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Noodle is higher education’s leading strategy, services, and technology partner. We develop infrastructure, provide life-changing learning experiences, and grow the awareness of and the enrollment in some of the best academic institutions in the world. Our vision is “to empower universities to change the world.” We achieve this vision by offering our university partners various products and services that help them be more resilient, responsive, efficient, and interconnected. We’re looking for a Prompt Systems Engineer to sit at the intersection of AI capability and educational effectiveness. You will own the design, testing, and continuous improvement of the prompts and system instructions that power Noodle’s AI agents across enrollment, learning, and student support use cases. This is a hands-on, high-impact role. You’ll work directly with product managers, learning designers, university stakeholders, and engineers to translate operational and pedagogical goals and business requirements into agent behavior — and you’ll build the evaluation frameworks to prove that behavior is working. Prompt Design & Engineering • Write, iterate, and maintain system prompts and instruction sets for Noodle’s AI agents focused on students enrollment, learning, and retention, • Translate complex educational and operational requirements into clear, reliable agent behavior — including persona definition, tone, scope constraints, fallback handling, and multi-turn conversation logic, • Design prompt architectures for multi-step and chained agent workflows, including RAG-augmented agents that draw from program-specific knowledge bases, • Collaborate with the engineering team to configure and deploy agents through Noodle’s AI orchestration platform, including primary prompts, secondary context, knowledge base attachments, and embed definitions, • Create the learner experiences defined by “three-way” chat between the learner, a campus or Noodle support staff member, and that staff member’s AI assistant Evaluation & Quality • Build and maintain evaluation frameworks to measure agent accuracy, tone, hallucination rate, task completion, and alignment with rubric-based learning objectives, • Use Langfuse (Noodle’s LLM observability platform) to monitor prompt performance in production, identify regressions, and prioritize prompt improvements, • Design red-teaming and adversarial testing protocols to surface edge cases and failure modes before agents reach students, • Establish prompt versioning practices and maintain a library of tested, reusable prompt components Collaboration & Enablement • Partner with Noodle teammates and university stakeholders to design, build, and test agents — translating learning objectives, operational flows, rubric assessments, and more into prompt-level agent instructions, • Work with enrollment and student success teams to tune companion agents for specific programs and university partner contexts, • Contribute prompt engineering guidelines and best practices documentation for internal teams who configure their own agents on Noodle’s AI orchestration platform, • Stay current with model capability changes across OpenAI, Anthropic, and other providers integrated into Noodle’s stack, and proactively surface opportunities or risks, • Perform other duties as assigned, • 2+ years of experience designing and iterating on prompts for LLM-powered applications in a production environment, • Deep familiarity with prompt patterns: few-shot examples, chain-of-thought, system vs. user roles, output formatting constraints, tool-use prompting, and RAG integration, • Strong written communication — you can write clearly, precisely, and persuasively, because that’s the core of the job, • Experience building and running prompt evaluations: defining metrics, writing test cases, and interpreting results to make improvement decisions, • Comfort working across disciplines — you can hold a conversation with an engineer about context windows and with a faculty member about Bloom’s Taxonomy, • Experience with LLM observability tools (Langfuse, Weights & Biases, or similar), • Familiarity with LTI (Learning Tools Interoperability) and how AI tools plug into LMS platforms like Moodle, Canvas, or Instructure, • Experience with voice agents or multimodal prompting, • Comfort reading and writing basic code (JavaScript, Python) to support prompt automation and testing pipelines, • Knowledge of OpenAI, Anthropic, or other model provider APIs, • Ability to thrive in ambiguity and iterate quickly based on user feedback, • Ability to work effectively in dynamic, rapidly changing, team-based environment, • Work from our beautiful NYC office OR the comfort of your home office!, • Computer and charger on us!, • 401(k) with company match, plus equity opportunities, • Medical, dental, and vision insurance for you and your family (including mental health benefits like Headspace and Talkspace), • Employer-paid life and disability insurance, • Optional voluntary coverage, including supplemental life, accident, critical illness, and hospital insurance, • Health Savings Account (HSA), Flexible Spending Accounts (FSA), and commuter benefits, • Pre-tax benefit options that help you save on eligible healthcare, dependent care, and commuting expenses, • Employee Assistance Program (EAP), • Paid parental leave, • Wellness initiatives and resources, • Free subscription to the Calm app, • Employee discount program, • 4 weeks of paid vacation + 10 paid holidays + paid sick leave, • Monthly mobile connectivity stipend, • Annual education stipend for lifelong learning, • Growth opportunities - we pride ourselves on creating environments where employees can be themselves and grow within and around the company $100,000 - $120,000 a yearEligibility Requirements:This position is based in the United States, and applicants must be legally authorized to live and work in the United States. Employees are required to reside within the United States for the duration of their employment. At Noodle, we hire people who will help us change the future of online education. Even if you don't think you check off every bullet point on this list, we still encourage you to apply! We value both current experience and future potential. Noodle is committed to creating a welcoming and inclusive workplace for everyone. We value and celebrate our differences because those differences are what make our team shine. We hire great people from different backgrounds, not just because it's the right thing to do, but because it makes us stronger as a whole. Women, people of color, LGBTQIA2S+ individuals, and members of other underrepresented groups are strongly encouraged to apply. Noodle is an equal opportunity employer and does not discriminate against candidates on the basis of race, ethnicity, religion, sex, gender, sexual orientation, gender identity, disability status, or veteran status. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job Description * This role is based in Scottsdale, AZ. Office days are Tue, Wed, and Thur * Who We Are We're building the future of real estate — today. HomeLight is the real estate technology platform powering innovative transactions for top agents, lenders, and their clients. Our technology makes it easier to buy and sell homes, whether that's enabling clients to buy before they sell, find a top agent, or have certainty through a modern closing process. Each year, HomeLight facilitates billions of dollars of residential real estate business on its platform for thousands of agents and loan officers. Our vision is a world where every real estate transaction is simple, certain, and satisfying for all. Our team breaks barriers every day while staying committed to HomeLight's goals and core values, which is a crucial element to our shared success. Who You Are We are looking for a highly organized, detail-oriented, and communicative Contract Advisor to manage the pipeline for HomeLight's Buy Before You Sell product. This role operates in a fast-paced environment, working with both external loan officers, processors, and loan assistants as well as internal teams to ensure a seamless transaction process. You'll be the quarterback of the transaction, ensuring all required documentation is completed, tracking files through closing, and proactively managing communication across multiple channels (Slack, email, phone, Zoom, and internal tools). What You'll Do Here • Pipeline Management: Handle 30-40 files in a slow season and up to 50-60 closings per month., • Communication Hub: Be the main point of contact for Loan Officers (LOs), Loan Officer Assistants (LOAs), and Processors, ensuring they complete required tasks to keep deals moving forward., • Documentation & Compliance: Ensure that the questionnaire, title contact info, equity amount, and mortgage documents are properly completed and uploaded via the portal., • Cross-Team Collaboration: Work with internal teams, including:, • Processing Team (equity loans, initial disclosures), • Approval Team, • Listing Operations Team (back-up offers, transaction support), • Capital Markets, • Tech & Workflow Management: Use the Sales App, Google Sheets, Zoom, Slack, and the internal portal to track and update transactions., • Problem-Solving & Support: Answer questions about the Buy Before You Sell program from start to finish, ensuring smooth execution., • Ensure Compliance & Accuracy: Verify documents, flag missing information, and follow up to keep files moving forward., • Upload & Manage Documents: Ensure that all required docs (inspections, mortgage files, approvals) are correctly uploaded and stored in the system.What You Bring, • Highly Organized & Detail-Oriented: You can manage multiple transactions at once without dropping the ball., • Excellent Communicator: Strong verbal and written communication skills to work with both internal and external stakeholders., • Fast-Paced & Adaptable: Comfortable working in a high-volume environment and adjusting priorities as needed., • Tech-Savvy: Experience with Google Sheets, Slack, CRM systems, and loan processing tools., • Mortgage & Real Estate Knowledge: A strong understanding of the mortgage process and experience working with Loan Officers and Processors. Benefits and Perks • Medical (Aetna or Kaiser), Dental & Vision (Guardian), • Long-Term Disability & Short-Term Disability, • Hospital Indemnity Insurance, Accident Plan, and Employee Critical Illness (Guardian), • 401k (Vestwell), Life Insurance (Guardian) & Pet Insurance (Nationwide), • Commuter benefits are offered in certain locations, • PTO, including Volunteer Days to give back to your community, • Annual Anniversary Perks, including one-month paid sabbaticals!, • HomeLight Services to help you with buying and selling your home Let's chat! HomeLight is an equal opportunity employer dedicated to building an inclusive and diverse workforce, providing employees with a work environment free of discrimination and harassment. All employment decisions are based on business needs, job requirements, and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. We will provide accommodations during the recruitment process upon request, and any accommodation will be addressed confidentially.

Job DescriptionBenefits: • Competitive salary, • Flexible schedule, • Opportunity for advancement, • Paid time off Inbound Sales & CRM Automation Manager Clive Collective | Scottsdale, Arizona (hybrid) | Supports all venues in Arizona and California Department: Sales & Events | Reports to: Director of Sales, Marketing & Events Compensation: $72,000 – $90,000 base salary, plus commission | Full-time, exempt About the role Clive Collective runs private dining, events, and group sales across five venues in two states, and inbound demand outpaces what a manual process can handle. We need someone to own that engine end to end: the lead flow, the CRM, and the AI and automation layer that runs both. This is a builder’s role. You will design and deploy AI-assisted workflows that qualify, route, and follow up on inquiries in minutes rather than hours, and you will own the systems that track every opportunity from first contact to booked event. You will also step in when a high-value inquiry needs a human touch. AI and automation experience is the core of the job, not a nice-to-have. Our stack OpenTable for reservations and TripleSeat for events at every location, both with API access. TableVoice and Revmo for voice AI at all properties. Google Workspace for every user and venue. HighLevel for marketing and pipeline today, with a plan to replace it with a custom-built solution. What you will own Automation and AI workflows • Design, build, and maintain agentic AI workflows for lead intake, qualification, response, routing, and follow-up across email, web forms, voice AI, and chat, • Integrate TripleSeat, OpenTable, TableVoice, Revmo, HighLevel, and Google Workspace through their APIs and tools such as Zapier, Make, n8n, or Apps Script, • Deploy and tune AI agents for first-response drafting, triage, calendar coordination, and proposal generation, with clear handoffs between voice AI, CRM, and human staff, • Measure automation performance (response time, conversion, drop-off) and iterate, • Lead the design and build of the custom platform that will replace HighLevel, either hands-on or by directing outside developers, and manage the migration of pipeline, contacts, and workflowsInbound lead management, • Own inbound inquiry flow for all venues and ensure every lead gets a polished, guest-focused response within service-level targets, • Qualify opportunities by date, guest count, budget, event type, and revenue potential and route them to venue sales leads with complete notes, • Manage high-value inquiries to handoff or close, • Identify missed opportunities and response gaps and fix the underlying processCRM ownership and reporting, • Own TripleSeat and HighLevel configuration, permissions, pipeline stages, templates, and data hygiene, • Keep reservation and event data flowing cleanly between OpenTable, TripleSeat, and the CRM, • Build dashboards for pipeline health, lead source performance, conversion, and venue-level revenue, • Train venue sales staff on CRM standards and new workflowsCollaboration This role sits inside the sales and marketing department, reports to the Director of Sales, Marketing & Events, and works hand in hand with the Events Manager at each property. The parameters that govern how inbound inquiries are qualified, routed, and prioritized are set by the events and venue teams. This position translates those parameters into working systems and keeps them current as each venue evolves. • Partner with each property’s Events Manager to define and maintain qualifying criteria, routing rules, minimums, blackout dates, and space availability logic, • Work alongside the sales and marketing team on campaign lead capture, follow-up sequences, and shared reporting, • Meet regularly with venue leadership to review pipeline, response performance, and booked-event outcomes, • Gather feedback from venue teams when routing rules are not serving a property and adjust quickly, • Serve as the single point of coordination so every venue works from the same standards, templates, and dataWhat we require, • Three or more years in sales operations, CRM administration, or revenue operations, • Hands-on experience building agentic AI workflows in production, including prompt design, tool integration, and human-in-the-loop handoffs, • Proven ability to connect platforms through APIs and automation tools and troubleshoot integrations, • Fluency in Google Workspace as an automation platform (Gmail, Calendar, Drive, Apps Script), • CRM administration experience; TripleSeat, OpenTable, or HighLevel strongly preferred, • Strong written communication and a guest-first instinct, • Organized, data-driven, and able to own a process end to endWhat sets a candidate apart, • Hospitality, private dining, or events sales experience, • Working knowledge of HighLevel and its data model, which will inform the replacement build, • Experience with LLM APIs (OpenAI, Anthropic, Google), agent frameworks, or voice AI platforms, • Experience scoping, building, or supervising a custom CRM or internal tool, including working with developers or low-code platforms, • Automation experience in a multi-location or multi-brand environmentWho we are Clive Collective is a hospitality group operating restaurants and nightlife venues in Arizona and California. We build teams around people who take pride in the craft and treat every guest as a relationship. Clive Collective is an equal opportunity employer and considers qualified applicants without regard to any characteristic protected by law, including applicants with arrest and conviction records where required by law. Flexible work from home options available.

Job Description Redefine the future of customer experiences. One conversation at a time. At Nextiva, we're reimagining how businesses connect, bringing together customer experience and team collaboration on a single, conversation centric platform. Powered by AI, driven by human innovation. Our culture is forward thinking, customer obsessed and built on the belief that meaningful connections drive better business outcomes. Whether it's through our signature Amazing Service®, the technology we create, or the experiences we cultivate, connection is at the core of who we are. If you're ready to collaborate with incredible people, make an impact, and help businesses everywhere deliver truly amazing experiences, this is where you belong. Location: While this role is open to remote candidates across the United States, team members located within 40 miles of our Scottsdale headquarters (9451 E. Via de Ventura, Scottsdale, AZ 85256) are expected to work onsite four days per week to support collaboration, speed, and execution. Specific scheduling and flexibility will be guided by your leader to support both team collaboration and individual productivity. We're looking for a Senior Product Manager to lead our mid-market customer experience product strategy. This role is responsible for defining and delivering the capabilities that help growing businesses and BPO operators provide exceptional customer experiences while improving operational efficiency. You'll work directly with customers, partners, and internal teams to identify market opportunities, shape product direction, and bring innovative omnichannel and AI-powered experiences to market. As Nextiva continues moving up-market, you'll play a key role in ensuring our platform meets the needs of increasingly sophisticated customer service organizations. What You'll Do: • Own the product strategy, roadmap, and business outcomes for Nextiva's mid-market customer experience solutions serving organizations with 100–2,500 employees and BPO operators., • Develop a deep understanding of customer needs through direct engagement with customers, prospects, internal stakeholders, and market research., • Define and prioritize investments across omnichannel engagement, shared inboxes, agent workspaces, workflow automation, routing, analytics, and AI-powered productivity tools., • Partner with Engineering, Design, Data Science, and GTM teams to deliver products from concept through launch and adoption., • Lead product discovery efforts to validate opportunities, gather feedback, and ensure solutions solve meaningful customer problems., • Drive product launches and adoption strategies that support Nextiva's growth in the mid-market segment., • Establish success metrics and use customer insights, operational KPIs, and product telemetry to guide investment decisions., • Collaborate with Sales, Marketing, and Customer Success teams to communicate product vision, roadmap priorities, and customer value., • Influence executive stakeholders through clear communication, strong business cases, and data-driven recommendations., • Leverage AI tools and emerging technologies to improve product discovery, prototyping, decision-making, and execution while identifying opportunities to embed AI-driven capabilities into the customer experience. About You: Required Qualifications • 6+ years of SaaS Product Management experience, including ownership of customer-facing products from strategy through delivery., • Experience serving mid-market, enterprise, or BPO customer segments with a strong understanding of customer service, contact center, or customer experience workflows., • Demonstrated ability to translate customer needs into product strategy, roadmaps, and measurable business outcomes., • Strong customer-facing skills with experience conducting customer discovery, validating requirements, and influencing product direction through customer insights., • Experience leading cross-functional teams and driving alignment across Product, Engineering, Design, and GTM organizations., • Strong analytical and problem-solving skills with experience using data to prioritize investments and measure success., • Familiarity with omnichannel engagement, digital customer service, messaging, social, voice, chat, or related customer interaction platforms., • Experience using AI-enabled tools to improve productivity, research, prototyping, product development, or decision-making., • Excellent communication and executive presentation skills. Preferred Qualifications • Experience with contact center, CCaaS, CX, workforce engagement, or customer service platforms., • Experience supporting BPO, outsourcing, or multi-tenant SaaS environments., • Familiarity with AI-powered customer experience technologies, automation, routing, agent assist, or conversational AI solutions., • Bachelor's degree in Business, Computer Science, Engineering, or a related field; MBA preferred. Why Join Us • Be part of a fast-growing company transforming the CX landscape with cutting-edge omnichannel capabilities, • Drive the evolution of a platform serving thousands of contact center agents daily across hundreds of enterprise customers, • Own critical features in the product roadmap with direct revenue and customer satisfaction impact, • Work with a modern tech stack including microservices, event streaming, real-time messaging, audio/video processing, and AI-assisted workflows, • Join a passionate, customer-obsessed culture that values autonomy, craft, and measurable impact, • Competitive compensation, equity participation, and comprehensive benefits Nextiva DNA (Core Competencies) Nextiva's most successful team members share common traits and behaviors: • Drives Results: Action-oriented problem solvers who quickly bring clarity and simplicity to ambiguity, challenge the status quo, and lead meaningful change; celebrating wins to fuel momentum. They act swiftly and pragmatically, learning and improving as they go., • Critical Thinker: Data-driven, forward-thinking individuals who identify key drivers, anticipate risks, and deliver clear recommendations. They confidently leverage AI and automation to reduce friction, improve decision-making, and focus on higher-value work., • Right Attitude: Collaborative, competitive, and resilient team players who jump in to solve tough problems, learn from setbacks, and foster a culture of service, respect, and care for customers and teammates.Total Rewards Our Total Rewards offerings are designed to allow Nexties to take care of themselves and their families so they can be their best, in and out of the office. Our compensation packages are tailored to each role and candidate's qualifications. We consider a wide range of factors, including skills, experience, training, and certifications, when determining compensation. We aim to offer competitive salaries or wages that reflect the value you bring to our team. Depending on the position, compensation may include base salary and/or hourly wages, incentives, or bonuses. The expected hiring range is $130,000 - $200,000. A different level in the job hierarchy may apply to a specific candidate, resulting in a different hiring range. • ???? Health: Multiple health plan options to suit your needs, including medical, dental, vision, and telemedicine coverage, • ???? Insurance: Life, disability, and supplemental indemnity plans, • ⚖️ Work-Life Balance: Flexible Time Off for salaried employees, PTO for hourly employees, Paid Sick Time, Paid Parental Bonding Leave, and holiday pay, • ???? Financial Security: 401(k) with company match, Health Savings Accounts with company contributions, Dependent Care FSA, • ????️‍ Wellness: Employee Assistance Program (EAP) and comprehensive wellness initiatives, • ???? Growth: Access to ongoing learning and development opportunities and career advancement At Nextiva, we're committed to supporting our employees' health, well-being, and professional growth. Join us and build a rewarding career! Nextiva is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Nextiva participates in the E-Verify Program where and as required by law. For additional information about E-Verify visit USCIS. #LI-MS1 #LI-Remote Founded in 2008, Nextiva has grown into a global leader trusted by over 100,000 businesses and 1M+ users worldwide. Headquartered in Scottsdale, Arizona, and with teams across the globe, we're the future of customer experience and team collaboration through our AI-powered, conversation-centric platform. Want to see what life at Nextiva is all about? Connect with us on Instagram, Instagram MX, YouTube, LinkedIn, and the Nextiva Blog.

Job Description About Carvana "We believe CVNA is in the early stages of becoming the next U.S. retail category killer." – Stephens Investment Bank, Analyst Report, Sept. 2024 "Growing a capital and labor intensive, industrial type asset at a 40% clip is unchartered territory…" – JP Morgan Chase, Analyst Report, Jan 2026 Building leading-edge technology has been at the core of Carvana's strategy since our founding, driving us to become the 3rd fastest company in history to organically reach the Fortune 500, following only Amazon and Google. Today, we remain founder-led and as ambitious as ever. In 2024, we emerged as both the fastest-growing and most profitable automotive retailer in the US, thanks to our deep vertical integration across retail, lending, vehicle transportation, wholesale auctions, and more. Our technology teams build: • End-to-end ecommerce for buying and selling cars, including everything you see on Carvana.com and in our mobile apps., • AI-driven customer support across chat, email, SMS, and voice, as well as a proprietary CRM platform built for efficiency and quality at scale., • 360°ree; vehicle photography and interactive merchandising using cutting-edge computer vision and AI., • The most sophisticated self-service automotive lending platform in the world; a full fintech stack., • Systems and tools behind a nationwide logistics network that has delivered and picked up over 3 million cars via our fully owned and operated fleet, reaching 90% of US driveways., • Enterprise-grade systems for operating the largest vehicle reconditioning facilities in the US, with workflow automation covering everything mechanical, electrical, and cosmetic., • Early adoption and customization of AI tools to optimize developer efficiency and experience. And much, much more… About the team and position Our Product team is at the center of that growth, and we are hiring. We are an AI-first technology organization that moves fast, operates with high ownership, and builds things that matter at scale. If you want to grow not just as a Product Manager but as a leader and business-builder, Carvana is the place for you. We are hiring Product Managers across several teams in Los Angeles and Phoenix, spanning mid-level and senior roles. While each team has its own focus area, we look for the same foundational qualities across all of them: strong product instincts, a data-driven mindset, an AI-first approach to work, and the drive to own outcomes end to end. The Teams Depending on your background and interests, you may be considered for one or more of the following teams: • Nurture: Lead nurture communications on an AI-first team, guiding customers from early interest through purchase using machine learning, personalization, and experimentation across email, SMS, and push., • Inventory Workforce and Vehicle Management: Support the design and development of a new collection of AI and Machine Learning vehicle routing and advanced manufacturing solutions. The goal, automate the entire reconditioning process while optimizing for speed, cost and quality. What you'll be doing While responsibilities vary by team, all roles share a common set of expectations: • Drive the product roadmap and lead end-to-end product development informed by customer research, analytics, and business needs., • Partner cross-functionally with Engineering, Design, Data Science, Analytics, and business stakeholders to scope, prioritize, and ship high-impact initiatives., • Own experimentation and measurement, actively interpreting results and translating insights into continuous product improvements., • Apply AI tools as a core part of how you work, accelerating research, synthesis, prototyping, and day-to-day execution., • Write clear requirements, project briefs, and documentation to align stakeholders and enable effective engineering execution., • Use data to size opportunities, evaluate tradeoffs, and make decisions., • Take full ownership of your product area and be accountable for the long-term trajectory of key business outcomes such as sales, gross profit, customer satisfaction, and cost per unit sold. What you should have/know • A bachelor's degree in STEM, Economics, Finance, Business, Design, or equivalent experience., • Two or more years of product, product analytics, or related experience for mid-level consideration; four or more years for senior-level consideration., • Outcome-oriented and data-driven decision making, backed by expertise in metrics, analytics, and tools such as SQL, Tableau, Looker, or Sigma., • An AI-first approach to product work, with hands-on experience using AI tools for research, analysis, prototyping, and day-to-day productivity., • Excellent written and verbal communication, organizational, and project management skills with strong attention to detail., • Ability to learn and absorb technical concepts and communicate them effectively to non-technical audiences., • Deep product experience at one or more highly successful and ideally high-growth companies., • Strong opinions about consumer products and a developed sense of product taste., • Experience with experiment design and interpretation., • A willingness to roll up your sleeves and do whatever it takes for the sake of the team and our customers., • Self-motivated with a sense of humor and the ability to thrive in a fast-paced, ambitious environment. It would be great if you also have • A genuine passion for AI and its potential to transform product experiences, not just familiarity with the tools but a curiosity about where the technology is headed and how to apply it creatively., • Demonstrated ability in designing, building, and deploying enterprise software solutions, with particular experience in areas such as industrial plant design, process management platforms, and automotive or supply chain manufacturing., • A genuine passion for AI and its potential to transform product experiences, not just familiarity with the tools but a curiosity about where the technology is headed and how to apply it creatively., • Hands-on experience building or iterating on AI-driven products, including features powered by machine learning, LLMs, RAG, tool-calling, or agent frameworks., • Knowledge of data science best practices and the ability to collaborate closely with data scientists and ML engineers to shape model-informed product decisions., • Strong UX instincts and the ability to anticipate user needs and pain points, especially in AI-assisted or conversational experiences., • Experience with agile methodology and product strategy and roadmapping., • Familiarity with Snowflake, Sigma, Looker, or Tableau for independent data exploration., • Background in automotive, e-commerce, marketplaces, retail, or similarly complex operating environments. What we'll offer in return • Full-Time position with a competitive salary and Carvana stock compensation., • Medical, Dental, and Vision benefits., • 401K with company match., • A multitude of perks including student loan payments, discounts on vehicles, benefits for your pets, and much more., • A great wellness program to keep you healthy and happy both physically and mentally., • Access to opportunities to expand your skill set and share your knowledge with others across the organization., • A company culture focused on high performance and bar-raising, with vast opportunity to learn and grow. Other requirements To be able to do your job at Carvana, there are some basic requirements we want to share with you. • Must be able to read, write, speak and understand English. Of course, we'll make any reasonable accommodations for those with disabilities to perform the essential functions of their jobs. Legal stuff Hiring is contingent on passing a complete background check. This role is eligible for visa sponsorship. Carvana is an equal employment opportunity employer. All applicants receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, marital status, national origin, age, mental or physical disability, protected veteran status, or genetic information, or any other basis protected by applicable law. Carvana also prohibits harassment of applicants or employees based on any of these protected categories. Please note this job description is not designed to contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Job Description About Carvana At Carvana, we're changing the way people buy and sell cars. With an ambitious vision and a fundamentally different approach designed to be fun, fast, and fair, Carvana became the fastest-growing automotive retailer in history. We expanded nationally, went public on the New York Stock Exchange, sold our 1 millionth car, and reached the Fortune 500, all in just eight years. Today, with 4 million retail customers and counting, Carvana is both the fastest-growing and the most profitable public automotive retailer, and we're just getting started. We continue to raise the bar for our customers as we tackle the enormous opportunity still ahead in the largest consumer vertical. Working here means being part of a team that embraces change, celebrates creative problem solving, and always strives to be better. At Carvana, you'll have the opportunity to take on meaningful challenges, learn quickly, and help shape the future of automotive retail. If you're driven to grow and make an impact as part of a collaborative team, you'll fit right in. Learn more about what it's like to work here from the people that already do. THIS IS A 100% ON-SITE POSITION (Monday through Friday) About the team and position The ServiceNow Engineer plays a crucial role in the design, development, and management of ServiceNow solutions that optimize business processes and deliver real value to the Carvana family. In this role, you'll work closely with cross-functional partners to build workflows and automation that align with organizational goals, meet security and compliance standards, and deliver incremental business value. In return for your hard work, you'll have the opportunity to grow at one of the fastest-moving and most creative technology companies around - helping us promote a life-changing product and develop a world-class team every day. What you'll be doing • Collaborate with stakeholders to design scalable ServiceNow solutions across ITSM, CSM, ITOM, FSM and Asset Management (HAM/SAM)., • Configure and enhance core ITSM processes - incident, change, problem, and request management., • Design and implement Customer Service Management (CSM) solutions, including case management, the Configurable / CSM Workspace, account and contact data models, and omni-channel intake across email, chat, portal, and phone., • Design and build end-to-end Field Service Management solutions - Work Orders, Work Order Tasks, Assignments, Dispatching, Scheduling, Skills Management, Planned Maintenance, and Crew Operations., • Configure Dynamic Scheduling, Optimization Policies, and Territory Planning, and extend the Agent Mobile App (online/offline) for field technicians., • Build and maintain Service Catalog content - catalog items, record producers, order guides, variable sets, client scripts, and UI policies., • Develop self-service experiences on Service Portal and Employee Center / Employee Center Pro — widgets, pages, themes, content publishing, and unified navigation., • Design Virtual Agent conversational experiences - topics, NLU, and topic flows — for catalog and case/incident deflection across web, mobile, and messaging channels., • Automate processes with Flow Designer (flows, subflows, and custom actions) and orchestrate cross-system integration through Integration Hub spokes., • Design and build custom scoped applications on the Now Platform / App Engine - tables, business rules, client scripts, UI policies, and ACLs - following scoped-application best practices., • Develop server-side logic and reusable Script Includes, and build and consume REST and SOAP web services (Scripted REST APIs, Table API, Import Set API) for inbound and outbound integration., • Deliver ITOM capabilities - Discovery, Service Mapping, Event Management, and CMDB health — including MID Server install, configuration, clustering, and credential/TLS handling., • Manage Hardware Asset Management (HAM) across the full lifecycle (procurement to retirement), including model normalization and reconciliation of assets to CMDB CIs, and support software asset and license compliance., • Translate business needs into functional and technical designs aligned with ITIL and enterprise standards., • Own release management across instances - update sets and the Application Repository for code promotion, instance cloning (clone profiles, data preservers), and upgrades/patching with skip-list remediation and regression testing., • Partner with QA, DevOps, and support teams to troubleshoot issues and improve platform performance., • Document solution architectures and create user guides and training for business and technical users., • Perform core platform administration - users, groups, roles, ACLs, system, • properties, scheduled jobs, plugin activation, and instance health - across all environments., • Champion development best practices (coding standards, peer review, performance-conscious scripting, out-of-the-box-first design) and uphold platform governance and access controls. What you should have • 5+ years of hands-on ServiceNow development, architecture, and delivery across ITSM, CSM, FSM, ITOM, and HAM - including scoped application development and AI-enabled workflows - aligned with ITIL practices., • Certified ServiceNow professional: CSA, CAD, CIS-ITSM, CIS-CSM., • Practical experience configuring FSM for dispatching, scheduling, and mobile workforce automation., • Strong server-side and integration development - Script Includes, Business Rules, GlideRecord, Flow Designer, Integration Hub/spokes, and REST/SOAP and Scripted REST APIs (Table, Import Set)., • Experience designing Virtual Agent conversational flows (topics and NLU) and applying AI / Now Assist to automate service operations., • Able to lead solution design workshops, translate requirements into scalable architectures, and manage the full SDLC in Agile delivery., • Expertise in ITOM - Discovery and CMDB design - for operational visibility and service health., • Strong understanding of CSDM, data modeling, and platform performance optimization., • Hands-on CSM implementation, including case management, the CSM/Configurable Workspace, and account and contact data models., • Proficiency building Service Catalog content and developing Service Portal and Employee Center experiences., • Demonstrated experience developing custom scoped applications on App Engine., • Practical experience with MID Server setup, clustering, and troubleshooting, plus core platform administration; CIS-Discovery or CIS-Hardware Asset Management certification a plus., • Hands-on application lifecycle management: update sets and the Application Repository, instance cloning, and platform upgrade/patch cycles with skip-list remediation., • Solid Hardware Asset Management (HAM) experience, including lifecycle tracking, reconciliation, and procurement integration. What we'll offer in return • Full-Time Salary Position with a competitive salary., • Medical, Dental, and Vision benefits., • 401K with company match., • A multitude of perks including student loan payments, discounts on vehicles, benefits for your pets, and much more., • A great wellness program to keep you healthy and happy both physically and mentally., • Access to opportunities to expand your skillset and share your knowledge with others across the organization., • A company culture of promotions from within, with a start-up atmosphere allowing for varied and rapid career development., • A seat in one of the fastest-growing companies in the country. Other requirements To be able to do your job at Carvana, there are some basic requirements we want to share with you. • Must be able to read, write, speak, and understand English. Of course, we'll make any reasonable accommodations for those with disabilities to perform the essential functions of their jobs. Legal stuff Hiring is contingent on passing a complete background check. This role is eligible for visa sponsorship. Carvana is an equal employment opportunity employer. All applicants receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, marital status, national origin, age, mental or physical disability, protected veteran status, or genetic information, or any other basis protected by applicable law. Carvana also prohibits harassment of applicants or employees based on any of these protected categories. Please note this job description is not designed to contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Proven ability to manage multiple priorities in a fast-paced, remote environment. Act as a day-to-day lead for the support function, helping unblock teammates and setting quality standards. Respond to high-impact agent, partner, and internal inquiries via Intercom (chat & email) with speed, clarity,

Whatnot is the largest live shopping platform in North America and Europe to buy, sell, and discover the things you love. Whether it's trading cards, fashion, electronics, or live plants, our sellers are building real businesses across hundreds of categories. We're building live commerce at a scale that's never been done in the West, and there's no playbook to copy. The people here are shaping how an entirely new industry develops. As a remote co-located team, we're inspired by our values and anchored in hubs across the US, UK, Ireland, Poland, Germany, and Australia. We move fast, stay close to our users, and focus on the work that drives the most impact. We're one of the fastest growing marketplaces and were recently named the #1 Best Startup Employer in America by Forbes. Check out the latest Whatnot updates on our news and engineering blogs and join us as we enable anyone to turn their passion into a business and bring people together through commerce. The Trust & Safety team is responsible for maintaining the safety and integrity that powers our platform. You will work collaboratively to identify potential risks, enforce our policies, and protect the buyer and seller experience while assisting customers with sensitive cases. Your timely and detailed investigations will help safeguard our community and ensure fair, consistent outcomes for buyers and sellers. You will: • Regularly work with the team on reviewing potentially suspicious behavior on a daily basis to support the company in protecting good users and preventing financial losses, • Work quickly and thoroughly to meet interdepartmental Service Level Agreements (SLAs) while ensuring high quality work product, • Conduct in-depth transaction-level reviews, • Discover and identify trends to present opportunities for stronger results and mitigation, • Communicate with customers in response to inquiries related to trust and risk, • Provide inbound email and chat-based customer service for users who need immediate assistance, • Thoughtfully investigate Trust & Risk cases with medium complexity and high sensitivity while maintaining customer satisfaction, • Work with other departments to research and resolve open questions, • Efficiently work through a backlog of open issues and monitor performance of key operations, • Represent the company with integrity and professionalism, • Review key metrics and utilize data to make informed decisions We offer flexibility to work from home or from one of our global office hubs, and we value in-person time for planning, problem-solving, and connection. Team members in this role must live within commuting distance of our Phoenix, AZ hub. People who do well at Whatnot tend to be comfortable figuring things out as they go, biased toward action, and genuinely curious about what they're building. They care more about outcomes than credit and stay close to the product and the people using it. As our next Trust & Safety Agent, you're excited to jump-start your career in a fast-paced environment. You're eager to take on new challenges, learn new skills, and pitch in wherever needed as part of building a great company. You bring a strong customer-first mindset and a passion for finding the best possible outcome, along with: • A bachelor's degree (Graduating in Dec 2025 or by Summer 2026) in any field or equivalent practical experience, • Strong communication skills, you can explain things clearly and compassionately, • A customer-first attitude and a desire to solve problems with ownership, • Ability to multitask and learn new systems quickly, • A team player mindset with a drive to improve processes, • Internship or part-time experience in customer service, retail, hospitality, or support is preferred., • Exposure to support tools (e.g., Zendesk, Intercom) would be a plus, • Weekend availability required, • Flexible Time off Policy and Company-wide Holidays (including a spring and winter break), • Health Insurance options including Medical, Dental, Vision, • Work From Home Support, • Home office setup allowance, • Monthly allowance for cell phone and internet, • Care benefits, • Monthly allowance for wellness, • Annual allowance towards Childcare, • Lifetime benefit for family planning, such as adoption or fertility expenses, • Retirement; 401k offering for Traditional and Roth accounts in the US (employer match up to 4% of base salary) and Pension plans internationally, • Monthly allowance to dogfood the app, • All Whatnauts are expected to develop a deep understanding of our product. We're passionate about building the best user experience, and all employees are expected to use Whatnot as both a buyer and a seller as part of their job (our dogfooding budget makes this fun and easy!)., • Parental Leave, • 16 weeks of paid parental leave + one month gradual return to work *company leave allowances run concurrently with country leave requirements which take precedence. Whatnot is proud to be an Equal Opportunity Employer. We value diversity, and we do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, parental status, disability status, or any other status protected by local law. We believe that our work is better and our company culture is improved when we encourage, support, and respect the different skills and experiences represented within our workforce.

Reservations Sales AgentPHX Office - Mesa, AZ 85210Job DescriptionSummaryThe Reservation Sales Agent will be responsible for direct customer contact by phone, email, chat and fax. Essential Duties and Responsibilities include the following:Recommend services and offer alternatives to book reservatio

Reservations Sales Agent - Mesa, AZ. The Reservation Sales Agent will be responsible for direct customer contact by phone, email, chat and fax. Recommend services and offer alternatives to book reservations and close sales calls.

Customer Service AgentThe Customer Service Agent will successfully drive customer satisfaction as the front-line resource for handling inquiries regarding product support, account management, member-portal navigation, across Norton and LifeLock security offerings. The perfect match will have a strong ability to empathize, negotiate, think critically, multi-task, and troubleshoot across various systems/areas including light tech support such as; downloading software and assisting members navigating through different browsers in an efficient manner. In addition, he/she will be a product expert focused on customer education and service expansion opportunities to drive increased revenue. We are looking for a high-performing team member that will be a value to our existing company culture.Key Responsibilities:• Able to think quickly and move quickly through multiple systems to solve customers' Norton and LifeLock questions• Demonstrates a high degree of empathy, compassion, and professional kindness with all members• Demonstrates a high skill level of relationship building by using needs based selling techniques and sharp communication skills• Resolves any member conflict or dissatisfaction with products or services to ensure continued member loyalty• Demonstration of excellent written and verbal skills; proven track record of member interaction• Builds rapport and confidence with the member by facilitating discussions regarding identity theft concerns and offering appropriate solutions with our service• Displays a thorough knowledge of products, services and the industry to resolve issues without escalating to higher levels of managementSkills:• HS Degree or equivalent and 2 years related experience, customer service, in a call center environment. A college degree can be substituted for experience• Prepared for and reacts positively to consistent change - preferred• Able to multitask and prioritize effectively within guidelines - preferred• Ability to protect all forms of highly confidential and proprietary business information and ability to maintain the highest standards of privacy and security• Ability to follow, adheres and abide by all Norton Lifelock information and security policies, procedures and practicesWhat's next:TA Call - 15 minute chat with the Talent Acquisition TeamHiring Manager Interview (Onsite)Gen is an equal opportunity employer, and we're committed to fair, inclusive practices at every stage of the candidate and employee journey. Employment decisions are based on merit, experience and business needs

Whatnot is the largest live shopping platform in North America and Europe to buy, sell, and discover the things you love. Whether it's trading cards, fashion, electronics, or live plants, our sellers are building real businesses across hundreds of categories. We're building live commerce at a scale that's never been done in the West, and there's no playbook to copy. The people here are shaping how an entirely new industry develops. As a remote co-located team, we're inspired by our values and anchored in hubs across the US, UK, Ireland, Poland, Germany, and Australia. We move fast, stay close to our users, and focus on the work that drives the most impact. We're one of the fastest growing marketplaces and were recently named the #1 Best Startup Employer in America by Forbes. Check out the latest Whatnot updates on our news and engineering blogs and join us as we enable anyone to turn their passion into a business and bring people together through commerce. We're looking for current or former Whatnot sellers to join the team and support fellow sellers on the platform. Our Customer Experience team is responsible for driving the best possible experience through process improvement, order management, and problem-solving. As part of this Seller Customer Experience team, you will be a primary advocate for our seller community. You will help other resellers navigate the platform, resolve issues quickly, and grow their businesses on Whatnot. If something went wrong, you own making it right. You'll deeply understand the reseller grind, including the sourcing, listings, and shipping logistics, and be the person who makes it easier. • Interact with sellers with a seller-first attitude, understanding the unique needs and pressures of running a resale business, • Resolve seller issues regarding payments, payouts, order disputes, shipments, and platform questions with high quality and urgency, • Become a deep expert in Whatnot's seller tools, policies, and processes to drive positive outcomes for the reseller community, • Work cross-functionally with Trust & Safety, Payments, and Product teams to troubleshoot and resolve complex seller escalations, • Identify patterns in seller pain points and proactively surface opportunities to improve the seller experience People who do well at Whatnot tend to be comfortable figuring things out as they go, biased toward action, and genuinely curious about what they're building. They care more about outcomes than credit and stay close to the product and the people using it. As our next Seller Customer Experience Agent, you'll bring a seller's perspective and a service mindset. Here's what we're hoping to see in your background: • Weekend availability required., • Active or former Whatnot seller., • Support experience handling email and/or chat, ideally supporting sellers or merchants, is a plus., • Hands-on understanding of reseller operations such as sourcing, listing, fulfillment, returns, and payouts., • Experience with customer-facing support tools like Zendesk, Kustomer, or Intercom is a plus., • Familiarity with collectibles categories (trading cards, sneakers, vintage, etc.), • Proactive problem-solver and process-improver., • Bachelor's degree or college experience preferred., • Generous Time off Policy, • Health Insurance options including Medical, Dental, Vision, • Work From Home Support, • Home office setup allowance, • Monthly allowance for cell phone and internet, • Care benefits, • Monthly allowance for wellness, • Annual allowance towards Childcare, • Lifetime benefit for family planning, such as adoption or fertility expenses, • Retirement; 401k offering for Traditional and Roth accounts in the US (employer match up to 4% of base salary) and Pension plans internationally, • Monthly allowance to dogfood the app, • All Whatnauts are expected to develop a deep understanding of our product. We're passionate about building the best user experience, and all employees are expected to use Whatnot as both a buyer and a seller as part of their job (our dogfooding budget makes this fun and easy!)., • Parental Leave, • 16 weeks of paid parental leave + one month gradual return to work *company leave allowances run concurrently with country leave requirements which take precedence. Please note: Whatnot will only contact you through official @whatnot.com email addresses. If you see an email impersonating a Whatnot recruiter, please disregard and report it as spam. Whatnot is proud to be an Equal Opportunity Employer. We value diversity, and we do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, parental status, disability status, or any other status protected by local law. We believe that our work is better and our company culture is improved when we encourage, support, and respect the different skills and experiences represented within our workforce.

Job Description Part-Time Retail Merchandiser (Sell-Through Specialist / Brand Rep) The Gig: Franklin Retail Solutions needs a part-time Retail Merchandiser to work some magic in sporting goods stores near you. Your mission? Organize, style, and showcase top-tier brands so customers can't resist them. You'll also be the eyes and ears of the brand, sharing insights to make the shopping experience even better. Why You'll Love This Job: • Get paid to make products look awesome, • Make your own schedule, • Work solo What You'll Do: • Use our MVP platform (like a secret agent, but for merch) to check projects, schedule visits, and submit reports, • Chat up store managers and staff—make friends, not just contacts, • Follow planograms (a fancy way of saying "make the display look great"), • Snap before-and-after pics to show off your merchandising skills, • Spot what's working and what's not—then tell us What You Need to Bring: • Retail or merchandising experience (bonus points if you've styled mannequins like a pro), • An eye for detail—details matter!, • Strong communication skills (aka, you don't ghost emails), • A smartphone or tablet for reports & photos, • Reliable transportation to get to stores, • High-speed internet (because dial-up won't cut it) The Fine Print: This role is flexible, with store visits typically on weekdays. You'll stay connected with our team remotely while rocking your independent work style. Sound like your kind of hustle? Hit "Apply Now" and let's make retail better—one display at a time! _ Company: Franklin Retail Solutions is in the Sports Business. We work with the best brands in the Sports, Outdoor, Fitness and Health industries. We develop retail marketing, merchandising and training programs, manage a network of over 500 field professionals who execute the programs, and analyze the results for the brands we represent. These programs enable consumers to find the sporting goods or apparel that's right for them. Candidate: Our ideal candidate has excellent communication and rapport building skills, retail merchandising experience, can manage their time, work independently and communicate remotely, has a functioning computer and reliable internet access, has a camera or smartphone for taking digital pictures, can complete professionally written online reports, and has reliable transportation. Required Qualifications: Retail & Product Knowledge, Sales & Marketing, Creative Merchandising, Customer Service, Organization, Store Relationship Enhancement, Photography/Reporting, Attention to Detail, Territory Management, Stock Management, Planogram Knowledge Desired Qualifications: Apparel Merchandising, Mannequin Styling, Third-Party Merchandising, Sporting Goods Merchandising, Presenting product/brand information to groups of 15+ people, Promotions, Degree in Retail or Fashion Merchandising or similar field of study a plus

Job Description About Carvana At Carvana, we're changing the way people buy and sell cars. With an ambitious vision and a fundamentally different approach designed to be fun, fast, and fair, Carvana became the fastest-growing automotive retailer in history. We expanded nationally, went public on the New York Stock Exchange, sold our 1 millionth car, and reached the Fortune 500, all in just eight years. Today, with 4 million retail customers and counting, Carvana is both the fastest-growing and the most profitable public automotive retailer, and we're just getting started. We continue to raise the bar for our customers as we tackle the enormous opportunity still ahead in the largest consumer vertical. Working here means being part of a team that embraces change, celebrates creative problem solving, and always strives to be better. At Carvana, you'll have the opportunity to take on meaningful challenges, learn quickly, and help shape the future of automotive retail. If you're driven to grow and make an impact as part of a collaborative team, you'll fit right in. Learn more about what it's like to work here from the people that already do. THIS IS A 100% ON-SITE POSITION (Monday through Friday) About the team and position The ServiceNow Engineer plays a crucial role in the design, development, and management of ServiceNow solutions that optimize business processes and deliver real value to the Carvana family. In this role, you'll work closely with cross-functional partners to build workflows and automation that align with organizational goals, meet security and compliance standards, and deliver incremental business value. In return for your hard work, you'll have the opportunity to grow at one of the fastest-moving and most creative technology companies around - helping us promote a life-changing product and develop a world-class team every day. What you'll be doing • Collaborate with stakeholders to design scalable ServiceNow solutions across ITSM, CSM, ITOM, FSM and Asset Management (HAM/SAM)., • Configure and enhance core ITSM processes - incident, change, problem, and request management., • Design and implement Customer Service Management (CSM) solutions, including case management, the Configurable / CSM Workspace, account and contact data models, and omni-channel intake across email, chat, portal, and phone., • Design and build end-to-end Field Service Management solutions - Work Orders, Work Order Tasks, Assignments, Dispatching, Scheduling, Skills Management, Planned Maintenance, and Crew Operations., • Configure Dynamic Scheduling, Optimization Policies, and Territory Planning, and extend the Agent Mobile App (online/offline) for field technicians., • Build and maintain Service Catalog content - catalog items, record producers, order guides, variable sets, client scripts, and UI policies., • Develop self-service experiences on Service Portal and Employee Center / Employee Center Pro — widgets, pages, themes, content publishing, and unified navigation., • Design Virtual Agent conversational experiences - topics, NLU, and topic flows — for catalog and case/incident deflection across web, mobile, and messaging channels., • Automate processes with Flow Designer (flows, subflows, and custom actions) and orchestrate cross-system integration through Integration Hub spokes., • Design and build custom scoped applications on the Now Platform / App Engine - tables, business rules, client scripts, UI policies, and ACLs - following scoped-application best practices., • Develop server-side logic and reusable Script Includes, and build and consume REST and SOAP web services (Scripted REST APIs, Table API, Import Set API) for inbound and outbound integration., • Deliver ITOM capabilities - Discovery, Service Mapping, Event Management, and CMDB health — including MID Server install, configuration, clustering, and credential/TLS handling., • Manage Hardware Asset Management (HAM) across the full lifecycle (procurement to retirement), including model normalization and reconciliation of assets to CMDB CIs, and support software asset and license compliance., • Translate business needs into functional and technical designs aligned with ITIL and enterprise standards., • Own release management across instances - update sets and the Application Repository for code promotion, instance cloning (clone profiles, data preservers), and upgrades/patching with skip-list remediation and regression testing., • Partner with QA, DevOps, and support teams to troubleshoot issues and improve platform performance., • Document solution architectures and create user guides and training for business and technical users., • Perform core platform administration - users, groups, roles, ACLs, system, • properties, scheduled jobs, plugin activation, and instance health - across all environments., • Champion development best practices (coding standards, peer review, performance-conscious scripting, out-of-the-box-first design) and uphold platform governance and access controls. What you should have • 3+ years of hands-on ServiceNow development, architecture, and delivery across ITSM, CSM, FSM, ITOM, and HAM - including scoped application development and AI-enabled workflows - aligned with ITIL practices., • Certified ServiceNow professional: CSA, CAD, CIS-ITSM, CIS-CSM., • Practical experience configuring FSM for dispatching, scheduling, and mobile workforce automation., • Strong server-side and integration development - Script Includes, Business Rules, GlideRecord, Flow Designer, Integration Hub/spokes, and REST/SOAP and Scripted REST APIs (Table, Import Set)., • Experience designing Virtual Agent conversational flows (topics and NLU) and applying AI / Now Assist to automate service operations., • Able to lead solution design workshops, translate requirements into scalable architectures, and manage the full SDLC in Agile delivery., • Expertise in ITOM - Discovery and CMDB design - for operational visibility and service health., • Strong understanding of CSDM, data modeling, and platform performance optimization., • Hands-on CSM implementation, including case management, the CSM/Configurable Workspace, and account and contact data models., • Proficiency building Service Catalog content and developing Service Portal and Employee Center experiences., • Demonstrated experience developing custom scoped applications on App Engine., • Practical experience with MID Server setup, clustering, and troubleshooting, plus core platform administration; CIS-Discovery or CIS-Hardware Asset Management certification a plus., • Hands-on application lifecycle management: update sets and the Application Repository, instance cloning, and platform upgrade/patch cycles with skip-list remediation., • Solid Hardware Asset Management (HAM) experience, including lifecycle tracking, reconciliation, and procurement integration. What we'll offer in return • Full-Time Salary Position with a competitive salary., • Medical, Dental, and Vision benefits., • 401K with company match., • A multitude of perks including student loan payments, discounts on vehicles, benefits for your pets, and much more., • A great wellness program to keep you healthy and happy both physically and mentally., • Access to opportunities to expand your skillset and share your knowledge with others across the organization., • A company culture of promotions from within, with a start-up atmosphere allowing for varied and rapid career development., • A seat in one of the fastest-growing companies in the country. Other requirements To be able to do your job at Carvana, there are some basic requirements we want to share with you. • Must be able to read, write, speak, and understand English. Of course, we'll make any reasonable accommodations for those with disabilities to perform the essential functions of their jobs. Legal stuff Hiring is contingent on passing a complete background check. This role is eligible for visa sponsorship. Carvana is an equal employment opportunity employer. All applicants receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, marital status, national origin, age, mental or physical disability, protected veteran status, or genetic information, or any other basis protected by applicable law. Carvana also prohibits harassment of applicants or employees based on any of these protected categories. Please note this job description is not designed to contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Job Description We are currently seeking a Website Technical Support and Retention Agent to join our team. As a Website Technical Support and Retention Agent, you will be responsible for providing technical support to our website users, resolving their issues, and retaining them as satisfied customers. Key Responsibilities: • Responding to technical and customer support inquiries from website users via email, phone, or chat, • Assisting customers with training related to the website, including but not limited to, login issues, payment processing, and product inquiries, • Ensuring customer satisfaction by providing excellent customer service and timely resolution of issues, • Proactively reaching out to customers who have shown signs of disengagement or dissatisfaction and working to retain them, • Keeping up to date with the latest website features and functionalities and providing relevant information to customers, • Documenting and reporting customer feedback, suggestions, and issues to the relevant teams Qualifications: • At least 2 years of experience in technical support, customer service, retention or sales, • Strong communication and interpersonal skills, • Excellent problem-solving and analytical skills, • Ability to work independently and as part of a team, • Good understanding of website functionalities, including but not limited to, user account management, payment processing, and product listings, • Familiarity with customer relationship management tools and ticketing systems, • Experience with e-commerce platforms such as Shopify, or WooCommerce is a plus If you are passionate about providing excellent customer service, have a keen eye for detail, and enjoy troubleshooting technical issues, we would love to hear from you. This is a remote position with flexible hours and opportunities for growth within the company. To apply, please submit your resume and a cover letter highlighting your relevant experience and why you believe you would be a great fit for this role. \nCompany Description About eMerchantClub: eMerchantClub is celebrating our 25th year in business and specializes in building, maintaining, and supporting innovative websites. Over 500,000 small business owners have used eMerchantClub to create their own online business marketing and sell their products on the web, thanks to us. eMerchantClub uses Magento 2 for all of our websites to provide the greatest service to our customers and connects those websites to thousands of products that customers can sell online. Get excited because eMerchantClub is hiring. Our products are incredible, our customers are one of a kind and our employees are outstanding! About eMerchantClub:\r\n\r\neMerchantClub is celebrating our 25th year in business and specializes in building, maintaining, and supporting innovative websites. Over 500,000 small business owners have used eMerchantClub to create their own online business marketing and sell their products on the web, thanks to us. eMerchantClub uses Magento 2 for all of our websites to provide the greatest service to our customers and connects those websites to thousands of products that customers can sell online.\r\n\r\nGet excited because eMerchantClub is hiring. Our products are incredible, our customers are one of a kind and our employees are outstanding!

As a Live Chat Support Agent, you will be responsible for providing real-time support to our clients and their customers through our live chat platform. Respond to customer inquiries and concerns in a timely and professional manner through our live chat platform. Collaborate with other team members

Insurance Agent - Full Training Provided! Aflac Tempe, AZ Job Category Sales & Business Development Job Type Professional Employment Type Contractor Work Hours Full-time and Part-time Compensation Ask about comp in the chat Job Description Your ideal sales career is waiting. Aflac's family of insure

Job Description Are you someone who takes pride in a spotless vehicle and wants to work at the intersection of car care and future tech? Moove AV is looking for a dedicated Autonomous Vehicle Detailer to join our depot operations. This role is a specialized cleaning and charging position, similar to a "Vehicle Prep" or "Service Agent" role in the rental car industry. You are the final line of defense in ensuring our autonomous fleet is pristine, powered up, and ready for our riders. What you'll do Interior and exterior cleaning. Wash, vacuum, and detail vehicles to a published standard. Sensor surfaces (cameras, lidar) require specific cleaning procedures; training is provided. Charging operations. Move vehicles between charging stalls, plug and unplug per the daily queue, and flag charging faults (bad cables, stuck ports, low state of charge) through the correct escalation channel. Sanitization and biohazard response. Prepare sanitization kits and disinfect interiors between trips. Respond to biohazard incidents (vomit, blood, spills) per OSHA blood-borne pathogen protocol. Full PPE and training are provided. Digital logging and status updates. Track vehicle status in our fleet software and communicate readiness in Google Chat. Vehicles don't move until they're marked ready; accuracy matters. Staging and handoff. Park vehicles in assigned staging zones and confirm handoff to the deployment team. What we're looking for Prior experience in high-volume vehicle cleaning, such as rental car, dealership recon, or professional detailing. Comfort with basic digital tools — phone or tablet apps, chat-based communication, simple status logging. Attention to detail that extends beyond cosmetics: you catch smudged sensors, cables not fully seated, or batteries below target, rather than missing them. Ability to follow documented SOPs and escalate anything outside them rather than improvise. Physical requirements: standing and moving for the full shift length, lifting up to 20 lbs, and working outdoors in Miami weather (heat, humidity, rain) in a partially covered lot. Working at the Depot At Moove AV, our depot is a tech-forward environment. While your primary tools will be cleaning supplies and charging cables, you will be an integral part of an autonomous operations team. We provide a structured, safety-focused workplace where your work directly impacts the rider experience. Why Moove? Competitive pay starting at $20.00/hr Comprehensive health coverage — Medical, Dental, and Vision, including employer-paid plans with zero out-of-pocket cost Paid Time Off to rest and recharge Holiday Pay Real room to grow — we invest in our people and promote from within Apply today to help us keep the future of transportation clean and fully charged. Drug-Free Workplace Statement Moove is committed to maintaining a safe, healthy, and productive work environment for all employees. We are a Drug-Free Workplace. Applicants who receive a conditional offer of employment may be required to undergo a pre-employment drug screening. Safety-Sensitive Addendum This role is classified as a Safety-Sensitive Position. As such, the company strictly prohibits the use of any substance - legal or illegal - that may impair an employee’s ability to perform their duties safely. Compliance with the company’s drug testing policy is a mandatory condition of employment. Driving Requirements/Motor Vehicle Record (MVR) Notification This position requires the operation of a motor vehicle for company business. Therefore, any offer of employment is contingent upon the receipt of a satisfactory Motor Vehicle Record (MVR). Candidates must possess and maintain a valid driver’s license and an acceptable driving history in accordance with our insurance carrier’s standards. Ongoing monitoring of driving records may be conducted during the course of employment. DISCLAIMER: Moove is a multi-state, global employer that complies with the individual laws in each state or country in which it operates. If the state or local law prohibits or differs from any statements, conditions or practices contained in this job description, the Company will strictly adhere to such state or local law.

Job Description Who We Are: Alpaca is a US-headquartered, global leader in agent-first brokerage infrastructure for stocks, ETFs, options, crypto, fixed income, 24/5 trading, and more. Amongst our subsidiaries, Alpaca is a licensed financial services company, serving hundreds of financial institutions across 40 countries with our institutional-grade APIs. This includes broker-dealers, investment advisors, wealth managers, hedge funds, and crypto exchanges, totalling over 10 million brokerage accounts. Our global team is a diverse group of experienced engineers, traders, and brokerage professionals who are working to achieve our mission of opening financial services to everyone on the planet. We're deeply committed to open-source contributions and fostering a vibrant community, continuously enhancing our award-winning, developer-friendly API and the robust infrastructure behind it. Alpaca is proudly backed by $400 million in funding from top-tier global investors including Portage Ventures, Spark Capital, Tribe Capital, Social Leverage, Horizons Ventures, Opera Tech Ventures, SBI Group, Derayah Financial, Unbound, Peak XV, Elefund, and Y Combinator. Our Team Members: We're a dynamic team of 400+ globally distributed members who thrive working from our favorite places around the world, with teammates spanning the USA, Canada, Japan, Hungary, Nigeria, Brazil, the UK, and beyond! We're searching for passionate individuals eager to contribute to Alpaca's rapid growth. If you align with our core values—Stay Curious, Have Empathy, and Be Accountable—and are ready to make a significant impact, we encourage you to apply. Your Role: As an Trading Operations Associate, you will provide high-quality support to enterprise-level clients, addressing issues related to order entry, execution, best ex, trade surveillance and high-touch order handling. You will build and maintain strong relationships, proactively monitoring client trading activity to ensure smooth operations. Collaborating with trading operations desks, IT, and compliance teams, you'll resolve issues and offer relevant market insights. Additionally, you will ensure all trading activities comply with regulatory requirements while identifying and addressing potential risks. Your role will also involve gathering client feedback to enhance services and tools. Key Responsibilities: Customer Support: • Deliver high-quality support to enterprise-level clients through various channels (phone, email, chat)., • Investigate and resolve issues related to account management, order entry, processing, execution, FIX sessions, and OMS functionality., • Assist clients with troubleshooting and technical issues to ensure seamless operations. Trading Services: • Monitor client accounts and trading activity for anomalies, providing timely alerts and support as necessary., • Stay informed on market developments and trading infrastructure to offer relevant guidance and insights to clients., • Monitor corporate actions, including dividends, stock splits, mergers, and other events, ensuring accurate and timely communication and resolution. Collaboration and Feedback: • Work closely with trading desks, operation, IT, and compliance teams to address and resolve client issues efficiently., • Collect client feedback and share insights with product development and management teams to refine services and tools. Compliance and Risk Management: • Ensure all client interactions and trading-related activities adhere to regulatory requirements and internal policies., • Proactively identify and address potential risks associated with client operations and trading processes. Qualifications: • Bachelor's degree in Finance, Business Administration, Economics, or a related field., • At least 2-3 years of experience in brokerage operations, trading, or a related field., • Proven experience in customer support, relationship management, and trading services., • Demonstrated experience with trading platforms and equities trading and familiarity with FIX protocol. Options experience is a plus., • Must either possess FINRA series 7, 63 or local equivalent with a willingness to obtain in the first 6 months., • Strong communication and interpersonal skills, with the ability to build and maintain client relationships., • Excellent English written and verbal communication skills to interact with internal and external stakeholders., • Proficient verbal communication skills in a language other than English. French, German, or Arabic are a plus., • Ability to work independently, manage priorities, and meet deadlines in a fast-paced environment., • High ethical standards and a commitment to maintaining confidentiality.How We Take Care of You:, • Competitive Salary & Stock Options, • Health Benefits, • New Hire Home-Office Setup: One-time USD $500, • Monthly Stipend: USD $150 per month via a Brex Card Alpaca is proud to be an equal opportunity workplace dedicated to pursuing and hiring a diverse workforce. Recruitment Privacy Policy

There are times when the product being tested may be discussed in a private chat room that is opened by a market research firm.

Keeper is hiring a driven Inside Sales Representative MSP, Mid-Market to join our high producing sales team.This is a 100% remote position from select locations, with an opportunity to work a hybrid schedule for candidates based in the Chicago, IL metro area.Keeper’s cybersecurity software is trus

There are times when the product being tested may be discussed in a private chat room that is opened by a market research firm.

Description: Front Desk Receptionist.At Monterey Bay Vascular, our vascular surgeons set the standard in providing the best patient outcomes by administering the highest quality care through our exceptional clinical and support staff.Our amazing staff is gifted and caring professionals that treat ou

Mirantis, an IREN company, is the Kubernetes-native AI infrastructure company, enabling organizations to build and operate scalable, secure, and sovereign infrastructure for modern AI, machine learning, and data-intensive applications.By combining open source innovation with deep expertise in Kubern

Join a fast-paced, high-growth INC 5000 company where you’ll connect directly with business owners and introduce them to our financial products.In this role, you’ll engage with past clients to understand their current capital needs, gather required documentation, and prepare qualified opportunit

Couchbase, the operational data platform for AI, empowers businesses to succeed by bringing data to life in new ways.Major market-leading companies rely on Couchbase for mission critical operational, analytical, mobile and AI workloads.Built to replace legacy infrastructure and fragmented data servi

At Twilio, we’re shaping the future of communications, all from the comfort of our homes.We deliver innovative solutions to.As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding.Your career at Twilio is in your han

Keeper is hiring a driven Inside Sales Representative, MM/Commercial to join our high producing sales team.This is a 100% remote position from select locations.Keeper’s cybersecurity software is trusted by millions of people and thousands of organizations, globally.Keeper is published in 23 langua

Forbes’ list of America’s Best Startup Employers for 2025!.THB) was created to fill an obvious need in an underserved community.Inspired by love and brought to reality through passion and determination, The Helper Bees was founded to empower older adult citizens and their families in their searc

Seeking participants for Focus Group and market research studies.Work part-time from home and earn up to $750 per week.Register to see if you are eligible.Data Entry experience not required.Remote Work From Home Data Entry Clerk - Part Time Market Research Panelists Our company is seeking individual

Customer Support / Remote] - Anywhere in U.Competitive pay / Health-Dental-Vision-Disability-Life / 401k match / Paid time off / Opportunities for advancement - As a Customer Service Specialist at Allied Solutions, you will: Handle incoming calls and emails from customers in a professional and timel

Seeking participants for Focus Group and market research studies.Work part-time from home and earn up to $750 per week.Register to see if you are eligible.Data Entry experience not required.Remote Work From Home Data Entry Clerk - Part Time Market Research Panelists Our company is seeking individual

Health-Dental / 401k with 4% matching / 3 weeks PTO + Holidays / Tuition assistance / Career growth / Work-Life Balance - As a Customer Service Specialist, you will: Provide exceptional customer service by answering inquiries and resolving issues through phone, email, and chat support; Maintain a hi

Customer service representative agent experience not required. Remote Work From Home Customer Service Representative Agent - Part Time Market Research Panelists Our company is seeking individuals to participate in National & Local Paid Focus Groups, Clinical Trials, and Market Research assignments.

Customer service representative agent experience not required. Remote Work From Home Customer Service Representative Agent - Part Time Market Research Panelists Our company is seeking individuals to participate in National & Local Paid Focus Groups, Clinical Trials, and Market Research assignments.

Nesco Resource - - Responsibilities: Answer incoming calls from state employees and retirees; Explain benefits enrollment information clearly; Provide enrollment guidance and program information; Handle benefits-related questions.

Seeking participants for Focus Group and market research studies.Work part-time from home and earn up to $750 per week.Register to see if you are eligible.Data Entry experience not required.Remote Work From Home Data Entry Clerk - Part Time Market Research Panelists Our company is seeking individual

JPMorganChase - 2104 East Elliot Road - Responsibilities: Handle high volume inbound calls; Provide customer service for financial products; Navigate multiple computer systems; Build relationships with customers; Follow established procedures.

Seeking participants for Focus Group and market research studies.Work part-time from home and earn up to $750 per week.Register to see if you are eligible.Data Entry experience not required.Remote Work From Home Data Entry Clerk - Part Time Market Research Panelists Our company is seeking individual

Lincare - - Responsibilities: Answer customer inquiries via phone/email/chat; Document interactions in CRM system; Process and verify customer orders; Educate customers on products and physician instructions; Assist with training of fellow staff.

Customer Service Rep / Remote] - Anywhere in U.Competitive Hourly Pay / Medical-Dental-Vision / FSA-HSA / 401(k) retirement plan with matching / PTO / Parental Leave / Mental health support / Generous Employee discount / Tuition and career reimbursement - As a Senior Customer Service Associate, you