Community manager jobs in Springfield, Massachusetts - Page 3Create job alerts

Job DescriptionBenefits: • Training & development, • Wellness resources, • 401(k), • Competitive salary, • Health insurance ServiceNet, a leading Human Services agency, is seeking compassionate, dedicated, and enthusiastic individuals to join our team. Department of Elementary and Secondary Education (DESE) Program partners with families to create and coordinate supports within the family home and is highly collaborative with other team members. DESE Specialists are the glue and the lead person on assigned cases, with high satisfaction in seeing all aspects of growth for the individual and those around. Perform a variety of duties to support families with children with autism by providing training, information, family contacts, and referrals to other agencies; educate the community regarding autism; provide family support; work with community agencies to integrate children with autism; assist in the maintenance of the resource center. Key Responsibilities: • Get to know assigned families and children by communication and family visits., • Work with funding sources to plan, coordinate, and monitor delivery of support services., • Develop and track family contracts and budgets., • Coordinate hiring, training, and scheduling of therapists, skills trainers and respite workers., • Maintain liaison and coordinate with other agencies., • Help Maintain and expand an extensive community-based network of support & informational resources., • Assist Program Manager and director in development of organizational procedures and best practices.Qualifications:, • Broad knowledge of a discipline involving the use of a broad theoretical knowledge equal to a complete 4-year college education., • Must have 1-year or more of direct experience working with families with children with Autism., • Broad knowledge of current autism support services., • Valid driver's license and reliable transportation/vehicle required., • Strong administrative skills required as this role requires budget tracking, data collection, time management, prioritization skills and program monitoring/reporting.Benefits:, • Generous PTO (time-off) package., • Comprehensive health and dental insurance plans., • Life insurance and long-term disability insurance., • 403(b) retirement plan., • Tuition remission for eligible classes., • Public Service Loan Forgiveness (PSLF) eligibility and tuition assistance., • Opportunities for career development and advancement. Join Us Join us and become part of a caring community that helps others find joy and purpose. Apply today. Learn more about ServiceNet ServiceNet is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or veteran status.

Job DescriptionDescription: PJ Library®, a program of the Harold Grinspoon Foundation, empowers Jewish families by introducing books, music, holiday guides, and other resources that foster Jewish ideas and conversations. The program aims to strengthen Jewish identity, increase engagement with Jewish life and community, and contribute to building a more vibrant Jewish community. We do this work with a focus on subscription and community growth, excellence in content, empowering parents, and fiscal sustainability. The Harold Grinspoon Foundation (HGF) is seeking a Program Officer to join the PJ Library Community Partnerships team to provide stewardship and strategic support to PJ Library implementing partner communities across North America. This position plays a key role in strengthening relationships with community stakeholders to drive book subscriptions, build a collaborative international network, and develop relevant resources that inspire and support both PJ Library and the implementing partner in a shared vision of building and sustaining vibrant Jewish future. Requirements: Stewardship & Strategic Consultation -Serve as the primary relationship manager for a diverse portfolio of implementing partner communities across North America. -Represent HGF and effectively articulate PJ Library’s mission and vision, providing high-touch stewardship to a wide range of audiences, including executives, community leaders, program professionals, parent connectors, lay leaders, and donors. -Clearly communicate PJ Library’s value and impact to partners, making a compelling and ongoing case for the return on their investment. -Consult with and advise implementing partners on leveraging PJ Library to develop comprehensive strategies that drive organizational growth, support fiscal sustainability, advance leadership development, and foster a shared vision of a thriving Jewish community. -Guide implementing partners in building effective family engagement strategies, using PJ-specific and field-wide data to refine internal practices, enhance program impact, and maximize the value of PJ Library resources. -Travel regularly within the U.S. and Canada for conferences, group trainings, and especially community site visits. Average of once a month, with additional travel for Foundation conferences and meetings. Collaboration, Capacity Building and Communication -Collaborate across the Community Partnerships team and with departmental leadership to craft, iterate, and deliver data, training, and networking materials that strengthen PJ Library’s relationships with implementing partners. -Contribute expertise, planning, and facilitation to the annual PJ Library Conference, helping craft a compelling and impactful experience for program professionals and parent connectors. -As needed, collaborate across the Family Experience department and other teams to support PJ Library priority and emerging projects, aligning contributions with interest, expertise, and capacity. -Attend and contribute to department meetings, trainings, and other administrative tasks that support the team and organizational goals. Internal & External Communications -Collaborate with the Director of Community Partnerships to develop consistent communications for implementing partners—including a monthly newsletter, social media posts, and stand-alone emails—that deliver timely information and reinforce long-term vision. -Partner with colleagues across HGF teams to gather key information, align messaging, and clearly communicate PJ Library’s ongoing value to partner organizations, including new initiatives and updates to program implementation. -Clearly document community interactions in Salesforce and project management software for easy dissemination. Qualifications -10+ years of experience in non-profit or program management, consulting, strategic planning, or related fields. -Strong knowledge of the Jewish community and organizations, and the ability to engage with and represent PJ Library to diverse stakeholders across the spectrum of Jewish practice and expression. -Exceptional relationship-building, organizational and collaboration skills. -Excellent writing and communication skills. -Creative thinker and problem solver. Is, at their core, a “do-er”, ready to roll-up their sleeves and get the job done. -Experience with relationship building, strategic planning and goal setting. -Takes pride in their work but leaves ego at the door in pursuit of collaborative excellence. -Strong time management skills with the ability to juggle multiple projects at once. Project management expertise greatly preferred. -Experience facilitating, both in person and virtually, meaningful conversations, driving strategic planning, and designing professional development initiatives that build capacity. -Proficiency in the Microsoft suite of software. Proficiency in—or willing to quickly adopt—Salesforce, Slack, Canva, MailChimp, project management software, and myriad other enterprise software. -Comfortable using Facebook and other social media platforms to manage groups and engage with networks. -Bachelor's degree required, advanced degrees welcome. Location & Supervision This is a remote-based position, with a strong preference for candidates located in major U.S. cities and/or in the Northeast US to facilitate travel as a key component of the role. Must be able to easily travel around the US and Canada; 10-15% travel to partner communities and professional conferences. All team members must be available during standard Eastern Time (ET) business hours for meetings and collaboration. The Program Officer will report to the Director of Community Partnerships, PJ Library. Compensation A competitive salary ranging from $90,000–$105,000 annually commensurate with experience.

Job DescriptionDescriptionCreativity. Innovation. A desire to effect positive change. That’s what it takes to work at Fuss & O’Neill – because that’s what we do for the communities in which we work: we create, innovate, and design long-lasting improvements that improve quality of life. Quality of life is also important on the job, so we’ve prioritized work-life balance by offering flexible/remote work opportunities, part-time benefits, and generous PTO. We believe that each day is an opportunity to support one another, to support our clients, and to support our communities. If you feel the same, then you’ve found your future. We are seeking a highly skilled and experienced Senior Project Manager to lead the planning, design, and delivery of complex transportation infrastructure projects, with a primary focus on highway and roadway systems. This is an exciting opportunity for a results-driven professional to make a significant impact on regional mobility and community connectivity by managing high-profile projects from concept through construction. As a leader in our Transportation team, you will play a pivotal role in delivering successful projects, developing strong client relationships, and mentoring the next generation of engineers and project managers. Key ResponsibilitiesProject Leadership • Manage and deliver multiple highway and traffic design projects for municipal and state clients., • Lead the development of project scopes, budgets, schedules, and contract negotiations., • Oversee all phases of project execution, ensuring timely and cost-effective delivery., • Coordinate with other project managers on staff allocation and task scheduling., • Drive strategic growth by supporting Business Line Managers on key pursuits and opportunities.Technical Oversight & Quality Assurance, • Ensure all deliverables meet applicable standards, client requirements, and regulatory guidelines., • Provide technical expertise in highway and roadway design and construction management., • Conduct QA/QC reviews of design documents to uphold high-quality standards., • Identify and mitigate risks, resolving project challenges proactively.Team & Staff Management, • Lead and coordinate multidisciplinary design teams across engineering disciplines., • Collaborate with office and business line managers on recruitment and hiring efforts., • Mentor and develop junior technical staff and project managers to build a strong leadership pipeline.Client & Stakeholder Engagement, • Act as the primary liaison with Departments of Transportation, municipal clients, consultants, and regulatory agencies., • Prepare and deliver impactful presentations, reports, and project updates., • Bachelor's degree in Civil Engineering or related field (Master’s preferred)., • Professional Engineer (PE) license required., • Experience in transportation project management, with a strong emphasis on highways and roadways., • Experience working with MassDOT is required., • Proven experience managing complex, multidisciplinary infrastructure projects., • Proven ability to build and maintain strong relationships with clients, partners, and stakeholders., • Excellent leadership, communication, and client engagement skills., • Demonstrated ability to manage schedules, and teams across multiple concurrent projects., • Experience in contract negotiations, scope development, and project budgeting. This is a hybrid role, offering the best of both worlds—collaborate in-office with a high-performing team and enjoy the flexibility of working remotely part of the week. We're committed to supporting work-life balance while maintaining strong team connection and project delivery. Why You’ll Love Working with Us • Schedule Flexibility: Customize your work schedule to fit your life., • Health & Wellness: Comprehensive health benefits to keep you and your family healthy., • Continuous Learning: Access to online courses, conferences, and learning materials to fuel your professional growth., • Paid Time Off: Take the time you need to recharge with our generous paid time off policy., • Career Advancement: Clear paths for promotions and the opportunity to take on new challenges., • Fun Team Culture: Regular team-building activities, happy hours, and company outings. Visa sponsorship is NOT available for this position All offers are contingent upon a successful criminal background check. Fuss & O'Neill, Inc. is proud to be an Affirmative Action/Equal Opportunity Employer. Fuss & O’Neill participates in the Federal e-Verify program. #LI-AS1

Job Description LEASING MANAGEROur client is currently seeking Leasing Manager to lead the leasing team, day-to-day operations and tenant relations for one of their flagship multifamily communities. The ideal candidate will have a proven track record of success in a similar role, as well as strong leadership, communication, and problem-solving skills. WHAT YOU'LL DO • Corresponding with prospective residents – establishing a good rapport, setting up appointments, touring the community, and taking them through the leasing and move-in process, all while showcasing exemplary customer service and sales skills., • Administrative tasks such as lease generation, resident file preparation and maintenance, and resident correspondence., • Preparing weekly leasing reports., • Be acutely aware of and prepared to assist in navigating the residential rental market., • Participating in the planning and execution of resident events., • Maintaining social media presence, working with the internal marketing team to create and post content., • Cultivating and maintaining strong loyal relationships with residents, offering a first-class resident experience and helping to maintain a strong sense of community., • Train and lead incoming leasing staff. WHY YOU MATTER, • Being dedicated to the residents – working to exceed their expectations, resolving any community-related issues, and striving to create an extraordinary experience., • Being dedicated to the Company's Vision – striving to exceed leasing goals, reducing turnover, maintaining a positive reputation (both online and anecdotally), and proudly representing their professionalism and values., • Being dedicated to your team - you roll up your sleeves and assist team members—no job is “below your pay grade.” WHAT IT TAKES, • Experience in the property management, hospitality or retail industries., • Experience with industry software (YARDI)., • Familiarity with social media channels (Facebook, Twitter, Instagram)., • Experience with a Revenue Management software platform (YieldStar preferred)., • Willingness to jump in and learn new tasks and systems., • Outstanding communication skills, both written and verbal. THE PERKS!, • Market Competitive salary, commission, bonuses and performance-based incentives., • Comprehensive health, dental, and vision insurance plans., • Professional development opportunities., • Generous vacation and leave policies.

Job DescriptionDescription: The Senior Program Manager for Developmental Disabilities Services (DDS) is responsible for providing leadership and oversight for residential services and programs within the organization. This role ensures high-quality service delivery for individuals with developmental disabilities, aligning with the organization’s mission and compliance with regulatory standards. Key Responsibilities: • Leadership and Management: Lead and manage residential services programs, ensuring exceptional care and support delivery to residents with developmental disabilities., • Program Development: Develop, implement, and evaluate residential programs and services to meet client needs and enhance quality of life., • Operational Oversight: Ensure efficient operation of residential facilities, including staffing, resource management, and compliance with health and safety regulations., • Quality Assurance: Establish and monitor quality standards and improvement initiatives, ensuring programs adhere to best practices and regulations., • Team Leadership: Recruit, train, and mentor program staff, fostering a culture of excellence and continuous professional development., • Stakeholder Engagement: Collaborate with families, caregivers, community partners, and regulatory bodies to support program goals and client outcomes., • Financial Management: Oversee program budgets, ensuring cost-effective service delivery while maintaining financial integrity., • Regulatory Compliance: Ensure all residential programs comply with local, state, and federal regulations, implementing necessary policies and procedures., • Reporting and Documentation: Prepare comprehensive reports on program performance, client outcomes, and strategic objectives for senior leadership and stakeholders.Requirements:, • Bachelor’s degree in Human Services, Social Work, Psychology, or a related field; a Master’s degree is preferred., • A minimum of 5 years experience in managing residential programs for individuals with developmental disabilities., • Strong leadership and team management skills with a track record of leading successful programs., • In-depth knowledge of regulatory standards and best practices in residential services for developmental disabilities., • Excellent communication and interpersonal skills, with the ability to work collaboratively with diverse stakeholders., • Strong analytical and organizational skills, including experience with budget management.

Job Description Why Work for Gandara: Explore the career pathways in Behavioral Health, Substance Use and Recovery, Community Based Clinical services, Adolescent and Family services, Adult Residential, Maintenance and Administration! Whether that is in an entry level or leadership role, Gandara will provide the tools and resources to better enhance your career growth. The opportunities are presented with the ability to transition your skills and experience in meeting the organizations mission. There is grand landscape of opportunities that supports the community we serve, so Join the Gándara team today! Benefits: • Retirement Plan 403(b), • Health, Dental, Vision, Pet and Life Insurance, • Paid vacations, • Paid holidays, • 8 discretionary days, • Career Growth Opportunities, • Culturally Diverse population, • Clinical Licensing Support $500 Sign on Bonus! Job Title: Residential Shift Supervisor Work Location: Springfield, MA *Bilingual Candidates Encouraged to Apply *EOE M/F/D/V *Union/Non-Union Job Summary: The Milieu Manager is an evolution of the Direct Care II staff and is expected to continue to fulfill all expectations of a Supervisor and will work with multiple age groups. In addition to those expectations, the Milieu Manager will take a leadership role while reporting to the Assistant Director and Program Director. The Milieu Manager will maintain a therapeutic environment within the residence, this includes meeting the needs of the client in the following areas: safety, medical, emotional, food, clothing, and shelter; supervising Residential Counselors/Relief in those areas and providing support and training as needed; maintain consistent manner in implementing reasonable limits and structure for each client on a daily basis in the residence and in the community. Duties and Responsibilities: • To assure that applicable rules, policies and procedures are being followed on their shifts., • To provide leadership to their shift., • To implement each client’s individual Level Plan objectives under the direction of the Clinical Supervisor and Program Supervisor., • Ensure all necessary documentation for shift is completed accurately and submitted for review., • To provide appropriate, safe responses to emergency situations when necessary., • To develop strong, supportive relationships with the clients and employees., • To provide for client care and safety, and observe all safety measures., • Access, plan and implement crisis interventions with clients., • To notify Program Director immediately in the event of a client crisis, suspected illegal activity or any behavior constituting an incident in the program., • Bachelor’s degree in Social Sciences or 2 years related field preferred., • Demonstrates excellent leadership skills; Prior supervisory experience., • At least two years of experience in Human Services working with adolescents., • Must have valid driver’s license; Must meet Agency requirements for driving history records., • Must pass a CORI within the standards identified by EEC., • Must have availability of an automobile to transport clients or perform other supportive services as necessary., • Bilingual Preferred (Spanish/English) The Gándara Mental Health Center provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Job Description Restaurant Service Manager - Springfield, MA Are you an experienced hospitality professional seeking a leadership role that values excellence and community? Join a team dedicated to exceptional guest experiences and operational success. We are currently seeking a Service Manager for our Springfield, MA location who embodies our commitment to quality service and team development. Job Description As a Service Manager, you will lead front-of-house operations with a focus on guest satisfaction and team performance. Your primary responsibilities will include: • Guest Engagement: Utilizing exceptional communication skills to ensure 100% table visitation and resolving guest concerns immediately., • Operational Excellence: Managing daily FOH operations to maintain a guest-centric environment that balances high standards with a positive workplace culture., • Team Leadership: collaborating with the Kitchen Manager to ensure seamless FOH/BOH coordination and mentoring staff for future internal promotion opportunities., • Strategic Growth: Working directly under the Managing Partner to refine management skills and drive business results. Qualifications • Minimum 1 year of experience as a Service Manager in a high-volume restaurant setting., • Demonstrated ability to develop, mentor, and lead diverse teams., • Unwavering commitment to integrity and guest satisfaction., • Strong operational knowledge of restaurant systems and service standards. Benefits We offer a comprehensive benefits package designed to support your career and personal well-being: • Competitive Compensation & Stock Incentive Program, • Comprehensive Health Coverage: Medical, Dental, and Vision Insurance, • Financial Security: 401(K), Life Insurance, Short and Long Term Disability, • Work-Life Balance: Paid Vacation, • Career Advancement: A structured pathway for professional growth and internal promotion. Apply today to advance your career with a company that invests in its people and community.

Job Description Why Work for Gandara: Explore the career pathways in Behavioral Health, Substance Use and Recovery, Community Based Clinical services, Adolescent and Family services, Adult Residential, Maintenance and Administration! Whether that is in an entry level or leadership role, Gandara will provide the tools and resources to better enhance your career growth. The opportunities are presented with the ability to transition your skills and experience in meeting the organizations mission. There is grand landscape of opportunities that supports the community we serve, so Join the Gándara team today! Benefits: • Retirement Plan 403(b), • Health, Dental, Vision, Pet and Life Insurance, • Paid vacations, • Paid holidays, • 8 discretionary days, • Career Growth Opportunities, • Culturally Diverse population, • Student Loan Forgiveness Eligibility Job Title: Residential Shift Supervisor Work Location: Springfield, MA *Bilingual Candidates Encouraged to Apply *EOE M/F/D/V *Union/Non-Union Job Summary: The Milieu Manager is an evolution of the Direct Care II staff and is expected to continue to fulfill all expectations of a Supervisor and will work with multiple age groups. In addition to those expectations, the Milieu Manager will take a leadership role while reporting to the Assistant Director and Program Director. The Milieu Manager will maintain a therapeutic environment within the residence, this includes meeting the needs of the client in the following areas: safety, medical, emotional, food, clothing, and shelter; supervising Residential Counselors/Relief in those areas and providing support and training as needed; maintain consistent manner in implementing reasonable limits and structure for each client on a daily basis in the residence and in the community. Duties and Responsibilities: • To assure that applicable rules, policies and procedures are being followed on their shifts., • To provide leadership to their shift., • To implement each client’s individual Level Plan objectives under the direction of the Clinical Supervisor and Program Supervisor., • Ensure all necessary documentation for shift is completed accurately and submitted for review., • To provide appropriate, safe responses to emergency situations when necessary., • To develop strong, supportive relationships with the clients and employees., • To provide for client care and safety, and observe all safety measures., • Access, plan and implement crisis interventions with clients., • To notify Program Director immediately in the event of a client crisis, suspected illegal activity or any behavior constituting an incident in the program., • Bachelor’s degree in Social Sciences or 2 years related field preferred., • Demonstrates excellent leadership skills; Prior supervisory experience., • At least two years of experience in Human Services working with adolescents., • Must have valid driver’s license; Must meet Agency requirements for driving history records., • Must pass a CORI within the standards identified by EEC., • Must have availability of an automobile to transport clients or perform other supportive services as necessary.

Job Description Why Work for Gandara: Explore the career pathways in Behavioral Health, Substance Use and Recovery, Community Based Clinical services, Adolescent and Family services, Adult Residential, Maintenance and Administration! Whether that is in an entry level or leadership role, Gandara will provide the tools and resources to better enhance your career growth. The opportunities are presented with the ability to transition your skills and experience in meeting the organizations mission. There is grand landscape of opportunities that supports the community we serve, so Join the Gándara team today! Benefits: • Retirement Plan 403(b), • Health, Dental, Vision, Pet and Life Insurance, • Paid vacations, • Paid holidays, • 8 discretionary days, • Career Growth Opportunities, • Culturally Diverse population, • Clinical Licensing Support $500 Sign on Bonus! Job Title: Residential Shift Supervisor Work Location: Springfield, Holyoke, Chicopee, Northampton *Bilingual Candidates Encouraged to Apply *EOE M/F/D/V *Union/Non-Union Job Summary: The Milieu Manager is an evolution of the Direct Care II staff and is expected to continue to fulfill all expectations of a Supervisor and will work with multiple age groups. In addition to those expectations, the Milieu Manager will take a leadership role while reporting to the Assistant Director and Program Director. The Milieu Manager will maintain a therapeutic environment within the residence, this includes meeting the needs of the client in the following areas: safety, medical, emotional, food, clothing, and shelter; supervising Residential Counselors/Relief in those areas and providing support and training as needed; maintain consistent manner in implementing reasonable limits and structure for each client on a daily basis in the residence and in the community. Duties and Responsibilities: • To assure that applicable rules, policies and procedures are being followed on their shifts., • To provide leadership to their shift., • To implement each client’s individual Level Plan objectives under the direction of the Clinical Supervisor and Program Supervisor., • Ensure all necessary documentation for shift is completed accurately and submitted for review., • To provide appropriate, safe responses to emergency situations when necessary., • To develop strong, supportive relationships with the clients and employees., • To provide for client care and safety, and observe all safety measures., • Access, plan and implement crisis interventions with clients., • To notify Program Director immediately in the event of a client crisis, suspected illegal activity or any behavior constituting an incident in the program., • Bachelor’s degree in Social Sciences or 2 years related field preferred., • Demonstrates excellent leadership skills; Prior supervisory experience., • At least two years of experience in Human Services working with adolescents., • Must have valid driver’s license; Must meet Agency requirements for driving history records., • Must pass a CORI within the standards identified by EEC., • Must have availability of an automobile to transport clients or perform other supportive services as necessary., • Bilingual Preferred (Spanish/English) The Gándara Mental Health Center provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Job Description Why Work for Gandara: Explore the career pathways in Behavioral Health, Substance Use and Recovery, Community Based Clinical services, Adolescent and Family services, Adult Residential, Maintenance and Administration! Whether that is in an entry level or leadership role, Gandara will provide the tools and resources to better enhance your career growth. The opportunities are presented with the ability to transition your skills and experience in meeting the organizations mission. There is grand landscape of opportunities that supports the community we serve, so Join the Gándara team today! Benefits: • Retirement Plan 403(b), • Health, Dental, Vision, Pet and Life Insurance, • Paid vacations, • Paid holidays, • 8 discretionary days, • Hourly Range | $24.09 - $25 Additional Benefits: • Career Growth Opportunities, • Culturally Diverse population, • Clinical Licensing Support $500 Sign on Bonus! Job Title: Residential Shift Supervisor Work Location: Chicopee *Bilingual Candidates Encouraged to Apply *EOE M/F/D/V *Union/Non-Union Job Summary: The Milieu Manager is an evolution of the Direct Care II staff and is expected to continue to fulfill all expectations of a Supervisor and will work with multiple age groups. In addition to those expectations, the Milieu Manager will take a leadership role while reporting to the Assistant Director and Program Director. The Milieu Manager will maintain a therapeutic environment within the residence, this includes meeting the needs of the client in the following areas: safety, medical, emotional, food, clothing, and shelter; supervising Residential Counselors/Relief in those areas and providing support and training as needed; maintain consistent manner in implementing reasonable limits and structure for each client on a daily basis in the residence and in the community. Duties and Responsibilities: • To assure that applicable rules, policies and procedures are being followed on their shifts., • To provide leadership to their shift., • To implement each client’s individual Level Plan objectives under the direction of the Clinical Supervisor and Program Supervisor., • Ensure all necessary documentation for shift is completed accurately and submitted for review., • To provide appropriate, safe responses to emergency situations when necessary., • To develop strong, supportive relationships with the clients and employees., • To provide for client care and safety, and observe all safety measures., • Access, plan and implement crisis interventions with clients., • To notify Program Director immediately in the event of a client crisis, suspected illegal activity or any behavior constituting an incident in the program., • Bachelor’s degree in Social Sciences or 2 years related field preferred., • Demonstrates excellent leadership skills; Prior supervisory experience., • At least two years of experience in Human Services working with adolescents., • Must have valid driver’s license; Must meet Agency requirements for driving history records., • Must pass a CORI within the standards identified by EEC., • Must have availability of an automobile to transport clients or perform other supportive services as necessary., • Bilingual Preferred (Spanish/English) The Gándara Mental Health Center provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Job DescriptionDescription: Job Title: Area Property Manager Location: Chicopee, MA 01013 and Springfield, MA 01107 Hours: Full-time Job Description: HallKeen Management seeks a qualified, motivated and experienced Area Manager to assist Regional Manager in overseeing operations of 2 communities as well as be active manager for one of those communities. Communities are mixed income; including market rate housing and the Low Income Housing Tax Credit Program. The ideal candidate would possess strong supervisory and communication skills-verbal and written, and a comprehensive background in budgeting and cash management. This person will assist each property in meeting or exceeding budget expectations along with meeting full compliance with all state and federal regulations as it relates to a variety of subsidy programs. The Area Manager is in regular contact with state monitoring agencies, owners and staff. The Area Manger will assist with training for the staff within the portfolio and reports to the Regional Manager of the portfolio. Requirements: Area Manager specific job responsibilities include but not limited to: • Overall property performance, to include compliance and reporting and being involved in problem solving/making decisions, • Creating and delivering timely and accurate budgets and financial and operational performance reports to ownership that clearly explain operational effectiveness, trends and variances, • Managing the financial performance of the properties in accordance with the established budget, • Hiring and supervising on site staff to properly manage and maintain both the physical and operational aspects of the three properties, • Overseeing and ensuring company and affordable housing program compliance, • Inspiring the team to effectively execute rentals, marketing and operational activities that achieve budgeted occupancy and resident retention goals, • Bidding contracts for site services to provide analysis and recommendations to Regional Manager, • Coaching, motivating and providing team members with opportunities to develop their skills, • Conduct Annual Performance Reviews, hiring, training, firing, • Approval for time off and expense report, • Proactively manage the performance of all team members through reviews and constructive feedback, • Taking the leading role in ensuring the community exceeds owner expectations, • 5+ years of large single and / or multi-site property management experience with affordable LIHTC and HUD compliance requirements, • A track record of success building, developing and retaining high-performing teams, • A history of building and maintaining strong relationships with residents, ownership groups and vendors, • Experience developing and managing budget and profit and loss, • Proficiency with industry software (OneSite), apps and computer programs Full time position offers a competitive benefit program to include Medical, Dental, Vision, Health FSA, Dependent Care FSA, Short-Term Disability, Long Term Disability, Life Insurance, Home and Auto Discount program, Vendor Discount Program, 401(k) with matching contribution, Accrued Vacation, Sick, and Personal time and Paid Holiday Benefit.

Job DescriptionCompany Description Initial hiring pay range (based on location, experience, etc.): $23.50 /24.25 hour At Raising Cane’s Chicken Fingers® we serve only the best tasting and most craveable chicken finger meals. It’s our ONE LOVE®. Our Crew make it happen, our Culture makes it unique and the Community makes it all worthwhile. Every talented Crewmember in our Restaurant Support Office (RSO) is important to our success and a value to our rapidly growing Company. We all work with a sense of purpose and focus on our chicken finger meals, Customers, Crew, Communities and Company Culture. We are constantly striving to Raise The Bar. The future for Raising Cane’s is growth focused and we’re on the path to being one of the top 10 restaurant companies in the United States. Benefits offered for all Full-time Restaurant Managers: • Medical, Dental, Vision & Pharmacy Benefits, • Dependent Care & Healthcare Flexible Spending Accounts, • Company-provided Life and Disability insurance, • Hospital Indemnity, Accident and Critical Illness, • 401(k) With Employer Match (age 21 & older), • Access to financial advisors for budget and retirement planning, • One Pass Gym Membership Program, • Tuition Reimbursement, • Crewmember Assistance Program, • Weekly Pay!*, • Competitive pay + monthly bonus, • Paid Time Off & Sick time, • 8 paid Holidays a year**, • Early closure for company events, • Casual Work Attire, • Perkspot Employee Discount Programs, • *Raising Cane's pays weekly, except in some states (e.g., California) where the company pays bi-weekly., • **Some locations may vary Job Description Your Role at Raising Cane’s: The Restaurant Manager is responsible for supporting the Restaurant Leader in day-to-day operations of the restaurant and upholding Raising Cane’s standards and culture in shift management responsibilities of restaurant operations. The physical work environment includes working in a fast-paced kitchen environment (which requires extended periods of physical exertion, such as walking, standing, lifting and bending) and interacting with customers. It also includes both inside and outside work in varied temperatures, working with and around food products, common allergens, industrial equipment, commercial cleaning products that require the use of personal protective equipment and physical activities necessary to complete the responsibilities of the job. Your Impact and Responsibilities: • Purpose of the position:, • Ensures operations meet Raising Cane’s standards in all restaurant zones during a shift, • Acts as manager on duty and opens and closes the restaurant, • Manages cash handling and ensures accountability, • General to the role:, • Enforces Raising Cane’s policies and standards, • Executes shift management meeting Raising Cane’s operations and safety standards, • Uses required tools, forms and logs to support shift execution, document results and take corrective action when needed, • Directs crewmembers during a shift, • Provides exemplary customer service, • Utilizes reward and recognition program for the crewmembers in the restaurant, • Authorizes employee functions requiring manager approval (e.g. discounts, promotions, timeclock overrides, etc.), • Ensures cleanliness of the restaurant and ensures the facility is in good working order, • Completes other duties as assignedQualifications Requirements for Success: • Detail-oriented, organized and able to manage multiple priorities that may be constantly changing, • Self-driven, flexible, and highly energetic with strong written and verbal communication skills, • Able to work effectively and efficiently both independently and collaboratively, • Able to recognize problems, set goals, execute and convert plans into action to solve problems, • Knowledge and skills in staffing, scheduling, people and cost management, • Proficient in a variety of technology systems including Microsoft Office (Excel, Word and Outlook) and ability to learn and adapt to new systems quickly, • Able to work a variety of shifts including days, evenings and weekends and travel as needed for work-related functions and training, • Must complete all required Raising Cane’s company training programs, • 1+ years of restaurant or retail management experience, • Must be 18 years of age or older, • High school diploma or equivalent preferred Additional Information All your information will be kept confidential according to EEO guidelines. Terms of Use Privacy Policy Candidate Privacy Notice It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Job Description Why Work for Gandara: Explore the career pathways in Behavioral Health, Substance Use and Recovery, Community Based Clinical services, Adolescent and Family services, Adult Residential, Maintenance and Administration! Whether that is in an entry level or leadership role, Gandara will provide the tools and resources to better enhance your career growth. The opportunities are presented with the ability to transition your skills and experience in meeting the organizations mission. There is grand landscape of opportunities that supports the community we serve, so Join the Gándara team today! Benefits: • Retirement Plan 403(b), • Health, Dental, Vision, Pet and Life Insurance, • Paid vacations, • Paid holidays, • 8 discretionary days, • Career Growth Opportunities, • Culturally Diverse population Work Location: Worcester *Bilingual Candidates Encouraged to Apply *EOE M/F/D/V *Union/Non-Union Job Summary: The clinical goal of this program is to provide youth under 21 and their parents/caregivers with the intensive short- term treatment needed to maintain the youth at home safely and to (re)connect them to ongoing outpatient and/or community-based services. The FIT service includes Intensive Family Therapy that may involve working with the entire family (or a subset of the family) to implement focused, structural, strategic, behavioral techniques or evidence-based interventions to enhance problem-solving, limit-setting, risk management/safety planning, communication, and skill-building to strengthen the family and to advance therapeutic goals to improve ineffective patterns of interaction. Duties and Responsibilities: • Working under the supervision of a clinician to support the implementation f oa treatment plan to assist the youth and the family in achieving the goals of the plan., • Will teach the youth to understand, direct, interpret, manage, and control feelings and emotional responses to situations and to assist the family to address the youth's emotional and mental health needs., • Phone contact and consultation are provided as part of the intervention., • Review/development of a risk management/safety plan in collaboration with the youth and parent/caregiver., • Provides or secures support and crisis/emergency services for the youth/family. This may be done through face-to-face contact, phone contact or by text., • The FIT Counselor must inform the Provider Agency of all emergencies or critical incidents., • Collaborates with agencies involved to meet the youth and the family’s needs. Will contact these key people by telephone frequently, invite them to Care Planning Team meetings., • Requirement to keep current on all Agency, Government and Funding trainings and health requirements (OSHA, Sexual Harassment, etc), • Completes all the necessary paperwork in a strength-based manner per Agency requirements, (i.e. court letters, change of placement forms, Referrals, ICP, Progress Notes, evaluation instruments, consent forms, etc.), • Must have a Bachelor’s degree in a human service field (including but not restricted to counseling, family therapy, social work, psychology, etc.) from an accredited college/university., • Must have experience in family therapy and working with youth and families., • Experience navigating any of the child/family-serving systems and advocating for family members who are involved in the behavioral health system, • Demonstrated ability to be innovative, creative, analytical and decisive in problem solving., • Demonstrated communications, administrative and organizational capabilities., • Ability to work effectively with diverse populations and community agencies: School Dept., DYS, Juvenile Court, etc., • Understanding/willingness to be part of a Program that supports youth and families 24 hours per day, 365 days a year.

Job DescriptionAbout MHA MHA – Mental Health Association is a nonprofit organization dedicated to helping people live their best life. We provide a wide range of services across Western Massachusetts, including outpatient therapy, substance use recovery, supports for individuals with developmental disabilities or brain injuries, and residential and housing programs. MHA serves individuals impacted by mental illness, substance use, developmental disabilities, brain injuries, and homelessness. Our mission is rooted in inclusion, dignity, and empowering people to lead fulfilling, independent lives. About the Division of Supportive Housing (DSH) MHA’s Division of Supportive Housing (DSH) provides safe, stable housing and individualized wraparound services for individuals who have experienced chronic homelessness. Many of the people we serve are also navigating challenges related to substance use, incarceration, or trauma. DSH programs are designed to support long-term stability and help individuals successfully transition to independent, permanent housing. Through person-centered care, housing navigation, and community-based supports, we empower each individual to build a foundation for recovery, self-sufficiency, and a better quality of life. Position Summary The Case Manager provides trauma-informed, person-centered support to individuals in substance use and/or mental health recovery who have a history of homelessness. This role involves assisting participants as they transition from homelessness into their own studio apartments within a congregate supportive housing site. Once housed, the Case Manager continues to provide ongoing support to help participants achieve their goals—such as stabilizing income, strengthening coping skills, accessing medical care, and pursuing employment. The Case Manager is also responsible for completing documentation accurately and in a timely manner. This position will be based on-site at Chestnut Crossing but will spend a significant amount of time in the community working directly with participants and will regularly travel to MHA’s Main Office in Chicopee. Pay Rate: $20 an hour Open Shift: Monday through Friday 8am-4pm (40h) Key Responsibilities • Coordinate all documentation required for program entry, including but not limited to: homelessness verification, substance use assessments, eligibility screenings, and obtaining IDs, birth certificates, social security cards, income verifications, etc., • Complete initial Adult Comprehensive Assessments, updates, and service plans., • Collaborate as part of a multidisciplinary team to develop Individualized Action Plans (IAPs), utilizing participant voice, choice, strengths, and needs., • Implement strategies outlined in the IAP and document progress as required., • Develop, monitor, and revise safety plans in collaboration with participants and the team., • Adjust support based on individual needs., • Assist participants with the transition to stable housing., • Maintain strong communication with staff at Chestnut Crossing., • Support tenants in navigating responsibilities such as apartment maintenance, communication with property management, and understanding housing regulations., • Support participants in seeking and maintaining employment, vocational training, or education., • Educate and assist participants in accessing public benefits and resources (e.g., Social Security, EAEDC, SNAP, PVTA, Fuel Assistance)., • Encourage community integration by helping participants access public spaces, support groups, recreational activities, and vocational programs., • Promote skill development in areas such as ADLs, money management, transportation, and social participation. Equal Opportunity Statement The Mental Health Association is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Requirements • Valid driver’s license, adequate automobile insurance, and reliable transportation., • Ability to work independently and as part of a team., • Strong organizational, communication, and interpersonal skills., • Capacity to adapt to the evolving needs of participants., • Must be at least 21 years of age and able to obtain/maintain CPR and First Aid certifications., • High school diploma or equivalent required., • Minimum of six months of relevant experience required., • Health Care Plan (Medical, Dental & Vision), • Retirement Plan (403B, IRA), • Paid Time Off (Vacation, Sick & Public Holidays), • Family Leave (Maternity, Paternity), • Long Term Disability, • $20 an hour

Job Description The RN Case Manager manages and delivers comprehensive home health services, including Oasis assessments, Plan of care development including goal development and interventions to patients within their place of residence in collaboration with primary care physicians. Additional duties may include telephone triage, problem solving, patient/caregiver/family education, advocacy and support. Yearly Salary Range (based on years experience) - $94,000 - $99,000 Benefits: Weekly Pay, Day 1 low cost benefits, 403B retirement plan, Generous PTO, Career advancement opportunities The RN Case manager will: • Assesses patient/family learning needs, style and limitations and adjusts for delivery of information, • Establishes realistic goals and develops individualized plans of care in collaboration with the patient, family and members of the health care team, • Collaborates with patient/family and other healthcare providers and/or community resources with planning of care and discharge., • Follows physician orders on all patients assigned in accordance with patient care policies, • Reconciles medications with patient and physician consistently, • Effectively manages assigned case load, within the team model of care delivery, • Establishes a daily work plan based upon patient/family priorities of service and total area needs., • Promptly triages patient visits, messages, and phone calls according to priority and urgency., • Demonstrates excellent physical assessment and care planning skills., • Supervises HHA in accordance with state and federal requirements., • Demonstrates knowledge of pharmacology and medication administration and reconciliation, • Communicates and collaborates with all disciplines in the home care setting on a regular basis or immediately if there are any critical needs or crisis interventions., • Completes documentation accurately and timely, • Performs on-call responsibilities and on call services to patients and families assigned, • Participates in agency quality management and safety activities

Job Description Summary: Working as part of the regional team, provide brief assessment, information and referral opportunities to assigned residents who need short-term or limited supportive services to maintain their housing placement and enhance self-sufficiency. Provide case management services to assigned clients residing in supportive (sober) and permanent housing including completion of Individualized Service Plans (ISP). On-call and after hour coverage will be required. Why Work for SMOC? • Paid Time Off: All full-time employees can accrue up to 3 weeks of vacation, and 2 weeks of sick time and are eligible for 12 paid holidays during their first year of employment., • Employer-paid Life Insurance & AD&D and Long-Term Disability for full-time employees., • Comprehensive Benefits Package including Medical Plans through Mass General Brigham with an HRA Employer cost-sharing program, Dental Plans with Orthodontic Coverage, and EyeMed Vision Insurance available to full-time employees., • 403(B) Retirement Plan with a company match starting on day one for all full-time and part-time employees., • Additional voluntary benefits including; Term and Whole Life Insurance, Accident Insurance, Critical Illness, Hospital indemnity, and Short-Term Disability., • Provide triage case management services for clients residing in assigned properties, including assessment, referrals and service linkages based on identified needs., • Conduct time limited follow up and support as the client accesses the new services and initiates action plans for change., • Establish an Individualized Service Plan with required individuals and as needed., • Provide related information and referrals to community based resources including Fuel Assistance, Food Stamps, food pantries, and other services that can assist the client in the maintenance of sustainable housing., • Participate fully as part of the Opportunity Center team, attending all team meetings and participate in service planning discussions and decision-making., • Work with each tenant to identify the problem area in a non-judgmental way and help identify strategies to address the problem behavior or need area., • Support tenants in financial literacy and planning through educational workshops and information/referral., • Maintain up to date case notes, telephone contact log and referrals to community based services. Enter all client data into the required database(s) on a daily basis., • Under the supervision of the Supportive Service Manager, work collaboratively with the Property Managers and management team to effectively coordinate service delivery among the various properties., • Assist the Property Manager, to ensure operational readiness for new properties., • Partnering with the Property Manager, ensure that all necessary funder and other reports are completed and submitted in a timely manner., • Engage all clients by understanding and addressing their needs whether within or outside the scope of work., • Attend & participate in engagement team meetings as requested and communicate effectively with clients and staff in other areas., • Maintain confidentiality of client, employee and agency information in accordance with federal and state laws and funder requirements., • Ensure compliance with program/department, agency and/or funder requirements, as well as, SMOC policies & procedures., • Other duties as assigned. Knowledge and Skill Requirements: • Bachelor's degree or a minimum of CDAC and 3 years experience in related field, • Minimum one year assessment, advocacy and case management skills, • Sensitivity to low-income people of diverse backgrounds; excellent listening skills, • Ability to work independently, • Good written and verbal communication skills, • Bi-lingual preferred Physical Requirement: Must be able to stand for extended periods of time. Must be able to lift 50 pounds. Working Conditions: As part of the responsibilities of this position, the Case Manager, Resident Support will have direct or incidental contact with clients served by SMOC in various programs funded or administered through the Executive Office of Health and Human Services. A successful background check is required. Remote Work Option: Remote work is permissible in some positions at SMOC depending on the key functions and responsibilities. The Case Manager position is eligible to work from home 0% of the week in scheduling coordination with the department manager. Monday through Friday: 9:00AM - 5:00PM. Includes a 1-hour unpaid lunch break. 35 Hours per week.

Job Description Summary: Provide case management services to participants in a program serving episodically homeless individuals with relapse histories. Case Management includes initial and ongoing assessment with regular follow up and referrals/linkages to community-based services. Perform home visits & provide group facilitation. Why Work for SMOC? • Paid Time Off: All full-time employees can accrue up to 3 weeks of vacation, and 2 weeks of sick time and are eligible for 12 paid holidays during their first year of employment., • Employer-paid Life Insurance & AD&D and Long-Term Disability for full-time employees., • Comprehensive Benefits Package including Medical Plans through Mass General Brigham with an HRA Employer cost-sharing program, Dental Plans with Orthodontic Coverage, and EyeMed Vision Insurance available to full-time employees., • 403(B) Retirement Plan with a company match starting on day one for all full-time and part-time employees., • Additional voluntary benefits including; Term and Whole Life Insurance, Accident Insurance, Critical Illness, Hospital indemnity, and Short-Term Disability., • Ensure adherence to policies and protocols for programs serving chronically homeless individuals, including guidelines for meals, curfews, meeting attendance, client transportation to appointments, etc., • Develop regular program schedule including activities, meetings, meals, etc. Access external resources as appropriate including guest speakers, etc., • Ensure all participants meet the HUD requirements for entry into the program and that all required documentation is included in the client file., • Conduct initial service needs assessment with all clients entering the program. Develop Individual Service Plan with each participant within three days of entry into the program., • Work closely with Shelter Staff, Relapse Prevention Managers and Sober Housing staff to identify new program participants., • Maintain daily contact with clients actively involved in the program., • Establish and maintain regular contact schedule with all participants for a period of at least 24 months., • Maintain appropriate files and case notes for each participant., • Ensure accurate statistical data is maintained and reported monthly., • Outreach to treatment programs and other community-based resources to establish contacts for client referral; keep detailed log of all referrals made., • Provide crisis intervention (24-hour cell phone coverage)., • Engage all clients by understanding and addressing their needs whether within or outside the scope of work., • Attend & participate in engagement team meetings as requested and communicate effectively with clients and staff in other areas., • Maintain confidentiality of client, employee and agency information in accordance with federal and state laws and funder requirements., • Ensure compliance with program/department, agency and/or funder requirements, as well as, SMOC policies & procedures., • Other duties as assigned. Knowledge and Skill Requirements: • Bachelor’s Degree in related field. May be substituted with a minimum of 5 years working with the target population, • Substance abuse experience required, • Excellent interpersonal and organizational skills Physical Requirement: • Ability to drive a vehicle. Remote Work Option: Remote work is permissible in some positions at SMOC depending on the key functions and responsibilities. The Case Manager position is eligible to work from home 0-20% of the week in scheduling coordination with the department manager. Monday through Friday: 8:30AM - 4:30PM. Includes a 1-hour unpaid lunch break. 35 Hours per week.

Job Description Why Work for Gandara: Explore the career pathways in Behavioral Health, Substance Use and Recovery, Community Based Clinical services, Adolescent and Family services, Adult Residential, Maintenance and Administration! Whether that is in an entry level or leadership role, Gandara will provide the tools and resources to better enhance your career growth. The opportunities are presented with the ability to transition your skills and experience in meeting the organizations mission. There is grand landscape of opportunities that supports the community we serve, so Join the Gándara team today! Benefits: • Retirement Plan 403(b), • Health, Dental, Vision, Pet and Life Insurance, • Paid vacations, • Paid holidays, • 8 discretionary days Additional Benefits: • Career Growth Opportunities, • Culturally Diverse population Work Location: Springfield, Ma. *Bilingual Candidates Encouraged to Apply *EOE M/F/D/V *Union/Non-Union Job Summary: We're in search of a case manager to work on a full time basis for our Recovery Now program, part of our Behavioral Health & Recovery Services Division. The case manager is accountable to the Program Director, who is responsible for providing supervision and training. The case manager is one who actively promotes the philosophy of the Gándara Center and maintains a high level of commitment to the program. Duties and Responsibilities: • Provide assessment and service planning to address OUD and identified social determinates of health, • Develop, implement, and monitor service plan consistent with identified needs, • Communicate effective and in a timely manner with persons served and collaterals, • Attend external and internal meetings relevant to individual served and/or services, • Ensure that persons served progress notes, service plans, and other required documentation is completed professionally and accurately and in the electronic health record in a timely manner, • Ensure that consultation on the person’s served behalf is conducted, • Provide wraparound care and serve as primary point of contact for individual served, • Adhere to program and agency policies and procedures, • Ensure that persons served progress notes, service plans, and other required documentation is completed professionally and accurately and filed in the electronic health record in a timely manner, • Attend scheduled supervisory meetings, • Bachelor’s Degree in psychology or related field, preferred; 5 years in a similar role accepted, • Lived experience with SUD, • Specialized training/experience in child/adolescent development, behavioral treatment, substance use/dual recovery issues, and family treatment/engagement/education regarding psychiatric and substance abuse recover issues, • Must understand the population and information sensitivity (i.e. HIPAA and privacy laws and regulation) protocols required in mental health

Job Description Why Work for Gandara: Explore the career pathways in Behavioral Health, Substance Use and Recovery, Community Based Clinical services, Adolescent and Family services, Adult Residential, Maintenance and Administration! Whether that is in an entry level or leadership role, Gandara will provide the tools and resources to better enhance your career growth. The opportunities are presented with the ability to transition your skills and experience in meeting the organizations mission. There is grand landscape of opportunities that supports the community we serve, so Join the Gándara team today! Benefits: • Retirement Plan 403(b), • Health, Dental, Vision, Pet and Life Insurance, • Paid vacations, • Paid holidays, • 8 discretionary days, • Career Growth Opportunities, • Culturally Diverse population Work Location: Boston *Bilingual Candidates Encouraged to Apply *EOE M/F/D/V *Union/Non-Union Job Summary: The clinical goal of this program is to provide youth under 21 and their parents/caregivers with the intensive short- term treatment needed to maintain the youth at home safely and to (re)connect them to ongoing outpatient and/or community-based services. The FIT service includes Intensive Family Therapy that may involve working with the entire family (or a subset of the family) to implement focused, structural, strategic, behavioral techniques or evidence-based interventions to enhance problem-solving, limit-setting, risk management/safety planning, communication, and skill-building to strengthen the family and to advance therapeutic goals to improve ineffective patterns of interaction. Duties and Responsibilities: • Working under the supervision of a clinician to support the implementation f oa treatment plan to assist the youth and the family in achieving the goals of the plan., • Will teach the youth to understand, direct, interpret, manage, and control feelings and emotional responses to situations and to assist the family to address the youth's emotional and mental health needs., • Phone contact and consultation are provided as part of the intervention., • Review/development of a risk management/safety plan in collaboration with the youth and parent/caregiver., • Provides or secures support and crisis/emergency services for the youth/family. This may be done through face-to-face contact, phone contact or by text., • The FIT Counselor must inform the Provider Agency of all emergencies or critical incidents., • Collaborates with agencies involved to meet the youth and the family’s needs. Will contact these key people by telephone frequently, invite them to Care Planning Team meetings., • Requirement to keep current on all Agency, Government and Funding trainings and health requirements (OSHA, Sexual Harassment, etc), • Completes all the necessary paperwork in a strength-based manner per Agency requirements, (i.e. court letters, change of placement forms, Referrals, ICP, Progress Notes, evaluation instruments, consent forms, etc.), • Must have a Bachelor’s degree in a human service field (including but not restricted to counseling, family therapy, social work, psychology, etc.) from an accredited college/university., • Must have experience in family therapy and working with youth and families., • Experience navigating any of the child/family-serving systems and advocating for family members who are involved in the behavioral health system, • Demonstrated ability to be innovative, creative, analytical and decisive in problem solving., • Demonstrated communications, administrative and organizational capabilities., • Ability to work effectively with diverse populations and community agencies: School Dept., DYS, Juvenile Court, etc., • Understanding/willingness to be part of a Program that supports youth and families 24 hours per day, 365 days a year.

Job Description Summary: Working as part of the regional team, provide brief assessment, information and referral opportunities to assigned residents who need short-term or limited supportive services to maintain their housing placement and enhance self-sufficiency. Provide case management services to assigned clients residing in supportive (sober) and permanent housing including completion of Individualized Service Plans (ISP). On-call and after hour coverage will be required. Why Work for SMOC? • Paid Time Off: All full-time employees can accrue up to 3 weeks of vacation, and 2 weeks of sick time and are eligible for 12 paid holidays during their first year of employment., • Employer-paid Life Insurance & AD&D and Long-Term Disability for full-time employees., • Comprehensive Benefits Package including Medical Plans through Mass General Brigham with an HRA Employer cost-sharing program, Dental Plans with Orthodontic Coverage, and EyeMed Vision Insurance available to full-time employees., • 403(B) Retirement Plan with a company match starting on day one for all full-time and part-time employees., • Additional voluntary benefits including; Term and Whole Life Insurance, Accident Insurance, Critical Illness, Hospital indemnity, and Short-Term Disability., • Provide triage case management services for clients residing in assigned properties, including assessment, referrals and service linkages based on identified needs., • Conduct time limited follow up and support as the client accesses the new services and initiates action plans for change., • Establish an Individualized Service Plan with required individuals and as needed., • Provide related information and referrals to community based resources including Fuel Assistance, Food Stamps, food pantries, and other services that can assist the client in the maintenance of sustainable housing., • Participate fully as part of the Opportunity Center team, attending all team meetings and participate in service planning discussions and decision-making., • Work with each tenant to identify the problem area in a non-judgmental way and help identify strategies to address the problem behavior or need area., • Support tenants in financial literacy and planning through educational workshops and information/referral., • Maintain up to date case notes, telephone contact log and referrals to community based services. Enter all client data into the required database(s) on a daily basis., • Under the supervision of the Supportive Service Manager, work collaboratively with the Property Managers and management team to effectively coordinate service delivery among the various properties., • Assist the Property Manager, to ensure operational readiness for new properties., • Partnering with the Property Manager, ensure that all necessary funder and other reports are completed and submitted in a timely manner., • Engage all clients by understanding and addressing their needs whether within or outside the scope of work., • Attend & participate in engagement team meetings as requested and communicate effectively with clients and staff in other areas., • Maintain confidentiality of client, employee and agency information in accordance with federal and state laws and funder requirements., • Ensure compliance with program/department, agency and/or funder requirements, as well as, SMOC policies & procedures., • Other duties as assigned. Knowledge and Skill Requirements: • Bachelor's degree or a minimum of CDAC and 3 years experience in related field, • Minimum one year assessment, advocacy and case management skills, • Sensitivity to low-income people of diverse backgrounds; excellent listening skills, • Ability to work independently, • Good written and verbal communication skills, • Bi-lingual preferred, • Must have valid driver’s license, reliable transportation and meet insurance standards Organizational Relationship: Directly reports to Support Services Manager. Direct reports of this position are None. Physical Requirement: Must be able to stand for extended periods of time. Must be able to lift 50 pounds. Working Conditions: As part of the responsibilities of this position, the Case Manager, Resident Support will have direct or incidental contact with clients served by SMOC in various programs funded or administered through the Executive Office of Health and Human Services. A successful background check is required. Monday through Friday: 9:00AM - 5:00PM. Includes a 1 hour unpaid lunch break. 35 Hours per week

Job Description Why Work for Gandara: Explore the career pathways in Behavioral Health, Substance Use and Recovery, Community Based Clinical services, Adolescent and Family services, Adult Residential, Maintenance and Administration! Whether that is in an entry level or leadership role, Gandara will provide the tools and resources to better enhance your career growth. The opportunities are presented with the ability to transition your skills and experience in meeting the organizations mission. There is grand landscape of opportunities that supports the community we serve, so Join the Gándara team today! Benefits: • Retirement Plan 403(b), • Health, Dental, Vision, Pet and Life Insurance, • Paid vacations, • Paid holidays, • 8 discretionary days, • Career Growth Opportunities, • Culturally Diverse population Work Location: Ludlow, Ma. *Bilingual Candidates Encouraged to Apply *EOE M/F/D/V *Union/Non-Union Duties and Responsibilities Client Services Responsibilities • To share all program expectations and responsibilities with RSII and RSI, • · To provide advocacy/case management services,, • · To develop strong, supportive relationships with the clients, and provide for client care and safety., • · To complete all clinical documentation and casework for assigned residents: including but not limited to: adult comprehensive assessment, individual action plans, group progress notes, weekly progress notes, discharge summary, and transition/discharge/aftercare planning., • · To maintain updated clinical notes and reporting in accordance to established record keeping procedures., • · To facilitate daily evidence based psychoeducation groups and other recovery based groups., • · To provide weekly individual case management sessions with assigned residents, • · To administer and complete the EIM/ESM forms and adhere to funding sources requirements, • · To maintain direct supportive contact with residents to continually assess their individual needs, provide information, discuss problems, set limits and encourage growth and development., • · To be capable of assuming enhanced responsibilities for planning and overseeing on and off unit activities., • · To develop and maintain a working relationship and knowledge of other social service agencies in the community., • · To notify supervisory staff immediately in the event of a client crisis, suspected illegal activity or any behavior constituting an incident in the program., • · To participate in all case consultation meetings, staff meetings and case conferences., • · To administer drug/alcohol screens to residents when considered clinically appropriate., • · To provide orientation of services to prospective clients, family members and community interest groups., • · To utilize de-escalation techniques to reduce, prevent, or resolve escalated resident conflicts, • · To arrange patient transportation to outside appointments when public transportation is not available or recommended., • · To participate in training programs (both external and internal), regularly research materials relative to chemical abuse, mental illness and treatment approaches., • · To acquire and maintain current the necessary certifications mandated by the Agency and funding sources., • · To adhere to program and agency policies and procedures., • · May be required to monitor resident medication and complete hourly checks as needed, • · To be capable of running shifts in absence of a supervisor., • · To be capable of on call duties, • · To attend scheduled staff meetings., • · To screen all incoming calls, determine their nature, and forward information through proper channels., • · To maintain client records in accordance with agency guidelines, standard format, and timetables., • · To attend scheduled supervisory meetings with Program Director/Clinical Supervisor., • · To maintain assigned financial record keeping, submit required reports accurately and timely., • · To attend all trainings as required by funding source and the Agency, • · Associates Degree or CADC + 2yrs experience, • · Bachelor’s degree or LADC + 1-2 years’ experience preferred., • · Demonstrated strong communication and interpersonal skill, including conflict resolution., • · Experience providing substance abuse services, • · Demonstrated organizational skill, able to multi-task., • · Demonstrated ability to lead through example., • · Must have valid driver’s license and must meet Agency requirements for driving history records., • · Must have availability of an automobile to transport clients or perform other supportive services as necessary.

Job Description Why Work for Gandara: Explore the career pathways in Behavioral Health, Substance Use and Recovery, Community Based Clinical services, Adolescent and Family services, Adult Residential, Maintenance and Administration! Whether that is in an entry level or leadership role, Gandara will provide the tools and resources to better enhance your career growth. The opportunities are presented with the ability to transition your skills and experience in meeting the organizations mission. There is grand landscape of opportunities that supports the community we serve, so Join the Gándara team today! Benefits: • Retirement Plan 403(b), • Health, Dental, Vision, Pet and Life Insurance, • Paid vacations, • Paid holidays, • 8 discretionary days, • Career Growth Opportunities, • Culturally Diverse population Work Location: Springfield, Ma. *Bilingual Candidates Encouraged to Apply *EOE M/F/D/V *Union/Non-Union Job Summary: To work within Gándara Residential Services team model, establishing open communication, support, and accountability among workers and consumers. The case manager is accountable to the Program Director/Clinical Supervisor, who is responsible for providing supervision and training. The Case Manager staff is one who actively promotes the philosophy of Gándara Center, and maintains a high level of commitment to the progra Duties and Responsibilities • To provide advocacy/case management services,, • To develop strong, supportive relationships with the clients, and provide for client care and safety., • To complete all clinical documentation and casework for assigned residents: including but not limited to: adult comprehensive assessment, individual action plans, group progress notes, weekly progress notes, discharge summary, and transition/discharge/aftercare planning., • To maintain updated clinical notes and reporting in accordance to established record keeping procedures., • To facilitate daily evidence based psychoeducation groups and other recovery based groups., • To provide weekly individual case management sessions with assigned residents, • To administer and complete the EIM/ESM forms and adhere to funding sources requirements, • To maintain direct supportive contact with residents to continually assess their individual needs, provide information, discuss problems, set limits and encourage growth and development., • To develop and maintain a working relationship and knowledge of other social service agencies in the community., • To notify supervisory staff immediately in the event of a client crisis, suspected illegal activity or any behavior constituting an incident in the program., • To administer drug/alcohol screens to residents when considered clinically appropriate., • To provide orientation of services to prospective clients, family members and community interest groups., • To utilize de-escalation techniques to reduce, prevent, or resolve escalated resident conflicts, • Associates Degree + 2yrs experience, • Bachelor’s degree + 1-2 years’ experience preferred., • Demonstrated strong communication and interpersonal skill, including conflict resolution., • Experience providing substance abuse services, • Demonstrated organizational skill, able to multi-task., • Demonstrated ability to lead through example., • Must have valid driver’s license and must meet Agency requirements for driving history records.

Job DescriptionAbout MHA MHA – Mental Health Association is a nonprofit organization dedicated to helping people live their best life. We provide a wide range of services across Western Massachusetts, including outpatient therapy, substance use recovery, supports for individuals with developmental disabilities or brain injuries, and residential and housing programs. MHA serves individuals impacted by mental illness, substance use, developmental disabilities, brain injuries, and homelessness. Our mission is rooted in inclusion, dignity, and empowering people to lead fulfilling, independent lives. About Integration & Community Living (ICL) MHA’s Integration & Community Living (ICL) program supports individuals with developmental disabilities and brain injuries in living independently and meaningfully in the community. In partnership with the Department of Developmental Services (DDS), ICL provides person-centered residential and outreach services throughout Western Massachusetts. With over 60 years of experience, MHA has been a leader in helping individuals transition from institutional settings into homes where they can grow, make choices, and fully participate in community life. Services range from supported and shared living to emergency respite and privately funded care, all tailored to promote independence, dignity, and connection. All applicants must be currently CPI/Restraint certified for this program. Position Summary The RN is responsible for performing diversified nursing services for Integrated and Community Living (ICL) individuals including; coordination of health services, act as medication administration policy consultant, teaching, training, policy implementation, and other similar duties. Nurse will maintain an ongoing assessment of health care needs for the well-being of the individuals served, in compliance with the Federal, State and Association policies, procedures and regulations. Pay Rate: $33+ an hour Schedule: Monday through Friday 9am-5pm (40h) Key Responsibilities • Answer and respond to calls from ICL residences and administration regarding individuals’ health needs., • Coordinate medical treatment, including triage, staff guidance, and emergency response., • Communicate with doctors, nurses, and other providers about individuals’ medical or clinical issues., • Instruct staff on proper medical triage procedures as needed., • Make routine visits to residences to meet with staff, answer questions, educate, and assess individuals., • Make emergency visits to individuals when necessary., • Perform medication audits in accordance with MAP policy., • Review medical documentation, including MARs, provider orders, protocols, and related paperwork., • Assess all laboratory work for individuals, including ordering labs and managing results., • Plan, design, and implement training programs for staff in coordination with the Nurse Manager., • Accompany individuals to medical appointments as needed., • Participate in clinical assessments, recommendations, meetings, and trainings within the agency and with external organizations., • Attend and advise staff team meetings., • Communicate with families regarding individuals’ health care needs., • Maintain a safe workplace by identifying hazards, reporting accidents, and following established MHA safety policies and procedures. Equal Opportunity Statement The Mental Health Association is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Requirements • Knowledge of procedures and practices in the field of nursing., • Possess current and valid Massachusetts RN license required., • Minimum of one year nursing experience., • Must be self-directed, have strong communication and organizational skills., • Health Care Plan (Medical, Dental & Vision), • Retirement Plan (403B, IRA), • Paid Time Off (Vacation, Sick & Public Holidays), • Family Leave (Maternity, Paternity), • Long Term Disability, • $33+ an hour

Job Description Why Work for Gandara: Explore the career pathways in Behavioral Health, Substance Use and Recovery, Community Based Clinical services, Adolescent and Family services, Adult Residential, Maintenance and Administration! Whether that is in an entry level or leadership role, Gandara will provide the tools and resources to better enhance your career growth. The opportunities are presented with the ability to transition your skills and experience in meeting the organizations mission. There is grand landscape of opportunities that supports the community we serve, so Join the Gándara team today! Benefits: • Retirement Plan 403(b), • Health, Dental, Vision, Pet and Life Insurance, • Paid vacations, • Paid holidays, • 8 discretionary days, • Career Growth Opportunities, • Culturally Diverse population, • Clinical Licensing Support $1,000 sign on bonus Job Title: Case Manager Work Location: Springfield, Holyoke, Chicopee, Northampton *Bilingual Candidates Encouraged to Apply *EOE M/F/D/V *Union/Non-Union Job Summary: We're looking for a Clinical Case Manager who will join our Adolescent & Family Residential Services [AFS] Division. The Case Manager (CM) to work with youth with behavioral, mental health, and trauma issues, and their families, who are in a short-term residential treatment program for stabilization and assessment services. This position will also work collaboratively with the program’s direct care staff and services liaison to ensure the delivery of trauma-informed, timely services to youth. Duties and Responsibilities: • Provide individual, group, and family therapy to the youth in the program, at the program, and in their family homes., • Provide trauma-informed clinical case management by coordinating team meetings, arranging appointments, creating treatment plans, and providing program recommendations on services to best help the youth/family., • Completing Comprehensive Clinical Assessments, as CANS, as part of the assessment process., • Work closely and communicate well with funders/guardians to ensure satisfactory service delivery., • Provide training to Residential Counselors on clinical issues pertaining to their work with clients., • Maintain client records and documentation in accordance with licensing and funder requirements., • Participate as a member of the team within a clinically oriented trauma-informed treatment milieu., • Appreciates and has a willingness to work as a member of a team., • Has a valid driver’s license and a car and is willing to use your car for work-related purposes.

Job Description Summary: Provide case management services in a program serving unaccompanied single adults experiencing homelessness with a focus on temporary housing and behavioral healthcare Including harm reduction, Provide housing search and access to rental assistance programs. Case management includes initial and ongoing assessment with regular follow up and referrals/linkages to community-based services. Perform home visits & provide group facilitation. Why Work for SMOC? • Paid Time Off: All full-time employees can accrue up to 3 weeks of vacation, and 2 weeks of sick time and are eligible for 12 paid holidays during their first year of employment., • Employer-paid Life Insurance & AD&D and Long-Term Disability for full-time employees., • Comprehensive Benefits Package including Medical Plans through Mass General Brigham with an HRA Employer cost-sharing program, Dental Plans with Orthodontic Coverage, and EyeMed Vision Insurance available to full-time employees., • 403(B) Retirement Plan with a company match starting on day one for all full-time and part-time employees., • Additional voluntary benefits including; Term and Whole Life Insurance, Accident Insurance, Critical Illness, Hospital indemnity, and Short-Term Disability., • Conduct outreach activities to recruit clients including through the use of referral networks and collaborative partners., • Ensure all participants meet the requirements for entry into the program and that all required documentation is included in the client file., • Gather documents necessary for obtaining a housing voucher, application, and move-in process., • Utilize and work closely with the Coordinated Entry System, including the local housing navigators and attend coordination meetings as scheduled., • Conduct initial service needs assessment with all clients entering the program. Develop Individual Service Plan with each participant within three days of entry into the program., • Maintain a regular schedule of contact with clients actively involved in the program, both un their homes and in off-site settings., • Assist clients in preparing for housing placement including by helping them to obtain needed household items and by safety planning using a harm-reduction approach., • Maintain appropriate files and case notes for each participant., • Ensure accurate statistical data is maintained and reported monthly., • Outreach to treatment programs and other community-based resources to establish contacts for client referral; keep detailed log of all referrals., • Provide crisis intervention (24hr cell phone coverage)., • Engage all clients by understanding and addressing their needs whether within or outside the scope of work., • Attend and participate in engagement team meetings as requested and communicate effectively with clients and staff in other areas., • Maintain confidentiality of the client, employee, agency information in accordance with federal and state laws and funder requirements., • Ensure compliance with program/department, agency, and/or funder requirements, as well as, SMOC policies and procedures., • Other duties as assigned. Knowledge and Skill Requirements: • Bachelor’s Degree in related field., • Substance use experience required., • Excellent interpersonal and organizational skills., • Previous experience working with people experiencing homelessness preferred. Organizational Relationship: Directly reports to Program Supervisor. Physical Requirement: A valid driver’s license and reliable transportation. Ability to lift 15lbs and help clients to move belongings. Ability to ascend and descend stairs. Working Conditions: Travel within the state will be required, As part of the responsibilities of this position, the Case Manager will have direct or incidental contact with clients served by SMOC In various programs funded or administered through the Executive Office of Health and Human Services. A successful background check ls required. Remote Work Option: Remote work is permissible in some positions at SMOC depending on the key functions and responsibilities. The Case Manager position is eligible to work from home 0-20% of the week in scheduling coordination with the department manager. Monday through Friday: 9:00AM - 5:00PM. Includes a 1-hour unpaid lunch break. 35 Hours per week.

Job Description Why Work for Gandara: Explore the career pathways in Behavioral Health, Substance Use and Recovery, Community Based Clinical services, Adolescent and Family services, Adult Residential, Maintenance and Administration! Whether that is in an entry level or leadership role, Gandara will provide the tools and resources to better enhance your career growth. The opportunities are presented with the ability to transition your skills and experience in meeting the organizations mission. There is grand landscape of opportunities that supports the community we serve, so Join the Gándara team today! Benefits: • Retirement Plan 403(b), • Health, Dental, Vision, Pet and Life Insurance, • Paid vacations, • Paid holidays, • 8 discretionary days, • Career Growth Opportunities, • Culturally Diverse population Work Location: New Bedford *Bilingual Candidates Encouraged to Apply *EOE M/F/D/V *Union/Non-Union Job Summary: The clinical goal of this program is to provide youth under 21 and their parents/caregivers with the intensive short- term treatment needed to maintain the youth at home safely and to (re)connect them to ongoing outpatient and/or community-based services. The FIT service includes Intensive Family Therapy that may involve working with the entire family (or a subset of the family) to implement focused, structural, strategic, behavioral techniques or evidence-based interventions to enhance problem-solving, limit-setting, risk management/safety planning, communication, and skill-building to strengthen the family and to advance therapeutic goals to improve ineffective patterns of interaction. Duties and Responsibilities: • Working under the supervision of a clinician to support the implementation f oa treatment plan to assist the youth and the family in achieving the goals of the plan., • Will teach the youth to understand, direct, interpret, manage, and control feelings and emotional responses to situations and to assist the family to address the youth's emotional and mental health needs., • Phone contact and consultation are provided as part of the intervention., • Review/development of a risk management/safety plan in collaboration with the youth and parent/caregiver., • Provides or secures support and crisis/emergency services for the youth/family. This may be done through face-to-face contact, phone contact or by text., • The FIT Counselor must inform the Provider Agency of all emergencies or critical incidents., • Collaborates with agencies involved to meet the youth and the family’s needs. Will contact these key people by telephone frequently, invite them to Care Planning Team meetings., • Requirement to keep current on all Agency, Government and Funding trainings and health requirements (OSHA, Sexual Harassment, etc), • Completes all the necessary paperwork in a strength-based manner per Agency requirements, (i.e. court letters, change of placement forms, Referrals, ICP, Progress Notes, evaluation instruments, consent forms, etc.), • Must have a Bachelor’s degree in a human service field (including but not restricted to counseling, family therapy, social work, psychology, etc.) from an accredited college/university., • Must have experience in family therapy and working with youth and families., • Experience navigating any of the child/family-serving systems and advocating for family members who are involved in the behavioral health system, • Demonstrated ability to be innovative, creative, analytical and decisive in problem solving., • Demonstrated communications, administrative and organizational capabilities., • Ability to work effectively with diverse populations and community agencies: School Dept., DYS, Juvenile Court, etc., • Understanding/willingness to be part of a Program that supports youth and families 24 hours per day, 365 days a year.