantum Health offerings, product updates, pricing flexibility, and competitive differentiation., • Support RFP awareness and influence during the buyer journey., • Focus on identifying and sourcing opportunities through Consultants and introducing to appropriate sales resources, and assisting as client moves through the funnel., • Market & Competitive Intelligence, • Capture consultant perceptions, emerging competitor themes, price sensitivity, and ROI expectations., • Report insights to Sales, Product, Marketing, and Consulting Relations leadership., • Territory Planning & Execution, • Develop and maintain a territory plan aligned with Quantum Health priorities, event calendars, and relationship-building objectives., • Coordinate activities with VPs of Sales and Business Development Team., • Experience: 2 to 4 years experience in healthcare benefits, point solutions, consulting, or navigation., • Experience working directly with consultants/brokers to sell or position employer healthcare solutions., • Strong execution focus—ability to build relationships across multiple office types and maintain a high-volume engagement cadence., • Ability to communicate current-state product, value story messaging, and performance metrics to external partners., • Must thrive in field-facing work; requires 50%+ travel., • Commitment to safeguarding company and member data in accordance with all policies., • Strong administrative/technical skills; Comfort working on a PC using Microsoft Office (Outlook, Word, Excel, PowerPoint), IM/video conferencing (Teams & Zoom), and telephones efficiently., • A high degree of personal accountability and trustworthiness, a commitment to working within Quantum Health’s policies, values and ethics, and to protecting the sensitive data entrusted to us. #LI-AT1 #LI-Remote What’s in it for you • Compensation: Competitive base and incentive compensation, • Coverage: Health, vision and dental featuring our best-in-class healthcare navigation services, along with life insurance, legal and identity protection, adoption assistance, EAP, Teladoc services and more., • Retirement: 401(k) plan with up to 4% employer match and full vesting on day one., • Balance: Paid Time Off (PTO), 7 paid holidays, parental leave, volunteer days, paid sabbaticals, and more., • Development: Tuition reimbursement up to $5,250 annually, certification/continuing education reimbursement, discounted higher education partnerships, paid trainings and leadership development., • Culture: Recognition as a Best Place to Work for 15+ years, dedication to diversity, philanthropy and sustainability, and people-first values that drive every decision., • Environment: A modern workplace with a casual dress code, open floor plans, full-service dining, free snacks and drinks, complimentary 24/7 fitness center with group classes, outdoor walking paths, game room, notary and dry-cleaning services and more! What you should know • Internal Associates: Already a Healthcare Warrior? Apply internally through Jobvite., • Process: Application > Phone Screen > Online Assessment(s) > Interview(s) > Offer > Background Check., • Diversity, Equity and Inclusion: Quantum Health welcomes everyone. We value our diverse team and suppliers, we’re committed to empowering our ERGs, and we’re proud to be an ___., • Tobacco-Free Campus: To further enable the health and wellbeing of our associates and community, Quantum Health maintains a tobacco-free environment. The use of all types of tobacco products is prohibited in all company facilities and on all company grounds., • Compensation Ranges: Compensation details published by job boards are estimates and not verified by Quantum Health. Details surrounding compensation will be disclosed throughout the interview process. Compensation offered is based on the candidate’s unique combination of experience and qualifications related to the position., • Sponsorship: Applicants must be legally authorized to work in the United States on a permanent and ongoing future basis without requiring sponsorship., • Agencies: Quantum Health does not accept unsolicited resumes or outreach from third-parties. Absent a signed MSA and request/approval from Talent Acquisition to submit candidates for a specific requisition, we will not approve payment to any third party. Reasonable Accommodation: Should you require reasonable accommodation(s) to participate in the application/interview/selection process, or in order to complete the essential duties of the position upon acceptance of a job offer, ___ to submit a recruitment accommodation request. Recruiting Scams: Unfortunately, scams targeting job seekers are common. To protect our candidates, we want to remind you that authorized representatives of Quantum Health will only contact you from an email address ending in @quantum-health.com. Quantum Health will never ask for personally identifiable information such as Date of Birth (DOB), Social Security Number (SSN), banking/direct/tax details, etc. via email or any other non-secure system, nor will we instruct you to make any purchases related to your employment. If you believe you’ve encountered a recruiting scam, report it to the ___ and ___.

A Customer Support Analyst Level II works within the Customer Support Center to meet the needs of GHX's important customers. The CSA-II will develop a strong working knowledge of our leading edge GHX Internet B2B exchange system and growth products, the Customer Support knowledge base, and Customer Support administrative tools. With this knowledge and tools, the CSA-II will answer customer's questions, assist customers in using the functions of the system, and help them when they have problems in using or connecting to the system. Extensive collaborative troubleshooting and problem solving may be required at times. CSA-II will perform these activities with the help of guidelines to assure efficiency, reliability, and quality. The CSA-II works on problems of diverse scope where analysis of situations requires technical expertise and the use of logical diagnostic skills. Principle duties and responsibilities: • Acts as a primary point of contact at GHX for its customers who reach out to GHX via telephone, email, and the GHX Community Web Portal. Works directly with customers to help meet their needs and solve their problems, including systems, specific products, and general information., • Works cooperatively with other team members and departments to develop effective and timely solutions for customers., • Utilizes Customer Relationship Management System ‘Salesforce’ to record and research customer information and to record all the customer's questions, problems, and solutions., • Uses the Customer Support Knowledge Base to assist customers and provide immediate resolution to their problems., • Contributes to the Customer Support Knowledge Base in order to provide symptom and resolution information about new issues and update information for known issues., • Understands the roles and skillsets of peers and extended departments in order to effectively escalate issues that cannot be resolved during live customer call., • Provides assistance and mentorship to CSA-I analysts as needed., • Collaborates with peers and extended departments to provide timely resolution to customer problems. Required Skills: • Excellent communication skills; verbal, written, and electronic., • Strong technical troubleshooting and problem-solving skills across a variety of platforms and proprietary products., • Good organizational skills and the ability to work within deadlines and while speaking with customers., • Exceptional customer service skills and positive customer focus., • Good understanding of Information System components - including database, User Interface, and inter-application communication and processing logic., • Ability to identify learning opportunities and self-educate where resources and opportunities are present Preferred Skills: • Efficiency, • Organization and planning, • Attention to detail, • Proactive, personal initiative, • Process driven approach to getting things done, • Collaborative problem solving, • Professional call handling and communication skills, • Accountability, • Integrity, • Positive attitude Required Qualifications: • BS/BA degree in computer systems or related business, scientific, technical or engineering disciplines, OR relevant technical certification, OR more than one (1) year solid experience with supporting customers for ISP's, ASP's, or for software and business applications., • Must enjoy working in a fast-paced dynamic, collaborative environment., • Must have a professional demeanor and a positive attitude., • Must be able to self-direct and proactively engage where opportunities for improvement and challenges present themselves., • Must be flexible to work 8 hours shifts within normal Customer Care Center hours, which is from 5:00 a.m. to 6:00 p.m. Mountain Time Zone, Monday through Friday. Must be able to share, in rotation, on-call weekend and holiday customer support., • Able/willing to travel up to 20% annually. Good To Have: • Healthcare or Supply Chain experience, • Personal drive to succeed Estimated hourly compensation: $21.63 - $26.92 The base hourly range represents the anticipated low and high end of the GHX’s salary range for this position. Actual salaries will vary and will be based on various factors, such as candidate’s qualifications, skills, competencies and proficiency for the role. The base salary is one component of GHX’s total compensation package for employees. Other rewards and benefits include: health, vision, and dental insurance, accident and life insurance, 401k matching, paid-time off, and education reimbursement, to name a few. To view more details of our benefits, visit us here: GHX: It's the way you do business in healthcare Global Healthcare Exchange (GHX) enables better patient care and billions in savings for the healthcare community by maximizing automation, efficiency and accuracy of business processes. GHX is a healthcare business and data automation company, empowering healthcare organizations to enable better patient care and maximize industry savings using our world class cloud-based supply chain technology exchange platform, solutions, analytics and services. We bring together healthcare providers and manufacturers and distributors in North America and Europe - who rely on smart, secure healthcare-focused technology and comprehensive data to automate their business processes and make more informed decisions. It is our passion and vision for a more operationally efficient healthcare supply chain, helping organizations reduce - not shift - the cost of doing business, paving the way to delivering patient care more effectively. Together we take more than a billion dollars out of the cost of delivering healthcare every year. GHX is privately owned, operates in the United States, Canada and Europe, and employs more than 1000 people worldwide. Our corporate headquarters is in Colorado, with additional offices in Europe. Disclaimer Global Healthcare Exchange, LLC and its North American subsidiaries (collectively, “GHX”) provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, national origin, sex, sexual orientation, gender identity, religion, age, genetic information, disability, veteran status or any other status protected by applicable law. All qualified applicants will receive consideration for employment without regard to any status protected by applicable law. This EEO policy applies to all terms, conditions, and privileges of employment, including hiring, training and development, promotion, transfer, compensation, benefits, educational assistance, termination, layoffs, social and recreational programs, and retirement.GHX believes that employees should be provided with a working environment which enables each employee to be productive and to work to the best of his or her ability. We do not condone or tolerate an atmosphere of intimidation or harassment based on race, color, national origin, sex, sexual orientation, gender identity, religion, age, genetic information, disability, veteran status or any other status protected by applicable law. GHX expects and requires the cooperation of all employees in maintaining a discrimination and harassment-free atmosphere. Improper interference with the ability of GHX’s employees to perform their expected job duties is absolutely not tolerated. Read our ___

Bellese is a mission-driven Digital Services Company committed to pioneering innovative technology solutions in civic healthcare. Our dedication lies in making a meaningful impact on public health outcomes. Driven by service design, we strive to know the “Why” to understand the healthcare journey for patients, caregivers, providers, payers, and policymakers. Our goal is to design and build solutions that reduce confusion, provide clarity, support decision making, and streamline the process so that we and our partners can focus on providing better health outcomes by improving patient care and reducing costs and burden. Bellese Technologies is looking for an experienced Principal Product Manager to lead strategy for one of our distributed teams that support the Centers for Medicare and Medicaid Services (CMS) federal agency. HQR Our team is charged with maintaining and improving the software at the Centers for Medicare and Medicaid Services (CMS) that supports the Hospital Quality Reporting program. Thousands of hospitals across the country depend on these systems to submit quality measure data that reflects the care beneficiaries receive in their facility. Our teams will continuously strive to modernize these systems, while improving them in ways that reduce provider burden and minimize costs to CMS. We do this through HCD and Service design practices, product thinking, and skilled engineering. At Bellese, we’re relentlessly focused on enabling and empowering providers to focus on improving the quality and safety of patient care. As a Principal Product Manager at Bellese, you are a recognized authority in product management, agile delivery, and digital services — setting long-term vision, shaping strategy in partnership with executive stakeholders, and translating high-level goals into roadmaps that drive meaningful outcomes for clients and the communities they serve. You have a deep understanding of the contracting landscape, including how policy, compliance, and procurement shape product decisions. You lead by example rather than authority, mentoring product staff, driving cross-team collaboration, and representing Bellese's product philosophy with clients and the broader civic tech community. Beyond contract delivery, you are a business leader — identifying opportunities for organic growth within your program, supporting company-wide business development initiatives, and partnering with the Product Director to continuously elevate the product management practice. The ideal candidate brings a rare blend of strategic depth, collaborative instinct, and civic purpose. You thrive in the ambiguity of consulting and bring a systems-thinking mindset to every challenge - finding opportunity in every engagement to challenge the status quo and leave things better than you found them. You are equally comfortable in executive conversations and cross-functional team workshops, with a proven ability to align stakeholders toward a shared vision — always with the user at the center. You bring at least 3 years of experience at the Principal level or equivalent and a strong command of horizon three strategy; this is not a delivery role. Experience in the public sector, federal consulting, or a highly regulated industry is a strong plus, as is a background in digital healthcare technology and a passion for mentoring others. If you're driven to shape how technology and policy work together to advance digital services, Bellese is the right place for you. • US Citizenship or documented proof of eligibility to work in the US without Sponsorship, • US Residency for at least the past 3 years, • Able to meet the requirements to hold a position of Public Trust, including successful completion of a US Government background investigation, • Disclaimer: Medical or recreational marijuana use is considered illegal at the federal level, regardless of state laws allowing such, and may affect your ability to obtain Public Trust. See ___, • Remote First, Remote Only Culture, • Four weeks paid time off yearly (prorated based on start date for the first year), • 10 paid floating company holidays, • Flexible schedule, • Work from home setup including a Macbook, • Collaborative, learning environment, • Medical, dental, and company-paid vision insurance, • Optional HSA account with some medical plans and a company contribution, • Company paid basic life and AD&D insurance coverages, • Company paid short and long term life insurance, • Optional critical illness and accident insurance, • 401K plan with 3% safe harbor contribution, • Wellness resources and virtual care, • Perks Plus employee discounts, • You foster a collaborative ethos, driven by the mission to deliver exceptional customer service to clients. You are passionate about Healthcare and changing the healthcare landscape. You’re an out of the box thinker, always striving to know the “why” when it comes to building solutions. You excel in a team-oriented, remote-first environment characterized by mutual respect and open communication. Your adaptability and ability to navigate challenges ensure your success in any situation. 3+ years operating at the Principal or equivalent senior IC level in a Product Management role * Bachelor’s degree or equivalent professional experience * Exceptional command of written and verbal English, with the ability to translate complex technical and policy concepts for diverse audiences * Deep understanding of the consulting mindset working with executive partners and stakeholders * Demonstrated habit of staying current with emerging industry trends, technologies, and methodologies — with the ability to form and articulate informed, evidence-based opinions on how they apply to product strategy, client outcomes, and long-term platform direction * Demonstrated experience owning long-term product vision and strategy across a portfolio of products or complex, multi-team programs * Strong command of modern product management practices including user-centered design, agile delivery, and continuous discovery * Track record of mentoring and elevating less experienced product practitioners * Proven ability to influence and align executive stakeholders, clients, and cross-functional delivery teams without formal authority * Experience contributing to business development efforts including proposals, client relationships, or practice growth initiatives * Familiarity with healthcare data standards, regulations, and systems — such as CMS programs, FHIR, eCQMs, or value-based care initiatives * Prior professional services, government, or federal consulting experience * Familiarity with procurement and contracting processes in the public sector or a highly regulated industry * Experience working directly with CMS, HHS, or similar federal health agencies * Familiarity with ATO processes, FedRAMP, or other federal compliance frameworks * Experience with quality reporting, payment models, or public-facing healthcare transparency programs * 2+ years working on a remote team, preferably in a leadership position $160,200 - $191,700 a yearThe Salary range for Principal Product manager is $160,200 to $191,700The Salary range for Principal Product manager is $160,200 to $191,700 U.S. citizen or legal right to work in the United States without sponsorship We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

The Customer Success Quality Associate must work closely with the Customer Success Manager/Director to understand the client’s goals and objectives and provide a return on their investment within each aspect of our services. The CSQA focuses on process management, client deliverables, and data integrity within client portfolios. The Customer Success Quality Associate must work effectively and efficiently with the internal support team, external clients and vendors, while complying with corporate or pharmaceutical guidelines. On occasion, the position will require aiding the CSM/CSD on business development and/or business review tasks. No two days will be the same for this organized, efficient individual. Position will provide a range of services: process management, financial management, training and administrative support. What you will do here: Process Management (70%) Provide administrative assistance to M&IW Customer Success Manager/Director, Meeting Owners, Event Experience Managers as requested. These services would include but aren’t limited to: • Manage Account Inbox for new program requests, financial approvals, and other actionable communications, • Enter new meeting requests into M&IW Cvent and manage through the event lifecycle, • Manage projects through the lifecycle in Asana, • Manage Account Playbook and ensure information is updated and new processes are implemented and communicated to operations teams, • Create and manage the templated SOW process from development to signature with support of CSM/Director, • Conduct Cvent audits for all closed programs, • Create and manage reports by account including Cvent and Domo, • Test event websites for technical issues, content, and format prior to launch, • Trigger status change communications to CS & Ops Teams ensuring internal transition process occurs, • Assign coordinators and web designers from M&IW Cvent into client meeting platform, if applicable, • Miscellaneous account projects directed by Customer Success Manager/Director, • Providing back-up and/or overflow support to Account CSL’s and/or CSS due to heavy volume or out of office, • Management of meeting minutes during client conference calls or account team meetings., • Post-meeting survey management, • Post-meeting file closure process, • Sourcing/Meal Caps Compliance assistance (Pharma only), • Review MRF and Smartsheet’s for countries in attendance at IMs, • Compile meal cap grid for Investigator Meetings for review by the sourcing manager/planner, • Manage discrepancies per client specified process Financial & Data Management (20%) • Manage Reconciliation Process, working cross functionally with the Sourcing, CS Team, Operations, and Finance, to ensure all programs are reconciled within SLA guidelines., • Create/update program reconciliation tools that streamline process while ensuring timely audit requirements are met., • Full understanding of the account quality control process to include but not limited to client QC process and resolution methodology., • Communicate with planners and finance to ensure final invoice deadlines are met and all final invoices are completed, • Full understanding of the account processes to include but not limited to client MSA agreements, Change orders and financial management, • Payment request processing, • Notify Event Experience Managers of impending deadlines (SLAs), • Work in conjunction with an Event Experience team to ensure programs are free of errors for deadlines, • Budget creation/management in customer and M&IW systems, • Reconciliation management including estimated invoice and final invoice requirements, • Manage all client reporting needs (commission, quarterly reports, workload) Limited Project Management Services (10%) • Communicating with new and existing clients on program needs, • Drive client calls as well as internal calls when needed, • Limited travel for execution of programs – approx. 15%, • Assigned as an Attendee Experience Coordinator (as required), • Compile and distribute Executive Summaries and other post-event reports (as required), • Source and secure space at off-site venues and restaurants, • Creation/distribution of travel letters, • Creation/management of meeting agenda, • Creation of initial meeting resume based on generic meeting information, • System profile management (update meeting profile; manage status movement throughout life of the meeting, etc.), • Research 3rd Party Vendor options and information for meetings., • Provide on-site preparation assistance. These services would include but are not limited to:, • Badge layout/production, • On-Site binder preparation/production, • Registration packet preparation/production, • Pre-mailer preparation/production, • On-site supply preparation/shipment, • Ability to manage 3rd Party Vendors. Clearly & effectively communicate to each vendor the requirements and specifications, negotiate cost savings, and manage payment/reconciliation process, • Shipping and receiving management Training • Create training documents, recordings, and templates and review with current and new event managers, • Participate in internal and external client trainings, • Participate in monthly client vendor calls disseminating information to M&IW account teams, • Participate in Weekly Client calls with CSM, as needed, • Present at internal trainings on new client and internal rollouts, • Set-up trainings with new M&IW hires to review specific account processes, • Seek out training and advancement by working with senior individuals in the department, • Find opportunities to increase industry knowledge through training and networking Administrative Services • Provide administrative assistance to M&IW Customer Success Team, Client Meeting Owners, Client Meeting Planners, and others as requested, • Provide support to all colleagues and account team by answering questions or assisting when needed., • Be a liaison between M&IW and the Client to provide updates or answer questions Onsite Physical Activities (Non-Essential Functions) This position includes a set of nonessential physical activities associated with onsite event support. These activities are not fundamental to the core duties of the Customer Success Quality Data Associate role but may be required during live event execution. While the essential functions of the position center on planning, coordination, communication, client management, and project leadership, certain onsite tasks involve physical activity that supports event operations and if unable to perform these physical activities the company needs to know. Physical activities include, but are not limited to the following: • Movement & Positioning: Frequent standing and walking are required, particularly during event setup and teardown, registration, and onsite administration. Extended periods on one’s feet are common throughout an event, often up to 4 hours without a rest break. A typical onsite day may last 8 to 14 hours, depending on client needs and agreements., • Sitting: Occasional sitting is required during planning meetings, travel to and from event sites, computer-based work, or registration duties., • Lifting and Carrying: Ability to lift, carry, push, or pull event materials, supplies, signage, or equipment weighing 25 to 40 pounds. Items over 25 pounds require assistance from another M&IW team member., • Reaching and Grasping: Event setup and breakdown may involve reaching overhead and handling tools or materials., • Bending/Kneeling/Crouching: Occasionally required during event setup and breakdown., • Repetitive Motions: Repeated hand and arm movements may occur during tasks such as preparing registration, arranging event spaces, or setting up displays., • Travel Requirements: Frequent travel to event sites, venues, and client locations, often involving overnight stays. This may include navigating airports, train stations, hotels, and conference centers., • Operating Vehicles: Occasional driving may be required to transport materials or travel to off-site event locations. This applies only to approved drivers with prior authorization from the Onsite Lead., • Working in Varying Environments: Events occur in diverse settings, including indoor venues (conference centers, hotels) and outdoor spaces. Fluctuating temperatures, weather conditions, crowded or noisy environments, and varying lighting levels may be encountered. What we expect: Details of these areas are shared during interviews and monthly reviews: • Cultural Excellence, • Role Expectations, • Emotional Intelligence What you will bring: • Minimum 2 – 3 years of experience, meeting industry preferred, • College degree or equivalent, • Able to provide clear, concise, effective, and professional communications with clients, peers, vendors, and department managers, • Wide range of computer skills:, • Proficient in Word, Excel, and Internet/social media, • Database management programs (proficient in Cvent), • Outlook (email and scheduling), • Proficient in Cvent, • Knowledge of virtual and hybrid event options, • Pharma experience a plus, • Proven excellent oral and written communication skills in both internal and client-facing environments, • Demonstrated track record of successfully managing multiple projects simultaneously, • Ability to deliver creative outputs in a constricted timeline while maximizing available resources, • Ability to travel at least 25% of the time including internationally, • Experience working in a virtual office environment What we provide: • Competitive salary, • Health, Dental, Vision and Life Insurance options, • 401K plan, • Paid holidays, • Accrued personal time off for vacation and sick leave, • Laptop, additional monitor, and mobile phone, • Global Giveback program for volunteer service, • Remote Office / Work from home, or option to work in our corporate headquarters located near Milwaukee Who we are: Meeting & Incentives Worldwide, Inc. is an Equal Opportunity Employer who prohibits discrimination and harassment of any kind and affords equal employment opportunities to all employees and applicants without regard to race, color, religion, sex (including pregnancy, childbirth, reproductive health decisions, sexual orientation, and gender identity), national origin, age, disability, genetic information, military or veteran status, or any other characteristic protected by applicable federal, state, or local law. Meetings & Incentives Worldwide, Inc. specializes in global event management with virtual, hybrid, and in‑person experiences of all shapes and sizes, as well as consulting and enterprise strategies. As an entrepreneurial organization, we place customers at the center of everything we do and prioritize their needs through our core values of quality, agility, flexibility, and innovation. M&IW is a third generation, privately held, certified Women's Business Enterprise (WBE) in business for more than 50 years. Headquartered in Wisconsin, USA, and supported by a remote workforce across the US and in the UK, China, and Brazil. GLOBAL HEADQUARTERS: 10520 7 Mile Road, P.O. Box 65, Caledonia, WI 53108 | Phone +1 262-835-3553 M&IW associates are located throughout the US, UK, Latin America and Asia Pacific Regions

Company Overview HSP Direct is a best-in-class full-service direct mail fundraising agency offering online fundraising, production services, graphic design, and list and data services through our affiliated companies. With over 100 non-profit and political clients, we’re seeking highly motivated team members who share our passion for conservative politics. Job Summary HSP Direct is seeking a skilled Data Integration Developer to join our dynamic team. This role will be responsible for designing, developing, managing, and implementing data integration solutions to ensure seamless data flow between various systems and applications. The ideal candidate will have a solid background in data integration, ETL processes, data warehousing, and Data Lakehouse curation. If you’re passionate about data and are looking to grow your skills…we want to meet! This is a full-time, in-office position located in Ashburn, VA. Remote work is not an option. Success Profile To be effective at this role you must have the following… • Proactive Attitude: Takes initiative to identify and solve problems without waiting for direction., • Adaptability: Thrives in a fast-paced environment and can adjust to changing priorities and requirements., • Attention to detail: Pays close attention to detail, ensuring data accuracy and process quality., • Collaborative Nature: Works well with others, fostering a team-oriented environment while sharing knowledge., • Innovative Mindset: Brings fresh ideas and innovative solutions to improve data integration processes., • Strong Communication: Communicates clearly and effectively with technical and non-technical stakeholders., • Develop and maintain ETL processes to extract, transform, and load data from various sources into data warehouses and other systems., • Implement data integration solutions to ensure seamless data flow and consistency across different platforms., • Ensure the accuracy and integrity of data through robust validation and quality checks., • Create and maintain documentation for data integration processes, including data mappings, transformation rules, and workflows., • Work closely with data analysts, data scientists, developers, and other stakeholders to understand data requirements and provide solutions., • Identify and solve data integration issues, ensuring minimal disruption to data flow., • Optimize data integration processes for performance and scalability., • Passion for conservative politics and causes., • Bachelor’s degree in computer science, information technology, or related field., • Proficient in ETL tools such as Informatica, SSIS, SQL, and data modeling., • Knowledge of programming languages such as Python, .Net, C#, or T-SQL., • Experience with relational databases such as SQL Server, PostgreSQL, and Delta Lake architecture., • Familiar with data warehousing concepts and architecture., • Excellent communication and collaboration skills., • Experience with RedPoint, mailing data integration, and donor management is highly desired. Preferred Qualifications • Relevant certifications in data integration, ETL, or data warehousing, • Experience with cloud platforms such as Azure and Fabric., • Familiar with data visualization and reporting tools such as Power BI., • Experience working in Agile or Scrum environments. Company Benefits • Competitive salary commensurate with experience., • Comprehensive benefits package including health, dental, and vision insurance., • Annual staff events including field day, golf and spa outings, offsite Christmas party, and more., • 401(k) with company match., • Generous PTO and holidays., • MAHA approved snacks and drinks., • Company goal trips., • Onsite fitness center How to Apply If this challenge seems like a great fit for you and you would like a promising career path, please apply with a cover letter, resume, and salary requirements. Cover letter is required for consideration. Employment Eligibility In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. HSP Direct will not sponsor work visas.

Job Overview: We are a rapidly growing B2B payments fintech headquartered in Charlotte, NC. Our mission is to revolutionize payment solutions for businesses, fostering innovation, efficiency, and scalability. We’re proud to partner with industry leading financial institutions to bring best-in-class solutions to their clients. We’re looking for a passionate and consultative Senior Solutions Consultant to support our Direct and Channel Sales teams. In this role, you’ll be a critical link between our sales team and our prospective clients ensuring seamless solution integration, exceptional service delivery, and strategic growth. What you'll do: * Consultative Selling: Collaborate with Direct and Channel sales teams and their prospective clients to understand business needs, present tailored invoice and payment solutions demonstrations articulating the value of our offerings. * Client Engagement: Join joint calls with the Account Executives to guide solution discovery, technical deep dives, and implementation planning. * Collaboration: Partner closely with internal product, sales, and technical teams to address partner and client requirements, feedback, and opportunities. * Solution Expertise: Stay current on our product portfolio, market trends, and competitor offerings to provide insightful recommendations and strategies. * Problem-Solving: Serve as a trusted advisor and problem-solver for Direct and Channel Sales teams and clients, proactively resolving obstacles to drive positive outcomes. * Industry Events and Webinars: Attend Industry events and Webinars professionally representing AvidXchange to prospects, customers and partners. What we're looking for: * 5+ years relevant experience -- ideally in a consultative solution consulting, pre-sales, or technical sales role, preferably in B2B payments, fintech, or financial services. * Exceptional consultative selling and relationship management abilities. * Outstanding verbal and written communication skills, with the ability to present technical concepts in business terms -- specifically in training and sales capacities. * Strong collaboration and cross-functional teamwork capabilities. * Self-motivated, adaptable, and able to work effectively in a remote or hybrid environment. * Fluency or strong proficiency in accounting processes, back office systems and best practices for automation. * Technical Proficiency: Comfortable with payment platforms, APIs, and software solutions; ability to engage in technical discussions. * Microsoft Office proficiency. * Education: Bachelor’s degree in business, finance, or a related field (or equivalent experience). * 15-20% domestic travel may be required. About AvidXchange AvidXchange is a leading provider of accounts payable (“AP”) automation software and payment solutions for middle-market businesses and their suppliers. By trade, we are a technology company, but if you ask anyone who works here, they’ll tell you our people are at the core of who we are. At AvidXchange, mindset is everything. We are Connected as People, Growth Minded, and Customer Obsessed. These three mindsets represent our culture – who we are, who we’ve always been, and they guide us to improve every day. Since our founding in 2000 in Charlotte, NC, we’ve created a company of over 1,500 teammates working across the U.S., or remotely. AvidXchange is proud to be Certified™ as a ___ ___®. The prestigious recognition is based on anonymous data from our teammates and makes official what our teammates have known for years – that AvidXchange is a Great Place to Work®. Who you are: • A go-getter with an entrepreneurial mindset – that means you are not afraid of taking risks, winning big or facing the unknown., • Someone who understands that business is people centric. Connecting with others as humans first allows you to develop mutually beneficial working relationships., • Focused on making a difference for our customers. AvidXchange exists to help solve complex problems for our customers so we can all realize our potential. What you’ll get: AvidXchange teammates (we call them AvidXers) get the perks and prestige of a growing tech company paired with the flexibility of a founder-led startup. We help our AvidXers develop as professionals and as human beings, providing work/life balance, development programs, and competitive benefits. At AvidXchange, we are building more than a tech company – we are building an experience. We remain committed to a culture where you can fully be 'you’ – connected with others, chasing big goals, and making a meaningful impact. If you want to help us grow while realizing your potential and creating stories you’ll tell for years, you’ve come to the right place. AvidXers enjoy: • 18 days PTO*, • 11 Holidays (8 company recognized & 3 floating holidays), • 16 hours per year of paid Volunteer Time Off (VTO), • Competitive Healthcare, • High Deductible Heath Plan Option that has $0 monthly premium for teammate-only coverage, • 100% AvidXchange paid Dental Base Plan Coverage, • 100% AvidXchange paid Life Insurance, • 100% AvidXchange paid Long-Term Disability, • 100% AvidXchange paid Short-Term Disability, • Employee Assistance Program (EAP) - Provides counseling services, legal and financial consultations and health advocacy for Teammates and their eligible dependents, • Onsite Health Clinic with Atrium Health - available to Teammates and their eligible dependents, • 401(k) Match: 100% match on the first 3% of your salary, plus 50% match on the next 2%, • Parental Leave: 8 weeks 100% paid by AvidXchange**, • Discounts on Pet, Home, and Auto insurance, • WeeCare Childcare Service: helps teammates find affordable daycare, childcare, and tutors 40% less expensive than traditional daycare centers, • Perks at Work: free discount program that provides teammates the opportunity to save on items from electronics, movie tickets, car buying, vacations, and more, • Onsite gym fitness center, yoga studio, and basketball court, • Tuition Reimbursement up to the federal maximum of $5,250***, • Hybrid Workplace Flexibility, • Free parking *Fully granted from beginning of year, pro-rated if hired mid-year **Must be full-time for at least 3 months ***Must be full-time for at least one year Equal Employment Opportunity AvidXchange is an equal opportunity employer. AvidXchange is committed to equal employment opportunity in accordance with applicable federal, state, and local laws. AvidXchange will not discriminate against applicants for employment on any legally recognized basis. This includes, but is not limited to veteran status, race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age and physical or mental disability.

As a member of the ShipBob Team, you will... • Grow with an Ownership Mindset: We champion continuous learning and proactive innovation. Team members are encouraged to identify challenges and take ownership of initiatives that drive merchant, company and personal growth. By tackling complex problems and exploring creative solutions, you won’t just follow a playbook, you’ll be actively building the future of ShipBob., • Collaborate with Peers and Leaders Alike: ShipBob values collaboration and support, where team members and leaders alike are committed to helping each other succeed. We all set high standards and understand the importance of transparency at all levels. We’ve created an environment where trust, open communication, and mutual respect motivate our teams to reach new heights., • Experience a High-Performance Culture and Clear Purpose: Our commitment to delivering results creates a goal-driven, high-performance culture where everyone is empowered to contribute to our mission with a clear understanding of their direct impact and accountability. We measure success in tangible ways, allowing each team member to see the positive outcomes of their work and celebrate shared victories. Location: Remote in these states: AL, AZ, CA, CO, DC, FL, GA, KS, KY, IA, ID, IL, IN, LA, MA, ME, MI, MN, MO, NC, NH, NJ, NV, NY, OH, OK, OR, PA, RI, SC, TN, TX, UT, VA, VT, WA, WI Role Description: The Procurement Manager will oversee strategic sourcing and procurement initiatives across ShipBob’s global operations. This role is pivotal in delivering cost optimization, supplier performance, and process scalability to support ShipBob’s rapid growth. This person will work closely with key stakeholders (both internal and external) to develop effective cost reduction strategies and implementation plans. This role reports to the Sr. Director, Procurement. What you’ll do: • Build solid partnerships across all business units to identify and prioritize sourcing opportunities and projects., • Steer cross-functional sourcing efforts and execute plans that align with business objectives., • Provide data-driven insights, market intelligence, and feedback to influence sourcing strategies and vendor engagements., • Advise all business units on best methods to achieve desired sourcing outcomes, with ability to clearly understand and articulate needs and successful outcomes., • Actively seek to improve procurement processes for agility and scalability., • Oversee change management initiatives required to implement process improvements effectively., • Manage vendor relationships, ensuring optimal ongoing costs, service levels, long term value and risk mitigation., • Review, redline, and negotiate contractual agreements across all categories ensuring favorable terms and mitigating unnecessary risks., • Develop RFx documentation and plans and oversee assessment and selection as a result of comprehensive analysis, including in some cases build vs buy decisions., • Work with compliance teams for ShipBob’s SOX, GMP, GFSI, SOC II and other regulatory requirements., • Use data analytics, industry benchmarking and strategic sourcing methodologies to develop and execute sourcing strategies and identify savings and/or value adding opportunities., • Additional duties and responsibilities as necessary. What you’ll bring to the table: • Minimum 7 years of experience in Indirect Procurement, ideally within a fast-moving startup environment and across multiple categories., • Bachelor’s degree in Supply Chain Management, Business, or related field., • High EQ and interpersonal skills. An expert communicator who can span various stakeholder skillsets and backgrounds to clearly articulate needs to manage projects to successful outcomes., • Demonstrated track record of cost savings and driving procurement innovation and change., • Ability to thrive in a dynamic, high-growth environment and manage ambiguity., • Solid problem solving, analytical and project management skills, with ability to run multiple projects simultaneously in complex situations., • Sound negotiation skills., • Excellent English communication, both written and oral., • Ability to cover core US hours, with a deep understanding of US market dynamics, contract terms, cost structures and supplier landscape., • Proficiency in Microsoft Office Suite; experience with P2P platforms such as ZipHQ preferred. Perks & Benefits: • Medical, Dental, Vision & Basic Life Insurance, • Paid Maternity/Parental Leave Program, • Paid Holidays & Flexible Time Off Program, • Paid Sick Leave, • Wellness Days (1 day/quarter), • 401K Match, • Comprehensive Benefits Package >>> ___, • See Our High-Performing Culture >>>______ (@lifeatshipbob) ShipBob believes in transparency while providing a competitive total compensation package with a pay for performance approach. The full base pay range for this position in our compensation architecture is $99,150 - $165,250. In addition to base salary, this role includes the opportunity to be eligible for participation in the Company's discretionary bonus plan based on Company's plans and in accordance with Company’s policies. We recognize that people come with a wealth of experience and talent beyond just the technical requirements of a job. If your experience is close to what you see listed here, please still consider applying. Diversity of experience and skills combined with passion is a key to innovation and excellence; therefore, we encourage people from all backgrounds to apply to our positions. About You: The work we do at ShipBob is both challenging and rigorous, which means our environment isn’t the right fit for everyone, and that’s okay. We welcome energetic high performers who thrive in a dynamic, collaborative, results-driven environment. We value individuals who embrace accountability and humility, push boundaries, and are motivated by challenging work. Every team member, no matter their role or tenure, is expected to roll up their sleeves and tackle the complex problems we face in today’s global supply chain. Learn more about our core values and how we perform at a high level in our day-to-day work on our Culture page (___). About Us: ShipBob is a leading global supply chain and fulfillment technology platform designed for SMB and Mid-Market ecommerce merchants to provide them access to best-in-class capabilities and to deliver a delightful shopper experience. Merchants can outsource their entire fulfillment operations, utilize ShipBob’s proprietary warehouse management system for in-house fulfillment, or take advantage of a hybrid solution across ShipBob’s dozens of fulfillment center network in the United States, Canada, United Kingdom, Europe, and Australia. ShipBob is backed by leading investors like Menlo Ventures, Bain Capital Ventures, Hyde Park Venture Partners, and SoftBank Vision Fund 2, and is one of the fastest-growing tech companies headquartered in Chicago. ShipBob provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. There is no deadline to apply for this position, as ShipBob accepts applications on an ongoing basis.

Made’s mission is to help homeowners save time, money, and stress. It starts with Made Card - a credit card designed specifically for homeowners, with unmatched rewards on mortgage payments, home improvements, utilities, and essential purchases. Each swipe powers a personalized home management platform where users can manage home systems & appliances, stay ahead on upkeep, and get help - from AI-driven guidance to in-person services - exactly when they need it most. By bringing together financial tools, data, and trusted professionals, we give people more control, more savings, and more time to enjoy the place they call home. We’re partnered with leading national players in the residential homeownership space - from mortgage lenders to home services providers - embedding Made into the key moments of the homeowner journey. These partnerships let us reach millions of households across the country and deliver meaningful benefits to homeowners. Backed by top investors like Village Global, Jump Capital, Recharge Capital, and Soma Capital, our leadership team brings deep fintech, mortgage, and credit card experience from Ramp, Bain Capital, JP Morgan Chase, American Express, and Morgan Stanley. We’re building the financial and engagement platform for the next generation of homeowners - one that puts the homeowner at the center, and redefines what it means to feel at home. We’re looking for a Staff Frontend Engineer to lead the development of our web and mobile experiences, setting the standard for frontend engineering at Made. You’ll own critical parts of the homeowner platform, mentor other engineers, and collaborate closely with product and design to deliver intuitive, fast, and reliable user experiences. As one of the most senior engineers on the team, you’ll also help shape technical strategy and best practices for the frontend stack as we scale. * Front-End Ownership: Lead all user-facing development across mobile (Flutter) and web (React/Next.js), ensuring quality and performance at scale. * Architecture & Standards: Define front-end architecture, coding standards, and processes for rapid, high-quality delivery. * Feature Delivery: Collaborate with product, design, and backend engineers to deliver end-to-end features that delight users. * Performance Optimization: Drive efforts around performance tuning, monitoring, and debugging across platforms. * Team Leadership: Mentor other front-end engineers, conduct code reviews, and raise the engineering bar for the team. * Testing & Deployment: Build and maintain CI/CD pipelines, automated testing, and deployment workflows for reliable, frequent releases. * Cross-Functional Collaboration: Communicate trade-offs, technical decisions, and progress clearly to product, design, and leadership stakeholders. * 5–8+ years in front-end engineering, with 3+ years in a lead or senior capacity. * Deep experience with Flutter (Dart) for mobile development and React/Next.js or similar for web applications. * Track record of owning and shipping complex, high-quality front-end features. * Experience balancing speed and long-term architectural considerations in a startup environment. * Strong product instincts with a focus on user experience and performance. * Excellent collaboration skills across product, design, and backend teams. * Comfortable mentoring teammates and raising the engineering bar. We understand that not everyone comes from a traditional background. If you are a rockstar with a non-traditional path, we'd love to talk to you! * Experience in fintech or credit card products. * Exposure to backend systems and APIs. * Familiarity with design systems and ensuring consistency across platforms. * Passion for building financial products that improve people’s lives. * In love with credit cards, points, and/or home improvement/design! You’ll be the senior-most frontend engineer shaping how homeowners experience the Made platform across web and mobile. This is a rare opportunity to build products at scale while also establishing the technical standards and team culture for frontend development at Made. * Base Compensation Band: $150,000–$200,000 (determined by experience, qualifications, and location) * Compensation: Competitive salary with a meaningful stake in the company via equity, and 401k plan * Health & Well-being: We’ll invest in your physical and mental well-being with comprehensive medical, dental, & vision benefits * Grow Together: Company-wide orientation for you to successfully onboard and other learning & development opportunities including regular review cycles that feature 360 degree feedback * Mortgage Benefit: Receive up to $25,000 toward closing costs of a new mortgage via our mortgage partners * Play Together: Quarterly budgets for team and company outings. Use it for team swag, cooking classes, or team dinners! * Generous Time Off: Flexible paid time off, sick days, and 11 company holidays Throughout the interview process, please remember that emails will only be from ___ emails. We won't ever be asking for any personally identifiable information during the interview process itself. Please reach out to ___ if you have any requests to verify the authenticity of an outreach. Made Card is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. Made Card makes hiring decisions based solely on qualifications, merit, and business needs at the time.

Made’s mission is to help homeowners save time, money, and stress. It starts with Made Card - a credit card designed specifically for homeowners, with unmatched rewards on mortgage payments, home improvements, utilities, and essential purchases. Each swipe powers a personalized home management platform where users can manage home systems & appliances, stay ahead on upkeep, and get help - from AI-driven guidance to in-person services - exactly when they need it most. By bringing together financial tools, data, and trusted professionals, we give people more control, more savings, and more time to enjoy the place they call home. We’re partnered with leading national players in the residential homeownership space - from mortgage lenders and servicers to real estate brokerages and home improvement providers - embedding Made into the key moments of the homeowner journey. These partnerships let us reach millions of households across the country and deliver meaningful benefits to homeowners. Backed by top investors like Village Global, Jump Capital, Recharge Capital, and Soma Capital, our leadership team brings deep fintech, mortgage, and credit card experience from Ramp, Bain Capital, JP Morgan Chase, American Express, and Morgan Stanley. We’re building the financial and engagement platform for the next generation of homeowners - one that puts the homeowner at the center, and redefines what it means to feel at home. We’re looking for a Backend Engineer to help build and scale the services that power the Made Card and homeowner platform. You’ll contribute to the design, development, and maintenance of core systems while collaborating closely with product, frontend, and infrastructure teams. This is a role for someone who enjoys solving complex backend problems and wants to grow within a fast-paced startup environment. * Feature Development: Build and maintain backend services and APIs using Python. * Database & Systems: Design, implement, and optimize data models across Postgres, DynamoDB, and Redis. * Infrastructure: Contribute to deployments and scaling using Kubernetes, Docker, and AWS. * Collaboration: Partner with frontend engineers, product managers, and designers to deliver end-to-end features. * Code Quality: Write clean, maintainable, and testable code while participating in code reviews. * Performance & Reliability: Ensure backend services are performant, secure, and resilient. * Problem Solving: Debug, troubleshoot, and resolve backend issues across staging and production environments. * Continuous Learning: Stay current with backend technologies and bring new ideas to improve our stack and workflows. * 3–5+ years of backend engineering experience. * Proficiency in Python and experience building distributed web applications. * Familiarity with Postgres, DynamoDB, and Redis for data modeling and optimization. * Experience designing and consuming RESTful services. * Understanding of Kubernetes, Docker, and AWS infrastructure. * Strong problem-solving skills and a track record of delivering production-ready systems. * Collaborative mindset with excellent communication skills. We understand that not everyone comes from a traditional background. If you are a rockstar with a non-traditional path, we'd love to talk to you! * Experience in fintech, credit cards, or financial infrastructure. * Exposure to microservices, event-driven architectures, or streaming systems. * Familiarity with CI/CD pipelines, automated testing, and monitoring tools. * Passion for building products that improve people’s financial lives. You’ll be an early backend engineer helping to build the foundation of Made’s core services. This is a rare opportunity to work across databases, APIs, and infrastructure while contributing directly to the architecture and standards that will scale with millions of homeowners. * Base Compensation Band: $120,000–$160,000 (determined by experience, qualifications, and location) * Compensation: Competitive salary with a meaningful stake in the company via equity, and 401k plan * Health & Well-being: We’ll invest in your physical and mental well-being with comprehensive medical, dental, & vision benefits * Grow Together: Company-wide orientation for you to successfully onboard and other learning & development opportunities including regular review cycles that feature 360 degree feedback * Mortgage Benefit: Receive up to $25,000 toward closing costs of a new mortgage via our mortgage partners * Play Together: Quarterly budgets for team and company outings. Use it for team swag, cooking classes, or team dinners! * Generous Time Off: Flexible paid time off, sick days, and 11 company holidays Throughout the interview process, please remember that emails will only be from ___ emails. We won't ever be asking for any personally identifiable information during the interview process itself. Please reach out to ___ if you have any requests to verify the authenticity of an outreach. Made Card is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. Made Card makes hiring decisions based solely on qualifications, merit, and business needs at the time.

About the role: The Support Tools Product team is responsible for defining the vision, roadmap, and user experience for our core Support tools to drive support experience. As a Sr. Support Tools Product Manager, you’ll drive strategy, solve ambiguous and high-impact problems across multiple teams, and influence the long-term strategic direction of our sales technology stack. You will own a significant module of our core support tools, delivering substantial impact and contributing significantly to the company's GTM strategy and future. This role is open to candidates residing in the United States. You should apply if: • You want to impact the industries that run our world: Your efforts will result in real-world impact – helping to keep the lights on, get food into grocery stores, and most importantly, ensure workers return home safely., • You have an innate curiosity about how businesses work: One day you’ll meet with someone in waste management, and the next you may be learning about the inner workings of a food distribution center. Our top sales team members seek to learn the ins and outs of the businesses they support in order to make a larger impact., • You build genuine relationships with your customers: The industries we serve have relied on pen-and-paper solutions for years and haven’t been met with the type of technology we offer. Our customers value earned trust and human relationships built over time., • You want to be with the best: Samsara’s high-performance culture means you’ll be surrounded by the best and challenged to go farther than you have before., • You are a team player: At Samsara, sales is a team sport. We help each other out by sharing best practices and focusing on winning as a team. In this role, you will: Fully own the success of your tool(s) within Samsara’s revenue stack. This includes: • Discovery: Lead deep user research to identify, document, and anticipate core customer support pain points and future GTM tooling needs., • Design: Draft comprehensive Product Requirements Documents (PRDs) and design artifacts (wireframes), ensuring alignment with business goals and automated workflows., • Build: Oversee feature execution and drive rigorous usability testing, collaborating with GTMS, Sales Ops, and AI + Data Analytics teams., • Launch: Coordinate all aspects of release, including change management, enablement programs, and documentation for seamless field adoption., • Adopt & Iterate: Define and track key performance indicators (KPIs and adoption metrics) to measure business impact and inform rapid roadmap iterations., • Champion, role model, and embed Samsara’s cultural principles (Focus on Customer Success, Build for the Long Term, Adopt a Growth Mindset, Be Inclusive, Win as a Team) as we scale globally and across new offices Minimum requirements for the role: • 5-8 years of Customer Support tooling experience in a fast-paced SaaS environment, • Bachelor's degree in a technical or business field, or equivalent practical work experience., • AI Platform Experience: Proven experience managing AI support tools or LLM-based platforms (e.g., Decagon, Happy Robot, Intercom Fin, or similar)., • Established subject matter expert in GTM tooling, with a history of delivering substantial impact across multiple tools, • Ability to translate complex customer and business problems into clear requirements and solutions., • Experience with leveraging AI to solve high-impact business problems, • Analytical Skills: Ability to look at large datasets of conversation logs to identify patterns and root causes of technical failures.

Calendly is the scheduling automation platform used by millions for eliminating the back-and-forth emails to find the perfect time — and so much more. As a much-loved brand powering meetings for millions every week, Calendly has built a remarkable GTM machine. A fundamental part of Calendly’s self-serve success and the opportunity ahead is based on how we enable millions of people per year to learn about, and be successful with Calendly. In this newly created role, you will have overall responsibility for our Self-Serve Content & Web function. You and your team will be responsible for our self-serve properties and content, which currently includes Calendly’s Marketing Website, Help Center, developer portal, careers site, and more. Core to the function’s success will be how we deliver high quality self-serve content for prospects and users, and how we transform what we have in the market today to be truly at the forefront of self-serve experiences. The team is made up of developers, operations managers, designers, content creators (in our Customer Education team), and strategists with experienced managers supporting you. This is not a traditional marketing website role – you will drive a transformative vision for self-serve content, unified self-serve experiences, conversion rate optimization, and how we represent Calendly’s brand in-market. You will report directly to our VP, Growth, and work very closely with our Analytics, Brand and Product Marketing, Lifecycle, and many other partners across the business. In a typical week, you could be working on: • Building out and supporting the delivery of our web and self-serve content vision and roadmap – guiding the team as they make strategy, design, content, and tooling decisions to execute against this roadmap, and packaging the vision and decisions for leadership review and feedback, as appropriate., • Helping evolve the customer education team to think about the entire prospect and user journey, giving feedback and direction on content quality, strategy, and distribution., • Overseeing our experimentation program – supporting our Website Strategy and Web Operations leaders to prioritize experiments that support the goals of the web properties., • Supporting our top-of-funnel organic growth (predominantly organic search, landing pages, etc.) through an SEO/AEO strategy executed by our Website Strategy Lead and agency partners., • Ensuring a tight feedback loop and partnership with our Support organization, so self-serve content responds to real-customer insights and opportunities, and with other partners across the Business that we support., • Regularly reviewing dashboards, analytics, and custom analyses to help you understand exactly how prospects and customers consume content, navigate sites, and the business grows., • Managing and mentoring your team, ensuring consistent alignment towards goals, a clear understanding of what amazing looks like, and consistently pushing the team on new ways of thinking about great execution, content, and design., • At least 8+ years of experience in Website and/or Content Marketing roles in B2B Saas, including significant leadership experience., • Content skills - outstanding written communication skills and love communicating value in a clear, human way. You know a lot about customer education, content marketing, and have experience across other mediums too., • Technical marketing skills – you’ve spent enough time in Content Management Systems, analytics platforms, session recording tools, interactive demo tools, and know the lay of the land. You’re not a developer, and not the most technical on the team, but you’re AI-savvy, understand how it all works, what’s happening in the industry, and opportunities that exist., • Analytical skills – you’re not quite an analyst but able to tell a story with data, and even access, transform and analyze data at a basic level., • An eye for design – you have a good sense of what great web design looks like, and can partner with designers to give constructive feedback with a vision in mind., • A strong sense of creativity – you’re always dreaming up big ideas, trendscraping the latest by best-in-class companies, and eager to try anything., • You are both a visionary and a driver. We’re building a new way of doing things. To be successful you’ll be able to dream up and articulate the top of the mountain, build a plan, ensure your team is onboard, and push yourselves to execute to a point of impact or learning – with positive energy, clarity and in a highly collaborative manner., • Bonus: Experience in a hybrid PLG/SLG business where you have worked in service of both self-serve and enterprise customers., • Authorized to work lawfully in the United States of America as Calendly does not engage in immigration sponsorship at this time Ready to make a serious impact? Millions of people already rely on Calendly’s products, and we’re still in the midst of our growth curve — it’s a fantastic time to join us. Everything you’ll work on here will accelerate your career to the next level. If you want to learn, grow, and do the best work of your life alongside the best people you’ve ever worked with, then we hope you’ll consider allowing Calendly to be a part of your professional journey. If you are an individual with a disability and would like to request a reasonable accommodation as part of the application or recruiting process, please contact us at ___. Calendly is registered as an employer in many, but not all, states. If you are located in Alaska, Alabama, Delaware, Hawaii, Idaho, Montana, North Dakota, South Dakota, Nebraska, Iowa, West Virginia, and Rhode Island, you will not be eligible for employment. Note that all individual roles will specify location eligibility. All candidates can find our Candidate Privacy Statement ___ Candidates residing in California may visit our Notice at Collection for California Candidates here: ___ The ranges listed below are the expected annual base salary for this role, subject to change. Calendly takes a number of factors into consideration when determining an employee’s starting salary, including relevant experience, relevant skills sets, interview performance, location/metropolitan area, and internal pay equity. Base salary is just one component of Calendly’s total rewards package. All full-time (30 hours/week) employees are also eligible for our Top Performer Bonus program (or Sales incentive), equity awards, and___. Calendly uses the zip code of an employee’s remote work location, or the onsite building location if hybrid, to determine which metropolitan pay range we use. Current geographic zones are as follows: • Tier 1: San Francisco, CA, San Jose, CA, New York City, NY, • Tier 2: Chicago, IL, Austin, TX, Denver, CO, Boston, MA, Washington D.C., Philadelphia, PA, Portland, OR, Seattle, WA, Miami, FL, and all other cities in CA., • Tier 3: All other locations not in Tier 1 or Tier 2 Tier 1 Salary Hiring Range $217,143.36 - $325,715.04 USD Tier 2 Salary Hiring Range $199,048.08 - $298,572.12 USD Tier 3 Salary Hiring Range $180,952.80 - $271,429.20 USD

About the role Concept Plus is seeking someone to serve as the Sustainment Lead or Sustainment Subject Matter Expert (SME). In this role, you will provide expert guidance on sustainment life cycle management, ensuring effective oversight and support of programs and project operations throughout their lifecycle. What you'll do • Analyzes functional business applications and design specifications for functional areas such as finance, accounting, personnel, manpower, logistics, and contracts., • Develops block diagrams and logic flowcharts., • Translates detailed design into computer software. Designs, codes, tests, debugs, and refines the computer software to produce the required product., • Prepares required documentation, including both program-level and user-level documentation., • Enhances software to reduce operating time and improve efficiency., • Provides technical direction to programmers, as required, to ensure that program deadlines are met., • Devises or modifies procedures to solve complex problems considering computer equipment capacity and limitations, operating time, and form of desired results. Qualifications • US Citizenship, • Informatica PowerCenter and B2B EDI solution in AWS GovCloud for transaction management and operations supporting MTP and ETL services., • B2B Data Exchange, • B2B Data Transformation, • Power Center for MTP/EDI and ETL, • Bachelor's Degree in Information Technology related field, • Ten (10) years of relevant experience., • Expert experience and knowledge of sustainment lifecycle management activities for programs and project operations., • Experience with application programming interfaces (APIs) to support Low-Code/No-Code Development Platform models., • Experience using low-code/no-code business process modeling notation (BPMN) tools., • Experience developing application/process automation software based on BPMN models., • Experience in agile and hybrid low-code application development., • Experience as an application programmer on large-scale DBMS, knowledge of computer equipment, and ability to develop complex software to satisfy design objectives., • AWS GovCloud, • Relevant certification from a nationally recognized technical authority.

OUR MISSION We exist to create a more connected, compassionate, and confident experience for people with cancer and those who care for them. We make it easier to get answers, access high-quality care quickly, and feel supported throughout treatment and beyond. Today, Thyme Care is a market-leading value-based oncology care enabler, partnering with national and regional health plans, providers, and employers to deliver better outcomes and lower costs for thousands of people across the country. Our model combines high-touch human support with powerful technology and AI to bring together everyone involved in a person’s cancer journey: caregivers, oncologists, health plans, and employers. As a tech-native organization, we believe technology should strengthen the human connection at the center of care. Through data science, automation, and AI, we simplify complexity, improve collaboration, and help care teams focus on what matters most: supporting people through cancer. Looking ahead, our vision is bold: to become a household name in cancer care, where every person diagnosed asks for Thyme Care by name. If you’re inspired to make cancer care more human and to help reimagine what’s possible, we’d love to meet you. Together, we can build a future where every person with cancer feels truly cared for, in every moment that matters. WHAT YOU’LL DO As a Software Engineer working on ___, you will be a key part of our ever-growing technical team developing our proprietary internal care management platform. Thyme Box is the primary tool that enables 600+ Care Team members to deliver clinical and non-clinical navigation services to members every day. Additionally, you will: • Connect with and add to our collaborative, agile team and quickly develop a deep understanding of our tech stack., • Wrap your head around Thyme Care’s business model and success metrics, and develop a deep empathy for the challenges our clinical care team faces in supporting members., • Independently plan, build, and deliver multiple features within the Thyme Box product, from concept through launch and iteration., • Partner closely with Product to scope experiments and shape new product ideas that improve outcomes for our members., • Play a key role in building the technology that enables our care team to surface ancillary benefit programs and services more efficiently., • Help create an intuitive user interface that allows our care team to triage patient touch points, from hospitalizations to changes in chemotherapy., • Integrate and surface data from multiple sources to give the care team timely, actionable insights into their patients’ needs. WHAT YOU’VE DONE • You have 3+ years of experience building, shipping, and supporting software in production., • You’ve worked in fast-paced, early stage environments. You’re comfortable iterating quickly to make decisions and deliver value to users., • You have strong experience with web development. You’ve built single-page applications in stacks similar to ours: Vue.js/TypeScript, FastAPI/Python, and Postgres., • You’ve taken ownership of features from idea to production, including design, implementation, testing, and ongoing improvements., • You’ve collaborated closely with engineers, product, and cross-functional partners, and can clearly communicate technical tradeoffs and solutions to both technical and non-technical stakeholders. Nice to have, but not required: • You’ve used and contributed to AI tooling that supports developer productivity, code quality, and engineering best practices., • You have prior experience working in healthcare or health tech. WHAT LEADS TO SUCCESS Curiosity. You have a drive to understand how things work and love sharing that knowledge with others. (Find out more about our engineering team’s culture of learning ___!) Comfort with ambiguity. You feel excited about working in fast-paced environments, and ambitious startups. You know to expect ambiguity and ever-changing priorities, and feel up for the challenge. Collaboration. You know that building great products requires a great team. You enjoy working with and learning from your colleagues, both technical and non-technical alike. People-first. Thyme Care’s mission and members matter to you, deeply. Commitment to inclusivity. You care deeply about building an inclusive culture at Thyme Care. You recognize a history of inequity in tech and believe that we must build a team that reflects the diversity of the population we serve. OUR VALUES At Thyme Care, our core values guide us in everything we do: Act with our members in mind, Move with purpose, and Seek diverse perspectives. They anchor our business decisions, including how we grow, the products we make, and the paths we choose—or don’t choose. Our salary ranges are based on paying competitively for our size and industry, and are one part of the total compensation package that also includes equity, benefits, and other opportunities at Thyme Care. Individual pay decisions are based on several factors, including qualifications, experience level, skillset, and balancing internal equity relative to other Thyme Care employees. The base salary for this role is $153,000-$170,000. The salary range could be lower or higher than this if the role is hired at another level. We recognize a history of inequality in healthcare. We’re here to challenge the status quo and create a culture of inclusion through the care we give and the company we build. We embrace and celebrate a diversity of perspectives in reflection of our members and the members we serve. We are an equal-opportunity employer. Be cautious of ___, and always confirm that communications are coming from an official Thyme Care email.

Join us in bringing joy to customer experience. Five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide. Living our values everyday results in our team-first culture and enables us to innovate, grow, and thrive while enjoying the journey together. We celebrate diversity and foster an inclusive environment, empowering our employees to be their authentic selves. We are seeking a highly experienced Senior Cloud Infrastructure Engineer to implement and support our current and future DNS & Kubernetes architecture in private cloud. You will be directly responsible for ensuring the scalability, resilience, automation, and performance optimization of our DNS & Kubernetes environment by leveraging Infrastructure-as-Code (IaC) tools like Ansible, and Terraform, or Pulumi. This is a deeply technical role requiring expert-level understanding of DNS, Kubernetes and extensive working knowledge on Linux Operating systems. You will also collaborate with platform and SRE teams to maintain secure, performant, and multi-tenant-isolated services that serve high-throughput, mission-critical applications. Key Responsibilities: • Implement and support large scale DNS Architecture that stretches private & public cloud across multiple regions., • Implement and support Infoblox DDI solutions (DNS, IPAM, DHCP), Cloudflare DNS management, Google & AWS DNS services., • Implement and support multi-tenant Kubernetes clusters leveraging BareMetal servers and Software defined storage protocols., • Implement Infrastructure as code leveraging CI/CD automation, Ansible, Terraform/Pulumi, Python and Bash for automated provisioning of DNS services., • Implement continuous delivery pipelines for Infrastructure updates, including patch management, service upgrade testing, and rollback procedures., • Develop automated monitoring, alerting, and healing mechanisms using GitOps principles and observability stacks (e.g., Prometheus, Loki, Grafana)., • Harden services for high availability, disaster recovery, and scale-out operations., • Perform deep-dive troubleshooting and performance analysis of Infrastructure services across hypervisors, backend storage protocols and networking layers., • Be involved in Change management and Global team collaboration, • Participate in on-call rotation, incident response, and root cause analysis for platform reliability issues. Requirements: • 5+ in managing global DNS & Kubernetes on Linux Operating Systems., • Expertise with Infoblox DDI systems (or similar enterprise DNS systems), Bind9, CloudFlare, GCP and AWS DNS, • Expert knowledge in managing Kubernetes and Ubuntu Linux systems., • Proficiency in Infrastructure-as-Code with Ansible, Terraform, or Pulumi., • Strong Linux (RHEL/CentOS/Ubuntu) systems engineering background with advanced scripting in Python, Bash, or Go., • Familiar with Cisco UCS Blade Servers (or similar server Infrastructure), Block/File Storage (Soft defined storage preferred)., • Fluency with Git, CI/CD pipelines, and automated test frameworks., • Familiar with various Infrastructure technology stacks like Hypervisor Technologies (KVM, Vsphere,), storage protocols (SDS) (iSCSI, NFS, CEPH), L2/L3 Networking, • Strong experience supporting mission critical 24x7 customer facing production environments., • Ability to write technical documentation and contribute to community wikis or knowledge bases. Preferred Qualifications • Good understanding of overall Enterprise Common Infrastructure service implementations with a focus on DNS & Kubernetes., • Understanding of security best practices for system patching and security compliance (e.g., CIS, NIST)., • Background in telco, edge cloud, or large enterprise infrastructure environments., • Experience building and maintaining automated test environments for system upgrades and DNS migrations., • Bachelor’s degree in computer science, IT, Engineering, or a related field preferred; equivalent experience and relevant industry certifications will also be considered. What You’ll Get • A collaborative team that’s deeply invested in infrastructure excellence., • Complex technical challenges that require creative, scalable solutions., • The opportunity to shape a next-generation private cloud platform-built reliability., • Access to the latest tools, frameworks, and upstream project developments. Skills and Attributes: • Analytical Thinking & Problem Solving: Demonstrated ability to translate complex, cross-domain requirements into scalable and resilient cloud infrastructure and automation solutions., • Collaboration & Teamwork: Strong interpersonal and communication skills with a proven track record of effective collaboration across multidisciplinary teams, including developers, operations, security, and product stakeholders., • Mentorship & Leadership: Passionate about knowledge-sharing and mentorship, with experience guiding junior engineers and fostering a team culture of continuous learning, innovation, and technical excellence in cloud engineering and DevOps practices. Work Location: This role is fully remote for candidates who reside outside the 50 mile radius of our San Ramon office. For candidates who reside within 50 miles of our San Ramon location, this role is Hybrid and would require 3 days a week (M, W, TH) in our San Ramon office. As part of our continued commitment to diversity, equity, and inclusion, Five9 supports pay transparency during the entire recruitment process. Actual compensation packages are based on several factors that are unique to each candidate including, but not limited to: skill set, depth of experience, certifications, and specific work location. The range displayed reflects the minimum and maximum target for new hire salaries for the job across the United States. Your recruiter can share more about the specific compensation package during your hiring process. Additionally, the total compensation package for this position may also include an annual performance bonus, stock, and/or other applicable incentive compensation plans. Our total reward package also includes: • Health, dental, and vision coverage, beginning on the first day of employment. Five9 covers 100% of the employee portion of the health, dental and vision coverage and shares a high portion of the dependent cost. We also offer Short & Long-Term Disability, Basic Life Insurance, and a 401k saving plan with employer matching., • Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching and self-guided mindfulness exercises for all covered employees and their covered dependents., • Generous employee stock purchase plan., • Paid Time Off, Company paid holidays, paid volunteer hours and 12 weeks paid parental leave. All compensation and benefits are subject to the requirements and restrictions set forth in the applicable plan documents and any written agreements between the parties. The US base salary range for this role is below. $83,800—$200,600 USD Five9 embraces diversity and is committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better we are. Five9 is an equal opportunity employer. View our privacy policy, including our privacy notice to California residents here: ___. Note: Five9 will never request that an applicant send money as a prerequisite for commencing employment with Five9.

As a Solutions Architect specializing in integration partnerships, your core responsibility will be to champion the technical synergy between SentinelOne's cutting-edge Singularity Platform and the diverse product offerings of our strategic partners. This involves a comprehensive lifecycle of collaboration, from initial conceptualization and rigorous testing to effective market positioning and compelling demonstrations of the mutual value derived from these technical integrations. A key aspect of your role will be to define joint value propositions that articulate the tangible benefits for mutual customers, while simultaneously empowering partners through comprehensive training and enablement on the various integration methodologies available with SentinelOne's robust platform. SentinelOne is actively seeking a highly skilled and security-focused Solution Architect with a proven track record in building sophisticated software integrations, particularly within dynamic Security Operations Center (SOC) environments. Essential to this role is a solid foundation in software integration projects. Furthermore, extensive experience in critical cybersecurity domains such as Endpoint Protection (EPP), Endpoint Detection and Response (EDR), Cloud-Native Application Protection Platforms (CNAPP), Security Orchestration, Automation, and Response (SOAR), Security Information and Event Management (SIEM), and Threat Hunting will be highly advantageous, demonstrating a well-rounded expertise that aligns with the complexities of modern cybersecurity landscapes. We are looking for a proactive, self-starting individual with a developer-minded approach, someone who is inherently self-sufficient and thrives in the fast-paced, ever-evolving environment of cybersecurity. This individual will excel at facilitating the seamless integration of partner technologies, ultimately maximizing the benefits for our shared customer base. This pivotal role will be instrumental in significantly accelerating and deepening our partner relationships through the strategic development and implementation of impactful technical product integrations, solidifying SentinelOne's position as a leader in integrated cybersecurity solutions. • Collaborate with software partners to develop integrations, go-to-market campaigns, enablement materials, and joint customer success stories., • Work cross-functionally with Business and Corporate Development, Product Marketing, Product Management, Sales Engineering and other internal organizations across SentinelOne on a regular basis., • Work closely with Product Management and Engineering to integrate partner solutions into the SentinelOne Singularity Platform., • Design, architect and implement technical product integrations between SentinelOne products and other software vendor's products, • Provide "white glove" service to our partners as they build integrations with the SentinelOne Singularity platform., • Comprehend customer requirements pertaining to security architectures across data center, cloud, and enterprise environments., • Monitor, document and track the various aspects of building integrations between software platforms., • Prepare and deliver technical presentations to both customers and partners, demonstrating the interoperability and combined value of products and services., • Actively participate within the broader technical team, sharing experiences and best practices., • 7+ years of technical product marketing or sales development, ideally in the areas of Incident Response or Technology Consulting or Security Architecture, • Domain knowledge and experience in one or more of incident response, threat detection, security analytics, network security and API security, • Excellent analytical and communication skills to provide business and technical guidance to audiences of varying technical abilities including, executives, product managers and engineers., • Technical ability to understand software and recognize areas of product integration, discuss product roadmaps, and engage with product managers., • Basic knowledge of software integrations including extensive use of APIs for data ingestion, data extraction, functional integrations and automation, • Experience with modern programming languages including one or more programming skills in Java, C#, Ruby, Python, PHP and JavaScript and familiarity with GitHub, • Eagerness to learn new technologies and share your knowledge with the community around you., • Ability to provide 1st-level technical support throughout partner development cycles, • Prior experience in management, sales engineering, technical marketing, or technical product management, partner architect, or technical evangelist., • Team focused approach and positive attitude are a must, • Travel up to 30% possible., • Experience working in the field of sales engineering, computer forensics, security architect, penetration/red teamer, or incident responder a plus You will be joining a cutting-edge company, where you will tackle extraordinary challenges and work with the very best in the industry. • Medical, Vision, Dental, 401(k), Commuter, Health and Dependent FSA, • Unlimited PTO, • Industry leading gender-neutral parental leave, • Paid Company Holidays, • Paid Sick Time, • Employee stock purchase program, • Disability and life insurance, • Employee assistance program, • Gym membership reimbursement, • Cell phone reimbursement, • Numerous company-sponsored events including regular happy hours and team building events

Attention: Kapitus is aware that individuals posing as recruiters may be communicating with job seekers about supposed positions with Kapitus. Kapitus has received reports that the content and method of communication can vary, but messages may contain requests for payment (e.g., fees for equipment or training) and/or for sensitive financial information. Kapitus will never ask a candidate for employment for payment or financial information during the initial application or interview process. All open positions are posted in location specific employment portals available at ___ All legitimate Kapitus job postings on employment sites will direct candidates to complete an application through these portals before completion of the hiring process. Candidates with additional questions or concerns regarding any recruiting communications or Kapitus’ recruiting process in general should email ___ Kapitus is seeking an Accounts Payable Specialist to join our growing accounting team! This role requires a detailed and organized individual with the ability to manage several accounting and administrative projects simultaneously. The ideal candidate must be able to balance delivering exceptional performance in a fun, energetic and collaborative environment. What you will do: • Manage the entire Accounts Payable function (coding, processing, reporting) through an electronic bill paying system on a weekly basis, • Record & review all invoices for appropriate documentation and approval prior to payment, • Prepare wire transfers through online banking portals on a weekly basis, • Review and process credit card bills/expense reports, • Daily cash recoding in accounting general ledger, • Reconcile cash accounts to bank statements, • Prepare analysis of cash receipts and disbursements, • Assist with preparation of cash forecasts, based on historical trends, • Prepare of Form 1099s for issuance to vendors (MISC and NEC), • Assist with “ad-hoc” and special projects, as needed, • Maintain electronic vendor file documentation accurately and thoroughly, • Provide support to other team members for the monthly close What we’re looking for: • Bachelor’s degree (Accounting or Finance majors preferred), • Minimum three years prior experience with accounts payable or bookkeeping required, • Excellent computer skills required (Intermediate skills in Microsoft Excel is a plus), • Familiarity with electronic bill paying systems preferred (Experience with Mineraltree is a plus), • Familiarity with accounting software preferred (Experience with Sage Intacct is a plus), • Strong verbal and written communication skills expected, • Must be very hands-on; well organized; heightened attention to detail; highly organized and efficient; and able to manage multiple tasks concurrently, • Self-motivated and reliable individual with excellent analytical and interpersonal skills, • Ability to process large volume of transactions with accuracy, • Prior experience in the financial services sector is a plus, but not a requirement Kapitus Total Rewards Package Includes: • Competitive Base Salary Range of $48,400 – $77,700 Kapitus is providing this as a good faith salary range to comply with applicable law. The applicant’s final salary will depend on a number of factors including the applicant’s geographic location, skills, and experience., • Annual Incentive Compensation Eligibility – Up to 10% annually, • Health Insurance: We offer comprehensive medical, dental, and employer-paid vision plans through UnitedHealthcare (UHC), with various coverage levels available to meet the needs of our employees and their families., • 100% Company Paid Insurances: Kapitus fully covers the cost of basic short-term and long-term disability insurance, as well as vision insurance, ensuring our employees have comprehensive protection without any personal expense., • Voluntary Insurance: Supplemental life insurance as well as enhanced short- and long-term disability coverage are available through Mutual of Omaha, providing additional security for our employees. Additionally, Colonial Accident and Hospitalization insurances are also available, offering further protection against unforeseen events., • Paid Maternity and Parental Leave: Beyond state-mandated leave policies, Kapitus provides company-paid maternity and parental leave, supporting our employees during important family milestones., • LifeBalance Program: Enhance your lifestyle with our LifeBalance membership, which offers discounts on outdoor activities, the arts, health, and fitness. Additional benefits include:, • Pet and car insurance discounts., • Financial services such as LegalShield., • Relaxation and stress management tools, including a fully covered annual subscription to The Calm App., • Plum Benefits Discount Program: Access exclusive discounts on shows, travel, car rentals, and more, enriching your personal and family life., • Tuition Reimbursement: Pursue further education with up to $5,000 annually in tuition reimbursement, plus opportunities to attend relevant conferences and career development events., • Transit Reimbursement: We also offer transit reimbursement for all work-related travel, supporting your involvement in career and personal development activities., • Paid Time Off and Sick Time, • Retirement Benefits: Our 401K plan is managed through Fidelity, featuring a 25% match on employee contributions, helping you plan for a secure financial future. About Kapitus: Kapitus is one of the most reliable and respected names in small business financing. As both a direct lender and a marketplace built with a trusted network of lending partners, we can provide small businesses with the financing they need when, and how it is needed. We have spent our entire existence building a culture that makes us excited to come to work in the morning. Our company is fast paced, teammates need to be self-directed and have an internal motivation to do the right thing, even when the right thing takes a lot of hard work. We show our teammates our appreciation by offering great benefits, competitive pay and solid opportunity for growth. Company Mission: At Kapitus, our mission is to help small business owners grow their organizations by providing tailored, transparent, and ethical financing solutions. We invest in every business owner’s story and we are dedicated to building lasting relationships to champion their goals. We promise to keep the best interests of our clients at the center of the financing process by operating with transparency, fairness, and integrity. Consideration will be given to qualified remote candidates residing in states where Kapitus and/or one of its subsidiaries has an established physical presence.

About Brillio: Brillio is one of the fastest growing digital technology service providers and a partner of choice for many Fortune 1000 companies seeking to turn disruption into a competitive advantage through innovative digital adoption. Brillio, renowned for its world-class professionals, referred to as "Brillians", distinguishes itself through their capacity to seamlessly integrate cutting-edge digital and design thinking skills with an unwavering dedication to client satisfaction. Brillio takes pride in its status as an employer of choice, consistently attracting the most exceptional and talented individuals due to its unwavering emphasis on contemporary, groundbreaking technologies, and exclusive digital projects. Brillio's relentless commitment to providing an exceptional experience to its Brillians and nurturing their full potential consistently garners them the Great Place to Work® certification year after year. Consultant #LI-PS1 Know what it’s like to work and grow at Brillio: ___

Serverfarm is a leading developer and operator of data centers with over 750+ locations and key customer relationships in 45 countries. We're revolutionizing how data centers operate across North America, Western Europe, and Israel, serving the world's leading technology and hyperscale companies. With Manulife Investment Management's acquisition in 2023 and our award-winning InCommand platform we're positioned for explosive growth as AI adoption and cloud migration drive unprecedented demand for data center capacity. A career at Serverfarm means being at the forefront of digital infrastructure innovation, where your work directly impacts how the world's data is managed and secured. As we target 4x growth over the next four years, you'll have unprecedented opportunities to take on new challenges, develop cutting-edge skills, and grow your career across our expanding global operations. Join our team of innovators and help shape the future of sustainable data centers while building a career without boundaries. • Develop and maintain global consistent colocation design standards to drive equivalent resilience in new and existing data centers., • Support the deployment of new ServerFarm products in colocation data centers in a consistent way, including liquid cooling and high-density racks and systems to support hyperscale requirements for Cloud-compute, Machine Learning and AI services., • Reviews and updates global design standards and generational data center template designs., • Support development and operational engineering teams to review and accept proposed changes to site-specific infrastructure at ServerFarm data centers to validate standards, and to identify and document Accepted Deviations when appropriate., • Work with internal and external global teams to drive consistent standard solutions to expedite review processes and drive cost efficiency., • Set up global strategies to deploy specific customer products or design, and to drive consistency and efficiencies for delivering customer requirements. Functionally decompose complex problems into simple, straight-forward solutions., • Documentation, release and management of design guides, standards, specifications and procedures., • Assist in the career development of others, actively mentoring individuals and the community on advanced technical issues and helping managers guide the career growth of their team members, • 35% domestic and international travel., • Bachelor’s degree in electrical or closely aligned engineering discipline, or commensurate industry experience or military experience in lieu of degree may be acceptable., • 6+ years of electrical non-intern engineering experience in Mission Critical facilities including, but not limited to: data centers, power generation, oil/gas, and other mission critical facilities and/or infrastructure. (Experienced Engineer), • 2+ years of experience defining system-level architecture, performance, and equipment requirements, conceptual designs, project documentation and project delivery and hand-off., • Chartered or Professional Engineer (PE)., • Experiene of working with large global data center providers in multiple regions globally., • Knowledge of local building codes and safety regulations in multiple jurisdictions, • Ability to develop new concepts through exploration, design, testing and into deployment/mass production., • Proven track record in creating and releasing high quality, consistent documentation for processes, standards and procedures., • 5+ years of leading root cause analysis of equipment or system failures as well as incident support management, • Knowledge of critical data center equipment (Generators, Uninterruptible Power Supplies, Switchgear, Transformers, Power Feeders, Chillers, Plumbing, Fire Detection/Suppression, Air Handling Units, Computer, • Room Air Handling/Conditioning Units, Chillers, UPS, CRAH, CRAC...), • Demonstrated knowledge of electrical design codes in different locations, knowledge working with SPOF, • Strong record of mentoring and growing teams

Location: Remote / Flexible Type: Full-Time Starting Salary: Commensurate with experience Hours: Must be willing to work 9-5 EST We are seeking an experienced Head of Customer Support to build, lead, and continuously improve our customer support operations. This role is responsible for designing and managing the entire support infrastructure, including help desk systems, workflows, automations, knowledge base resources, and support processes. The Head of Customer Support will oversee the support team and ensure that customers consistently receive high-quality, efficient, and professional service. The ideal candidate is a highly organized operator with many years of experience leading customer support teams and implementing modern support systems using automation and AI tools. • Design and implement the company’s customer support infrastructure, • Set up and manage the help desk platform (Freshdesk, Zendesk, or similar), • Create efficient ticket routing, workflows, and automations, • Build and maintain a comprehensive knowledge base and help center, • Establish clear support processes and internal playbooks, • Hire, train, and manage customer support representatives, • Ensure consistent high-quality responses and customer satisfaction, • Monitor team performance and provide coaching and feedback, • Develop training materials and support guidelines, • Identify opportunities to improve efficiency using automation, • Implement AI tools for customer support workflows, • Improve response times and reduce repetitive manual tasks, • Continuously optimize the support system for scalability, • Track and improve key support metrics such as:, • response time, • resolution time, • ticket volume, • customer satisfaction, • Analyze trends in support requests to identify opportunities for improvement, • Continuously improve the overall customer support experience, • 5+ years of experience leading or managing customer support teams, • Strong experience implementing and managing help desk platforms (Freshdesk, Zendesk, Intercom, etc.), • Experience building support workflows, automations, and knowledge bases, • Experience using AI tools in customer support operations, • Strong leadership and organizational skills, • Excellent communication and problem-solving ability, • Ability to build systems and processes from the ground up The ideal candidate: • Has extensive experience leading customer support teams, • Is highly organized and operationally focused, • Enjoys building systems, processes, and automations, • Is proactive and constantly looks for ways to improve efficiency, • Is comfortable implementing AI-driven support tools, • Can manage both strategy and day-to-day support operations This role will be responsible for building a world-class customer support operation that scales with the growth of the company and ensures customers receive fast, helpful, and reliable service. • 5+ years of experience leading or managing customer support teams, • Strong experience implementing and managing help desk platforms (Freshdesk, Zendesk, Intercom, etc.), • Experience building support workflows, automations, and knowledge bases, • Experience using AI tools in customer support operations, • Strong leadership and organizational skills, • Excellent communication and problem-solving ability, • Ability to build systems and processes from the ground up

About Us: Spreedly is the world's leading Open Payments Platform, sitting at the center of a network processing more than $50b of GMV annually. Spreedly's Payments Orchestration platform enables and optimizes digital transactions with the world’s most complete payment services marketplace. Built on Spreedly’s PCI-compliant architecture, our Advanced Vault solution combines a modern feature-set with rule-based configurations to optimize the vaulting experience for all stored payment methods. Global enterprises and hyper-growth companies grow their digital business faster by relying on our payments platform. Hundreds of customers worldwide secure card data in our PCI-compliant vault and use tokenized card data to enable and optimize over $45 billion of annual transaction volumes with any payment service. Our vision is that the world is better with a diversified, inclusive payment ecosystem. Our mission is to accelerate commerce with an open, secure, and flexible payment platform that welcomes all payment participants. Our employees help us execute our vision by building a culture focused on autonomy, transparency, and collaboration in a dynamic, high-growth organization. Product Offering: Spreedly provides an open payments platform. The platform’s connectivity provides payments performance. Key products and services include: Payment Gateway Integration: Connects merchants, platforms, and marketplaces to multiple payment gateways and payment services.Tokenization: Securely stores and manages payment data with a universal tokenization service.Transaction Routing: Enables intelligent routing of transactions to optimize success rates and costs.Payment Vault: A secure storage solution for sensitive payment information.Fraud Tools Integration: Integrates with various fraud prevention tools to enhance transaction security. About the Role: The Staff Architect is a senior engineering leader responsible for designing, evolving, and governing Spreedly’s core technical architecture. You will ensure our platform is scalable, performant, reliable, and continues to meet the needs of a global payments ecosystem. You’ll collaborate closely with Engineering, SRE, Product, and Security to guide architectural decisions, evolve system design, and improve resiliency and developer experience. This is a hands-on role that blends strategic system design with deep technical curiosity. You’ll influence across teams, mentor senior engineers, and ensure technical decisions align with long-term business goals. Technologies we use: Ruby, Rails, Elixir, ___, AWS, JavaScript, TypeScript, ___, Phoenix, CockroachDB, Heroku, Postgres, Kafka, RabbitMQ * Architect for Scale and Reliability: Design and evolve core services and APIs to support high-throughput, low-latency payment processing at global scale. * Guide System Evolution: Define architecture blueprints for modernization (service decomposition, event-driven design, database scaling, and observability). * Technical Governance: Establish technical standards, review designs, and ensure consistency in architectural principles across teams. * Cross-Functional Partnership: Collaborate with Product Management, SRE, and Security to balance speed, safety, and scalability in solution design. * Hands-On Leadership: Prototype and validate new patterns, tools, and infrastructure approaches that improve reliability and developer velocity. * Mentorship and Multiplication: Coach Staff and Senior Engineers to think systemically and make architectural decisions aligned to business and customer outcomes. * Performance and Observability: Partner with SRE to define SLOs/SLIs, optimize performance, and ensure end-to-end visibility across distributed systems. * Security and Compliance Mindset: Embed secure coding, data protection, and PCI DSS best practices into architectural design and decision-making. * 10+ years of experience designing and operating production-grade systems at scale * Experience working with mission-critical, high-availability platforms (e.g., payments, ad tech, telecom, large-scale SaaS). * Deep understanding of distributed systems, APIs, asynchronous messaging, and data modeling * Proven experience in modernizing monolithic applications into modular or service-oriented architectures * Experience with Ruby and Node.js; exposure to Elixir or other functional programming languages is a plus. * Expertise in PostgreSQL, CockroachDB, or equivalent distributed databases; experience with schema design and performance tuning * Familiarity with Kafka, event-driven patterns, containerization, and AWS * Strong communicator—able to align engineering, product, and leadership around complex trade-offs * Demonstrated ability to mentor senior engineers and influence cross-team decisions without direct authority * Practical experience implementing observability frameworks, CI/CD improvements, and infrastructure-as-code patterns * Prior exposure to global-scale infrastructure challenges (multi-region architecture, resiliency patterns, throughput optimization) * Certifications in Cloud Architecture (AWS, GCP, or Azure) * Strong grounding in SDLC maturity, testing automation, and change management best practices * Ability to connect technical design to measurable business outcomes * Competitive salary + Equity * Outstanding Medical and Dental benefits, including 100% employer-paid options * Company-paid Life and Disability insurance * Optional vision and supplemental insurance options, and various Flexible Spending Accounts (FSA) * Open Paid Time Off policy + 12 weeks of paid leave for new parents * Matching 401(k) plan (5% up to $5,000 yearly) * $1,000 annual professional development stipend * Monthly home working/digital lifestyle stipend, new MacBook, and one-time accessory reimbursement * Access to company-paid professional coaching service * Visits to HQ in Durham, North Carolina for remote employeesWe champion the ethical, creative use of AI—if you’re someone who pairs human judgment with modern AI tools to work smarter and drive bigger impact, you’ll thrive here. Spreedly is an equal opportunity employer. We are committed to fostering, cultivating, and preserving a culture of diversity, equity, inclusion, and belonging. We actively work to drive out even unintentional discrimination in our hiring processes via practices like blindly graded work samples, structured interviews, and diversity awareness training. Due to the sensitive nature of what Spreedly does - handling payment data - finalist candidates must complete a successful background and reference check. At this time Spreedly is unable to provide sponsorship for employment, and we are not set up to support remote employees who reside in New York. In order to be considered for employment, applicants must be currently legally authorized to work in the job location country and not require future sponsorship in order to continue working in that country. We appreciate your interest in our company. Because of the high volume of resume flow, we may only respond to those candidates that we think will be a potential fit. #LI-AE1We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Description Who we are? United Imaging is a leading global medical device developer and supplier with a diversified portfolio of advanced medical products, digital healthcare solutions, and intelligent solutions that cover the entire process of imaging diagnosis and treatment. From our North American HQ in Houston, we are passionate about expanding our customer sales and support structure, embracing the highest quality and craftsmanship in each of our medical imaging products, and dedicated to building an outstanding organization. Join our innovative team with the mission of developing and supplying advanced technologies and improving patient care worldwide. As part of our global team, you will have the opportunity to collaborate with talented and dedicated colleagues while developing and expanding your career. Company Page: ___ Benefits When joining our team, we offer the following benefits: medical, dental, vision, short- & long-term disability insurance, employee assistance program, company paid basic life insurance, 401(k) with employer match, paid time off, sick leave, and (11) paid holidays. Compensation decisions are based upon the candidate level of skill, qualifications, geographical location and experience, and it is not typical for an individual to be hired at or near the top of the posted pay range. Additionally, the position may also be eligible to earn performance-based incentive compensation (such as cash bonus(es). Duties & Responsibilities • Provide top-level on-site service support that delights our customers and sets the benchmark for the medical imaging industry, • Work closely with Customer Care Center (regional and headquarter level) to effectively carry out trouble-shooting, maintenance, and updates on designated products, • Embrace new technology while levering core strengths in customer service and service support, • Play a key role in new, first-of-a-kind medical imaging system product launches in the US market, • Continually build competence in providing technical assistance and support to our customers, • Quickly and efficiently escalate challenges as appropriate to ensure expeditious resolution of all issues and high levels of customer satisfaction, • Responsible for installation of UIH diagnostic imaging equipment for designated products in geographic region This position is for a remote field service engineer. The selected candidate must live in or near the posting location for this position. Education • Familiar with the principles and hardware/software configurations of diagnostic imaging equipment (MR, CT, PET-CT, X-ray, etc.) and previous experience with relevant equipment strongly preferred, • Ideally, have previous field service experience where you have managed a geographic territory and demonstrated strong troubleshooting ability with hardware, mechanical, and software systems, • Strong customer communication skills with ability to effectively communicate both verbally and in writing, • Demonstrated ability to contribute to a team environment focused on customer success, • Superb customer facing skills needed for working with customers and internally at all levels within UIH / 3rd parties, contractors, and subcontractors. Must be able to quickly build rapport and gain respect from others;, • Valid driver's license and good driving record required; United Imaging is an Equal Opportunity Employer. Diversity, equity, and inclusion matter. United Imaging provides equal employment opportunities to all applicants for employment and prohibits discrimination and harassment of any type with regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.*Note: Relocation is not available for this role

At Rezilient, we’re redefining primary care by making access to healthcare more convenient, timely, and seamless. Our innovative CloudClinic model combines virtual provider visits with cutting-edge technology to create a personalized digital healthcare experience that puts patients at the center of their care. By streamlining care delivery and continuously expanding specialty services, we empower our care team to focus on patient well-being while providing the most comprehensive and accessible care possible. Rezilient Health is seeking a skilled, detail-oriented Data Engineer to architect and run the data backbone behind our mission. You’ll partner with operations, clinical, and engineering leaders to turn fragmented healthcare data into trustworthy, near-real-time insights that shorten time-to-care and keep patients at the center. You’ll design scalable batch and streaming pipelines into a secure, compliant data platform, model reliable core domains, and publish well-documented datasets that power patient and provider experiences. Your work will enable cutting-edge analytics and reporting, directly improving our care delivery and operational efficiency. Key Responsibilities: • Design, build, and maintain data pipelines that ingest, process, and transform data from various sources, including clinical operations, patient interactions, and system performance., • Collaborate with data scientists, analysts, and business stakeholders to understand requirements and enable reliable, data-driven product features and insights, • Develop and manage the data infrastructure, including databases, data lakes, warehouses, and ETL processes., • Optimize query performance and storage strategies to handle large, complex datasets, • Ensure data integrity, accuracy, and security across all stages of the data lifecycle, and support compliance with healthcare regulations (e.g., HIPAA)., • Implement best practices in data modeling, database design, and data architecture to support robust analytics and reporting capabilities, as well as downstream ML / AI applications., • Create and maintain documentation for data engineering processes and pipelines., • Stay current with industry best practices and emerging technologies in data engineering and architecture. Required Qualifications: • Bachelor’s degree in Computer Science, Data Science, Engineering, or a related field., • 3+ years of experience in data engineering, analytics, or a related role., • Strong proficiency in SQL and experience working with large-scale databases and data warehouses., • Experience with cloud platforms (e.g., AWS, Google Cloud, Azure) and data warehouse solutions (e.g., Redshift, BigQuery, Snowflake)., • Proficiency in programming languages such as Python or Scala for data processing and analysis., • Familiarity with ETL frameworks and tools like Apache Airflow, dbt, or similar., • Strong understanding of data governance, data quality, and healthcare compliance and security best practices., • Ability to work cross-functionally and communicate technical concepts to non-technical stakeholders. Preferred Qualifications: • Experience in the healthcare industry or working with healthcare-related datasets (e.g., clinical and/or claims data) and data interchange standards (e.g., HL7, FHIR, X12)

Datavant is the data collaboration platform trusted for healthcare. Guided by our mission to make the world’s health data secure, accessible and actionable, we provide critical data solutions for organizations across the healthcare ecosystem - including providers, health plans, researchers, and life sciences companies. From fulfilling a single patient’s request for their medical records to powering the AI revolution in healthcare, Datavanters are building the future of how data is connected and used to improve health. By joining Datavant today, you’re stepping onto a driven and highly collaborative team that is passionate about creating transformative change in healthcare. • This is a Remote role (Call Center) • Full-Time: Monday - Friday 8am-4:30pm CST, • Comfortable working in a high-volume production environment., • Processing medical record requests by taking calls from patients, insurance companies and attorneys to provide medical record status, • Documenting information in multiple platforms using two computer monitors., • Proficient in Microsoft office (including Word and Excel) We offer: Comprehensive onsite/virtual training program followed by job shadowing with an assigned mentor Company equipment will be provided to you (including computer, monitor, virtual phone, etc.) Full Benefits: PTO, Health, Vision, and Dental Insurance and 401k Savings Plan and tuition Assistance Pay ranges for this job title may differ based on location, responsibilities, skills, experience, and other requirements of the role. The estimated base pay range per hour for this role is:$15—$18.32 USD To ensure the safety of patients and staff, many of our clients require post-offer health screenings and proof and/or completion of various vaccinations such as the flu shot, Tdap, COVID-19, etc. Any requests to be exempted from these requirements will be reviewed by Datavant Human Resources and determined on a case-by-case basis. Depending on the state in which you will be working, exemptions may be available on the basis of disability, medical contraindications to the vaccine or any of its components, pregnancy or pregnancy-related medical conditions, and/or religion. This job is not eligible for employment sponsorship. Datavant is committed to a work environment free from job discrimination. We are proud to be an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status. To learn more about our commitment, please review our EEO Commitment Statement ___. ___, explore the resources available through the EEOC for more information regarding your legal rights and protections. In addition, Datavant does not and will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay. At the end of this application, you will find a set of voluntary demographic questions. If you choose to respond, your answers will be anonymous and will help us identify areas for improvement in our recruitment process. (We can only see aggregate responses, not individual ones. In fact, we aren’t even able to see whether you’ve responded.) Responding is entirely optional and will not affect your application or hiring process in any way. Datavant is committed to working with and providing reasonable accommodations to individuals with physical and mental disabilities. If you need an accommodation while seeking employment, please request it ___ by selecting the ‘Interview Accommodation Request’ category. You will need your requisition ID when submitting your request, you can find instructions for locating it ___. Requests for reasonable accommodations will be reviewed on a case-by-case basis. For more information about how we collect and use your data, please review our .

Headway’s mission is a big one – to build a new mental health care system everyone can access. We’ve built technology that helps people find great therapists with the first software-enabled national network of providers accepting insurance. 1 in 4 people in the US have a treatable mental health condition, but the majority of providers don’t accept insurance, making therapy too expensive for most people. Headway is building a new mental healthcare system that everyone can access by making it easy for therapists to accept insurance and scale their practice. Headway was founded in 2019. Since then, we’ve grown into a diverse, national network of over 45,000 mental healthcare providers across all 50 states who run their practice on our software and have served over 1 million patients. We’re a Series D company with over $325m in funding from a16z (Andreessen Horowitz), Accel, GV (formerly Google Ventures), Spark Capital, Thrive Capital, Forerunner Ventures and Health Care Service Corporation. We want your time here to be the most meaningful experience of your career. Join us, and help change mental healthcare for the better. Building a new mental healthcare system at Headway is only possible because of the scale and leverage that software can provide. The engineering team at Headway is a small (~120) but mighty team using technology to build that future (and have a fun time while doing it!). • Focus on the mission: We view software as a means of effecting change in the world, not as an end unto itself. We write software to empower our patients and therapist to better solve the problems they’re facing., • Ship small, learn fast: We are building new and novel products and believe that we learn what our users need by quickly shipping and iteration, • Everything is a product: Whether it's our patient search experience or a developer productivity improvement, we treat everything we build at Headway as a product with end-users in mind., • Optimize for trust: We believe that engineers should be continually learning. To learn effectively and to be productive, engineers must feel safe asking questions and discussing mistakes., • Languages: Python 3, TypeScript, • Libraries & Frameworks: FastAPI, SQLAlchemy, React, Remix, ___, • Datastores: Postgres, Redis, • Infrastructure: AWS (Fargate, ECS, S3, and more), Spark and Kafka, • Monitoring: Datadog, PagerDuty, Sentry, • Version Control: Github, PagerDuty, • Vulnerability Management: Snyk, Semgrep, • Cloud Security: Lacework At Headway, we’re building a national network of therapists who accept insurance — and making mental healthcare radically more accessible in the process. Supporting providers isn’t just about connecting them with patients — it’s about delivering the tools they need to manage their practice with ease, confidence, and compliance. Our providers are the heart of Headway’s mission — and empowering them with an easy-to-use platform is critical to both their success and the quality of care patients receive. Whether it’s saving providers time, simplifying documentation, or ensuring compliance, this role is at the center of our providers’ lives. As an engineering leader at Headway, you will be responsible for leading and growing the engineering pods behind our core provider experiences through people development, strategic planning, and hands-on technical support or guidance. You get to play a leading role in defining what and how these teams build, setting up how the teams operate, support, and ultimately drive best-in-class user experiences that have a measurable impact on our ability to execute and meet the demands of a high growth startup. This is a critical leadership role for Headway and our mission to make mental healthcare more accessible. By helping providers spend less time on administrative tasks and more time on care, you’ll directly support both provider satisfaction and patient access. We’re looking for experienced engineering team leaders and people managers who are relationship-obsessed, drive results and enable their teams to build for technical excellence. As a Senior Engineering Manager at Headway, you will work closely with Engineering Leadership, Product, Design and Business teams to help shape the future of the engineering organization. This is an exciting opportunity for a passionate, mission-aligned engineering leader to make an immediate impact on our rapidly scaling engineering team. • Lead and manage engineering teams of 12+ engineers, • Ensure there is process and product alignment across your team, • Develop and grow your team through weekly 1-1s, mentorship, and feedback, • Work with and help develop aspiring engineering leaders within the engineering team, • Contribute to the broader company strategy and product roadmap, • Help build out our engineering team as the headcount grows from 120 to 175+ through the remainder of the year, • You have 5-7+ years of experience as an experienced Engineering Manager, concurrently leading multiple teams, and/or managing managers, • You have 3-5+ years of experience as a Software Engineer, • You have a strong product mindset and have built strong cross-functional relationships that drive optimal user experiences and build trust with users, • You have a strong technical foundation that allows you to ensure your team is making appropriate technical decisions, • You have a track record of building and leading high performing teams that have effectively delivered business outcomes through technical investments, • You have a track record of working well across teams and functions, • It's a nice to have if you've had prior experience with Python and React and working with AWS infrastructure, • It's a nice to have if you've had experience in health tech, building user-facing products, • BS, MS in Computer Science or related field After you apply to Headway, here are some details of what to expect during the interview process. • Initial screen: You’ll connect with someone in recruiting so you can learn more about the team, Headway’s mission and exciting growth, and we can get a better idea of your background., • First rounds: You'll meet with an engineering leader on the team to go deeper into your team and people leadership experiences and complete one technical (systems design) interview., • Final rounds: You’ll meet team members across product and engineering leadership for multiple behavioral interviews, leaving you with a fuller picture of what it’s like to work at Headway., • References and the Offer: Our favorite part of the process! We'll send over all of the details, including specifics on employee equity, and congratulatory messages from excited future team members! The expected base pay range for this position is $234,600 - $276,000, based on a variety of factors including qualifications, experience, and geographic location.In addition to base salary, this role may be eligible for performance-based variable compensation and an equity grant, depending on the position and level. We are committed to offering a comprehensive and competitive total rewards package, including robust health and wellness benefits, retirement savings, and meaningful ownership opportunities through equity. Compensation decisions are made holistically, ensuring fairness and alignment with market benchmarks while recognizing individual contributions and potential. Benefits offered include: Equity Compensation • Medical, Dental, and Vision coverage, • HSA / FSA, • 401K, • Work-from-Home Stipend, • Therapy Reimbursement, • 16-week parental leave for eligible employees, • Carrot Fertility annual reimbursement and membership, • 13 paid holidays each year as well as a Holiday Break during the week between December 25th and December 31st, • Flexible PTO, • Employee Assistance Program (EAP), • Training and professional development #LI-AC1 We believe a team's strength is in its people, and we cannot achieve this mission without a team that reflects the diversity of this problem – across race, ethnicity, gender, sexuality, age, national origin, religion, family status, disability, military status, and experience. Headway is committed to the full inclusion of all qualified individuals. As part of this commitment, Headway will ensure that persons with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or receive other benefits and privileges of employment, please inform the recruiter when they contact you to schedule your interview. Headway employees work remotely across the US, with the option to work from offices in New York City, San Francisco and Seattle. Headway participates in E-Verify. To learn more, click ___

At TixTrack, we support our clients by creating superior ticketing and technology products for performing arts institutions through a combination of modern technology, beautifully simple design, and the art of listening. Headquartered in the heart of the Theatre District in New York City, we are a growing team of hardworking, highly motivated individuals. We are passionate about our work and driven to innovate with our customers to solve current and future challenges with new solutions. Our core product, Nliven, is a real-time platform that helps venues manage ticket sales efficiently while creating a more engaging buying experience for customers. With a presence across both the US and UK, we are anticipating robust growth in 2026. Even with a highly dispersed, largely remote workforce, we stay connected through our Slack channels, virtual events and regional meetups. Come see how we "role". We are building the platform that powers the performing arts; not just ticketing, but ticket protection, parking, CRM, donations, memberships, and martech, all integrated into a single ecosystem. The Senior Product Manager for Partners and Integrations will own the product delivery for this expanding surface area. This is a new role on a new team, and the first dedicated PM for our integrations and API platform. You will be responsible for ensuring our API achieves full parity with our consumer white-label ordering platform, that it is scalable, reliable, and secure, and that our growing roster of integration partners can build on it with confidence. You'll partner deeply with Engineering and Design, while shaping the strategy for how third-party products connect to Nliven. Reporting to the VP, Product, this is a high-leverage individual contributor role for someone who is equal parts platform thinker and execution-focused PM. This position is full-time and fully remote. Candidates must be located within one of the following states: California, Colorado, Connecticut, Florida, Louisiana, Minnesota, New Jersey, New York, North Carolina, South Carolina, Oregon, Texas, Virginia or Wisconsin. Candidates may be required to travel and/or meet up in-person from time to time. There may also be an expectation in the future for hybrid work in a local office. * The Platform Builder: You think in systems, not just features. You understand that an API is a product, and you obsess over the developer experience, reliability, and extensibility that make a platform thrive. * The Bridge: You are fluent in both business and technical conversations. You can discuss webhook payloads and data contracts with engineers in the morning and integration strategy with leadership in the afternoon. * The Pioneer: You are energized, not intimidated, by building something from scratch. You've stood up a new product area, team, or discipline before and know how to create structure without bureaucracy. * The Closer: You don't just write roadmaps, you ship. You have a track record of driving integrations or platform features from concept through launch in a B2B SaaS environment. * Own the API as a product. Drive the strategy to bring our API to full parity with our consumer white-label ordering platform, ensuring partners and integrators have access to the same capabilities as our native experience. * Ensure platform reliability and scale. Partner with Engineering to define and monitor standards for API performance, security, and uptime. Treat infrastructure quality as a feature our partners and their customers feel. * Launch and expand integrations. Lead the product lifecycle for new integrations across our ecosystem — CRM, donations, memberships, ticket protection, parking, martech — from discovery through delivery. * Become the expert on our competitive landscape. Analyze the functional gaps between Nliven and key competitors in the enterprise performing arts space (e.g., Tessitura, AudienceView) to inform a winning integration strategy. * Shape the partner ecosystem strategy. Define how third-party products connect to Nliven, evaluate new integration opportunities, and build the frameworks that let our partner roster scale. * Drive data-informed decisions. Establish KPIs for integration adoption, API reliability, and partner satisfaction. Use market data, customer insights, and usage analytics to guide what we build and in what order. * Collaborate deeply with Engineering and Design. Work hands-on with your cross-functional team to write clear PRDs, iterate on prototypes, and ensure smooth execution from concept to launch. * Be the voice of our integration customers. Work directly with clients and partners to understand their challenges, gather feedback, and translate those insights into product requirements that solve real problems. * Align with the broader product roadmap. Collaborate with the VP of Product, senior management, and peers across Product, Sales, and Customer Success to ensure the integrations roadmap supports TixTrack's long-term vision. Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for the job. Duties, responsibilities, and activities may change at any time with or without notice. Minimum Requirements * Four or more years of proven experience in product management, with a focus on APIs, platform products, integrations, or developer-facing tools. * Experience in a B2B SaaS environment, with a strong understanding of B2B or B2B2C platforms. * Technical fluency: you can discuss APIs, webhooks, data flows, and system architecture with engineering teams and make informed trade-off decisions. * Demonstrated success launching integrations or platform features from concept through delivery. * Understanding of product management principles, methodologies, and best practices. Preferred * Experience in ticketing, live events, or performing arts technology. * Experience with consumer-facing products and/or mobile applications. * Experience standing up a new product area or team. Essential Skills * Strong oral and written communication skills. * Ability to work independently, managing multiple projects and deadlines. * Strong analytical, decision-making, and creative problem-solving skills. * Strong attention to detail. * Ability to work cross-functionally and collaborate well with other teams. * Excellent organizational, leadership, and time management skills. * Microsoft Office * Google Suite * Slack * Zendesk * Jira Find Harmony - We confidently manage our work priorities and feel comfortable taking time to enjoy life outside of work. Have a Clear View - We are transparent and honest, understand our roles, and know how we contribute. Be a Fan - We are passionate about our work and driven to innovate with our customers to solve current and future challenges with new solutions. Welcome All - We are a diverse group of employees that come together as a team, without ego, and do great work. Perform at Your Best – We are committed to our customers success, always willing to listen and improve, to ensure our products exceed expectations. Radical Curiosity - We Stay Hungry - We approach each day with curiosity and accountability; learning, engaging fully, questioning assumptions, connecting our work to the bigger picture, and always keeping the customer at the center. Embrace Change - We Own Outcomes Together - We succeed by holding ourselves accountable, collaborating deeply across teams, embracing change, and continuously improving together. Seek Solutions - We Continuously Innovate Together - We focus on solutions and client value by acting decisively, prioritizing what matters most, and turning ideas into results through rapid, iterative action. Empathy - We Grow Together - We listen deeply to our customers and to each other, using data, empathy, and mutual respect to grow stronger together. Transform - We Raise The Bar - We set high standards, honor our commitments, and move forward every day with a success mindset, driving continuous improvement and quality for our customers. TixTrack is committed to a workplace where everyone is free from bias, prejudice, discrimination, and harassment. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law. We strive to ensure a welcoming work environment where everyone belongs and is valued, encouraged, & respected. We embrace and celebrate the unique experiences, perspectives, and cultural backgrounds that each employee brings to our workplace. We are focused on building a culture that acknowledges and values diversity, equity, and inclusion. * Base annual salary range of $140,000 to $165,000, commensurate with experience * Eligibility for annual bonus based on performance and company success * 100% of premium paid for medical, dental and vision benefits for employee and dependents, with an HSA-eligible option (with a $1,000 employer contribution for 2026) * Company-paid life insurance * Traditional and Roth 401k plans * Paid parental leave * Learning & development opportunities with company reimbursement for eligible educational expenses * Working abroad opportunities * Volunteer days off * Flexible scheduling * Up to $300 reimbursement for initial equipment to set up hybrid work environment * Generous PTO and holiday schedule * Remote work environment Our team is here to support you throughout the hiring process with reasonable accommodations. We strive to provide an unbiased and equitable interview experience for all applicants. If you need assistance applying for a role due to a disability or special need, please let us know by emailing ___.

Description Title: Executive Director, Foundation for Homan Square Employee Status: Full Time - Exempt Salary: Grade 8 Starting range of $124,000 - $155,000 Reports to: Executive Director, Chicago Metro Region Matrix Reporting: Foundation for Homan Square Board of Directors Department: Place Based Initiatives Location: Chicago Hybrid Remote: In office: T/W/TH and other days as required Requirements The Organization IFF is a mission-driven lender, real estate consultant, and developer that helps communities thrive. Key to our success has been a deep sense of purpose, a broad perspective, and a relentless focus on achieving positive results. Across the Midwest we help clients from every sector, including human service agencies, health centers, schools, affordable housing developers, and healthy food grocery operators. Staff contribute extensive business experience and an unrivaled connection to the mission of IFF to the clients we serve. IFF manages the Foundation for Homan Square, a non-profit, community-based organization formed in 1995 to oversee the Homan Square redevelopment plan. FHS serves as an umbrella organization managing initiatives and properties on the Homan Campus, including the Homan Square Community Center, The Charles H. Shaw Technology and Learning Center, and the Nichols Tower, as well as over 300 units of affordable housing. Equity, Diversity, and Inclusion Partnering to create thriving communities is at the heart of everything we do. We leverage knowledge, capital, and resources to advance equitable and transformational outcomes in under-resourced communities, guided by our commitment to be an inclusive, anti-racist and anti-oppressive institution that honors communities as asset rich and as experts in their own stories. Basic Job Function The Executive Director (ED) of the Foundation for Homan Square is the primary leader responsible for overseeing the strategic, operational, and financial management of the organization. In partnership with the FHS Board of Directors, staff and community stakeholders the ED will drive the mission, vision and goals of FHS. This position requires a dynamic leader with expertise in strategic planning, community engagement, fundraising, and the ability to collaborate with diverse teams, particularly those working on complex real estate development projects. The ED will advance community engagement and foster collaborations in the Homan Square community, as well as the broader North Lawndale and East Garfield Park communities, in alignment with FHS’s mission and its strategic plan. The ED will coordinate all activities related to FHS as one of IFF’s Placed Based Initiatives, including asset management to maintain strong residential and commercial tenant relationships and supporting IFF’s Community Development Solutions team in executing real estate development projects that align with FHS’ strategic plan. As the identified leader of FHS, the ED will manage the FHS Board; advisory committees; community relations, and public relations efforts, including interactions with elected officials and government stakeholders. The ED will be responsible for shaping and stewarding the long-term vision for Homan Square, while maintaining a comprehensive understanding of FHS’s current and future commercial and housing assets as well as its business operations. IFF seeks candidates with a commitment to the work we do who can demonstrate their creativity, diligence, enthusiasm, growth-mindset, thoughtfulness, and passion to make meaningful change in the areas of economic and racial justice. The successful candidate will have executive level experience in nonprofit management, a deep understanding of community development, and a demonstrated ability to lead and inspire others. The ED must be a forward thinking, collaborative leader dedicated to fostering an inclusive and supportive organizational culture and improving the community’s quality of life. Core Responsibilities: 1. Leadership and Strategy • Lead the development and execution of FHS’s strategic goals and workplan objectives, ensuring alignment with community needs and the FHS mission., • Collaborate with the Board of Directors and IFF Core Team on the execution of strategic plans and implement workplans., • Coordinate and staff the FHS Board of Directors and Community Advisory Committees including setting schedules, developing and sending materials, and coordinating other IFF staff when needed., • Work with IFF’s Asset Management, Community Development Solutions, Finance Department and External Affairs departments to develop a strategic planning framework that fosters a shared vision for future community development in Homan Square., • Provide strategic guidance and collaboration to IFF Community Development Solutions and Asset Management staff to inform the development and implementation of real estate projects, management of real estate assets, and strong customer service with residential and commercial tenants. Ensure alignment with FHS’s long term strategic plans for facility usage and development., • Develop and coordinate the Homan Square Leadership Council to provide a liaison and reporting/advising relationship between the executive leadership of Homan Square campus providers and FHS Board and Community Advisory Committee, IFF leadership, and other staff members. Organize meetings and other activities to develop and nurture client engagement and ensure strategic support of FHS’ management goals and future development. Responsible for working closely with nonprofit tenants of the campus to maximize coordination of services and ensure nonprofit leaders can inform and contribute to the ongoing development of the campus and community. 2. External Relationships and Advocacy • Public Engagement. Serve as Primary spokesperson for FHS to the press, government, funders, the public, and others as needed., • Build and maintain relationships with community leaders, local government officials, funders and other stakeholders to advance FHS initiatives., • Community Engagement. Responsible for initiating, convening, coordinating and implementing all community residents and customer engagement activities including community empowerment and engagement and customer marketing and recruitment for community development projects. Plan and implement community building and organizing campaigns with residents and organizations and to connect the campus to the greater North Lawndale community., • Represents FHS within the greater North Lawndale/East Garfield Park communities, and citywide, to advance community development goals and strategies on the west side and within the Homan Square target community, including membership on community Boards and other organizations., • Community Development Advocacy. Monitor neighborhood and broader community development trends, advocating for policies and projects that advance FHS’s mission and vision, • Communications Planning. Works with IFF External Affairs staff to develop and implement ongoing communications and resource development plans needed to support the campus and IFF’s work in the community. 3. Operations and Management • Program Management. Oversee the development, implementation and evaluation of programs and services that align with FHS’s mission, community needs, and strategic plans., • Staff and Vendor Oversight. Manage, monitor, and support staff and vendors, ensuring all are held accountable for performance and organizational outcomes., • Work with IFF staff to maintain a knowledge and understanding of both current and future FHS commercial and residential operations and assets including tenant relationships, housing concerns, financial and budgetary matters and future expansion and development. Attend and participate in appropriate meetings, phone conferences, email updates and briefings related to maintaining a high level understanding of FHS business matters and IFF’s strategic goals., • Facility Management Oversight. Serve as thought partner to Facility management personnel on building capital improvements, maintenance plans and safety., • Legal and Risk Management. Work with legal counsel to mitigate risk, handle any legal issues, and protect FHS’s interests. 4. Financial Oversight • Fundraising Strategy and Execution. In collaboration with the IFF team, participate in the development and execution of fundraising strategies, including donor prospecting and cultivation. Maintain relationships with key donors and partners and increase revenue to support FHS’s initiatives. Fundraising plans should address both annual operating and long-term capital requirements, • Budget and Financial Management. Oversee the financial health of the FHS by developing and managing budgets in partnership with the FHS CFO. Monitor cash flow and expenses, ensuring resources are allocated appropriately and budget projections are realistic and attainable., • Reporting. In partnership with FHS CFO, provide the Board with regular financial reports and updates on organizational performance. 5. Maintains required job knowledge and skills and core professional competencies. Attends and participates in required educational programs and staff meetings., 6. Cultivates a culture of openness in information sharing. Encourages open communication, cooperation, and the sharing of knowledge., 7. Demonstrates a commitment to equity, diversity, and inclusion. Promotes an environment of empathy and respect, ensures the inclusion of all team members, and will actively engage in EDI events and learning opportunities., 8. Perform other projects as assigned. Performance Measures: 1. Successful completion of strategic activities and projects according to goals set forth in annual work plan. Responsiveness to new activities and projects that emerge or are assigned, and the ability to advance these successfully., 2. High level of satisfaction of FHS Board, Community Advisory Committee members, campus partners and target area residents with respect to coordination of meetings, events, activities and communications., 3. High level of satisfaction of IFF Community Development Solutions, Asset Management, and other internal IFF teams with respect to coordination and performance of agreed upon supports., 4. Written and oral presentations are clear, well organized, comprehensive and persuasive. Appropriate supporting material and visual aids are well utilized and enhance the presentation., 5. Fundraising opportunities are developed and funding goals are met., 6. Cultivates a culture of openness in information sharing. Encourages open communication, cooperation, and the sharing of knowledge., 7. Models personal accountability that promotes ownership and engagement., 8. Builds and maintains effective working relationships with colleagues, peers and team members., 9. Values and supports differences in others, contributing to an inclusive work environment. Demonstrates the ability and willingness to communicate effectively with people of diverse backgrounds and experiences to create a collaborative, collegial, and caring community. Position Qualifications: Education: Master’s Degree preferred, preferably in nonprofit management, community development, urban planning or studies or business. Previous Experience: At least 7 years of executive leadership experience and involvement with community engagement or organizing, community development, and, leadership development. Special Knowledge & Skills: • Knowledge of the greater North Lawndale community, its nonprofit organizations and elected officials is preferred., • Exceptional interpersonal and customer service skills., • Some fundraising experience is preferred Standard Benefits: • Medical, dental, and vision insurance, • Paid time off, • 401(k) retirement plan with employer contribution, • Life Insurance, • Short and long term disability Work-Life Balance Benefits: Hybrid workplace Summer Fridays Employee Development Benefits: • Professional development stipend, • Mentorship program Miscellaneous: • Wellness programs, • Employee assistance, • Referral Bonuses IFF does not offer the following: • relocation package, • 100% remote, • provide sponsorship to applicants who require or will require a work permit. Check off only some boxes in the requirements listed above. Studies have shown that marginalized communities - such as women, LGBTQ+ and people of color - are less likely to apply to jobs unless they meet every qualification. So, if you're excited about this role, we encourage you to apply. Application Instructions: Please visit the Careers section of our website to apply online. Both a resume and cover letter are required for this role. IFF values equity, diversity, and inclusion as part of its mission to strengthen nonprofits and the communities they serve. IFF is an equal opportunity employer and is committed to building and maintaining a culturally diverse workplace that is free of discrimination and harassment of any kind. We encourage women, minorities, individuals with disabilities and veterans to apply. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, veteran status, or any other status protected by the laws or regulations in the locations where we operate.

At TixTrack, we support our clients by creating superior ticketing solutions for performing arts and cultural institutions through a combination of modern technology, beautifully simple design, and the art of listening. Headquartered in the heart of the Broadway Theatre District, NYC, we are a small, but growing team of hardworking, highly motivated individuals. We are passionate about our work and driven to innovate with our customers to solve current and future challenges with new solutions. Our core product, Nliven, is a real-time platform that helps venues manage ticket sales efficiently while creating a more engaging buying experience for customers. With a presence across both the US and UK, we are anticipating robust growth in 2026. Even with a highly dispersed, largely remote workforce, we stay connected through our Slack channels, virtual events and regional meetups. Come see how we “role”. The Customer Support Engineer provides the first line of engineering and technical support after traditional customer support channels are unable to resolve a production system issue or technical question. This role serves as the gatekeeper between Ticketing Services team members collaborating directly with customers and the Engineering / Product teams to improve both customer relationships and the Nliven product. This position reports directly to the VP of Customer Experience. This position is full-time and fully remote. Candidates are preferred to be located in the Eastern timezone, ideally in New York, Connecticut, or New Jersey. We will also consider candidates in Florida, Virginia, North Carolina, South Carolina, as well as these Central timezone states: Louisiana, Wisconsin, Minnesota, and Texas. Candidates may be required to travel and/or meet up in-person from time to time. There may also be an expectation in the future for hybrid work in a local office. * You bring a strong technical foundation and can comfortably read and interpret code (C#, JavaScript, SQL, CSS), using that knowledge to troubleshoot complex production issues and clearly communicate findings to both technical and non-technical audiences. * You are naturally curious and analytical, with a proven ability to diagnose issues using logs, telemetry, and system behavior, and you take ownership of problems through to resolution. * You thrive in a cross-functional environment, partnering effectively with Customer Experience, Product, and Engineering teams to translate real-world customer challenges into actionable insights, bug reports, and product improvements. * You are highly organized and detail-oriented, able to manage multiple priorities while maintaining a strong customer-first mindset and contributing to documentation, knowledge bases, and scalable support processes. * Assist customers and internal team members in troubleshooting technical challenges raised via customer calls or Hubspot tickets and ensure the product and its features work as intended. * Identify features that do not work as intended and file bug reports in Jira for the product team evaluation and prioritization. * Liaise internally with various Engineering sub-teams, when necessary, based on technical challenges and support cases. * Link bug and feature request tickets logged in Jira to Hubspot tickets and communicate back to Ticketing Services when related items are worked on and released/fixed by the Development team. * Collaborate with Product / Ticketing Services on process for tracking support-related bugs and feature requests - logging and prioritization. * Contribute actively to Product / Ticketing Services knowledge bases and other product-related and technical documentation. * Develop flowcharts, layouts, and/or documentation to identify requirements and propose solutions. * Work closely with customers and cross-functional departments to communicate API and integration capabilities of the system. Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for the job. Duties, responsibilities, and activities may change at any time with or without notice. Minimum Requirements * Bachelor’s degree in Computer Science, Engineering, or related field. * At least 2 years of software engineering or development experience and/or previous experience in a technical customer support role. * Hands-on experience with ability to read, interpret, and summarize C#, Javascript, CSS, and SQL. * Proven experience with Google Analytics and Google Tag Manager for tracking and data layer implementation, along with proficiency in custom CSS for front-end styling and customization. * Hands-on experience reading system telemetry: logs, dashboards, and monitors. * Experience with cloud-based infrastructure, DNS, networking, storage, logging, and monitoring tools is a plus. * Understanding of software development and testing methodologies and deployment practices is a plus. Essential Skills * Strong oral and written communication skills. * Ability to work independently and manage multiple projects and deadlines. * Possess strong analytical and problem-solving skills. * Ability to troubleshoot and use deductive reasoning to solve difficult production issues. * Possess a strong resolve to see long-running tasks through from inception to resolution. * Strong customer service skills. * Excellent organizational skills with high attention to detail. * Google Suite * Slack * JIRA * Hubspot * Teamwork * Tableau Find Harmony - We confidently manage our work priorities and feel comfortable taking time to enjoy life outside of work. Have a Clear View - We are transparent and honest, understand our roles, and know how we contribute. Be a Fan - We are passionate about our work and driven to innovate with our customers to solve current and future challenges with new solutions. Welcome All - We are a diverse group of employees that come together as a team, without ego, and do great work. Perform at Your Best – We are committed to our customers success, always willing to listen and improve, to ensure our products exceed expectations. Radical Curiosity - We Stay Hungry - We approach each day with curiosity and accountability; learning, engaging fully, questioning assumptions, connecting our work to the bigger picture, and always keeping the customer at the center. Embrace Change - We Own Outcomes Together - We succeed by holding ourselves accountable, collaborating deeply across teams, embracing change, and continuously improving together. Seek Solutions - We Continuously Innovate Together - We focus on solutions and client value by acting decisively, prioritizing what matters most, and turning ideas into results through rapid, iterative action. Empathy - We Grow Together - We listen deeply to our customers and to each other, using data, empathy, and mutual respect to grow stronger together. Transform - We Raise The Bar - We set high standards, honor our commitments, and move forward every day with a success mindset, driving continuous improvement and quality for our customers. TixTrack is committed to a workplace where everyone is free from bias, prejudice, discrimination, and harassment. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law. We strive to ensure a welcoming work environment where everyone belongs and is valued, encouraged, & respected. We embrace and celebrate the unique experiences, perspectives, and cultural backgrounds that each employee brings to our workplace. We are focused on building a culture that acknowledges and values diversity, equity, and inclusion. * Base annual salary range of $70,000 to $85,000, commensurate with experience * Eligibility for annual bonus based on performance and company success * 100% of premium paid for medical, dental and vision benefits for employee and dependents, with an HSA-eligible option (with a $1,000 employer contribution for 2026) * Company-paid life insurance * Traditional and Roth 401k plans * Paid parental leave * Learning & development opportunities with company reimbursement for eligible educational expenses * Working abroad opportunities * Volunteer days off * Flexible scheduling * Up to $300 reimbursement for initial equipment to set up hybrid work environment * Generous PTO and holiday schedule * Remote work environment Our team is here to support you throughout the hiring process with reasonable accommodations. We strive to provide an unbiased and equitable interview experience for all applicants. If you need assistance applying for a role due to a disability or special need, please let us know by emailing ___.

Description Who we are? United Imaging is a leading global medical device developer and supplier with a diversified portfolio of advanced medical products, digital healthcare solutions, and intelligent solutions that cover the entire process of imaging diagnosis and treatment. From our North American HQ in Houston, we are passionate about expanding our customer sales and support structure, embracing the highest quality and craftsmanship in each of our medical imaging products, and dedicated to building an outstanding organization. Join our innovative team with the mission of developing and supplying advanced technologies and improving patient care worldwide. As part of our global team, you will have the opportunity to collaborate with talented and dedicated colleagues while developing and expanding your career. Company Page: ___ Benefits When joining our team, we offer the following benefits: medical, dental, vision, short- & long-term disability insurance, employee assistance program, company paid basic life insurance, 401(k) with employer match, paid time off, sick leave, and (11) paid holidays. Compensation decisions are based upon the candidate level of skill, qualifications, geographical location and experience, and it is not typical for an individual to be hired at or near the top of the posted pay range. Additionally, the position may also be eligible to earn performance-based incentive compensation (such as cash bonus(es). Duties & Responsibilities • Provide top-level on-site service support that delights our customers and sets the benchmark for the medical imaging industry, • Work closely with Customer Care Center (regional and headquarter level) to effectively carry out trouble-shooting, maintenance, and updates on designated products, • Embrace new technology while levering core strengths in customer service and service support, • Play a key role in new, first-of-a-kind medical imaging system product launches in the US market, • Continually build competence in providing technical assistance and support to our customers, • Quickly and efficiently escalate challenges as appropriate to ensure expeditious resolution of all issues and high levels of customer satisfaction, • Responsible for installation of UIH diagnostic imaging equipment for designated products in geographic region This position is for a remote field service engineer. The selected candidate must live in or near the posting location for this position. Prior medical imaging field service experience required. Working Conditions: Magnetic Environment Exposure: This position requires working in an environment where strong magnetic fields may be present. Employees may be exposed to powerful magnets, electromagnetic equipment, or other devices that generate magnetic fields. Risk to Ferrous Metals in the Body: Due to the nature of the magnetic environment, employees must not wear or carry ferrous metals on their person while in the designated work area. This includes, but is not limited to, metal objects such as steel, iron, and other ferrous materials. Additionally, employees with implants, medical devices, or foreign objects containing ferrous metals within their body (e.g., certain surgical implants, pacemakers, or metal pins) may be at risk and must disclose any such conditions to their supervisor prior to starting work. Education • Familiar with the principles and hardware/software configurations of diagnostic imaging equipment (MR, CT, PET, DR, etc.) and previous experience with relevant equipment strongly preferred, • Ideally, have previous field service experience where you have managed a geographic territory and demonstrated strong troubleshooting ability with hardware, mechanical, and software systems, • Possess relevant IT skills with competence on Windows, Microsoft Office suite, and network communication and connectivity., • Strong customer communication skills with ability to effectively communicate both verbally and in writing, • Demonstrated ability to contribute to a team environment focused on customer success, • Superb customer facing skills needed for working with customers and internally at all levels within UIH / 3rd parties, contractors, and subcontractors. Must be able to quickly build rapport and gain respect from others;, • Valid driver's license and good driving record required; United Imaging is an Equal Opportunity Employer. Diversity, equity, and inclusion matter. United Imaging provides equal employment opportunities to all applicants for employment and prohibits discrimination and harassment of any type with regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.*Note: Relocation is not available for this role

Join AutogenAI – Revolutionizing Proposal Writing with generative AI AutogenAI is a leader in generative AI SaaS, transforming how organizations draft and optimize winning proposals through cutting-edge natural language processing technology. We are one of the fastest-growing AI companies in the world, expanding rapidly to meet the increasing demand for AI-driven solutions across industries. Our innovation stems from a belief that language AI technology will revolutionize business communication over the next decade. We empower our clients to grow faster and more efficiently by delivering AI language engines customized to their needs that save time, improve content quality, and increase win rates in highly competitive markets. AutogenAI is a company where everyone can have a career-defining experience and success is achieved by fostering a culture where innovation and ambition thrive. As we scale, passionate professionals are invited to join our journey of innovation, helping shape the future of AI-powered business solutions. You've spent years mastering proposal development. You understand compliance matrices, scoring criteria, and review cycles in ways most people never will. You've navigated procurement bureaucracy, managed impossible deadlines, and turned vague requirements into winning narratives. Now imagine your methodology becoming the foundation for how thousands of proposal teams work. AutogenAI created the category of AI-powered proposal development. We weren't first to market - we invented the market. While others are still trying to figure out how to apply generic AI to proposals, we've been building purpose-built linguistic engines specifically for proposal development since before ChatGPT existed. We need battle-tested proposal professionals who can translate hard-won expertise into intelligent workflows. Not technologists trying to learn proposaling. Not consultants who think traditional methodology is the ceiling rather than the foundation. Your expertise matters more than your credentials. We don't care if you're APMP certified or Shipley trained - we care if you've lived through 100+ competitive evaluations and can tell us what actually drives win rates versus what the textbooks say. We care if you can see where the industry is going, not just where it's been. This isn't a lateral move into sales support. This is your expertise becoming product capability. Your process knowledge influencing platform architecture. Your voice shaping how AI understands proposal development. The Role: Principal Proposal Solutions Consultant You'll work as a domain expert alongside our sales team, demonstrating how AutogenAI supports the full end-to-end proposal lifecycle for enterprise customers. This is an expert-to-expert role focused on showing proposal teams how they'd actually use our platform to capture, plan, create, review, and submit winning proposals What This Role Is: • Working hand-in-hand with Sales on new business acquisition, • Translating your proposal methodology into platform workflows and demo narratives, • Engaging prospects from opportunity qualification through evaluation and proof of concept, • Influencing product roadmap based on proposal workflow intelligence, • High visibility with enterprise proposal directors, capture managers, and C-suite buyers What This Role Isn't: • Security/integration architecture (we have Technical Pre-Sales for infrastructure, compliance, and systems integration), • Primary owner of implementation or post-sales onboarding (Customer Success leads delivery post-deal, though you may lend expertise on complex situations), • Generic solutions consulting (you're a domain specialist, not a generalist) Geographic Scope: This role supports US opportunities. Our UK and EMEA markets are managed by dedicated resources in region. • Workflow & Use Case Design, • Translate proposal team processes into AutogenAI workflows, prompting strategies, and content generation paths, • Engage peer-to-peer with proposal professionals, understanding scoring criteria, proposal structures, and review cycles, • Create solution narratives demonstrating how the platform fits their proposal methodology and delivers measurable cycle time reduction, • Success metric: Prospects should clearly articulate how AutogenAI changes their proposal process after your engagement, • Customer Demo Development, • Build customer demos using prospect's actual RFP and supporting materials in our demo environment - giving them the full feel for how the platform fits their specific proposal requirements, • Showcase real proposal lifecycle stages: capture, planning, RFP parsing, content creation, review cycles, compliance checks, and submission, • Maintain demo asset library designed to show industry-specific value, • Success metric: Demo environments should reflect prospect's actual proposal complexity and workflows, • Sandbox & Hands-On Evaluation Environments, • Configure and manage short-term evaluation environments for hands-on testing, • Build out sample data, templates, prompts, content libraries, and governance settings, • Provide platform capability training to prospective users, extending the customer demo into a hands-on environment where they can experience the platform firsthand, • Support structured proofs of concept to validate solution fit and build internal champions, • Success metric: 70%+ of PoC participants report AutogenAI would improve their proposal quality or efficiency, • Competitive Positioning & Evaluation Management, • Articulate AutogenAI's differentiation against content management platforms, proposal automation tools, and adjacent solutions, • Handle competitive evaluations and bakeoff scenarios with confidence in our unique capabilities, • Provide intelligence on competitive positioning, feature gaps, and market messaging, • Success metric: Win competitive evaluations where prospect has conducted fair side-by-side assessment, • Deal Cycle Support, • Partner with Account Executives from opportunity qualification through close, • Lead expert-to-expert conversations with proposal managers, proposal directors, capture managers, and procurement teams, • Collaborate with Technical Pre-Sales to ensure solution design aligns with validated architecture and security parameters, • Success metric: 80%+ advancement rate from qualified demo to evaluation stage, • Product & Feedback Collaboration, • Jump into sprints and product development initiatives with frequent consultation with the Build Team, • Provide structured product feedback informed by proposal workflows, competitive signals, and deal cycle insights to ensure we're delivering relevant solutions to user needs, • Identify recurring feature requests and solution gaps to support roadmap prioritization, • Represent the voice of proposal practitioners internally and help level up proposal knowledge across the sales organization, • Success metric: Your feedback should drive at least 2-3 roadmap items per quarter, • Domain Expertise:, • Deep understanding of proposal strategy, scoring criteria, and proposal lifecycles across multiple pursuit types, • Credibility to engage peer-to-peer with enterprise proposal directors, capture managers, and proposal center leadership, • Real-world scar tissue from competitive environments - we value what you've learned from losses as much as wins, • Process Translation Skills:, • Ability to break down complex proposal processes into discrete workflow steps, decision points, and content generation paths, • Experience mapping tools and systems to proposal team operating models, • Comfort translating process knowledge into software requirements and configurations, • Technical Aptitude:, • Comfort learning and working with enterprise software platforms quickly, • Ability to set up realistic demonstration environments that reflect actual proposal workflows, • Capability to troubleshoot basic technical issues and communicate effectively with engineering teams, • Quick learner who can master new platform capabilities and translate them into customer value, • Demo Craft & Storytelling:, • Skilled at building targeted demonstrations that go beyond feature presentation, • Ability to adapt messaging and depth based on stakeholder role (practitioners vs. executives vs. procurement), • Comfort presenting complex workflows in digestible, compelling narratives, • Commercial Mindset:, • Curious, pragmatic, and comfortable operating in a fast-moving scale-up environment, • Understanding of sales cycles, deal qualification, and pipeline management, • Ability to prioritize competing demands and juggle multiple evaluations simultaneously, • Stakeholder Influence:, • Confident engaging with senior decision-makers and domain experts, • Skilled at building consensus across diverse stakeholder groups, • Comfortable challenging assumptions and pushing back constructively when needed, • Experience: 7+ years in proposal management, technical writing, capture management, or proposal consulting roles within complex or regulated industries. You should have made significant contributions to competitive proposals with documented success., • Platform Learning Ability: Demonstrated ability to quickly learn and master enterprise software platforms, set up demonstration environments, and translate software capabilities into customer value. You don't need to be a developer, but you should be comfortable working with technology and learning new tools rapidly., • Track Record: Proven success producing high-quality responses, winning competitive evaluations, and working across multiple stakeholders. Ability to articulate your impact on win rates, cycle time, or quality metrics., • Communication Skills: Confident presenting to senior stakeholders, facilitating expert-to-expert discussions, and adapting technical depth to audience., • Education: Bachelor's degree or equivalent experience in relevant fields such as Communications, Business, English, Law, Journalism or Technical Writing. Industry Background: Direct experience in proposal-intensive sectors: • Federal government contracting (especially Defense, Aerospace, or Intelligence), • State & local government, • Infrastructure & engineering, • Professional services consulting Competitive Environment Experience: Track record working in highly competitive proposal environments where win rates matter and differentiation is hard. Forward-Thinking Perspective: Interest in where proposal development is heading, not nostalgia for where it's been. Comfortable with ambiguity and rapid evolution. Platform Familiarity: Previous experience evaluating, implementing, or using proposal automation tools, content management systems, or AI-powered writing platforms. Compensation and Benefits: • Competitive Salary: $110,000 - $135,000 depending on specific experience and qualifications relevant to the role., • Performance Bonuses: Opportunities for performance-based incentives, • Stock Options: Meaningful equity in the company., • Comprehensive medical/dental/life insurance: Insurance coverage for individuals and families partially paid by the company as well as opportunity to participate in pre-tax health Flexible Spending Account., • Retirement Plan: Ability to invest your pre-tax dollars in a 401(k) retirement plan with company matching contributions., • Paid Time Off: Unlimited vacation (Yes, you read right!), • Flexible Work Options: Hybrid working, with 2 days per week in our buzzing NYC Midtown office, • Paid parental leave: 16 weeks if you’ve just given birth, 4 weeks if your partner has just given birth (after one year of year of service), • Additional Perks: Your choice of laptop (Mac or Windows), regular company events to connect with teammates, and opportunities for continued professional development. These aren’t just principles we print and forget – they’re how we work, how we treat each other, and how we deliver for our customers. They shape the company we are, and the one we aspire to become. • Customers, Always: Everything starts with our customers. We walk in their shoes, speak their language, and build for their delight and success. We win when they win., • Make It Happen: We move fast and take ownership. No waiting, no red tape – just action, urgency, and focus on outcomes. We ask for forgiveness, not permission., • Learn and Invent: We stay curious. We learn what we can from past masters - and make up the rest. Change is constant, and so is our growth., • Act Like Owners: Titles don’t solve problems - people do. We own challenges, break the rules when it’s necessary, and focus on what matters., • Turn It Up to 11: There is no “Good enough”. We raise the bar, push boundaries, and keep building. There’s always a next level., • Lead With Respect: We listen first, speak honestly, and value every perspective. Integrity, follow-through, and kindness matter., • Build Trust Through Transparency: We default to openness. We give feedback, share information, and assume positive intent - no secrets, no silos. AutogenAI is an merit-based equal opportunity employer, drug-free workplace, and complies with ADA regulations as applicable.

Swat.io is a Software-as-a-Service product that supports marketers in Social Media Publishing and Community Management. We are proud to be an independent, self-financed, product-led company, focused on building a product that users actually love. We follow a self-service-first approach and intentionally avoid aggressive sales tactics, putting user experience and value at the center of everything we do. Today, our goal is to continue growing sustainably and join the top 1% of SaaS companies with over €10 million in ARR. We want to create a meaningful impact for our customers, team, and company, becoming an integral part of our customers’ daily workflow. Guided by our core values—we add value, we drive progress, we own it, we thrive together — we prioritize quality over quantity. We focus on exceptional talent and a collaborative, supportive culture, believing that revenue follows quality, not the other way around. At Swat.io, we're a team of 50 people with diverse backgrounds. We focus on staying lean and agile, and we’re looking for makers who thrive in this kind of environment.You’ll join our Product Team and will be working side-by-side with experienced UX/UI designers and another Senior Product Manager we’re currently hiring. You have a strong user-first mindset and are always asking why before jumping into what. You’re quick to adapt, confident in making decisions without all the answers, and driven by impact rather than process for the sake of it. You’ll play a key role in ensuring our product continues to excel by understanding user needs, bringing a strong understanding of how to shape meaningful AI functionality, and collaborating with our developers to build valuable features. You care deeply about user experience, challenge assumptions when needed, and know how to move things forward without getting stuck in the details. A technical mindset and strong opinions help you hold your ground while staying open to better ways of doing things. Who you are not: This isn’t a role for someone early in their product career or looking to move into leadership soon. You won’t be managing a team, and we won’t be creating a title above “Senior Product Manager” any time soon. If you prefer clear roadmaps handed to you or don’t enjoy working things out yourself with a team, this might not be a good fit. Same if you avoid decisions or struggle when things change quickly. We’re not looking for someone who just keeps the backlog tidy or takes orders. We need someone thoughtful, proactive, and ready to take real responsibility for what we ship and why. You’ll bring direction, structure, and focus. Your job is to turn ideas into real things, fully leading cross-functional projects from start to finish and making sure nothing gets stuck in endless discussions. You’ll keep everyone aligned and moving forward, ensuring we build what truly matters. Our Head of Product combines a strong engineering background with strategic product thinking, driving our product vision. He relies on strong PO/PMs like you to drive and execute the product vision. That will also include: • Supporting the team in planning and prioritizing work that aligns with strategy and reality., • Translating complex requirements into clear specs that make sense to everyone., • Balancing long-term roadmap goals with short-term opportunities, reacting to unexpected changes (like API changes or emerging Social Media platforms)., • Working across a broad product scope, from publisher to inbox and beyond, while dealing with platform limitations and finding the right trade-offs., • Pairing with designers early on to explore problems and define solid solutions., • Collaborating closely with skilled and opinionated developers who value thoughtful input, to enable the development of value-adding features., • Making sure Sales and Marketing have what they need to talk to customers and win them over. We expect you to:, • Actively shape how we work by bringing in ideas to improve collaboration, prioritization, and focus right from the beginning., • Take full ownership of major product initiatives, lead them from discovery to delivery, and ship meaningful projects within your first few months., • Make data-informed decisions: monitoring feature adoption and trends, challenging assumptions, deriving improvement potentials, and always asking "why" before we build.We define ready as, • You have at least 5+ years of experience as a Product Manager or a Product Owner and successfully owned and delivered complex product initiatives end-to-end., • You have a deep understanding of shaping meaningful AI features., • You understand software development processes and how to work with engineers., • AI is part of your toolbelt in your daily work (analysing data, writing prompts, optimizing how you work)., • You prioritize backlogs, allocate resources, and manage multiple projects without losing focus., • You think in iterations, breaking big ideas into manageable steps, and are pragmatic about what to build and when, focused on purpose over perfection., • You know how to collect and read the data to guide decisions and spot opportunities for improvement or growth., • You bring fresh, user-first ideas and stay curious about new tools, trends, and competitors., • You have an opinion and aren’t afraid to speak up, but you are also open to challenge and better arguments., • You are experienced in working with different stakeholders and navigating shifting requirements., • You understand modern product management practices and aren’t afraid to dive into new technologies or unfamiliar problems (think: AI, Social Media platform shifts, unexpected API changes)., • You're fluent in English and confident in communicating your ideas, decisions, and reasoning across teams.Nice-to-haves:, • German language skills, • Technical understanding/technical background, • Experience with social media platforms and SaaS products, • Certification as Agile Product OwnerDon’t worry if you don't meet all qualifications. If this opportunity catches your eye and you are passionate about the field of work, we are happy to receive your application. If we both think we are a good match, and team fit is as important to us as a technical fit, we will find a solution and grow together., • The product team plans everything in Linear, collaborates with designers in Figma, and works in 5-week development cycles, each starting with a kickoff to clarify resources, scope, and what we can realistically accomplish, whether for research or execution., • We keep our processes agile with needed fixed points such as weekly team meetings, retrospectives, and ad hoc collaboration via Slack, Google Meet, or Slack Huddles. We are always open to jumping on calls, diving into problems together, and making sure humour is part of the process. Strong GIF game is recommended., • We enhance productivity with advanced AI features of Raycast Pro, track user feedback in Productboard, and analyze product usage with PostHog to guide decisions and priorities, • Bigger projects typically span 2–3 cycles, but we aim to ship a meaningful first iteration within one cycle. Iterate Agilely: • We prefer small iterations over waterfall., • We ship often & early., • We embrace continuous change. Simplicity Wins: • Simplicity is in our DNA., • No project is too small, but there is definitely a „too big“., • We value clear and simple design., • Simplicity also means no technical debt. Collaboration First/ one for all, all for one: • Arguments before ego., • We are one team that supports each other., • We are managers of ourselves. Data-Driven Excellence: • Data is a strong argument., • Challenge the status quo. Positive Team Culture: • We are good & fun people., • We assume the best intent., • We give feedback because we care about each other., • Personal development: An exciting area of responsibility with high autonomy and opportunity to bring your ideas and improvements to shape our product., • Annual learning & development budget: You’ll receive €1,000 per year and 4 additional days off for professional or personal development., • Professional equipment: We’ll equip you with everything you need: MacBook, smartphone, headset, and more., • Salary: Permanent contract with a gross annual salary between EUR 60.000,- and 75.000,- for a 38.5-hour work-week, depending on your level of experience and demonstrated expertise. Overtime will be compensated as time off., • Flexibility: We work with a flexible hours model with no core working hours that allows you to shape your workdays around your needs and those of your team and customers., • Remote-friendly model: You can comfortably work full-remote from your country and/or from our Vienna office. Whatever works best for you, as long as you are located in Europe. You can also work abroad from anywhere in the world for up to 3 months per year - just keep time zones in mind., • Family-friendly: We guarantee your job after parental leave and offer truly flexible working hours and models. Around 40% of our team members are parents, showing how seriously we take work-life balance., • Team spirit: At Swat.io, we are makers who excel at what we do while caring for each other’s well-being and creating a supportive environment. We have regular team collaboration activities and bi-annual company events that bring all Swaties from around the world together to connect and celebrate in Vienna. If you are located outside of Vienna, we will support your travel costs., • Public transport support: If you’re based in Austria, we support you with a yearly public transport ticket (Vienna public transport pass or a portion of the KlimaTicket).We are proud to have an inclusive workplace environment that will foster your development no matter your gender, civil status, family status, sexual orientation, religion, age, disability, education level, or race., • Annoying micro-management, • Office politics, • Lengthy coordination and approval processes, • Monotonous tasks and boring work, • Egos and bullshit before real resultsYour contact people are Roman, our Head of Product and the direct manager for this role, and Jane, our People & Culture Manager., • CV screening, • Intro Interview with Jane, • Technical interview with Roman, • Assessment Round & Meeting with Johannes, our CEO Product, and the rest of the team If you have questions about us, our culture, team, or recruiting process, check ___ and the FAQ section. • Roman: Our Head of Product stepped into the role in 2024, bringing in 10+ years of SaaS experience, focused on bringing product, UX, and engineering onto the same page. He’s a proud dad who enjoys coding, cooking, gaming, music, and trying out new board games., • Matthias: Our UI/UX Designer has been making Swat.io even more stylish for over four years now. When he's not busy solving interesting problems, he loves spending time with his family and cruising through the woods on his bike., • Guillermo: Our UI/UX Designer has been crafting intuitive user experiences for our product from his base in Madrid since 2024. He has a big interest in music composition and would love to hear a live orchestra play some of his music one day., • Laura: our Upper Austrian Senior Product Manager Power Woman, who is currently on maternity leave, has been developing our product since 2022, always keeping the needs of our users in mind. She prefers to juggle tasks in "Working from Abroad" mode and even uses her lunch break for trail running training.

Medical Coder – General and Specialty Cardiology Cardiac Study Center/ Pulse Heart Institute, Tacoma, WA The Company Since its creation, Cardiac Study Center (CSC) has contracted with Pulse Heart Institute for outpatient cardiology and billing services. CSC is a proud partner of Pulse and has provided outpatient cardiology services in the Puget Sound Region for over 50 years. In 2016, CSC partnered with MultiCare Health System to create Pulse Heart Institute to work toward improving the health of cardiac patients. Pulse offers a variety of career opportunities throughout our clinic locations. If you’re interested, we may have positions open in our other sub-specialties (Heart Failure, Vascular, Electrophysiology & Device, or Imaging) Medical Coder Environment, Geography, and Shift details: This role is full-time, Monday – Friday (no weekends). The position is fully remote after a 90-day in-office training. Candidates must live within 50 miles of Tacoma, WA. Medical Coder Qualifications: • CPC or CCS coding credentials are required., • Must have effective knowledge of ICD and CPT coding and medical terminology., • Knowledge of billing practices and clinic operating policies., • Knowledge of accounts receivable practices., • Cardiology experience is preferred. Medical Coder Position Summary The Medical Coder is crucial for accurately coding the clinic’s professional procedures and E&M services. This role involves collecting and reviewing charges from physicians and ARNPs, assigning appropriate CPT and ICD codes, and ensuring timely submissions into the Epic system. Responsibilities include processing charges, registering new patients, updating patient accounts, and maintaining consistent cash flow through daily charge entries. The coder will also coordinate with the coding team to capture all reportable services and resolve any coding or billing issues. Required qualifications include CPC or CCS credentials. Medical Coder Responsibilities • Collect and process charges for physicians and ARNPs using Epic, ensuring electronic submissions are accurate., • Audit charts to verify all reportable services are captured., • Coordinate with coding staff to assign correct ICD and CPT codes, and modifiers according to established guidelines., • Maintain daily updates in Epic to promote consistent cash flow and address coding issues promptly., • Manage monthly charge reconciliations and collaborate with the business office to resolve any coding or billing discrepancies., • Provide coding guidance to Institute staff and assist with documentation for audits. Cardiac Study Center/ Pulse Heart Institute – Your new work home Joining our cardiology outpatient clinic means joining a team where compassion, integrity, and a commitment to sustainability guide our every action. Here, you'll find a community deeply rooted in empathy and respect, where every member of our nursing staff, from registered nurses to medical coders, is valued for their unique contributions. Our environment fosters a profound sense of belonging and support, which is crucial in the high-stakes world of cardiac care. With integrity at the core of our practice, we ensure that our patients' ethical considerations and well-being govern every decision. Additionally, our dedication to sustainable healthcare practices reflects our responsibility towards our patients and the broader environment, emphasizing the importance of long-term wellness and care. At our clinic, you're not just joining a workforce; you're aligning with a family committed to excellence in cardiac health, making a meaningful difference in the lives of the communities we serve. Pay and Benefit Expectations Cardiac Study Center/ Pulse Heart Institute provides a comprehensive benefits package, including a competitive salary, medical, dental, and retirement benefits, and paid time off. As various pay transparency laws require, CSC/ PHI shares a competitive compensation range for candidates hired into each position. The starting pay for this position is $25.81, and the pay scale is $25.81. - $38.40 USD for Medical Coders. However, pay is influenced by factors specific to applicants, including but not limited to skill set, level of experience, and certification(s) and/or education. Requisition ID: 46737

Who We Are For over 20 years, SPINS has been a leader in recognizing the transformative power of data in retail. We offer our clients cutting-edge tools to attract attention from a fast-growing segment within the Health & Wellness industry, the values-based consumer. Nearly half of shoppers prioritize products that emphasize wellness, social responsibility, and sustainable practices. SPINS retail consumer insights, analytics, and consulting services give our clients a competitive advantage to increase their share of this growing market. Our data is the most comprehensive and accurate in the industry, allowing clients to power AI models and machine learning algorithms that help them better understand and meet their customers' needs. At SPINS, behind all of our impressive data is our real differentiator, our people. We pride ourselves on our collaborative, flexible, and communicative culture that puts people at the center of everything we do. Senior Customer Success Manager Summary The Customer Success Manager will be assigned a book of business according to the strategic needs of the segment. This high-impact role will handle multiple clients in an entrepreneurial, problem-solving environment. You will be responsible for renewing and growing your clients’ business by acting as a 'trusted advisor'; gaining a deep understanding of their business, challenges, needs, and goals, and helping them derive maximum value with SPINS. This position offers the opportunity to collaborate with customers and internal teams across SPINS to educate, engage, and empower customers to achieve their strategic goals, reporting to the Manager, Customer Success within the Success Organization. Job Duties & Responsibilities • Become a SPINS product expert and use this knowledge to educate, coach, and mentor clients on our data, tools, and solutions., • Distill best practices across client base and deliver insights and advice based on those practices., • Independently own customer retention and growth, including communication, system entry and mitigation of potential retention risk., • Manage proactive communication and client touch points including change management from a data and product perspective., • Develop strategies to expand engagement, enable adoption and mitigate churn to drive long-term account growth., • Cultivate strong customer champions and advocates., • Anticipate client needs and manage client escalations that are raised to you from your sales and support partners and the customer., • Act as the voice of your customer by capturing and communicating client needs and feedback to Product and Data teams. Requirements: Education & Experience • BA/BS degree in Business Administration or related quantitative field of study., • 3-5 years of experience in customer-facing success, account management, sales or strategic consulting role; enterprise software or SaaS experience is preferred., • Demonstrated ability to communicate, present, and influence credibly and effectively at all levels of the organization, including executive and C-level., • Demonstrated ability to creatively problem solve and solution to drive customer value with SPINS data and products, • Technical aptitude, analytical mindset and intermediate or higher experience with Microsoft Excel and PowerPoint, • Self-starter manages time efficiently, able to complete work in a timely manner without active supervision is required., • Ability to prioritize and multitask while maintaining diplomacy, tact, and poise under pressure when working through customer issues., • Strong interpersonal skills and experience building collaborative relationships both internally and externally to facilitate a flawless customer experience., • Can-do, positive, and team-oriented attitude, • Experience working with syndicated data (preferred SPINS, The Nielsen Co., IRI and/or data in a, • Consumer-Packaged Goods manufacturing setting) is required The following is strongly preferred: • CPG, Retail, or natural/specialty industry is a plus., • Familiarity of contract management systems including DocuSign, Salesforce and or other CPQ management tooling is preferred Salary Range: $95,000 - $105,000 + 20% variable Note: Applicants must be authorized to work for any US employer. We are unable to sponsor or take over sponsorship of an employment Visa at this time. #LI-SB1 #LI-Hybrid What SPINS Offers We have enjoyed tremendous growth over the years and, as a leader in a fast-growing industry, we have no plans to slow down! While all that growth brings excitement, it is also an opportunity for SPINS to show it values the health and wellness of its team members. • We embrace hybrid work options so that you have the flexibility to create a work/life balance that actually works!, • Each employee is allotted paid time to use to volunteer with an organization of their choice and charitable donations are matched., • Semi-annual company-wide employee survey that is used to shape company programs, perks, and culture. The SPINS Way • Direct – We communicate with clarity, honesty and respect in all situations and embrace opportunities to provide solution-oriented feedback., • Determined – We are committed to overcoming all obstacles to achieve results. We adapt to change, seek opportunities to learn and rapidly translate that learning into action., • Passionate – We go above and beyond to help our partners achieve their goals. We challenge assumptions and are comfortable forging new paths., • Collaborative – We leave our egos at the door, believing that working together we will produce an outcome that’s greater than each individual contribution. For details about the information SPINS’s collects about our applicants and how we use it, please see the SPINS Privacy Policy ___.

This role requires a dedicated and professional individual who can provide exceptional service. You'll join a company that values its employees and offers a supportive work environment with clear paths for professional growth. This position offers competitive pay, an incentive recognition bonus, and a comprehensive benefits package that includes health insurance. This is a fantastic opportunity to leverage your experience in the healthcare industry and join a company that truly values its team members. We provide comprehensive training to equip you with a deep understanding of our systems and processes. Your hard work and dedication will be recognized through competitive pay and an incentive bonus. This role is crucial to building strong client relationships and ensuring satisfaction with our billing and claims services. • Make an average of 50 outbound calls per day to clients and patients to follow up on medical claims, verify information, and resolve billing discrepancies., • Serve as a primary point of contact for customer inquiries, handling calls and emails with professionalism and a positive attitude., • Maintain a strong, working knowledge of health insurance plans, medical billing codes (ICD-10, CPT), and claims processes to provide expert assistance., • Act as a patient advocate, identifying and resolving billing issues with a focus on quick, effective solutions., • Collaborate with internal billing specialists and external insurance providers to resolve complex claim issues and ensure timely processing., • Assist other departments as needed, promoting a collaborative and supportive work environment., • Help improve our processes by providing valuable feedback on system needs and potential changes., • Experience in a call center with a focus on health insurance, medical billing, or medical claims is a must., • Excellent verbal and written communication skills are required., • Proficient with data entry and computers, including Microsoft Office products., • Strong organizational skills and the ability to multitask effectively., • Experience in a customer service or sales role is preferred., • Pay for this position is $22 per hour., • The first week of training will be in-person in Springfield, MA., • After the initial training, the position will be hybrid or fully remote, depending on business needs. Equal Opportunity: The company's commitment to being an equal opportunity employer ensures that your application will be considered based on your skills and experience, without discrimination.

As a Tech Lead/Software Engineer III at Kapitus, you will be responsible for leading a dynamic service development team with the design, development, and implementation of scalable and efficient cloud native services in alignment with Kapitus business goals. Your contributions will empower Kapitus to continue helping small business owners find lending options so they can make payroll during tough times, scale to meet market demands, and make large purchases to scale their operations. What you will do: Lead Service Development: • Take ownership of the end-to-end service development lifecycle, from conceptualization to deployment, ensuring high-quality deliverables within specified timelines. Architectural Design: • Collaborate with product and business stakeholders to design scalable and resilient service architectures that meet business requirements while adhering to best practices and industry standards. Technical Leadership: • Provide guidance and mentorship to a team of developers, fostering a culture of innovation, collaboration, and continuous improvement. Code Review and Quality Assurance: • Conduct thorough code reviews to ensure adherence to coding standards, performance optimization, and maintainability. Implement robust testing strategies to uphold product quality. AWS Expertise: • Utilize your extensive experience with AWS services to architect, deploy, and maintain cloud-based solutions, leveraging services such as ECS, S3, Lambda, and others as appropriate. Financial Industry Integration: • Apply your understanding of financial industry requirements to tailor solutions that address integration needs and comply with regulatory standards., • Build a deep understanding of our current infrastructure and identify improvements to keep Kapitus on the forefront of FinTech Agile Methodologies: • Drive agile development practices within the team, including sprint planning, daily stand-ups, backlog grooming, and retrospectives, to ensure efficient delivery and continuous improvement. Collaboration and Communication: • Work closely with cross-functional teams, including product management, QA, and operations, to ensure alignment of development efforts with overall business objectives., • Bachelor or Master’s degree in computer science., • Minimum of 6+ years of experience in software development as tech lead or senior/staff developer, with a focus on backend service development., • Strong proficiency in AWS cloud services development and infrastructure management., • Proficiency in microservices design and development using Java, Spring Boot, OpenAPI and Python., • Experience with relational databases (MSSQL and MySQL) and NoSQL DB., • Proven experience in designing and architecting scalable, high-performance systems., • Experience in the financial industry is highly preferred., • Experience with PHP is highly preferred., • In-depth understanding of agile methodologies and experience leading agile teams., • Excellent communication and interpersonal skills, with the ability to collaborate effectively with diverse teams., • Strong problem-solving skills and attention to detail., • Ability to thrive in a fast-paced, dynamic environment and adapt to changing priorities. Kapitus Total Rewards Package Includes: • Competitive Base Salary Range of $117,800-$189,000 Kapitus is providing this as a good faith salary range to comply with applicable law. The applicant’s final salary will depend on a number of factors including the applicant’s geographic location, skills, and experience., • Annual Incentive Compensation Eligibility – Up to 10% annually, • Health Insurance: We offer comprehensive medical, dental, and employer-paid vision plans through UnitedHealthcare (UHC), with various coverage levels available to meet the needs of our employees and their families., • 100% Company Paid Insurances: Kapitus fully covers the cost of basic short-term and long-term disability insurance, as well as vision insurance, ensuring our employees have comprehensive protection without any personal expense., • Voluntary Insurance: Supplemental life insurance as well as enhanced short- and long-term disability coverage are available through Mutual of Omaha, providing additional security for our employees. Additionally, Colonial Accident and Hospitalization insurances are also available, offering further protection against unforeseen events., • Paid Maternity and Parental Leave: Beyond state-mandated leave policies, Kapitus provides company-paid maternity and parental leave, supporting our employees during important family milestones., • LifeBalance Program: Enhance your lifestyle with our LifeBalance membership, which offers discounts on outdoor activities, the arts, health, and fitness. Additional benefits include:, • Pet and car insurance discounts., • Financial services such as LegalShield., • Relaxation and stress management tools, including a fully covered annual subscription to The Calm App., • Plum Benefits Discount Program: Access exclusive discounts on shows, travel, car rentals, and more, enriching your personal and family life., • Tuition Reimbursement: Pursue further education with up to $5,000 annually in tuition reimbursement, plus opportunities to attend relevant conferences and career development events., • Transit Reimbursement: We also offer transit reimbursement for all work-related travel, supporting your involvement in career and personal development activities., • Paid Time Off and Sick Time, • Retirement Benefits: Our 401K plan is managed through Fidelity, featuring a 25% match on employee contributions, helping you plan for a secure financial future. About Kapitus: Kapitus is one of the most reliable and respected names in small business financing. As both a direct lender and a marketplace built with a trusted network of lending partners, we can provide small businesses with the financing they need when, and how it is needed. We have spent our entire existence building a culture that makes us excited to come to work in the morning. Our company is fast paced, teammates need to be self-directed and have an internal motivation to do the right thing, even when the right thing takes a lot of hard work. We show our teammates our appreciation by offering great benefits, competitive pay and solid opportunity for growth. Company Mission: At Kapitus, our mission is to help small business owners grow their organizations by providing tailored, transparent, and ethical financing solutions. We invest in every business owner’s story and we are dedicated to building lasting relationships to champion their goals. We promise to keep the best interests of our clients at the center of the financing process by operating with transparency, fairness, and integrity. Consideration will be given to qualified remote candidates residing in states where Kapitus and/or one of its subsidiaries has an established physical presence.

Why You’ll Love This Role: As a Customer Support Representative, you will handle escalated and complex customer issues that require in-depth troubleshooting and cross-team collaboration. By working closely with internal teams like Tier 3 and Product to resolve high-level challenges, you will develop a deep mastery of the Newsela and Formative products and integrations. This is an opportunity to be at the center of technical problem-solving while supporting our fantastic customers. What You’ll Be Doing: • Support our customers through live chat, email, and occasionally over live video calls., • Resolve complex technical issues, from platform integrations to data syncing challenges, ensuring seamless user experiences as a go-to expert., • Use analytical skills and creative problem-solving to make a real impact on customers' day-to-day workflows., • Actively listen and ask the right questions to clarify issues, pinpoint root causes, and provide effective solutions., • Turn customer frustration into confidence by diagnosing problems and communicating solutions for every "new puzzle" you encounter., • Stay up to date with Newsela and Formative product features, integrations, and platform updates through continuous training and hands-on experience., • Grow your expertise at the forefront of evolving technology, sharing valuable insights with both customers and teammates., • Work cross-functionally with internal teams, contribute to training sessions, and provide insights on technical trends and customer pain points., • Shape better processes and improve the customer journey, making an impact that goes beyond your daily support role. About You: • 2–3 years of experience in customer support, technical support, or a related role., • Experience in EdTech (Education Technology), SaaS, or technical support environments preferred., • Strong technical troubleshooting and problem-solving skills, specifically with experience in API-based integrations, SSO, and data syncing issues., • Advanced verbal and written communication skills, with the ability to explain complex technical concepts to non-technical users., • Comfortable meeting with customers over live video calls to troubleshoot in real-time as needed, in addition to live chat and email., • Ability to analyze trends in customer issues and escalate them timely and appropriately., • Experience collaborating cross-functionally with teams such as Product, Engineering, Quality, etc., • Familiarity with LMS platforms like Google Classroom, Clever, Schoology, and Canvas., • Understanding of K-12 education technology and classroom workflows is a plus., • Experience or familiarity with data analysis and basic scripting for troubleshooting purposes is preferred, but not required., • Experience working in systems such as Salesforce OneCRM, Slack, Google Workspace, Jira, and Confluence., • Experience with SSO and Identify Management Tools (Clever LMS, Google Workspace/SSO, Classlink LMS), and rostering and identity providers (for example, API & Data Integration platforms or OneRoster and SFTPs)., • KPIs for Success:, • Case Resolution Efficiency, • First Contact Resolution (FCR), • Average Handle Time (AHT), • Case Backlog Management maintained, • Customer Satisfaction and Experience, • Customer Satisfaction Score (CSAT), • Quality Assurance (QA) Score, • Escalation Rate, • Productivity Why you’ll love working at Newsela: • Health & Wellness: Comprehensive medical benefits with employer contribution to premiums and to HSA accounts. Additional benefits such as gym reimbursement, pet insurance, free access to the Calm app, Rocket Lawyer and more to help you stay healthy: mind, body, and soul., • Work From Home: We are a fully remote company. We provide a monthly tech stipend to support your WFH needs!, • Supporting ALL Families: Inclusive benefits to support you and your family, including parental leave, fertility support, adoption, and more!, • Financial Wellbeing: Invest in your future with our 401(k) plan, which includes a employer match to help you build long-term financial security., • Time Off: Flexible PTO, paid sick time off, company holidays plus winter break (Dec 24th - Jan 1st)., • Professional Development: Newsela offers an annual learning and development allowance to employees to attend external training sessions, classes, workshops, conferences, and educational materials to foster professional growth within their current role and career aspirations at Newsela., • Make A Difference: No matter your role or department, the work you do each day helps share the future of education and improves the lives of students and teachers. About Newsela: Newsela is a leading education technology company dedicated to meaningful classroom learning for every student. We deliver integrated, AI-powered solutions designed to unlock student engagement, empower teachers, and drive meaningful learning outcomes. Our suite of products supports knowledge and skill development, writing practice, daily instruction, assessment, and data-informed decision-making across K–12 classrooms. Grounded in learning science research, Newsela’s solutions integrate content, assessment, and analytics to help educators track progress, understand student outcomes, and deliver high-impact instruction that supports every learner. #LI-Remote Final compensation will be determined based on the candidate’s individual skills, qualifications, and experience. Total compensation for this role also includes incentive stock options and benefits. Base Compensation Range $53,300 - $61,250 USD

Note: This is a full-time role. Active Top Secret/SCI Clearance is required. To learn more about the security clearance process please access this ___ Location Requirements: • Desired: O’ahu Hawaii // Aberdeen, Maryland // Colorado Springs, CO, • Will accept: Remote, willing to travel to those locations At Hypergiant, our work is driven by individuals pushing the boundary and always professionally challenging our clients to think differently. We’re seeking individuals who are both analytical and creative and can help us fuel our motto: Tomorrowing Today. We’re based in Texas and have a strong track record of working with some of the biggest brands around the world in industries spanning retail, oil & gas, energy, aviation, healthcare, and more. We provide large enterprises with cutting-edge advice, bespoke technology solutions, and deployment expertise needed to harness the value out of Artificial Intelligence and Machine Learning. Our goal is to work with forward-thinking organizations and to help them understand how Artificial Intelligence will affect their business and their industry. We are seeking a highly skilled and experienced Senior Product Owner/Senior Product Manager to join our team, focused on providing software and technology solutions for the Department of Defense (DoD). The ideal candidate will have a background in product management, with strong experience in the DoD and a deep understanding of the value streams associated with complex DOD killchains. Duties and Responsibilities: • Act as a product owner/manager for the Hypergiant DOD product. You’ll be intimately involved with the Next Generation Command and Control (NGC2)NGC2 and Project Convergence product owners/manager, DoD stakeholders, including senior military leaders, program managers, and subject matter experts., • Develop and maintain a deep understanding of the DoD's mission, priorities, and key initiatives, and translate that knowledge into product requirements and roadmaps., • Work closely with ABMS and Overmatch team of teams, including engineering, design, and data science, to define product features, prioritize development, and ensure successful delivery of the required training documents., • Collaborate with sales and business development teams to identify new opportunities and develop go-to-market strategies that align with DoD requirements., • Ensure that products meet or exceed DoD security, compliance, and performance standards, and work closely with internal teams and external auditors to maintain compliance., • Represent the company at industry events, conferences, and trade shows, and maintain a deep understanding of market trends and competitive offerings. Required Experience: • Bachelor's degree, • 10 + years of Air Battle Managment, Naval Flight Officer (NFO) Combat Information Center Officer (CICO)/Mission Commander (MC), Surface Warfare Officer (SWO), Army Air Defense Artillery Officer (ADAFCO), and Fires Support Coordinator (FSCOORD) or a minimum of 5 years of experience in product/program management in the DOD industry, • Exposure to Combatant Command and Operational Command and Control such as the G3/G2, Maritime Operations Center (MOC), Air Operations Center (AOC), National Space Defense Center (NSDC), Combined Space Operations Center (CSpOC), • SME level exposure classified killchains like the Neptune series, Weapons School Integration, WTI, Top Gun, Red Flag. Exposure to Tactical Assault Kit (TAK) — Android Tactical Assault Kit (ATAK) and Windows Tactical Assault Kit (WinTAK) — Project Maven Smart System (MSS), Command Post Computing Environment (CPCE), Advanced Field Artillery Tactical Data System (AFATDS), Counter–Unmanned Aircraft Systems (C-UAS), and Joint Air Ground Integration Center (JAGIC)., • Desired graduate of one of the following schools: Air Force Weapons School (USAFWS), Navy Top Gun, Marines Weapons and Tactics Instructor (WTI), USSF Software Development Immersive (SDI), • Experience working with DoD stakeholders at all levels, including military leaders, program managers, and subject matter experts on Software Aquisition Pathway (SwAP) programs, namely ABMS, Kessel Run, Space Camp, Kobayashi Maru, Army Software Factory, • Demonstrated success in developing and launching software products in a DoD environment, specifically Cloud Based Command and Control/Advanced Battle Management System (CBC2), Project Overmatch, Project Convergence, • Excellent communication and collaboration skills, with the ability to work effectively in a team environment. Must haves: • Active DoD Top Secret/SCI, • Experience with Software Acquisition Pathway programs or Commercial Software exposure Clearance Information: Some positions will require access to U.S. National Security information. Positions that require this access will be required to receive and maintain a U.S. government personnel security clearance (PCL). In order to qualify for this position, the candidate must be a US Citizen and either currently possess this National Security eligibility or be able to complete the investigation application process with a favorable determination and maintain that eligibility throughout their employment. EEOC & Know Your Rights: Accelint companies are Equal Opportunity Employers. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, status as a protected veteran or any other status protected by applicable federal, state, and local law. We ensure that all employment decisions, including hiring, promotion, compensation, and other terms and conditions of employment, are based on merit, qualifications, and business needs. For more information about your rights, please review the "Know Your Rights" poster from the Equal Employment Opportunity Commission (EEOC). ADA: In compliance with the Americans with Disabilities Act (ADA), if you have a disability and would like to request an accommodation within the application and selection process, please contact . E-Verify: Accelint companies utilizes E-Verify to confirm employment eligibility to work in the United States. ___ occurs after the employee has been hired and completes the Form I-9. Salary Range The salary range specified in each job posting outlines the minimum and maximum target for new hire salaries applicable to the position across all US locations. Individual compensation within this range is influenced by various factors, such as job-related expertise, skills, experience, and pertinent education or training. It is important to recognize that the compensation information provided in US role postings pertains exclusively to the base salary and excludes considerations for bonuses, equity, or benefits. Benefits • Unlimited Paid Time Off, • 14 Paid Company Holidays, • Paid Maternity/Paternity Leave, • Flexible Work Environment with Remote Options, • Medical, Dental & Vision Insurance, • Optional HSA and FSA, • Complimentary Life Insurance, • Personal & Professional Development Reimbursement, • Short Term & Long Term Disability Insurance, • 401k with Matching For more information on our benefits, please visit ___ US Base Salary Range$134,900—$187,200 USD

Description PingWind is seeking a Salesforce Developer to support our newly awarded Veterans Benefits Administration (VBA) Solutions Delivery Center of Excellence (COE) contract work. The overall work will provide Human Centered Design, Configuration, Development, Integration support for VBA including project management, requirements elaboration, design, content creation, training, communications for the configuration, development, and integration, testing and deployment, enhancement and sustainment of the SaaS and PaaS solutions in support of VBA (e.g., Salesforce, ServiceNow, Pega, Microsoft Power Platform). Responsibilities The Senior Salesforce Developer will provide the following support: • Develop applications and solutions within the Salesforce platform, • Elaborate and refine business requirements and map to Salesforce capabilities, • Write code (Apex, Visualforce, Lightning Components, front-end web technologies), build integrations with back-office systems (often using middleware tools), and architect data solutions to create Salesforce applications, • Lead, Develop and Test Mulesoft apps for various internal and external integrations with Salesforce, • Lead and participate in development lifecycle from design through testing, release, and O&M, • Lead and review solutions and code written by team members, • Participate in Salesforce Center of Excellence, • Test solutions as part of the release cycle, • Troubleshoot user issues and fix bugs, • Support creation of user-customer-, and team-facing documentation for Salesforce, • Advanced problem-solving skills to resolve software and application issues, • Follow established Salesforce development standards and best practices, • Bachelors Degree in computer science, electronics engineering or other engineering or technical discipline is required, with 8+ years of experience, • 8 years of additional relevant experience may be substituted for education, • Proficient in Salesforce.com, Sales Cloud and/or Service Cloud design and implementation, • Demonstrated experience using Mulesoft, • Strong experience using Salesforce platform programming languages (i.e., Apex, JavaScript), • Experience developing APIs (e.g., REST, SOAP, Bulk, Streaming), • Experience delivering on an iterative, Agile delivery schedule and working on an Agile scrum team, • Web application development including JavaScript, CSS, and HTML5, • Salesforce Certifications and Trailhead Badges, • Technical Lead experience preferred, • 3 years’ experience with web application development including JavaScript, CSS, or HTML5, • Ability to support prototyping in InVision or a similar wireframing tool, • Salesforce Platform App Builder, Platform Dev I, Lightning Component Framework, Developer, or Admin certifications, • Experience with Pega, Microsoft Power Platform, or ServiceNow, • Experience working on Federal Salesforce programs, • Experience working with HCD teams, • Proficient in MYSQL, Apex, and VisualForce PingWind is focused on delivering outstanding services to the federal government. We have extensive experience in the fields of cyber security, development, IT infrastructure, supply chain management and other professional services such as system design and continuous improvement. PingWind is a VA CVE certified Service-Disabled Veteran-Owned Small Business (SDVOSB) and SBA Certified with offices in Washington DC and Northern Virginia. Our benefits include: • Paid Federal Holidays, • Robust Health & Dental Insurance Options, • 401k with matching, • Paid vacation and sick leave, • Continuing education assistance, • Short Term / Long Term Disability & Life Insurance PingWind, Inc. does not discriminate in employment opportunities, terms and conditions of employment, or practices on the basis of race, age, gender, religious or political beliefs, national origin or heritage, disability, sexual orientation, or any characteristic protected by law. Pending guidance from the Safer Federal Workforce, employees may in the future be required to provide evidence of Covid-19 vaccination or request and receive approval for a medical or religious exemption.

Our AWS Practice solutions include an ever-evolving field of AWS-focused contact center implementations, and the Lead is expected to stay current on the latest and greatest from Amazon as well as the broader industry. The TTEC Digital AWS Partner Practice comprises over 150 brilliant technical exper