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Job DescriptionAbout GlideGLIDE is a nationally recognized center for social justice, dedicated to fighting systemic injustices, creating pathways out of poverty and crisis, and transforming lives. Through its integrated comprehensive services, advocacy initiatives, and inclusive community, GLIDE empowers individuals, families, and children to achieve stability and to thrive. GLIDE is on the forefront of addressing some of society’s most pressing issues, including poverty, housing and homelessness, and racial and social justice. GLIDE’s mission is to create a radically inclusive, just, and loving community mobilized to alleviate suffering and break the cycles of poverty and marginalization. Position Summary:The Family Services Manager (internally known as Family Resource Center Manager) supports the development and implementation of FRC’s core programming through detailed coordination, supervision of staff, program management and development, and contract compliance. This role is collaborative and detail-oriented, with a focus on building strong program infrastructure to ensure the smooth delivery of services. The FRC Manager contributes to effective operations, data integrity, program planning, administration, and stakeholder engagement—playing a vital role in program execution. The Family Resource Manager ensures, maintains and fulfills the contract requirements and goals of the Department of Education (DEC) Family Resource Center (FRC) contracts. This person will provide leadership and direction for GLIDE’s families and staff in the following areas: 1) Develop and implement family programming to increase and maintain full levels of family participation, 2) Oversee outreach and programming GLIDE services, 4) Work to enhance agency integration through programmatic collaboration by providing a wide range of services for families, and 4) Ensure that family programming is culturally appropriate. The FRC Manager must be willing and able to periodically work non-traditional hours (early evenings, holidays and weekends).Essential Duties and Responsibilities • Oversee and develop programming for families in the areas of parenting, education, child development, wellness, reduction of isolation, basic needs, case management services, and community building., • Oversees delivery of services and ensure alignment with CalAIM requirements., • Supports the development and review of family care plans to ensure a coordinated whole-person approach for Medi-Cal members., • Develops and refines operational workflows and processes to support effective family care resources, and implementation of program operations., • Partners with Director to support program alignment and ensure compliance with contractual, quality, and promising practices standards., • Recommends and implements goals and objectives, policies and procedures and ensures the resource center is staffed appropriately., • Oversees daily program operations and logistics by setting expectations, communicating goals, and monitoring work to ensure quality, timeliness, and compliance with policies., • Develops and implements program plans and resources, and provides training to ensure staff and partners understand their roles and responsibilities., • Will support with managing the program budget (i.e. monitoring costs incurred), and ensure project spend-down (monthly) in collaboration with Supervisor and Finance., • Collaborate across FRC Leadership to identify, develop, and implement processes and best practices that support the integration and coordination of service provision interdepartmentally for greater reach and impact., • Oversee diaper monthly diaper bank distribution, and basic need supplies distribution., • Work with Director to locate and facilitate securing consultants who contract with the resource center, to provide grant funded and required programming for families., • Assist with the development and rollout of new systems or programming as assigned., • Ensure data collection is accurate for reporting needs. Attend regular meetings to review data., • Hold quarterly Parent Advisory Meetings and facilitate parent leadership activities.Minimum Qualifications, • Bachelor's degree in social work, counseling or, related field or 5 years equivalent experience., • 2+ year’s experience in program management and administration, staff supervision, and operations oversight in a community-based social services agency serving children and families., • Strong child development and family systems knowledge., • Experience facilitating support groups and developing educational workshops for adults., • Communication: Excellent verbal, written, and public speaking skills to lead training, engage with stakeholders, and communicate effectively with staff and the community., • Experience serving families experiencing homelessness, involved with child welfare, navigating serious medical, developmental or behavioral challenges., • Knowledge of principles and practices of employee supervision, including work planning, assignment review and evaluation, discipline, and the training of staff in work procedures., • Experience with the principles and practices of leadership techniques for working with groups and fostering effective team interaction to ensure teamwork is conducted smoothly., • Principles and practices of program management including planning, development, implementation, and evaluation.Physical Requirements, • Ability to work on a computer and see details of objects at close range., • Ability to hear within normal range, and communicate effectively (in person, telephone or Zoom)., • Finger dexterity and the ability to use all standard office equipment.

Job DescriptionWhy Join Ivo?Ivo is an AI-powered contract intelligence platform built for in-house legal teams. Our products, Ivo Review, Ivo Assistant, and Ivo Repository, help organizations transform the way they review, manage, and understand contracts. Ivo automates complex legal workflows, uncovers hidden risk patterns, and delivers insights in seconds. We are building a marketing organization that is as dedicated to building an incredible product as our company is, and who has the highest standards for their own performance. Our customers are a demanding audience and they expect work that inspires and educates them. About the RoleWe are looking for a Content Marketing Manager to join our growing marketing team. In this role, you’ll own the strategy, execution, and distribution of content across multiple channels, from long-form thought leadership to educational content to social media and video. You’ll help us create compelling stories that resonate with our target audience, create interest and engagement with our prospects and customers, and drive pipeline for the business. Legal tech is an exciting field, and the capabilities of AI solutions are growing fast. We’re looking for someone who’s willing to learn from others, find exciting stories, and take the initiative to discover the truly valuable nuggets of information about AI for legal professionals.What You’ll Do • Develop and execute a content calendar that supports brand awareness, demand generation, and product education goals, • Source and research relevant stories from around the business, from our customers, and from the legal industry, • Write and edit high-quality content including blog posts, case studies, white papers, email campaigns, social media copy, and sales enablement materials, • Research and create videos, podcasts, and other interactive content formats, • Collaborate cross-functionally with product, sales, design, and customer success teams to source stories, insights, and subject matter expertise, • Maintain content marketing infrastructure of calendars, quote databases, and brand deliverables, • Build and maintain a library of customer stories and case studies that demonstrate measurable business impact, • Develop creative content campaigns to drive brand awareness and demand generation goals, • Manage and optimize content for SEO and AEO/GEO, ensuring content drives organic traffic and supports search visibility goals, • Track and report on content performance metrics, using data to inform strategy and iterate on what's working, • Partner with external agencies, freelancers, or contractors as neededWhat You Bring, • You have 3-6 years of experience in content marketing, ideally in a B2B SaaS, legal, or technology company, • Exceptional writing and editing skills, with the ability to adapt tone and style for different audiences and formats, • Proactive perseverance. You don’t just wait to be told what to do, you see a problem and solve it, • A portfolio of published work that demonstrates range, clarity, and strategic thinking, • Strong project management skills. You're organized, meet deadlines, and can manage multiple workstreams at once, • Experience creating content for an enterprise audience (legal, finance, or professional services experience), • Familiarity with SEO and AEO/GEO best practices and tools, • Familiarity with content analytics tools (e.g., Google Analytics, Marketo), • Familiarity with CRM tools like Salesforce, • Comfort working in a small, high-growth, high-velocity startup environmentYou Might Also Have, • Experience with video content production or podcast coordination, • Experience with graphic design tools (e.g. Figma, Photoshop), • A legal background, or deep familiarity with how legal teams think and workWhat We Offer, • An early seat on a marketing team that's building from scratch at a company with real momentum. You'll have genuine ownership over a content function, direct access to leadership, and the chance to define how Ivo shows up in the market at a moment when that still matters., • Competitive salary and equity, • Comprehensive health, dental, and vision benefits, • Commuter, HSA, and dependent care benefits, • The opportunity to shape a content function at a high-growth company

Job DescriptionAbout GlideGLIDE is a nationally recognized center for social justice, dedicated to fighting systemic injustices, creating pathways out of poverty and crisis, and transforming lives. Through its integrated comprehensive services, advocacy initiatives, and inclusive community, GLIDE empowers individuals, families, and children to achieve stability and to thrive. GLIDE is on the forefront of addressing some of society’s most pressing issues, including poverty, housing and homelessness, and racial and social justice. GLIDE’s mission is to create a radically inclusive, just, and loving community mobilized to alleviate suffering and break the cycles of poverty and marginalization. The Supervising Case Manager (SCM) oversees a team of 1–3 Case Managers, manages shift operations across all San Francisco neighborhoods, oversees hotline functions, validates relocations and reunifications, and safeguards all client-related supplies, vouchers, tickets, and funds. The SCM ensures high-quality mobile and onsite services that support clients experiencing homelessness toward stabilization and long-term well-being. Journey Home Supervising Case Manager spearhead mobile and on-premises client outreach, intake, assessment, and low-threshold to intensive case management: develop and manage individualized care plans, coordinate resources and wrap-around services, transport clients to appointments, connect clients with shelter and housing, facilitate health, mental health, and substance use disorder treatment, arrange travel and transportation, and help clients reunite with family, support networks, and careers for long-term well-being and housing stabilization. In this role, you will create, develop, and steward a caseload of approximately 20-25 clients at various stages of their journey toward housing stabilization and help approximately 3-5 people per month progress from homelessness toward housing stability. Journey Home Supervising Case Managers are assigned a regular shift (Day, Graveyard), must be available to work outside of their regular shift when assigned, and must be available to work special events or serve as emergency workers when required by community need. Shifts can be reassigned or rotated as the business needs of the operations change. Essential Duties and Responsibilities * Support the Program Manager and Director by enforcing Journey Home’s mission, policies, protocols, and contract requirements. Oversee all aspects of an operational shift, ensuring strong staff supervision and effective resource and schedule management for 24/7 operations. * Provide direct supervision, coaching, and performance management for 1-3 Case Managers to ensure high-quality, consistent services across all San Francisco neighborhoods. Lead case conferencing; review and approve case files, data entries, and required reports. * Verify all relocations and reunifications for appropriateness, documentation, safety, and legitimacy. Model excellence in direct case management. * Manage and safeguard all client supplies, vouchers, tickets, gift cards, and other valuables. Conduct daily inventories and weekly audits; report discrepancies immediately. Serve as primary asset control coordinator for an entire shift. Ensure team members are following strict asset control practices. * Lead shift briefings, debriefs, and weekly team meetings. Identify and document training needs and support staff development. * Oversee hotline response, triage, dispatch, and documentation. Train staff on SOP adherence and ensure team achievement of Key Performance Indicators (KPIs). * Ensure compliance with all fleet safety and operational protocols; serve as lead driver when needed. * Build and maintain collaborative relationships with CBOs, SFPD, SFFD, EMS, hospitals, clinics, statewide partners, and GLIDE internal programs (Welcome Center, Safety, Ambassadors, etc.). * Conduct outreach and engagement with individuals experiencing or at risk of homelessness. Connect clients to shelter, housing, and wraparound services to achieve Journey Home KPIs. * Ensure comprehensive documentation for 50–60 active clients per case manager, including intakes, assessments, notes, logs, engagements, referrals, and all required data. Submit accurate daily, weekly, and monthly reports on time in the required databases. * Transport clients to appointments; arrange travel; and ensure all client resources are tracked, distributed, and managed with the highest ethical and fraud-prevention standards. Coach team members to do the same. * Uphold all case management ethics, HIPAA rules, confidentiality protocols, and public communication guidelines, and train team members to do the same. Coach team members to do the same. * Connect clients to the full range of GLIDE and community-based services. Collaborate with all GLIDE neighborhood engagement and street-crisis response programs, integrating services where appropriate. Build rapport with neighborhood groups. * Develop outreach and educational materials and support leadership in coordinating special events that promote Journey Home and GLIDE services. * Engage in ongoing professional development, supervision, team meetings, community meetings, and required trainings. * Obtain jail clearance in San Francisco and other Bay Area counties to enter city and county jails to advocate on behalf of incarcerated clients; other clearances as necessary and approved by management to help support clients. Minimum Qualifications * Bachelor’s degree in social work, public health or, 2+ years providing outreach, navigation, and low-threshold to intensive case management services to high-risk populations, including expert knowledge of stabilization, shelter, housing, and substance use disorder treatment centers. * Must have experience and training in de-escalation, motivational interviewing, overdose reversal, data collection and case notes. * Experience providing street-based outreach services in urban settings and homeless encampments. * Ability to read, write, collect data, and document case notes to the expected professional standards. * Ability to establish and maintain effective collaborative relationships across Glide programs as well as with city agencies across San Francisco, the wider Bay Area, throughout California, and throughout the United States. * Must be able to successfully engage clients in services and retention through the application of motivational interviewing, risk reduction counseling, and strengths-based counseling techniques. * Must understand the social determinants of health and how they impact people experiencing homelessness, actively engaged in drug use, and proximate stressors. * Must be able to provide culturally competent, and trauma-informed support to diverse clients to help them achieve stability and self-sufficiency. * Exceptionally strong communication and trust-building skills are required, including comfort and proficiency with public speaking (i.e. 1:1 interaction with clients and community, group education, street outreach, etc.) Required Licenses and/or Certifications * Must have a valid California Drivers license. * Must have auto insurance and a clean DMV record with the ability to drive GLIDE’s Journey Home Service Van. * California Peer-to-Peer Support Specialist certification, or the ability to acquire one within 60 days of hire. * California Community Health Worker Certification preferred. Physical Requirements * Ability to work on a computer and see details of objects at close range. * Ability to hear within normal range, and communicate effectively (in person, telephone or Zoom). * Finger dexterity and the ability to use all standard office equipment. * Sit or stand comfortably; and the ability to navigate throughout office spaces (via elevator or stairs). * Activities that occur frequently are sitting, standing, walking, and handling materials and supplies. * Activities that occur occasionally are climbing stairs and manipulating fine objects with your fingers. * Activities that occur infrequently are bending, squatting, twisting, reaching straight above and below shoulder level, carrying and lifting up to 50 pounds. This is a .60% fte (24 hours per week) Exempt level positionWork EnvironmentGLIDE’s buildings are located in the Tenderloin neighborhood. GLIDE maintains an "open door" policy to the community and its clients, who frequently enter and leave the building. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job Description We are seeking an experienced Workday Project Manager to lead and deliver Workday initiatives across the organization. This role will be responsible for end-to-end project execution, including planning, coordination, risk management, and stakeholder communication, ensuring Workday programs are delivered on time, within scope, and within budget.The ideal candidate has strong experience managing Workday implementations, enhancements, or upgrades in complex enterprise environments and is comfortable working with distributed, cross-functional teams in a remote setup.Key Responsibilities • Lead and manage Workday projects from initiation through delivery, including implementations, enhancements, integrations, and upgrades., • Develop and manage project plans, timelines, milestones, budgets, risks, and dependencies., • Coordinate with HR, Finance, IT, Workday partners, and vendors to ensure successful delivery., • Facilitate project governance, status reporting, and executive-level communication., • Identify and mitigate project risks, issues, and resource constraints., • Ensure alignment with Workday best practices, compliance, and organizational standards., • Oversee testing, cutover planning, deployment, and post-go-live support activities., • Support change management, training coordination, and user adoption initiatives.Required Qualifications, • 7+ years of experience as a Project Manager delivering enterprise technology or SaaS projects., • Strong hands-on experience managing Workday projects, including at least one full lifecycle implementation or major upgrade., • Solid understanding of Workday modules such as HCM, Core HR, Payroll, Benefits, Recruiting, Financials, or Integrations., • Proven experience managing cross-functional, global teams in a remote environment., • Strong knowledge of project management methodologies (Agile, Waterfall, or hybrid)., • Excellent communication, organization, and stakeholder management skills.Preferred Qualifications, • PMP, PRINCE2, or similar project management certification., • Experience working with Workday implementation partners or system integrators., • Familiarity with Workday integrations (EIBs, Studio, third-party systems)., • Experience managing long-term contract engagements.