General Manager, Quick Quack Car Wash, Earn Up To $100,000 a year!
14 days ago
Pueblo
Job Description Job Title: Store Leader Job Summary: The Store Leader (General Manager) will be working on-site at the car wash, greeting, and interacting with customers, and leading a team by example. This person will be responsible for establishing and maintaining customer service, overseeing the operation of a location, and ensuring maximum sales through world-class customer service and providing a high-quality customer experience. Essential Duties and Responsibilities: • Hires and retains a great team of smart, kind, and driven people., • Invests time to help each member of their team achieve their personal and professional goals., • Regularly provided feedback regarding performance, providing an opportunity to improve skills., • Constantly learns and becomes better in their leadership skills., • Grows top-line revenue and membership by making certain each guest is greeted with enthusiasm and kindness., • Is relentless in providing a clean and safe environment for their team and guests., • Appreciates the intellectual challenge to learn all about the soaps and unique equipment we use to give our customers a clean, shiny, and dry car., • Collaborates with our excellent maintenance experts who will help them maintain their soap and equipment., • Loves working outdoors with the team and constantly teaching, coaching, and inspiring the great people you work beside., • Provided customers a positive experience worth talking about., • Ensures compliance with all policies and procedures through regular meetings and training of team members., • Handles discipline and termination of team members as needed and in accordance with policy., • Trains and develops team members in all aspects of the Quick Quack Car Wash business, such as service, cashiering, and safety., • Oversees the productivity, breaks, and daily scheduling of all team members., • Monitors the performance of location financials; contributes towards reaching financial goals., • Prepares and handles daily cash deposits. Drives to and from the bank to make daily deposits., • Orders, stocks, and maintains merchandise and inventory for the location., • Handles vehicle damage claims with a sense of urgency., • Ensures location is clean and well maintained; performs and/or delegates general housekeeping and maintenance responsibilities as needed., • Assists customers in locating various products, resolving complaints, or providing information; directs customers to other departments as necessary., • Properly uses membership approach when interacting with new customers., • Performs other duties as assigned. Qualifications and Requirements: • Strong leadership and communication skills., • Record of developing Team Members and Leaders, • Self-motivated, and results-driven leader., • Record of driving results (revenue, EBITDA, etc.), • Excellent customer service skills., • Experience leading a membership model (preferred), • Experience managing a preventative maintenance program or something similar (preferred), • Must be able to read, count, and write accurately., • Must be able to work various hours, weekends, and holidays., • Must be able to smile and maintain a clean appearance as per the dress and grooming standards., • 2 years or more of being responsible for the results of a high-performing store, location, or company., • Hiring the right Team Members, • Training and Mentoring Team Members, • Managing Cost/Expenses/Scheduling, • Ensure product and location always represent company standards on site (brand, cleanliness, product quality), • Responsible and familiar with Profit and Loss Statements, • Retail experience preferred., • High school diploma or equivalent, college degree preferred., • Prolonged periods standing and working on the cash register or related equipment., • It is required that you have a clean driving record and a current Driver's License that is not suspended or expired., • Must be able to lift up to 15 pounds at times. Work Environment and Physical Demands: • Person will work outside in a loud environment due to car wash equipment. The person will be in constant motion and will have physical activities, such as lifting (0-50 lbs.), bending, reaching, and stooping. Benefits: • 401(k), • 401(k) matching, • Dental insurance, • Employee discount, • Health insurance, • Opportunities for advancement, • Paid time off, • Paid training, • Referral program, • Vision insurance EEO-1 Category: First/Mid-Level Officials and Managers #RS2026