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Job DescriptionSalary: $70,000-$80,000 The Company Frank & Eileen was born in 2009 when former engineer Audrey McLoghlin sought to reinvent the button-up for women a category previously focused solely on men. Inspired by Audreys Irish grandparentsour brand namesakes, Frank & Eileenwe have grown slowly and intentionally from our best-Italian-fabric-in-the-world-obsessed beginnings. Now a globally recognized fashion brand, Frank & Eileen is a certified woman-owned, women-led B Corp business that has retained 100% ownership while working with the same ethical, sustainable manufacturers for over a decade. Our mission is to model and support female entrepreneurship as a force for goodall from our family-friendly HQ in sunny California. The Role Frank & Eileen is opening our very first US flagship store on Madison Avenue in New York City! From our Irish country house HQ in sunny California to the heart of Manhattan, our woman-owned, woman-led, B Corp-certified brand journey continues as we enter our NYC era. Join us in this exciting evolution of our business - we are hiring a Front of House (FOH) Assistant Store Manager plays a key leadership role in supporting the daily operations and overall success of the Frank & Eileen New York Flagship Store. This role partners closely with the General Store Manager to ensure a best-in-class customer experience, drive sales performance, and lead a high-performing front-of-house team. The ideal candidate is a natural coach, passionate about selling and service, and thrives in a fast-paced, luxury retail environment. Responsibilities • Support the Store Manager in achieving sales goals and maintaining a luxury client experience., • Lead daily team huddles, communicate priorities, and provide ongoing coaching and real-time feedback to FOH associates., • Observe, teach, and coach selling behaviors on the floor to ensure consistent service and performance standards., • Take ownership of customer relationships and handle escalations with grace and professionalism., • Drive daily sales metrics, conversion, and UPT goals through hands-on leadership and team engagement., • Partner with the Store Manager and cross-functional teams to implement in-store initiatives and retail activations., • Manage front-of-house operational processes including opening/closing procedures, customer service policies, and floor readiness., • Communicate with the Back of House team to ensure the selling floor is always fully stocked and visually aligned., • Lead by example in delivering personalized, elevated service to every customer., • Foster a culture of clienteling and relationship-building among the sales team., • Ensure the store environment reflects Frank & Eileens brand standards at all times. Who You Are • 24 years of retail management experience, preferably in luxury or premium retail., • Proven leadership skills and a passion for coaching and team development., • Strong selling, service, and clienteling abilities., • Excellent communication and problem-solving skills., • Ability to work a flexible schedule, including weekends, holidays, and evenings., • Experience executing a new store opening, a plus., • Must be able to stand for extended periods, bend, reach, and lift up to 50lbs. Compensation Salary Range of $70,000-$80,000 This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the contractor. Duties, responsibilities and activities may change, or new ones may be assigned at any time with or without notice. *Frank & Eileen is an equal opportunity employer, celebrating diversity and creating an inclusive environment for our employees and customers. We are committed to comply with all Federal, State and local laws providing EEO and all other employment laws and regulations.

Job Description Full-Time Retail Sales Representative T-Mobile Premium Retailer – TCC Wireless Base pay and commission! The Retail Sales Representative (RSLSREP) enjoys a fast-paced and high energy environment. As an RSLSREP you are the connection between the customer and the T-Mobile brand. You are fun, energetic and fierce about the wireless industry and knowing your gear inside and out – from the latest phones to the most competitive pricing plans. As a member of the TCC Wireless family, you have a passion for creating long-lasting relationships and meaningful connections with not only your customers, but your business colleagues as well. Essential Functions: Must be able to perform the essential functions of the position with or without reasonable accommodation. • Provides world-class customer service including greeting customers in the stores, answering phones and assessing their needs., • Drives monthly revenue goals through acquiring new customer accounts, maximizing existing customers’ accounts, identifying revenue opportunities, and excelling in quality metrics., • Builds relationships with TCC Wireless employees and customers across all channels of the business., • Works with store management in opening, closing and operating the retail facility, including but not limited to cash handling, inventory count and deposits as governed by operations control standards., • Ensures compliance with all company policies and procedures., • Maintains store appearance, back room, restrooms and individual work area according to the retail store standards., • Patiently explores customer needs regarding their experience with thoughtful questions and support with service activations, changes and bill payments, equipment replacement, selling accessories and processing price plan changes and upgrades., • RSLSREP is responsible for achieving assigned performance metrics. Minimum Qualifications: • High School Diploma or GED, • At least 18 years of age, • Minimum 6 months experience in retail and/or sales with a strong customer focus, • Legally authorized to work in the United States, • Ability to work nights, weekends, and holidays in a retail environment, • Professional, energetic, honest, patient and empathetic, • Ability to problem solve, analyze results, plan for the future, and make good decisions, • Excellent written, verbal and interpersonal communications skills, • Reliable transportation, • Must be able to stand for long periods of time on the sales floor, • Must be able to move and/or lift up to 25 pounds Benefits Offered: • Aflac Insurance, • 401k match, • Phone service discounts, • Development and growth opportunities EEO Statement: TCC Wireless LLC, is an equal opportunity employer. All decisions concerning the employment relationship will be made without regard to age, race, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination, retaliation or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated. Other Duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Job Description Part-Time Retail Sales Representative T-Mobile Premium Retailer – TCC Wireless Base pay and commission! The Retail Sales Representative (RSLSREP) enjoys a fast-paced and high energy environment. As an RSLSREP you are the connection between the customer and the T-Mobile brand. You are fun, energetic and fierce about the wireless industry and knowing your gear inside and out – from the latest phones to the most competitive pricing plans. As a member of the TCC Wireless family, you have a passion for creating long-lasting relationships and meaningful connections with not only your customers, but your business colleagues as well. Essential Functions: Must be able to perform the essential functions of the position with or without reasonable accommodation. • Provides world-class customer service including greeting customers in the stores, answering phones and assessing their needs., • Drives monthly revenue goals through acquiring new customer accounts, maximizing existing customers’ accounts, identifying revenue opportunities, and excelling in quality metrics., • Builds relationships with TCC Wireless employees and customers across all channels of the business., • Works with store management in opening, closing and operating the retail facility, including but not limited to cash handling, inventory count and deposits as governed by operations control standards., • Ensures compliance with all company policies and procedures., • Maintains store appearance, back room, restrooms and individual work area according to the retail store standards., • Patiently explores customer needs regarding their experience with thoughtful questions and support with service activations, changes and bill payments, equipment replacement, selling accessories and processing price plan changes and upgrades., • RSLSREP is responsible for achieving assigned performance metrics. Minimum Qualifications: • High School Diploma or GED, • At least 18 years of age, • Minimum 6 months experience in retail and/or sales with a strong customer focus, • Legally authorized to work in the United States, • Ability to work nights, weekends, and holidays in a retail environment, • Professional, energetic, honest, patient and empathetic, • Ability to problem solve, analyze results, plan for the future, and make good decisions, • Excellent written, verbal and interpersonal communications skills, • Reliable transportation, • Must be able to stand for long periods of time on the sales floor, • Must be able to move and/or lift up to 25 pounds Benefits Offered: • Aflac Insurance, • 401k match, • Phone service discounts, • Development and growth opportunities EEO Statement: TCC Wireless LLC, is an equal opportunity employer. All decisions concerning the employment relationship will be made without regard to age, race, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination, retaliation or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated. Other Duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Job Description JOB TITLE: Overnight Manager REPORTS TO: General Manager and Front Office Manager Purpose for the Position: To close the day, ensure all revenues, receipts, and ledgers are balanced, check in and out hotel guests, answer telephones, provide maximum levels of guest service, and support the hotel’s rooms division in any way required to ensure complete guest satisfaction. Supervise overnight staff. Deliver friendly efficient customer service and to ensure the safety hotel guests, at all times. Essential Responsibilities: • Greet, register, and assign rooms to guests of the hotel., • Verify customers’ credit, and establish how the customer will pay for the accommodation upon check-in., • Keep records of room availability and guests’ accounts using computerized property management system., • Perform nightly audits., • Prepare daily credit limit and cash reports., • Perform simple bookkeeping activities, such as balancing receipts and revenues for the day, and perform income audit on all revenues posted (i.e., calculating restaurant checks and telephone charges to ensure proper revenues have been posted) prior to closing the day., • Review accounts and charges with guests during the checkout process., • Transmit and receive messages using telephones or telephone switchboards., • Contact overnight housekeeping or maintenance staff when guests report problems., • Answer inquiries pertaining to hotel services, registration of guests, and shopping, dining, entertainment, and travel directions., • Record and address guest complaints, referring customers to managers as necessary., • Answer all incoming phones in three rings or less., • Complete “bucket checks” to ensure all accounts are current and comply with standards established by the hotel’s Controller and Front Office Manager., • Responsible for all aspects of the hotel running properly during overnight period., • Lead the fire brigade during the overnight shift., • Send out and distribute morning reports., • Be an outgoing, welcoming personality for the hotel., • Use logical thinking and personal judgment to perform a variety of office tasks., • Make decisions based on your own judgment and company policy., • Follow instructions without close supervision., • Speak and write clearly and accurately., • Be available to work overnight shifts, weekends, and holidays., • FSD certification within 6 months of employment, • High School Diploma, • Proficient in Microsoft Office, • Ability to multi-task, • Customer Service Oriented Environmental Conditions: Inside: Protection from weather conditions, but not necessarily from temperature changes. A job is considered “inside” if the worker spends approximately 75% or more of the time inside. Math Skills: Requires mathematical development sufficient to be able to: Compute discount, interest, profit and loss, commission, markups and selling price, ratio and proportion, and percentages. Calculate surface, volumes, weights, and measurements. Language Skills: Must have developed language skills to the point to be able to: Read newspapers, periodicals, journals, and manuals. Write business letters, summaries, and reports using prescribed format and conforming all rules of punctuation, grammar, diction, and style. Participate in discussions and debates. Speak extemporaneously on a variety of subjects. Relationship to Data, People, and Things: Data: Compiling: Gathering, collating, or classifying information about data, people, or things. Reporting and/or carrying out a prescribed action in relation to the information is frequently involved. People: Speaking-Signaling: Talking with and/or signaling people to convey or exchange information. Includes giving assignments and or directions to helpers or assistants. Things: Operating-Controlling: Starting, stopping, controlling, and adjusting the progress of machines or equipment. Operating machines involves setting up and adjusting the machine materials as the work progresses. Controlling involves observing and turning devices to regulate reactions of materials.

Job Description WHO WE ARE: How will transportation and mobility evolve? What will the vehicle of the future look like – and how will those vehicles be repaired? How can the next chapter of your career contribute to solving these transportation challenges and more? NexaMotion Group (NMG) is on a mission to simplify complex vehicle repair to keep the world moving. We are a leading automotive parts distributor represented across the U.S., Puerto Rico, and Canada, and through patent-winning software and technology, we are revolutionizing our industry. What has remained constant throughout our 50-year history of transformation is our dedication to our customers, our team members, and to the values on which NMG was founded: Commitment, Humility, Optimism, Integrity, and Respect. A career with NMG offers the opportunity to make an impact within a rapidly growing organization – the chance to learn, lead, collaborate, and connect with other solutions-oriented, forward-thinking professionals. We invest meaningfully in training and development, empowering you to build your future alongside ours and shape a career unique to your talents, interest, and purpose. THE OPPORTUNITY: The Assistant Branch Manager will report to the Director of Sales and Operations, and will be responsible for assisting the branch operations, while providing outstanding service to our customers. The Assistant Branch Manager's responsibilities will include achievement of KPIs in these areas: warehouse operations, coordinating delivery / logistics, inventory management, office support management to include deposits, credits, and CODs, and reverse logistics. • Handling inbound and outbound customer calls, providing excellent customer service in accordance with NMG policies and procedures, • Fulfill incoming customer orders accurately and efficiently, while maintaining precise inventory control, • Maintain an ongoing, effective relationship with key customers within the local market and maintain overall service standards for the entire customer base., • Implement operations best practices at the assigned branch, maintaining a clean and organized workplace., • Assist and oversee cash management process between the Branch and the Regional Credit department; work with Regional Credit Manager to address local customer credit/collection issues., • In conjunction with Regional Operations Manager, review location to ensure current facility is optimized with respect to customer service and delivery reach., • Up to 3 years of leadership experience in warehouse or distribution environment., • Strategic thinking skills with strong business analytical skill sets., • Excellent communication and people management skills, especially in regards to training and employee development., • Proficiency in Microsoft Office suite., • Demonstrated superlative leadership qualities with the ability to train and develop team members., • Proven ability to work in a fast-paced environment while setting priorities, managing diversity of job responsibilities with effective organizational skills, and working within deadlines., • Bachelor’s degree with concentration in a business related discipline preferred or equivalent work experience. The work environment characteristics described here are representative of those an associate encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job the associate is regularly required to talk or hear. The associate is regularly required to sit, stand or walk. The associate is occasionally required to use hands to finger, grasp, handle or feel; climb; balance; stoop; kneel; crouch; push or pull; and reach with hands and arms. The associate must occasionally lift and/or move up to 50 pounds. TRAVEL REQUIREMENTS: Candidates will need to be willing to travel to 3 branch locations located in Bronx, NY and Queens, NY.

Job DescriptionDescriptionDominate the New York Private Aviation Market with Silver Air Are you a top-tier sales professional in New York, ready to seize the next big opportunity in private aviation? Silver Air Private Jets is expanding aggressively, and we’re on the hunt for sales powerhouses who can thrive in this high-stakes environment. If you’re driven by the challenge of building lasting relationships with high-net-worth clients, closing deals on industry-leading products, and being part of a company that rewards innovation and excellence, then we want you on our team.New York is a battlefield, and at Silver Air, we equip our Private Jet Advisors with the tools to dominate. We don’t just sell flights; we offer an elite, unparalleled luxury experience that commands attention from the city’s most influential and affluent clients. Here’s why Silver Air should be your next move: • Exclusive Flight Club: Our Flight Club is an invitation-only membership designed for the city’s power players. As a PJA, you’ll be in the driver’s seat, selling this exclusive membership that offers seamless, hassle-free access to private jet services. This is your chance to be the go-to advisor for New York’s elite., • Unrivaled Aircraft Management: Our aircraft management services are unmatched in the market. With a reputation for transparency, efficiency, and a customer-first approach, you’ll have the competitive edge needed to close deals in a city where clients demand nothing but the best. With top certifications from leading auditing firms, Silver Air is the name that stands for safety, trust, and premium service in private aviation., • Sell Exclusivity: Represent our Flight Club membership, an elite product that simplifies travel and elevates the private jet experience for New York’s most powerful clients. You’ll be the face of a brand that delivers unparalleled luxury and service., • Command the Market: With our aircraft management solutions, you’ll offer jet owners a program that sets the standard for transparency, security, and efficiency. In a market as competitive as New York, this is your ticket to success., • Maximize Your Earnings: We offer a commission structure that’s as aggressive as you are. In New York’s high-octane market, your success will be rewarded with industry-leading compensation. This is where your hard work pays off, big time., • Leverage Elite Networks: Gain exclusive access to strategic partnerships with luxury brands and high-end clubs, giving you direct connections to the city’s wealthiest and most influential individuals. Your network will be your most powerful tool in expanding your reach and closing major deals. As a Private Jet Advisor, you're not just a salesperson; you're a top-tier part 135 dealmaker with the connections, drive, and expertise to dominate the private aviation market. You have a proven track record of skyrocketing revenue growth and optimizing sales operations. To be successful, you need: • Unmatched Relationship Skills: You have a sharp instinct for building and sustaining high-value relationships with High Net Worth Individuals, particularly in sectors like luxury automotive, wealth management, and high-end real estate. You understand their needs and how to deliver unmatched value., • Expert Industry Knowledge: With 10+ years of hands-on Part 135 sales and sales operations experience, you've mastered the art of closing big deals and managing a lucrative book of business worth $5-20 million. You’re not just experienced; you’re a heavy hitter who knows how to bring in serious revenue.WHAT YOU’LL LEAD: Your mission is clear: dominate the market by leading aggressive, results-driven initiatives: • Strategic Domination: Develop and execute a bold charter marketing strategy that doesn’t just follow industry trends but sets them. You’re here to lead, not follow., • Executive Partnership: Collaborate directly with executives to shape and propel our charter services to the forefront of the industry. Your insights will be pivotal in steering the company toward unparalleled success., • High-Stakes Sales: Push the envelope in selling charter block-time products, using your deep industry knowledge and elite network to outpace the competition and crush your targets., • Sales Mastery: Proven track record in high-stakes sales, particularly in the luxury or private aviation industry, with a focus on managing and closing large deals in competitive markets like New York., • Relationship Building: Exceptional ability to build and maintain strong relationships with High Net Worth Individuals, understanding their unique needs and delivering tailored solutions that exceed expectations., • Industry Knowledge: In-depth knowledge of Part 135 operations, private jet services, and luxury lifestyle offerings. Experience working with clients in related sectors such as luxury automotive, wealth management, and high-end real estate is highly desirable., • Strategic Marketing: Expertise in developing and executing aggressive marketing strategies that align with industry trends and drive significant revenue growth., • Networking Excellence: Ability to leverage and expand elite networks, building connections that lead to high-value sales opportunities., • Negotiation & Closing Skills: Strong negotiation skills with the ability to close deals effectively, ensuring client satisfaction while maximizing revenue., • Analytical Thinking: Ability to analyze market trends, client needs, and sales data to inform strategic decisions and optimize sales performance., • Unlimited PTO for full-time Team Members, • Fully paid health insurance coverage for you and your family (full-time Team Members), • Generous personal development and employee assistance programs, • Top-of-the-line equipment (Apple, Microsoft, Dell, Lenovo, etc.), • Flexible leadership team, • You have the flexibility to make your own hours while earning commissions., • Pet insurance, • 401k/Roth with a 5% match on day one of hire., • HSA, FSA, and dependent care savings accounts

Job Description ANINE BING is looking for a Sales Advisor/ Stylist to join the team at our store located in Meatpacking. The Sales Advisor (which we refer to as Stylist) is the ultimate ambassador for ANINE BING. The person in this role will work with an in-store sales team to drive sales through customer relationship selling and 1:1 personalized service experience. The ideal candidate is eager to cultivate and grow customer relationships and loves to work passionately with a growing team to meet and exceed store sales goals. Responsibilities Include: • Provide best in class service to our customers, on their terms, in store & digitally., • Meet and exceed store sales goals., • Seek fashion and product knowledge to build your styling expertise, • Build lasting relationships with customers and drive sales through personal client outreach., • Essential to be comfortable selling in-store and virtually through the use of technology, • Maintain a clean and organized presentation of the store space, • 1-3 years fashion, styling or retail sales experience, • Experience in personal styling and a goal driven environment, • Ability to build and maintain a client book, • Ability to bring a positive, engaging energy to the workplace, • Excellent communication skills, • Ability to provide feedback and insight about clientele and product, • Work/Life Balance: Flexible work schedules and encouraged paid time off, • Wellness: ANINE BING covers 75% of costs for your medical, dental, and vision insurance and offers an array of other benefits for you and your dependents, including a generous parental leave program ANINE BING seeks to empower its employees by providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Diversity and inclusion is critical to our success as a global brand, and we seek to recruit, develop, and retain the most talented people from a diverse candidate pool. More about ANINE BING ANINE BING is a Los Angeles-based fashion house founded in 2012 that blends elements of Scandinavian simplicity with American energy to offer modern wardrobe essentials for women seeking a timeless yet rebellious approach to everyday style. Since its launch, ANINE BING has evolved into a global brand, available in over 90 countries with a growing network of brick-and-mortar retail stores in key cities worldwide. Powered by a global team of over 250 employees, ANINE BING is headquartered in Los Angeles and Paris, with additional offices in New York and Shanghai. Full compensation packages are based on candidate experience New York pay range$18—$21 USD

Job Description About the Brand Our mission: To craft an ever-evolving collection of perfumes and home fragrances that let you play with scent to express everything that is you. We are here for every side of you. Collect them all. Mix’ and match. And most importantly: follow your nose. From the height of Millennialism to a new era in 2025, we never stop evolving. Bold, boundary-breaking, and beautifully in-between. We are rooted in genderfulness - not as a passing trend, but as a constant way of being. Because identity isn't static. And neither are we. We embrace the full spectrum. Every facet of self. The moods. The phases. The playful contradictions. The joy of reinvention - Never one thing, and never meant to be, We stand for multiplicity. Invite you into the power of scent - where fragrance isn't gendered, but generous. Where binaries dissolve. And something new takes shape. BoySmells.com About the Role We are seeking an innovative and results-driven Store Manager for our pop up powered by the Leap Platform, coming to New York City October 2025 through April 2026. You will lead with a strategic mindset, developing and executing plans that drive sales, enhance customer interactions, and strengthen community ties. A key part of this role is recruiting and developing a high-performing team through thoughtful hiring, coaching, and performance management. You’ll foster a collaborative, goal-oriented environment by setting clear expectations and leading by example. As a local market expert, you will use your knowledge of community events and networking opportunities to drive store traffic, client engagement, and brand awareness. You’ll also partner with neighboring stores and execute impactful in-store activations to grow the customer base and elevate the brand presence. Operational excellence is at the core of this position. You will ensure brand standards are met across all areas of store operations, including visual merchandising, cleanliness, inventory management, and shipment processing. The ideal candidate thrives in an independent, fast-paced retail environment and is confident in managing daily operations such as opening/closing procedures, team scheduling, and payroll accuracy. This role may extend beyond your primary location, occasionally supporting other Leap-powered stores within the market. This includes assisting with new store openings, onboarding team members, providing sales floor coverage, or leading community activations. Position Requirements • Proven experience in retail or customer service, ideally within boutique, premium, or lifestyle brands, with a passion for delivering exceptional customer experiences and cultivating long-term client relationships., • Strong business acumen with the ability to interpret key performance metrics, identify trends, and adapt strategies to drive store performance and profitability., • Demonstrated ability to deliver personalized service and build authentic client connections that reflect the brand’s values and enhance loyalty., • Lead a proactive talent strategy through recruiting, networking, and succession planning to build strong pipelines and ensure long-term team stability., • Ensure operational excellence across scheduling, payroll, inventory management, visual standards, and policy compliance to drive consistent store performance., • Proficiency with digital tools such as Shopify, Endear, Slack, and Google Workspace to support business operations, client engagement, and team communication., • Flexible availability, including evenings, weekends, holidays, and occasional travel as needed., • Ability to actively lead on the sales floor, including standing, walking, using ladders, and lifting up to 50 lbs., • Inspirational Leadership: Coaches and empowers others through hands-on leadership and consistent feedback., • Customer-Obsessed: Prioritizes service excellence and leads by example in creating memorable, personalized client experiences., • Entrepreneurial Mindset: Thrives in fast-paced, ever-changing environments with a focus on adaptability and innovation., • Collaborative Communicator: Builds trust across teams and communicates effectively to drive alignment and results., • Emotional Intelligence: Demonstrates strong self-awareness, empathy, and the ability to lead with warmth, sensitivity, and professionalism in all interactions., • Detail-Oriented: Ensures all operational and brand standards are executed with accuracy and precision., • Brand Expert: Possesses deep knowledge of product materials, craftsmanship, and brand story to enrich the client experience and empower the team to sell with confidence.Key Performance Indicators (KPIs), • Sales & Profitability: Meets and exceeds store sales targets, driving strong results in conversion, AOV, and UPT., • Client Engagement: Achieves high Net Promoter Scores (NPS) and client retention through personalized outreach and relationship-building., • Operational Compliance: Maintains inventory accuracy, visual standards, and procedural excellence. The Leap platform powers insight-driven retail stores for modern brands, delivering superior performance with minimized risk. We manage 100+ stores across the country proudly partnering with trailblazing brands such as Billy Reid, Frankies Bikinis, Grown Brilliance, Malbon Golf, MZ Wallace, Paper Planes, Ring Concierge, SET and many others. To hear more about our platform directly from our CEO, click here! Leap offers a competitive total rewards package, which includes: • Unlimited PTO (blackout periods apply), • Commission Eligible, • Healthcare benefits (medical, dental, vision), • Flexible time off (paid company holidays, unlimited paid time off, sick leave, parental leave), • Access to company perks (commuter benefits, 401K, paid sabbatical, employee discounts at Leap stores, employee referral bonus, telecom reimbursement), • Employee Assistance Program Powered by JazzHR 5tn8hpMZdO

Job Description Full -Time Retail Sales Representative T-Mobile Premium Retailer – TCC Wireless Base pay and commission! The Retail Sales Representative (RSLSREP) enjoys a fast-paced and high energy environment. As an RSLSREP you are the connection between the customer and the T-Mobile brand. You are fun, energetic and fierce about the wireless industry and knowing your gear inside and out – from the latest phones to the most competitive pricing plans. As a member of the TCC Wireless family, you have a passion for creating long-lasting relationships and meaningful connections with not only your customers, but your business colleagues as well. Essential Functions: Must be able to perform the essential functions of the position with or without reasonable accommodation. • Provides world-class customer service including greeting customers in the stores, answering phones and assessing their needs., • Drives monthly revenue goals through acquiring new customer accounts, maximizing existing customers’ accounts, identifying revenue opportunities, and excelling in quality metrics., • Builds relationships with TCC Wireless employees and customers across all channels of the business., • Works with store management in opening, closing and operating the retail facility, including but not limited to cash handling, inventory count and deposits as governed by operations control standards., • Ensures compliance with all company policies and procedures., • Maintains store appearance, back room, restrooms and individual work area according to the retail store standards., • Patiently explores customer needs regarding their experience with thoughtful questions and support with service activations, changes and bill payments, equipment replacement, selling accessories and processing price plan changes and upgrades., • High School Diploma or GED, • At least 18 years of age, • Minimum 6 months experience in retail and/or sales with a strong customer focus, • Legally authorized to work in the United States, • Ability to work nights, weekends, and holidays in a retail environment, • Professional, energetic, honest, patient and empathetic, • Ability to problem solve, analyze results, plan for the future, and make good decisions, • Excellent written, verbal and interpersonal communications skills, • Reliable transportation, • Must be able to stand for long periods of time on the sales floor, • Aflac Insurance, • 401k match, • Phone service discounts TCC Wireless LLC, is an equal opportunity employer. All decisions concerning the employment relationship will be made without regard to age, race, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination, retaliation or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated. Other Duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Job Description Part-Time Retail Sales Representative T-Mobile Premium Retailer – TCC Wireless Base pay and commission! The Retail Sales Representative (RSLSREP) enjoys a fast-paced and high energy environment. As an RSLSREP you are the connection between the customer and the T-Mobile brand. You are fun, energetic and fierce about the wireless industry and knowing your gear inside and out – from the latest phones to the most competitive pricing plans. As a member of the TCC Wireless family, you have a passion for creating long-lasting relationships and meaningful connections with not only your customers, but your business colleagues as well. Essential Functions: Must be able to perform the essential functions of the position with or without reasonable accommodation. • Provides world-class customer service including greeting customers in the stores, answering phones and assessing their needs., • Drives monthly revenue goals through acquiring new customer accounts, maximizing existing customers’ accounts, identifying revenue opportunities, and excelling in quality metrics., • Builds relationships with TCC Wireless employees and customers across all channels of the business., • Works with store management in opening, closing and operating the retail facility, including but not limited to cash handling, inventory count and deposits as governed by operations control standards., • Ensures compliance with all company policies and procedures., • Maintains store appearance, back room, restrooms and individual work area according to the retail store standards., • Patiently explores customer needs regarding their experience with thoughtful questions and support with service activations, changes and bill payments, equipment replacement, selling accessories and processing price plan changes and upgrades., • High School Diploma or GED, • At least 18 years of age, • Minimum 6 months experience in retail and/or sales with a strong customer focus, • Legally authorized to work in the United States, • Ability to work nights, weekends, and holidays in a retail environment, • Professional, energetic, honest, patient and empathetic, • Ability to problem solve, analyze results, plan for the future, and make good decisions, • Excellent written, verbal and interpersonal communications skills, • Reliable transportation, • Must be able to stand for long periods of time on the sales floor, • Aflac Insurance, • 401k match, • Phone service discounts TCC Wireless LLC, is an equal opportunity employer. All decisions concerning the employment relationship will be made without regard to age, race, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination, retaliation or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated. Other Duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Job Description Location: Roselle, New Jersey Job Type: Full-time, Hourly, Flexible with Evening & Weekends Hourly Rate Range: Starting at $22/hr Benefits: Paid Training; Employee Discount; Health Insurance; Dental Insurance; Vision Insurance; Retirement Plan Come work for the BEST DISPENSARY in the State of NJ! (named by NECAAN Cup of Champions) Job Summary: We are seeking a driven and dependable Retail Supervisor to lead store operations, develop high-performing teams, and ensure consistent execution of tasks in a compliant and efficient manner. This role requires strong leadership, problem-solving and change management to maintain operational excellence and drive business success. Reporting to the General Manager, you will oversee store performance, inventory accuracy, and customer experience, ensuring alignment with Joyleaf's standards in service, education, and regulatory compliance. As a Retail Supervisor, you will be responsible for team coordination, operational execution, and compliance enforcement, fostering a culture of accountability and continuous improvement. You will lead training initiatives, drive KPI's, and ensure smooth daily operations, preparing both yourself and your team for long-term growth and success in a fast-paced retail environment. Key Skills/Experiences Required: • Supervisor Experience: Demonstrated leadership as a supervisor, prior experience managing people, providing feedback and ability to mentor, motivate and guide a team towards achieving sales & operational goals effectively, • Strong Communication & Interpersonal Skills: Sharp ability to provide constructive feedback, engage in active listening and communicate effectively with empathy and understanding, • Organized and Detail-Oriented: Highly organized individual with a meticulous attention to detail, capable of following processes and ensuring accuracy in all tasks., • Change Management and Emotional Intelligence: Proficient in change management practices, displaying emotional maturity to navigate challenges and adapt positively to evolving situations., • Sales and Customer Service: Experience in sales with a track record of meeting or exceeding targets, adept at customer relationship management and driving revenue growth., • Driving KPIs/Compliance: Skilled in driving service and operational excellence and achieving Key Performance Indicators (KPIs), ensuring continuous improvement, adherence to compliance and alignment with organizational goals., • Cannabis Experience (Plus): Knowledge or experience in the retail cannabis industry is advantageous, although not mandatory, demonstrating a strong interest or background in the field. High Level Overview of Responsibilities: • Leadership & Team Management: Lead and support a team of Retail Leads and Associates in delivering exceptional customer experience and execution of shift activities., • Operational Execution: Responsible for ensuring team is assigned the right tasks for store readiness at opening, including security, cleanliness, organization, supporting cash administration and adherence to safety protocols, and oversee closing procedures., • Inventory & Compliance Management: Manage incoming deliveries, conduct compliance audits, verifying wholesale costs, lab data, and order accuracy, and coordinating vault processing and stocking., • Customer Experience & Sales Leadership: Lead by example on the sales floor, utilizing Joyleaf Way of Selling to maximize customer experience and sales performance., • Training & Development: Support new hires through onboarding and mentorship, reinforcing company values and expectations. Company Overview: At Joyleaf, finding the right product choice is paramount, and we empower our customers through immersive online and in-store experiences. We understand that knowledge is key to making the right decisions, which is why we invest in training our employees to be product experts and to possess empathy, compassion, and understanding. Our goal is to assist our customers in discovering the ideal product that creates their unique experience of joy. Approachability is at the core of our brand, as we strive to create a comfortable and judgment-free environment. Our friendly team warmly welcomes everyone, fostering a space bursting with color and vibrancy. If you are passionate about spreading joy, providing exceptional customer experiences, and being a part of a team that embraces fun and empowerment, Joyleaf is the place for you. Join us on our mission to create experiences of joy and discover your joy at Joyleaf today! Physical Demands/Requirements: This position requires the employee to frequently remain stationary (sit or stand) up to 50% of the time or more on occasion. Employees will frequently operate a computer and/or other machinery. Employees may be required to lift and carry boxes of more than 10 pounds frequently and may occasionally be required to lift boxes of more than 30 pounds. The person in this position frequently communicates with staff members, leadership and customers and must be able to exchange accurate information in various types of customer service, employee relations, business, and/or retail situations. Description of the Work Environment: The position requires work at irregular hours, e.g. nights and weekends, overtime, alternating shifts. Joyleaf is an Equal Opportunity Employer, and we are committed to creating a diverse and inclusive company culture Joyleaf does not discriminate against candidates and employees because of their disability, sex, race, gender identity, sexual orientation, religion, national origin, age, veteran status, or any other protected status under the law. Joyleaf is committed to the full inclusion of all qualified individuals. In keeping with our commitment, Joyleaf will take steps to ensure that people needing accommodation are provided with reasonable accommodation. Accordingly, if reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the position, and/or to receive all other benefits and privileges of employment, please contact .

Job Description Job title: Housing Specialist Reports to: Director of Social Services/Program Director FLSA Status: Non-Exempt / Full Time Date Issued: March 2021 POSITION SUMMARY: The Housing Specialist is responsible for permanent housing placement for all families of the shelter. The Housing Specialist will have an assigned caseload and will be responsible for the successful placement of the families in accordance with HPCDC/Tilden Hall and other agency requirements. ESSENTIAL JOB FUNCTIONS: Principal Duties & Responsibly: Family: Intake / Case Management • Meet with the family within 48 hours of their arrival to the facility; assess their housing needs and eligibility for subsidized housing. Assist the family in obtaining the needed documentation to obtain permanent housing., • Complete Initial Housing Plan, and progress notes in the Uniform Client Chart., • Ensure supporting documents are printed and filed in designated sections in client chart., • Ensure that clients understand and work towards meeting their responsibilities as outlined in the Code of Conduct., • Provide comprehensive case management, including counseling services and other appropriate supportive services, to include developing a family-specific housing plan., • Collaborate with the case management staff in advocating for housing entitlement and needed supportive services for the family., • Source, contact and follow through potential housing resources and leads., • Establish and develop new linkages with real estate brokers and landlords. Maintain an active roster of real estate brokers and landlords., • Cultivate relationship with permanent housing providers., • Coordinate services offered by the shelter staff, landlords, city agencies, community agencies and all other aspects involved in securing permanent housing., • Conduct Housing Workshops for clients., • Track all referrals and provide on-going follow-up to clients and feedback to sources and leads., • Assist clients with completing relevant applications for housing subsidies and programs., • Advocate on behalf of the clients to ensure that they receive the appropriate subsidies., • Arrange apartment interviews with landlords and accompany clients to view potential permanent housing, as needed., • Liaise with rental agents and landlords to ensure that potential housing meets Tilden Hall requirements for "client readiness" and act as expediter, as needed., • Ensure successful transition of families into permanent housing and provide clients with local community information and resources that they can rely upon for solving problems that may arise., • Maintain client data in the Uniform Client Chart. Ensure that supporting documentation is complete, accurate and current at all times. Maintain a hard copy of printed data and supporting documentation in the client charts. Administration • Perform timely and accurate input of all required client information in the Uniform Client Chart to ensure compliance with OTDA regulatory requirements, DHS requirements and HPCDC/Tilden Hall standards., • Prepare all mandated reporting as required by supervisor and funding agency., • Establish advocacy network with community resources., • Actively participate as a member of the shelter's multi-disciplinary team., • Attend shelter meetings, agency meetings and staff training, as agreed to with supervisor., • Facilitate on-going housing empowerment workshops for staff., • Assess effectiveness of referral agencies and provide feedback to supervisor, as appropriate., • Prepare all mandated reporting as required by supervisor and funding agency., • Other special projects and responsibilities as needed. ADDITIONAL JOB FUNCTIONS: • Adheres to all policies and procedures, including those prescribed in the Highland Park CDC Employee Handbook., • Maintain confidentiality and do not disclose information learned through the course of the job with people other than those who need to know including employee information, financial information, client information, etc. COMPETENCIES: To perform the job successfully, an individual demonstrates the following competencies. • Customer Service Orientation: Manages difficult or emotional situations with internal and external stakeholders; Responds promptly to customer needs; Responds to request for service and assistance. Maintains and communicates a positive “can do” attitude with internal and external stakeholders., • Problem Solving: Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Uses reason when dealing with emotional topics., • Systems Thinking: Demonstrates an ability to (a) see how organizational systems (e.g., internal/external conditions, processes, people) interact and influence each other, and (b) how these systems create and contribute to specific issues (e.g., high voluntary turnover) and strengths (e.g., strong customer focus)., • Planning / Organization: Prioritizes and plans work activities; Uses time efficiently: Plans for additional resources; Develops realistic action plans. Leverages tools to manage workflow and reprioritizes accordingly., • Service and Teamwork - Understands the needs and wants of the organization, customers, co-workers and supervisors in order to provide accurate, complete and timely service and to further the mission, values and goals of the organization., • Oral Communication: Speaks clearly and persuasively in positive or negative situations; listens and gets clarification., • Written Communication: Writes clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet needs; Presents numerical data effectively; Able to read and interpret written information., • Ethics: Treats people with respect: Inspires the trust of others; Works with integrity and ethically; Upholds organizational values., • Dependability: Follows instructions; Responds to management direction; Takes responsibility for own actions; Keeps commitments., • Initiative: Volunteers readily; Undertakes self-development activities; Seeks increased responsibilities; Takes independent actions and calculated risks; Looks for and takes advantage of opportunities; Asks for and offers help when needed. QUALIFICATIONS: To perform this job successfully, and individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and / or ability required. • Minimum Required Education & Experience:, • HS Diploma or GED required, • Associates Degree Preferred, • Certification in First Aid, CPR, • Bilingual Preferred, • Must possess Valid NYS Driver’s License., • Preferred Education & Experience:, • Associates degree preferred, • Computer Skills:, • Proficient in computer software programs (Word, Excel, Power Point, CARES, etc.), • Language skills:, • Excellent verbal and written communication skills. Reads and comprehends simple instructions, short correspondence, and memos; Writes simple correspondence; Presents information in one-on-one and small groups situations outside stakeholders, clients and other employees., • Bilingual is preferred GENERAL PHYSICAL REQUIRMENTS AND WORKING CONDITIONS: • GENERAL WORKING HOURS:, • Generally, this position is Monday through Friday., • WORKING FROM HOME:, • Most essential functions of this job cannot be completed working from home., • TRAVEL:, • May be required to travel about 5% of the time to purchase items or to attend a training or go to the post office as needed., • PHYSICAL REQUIREMENTS:, • The physical activity for the Housing Specialis is:, • Reaching. Extending hand(s) and arm(s) in any direction., • Walking. Moving about on foot to accomplish tasks, and has an ability to navigate from one location to another., • Lifting. Must raise objects from a lower to a higher position or move objects horizontally from position to-to-position., • Feeling. Must be able to perceive attributes of objects, such as size, shape, temperature or texture by touching with skin, particularly that of fingertips. Assesses potential safety threats, such as by exposure to chemicals and heat from malfunctioning equipment., • Talking and hearing. Able to express and exchange ideas by means of the spoken word. Ability to receive detailed information through oral communication and to make the discrimination in sound., • Repetitive motions. Substantial movements (motions) of the wrist, hands, and and/or fingers., • Physical requirements for the Housing Specialist:, • Sedentary work: Exerting up to 10 pounds of force occasionally and / or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time, with walking and standing required only occasionally., • The visual acuity requirements for the Housing Specialist (including color, depth perception and field vision)., • Required to have close visual acuity to perform an activity such as preparing and analyzing data and figures, transcribing, viewing a computer terminal; extensive reading; visual inspection to determine the accuracy, neatness, and thoroughness of the work. The physical demands described here are representative of those that must be met by an employee to successfully perform the Essential Functions. Reasonable accommodations may be made upon an employee’s request. This Job Description is not intended, and should not be construed, to be an exhaustive list of all Job Functions, Competencies, Skills and Work Environment/Conditions associated with this job. It is meant to be an accurate reflection of principal job elements useful for recruiting and selecting employees, assigning work and evaluating performance. Additional responsibilities may be assigned, and management retains the right to change this Job Description at any time. Acceptance of this Job Description does not constitute an employment agreement or contract. The Company is an at-will employer and reserves the right to terminate employment for any reason or no reason, with or without notice to the employee. JOB DESCRIPTION ACKNOWLEDGEMENT AND ACCEPTANCE Employee Signature Date Supervisor’s Signature Date

Job Description ADMINISTRATOR We are excited to invite a passionate and experienced Administrator to join our team! Homes for the Homeless (HFH) is searching for an experienced operations manager for an Administrator position at one of our family shelters located in the Bronx. Our facilities provide shelter and transitional housing assistance, as well as social services and educational supports, to families with children experiencing homelessness. As the Administrator, you will provide leadership to the administrative teams at the facility, as well as its directors (including early education/childcare, afterschool/recreation, social services/family services, maintenance/building operations, and security). Join us and be a part of an organization that values your contribution and cares deeply for the community we serve. ABOUT HOMES FOR THE HOMELESS: Homes for the Homeless operates shelters for families experiencing homelessness in NYC. Our family residences are more than just a place to sleep. Families can make the most of their stay through accessing an array of onsite programs. Many of these programs are also available to people living in the local community. Our goal is to have a positive impact so families can thrive long after they leave our shelters. ESSENTIAL DUTIES AND RESPONSIBILITIES: • Responsible for the daily operations of the Family Shelter., • Provide direct supervision and management to the directors of the following departments: Social Services/Family Services; Childcare/Early Education; Recreation/Afterschool; Security; Maintenance/Building Operations; and Administration., • Serve as the primary liaison to Department of Homeless Services program administrators to discuss any challenges, including care day reconciliations, intake of client families, and any issues impeding families’ access to benefits, employment, or housing., • Report weekly, monthly and/or annually to governing agencies, including OTDA, DHS, ACS, or DOE, as well as to the HFH central office, and monitor DHS and CARES client tracking system., • Assure the facility remains in compliance with all applicable State and Local laws and regulations and that the program and the facility are maintained at a level of excellence that will surpass the requirements of all inspections., • Uphold all DHS and HFH shelter policies and procedures and ensure all facility staff and clients comply as well., • Develop and maintain quality assurance procedures and practices for the facility, and ensure proper service provision., • Attend meetings, conferences and seminars as needed in order to remain knowledgeable in the field of homeless services. Stay up to date on current policies and proposed policies that may affect the operations of Tier II shelter facilities., • Recommend hiring and promotions, and make corrective and termination decisions in conformance with agency personnel policies., • Review purchasing, payroll and petty cash to ensure compliance with HFH procedures., • Serve as the primary liaison to local service providers and community leaders to ensure the facility maintains a good relationship with the community, as part of the organization’s Good Neighbor plan., • Perform other related duties as needed. QUALIFICATIONS: • Commitment to HFH’s mission, vision, and values., • Master’s Degree preferred, or a Bachelor’s Degree in related fields., • Minimum eight (8) years of experience in social services or a relevant field, with at least four (4) years in a management or supervisory role., • Experience managing a Tier II facility welcomed., • Ability to provide exemplary customer service to residents and other stakeholders, and ability to remain calm under pressure., • Exceptional leadership skills in dealing with both staff and residents, • Excellent computer skills, • Strong verbal and written communication skills, with emphasis on face-to-face, empathetic communication with staff and shelter residents, • Bilingual is a plus. COMPENSATION/EEO: In order to attract and retain a high-performance workforce, Homes for the Homeless offers a dynamic and rewarding work environment, with a focus on ensuring an appropriate work-life balance. In addition to a competitive salary, full-time permanent employees are eligible for excellent benefits including comprehensive health insurance (including medical, dental, and vision), an employer-funded 403(b) retirement plan, commuter benefits, life insurance, Work/Life Assistance Program, 3 weeks paid vacation, 10 sick days, 3 personal days and 12 paid holidays. Homes for the Homeless is committed to promoting an inclusive organizational environment of dignity and respect. We are an Equal Opportunity Employer (EEO) committed to equal treatment, and prohibit any form of discrimination or harassment based on age, race, religion, creed, color, national origin, sexual orientation, veteran or military status, sex (including pregnancy, childbirth and related medical conditions), gender (including gender identity and gender expression), disability, predisposing genetic characteristics, marital status, arrest or conviction, domestic violence victim status, familial status, or any other basis that would be in violation of any applicable federal, state, or local law. TIME SHIFT: 9am -5pm SALARY: $80,000 - $85,000

Job DescriptionCompany Description The Class is a mindful wellness company with a global digital presence, and elevated studio experiences in NY and LA. Through a music driven practice we exercise the body to engage the mind. Through physical conditioning, we work out mental and emotional behaviors to create new tools for experiencing life. Founded in 2013 by Taryn Toomey, The Class is a wringing out, literally and figuratively, of the body, mind and soul. And it's fun! Headquartered in NYC, we are growing our passionate team as we continue to grow the scale and positive impact of The Class for people around the world. Job Description The Class is seeking a passionate and proven Studio Manager to lead our NY studio team and operations. A hands-on go-getter, you will own the day-to-day operations of the Tribeca Studio, managing the team and performance plan to exceed revenue goals and nurture a best-in-class experience for our students, teachers and team members. Elevating our service standards, you will ensure every interaction reflects our commitment to excellence and hospitality. You will be responsible for creating and fostering an inclusive, warm, welcoming, and high-touch environment for everyone who enters our doors while achieving performance goals and growing the studio revenue. What you’ll do: Sales & Marketing • You will partner with leadership to create and manage a sales plan and studio schedule to exceed revenue and capacity goals for the Tribeca studio., • Monitor and report on studio performance against revenue targets and key performance indicators daily., • Manage the operating budget and maintain budget controls and procedures to ensure that expenses stay within the set budget and efficiency metrics are met., • Collaborate with Marketing and assist the Partnership and Production teams with planning, marketing and executing promotional campaigns, including Class promotions, workshops, email campaigns, and special events., • Serve as the NY point person for in-studio retail including sales training, inventory replenishment, and visual merchandising. Operations & Management • You will work from the Tribeca studio at least 5 days a week and oversee day-to-day studio operations, including cleaning, maintenance, supply management, customer service, compliance, scheduling and payroll., • Develop a staffing plan aligned to Class needs and budget requirements, ensuring adequate staff coverage for Classes, events, and other activities, covering shifts yourself as needed on a daily basis., • You will hire, manage and mentor the NY Studio Team fostering an inclusive, supportive, and high-performing work environment with continuous attention on training and development., • Work in partnership with producers and teachers on the smooth, supportive coordination of the daily studio operations., • Develop training programs that aimed at increasing studio revenue and elevating customer satisfaction., • You will partner with the LA Studio Manager to align best practices and create consistency in the studio experience and policies wherever appropriate., • You will partner with Production to oversee and uphold audio and visual protocols for in-studio and live streaming content., • Maintain a clean, well-organized, welcoming and on-brand environment for all students and team members., • Exemplify a love for excellent customer service, addressing any student concerns or feedback promptly and professionally., • You will model a best-in-class hospitality mentality that provides exceptional service to students, teachers and staff, and inspires others to do the same., • You will have the confidence and clarity to manage conflict in high pressure situations and raise issues to the appropriate places as needed., • Invest in programs and experiences that increase engagement of the studios and foster a sense of community before and after Class.Qualifications Who you are: • You have a passion for health and wellness and the work of The Class., • You love being around people and working in-person in a fast-paced environment., • You are a people-person and a relationship builder - you enjoy mentoring people and building community., • You have an entrepreneurial spirit and are motivated to lead a studio and team., • You have an acute attention to detail and you care about the small stuff., • You’re a solution oriented problem solver willing to roll up your sleeves - no task is too small - if something goes wrong, you’re there to fix it., • You have excellent communication and customer service skills., • You are an enthusiastic, energetic, personable, and friendly team player., • You have at least 3 years of management experience in a fitness, retail, hospitality or a customer service business., • You have hired, managed, and mentored successful, engaged teams comprised of part-time employees., • You have been responsible for hitting sales targets and managing operating budgets., • You have proven experience in hospitality management or a related field, with a track record of creating exceptional guest experiences., • You have experience and confidence working in MindBody, ClassPass, and other scheduling tools. Additional Information The approximate salary range for this full-time salaried position is $75,000 - $95,000 plus health benefits. The exact salary offered may vary based on job-related factors that are unique to each candidate, including but not limited to: skill set, experience, education and training, business needs and market demands. The Studio Manager role is based in NYC and requires five days per week in studio, including at least one weekend shift, as well as on high-attendance days, during workshops and events, and on certain holidays. What we offer: * Unlimited paid vacation policy * Medical, dental, vision, & 401K plan * A free digital subscription, studio attendance, and employee discounts on all retail products * A dynamic, creative, fun, and kind work environment centered around the method Equal Opportunity Employment Statement: The Class is committed to providing equal employment opportunities to all employees and applicants. We do not discriminate based on race, color, religion, age, sex, national origin, disability, genetic information, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Job DescriptionWho We Are OWL Services is the premier sales, installation, program management and service provider to retail, commercial, fleet, aviation and marine, and emergency power generation companies across the U.S. With 33 offices and distribution centers and more than 1,400 field service professionals, OWL delivers on a service platform that includes construction, compliance and testing, maintenance and repair, modernization and re-imaging, and EV charging solutions to keep businesses and people moving 24 hours a day, 7 days a week, 365 days a year. OWL Services’ companies have received numerous awards over the years for exemplary customer service. Most recently it was the recipient of EVgo’s Deployment Excellence Award in its first-ever class of awardees in the National EV Charging Recognition Program. Come join us! For more information visit OWLServices.com and follow us on LinkedIn. The Role We are seeking a skilled and hardworking Petroleum Service Technician to join our Southeastern team in NORTH CAROLINA. The service technician's role entails diagnosing and repairing electronic and mechanical issues, software and hardware installations, and performing emergency and scheduled repairs and maintenance. This is an opportunity for a long-term position and to join a growing company. Must be willing to relocate to North Carolina. Must have industry experience. Responsibilities • Effectively diagnose and repair customer equipment., • Conducts work in a professional manner and provides stellar customer service., • Performs repairs and scheduled maintenance in a timely manner., • Follows safety rules and guidelines., • Maintains truck inventory and supplies., • Maintains truck clean, hazard free, and performs all scheduled maintenance on company vehicle., • Submits proper and neat paperwork outlining repairs completed and parts used., • Previous experience as a petroleum service technician., • High School diploma/GED., • Excellent verbal and written communication skills., • Mechanical and electrical equipment knowledge., • Dresser Wayne Dispensers, • Fuel Dispensers, • Verifone POS, • Veeder Root, • Fuel Master, • Red Jacket, • FE Petro, • The petroleum service technician position requires standing, bending, kneeling, and climbing., • Position requires the use of a ladder., • Position requires the ability to lift and manipulate up to 50 pounds., • Position requires travel., • 10 Paid Holidays, • Flexible Time Off, • 401(k) Company Match, • Health, Dental, and Vision Insurance, • HSA and FSA, • Disability & Occupational Accident Insurance, • Company-Paid Life Insurance Policy, • Employee Assistance Program (EAP), • World-class paid training program for you to learn the skills for long term career success

Job DescriptionJob Title: Manager, Business Intelligence & Client Success Location: Remote – US (Eastern Time Zone Compensation: $120,000 - $140,000 plus Bonus and Benefits About Centric Software: Centric Software stands at the forefront of innovation, delivering cutting-edge PLM solutions tailored specifically for the retail, fashion, footwear, luxury, and consumer goods industries. Our enterprise software applications are designed to meet the unique challenges of the fast-moving consumer goods market, empowering businesses to manage, optimize, and execute their critical processes with ease. From concept to production, our software solutions streamline the journey of bringing products to life. We support our customers in effectively managing materials, sourcing, quality, and pricing, ensuring every step leads to a successful final catalog. With Centric Software, businesses can navigate the complexities of product development with confidence and agility. Job Summary:Centric Market Intelligence (CMI), a division of Centric Software, is seeking a results-driven and client-centric Business Intelligence & Client Success Manager to serve as a strategic partner to our high-value clients in the fashion and retail industry. This role blends data-driven insights, account management, consultancy, and operational excellence to ensure our clients achieve their desired outcomes with our platform. Key ResponsibilitiesClient Success Management • Experience, • 5–8 years of experience in a Client Success, Account Management, or related role, ideally within a B2B SaaS company or the fashion/retail sector., • Direct experience in the fashion and retail industries is required., • Skills & Competencies, • Proven success managing enterprise-level accounts and meeting/exceeding growth and retention goals., • Strong analytical and reporting skills, with experience leveraging tools such as Salesforce, Hubspot, Mixpanel, Intercom, and Jira., • Ability to develop and present high-impact client-facing materials to stakeholders across all levels., • Skilled in clienteling, system adoption, and implementing engagement strategies through internal applications., • Exceptional verbal and written communication in English., • Detail-oriented, with excellent organizational and multitasking abilities. “The US base salary range for this full-time position is $120,000 – 140,00 base + bonus and benefits. Our salary ranges are determined by role, level, and location. The range for each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Candidates who exceed the specified experience and relevant education or training may be considered for compensation above the stated range. Please note that the compensation details listed reflect base salary, and certain positions may be offered additional variable incentives.” Centric Software provides equal employment opportunities to all qualified applicants without regard to race, sex, sexual orientation, gender identity, national origin, color, age, religion, protected veteran or disability status or genetic information. Powered by JazzHR V6b0xlGC0l

Job DescriptionDescription: JOB TITLE: Client Services Public Benefits Enroller EXEMPTION: Non-Exempt REPORTS TO: Program Director SUPERVISES: N/A PURPOSE OF THE POSITION: Coordinate access to resources that help clients secure access to public benefits. I. SPECIFIC RESPONSIBILITIES include, but are not limited to • Assess client eligibility for public benefits by completion of an over-the-phone or in-person financial intake, • Provide screening, information, and 1-to-1 assistance to connect individuals to public benefit programs, • Recruit and/or obtain referrals of clients that are determined to be eligible for benefits enrollment services, • Effectively utilize external and internal databases (e.g. Client Track, Client Navigator), • Represents and promotes the agency’s mission and programs in various public settings (outreach sites, events, organizations, referring agencies, etc.), • Abide by privacy laws and understand the need to maintain client confidentiality, • Keep track of program goals and ensure the goals are met, • Education/Degree minimum requirement: Bachelor’s Degree preferred, or professional and community experience that may be the equivalent of or a substitute for a formal Bachelor’s Degree, • Experience working in a non-profit or community setting, preferred, • Customer service experience preferred, • Knowledge of public assistance programs and familiarity with enrollment processes (Medicare, Medicaid, SNAP, LIHEAP, LIS, MSP, etc.), • Ability to independently develop strong partnerships with internal and external stakeholders and effectively conduct outreach, • Excellent customer service, relationship, and problem-solving skills, • Detail-oriented, highly organized, and dependable, • Superior organizational, interpersonal, time management, and written and oral communication skills, • Build and maintain close, daily interactions with co-workers and supervisors, • Effectively communicate with outside agency staff, • Have a strong sensitivity to cultural differences present among staff and clients within our organization, • Helping community members with legal services and maintaining confidentiality, • Work primarily in an office setting, • Considerable time is spent at a desk using a computer, • May attend various meetings with different personnel and supervisors, • Some travel throughout Brooklyn, New York is required to meet with clients, • Flexible schedule for occasional evening or weekend work The Client Services Public Benefits Enroller position focuses on determining clients’ eligibility and completing their enrollment in public benefits. BENEFITS Benefits included Medical, dental, vision, and life insurance along with the opportunity to participate in additional voluntary life, disability, and 403B retirement plan. Up to four weeks paid vacation. Compensation: $42,500 - $45,000 per year, commensurate with education and experience. This is a full-time position at 35 hours per week. Requirements:

Job Description Who we are: For over 20 years, Global Relay has set the standard in enterprise information archiving with industry-leading cloud archiving, surveillance, eDiscovery, and analytics solutions. We securely capture and preserve the communications data of the world's most highly regulated firms, giving them greater visibility and control over their information and ensuring compliance with stringent regulations. Though we offer competitive compensation and benefits and all the other perks one would expect from an established company, we are not your typical technology company. Global Relay is a career-building company. A place for big ideas. New challenges. Groundbreaking innovation. It's a place where you can genuinely make an impact – and be recognized for it. We believe great businesses thrive on diversity, inclusion, and the contributions of all employees. To that end, we recruit candidates from different backgrounds and foster a work environment that encourages employees to collaborate and learn from each other, completely free of barriers. Your role: As the Strategic Customer Success Manager, Enterprise, you will lead and manage the relationships between Global Relay's marquee customers! The Strategic Customer Success Manager, Enterprise engages in ongoing account management, reconciliation, upselling, and providing world class customer service. You will work closely with internal stakeholders to provide a single interface for customer inquiries. Additionally, you will be tasked with organizing and executing special projects across the Customer Success team. Your responsibilities: • Provide world class service in handling and resolving customer enquiries, • Work with Global Relay departments, including Sales, Legal, Accounting, Provisioning, and Customer Support to solve critical customer issues, • Understand and explain features and benefits of Global Relay services, • Identify sales and upsell opportunities to existing customers, • Manage the ongoing relationship between Global Relay and enterprise accounts by developing strong relationships, • Assess, clarify, and validate customer needs on an ongoing basis to accomplish land and expand goals, • Leads and manages the relationship between Global Relay and clients that fall under the Major Accounts Program (MAP) and other high priority existing customer base, • Organize, and track projects and campaigns to executed by the greater Customer Success team, • Conduct phone prescreening phone interviews of potential employees then recommend to the team lead, • Degree or Diploma and/or 3+ years of account management or customer service-related experience, ideally in the information technology sector with an understanding of cloud solutions, • Demonstrates ability to assess customer needs and deliver appropriate solutions, • Professional business manner with the ability to comfortably interact with various executive business levels, • Proven ability to effectively manage time, workload and shifting priorities in a fast-paced environment with a strong attention to detail, • Excellent verbal and written communications skills, • Previous direct experience with Salesforce or other CRM system is highly desirable, • Resourceful with strong problem-solving skills, • Enthusiastic, strong worth ethic and positive attitude Global Relay advertises the pay range for this role in compliance with applicable pay transparency laws. Individual pay rates are determined by evaluating factors such as expertise, skills, education, and professional background. The range below reflects the expected annual base salary, which is only one element of our comprehensive total rewards package designed to reflect our company pay philosophy, culture and values. We aim to foster an inspiring work environment and support employees' work-life rhythms. We provide a comprehensive health benefits program, including extended health coverage, and short-term / long-term disability insurance. Employees receive annual allotted vacation days, which increase based on tenure. Other benefits include paid sick days, maternity/parental leave enhanced program, commuter benefits, and a 401(k)-retirement plan with company contribution matching. This role is also eligible for a commission structure. For employees at our New York office, we provide additional perks and amenities to enhance your work experience including a subsidized meal program, courtesy of our in-house culinary team! Base salary$90,000—$125,000 USD What you can expect: At Global Relay, there's no ceiling to what you can achieve. It's the land of opportunity for the energetic, the intelligent, the driven. You'll receive the mentoring, coaching, and support you need to reach your career goals. You'll be part of a culture that breeds creativity and rewards perseverance and hard work. And you'll be working alongside smart, talented individuals from diverse backgrounds, with complementary knowledge and skills. Global Relay is an equal-opportunity employer committed to diversity, equity, and inclusion. We seek to ensure reasonable adjustments, accommodations, and personal time are tailored to meet the unique needs of every individual. We understand flexible work arrangements are important, and we encourage that in our work culture. Whether it's flexibility around work hours, workstyle, or lifestyle, we want to ensure our employees have a healthy work/life balance. We support and value a hybrid work model that blends collaboration with the team in the office and focus time from the comfort of your home. To learn more about our business, culture, and community involvement, visit .

Job Description Relationship Associate Location: Union City, NJ Salary: $18.08 About Us Grameen America is a nonprofit microfinance organization dedicated to helping low-income women entrepreneurs build businesses to enable upward financial mobility. We envision an inclusive society in which all entrepreneurs, regardless of gender, race or income, have access to fair and affordable financial services. We provide affordable capital, credit- and asset-building, education and peer support to enable our members to boost their business income, create jobs and transform communities. Founded by Nobel Peace Prize laureate Muhammad Yunus in 2008, Grameen America is now the fastest growing nonprofit microfinance organization in the U.S., having achieved tremendous milestones in its first 16 years of operations, investing in 220,000 low-income women entrepreneurs while demonstrating measurable impact. Our members have repaid their loans at a rate of over 99% and have become economic drivers in their communities. For more information, please visit grameenamerica.org About the Job The Relationship Associate position is an entry level position at GAI, designed to be the first step in a career path with the organization. We are seeking a motivated individual who thrives on delivering exceptional customer service, engaging in outreach activities, enjoys working with people, providing excellent customer service, and contributing to member recruitment and outreach efforts of the branch. A positive attitude, strong communication skills, and a willingness to learn are key to success in this role. The Relationship Associate reports to the Branch Manager. On- Site Work Requirements Grameen America operates on the ground, within the communities we serve. Employees are expected to work in person at both the branch and in the community based on program needs and in consultation with their Branch Manager. At a minimum, employees must be present at the branch at least three (3) days per week but based on operational needs you may be required to be onsite for up to five (5) days per week per your supervisor’s discretion. Key Responsibilities as a Relationship Associate: Relationship management • Conduct weekly center meetings during which we collect and follow-up with loan repayments, share program updates and educational discussions, • Build strong and positive relationships with members to support both retention and business growth., • Respond to member inquiries promptly and professionally, Assist with problem solving & engagement., • Conduct in-person home verification and business visits to verify and ensure the legitimacy and accuracy of borrower’s information., • Uphold high standards of service, quality, and productivity., • Conduct outreach through various channels within the neighborhoods your branch serves, which requires regular local travel. This includes in-person & virtual touch points with entrepreneurs and potential future members at local businesses, residential and commercial areas, etc. Outreach activities also include conducting info sessions, group training, etc. at various locations within the community., • Monitor member loan activity, ensuring compliance with loan criteria, disbursement guidelines, and repayment schedules., • Bilingual proficiency in English and Spanish., • Strong customer service and communication skills., • High level of integrity, discipline, punctuality, and work ethic., • Ability to multitask, manage time effectively, and maintain strong attention to detail., • Basic numeric and problem-solving skills., • Collaborative and self-motivated — able to work independently and as part of a team., • Flexibility to work varied hours (early mornings/evenings) Monday through Friday., • Comfortable using computers, email, smartphones, tablets (iPad), Zoom, and related technologies., • High School diploma or equivalency preferred, or two years of relevant work experience required. Valid driver’s license required depending on business location. What We Offer You: • Medical, dental, and vision insurance plans, • Paid Holidays, vacation and sick time, • 401K retirement savings plans, • Flexible Spending Account (FSA), • Training and development opportunities, • Wellness platform with two free coaching sessions per month, • And more! Grameen America is an Equal Opportunity Employer (EEO) committed to diversity and inclusion in its workplace. Grameen America employment decisions are based on job requirements and individual skills and qualifications without regard to the applicant’s race, ethnicity, color, religion, sex, gender, gender identity, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by applicable federal, state, or local law. Grameen America, Inc participates in the E-Verify program. Visa sponsorship is not provided. Must be able to legally work in the U.S.

Job Description Imagine being a healthcare provider whose sole mission is to focus on delivering high-quality patient outcomes, but with the knowledge that you need to constantly document your compliance with key healthcare regulations along the way. Now imagine tasking someone with a limited compliance background to manage that, with looming risks of audits, breaches and fines hanging over your practice. Compliancy Group's vision is to deliver stress-relieving, tech-enabled services and software to the healthcare community that create stronger trust between patients and providers. We're on a mission to support small and midsized medical practices as they work to comply with critical, ongoing healthcare compliance requirements. We're looking for a Strategic Customer Success Manager who thrives in a high-impact role, loves building deep relationships with clients, and is motivated by helping customers succeed. You'll manage a small, high-value portfolio consisting of Compliancy Group's biggest and most strategically important customers, guiding executives and stakeholders through adoption, renewal, and growth, while collaborating closely with expansion sales reps and cross-functional teams to drive growth, harness the voice of the customer and resolve support and billing issues as they arise.. This is a remote role with opportunities to meet virtually or in-person for strategic business reviews, planning sessions, and team collaboration. Why You'll Love This Role: • You'll manage a small portfolio of high-value accounts, giving you the chance to build meaningful relationships and make a real difference in customer outcomes., • Your work will have a direct impact on gross retention and long-term customer success. In addition, as you'll be managing our highest potential accounts, your efforts will also drive meaningful growth for the business; your work product will be on center stage!, • You'll lead executive-level conversations, QBRs, and strategic initiatives that shape customer outcomes., • You'll collaborate with a supportive team across Sales, Product, and Support, advocating for customers and influencing product and service direction., • You'll have autonomy to drive account strategies and the visibility to see the direct results of your efforts.Qualifications:, • 5+ years of Customer Success, Account Management, or related client-facing experience, ideally managing high-value or enterprise accounts., • Proven ability to drive retention, adoption, and long-term customer success., • Experience leading executive-level conversations, business reviews/QBRs, and complex client presentations., • Strong business acumen and ability to align solutions to customer objectives. Strong plus to a candidate that has either worked in the healthcare space (healthcare providers rather than surrounding verticals) or is familiar with spanning efforts across diverse, cross-functional teams and needs., • Excellent communication, relationship-building, and influencing skills across multiple organizational levels., • Comfortable collaborating across teams, including Sales, Product, and Support., • Experience with SaaS or subscription-based business models preferred., • Bachelor's degree or equivalent professional experience.Responsibilities:, • Serve as a trusted advisor to a small portfolio of high-value accounts, driving long-term success., • Own gross retention and renewal outcomes, proactively identifying and mitigating risk., • Monitor account health, product adoption, and usage to ensure optimal customer results., • Lead executive business reviews (QBRs), sharing insights, value realized, and strategic recommendations., • Coach clients on best practices, guiding them to maximize adoption and impact., • Develop and execute strategic account plans aligned with customer goals and company solutions., • Collaborate with expansion sales team members on growth opportunities, without direct quota responsibility., • Advocate for customer needs internally and provide feedback to Product, Marketing, and Support teams.What CG Can Offer You:, • Opportunity to make a direct, measurable impact on high-value clients and the business as a whole., • Competitive base salary plus performance-based bonus tied to gross retention and account success., • Extensive training and professional development to help you grow your career., • Comprehensive benefits (medical, dental, eyecare, 401K with company match, generous PTO, and more!)., • A collaborative and transparent company culture that values customer impact, strategic thinking, and professional growth. Salary: $85,000-$90,000/year Location: Remote, USA PLEASE READ: Our team has recently been notified of a phishing scam targeting candidates applying for Compliancy Group's open roles, where scammers have been posing as recruiters in an effort to access candidates' personal information. Please note that any communication from our hiring teams will be sent from a @compliancygroup.com email address and we will only respond to applications submitted through appropriate channels. Equal Employment Opportunity is a fundamental principle at Compliancy Group, where employment is based upon personal capabilities and qualifications without discrimination based on race, color, religion, sex, age, national origin, disability, sexual orientation, or any other protected characteristic as established by law. Job Type: Full-time, Remote

Job Description Cresilon® is a Brooklyn-based biotechnology company that develops, manufactures, and markets hemostatic medical devices utilizing the company’s proprietary hydrogel technology. The company’s plant-based technology has revolutionized the current standard by stopping traumatic and surgical bleeds in seconds without the need for extended manual pressure. The company's current and future product lines target veterinary, human trauma, and human surgical applications. Cresilon's mission is to save lives. Learn more about the company at . Description: The Customer Service / Inside Sales Representative is responsible for providing exceptional customer support while driving inside sales of Traumagel, Cresilon’s breakthrough hemostatic technology. This position serves as both the first point of contact for incoming customer inquiries and a proactive sales resource, generating new business through outbound outreach to EMS agencies, hospitals, and trauma centers. The ideal candidate is a confident communicator with strong organizational skills, technical proficiency, and the ability to deliver results in a fast-paced, high-growth environment Responsibilities: Customer Service (Inbound Calls) Inside Sales (Outbound Calls) -Place outbound calls to EMS agencies, trauma centers, and hospitals to introduce Traumagel and generate new business opportunities. -Qualify leads, conduct needs assessments, and convert calls into sales or product demonstrations. -Support the field sales team by setting appointments and nurturing leads. CRM & Data Management -Accurately log all customer interactions, sales opportunities, and account details in CRM systems (Salesforce or equivalent). -Maintain organized account profiles including customer preferences, order history, and competitor insights. -Use analytics and AI tools to prioritize outreach and improve sales efficiency. Operational Support -Process purchase orders and coordinate with internal teams to ensure timely and accurate order fulfillment. -Support sales campaigns, call scripts, and marketing initiatives to drive customer engagement. -Prepare and deliver reports on customer activity, sales pipeline, and performance metrics. Requirements • Bachelor’s degree preferred; equivalent experience considered., • Demonstrated ability to manage both inbound and outbound call activity effectively., • Strong communication, persuasion, and relationship-building skills., • Proficiency with CRM platforms (Salesforce preferred), Microsoft Office Suite, and AI-powered productivity tools., • Strong organizational skills with attention to detail and the ability to manage multiple priorities. Key Competencies • Sales-driven with proven ability to influence and close over the phone., • Excellent verbal and written communication skills., • High emotional intelligence with a customer-first mindset., • Comfortable with technology and data-driven decision-making. BENEFITS • The salary for this role is $65,000, • Paid Vacation, Sick, & Holidays, • Medical, Dental, and Vision Insurance, FSA: Dependent & Healthcare, Commuter & Parking Benefits, Long Term Disability Coverage, • Company Paid Life and Short-Term Disability Coverage, • Work/Life Employee Assistance Program, • 401(k) & Roth Retirement Savings Plan with company match up to 5%, • Monthly MetroCard Reimbursement Cresilon is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. Cresilon makes hiring decisions based solely on qualifications, merit, and business needs at the time.

Job Description Polar Analytics: The All-in-One Data Platform for Consumer Brands 🐻️‍❄️ Polar Analytics simplifies data so brands can make smarter, faster decisions without the complexity of traditional tools. Powerful yet user-friendly, it gives DTC brands the insights they need to scale profitably. 🚀 Our mission? To help indie DTC brands compete and grow—faster and more profitably. What Makes Polar Analytics Unique? 💎 🔥 4,000+ Brands and Growing We’ve scaled to 4,000+ active merchants (Jan 2025) and are on track for 10,000+ this year. 💡 Cutting-edge tech, Built for Simplicity We leverage the modern data stack to deliver enterprise-level insights—without the need for a data team. 💰 Backed by World-Class Investors We’ve raised $28.5M with Frst, Point9, and Chalfen Ventures, a top-tier B2B SaaS investor known for spotting future unicorns early. 👥 A Team of eCommerce Experts Our team brings experience from leading eCommerce SaaS platforms, united by a mission to build the next industry leader. Why this role? * Drive enterprise growth: Own strategic relationships with our highest-value clients, directly impacting company revenue and expansion targets * Shape the future of e-commerce analytics: Join us at a pivotal moment as we transition to an enterprise-focused service model, with significant opportunities for career advancement as our second US-based CSM * Become an e-commerce expert: Get exclusive access to the strategies and data of the fastest-growing DTC brands, building deep expertise in a $24B+ industry while helping shape product development * Own your impact: In a lean, high-performing team, your work directly influences customer lifetime value, retention rates, and company growth trajectory What's the Scope? * Full lifecycle ownership: Own the complete customer journey from implementation through renewal for your entire enterprise portfolio (12k+ ARR accounts), ensuring seamless transitions and maximum value realisation * Strategic onboarding leadership: Lead complex enterprise implementations, working closely with solutions engineers to ensure technical success while focusing on adoption strategies and relationship building * Revenue expansion: Proactively identify and execute expansion opportunities within your portfolio, leveraging product knowledge to upgrade clients to higher-tier plans and new feature sets * Enterprise relationship management: Foster deep, strategic relationships with demanding enterprise clients, managing expectations and serving as their primary advocate within Polar * Retention and renewal strategy: Develop and execute sophisticated retention strategies using both high-touch and low-touch approaches, preventing churn through proactive health monitoring and intervention * Cross-functional collaboration: Partner with support on escalated issues, create tickets, conduct initial investigations, and transform customer problems into scalable solutions with Tech and Product teams * Voice of the customer: Translate enterprise customer needs and feature requests into actionable product roadmap influence, ensuring our platform evolves to meet market demands * Process optimisation: Help build scalable CS practices as we grow, contributing to playbooks and best practices that will support our expanding enterprise customer base This job is made for you if you have: * Enterprise CS expertise: You have 3+ years of B2B SaaS Customer Success experience, specifically with enterprise accounts, ideally in companies that scaled from startup to growth stage * E-commerce/data fluency: You have experience with e-commerce adjacent software, analytics platforms, or data-driven SaaS products, enabling you to quickly understand technical concepts and speak our clients' language * Full lifecycle mastery: You've owned the complete customer journey from implementation through renewal, with proven success in expansion and upsell motions * Sales acumen: You have experience or a strong aptitude for revenue-generating activities, are comfortable with expansion conversations and quota-carrying responsibilities * A high-performance mindset: You thrive in fast-paced environments with sophisticated enterprise clients who have high expectations and complex requirements * Technical communication: You can translate complex technical concepts into business value and aren't intimidated by data, APIs, or technical integration discussions * Startup mentality: You're comfortable with ambiguity, rapid change, and wearing multiple hats in a dynamic team environment where innovation happens quickly * Ownership mindset: You take full accountability for your book of business and proactively solve problems rather than waiting for direction Our Hiring Process 📝 We believe in a structured, fair, and transparent hiring process. While the steps may vary by role, here’s what you can expect: 1. Recruiter Screen (30 mins): A call with our Head of Talent to talk through your current/past experience and your motivations and Tell you more about Polar Analytics., 2. Role Fit Interview (45 mins): Here, you'll meet either the Hiring Manager or a team member of a similar level to discuss your ways of working and understand your skillset and ability for the role., 3. Competency Deep Dive (1 hour): This interview usually consists of a practical element (case study, Presentation, Technical Problem Solving etc) designed to give you a broader understanding of how we drive impact at Polar. This will be with the hiring manager and one other team member., 4. Culture Interview (45 mins): A conversation with one of our Culture Champions. We assess your team fit based on our values (see below). We value your time and effort in the application process, and we aim to provide feedback as quickly as possible. Our Values 🌟 * 🤝 No Ego – We work as a team, valuing everyone’s input. * 🪞 Transparency – Honest feedback and open communication drive our growth. * 🚀 Growth Mindset – We constantly learn, improve, and push for excellence. * 💜 Care for Others – We lead with empathy and put our customers first. * 🔑 Act Like an Owner – We take responsibility and drive the business forward. * 🎯 Driven by Impact – We focus on delivering real value to our customers. Company Perks & Benefits: * 🌎 Choice-First Work Culture – We focus on impact. * 🏖 5 weeks of vacation * 💰 Competitive salary & equity * 💻 Latest MacBook * 🏡 Remote Office Upgrade budget to spend in your first year to ensure you have the best environment possible to work in * 🩺 Private Health Insurance – Based on your location. * 😍 Company-Wide Offsites Every 6 Months – Align on vision and strengthen our team bonds.

Job Description Transform How Banks Serve Their Customers Prelim is revolutionizing how financial institutions onboard and serve their customers. Our platform powers critical banking operations for institutions across the world, from community banks to multi-billion dollar financial institutions. We're a fast-growing, remote-first startup on a mission to make banking more accessible for everyone. Why We're Looking for You We're looking for a Customer Success Manager to support our growing portfolio of live banking clients. You'll manage relationships with financial institutions, ensuring they successfully use our platform while driving retention, expansion, and customer satisfaction. This is a hands-on role that requires wearing multiple hats. You'll handle everything from crisis management to contract renewals, while serving as the voice of the customer internally. What You'll Do * Manage a portfolio of live banking clients, conducting regular check-ins and maintaining strong relationships with stakeholders from operations staff to executives * Handle support escalations and troubleshoot platform issues, often jumping on calls to resolve urgent problems in real-time * Lead contract renewal negotiations and identify upsell opportunities, working with sales to expand existing accounts * Coordinate with product and engineering teams to advocate for customer feature requests and bug fixes * Train bank employees on platform usage and best practices during and after implementation * Manage support ticket flow and ensure timely resolution of customer issues * Plan and execute customer events, including annual summits and user conferences * Step in to support implementations during resource crunches, helping with configuration and project management * Create and maintain release notes, keeping customers informed of platform updates * Navigate difficult customer relationships and de-escalate tense situations while protecting the team What We're Looking For * Exceptional relationship-building skills with the ability to manage multiple stakeholders * Strong problem-solving abilities and technical aptitude to troubleshoot platform issues * Grace under pressure, you stay calm when dealing with frustrated customers and urgent escalations * Excellent written and verbal communication skills * Ability to juggle multiple priorities and context-switch throughout the day * Proactive mindset, you identify and address issues before they become problems * Genuine care for customer success and willingness to go above and beyond Nice to Haves * Experience in financial services, banking, or fintech * Background in B2B SaaS customer success or account management * Technical skills to understand platform functionality and integrations * Experience with contract negotiations and renewals Why Prelim? At Prelim, you'll join a remote-first company experiencing explosive growth, doubling revenue year-over-year while maintaining profitability. This is a dynamic environment where you'll need to be comfortable with ambiguity and rapid change. You'll be part of a small but mighty Customer Success team that punches above its weight. While the workload can be intense, you'll have the opportunity to make a real impact and grow your career quickly. We promote from within and invest in our people's development. Most importantly, you'll help democratize access to banking services. Your work ensures that financial institutions can effectively serve their communities through modern, accessible technology. Compensation Range: $90K - $110K

Job Description Who we are: For over 20 years, Global Relay has set the standard in enterprise information archiving with industry-leading cloud archiving, surveillance, eDiscovery, and analytics solutions. We securely capture and preserve the communications data of the world's most highly regulated firms, giving them greater visibility and control over their information and ensuring compliance with stringent regulations. Though we offer competitive compensation and benefits and all the other perks one would expect from an established company, we are not your typical technology company. Global Relay is a career-building company. A place for big ideas. New challenges. Groundbreaking innovation. It's a place where you can genuinely make an impact – and be recognized for it. We believe great businesses thrive on diversity, inclusion, and the contributions of all employees. To that end, we recruit candidates from different backgrounds and foster a work environment that encourages employees to collaborate and learn from each other, completely free of barriers. Your role: As the Global Customer Success Manager, you will manage the relationship between Global Relay and clients that are designated "Enterprise." You will engage in ongoing account management, reconciliation, upselling, and building trusted advisor relationships, including Global Relay's largest customers, which entails strategic account engagement as well as collaboration across multiple cross-functional teams. Your responsibilities: • Be a trusted advisor to executive customer stakeholders effectively uncovering and driving towards business outcomes and customer value, • Create and drive strategy to achieve revenue growth for top accounts, • Mitigate and manage risk; look for and execute on opportunities to drive growth in customer engagement, • Drive achievement of gross revenue retention, upsell, and multi-year renewals by driving renewal strategy and conversations, • Own overall customer relationships and drive engagement and adoption, mine data to effectively measure value, unearth and mitigate risk, and create customer advocacy, • Deepen depth/breadth of customer relationships across multiple business units and geographies including building champions across executive stakeholders, • Work successfully with a wide variety of cross-functional internal partners to advocate for and resolve customer issues, • Build account plans and execute on strategy for growth and risk on account(s), • Assess, clarify, and validate customer needs on an ongoing basis to accomplish land and expand goals, • Leads and manages the relationship between Global Relay and top customer accounts, • Contribute to process improvements and to help the team continue its evolution of what makes an excellent customer success organization, • Able to lead and organize projects and campaigns relevant to the customer and to the Customer Success organization, • 7+ years of account management or customer success experience, with large, enterprise-level accounts in compliance, finance, or SaaS with strong understanding of SaaS solutions, • Education in a relevant field, preferrable with a master's degree, • Demonstrates ability to assess customer needs and deliver appropriate solutions, • Strategic mindset and ability to engage and build trust with executive stakeholders, • Excellent verbal and written communications skills, • Resourceful with strong problem-solving skills, • Enthusiastic, strong worth ethic and positive attitude Global Relay advertises the pay range for this role in compliance with applicable pay transparency laws. Individual pay rates are determined by evaluating factors such as expertise, skills, education, and professional background. The range below reflects the expected annual base salary, which is only one element of our comprehensive total rewards package designed to reflect our company pay philosophy, culture and values. We aim to foster an inspiring work environment and support employees' work-life rhythms. We provide a comprehensive health benefits program, including extended health coverage and short-term / long-term disability insurance. Employees receive annual allotted vacation days, which increase based on tenure. Other benefits include paid sick days, maternity/parental leave enhanced program, commuter benefits, corporate bonuses, and a 401(k)-retirement plan with company contribution matching. For employees based at our New York office, we provide additional perks and amenities to enhance your work experience including a subsidized meal program, courtesy of our in-house culinary team! Base salary range$120,000—$180,000 USD What you can expect: At Global Relay, there's no ceiling to what you can achieve. It's the land of opportunity for the energetic, the intelligent, the driven. You'll receive the mentoring, coaching, and support you need to reach your career goals. You'll be part of a culture that breeds creativity and rewards perseverance and hard work. And you'll be working alongside smart, talented individuals from diverse backgrounds, with complementary knowledge and skills. Global Relay is an equal-opportunity employer committed to diversity, equity, and inclusion. We seek to ensure reasonable adjustments, accommodations, and personal time are tailored to meet the unique needs of every individual. We understand flexible work arrangements are important, and we encourage that in our work culture. Whether it's flexibility around work hours, workstyle, or lifestyle, we want to ensure our employees have a healthy work/life balance. We support and value a hybrid work model that blends collaboration with the team in the office and focus time from the comfort of your home. To learn more about our business, culture, and community involvement, visit .

Job Description About Block Block is a renovation platform transforming the $450 billion renovation industry. Our mission is to enable millions of homeowners to create spaces they love and thousands of contractors to build thriving businesses. We're well on our way, serving customers from coast to coast with our technology platform and contractor network. About the Role Block is seeking an Associate to join our Customer Success team, dedicated to elevating the renovation experience for homeowners and contractors. This role will provide crucial support throughout renovation projects, responding to support requests and proactively engaging with our users to ensure high customer satisfaction. Block aims to empower homeowners and contractors to collaborate easily and effectively. The ideal candidate will leverage their outstanding communication and customer service skills to provide consistently delightful and helpful experiences. What you'll do: • Respond to all incoming homeowner support inquiries and manage cross-functional requests, • Oversee Block's workmanship warranty claims process, • Uphold Block's proprietary project protections via change order review and escalation support, • Gather feedback from homeowners and contractors in order to better understand and improve upon the user experience, • Communicate effectively with homeowners and contractors to resolve in-construction disputes, • Professional experience in customer service, project management, or operations management, • Tenacity for solving problems and getting things done, • Active listening skills and ability to de-escalate difficult customer and contractor situations, • Attention to detail and a systematic approach to completing tasks, • Excellent communication and relationship development skills, both internally and externally, • Desire to learn quickly and tackle new challenges every day, • Keen ability to balance priorities to optimize outcomes for clients, contractors, and Block, • Experience in the construction industry or a related field is a plus, but not required Salary Range: $70K

Job Description About Futu US Inc.: Futu US Inc. stands at the forefront of financial services, housing two SEC registered broker-dealers alongside a cryptocurrency brokerage — all operating under the reputable wing of Futu Holdings Limited (Nasdaq: FUTU). Our core mission revolves around innovating the investing landscape through a digitized brokerage and wealth management platform that's designed to elevate the investment experience. Here's a closer look at our key entities: • Futu Clearing Inc.: An SEC registered FINRA member dedicated to delivering top-tier clearing and execution services globally., • Moomoo Financial Inc.: As an SEC registered FINRA member, we provide retail investors access to both U.S. and Asian securities markets, ensuring your investment journey is backed by expertise. About our role: We are looking for a highly motivated and licensed Financial Customer Experience Associate to lead moomoo’s in-person activations, including our partnership with the New York Mets and our NYC Brand Store. In this role, you will be driving sales, building customer relationships, and handling live customer support. This role combines financial expertise, client relationship management, and event leadership to deliver an exceptional in-person customer experience. You will oversee store operations, drive client acquisition, provide licensed investment guidance, and ensure compliance with FINRA and SEC regulations.This is a hands-on position perfect for someone who thrives in high-energy environments, excels at client engagement, and has a deep passion for finance and the U.S. stock market. Requirements Key Responsibilities: • Financial Expertise – Learn and maintain a deep understanding of moomoo’s history, mission, product features, trading tools, and customer promotions to effectively communicate value to clients., • Client Onboarding –Assist customers with account openings, deposits, and account modifications on-site., • Sales & Promotions Management –Manage and plan sales promotions and marketing campaigns for both Mets activations and the Brand Store., • Client Support – Provide exceptional client support by answering incoming questions about moomoo products and services., • Sales & Inventory Tracking – Track and report merchandise inventory, sales, and customer conversion data at each event., • Event Team Leadership – Manage part-time representatives and interns during events, ensuring smooth operations and team alignment., • Event Activation –Lead all Mets stadium activations and local event activations, including setup, takedown, on-site sales, event execution and post-event reporting., • Cross-Functional Collaboration – Collaborate with cross-functional teams to support/create promotional campaigns, marketing initiatives, and sales efforts., • Financial Market Awareness – Stay current on market news, trends, and economic events, and effectively communicate relevant insights to customers., • Store Operations Management - Oversee day-to-day Brand Store sales and operational workflows., • Compliance – Ensure all marketing and sales activities comply with FINRA and SEC guidelines Qualifications: • Must currently have Series 7, and ability to obtain Series 63 license within the first 90 days of employment., • 3+ years of experience in sales and/or customer service within a financial services company., • Strong personal trading experience (preferred)., • In-depth knowledge of FINRA and SEC marketing guidelines., • Deep understanding of trading products, services, and the U.S. stock market., • Excellent leadership, communication, and customer engagement skills. What We Offer: • Competitive salary and performance-based bonuses., • Comprehensive benefits package, including health, dental, and retirement plans., • Opportunities for professional growth and development., • A dynamic and collaborative work environment. Base pay for a successful applicant will depend on a variety of job-related factors, which may include education, training, experience, location, business needs, or market demands. The expected salary range for this role is $55,000-$100,000. This role is also eligible to participate in our discretionary bonus plan. Disclaimer The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Futu Holdings Limited, including all subsidiaries, is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability status, protected veteran status, or any other characteristic protected by law. Warning about fake job posts Please be aware of fraudulent job postings by persons not affiliated with Futu, Moomoo, or their affiliates. Criminals may use fraudulent job postings to obtain your personally identifiable information and/or financial information to steal your identity and/or money. All communications to you will come from a business email address. We do not hire through text message, social media, or email alone, and any interviews will be conducted in person or through a video call. We will not ask you for bank account information nor ask you to pay anything during the hiring process. If you see suspicious activity or believe that you have been the victim of a job posting scam, you should report it to your local FBI field office or to the FBI’s Internet Crime Complaint Center.

Job Description AKT is the national leader in fitness with more than 20+ locations in the United States. AKT provides more than just an amazing workout for its clients, it is also a place where we can go to feel empowered, be held accountable, find support, motivation and gratitude for ourselves and others, and most of all find encouragement to live healthier lives and be our best self! AKT is a community centered around fitness. We are currently expanding our team at AKT Nomad, NY and seeking a qualified Sales Representative that is focused on driving sales and service excellence to expand our AKT community. This is the perfect opportunity to interact with clients on a daily basis and help create a supportive and meaningful community! POSITION: The purpose of the Sales Representative is to assist the General Manager with new membership sales by bringing new members to the studio, building a relationship, providing a positive experience, and successfully moving them through the sales process to a membership sale. The Sales Representative also assists with retaining and providing unmated customer service to current members. Boutique fitness knowledge or experience is preferred, but not required. This position is part-time position that requires availability to work a rotating, weekend, morning. and evening shifts. REQUIREMENTS: • Excellent sales, communication, and customer service skills required, • Warm welcoming and engaging personality, • Ability to build strong customer relationships, • Goal-oriented with an ability to achieve sales in memberships, retail, and private training, • Self-motivated and takes initiate, • Ability to learn and use the ClubReady software system, • Must be have excellent communication skills via in person, phone and email, • Strong organizational and multi-tasking skills, • Must be able to work under pressure and meet tight deadlines, • Must have proficient computer skills, • Authorization to work in the United States required RESPONSIBILITIES: • Execute sales process of lead generation, follow up, and close, • Conduct tours of the facility while establishing a relationship and targeting individual’s goals and needs, • Maintain acceptable level of personal sales production, • Emphasize and enforce objectives of the club as a fitness and wellness provider, • Present available services to current or prospective members, • Book quality appointments to achieve monthly sales quota, • Participate in special events (health fairs, grand openings, marathons, and community and hospital events) to promote the club, • Assumes responsibility for developing selling skills, • Process accurate cash and credit card transactions, • Follow up & follow through activities with prospective clients, • Input inventory for retail clothing and other items, • Attend and complete all relative training programs, • Take pictures for social media platforms, • Light cleaning of the retail area, studio, and restrooms, • Other duties as assigned COMPENSATION & PERKS: • This position offers a very competitive base rate, • Commission paid on sales, • Huge opportunities for growth within the studios including additional sales and management positions Free unlimited membership to AKT, • Employee Retail Discounts, • Free membership

Job Description About Presence Presence is the leading provider of teletherapy solutions for children with diverse needs. Through our award-winning technology, Presence connects speech-language pathologists, school psychologists, occupational therapists, and mental health specialists to schools, districts, and organizations nationwide. Our growing network of 2,000+ clinicians has delivered over 7 million teletherapy sessions to K-12 students. We are a remote-first, distributed workforce of 200+ corporate employees, headquartered in New York. We place a high value on "cameras on" engagement, schedule coordination and cross-functional communication to stay connected with each other when working in different places. Many roles require travel to create opportunities to engage in-person with our school partners, our clinicians, and each other. About This Role At Presence, we believe it's our responsibility to help schools ensure their students have access to the specialized services they need. We're seeking high-energy, sales-driven professionals to lead the acquisition, retention, growth and long-term success of key school district partnerships. In this role, you will own and manage a portfolio of strategic accounts, providing exceptional customer success while driving growth through renewals and expansion. Our customers are our most valued asset, and we must ensure they have the best possible experience with Presence. The ideal candidate is results-oriented, excels in consultative selling, and brings a strong track record of success working with large, complex organizations and education systems. Role Responsibilities • Let's get this one out of the way immediately – hit your quota!, • Own and manage a portfolio of school district accounts to ensure satisfaction, retention, and growth through exceptional customer success support and strategic partnership management, • Drive contract growth by identifying, targeting, and securing new stakeholders within a district through outbound prospecting, referrals, asking for introductions to other departments/schools and inbound inquiries, • Lead the full sales cycle from discovery and needs assessment through proposal development, pricing, and contract execution, • Act as a trusted advisor and liaison between Presence and existing clients, ensuring alignment between district needs and Presence's service offerings, • Develop customized solutions based on a deep understanding of district challenges related to special education and mental health service delivery, • Collaborate cross-functionally with internal teams, including clinical services, operations, and marketing, to deliver a seamless customer experience, • Maintain accurate records and forecasting in Salesforce, including tracking activity, pipeline stages, key decision-makers, and deal progress, • Monitor key performance metrics, including renewal rates, new business acquisition, activity generation, customer satisfaction, and revenue growth within assigned accounts and territory, • Prepare and deliver strategic presentations and proposals to district leadership, special education directors, and other key stakeholders, • Lead implementation projects and onboard new and returning customers, • Serve as the internal point of contact for any escalations related to an assigned client, • Develop strong meaningful relationships with our clients and set up regular touch points to drive the relationship and value to our clients and act as their advocate, • Serve as the primary point of contact for clients, looping in other teams as needed to provide exceptional service, • Stay informed on K-12 education trends, funding changes, and competitive landscape to position Presence as a leading solution provider, • Accurately forecast your weekly, monthly, quarterly, and annual bookings and revenue Proven Experience • 4–5+ years of quota-carrying success in K-12, EdTech SaaS markets, • 2 years minimum K-12 experience, • History of selling into school districts/education systems, navigating complex multi-stakeholder cycles and closing high-value contracts, • Consistently hit or exceeded sales targets in prior roles, • Experience leading cross-functional teams on customer-facing projects, • Track record of growing existing accounts—securing renewals, driving upsells, and sustaining top-tier customer satisfaction, • Proactive revenue mindset to build and sustain a healthy pipeline, • Full ownership of KPIs with disciplined daily, weekly, and monthly territory plans, • Trusted advisor to senior education leaders; polished presenter from first pitch through renewal, • Exceptional written and verbal communication across email, calls, onsite meetings, and executive briefings, • Self-starter who thrives in a remote, results-oriented environment, • Curious, growth-oriented learner who masters our solutions, customer pain points, and value-based selling approach, • Passion for helping schools and students with special needs, • Strong self-motivation/entrepreneurial mindset, dedicated to growing services and client base, • Flexibility and adaptability - ability to quickly adjust to changing conditions and maintain a high-performance standard, • Great collaborative and independent problem-solving skills, • Ability to take ownership of the clients health, account growth and conversations, • Comprehensive Medical Coverage includes Dental and Vision, • Flexible PTO, • 11 Company Paid Holidays, • Benefits Package: including 401K savings plan and access to an Employee Assistance Program., • $500 home office stipend, • Paid Life insurance, AD&D. and disability benefits, • Paid parental and caregiving leave., • Eligibility to apply for a Professional Development Scholarship. An employee's starting pay will be determined based on job-related skills, experience, qualifications, geographic location, and market conditions. Salary range is $80,000-100,000 plus variable commission. Where is this position located? • Presence is headquartered in New York, with our clients located throughout the U.S., • This is a remote position based in the US, • Currently hiring for roles prioritizing PST, MST, and CST, • This position reports to the VP of Customer Success, • All employees commit to being available on-camera for our Core Working Hours, noon- 5 pm EST M- F.

Job Description Who are we? Technical Safety Services (TSS) is a leading laboratory service provider with locations across the United States. Our customers include leading life sciences and healthcare companies and renowned research institutions. We are rapidly growing and looking for additional passionate and talented employees to join our team and partner with TSS’ customers who are doing dramatic work focused on improving the human condition. TSS ensures the equipment our customers use to keep their employees and products safe is in full working order. We are the leading provider in the country of testing and certification services for cleanrooms, fume hoods, biological safety cabinets, and other controlled environment equipment. Working at our customers facilities, TSS employees are key enablers – helping ensure safety, accuracy, and compliance in some of the leading laboratories in the United States. How will you make an impact? Field Service Technicians are dispatched daily to provide a variety of on-site services including cleanroom, biological safety cabinet, fume hood, and pharmacy certification, calibration of laboratory instruments, and many additional services as their careers progress. Our technicians employ excellent client service and a thorough understanding of our portfolio of services to exceed expectations by performing contracted services at the highest level of quality and uncovering new needs when possible. TSS offers a great career opportunity for those with customer service and problem-solving abilities. For our entry-level field technician roles, previous job-related experience is not required as you will be provided with rigorous classroom and on-the-job paid training and mentoring. Once trained, we offer continued career development in field services or in other key roles within our dynamic company. If you enjoy working in an office for 8 hours a day, this role is not for you! If you would enjoy working independently in the field, visiting different customers each day, and being part of a dynamic, growing team, then come join us! What will you do? • Perform testing, certification, calibration, and repair services across a variety of laboratory spaces and equipment on client premises and/or in shop facilities., • Interface directly with clients to understand, discuss and execute their needs., • Maintain and improve client relationships and act as the client’s primary in-person interaction with the company., • Complete all required documentation and administrative tasks related to assigned business. TSS offers competitive salaries and a wide range of benefits: • Medical, vision, and dental insurance, • 401(k) plan with a company matching contribution, • Long-term disability, short-term disability, and life insurance Education and Experience • Requires a High School Diploma or equivalent. 2-year or 4-year degree preferred., • Requires some relevant customer service, mechanical, and/or electrical experience., • Excellent customer service and relationship-building skills., • Strong troubleshooting and problem-solving skills with the ability to continually learn new services., • Ability to work effectively with minimal supervision by employing effective time management and prioritization skills., • Highly effective verbal and written communication skills., • Knowledge of basic math including geometry and algebra., • Valid driver’s license and good driving record. TSS is a passionate equal opportunity employer and celebrates diversity. Interested in a role but not sure it’s the right fit for you? Call us and let’s talk. Powered by JazzHR jBmrm7sh3V

Job DescriptionCompany Description Location: Newark, NJ market (onsite at client 4x a week) R25_0012748 #LI-Onsite Job Description NIQ is a leading organization specializing in retail analytics and merchandising solutions, helping clients build customer-centric strategies. The company delivers a comprehensive understanding of consumer buying behavior, revealing new pathways to growth. The Client Manager, Customer Insights, will be responsible for managing client relationships, delivering advanced analytics, and driving data-driven customer insights and merchandising strategies. Engaging with key stakeholders across our client’s organization, you will partner to solve key business problems. You will use NIQ’s products to provide insights in connection with your client’s planning and decision-making routines. This role involves working onsite in partnership with a strategic retail client to deliver customer insights and analytics for strategic decision-making. About You: You constantly seek to learn new things and lean into new capabilities. Change excites you. Curiosity, communication, and critical thinking drive your work. You make data applicable and interesting for your clients, and mold it into a story that flows, drives outcomes that have actionable results. You confidently drive winning outcomes that meet strategic client objectives. You are someone who values working on a diverse, inclusive team. Key Responsibilities: * Client Relationship Management: * Act as the primary contact for client merchandising counterparts * Build and maintain strong partnerships with clients and internal stakeholders * Serve as a trusted advisor, providing merchandising expertise and data-driven recommendations * Penetrate and establish enduring client relationships with senior decision makers by demonstrating ongoing value and integration into their business * Analytics and Insights: * Leverage NIQ’s proprietary market and customer insights solutions to deliver customer and merchandising insights * Utilize NIQ’s proprietary solutions to embed customer insights into our client’s merchandising routines and performance assessments * Troubleshoot data discrepancies and ensure accurate analysis * Drive continuous improvement and best practices for driving insights and recommendations that create value for our client * Merchandising Strategy: * Drive the integration of NIQ’s data and insights into our client’s category management processes * Support merchandising analytics in areas such as optimizing assortment decisions, assessing product launches, reviewing category change dynamics and diagnosing problem areas * Train your retailer counterparts on how to use NIQ’s data and solutions to execute merchandising decisions * Project Management: * Manage multiple priorities, deadlines, and projects * Execute the delivery of solutions with our client, ensuring timely outcomes and client satisfaction * Lead meetings and presentations with key stakeholders * Take accountability for delivering against client commitments * Innovation and Development: * Identify opportunities to develop new capabilities and approaches * Stay current with industry trends and educate clients on innovative merchandising practices * Contribute to the development of merchandising products/services and client service models * Identify opportunities to collaborate across teams and uncover sales opportunities with client Qualifications • Bachelor's degree in a relevant subject (Economics, Mathematics, Statistics, Science, Business), • 4-8 years of relevant experience in Retail, CPG, Merchandising, or Client Service, • Strong analytical and problem-solving skills, • Excellent communication and presentation skills, • Ability to work collaboratively and lead across multifunctional teams, • Experience with customer insights, category management, and consultative selling, • Strong project management skills with demonstrated strength in maintaining positive client relationships in complex situations and resolving client issues, • Strong sense of urgency and accountability to drive client outcomes Additional Information This role has a market-competitive salary with an anticipated base compensation of the following range: $76,500-$100,000. Actual salaries will vary depending on a candidate’s experience, qualifications, skills, and location. This role might also be eligible for a sales-based incentive or performance-based bonus. Other benefits include a flexible working environment, comprehensive health insurance, industry-leading parental leave, life insurance, education support, and more. Our Benefits • Flexible working environment, • Volunteer time off, • LinkedIn Learning NIQ is the world’s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights—delivered with advanced analytics through state-of-the-art platforms—NIQ delivers the Full View™. NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world’s population. For more information, visit NIQ.com Want to keep up with our latest updates? Follow us on: LinkedIn | Instagram | Twitter | Facebook Our commitment to Diversity, Equity, and Inclusion At NIQ, we are steadfast in our commitment to fostering an inclusive workplace that mirrors the rich diversity of the communities and markets we serve. We believe that embracing a wide range of perspectives drives innovation and excellence. All employment decisions at NIQ are made without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, marital status, veteran status, or any other characteristic protected by applicable laws. We invite individuals who share our dedication to inclusivity and equity to join us in making a meaningful impact. To learn more about our ongoing efforts in diversity and inclusion, please visit the

Job Description Job Title: Reception Team Member (Full-Time) Location: The Lighthouse Brooklyn Campus Reports to: Hospitality & Operations Manager Hourly Rate: $25.00 Department: Operations The Lighthouse, part of Whalar Group, is a first-ever creative campus and studio playground for the Creator Generation, offering Creators an I.R.L. platform to Learn, Make, and Belong. With Venice, CA already opened, and Brooklyn, NY opening in Fall 2025, and London/EMEA opening in 2026, the campuses are designed to empower and support career Creators and creative professionals, providing a dynamic environment explicitly tailored to their needs. Each campus features state-of-the-art, mixed-use content studios, and hosts impactful programming that empowers members to collaborate, learn, and grow their businesses within a thriving community. The Lighthouse expands opportunities and creative capabilities, offering Creators a dedicated space to co-create, connect, and lead the businesses shaping creative culture. Learn more: . About the role: As a Reception Team Member, you'll be the first friendly face that members, creators, and guests meet when they arrive at the Brooklyn Campus. You'll provide warm, professional hospitality while keeping daily reception operations running smoothly—from member check-ins to event support. You'll also help foster connections, answer questions, and support campus operations so that every guest has a seamless and inspiring experience. Here's what you'll do day-to-day: • Greet and assist members, creators, and guests with warmth and professionalism., • Manage reception operations including check-ins, meeting room bookings, and AV requests., • Serve as a resource for members by answering inquiries and providing guidance on campus events and services., • Support events and activations with check-ins, setup, and logistics coordination., • Collaborate with AV, security, and hospitality teams to ensure smooth event execution., • Become proficient in CRM tools (PeopleVine) to manage memberships, attendance, and communications., • Engage with members to foster community connections and encourage campus engagement., • Keep the reception and public areas clean, organized, and professional at all times., • Identify and escalate facility, member, or guest issues to leadership promptly., • Spark joy, creativity, and connections in every member and guest interaction.Here's what we're looking for:, • 2+ years of hospitality or customer service experience (event, production, gym, or member-focused settings preferred)., • Familiarity with, or eagerness to learn, CRM/campus management tools (PeopleVine a plus)., • Strong communication, multitasking, and problem-solving skills., • Professional, guest-first mindset with the ability to adapt in a fast-paced environment., • Flexibility to work evenings and weekends for events and activations., • Comfortable working across diverse spaces—from large theaters to intimate studios.Physical Requirements:, • Ability to stand for long periods., • Ability to lift, push, or carry up to 25 lbs. The Lighthouse provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Equal opportunity extends to all aspects of the employment relationship, including hiring, promotions, training, working conditions, compensation, and benefits.

Job Description POSITION SUMMARY: The Child Care Aide is responsible for assisting the childcare Work/Teacher in maintaining the quality and effectiveness of the Tilden Hall Child Care Center. A Tier II facility, the childcare Worker/Teacher will be working with homeless children transiting to long-term permanent housing. The Head teacher will coordinate daily activities for children and is responsible for preparing a schedule reflecting planned activities. ESSENTIAL JOB FUNCTIONS: Through the employee’s own efforts, the employee accomplishes the following essential functions: • Assist in the implantation of the childcare and parenting program to include recreation and educational activities for the children and their mother, demonstrating effective child rearing techniques. Ensure the timely commencement and closure of daily nursery activities., • Participate effectively in the implementation of the childcare program that will provide sound educational goals that is appropriate to the age and development level of children, which will enable them to make the most of future educational opportunities,, • Assist with the cooperative childcare schedule that will encourage the parents to be involved in the childcare program. Develop and maintain positive working relationship with the parents residing in the facility. Respect the confidential nature of all information about parents residing in the facility. Respect the confidential nature of all information about the parents and children making sure to relay all pertinent information to supervisors., • Ensure safety and proper care of the children during program hours of operation. Teach children personal hygiene and ensure that children’s needs are being met regarding hygiene. Provide a constant learning atmosphere for all children. Engage the children in educational and recreational activities both indoors and outside the program., • Regularly inspect recreational areas and all equipment for safety inspections. Oversee the ordering of supplies and equipment. Plan and supervise the appropriate arrangement of classroom equipment and furniture to endure the safety of all children involved in the program., • Work with the recreational Specialist to ensure proper development for programming for all the children of Tilden Hall. Assist volunteers working with children in the facility whether in-house or outside persons., • Daily inspection, observation, and documentation of possible injuries of children prior to entering the program, documentation of ay medical problems. Participate wherever feasible in relater training opportunities as they become available. Attend all staff meeting and participation and work., • Perform other job duties and special projects assigned by management. ADDITIONAL JOB FUNCTIONS: • Adheres to all policies and procedures, including those prescribed in the Highland Park CDC Employee Handbook., • Maintain confidentiality and do not disclose information learned through the course of the job with people other than those who need to know including employee information, financial information, client information, etc. COMPETENCIES: To perform the job successfully, an individual demonstrates the following competencies. • Customer Service Orientation: Manages difficult or emotional situations with internal and external stakeholders; Responds promptly to customer needs; Responds to request for service and assistance. Maintains and communicates a positive “can do” attitude with internal and external stakeholders., • Problem Solving: Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Uses reason when dealing with emotional topics., • Systems Thinking: Demonstrates an ability to (a) see how organizational systems (e.g., internal/external conditions, processes, people) interact and influence each other, and (b) how these systems create and contribute to specific issues (e.g., high voluntary turnover) and strengths (e.g., strong customer focus)., • Planning / Organization: Prioritizes and plans work activities; Uses time efficiently: Plans for additional resources; Develops realistic action plans. Leverages tools to manage workflow and reprioritizes accordingly., • Service and Teamwork - Understands the needs and wants of the organization, customers, co-workers and supervisors in order to provide accurate, complete and timely service and to further the mission, values and goals of the organization., • Oral Communication: Speaks clearly and persuasively in positive or negative situations; listens and gets clarification., • Written Communication: Writes clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet needs; Presents numerical data effectively; Able to read and interpret written information., • Ethics: Treats people with respect: Inspires the trust of others; Works with integrity and ethically; Upholds organizational values., • Dependability: Follows instructions; Responds to management direction; Takes responsibility for own actions; Keeps commitments., • Initiative: Volunteers readily; Undertakes self-development activities; Seeks increased responsibilities; Takes independent actions and calculated risks; Looks for and takes advantage of opportunities; Asks for and offers help when needed. QUALIFICATIONS: To perform this job successfully, and individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and / or ability required. • Minimum Required Education & Experience:, • HS Diploma or GED required., • 2 years of clerical or administrative experience., • CPR certified, • Food Handlers Certificate, • Preferred Education & Experience:, • 2 years of college preferred., • Computer Skills:, • Proficient in computer software programs (Word, Excel, Power Point, CARES, etc.), • Language skills:, • Excellent verbal and written communication skills. Reads and comprehends simple instructions, short correspondence, and memos; Writes simple correspondence; Presents information in one-on-one and small groups situations outside stakeholders, clients and other employees.

Job Description Datavant is a data platform company and the world's leader in health data exchange. Our vision is that every healthcare decision is powered by the right data, at the right time, in the right format. Our platform is powered by the largest, most diverse health data network in the U.S., enabling data to be secure, accessible and usable to inform better health decisions. Datavant is trusted by the world's leading life sciences companies, government agencies, and those who deliver and pay for care. By joining Datavant today, you're stepping onto a high-performing, values-driven team. Together, we're rising to the challenge of tackling some of healthcare's most complex problems with technology-forward solutions. Datavanters bring a diversity of professional, educational and life experiences to realize our bold vision for healthcare. The individual will provide superior quality by performing audits pertaining to risk adjustment coding efforts. The individual will be responsible for daily operations pertaining to auditing functions as assigned. The individual will provide superior customer experience by educating internally and externally on opportunities for improvement discovered during auditing. This individual will work closely with Management to implement benchmarks, establish acceptable thresholds, and effective quality assurance programs. You will: • Maintain a quality assurance program, • Play a key role in ensuring coding compliance and accuracy, • Monitor the performance of the Risk Adjustment Operations both internally and with coding vendors, • Provides expertise as it relates to coding compliance for new and existing services, while ensuring compliance with organizational, federal, state, and third-party requirements., • Assist in the methods to effectively communicate information through presentations, reports, educational programs, memoranda, etc. by providing formal and informal education to QA specialists, coding vendors and staff., • Report findings to Leadership in a timely, consistent and effective manner ensuring that appropriate changes are implemented., • Support audit processes ensuring work flows and results are properly documented and maintained. Identify process improvements as needed., • Assist in the development of an effective training program regarding correct coding techniques/practices, • Assist with training new auditors and training of other staff as needed., • Create methods to share information on the program, quality, and initiatives with Management on a monthly cadence at minimum., • Bachelor's degree in relevant field of study preferred or 3-5 years related work experience coder with a minimum of 5 year's coding experience in risk adjustment both ACA and MA., • Expert knowledge of Risk Adjustment ., • Research and problem resolution skills., • Exceptional interpersonal relationship skills., • Must possess strong managerial, financial, and analytical skills., • Consistent demonstration of commitment to quality, customer focus, productivity, and process improvement., • Strong communication skills to effectively interact all levels of the organization, business unit leaders, and staff in a tactful and positive manner., • Experience overseeing remote (Work at Home) operations., • Exceptional interpersonal skills, proven success in complex and ambiguous environments., • Ability to work independently, with high productivity, and regularly meet deadlines., • Demonstrates excellent written and verbal communication skills conforming to all rules of punctuation, grammar, diction and professional style. At Datavant our total rewards strategy powers a high-growth, high-performance, health technology company that rewards our employees for transforming health care through creating industry-defining data logistics products and services. The range posted is for a given job title, which can include multiple levels. Individual rates for the same job title may differ based on their level, responsibilities, skills, and experience for a specific job. The estimated total cash compensation range for this role is:$78,000—$92,000 USD To ensure the safety of patients and staff, many of our clients require post-offer health screenings and proof and/or completion of various vaccinations such as the flu shot, Tdap, COVID-19, etc. Any requests to be exempted from these requirements will be reviewed by Datavant Human Resources and determined on a case-by-case basis. Depending on the state in which you will be working, exemptions may be available on the basis of disability, medical contraindications to the vaccine or any of its components, pregnancy or pregnancy-related medical conditions, and/or religion. This job is not eligible for employment sponsorship. Datavant is committed to a work environment free from job discrimination. We are proud to be an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status. To learn more about our commitment, please review our EEO Commitment Statement here. Know Your Rights, explore the resources available through the EEOC for more information regarding your legal rights and protections. In addition, Datavant does not and will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay. At the end of this application, you will find a set of voluntary demographic questions. If you choose to respond, your answers will be anonymous and will help us identify areas for improvement in our recruitment process. (We can only see aggregate responses, not individual ones. In fact, we aren't even able to see whether you've responded.) Responding is entirely optional and will not affect your application or hiring process in any way. Datavant is committed to working with and providing reasonable accommodations to individuals with physical and mental disabilities. If you need an accommodation while seeking employment, please request it here, by selecting the 'Interview Accommodation Request' category. You will need your requisition ID when submitting your request, you can find instructions for locating it here. Requests for reasonable accommodations will be reviewed on a case-by-case basis. For more information about how we collect and use your data, please review our Privacy Policy.

Job Description Who We Are: Ordergroove is a dynamic, fast-paced environment where you will be involved in building something of real value from the ground up. We're looking for bright, talented people who are excited about innovation, growth, and the exciting world of Relationship Commerce. If you're motivated by a desire to solve problems and deliver groundbreaking insights and solutions you'll fit in perfectly! About the Role: Working on the Customer Success Team requires a passion for building solid client relationships and becoming our customers' most valuable partner. We are a close-knit team that takes pride in our work and loves working together. We are customer-obsessed and are willing to go the extra mile for our merchants. The Customer Success Manager owns the post-sales experience and works directly with our customers to understand their business and partner with them to ensure their success. As a Customer Success Manager, you will use your consultative and relationship-building skills to deliver strategic recommendations, best practices, and expertise to our clients. Are you ready to join us? What You Will Do: • Develop a deep understanding of your customers' businesses, including their objectives and success criteria for a relationship commerce program and how it fits into their long-term and short-term goals, • Understand your customer's organizational landscape, identify key stakeholders, and build solid relationships with client operating partners, • Anticipate customer needs, identify key activities needed to push results, recognize interdependencies, and develop and manage project plans to ensure delivery of timely, high-quality customer programs and excellent customer service, • Educate customers on best practices and advise on strategies and tactics to steer relationship commerce program KPIs and exceed their business objectives, • Conduct comprehensive business reviews that demonstrate a deep understanding of your customer's subscription program goals and results and provide data-backed recommendations that will maximize program results, • Participate in and provide guidance for innovative cross-functional projects for your customer, • 3-6+ years of customer management/vendor management experience ideally with some experience working in SaaS retail-tech or mar-tech, • Experience project managing complex initiatives and campaigns from inception to launch to evaluation and optimization, • Outstanding communication, interpersonal, and presentation skills, • Experience in web-based business or retail industry experience that includes e-commerce on major platforms such as Shopify, Salesforce, BigCommerce and Magento, • Desire to go beyond the basics and bring new ideas and thinking to Ordergroove and our clients, • Optimistic, able to face challenging problems with enthusiasm, with a willingness to roll up your sleeves to get the job done, • An ability to manage competing priorities in a fast-paced environment, • Excellent work ethic, team player, resourceful, and a positive 'can-do' outlook, • Advanced skills in Google Suite About Ordergroove: Ordergroove powers recurring revenue for the world's largest and most innovative retailers including L'Oreal, Dollar Shave Club, La Colombe Coffee, Bonafide Health, BarkBox, and more. As a direct result, more than 11% of adult Americans have a subscription powered by Ordergroove. Our technology makes seamless, one-of-a-kind subscriber and membership experiences possible to turn one-time transactions into profitable recurring customer relationships. Ordergroove's powerful platform empowers merchants with highly customizable options such as flexible promotions, bundling, and analytics to bolster their bottom line while making customers' lives easier. We recently achieved a milestone year with 152% year-over-year new business growth and were rated best-in-class subscription technology by CB Insights and eCommerce Platform of the Year by RetailTech Breakthrough Awards. Our company values celebrate collaboration, different perspectives, and curiosity with the goal of getting to the right answer, no matter who came up with it. At Ordergroove we are committed to creating a welcoming and supportive environment for all people. We encourage people with different backgrounds and experiences to join our growing team so that we gain different perspectives and build the best team possible. We demand the best of ourselves and each other and never miss an opportunity to celebrate our successes. With a fully flexible work from anywhere culture, staying connected and supporting each other are always top of mind. We build our tight-knit community through small group events like trivia night, cooking classes, and book clubs. We encourage cross-functional relationships through virtual coffees and we stay close to the business through weekly team updates and quarterly all-hands meetings. At Ordergroove, we focus on flexibility and empowering our team to make the right decisions for themselves. We have flexible PTO, a totally remote (anywhere in the US) workforce, and an annual personal development budget that you use for what matters to you (wellness, career development, productivity at home, etc). And of course, that is on top of the basics like competitive compensation (including stock options) and incredible, affordable benefits. Come join our amazing team while we enable the fastest-growing segment of commerce that makes life easier for millions of consumers every day! At Ordergroove, we want to hire, develop, and retain the best talent, making Ordergroove a top destination to grow your career. The pay transparency law is a way of narrowing the gender pay gap and fostering an engaged and positive working environment. It is also a way to share what we think is a reasonable, equitable, and competitive compensation structure for the roles on our team. The total compensation range (base + quarterly bonus) for this role is between $140,000 and $165,000 depending on experience plus equity.

Job DescriptionLocated in New York, NY Are you passionate about helping customers succeed while driving growth and expanding revenue? We’re looking for a& Customer Success Representative& who thrives at the intersection of relationship management and sales. In this role, you’ll be the primary point of contact for a portfolio of clients, helping them unlock the full value of our product while identifying new opportunities for upsell, renewal, and long-term retention. This is more than support—it’s about driving client outcomes and growing revenue through strategic conversations, strong rapport, and a deep understanding of customer goals. What You'll Do * Own and manage a book of business, serving as the trusted advisor and point of contact for each client * Proactively engage with customers to ensure satisfaction, product adoption, and ongoing return on investment * Identify expansion opportunities such as upsells, add-ons, or feature upgrades, and collaborate with the sales team to close * Lead renewal conversations with a focus on long-term value and retention * Track customer health, usage metrics, and satisfaction scores to flag risks and intervene early * Deliver onboarding, product training, and strategic check-ins to drive client success * Collaborate cross-functionally with Product, Support, and Marketing to surface feedback and advocate for client needs * Maintain accurate notes and pipeline activity in the CRM such as Salesforce or HubSpot What We're Looking For * Early career talent wanted: 0-3 years experience in a customer centric role * Strong relationship-building and communication skills, comfortable speaking with decision-makers * A consultative, value-driven mindset with an ability to spot growth opportunities * Driven, goal-oriented, and energized by KPIs tied to retention and revenue * Familiarity with CRM tools and customer success platforms such as Salesforce, Gainsight, or HubSpot * Experience in SaaS, tech, or a subscription-based model is a plus What We Offer * Competitive base salary plus commission or performance bonuses * Opportunities for advancement into senior customer success or account executive roles * Comprehensive onboarding, training, and career development support * Collaborative, fast-paced team culture with plenty of recognition * Health benefits, paid time off, and flexibility including remote or hybrid work options &

Job DescriptionSalary: $64,694 - $78,904 final salary based on various factors On-site 5-days a week Position Summary The National Memory Screening Specialist will be responsible for overseeing the memory screening database and quality control to ensure all memory screeners and sites follow AFA requirements, and the value of the National Memory Screening Program is upheld. This position is also responsible for tracking trends and generating reports to identify where AFA resources and services are needed nationwide. Additionally, this position oversees the nationwide recruitment of new memory screening sites and screeners. Responsibilities and Duties • Oversee the memory screening database, • Conduct monthly in-house audits to ensure sites and screeners are following all requirements., • Review and approve all screener and site applications., • Conduct, train, and track memory screenings virtually and in-person., • Engage and recruit memory screeners and sites across the nation., • Ensure all Educating America Tour conferences have an identified local organization to provide memory screenings for conference attendees., • Geographically, track demographics and memory screening scores to analyze and interpret trends that can be used to identify where AFA resources and services should be offered., • Oversee payment process for contracted AFA memory screeners., • Collaborate with the Education Program Specialist to recruit Excellence in Care sites as memory screening sites., • Develop educational presentations for memory screening events., • Other duties assigned within the scope of the role. Required: Masters Degree, MPH or MSW preferred with related experience and education. Working Proficiency in Microsoft Office Suite, minimum 2 years related work experience; proven track record in program/project management; excellent written and oral communication skills; excellent organization, time management and interpersonal skills; exceptional customer service skills; presentation skills; minimal travel required; technology skills; willingness to learn. Bi-lingual with one other language (Spanish, French Mandarin or Cantonese preferred) Legal Disclaimer:This job description indicates in general the nature and levels of work, knowledge, skills, abilities and other essential functions (as covered under the Americans with Disabilities Act) expected of an incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of an incumbent. An incumbent may be asked to perform other duties as required. Management may at its discretion assign or re-assign duties and responsibilities to this job at any time. This job description does not change the at-will employment relationship existing between the organization and its employees.

Job Description Born in San Diego in 2007, Club Pilates has expanded across the nation, bringing Pilates to hundreds of thousands of people. We serve up over eight million workouts each year to our dedicated members…and we’re just getting started. Pure to Joseph Pilates’ original Reformer-based Contrology Method, but modernized with group practice and expanded state-of-the-art equipment, Club Pilates offers high-quality, life-changing training at a surprisingly affordable price. We believe that Pilates is the path to a fuller, more satisfying physical existence. We believe that being in control of your body helps you to be in control of your life. And best of all, we believe that you can start anytime. POSITION: The main focus of the Sales Associate is to represent Club Pilates to potential clients, bring new prospects/members in the door, and close sales (including memberships, private training, teacher training, and retail merchandise). Along with bringing in new prospects/members, the Sales Associate also focuses on retaining current members by providing stellar customer service. A fitness background is preferred but not required; candidates with a strong sales background are ideal. REQUIREMENTS: • Excellent sales, communication, and customer service skills required, • Goal-oriented with an ability to achieve sales in memberships, retail, private training, and teacher training, • Ability to learn and use the Club Ready software system, • Ability to stand or sit for up to 8 hours throughout the workday, • Hearing sufficient to understand conversations, both in person and on the telephone, • Must be able to work under pressure and meet tight deadlines, • Must communicate professionally and effectively to clients and colleagues, • Must have excellent public speaking skills, • Must have proficient computer skills, • Execute sales process of lead generation, follow up, and close, • Conduct tours of the studio while establishing a relationship and targeting prospective member’s needs and wants, • Maintain acceptable level of personal sales production, • Emphasize and enforce objectives of the studio as a fitness and wellness provider, • Present available services to current or prospective members, • Book quality appointments to achieve monthly sales quota, • Participate in special events (health fairs, grand openings, marathons, and community and hospital events) to promote the club, • Assumes responsibility for developing selling skills, • This position offers a competitive base salary: based on experience., • Commission paid on sales, • Opportunity for bonus based on performance, • Opportunities for growth within the studio including additional sales and management positions Powered by JazzHR ogUfD2OHZ5

Job DescriptionDescription: About Us: Guideline is driven by a bold mission: to define the future of advertising. Our dedication lies in empowering marketers worldwide by transforming traditional industry processes into cutting-edge tools built on market transparency. Join our team as we guide the top brands, agencies, and media owners in realizing a more intelligent media buying and selling landscape. About the Role: As a Senior Customer Success Manager at Guideline, you will be at the forefront of ensuring our clients maximize the value of our solutions. You will play a pivotal role in driving customer adoption, engagement, and overall satisfaction throughout their journey with Guideline. Your consultative approach, proactive mindset, and commitment to understanding client needs will be key in fostering strong relationships and driving customer success. Responsibilities: · Own the end-to-end customer relationship: Take ownership of the customer lifecycle, focusing on driving adoption and usage, product engagement, best practices and satisfaction of Guideline solutions. · Account Management: Build and nurture strong, long-term relationships with customers, ensuring they maximize the value of our solutions. · Renewal Management: Own the customer renewal process, proactively managing timelines, and engaging with customers well before renewal dates to ensure seamless contract renewals. · Customer Retention: Drive customer satisfaction and retention by regularly engaging with customers to understand their business goals and identifying opportunities for upselling or expanding service offerings. · Success Planning: Develop and implement tailored success plans for each customer, aligning solutions with their evolving needs to increase the likelihood of renewal and long-term growth. · Data-Driven Engagement: Track customer health metrics and usage patterns, and utilize this data to address risks or challenges that could impact renewal outcomes. · Collaboration: Work closely with sales, product, and support teams to address any obstacles to renewal and ensure customers’ expectations are met or exceeded. · Identify opportunities for product expansion: Proactively identify opportunities for product expansion and growth within client organizations, leveraging a deep understanding of their business needs, working with their Client Partner counterparts who will own the commercial relationship. · Provide guidance on product functionality: Offer guidance on product functionality and workflows, based on the specific business needs and goals of each client. At the same time, understanding client needs and objectives and provide guidance on how to leverage guideline solutions (software) to achieve these goals · Conduct consultations, demos, trainings and QBRs: Based on client data through Pendo and other reporting options, engage clients in consultations, demos, trainings, and Quarterly Business Reviews (QBRs). Educate users on product features, utilization, and drive value realization. · Stay abreast of product and market changes: Stay informed about product and market changes, ensuring clients are equipped to leverage new offerings effectively and stay ahead of industry trends. · Act as the primary point of contact: Serve as the primary point of contact for clients, ensuring their needs are understood, addressed, and prioritized effectively. Responsible for ensuring client understanding and utilization of resources available through Guideline, including support, training, newsletter content, etc. Facilitate client empowerment to utilize resources appropriately and effectively; serve as point of escalation for gaps in needs or SLA adherence. · Monitor client usage and satisfaction: Continuously monitor client usage and satisfaction by tracking metrics like utilization, engagement, and satisfaction levels. Implement proactive strategies to improve these key performance indicators and enhance the overall client experience. Own the customer relationship: Proactively focusing on driving adoption and usage, product engagement, best practices, and satisfaction of GL solutions. Compensation & Benefits We offer competitive compensation based on experience, education, and skill level. Full-time employees also receive: • Health, dental, life, and disability insurance, • RRSP with company match, • Paid time off and parental leave, • Teledoc Health services, • Employee recognition and referral bonuses Diversity & Inclusion At Guideline, we believe diverse teams build better products and stronger companies. We’re proud to be an equal opportunity employer and encourage applications from people of all backgrounds, experiences, and perspectives. Requirements: · Minimum of 5-8 years of experience in a customer-facing role, preferably in B2B SaaS customer success, account management, or consulting. · Critical thinking and a solution-oriented mindset. Ability to identify - and act on - opportunities for improvement in process, product usage, customer engagement, cross functional collaboration, and comfort with technical solutions. · Strong consultative approach with a focus on understanding client goals and delivering value-driven solutions. · Highly organized and responsive to customer needs and internal teams. · Curiosity and eagerness to learn, explore, and teach others. · Exceptional relationship-building skills with empathy for customer pain points and a dedication to resolving issues effectively. · Excellent written and verbal communication skills with a genuine desire to see clients succeed. · Emotional Intelligence (EQ) to navigate personal relationships and collaborate effectively. · Demonstrated ability to manage competing priorities with a sense of urgency while maintaining professionalism and accuracy. · Proficiency in Excel, PowerPoint, Salesforce; experience with Jira, Gong, and Pendo, is a plus · Bachelor’s degree in communications, advertising, business, information technology, or related field preferred.

Job Description At TixTrack, we support our clients by creating superior ticketing solutions for performing arts and cultural institutions through a combination of modern technology, beautifully simple design, and the art of listening. Founded in Los Angeles, we are a small, but growing team of hardworking, highly motivated individuals. Our core product, Nliven, is a a real-time platform that helps venues manage ticket sales efficiently while creating a more engaging buying experience for customers. With a presence across both the US and UK, we are passionate about our work and driven to innovate with our customers to solve current and future challenges with new solutions. Even with a highly dispersed, largely remote workforce, we stay connected through our Slack channels, virtual events and regional meetups. Come see how we “role”. About The Role The Ticketing Services Manager helps ensure clients receive exceptional service. This role is responsible for handling and resolving client queries, developing strategies for improving Ticketing Services, training other Ticketing Services staff, and maintaining business relationships with existing clients. This position will help bring new clients on board and implement new client installations, including hardware such as printers, scanners, and payment terminals. They are also responsible for maintaining close collaboration with Product, Engineering, and Sales teams to resolve issues and communicate product updates. This position reports directly to the Director, Ticketing Services. This position is full-time and hybrid. Although this is largely a remote role, there will be times where you will be expected to come into the office. Candidates must be located in the NY Tri-State area within one of the following states: Connecticut, New Jersey, New York. Candidates should have the ability to work flexible hours, including evenings, weekends, and holidays, to support client events, with participation in an on-call rotation for urgent issues. Candidates may also be required to travel. About You • You are passionate about delivering exceptional client service and thrive in a role where building relationships is just as important as solving problems., • You bring proven experience in client management or customer support, with a knack for troubleshooting issues and guiding clients through complex systems., • You are highly organized, detail-oriented, and comfortable juggling multiple priorities in a fast-paced environment., • You are a collaborative worker who enjoys coaching others and working cross-functionally with Product, Engineering, and Sales to ensure client success.What You'll Do, • Adopt and execute the company’s client management processes and functions., • Provide leadership to the Ticketing Services team, ensuring customer success and growth objectives align with overall business goals., • Serve as a primary support resource for clients, answering questions and providing information about TixTrack’s Nliven and TixTrack Pro products., • Log, track, and respond to high-level client support calls and emails in a timely and professional manner., • Assist with escalated issues arising from system bugs and functionality problems., • Troubleshoot escalated issues related to system bugs or functionality concerns, escalating to the Product department when fixes require prioritization in a sprint., • Collaborate with other departments to escalate and resolve client needs quickly and effectively., • Build and maintain strong client relationships by proactively checking in, following up on active items, and addressing potential concerns., • Identify potential Ticketing Services concerns and take proactive measures to address them., • Support new client installations, including the specification, configuration, and setup of ticketing hardware (printers, scanners, payment terminals)., • Help successfully onboard and train new clients on the Nliven and TixTrack Professional systems., • Create and develop new seating maps for clients, as necessary, and assist with large on-sales., • Support ongoing set-up, configuration, and monitoring of venues, productions, and promotions on behalf of TixTrack’s clients., • Maintain a comprehensive working knowledge of TixTrack’s Nliven and TixTrack Pro products including all new software updates that are released. • Bachelor’s degree in Business or a related field., • 5+ years of proven client relationship management or customer service experience., • 2+ years of experience in ticketing preferred, • Familiarity with ticketing hardware (e.g., Boca printers, scanners, terminal payment devices) preferred., • Knowledge of HTML, custom CSS, or Google Analytics/Tag Manager is a plus., • Ability to work flexible hours, including evenings, weekends, and holidays, to support client events, with participation in an on-call rotation for urgent issues. Essential Skills • High service orientation with a focus on supporting internal and external stakeholders., • Self-motivated and resourceful, able to work independently while managing multiple priorities., • Excellent oral and written communication skills., • Strong interpersonal, analytical, decision-making, and problem-solving abilities., • Exceptional attention to detail with strong organizational and time management skills., • Effective leadership and team management skills. Tools You’ll Use • Google Suite, • Microsoft Office, • Slack, • Zendesk, • Atlassian Suite, • Tableau, • StripeWhat We Value Find Harmony - We confidently manage our work priorities and feel comfortable taking time to enjoy life outside of work. Have a Clear View - We are transparent and honest, understand our roles, and know how we contribute. Be a Fan - We are passionate about our work and driven to innovate with our customers to solve current and future challenges with new solutions. Welcome All - We are a diverse group of employees that come together as a team, without ego, and do great work. Perform at Your Best – We are committed to our customers success, always willing to listen and improve, to ensure our products exceed expectations. How We Work Radical Curiosity - We Stay Hungry - We approach each day with curiosity and accountability; learning, engaging fully, questioning assumptions, connecting our work to the bigger picture, and always keeping the customer at the center. Embrace Change - We Own Outcomes Together - We succeed by holding ourselves accountable, collaborating deeply across teams, embracing change, and continuously improving together. Seek Solutions - We Continuously Innovate Together - We focus on solutions and client value by acting decisively, prioritizing what matters most, and turning ideas into results through rapid, iterative action. Empathy - We Grow Together - We listen deeply to our customers and to each other, using data, empathy, and mutual respect to grow stronger together. Transform - We Raise The Bar - We set high standards, honor our commitments, and move forward every day with a success mindset, driving continuous improvement and quality for our customers. Our Commitment to Diversity TixTrack is committed to a workplace where everyone is free from bias, prejudice, discrimination, and harassment. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law. We strive to ensure a welcoming work environment where everyone belongs and is valued, encouraged, & respected. We embrace and celebrate the unique experiences, perspectives, and cultural backgrounds that each employee brings to our workplace. We are focused on building a culture that acknowledges and values diversity, equity, and inclusion. What We Offer • Base annual salary range of $26.44/hr - $40.87/hr ($55,000 - $85,000 est. annually), commensurate with experience., • Annual bonus based on performance and company success, • 100% paid medical, dental and vision benefits for employee and dependents, • Company-paid life insurance, • Traditional and Roth 401k plans, • Paid parental leave, • Learning & development opportunities, • Flexible scheduling, • Up to $300 reimbursement for initial equipment to set up hybrid work environment, • Generous PTO and holiday schedule Right to Work Poster Notice of E-verify Participation Our team is here to support you throughout the hiring process with reasonable accommodations. We strive to provide an unbiased and equitable interview experience for all applicants. If you need assistance applying for a role due to a disability or special need, please let us know by emailing .

Job Description Job Title: Reception Team Member (Part-Time) Location: The Lighthouse Brooklyn Campus Reports to: Hospitality & Operations Manager Hourly Rate: $25.00 Department: Operations The Lighthouse, part of Whalar Group, is a first-ever creative campus and studio playground for the Creator Generation, offering Creators an I.R.L. platform to Learn, Make, and Belong. With Venice, CA already opened, and Brooklyn, NY opening in Fall 2025, and London/EMEA opening in 2026, the campuses are designed to empower and support career Creators and creative professionals, providing a dynamic environment explicitly tailored to their needs. Each campus features state-of-the-art, mixed-use content studios, and hosts impactful programming that empowers members to collaborate, learn, and grow their businesses within a thriving community. The Lighthouse expands opportunities and creative capabilities, offering Creators a dedicated space to co-create, connect, and lead the businesses shaping creative culture. Learn more: . About the role: As a Reception Team Member, you'll be the first friendly face that members, creators, and guests meet when they arrive at the Brooklyn Campus. You'll provide warm, professional hospitality while keeping daily reception operations running smoothly—from member check-ins to event support. You'll also help foster connections, answer questions, and support campus operations so that every guest has a seamless and inspiring experience. Here's what you'll do day-to-day: • Greet and assist members, creators, and guests with warmth and professionalism., • Manage reception operations including check-ins, meeting room bookings, and AV requests., • Serve as a resource for members by answering inquiries and providing guidance on campus events and services., • Support events and activations with check-ins, setup, and logistics coordination., • Collaborate with AV, security, and hospitality teams to ensure smooth event execution., • Become proficient in CRM tools (PeopleVine) to manage memberships, attendance, and communications., • Engage with members to foster community connections and encourage campus engagement., • Keep the reception and public areas clean, organized, and professional at all times., • Identify and escalate facility, member, or guest issues to leadership promptly., • Spark joy, creativity, and connections in every member and guest interaction.Here's what we're looking for:, • 2+ years of hospitality or customer service experience (event, production, gym, or member-focused settings preferred)., • Familiarity with, or eagerness to learn, CRM/campus management tools (PeopleVine a plus)., • Strong communication, multitasking, and problem-solving skills., • Professional, guest-first mindset with the ability to adapt in a fast-paced environment., • Flexibility to work evenings and weekends for events and activations., • Comfortable working across diverse spaces—from large theaters to intimate studios.Physical Requirements:, • Ability to stand for long periods., • Ability to lift, push, or carry up to 25 lbs. The Lighthouse provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Equal opportunity extends to all aspects of the employment relationship, including hiring, promotions, training, working conditions, compensation, and benefits.

Job Description InfoSum is the world’s leading data collaboration platform, providing solutions to the world’s largest enterprises to allow collaboration across data sources and to deliver richer customer experiences that prioritize consumer privacy. Our vision is to unlock data’s limitless potential, by enabling the world’s data to be connected but never shared. As a people-first organization, we can offer you the personal and professional flexibility needed to get the job done, to grow with us, and help challenge the status quo. If you want to work with a business that encourages collaboration, champions the idea that the sum is greater than its parts, then we want to hear from you. About the role In this role, you will be a key technical resource and advisor across InfoSum’s product suite for prospective customers in North America. Your work will include contributing to sales presentations, providing product demonstrations, workflow modeling, solution design, and ensuring our customers fully grasp the value and benefit they can unlock from the InfoSum platform. At the deal close stage, you will partner with our Client Success and Customer Operations team to turn these solutions into reality, providing detailed documentation to guide our Implementation team and providing ongoing technical leadership where required, especially on our most complex and strategically important accounts. We primarily hire for aptitude not knowledge, although we would like to see prior experience in Solutions Engineering. We are open to experience at all levels for this opportunity and we can invest time in training candidates to upskill in areas required. What will I be doing? • Partner with the sales team to pitch InfoSum’s technology to client decision makers (often at C-level) and technical, data and privacy teams, delivering exceptional technical demos and addressing technical and functional questions., • Contribute to the RFI / RFP process for North American prospects in partnership with our product marketing team, writing responses and/or supporting your team as necessary., • Act as a proactive technical subject matter expert and consultant on InfoSum’s technology and capabilities both internally and externally., • Work closely with internal InfoSum teams (Engineering and Product, Customer Success and Support) to create transformative data collaboration solutions for prospects and clients. This will involve solving the biggest industry problems through the application of InfoSum technology, along with 3rd party complementary technologies (e.g. AWS and GCP data solutions) where relevant., • Work with prospects and clients to understand requirements, design, document relevant solutions and develop strategies in partnership with Sales and Customer Success to successfully pitch these solutions, coordinating the delivery of these solutions with client teams and with our internal delivery teams., • Seamlessly connect our technology to the wider martech and adtech ecosystem, partnering with the product team to help manage a program of data platform, CDP, DMP and SSP/DSP integrations and create implementation templates for easy client onboarding., • 2+ years in SaaS pre-sales role., • Previous experience in client-facing technical consulting, solutions architecture, implementation and/or sales engineering within a B2B software, SaaS, martech or data technology business., • Demonstrable knowledge of the inner workings of the marketing and advertising world, and the needs of advertisers, media owners and data companies within it., • Hands-on familiarity with data query languages (i.e. SQL)., • Exceptional presentation skills and communication skills with the ability to engage with and translate between technical experts and key business decision makers., • Excellent long term client relationship management capabilities in conjunction with strong project management skills., • Experience collaborating with engineering, product, and technical operations teams., • Ability to run technical demonstrations of a complex technical platform., • Demonstrable experience in designing and delivering complex solutions for clients, including strong documentation skills (Office 365 or G-suite tools)., • Type Startup personality: smart, ethical, friendly, cross-functional, hardworking and proactive., • Strong critical thinking and problem solving skills -- able to quickly understand and decompose complex questions and concepts. As well as working as part of an amazing, engaging and collaborative team, we offer our staff a wide range of benefits to motivate them to be the best they can be! Here's an overview of everything we offer right now! • Competitive commercial bonus plan, • $100-110k base salary (based on exeperience), • 25 days paid time off (PTO) per year, accrued at 2.1 days per month., • Healthcare benefits, • 401k, • Mental wellbeing and support - professional coaching (via Sanctus) and further mental wellness benefits outlined via the link below. For this role, we would ideally like for someone to be based locally and come into the office 2-3 times a week for team syncs, however, if you require more flexibility, we can discuss a solution that works for everyone.

Job Description The CSR/Inside Sales Representative sells the organization’s products and services for prospective and established customers. Whether face to face, on the phone or through email or fax, the CSR handles customers’ needs by finding out what they need, answering questions, creating solutions and ensuring a smooth and quick sales process. Must be knowledgeable of the organization’s policies, procedures, practices, products and services. The CSR/Inside Sales Representative collaborates with Regional Manager or Branch Manager to help drive territory coverage and maintain positive dealer relationships. Position Responsibilities may include: • Help the Division deliver on its sales including the new business component by helping to maintain accounts through active communication of new product launches, services, supplies and new products sales and or discounts via outbound calls., • Provide excellent customer service via face to face, phone calls and e-mails., • Execute all aspects of the sales function including order processing, purchase orders, payment processing, quotes and delivery dates - ensure accuracy of information being entered to guarantee the correct item(s) are ordered., • Recommend alternate products based on cost, availability or specifications as needed., • Obtain and monitor scheduled shipment dates to ensure timely delivery and expedite as needed. Coordinate with manufacturing, sales, distribution, and vendors regarding shipments., • Generate new and repeat sales by providing product and technical information in a timely manner., • Educate customers about product terminology, features and benefits in order to improve sales and customer satisfaction., • Provide accurate information regarding availability of in-stock items., • Assist customers with warranties and returns., • Collaborate with the Branch Manager to determine best methods to resolve problems to ensure customer satisfaction and adherence to the organization’s policies. Coordinate problem resolution with appropriate departments., • Periodically reach out to customers to determine satisfaction with the organization, products, and services, • Maintain records and prepare reports on sales activities., • Expand knowledge of HVAC products and keep current with latest trends within the industry, • Work positively with all levels of management and peers to ensure all areas and departments are kept up to speed and are working as an effective team to deliver the highest level of service possible., • Understand and follow work instructions, operating procedures, and company policies., • Works within well-defined instructions, • Uses established procedures and works under supervision to perform assigned tasks, • Knowledge of HVAC equipment/products is preferred, • General Microsoft Office skills (Outlook, Excel, Word) as well as working knowledge of data base applications, • Effective and high-quality Customer Service/Relationship management skills via walk-ins, phone, and email;, • Positive, professional attitude, handling difficult customers with ability to diffuse negative situations, • Good phone etiquette and e-mail etiquette, • Ability to deal with high-volume customer traffic, • Effective verbal skills – must be able to explain fairly technical parts of information clearly, • Written skills – must be able to effectively & timely communicate via e-mail with customers & accurately input orders, • Effective organizational skills and time management skills including ability to prioritize and multi-task, • High level of attention to detail and accuracy, • Ability to establish positive working relationships with internal and external customers and employees, • Ability to use good judgment and strong work ethics and integrity on the job Experience: Physical Requirements / Work Environment: The Company provides equal employment opportunity to all employees and applicants regardless of a person’s race, color, religion (including religious dress or grooming practices), creed, national origin (including language use restrictions), citizenship, uniform service member or veteran status, ancestry, disability, physical or mental disability (including HIV/AIDS), medical condition (including cancer and genetic characteristics), genetic information, request for protected leave, marital status, sex, pregnancy, age (over 40), sexual orientation, gender, gender identity or expression, political affiliation, or any other characteristic protected by law. The Company will comply with all federal and state regulations and statutes pertaining to individuals with disabilities.

Job Description Perplexity is an AI-powered answer engine founded in December 2022 and growing rapidly as one of the world's leading AI platforms. Perplexity has raised over $1B in venture investment from some of the world's most visionary and successful leaders, including Elad Gil, Daniel Gross, Jeff Bezos, Accel, IVP, NEA, NVIDIA, Samsung, and many more. Our objective is to build accurate, trustworthy AI that powers decision-making for people and assistive AI wherever decisions are being made. Throughout human history, change and innovation have always been driven by curious people. Today, curious people use Perplexity to answer more than 780 million queries every month–a number that's growing rapidly for one simple reason: everyone can be curious. We're seeking a detail-oriented and experienced Full Time Contract Support Associate to join our Customer Experience team, specializing in API Billing and Enterprise billing operations. This remote position is crucial for supporting our rapidly growing user base and enterprise customers as we scale our AI-powered search platform. You'll be the bridge between our enterprise clients, internal teams, and billing systems, ensuring seamless resolution of complex billing issues while identifying opportunities for process improvements and revenue optimization. ResponsibilitiesBilling Operations & Customer Support • Manage complex API billing inquiries and Enterprise billing escalations with meticulous attention to detail, • Serve as primary point of contact for enterprise-grade customers experiencing billing issues, • Process billing adjustments, refunds, and account modifications in accordance with company policies, • Investigate and resolve billing discrepancies across multiple payment systems and subscription models, • Maintain comprehensive documentation of all billing interactions and resolutionsStripe Platform Expertise, • Leverage extensive Stripe experience to troubleshoot payment processing issues, • Navigate Stripe Dashboard, APIs, and webhooks to investigate transaction failures and billing anomalies, • Collaborate with engineering teams to resolve complex API integration issues, • Manage subscription lifecycle events, including upgrades, downgrades, and cancellations, • Handle multi-currency billing scenarios and international enterprise accountsChargeback & Dispute Management, • Monitor, investigate, and manage chargeback cases from initiation through resolution, • Prepare comprehensive dispute documentation and representment materials, • Coordinate with payment processors and card networks to minimize chargeback ratios, • Implement proactive measures to prevent future disputes through customer education and process improvements, • Track chargeback trends and provide actionable insights to reduce future occurrencesCross-Team Collaboration & Process Improvement, • Partner closely with billing engineers to diagnose and resolve technical customer issues, • Collaborate with operations teams across Perplexity to ensure optimal resolution of billing cases, • Work with product, engineering, and finance teams to streamline billing processes, • Identify systematic issues and opportunities for automation to improve customer experience, • Contribute to billing policy development and customer communication strategiesEnterprise Customer Relationship Management, • Build and maintain strong relationships with enterprise clients and key stakeholders, • Provide consultative support to enterprise customers on billing optimization and usage patterns, • Escalate complex enterprise issues appropriately while maintaining ownership of resolution, • Participate in enterprise customer success initiatives and retention efforts QualificationsEssential Experience • 3+ years of experience in billing support, payment operations, or enterprise customer support, • Extensive hands-on experience with Stripe platform, including:, • Stripe Dashboard navigation and reporting, • Understanding of Stripe APIs, webhooks, and integration patterns, • Subscription billing, invoicing, and payment method management, • Multi-currency processing and international billing scenarios, • Proven experience communicating with enterprise-grade customers and stakeholders, • Strong background in chargeback management and dispute resolution processesTechnical Skills, • Proficient in payment processing concepts, including ACH, credit cards, and alternative payment methods, • Experience with subscription billing models and recurring payment scenarios, • Basic understanding of credit, metering and API billing concepts to help assist users with specific billing questions., • Proficiency in Excel/Google Sheets for data analysis and reporting, • Familiarity with CRM systems and ticketing platforms (Intercom)Soft Skills & Attributes, • Exceptional problem-solving abilities with attention to detail and analytical thinking, • Outstanding communication skills with ability to explain complex billing concepts clearly, • Customer-obsessed mindset with empathy and patience for frustrated customers, • Collaborative approach to working across multiple teams and departments, • Ownership mentality with ability to drive issues to completion independently, • Adaptability to work in a fast-paced, evolving startup environment Final offer amounts are determined by multiple factors, including, experience and expertise.

Job Description Who we are: For over 20 years, Global Relay has set the standard in enterprise information archiving with industry-leading cloud archiving, surveillance, eDiscovery, and analytics solutions. We securely capture and preserve the communications data of the world's most highly regulated firms, giving them greater visibility and control over their information and ensuring compliance with stringent regulations. Though we offer competitive compensation and benefits and all the other perks one would expect from an established company, we are not your typical technology company. Global Relay is a career-building company. A place for big ideas. New challenges. Groundbreaking innovation. It's a place where you can genuinely make an impact – and be recognized for it. We believe great businesses thrive on diversity, inclusion, and the contributions of all employees. To that end, we recruit candidates from different backgrounds and foster a work environment that encourages employees to collaborate and learn from each other, completely free of barriers. Your role: The Senior Customer Success Specialist (SCSM) leads and manages the relationship between Global Relay and its existing mid-size customer base. Taking ownership over a specific set of high-profile accounts, SCSM engage in ongoing account management, reconciliation, upselling, and customer service. The SCSM works closely with internal Global Relay teams to provide a single interface for customer inquiries. Your responsibilities: • Provide world class service in handling and resolving customer enquiries., • Work with Global Relay departments, including Sales, Legal, Accounting, Provisioning, and Customer Support to solve critical customer issues., • Update and maintain Salesforce CRM., • Understand and explain features and benefits of Global Relay services., • Identify sales and upsell opportunities to existing customers., • Act as the main point of contact for inbound customer calls to establish strong customer relations., • Manage the ongoing relationship between Global Relay and mid-size accounts by developing strong relationships., • Act as an overflow contact for inbound customer calls establish strong customer relations., • Assess, clarify, and validate customer needs on an ongoing basis to accomplish land and expand goals, • Manages the relationship between Global Relay and clients that fall under the major Umbrella classification and other high priority existing customer base., • Degree or Diploma and/or 2+ years of account management or customer service-related experience, ideally in the information technology sector with an understanding of cloud solutions, • Demonstrates ability to assess customer needs and deliver appropriate solutions, • Experience landing and expanding major global accounts, • Professional business manner with the ability to comfortably interact with various executive business levels, • Proven ability to effectively manage time, workload and shifting priorities in a fast-paced environment with a strong attention to detail, • Excellent verbal and written communications skills, • Previous direct experience with Salesforce or other CRM system is highly desirable, • Resourceful with strong problem-solving skills, • Enthusiastic, strong work ethic and positive attitude Global Relay advertises the pay range for this role in compliance with applicable pay transparency laws. Individual pay rates are determined by evaluating factors such as expertise, skills, education, and professional background. The range below reflects the expected annual base salary, which is only one element of our comprehensive total rewards package designed to reflect our company pay philosophy, culture and values. We aim to foster an inspiring work environment and support employees' work-life rhythms. We provide a comprehensive health benefits program, including extended health coverage and short-term / long-term disability insurance. Employees receive annual allotted vacation days, which increase based on tenure. Other benefits include paid sick days, maternity/parental leave enhanced program, commuter benefits, corporate bonuses, and a 401(k)-retirement plan with company contribution matching. For employees based at our New York office, we provide additional perks and amenities to enhance your work experience including a subsidized meal program, courtesy of our in-house culinary team! Base salary range$80,000—$120,000 USD What you can expect: At Global Relay, there's no ceiling to what you can achieve. It's the land of opportunity for the energetic, the intelligent, the driven. You'll receive the mentoring, coaching, and support you need to reach your career goals. You'll be part of a culture that breeds creativity and rewards perseverance and hard work. And you'll be working alongside smart, talented individuals from diverse backgrounds, with complementary knowledge and skills. Global Relay is an equal-opportunity employer committed to diversity, equity, and inclusion. We seek to ensure reasonable adjustments, accommodations, and personal time are tailored to meet the unique needs of every individual. We understand flexible work arrangements are important, and we encourage that in our work culture. Whether it's flexibility around work hours, workstyle, or lifestyle, we want to ensure our employees have a healthy work/life balance. We support and value a hybrid work model that blends collaboration with the team in the office and focus time from the comfort of your home. To learn more about our business, culture, and community involvement, visit .

Job Description Client Solutions Manager Overview: • The Client Solutions Manager will leverage their knowledge of online media, communication and relationship building skills, and analytical abilities to provide campaign intelligence and campaign strategy consultation, including identifying areas where we can provide more value to our clients. The Client Solutions Manager will be measured by their ability to build, cultivate, and partner with our clients as well as their ability to drive incremental revenue. The Client Solutions Manager is a nimble team player who is comfortable managing multiple clients, campaigns, and projects concurrently., • Location - New York City, NY or San Francisco, CA, • Hybrid Work Schedule – 2-3 days/weekResponsibilities:, • Build trusted relationships with clients providing best-in-class customer experience by proactively identifying and solving customer challenges, • Partner with cross-functional teams across Insights, Marketing, Media Operations, etc. to collaborate on campaign activation and drive toward client goals, • Be a consultative seller to renew and grow client investments, • Proactively analyze and optimize customers’ advertising campaigns and marketing programs to make strategic recommendations to customers and ensure client objectives are achieved, • Consult and own all aspects of the client’s media campaigns including targeting, implementation, creative and content quality, optimization, performance, and proving ROI through campaign insights, • Apply rigor and use technology to design account plans to meet revenue goals, • Support customer communication and education including a best-in-class onboarding experience and ad hoc platform education needs, • Drive new product adoption and partner technology integration to enable client success and efficiency, • Collaborate with product teams to improve service offerings and campaign management tools and ensure our customer needs are metBasic Qualifications:, • 3+ years of experience in advertising, sales, marketing, consulting, or media, • 2+ years of auction based or programmatic campaign management and optimization experience (i.e. Google Ads, SEO/PPC, ad exchange/trading desks)Preferred Qualifications:, • BA/BS degree or equivalent practical experience, • Ability to work with MS Office Suite (PowerPoint, Excel, Google Docs), • Demonstrated experience with Sales Force or relatable ticketing systems, • Demonstrated analytical background and experience with statistical analysis, return on investment modeling, and advertising / media analytics, • Ability to think strategically with a proven track record of achieving results by connecting a customer’s pressures with data-driven products and solutions., • Demonstrated understanding of internet advertising technology and marketing automation, • Ability to effectively manage time, prioritize tasks and work within deadlines with little supervision, • Ability to work independently and collaborate cross-functionally, • Demonstrated commitment to understanding and prioritizing the needs of the customerSuggested Skills:, • Stakeholder Management, • Sales Force, • Google DocsCompensation:, • $30.96 - $38.70/hr. (W2/Non-Exempt)Req# 16064

Job Description About Cleerly We're Cleerly – a healthcare company that's revolutionizing how heart disease is diagnosed, treated, and tracked. We were founded in 2017 by one of the world's leading cardiologists and are a growing team of world-class engineering, operations, medical affairs, marketing, and sales leaders. We raised $223M in Series C funding in 2022 which has enabled rapid growth and continued support of our mission. In December 2024 we received an additional $106M in a Series C extension funding. Most of our teams work remotely and have access to our offices in Denver, Colorado, New, York, New York, Dallas, Texas, and Lisbon, Portugal with some roles requiring you to be on-site in a location. Cleerly has created a new standard of care for heart disease through value-based, AI-driven precision diagnostic solutions with the goal of helping prevent heart attacks. Our technology goes beyond traditional measures of heart disease by enabling comprehensive quantification and characterization of atherosclerosis, or plaque buildup, in each of the heart arteries. Cleerly's solutions are supported by more than a decade of performing some of the world's largest clinical trials to identify important findings beyond symptoms that increase a person's risk of heart attacks. At Cleerly, we collaborate digitally and use a wide variety of systems. Our people use Google Workspace (GMail, Drive, Docs, Sheets, Slides), Slack, Confluence/Jira, and Zoom Video, prior experience in these areas is a plus. Role or department specific technology needs may vary and will be listed as requirements in the job description. About the Opportunity Cleerly is seeking a Senior Client Success Manager to own and manage client relationships within a defined territory. This role will serve as the day-to-day liaison for healthcare clients—ensuring successful onboarding, driving adoption, addressing concerns, and promoting long-term satisfaction and expansion. The ideal candidate will have experience in healthcare or health tech, demonstrate strong communication and relationship-building skills, and bring a data-driven mindset to proactively manage client health and success. TTC*: $172,500 - $189,750 *Total Target Compensation (TTC): Total Cash Compensation (including base pay, variable pay, commission, bonuses, etc.). We hire employees anywhere within the United States and account for geography when determining base salary. About the Team The Client Success role is pivotal in ensuring strong, long-lasting relationships with our clients. This position is responsible for managing day-to-day communication, acting as the main liaison between the client and our internal teams. By owning the client relationship, the Client Success Managers ensure that all client needs, concerns, and goals are addressed in a timely and effective manner. They represent the client's voice internally, advocating for their interests and ensuring alignment with our company's objectives. This role reports directly to the VP of Client Success and works daily with Implementation, Sales, and Product amongst other teams. Responsibilities Client Ownership & Relationship Management • Serve as the primary point of contact for clients within the assigned territory, • Build strong, trusting relationships with clinical and administrative leaders at hospitals, imaging centers, and cardiology practices, • Conduct regular business reviews, utilization assessments, and check-ins to ensure client satisfaction and retention, • Partner with Client Services and Implementation teams to ensure seamless onboarding and launch of Cleerly solutions, • Drive initial and ongoing adoption through best practices, education, and alignment with client goals Client Health Monitoring • Track key client metrics (utilization, turnaround times, NPS, etc.) and proactively identify and resolve risks to success, • Collaborate with Sales and Partnerships to identify opportunities for renewals, upsells, and expansion, • Act as the bridge between clients and internal teams (Sales, Product, Clinical, Marketing) to ensure alignment and excellence in service, • Bachelor's degree; background in healthcare, life sciences, or business is preferred, • 7 + years of experience in client success, account management—preferably in a healthcare or SaaS environment, • Experience working directly with health systems, cardiology groups, or outpatient imaging centers is highly desirable., • Startup (Series A-C) experience preferred, not required., • Exceptional communication, interpersonal, and problem-solving skills, • Self-starter with strong organizational skills and the ability to manage multiple accounts with minimal supervision, • Familiarity with CRM platforms (Salesforce preferred) and data dashboards (e.g., Tableau or Looker), • Willingness to travel within the territory (up to 40%), • H: Humility- be a servant leader, • E: Excellence- deliver world-changing results, • A: Accountability- do what you say; expect the same from others, • R: Remarkable- inspire & innovate with impact OUR COMPANY IS AN EQUAL OPPORTUNITY EMPLOYER. We do not discriminate on the basis of race, color, national origin, ancestry, citizenship status, protected veteran status, religion, physical or mental disability, marital status, sex, sexual orientation, gender identity or expression, age, or any other basis protected by law, ordinance, or regulation. By submitting your application, you agree to receive SMS messages from Cleerly recruiters throughout the interview process. Message frequency may vary. Message and data rates may apply. You can STOP messaging by sending STOP and get more help by sending HELP. For more information see our Privacy Policy (). All official emails will come from @cleerlyhealth.com email accounts. #Cleerly

This tech giant is experiencing rapid growth and is hiring for Client Success Managers in NY to work a remote position!. Our client is the global leader in customer relationship management used by companies of all sizes and industries to transform their businesses. Understand client needs and how yo

Job Description Primary Function and Purpose: The HR Recruiter is responsible for strategically and proactively managing the continuous volume of full-cycle recruiting needs and branding for Children’s Rescue Fund as an employer of choice. The Recruiter will source, identify, screen, and hire candidates for various roles in the organization. This individual is responsible for meeting metrics that have been set by the Recruitment Manager and/or Human Resources leadership, creating reports, self-goal setting, new hire survey administration, and related forecasts, as it relates to recruitment. The Recruiter will proactively work with management and leadership to implement effective recruitment methods and efforts across the organization. Position Requirements and Minimum Qualifications: • Job-related knowledge:, • The ideal candidate will exhibit an ability to devise sourcing strategies for potential applicants, • Experience in full-cycle recruiting, using various interview techniques, evaluation methods, clearance, and onboarding processes, • General knowledge of HR best practices and employment law, • Proficiency in documenting processes and keeping up with industry trends; Non-profit environment experience is a strong plus, • Ability to understand and be able to work within budgetary constraints, • Job-related skills, including language, mathematical, and reasoning (analytical) skills:, • Previous experience developing and executing recruiting marketing and branding strategies, • Utilize good judgment and discretion in the handling of confidential information, • High level of experience and proficiency working within an HRIS system or a non-applicant tracking environment and developing workflows, • Communicate effectively and establish credibility throughout the organization with Senior Management, department heads, and colleagues as an effective developer of solutions to business staffing challenges, • Demonstrated ability to understand and work with analytical tools, reports and technology, • Proficient in MS Office, Outlook, Excel, PowerPoint, and Adobe, with a high degree of proficiency in Excel, • Intellectual, creative, and/or communication abilities:, • Capable of speaking knowledgeably about the company and answer any questions a potential hire may have, • Ability to act as liaison among a range of internal customers, manage by influence demonstrating strong communication and relationship management, • Equal ability to work independently or as part of a multi-functional team with incredible initiative, work well under pressure managing multiple and shifting priorities to complete complex projects in a fast-paced environment with minimal direction, • Frequently collaborate with a wide range of colleagues to deliver expected results, • Highly ethically motivated and results-oriented, proven creative problem solver with positive respectful proactiveness, • Utilize demonstrated good judgment and discretion in the handling of confidential information, • Must be detail oriented, highly organized, • Excellent project management with strong follow-up skills, time management and presentation skills, • Superior oral and written communication skills coupled with strong interpersonal skills Licenses, degrees, and certifications: • Bachelor’s degree in human resources management, business management, or related field with direct work experience in the Recruitment and/or Human Resources industry, • At least two years of full-cycle recruiting experience Essential Duties & Responsibilities: Recruitment: • Collaborate with external organizations to develop and deploy agency-wide recruiting and sourcing strategies that identify and secure a highly diversified talented workforce and scale to support the agency’s continued growth, • Based on analysis, needs assessment and outcomes, oversee recruitment strategies including, social media, utilization of on-line marketing/branding such as the agency’s website, employee referral program, job boards, e-mails, cold calling, third party resources, print media, flyers and other relevant branding/advertising efforts related to recruitment, • With a long-term strategy in mind, form close relationships with hiring managers to ensure staffing needs are being met by having clear expectations for candidates and interviewers and analyzing and developing new recruitment strategies for sourcing candidates, screening resumes, interviewing on both the HR and business line levels, parameters for risk on experience vs. credentials, • Provide tracking and hands-on mentoring for managers and candidates who are hired to assure cultural assimilation, colleague receptivity, career planning and overall success, • Directly partner with agency leaders and management team to understand, and grow talent pipelines, and recruit for key positions within the agency in the present, and in the future, • Steward a positive end-to-end candidate experience (sourcing, screening, interviewing, selection and on-boarding) and ensure it follows best-in-class practices and enthusiastically communicates the employment value proposition, reflects the brand and is an engaging candidate experience, • Lead efforts to continuously improve the selection process with tools, interview guides, testing and interview training that improves overall selection results, • Develop, revise, and update job descriptions and other relevant recruitment and human resources documents, • Establish strong working relationships with external talent sources to ensure agency attracts top students from local colleges and universities particularly those with social service programs, • Coordinate internal resources for campus visits, career fairs, college recruiting and networking social events, • Maintain compliance with company policies, Federal, State and Local government and funding agency policies, procedures, and regulations, • Building a strong two-way rapport with staff to have a pulse on the initial New Hire Onboarding, • Develops, maintains, and distributes New Hire employee engagement survey reports with recommendations for action planning at both the agency level and departmental level, • Build employee networks, tasks forces and/or committees as a means of employee feedback and involvement to support retention goals, • Work with managers and leaders across the board to ensure the organization is an employer of choice, • Develop and implement strategic initiatives and processes for retaining diverse talent, • Decision-making responsibilities: May have to make limited challenging decisions that could impact the program operations. Ability to influence key and operational management through well-articulated strategies, • Problem solving responsibility: Exercise a high level of creativity and the ability to think analytically to effectively problem solve with limited information at hand, • Working relationships and contacts: Foster positive relationships with internal contacts which will include interaction with senior leaders, management, employees within other departments, and direct reports. Will have contact with current and potential business partners, • Impact/importance of function: Accountable for service delivery for customer satisfaction and to increase positive productivity between Recruitment and operations and ensuring accurate and timely response to issues or concerns that are identified Other: • May be required to work long hours and a varied schedule, • Traveling throughout various locations in the New York City area, • Lifting and moving objects weighing up to 30 pounds several times a week, • Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions EEO Statement – Children’s Rescue Fund is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, gender identity, sexual orientation or protected veteran status. #IND1