ID/DD Residential Manager
hace 4 días
Richmond
Job DescriptionSalary: $22-$28 hourly DOE Village Behavioral Health (VBH) is a licensed behavioral health organization providing residential facilities and crisis services. Our mission is rooted in the belief thatit takes a villageto foster healing, stability, and recovery. We are dedicated to delivering high quality, person-centered, trauma-informed care to individuals experiencing behavioral health crises throughout Virginia. The ID/DD House Manager serves as the first-line supervisor responsible for the daily operations of the residential home, ensuring the health, safety, rights, and overall well-being of individuals receiving ID/DD Waiver services. The position provides direct supervision, coaching, and performance management for Direct Support Professionals (DSPs); ensures service delivery in accordance with DBHDS licensing regulations, DMAS/DD Waiver requirements, and agency policies; and maintains full compliance with all documentation, staffing, and person-centered service standards. House Managers typically work Monday-Friday 8:00am-4:30pm but must be available on an on-call basis (including weekends and holidays) to be available for house needs such as shift coverage, responding to escalated matters, etc. Primary Duties/Responsibilities: Program & Service Delivery Oversight • Ensure all supports are delivered in accordance with the Individual Support Plan (ISP), provider-specific plans, Safety Plans, medical orders, and DD Waiver requirements., • Ensure daily documentation is completed accurately, person-centered, and within required timelines., • Monitor staff implementation of goals, protocols, behavior plans, risk mitigation strategies, and community integration activities., • Ensure service delivery aligns with all DBHDS licensing regulations, HCBS requirements, and internal agency policies., • Serve as first-line supervisor for DSPs, providing coaching, oversight, and corrective guidance., • Manage to ensure adequate staffing coverage, and approve timesheets., • Ensure all DSPs maintain compliance trainings following up accordingly to ensure all staff are within compliance to work., • Conduct performance evaluations, file reviews, and ongoing competency checks., • Ensure all health and safety protocols are followed, including infection control, medical appointment follow-up, and environmental safety., • Oversee medication administration practices, MAR accuracy, and ensure staff compliance with delegated nursing requirements., • Respond to incidents, complete incident reports, and ensure timely submission to internal QA., • Ensure individuals rights, choices, autonomy, and dignity are upheld at all times., • Ensure community activities are meaningful, documented, and aligned with person-centered planning., • Oversee grocery inventory, personal supplies, and tracking systems., • Ensure vehicles are maintained, clean, inspected, and documentation logs are accurate. Conduct weekly home walkthroughs and compliance checklists. Required Qualifications: • Minimum of2 years experienceworking with individuals with developmental or intellectual disabilities., • Minimum1 year of supervisory or shift-lead experiencein residential or community-based services., • Strong knowledge of DBHDS licensing regulations, HCBS requirements, and DD Waiver service expectations., • Ability to complete and maintain all state-required trainings (CPR/FA, behavior management, medication administration if required)., • Valid drivers license with acceptable driving record., • Strong written documentation skills and proficiency with electronic health records., • Ability to work flexible hours, including evenings or weekends as needed., • Strong crisis management, decision-making, and conflict resolution skills., • High school diploma or equivalent required. Preferred Qualifications: • 4+ years experienceworking with individuals with developmental or intellectual disabilities., • 2+ years of supervisory or shift-lead experiencein residential or community-based services., • Associate or bachelor's degree in human services. In addition to competitive salaries, all full-time employees are offered: • Health, Dental, and Vision Insurance, • Paid time off and holidays, • Performance Bonuses, • CEU Training/Professional Development Stipend, • 401K Village Behavioral Health is an equal opportunity employer.