Client relationship manager jobs in Rochester, New YorkCreate job alerts

Job DescriptionDescription: Drive innovation, deliver sustainability, shape the future of packaging! Arena Products is a leader in reusable transport packaging systems—pioneering sustainable solutions that keep supply chains efficient and reduce waste across industries like dairy, fresh produce, non-hazardous chemicals, and health & beauty. For more than 40 years, Arena Products, a family-owned business, has redefined what’s possible in industrial packaging. By utilizing in-house engineering, manufacturing, and pooling services, Arena delivers turnkey solutions that improve performance and cut costs for some of the world’s most respected brands. We’re looking for a results-driven Territory Sales Manager to grow our market presence and build strong customer partnerships. Why Arena • Innovative Products: Represent cutting-edge reusable packaging that’s changing the industry., • Family-Owned Stability: Be part of a company where leadership knows your name and your work matters., • Own your territory: Grow and maintain market share while meeting sales goals., • Build trusted partnerships: Identify opportunities, develop account strategies, and deliver innovative solutions tailored to each customer., • Be the face of Arena: Represent the company at trade shows, customer meetings, and industry events., • Stay connected: Maintain accurate customer data, and ensure every client feels valued., • Bachelor’s degree in Business or related field (or equivalent experience), • 3–5 years of proven success in B2B or industrial sales, • Excellent communication and relationship-building skills, • Strong self-motivation, organization, and follow-through, • Comfort working independently and traveling throughout your territory Arena Products provides a competitive total compensation; this position has an annual estimated salary of $85,000.00 - $100,000.00 that includes base salary, and monthly on target commissions. The actual pay may vary depending on your skills, qualifications, and experience. Physical Requirements While performing the duties of this job, the employee is frequently required to sit, stand bend, and reach with hands and arms. Work Environment Frequent client-facing engagements in various environments, including customer offices, retail locations, or trade shows.

Job Description ABOUT US: ShiftHop, LLC. is a technology services company for healthcare professionals and healthcare facilities. Our mission is to bring the PRN/gig-work to the healthcare field, allowing for decreased staffing shortages in the healthcare field. We empower healthcare professionals to become independent of their full-time job, by offering credentialing services and a clear path for becoming an independent contractor. With ShiftHop, healthcare professionals can find work 24/7, working whenever, wherever, and however often they’d like. ROLE AND RESPONSIBILITIES: ShiftHop is looking for a Facility Success Manager to join our team in our Rochester, NY office. This person will operate as the lead on all critical healthcare facility accounts. The focus of this vital role is to manage the relationship with healthcare facilities by creating a positive working relationship. The Account Manager is responsible for addressing client issues and responding to questions. The ideal candidate comes with experience in account management and developing new business opportunities among both existing and new customers. Excellent cross-functional experience working with customer service and product development to improve the entire customer experience is a critical factor in this role. • Oversee customer account management – Includes developing new business along with negotiating contracts and agreements to maximize profits., • Collaborate cross-functionally – Work closely with the sales team to achieve quotas while keeping clients satisfied and engaged with products and services., • Bachelor's degree in Business, Sales or related field, • Strong verbal and written communications skills, • Excellent listening, negotiation, and presentation abilities, • Familiarity with CRM software preferred, • Proven ability to juggle multiple account management projects at a time, while maintaining sharp attention to detail, • Demonstrable ability to communicate, present and influence key stakeholders at all levels of an organization, including executive and C-level, • 100% employer paid medical, dental and vision (MVP Healthcare), • 100% employer paid life insurance, • 100% short and long-term disability, • 401k matching up to 10% annually, plus eligibility for immediate vesting, • Same day pay option, • $500.00 annual fitness credit Powered by JazzHR A5OB3dR2g3

Job Description Date: January 29th, 2026 Status: Part-Time/Non-Exempt Reports to: Manager, Business Lending Location: Rochester, Corporate Office Compensation: $26.00 per hour Schedule: Monday-Thursday, 9am-3:30pm Fridays 9am-3pm Hours: 29.5 hours per week Position Summary The Business Lending Administrator is responsible for providing professional administrative and operational support for The Summit’s Business Lending Department. This role ensures timely processing, documentation, servicing and closing of business loans, while maintaining compliance with credit union policies, procedures, and regulatory requirements. The Administrator acts as a liaison between business members, underwriting, and third-party vendors such as CUBG to facilitate efficient loan operations and exceptional service. This position is responsible for scheduling closing, managing incoming referrals, servicing clients, assisting business professionals with application preparation, following up applicant documents. Perform all responsibilities in a manner that serves The Summit’s Mission and upholds the credit union’s values. Essential Responsibilities - Must be capable of performing the following essential responsibilities, with or without reasonable accommodations, as outlined below. • Provides administrative support for The Summit’s Business Lending Department. This will include scheduling appointments, managing incoming referrals, processing loans, servicing clients, and working with third party vendors such as CUBG to ensure the timely closings of business loans., • Assist with client on boarding to include opening Business Accounts, reviewing and obtaining appropriate documentation., • Prepare and review loan files for completeness and accuracy, • Collect, verify and track required financial and legal documents, • Coordinate with title companies, appraisers, attorneys, and other vendors including CUBG., • Respect and support others by providing training and cross-training to other branch associates as needed., • Demonstrate initiative, a commitment to continuous learning and the ability to adapt to changing demands and requirements. Qualifications and Skills Education & Experience - Applicants must possess the following qualifications or an equivalent combination of education and experience: • Education:High School Diploma or GED equivalent, • Working knowledge of business lending products, terms, function and suitability., • Knowledge of commercial/business loan products, documentation, and regulatory requirements a plus., • Strong attention to detail and organizational skills., • Excellent communication and interpersonal skills, with the ability to interact with members and staff at all levels., • Provide excellent customer service skills and must have the ability to respond to emails/phone calls in a timely manner, • Ability to multitask with client and business relationship officer needs, • Proficiency in Microsoft Office Suite; experience with loan origination systems preferred. Ability to take initiative and act with confidence. Ability to perform multiple tasks while maintaining good organizational skills., • Ability to work under pressure and within time frames, • Self-motivated and able to perform tasks without supervision, • Lifting (5-10 pounds), • Standing/Sitting extended periods of time, while working in front of computer monitor, • Typing / Data Entry, • Professional Office Environment Subject to the compliance requirements of all related federal regulations, including but not limited to; the Bank Secrecy Act (BSA), Anti Money Laundering (AML), Information Security and Privacy policies and procedures. Employees complete annual BSA, AML, Information Security, Privacy, and other job-related training requirements as established by the Summit and within deadlines. *Note: The above information on this job has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.

Job Description Project Manager – Precast Transportation and Underground Structures Design | Civil Engineering Lead Precast Projects That Move Communities Forward Are you a skilled Civil Engineering Project Manager with experience in precast concrete design for transportation infrastructure and underground structures projects? Fisher Associates is seeking a Project Manager to lead precast projects from concept through completion. In this role, you'll manage client relationships, guide multidisciplinary teams, and ensure the quality and accuracy of precast design deliverables. You'll be part of a collaborative, people-first culture where your leadership drives results and your growth is supported. At Fisher, your voice matters and your work makes an impact. Apply today to lead meaningful projects and bring innovative transportation solutions to life. About Fisher Associates Fisher Associates is a multidisciplinary design services firm headquartered in Rochester, NY, with eight locations nationwide. The firm provides civil/site engineering, transportation engineering, electrical engineering, landscape architecture, architecture, planning, environmental, surveying, GIS, construction inspection, precast engineering and construction engineering services to public and private sector clients across numerous markets. Why You’ll Love Working at Fisher · You are empowered to achieve exceptional results through collaboration and ownership. · Your voice matters in our inclusive and transparent culture, where accessible leadership genuinely welcomes ideas and feedback. · Your growth is our priority. We offer clear career paths, tuition assistance, and ongoing learning opportunities to support your development. · You thrive in a culture that celebrates fun and fosters a relaxed, easy-going atmosphere, so you can bring the best of yourself to work every day. · Your journey is shaped by a culture of mentorship, where experienced colleagues guide your growth and you, in turn, inspire others. · Your success is supported by our flexible work environment empowering you to thrive both professionally and personally. What You’ll Do as a Precast Project Manager · Collaborate with internal teams, clients, subconsultants and agencies to ensure seamless project delivery. · Successfully lead projects from initial setup through planning, safety analysis, and project kick-off. · Manage project budgets, scope, schedule, and staffing to stay on plan. · Oversee project billing, client updates, QA/QC of deliverables, and project closeout. · Lead transportation and underground structures precast design projects, ensuring compliance with industry, regulation, and safety standards. · Support the preparation of project proposals by collaborating with senior staff and technical teams. · Coordinate with design teams to develop detailed plans, specifications, drawings and bid packages. · Perform technical reviews and provide guidance to resolve design challenges. · Manage a project team, fostering a collaborative and productive work environment. · Assign tasks, monitor progress, and provide guidance to ensure project milestones are met. · Mentor and develop team members to enhance their technical and professional skills. What We Offer Your Impact Matters, Your Career Thrives. Work on engaging precast engineering projects and experience first-hand the positive changes you create in your own community. Engage in diverse and challenging project opportunities that will help you grow and advance your career. We offer competitive salaries and benefits, including: • Medical, Dental & Vision Insurance, • 401(k) Plan, • Company-paid Life and Disability Insurance, • Hybrid Work Schedule, • Generous PTO and Paid Holidays, • Strong Work-life Balance, • Shareholders Program · Engage with dynamic groups such as the Community Impact and Fun Committees, Fisher Minds (ERG), and the Employee Advisory Group Salary Range $95,000-$130,000 Actual compensation may vary based on relevant experience, qualifications/education, and other factors. The salary range is not necessarily reflective of the actual total compensation that may be earned nor promises any specific pay for any specific employee. Salary range excludes monetary value of benefits. What You Bring, Your Expertise as a Precast Project Manager · Precast project management experience · Professional Engineering License (PE) preferred or ability to obtain it · Familiarity with ACI 318, ACI 350, ASCE-7, AASHTO and IBC codes • Professional performance standards aligned with Fisher’s Mission, Vision, and Core Values, • Highly adaptable and proactive in meeting deliverables and deadlines., • Dedicated to fostering trusting relationships through collaboration integrity, respect, and active listening, • Curious, improvement-minded, and always seeking better solutions, • Embrace feedback constructively and use it as an opportunity for growth. Equal Employment Opportunity Statement Fisher Associates is committed to fostering a diverse and inclusive workplace where all individuals are respected, valued, and empowered to thrive. We do not discriminate in hiring or employment on the basis of age, race, creed, color, national origin (including ancestry), religion, gender or sex, sexual orientation (including transgender status, gender identity or expression), pregnancy (including childbirth, lactation, and related medical conditions), disability, reproductive health decision making (including, but not limited to, the decision to use or access a particular drug, device, or medical service), marital status, partnership status, caregiver status, domestic violence victim status, familial status, military status, unemployment status, genetic information (including genetic characteristics), citizenship or immigration status, or any other protected status under federal, state, or local law.

Job Description We are looking for an experienced Manager to join our team! An Automotive Sales Service Manager takes on many different roles as they manage the day-to-day operations including: generating sales, communicating with customers, building client relationships and managing the technical team. Position Responsibilities: • Manage inbound leads as well as customer satisfaction ratings, • Generate cold leads and close sales, • Meet, greet and recommend services to customers, • Manage technician workflow and the status of the customers vehicles’ repairs, • Order parts and inventory, • Competitive compensation packages and incentive programs, • Ongoing training and field support, • Paid vacation, • Daytime work hours (NO WEEKENDS), • Minimum of 5 years of automotive service sales experience OR equivalent sales experience with a track record of success, • Excellent closing skills, • Must be able to follow AAMCO Sales Script, • Strong commitment to customer service and relationship building, • Capable of multi-tasking and executing in a fast-paced environment, • Coachable, honest and goal-oriented team player RHOQC3gefH

Job Description Flexographic Printing Manager Schedule: Monday-Friday (6:00AM-2:30PM) Base Salary: $50,000-$72,000/yr. Must have: • Flexographic Printing Supervisory experience, managing direct reports. Our client is growing by leaps and bounds! Due to an internal promotion we have a current need for a Flexographic Printing Manager to join our client's team! If you have a passion for being in the printing industry, but don't like working off schedules, rotating hours or shift schedules, and prefer consistency and a strong work-life balance then this is the perfect opportunity for you. Our client is an expert in Pressure Sensitive labels, Labeling Systems, and Screen Printed products and specialize in printing on various materials, such as films, foils, and papers, using flexography, screen, and digital printing processes. Their labels are designed to endure tough conditions like water, oil, and extreme temperatures, ensuring they deliver your message effectively. With capabilities ranging from small to large quantities and numerous printing options, they are equipped to meet any label and printing needs. Job Summary: This is a full-time, on-site role located in Western, NY. The Manager of the Flexographic Print Department will oversee daily operations, ensure high-quality output, and manage a team of press operators in both flexo and digital print departments. Responsibilities include setting up and operating printing presses, maintaining equipment, ensuring adherence to quality standards, and managing production schedules. Additionally, the role involves troubleshooting issues and optimizing workflows for efficiency. The Flexographic Printing Manager will maintain equipment, uphold quality standards, manage a small team of direct reports, and drive continuous improvement to meet production goals and client expectations. Job Responsibilities: • Oversee and streamline daily flexographic print operations, including setup, plate mounting, ink management, and press running, • Manage, train, and mentor press operators and prepress staff; schedule shifts and develop performance standards and KPIs, • Develop and implement training programs to boost team technical skills and efficiency, • Monitor and analyze production metrics, e.g., throughput, waste, downtime, to drive improvements, • Troubleshoot printing issues such as print defects, registration errors, and press malfunctions; ensure swift resolution, • Maintain equipment via regular inspections, maintenance schedules, and coordination of repairs., • Ensure safety and adherence to quality and regulatory standards within the press room, • Coordinate with prepress, packaging, quality control, maintenance, and other departments for seamless workflow., • Stay current on industry advancements (e.g., new press technology, plates, inks, software) and implement best practices, • Develop and execute quality and cost-control strategies, continuously improving productivity Requirements: • 3+ years of experience in flexographic press printing processes, and manufacturing, required., • Ability to set up, operate, and maintain printing presses, • Hands-on expertise with flexo plates, anilox rolls, colors, ink, doctor blades, and registration systems, desired., • Strong understanding of colors, inks, complex changeovers, quality control and production schedules, • Must have prior experience managing direct reports, responsible for scheduling, ensuring adequate coverage to meet production demands., • Mechanical aptitude and familiarity with press maintenance practices., • Problem-solving and troubleshooting abilities, • Excellent communication and organizational skills, • Experience in a similar role within the printing industry is required.Company DescriptionWe’re Infinia Search. We’re a relationship-driven search firm that proves that talent, ambition, curiosity, and an infinite work ethic creates exponential results for our clients and candidates.We’re Infinia Search. We’re a relationship-driven search firm that proves that talent, ambition, curiosity, and an infinite work ethic creates exponential results for our clients and candidates.

Job DescriptionDescription: Project Manager –Transportation Civil Engineering Advance your project management career while leading impactful transportation projects. Fisher Associates is seeking a motivated Project Manager – Transportation Civil Engineering to join our growing team. This role is ideal for professionals with experience in civil engineering, transportation infrastructure, project management, and quality control who are ready to take ownership of projects from concept through completion. You’ll lead transportation engineering projects, collaborate with multidisciplinary teams, and work directly with clients to deliver high-quality, on-time results. This position offers hands-on leadership, problem-solving opportunities, and continued growth in both technical and project management expertise. If you’re driven by project delivery, collaboration, and career advancement, this is your next move. Apply today and take the next step in your transportation project management career. About Fisher Associates Fisher Associates is a multidisciplinary design services firm headquartered in Rochester, NY, with eight locations nationwide. The firm provides civil/site engineering, transportation engineering, electrical engineering, landscape architecture, architecture, planning, environmental, surveying, GIS, construction inspection, precast engineering and construction engineering services to public and private sector clients across numerous markets. What You’ll Do as a Transportation Project Manager • Collaborate with internal teams, clients, subconsultants and agencies to ensure seamless project delivery., • Successfully lead projects from initial setup through planning, safety analysis, and project kick-off., • Manage project budgets, scope, schedule, and staffing to stay on plan., • Oversee project billing, client updates, QA/QC of deliverables, and project closeout., • Lead transportation design projects, ensuring compliance with industry, regulation, and safety standards., • Support the preparation of project proposals by collaborating with senior staff and technical teams., • Coordinate with design teams to develop detailed plans, specifications, drawings and bid packages., • Perform technical reviews and provide guidance to resolve design challenges., • Manage a project team, fostering a collaborative and productive work environment., • Assign tasks, monitor progress, and provide guidance to ensure project milestones are met., • Mentor and develop team members to enhance their technical and professional skills. Requirements: What You Bring, Your Expertise as a Transportation Project Manager • B.S. degree in Civil Engineering, Master’s preferred, • 7+ years transportation design engineering and project management experience., • Ability to manage transportation projects including highways, structures and traffic, • Professional Engineering License (PE) preferred or ability to obtain it, • Proven Client relationship and business development experience, • Proficiency in MS Office programs and MicroStation (preferred), • Familiarity with state DOT design standards (NYSDOT or PennDOT preferred), • Professional performance standards aligned with Fisher’s Mission, Vision, and Core Values, • Proven ability to deliver quality work through critical thinking, problem-solving, and sound judgment, • Driven to own projects, prioritize effectively, and thrive in a fast-paced, growth-focused environment, • Highly adaptable and proactive in meeting deliverables and deadlines., • Dedicated to fostering trusting relationships through collaboration integrity, respect, and active listening, • Curious, improvement-minded, and always seeking better solutions, • You are empowered to achieve exceptional results through collaboration and ownership., • Your voice matters in our inclusive culture, where accessible leadership welcomes ideas and feedback., • Your growth is our priority, supported by clear career paths, career discussions and tuition assistance., • You thrive in a culture that keeps work fun and fosters a relaxed, easy-going atmosphere., • Your journey is supported by a collaborative environment that promotes mentorship and ongoing learning. Your Impact Matters, Your Career Thrives. Work on engaging transportation engineering projects that make a positive impact in your community while helping you grow and advance your career. We offer competitive salaries and benefits, including: • Medical, Dental & Vision Insurance, • 401(k) Plan, • Company-paid Life and Disability Insurance, • Hybrid Work Schedule, • Generous PTO and Paid Holidays, • Strong Work-life Balance, • Shareholders Program, • Professional Development Opportunities and Reimbursement, • Supplemental Benefits Designed for Total Well-being and Financial Security Actual compensation may vary based on relevant experience, qualifications/education, and other factors. The salary range is not necessarily reflective of the actual total compensation that may be earned nor promises any specific pay for any specific employee. Salary range excludes monetary value of benefits. Equal Employment Opportunity Statement Fisher Associates is committed to fostering a diverse and inclusive workplace where all individuals are respected, valued, and empowered to thrive. We do not discriminate on the basis of any protected status under federal, state, or local law. #LI-Hybrid

Job DescriptionDescription: We are Hiring! Job Posting: LICENSED PRACTICAL NURSE Location: 997 St Paul Street Employment Type: Per Diem Schedule: Various Salary: 25.00 - 30.00Hourly General Description Under supervision, provides medication management and offers general health and wellness support. Works collaboratively with other providers in the residence to facilitate client wellness. Maintains confidentiality and ethical standards of relevant governing bodies. Effectively supports ongoing and collaborative communication amongst all program staff and is responsible for ensuring a trauma informed care environment. Essential Duties and Responsibilities • Provides medication management within the residential setting, • Provides medication administration to clients in the residential environment in accordance with authorized prescriptions, • Documents the medication administration process in each client’s Medication Administration Record, • Procures and logs in medications received for each client within the facility, • Tracks client compliance with required medications, identifying any concerns to other Prescribers and other medical staff, • Reports medication compliance to the clinical team, • Coordinates directly with Residence Manager to ensure shift coverage for unapproved or unplanned absences., • Provides Day to Day support of client wellness within the setting, • Observes and identifies potential client medical or medication concerns, • Facilities identification of medical concerns to appropriate medical or psychiatric staff or prescribers, • Assures identified medical concerns are addressed, • Communicates and collaborates with appropriate Agency staff, Medical care providers, and related community organizations to assure coordination of client care and services., • Completes required paperwork related to communication or services provided, • Coordinates with appropriate residential staff to facilitate transportation to necessary medical appointments, • Promotes health and wellness within the residential facility, • Supports the development of client wellness education and activities, • Assists Medical Staff and Prescribers, • Provides Support with vital signs, and other assistance to providers as needed, • Collaborates with appropriate residential staff on client discharge plans, • Participates in staff meetings and medical/clinical supervision as directed, • Participates in relevant Agency meetings and/or trainings, • Actively pursues development of professional competencies related to job role performance through reading, supervision, in-service training and attendance at conferences and workshops., • Awareness and active support of the Agency's Mission, Vision, Values and Strategic Plan. Including, but not limited to, supporting the Agency's Core Competency initiatives of being Collaborative and Community Focused, Innovative and Entrepreneurial, and Culturally Competent and Diverse Qualifications Education: Minimum of a High School Diploma or GED and accredited LPN diploma required. Credentials: Valid Licensed Practical Nurse required Experience: Two to three years of experience related to nursing services to individuals with mental health, alcoholism, chemical dependency, substance use disorder related services preferred. Bi-lingual in Spanish preferred. Physical Demands/Work Environment: The physical demands/work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit, talk, hear, stand, walk, use hands to type and/or perform light lifting. Specific vision abilities required by this job include close vision, distance vision and ability to adjust focus. The noise level in the work environment is usually quiet. Compliance: Adheres to all applicable federal and state laws and regulations including, but not limited to, those governing confidentiality, privacy, program, billing, and documentation standards. All duties must be performed in accordance with CCFCS’s corporate compliance & ethics program. Additional Requirements: • Ability to prioritize assignments, plan, and complete work projects with minimal direction,, • An ability to work efficiently and effectively and meet deadlines,, • An ability to work under pressure,, • Excellent verbal/written skills,, • Ability to maintain confidentiality,, • Ability to demonstrate behaviors and attitudes which support agency mission, philosophy, and policies., • Willingness and ability to foster agency and program wide cooperation and teamwork through use of positive/constructive communication techniques,, • All requirements are subject to possible modification to reasonably accommodate individuals with disabilities., • This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees will be required to follow any other job- related instructions and to perform any other job-related duties requested by their supervisor., • Competitive salary and 403b retirement plan, • Generous time off package and work-life balance, • Comprehensive benefits package, • Supportive and collaborative environment, • Opportunities for growth and development ***Catholic Charities is committed to leveraging the talent of a diverse workforce to create great opportunities for our agency and our people. EOE/AA Disability/Vet Requirements:

Job DescriptionDescription: Infrastructure + Mobility Group Manager Transportation Engineering | Project Delivery | People Leadership Lead high-performing teams. Deliver meaningful infrastructure. Shape how communities move. Fisher Associates is seeking an experienced Transportation Engineering Manager / Infrastructure Group Manager to lead project delivery and people management for transportation planning and design projects across Pennsylvania. This senior leadership role is ideal for a licensed Professional Engineer (PE) with a strong background in transportation, roadway, or highway engineering, who is ready to step into a visible role focused on project management, team leadership, and client relationships. As the Infrastructure + Mobility Group Manager, you will oversee a team of Project Managers delivering transportation engineering projects for clients such as PENNDOT and local municipalities, while directly managing select projects, guiding delivery strategy, and supporting business growth. This role offers the opportunity to influence project outcomes, mentor future leaders, and play a key role in shaping transportation solutions that strengthen the communities we serve. If you are ready to advance your transportation leadership career and make a meaningful impact, we encourage you to apply and start the conversation with us. About Fisher Associates At Fisher Associates, we are a multidisciplinary design services firm with nine locations nationwide, empowering our teams to drive meaningful change through their work. Our services span civil/site engineering, transportation engineering, electrical engineering, landscape architecture, architecture, planning, environmental services, land surveying, GIS, construction inspection, precast, and construction engineering, each offering opportunities to shape communities and improve lives. What You’ll Do as an Infrastructure + Mobility Group Manager • Lead and grow a collaborative, high-performing team aligned with the firm’s mission, values, and commitment to design excellence., • Provide hands-on leadership that empowers Project Managers, supports professional development, and fosters accountability and engagement across locations., • Position the Infrastructure + Mobility group for long-term success through strong team morale, consistent performance, and sustainable growth., • Oversee transportation projects, ensuring clear priorities and delivery on time, on budget, aligned with scope and quality expectations., • Effectively manage project financials, staffing, and schedules while proactively resolving technical, schedule, or budget challenges., • Serve as primary client contact, building trusted relationships and delivering exceptional service to public and private sector clients., • Contribute to business planning and proactively drive new work with existing and prospective clients., • Lead proposal development and participate in interviews, promoting Fisher’s design capabilities and market presence., • Mentor, coach, and set expectations for staff while supporting performance and career development., • Navigate and support complex public processes and municipal approvals related to transportation projects., • B.S. degree in Civil Engineering or related field (Master’s preferred), • 15+ years minimum in transportation, roadway, or highway engineering, • Professional Engineering License (PE), • 10 years minimum of project management experience, • Strong financial acumen, with the ability to use dashboards, metrics, and data to drive performance, accountability, and results., • Familiarity with PENNDOT design standards preferred, • Prior experience successfully managing and leading a team, • Excellent leadership, communication, and interpersonal skills, • Proven client relationship and business development success in land development sector, • Proficiency in MS Office; Experience with MicroStation preferred, • Professional performance standards aligned with Fisher’s Mission, Vision, and Core Values, • Dedicated to fostering trusting relationships through collaboration, integrity, respect, and active listening, • Proven ability to deliver quality work through critical thinking, problem-solving, and sound judgment, • Driven to own projects, prioritize effectively, and thrive in a fast-paced, growth-focused environment, • Superior organizational and planning skills with keen attention to detail, • Highly adaptable and proactive in meeting deliverables and deadlines, • Curious, improvement-minded, and always seeking better solutions, • You are empowered to deliver results through collaboration, trust, and ownership., • Your voice matters shaping decisions in an inclusive and transparent culture., • Your growth as a leader is a priority, supported by clear career paths and continuous learning., • You thrive in a positive culture that celebrates wins and keeps work fun and enjoyable., • Your leadership journey focuses on developing, coaching, and empowering high-performing teams., • Your success is supported by a flexible work environment so you can thrive professionally and personally. Your Impact Matters, Your Career Thrives. Work on engaging transportation projects and experience first-hand the positive changes you create in your own community. Engage in diverse and challenging project opportunities that will help you grow and advance your career. We offer competitive salaries and benefits, including: • Medical, Dental and Vision Insurance, • 401(k) Plan, • Company-paid Life and Disability Insurance, • Hybrid Work Schedule, • Generous PTO and Paid Holidays, • Strong Work-life Balance, • Shareholder Opportunity, • Professional Development Opportunities and Reimbursement, • Supplemental Benefits Designed for Total Well-being and Financial Security Actual compensation may vary based on relevant experience, qualifications/education, and other factors. The salary range is not necessarily reflective of the actual total compensation that may be earned nor promises any specific pay for any specific employee. Salary range excludes monetary value of benefits. Equal Employment Opportunity Statement Fisher Associates is committed to fostering a diverse and inclusive workplace where all individuals are respected, valued, and empowered to thrive. We do not discriminate based on any protected status under federal, state, or local law. #LI-Remote

Job DescriptionDescription: Paylocity is an award-winning provider of cloud-based HR and payroll software solutions, offering the most complete platform for the modern workforce. The company has become one of the fastest-growing HCM software providers worldwide by offering an intuitive, easy-to-use product suite that helps businesses automate and streamline HR and payroll processes, attract and retain talent, and build a strong workplace culture. While traditional HR and payroll providers automate basic HR processes such as payroll and benefits administration, Paylocity goes further by developing tools that HR and businesses need to compete for talent and deliver against the expectations of the modern workforce. We give our employees what they need to succeed, including great benefits and perks! We offer medical, dental, vision, life, disability, and a 401(k) match, as well as perks that support you, your family, and your finances. And if it’s career development you desire, we provide that, too! At Paylocity, people matter most and have always been at the heart of our business. Help our award-winning technology company run effectively as you take on big challenges and find solutions with a position in Operations. Use your problem-solving skills to shape the way others see Paylocity. Launch your career with us! Hybrid: This role follows a hybrid schedule (post training), requiring three days in the office at our Pittsford, NY location and two days remote per week. The in-office days are subject to business needs. Candidates must be able to commute to the office as required.? The work arrangement for this role is subject to change based on business needs and individual performance. This may include adjustments to on-site requirements or schedule expectations, as necessary. The Executive Account Manager provides telephone, email, and potentially on-site support to large revenue clients who contact Paylocity concerning payroll/HR practices, software operations, and other technical and non-technical issues. The Executive Account Manager works directly with other departments to ensure the client’s needs are being met. The Executive Account Manager will be developing business relationships with each of their clients. They will identify their clients’ business objectives and aligning Paylocity solutions to meet their objectives. The Executive Account Manager will represent Paylocity as the “face and voice: responsible for the experiences of Paylocity’s highest revenue and most complex clientele. Responsibilities: • Provide professional, ethical, knowledgeable, and reliable service to clients., • Develop and maintain strong relationships with an assigned portfolio of high revenue, complex clients by continuously striving to meet and exceed client expectations., • Apply critical thinking and problem-solving skills to research, troubleshoot, and walk clients through our products to solve the client’s request., • Conduct proactive meetings through conference calls and possibly onsite meetings to identify business needs and maintain high satisfaction levels of clients within the assigned portfolio., • This person must maintain expert-level knowledge of Paylocity products and partnerships to ensure each client is realizing the maximum benefit of our system., • Monitor and facilitate the resolution of open ITS(s) and participate in client conference calls with Client Relationship Managers when necessary., • Assist with special projects as assigned., • Work overtime as needed, especially during year-end., • Bachelor’s degree or applicable client services/industry experience, • Minimum 3 years’ experience in a payroll service bureau, benefits center, or as a payroll/HR/benefits administrator required, • Prior experience in project management or problem-solving preferred, • Travel is required up to 25% across the US., • Experience in a help desk environment or software support highly desirable, • Computer skills, including Windows and MS Office programs required, • Customer service focused, • Strong communication and listening skills, • Strong problem-solving/analytical ability, • Strong mathematical aptitude, • Team orientation, • Time management, • Ability to manage change, • Dependability, • Attention to detail, • Self-starter with the ability to handle multiple projects at once, • Excellent writing skills for business communications, • Strong interpersonal skills to be able to communicate effectively to a multitude of personalities and work across the organization to get issues resolved, • Ability to work cross-functionally and build and maintain strong internal partnerships, • Able to identify the strengths and weaknesses of solutions or approaches to problems, • Able to deliver accurate information within required deadlines Paylocity is an equal-opportunity employer. Paylocity is committed to the full inclusion of all individuals. We recruit, train, compensate, and promote regardless of race, religion, color, national origin, sex, disability, age, veteran status, and other protected status as required by applicable law. At Paylocity, we believe diversity makes us better. We embrace and encourage our employees’ differences in age, culture, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion or spiritual belief, sexual orientation, socio-economic status, veteran status, and other characteristics that make our employees unique. We actively cultivate these differences through our employee resource groups (ERGs), employee experiences, perspectives, talents, and approaches to drive innovation in the software and services we provide our customers. We comply with federal and state disability laws and make reasonable accommodations for applicants and employees with disabilities. To request reasonable accommodation in the job application or interview process, please contact . This email address is exclusively designated for such requests, aligning with federal and state disability laws. Please do not send resumes to this email address, as they will be removed. The pay range for this position is $43,059 - $72,000/yr; however, base pay offered may vary depending on job-related knowledge, skills, and experience. This position is eligible for an annual restricted stock unit grant based on individual performance in addition to a full range of benefits outlined here. This information is provided per the relevant state and local pay transparency laws for the location in which this position will be performed. Base pay information is based on market location. Applicants should apply via . Requirements:

Job Description Project Manager – Precast Transportation and Underground Structures Design | Civil Engineering Lead Precast Projects That Move Communities Forward Are you a skilled Civil Engineering Project Manager with experience in precast concrete design for transportation infrastructure and underground structures projects? Fisher Associates is seeking a Project Manager to lead precast projects from concept through completion. In this role, you'll manage client relationships, guide multidisciplinary teams, and ensure the quality and accuracy of precast design deliverables. You'll be part of a collaborative, people-first culture where your leadership drives results and your growth is supported. At Fisher, your voice matters and your work makes an impact. Apply today to lead meaningful projects and bring innovative transportation solutions to life. About Fisher Associates Fisher Associates is a multidisciplinary design services firm headquartered in Rochester, NY, with eight locations nationwide. The firm provides civil/site engineering, transportation engineering, electrical engineering, landscape architecture, architecture, planning, environmental, surveying, GIS, construction inspection, precast engineering and construction engineering services to public and private sector clients across numerous markets. Why You’ll Love Working at Fisher · You are empowered to achieve exceptional results through collaboration and ownership. · Your voice matters in our inclusive and transparent culture, where accessible leadership genuinely welcomes ideas and feedback. · Your growth is our priority. We offer clear career paths, tuition assistance, and ongoing learning opportunities to support your development. · You thrive in a culture that celebrates fun and fosters a relaxed, easy-going atmosphere, so you can bring the best of yourself to work every day. · Your journey is shaped by a culture of mentorship, where experienced colleagues guide your growth and you, in turn, inspire others. · Your success is supported by our flexible work environment empowering you to thrive both professionally and personally. What You’ll Do as a Precast Project Manager · Collaborate with internal teams, clients, subconsultants and agencies to ensure seamless project delivery. · Successfully lead projects from initial setup through planning, safety analysis, and project kick-off. · Manage project budgets, scope, schedule, and staffing to stay on plan. · Oversee project billing, client updates, QA/QC of deliverables, and project closeout. · Lead transportation and underground structures precast design projects, ensuring compliance with industry, regulation, and safety standards. · Support the preparation of project proposals by collaborating with senior staff and technical teams. · Coordinate with design teams to develop detailed plans, specifications, drawings and bid packages. · Perform technical reviews and provide guidance to resolve design challenges. · Manage a project team, fostering a collaborative and productive work environment. · Assign tasks, monitor progress, and provide guidance to ensure project milestones are met. · Mentor and develop team members to enhance their technical and professional skills. What We Offer Your Impact Matters, Your Career Thrives. Work on engaging precast engineering projects and experience first-hand the positive changes you create in your own community. Engage in diverse and challenging project opportunities that will help you grow and advance your career. We offer competitive salaries and benefits, including: • Medical, Dental & Vision Insurance, • 401(k) Plan, • Company-paid Life and Disability Insurance, • Hybrid Work Schedule, • Generous PTO and Paid Holidays, • Strong Work-life Balance, • Shareholders Program · Engage with dynamic groups such as the Community Impact and Fun Committees, Fisher Minds (ERG), and the Employee Advisory Group Salary Range $95,000-$130,000 Actual compensation may vary based on relevant experience, qualifications/education, and other factors. The salary range is not necessarily reflective of the actual total compensation that may be earned nor promises any specific pay for any specific employee. Salary range excludes monetary value of benefits. What You Bring, Your Expertise as a Precast Project Manager · Precast project management experience · Professional Engineering License (PE) preferred or ability to obtain it · Familiarity with ACI 318, ACI 350, ASCE-7, AASHTO and IBC codes • Professional performance standards aligned with Fisher’s Mission, Vision, and Core Values, • Highly adaptable and proactive in meeting deliverables and deadlines., • Dedicated to fostering trusting relationships through collaboration integrity, respect, and active listening, • Curious, improvement-minded, and always seeking better solutions, • Embrace feedback constructively and use it as an opportunity for growth. Equal Employment Opportunity Statement Fisher Associates is committed to fostering a diverse and inclusive workplace where all individuals are respected, valued, and empowered to thrive. We do not discriminate in hiring or employment on the basis of age, race, creed, color, national origin (including ancestry), religion, gender or sex, sexual orientation (including transgender status, gender identity or expression), pregnancy (including childbirth, lactation, and related medical conditions), disability, reproductive health decision making (including, but not limited to, the decision to use or access a particular drug, device, or medical service), marital status, partnership status, caregiver status, domestic violence victim status, familial status, military status, unemployment status, genetic information (including genetic characteristics), citizenship or immigration status, or any other protected status under federal, state, or local law.

Job Description JOB SUMMARY The Manager of Youth Program partners with the Senior Director of Programs and Services to provide management and leadership for the organization’s youth programs at HOPE585. This position directly supervises, leads, and develops youth programs. Key responsibilities include the development, implementation, and sustainment of new programs, services, and special projects that aim to enhance and improve independent living skills, relational capital, permanency outcomes, and improved overall well-being and hope for all participants. The Manager of Youth Programs designs and runs programs with a strength-based approach to provide skill-building, support, safety, and programs, so that all participants are empowered and equipped to navigate complex systems. also monitors programming for areas of improvement as conditions and needs change over time. Required Knowledge, Skills, and Abilities: ● Experience developing and implementing programs and has a solid understanding of program evaluation. ● Can lead and manage staff and volunteers in the successful implementation of programs. ● Ability to approach situations and make decisions strategically and creatively, considering implications to all stakeholders. ● Ability to foster connection, build trust, and advocate for community members, including families suffering from poverty and Adverse Childhood Experiences (ACEs). ● Values working in a diverse, team-oriented environment, compassionately serving and advocating for people with different needs and from different backgrounds, lifestyles, and cultures. ● Demonstrates ethical behavior and strong work ethic that yield results and fosters a hope-centered workplace. ● Ability to be a collaborative leader within the organization. ● Can nurture and maintain relationships with key stakeholders. ● Ability to understand and interpret budgeting and grant reporting processes. ● Ability to motivate team members to reach collective goals and continuously improve. ● Leads by example with self-direction, a growth mindset, calm and professional communication at all times, and a genuine desire to help all program participants succeed. ● Excellent prioritization, organizational, and time management skills. ● Ability to accept feedback, actively listen, provide feedback and coaching to staff, including the willingness and ability to engage in difficult conversations when necessary. ● Ability to maintain professional boundaries, handle sensitive and confidential information, and navigate challenging situations in a calm and professional manner. ● Capable of following all program and state requirements and holding staff accountable for same. ● Exercises discretion on both internal and external confidential matters and ensures security of client files and agency materials. Physical Demands and work Environment The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. ● Office and public-facing environment ● Regular speaking, hearing, communication with others ● Ability to stand for extended periods (example: up to 3-4 hours) ● Periodic driving required (example: up to 1.5 hour distance) ● Occasional lifting, up to 25 pounds Hub 585 Competencies ● Exceptional Leadership Qualities ● Action Oriented ● Ethics and Values ● Integrity and Trust ● Interpersonal Savvy ● Peer Relationships ● Self-Knowledge ● Strong Values Interested candidates should email a cover letter and resume to Oni Colon Company DescriptionWe are a relationship-centered community where marginalized youth and their families hope, heal, and thrive.We are a relationship-centered community where marginalized youth and their families\r\nhope, heal, and thrive.

Job DescriptionDescription: Project Manager – Precast Transportation and Underground Structures Design | Civil Engineering Lead Precast Infrastructure Projects That Shape Communities Are you an experienced Civil Engineering Project Manager skilled in precast concrete design, transportation infrastructure, and underground structure projects? Fisher Associates is seeking a dynamic Project Manager to oversee precast engineering projects from initial design through completion ensuring excellence in project delivery, client service, and technical quality. At Fisher, you’ll join a collaborative, people-first culture where your leadership drives innovation, strengthens client relationships, and delivers lasting infrastructure solutions that move communities forward. Apply today to lead meaningful projects and bring innovative transportation solutions to life. About Fisher Associates Fisher Associates is a multidisciplinary design services firm headquartered in Rochester, NY, with eight locations nationwide. The firm provides civil/site engineering, transportation engineering, electrical engineering, landscape architecture, architecture, planning, environmental, surveying, GIS, construction inspection, precast engineering and construction engineering services to public and private sector clients across numerous markets. Why You’ll Love Working at Fisher • You are empowered to achieve exceptional results through collaboration and ownership., • Your voice matters in our inclusive and transparent culture, where accessible leadership genuinely welcomes ideas and feedback., • Your growth is our priority. We offer clear career paths, tuition assistance, and ongoing learning opportunities to support your development., • You thrive in a culture that celebrates fun and fosters a relaxed, easy-going atmosphere, so you can bring the best of yourself to work every day., • Your journey is shaped by a culture of mentorship, where experienced colleagues guide your growth and you, in turn, inspire others., • Collaborate with internal teams, clients, subconsultants and agencies to ensure seamless project delivery., • Successfully lead projects from initial setup, design, planning, safety analysis, and project kick-off., • Create accurate drawings, plans, and specifications for precast projects aligned with industry design standards., • Manage project budgets, scope, schedule, and staffing to stay on plan., • Oversee project billing, client updates, QA/QC of deliverables, and project closeout., • Lead transportation and underground structures precast design projects, ensuring compliance with industry, regulation, and safety standards., • Support the preparation of project proposals by collaborating with senior staff and technical teams., • Coordinate with design teams to develop detailed plans, specifications, drawings and bid packages., • Perform technical reviews and provide guidance to resolve design challenges., • Manage a project team, fostering a collaborative and productive work environment., • Assign tasks, monitor progress, and provide guidance to ensure project milestones are met. Your Impact Matters, Your Career Thrives. Work on engaging precast engineering projects and experience first-hand the positive changes you create in your own community. Engage in diverse and challenging project opportunities that will help you grow and advance your career. We offer competitive salaries and benefits, including: • Medical, Dental & Vision Insurance, • 401(k) Plan, • Company-paid Life and Disability Insurance, • Hybrid Work Schedule, • Generous PTO and Paid Holidays, • Strong Work-life Balance, • Shareholders Program, • Professional Development Opportunities and Reimbursement, • Supplemental Benefits Designed for Total Well-being and Financial Security Actual compensation may vary based on relevant experience, qualifications/education, and other factors. The salary range is not necessarily reflective of the actual total compensation that may be earned nor promises any specific pay for any specific employee. Salary range excludes monetary value of benefits. #LI-REMOTE #LI-CA1 Requirements: What You Bring, Your Expertise as a Precast Project Manager • B.S. degree in Civil Engineering, Master’s preferred, • 8+ years’ experience in precast concrete design engineering for transportation infrastructure and underground structures (utility vaults, manholes, drainage structures and pump stations)., • Precast project management experience, • Professional Engineering License (PE) preferred or ability to obtain it, • Familiarity with ACI 318, ACI 350, ASCE-7 and AASHTO codes, • Familiarity with IBC codes a plus, • Proficiency in AutoCAD & RISA 3D, • Proven Client relationship and business development experience, • Professional performance standards aligned with Fisher’s Mission, Vision, and Core Values, • Proven ability to deliver quality work through critical thinking, problem-solving, and sound judgment, • Driven to own projects, prioritize effectively, and thrive in a fast-paced, growth-focused environment, • Highly adaptable and proactive in meeting deliverables and deadlines., • Dedicated to fostering trusting relationships through collaboration integrity, respect, and active listening, • Curious, improvement-minded, and always seeking better solutions

Job DescriptionDescription: $5K SIGN-ON BONUS Position Summary East House is a dedicated non-profit organization committed to supporting individuals on their journey to recovery. We provide comprehensive services, including residential support, counseling, peer support and community outreach to empower individuals to overcome mental health and substance use disorders and lead fulfilling lives. Our mission is to foster a supportive environment that promotes healing and long-term recovery. The Program Manager is responsible for the overall functioning of the designated program including planning, development, and implementation of coordinated, comprehensive recovery-based services that improve the quality of life for individuals served. This includes ensuring adherence to licensing and accreditation standards, managing the program within budgetary goals, supervising staff, implementing evidence-based programming, and fostering a supportive work environment aligned with East House values. Responsibilities • Oversees daily operations of the designated program., • Ensures adherence to state certification regulations and agency policies., • Supervises assigned staff and provides regular performance feedback and evaluations., • Facilitates case reviews to ensure service quality and client progress., • Utilizes program data for service evaluation and improvements., • Coordinates service planning, implementation, and evaluation., • Participates in strategic planning and agency leadership initiatives., • Collaborates with internal and external stakeholders to enhance service coordination., • Monitors and ensures accurate and timely documentation., • Oversees client admissions, discharges, and occupancy goals., • Promotes and ensures a safe, hazard-free physical environment., • Manages unit budget, resource allocation, and purchasing as assigned., • Leads recruitment, orientation, and development of program staff., • Participates in crisis response and resolution., • Ensures compliance with policies, federal and state regulations. EEO Statement East House encourages diversity in the workplace; we are an Equal Opportunity Employer. Minority/Female/Sexual Orientation/Gender Identity or Expression/Veteran/Disability Requirements: Minimum Qualifications Associate degree with 5 years of paid human services experience, or Bachelor’s degree with 3 years of paid human services experience; OR Equivalent experience in lieu of education may be considered. Licenses/Certifications Advanced CASAC (OASAS programs). Qualified Mental Health Professional. Licensed Masters in Social Work (LMSW). Valid NYS driver’s license in good standing and access to a personal vehicle for work-related tasks. Skills & Abilities Effective oral and written communication skills. Ability to manage crises and work in a fast-paced, team-oriented environment. Knowledge of Monroe County Behavioral Health service system preferred. Ability to work independently and cooperatively in a culturally diverse environment. Intermediate computer literacy and proficiency in Microsoft Word and electronic documentation. Ability to effectively manage time and prioritize tasks. Must have Supervisory Experience* COMPETENCIES Alignment with East House Values Humanistic, Collaborative, Optimistic, Progressive, Integrity. Represents the organization professionally and aligns with its mission Performs work with integrity and in compliance with established processes, procedures, and regulations. Accountability Takes responsibility for all work activities and personal actions. Follows through on commitments; implements decisions that have been agreed upon. Maintains confidentiality with sensitive information. Acknowledges and learns from mistakes without blaming others. Recognizes the impact of one’s behavior on others. Commitment to Diversity, Equity, Inclusion & Belonging Values and embraces differences, backgrounds, experiences, and opinions of individuals and groups. Promotes an environment where everyone feels respected and included. Operational Efficiency, Feedback, Continuous Improvement Manages day-to-day operations efficiently. Focus on process improvements and optimization. Provides and receives constructive feedback in a respectful manner and uses feedback to learn and improve both individually and as a team. Relationship Building/Collaboration Develops and maintains positive relationships based on trust, respect, and mutual support. Builds and leads high-performance teams and establishes high standards of performance and conduct for oneself and others. Working Conditions/Work Environment Traditional office environment. Occasionally subjected to pressure due to time demands. Travel within the greater Rochester area. Potential for travel outside of Monroe County. Physical Demands The physical demands/work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit, talk, hear, stand, walk, ability to reach above or below shoulders, use hands to type and/or perform light lifting and occasional stair-climbing.

Job Description TITLE: Customer Success Manager About Soleo: Soleo Communications is a leading pay-per-call network and performance media company that helps businesses connect with new customers by providing targeted, cost-effective, and measurable solutions. Our platform enables businesses of all sizes to launch campaigns that deliver highly qualified leads and calls. We partner with top-tier publishers and advertisers to ensure that our customers have access to the highest-quality leads available. Through our proprietary technology and data-driven insights, we make it easier for businesses to reach their goals and grow their customer base. Job Description: We are seeking a motivated and relationship-driven Customer Success Manager to join our performance marketing team. The successful candidate will be responsible for managing and growing relationships with advertiser and publisher partners, ensuring their campaigns perform at the highest level. This role requires excellent communication and analytical skills, a deep understanding of performance marketing, and the ability to manage multiple projects simultaneously. The ideal candidate is a proactive problem solver who thrives in a dynamic environment and is passionate about helping clients succeed. Responsibilities: • Build and maintain strong, long-term relationships with advertiser and publisher partners., • Serve as the primary point of contact for all customer success matters., • Manage day-to-day campaign execution, optimization, and performance tracking., • Develop and implement strategies to help partners achieve and exceed ROI goals., • Provide regular performance reports, insights, and strategic recommendations., • Identify opportunities for account growth through campaign optimization, cross-sell, and up-sell initiatives., • Collaborate with internal teams — including product, engineering, finance, and marketing — to ensure partner objectives are met and expectations exceeded., • Assist with onboarding new partners and ensuring a seamless transition into the Soleo ecosystem., • Monitor data to identify trends, opportunities, and potential risks., • Stay up to date with performance marketing trends, tools, and best practices., • Travel as needed to attend trade shows, client meetings, or business engagements.Qualification and Experience:, • 2+ years of account management, customer success, or client services experience, preferably in digital media, advertising, or performance marketing., • Bachelor’s degree in Business, Marketing, Communications, or a related field., • Strong analytical skills with the ability to interpret campaign data and make actionable recommendations., • Experience with CRM software and Microsoft Office Suite (Excel proficiency preferred)., • Excellent communication, presentation, and relationship management skills., • Proven ability to manage multiple partners and priorities in a fast-paced environment., • High attention to detail, organization, and follow-through.Desirable Qualities:, • Proactive, resourceful, and adaptable to changing priorities., • Strong problem-solving skills and a consultative approach to client management., • Self-motivated with a drive to deliver exceptional results., • Team player with a collaborative mindset. Powered by JazzHR q9zqGXodrT

Job DescriptionDescription: Paylocity is an award-winning provider of cloud-based HR and payroll software solutions, offering the most complete platform for the modern workforce. The company has become one of the fastest-growing HCM software providers worldwide by offering an intuitive, easy-to-use product suite that helps businesses automate and streamline HR and payroll processes, attract and retain talent, and build a strong workplace culture. While traditional HR and payroll providers automate basic HR processes such as payroll and benefits administration, Paylocity goes further by developing tools that HR and businesses need to compete for talent and deliver against the expectations of the modern workforce. We give our employees what they need to succeed, including great benefits and perks! We offer medical, dental, vision, life, disability, and a 401(k) match, as well as perks that support you, your family, and your finances. And if it’s career development you desire, we provide that, too! At Paylocity, people matter most and have always been at the heart of our business. Help our award-winning technology company run effectively as you take on big challenges and find solutions with a position in Operations. Use your problem-solving skills to shape the way others see Paylocity. Launch your career with us! In-Office: This is a 100% in-office role based at our Rochester, NY location. Remote or hybrid work is not available for this position. Candidates must be able to work on-site five days per week during designated work hours. Position Overview Client Services Manager Ops play a pivotal role in ensuring client satisfaction and retention. They develop strategies to effectively address issues, proactively service highly complex clients and lead a team comprising of leaders and various levels of Account Managers. Success in this role is driven by proficiency with technology, ability to quickly learn our HCM platform and products, and a deep commitment to providing outstanding customer service. This role requires a unique balance of leadership, technical expertise, process management, and soft skills to be effective. Client Service Manager Ops works with a peer team of Managers to appropriately prioritize client interactions and efforts on behalf of the client. This includes engaging directly with clients by directly addressing escalated calls and working to negotiate with the client and our internal partners for the betterment of the business. This role will support of our Growth client segment. Responsibilities The below represents the primary duties of the position, others may be assigned as needed. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • Develop strategies and initiatives to enhance and maintain client satisfaction and retention., • Lead and manage a team of Executive Account Managers providing coaching and guidance on client interactions, issue resolution, and the application of soft skills to minimize client risk., • Facilitate continuous learning opportunities to expand the knowledge base of your staff., • Offer proactive development opportunities aligned with corporate goals and values., • Create and maintain an effective and positive work environment that encourages open communication, learning, coaching and recognition in line with the organization’s values., • Monitor team workload, ensuring appropriate balance of volume, priority, and client alignment., • Manage the hiring and onboarding of new team members, emphasizing the establishment of strong trusted relationships from day one., • Generate creative solutions and innovative ideas to increase employee engagement and retention., • Collaborate with cross-functional partners to ensure that processes and tools are in place to best support clients and the client services team, including Technical Services, Finance, Tax, Sales, Support, Distribution, and Implementation., • Exhibit flexibility in day-to-day responsibilities, emphasizing agility in adapting to changing circumstances., • This job requires up to 25% travel for internal and/or client-facing meetings, • Bachelor's degree required., • 2+ years of previous leadership experience in a customer service/customer relationship role, • Experience using reporting and metrics as a key part of the job (Monthly/Quarterly KPIs), • Experience with leading other leaders preferred, • Previous experience in HCM/Direct Payroll Industry, • Experience working with payroll, HCM, or HRIS software, • Excellent knowledge of MS Office, including MS Excel, • Ability to sit for extended periods: The role requires sitting at a desk or workstation for long periods, typically 7-8 hours a day. We embrace and encourage our employees’ differences in age, culture, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion or spiritual belief, sexual orientation, socio-economic status, veteran status, and other characteristics that make our employees unique. We actively cultivate these differences through our employee resource groups (ERGs), employee experiences, perspectives, talents, and approaches to drive innovation in the software and services we provide our customers. We comply with federal and state disability laws and make reasonable accommodations for applicants and employees with disabilities. To request reasonable accommodation in the job application or interview process, please contact . This email address is exclusively designated for such requests, aligning with federal and state disability laws. Please do not send resumes to this email address, as they will be removed. This role can be performed from any office in the US. The pay range for this position is $74k-115k/yr; however, base pay offered may vary depending on job-related knowledge, skills, and experience. This position is eligible for an annual bonus and restricted stock unit grant based on individual performance in addition to a full range of benefits outlined here. This information is provided per the relevant state and local pay transparency laws for the location in which this position will be performed. Base pay information is based on market location. Applicants should apply via . Requirements:

Job DescriptionDescription: Multiple locations! Position Summary East House is a dedicated non-profit organization committed to supporting individuals on their journey to recovery. We provide comprehensive services, including residential support, counseling, peer support and community outreach to empower individuals to overcome mental health and substance use disorders and lead fulfilling lives. Our mission is to foster a supportive environment that promotes healing and long-term recovery. The Assistant Program Manager provides direct supervision to residential staff in collaboration with the Program Manager. This position assists with all aspects of site operations, including monitoring staff compliance, documentation, ensuring adherence to agency policy and procedures, and promoting an environment that supports client goals and recovery. Responsibilities • Provide day-to-day supervision, support, and scheduling for Residential Advisors and Peer Support Specialists., • Monitor daily documentation and shift notes for accuracy and completeness., • Conduct regular supervision and team meetings., • Participate in hiring and onboarding of new staff., • Support and ensure compliance with individual service plans., • Monitor the physical site, including cleanliness, safety, and necessary maintenance., • Participate in incident review, response, and follow-up., • Facilitate group activities that support recovery and independent living., • Assist clients with activities of daily living as needed., • Ensures compliance with policies, federal and state regulations. Skills & Abilities • Effective oral and written communication skills., • Ability to work independently and cooperatively in a culturally diverse environment., • Basic computer literacy and intermediate proficiency in Microsoft Word and electronic documentation. Alignment with East House Values • Humanistic, Collaborative, Optimistic, Progressive, Integrity., • Represents the organization professionally and aligns with its mission, • Takes responsibility for all work activities and personal actions., • Follows through on commitments; implements decisions that have been agreed upon., • Maintains confidentiality with sensitive information., • Acknowledges and learns from mistakes without blaming others., • Values and embraces differences, backgrounds, experiences, and opinions of individuals and groups., • Manages day-to-day operations efficiently., • Focus on process improvements and optimization., • Develops and maintains positive relationships based on trust, respect, and mutual support. Traditional office environment. Occasionally subjected to pressure due to time demands. Travel within the greater Rochester area. Potential for travel outside of Monroe County. Physical Demands The physical demands/work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit, talk, hear, stand, walk, ability to reach above or below shoulders, use hands to type and/or perform light lifting and occasional stair-climbing. Requirements: Minimum Qualifications • NYS motor vehicle license, safe driving record and availability of personal vehicle for work., • OASAS licensed programs: Advanced Counselor CASAC or other QHP as defined by OASAS Operating Regulations required., • Supervisory experience preferred.

Job DescriptionDescription: We are Hiring! Job Posting: EMPLOYMENT COORDINATOR Location: Rochester, NY Department: Refugee and Immigration Employment Type: Full time Schedule: Monday thru Friday 9am to 5pm Salary: Range $21 to $22/hr General Description Under immediate supervision of the Employment Services Manager, the Intake Assessment Coordinator is responsible for managing all aspects of the client intake process including determination of program eligibility, scheduling appointments, collecting client information during intake interviews, establishing and maintaining positive relationships with clients, Case Managers, Job Counselors and external stakeholders. Essential Duties and Responsibilities • Eligibility Determination, • Assess client’s eligibility for refugee employment services, • Keep accurate records of assessment/eligibility forms, • Conduct Client Intake Appointments, • Receive referrals from Case Managers, Employment Team and clients who are interested in enrolling in any employment services programs., • Schedule intake appointments and schedule interpreters when necessary; Also, make reminder phone calls to clients and interpreters., • Conduct a thorough intake on clients, retrieving all the information necessary for applications and any additional information needed for the Employment Team., • Copy all necessary documentation and complete all intake forms in need of client signatures., • Coordinate with community partner in referring clients to ESL classes if necessary (track client attendance)., • Coordinates and Facilitates Monroe County Department of Human Services (MCDHS) Employment Assessments, • Use the MCDHS employment development plan (EDP) and the MCDHS database system to conduct employment assessments for those refugee public benefit applicants referred by MCDHS., • Data Entry, • Enter all client data into the required database systems prior to transferring the case to the Job Counselor., • Document the intake appointment by entering a progress note in the database., • Track and document client job activities and notify MCDHS of non-compliance., • Case File Review, • Oversee effective maintenance of case files and documents per funder and contractual requirements., • Conduct regular case file review on employment services files., • Communicate with employment team members regarding missing documents or identifications required in file., • Report trends in case file errors to Employment Services Manager., • Coordinate with Employment Staff, • Supply reports to Employment Services Manager when requested., • Provide the employment team members with any information pertinent to client cases., • Attend all mandatory agency and department meetings., • Attend regular supervision with Program Manager., • Works with business community to identify, develop, maintain and fill job opportunities for clients., • Develop and maintain a working knowledge of local business climate and job markets., • Determines employer requirements/expectations., • Responsible for special employment events including job fairs, employer forums, job clubs and on-site recruitment, • Follows up with the Employers and community Job Counselors on a regular basis to match clients to job openings., • Help prepare and connect clients to job opportunities, • Develops a working knowledge of clients to be placed., • Assist participants in developing the necessary tools to effectively organize and conduct a job search, • Conduct employment preparation (E-PREP) through facilitating Job Readiness Training workshops, and facilitating classes as needed., • Assists in resume writing, employment application process and schedules client appointments with employers., • Provides individual job coaching support as needed., • Promotes employment retention., • As needed, provide ongoing evaluation and support of the employer/participant relationship., • Other duties as assigned by manager. Note: The above description is illustrative of tasks and responsibilities. It is not meant to be all inclusive. Employees are required to follow appropriate supervisory directions and perform other related duties as required. Qualifications Education: Associate’s degree in human services, Sociology or Business Administration, or related field. Bachelor’s degree in social work a plus. An equivalent combination of education and experience will be considered. Experience: 1-year prior experience working with refugees, displaced workers, or intake experience. Bilingual Spanish, Nepali, Burmese, Arabic, Dari, Pashto, Urdu, Somali or other languages a plus. Physical Demands/Work Environment: The physical demands/work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit, talk, hear, stand, walk, use hands to type and/or perform light lifting. Specific vision abilities required by this job include close vision, distance vision and ability to adjust focus. The noise level in the work environment is usually quiet. Compliance: Adheres to all applicable federal and state laws and regulations including, but not limited to, those governing confidentiality, privacy, program, billing and documentation standards. All duties must be performed in accordance with CCFCS’s corporate compliance & ethics program. Additional Requirements: • Ability to prioritize assignments, plan, and complete tasks with minimal direction,, • An ability to work efficiently and effectively and meet deadlines under pressure., • Ongoing development of self-awareness and techniques for managing stress, • Ability to maintain confidentiality, following relevant regulatory training., • Excellent verbal and written communication skills, • Demonstrates behaviors and attitudes which support agency mission, philosophy, and policies., • Bi-lingual preferred but not required., • Willingness and ability to foster agency and program wide cooperation and teamwork through use of positive/constructive communication techniques (trauma informed, conflict resolution and de-escalation), • Access to reliable transportation to office & work events. Top Benefits and Perks: • Competitive salary and 403b retirement plan, • Generous time off package and work-life balance, • Comprehensive benefits package, • Supportive and collaborative environment, • Opportunities for growth and development ***Catholic Charities is committed to leveraging the talent of a diverse workforce to create great opportunities for our agency and our people. EOE/AA Disability/Vet Requirements:

Job DescriptionOverview Company Overview: Allied Universal®, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve. Job Description Allied Universal® is hiring a Security Client Manager. As a Client Manager, you will build long term meaningful client relationships and lead our front-line employees that deliver our security services throughout a designated portfolio. By promoting strong employee engagement, you will drive operational metrics and deliver world-class services to clients across various vertical markets. Aligning with our iCARE Leadership approach, you will be a guide on our journey to be an employer of choice in the service industry by fostering an exceptional employee experience. Starting Salary $66,950 per year Ideal candidate would possess a valid driver's license for more than 1 year and previous security supervisory experience. RESPONSIBILITIES: Caring Leadership, Client Engagement, and Operational Oversight: • Hire, develop and retain front line staff, including Security Officers, Field Supervisors and Operations Managers, for small to medium-sized clients within your designated portfolio, • Utilize Allied Universal's AI technology, online reporting tools, and Business Intelligence Platform to monitor and analyze financial and operational metrics; drive operational efficiency by optimizing employee schedules, minimizing non-billed overtime, and supporting revenue growth, cash collections, and overall profitability, • Oversee and maintain client performance metrics, including budget management, accounts receivable, accounts payable, and overall account health, ensuring alignment with EBITA targets, • Build and maintain client relationships by addressing security needs, reducing risks, managing crises, and implementing effective corrective action plans; you will develop protocols, training, and response strategies that drive operational improvements and ensure client satisfaction, • Deliver high-quality service to our clients while maintaining industry standards, company policies, and regulatory requirements QUALIFICATIONS (MUST HAVE): • Must possess one or more of the following:, • Bachelor's degree in criminal justice, business, or a related field with a minimum of two (2) years of professional level experience managing hourly employees in a fast-paced service organization, • Associate's degree in criminal justice, business, or a related field with a minimum of three (3) years of professional level experience managing hourly employees in a fast-paced service organization, • High School diploma with a minimum of five (5) years of professional level experience managing hourly employees in a fast-paced service organization, • Current driver's license if driving a company vehicle, or personal vehicle in the course of conducting business (e.g., client visits, attending networking events), • Minimum of two (2) years of experience driving operational goals, • Skilled in managing a large and dispersed team that fosters teamwork, innovation, agility, client relations and achieving desired results, • Ability to maintain a profitable book of business by cross-collaborating and utilizing results-oriented problem-solving skills to meet both client and employee growth and satisfaction, • Proficiency in web-based applications and computer systems, including Microsoft Office, • Knowledge of safety protocols and service deliverables, • Ability to interpret financial data and use it to support decision-making; understanding of financial principles, including budgeting and financial reporting, • Proficiency in prioritizing tasks, meeting deadlines, and managing multiple projects efficiently, • Law enforcement, military and/or contract or proprietary security services experience, • Experience managing a dispersed workforce in a multi-location operation, • Medical, dental, vision, basic life, AD&D, and disability insurance, • Enrollment in our company's 401(k)plan, subject to eligibility requirements, • Eight paid holidays annually, five sick days, and four personal days If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: . Requisition ID 2025-1498250

Job DescriptionDescription: We are Hiring! Job Posting: DIRECT SUPPORT PROFESSIONAL I Location: 63 Tryon Park Employment Type: Per Diem Schedule: Varies Salary: Starting from $19.25 - $19.75/hr. Additional $.75/hr once certified to pass medication General Description Provide support and instruction in activities necessary to promote and maintain independence and self- determination for individuals with intellectual/developmental disabilities receiving services living in a Catholic Charities Family and Community Services residential setting. Effectively supports ongoing and collaborative communication amongst all program staff and is responsible for ensuring a trauma informed care environment. Essential Duties and Responsibilities • Provide person centered support to all individuals served recognizing the individual’s need for teaching and preferred style for learning and at a level at which he or she can perform., • Provide direct personal assistance in instances when an individual requires “hands on” supports., • Assist individuals in supporting his/her own health and wellness needs., • Schedule and accompany individuals to all necessary medical appointments as directed and document all pertinent information as required., • Assist individuals in meal preparation, menu planning, and food shopping., • Engage in effective communication with individuals., • Provide immediate response to and report all incidents, first aid treatments, medical emergencies, or other crisis according to policy and procedures., • Assist individuals with fiscal management while safeguarding their funds. This may include completing ledgers, reconciling accounts and supporting individuals with spending choices., • Assist individuals with maintaining a clean, safe, and orderly home by following safety and infection control procedures., • Appropriately communicate all pertinent information during the work shift and from shift to shift to other team members and/or assigned supervisor., • Attend staff meetings., • Promote the emotional, physical, and personal well-being of individuals served., • Provide and maintain a clean and safe living environment for all clients., • Ensure appropriate staff-to-client ratio at all times., • Implement individual treatment plans and follow as written., • Ensure proper safekeeping of individual’s valuables., • Report and/or document routine and unusual events including completing daily logs, accident reports, etc. in a concise, understandable, legible and timely manner., • Assist with daily operations of the residence in accordance with regulatory requirements, agency policy, and quality program standards., • Correctly follow procedures for mandated reporting and responding., • Maintain and expand skills and knowledge relevant to providing high quality support and services., • Obtain and maintain all required trainings and apply the information to support people served., • Ensure that people exercise their rights and that rights are not restricted without due process., • Ensure people are treated with dignity and respect., • Provide transportation to individuals and business-related travel whether in personal or agency vehicles, following all safety procedures., • Maintain agency vehicles in a safe, clean and functional condition, reporting any concerns or problems to an immediate supervisor., • Maintain flexibility in work schedule based on needs of individuals assigned including working overtime and/or covering additional shifts on an emergency basis., • Participates in relevant Agency meetings and/or trainings, • Actively pursues development of professional competencies related to job role performance through reading, supervision, in-service training and attendance at conferences and workshops., • Awareness and active support of the Agency's Mission, Vision, Values and Strategic Plan. Including, but not limited to, supporting the Agency's Core Competency initiatives of being Collaborative and Community Focused, Innovative and Entrepreneurial, and Culturally Competent and Diverse, • Obtain AND maintain Approved Medication Administration Personnel (AMAP) Certification, • Administer Medications as written by providers – document in Medication Management System, • Administer prescribed personal care by providers – document in Medication Management System, • Complete 2nd med checks, • Schedule appointments as directed by the Residence Manager or Medical Liaison Qualifications Education: High School Diploma or Equivalent preferred Credentials: Possesses a valid NY State Driver’s License and a Driver’s record considered acceptable by the agency and insurance carrier for full time and part time employees only. AMAP Certification required for DSP II Experience: At least one year of practical experience working with individuals with developmental disabilities preferred. Physical Demands/Work Environment: The physical demands/work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit, talk, hear, stand, walk, use hands to type and/or perform lifting up to 25lbs. Specific vision abilities required by this job include close vision, distance vision and ability to adjust focus. The noise level in the work environment is usually quiet. Compliance: Adheres to all applicable federal and state laws and regulations including, but not limited to, those governing confidentiality, privacy, program, billing, and documentation standards. All duties must be performed in accordance with CCFCS’s corporate compliance & ethics program. Additional Requirements: • Demonstrate a commitment to the Agency Mission, Code of Conduct and Corporate Compliance policies while empowering each person to direct their own life choices., • Demonstrate full adherence to the Direct Support Professional Core Competencies., • Assist individuals supported to achieve personal outcomes and to provide person centered supports., • Possess good verbal, reading, and written communication in English; basic math skills; possession of basic computer skills., • Able and willing to successfully complete and apply training., • Possess communication skills that will effectively establish a collaborative relationship with individuals with intellectual/developmental disabilities., • Able to effectively teach, model and give support to individuals with intellectual/developmental disabilities., • Able to read, write, and interpret written documents., • Able to work a combination of day, evening, overnight and weekend hours, as needed., • Able to remain alert and awake on all shifts., • Able to work cooperatively both independently and as a member of the Residential team., • Able to multi-task and prioritize duties., • Able to travel in all weather conditions throughout the counties served., • Able to maintain absolute confidentiality of all records reviewed including individual’s records, employee records and billing records., • Clear background checks as defined by regulations and policies., • Provide effective, equitable, understandable and respectful quality care and services that are responsive to diverse cultural health beliefs and practices, preferred languages, health literacy and other communication needs., • Able to maintain confidentiality, • Ability to demonstrate behaviors and attitudes which support agency mission, philosophy, and policies., • Competitive salary and 403b retirement plan, • Generous time off package and work-life balance, • Comprehensive benefits package, • Supportive and collaborative environment, • Opportunities for growth and development ***Catholic Charities is committed to leveraging the talent of a diverse workforce to create great opportunities for our agency and our people. EOE/AA Disability/Vet Requirements:

Job DescriptionDescription: We are Hiring! Job Posting: DIRECT SUPPORT PROFESSIONAL III Location: 77 Westerloe Avenue Employment Type: Full-Time Schedule: Varies Salary: $21.00 to $21.50/hr General Description Provide support and instruction in activities necessary to promote and maintain independence and self- determination for individuals with intellectual/developmental disabilities receiving services living in a Catholic Charities Family and Community Services residential setting. Effectively supports ongoing and collaborative communication amongst all program staff and is responsible for ensuring a trauma informed care environment. Essential Duties and Responsibilities • Provide person centered support to all individuals served recognizing the individual’s need for teaching and preferred style for learning and at a level at which he or she can perform., • Provide direct personal assistance in instances when an individual requires “hands on” supports., • Assist individuals in supporting his/her own health and wellness needs., • Schedule and accompany individuals to all necessary medical appointments as directed and document all pertinent information as required., • Assist individuals in meal preparation, menu planning, and food shopping., • Engage in effective communication with individuals., • Provide immediate response to and report all incidents, first aid treatments, medical emergencies, or other crisis according to policy and procedures., • Assist individuals with fiscal management while safeguarding their funds. This may include completing ledgers, reconciling accounts and supporting individuals with spending choices., • Assist individuals with maintaining a clean, safe, and orderly home by following safety and infection control procedures., • Appropriately communicate all pertinent information during the work shift and from shift to shift to other team members and/or assigned supervisor., • Attend staff meetings., • Promote the emotional, physical, and personal well-being of individuals served., • Provide supervision of staff during shift. Provide training, mentoring, and coaching to staff., • Report training needs opportunities for corrective action for staff to the Residence Manager as appropriate., • Serve to triage questions and concerns from staff before utilizing on-call procedures., • Provide coverage for shifts as needed., • Provide and maintain a clean and safe living environment for all clients., • Ensure appropriate staff-to-client ratio at all times., • Implement individual treatment plans, and ensure all plans are followed by staff with fidelity., • Ensure proper safekeeping of individual’s valuables., • Ensure all documentation by staff is complete by end of shift including:, • All billing in eVero, • Staff assignment sheets, • Documentation of staff A and B in Comm Log, • Behavior tracking, • Daily notes in eVero, • DSP Checklists, • Temperature charts, • Weekly cigarette butt checklist, • Responsible for taking PA funds out of safe for residents and appropriately document., • Report and/or document routine and unusual events including completing daily logs, accident reports, etc. in a concise, understandable, legible and timely manner., • Assist with daily operations of the residence in accordance with regulatory requirements, agency policy, and quality program standards., • Obtains and maintains AMAP certification and administers medication and personal care as prescribed., • Correctly follow procedures for mandated reporting and responding., • Maintain and expand skills and knowledge relevant to providing high quality support and services., • Obtain and maintain all required trainings and apply the information to support people served., • Ensure that people exercise their rights and that rights are not restricted without due process., • Ensure people are treated with dignity and respect., • Provide transportation to individuals and business-related travel whether in personal or agency vehicles, following all safety procedures., • Maintain agency vehicles in a safe, clean and functional condition, reporting any concerns or problems to an immediate supervisor., • Maintain flexibility in work schedule based on needs of individuals assigned including working overtime and/or covering additional shifts on an emergency basis., • Participates in relevant Agency meetings and/or trainings, • Participate in Agency wide committees as appropriate ( and approved by Residence Manager), • Actively pursues development of professional competencies related to job role performance through reading, supervision, in-service training and attendance at conferences and workshops., • Awareness and active support of the Agency's Mission, Vision, Values and Strategic Plan. Including, but not limited to, supporting the Agency's Core Competency initiatives of being Collaborative and Community Focused, Innovative and Entrepreneurial, and Culturally Competent and Diverse Qualifications Education: High School Diploma or Equivalent preferred Credentials: Possesses a valid NY State Driver’s License and a Driver’s record considered acceptable by the agency and insurance carrier. AMAP Certification required Experience: At least one year of practical experience working with individuals with developmental disabilities preferred. Physical Demands/Work Environment: The physical demands/work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit, talk, hear, stand, walk, use hands to type and/or perform lifting up to 25lbs. Specific vision abilities required by this job include close vision, distance vision and ability to adjust focus. The noise level in the work environment is usually quiet. Compliance: Adheres to all applicable federal and state laws and regulations including, but not limited to, those governing confidentiality, privacy, program, billing, and documentation standards. All duties must be performed in accordance with CCFCS’s corporate compliance & ethics program. Additional Requirements: • Demonstrate a commitment to the Agency Mission, Code of Conduct and Corporate Compliance policies while empowering each person to direct their own life choices., • Demonstrate full adherence to the Direct Support Professional Core Competencies., • Assist individuals supported to achieve personal outcomes and to provide person centered supports., • Possess good verbal, reading, and written communication in English; basic math skills; possession of basic computer skills., • Able and willing to successfully complete and apply training., • Possess communication skills that will effectively establish a collaborative relationship with individuals with intellectual/developmental disabilities., • Able to effectively teach, model and give support to individuals with intellectual/developmental disabilities., • Able to read, write, and interpret written documents., • Able to work a combination of day, evening, overnight and weekend hours, as needed., • Able to remain alert and awake on all shifts., • Able to work cooperatively both independently and as a member of the Residential team., • Able to multi-task and prioritize duties., • Able to travel in all weather conditions throughout the counties served., • Able to maintain absolute confidentiality of all records reviewed including individual’s records, employee records and billing records., • Clear background checks as defined by regulations and policies., • Provide effective, equitable, understandable and respectful quality care and services that are responsive to diverse cultural health beliefs and practices, preferred languages, health literacy and other communication needs., • Able to maintain confidentiality, • Ability to demonstrate behaviors and attitudes which support agency mission, philosophy, and policies., • Competitive salary and 403b retirement plan, • Generous time off package and work-life balance, • Comprehensive benefits package, • Supportive and collaborative environment, • Opportunities for growth and development ***Catholic Charities is committed to leveraging the talent of a diverse workforce to create great opportunities for our agency and our people. EOE/AA Disability/Vet Requirements:

As a Relationship Manager, you will play a critical role in driving client success by fostering strategic partnerships, optimizing performance, and supporting some of the most respected brands in gaming, ecommerce, and fintech. Have responsibility for continually raising the standard across the Rela

Serve as the primary point of contact and relationship manager for assigned client accounts. Manage and oversee Email + Sms account strategy, which includes segmentation, list growth, A/B tests, etc.