Customer representative jobs in Orlando, FLCreate job alerts

The Customer Service Representative is responsible for delivering exceptional customer service, providing support, and resolving inquiries in a timely, friendly, and efficient manner. This role involves working directly with customers via phone, email, and chat to address questions, troubleshoot issues, and ensure a seamless customer experience. The ideal candidate is a proactive communicator, problem-solver, and team player who enjoys helping people and delivering high-quality support. Key Responsibilities:   •  Customer Support: Respond promptly and professionally to customer inquiries via phone, email, and chat, addressing questions, concerns, and requests in line with company policies and standards.   •  Problem Resolution: Identify and troubleshoot customer issues, guiding them through solutions or escalating more complex issues to appropriate departments.   •  Customer Retention: Provide a positive experience to foster strong relationships with customers, addressing concerns that may impact customer satisfaction or loyalty.   •  Documentation and Reporting: Accurately document customer interactions, maintain detailed records, and compile reports on common customer issues to support continuous improvement.   •  Team Collaboration: Collaborate with team members and other departments to share insights, resolve escalated issues, and ensure a cohesive customer support experience.   •  Product Knowledge: Maintain up-to-date knowledge of company products, services, policies, and procedures to effectively answer questions and assist customers. Qualifications:   •  Education: High school diploma or equivalent; an associate’s or bachelor’s degree is a plus.   •  Experience: Previous experience in customer service, call center, or a related field is preferred.   •  Skills:   •  Strong verbal and written communication skills.   •  Problem-solving abilities and attention to detail.   •  Proficiency in using customer service software, CRM systems, and Microsoft Office Suite.   •  Ability to multitask and manage time effectively in a fast-paced environment.   •  Empathy, patience, and a positive attitude when interacting with customers.

Outside Sales Manager Sales & Marketing OUTSIDE B2B SALES MANAGER POSITION WITH T-MOBILE BW MANAGEMENT NYC LLC We are looking for an experienced, initiative, and creative candidate as the sales manager at T-MOBILE. We need a specialist who can take full control of T-MOBILE For Business products/services sales and increase our brand awareness. As the Sales Manager, you will be building your own team. This will include recruiting, training, overseeing, and leading a diverse team. You will also need to motivate the team, monitor and asses the sales market, look for profitable sales solutions, and attract new customers. At T-MOBILE, we offer a competitive compensation, a friendly team, and career opportunities. We are most interested in your professional growth and passion for your work. If you feel you have the ambitions and skills to become our sales manager, contact us and get your dream job! Duties and Responsibilities Evaluation of the customer needs, product/service features, and competitors. Setting individual sales targets. Elaboration of the marketing strategy and a sales business plan. Coordinating and coaching the sales team. Skills and qualifications Proven work experience as a sales manager, sales representative, or another similar job position. Education in sales, management, accounting, business, or another related field. Leadership skills. Expert knowledge of sales and marketing tools and ability to use them according to the current business goal set. Strong analytical skills. Additional position options This is a hybrid role and you can work from home. We have a great work life balance Join Us: To apply, contact our Recruiting Team. Job Types: Full-time Pay: $4,000.00 - $6,000.00 per month Expected hours: 40 per week

OUTSIDE B2B SALES POSITION WITH SPECTRUM BW MANAGEMENT NYC LLC We are on the lookout for enthusiastic, professional sales representatives to join our team in a brand-new program launch! You will be promoting Highspeed Home / Business Internet, TV and Mobile Phones to qualifying local residents / businesses. This role is not just about selling, it's about delivering an amazing, personalized, awesome experience to each resident / business. In this role, you will be instrumental in helping local residents / business onwers determine product promotions that are right for their unique needs. You will be thoroughly trained in all Products and Services available. We are looking for dynamic sales people with a proven track record of success. Role & Responsibilities: Door to Door Sales: Actively work in targeted locations Event Sales: Actively engage with local residents / businesses with exclusive unadvertised offers. Work in a Team and or individually: Work as part of a high-performance sales team or individually by helping to progress your skills. This Is a Ground-Floor Opportunity and a Permanent position with significant opportunities for growth and development. Be part of a key initiative from its inception – a chance to make your mark. What We’re Looking For: A candidate with a passion for delivering exceptional experiences. A dynamic, positive, and motivational approach to sales and marketing. A commitment to customer satisfaction. Flexible Scheduleling meets Huge Earning Potential : Flexible Structure: Have flexibility to create a schedule that fits your life. Monthly Incentives: Additional bonus's and incentives to further boost your income. Training & Support: Streamlined Training Program: Develop the skillset you need quickly in the field and online training. Comprehensive Support System: From easy order entry system to our full-service sales support, everything designed to removed administrative red tape and allow you to focus on sales and marketing. Resource-Rich Environment: With our Authorized Agent Portal and Sales Support team, you’ll have all the necessary tools at your fingertips. Our sales agents are armed with Exclusive Unadvertised Offers! Candidate Profile: Experienced in Sales: Demonstrable success in door to door / retail / event-based sales. Goal Orientated: Inspired and motivated towards exceeding goals. Professional & Organized: Aptitude for managing multiple business accounts and maintaining professionalism in all interactions. Tech-Savvy: Competence in using digital and mobile tools for effective management. Join Us: To apply, contact our Recruiting Team. Send cover letter and resume Job Types: Full-time Pay: $4,000.00 - $6,000.00 per month Expected hours: 40 per week