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Full Job Description Job Summary: Tails of Manhattan Dog Daycare is seeking a Front Desk Agent to join our team. The ideal candidate will be responsible for providing exceptional customer service to pawrents and their pups! Responsibilities: - Greet and check-in clients in a friendly and professional manner - Answer phone calls and emails quickly and efficiently and provide accurate information to clients - Handle client inquiries, requests, and complaints promptly and courteously - Client check-out and payment processing - Maintain a clean and organized front desk area - Collaborate with other staff to ensure streamlined services and care - Communicate directly and consistently with upper management regarding daily operations Experience: - Proven experience in a front desk, doggy daycare experience preferred - Strong customer service skills with a focus on client relations - Proficiency in using phone systems, computer software, GMail, and Google Drive - Excellent phone etiquette and strong communication skills This position offers the opportunity to work in a dynamic and engaging environment, interacting with clients and dogs from diverse backgrounds. If you have passion for delivering exceptional service, creating positive client experiences, and most importantly ensuring the happiness and well-being of dogs, we invite you to apply for the Front Desk Agent position. Job Type: Part-time Pay: From $16.00 per hour Benefits: Flexible schedule Schedule: Evening shift Holidays Monday to Friday Morning shift Weekends as needed Work setting: In-person Experience: Front Desk: 1 year (Preferred) Ability to Commute: New York, NY 10022 (Required) Ability to Relocate: New York, NY 10022: Relocate before starting work (Required) Work Location: In person
Department: Facilities Job title: Maintenance Clerk Reports to: Facilities & Purchasing Manager Classification: Non-exempt Job objective The Maintenance Clerk performs routine and preventative maintenance for the facility. Keeping the office in a presentable manner is very important to the Firm. Therefore, the Maintenance team plays an essential part by restoring and sustaining the operations of the facility for our clients and employees. 1. Vacuum and dust the premises. 2. Clean conference rooms after each meeting: - Remove garbage and clean liners are replaced; polish tables clean chairs; vacuum carpet; clean credenzas (leather and marble); wipe down place mats; remove any plates, coffee, milk or water containers and make sure window blinds are even. - Keep credenza cupboards clean and neatly stocked - When necessary, notify the Facilities Manager of any papers, files or boxes left in the conference rooms. - Advise next shift personnel which conference rooms were still in use at the end of your shift. - Check Meeting Room Manager to keep track of conference room use in order to clean and remove on a timely basis when meeting is over. 3. Keep the office neat and clean at all times. Establish, submit and adhere to a schedule for the following: - Check and tidy bathrooms regularly as needed; make sure toilet seat covers, soap, paper towels and air fresheners are stocked, wipe countertops; sweep bathroom floors. - Clean glass doors, glass on staircases as needed and wipe down the brass along the staircase. - Spot clean cafeteria, convenience copy areas and carpet, as needed. - Pick up and dispose of any trash or empty boxes in the hallways and copy convenience areas. - Ensure garbage cans are emptied and clean liners replaced. - General maintenance, including hanging pictures and moving furniture. - Change any burned-out light bulbs. - Clean wood credenzas and marble at reception and secretarial areas. - Spot clean carpeting, including stairways. - Clean elevator lobby floors, as needed. - Clean closets. - Preventative maintenance (i.e., check door knobs, bathroom fixtures, etc.) - Dust the art work. - General overall cleaning of the entire premises. - Check all Supplemental Units to ensure they are working. - Respond to requests from all employees (i.e., convector issues in parameter offices, move boxes, etc.) 4. Furniture repair and carpentry jobs. 5. Assist with interoffice moves. 6. Clean office/secretarial area for new as well as visiting employees/clients. 7. Notify Supplies Clerk if there is no First Aid kit available for new employee. 8. Report any unfinished work by contractors or building employees to Facilities Manager. 9. Assist with the Hospitality and Supplies Departments, as needed 10. Report any repairs needed to premises to the Facilities Manager. ** Qualifications** High School Diploma or equivalent. Knowledgeable in some carpentry, repairs of furniture, HVAC systems and keeping the grounds in order. Exhibit a personality that demonstrates interpersonal skills to relate well with staff, administration and attorneys. Position Type/Expected Hours No travel is expected for this position. Full-time, Monday through Friday, 8:00 a.m. to 4:00 p.m., with occasional overtime. Physical requirements Heavy lifting and some repairs. Direct reports Not a supervisory position. Salary 40,000- 45,000
Job Title: Content Creator Location: New York City, NY Company: April Space About Us: April Space is a dynamic and innovative marketing agency based in the heart of New York City. We specialize in creating impactful and engaging marketing campaigns for a diverse range of clients. Our team is passionate about storytelling and dedicated to delivering exceptional results. Position Overview: We are seeking a talented and creative Content Creator to join our team. The ideal candidate will have a strong passion for content creation, a keen eye for detail, and the ability to produce high-quality content across various platforms. As a Content Creator, you will play a crucial role in developing and executing content strategies that resonate with our target audience and drive engagement. Key Responsibilities: - Develop and create engaging and original content for various platforms, including social media, blogs, websites, email campaigns, and more. - Collaborate with the marketing team to brainstorm and execute content ideas that align with our clients' goals and brand voice. - Conduct research to ensure content is accurate, relevant, and up-to-date. - Utilize SEO best practices to optimize content for search engines and improve organic reach. - Monitor and analyze content performance using analytics tools and adjust strategies as needed. - Stay updated on industry trends and emerging content platforms to ensure our strategies remain current and effective. - Edit and proofread content to ensure high quality and consistency. - Assist in the development and execution of content calendars and schedules. - Shoot and edit high-quality videos for various marketing campaigns and platforms. - Manage video projects from concept to completion, including scripting, storyboarding, filming, and post-production. Qualifications: - Bachelor’s degree in Marketing, Communications, Journalism, or a related field. - Proven experience as a Content Creator, Copywriter, or similar role. - Strong portfolio showcasing a variety of content types and styles, including written, visual, and video content. - Excellent writing, editing, and proofreading skills. - Proficiency in content management systems (CMS) and social media platforms. - Familiarity with SEO principles and best practices. - Strong research skills and attention to detail. - Ability to work independently and as part of a team. - Excellent time management and organizational skills. - Creativity and a passion for storytelling. - Experience in video shooting and editing, with proficiency in video editing software such as Adobe Premiere Pro, Final Cut Pro, or similar tools. Preferred Skills: - Experience with graphic design tools such as Adobe Creative Suite. - Knowledge of animation and motion graphics. - Familiarity with analytics tools like Google Analytics. Benefits: - Competitive salary and benefits package. - Opportunity to work with a talented and dynamic team. - Professional development and growth opportunities. - Vibrant and collaborative work environment in NYC. How to Apply: Interested candidates are invited to submit their resume, cover letter, and a portfolio of relevant work to l.Please include "Content Creator Application - [Your Name]" in the subject line. April Space is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
HELP USA has a portfolio of over 40 separately located sites and programs, primarily in the Greater New York City area, that provide transitional housing and other services for families and single adults experiencing homelessness as well as homelessness prevention and domestic violence programs. There is tremendous variety in HELP’s portfolio of programs, including idiosyncratic buildings with significant maintenance requirements. We’re currently seeking a Senior Vice President of Facility Operations who will report directly to the Chief Operating Officer. You will oversee preventive and corrective maintenance, capital projects for all properties in the portfolio, and safety and security. You’ll be responsible for direct oversight of a team of 2-4 key staff including, but not limited to, - Director of Field Coordination who indirectly oversees the site Maintenance Directors, ensuring consistent standards of building maintenance operations, managing preventive maintenance, and overseeing improvement and infrastructure projects. - AVP of Safety and Security who also indirectly oversees the site Safety Directors, ensuring consistent standards of safety operations, preventive aspects of security, and fidelity to City, State, and/or Federal safety standards. Your responsibilities will include: - Implementing best practices and industry standards for all aspects of physical plant management with emphasis on onsite maintenance work as it relates to the development of scope of work, overseeing vendor and contractor selection, managing the sealed bid process, arranging the schedule for proposed work, and ensuring work is completed on schedule and within budget. - Serving as agency expert and key stakeholder amongst architectural firms and general contracting companies for overseeing construction and renovation projects, including preparation of project cost estimates, work scopes, RFPs, and bid/contract documents. - Developing and/or engage with digital systems that provide services through an on-line platform to include, but not limited to, work orders, sign-in process, bed roster, client wellness checks, etc. - Reviewing key metrics and reports by utilizing the digital system to help run day-to-day operations. - Conducting routine site visits to ensure maintenance operations are running smoothly and address site specific concerns and provide recommendations for improvement. - Providing guidance for day-to-day management of systems and coordination between various departments with the Director of Field Coordination. - Developing policies and procedures for facilities management and creating effective communication, management, and reporting systems as needed. - Ensuring timely preparation and monitoring of executive-level departmental reports, i.e budget reports, project status & schedules, violation status reports, and inspection reports. - Reviewing and approving emergency repairs, proposals, and invoices. - Interacting with various high-level city and state agency officials involved in inspecting and regulating HELP properties and programs, including, but not limited to, NYC DHS, NYC HPD, NYC DOB, and OTDA. - Accomplishing organizational goals by accepting ownership for new and different requests/special projects to add value to departmental performance. - Directing and prioritizing work resources including strategic decisions regarding insourcing and outsourcing of skilled trade resources. - Reviewing Maintenance and Safety Director new hires, transfers, and terminations. - Overseeing site safety compliance and maintenance and safety-related incident reports. - Ensuring that all fire and safety equipment is functioning properly. - Participating and representing the agency in industry/professional networking opportunities and events. - Ensuring that all safety and maintenance personnel are aware of HELP USA's philosophy, funder policy, and procedures. - Conducting confidential investigations as directed. - Conducting monthly Operational Maintenance and Safety Director meetings. - Maintaining the New York State Security Guard Registration. - Assisting in the annual performance appraisal evaluations of Maintenance and Safety Directors. - Interfacing with executive management on matters of policy and procedures related to Safety and Maintenance personnel and the respective Departments. - Ensuring that the Maintenance and Safety Department's needs, goals, and mission meet the needs of all clients, personnel, and physical plants. You’re a great fit for this role if you have: - Bachelor’s Degree preferred but a combination of relevant course work and at least seven years of experience in Facilities Management with an organization that has a diverse portfolio will be considered. - Strong project management and construction management skills and experience required. - Ability to analyze and resolve highly difficult problems, integrate information from multiple sources, utilize creative thinking, and exercise considerable judgment and resourcefulness. - Knowledge of and experience with shelter operations, NYC DHS requirements, and other applicable regulatory agencies. - Ability to take initiative, work independently with minimal supervision, and follow through to completion. - Strong interpersonal skills enabling effective interactions with landlords, contractors, repairmen, regulatory bodies, city, and state inspectors, etc. - Strong organizational skills, with the ability to multitask and manage frequently shifting priorities. - Team player with the ability to interface effectively with all levels throughout the organization. - Outstanding oral and written communication skills. - Outstanding computer literacy, particularly with Microsoft Office applications. We Have GREAT BENEFITS! - Health insurance through Cigna, including dental and vision with an option that covers entire family with minimal employee contribution. - Generous Paid Time Off! - 401k with Company contribution even if employee doesn't contribute. And More! Who We Are At HELP USA, we work to ensure that everyone has a place to call home. We’re a large provider of homeless services serving at-risk populations including families, individuals, veterans, survivors of domestic violence, people with physical and mental health challenges and disabilities, and seniors. With an annual operating budget approaching $130 million and 1,200 employees working in approximately 40 sites and programs, we have helped over 500,000 people facing homelessness and poverty to build better lives. We see housing as the beginning of a community-building effort, not the endpoint. And we envision a world where safe and stable housing is a starting point for everyone. We hope that you will consider joining our team in the fight against homelessness.
We are looking for a receptionist to be responsible for greeting clients and visitors to our office. You will be in charge of giving clients directions to various parts of the office, contacting employees regarding visitors, answering phones and taking messages, and sorting and distributing mail. To be successful in this role, you will need excellent written and verbal communication skills, as well as competency in Microsoft Office applications such as Word and Excel. Prior experience as a receptionist is also helpful. Receptionist Responsibilities: Greet clients and visitors with a positive, helpful attitude. Assisting clients in finding their way around the office. Announcing clients as necessary. Helping maintain workplace security by issuing, checking, and collecting badges as necessary and maintaining visitor logs. Assisting with a variety of administrative tasks including copying, faxing, taking notes, and making travel plans. Preparing meeting and training rooms. Answering phones in a professional manner, and routing calls as necessary. Assisting colleagues with administrative tasks. Performing ad-hoc administrative duties. Answering, forwarding, and screening phone calls. Sorting and distributing mail. Hiring, managing, and developing the junior administrative team. Provide excellent customer service. Scheduling appointments. Receptionist Requirements: Associate’s or bachelor’s degree in a related field. Prior experience as a receptionist or in a related field. Consistent, professional dress, and manner. Excellent written and verbal communication skills. Competency in Microsoft applications including Word, Excel, and Outlook. Good time management skills. Experience with administrative and clerical procedures. Able to contribute positively as part of a team, helping out with various tasks as required.