Enterprise Account Director, Government Utilities
4 days ago
Boston
Job Description About InvoiceCloud: InvoiceCloud is a fast-growing fintech leader recognized with 20 major awards in 2025, including USA TODAY and Boston Globe Top Workplaces, multiple SaaS Awards wins for Best Solution for Finance and FinTech, and national customer service honors from Stevie and the Business Intelligence Group. Judges also highlighted our mission to reduce digital exclusion and restore simplicity and dignity to how people pay for essential services, as well as our leadership in AI maturity and responsible innovation. It's an award-winning, purpose-driven environment where top talent thrives. To learn more, visit InvoiceCloud.com. Job Details InvoiceCloud is experiencing rapid growth and seeking an Enterprise Account Director to expand our presence in the Government and Utility sectors. In this role, you will lead complex enterprise sales cycles, engage high-profile stakeholders, and position InvoiceCloud as a strategic partner for organizations seeking modern, customer-friendly billing and payment solutions. You will bring deep industry expertise, exceptional relationship skills, and a consultative mindset to advance digital transformation across essential public service organizations. Success requires strategic thinking, strong business acumen, and the ability to influence senior decision-makers in long-cycle public sector sales environments. Success Profile: At InvoiceCloud, success is anchored in our core competencies. These competencies guide how every employee delivers impact across their role. Customer Centric • Cultivates trusted, consultative relationships with government and utility decision-makers, including C-level leaders, elected officials, and operational stakeholders., • Demonstrates understanding of public sector and utility billing workflows, regulatory considerations, procurement cycles, and customer experience priorities., • Uncovers client needs through deep discovery, translating challenges into solutions using InvoiceCloud's platform., • Positions InvoiceCloud as a long-term partner by sharing industry insights, best practices, and strategies that enhance operational efficiency and customer satisfaction., • Drives new enterprise revenue by prospecting, qualifying, and closing opportunities within target markets and territories., • Leads complex sales cycles end-to-end, from discovery through negotiation and contracting, navigating public sector processes effectively., • Designs data-driven account strategies that accelerate pipeline velocity, expand market penetration, and exceed annual quota targets., • Leverages competitive intelligence and market analysis to position InvoiceCloud's value clearly and compellingly., • Manages assigned territory and pipeline with discipline, accuracy, and accountability, ensuring predictable forecasting and execution., • Leads all aspects of the sales process, working independently while coordinating closely with marketing, product, alliances, and customer success teams., • Demonstrates strong negotiation capabilities, structuring agreements that create mutual value while safeguarding long-term client success., • Maintains detailed records of activity, opportunities, conversations, and decisions in CRM systems., • Uses CRM dashboards, reporting tools, and automated workflows to manage pipeline efficiently and prioritize high-impact activities., • Organizes deal cycles to streamline communication across internal stakeholders, reducing friction and accelerating time-to-close., • Applies structured territory planning, ensuring consistent outreach, prospecting, and market coverage., • Refines sales processes by identifying bottlenecks, improving handoffs, and applying lessons learned to future engagements., • Employs a consultative sales approach to reimagine digital billing and payment experiences for public sector and utility organizations., • Brings creative deal strategies, messaging, and value engineering techniques that differentiate InvoiceCloud in competitive environments., • Leverages AI-assisted tools for research, proposal development, content creation, and sales analysis to enhance productivity and impact., • Shares innovative ideas and market insights that help shape InvoiceCloud's go-to-market strategy and product direction., • 10+ years of enterprise sales experience, preferably within government or utility sectors, • Strong understanding of public sector procurement processes, budget cycles, and enterprise sales dynamics, • Proven success selling SaaS or technology solutions in long-cycle, consultative environments, • Exceptional communication, presentation, and interpersonal skills with the ability to influence C-level executives, • Demonstrated ability to build strategic relationships and manage complex stakeholder landscapes, • Strong business acumen and ability to translate client challenges into actionable solutions, • Expertise in negotiation, deal structuring, and navigating complex contractual processes, • Proficiency with CRM systems and Microsoft Office Suite, • Bachelor's degree in Business, Sales, Marketing, or related field; MBA preferred, • Medical, dental, vision, life & disability insurance, • 401(k) plan with company match, • Flexible Time Off (FTO), wellbeing days, paid holidays, and summer Fridays, • Mental health resources, • Paid parental leave & Backup Care, • Tuition reimbursement InvoiceCloud is committed to providing equal employment opportunities to all employees and applicants. We do not tolerate discrimination or harassment of any kind based on race, color, religion, age, sex, nationality, disability, genetic information, veteran or military status, sexual orientation, gender identity or expression, or any other characteristic protected under applicable laws. This commitment applies to all aspects of employment, including recruitment, hiring, placement, promotion, termination, layoff, recall, transfer, leave, compensation, and training. If you require a disability-related or religious accommodation during the application or recruitment process, and wish to discuss possible adjustments, please contact . Click here to review InvoiceCloud's Job Applicant Privacy Policy. For recruitment agencies: InvoiceCloud does not accept unsolicited resumes from agencies. Please do not forward resumes to our job aliases, employees, or any other company location. InvoiceCloud is not responsible for any fees associated with unsolicited submissions.