Event Planner & Membership Concierge
6 days ago
Scottsdale
Job DescriptionSalary: $60,000 - $78,000 annual About the Role OTTO Car Club is a private, membership-based community for automotive enthusiasts that combines an exclusive social club with premium vehicle storage and collection management. Our 47,000-square-foot Scottsdale facility features private club spaces, climate-controlled storage, and a dedicated team that caters to the needs of members and their collectible automobiles. We are seeking aEvent Planner & Membership Conciergeto join our Events and Member Experience Team. This role is responsible for planning, coordinating, and executing a diverse range of experiencesfrom intimate private dinners and milestone celebrations to large-scale themed events, luxury travel programs, and exclusive member gatherings. In addition to event planning, this role will serve as a key liaison for members and guests, driving engagement, connection, and satisfaction through thoughtful interactions, membership outreach, and personalized service. The Event Planner & Membership Concierge will collaborate closely with the leadership team to deliver exceptional, high-touch experiences for members and approved clients. Key Responsibilities Event Planning & Execution • Plan and execute a robust calendar of exclusive in-house social events (23 curated events per month)., • Forecast and manage event budgets, including tracking progress and reconciling post-event expenses., • Support marketing and communication efforts, including invitations, event promotions, and follow-ups., • Provide hands-on support during events to ensure seamless execution and exceptional guest experiences., • Coordinate all aspects of vendor management before, during, and after events., • Manage post-event tasks such as vendor payments, cost analysis, and gathering member feedback. Member Private Bookings • Support planning and execution of private bookings such as corporate meetings, family milestones, and large-scale private parties., • Coordinate directly with members to align event details, budgets, and expectations., • Provide on-site event coordination, vendor oversight, and guest support., • Ensure each private booking reflects OTTOs high standards of personalized service. Membership Concierge & Relations • Serve as the first point of contact for members and guests, ensuring every interaction reflects the OTTO standard of hospitality., • Host members and guests during events and daily operations, providing a welcoming and professional presence., • Support membership sales and outreachby providing tours, handling inquiries, and following up with prospects., • Coordinate and deliver member gifts, experiences, and personal touches that reinforce engagement and appreciation., • Maintain accurate records of member preferences, participation, and communication in CRM systems., • Assist in developing and executing strategies to strengthen community engagement and member retention. Outside Events • Assist in managing inquiries for non-member events that align with OTTOs image and standards., • Contribute to the seamless execution of select outside events and rentals., • Maintain and grow a pipeline of qualified leads, ensuring consistent follow-up with past and potential clients., • Represent OTTO at networking events, industry functions, and community gatherings to attract high-quality members and event clients., • Track and report sales activities, lead progress, and revenue outcomes., • Oversee compliance with venue rules and requirements, including permits, COIs, insurance, and vendor documentation. Qualifications • 2+ years of event planning, hospitality, or related experience., • Strong organizational and multitasking skills., • Excellent written and verbal communication abilities., • Ability to remain calm and solution-focused under pressure., • Experience working with vendors, contracts, and budgets., • Flexibility to work evenings, weekends, and occasional travel as required. What We Offer • Exposure to luxury event planning and execution at the highest level., • Involvement in diverse events: social, private, and outside bookings., • A collaborative and supportive team environment., • Commission on outside event rentals Schedule 9-6 Tuesday-Saturday (nights and weekends dependent on events schedule) Salary $60,000-$78,000 Annually Plus Commission Benefits PTO 401k 401k matching Healthcare Vision Dental Performance Bonus Drivers License Required