Front of the House Manager
14 days ago
Houston
Job Description Overview About Puttery Welcome to Puttery, where we've reinvented the classic game of putting with a modern twist. Our unique course offers exciting challenges at every turn, creating an engaging and social experience for friends and family. Beyond the game, we provide a lively atmosphere with an innovative bar area serving creative cocktails and delicious bites. At Puttery, we prioritize a welcoming environment where everyone can enjoy their time, whether it's for a special event, a date night, or a casual outing with friends. Responsibilities Location: Houston, TX. 77007. (This is a 100% onsite position) 1818 Washington Ave, Ste 180, Houston, TX. 77007. Position Type: Salary + Bonus. Compensation: $52,000 - $58,000 + Bonus Hours of Operation: Mon - Thur, 4 PM - 11 PM. Friday, 12 PM -1 AM. Saturday, 12 PM - 1 AM. Sunday, 12 PM - 9 PM. Title: Front of House Manager (Resturant Manager) Responsibilities: Bar Front of House Manager: • Oversee bar operations, including service quality, cleanliness, and inventory management., • Conduct bar meetings and ensure adherence to steps of service., • Focus on providing excellent first impressions to guests., • Deliver exceptional customer service and address guest inquiries and needs., • Train staff in menu knowledge and reinforce service standards., • Develop and implement processes and structures to enhance the overall guest experience., • Collaborate and coordinate with fellow Front of House Managers to create a cohesive unit dedicated to hospitality and service excellence., • Maintain a flexible schedule, including working on days, nights, holidays, and weekends., • Uphold and enforce safety and sanitation regulations to ensure a secure and clean working environment., • Foster effective communication between guests, front-of-house staff, supervisors, and managers., • Assist with daily staffing, recruitment, training, and continuous development of front-of-house personnel., • Manage shifts, ensuring the efficient flow of daily operations., • Comply with health and safety regulations, minimizing risks to both employees and guests., • Perform any other duties as requested by management. Qualifications Qualifications and Skills • Preferably, two or more years of experience in the service industry as a manager., • Familiarity with cash registers, point-of-sale systems, or reservation management., • Friendly, outgoing, and adaptable to a fast-paced, high-energy environment., • Willingness to work flexible schedules, including days, nights, holidays, and weekends., • Strong organizational, teamwork, and multitasking skills., • Excellent verbal and written communication abilities. Puttery is dedicated to promoting equal opportunity in the workplace, preventing discrimination and harassment, including sexual misconduct, based on legally protected diversity characteristics (such as race, color, religion, national origin, sex, age, disability, sexual orientation, gender identity or expression, family status, citizenship, genetic information, and veteran status) in its application, hiring processes, and employment decisions. Puttery takes proactive measures to prevent retaliation and to cultivate a respectful, equitable, and inclusive environment for all team members.