Client relationship manager jobs in North Bergen, NJ - Page 7Create job alerts

Job DescriptionBenefits: • 401(k), • 401(k) matching, • Bonus based on performance, • Regardless of the position you hold, everyone at Crunch is a Crunch Clean Ambassador. While at work, you're pitching in to make our club the cleanest and safest environment in our community., • Upholding the Crunch Franchise core values of T.R.A.I.N.: Timely, Ready, Attentive, Inspiring, Noble., • Make reaching fitness goals achievable by assisting members and clients with education and guidance on comprehensive fitness programs including resistance and cardio-respiratory training, general nutritional guidelines, and nutritional product recommendations., • Meeting/exceeding minimum monthly company expectations including session service targets resulting in Personal Training revenue, supplement/nutritional product sales, and contributing to club success., • Create an outstanding initial personal training experience for introductory package clients., • Prepare and deliver comprehensive fitness programs based on clients goals that include appropriate exercise selection, nutritional programming and teaching a fitness lifestyle., • Inform clients of the fitness tools available to assist them in achieving their goals., • Set expectations and hold clients accountable to their comprehensive fitness programs through goalsetting, follow up discussions, and tracking progress., • Demonstrate safe and proper exercise technique to clients.Service Members, • Instruct members on proper use of club equipment and exercise techniques., • Assist, at the club managements request, in any member service activities (e.g., fitness seminars,boot camps, body fat tables, supplement/nutritional product demos etc.)., • Understand all aspects and benefits of the Kick-off and deliver a positive fitness experience to membersand guests., • Help with racking weights and assisting in maintaining a neat, organized and clean club.Administration/Misc., • Design comprehensive fitness programs using company-provided tools (dotFIT)., • Schedule all personal training sessions, other appointments, and administration time using company systems (Google calendar).

Job DescriptionOverview Elevate your security career with Allied Universal® Enhanced Protection Services, a global leader in security and threat mitigation. We specialize in risk consulting, executive protection, intelligence, investigations, and emergency response, offering exciting career opportunities for professionals passionate about security and safety. Join our innovative team committed to excellence in the security industry and make a meaningful impact. Explore key roles, such as executive protection agents, intelligence analysts, armed security operatives, x-ray screeners, and security consultants. Enjoy comprehensive benefits for most full-time positions, including medical, dental, and vision coverage, life insurance, retirement plans, employee assistance programs, and exclusive perks. Job Description Our risk and consulting group, under Allied Universal® Enhanced Protection Services is hiring a Protective Services Manager. The Protective Services Manager is responsible for ensuring smooth operation of services and processes for clients located in New York City and North America. The Protective Services Manager will have direct communication and interaction with the client in regard to all services and employees on the team. The Manager will report to the client office and manage a team of Exeutive Protection operatives. RESPONSIBILITIES: • Quality control of all services associated with the account, • Constant innovation to improve all aspects of service delivery to stakeholders, • Management and supervision of all staff and teams servicing the principal and/or client, • Operations strategy, procedural development, supervision, and enforcement, • Security operations management supervision and deployment, • Coordination of priority intelligence requirements to influence and support field operations, • Ensure agent and team training requirements are met, to include identification of new training needs and opportunities., • Record keeping, data management and reporting, • Development and delivery of Quarterly Business Reviews (QBR), • Development of job descriptions, coordination with recruiting, interviewing, and onboarding, • Employee performance evaluation, documentation, corrective action plans and as necessary, terminations, • Billing and invoice supervision, • Forecasting and budget management, • Bachelor's Degree in criminal justice, security management, or a related field, • Cardiopulmonary resuscitation (CPR) Certification, • Valid driver's license if driving a company or customer-owned vehicle, • Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment, • Minimum of seven (7) years of full-time executive protection experience in a dynamic program (embedded program experience preferred), • Relevant security and/or close protection management experience to include government, law enforcement, military and/or private security, • Deep understanding of protection operations including residential security and executive security driving, • Flexibility for short notice travel requests, domestic and international, • Excellent communications skills, both oral and written, • Demonstrate proficiency with conflict resolution techniques, • Ability to collaborate with other departments to fulfill business needs Salary range of $85,000 to $95,000 annually, based on experience • Medical, dental, vision, basic life, AD&D, and disability insurance, • Enrollment in our company's 401(k)plan, subject to eligibility requirements, • Eight paid holidays annually, five sick days, and four personal days If you have any questions regarding Equal Employment Opportunity, have difficulty using the online system and require an alternate method to apply, or require an accommodation at any time during the recruitment and/or employment process, please contact our local Human Resources department. To find an office near you, please visit: . Requisition ID 2025-1413871

Job DescriptionOverview Advance your career in security with Allied Universal® Enhanced Protection Services, the global leader in security and threat mitigation. Following the acquisition of MSA Security® in 2021, we became the world's largest non-governmental canine detection company. Specializing in canine explosives and firearm detection, we offer exciting career opportunities for those passionate about canine security. Join our innovative team committed to excellence in the security industry and make a meaningful impact. Explore key roles such as canine officers, handlers, trainers, veterinary technicians, and kennel managers. Enjoy comprehensive benefits for most full-time positions, including medical, dental, and vision coverage, life insurance, retirement plans, employee assistance programs, and exclusive perks. Job Description Ready to make a difference as a canine handler. Previous canine experience is not required, paid training provided. Hourly Pay Rate: $30.10 Canine Stipend provided. Required for this position minimum of two years one of these qualifications' military, law enforcement or corrections. Must have a private vehicle to transport K9 partner, they cannot be transported via public transportation. Must be able to accommodate housing for K9 partner; K9 partner resides with you. Our canine group, under Allied Universal® Enhanced Protection Services, is hiring an Explosive Detection Canine (K9) Handler. The Explosive Detection K9 Handler partners with a trained Explosive Detection Canine (EDC), or “K9", to conduct searches in/at assigned client sites, including corporate buildings, loading docks, delivery vehicles, open areas and/or other situations as needed. RESPONSIBILITIES: • Partner with a trained Explosive Detection K9 to conduct searches in/at assigned client sites, including corporate buildings, loading docks, delivery vehicles, open areas and/or other situations as needed, • Assist and liaise effectively with the client's security manager, law enforcement agencies, security personnel, and local partners or their representatives in the execution of the security protocols as agreed to and described in the specific post orders for each post, • Properly train the Explosive Detection K9, in accordance with Company policy, each day and ensuring their safety and well-being, • High school diploma or equivalent, • Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment, • Must possess a minimum of two (2) years in one or more of the following:, • Service in any military branch (including Guard and Reserve), • Law enforcement role, with a completed accredited Law Enforcement Academy (Municipal/State/Federal), • Municipal or federal correctional officer, including attending a full-time accredited LE/Corrections Academy (must have enforcement responsibilities), • Possess adequate living environment to allow for the proper exercise and training of the K9, • Access to reliable transportation sufficient to allow the safe transportation of the K9 to and from work, • Service in Military Occupational Specialty related to law enforcement, security (such as Military Police, Elite Military Forces, combat arms) or any support role in a Combat Zone, • Prior civilian or military K9 handler experience, • Completion of a full military handler course, • Bachelor's degree in law enforcement or criminal justice related studies, • Medical, dental, vision, basic life, AD&D, and disability insurance, • 401(k) plan, subject to eligibility requirements, • Paid time off offered at an accrual rate of 1 hour per 25 hours worked on a weekly basis, • Eight paid holidays (subject to eligibility), • Employee Assistance Program If you have any questions regarding Equal Employment Opportunity, have difficulty using the online system and require an alternate method to apply, or require an accommodation at any time during the recruitment and/or employment process, please contact our local Human Resources department. To find an office near you, please visit: . Requisition ID 2025-1423604

Job DescriptionOverview Allied Universal®, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve. We offer comprehensive benefits for most full-time positions, including medical, dental, and vision coverage, life insurance, a retirement plan, employee assistance programs, company discounts, perks, and more. Job Description Allied Universal is hiring Security Shift Supervisors to oversee a College Campus located in the Upper Westside Area of Manhattan • Positions Are: Full Time, • Work Days Available: Candidates should be flexible Monday - Sunday, • Work Shifts Available: Morning, Evening, and Overnight, • Must exhibit great customer service skills, will be interacting with the general public on a daily basis and interaction with the client and staff The Security Shift Supervisor will supervise and coordinate the delivery of quality services on a specific shift at an assigned customer. The Shift Supervisor will act as a liaison between site supervisor, Account Manager/Field Operations Manager and professional security officers. Supervise staff on assigned shift, providing coaching, recognition and discipline within approved empowerment range. Minimum Requirements: • Candidates should have the minimum of six months of security exdperience, • High school diploma or equivalent required, • At least 18 years of age, • Must possess effective written and oral communication and interpersonal skills with ability to deal with all levels of personnel and the general public in a professional and effective manner; must be able to use initiative and independent judgment within established guidelines, • Must be able to frequently prepare written reports and logs in neat, legible handwriting;, • Must be able to read and understand all operating procedures and instructions Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment. * Driving Positions: must possess a valid Driver's License with at least one year of driving experience, a clean driving record (no major violations within last 36 months, no more than 1 accident in last 24 months, no more than one minor moving violation in last 24 months), a minimum level of insurance as required by Company policy, and the ability to safely operate a vehicle required. • As a condition of employment, employee must successfully complete a background investigation and a post-offer/pre-employment drug/alcohol test, may be required to pass Drivers Record check, • Intermediate computer skills to utilize innovative, wireless technology at client specific sites, • Ability to handle both common and crisis situations at the client site, calmly and efficiently, • Display exceptional customer service and communication skills, • Ability to handle crisis situations at the client site, calmly and efficiently, • Able to:, • Work in various environments such as cold weather, rain/snow or heat, • Occasionally lift or carry up to 40 pounds, • Climb stairs, ramps, or ladders occasionally during shift If you have any questions regarding Equal Employment Opportunity, have difficulty using the online system and require an alternate method to apply, or require an accommodation at any time during the recruitment and/or employment process, please contact our local Human Resources department. To find an office near you, please visit: . Requisition ID 2025-1428339

Job DescriptionBenefits: • Employee discounts, • Flexible schedule, • Free uniforms, • Paid time off Responsible for: • Upholding the Crunch Franchise core values of T.R.A.I.N.: Timely, Ready, Attentive, Inspiring, Noble., • Make reaching fitness goals achievable by assisting members and clients with education and guidance on comprehensive fitness programs including resistance and cardio-respiratory training, general nutritional guidelines, and nutritional product recommendations., • Meeting/exceeding minimum monthly company expectations including session service targets resulting in Personal Training revenue, supplement/nutritional product sales, and contributing to club success., • Training exclusively for Crunch Franchise. As a Crunch Franchise team member, it is a violation of our conflict of interest policy to conduct personal training sessions or perform any person training-related duties independently or at any company outside of Crunch Franchise. This includes working as an employee or independent contractor for another health club, personal training studio or private residence, or engaging in any other activities that represent a conflict of interest for Crunch Franchise. Organizational Relationship: Reports to the Personal Training Manager, Assistant Personal Trainer if applicable, Franchise partner or General Manager depending on club and market. This position does not have any direct reports. Essential Duties & Responsibilities: The Personal Trainer is responsible for performing the following activities for the club: • Service and Train Clients [70% of time], • Create an outstanding initial personal training experience for introductory package clients, • Prepare and deliver comprehensive fitness programs based on clients goals that include appropriate exercise selection, nutritional programming and teaching a fitness lifestyle, • Inform clients of the fitness tools available to assist them in achieving their goals, • Set expectations and hold clients accountable to their comprehensive fitness programs through goal setting, follow up discussions, and tracking progress, • Demonstrate safe and proper exercise technique to clients, • Service Members [20% of time], • Instruct members on proper use of club equipment and exercise techniques, • Assist, at the club managements request, in any member service activities (e.g., fitness seminars, boot camps, body fat tables, supplement/nutritional product demos etc.), • Understand all aspects and benefits of the CAMP CRUNCH Orientation and deliver a positive fitness experience to members and guests, • Help with racking weights and assisting in maintaining a neat, organized and clean club, • Additional/Misc. [10% of time], • Design comprehensive fitness programs using company-provided tools (dotFIT), • Schedule all personal training sessions, other appointments, and administration time using company systems (ABC/Datatrak), • Trainer Business Plan execution, • Execute other duties as assigned Qualifications: Knowledge, Skills, & Abilities: Education Level: • High School Diploma or GED required, • Bachelors Degree preferred, • Current Cardiopulmonary Resuscitation (CPR)Certifications: (One or more of the following certifications), • American College of Sports Medicine (ACSM), • Certified Personal Trainer, • Health Fitness Specialist, • American Council on Exercise (ACE), • Personal Trainer Certification, • The Cooper Institute, • Personal Trainer Certification, • International Fitness Professionals Association (IFPA), • Personal Trainer Certification, • National Academy of Sports Medicine (NASM), • Certified Personal Trainer, • Corrective Exercise Specialist (CES), • Performance Enhancement Specialist (PES), • National Exercise and Sports Trainers Association (NESTA), • Personal Fitness Trainer Certification, • National Federation of Professional Trainers (NFPT), • Personal Trainer Certification, • National Strength and Conditioning Association (NSCA), • Certified Personal Trainer Physical Requirements: • Must be able to lift 50 lbs., • Physical effort required for daily duties include lifting weights, squatting, bending, reaching, spotting, and prolonged standing and walking.Work Environment:, • While performing the duties of this job the team member is regularly exposed to moving mechanical parts., • Extended workdays are a frequent occurrence, as are weekends & holidays as needed to support the business.

Job Description Job Description Iowa Sports Management's Instructors provide customized fitness programs for group class settings. They hold nationally recognized certifications and stay up-to-date on new fitness trends in order to best serve their clients. They maintain relationships with current clients, log sessions, and communicate with the General Manager to help facilitate program growth and company standards. Other Primary Tasks Keep up-to-date with new and popular training techniques and specializations. Arrive on time for classes ready to teach. Prepare workouts and materials (music, etc.) prior to classes. Secondary Tasks Abide by varying rules and regulations in different facilities and be able to adjust workouts accordingly. Be familiar with various brands and types of exercise equipment. Be available in different locations and able to travel to different clients. Qualifications Needed Current nationally recognized certification and American Red Cross CPR certification or equivalent. Available to work early mornings, evenings, and some weekends. Ability to interact in a friendly, personal, and professional manner with patrons and clients. Ability to demonstrate exercises for clients. About Iowa Sports Management: Iowa Sports Management is a company that offers a total scope of design, management and development services for the health club and spa industry. Our range of services is complete - from conception to operations. We design facilities, develop operational systems and provide ongoing management. ISM has grown to a company of more than 500 employees and manages over 40 properties, including some of the most prestigious sites in New York metropolitan area. A longstanding client relationship is the trademark of Iowa Sports Management. To learn more, visit ISM is an equal opportunity employer. Job Type: Part-time Pay: $60.00 per hour

Job DescriptionOverview Allied Universal®, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve. We offer comprehensive benefits for most full-time positions, including medical, dental, and vision coverage, life insurance, a retirement plan, employee assistance programs, company discounts, perks, and more. Job Description Allied Universal is curently seeking Security Shift Supervisors to work at a Shopping Mall located in Baychester, Bronx • Position is: Full-time, • Work Shifts Available 7a-3p 3p-11p 11p-7a, • Workdays Available: Candidates should be flexible Monday - Sunday, • Pay Rate: $20 - $21 / hour, • Valid DL required Allied Universal Services is currently searching for a Professional Security Shift Supervisor. The Shift Security Supervisor will supervise and coordinate the delivery of quality services on a specific shift at an assigned customer. The Security Shift Supervisor will act as a liaison between site supervisor, Account Manager/Field Operations Manager and professional security officers. Supervise staff on assigned shift, providing coaching, recognition and discipline within approved empowerment range. Qualifications/Requirements: • At least 18 years of age, • Possess a high school diploma or equivalent, or 5 years verifiable experience, • Must possess effective written and oral communication and interpersonal skills with ability to deal with all levels of personnel and the general public in a professional and effective manner; must be able to use initiative and independent judgment within established guidelines, • Must be able to frequently prepare written reports and logs in neat, legible handwriting;, • Must be able to read and understand all operating procedures and instructions Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment. * Driving Positions: must possess a valid Driver's License with at least one year of driving experience, a clean driving record (no major violations within last 36 months, no more than 1 accident in last 24 months, no more than one minor moving violation in last 24 months), a minimum level of insurance as required by Company policy, and the ability to safely operate a vehicle required. • As a condition of employment, employee must successfully complete a background investigation and a post-offer/pre-employment drug/alcohol test, may be required to pass Drivers Record check, • Intermediate computer skills to utilize innovative, wireless technology at client specific sites, • Ability to handle both common and crisis situations at the client site, calmly and efficiently, • Display exceptional customer service and communication skills, • Ability to handle crisis situations at the client site, calmly and efficiently, • Able to:, • Work in various environments such as cold weather, rain/snow or heat, • Occasionally lift or carry up to 40 pounds, • Climb stairs, ramps, or ladders occasionally during shift If you have any questions regarding Equal Employment Opportunity, have difficulty using the online system and require an alternate method to apply, or require an accommodation at any time during the recruitment and/or employment process, please contact our local Human Resources department. To find an office near you, please visit: . Requisition ID 2025-1425451

Job DescriptionBenefits: • Health insurance, • Paid time off Responsible for: • Upholding the Crunch Franchise core values of T.R.A.I.N.: Timely, Ready, Attentive, Inspiring, Noble., • Make reaching fitness goals achievable by assisting members and clients with education and guidance on comprehensive fitness programs including resistance and cardio-respiratory training, general nutritional guidelines, and nutritional product recommendations., • Meeting/exceeding minimum monthly company expectations including session service targets resulting in Personal Training revenue, supplement/nutritional product sales, and contributing to club success., • Training exclusively for Crunch Franchise. As a Crunch Franchise team member, it is a violation of our conflict of interest policy to conduct personal training sessions or perform any person training-related duties independently or at any company outside of Crunch Franchise. This includes working as an employee or independent contractor for another health club, personal training studio or private residence, or engaging in any other activities that represent a conflict of interest for Crunch Franchise. Organizational Relationship: Reports to the Personal Training Manager, Assistant Personal Trainer if applicable, Franchise partner or General Manager depending on club and market. This position does not have any direct reports. Essential Duties & Responsibilities: The Personal Trainer is responsible for performing the following activities for the club: • Service and Train Clients [70% of time], • Create an outstanding initial personal training experience for introductory package clients, • Prepare and deliver comprehensive fitness programs based on clients goals that include appropriate exercise selection, nutritional programming and teaching a fitness lifestyle, • Inform clients of the fitness tools available to assist them in achieving their goals, • Set expectations and hold clients accountable to their comprehensive fitness programs through goal setting, follow up discussions, and tracking progress, • Demonstrate safe and proper exercise technique to clients, • Service Members [20% of time], • Instruct members on proper use of club equipment and exercise techniques, • Assist, at the club managements request, in any member service activities (e.g., fitness seminars, boot camps, body fat tables, supplement/nutritional product demos etc.), • Understand all aspects and benefits of the CAMP CRUNCH Orientation and deliver a positive fitness experience to members and guests, • Help with racking weights and assisting in maintaining a neat, organized and clean club, • Additional/Misc. [10% of time], • Design comprehensive fitness programs using company-provided tools (dotFIT), • Schedule all personal training sessions, other appointments, and administration time using company systems (ABC/Datatrak), • Trainer Business Plan execution, • Execute other duties as assigned Qualifications: Knowledge, Skills, & Abilities: Education Level: • High School Diploma or GED required, • Bachelors Degree preferred, • Current Cardiopulmonary Resuscitation (CPR)Certifications: (One or more of the following certifications), • American College of Sports Medicine (ACSM), • Certified Personal Trainer, • Health Fitness Specialist, • American Council on Exercise (ACE), • Personal Trainer Certification, • The Cooper Institute, • Personal Trainer Certification, • International Fitness Professionals Association (IFPA), • Personal Trainer Certification, • National Academy of Sports Medicine (NASM), • Certified Personal Trainer, • Corrective Exercise Specialist (CES), • Performance Enhancement Specialist (PES), • National Exercise and Sports Trainers Association (NESTA), • Personal Fitness Trainer Certification, • National Federation of Professional Trainers (NFPT), • Personal Trainer Certification, • National Strength and Conditioning Association (NSCA), • Certified Personal Trainer Physical Requirements: • Must be able to lift 50 lbs., • Physical effort required for daily duties include lifting weights, squatting, bending, reaching, spotting, and prolonged standing and walking.Work Environment:, • While performing the duties of this job the team member is regularly exposed to moving mechanical parts., • Extended workdays are a frequent occurrence, as are weekends & holidays as needed to support the business.

Job Description The Macallan Group is a marketing, creative, technology, and solutions agency that helps our clients grow, scale, and operate smarter. Our work goes beyond campaigns—we partner with clients to improve their marketing performance, streamline operations, and implement technology that drives measurable results. We’re looking for a Senior Client Success & Strategy Manager to lead one of our most innovative client partnerships—a healthcare technology and patient engagement company transforming the way providers connect with patients. In this role, you’ll oversee marketing initiatives, guide operational improvements, and help deploy technology solutions that impact both revenue and efficiency. What You’ll Do • Serve as the primary strategic partner for a portfolio of high-value accounts, with a focus on one major client relationship., • Lead onboarding and ongoing account strategy across marketing, operations, and technology., • Monitor performance, spot opportunities, and align campaigns with measurable ROI., • Present results and recommendations that drive client growth, retention, and expansion., • Proven experience managing complex client relationships, ideally in an agency or high-growth environment., • Strong strategic thinking paired with the ability to execute., • Comfort with data-driven decision-making (Looker Studio a plus)., • A proactive, independent work style—you don’t wait to be told what to do. Our team specializes in brand development, digital marketing, creative content, and patient engagement solutions—backed by deep industry knowledge and a commitment to performance. We don’t just deliver campaigns; we help our clients solve complex challenges, improve patient acquisition, and scale their practices effectively. Whether launching a new medical device, expanding a multi-location healthcare brand, or reactivating patients through targeted digital programs, The Macallan Group is built to deliver results with clarity, creativity, and confidence.The Macallan Group is a healthcare-focused marketing, media, and solutions agency headquartered in Hoboken, NJ. We partner with hospitals, private practices, medical device companies, and private-equity-backed healthcare groups to drive meaningful growth through strategic marketing execution.\r\n\r\nOur team specializes in brand development, digital marketing, creative content, and patient engagement solutions—backed by deep industry knowledge and a commitment to performance. We don’t just deliver campaigns; we help our clients solve complex challenges, improve patient acquisition, and scale their practices effectively.\r\n\r\nWhether launching a new medical device, expanding a multi-location healthcare brand, or reactivating patients through targeted digital programs, The Macallan Group is built to deliver results with clarity, creativity, and confidence.

Job Description ELLKAY is a nationwide leader in health care data interoperability delivering innovative solutions that support the data migration needs of all members of the healthcare ecosystem. ELLKAY is playing a vital role in helping healthcare organizations access and share data among disparate systems. We are recognized by our e-health industry partners, independent medical group practices, hospitals and health systems, laboratories, and payers as the “Healthcare Data Plumbers” that make data migration and interoperability possible. Our 'Client-first' focus has made ELLKAY one of the most respected healthcare IT companies in the nation. We value our clients and believe that strong relationships are the foundation for a strong company, and we're dedicated to providing connectivity to the healthcare industry. Company Culture: We deal with medical data and we take our work very seriously, but not ourselves. If you’re a smart, hard-working, dedicated individual who thrives in a laidback, friendly work environment, ELLKAY may be the place for you. We’re committed to attracting good people who are passionate about the work they do. ELLKAY was founded over a decade ago on the values of innovation, efficiency, and service created in a collaborative work culture. As we have grown, we are proud to still possess the same energy and passion for what we do. We strive to provide exceptional customer experiences to our clients, which begins with first employing amazing people. ELLKAY is proud to maintain a high-quality, innovative, and diverse workforce. Job Description: We are looking for a dynamic and experienced Technical Project Manager with Epic certification and a strong understanding of Epic Bridges to lead complex healthcare integration projects. In this role, you will manage end-to-end delivery of interfaces between Epic and third-party systems, ensuring alignment across technical, client, and internal teams. This is a full-time, computer-professional exempt position. The Technical Project Manager in this position will be responsible for delivering project(s) that span across multiple software solutions in the ELLKAY product suite to support our growing laboratory and hospital client base. This includes the full project management cycle, including management of issues, risks, and project change requests to ensure successful and on-time project delivery. The Technical Project Manager has the authority to run each project on a day-to-day basis and is ultimately responsible for establishing and cultivating a positive working relationship with each laboratory or hospital client from an Operations perspective. Essential Duties & Responsibilities: • Own project delivery for Epic integration initiatives involving Bridges application build., • Coordinate with Epic-certified analysts, technical teams, client stakeholders, and vendors., • Develop and maintain project plans, timelines, and deliverables across multiple concurrent projects., • Facilitate Kick-off, status, and escalation calls with internal and client teams., • Identify and mitigate project risks while keeping stakeholders informed., • Oversee testing and validation phases (unit, integrated, UAT)., • Ensure projects meet client requirements, Epic standards, and company SLAs., • Maintain documentation, including specs, mapping sheets, and change logs., • Manage all aspects of multiple related projects to ensure overall success of the customer implementation, • Manage the day-to-day project activities and resources and chair the regular project status update meetings with the customer, • Provide status reporting to internal and external leadership / stakeholders regarding project milestones, deliverables, dependencies, risks, and issues, • Epic Bridges Certification, • 2+ years of project management experience, including tracking and planning projects, • 2+ years of experience working with hospital clients preferred, • Strong knowledge of HL7, Epic Bridges, and EHR/PM interoperability., • Proven experience leading technical or interface teams in client-facing roles., • Excellent communication, organizational, and problem-solving skills. ELLKAY offers a comprehensive and competitive benefit package that starts day one! Including: • Medical, Dental, and Vision benefits, • Employer-paid Life and LTD, • 401k w/ matching – once eligibility is met, • Work/life balance, • Paid Volunteer Program, • Flexible working hours, • Unlimited PTO, • Remote work options, • Employee Discounts, • Working with talented, collaborative, and friendly people who love what they do, • Professional growth within, • Innovation environment At ELLKAY, we are committed to operating as a hybrid workplace, offering employees flexibility in how they structure their time between in-office and remote work. We recognize the significance of fostering connections, collaboration, and creativity within our office culture and its positive impact on our business. Our philosophy of operating as a hybrid workplace underscores our dedication to enabling employees to tailor work-life balance to their individual preferences. For those who do not live within 40 miles of one of our offices, we are open to considering remote work for candidates whose skills and experience strongly align with the role. While we prioritize a hybrid work environment for most roles, we understand the importance of flexibility and are open to remote work for specific positions and specialized skill sets. For more information on our company, visit . ELLKAY LLC is a Smoke-Free Workplace. ELLKAY, LLC provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Partners with other Client Managers and Relationship Managers to expand shared relationships. Maintains and develops client relationships exploring opportunities to provide additional products or services. Manages the administrative and relationship needs of institutional trust and commercial bankin

The Trust Administrator II role will be responsible for serving as a relationship manager to most routine and standard client relationships. Administratively monitors and tracks tax reporting activities, coordinating with more senior Trust Administrators.

As a member of Voya Investment Management's Client Service and Relationship Management team within the Distribution organization, the Client Account Manager will support and provide service to institutional clients of Voya IM, spanning both public and private fixed income and equity investment strat

Commercial Banking with technology client exposure. SVP Relationship Manager, Software. This is a Commercial Banker position on the Software coverage team, a national coverage unit within the DT&C national vertical group.

Job Description Are you a dynamic, seasoned client professional who lives on Long Island, NY and who excels at managing clients and can also help cultivate a client management team by developing processes and best practices - and delivering solutions that scale? If so, this Client Program Manager role is for you. We are looking for someone who has experience managing all aspects of client relationships and who wants to join a dynamic team that is quickly scaling to transform care delivery with its market-leading automated virtual health platform. In this position, you will need to bring passion as well as skills in relationship building, consulting, project management, business analysis, reporting, software lifecycle management, and scaling an organization. This position will require regular transportation to multiple locations primarily on Long Island but also to other sites across New York City. Responsibilities: • Be the focal point for the client’s every need and become a trusted advisor with clients by deeply understanding their business and aligning their needs with our solutions, • Track and monitor client status, identifying areas of concern, and pursue growth and upsell opportunities., • Drive the onboarding of new client accounts and ensure successful implementations as well as deep trusted relationships. • Write technical and functional requirements, when necessary, during implementation., • Act as client advocate while effectively collaborating with internal teams, including product management, content, engineering, growth, and finance., • Support the reporting and analytics needs of the client., • Build out client management processes internally and identify best practices. • Coordinate, execute, track, and deliver various customer projects from initiation through completion., • Identify and resolve operational and services related issues to ensure customer satisfaction. • Assess risks at the customer project level so as to develop and execute risk and contingency management plans as needed., • Inform senior management and clients on project status, schedules, and key issues on a regular basis. • Provide timely responses to all customer-driven performance inquiries., • Bachelor’s degree, • 7+ years experience in account management & client services organizations working with large clients, healthcare provider system clients preferred, • Experience in healthcare, providing or supporting care to patients, • Experience in communicating with senior business leaders, • Experience with healthcare ROI models, • Experience working in an organization that provides software as a service, • Experience using Microsoft Office, Google applications, Jira, Confluence, project management tools Capabilities (skills or knowledge required for success):, • Excellent written and verbal communication skills, • Exceptional client relationship-building skills, • Strong critical thinking and analysis skills with a passion for solving problems that have not been solved before, • Strong project management skills, • Ability to communicate well with people at all levels, • Ability to work cross-functionally in a dynamic team environment, • Ability to manage influence through persuasion, negotiation, and consensus-building, • Ability to visit client sites within the New York area but concentrated on Long Island multiple times a week To help get us there, we’re cultivating a diverse and vibrant team that works together to change the way healthcare is delivered. As a rapidly growing company, we’ve embraced several core values that guide both our culture and team: • We care about people – the patients our chats are designed to help, the care team members who use our solutions, our partners who help bring our products to market, and most of all, our team members with whom we work. We strive to be empathetic and trusting, to understand and create space for the sharing of feelings and perspectives from others., • We are data-driven. We strive to make decisions based on the best available data. If data changes, we will be open to changing our perspective. We will always endeavor to collect and create the most rigorous data we can. We, similar to the best healthcare providers, are evidence-based., • We are passionate about improving the health & care of every person we can, and we are passionate about building a sustainable company that can impact the lives of as many people as possible. We are passionate about doing it with team members who share the same passion., • We strive to be proactive. Just like we are trying to move healthcare from being reactive to proactive, we value pushing things forward – solutions, ideas, the business, ourselves., • 401k plan, • Medical, Dental, Vision benefits, • Monthly Grubhub Stipend, • Flexible* PTO, • Paid parental leave, • Fully Embrace Remote Teamwork, • Career Development, • MacBook Pro and hardware stipend to get you started

Senior Manager, Property Tax | Lead Multi-State Compliance for Fortune 500 Clients | Remote-Friendly | Growth-Focused Team. Conduct tax research and analysis, and assist with client relationship management. Collaborate with tax authorities, clients, and team members to ensure seamless service.

Manages effective network of internal and external relationships, such as community or industry relationships, to actively acquire new clients and/or expand existing clients and enhance the client experience. As a Relationship Manager II - C&IB within PNC's Commercial Banking organization, you will

In addition to a highly competitive base salary, per plan guidelines, restrictions and vesting requirements, you also will be eligible for an individual annual performance bonus, plus Capital's annual profitability bonus plus a retirement plan where Capital contributes 15% of your eligible earnings.

The PM will be accountable for credit quality, portfolio profitability, client relationship management, and risk mitigation, working closely with relationship managers, senior credit approvers and other internal partners. Sports Finance Portfolio Manager. Provide guidance and mentorship to junior po

As a Customer Success Manager at Tennr, your mission is simple: make our customers deliriously happy. You'll run hands-on trainings, execute client success plans, and ensure that every customer sees clear, ongoing value from Tennr. Own the end-to-end customer relationship from onboarding through re

Come join our Experiential Design Practice as a Design Manager and client relationship leader working with varied clients to deliver experiential design solutions from master plans to buildings, spaces, exhibits, and products. Interact with internal/external team members, including designers & proje

Job DescriptionJob descriptionQueens based coffee roasting and distributing company seeks an experienced individual for full-time customer service call center Associate position. This position plays an important role in providing excellence in customer service. You will have a major impact on our customers and the relationship we maintain with them.The CSR will report directly to the CSR manager. Responsibilities include (but not limited to) answering incoming client calls, taking orders, arranging service calls and problem-solving client issues – all in a Call Center environment.If this sounds like something for you – then we’d like to meet you at Eldorado Coffee Roasters!Experience/Qualifications:· Minimum of 2 Years Call Center Customer Service experience (in a refreshment and/or office supply background is a plus).· Excellent oral and written communication skills, along with ability to follow instructions.· Professional telephone manner.· Ability to resolve low-priority issues without supervision.· Willingness to continually increase your knowledge and understanding of Eldorado Coffee Roasters products, their functionality and use.· Working knowledge of MS Office applications, including Excel and Outlook.· High-energy, flexible, self-starter, hands-on, and comfortable working individually and in a team environment.· Hours are Monday – Friday, 8:30am – 5:00PM (with ½ hour unpaid lunch break).Eldorado Coffee Roasters is a leading New York metropolitan coffee and refreshment supplier which provides a world-class product line and the latest technology to bring that coffee-house feeling to its clients in the tri-state area. We specialize in a full line of name brand refreshment products and business supplies that you can trust. Socially responsible, environmentally friendly and a leader in customized solutions to meet your coffee and refreshment needs.Job Type: Full-time Salary: From $17.00 per hour Benefits: • 401(k), • 401(k) matching, • Dental insurance, • Employee discount, • Flexible spending account, • Health insurance, • Life insurance, • Paid time off, • Vision insuranceSchedule:, • Monday to FridayEducation:, • High school or equivalent (Preferred)Experience:, • Customer Service: 1 year (Required), • CSR: 2 years (Preferred)Language:, • Spanish (Preferred)Work Location: One location E04JI800te7d407qrs8

Job DescriptionDescription: Sales Coordinator About us: Central Amusement International Inc. (CAI) is an amusement park development and management company located in New York City. In 2003, CAI developed Victorian Gardens at Wollman Rink in Central Park, and in 2010 developed Luna Park in Coney Island, at the site of the birthplace of the amusement industry. CAI is part of the Zamperla Group, which is the worldwide leader in the manufacturing of amusement rides. Primary Job Duties & Responsibilities: • Maintain sales database in CRM., • Answer inbound and make outbound sales calls as directed., • Assist in maintaining all group and event files., • Coordinate and execute group visits including check-in process and payments., • Craft sales presentations that creatively utilize Luna Park in Coney Island assets to meet the goals of prospective guests., • Strategically plan, create, and market new opportunities that fulfill revenue., • Prospect, meet, and pitch events., • Educate the marketplace on the various facets of Luna Park in Coney Island., • Manage the overall client relationship through the sales process, contracting, and invoicing., • Coordinate and execute birthday events and special events plus other events., • Liaison with the Food and Beverage team to ensure flawless execution of events and parties., • Present and sell company services and products to current and potential clients., • Develop and maintain professional relationships with clients for referral leads., • Provide on-the-job training to new Sales team members., • Operate the Company’s POS system and CRM., • Cash Handling., • Submit and follow up on purchase orders and account receivables., • Obtaining deposits from guests., • Confirmation of all sales orders., • Responsible for ensuring proper resolution to guest complaints and inquiries., • Develop and promote company branding in alignment with Company culture and values., • Maintain professional knowledge up to date by participating in conferences and educational opportunities., • Perform other duties expected of the Sales Coordinator position and assist in all other critical needs of the Company as assigned. Compensation: • Nights, Weekends and Holidays. Requirements: Knowledge And Skill Requirements: • Enthusiasm, energy, and positive attitude., • Teamwork, continuous improvement, and process-based culture., • Bachelor’s degree in Business or Sales/Marketing or equivalent experience., • Minimum 2 years of experience in Sales, preferably in hospitality., • Proficiency in Microsoft Office, CRM (Salesforce preferred), and POS., • Strong written and verbal communication skills., • Strong organizational and time management skills. This position reports to: Group Sales Manager

Job Description We are in search of an Enterprise Customer Solutions Manager to join our Customer team of strategic retail marketing experts dedicated to empowering our clients to leverage Ometria's Customer Data and Experience Platform for delivering exceptional customer experiences. You will hold a pivotal role in driving value and success for your clients, reporting directly to the Vice President of Customer Success. Your responsibilities will encompass managing technical projects across a portfolio of our VIP customers. Your primary objective will revolve around nurturing C-Suite technical client relationships, ensuring maximum client satisfaction, and facilitating smooth technical project delivery to drive CRM revenue growth for some of the North America's most innovative retail businesses. Who are we? Ometria is a Customer Data and Experience Platform built for retail marketers to be the fastest route to sustainable growth. Ometria helps marketers plan and launch their most profitable campaigns twice as fast, increasing their customer loyalty and CRM revenue with personalized marketing messages all throughout the customer journey. Our platform combines the data unification and customer insight of a CDP with an experience platform, letting retail marketers easily and efficiently create experiences their customers love across email, mobile, on-site, social, direct mail and more. Ometria is trusted by some of the fastest growing retail brands in the world such as Brooklinen, Davines, Steve Madden, and Sephora. We have a team of over 120 Ometrians based in North America and Europe. We have raised $75m from leading venture capital funds across the world such as Infravia Capital Partners, Octopus Ventures, Summit Action, Sonae IM and many others. Key Outcomes: • Deliver Customer Retention : You will champion customer retention by proactively identifying and resolving technical challenges that could lead to negative sentiment, ensuring seamless project delivery, mitigating sentiment risks, advocating for clients, and communicating updates on technical integration wins and obstacles., • Scope and deliver success technical projects :You'll maximize customer value with Ometria by efficiently addressing needs by scoping and delivering solutions, peer validation, demonstrating platform expertise and tailored communication throughout., • Build and maintain client champions : You will strengthen client relationships, align aspirations, enhance visibility, and maintain trust through consistent delivery resulting in positive sentiment. Key Responsibilities: • Data audits: Proactively drive integration and data accuracy success by providing comprehensive integration and data audits to clients, presenting opportunities to improve their tech stack and integrations with Ometria., • Preemptive remediation : Proactively pre-empt customer escalations and challenges by recognizing signals in sentiment risk and flagging customer challenges to Customer Success for remediation., • Assist CS: Work collaboratively with Customer teams by providing insight and support when they have technical questions and readily joining other teams in speaking to their clients when needed. Requirements Competencies and Experience: • Minimum 5 years of technical account management experience in an enterprise software organization, preferably in the Retail and Ecommerce space., • Exceptional Communication skills, adept at confidently presenting robust and thoughtful solutions to clients, and communicating effectively with diverse stakeholders, including C-Suite executives., • Strong Client Management and Relationship-building skills, with a proven track record of delivering first-class customer service and exceeding client expectations., • Data Literacy, comfortable working with and interpreting data sets to derive insights and build compelling narratives., • Technical Understanding and Communication Proficiency, with the ability to adapt communication to stakeholders and a solid understanding of technical aspects relevant to Ometria's partnerships., • Meticulous Prioritization and Self-Management skills, thriving in fast-paced environments and effectively managing multiple tasks under pressure while contributing collaboratively to ideas and initiatives. The salary range for this role is $150,000 to $250,000. The final pay offered may vary based on several factors, such as job-specific knowledge, skills, and experience. Benefits • Unlimited paid time off, • Health Insurance, • Dental, • Vision, • Mental Health Support

Current or previous Merrill Wealth Management experience strongly preferred. The Market Client Relationship Manager (MCRM) is a direct report to the Division Client Relationship Executive (DCRE) with dual reporting to the Merrill Wealth Management Market Executive (ME). Ensuring client service expec

Job Description We are keen to speak with Senior Project Managers to join an international banking client of ours. This role will be based New York and will require occasional international travel. The Client Integration Project Manager leads client integrations, conversions, and strategic projects, managing virtual teams that handle client transitions, including technology transfers and office expansions. This role requires strong experience in project management, client relationship management, and familiarity with the financial services industry. The Project Manager will work closely with senior leadership and global teams to support successful client onboarding and integration, as well as oversee team efforts to deliver programs in a standardized, risk-aware manner. They’ll also contribute to business development, representing the team in client interactions and identifying opportunities for growth. Project Management • Client Integration & Transformation: Coordinate with teams to align internal processes with client needs. Document and finalize project scope with stakeholders and lead high-priority projects from start to finish., • Risk Management: Identify project risks and recommend solutions to address high-risk areas.Reporting & Tracking, • Project Tracking: Monitor project status, progress, and deadlines., • Risk and Status Reporting: Provide monthly updates to clients and executives, highlighting key developments and potential risks., • Resource Allocation: Oversee strategy for resource planning and task allocation.Team Management, • Manage virtual teams, including resource planning and overseeing recruitment, training, and team development., • Ensure adherence to department policies and procedures.Sales & Client Support, • Support marketing and sales efforts by presenting workflows and services., • Assist with client proposals and RFPs to secure new business., • Bachelor’s degree or relevant professional qualification., • 15 + years experience with a proven track record in program or project management., • Need to have experience in Fund Administration, Private credit, Private markets, Asset Specialists., • Experience in relationship management within financial services. Permanent contract. Paying in the region of $147,000 - $220,000, depending on experience.

East West Bank is currently seeking a Portfolio Manager for our Fund Finance business in the Eastern U. Manage the renewal process by working with the Relationship Manager, the client and the credit department. This individual will work with the Managing Director of the Eastern region and other team

Job Reference Number: 32334 Employment Type: Full-Time, Onsite Segment: Dining & Events Brand: Constellation State: New York (US-NY) We are looking to add an experienced, enthusiastic Regional Catering Sales Manager to our Dining & Events team! The Regional Sales Manager plays a critical role in driving catering revenue through proactive sales efforts, strategic relationship-building, and seamless event execution. This position provides regional support across multiple venues, stepping in during leadership vacancies, high-volume periods, or transitional phases. In addition to traditional sales and planning responsibilities, this position also supports the Regional Director of Sales with broader business objectives, regional initiatives, and special project work as assigned. When on site, the this assumes the responsibilities of the sales team, including actively selling the venue, developing strong relationships with internal and external clients, and overseeing the growth and consistency of event execution standards at the assigned location. This is a highly dynamic role ideal for a results-driven hospitality professional with the flexibility to travel, adapt quickly to new environments, and make meaningful contributions across multiple teams. Must be able to travel as needed due to business needs in the Tri-state area. • Work independently towards client outreach to develop new client relationships and to initiate sales opportunities., • Detail yearly sales plan and maintain monthly KPI’s for yourself and your team., • Maintain positive internal client relationships and liaison as necessary to ensure a consistently positive interaction, • Field incoming sales, assessing client needs, give preliminary information and price quotes, negotiate, and close those sales., • Run weekly sales meetings at the unit level., • Follow up with clients and sales managers to ensure that annual events are secured on the calendar each year., • Finalize all staffing needs and party details., • Responsible for maintaining A/R accountability at the unit, • Responsible for sales and status reports as well as deposits/accounts receivable and contracts., • Event Coordination to include timing of events, assisting Captain(s) with staff assignments on site and meeting with staff when necessary, acting as liaison with client, kitchen, staff, and vendors., • Create catering proposals, which are comprised of four major areas: menu, beverage, staff and equipment rental., • Participate, conduct client meetings / sales calls, and follow up., • Conduct tastings as needed., • 5+ years’ years of experience overseeing high-volume food and beverage/catering operations either within a hotel, cultural institution, or premier catering company, • The ability to direct multiple levels of catering within a very dynamic environment, • Must have experience in entrepreneurial and corporate business environment, • Exceptional interpersonal, organizational and communication skills, • The ability to direct multiple levels of catering within a very dynamic environment, • Hardworking nature, hands-on approach, and a passion for the business, • Ability to communicate effectively with co-workers, management, vendors, and clients, • Able to work a flexible schedule to accommodate business levels Constellation Culinary Group 90-98K/year based on experience plus commission • Weekly Pay, • Medical (FT Employees), • Dental, • Vision, • Voluntary UNUM offering for Accident, Critical Illness and Hospital Indemnity, • Discount Program, • Commuter Benefits (Parking and Transit), • EAP, • 401k, • Sick Time, • Holiday Pay (9 paid holidays), • Tuition Reimbursement (FT Employees), • Paid Time Off, • Growth Opportunities #indeedelior #LI-GW1 About Constellation: From retail spaces to office buildings, Constellation provides high-quality business dining and catering experiences all over the United States. Constellation takes pride in building every meal around its goal of fostering connections through food and hospitality. About Elior North America: Elior North America is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. We are committed to diversity and encourage applications from people of all backgrounds and abilities. We take pride in supporting the development of our employees and their skills at all levels and in fostering an environment of growth. At Elior North America, we are committed to offering growth and advancement opportunities for all of our employees. The valuable skills and experience you’ve gained with Elior will propel you further in your career, whether with our corporate office or one of our brand segments. Disclaimer: This job description can be revised by management as needed.

Job Title: Sourcing Manager Job Summary: The Sourcing Manager is responsible for managing candidate engagement throughout the interview and hiring process. This role is ideal for a high-energy, experienced individual who thrives in a high-volume, fast-paced corporate setting. The Sourcing Manager will be responsible for creating compelling job postings, sourcing and screening qualified candidates, and coordinating interviews. The ideal candidate will have excellent interpersonal skills and the ability to build strong relationships with candidates and internal stakeholders. Success in this role requires being driven, self-motivated, proactive, and adaptable to a fast-changing environment. Key Responsibilities: Candidate Attraction & Engagement • Develop creative postings for open positions and distribute them online., • Utilize sourcing techniques, including social media recruiting and Boolean search strings, to identify and attract top talent., • Serve as the main point of contact for candidates during onsite interviews, ensuring a positive and professional experience. Recruitment Coordination & Administration • Review resumes and prescreen qualified candidates., • Schedule and confirm in-person and remote interviews., • Send rejection notifications to candidates after positions have been filled., • Maintain and update interview notes in the Applicant Tracking System., • Collaborate with the Senior Recruiting team to support MARF requests by sourcing candidates, conducting interviews, coordinating with hiring managers, and managing placements through to closure. Relationship Building & Collaboration • Participate in interviews alongside the Senior Recruitment Team., • Build and maintain relationships with Directors, Supervisors, and Managers to understand their staffing needs and priorities. Qualifications: • Bachelors degree preferred, or at least 2 years of recruiting experience., • Proficiency in Microsoft Office (Outlook, Word, Excel, PowerPoint)., • Strong multitasking and time management abilities., • Exceptional attention to detail., • Flexibility to assist with administrative tasks as needed., • Excellent verbal and written communication skills., • Ability to positively represent the company and open positions to prospective candidates., • Collaborative team player with a strong work ethic. Competencies: • Client-first mentality., • High accuracy and attention to detail., • Ability to prioritize, multitask, and adapt in a fast-paced environment with shifting priorities., • Strong decision-making skills within the scope of the position., • Ability to meet deadlines and perform well under pressure., • Effective use of technology for recruitment and coordination tasks., • Flexible and adaptable to evolving business needs. Salary Range: $60,000-65,000 + quarterly commission

Job Description Do you want to empower organizations to build smarter compensation strategies while ensuring fair pay for all employees? Syndio is a Series C technology company leveraging advanced technology and responsible AI to accelerate decision-making, streamline compliance, and democratize insights for consistent, equitable compensation practices at scale. Backed by $83M in investments from Bessemer Venture Partners, Voyager Capital, and Emerson Collective, we are expanding our team and products to help companies align their rewards strategies with their business goals. Our customers are our greatest asset. Syndio partners with many of the world's most recognized and respected enterprises, helping them implement leading-edge compensation solutions with expert guidance. We analyze pay for over 10 million employees across dozens of countries, ensuring fair, defensible rewards that drive better business outcomes. Join us in our mission to help companies make smarter pay decisions they can trust! About the role Syndio licenses software to companies to help them find and fix pay equity issues and stay in compliance over time. We're looking for someone who brings a combination of customer service and account management skills to build lasting relationships with customers and guide them to success. You will own the relationship with your customers with a focus on delighting the key decision makers for each account. This includes advising customers on a comprehensive workplace equity strategy, ensure ongoing compliance needs, and driving usage of our workplace equity tools. Why this job is exciting • Provide advanced guidance, analysis as needed and mentorship to a dedicated portfolio of high-profile clients, steering them towards achieving complex workplace equity objectives., • Act as a recognized authority and trusted advisor, proactively engaging with clients to address intricate workplace equity needs, product advancements, client feedback, and emerging industry trends., • Collaborate closely with cross-functional teams including Implementation, Sales, Subject Matter Experts, and Product Development to ensure seamless support and exceptional client satisfaction throughout the customer journey., • Cultivate enduring relationships with clients, driving retention, identifying upsell opportunities, and fostering references at an elevated level., • Analyze and distill evolving client needs, contributing to product direction by collaborating closely with Product and Development teams to deliver innovative solutions tailored to client demands., • Play a pivotal role in shaping Syndio's overarching customer service strategy, providing insights and recommendations to optimize onboarding, communication strategies, and ongoing client engagement as the company expands and scales., • Participate in advanced training programs to deepen expertise in workplace equity intricacies, encompassing advanced statistical techniques, analytics methodologies, and comprehensive understanding of pay equity legislation.About you, • You have 5+ years of demonstrated experience in Customer Success, • You have a demonstrated track record managing large enterprise Fortune 100 companies, • You have a proven ability to engage and multi-thread with C-Suite executives & SVP level, • You are passionate about our mission to close pay gaps and create fairness in the workplace., • You are a self-starter who thrives working independently, with minimal supervision, in a collaborative, kind, and supportive environment., • You are deeply curious, willing to explore all aspects of the platform to understand and identify new opportunities to meet customer needs., • You are willing to ask questions and turn to others for support and expertise., • You have stellar communication skills that help you connect with a range of people, from HR/Comp analysts to the C-suite., • You are comfortable selling the value of workplace fairness solutions and are comfortable supporting our Account Management team with renewals and upsells.., • You bring empathy, calm, and confidence to help customers overcome challenges., • You're proactive, always two steps ahead to deliver what customers need next., • You are highly organized with excellent time management skills., • You are eager to leverage AI tools responsibly to maximize your work and enhance customer success., • You're excited to own and drive initiatives within Syndio that build your skills and interests., • You are located in the NY Metro Area, able to work ET/CT hours, and authorized to work in the United States for any employer.Why you'll love it here:, • Check out our Employee Experience page for more information on our Mission & Values, Work-Life Balance, Pay Transparency, Diversity, Culture, and Benefits., • 💰 Competitive Compensation. For this role our salary is targeted at $99,000 - $116,000 per year plus 20% additional variable. Final offer amounts are determined by factors such as experience and expertise. We take a geo neutral approach to compensation within the US, meaning that we pay based on job function and level, not location., • 🏆 Syndio Equity. So you can share in Syndio's success., • 🏝 Flexible Vacation Policy. We encourage our team to recharge when they need to, plus paid sick & safe time, compassion leave, and voting leave., • 16 weeks of paid parental leave, • 🩺 Medical, Dental, Vision. Syndio pays 90% of employee premiums, and 50% for dependents., • 🏥 Life Insurance & Disability. Syndio covers the full premium., • 🏦 401(k). To help you save for your future., • Fully remote model - #LI-Remote but required to live and work from NY Metro Area.Role progression, • Within 1 month, you'll have completed a comprehensive and supportive onboarding process to help you understand the platform, the business, and the customer journey. You'll be ready to be an advocate for workplace equity and help customers achieve it., • Within 3 months, you'll be fully ramped and supporting your own portfolio of customers and confidently running pay equity analyses on your own., • Within 6 months, you'll be growing a portfolio of customers, guiding the overall workplace equity strategy, playing an important role in customer renewal conversations, and influencing the product roadmap.Interview process, • Chat with a member of our Talent Team: 30 min phone call, • Meet the Hiring Manager: 45 min zoom interview, • Meet the Team: 3 video interviews with team members Syndio is an Equal Opportunity Employer. We are building an inclusive and collaborative workplace as we grow, and we welcome team members regardless of gender/identity, sexual orientation, race or cultural background, religion, physical disability and age.

Job Description Client Operations Manager We are seeking a dedicated and experienced Client Operations Manager to oversee and manage one of our client accounts located in the New York area. This role will require the individual to visit client locations occasionally, and serve as the primary point of contact for addressing performance and training issues for both operational and non-operational employees. The ideal candidate will have a strong background in program oversight, combined with management and training experience to ensure seamless operations and client satisfaction. Job Duties: • Client Management:, • Act as the primary liaison between the client and internal teams, ensuring effective communication and alignment with client needs., • Visit client locations regularly to assess operations, meet with leadership, and address performance and/or training issues., • Build and maintain strong relationships with client stakeholders, employees, and external partners., • Training and Development:, • Conduct onboarding and orientation sessions for new hires, ensuring alignment with client protocols and expectations., • Design and deliver ongoing training programs to address client-specific needs, including regulatory updates and best practices., • Support employee development initiatives to enhance skills and improve service delivery., • Develop and deliver quality improvement coaching and training, leveraging data to recommend materials and skills necessary to increase quality and ensure safety., • Manage training requirements and schedules, recommending process improvements based on business intelligence., • Act as a mentor to new staff, providing realistic expectations and continuous feedback., • Operational Oversight:, • Monitor staffing metrics and work with leadership and Human Resources (HR) to address gaps in workforce coverage., • Collaborate with recruiting and HR teams to ensure timely and quality hires., • Support the client in developing and implementing policies to enhance operational effectiveness., • Perform quality assurance visits to assess staff proficiencies and recommend or implement training improvements., • Develop and implement continuing education programs., • Assist with policy and program development as required. Minimum Qualifications: • Bachelor’s degree in a relevant field; Master’s degree preferred., • Five years of management experience, including experience in operational or program oversight., • Experience in client relationship management and employee training and development., • Familiarity with IT and healthcare programs is strongly preferred., • Strong leadership and communication skills (oral and written)., • Fluent in French preferred, • Excellent critical thinking and problem-solving abilities., • Ability to work independently, manage multiple priorities, and meet deadlines., • Proficient in Microsoft Office Suite and other relevant applications required for the job., • Must be able to travel up to 40% of the time and hold a valid passport for travel to Canada.

Job DescriptionOverview Advance your career in security with Allied Universal® Enhanced Protection Services, the global leader in security and threat mitigation. Following the acquisition of MSA Security® in 2021, we became the world's largest non-governmental canine detection company. Specializing in canine explosives and firearm detection, we offer exciting career opportunities for those passionate about canine security. Join our innovative team committed to excellence in the security industry and make a meaningful impact. Explore key roles such as canine officers, handlers, trainers, veterinary technicians, and kennel managers. Enjoy comprehensive benefits for most full-time positions, including medical, dental, and vision coverage, life insurance, retirement plans, employee assistance programs, and exclusive perks. Job Description Position on at our New York City office Our canine group, under Allied Universal® Enhanced Protection Services, is hiring a Sales Coordinator. The Sales Coordinator will provide essential sales operations and direct client and administrative support for the sales team. This individual will be responsible for the efficient handling of sales orders, as well as customer inquiries and service requests. This position will support field sales representatives and sales management, helping them enhance productivity. This position will also involve the direct management of transactional clients, not specifically assigned to a field sales representative. The support provided should improve the quality of customer service, customer retention, and the attainment of sales targets and goals. This individual will also be asked by sales management to manage projects directly related to the management of opportunities or the efficient functioning of the sales organization. RESPONSIBILITIES: • Engage directly with selected clients to independently handle special requests for services from initial contact through closure and service delivery; ensure event is properly staffed from operations, purchase order is completed, follow up to determine client satisfaction, etc., • Liaise with operations and finance to vet the opportunity and secure approval for any special conditions, • Liaise between internal and external departments, managing complete contract renewal process, • Manage the client expectations accordingly and exercise judgement on when/how to escalate concerns or challenges, • Monitor client satisfaction and engage as necessary to address any issues/concerns, • Develop working knowledge of specific clients; identify potential areas where upselling may be possible, • Provide expert-level advice to sales representatives, working on more detailed RFPs, quotes, or gathering relevant information, that may enhance the probability of a sale or an increased sale, • Handle calls or emails from designated customers; engage appropriate areas (Operations, IT, Sales, etc.) to resolve issues or raise awareness, • Handle routine requests from customers, such as requests for price quotes, contract terms, additional services, etc., • Conduct client management activities including the development of and presentation of Client Business Reviews, reporting of KPI metrics, analysis of possible future threats, etc.), • Process sales orders that reach the company by telephone, email, or website, • Process/create orders generated by sales representatives or account managers, • Input and check orders entered by sales personnel to ensure that details such as items, prices, addresses, service dates, billing details, contract records, etc. are correct, • Contact customers to resolve any questions or issues and/or to obtain any information that is missing, • Enter order details into the NetSuite CRM after confirming the ability to execute with the appropriate operations representative, • Check that delivery and contact details are correct and update customer records with any changes, • Ensure that operations personnel have all information necessary to execute the order, • Create and maintain records for new and existing customers in the NetSuite CRM including but not limited to, contact details and the name of the sales representative or account manager managing the account, • Proactively update the records with details of new orders and/or customer contacts, • Bachelor's Degree in Sales, Business Administration, or related field, • Minimum of one (1) year of sales administration or sales operations experience, • Ability to exhibit professionalism while dealing with tough internal as well as external customers, • Excellent oral and written communication skills, • Excellent multitasker with the ability to prioritize multiple projects, • Must be proficient in computer programs including Microsoft Word, Power Point, and Outlook, and have an advanced knowledge of Microsoft Excel with the ability to create pivot tables, V-Lookup, inputting formulas, etc., • Medical, dental, vision, basic life, AD&D, and disability insurance, • 401(k) plan, subject to eligibility requirements, • Paid time off offered at an accrual rate of 4.923 hours bi-weekly, • Eight paid holidays, • Employee Assistance Program If you have any questions regarding Equal Employment Opportunity, have difficulty using the online system and require an alternate method to apply, or require an accommodation at any time during the recruitment and/or employment process, please contact our local Human Resources department. To find an office near you, please visit: . Requisition ID 2025-1428211

Job DescriptionDescriptionA great place to work and grow, Naik Group is a dynamic, multi-discipline engineering company with offices in New York and New Jersey. Our continued growth in this highly competitive market is evidence of the trust and value clients place in our services’ quality and timeliness. Included in the full range of professional services we offer are Bridge/ Structural Design & Inspection, Highway/Roadway Engineering, Civil/Site Engineering, Traffic Engineering/ITS, Utility Engineering, Construction Management & Inspection, Design Build, Survey, Right of Way, and High Definition 3-D Laser Scanning. Our principals take considerable pride in their approach to the firm’s management, offering services like that of a large organization while demonstrating the personal client and consultant relationship of a small firm. Naik Consulting Group is looking to hire an experienced Survey Crew Chief in our Edison, New Jersey Office for our Land Surveying Department. We conduct field work all over northern and central NJ, as well as some work in NYC. Generally, work will be assigned to you based on your location, but travel will be necessary at times. This position will typically report to a Project Surveyor or the Project Manager. Responsibilities • High Profile Topographic Surveys, Right of Way/boundary and Control Surveys of major roadways, bridges, tunnels, airports, train stations, railroads, and transfer stations in and around the state of NJ and NYC areas, • GNSS Control Surveys using RTK and Static Systems, • Topographic Survey with Total Stations, including robotics, • Level loops with digital and automatic levels, • 3D Laser Scanning using Leica Laser Scanners, • Drainage investigation and utility surveys, • Experience and/or education with Total Stations, Digital or automatic levels, laser scanners, and GNSS systems., • Experience and knowledge of Topographic Surveying, boundary, and Right of Way investigation., • Education or experience in land surveying preferred (preference given to individuals interested in continuing education, licensure, and/or other certifications, but not required)., • Exceptional note and record keeping ability., • Ability to produce quality field data based on sound judgement., • Must be able to carry out direction, work with others, and maintain communication with management and other crew members throughout the day., • Holiday and paid-time-off programs, • 401(k) Plan and Match, • Career Path Development Program (Management & Technical Career Tracks), • Tuition Reimbursement, • Competitive health and dental insurance premiums, • Short-Term Disability/Long-Term Disability, • Life insurance, • Employee Assistant Program (EAP), • Flexible Spending Account, • and MoreNaik is a Drug and Alcohol-Free workplace, an Equal Employment Opportunity employer and E-Verify employer. We are committed to pay transparency and fairness in hiring. This posting complies with the Pay and Benefit Transparency Laws, which requires employers to disclose compensation and benefits information in all job advertisements.

Job Description Trustpair empowers large global companies to eliminate vendor payment fraud with a market leading account validation automation platform. Trustpair serves over 300 enterprise customers, helping finance teams protect against 100% of fraud attacks. The company’s global presence includes offices across Europe & the US. Our team is composed of 100+ employees with 19 different nationalities who are dedicated to payment security. Trustpair raised 20 million euros to accelerate international growth, and equip finance leaders with the tools needed to tackle sophisticated fraud tactics such as AI, deepfakes, cyber attacks, and more. About the role: Trustpair is looking for a Strategic Customer Success Manager dedicated to our fast-growing North American client portfolio. Joining our NYC team, you'll also be part of our Customer Department (10+ people in Europe today) to ensure the satisfaction and success of our strategic accounts. Our new Customer Success Manager will handle an interesting range of clients within complex, Enterprise organizations in the US. As a Customer Success Manager at Trustpair, your mission will be to ensure a seamless experience with our platform from the very beginning and help our clients gain value from Trustpair long term. Reporting to our Customer Experience Project Manager, you'll be part of a highly dynamic and motivated team who will help and support you in developing your knowledge and skills. This position is open to candidates based in NYC or in the East Coast, with at least one full week in office required per month. What you'll do: Client Onboarding and Enablement • Manage a portfolio of high-value, high-complexity customers across industries., • Lead a smooth onboarding for new, large enterprise US clients, delivering customized training and helping on integrations for fast adoption., • Define and execute tailored success plans to help customers achieve their business objectives., • Build strong, trust-based client relationships with a variety of senior stakeholders (Finance, Procurement, IT, etc)., • Conduct regular check-ins, and manage Quarterly Business Reviews (QBRs) to drive satisfaction and retention., • Monitor customer health: proactively mitigate risks and raise awareness on at-risks clients, and secure renewals., • Monitor data and promote full platform use, proactively guiding clients to maximize features and benefits for risk management., • Represent the voice of the customer internally and help shape product direction., • Provide market insights to shape U.S.-specific strategies, staying informed on industry trends and competitor activities. What's in it for you? • At Trustpair, we see AI as a tool to save time, sharpen focus, and boost impact. Whether you're already hands-on with AI or eager to learn, you’ll join a team that values and encourages AI-driven ways of working., • Opportunity to be part of a fast-growing scale-up, • An impactful role, working on finance transformation projects in large scale, international companies, • Be part of a collaborative, international team with room for career growth, • Work in a flexible, hybrid remote environment and culture that will boost your career skills (autonomy, leadership and ownership), • Benefit from an in-depth, role-specific onboarding and training plan Why join Trustpair - list of our perks here! Must Have • 7 years of proven experience, in a technical SaaS or enterprise B2B software setting, • Familiarity with complex integrations involving API’s & SFTP’s, • 3-4 years experience in Customer Success, handling strategic, complex enterprise US accounts, • Previous experience driving renewals and upsell revenue, • Excellent communication and relationship-building skills, especially when engaging with executives or leaders, • Organized, with high attention to detail and the ability to manage competing priorities effectively, • You use data to back decision making, • Native-level English Recruitment Process • First call with our Talent Acquisition (30min), • Experience interview with our Customer Success Team Lead (1h), • Case Study presentation interview with our CRO & CEO (1h), • Coffee fit with our US team (30 min) Equal Opportunity Statement Trustpair's policy is to provide equal employment opportunity in all of our employment practices without regard to race, color, religion, sex, national origin, ancestry, marital status, protected veteran status, age, individuals with disabilities, sexual orientation or gender identity or expression or any other legally protected category. Applicants for all positions in Trustpair must be legally authorized to work in the country which they are applying for or be a citizen from Schengen / EU zone. The verification of employment eligibility will be required as a condition of hire.

Job Description Datavant is a data platform company and the world's leader in health data exchange. Our vision is that every healthcare decision is powered by the right data, at the right time, in the right format. Our platform is powered by the largest, most diverse health data network in the U.S., enabling data to be secure, accessible and usable to inform better health decisions. Datavant is trusted by the world's leading life sciences companies, government agencies, and those who deliver and pay for care. By joining Datavant today, you're stepping onto a high-performing, values-driven team. Together, we're rising to the challenge of tackling some of healthcare's most complex problems with technology-forward solutions. Datavanters bring a diversity of professional, educational and life experiences to realize our bold vision for healthcare. The Client Success Manager is part of the Datavant organization and is responsible for successful completion of all client projects. The team coordinates efforts between internal resources and clients in support of custom risk adjustment projects and reports on project status to all stakeholders. Datavant's Client Success Managers are hybrid project management and consulting resources that have strong healthcare industry knowledge combined with communications and project management skills. They are key to successful client retention and project success. You will: • Lead the Datavant relationship with the client ensuring that they receive the best possible result delivery, service and support., • Manage coordination, tracking and reporting of all things related to client projects., • Lead (coordinate, motivate and facilitate) the efforts of associated project resources working closely with all internal teams including: data integrations, coding management, engineering, sales, and executive teams., • Ensure smooth communication channels between internal stakeholders via regular reporting and info sharing (daily/weekly/quarterly reports, meetings, status updates, etc.)., • Own client operations project management processes, tools, reference materials and cross functional usage., • Monitor project status and success throughout the entire project lifecycle., • Identify, analyze and resolve client problems as they arise, coordinating escalation and resolution with sales and other internal stakeholders., • Prepare final reports and presentations for clients; calculate project results summaries, coordinate results delivery with the Sales team., • Identify, define and execute process improvements in line with department needs and organizational goals., • 3+ years project management experience, • Familiarity with Healthcare data systems, data formats and processes with the ability to converse at a technical level, • BS degree in business, technology or related field, • Knowledge of healthcare industry, payment models, risk adjustment, medical coding, physician workflow, and/or electronic health record systems, • Advanced Excel skills, including vlookup, and pivot tables; some knowledge of sql queries is helpful, • Strong bias for action and collaboration and well developed sense of urgency, • Strong curiosity and ability to correlate data from many sources, • Professional and respectful demeanor in a relaxed work environment, • Detail oriented, self‐starter with proven track record of execution and results, • Team player with a desire to learn and take on new responsibilities in a fast paced, innovative environment, • Advanced presentation skills; comfortable presenting to multiple audiences, • Ability to establish rapport with multiple client stakeholders, • Excellent meeting leadership skills, including meeting logistics, agendas, and meeting notes., • Demonstrated ability to conceptualize, manage and prioritize multiple projects #LI-BC1 We are committed to building a diverse team of Datavanters who are all responsible for stewarding a high-performance culture in which all Datavanters belong and thrive. We are proud to be an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status. At Datavant our total rewards strategy powers a high-growth, high-performance, health technology company that rewards our employees for transforming health care through creating industry-defining data logistics products and services. The range posted is for a given job title, which can include multiple levels. Individual rates for the same job title may differ based on their level, responsibilities, skills, and experience for a specific job. The estimated total cash compensation range for this role is:$108,000—$135,000 USD To ensure the safety of patients and staff, many of our clients require post-offer health screenings and proof and/or completion of various vaccinations such as the flu shot, Tdap, COVID-19, etc. Any requests to be exempted from these requirements will be reviewed by Datavant Human Resources and determined on a case-by-case basis. Depending on the state in which you will be working, exemptions may be available on the basis of disability, medical contraindications to the vaccine or any of its components, pregnancy or pregnancy-related medical conditions, and/or religion. This job is not eligible for employment sponsorship. Datavant is committed to a work environment free from job discrimination. We are proud to be an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status. To learn more about our commitment, please review our EEO Commitment Statement here. Know Your Rights, explore the resources available through the EEOC for more information regarding your legal rights and protections. In addition, Datavant does not and will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay. At the end of this application, you will find a set of voluntary demographic questions. If you choose to respond, your answers will be anonymous and will help us identify areas for improvement in our recruitment process. (We can only see aggregate responses, not individual ones. In fact, we aren't even able to see whether you've responded.) Responding is entirely optional and will not affect your application or hiring process in any way. Datavant is committed to working with and providing reasonable accommodations to individuals with physical and mental disabilities. If you need an accommodation while seeking employment, please request it here, by selecting the 'Interview Accommodation Request' category. You will need your requisition ID when submitting your request, you can find instructions for locating it here. Requests for reasonable accommodations will be reviewed on a case-by-case basis. For more information about how we collect and use your data, please review our Privacy Policy.

Job Description Who We Are: Ordergroove is a dynamic, fast-paced environment where you will be involved in building something of real value from the ground up. We're looking for bright, talented people who are excited about innovation, growth, and the exciting world of Relationship Commerce. If you're motivated by a desire to solve problems and deliver groundbreaking insights and solutions you'll fit in perfectly! About the Role: Working on the Customer Success Team requires a passion for building solid client relationships and becoming our customers' most valuable partner. We are a close-knit team that takes pride in our work and loves working together. We are customer-obsessed and are willing to go the extra mile for our merchants. The Customer Success Manager owns the post-sales experience and works directly with our customers to understand their business and partner with them to ensure their success. As a Customer Success Manager, you will use your consultative and relationship-building skills to deliver strategic recommendations, best practices, and expertise to our clients. Are you ready to join us? What You Will Do: • Develop a deep understanding of your customers' businesses, including their objectives and success criteria for a relationship commerce program and how it fits into their long-term and short-term goals, • Understand your customer's organizational landscape, identify key stakeholders, and build solid relationships with client operating partners, • Anticipate customer needs, identify key activities needed to push results, recognize interdependencies, and develop and manage project plans to ensure delivery of timely, high-quality customer programs and excellent customer service, • Educate customers on best practices and advise on strategies and tactics to steer relationship commerce program KPIs and exceed their business objectives, • Conduct comprehensive business reviews that demonstrate a deep understanding of your customer's subscription program goals and results and provide data-backed recommendations that will maximize program results, • Participate in and provide guidance for innovative cross-functional projects for your customer, • 3-6+ years of customer management/vendor management experience ideally with some experience working in SaaS retail-tech or mar-tech, • Experience project managing complex initiatives and campaigns from inception to launch to evaluation and optimization, • Outstanding communication, interpersonal, and presentation skills, • Experience in web-based business or retail industry experience that includes e-commerce on major platforms such as Shopify, Salesforce, BigCommerce and Magento, • Desire to go beyond the basics and bring new ideas and thinking to Ordergroove and our clients, • Optimistic, able to face challenging problems with enthusiasm, with a willingness to roll up your sleeves to get the job done, • An ability to manage competing priorities in a fast-paced environment, • Excellent work ethic, team player, resourceful, and a positive 'can-do' outlook, • Advanced skills in Google Suite About Ordergroove: Ordergroove powers recurring revenue for the world's largest and most innovative retailers including L'Oreal, Dollar Shave Club, La Colombe Coffee, Bonafide Health, BarkBox, and more. As a direct result, more than 11% of adult Americans have a subscription powered by Ordergroove. Our technology makes seamless, one-of-a-kind subscriber and membership experiences possible to turn one-time transactions into profitable recurring customer relationships. Ordergroove's powerful platform empowers merchants with highly customizable options such as flexible promotions, bundling, and analytics to bolster their bottom line while making customers' lives easier. We recently achieved a milestone year with 152% year-over-year new business growth and were rated best-in-class subscription technology by CB Insights and eCommerce Platform of the Year by RetailTech Breakthrough Awards. Our company values celebrate collaboration, different perspectives, and curiosity with the goal of getting to the right answer, no matter who came up with it. At Ordergroove we are committed to creating a welcoming and supportive environment for all people. We encourage people with different backgrounds and experiences to join our growing team so that we gain different perspectives and build the best team possible. We demand the best of ourselves and each other and never miss an opportunity to celebrate our successes. With a fully flexible work from anywhere culture, staying connected and supporting each other are always top of mind. We build our tight-knit community through small group events like trivia night, cooking classes, and book clubs. We encourage cross-functional relationships through virtual coffees and we stay close to the business through weekly team updates and quarterly all-hands meetings. At Ordergroove, we focus on flexibility and empowering our team to make the right decisions for themselves. We have flexible PTO, a totally remote (anywhere in the US) workforce, and an annual personal development budget that you use for what matters to you (wellness, career development, productivity at home, etc). And of course, that is on top of the basics like competitive compensation (including stock options) and incredible, affordable benefits. Come join our amazing team while we enable the fastest-growing segment of commerce that makes life easier for millions of consumers every day! At Ordergroove, we want to hire, develop, and retain the best talent, making Ordergroove a top destination to grow your career. The pay transparency law is a way of narrowing the gender pay gap and fostering an engaged and positive working environment. It is also a way to share what we think is a reasonable, equitable, and competitive compensation structure for the roles on our team. The total compensation range (base + quarterly bonus) for this role is between $140,000 and $165,000 depending on experience plus equity.

Job Description Who we are: For over 20 years, Global Relay has set the standard in enterprise information archiving with industry-leading cloud archiving, surveillance, eDiscovery, and analytics solutions. We securely capture and preserve the communications data of the world's most highly regulated firms, giving them greater visibility and control over their information and ensuring compliance with stringent regulations. Though we offer competitive compensation and benefits and all the other perks one would expect from an established company, we are not your typical technology company. Global Relay is a career-building company. A place for big ideas. New challenges. Groundbreaking innovation. It's a place where you can genuinely make an impact – and be recognized for it. We believe great businesses thrive on diversity, inclusion, and the contributions of all employees. To that end, we recruit candidates from different backgrounds and foster a work environment that encourages employees to collaborate and learn from each other, completely free of barriers. Your role: As the Global Customer Success Manager, you will manage the relationship between Global Relay and clients that are designated "Enterprise." You will engage in ongoing account management, reconciliation, upselling, and building trusted advisor relationships, including Global Relay's largest customers, which entails strategic account engagement as well as collaboration across multiple cross-functional teams. Your responsibilities: • Be a trusted advisor to executive customer stakeholders effectively uncovering and driving towards business outcomes and customer value, • Create and drive strategy to achieve revenue growth for top accounts, • Mitigate and manage risk; look for and execute on opportunities to drive growth in customer engagement, • Drive achievement of gross revenue retention, upsell, and multi-year renewals by driving renewal strategy and conversations, • Own overall customer relationships and drive engagement and adoption, mine data to effectively measure value, unearth and mitigate risk, and create customer advocacy, • Deepen depth/breadth of customer relationships across multiple business units and geographies including building champions across executive stakeholders, • Work successfully with a wide variety of cross-functional internal partners to advocate for and resolve customer issues, • Build account plans and execute on strategy for growth and risk on account(s), • Assess, clarify, and validate customer needs on an ongoing basis to accomplish land and expand goals, • Leads and manages the relationship between Global Relay and top customer accounts, • Contribute to process improvements and to help the team continue its evolution of what makes an excellent customer success organization, • Able to lead and organize projects and campaigns relevant to the customer and to the Customer Success organization, • 7+ years of account management or customer success experience, with large, enterprise-level accounts in compliance, finance, or SaaS with strong understanding of SaaS solutions, • Education in a relevant field, preferrable with a master's degree, • Demonstrates ability to assess customer needs and deliver appropriate solutions, • Strategic mindset and ability to engage and build trust with executive stakeholders, • Excellent verbal and written communications skills, • Resourceful with strong problem-solving skills, • Enthusiastic, strong worth ethic and positive attitude Global Relay advertises the pay range for this role in compliance with applicable pay transparency laws. Individual pay rates are determined by evaluating factors such as expertise, skills, education, and professional background. The range below reflects the expected annual base salary, which is only one element of our comprehensive total rewards package designed to reflect our company pay philosophy, culture and values. We aim to foster an inspiring work environment and support employees' work-life rhythms. We provide a comprehensive health benefits program, including extended health coverage and short-term / long-term disability insurance. Employees receive annual allotted vacation days, which increase based on tenure. Other benefits include paid sick days, maternity/parental leave enhanced program, commuter benefits, corporate bonuses, and a 401(k)-retirement plan with company contribution matching. For employees based at our New York office, we provide additional perks and amenities to enhance your work experience including a subsidized meal program, courtesy of our in-house culinary team! Base salary range$120,000—$180,000 USD What you can expect: At Global Relay, there's no ceiling to what you can achieve. It's the land of opportunity for the energetic, the intelligent, the driven. You'll receive the mentoring, coaching, and support you need to reach your career goals. You'll be part of a culture that breeds creativity and rewards perseverance and hard work. And you'll be working alongside smart, talented individuals from diverse backgrounds, with complementary knowledge and skills. Global Relay is an equal-opportunity employer committed to diversity, equity, and inclusion. We seek to ensure reasonable adjustments, accommodations, and personal time are tailored to meet the unique needs of every individual. We understand flexible work arrangements are important, and we encourage that in our work culture. Whether it's flexibility around work hours, workstyle, or lifestyle, we want to ensure our employees have a healthy work/life balance. We support and value a hybrid work model that blends collaboration with the team in the office and focus time from the comfort of your home. To learn more about our business, culture, and community involvement, visit .

Job DescriptionSalary: $80,000 - $85,000 per year We are looking for a NYC-based Implementation Manager, Shred.ai to join our talented, dynamic, and rapidly growing global team. We have an in-office policy of 2 days per week for local employees. Company Description OpenAsset is the leading marketing platform for the Architecture, Construction, and Engineering industries, trusted by 1,000+ clients over 20 years. Our mission is to be the most innovative partner to AEC firms, delivering solutions that help win more projects. Were a diverse, collaborative, and fast-growing team of 100+ employees with offices in New York and London and a global client base. Backed by Marlin Equity Partners, were passionate about creating an inclusive workplace where everyone feels valued and has a voice, and we actively hire from a diverse pool of candidates. Summary Were seeking an Implementation Manager to join our team and play a pivotal role in the launch and client adoption of Shred.ai, our new AI-first Proposal Solution. Unlike our traditional Implementation Manager role, this role will focus exclusively on guiding clients through their Shred.ai onboarding journeywhether they are new customers purchasing both OpenAsset and Shred.ai, or existing OpenAsset customers adding Shred to their stack. The Implementation Manager will run highly focused client sessions, ensuring a smooth, fast, and engaging onboarding experience. This role requires a consultative approach: equal parts teacher, guide, and problem solver. Initially dedicated to Shred.ai, this position also offers the opportunity to expand into broader OpenAsset onboarding as you gain product knowledge and client expertise. Youll work hand-in-hand with Customer Success Managers (for existing clients) and OpenAsset Implementation Managers (for new clients), providing a tailored and impactful client experience. This is a high-visibility role, perfect for someone excited by the energy of a fast-moving SaaS environment, comfortable operating in ambiguity, and eager to make a measurable impact on both client success and the growth of a new product. Key Responsibilities • Lead client-facing onboarding and enablement sessions for Shred.ai, ensuring quick adoption and measurable success., • Collaborate closely with Customer Success Managers and OpenAsset Implementation Managers to provide seamless client experiences across products., • Act as a consultative partner, helping clients translate their business goals into effective use of Shred.ai with an eye towards continued subscription renewal., • Develop repeatable best practices, resources, and processes for scaling Shred.ai implementations., • Provide feedback to Product, Sales, and Customer Success teams to influence Shreds ongoing development and growth strategy., • Build expertise in OpenAsset alongside Shred.ai, positioning yourself for expanded client implementation responsibilities., • Balance multiple client projects simultaneously, while keeping onboarding timelines on track and outcomes aligned with client goals., • In addition to working with Shred.ai clients, work on other Implementation team tasks such as scoping custom templates, managing communication with clients, and other Implementation-related duties as needed. Key Strengths & Attributes • SaaS Implementation Experience: 3+ years in client-facing onboarding, implementation, or consulting roles, ideally with fast-growing SaaS companies., • AI Readiness: Comfortable using, explaining, and experimenting with AI-powered tools and platforms., • Client-Centric Mindset: Excellent communicator and relationship builder, skilled at tailoring solutions to diverse client needs., • Operational Agility: Thrives in fast-moving, evolving environments and can work independently in the "gray areas" of a new product launch., • Ownership Mentality: Self-starter who takes accountability for client outcomes and team success., • Collaboration Skills: Strong cross-functional partner, able to work effectively with Customer Success, Product, and Sales teams., • Energetic & Engaged: Brings enthusiasm, curiosity, and drive to every client interaction and internal initiative., • Growth Mindset: Eager to learn both Shred.ai and OpenAsset, with the flexibility to grow into a hybrid role over time. Benefits • Competitive salary, • Medical / Dental / Vision coverage - 100% employer-paid for employees, 50% employer-paid for dependents, • 20 days paid time off per year + federal holidays (UK style!), • 5 paid sick days, • Work from home flexibility, • Commuter benefits, • 401k, • Paid parental leave, • Career growth and development opportunities This position is not eligible for visa sponsorship. Axomic is an Equal Opportunity Employer. We base our employment decisions entirely on business needs, job requirements, and qualificationswe do not discriminate based on race, gender, religion, health, parental status, personal beliefs, veteran status, age, or any other status. We have zero tolerance for any kind of discrimination, and we are looking for candidates who share those values. Applications from women and members of underrepresented minority groups are welcomed.

Job Description Amalgamated Bank is seeking a Sr. Contact Center Representative! This is a highly visible, high-impact team responsible for every aspect of the consumer and business inbound and outbound client experience. You will partner with the Bank’s Relationship Managers, Operations, Electronic Banking, and others to ensure that the client has an optimal experience in any situation. The Sr. Contact Center Representative will handle everything from general banking questions to troubleshooting technical issues with mobile and online banking via phone, email and CHAT across all market segments. By joining our team, you’ll be joining a Bank that believes that maintaining a diverse and inclusive workplace where everyone feels valued and respected is essential for us to grow as a company. We are dedicated to building a more equitable world in our everyday practices by embracing the values of our employees and customers. Essential Job Functions: • Confer with customers by telephone in a pleasant, professional and efficient manner to provide information about Amalgamated Bank’s products or services, • Use effective skills to handle certain telephone standards such as call transfers, taking messages, call backs, holds, interruptions, and unintentional disconnects, • Confirm customer information while maintaining confidentiality, • Issue customer refunds in accordance with procedures, • Fulfill customer service requests in accordance with policy and procedures, • Process stop payments, order statement copies, checks and Debit/ATM cards for various products, • Instruct customers with using Online Banking and assist with consumer and business related password resets, • Keep records of customer transactions or interactions, recording details of customer complaints, inquires, comments as well as actions taken, • Research and resolve customer questions, problems or service complaints via phone, email or CHAT, • Research and provide resolution for all bill pay, person to person payments and mobile banking transactions, • Cross-sell products and services when appropriate or as directed, • Provide outbound acquisition, retention and referral support, • Serve as back-up/overflow to provide technical and operational call center support to business clients for Online, Mobile Banking, Remote Deposit Capture, and ABFast issues, by utilizing all prescribed means to research and ensure customer satisfaction, • Perform testing, as required, prior to system upgrades/releases Knowledge, Skills and Experience Required: • Minimum 3- 5 years’ experience within Financial Service industry and/or Call Center environment, • High School Diploma or equivalent, • Experience in internet banking and mobile technology, • Experience dealing effectively with the public, • Ability to correspond effectively via email and CHAT, • Strong analytical skills to resolve issues and discrepancies, • Proficient knowledge of Microsoft office, • Ability to handle all interactions with sound judgment within areas of learned responsibility Our job titles may span more than one career level. The starting base salary for this role is between $41,500.00 – $51,000.00. The actual base pay is dependent upon many factors, such as: training, transferrable skills, work experience, business needs and market demands. The base pay range is subject to change and may be modified in the future. Amalgamated Bank is an Equal Opportunity and Affirmative Action Employer, Minorities / Females / Individuals with Disability / Veterans. AmeriCorps, Peace Corps and other national service alumni are encouraged to apply. View our Pay Transparency Statement. Submission of a resume or any information regarding your qualifications does not constitute a promise or offer of employment. At Amalgamated Bank, we consider an applicant to be someone who has interviewed at least once, in person, with the hiring manager. Amalgamated Bank does not sponsor applicants for work visas. Hybrid Work Model Effective February 18, 2025, employees in office-based positions will be working a Hybrid work schedule consisting of three days or more, on-site per week, Monday - Thursday, although the specific days may vary by site or organization, with Friday designated as a remote-working day, unless business critical tasks require an on-site presence. This Hybrid work model does not apply to, and daily in-person attendance is required for, the contact center, branch service roles, and general services where the work to be performed is located at a Company site; positions covered by a collective-bargaining agreement (unless the agreement provides for hybrid work); or any other position for which the Company has determined the job requirements cannot be reasonably met working remotely. Please note, this Hybrid work model guidance does not apply to roles that have been designated as “remote”. Search Firm Representatives- Please Read Carefully Amalgamated Bank does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for the position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.

Job DescriptionOverview Join Allied Universal® Technology Services, a global leader in transforming the security industry. We integrate advanced technology - video surveillance, electronic access control, alarm monitoring and augmented solutions with physical security to help people feel safe. Whether you're an installation technician, service technician, engineer, or project manager, you'll discover rewarding opportunities to grow your career as part of a valued team. Apply today and be phenomenal-build a meaningful career while protecting what matters most through innovative security technology. Job Description Allied Universal® Technology Services is looking to hire an Installation Manager. The Installation Manager manages the overall execution and performance of the field installation staff. Ensures branch goals and objectives are met. Goals and objectives are aligned with the Branch in terms of supervising employees to ensure schedules are maintained and projects proceed according to plans, job specifications and cost estimates. Installation Manager will work in accordance with the organization's office policies and procedures, keeping in mind the overall core values of Allied Universal Technology Services. Salary range: $90,000 - $135,000 annually + auto allowance + gas card + 20% bonus potential RESPONSIBILITES: • Supervises the activities and performance of all project management, system installation and commissioning employees for installed work. Provides technical support, expertise, leadership and accountability for installed projects in assigned geographic area or location. Plans, organizes, directs and controls all installation and engineering activities., • Hiring, recruiting, retention and training needs for operations installation staff, • Builds and maintains an effective operations organization committed to customer and employee satisfaction and profitable growth, • Establishes goals and development plans for all direct reports. Evaluates employee performance and works with general manager on salary management, • Supervise performance of field installation staff and responds to escalated issues in field, • Communicate with management directives to field staff and ensure compliance (WFS, Safety, etc.), • Coordinate with several departments related to installation projects, • Works with operations team for Sales-to-Ops and Install-to-Service turnovers., • Develops manpower schedules and loading to ensure contract and project compliance, • Oversees installation delivery and COSC/COFS completion, • Manage installation projects for prevention of project slippage, • Site Visits to ensure QC of various projects; ensure conformance to client specifications and company requirements, • Follows up on customer satisfaction issues and drives resolution, • Engage company resources to resolve customer issues outside of project scope, • Promotes the securing of change orders, • Onsite support & guidance for newer technical staff, • Provide project folders to operations team for project close-out process, • Works with operations teams with MPC process, • High School Degree or equivalent required, Bachelor degree preferred, • 5 - 7 years of experience in Engineering or Project Management (techniques & tools) Possess a valid Driver's License with at least one year of driving experience, a clean driving record (no major violations within last 36 months, no more than 1 accident in last 24 months, no more than one minor moving violation in last 24 months), a minimum level of insurance as required by Company policy, and the ability to safely operate a vehicle required. • Possession of state specific licensing (i.e. Class D or Alarm Installer etc.) or ability to apply and hold license once in position, • Experience with any or all of the following preferred: Software House, Lenel, Open Options, AMAG, S2, Bravo, Milestone, Exact and ONSSI, • Proficient with MS Office Suite (Excel, Outlook, PowerPoint, Project, SharePoint and Word), • Ability to travel to job-sites as needed (overnight travel maybe required for work at remote site projects, meetings, and/or training), • Ability to establish and maintain effective working relationships with both internal and external customers, • Must be able to manage multiple tasks while meeting strict deadlines, • Must be detail-oriented and organized, • Strong, planning and reporting skills, • Possess excellent verbal, written communication and follow-up skills, • Strong analytical and decision making abilities, • Salary range: $90,000 - $135,000 annually + auto allowance + gas card + 20% bonus potential, • Medical, dental, vision, basic life, AD&D, and disability insurance, • Enrollment in our company's 401 (k) or Supplemental Income Plan, subject to eligibility requirements, • Eight paid holidays annually, five sick days, and four personal days, • Vacation time offered at an accrual rate of 3.08 hours biweekly. Unused vacation is only paid out where required by law. #LI-EB1 Closing Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: If you have any questions regarding Equal Employment Opportunity, have difficulty using the online system and require an alternate method to apply, or require an accommodation at any time during the recruitment and/or employment process, please contact our local Human Resources department. To find an office near you, please visit: . Requisition ID 2025-1428475

Job Description Imagine being a healthcare provider whose sole mission is to focus on delivering high-quality patient outcomes, but with the knowledge that you need to constantly document your compliance with key healthcare regulations along the way. Now imagine tasking someone with a limited compliance background to manage that, with looming risks of audits, breaches and fines hanging over your practice. Compliancy Group's vision is to deliver stress-relieving, tech-enabled services and software to the healthcare community that create stronger trust between patients and providers. We're on a mission to support small and midsized medical practices as they work to comply with critical, ongoing healthcare compliance requirements. The Customer Success Manager (CSM) plays a key role in helping us accomplish our mission by fostering strong partnerships with our clients, ensuring they achieve their goals while deriving maximum value from our solutions. The CSM guides clients through our products and services, proactively addresses their needs, and drives high levels of satisfaction, retention, and account growth. Key Responsibilities: • Relationship Management: Build and sustain meaningful relationships with enterprise clients by understanding their business objectives, offering strategic guidance, and serving as their primary Compliancy Group liaison., • Retention & Adoption: Support clients in achieving strong user adoption to ensure long-term engagement with our software and mitigate churn risks by consistently delivering value., • Account Expansion: Identify growth opportunities within accounts, guide clients through expansion strategies, and collaborate internally to ensure timely and effective recommendations., • Customer Advocacy: Serve as the client's voice within our software, providing feedback to sales, product, and service teams to enhance the overall customer experience., • Health Monitoring: Track customer health metrics and KPIs to anticipate risks or opportunities, proactively address them, and provide monthly internal health reports., • 3+ years of experience in a Customer Success Manager, Account Manager, or similar role, ideally in a SaaS environment., • Bachelor's Degree, • Exceptional verbal and written communication skills with the ability to connect with stakeholders across all levels., • Proven problem-solving and analytical abilities to navigate complex client environments., • In-depth knowledge of SaaS business models and the customer lifecycle., • Strong organizational and project management skills with a collaborative mindset., • Familiarity with Customer Success best practices in enterprise software environments., • Opportunity to join a proven company with big ambitions and competitive base salary plus bonus potential., • Extensive in-depth training & on-the-job development, • Rich comprehensive benefits (medical, dental, eyecare, 401K with company match, generous PTO, and more!) Location: Remote, USA Please Note - This is an "evergreen" role, which means that applications are accepted on an ongoing basis; there is no application deadline. You may not hear back from us immediately if we do not currently have an open role on our team that matches your skills and experience. PLEASE READ: Our team has recently been notified of a phishing scam targeting candidates applying for Compliancy Group's open roles, where scammers have been posing as recruiters in an effort to access candidates' personal information. Please note that any communication from our hiring teams will be sent from a @compliancygroup.com email address and we will only respond to applications submitted through appropriate channels. Equal Employment Opportunity is a fundamental principle at Compliancy Group, where employment is based upon personal capabilities and qualifications without discrimination based on race, color, religion, sex, age, national origin, disability, sexual orientation, or any other protected characteristic as established by law. Job Type: Full-time, Remote

Job DescriptionCompany Description G2 Risk Solutions (G2RS) is the unrivaled pioneer and leader in merchant risk onboarding and monitoring solutions for the payments industry since 2004. We combine modern technology with 20 years of unique merchant data and tenured risk expertise to help merchant payments providers grow their businesses while avoiding costly fines and reputational damage. Job Description The Senior Customer Success Manager will lead G2RS’s Customer Success function in the United States, driving satisfaction, retention, and growth. You’ll serve as the primary relationship owner for key accounts while building and managing a high-performing Customer Success team. This role requires a proactive leader who can engage clients, develop teams, and collaborate with Sales, Product, and Operations. You’ll use advanced Excel skills to track KPIs, analyze trends, and provide insights, and leverage Jira to coordinate client initiatives and workflows. Key Responsibilities: • Lead, mentor, and develop the Customer Success team, including hiring, onboarding, and performance management., • Set and track KPIs to ensure consistent, exceptional client service., • Serve as main contact for clients, fostering strong relationships and understanding needs., • Conduct usage and performance reviews to maximize client outcomes., • Manage escalations and coordinate timely resolutions., • Oversee the customer lifecycle—from onboarding to renewal—addressing risks and securing extensions., • Identify upselling and cross-sell opportunities, partner with Sales on expansion strategies., • Deliver QBRs to highlight value, address concerns, and recommend enhancements., • Create and maintain advanced Excel reports, dashboards, and analyses to monitor account health and forecast renewals., • Prepare professional, client-ready documentation and presentations., • Collaborate with internal teams using Jira to track and manage client-related projects. Qualifications • 5+ years in Customer Success, Account Management, or Client Services with enterprise clients., • Proven leadership in managing high-performing teams., • Experience managing renewals, escalations, and client health for complex accounts., • Familiarity with bankruptcy, collections, or financial services is a plus., • Advanced Microsoft Office skills (Excel, Word, PowerPoint, Outlook), including pivot tables, VLOOKUP/XLOOKUP, complex formulas, conditional formatting, and data visualization., • Familiarity with Jira for project tracking and workflow management., • Proficiency with CRM platforms (e.g., HubSpot, Salesforce) and reporting tools., • Exceptional negotiation, presentation, and communication skills., • Bachelor’s degree in business administration, Communications, Finance, Information Systems, or related field preferred; analytical or data-focused studies a plus. Additional Information This position is a fantastic opportunity to work for a fast-growing company. We offer a comprehensive benefits package including medical, dental, vision, LTD, Paid Time Off 401(k) and potential for annual bonus. Compensation: $95,000 - $110,000 USD annually, dependent on location and experience. #LI-Remote G2 Risk Solutions is an equal employment opportunity employer and strives to comply with all laws prohibiting discrimination based upon, as applicable, actual or perceived race, color, creed, religion (including religious dress, grooming practices and protective hairstyles), sex, sexual orientation, gender identity or gender expression, pregnancy, marital/domestic partner status, national origin, alienage or citizenship status, primary language, immigration status, military and veteran status (including whether honorably discharged or not), intern or volunteer status, status as a victim of domestic violence, sexual assault, or stalking, ancestry, age, physical or mental disability, AIDS, HIV and Hepatitis C status, medical condition, including cancer and genetic predisposition information or characteristics (or those of a family member), or any other category protected by federal, state or local laws.

Job DescriptionJob Title: Manager, Business Intelligence & Client Success Location: Remote – US (Eastern Time Zone Compensation: $120,000 - $140,000 plus Bonus and Benefits About Centric Software: Centric Software stands at the forefront of innovation, delivering cutting-edge PLM solutions tailored specifically for the retail, fashion, footwear, luxury, and consumer goods industries. Our enterprise software applications are designed to meet the unique challenges of the fast-moving consumer goods market, empowering businesses to manage, optimize, and execute their critical processes with ease. From concept to production, our software solutions streamline the journey of bringing products to life. We support our customers in effectively managing materials, sourcing, quality, and pricing, ensuring every step leads to a successful final catalog. With Centric Software, businesses can navigate the complexities of product development with confidence and agility. Job Summary:Centric Market Intelligence (CMI), a division of Centric Software, is seeking a results-driven and client-centric Business Intelligence & Client Success Manager to serve as a strategic partner to our high-value clients in the fashion and retail industry. This role blends data-driven insights, account management, consultancy, and operational excellence to ensure our clients achieve their desired outcomes with our platform. Key ResponsibilitiesClient Success Management • Experience, • 5–8 years of experience in a Client Success, Account Management, or related role, ideally within a B2B SaaS company or the fashion/retail sector., • Direct experience in the fashion and retail industries is required., • Skills & Competencies, • Proven success managing enterprise-level accounts and meeting/exceeding growth and retention goals., • Strong analytical and reporting skills, with experience leveraging tools such as Salesforce, Hubspot, Mixpanel, Intercom, and Jira., • Ability to develop and present high-impact client-facing materials to stakeholders across all levels., • Skilled in clienteling, system adoption, and implementing engagement strategies through internal applications., • Exceptional verbal and written communication in English., • Detail-oriented, with excellent organizational and multitasking abilities. “The US base salary range for this full-time position is $120,000 – 140,00 base + bonus and benefits. Our salary ranges are determined by role, level, and location. The range for each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Candidates who exceed the specified experience and relevant education or training may be considered for compensation above the stated range. Please note that the compensation details listed reflect base salary, and certain positions may be offered additional variable incentives.” Centric Software provides equal employment opportunities to all qualified applicants without regard to race, sex, sexual orientation, gender identity, national origin, color, age, religion, protected veteran or disability status or genetic information. Powered by JazzHR V6b0xlGC0l

Job Description Who we are: For over 20 years, Global Relay has set the standard in enterprise information archiving with industry-leading cloud archiving, surveillance, eDiscovery, and analytics solutions. We securely capture and preserve the communications data of the world's most highly regulated firms, giving them greater visibility and control over their information and ensuring compliance with stringent regulations. Though we offer competitive compensation and benefits and all the other perks one would expect from an established company, we are not your typical technology company. Global Relay is a career-building company. A place for big ideas. New challenges. Groundbreaking innovation. It's a place where you can genuinely make an impact – and be recognized for it. We believe great businesses thrive on diversity, inclusion, and the contributions of all employees. To that end, we recruit candidates from different backgrounds and foster a work environment that encourages employees to collaborate and learn from each other, completely free of barriers. Your role: As the Strategic Customer Success Manager, Enterprise, you will lead and manage the relationships between Global Relay's marquee customers! The Strategic Customer Success Manager, Enterprise engages in ongoing account management, reconciliation, upselling, and providing world class customer service. You will work closely with internal stakeholders to provide a single interface for customer inquiries. Additionally, you will be tasked with organizing and executing special projects across the Customer Success team. Your responsibilities: • Provide world class service in handling and resolving customer enquiries, • Work with Global Relay departments, including Sales, Legal, Accounting, Provisioning, and Customer Support to solve critical customer issues, • Understand and explain features and benefits of Global Relay services, • Identify sales and upsell opportunities to existing customers, • Manage the ongoing relationship between Global Relay and enterprise accounts by developing strong relationships, • Assess, clarify, and validate customer needs on an ongoing basis to accomplish land and expand goals, • Leads and manages the relationship between Global Relay and clients that fall under the Major Accounts Program (MAP) and other high priority existing customer base, • Organize, and track projects and campaigns to executed by the greater Customer Success team, • Conduct phone prescreening phone interviews of potential employees then recommend to the team lead, • Degree or Diploma and/or 3+ years of account management or customer service-related experience, ideally in the information technology sector with an understanding of cloud solutions, • Demonstrates ability to assess customer needs and deliver appropriate solutions, • Professional business manner with the ability to comfortably interact with various executive business levels, • Proven ability to effectively manage time, workload and shifting priorities in a fast-paced environment with a strong attention to detail, • Excellent verbal and written communications skills, • Previous direct experience with Salesforce or other CRM system is highly desirable, • Resourceful with strong problem-solving skills, • Enthusiastic, strong worth ethic and positive attitude Global Relay advertises the pay range for this role in compliance with applicable pay transparency laws. Individual pay rates are determined by evaluating factors such as expertise, skills, education, and professional background. The range below reflects the expected annual base salary, which is only one element of our comprehensive total rewards package designed to reflect our company pay philosophy, culture and values. We aim to foster an inspiring work environment and support employees' work-life rhythms. We provide a comprehensive health benefits program, including extended health coverage, and short-term / long-term disability insurance. Employees receive annual allotted vacation days, which increase based on tenure. Other benefits include paid sick days, maternity/parental leave enhanced program, commuter benefits, and a 401(k)-retirement plan with company contribution matching. This role is also eligible for a commission structure. For employees at our New York office, we provide additional perks and amenities to enhance your work experience including a subsidized meal program, courtesy of our in-house culinary team! Base salary$90,000—$125,000 USD What you can expect: At Global Relay, there's no ceiling to what you can achieve. It's the land of opportunity for the energetic, the intelligent, the driven. You'll receive the mentoring, coaching, and support you need to reach your career goals. You'll be part of a culture that breeds creativity and rewards perseverance and hard work. And you'll be working alongside smart, talented individuals from diverse backgrounds, with complementary knowledge and skills. Global Relay is an equal-opportunity employer committed to diversity, equity, and inclusion. We seek to ensure reasonable adjustments, accommodations, and personal time are tailored to meet the unique needs of every individual. We understand flexible work arrangements are important, and we encourage that in our work culture. Whether it's flexibility around work hours, workstyle, or lifestyle, we want to ensure our employees have a healthy work/life balance. We support and value a hybrid work model that blends collaboration with the team in the office and focus time from the comfort of your home. To learn more about our business, culture, and community involvement, visit .

Job Description As a Partner Success Manager at Fluent, you will play a critical role in growing and nurturing our strategic partner (publisher) relationships. Blending your strengths in relationship management, performance marketing, data analysis, and project execution, you will be the day-to-day owner of our partner success—driving growth, optimizing monetization strategies, and uncovering new opportunities for innovation and scale. You’ll serve as the voice of the partner internally while proactively managing each relationship from onboarding to optimization, ensuring each partner is maximizing value from the Fluent platform. This is a high-impact, cross-functional role that sits at the intersection of Media Supply, Client Success, and Product. Fluent delivers personalized post-transaction offers to consumers at the moment of purchase on 3rd-party e-commerce sites. What You'll Do Relationship Management & Strategic Growth • Serve as the primary point of contact for a portfolio of partners during and after onboarding, owning all day-to-day communication, performance reviews, and strategic planning., • Build and maintain deep relationships with partner stakeholders across business, marketing, and technical teams., • Lead weekly, bi-weekly, and monthly calls, as well as QBRs highlighting performance trends, key wins, roadmap alignment, and actionable growth opportunities., • Serve as a consultative partner aligning Fluent’s value proposition with the evolving business goals of each media partner. Partner Onboarding & Project Management • Own and manage the onboarding experience for new supply partners, including implementation planning, stakeholder coordination, asset delivery, and pre/post-launch testing., • Collaborate cross-functionally with Sales, Client Success, Product, and Ops to ensure a smooth launch experience and scalable setup., • Define success metrics, milestones, and post-launch optimization plans during the onboarding phase. Performance Optimization & Strategic Insights • Monitor and analyze campaign performance to surface trends and drive data-backed recommendations., • Collaborate with internal Data Science, Client Success, and Creative teams to optimize media mix, refine targeting, and test new creative formats and placements., • Drive A/B and multivariate testing roadmaps to uncover new monetization opportunities. Cross-Functional Enablement & Internal Advocacy • Represent the voice of the partner internally, championing needs, surfacing insights, and advocating for product enhancements or service improvements., • Collaborate with Product to communicate feature updates and encourage partner adoption of new capabilities., • Maintain close alignment with Finance, Tech, and Ops to ensure accurate forecasting, troubleshooting, billing, and partner support. Growth & Innovation • Identify new supply opportunities within existing partnerships, including additional placements, new site integrations, and UX enhancements., • Provide thought leadership on market trends and best practices to help partners stay competitive and innovative., • Assist in scaling internal processes by documenting playbooks, partner best practices, and onboarding frameworks. Requirements • 3–5+ years of experience in Partner Success, Account Management, or Strategic Partnerships—ideally in ad tech, martech, e-commerce, or retail media., • Proven success managing and growing a portfolio of strategic enterprise clients., • Exceptional communication and relationship-building skills—able to convey technical and business concepts across different stakeholder levels., • Strong analytical mindset; confident working with performance data, dashboards, and deriving actionable insights from trends., • A strategic operator with a passion for process optimization, documentation, and scalable growth., • Comfortable in a fast-paced, evolving environment and able to manage competing priorities with agility and focus., • Interest in post-purchase monetization, commerce media, and the intersection of consumer behavior and advertising. Nice to Have • Experience working with technical integrations (pixels, iFrames, SDKs, tag managers) and comfort with debugging or collaborating with technical teams., • Prior experience in a high-growth SaaS or startup environment, • Understanding of the retail media and e-commerce landscape, • Familiarity with CPM, CPA, and CPC monetization models Benefits At Fluent, we like what we do, and we like who we do it with. Our team is a tight-knit crew of go-getters; we love to celebrate our successes! In addition, we offer a fully stocked kitchen, catered lunch, and our office manager keeps the calendar stocked with activity-filled events. When we’re not eating, working out, or planning parties, Fluent folks can be found participating in networking events, and bonding across teams during quarterly outings to baseball games, fancy dinners, and a variety of activities. And we have all the practical benefits, too… • Competitive compensation, • Ample career and professional growth opportunities, • New Headquarters with an open floor plan to drive collaboration, • Health, dental, and vision insurance, • Pre-tax savings plans and transit/parking programs, • 401K with competitive employer match, • Volunteer and philanthropic activities throughout the year, • Educational and social events, • The amazing opportunity to work for a high-flying performance marketing company! Salary Range: $80,000 to $100,000 + Bonus - The base salary range represents the low and high end of the Fluent salary range for this position. Actual salaries will vary depending on factors including but not limited to location, experience, and performance. Candidates may be at risk of targeting by malicious actors seeking personal information. Fluent recruiters will only reach out via LinkedIn or email with an @fluentco.com domain. Any outreach by Fluent via other sources (e.g. text, other domains etc) should be ignored. Fluent participates in the E-Verify Program. As a participating employer, Fluent, LLC will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS), with information from each new employee’s Form I-9 to confirm work authorization. Fluent, LLC follows all federal regulations including those set forth by The Office of Special Counsel for Immigration-Related Unfair Employment Practices (OSC). The OSC enforces the anti-discrimination provision (§ 274B) of the Immigration and Nationality Act (INA), 8 U.S.C. § 1324b.

Job Description Imagine being a healthcare provider whose sole mission is to focus on delivering high-quality patient outcomes, but with the knowledge that you need to constantly document your compliance with key healthcare regulations along the way. Now imagine tasking someone with a limited compliance background to manage that, with looming risks of audits, breaches and fines hanging over your practice. Compliancy Group's vision is to deliver stress-relieving, tech-enabled services and software to the healthcare community that create stronger trust between patients and providers. We're on a mission to support small and midsized medical practices as they work to comply with critical, ongoing healthcare compliance requirements. We're looking for a Strategic Customer Success Manager who thrives in a high-impact role, loves building deep relationships with clients, and is motivated by helping customers succeed. You'll manage a small, high-value portfolio consisting of Compliancy Group's biggest and most strategically important customers, guiding executives and stakeholders through adoption, renewal, and growth, while collaborating closely with expansion sales reps and cross-functional teams to drive growth, harness the voice of the customer and resolve support and billing issues as they arise.. This is a remote role with opportunities to meet virtually or in-person for strategic business reviews, planning sessions, and team collaboration. Why You'll Love This Role: • You'll manage a small portfolio of high-value accounts, giving you the chance to build meaningful relationships and make a real difference in customer outcomes., • Your work will have a direct impact on gross retention and long-term customer success. In addition, as you'll be managing our highest potential accounts, your efforts will also drive meaningful growth for the business; your work product will be on center stage!, • You'll lead executive-level conversations, QBRs, and strategic initiatives that shape customer outcomes., • You'll collaborate with a supportive team across Sales, Product, and Support, advocating for customers and influencing product and service direction., • You'll have autonomy to drive account strategies and the visibility to see the direct results of your efforts.Qualifications:, • 5+ years of Customer Success, Account Management, or related client-facing experience, ideally managing high-value or enterprise accounts., • Proven ability to drive retention, adoption, and long-term customer success., • Experience leading executive-level conversations, business reviews/QBRs, and complex client presentations., • Strong business acumen and ability to align solutions to customer objectives. Strong plus to a candidate that has either worked in the healthcare space (healthcare providers rather than surrounding verticals) or is familiar with spanning efforts across diverse, cross-functional teams and needs., • Excellent communication, relationship-building, and influencing skills across multiple organizational levels., • Comfortable collaborating across teams, including Sales, Product, and Support., • Experience with SaaS or subscription-based business models preferred., • Bachelor's degree or equivalent professional experience.Responsibilities:, • Serve as a trusted advisor to a small portfolio of high-value accounts, driving long-term success., • Own gross retention and renewal outcomes, proactively identifying and mitigating risk., • Monitor account health, product adoption, and usage to ensure optimal customer results., • Lead executive business reviews (QBRs), sharing insights, value realized, and strategic recommendations., • Coach clients on best practices, guiding them to maximize adoption and impact., • Develop and execute strategic account plans aligned with customer goals and company solutions., • Collaborate with expansion sales team members on growth opportunities, without direct quota responsibility., • Advocate for customer needs internally and provide feedback to Product, Marketing, and Support teams.What CG Can Offer You:, • Opportunity to make a direct, measurable impact on high-value clients and the business as a whole., • Competitive base salary plus performance-based bonus tied to gross retention and account success., • Extensive training and professional development to help you grow your career., • Comprehensive benefits (medical, dental, eyecare, 401K with company match, generous PTO, and more!)., • A collaborative and transparent company culture that values customer impact, strategic thinking, and professional growth. Salary: $85,000-$90,000/year Location: Remote, USA PLEASE READ: Our team has recently been notified of a phishing scam targeting candidates applying for Compliancy Group's open roles, where scammers have been posing as recruiters in an effort to access candidates' personal information. Please note that any communication from our hiring teams will be sent from a @compliancygroup.com email address and we will only respond to applications submitted through appropriate channels. Equal Employment Opportunity is a fundamental principle at Compliancy Group, where employment is based upon personal capabilities and qualifications without discrimination based on race, color, religion, sex, age, national origin, disability, sexual orientation, or any other protected characteristic as established by law. Job Type: Full-time, Remote

Job DescriptionSalary: 85,000-110,000 Landmark Ventures is seeking a Client Operations Manager to join our dynamic business development services team. This pivotal role is perfect for professionals with experience in sales/revenue operations or client/customer success who are passionate about driving success for innovative Enterprise IT/Cybersecurity companies. Our business development services team leverages extensive Fortune 500 CXO relationships to create sales opportunities and drive enterprise deal motion for our client portfolio of Enterprise IT / Cybersecurity startups looking to scale rapidly. The Client Operations team manages day-to-day communications and activities of client engagements including writing researched background to prepare clients for meetings, managing ongoing deal visibility and sales pipeline motion, tracking and analyzing key metrics, and helping optimize strategies to increase deal volume and velocity. As a Manager on the team, you are ultimately responsible for the activities and initiatives that drive our clients success. This role requires a high level of organization, excellent writing and communication skills, strong emotional intelligence, and the ability to multi-task across several projects simultaneously while maintaining strong client relationships with startup CEOs, Sales Leaders, and F500 Executives. Key Responsibilities: • Client Relationship Management & Enterprise Pipeline Management:, • Serve as the main point of contact for clients, managing pipeline, providing regular updates on performance and project status., • Project Management & Execution:, • Track progress of the pipeline and KPIs, set milestones, and ensure that client expectations are consistently exceeded., • Reporting, Analytics, and CRM Updates:, • Work with internal teams to provide regular reporting insights on client progress and performance metrics, and to identify opportunities for improvement., • Client Retention & Growth:, • Work closely with the both external Clients and the internal BD Accounts team to identify upsell and cross-sell opportunities within and across existing client accounts., • Lead regular client reviews to assess progress, gaps, and identify strategies/concrete recommendations to overcome challenges Key Qualifications: • 2-4 years of experience in sales/revenue operations, client/customer success, account management, and/or project management, ideally in a service-oriented or sales-driven business., • Knowledge of Enterprise Sales, the IT/Cybersecurity enterprise landscape, or startups., • Exceptional interpersonal and communication skills. Able to approach complex problems with high emotional intelligence, while building strong relationships with a diverse group of executive client stakeholders., • Excellent organizational and time management skills with the ability to prioritize multiple projects and deadlines efficiently., • Data-driven mindset with the ability to analyze sales metrics and use insights to improve client outcomes., • Ability to thrive in a fast-paced, dynamic environment with shifting priorities and multiple clients., • Proficient in using CRM tools (e.g., Salesforce, HubSpot) and other project management software. Our company is headquartered in New York City and we offer a virtual/remote work arrangement for all employees. While our core hours often align with the East Coast, we are flexible and accommodating to candidates from all time zones. Candidates must be authorized for employment in the United States. The salary range for this position is $85,000 - $110,000 based on candidates qualifications and experience, and we offer competitive benefits. If you're a highly motivated, organized, and client-focused professional with a passion for sales and startups, we would love to hear from you. About Our Benefits: • Competitive compensation package where you'll be rewarded based on your performance and recognized for the value you bring to Landmark., • We are a remote company headquartered in NYC with a global team and a flexible working environment., • Generous vacation and holidays, including all Federal holidays including the day after Thanksgiving. Additionally, team members get two days each year to volunteer, and receive an additional day of Paid Time Off for each anniversary up to five years., • Comprehensive health insurance: team members pay $1 each month for full medical, dental, vision, and life insurance with a broad network through ADP., • Steller team of co-workers, an engaged virtual culture, and a lot of Awesome Fun Times (AFTs) in-person and virtually (team outings, Wellness Wednesdays with special guests, virtual get-togethers, active Slack groups, and more)., • Meaningful work at an organization that focuses on your growth. Landmark offers professional development sessions, career conversations, external resources, and plenty of stretch opportunities to hone your skills., • Learn from experts who have been in the organization for 10+ years and from always-innovative clients in an entrepreneurial environment. About Landmark Ventures: Landmark Ventures is the ultimate dealmaking platform. A leading business advisory, investment bank, and events firm, Landmark has a 20+ year track record working with hundreds of top public companies, investment funds, and growth-oriented private companies to share deep market insights and extensive personal relationships across the enterprise software, cybersecurity, internet of things (IoT), industrial tech, artificial intelligence, sports, marketing tech, and digital media sectors. Landmark Ventures is committed to hiring a diverse team that provides important perspectives in our work and is an equal opportunity employer that welcomes all qualified applicants regardless of race, ethnicity, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, physical or mental ability, gender identity or expression, or veteran status. remote work

As a Client Relationship Manager with our client, you'll be acting as the intermediary between the organization with some of the biggest brand names in tech! The successful candidate will develop relationships with customers and manage the implementation of projects that involve the company's unique