Food and Beverage Manager
3 days ago
Philadelphia
Fitler Club is a first-of-its-kind urban social club for socially conscious, forward-thinking Philadelphians. We bring world-class dining, fitness, business, hospitality, hotel, and event experiences together under one roof. As home to leaders shaping the future of Philadelphia and beyond, we are grateful for the opportunity to enrich the lives of our members and guests—and we are committed to delivering exceptional hospitality in all that we do. At Fitler Club, we hold ourselves to high standards: how we care for our members, how we collaborate with one another, and how we support our employees. We are deeply invested in driving social impact across Philadelphia, and we offer members, guests, and employees opportunities to attend events with renowned impact leaders and volunteer throughout the city. Hospitality is a team sport. Every employee plays a vital role in our success. We encourage open feedback, creative problem-solving, and a shared commitment to making each interaction meaningful and memorable. Our membership is diverse, dynamic, generous, and civically engaged—an inspiring community you’ll be proud to welcome, serve, and build relationships with. About the Role The Food & Beverage Manger oversees the daily operations of Fitler Club’s dining and beverage outlets, while leading the development and maintenance of the Club’s wine program. This role is hands-on, highly visible, and central to ensuring an exceptional experience for members and their guests. The ideal candidate brings strong leadership skills, refined communication abilities, and a passion for hospitality. They will elevate service standards, inspire their team, and support operational excellence across all outlets. Key Responsibilities • Ensure all restaurant and bar service standards and steps of service are consistently upheld, • Lead daily operations across all dining outlets, including staffing, scheduling, training, daily lineups, and team supervision, • Collaborate with Sales & Marketing to deliver flawless restaurant events and activations, • Partner closely with the Culinary team to communicate business levels and ensure seamless service, • Engage with members and guests, delivering elevated hospitality and developing an understanding of member preferences, • Maintain strong communication with all departments to ensure member expectations are exceeded, • Coordinate with Housekeeping and Facilities teams to uphold the highest product and service quality, • Conduct annual performance reviews and support staff development, • Model a positive, humble, enthusiastic, and respectful attitude, • Safeguard member confidentiality and uphold club standards, • Support additional responsibilities as requested by management Qualifications • Minimum 4 years of food & beverage management experience in a luxury hotel, high-end restaurant, or private club, • Demonstrated success supervising and developing staff, • Ability to interpret documents such as payroll data, order guides, inventory sheets, and schedules, • Excellent verbal and written communication skills, • Strong organizational and multitasking skills; ability to prioritize effectively, • Proficiency in Google Workspace and experience with POS systems, • Ability to work a flexible schedule including nights, weekends, and holidays, • Positive, self-motivated, professional, and energetic demeanor, • Exceptional reliability, punctuality, and dependability Employee Benefits Fitler Club offers a rich and modern employee experience, including: • Complimentary meals, snacks, beverages, and fitness classes, • Employee appreciation events and professional headshots, • Wholesale pricing on designer retail products, • Comprehensive health insurance options, • Company-paid short-term disability and paid parental leave, • 401(k) with company match, • Generous PTO and paid holidays Join Us If Fitler Club feels like the right place for you, we invite you to apply and become part of our mission. We look forward to the opportunity to work alongside you—learning from you, developing you, supporting you, and succeeding together. Thank you for your interest in joining our team.