CUSTOMER SERVICE REPRESENTATIVE
10 days ago
Harvey
Job Description We are seeking a CUSTOMER SERVICE REPRESENTATIVE to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues. Responsibilities: • Handle customer inquiries and complaints, • Provide information about the products and services, • Troubleshoot and resolve product issues and concerns, • Document and update customer records based on interactions, • Previous experience in customer service, sales, or other related fields, • Ability to build rapport with clients, • Ability to prioritize and multitask, • Positive and professional demeanor Responsibilities: Present and sell insurance policies to new and existing clients Develop and calculate suitable plans based on clients' needs Resolve client inquiries and complaints Expand business reach through networking techniques Comply with insurance standards and regulations Qualifications: Licensed Property & Casualty (Louisiana and/or Mississippi) Required Previous experience in insurance, customer service, or other related fields preferred Ability to build rapport with clients Excellent written and verbal communication skills Ability to prioritize and multitask Benefits: Base plus commission plan Uncapped commission Additional bonus promotions offered Leads provided Positive work environmentRemote Sales Position\r\n\r\nResponsibilities: \r\nPresent and sell insurance policies to new and existing clients\r\nDevelop and calculate suitable plans based on clients' needs\r\nResolve client inquiries and complaints\r\nExpand business reach through networking techniques\r\nComply with insurance standards and regulations\r\n\r\nQualifications:\r\nLicensed Property & Casualty (Louisiana and/or Mississippi) Required\r\nPrevious experience in insurance, customer service, or other related fields preferred\r\nAbility to build rapport with clients\r\nExcellent written and verbal communication skills\r\nAbility to prioritize and multitask\r\nBenefits:\r\nBase plus commission plan\r\nUncapped commission\r\nAdditional bonus promotions offered\r\nLeads provided\r\nPositive work environment