Senior Manager, Event Strategy & Operations
1 day ago
Denver
Job Description Senior Manager, Event Strategy & Operations Denver, CO Rocky Mountain Public Media, Inc. (RMPM) is the parent company of Rocky Mountain PBS, KUVO Jazz, and The Drop. Over a million Coloradans turn to Rocky Mountain PBS, KUVO Jazz, and The Drop to discover provocative and inspiring local, national, and international programming; find diverse viewpoints; score front row center seats to world-class performances; and experience lifelong learning opportunities every month. The Senior Manager, Event Strategy & Operations serves as the senior leader for RMPM's event initiatives, guiding the creative and operational strategy that powers live and virtual experiences statewide. This new role introduces a more strategic, organization-wide focus on event excellence, compliance, and engagement outcomes. This position blends vision and execution – responsible for shaping RMPM's annual event roadmap, ensuring operational best practices, and leading a high-performing team that includes Event Producers and an Event Coordinator. The Senior Manager curates experiences that connect Coloradans to RMPM's mission, deepen member relationships, and inspire engagement to support RMPM's long-term sustainability. Essential Duties & Responsibilities • Strategic Leadership & Planning Develop and execute RMPM's annual event strategy, curating a balanced calendar of signature, donor, and community events, delivering on the brand directions for RMPBS, KUVO JAZZ, and THE DROP 104.7. * Design and oversee the event initiation and approval process, ensuring alignment with mission, brand, and fiscal priorities. * Partner with leadership across RMPBS, KUVO, and THE DROP 104.7 to ensure a unified and intentional approach to events. * Create and maintain RMPM's master event calendar, balancing audience experiences with capacity and fiscal responsibility (owning the RMPM Event budget). * Operational Excellence & Compliance * Establish and enforce organization-wide event policies, procedures, and best practices - including compliance, contracting, permits, insurance, accessibility, and safety standards. * Develop and oversee contingency and emergency preparedness plans for all major events. * Ensure that all events are executed to the highest operational standard, balancing creativity with risk management and fiscal stewardship. * Oversees event budget planning, forecasting, and reconciliation processes, ensuring accurate financial tracking. * Lead ongoing review and improvement of event processes, technology, and documentation systems. * Team Leadership & Mentorship * Lead and mentor a team of Event Producers and an Event Coordinator, fostering a culture of collaboration, innovation, and accountability. * Provide coaching and professional development to strengthen team capacity in project management, communication, and hospitality. * Serve as a role model in leadership presence – calm under pressure, strategic in decision-making, and always people-centered. * Ensures all event plans are fully QA'd ahead of execution, with clear run-of-show documentation and the appropriate level of staff and volunteer support allocated to deliver a seamless experience. * Cross-Departmental Collaboration * Work in partnership with RMPM brand leaders to ensure proper delivery of brand vision/direction with the Event Producers. * Partner closely with Membership and Marketing to ensure every event supports broader organizational goals and audience pathways. * Collaborate with the Friends Engagement Director to develop strategies that connect events with the lifelong "Friends journey," from first engagement to sustained participation. * Measurement & Reporting * Establish metrics and reporting systems to evaluate event effectiveness, including attendance, engagement, satisfaction, and net revenue. * Produce quarterly reports for leadership that summarize impact, highlight insights, and recommend improvements. * Use data and audience feedback to refine event strategies and enhance the member and guest experience. Minimum Qualifications of Position * 5 - 10 years of progressive experience in event operations or experiential marketing, including 3+ years in a leadership or supervisory role. * Proven success managing large-scale, multi-event calendars in nonprofit, media, cultural, or entertainment sectors. * Expertise in event legal and compliance processes, including contracts, risk management, insurance, and permitting. * Strong budgeting and financial oversight skills. * Advanced proficiency with event and project management tools (e.g., Monday.com, Eventbrite, Classy, Salesforce). * Excellent communication and relationship-building skills across teams and with external partners. ADDITIONAL Qualifications of Position * Passion for designing experiences that make audiences feel welcome, known, included, and connected. * Strong understanding of accessibility and inclusive event design. * Ability to travel throughout Colorado and work evenings/weekends as needed. * Valid driver's license required. * Bilingual skills are a plus. Career Impact The Senior Manager, Event Strategy & Operations, is a key organizational leader and a strategic voice for RMPM's public presence. This role ensures that every RMPM event – whether on stage, on air, or in the community – strengthens audience trust, drives engagement, and delivers on the organization's mission to connect and inspire Coloradans. PROCEDURE FOR APPLICATION: Persons interested in this position must apply at . Please submit the following items: * A cover letter detailing how the applicant's qualifications fit the needs of RMPM and information on how the applicant found out about the job opening. * A resume detailing education, training, and employment experience. Position will be posted at until filled. No phone calls please. KRMA-TV/KTSC-TV/KRMJ-TV/KRMU-TV/KRMZ-TV and KUVO-FM/KVJZ-FM are licensed to and operated by Rocky Mountain Public Media, Inc. as non-commercial public television and radio. Don't meet every single requirement? Studies have shown that women and/or people of color are less likely to apply to a job unless they meet every qualification. We're committed to building a diverse, inclusive, and authentic workforce. If you're excited about this role, feel a passion for our mission, this feels like it could be your dream job, but your previous experience doesn't align perfectly with every qualification, we encourage you to apply! Work Environment This role requires a blend of strategic office work and on-site event leadership. It involves frequent coordination across departments and hands-on presence during major events. Flexibility, composure, and creativity are essential. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Physical Demands The position requires the ability to lift and carry production equipment up to 50 lbs. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. EEO Statement Rocky Mountain Public Media embraces diversity and equal opportunity. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better our work will be. As such, Rocky Mountain Public Media does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need.