Customer service management jobs in New York, New York - Page 20Create job alerts

Job Description Who we are: Since 2009, we've been on a mission to bring sustainable fashion to everyone. Named one of Fast Company's Brands That Matter and winning a Best Carbon Footprint award, we have big goals like being Climate Positive by 2025, Circular by 2030, and pushing the whole industry forward along the way. Our work has gotten love in Drapers and Sourcing Journal, and TIME wrote about how great our CEO, Hali Borenstein, is. Basically, we're saving the Earth and looking damn good doing it. We're a global brand with 50+ stores (and counting) around the world, and our own sustainable factory in LA. We innovate across categories like accessories, swimwear, and sleepwear, and we reach millions of people with campaigns like this, this and this. None of this work is possible without the incredible people behind it. We're a mission-based company that invests in an inclusive culture, so we can innovate together and ensure everyone has the space to grow, thrive, and belong. And starting right now, we want to do all that with you. Work Location/ Schedule: • Available to work a minimum of 40 hours per week, • Daily open availability across a full 7 day work week No position at Reformation is about the status quo, every team member is passionate about building a company rooted in excellence. Obsessed with customers and sustainability we use tech to create a unique interaction between our customers, employees, and the Reformation brand. The Assistant Manager will help lead and execute all efforts required to achieve individual store goals. Reporting to the Store Manager, essential responsibilities include but are not limited to: What You'll Do: • Measure and Monitor sales performance taking action to improve business performance when needed., • Consistently meet and exceed store sales goals., • Drive the execution of an elevated client experience acting as a brand ambassador - embody brand values, engage customers on the brand and share the stories of Reformation with a focus on educating on sustainability., • Lead the sales floor and deliver an excellent customer experience through a customer first mindset to build loyal client relationships, • Assist customers and monitor client interaction with the team and technology, provide in the moment coaching for continuous improvement, • Create an optimal balance of sales and service by having the right people, in the right place at the right time through effective scheduling while achieving payroll goals, • Deliver and maintain extraordinary customer experience NPS scores., • Uphold consistent inventory accuracy and controls in store. Lead and train the team in store to ensure consistent deliverables., • Contribute to Loss Prevention in all areas of the business, set expectations and own training for the store team., • Assist in ownership of operational execution of store to achieve necessary revenue targets, • Ensure facility maintenance, presentation and organization, • Assist in merchandising presentation and concept standards utilizing retail and product reporting to regularly strategize for the customer experience and productivity of the business., • Provide real-time and weekly feedback on product and sales performance to Store Manager to influence allocations and the success of the business., • Ensure the selling floor reflects the brand and concept standards at all times, train support staff and develop talent in visual and digital merchandising., • Assist in managing the day-to-day performance of the retail teams, enabling progressive career development and an incredible employee experience., • Assist in hiring, training and development of the store team across all areas of the business., • Minimum of 4 years Retail Management Experience required., • Experience working with a sales or retail organization and/or operationally intensive business., • Ability to work in a fast-paced and ever-changing environment, • Ability to set the standard for operational efficiency, adhering to processes and systems to maximize team and business results, and identifying opportunities for improvement, • The skills to collaborate with cross-functional partners in the pursuit of shared business outcomes, • A proactive sense of urgency and ability to prioritize important work, • Strong interpersonal skills and the ability to interact effectively with diverse personalities, • Driven approach to take on new challenges with the self-motivation for your work and career that inspires others, • Excellent communicator and team player with a passion for people, • An effective and expedient problem-solver, strong business acumen with a keen attention to detail At Reformation, we believe in transparency and equity when it comes to compensation. For this role, the anticipated base salary range is $50,000 - $70,000 depending on a variety of factors, including but not limited to relevant experience, skills, qualifications, and internal compensation equity. Please note that compensation decisions are made thoughtfully and may vary from the listed range to reflect individual circumstances and evolving business needs. Our total rewards package also includes benefits, perks, and opportunities for growth that contribute to overall compensation. Benefits & Perks: • Eligible employees get employer-sponsored private medical, dental, and vision insurance, as well as commuter benefits to help support your travel to and from work., • We offer competitive paid time off policies including vacation, sick leave, and company holidays for eligible employees., • We offer retirement planning support for eligible employees, including the option to invest in Environmental Social Governance-aligned (fancy way to say sustainable) funds., • We're a mission-based company with offices in LA, NYC and London, as well as a global retail team, which means you'll get to collaborate with people all around the world., • You'll get access to fertility care support through Carrot, and up to a $5,000 USD reimbursement for related fertility expenses after 1 year of employment., • We care about the causes our employees care about so we donate to community efforts on a yearly basis. If you require accommodations during the application or interview process, please let us know. We're here to ensure you have what you need to show up as your best self. Still don't know if you should apply? We get it—studies show that many women and individuals from historically underrepresented communities hold back from applying unless they meet every single requirement. At Reformation, we're all about growth, not gatekeeping. If you're passionate about the role and excited about making fashion more sustainable, we'd love to hear from you. If this role doesn't totally excite you, consider applying to our general application. Want some more?! - Sustainability, Forbes, Fast Company California Applicant Privacy Notice found here

Job Description SMCP - Sandro, Maje, Claudie Pierlot Store Manager - Sandro + Maje Leased Concession Shops Location: - Bloomingdale's, Shops at Riverside, Hackensack, NJ At SMCP, we embody the essence of Parisian elegance with our renowned brands, Sandro and Maje. With a commitment to accessible luxury, we bring high-fashion designs and sustainability together, crafting exceptional products and memorable experiences. Operating in over 47 countries, we are financially stable and in an exciting phase of growth, led by a strong and experienced senior leadership team. Our culture thrives on engagement, inclusivity, and corporate social responsibility, ensuring that our success is built on both innovation and care for our planet. By 2030, we aim to meet ambitious sustainability goals, all while offering Parisian chic with a modern twist. Our collections reflect the dynamic interplay of casual elegance and evening sophistication, created for individuals who value both style and sustainability. Why SMCP: SMCP is more than just a fashion house—it's a forward-thinking company where innovation and sustainability come together. As we continue to lead the accessible luxury market, we focus on growth, stability, and prioritizing internal mobility for our people. With a dedicated senior leadership team guiding us, we offer a culture that fosters creativity, engagement, and meaningful career opportunities. Our collections from Sandro and Maje blend timeless Parisian style with a contemporary edge, allowing individuals to express their unique personality through fashion. Joining SMCP means becoming part of an evolving story, where passion, creativity, and sustainability are at the forefront. Together, we will continue shaping the future of fashion with a strong foundation of growth, stability, and engagement. To learn more about our global presence and values, visit our website at SMCP Global. At SMCP, We Style Happiness at Work—Lead with Passion and Purpose! As a Store Manager, you'll bring leadership, vision, and entrepreneurial spirit to your boutique, driving a dynamic and client-centric environment. With a people-first approach, you'll develop a strong business strategy that touches on People, Product, and Planet—guiding your team to success through empathy, empowerment, and expert coaching. You will lead by example, fostering a culture of confidence, growth, and excellence that inspires your team to achieve their full potential. In this role, you will own your business as if it were your own—creating strategies that drive key performance metrics, building long-term client relationships, and ensuring seamless store operations. From talent recruitment and development to high-level clienteling and operational expertise, you'll be at the heart of everything that makes your boutique thrive. What You'll Do: Leadership & Team Development • Lead with vision by fostering a high-performing, positive team culture that drives engagement, collaboration, and retention., • Act as the ultimate brand ambassador, inspiring your team to deliver exceptional customer service and create unforgettable styling experiences that reflect the brand's identity., • Drive key performance indicators (KPIs), including achievement of commercial target, conversion rates, units per transaction (UPT), average basket size, appointment sales, and inventory shortage., • Ensure seamless operations across both front and back-of-house, managing processes with precision and attention to detail to optimize store efficiency., • Leverage resources provided by corporate partners, serving as a key liaison between headquarters and your boutique to align strategies and maximize business success., • 2-3+ years of prior supervisory experience, preferably in luxury retail management., • Prior experience managing in a commission environment is a plus, • Prior merchandising experience, • A natural leader with strong coaching, communication, and people development skills., • Passionate about client relationships and creating a high-touch, personalized shopping experience., • Results-driven and strategic in decision-making, with a focus on achieving KPIs., • A strong recruiter who attracts top talent to build a high-performing team., • Achieve talent acquisition targets including open to hire percentage and hiring speed, • Achieves staff turnover goals, • Highly organized, adaptable, and solutions-oriented in managing store operations., • A brand ambassador who embodies SMCP's core values and vision for modern luxury., • Flexible availability, including evenings, weekends, and holidays, is required. At SMCP, we provide more than just a job—we provide a path to grow, thrive, and be part of something exceptional. Your talent and dedication are rewarded with a 50% shopping discount, and a seasonal wardrobe offering, so you always feel confident in the latest collections—because style starts with you. We also provide a cell phone contribution, keeping you connected and equipped for success. We know that security and well-being matter. That's why we provide comprehensive health, dental, life, and disability coverage, an employer-matched 401(k) with immediate 100% vesting, and paid time off—including vacation, holidays, sick time, and personal days—plus paid parental leave and pet benefits. You'll also have access to resources like our Employee Assistance Program (EAP), which includes personalized guidance, expert care, and mental health support through every stage of life, along with MAVEN Family Planning, providing additional support for family planning and wellness. Through extensive product knowledge training, industry insights, and the opportunity to earn more through our Monthly and Seasonal Bonus Incentive Plan, you'll refine your expertise, elevate your skills, and make a lasting impact on the client experience. With mentorship and professional development support, plus a dynamic, engaging workplace where your contributions truly matter, you'll discover a career that's as fulfilling as it is inspiring. At SMCP, you're not just an employee, you're a valued part of a team that celebrates passion, creativity, and excellence. With a dynamic, engaging workplace and a people-first culture, you'll find a career that's as rewarding as it is inspiring. Ready to lead with confidence and style? Apply today and become part of the SMCP Dream Team!

Job DescriptionFast-Track Your Career with Buck Mason as a Manager in Training! Got a fire in your belly to learn everything about retail management? As a Manager in Training at Buck Mason, you’ll be on the fast track to leading your own store. This full-time role is all about soaking up knowledge, supporting the Store Manager, and getting ready to take the helm.Responsibilities: • Knowledge Sponge: Absorb everything from our seasoned managers about running a top-notch retail operation., • Future Leader: Support the Store Manager in recruiting, training, and developing the store staff, with an eye on building your own future team., • Sales Driver: Dive into the numbers, analyze sales data, and support the Store Manager in achieving sales targets., • Operational Expert: Oversee daily store operations, manage inventory levels, and ensure compliance with company policies., • Primary Contact: Step up as the primary point of contact in the Store Manager’s absence, ensuring seamless operations.Required Skills:, • Hungry to learn – you've got that fire in your belly to soak up everything you can about retail management., • Natural born leader – you've got that spark that inspires others to step up and be their best., • Customer service wizard – you know how to make every customer feel like they're the most important person in the room., • Detail-oriented – you're the master of the to-do list and nothing slips through the cracks on your watch., • Team player – you thrive in a collaborative environment and love working with others to achieve common goals., • Communication ace – whether it's chatting with customers or leading a team meeting, you've got the gift of gab.

Job Description Ana Luisa is a Brooklyn-based e-commerce jewelry brand with a simple, but clearcut idea that high quality jewelry shouldn't cost the planet. We believe that how we create our pieces matters just as much as why people wear them and that luxury shouldn't be defined so narrowly and designed for so few. We design, craft and deliver exceptional everyday pieces for everyone, priced fairly and produced ethically to create a positive impact for both people and the planet. About the job As a dedicated leader, the Store Manager drives their team to success, fostering a culture that embodies our brand and consistently exceeds customer expectations. They create a positive and inclusive working atmosphere, promoting growth and development within their team while ensuring that every customer enjoys a high-touch shopping experience that builds strong client relationships. The Store Manager leads by example, upholding the highest standards for both the team and the store. With charisma and a passion for people, they will oversee all aspects of store performance, including people management, product excellence, process efficiency, and profitability. By partnering closely with our HQ cross-functional teams, the Store Manager consistently exceeds targets, ensures the store's financial health, and serves as a true brand ambassador, always keeping the focus on people and clients by upholding our values. The Store Manager will initially report to the Retail Expansion Manager. Location: Roosevelt Field Mall What you’ll be responsible for Team Leadership • Drive recruitment, onboarding, and retention efforts, ensuring a seamless transition for new hires and fostering a cohesive, inclusive team environment, • Cultivate a positive, collaborative atmosphere that promotes engagement, teamwork, and productivity, while consistently upholding the company’s values, • Drive team growth and development by providing training, coaching and ongoing feedback in essential areas such as product knowledge, selling techniques and delivering exceptional customer experiences, • Strategically implement the brand’s vision and objectives, effectively communicating all key-performance-indicator (KPI) metrics, expectations, directives and store initiatives to the team, • Coordinate and lead individual one-on-one meetings with store team members to provide guidance, support and a platform for open communication, • Efficiently coordinate team schedules to meet the needs of the business, ensuring optimal staffing levels for peak hours, store events and marketing initiatives, • Inspire and guide the team with a positive and motivational approach to achieve individual KPI results, surpass store sales targets, and foster a culture of exceptional performance and success, • Continuously assess weekly, monthly and quarterly revenue goals and KPIs, devising strategic approaches to elevate sales performance, • Collaborate closely with HQ Operations and Merchandising teams to curate a well-rounded product assortment with the right depth and variety, tailored to meet market demands and maximize sales and profitability, • Review the store's P&L on a monthly basis, managing expenditures regularly while seeking opportunities to minimize costs without compromising brand standards and expectations, • Exhibit a leadership presence on the sales floor, setting a standard for customer service excellence and ensuring that all team members exemplify the company’s values while maintaining a customer-centric approach, • Effectively oversee store clienteling with a proactive mindset, ensuring the delivery of high-touch, consistent customer service through the use of clienteling tools, resulting in brand loyalty and repeat customers, • Strategically plan and execute in-store events in partnership with HQ Marketing and Area Manager, hosting (3) events per quarter to drive new and repeat customers, foster community engagement, and create memorable experiences that deepen customer loyalty and achieve KPIs and business goals, • Act as the primary resource for both staff and customers, addressing high-level inquiries, resolving service challenges promptly, and ensuring overall customer satisfaction, • Proactively gather and relay customer feedback to HQ, using insights to improve brand perception, refine product offerings, and elevate service quality, • In partnership with HQ Operations, oversee the operational and inventory standards of both the sales floor and back of house. Ensure the integrity of inventory is maintained, providing strategic insights and feedback to address operational gaps and areas for improvement, • Uphold retail inventory counts in accordance with the cadence provided by HQ Operations. Analyze inventory results to identify opportunities for minimizing shrink and optimizing inventory control, • Oversee the seamless execution of customer transactions in an omni-channel environment, ensuring the store team processes sales, returns, exchanges, and warranties with precision and efficiency to enhance the customer experience, • Ensure that all front and back of house procedures adhere to company policies and protocols. Lead by example, demonstrating proper procedures and providing coaching to the team to maintain high operational standards, • Implement and uphold visual standards and guidelines, meticulously ensuring the accuracy of display pricing and promotions, while closely monitoring inventory performance metrics, • Actively identify and implement opportunities to streamline processes and improve procedures, ensuring operational efficiency and adaptability in emerging locations What you’ll bring • Minimum of 4-5 years of progressive experience in a retail management role, preferably as a Store Manager or Assistant Store Manager, • Experience leading a team of store employees, • Proven track record of successfully opening and managing a new retail store or location, • Strong leadership skills with the ability to motivate and inspire a team, • Strong training and development skills, • Exceptional customer service skills and a commitment to providing an outstanding shopping experience, • Excellent communication and interpersonal skills, • Passion for jewelry and a keen eye for fashion trends, • Strong business acumen with the ability to analyze data and make informed decisions, • Proficient in inventory management and visual merchandising techniques, • Ability to work flexible hours, including weekends and holidays, as needed What you’ll love about us / Benefits We provide a comprehensive benefits package that includes medical. dental, vision, a generous PTO policy and Brand Perks (employee discounts; Welcome gift card). If you are a motivated and experienced retail professional with a strong background in store management, we encourage you to apply and be a part of our exciting journey. Compensation: As required by the New York State salary transparency law, the expected base salary for this position ranges from $85,000-$90,000. Various factors are considered when extending offers, such as relevant skills, training, experience, and our organizational structure. EEOC: Ana Luisa is an equal-opportunity employer and values diversity at the company. We are committed to equal employment opportunities and welcome all candidates regardless of race, religion, color, national origin, gender, gender identity or expression, sexual orientation, age, genetics, marital status, veteran status, or disability status or any other characteristic protected by law. Powered by JazzHR 31GaPXrUeA

SUMMARY The Customer Success Operations team aims to accelerate Wiz’s growth by driving strategy, planning and execution for Wiz’s Success teams. As we continue to grow at an incredible speed, we work to ensure each team member is set up for success at every phase. We take both a bird’s eye view and dive into the weeds to solve problems as a team to drive employee success and revenue. As a Senior Customer Success Operations Analyst at Wiz, you’ll work collaboratively to execute key initiatives in support of our Global Customer Success Organization. You’ll play a critical role in maturing and scaling our Success organization, designing scalable frameworks, and operationalizing premium service offerings that deliver best-in-class experiences for our customers. This is a high-impact role that directly contributes to customer satisfaction, operational efficiency, and long-term growth. A successful candidate for this role works in strategic partnership with our Success teams – Technical Account Management and Customer Engagement - to identify priorities, execute impactful programs and processes, and drive accountability by measuring results. Location We are focused on candidates located in Eastern time zone. WHAT YOU’LL DO • Drive proactive insights from data signals to recommend process improvements for our CS teams, • Receive feedback from Success teams to help define projects and process improvements to ensure an optimal model for our team and Wiz customers, • Work cross-functionally to support operational programs aligned to overall organizational strategy, • Manage scalable "run the business" activities of the Success organization specifically Reporting, and other tools aligned to customer health, retention, and expansion, • Track and measure outcomes of CS initiatives, • Be responsible for data integrity across post sales systems (Salesforce, CS Platform, Looker, etc.) of all data relating to Success programs and processes WHAT YOU’LL BRING • 5+ years' experience supporting CS operations activities, preferably in high-growth SaaS environments, • Strong knowledge of - Salesforce, CS Systems a must - CS Platform, BigQuery, Zendesk, Looker. etc. This is not a systems or CS platform admin role., • Experience with customer health, adoption, Success KPIs, scaled programs, • Experience implementing programs and processes that scale; a willingness to "roll up your sleeves" to get work done as the organization grows, • Proven track record of building trust, communicating effectively and managing expectations with a wide variety of stakeholders at all levels and from a variety of functions, • Proven ability to lead high impact process improvement initiatives while executing hands-on in a fast-paced, evolving environment, • Strong analytical skills with the ability to build and interpret reports, dashboards, and KPIs to inform leadership decision making, • Customer-first mindset with a passion for enhancing customer experiences through process and tooling, • Excellent cross-functional collaboration skills with experience working across GTM, Product, Engineering, and customer-facing teams, • Strong communication skills, • Experience with cloud security or cybersecurity is a plus

Description Company Background PCS Software, Inc. is an AI platform for the transportation logistics marketspace providing the trucking industry’s most effective transportation management platform (TMP) to improve fleet management and delivery systems and increase profits for our customers. Through innovation and invention, our software individualizes work routines, consolidates workflows, and streamlines management controls to improve accountability, transparency, and eliminate costly and redundant manual processes. Trucking companies and freight brokers trust PCS to optimize their dispatch, accounting, and fleet operations. TL, LTL, Intermodal, and freight brokerage services use our TMP to automate operations, easily access information, and reduce inefficiencies to maximize sales and revenue. Founded in 1997 and located in Houston, Texas, PCS Software is the leading developer of hosted software solutions designed specifically for the ground transportation industry. Job Description: Senior Account Executive As a Senior Account Executive, you will be responsible for building the PCS Software client base and procuring new business logos by contacting new prospects through cold calling and on site customer visits and closing multi-year licensing agreements. This requires strong product knowledge, excellent written and verbal communication skills, critical thinking and problem-solving skills, as well as consistent follow-through and solid organizational skills in order to provide best-in-class service to our transportation and logistics customers. The Senior Account Executive must have a strong "hunter" mentality and proven record of meeting and exceeding past sales KPI's over the past 5 years. This position is based in Tennessee with approximately 20% scheduled regional travel to meet with clients on site and to attend trade shows and customer events. This position has a base salary plus a monthly commission structure for a very healthy total compensation package. Responsibilities • Follow-up with current lead opportunities and contact new prospects via outbound calling. This position leaves you in total control since you will receive approximately 50% of your sales qualified opportunities from the marketing and business development team, but will always be responsible for sourcing about 50% of your leads from your own outbound hunting., • Strategically build a strong pipeline to ensure quota is consistently met. You will have an annual goal, but we pay commissions monthly, so if you are motivated by money, then this is a great plan!, • Coordinate with the Platform Engineers to schedule demonstrations that highlight specific elements of the PCS platform and perform your own product demonstrations as necessary., • Deliver amazing customer service to potential clients as an ambassador and face of the company, but more important is for you to know the customer's transportation business challenges inside and out because you function as a trusted advisor and business partner to our customers. You need to understand not only the PCS product offering inside and out, but understand the domain specific needs that challenge the transportation and logistics industry and leveraging the value of our platform, services, and training resources to solve mission critical issues., • Identify decision makers and establish relationships with key players to generate interest and close deals., • Document daily sales activity and communicate information regarding prospects and opportunities via Salesforce.com., • You will complete the full sales cycle filled with potential prospects beginning with the initial contact and then with constant follow-up calls, negotiate and close sales agreements, and closely champion your clients from pre-sales phase to the implementation process. Primary Work Location: remote from your home address in the Nashville, TN regional area Start Date: Immediately Type: Full-time employment Department: Sales Why Join PCS? PCS Software, Inc. is the perfect combination of a fun work environment that rewards your demanding work with amazing opportunities for career growth and personal development. If you want to be the newest member of a vibrant group of energized technology leaders in an innovative and entrepreneurial environment, then apply online today to start building solutions that customers will love to use and join a company that truly rewards your challenging work and values your talented contributions. PCS Software, Inc. is also considered one of the best places to work because of our competitive compensation plans, comprehensive benefits plan with options for medical, dental, and vision premiums for you and your dependents, 401k with a 4% match, unlimited PTO package, optional term life insurance and disability insurance, a truly creative and fun working environment, paid training and development opportunities, employee recognition programs, and amazing opportunities for career growth and personal development, not to mention a chance to work with some of the best coworkers you will ever meet! Work Authorization No calls or agencies please. PCS Software, Inc. will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship is provided. Individuals with temporary visas such as E, F-1, H-1, H-2, L, B, J, or TN or who need sponsorship for work authorization now or in the future, are not eligible for hire. This job description provides many examples of the types of responsibilities required but is in not intended to be a comprehensive list. The incumbent will complete other job responsibilities as needed which are not specifically described in this document. PCS Software, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, age, marital status, political affiliation, sexual orientation, gender identity, genetic information, disability, or protected veteran status. We are committed to providing a workplace free of any discrimination or harassment. We thank all respondents for their interest in PCS Software, Inc. However, only those selected for an interview will be contacted. Requirements Qualifications • 5+ years of direct and inside sales experience with small and medium transportation business focus., • 5+ years proven ability to hunt and prospect for sales opportunities via outbound calling, F2F customer meetings, and industry marketing events and campaigns., • B2B phone sales experience required., • 2+ years sales experience in one of the following: Transportation or Logistics Software Sales, SaaS Sales, Platform Sales, Technology Sales, or other related industry experience., • CRM experience, preferrably, Salesforce., • Demonstrated ability to consistently achieve and exceed quota. This is not a laid back role where you inherit accounts and take orders. You are dealing with transportation industry clients who work long hours, are constantly stressed, and need to know you have their back., • Proven ability to manage leads, manage a pipeline, and forecasting. You will need to be business math savvy. We want you to know your numbers inside and out., • Proven record of selling solutions over the phone and in the field with persuasive closing techniques and preferrably formal sales methodology and/or software demo training.

At PointClickCare our mission is simple: to help providers deliver exceptional care. And that starts with our people. As a leading health tech company that’s founder-led and privately held, we empower our employees to push boundaries, innovate, and shape the future of healthcare. With the largest long-term and post-acute care dataset and a Marketplace of 400+ integrated partners, our platform serves over 30,000 provider organizations, making a real difference in millions of lives. We also reinvest a significant percentage of our revenue back into research and development, ensuring our employees have the resources to innovate and make a lasting impact. Recognized by Forbes as a top private cloud company and honored as one of Canada’s Most Admired Corporate Cultures, we offer flexibility, growth opportunities, and meaningful work. At PointClickCare, we empower our people to be the architects of a smarter healthcare future; one that is human-first and accelerated by AI to create meaningful and lasting change. Employees harness AI as a catalyst for creativity, productivity, and thoughtful decision-making. By integrating AI tools into our daily workflows, collaboration is enhanced, outcomes are improved, and every team member has the proficiency to maximize their impact. It all starts with our hiring practices where we uncover AI expertise that complements our mission, and we continue to invest in training and development to nurture innovation throughout the employee journey. Join us in redefining healthcare — so it doesn’t just survive, it thrives. To learn more about PointClickCare, check out ___ and connect with us on ___and ___. Travel to Office expectationsFor Remote Roles: If this role is remote, there will be in-office events that will require travel to and from the Mississauga and/or Salt Lake City office. These will include, but not limited to, onboarding, team events, semi-annual and annual team meetings. For Hybrid Roles: If this role is Hybrid, there will be an expectation to reside within commutable distance to the office/location specified in the job listing. This will include, but not limited to, weekly/bi-weekly/monthly events in the office with your specific team. This is a requirement for this role. Senior Product Manager (Integrated Care) The Senior Product Manager (Integrated Care) is responsible for leading the strategy and execution of applications and services that enable high-quality, coordinated, and cost-effective care settings. This role owns the development and delivery of EHR-integrated functionality and wraparound services that support provider success in value-based arrangements, including care planning, risk stratification, quality tracking, and interdisciplinary coordination. You have a track record of building sophisticated products and solving customer problems, from discovery, to implementation, to delivery. You are a collaborative leader who ensures successful outcomes for our customers, while optimizing time to value and increasing ROI. You foster a growth mindset culture and suggest ideas for continuous improvement across products and processes. You are comfortable evangelizing your strategy and roadmap to executive stakeholders and externally with customers and partners as needed. Reporting into the Director, Product Management Duties and Responsibilities: -Conduct in-depth analysis for orders and tasks management and associate service documentation solutions. -Track in-market adoption and success of production solutions. -Stay abreast of changing customer needs and industry trends. -Monitor secondary research and market data. -Drive results through effective communication – build rapport, anticipate and prepare for questions, communicate calmly under pressure and be a good listener. -Liaise with Software Commercialization, Sales, Engineering, Professional Services, Customer Success, and other functions to ensure successful product launches and releases. -Understand the broader product portfolio and how solutions work together to create value for customers. -Prioritize product investments and trade-offs using data-driven analysis and good judgement to create a compelling business case and quantify return on investment. -Use qualitative and quantitative techniques to understand current and future customer and user needs and pain points. -Collect and summarize customer feedback to drive satisfaction and adoption. -Drive results through effective communication – build rapport, anticipate and prepare for questions, communicate calmly under pressure and be a good listener. -Maintaining performance standards if working remotely (where applicable) -Represent PointClickCare with a high degree of knowledge, integrity, and professionalism. -Participate in industry events, and lead customer and partner facing engagements as a product expert. -Inspire, energize, and motivate cross-functional teams. Qualifications and Experience: -Exposure to AI tools and a desire to leverage them to enhance your work content and user experience -5-7 years working in Product management, preferably in the healthcare space. -Bachelor’s degree in informatics, Computer Science, information technology, or healthcare-related field of study; Preferred -Managing large product lines, innovation, and a general curiosity and drive for building great products with great user experience. -Proven track record managing commercial software products through the entire product lifecycle at an experienced level -Skilled multi-tasker with ability to work through ambiguity and derives energy from a complex, dynamic, and challenging environment. -Proven ability influencing stakeholders, executing product priorities, and driving business results. -Strong strategic, analytical, and critical thinking skills, with an ability to identify the most important things amongst many important things. -Strong oral, written, and listening communication skills with internal and external stakeholders. -Solid understanding of Agile and Design Thinking methodologies. $135,000 - $160,000 a year US: At PointClickCare, base salary is one of the many components that make up our total rewards package. The US base salary range for this position is $135,000 - $160,000 and 12.5% bonus and Full-time benefits. Our salary ranges are determined by job and level. The range displayed on each job posting reflects the target for new hire salaries for the position across all US locations. Within the range, individual compensation is determined by job-related skills and knowledge, relevant experience including professional and lived experience, and/or work location. Your recruiter can share more information about our total rewards package during the hiring process. #LI-MG1 #LI-Remote Tech D - P3 PointClickCare Benefits & Perks: Benefits starting from Day 1!Retirement Plan Matching Flexible Paid Time OffWellness Support Programs and ResourcesParental & Caregiver LeavesFertility & Adoption SupportContinuous Development Support ProgramEmployee Assistance Program Allyship and Inclusion CommunitiesEmployee Recognition … and more! It is the policy of PointClickCare to ensure equal employment opportunity without discrimination or harassment on the basis of race, religion, national origin, status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law. PointClickCare welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. Please contact ___ should you require any accommodations. As part of our commitment to a streamlined and equitable hiring experience, PointClickCare uses AI tools to assist with candidate screening and assessment. When you apply for a position, your information is processed and stored with Lever, in accordance with ___. We use this information to evaluate your candidacy for the posted position. We also store this information, and may use it in relation to future positions to which you apply, or which we believe may be relevant to you given your background. When we have no ongoing legitimate business need to process your information, we will either delete or anonymize it. If you have any questions about how PointClickCare uses or processes your information, or if you would like to ask to access, correct, or delete your information, please contact PointClickCare’s human resources team: ___ PointClickCare is committed to Information Security. By applying to this position, if hired, you commit to following our information security policies and procedures and making every effort to secure confidential and/or sensitive information.We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

About Agero: Wherever drivers go, we’re leading the way. Agero’s mission is to rethink the vehicle ownership experience through a powerful combination of passionate people and data-driven technology, strengthening our clients’ relationships with their customers. As the #1 B2B, white-label provider of digital driver assistance services, we’re pushing the industry in a new direction, taking manual processes, and redefining them as digital, transparent, and connected. This includes: an industry-leading dispatch management platform powered by Swoop; comprehensive accident management services; knowledgeable consumer affairs and connected vehicle capabilities; and a growing marketplace of services, discounts and support enabled by a robust partner ecosystem. The company has over 150 million vehicle coverage points in partnership with leading automobile manufacturers, insurance carriers and many others. Managing one of the largest national networks of service providers, Agero responds to approximately 12 million service events annually. Agero, a member company of The Cross Country Group, is headquartered in Medford, Mass., with operations throughout North America. To learn more, visit ___. Note: For our technical positions, we love to get you started in person! You may be required to travel to Medford for your initial onboarding. Don't worry about the logistics - once you're hired, we handle all travel arrangements and expenses for you. Role Description and Mission: The Senior Product Manager, Workday Financials is the business partner and technical owner of the enterprise Procure-to-Pay (P2P) ecosystem. Serving as the critical bridge between Finance teams (Procurement, Accounts Payable, Reimbursements) and the technology stack, this individual is responsible for the strategic roadmap, configuration, and systemic optimization of Workday Financials. Moving beyond feature execution, the Senior Product Manager, Workday Financials implements scalable, compliant, and highly automated financial workflows from Requisition to Payment, ensuring the organization achieves its goals for touchless processing and maintains robust internal controls. Key Outcomes: • Ecosystem Strategy & Roadmap: Own and evolve the end-to-end product vision for the entire Procure-to-Pay lifecycle. Translate complex business needs from Finance leadership into a prioritized, strategic roadmap, balancing immediate operational fixes with enterprise initiatives (e.g., touchless invoice processing, advanced claims payment rules)., • Workday Financials Architecture & Optimization: Serve as the functional Subject Matter Expert (SME) for Workday Procurement and Supplier Accounts. Lead the configuration, testing, and deployment of Workday updates and semi-annual releases, ensuring seamless business continuity and the adoption of new system capabilities., • Process Engineering: Architect and implement intuitive workflows within Workday that minimize end-user friction while maintaining strict financial controls. Analyze current workflows to identify systemic bottlenecks, significantly reducing cycle times for approvals and payments., • Training & Communication: Provide training, demos, and product updates to internal stakeholders. Clearly communicate product changes, new features, and operational benefits to relevant teams., • Financial Systems & Performance Monitoring: Monitor product performance post-launch to ensure its alignment with business outcomes. Define key metrics for success and establish a feedback loop to drive product iterations., • Automation & Innovation Leadership: Drive automation initiatives across the financial stack, including the deployment of Automated Payment Rules, supplier punch-outs, and integrations with Optical Character Recognition (OCR) tools. Troubleshoot and resolve complex, system-level process breaks., • Stakeholder Integration: Partner with Sourcing, Accounts Payable, and Expense Audit leadership to define advanced requirements for supplier payment flows and spend analysis., • Technical Orchestration: Collaborate with IT, Data Science, and Engineering squads to design and oversee complex integrations between Workday and third-party enterprise tools (e.g., data mediation platforms, fraud detection rules, and banking file transmissions). Skills, Education and Experience: EDUCATION: Bachelor’s degree in Business, Finance, Computer Science, or a related field, or equivalent experience required. EXPERIENCE: 8-10 years of total professional experience in Product Management, Business Systems Analysis, or Financial Operations. Minimum of 2 years of direct, hands-on configuration and optimization experience within a Workday Financials environment, specifically utilizing the Procurement, Supplier Accounts, or Expenses modules. Deep understanding of the full Procure-to-Pay lifecycle, vendor master data management, payment flows, and three-way matching/reconciliation. Experience with OCR tools (e.g., Kofax, ScanOne) or advanced procurement marketplaces is preferred. Proven experience working in an Agile/Scrum environment, managing backlogs utilizing tools such as Jira. ROLE BASED COMPETENCIES (KNOWLEDGE, SKILLS & ABILITIES): • FinOps Ecosystem Vision: Demonstrates an understanding of the full product lifecycle within financial systems; capable of architecting a P2P vision that aligns with long-term corporate financial strategy., • Advanced Problem Solving & System Troubleshooting: Exhibits a proactive, analytical approach to identifying and resolving system inefficiencies before they escalate into critical business interruptions., • Strategic Prioritization (Ruthless Focus): Highly priority-minded; demonstrates the ability to cut through noise, identify the highest-impact systemic issues, and execute on them without distraction., • Technical Translation & Communication: Possesses the unique ability to translate and explain complex Workday configurations and technical limitations to non-technical finance executives and stakeholders. ., • Data-Driven Product Optimization: Leverages an analytical mindset to justify product investments ; utilizes concrete data (e.g., "time to approve," "touchless processing rates") to measure product success and iterate., • Passionate Innovation: Exhibits a strong drive to innovate within the Finance space; passionate about leveraging technology (automation, OCR) to make a tangible difference in operational efficiency., • Change Management: Ability to lead and manage change within the organization. Effectively communicate and implement product updates and system changes to ensure smooth transitions across teams.Autonomy and Initiative: Self-driven with the ability to work independently and make decisions with minimal supervision. Demonstrates strong initiative and the ability to solve problems autonomously.Customer-Centric Mindset: A focus on internal stakeholders as customers, with the ability to translate their needs and pain points into actionable solutions. Understands the user experience and ensures financial systems align with business goals and customer expectations. WORKING RELATIONSHIPS: This position partners directly with the Director of Claims Payments & Reimbursements, Accounting Leadership, and cross-functional teams including Engineering Squads and Data Science & Analytics to align financial workflows with technical execution. ADDITIONAL REQUIREMENTS: Ideal candidate is based in Massachusetts or New Hampshire and has the ability to come into our Medford, MA headquarters occasionally. Remote candidates should be flexible to travel to our Medford, MA headquarters 5% of total time, depending on project needs. Evening or weekend hours may be required to meet project deadlines or system updates. Hiring In: * United States: Arizona, California, Florida, Georgia, Illinois, Massachusetts, Michigan, New Hampshire, New York State, New Mexico, North Carolina, Tennessee, Virginia The anticipated closing date to submit applications for this role is March 31st. Join our ___ to track your application status and receive instant alerts for future openings. The base salary range presented represents the anticipated low and high end salary range for new hires in this position. Your final base salary will be determined based on factors such as work location, experience, job related skills, and relevant training and education. The range listed is just one component of the total compensation package provided by Agero to employees. National Pay Range$110,000—$140,000 USD The base salary range presented represents the anticipated low and high end salary range for new hires in this position. Your final base salary will be determined based on factors such as work location, experience, job related skills, and relevant training and education. The range listed is just one component of the total compensation package provided by Agero to employees. Medford$110,000—$140,000 USD Life at Agero: At Agero, you'll find a workplace where your unique perspective is not just welcomed, it's celebrated. We believe that our differences make us stronger, and we're committed to creating an environment where every employee feels a sense of belonging. If you're looking for a company that values your individuality, provides opportunities for growth, and champions open communication, Agero is the place for you. Join our team and help us drive the future of driver assistance, while experiencing a workplace where you can truly thrive. Benefits Built for Well-being: Agero’s innovation is driven by a workforce where all associates feel like they can truly thrive. Agero offers a wide range of benefits to promote well-being, encourage personal development, and ensure financial stability. Our benefits include: • Health and Wellness: Healthcare, dental, vision, disability, life insurance, and mental health benefits for associates and their families., • Financial Security: 401(k) plan with company match and tuition assistance to support your future goals., • Work-Life Balance: Flexible time off, paid sick leave, and ten paid holidays annually., • For Contact Center Roles: Accrual of up to 3 weeks Paid Time Off per year, paid sick leave, and ten paid holidays annually., • Family Support: Parental planning benefits to assist associates through life’s milestones., • Bonus/Incentive Programs Join Agero and experience a workplace that invests in your success both personally and professionally. *Applicants must be currently authorized to work in the United States on a full‑time basis. This position is not eligible for employer visa sponsorship now or in the future. *It is unlawful in Massachusetts to required or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

As a Solutions Architect specializing in incident response partnerships, your core responsibility will be to champion the technical synergy between SentinelOne's cutting-edge Singularity Platform and our IR Partners. You will act as the senior technical liaison playing both a technical evangelist as well as IR domain expert role for the Onboarding, Enablement and Engagements with our IR partners. This involves a comprehensive lifecycle of collaboration, including the expertise to hunt and engage (sell) with CSOs and senior technical teams (influence, persuade, and engage with technical leaders), providing technical support and guidance for the IR partners, as well as supporting your partner’s GTM and Field events, where appropriate. Key aspects of your role will include managing the process of assigning new features during times of breaches, on-going partner enablement, leading "capture the flag" type exercises, IR advisory and methodology recommendations for response strategy and threat hunting and providing technical assistance to partners implementing automation tools available with SentinelOne's robust platform. SentinelOne is actively seeking a highly skilled and security-focused Solution Architect with a proven track record in incident response, particularly within dynamic Security Operations Center (SOC) environments. Furthermore, extensive experience in critical cybersecurity domains such as Endpoint Protection (EPP), Endpoint Detection and Response (EDR), Cloud-Native Application Protection Platforms (CNAPP), Security Orchestration, Automation, and Response (SOAR), Security Information and Event Management (SIEM), and Threat Hunting will be highly advantageous, demonstrating a well-rounded expertise that aligns with the complexities of modern cybersecurity landscapes. We are looking for a proactive, self-starting individual with a developer-minded approach, someone who is inherently self-sufficient and thrives in the fast-paced, ever-evolving environment of cybersecurity. This individual will excel at facilitating the seamless integration of partner technologies, ultimately maximizing the benefits for our shared customer base. This pivotal role will be instrumental in significantly accelerating and deepening our partner relationships through the strategic development and implementation of impactful technical product integrations, solidifying SentinelOne's position as a leader in integrated cybersecurity solutions. • Collaborate with IR partners to develop integrations, go-to-market campaigns, enablement materials, and joint customer success stories., • Work cross-functionally with Business and Corporate Development, Product Marketing, Product Management, Sales Engineering and other internal organizations across SentinelOne on a regular basis., • Co-Lead discussions with our Business Development team to evaluate potential IR partners from both a technical and strategy fit perspective representing the value SentinelOne can provide to their customers, support partner acquisition and onboarding, and manage IR partner ecosystem for the region., • Educate these partners on security concepts and customer-driven use cases, • Gather, track, and translate partner feedback and help influence and inform the SentinelOne product roadmap related to the IR partner use cases, • Present to technical and executive leadership; provide periodic product review sessions to strengthen the skills of our partners, • Set up and manage partner capture the flag or enablement/training sessions that lead to a business relationship, • Design, architect and implement technical product integrations between SentinelOne products and other software vendor's products, • Provide "white glove" service to our partners as they build integrations with the SentinelOne Singularity platform., • Prepare and deliver technical presentations to both customers and partners, demonstrating the interoperability and combined value of products and services., • Actively participate within the broader technical team, sharing experiences and best practices., • 7+ years of technical incident response or cyber insurance, ideally in the areas of Incident Response or Technology Consulting or Security Architecture, • Domain knowledge and experience in one or more of incident response, threat detection, security analytics, network security and API security, • Excellent analytical and communication skills to provide business and technical guidance to audiences of varying technical abilities including, executives, product managers and engineers., • Technical ability to understand software and recognize areas of product integration, discuss product roadmaps, and engage with product managers., • Basic knowledge of software integrations including extensive use of APIs for data ingestion, data extraction, functional integrations and automation, • Experience with modern programming languages including one or more programming skills in Java, C#, Ruby, Python, PHP and JavaScript and familiarity with GitHub, • Eagerness to learn new technologies and share your knowledge with the community around you., • Ability to provide 1st-level technical support throughout partner development cycles, • Team focused approach and positive attitude are a must, • Travel up to 30% possible., • Experience working in the field of sales engineering, computer forensics, security architect, penetration/red teamer, or incident responder a plus You will be joining a cutting-edge company, where you will tackle extraordinary challenges and work with the very best in the industry. • Medical, Vision, Dental, 401(k), Commuter, Health and Dependent FSA, • Unlimited PTO, • Industry leading gender-neutral parental leave, • Paid Company Holidays, • Paid Sick Time, • Employee stock purchase program, • Disability and life insurance, • Employee assistance program, • Gym membership reimbursement, • Cell phone reimbursement, • Numerous company-sponsored events including regular happy hours and team building events

Do work that matters. At AlertMedia, everything we do supports our mission: To save lives and minimize loss by identifying active threats globally and facilitating timely communications when an emergency threatens personal safety and business continuity. Our core values drive us in our important mission of keeping people safe & informed: • We’re humans not robots, • Customers always come first, • We work better together, • Simplicity is our strength, • Our reputation is priceless, • Hard work pays off Our Enterprise Customer Success Manager, takes ownership of AlertMedia’s customer relationships, which we value above all else. They focus on Enterprise accounts to provide the highest level of strategic partnership. Working closely with our Implementation Team, Customer Support, Marketing, and Sales Teams, they are responsible for executing strategic guidance, driving adoption, conducting effective Quarterly Business Reviews, supporting customer health, retention, and growth. Enterprise CSMs approach each relationship with a “partnership” mentality and employ a consultative and tailored approach to ensure each customer successfully meets their goals. Who you are: You are an accomplished Customer Success Manager with proven success working with Enterprise customers. You think strategically to drive adoption, retain, and expand your accounts. You are a thought leader in managing Enterprise accounts and enjoy working with your colleagues to develop innovative strategies. You enjoy a proactive and thoughtful 1x1 approach to Customer Success and value a "we're all in this together" mentality. What you get to every day: • Build strong relationships with our customers in the enterprise category, • Evaluate risk management for each customer and proactively strive for value propositions and utilize best practices to drive retention, • Align with the Customer Success organization and Expand Team to support initiatives to grow and expand existing accounts through adoption, cross-sell, and upsell opportunities, • Manage a series of personal and automated touchpoints and to drive ongoing customer experiences, • Conduct effective Quarterly Business Reviews to highlight the customer’s realized value and communicate recommendations and new features, • Consult with customers to determine the best data automation option for their needs and be able to support configurations for matrixed organizations, • Provide quick and responsive ongoing technical and administrative support, • Respond to all customer inquiries in a thoughtful and timely manner, • Keep track of new product developments and strategically inform/train customers on them, • Communicate desired software requirements to product management team in a cross-functional feedback loop, • Diligently manage Gainsight and Salesforce data to effectively manage your book of business, • Contribute to AlertMedia’s culture, values, and vision for the future What you bring to the role: • 3+ years’ experience as a Customer Success Manager, • 1-2+ years’ experience supporting Enterprise customers in a CSM role, • Desire to work with demanding, multi-national customers, • Established CSM who is self-motivated and customer-focused, • Salesforce & excel required, Gainsight (nice to have), • Proven experience leading complex, cross functional project management and consulting engagements, including global rollouts, large scale technical projects, and enterprise wide enablement initiatives, • Outstanding verbal and written communication skills, • Strong listening skills with the ability to work with a variety of customer profiles, • Excellent project management skills with proven ability to prioritize, • Strong analytical, negotiation, and creative problem-solving skills, • Proven ability to work with all members of our team (business development, software development, and product management), • The desire and ability to learn and be coached Why you’ll love working at AlertMedia: • Competitive base salary + Company-wide bonus program, • Generous and flexible time and parental leave policies, • Health benefits - Medical, Dental, Vision and Life Insurance 100% paid for employees!, • 401K with a generous company match, • Amazing rewards and incentives – we love celebrating each other!, • Commitment to community service with opportunities to give back, • A Best Places to Work company 10 years in a row and numerous other awards, • Access to brand new downtown office with 360 views of Austin, high-tech building gym, and nearby running trails, • Ongoing career development opportunities with our Learning and Development team About AlertMedia: AlertMedia helps organizations protect their people and businesses through all phases of an emergency. Our award-winning threat intelligence, emergency communication, and travel risk management solutions help companies of all sizes identify, respond to, and recover from critical events faster and more confidently. AlertMedia supports essential communication for thousands of leading businesses—including DHL, JetBlue, Coca-Cola Bottling, and Walmart—in more than 150 countries. We are an equal opportunity employer focused on creating a collaborative and exciting place for all to work. Ensuring a diverse, inclusive, and equitable workplace for all people is key to our success and core to our values. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. This is an amazing opportunity to be part of our wave of momentum and take our company, and your career, to the next growth stage. We'd love to get to know you better and share how we serve our amazing customers. For more information, please visit ___. Come join us in our mission to save lives and minimize loss through effective communication. AlertMedia does not currently sponsor applicants for work visas. By applying for the role, you agree that Alert Media will use your Personal Information in connection with the recruitment process and in accordance with our Privacy Policy – ___

Judi Health is an enterprise health technology company providing a comprehensive suite of solutions for employers and health plans, including: • Capital Rx, a public benefit corporation delivering full-service pharmacy benefit management (PBM) solutions to self-insured employers,, • Judi Health, which offers full-service health benefit management solutions to employers, TPAs, and health plans, and Position Responsibilities: • Lead administrative and operational tasks to support the implementation and operations of clinical programs, including pharmacogenomics, MTM, adherence, opioid safety, concurrent and retrospective drug utilization review, and other initiatives as needed, • Support clinical programs business development needs, including client contracting, vendor management, preparation of opportunity analyses, and program sales support, • Validate program identification and claim files, fax and letter communication proofs, vendor invoices, and client invoices for accuracy on a reoccurring basis, • Generate data outputs and analyze large data sets to monitor program quality and identify enhancement opportunities, • Manage large scale projects to support business needs, • Maintain drug lists to support operations of clinical programs including periodic drug list maintenance, weekly and quarterly list reviews, and ad-hoc updates, • Ensure customer satisfaction, demonstrate genuine compassion and care, and provide professional customer service in a fast-paced environment., • 2+ years of applicable experience in a clinical pharmacy setting PBM, health plan, or related health care experience, • 1+ years of prior experience in business analysis, project management, or related fields, • Ability to manage multiple complex projects simultaneously with minimal direction, • Proficient in Microsoft Office Suite with emphasis on Microsoft Excel and PowerPoint, • Proficient in querying large data sets, and coding languages are a plus, • Experience with Confluence, Jira, Tableau, Salesforce, • Experience with specialty pharmacy, home infusion, and related care coordination services, • Highly detail-oriented and analytical Nothing in this position description restricts management's right to assign or reassign duties and responsibilities to this job at any time. Benefits Judi Health provides all full-time and part-time benefit-eligible employees with the ability to elect medical and pharmacy coverage, dental insurance, vision insurance, accidental injury insurance, critical illness insurance, hospital indemnity insurance, and flexible spending accounts. Full-time employees also have access to a health savings account, voluntary life insurance, and voluntary accidental death and dismemberment insurance for themselves and their eligible dependents. Judi Health provides full-time employees with the followingbenefitsat no cost to the employee: basic life insurance, basic accidental death and dismemberment insurance, paid time off, sick time, holidays, short-term disability, long-term disability, an employee assistance program, and a wellness program. Full-time employees are also eligible for a 401(k) plan with company match after one year of full-time employment. This range represents the low and high end of the anticipated base salary range. The actual base salary will depend on several factors such as: experience, knowledge, skills, and location of the job. Remote, US Salary Range$60,000—$70,000 USD All employees are responsible for adherence to the Capital Rx Code of Conduct including the reporting of non-compliance. This position description is designed to be flexible, allowing management the opportunity to assign or reassign duties and responsibilities as needed to best meet organizational goals. Judi Health values a diverse workplace and celebrates the diversity that each employee brings to the table. We are proud to provide equal employment opportunities to all employees and applicants for employment and prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, medical condition, genetic information, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. By submitting an application, you agree to the retention of your personal data for consideration for a future position at Judi Health. More details about Judi Health's privacy practices can be found at___.

Judi Health is an enterprise health technology company providing a comprehensive suite of solutions for employers and health plans, including: • Capital Rx, a public benefit corporation delivering full-service pharmacy benefit management (PBM) solutions to self-insured employers,, • Judi Health, which offers full-service health benefit management solutions to employers, TPAs, and health plans, and Position Summary: Responsible for taking incoming requests for first, second level and external appeals while ensuring high level of customer service and maximizing productivity. Work with appeals team for multiple lines of business such as Commercial, Exchange and Medicare, ensuring the proper submission of appeals for review by pharmacist and medical directors. Position Responsibilities: • Maintain quality and productivity standards for all cases reviewed while meeting established turnaround time requirements., • Remain current on all communications and updated processes relayed through multiple communication channels and apply to daily responsibilities., • Follow all internal Standard Operating Procedures and adhere to HIPAA guidelines and policies., • Review all cases received, to verify if case meets qualifications for appeal review., • Performs triple check to ensure quality reviews and handling in accordance with policies and procedures., • Updates case types, sends appeal acknowledgements, and submits case information to independent review organizations., • Communicate effectively with appeal pharmacists regarding internal and external appeals., • Make verbal outreach attempts to obtain necessary information for case review and record accurate information obtained on the call., • Exhibit excellent phone and communication skills while providing complete and accurate information to members and providers., • 1 + years' experience working as a certified pharmacy technician in a managed care or PBM setting required., • Active, unrestricted certified pharmacist technician license required., • Excellent organization details and strong detail orientation., • Strong oral and written communication skills., • Ability to work independently with minimal supervision, stay productive in a remote, high-volume, metric driven environment with shifting priorities., • Experience working with commercial and medicare appeals preferred Nothing in this position description restricts management's right to assign or reassign duties and responsibilities to this job at any time. Remote, US Salary Range $60,000.00 - $65,000.00 USD New York, NY Salary Range $78,800.00 - $98,500.00 USD Denver, CO Salary Range $72,000.00 - $90,000.00 USD About Capital Rx Capital Rx is a full-service pharmacy benefit manager (PBM) and pharmacy benefit administrator (PBA), advancing our nation's electronic healthcare infrastructure to improve drug price visibility and patient outcomes. As a Certified B Corp, Capital Rx is executing its mission through the deployment of JUDI, the company's cloud-native enterprise health platform, and a Single-Ledger Model, which increases visibility and reduces variability in drug prices. JUDI connects every aspect of the pharmacy ecosystem in one efficient, scalable platform, servicing millions of members for Medicare, Medicaid, and commercial plans. Together with its clients, Capital Rx is reimagining the administration of pharmacy benefits and rebuilding trust in healthcare. Capital Rx values a diverse workplace and celebrates the diversity that each employee brings to the table. We are proud to provide equal employment opportunities to all employees and applicants for employment and prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, medical condition, genetic information, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This range represents the low and high end of the anticipated base salary range. The actual base salary will depend on several factors such as: experience, knowledge, skills, and location of the job. Remote, US Salary Range$60,000—$65,000 USD All employees are responsible for adherence to the Capital Rx Code of Conduct including the reporting of non-compliance. This position description is designed to be flexible, allowing management the opportunity to assign or reassign duties and responsibilities as needed to best meet organizational goals. Judi Health values a diverse workplace and celebrates the diversity that each employee brings to the table. We are proud to provide equal employment opportunities to all employees and applicants for employment and prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, medical condition, genetic information, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. By submitting an application, you agree to the retention of your personal data for consideration for a future position at Judi Health. More details about Judi Health's privacy practices can be found at___.

Job Description Summary #LI-Remote This is a field-based and remote opportunity supporting key accounts in an assigned geography. Novartis is unable to offer relocation support for this role. Please only apply if this location is accessible to you. Company will not sponsor visas for this position. As a Territory Account Specialist (TAS), you'll lead with purpose - crafting personalized experiences that reflect the unique needs of each account and Health Care Provider (HCP). Acting as the primary point of contact, you'll build meaningful connections, identify shared priorities, and navigate solutions that link customers to Novartis resources - all with the goal of improving patient outcomes. Success in this role comes from balancing demand generation with strategic account engagement. You'll bring expertise in clinical and account-based selling, access navigation, collaborative problem-solving, team orchestration, and omni-channel engagement. Job Description Key Responsibilities: • Navigate and resolve challenges within accounts to ensure customer needs are met with effective, tailored solutions., • Build a strategic territory plan by aligning shared priorities and applying insights and tactics that drive product demand and support better patient outcomes., • Partner proactively with territory teammates, field teams, and home-office colleagues to address customer needs and deliver access support., • Apply deep knowledge of the market, competitive landscape, and cross-functional dynamics to anticipate opportunities and respond to challenges with agility., • Use territory data and market trends to uncover local insights, support pull-through efforts, and lead impactful customer engagements - virtually or in person., • Facilitate planning sessions with key stakeholders to solve complex challenges and collaborate across functions to meet customer needs with urgency., • Deliver real-time access support and work closely with Patient Specialty Services (PSS) to ensure seamless customer experience., • Harness digital tools and omni-channel strategies to personalize outreach and engage customers across both virtual and face-to-face settings. Essential Requirements: • Bachelor's degree required from 4-year college or university., • Experience (see leveling guidelines below) in pharmaceutical, biotech, healthcare, or similarly structured industries with large, geographically dispersed sales teams within the last 5 years. We also welcome candidates from other complex sales environments such as medical devices, diagnostics, life sciences services, insurance, consumer health, or B2B sectors, especially where strong field leadership and customer engagement are central to success. For Associate Level opportunities, applicants with limited prior sales experience are encouraged to apply., • Proven track-record of consistent high-performance, and well-versed in navigating and successfully selling to large accounts and key customers., • Self-starter with analytic abilities to seek out, prioritize, and apply relevant information to solve problems to meet the needs of key customers, while also demonstrating ethical leadership and ability to foster environment that promotes ethical behavior and compliance with company policies and laws., • Candidate must reside within territory, or within a reasonable daily commuting distance of 50 miles from the territory border. Ability to travel 60-80% over a broad geography is required, with the ability to drive and/or fly within the territory. Must have a valid driver's license. Desirable Requirements: • Experience across therapeutic groups, disease states, account management strategy, and new product launches., • Broad understanding in patient services, market access, buy and bill, specialty pharmacy, reimbursement and/or medical calling on HCPs with respect to a sophisticated product or reimbursement pathway. Leveling Guidelines: The position will be filled at level commensurate with experience. • Associate Territory Account Specialist: Recently separated from the US Military with 4+ years of military service in a leadership capacity (Platoon Leader, Executive Officer, Company Commander, etc.), or applicants with limited prior sales experience., • Demonstrates strong ability to collaborate, work cross-functionally within a matrix environment, and communicate product information effectively., • Preferred experience in the 2-year Novartis Sales Internship Program; demonstrated proven leadership experience in student sports, fraternities, clubs, activities, and other extracurricular activities., • Territory Account Specialist: 2+ years' experience in specialty pharmaceutical, biotech, healthcare, medical device, diagnostics, life sciences services, insurance, consumer health, B2B sectors or sales role of similar complexity within the last 5 years. Strong ability to collaborate, work cross-functionally within a matrix environment and can communicate clinical product information., • Senior Territory Account Specialist: 5+ years' experience in specialty pharmaceutical, biotech, healthcare, medical device, diagnostics, life sciences services, insurance, consumer health, B2B sectors or sales role of similar complexity within the last 5 years. Strong ability to collaborate, work cross-functionally within a matrix environment and can communicate clinical product information., • Executive Territory Account Specialist: 10+ years' experience in specialty pharmaceutical, biotech, healthcare, medical device, diagnostics, life sciences services, insurance, consumer health, B2B sectors or sales role of similar complexity within the last 5 years. Strong ability to collaborate, work cross-functionally within a matrix environment and can communicate clinical product information. Driving is an Essential Function of this Role: Meaning it is fundamental to the purpose of this job and cannot be eliminated. Because driving is an essential function of the role, you must have a fully valid and unrestricted driver's license to be qualified for this role. The company provides reasonable accommodations for otherwise qualified individuals with medical restrictions if an accommodation can be provided without eliminating the essential function of driving. COVID-19 Vaccine Policy (customer-facing roles only): While Novartis does not require vaccination for COVID-19 or proof of a recent negative test result for COVID-19 at this time, employees working in customer-facing roles must adhere to and comply with customers' (such as hospitals, physician offices, etc.) credentialing guidelines, which may require vaccination. As required by applicable law, Novartis will consider requests for reasonable accommodation for those unable to be vaccinated. This requirement is subject to applicable state and local laws and may not be applicable to employees working in certain jurisdictions. Please send accommodation requests to . For Field Roles with a Dedicated Training Period: The individual hired for this role will be required to successfully complete certain initial training, including home study in eight (8) or fewer hours per day and forty (40) or fewer hours per week. Novartis Compensation Summary: The salary for this position is expected to range between: • Associate Territory Account Specialist: $77,000 and $143,000 per year, • Territory Account Specialist: $93,800 and $174,200 per year, • Senior Territory Account Specialist: $119,700 and $222,300 per year, • Executive Territory Account Specialist: $132,300 and $245,700 per year The final salary offered is determined based on factors like, but not limited to, relevant skills and experience, and upon joining Novartis will be reviewed periodically. Novartis may change the published salary range based on company and market factors. Your compensation will include a performance-based cash incentive and, depending on the level of the role, eligibility to be considered for annual equity awards. US-based eligible employees will receive a comprehensive benefits package that includes health, life and disability benefits, a 401(k) with company contribution and match, and a variety of other benefits. In addition, employees are eligible for a generous time off package including vacation, personal days, holidays and other leaves. EEO Statement: The Novartis Group of Companies are Equal Opportunity Employers. We do not discriminate in recruitment, hiring, training, promotion or other employment practices for reasons of race, color, religion, sex, national origin, age, sexual orientation, gender identity or expression, marital or veteran status, disability, or any other legally protected status. Accessibility and reasonable accommodations The Novartis Group of Companies are committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or to perform the essential functions of a position, please send an e-mail to or call +1(877)395-2339 and let us know the nature of your request and your contact information. Please include the job requisition number in your message. Salary Range $119,700.00 - $222,300.00 Skills Desired Account Management, Commercial Excellence, Communication, Compliance, Conflict Management, Cross-Functional Work, Customer Insights, Ethics, Healthcare Industry, Influencing Skills, Negotiation, Sales, Technical Skills

Judi Health is an enterprise health technology company providing a comprehensive suite of solutions for employers and health plans, including: • Capital Rx, a public benefit corporation delivering full-service pharmacy benefit management (PBM) solutions to self-insured employers,, • Judi Health, which offers full-service health benefit management solutions to employers, TPAs, and health plans, and Location: Remote (For Non-Local) or Hybrid (Local to NYC area) Position Responsibilities: • Provide oversight of commercial clients within the health system, employer, labor/union and public verticals for large/jumbo accounts (approximately >15,000+ lives, subject to fluctuate due to the needs of the business), • Serve as the relationship liaison on assigned book of business, incorporating internal support where and when needed to the foster relationship with influencers and decision makers at the plan, • Develop relationship strategy plans, with support of clinical account manager and account manager, • Lead strategic reviews (e.g. QBRs), prioritize initiatives and maintain momentum across sales and implementation cycles., • Support member and client satisfaction execution and net promoter score goals, • Provide deep and approachable trend management recommendations with support of reporting, • Maintain thorough knowledge of contractual obligations assigned book of business, including financials, performance guarantees, terms, and regulatory/compliance, • Lead client renewal process, including contract management, • Lead ownership of performance guarantee reporting and maintenance, • Lead regulatory and compliance components, • Interpret current pharmacy and healthcare trends, and meet with clients to provide proactive recommendations for plan management; find ways of adding value to the client curating offerings tailored to the client's specific needs, • Identify and contribute to process improvement efforts across Capital Rx, • Assemble internal resources to overcomes challenges, • Anticipates customer needs and proactively identifies new opportunities within assigned accounts, • Comprehensive knowledge of our business, including products and services. Strong ability to field questions from the client side, answer them and answer them correctly, • Review and advise on JUDI product roadmap to ensure current priorities and milestones will meet the client expectation, • Other duties as assigned, • Responsible for adherence to the Capital Rx Code of Conduct including reporting of noncompliance Required Qualifications: • 5+ years' experience in the healthcare industry and/or pharmacy benefits experience, • Demonstrated experience supporting integrated delivery networks (IDNs), hospital systems, or academic medical centers, • Strong ability to navigate and balance plan sponsor goals (e.g. cost control, benefit design, member experience) with health-system pharmacy objectives (e.g. revenue protection, access, utilization management), • Experience facilitating consensus among stakeholders with competing incentives, using data, clinical rationale, and contract terms to drive alignment, • Working knowledge of 340B program mechanics, • Understanding of healthcare regulatory considerations impacting health systms and PBM oversight., • Bachelor's or advanced degree in health administration, business, or relevant professional experience, • Strong data analysis and presentation skills, • Financial and statistical reporting knowledge and experience, • Ability to exercise considerable judgement, maintain confidentiality, and act in a diplomatic manner, • Travel is estimated to not exceed 25% in the busiest times of year, • Progressive staff management experience, • An educator who is trustworthy and willing to share information and serve as a mentor, • Ability to independently identify, research and resolve issues, • A person who can relate to people at all levels of an organization and possesses excellent communication skills, • An excellent facilitator who is experienced in resolving conflicts between different parties to a dispute, • A decisive individual who possesses a strategic focus as well as an operational, implementation, and detail-oriented perspective, • A strategic planner with sound technical skills, analytical ability, good judgement, and strong operational focus, • A well-organized and self-directed individual who can work with minimal amount of supervision, • Ability to work extended hours, weekends, and holidays pursuant with industry demands, • Proficient in Microsoft Office and industry related software programs Preferred Qualifications: • PharmD preferred, but not required Judi Health values a diverse workplace and celebrates the diversity that each employee brings to the table. We are proud to provide equal employment opportunities to all employees and applicants for employment and prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, medical condition, genetic information, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. By submitting an application, you agree to the retention of your personal data for consideration for a future position at Judi Health. More details about Judi Health's privacy practices can be found at___.

Posting Type Remote/Hybrid Job Overview The Technical Account Management Team proactively supports our customers in meeting their goals and overcoming any technical challenges encountered using the Relativity suite of products. As a member of the Technical Account Management Team, the lead Technical Account Manager (TAM) works proactively with our customers to ensure strong outcomes with key customer projects, goals, and KPIs. The TAM is responsible for developing an account plan and strategy for leveraging the Relativity platform to achieve the customers' desired objectives. The TAM performs ongoing technical account oversight and manages the technical relationship with the customer. In this role you will be required to work cross-functionally and apply critical thinking skills to solve problems and guide internal stakeholders to appropriate solutions for our business and customers. This role requires prior Relativity experience. Job Description and Requirements Role Responsibilities * Develop a strong understanding of projects impacting your service area and ensuring service impact is minimized * Help guide the resolution of critical customer incidents * Lead technical success plans to ensure customers have a positive and successful experience using Relativity * Be accountable for the quality of Service provided; ensuring future demand from growth and projects is understood and factored into capacity planning for customers * In the role of an SME, work collaboratively with cross-functional teams to enhance the product and create a better customer experience across multiple verticals * Drive internal service review meetings covering performance, service improvements, quality, and process * Partner with other senior level team members in Product, and Engineering as needed to troubleshoot and resolve customer incidents * When interacting with our customers, takethe initiative toprovidethe best practiceson theuse ofRelativity * Maintain the flexibility to work other time frames as needed or requested * Commitment to and consistent demonstration of core company values * Contributeto and follow Knowledge-Centered Support (KCS) processes and best practices * Exhibit subject matter expert (SME) knowledge in Relativity * Relativity Certified Administrator required Preferred Qualifications • 7+ years in a technical role directly supporting customers, • Highly-developed written and verbal communication skills, • Ability to work efficiently under pressure, drive projects to completion and meet deadlines., • Ability to manage multiple projects simultaneously and prioritize based on company and team objectives., • Meticulous attention to detail., • Experience working in a SaaS, IaaS and/or Hybrid environments, • Experience with and knowledge of e-discovery industry and products., • ITIL Certification, • Relativity Expert/Master certification Relativity is committed to competitive, fair, and equitable compensation practices. This position is eligible for total compensation which includes a competitive base salary, an annual performance bonus, and long-term incentives. The expected salary range for this role is between following values: $100,000 and $150,000 The final offered salary will be based on several factors, including but not limited to the candidate's depth of experience, skill set, qualifications, and internal pay equity. Hiring at the top end of the range would not be typical, to allow for future meaningful salary growth in this position.

Job Description Summary Location: East Hanover #Hybrid The Insights and Decision Science (IDS) team is dedicated to enabling improved decision making at Novartis by leveraging data and advanced analytics capabilities to generate actionable insights that drive business growth. We collaborate closely with the US business, bringing insights and challenging ideas to empower smarter, data-driven decision-making. Reporting into the ED, Decision Science, this role supports the leadership team by providing robust responses to portfolio and enterprise-wide requests. The role aims to elevate the overall IDS innovation and insight-generation capability, ensuring that the organization remains at the forefront of industry advancements in Decision Science. This role is integral to maintaining a cohesive and forward-thinking enterprise, dedicated to achieving excellence in the pharmaceutical industry, through collaborations and thought partnership with the ED, Decision Science Portfolio and other IDS functions like Data Strategy & Governance, Application Product Management, I&A, others. This position will be located at East Hanover, NJ will not have the ability to be located remotely. This position will require 15% travel as defined by the business (domestic and/ or international). Job Description Key Responsibilities: • Provide data-driven insights that address brand, portfolio and pipeline questions and strategic priorities, • Synthesize and analyze data from across product, therapeutic area and functions to create cohesive narratives for CVM decisions, • Support General Management team in framing key business questions and driving alignment on priorities, ensuring seamless integration of insights into enterprise strategy, • Prepare for meetings with the Decision Science leadership governance body (i.e. collect, synthesize, and socialize material with the LT), • Work closely with Decision Science LT members to align on key topics to ensure effective Decision Science collaboration across brands and functions, • Proactively identify opportunities to expand the suite of IDS products to meet evolving needs of US enterprise, • Implement best practices in decision science and data analytics to foster proactive, insight-driven decision-making across the US business, • Develop new tools, frameworks, and methodologies to improve the delivery and impact of insights at the enterprise level Essential Requirements: Education:Bachelor's degree in related field is required; Master of Science and/or MBA strongly preferred Novartis seeks an individual with extensive experience in strategic leadership and cross-functional collaboration within a complex organizational structure. The individual should have a proven track record in identifying and leveraging opportunities to enhance brand growth and support enterprise-wide initiatives. The individual should demonstrate exceptional skills in facilitating communication and resource alignment between executive leadership and various teams, ensuring that insights and capabilities are effectively utilized to meet organizational goals. Experience in acting as a liaison between internal departments and external stakeholders is essential, as is the ability to organize and lead governance meetings that drive strategic discussions and collaboration across diverse functions and brands. The successful candidate will have a strong background in synthesizing and presenting information to senior leadership, fostering an environment of innovation and continuous improvement. Experience: • A minimum of 8 years of experience in healthcare industryor other business experience, • Excellent communication and interpersonal skills to effectively liaise with senior leadership and stakeholders, • Minimum 3 years of domain expertise in these areas are highly desired: secondary data analytics, data science, primary market research, field analytics and insights, market access and patient service analytics, or other related strategic analytics and management consulting, • Ability to identify and capitalize on opportunities for expanding product suites and enhancing organizational capabilities, • Strong background in synthesizing and presenting information to senior leadership, fostering an environment of innovation and continuous improvement., • Strategic thinking and problem-solving skills to support enterprise-wide initiatives, • Strategic planning capability combined with an outstanding ability to drive execution with a focus on directing operational enhancements to increase quality and effectiveness; Proven teamwork, collaboration, and people management skills, • Ability to influence a highly matrixed large organization and work in a dynamic, fast-paced, multifunctional environment Novartis Compensation Summary: The salary for this position is expected to range between $185,500.00 and $344,500.00 per year. The final salary offered is determined based on factors like, but not limited to, relevant skills and experience, and upon joining Novartis will be reviewed periodically. Novartis may change the published salary range based on company and market factors. Your compensation will include a performance-based cash incentive and, depending on the level of the role, eligibility to be considered for annual equity awards. US-based eligible employees will receive a comprehensive benefits package that includes health, life and disability benefits, a 401(k) with company contribution and match, and a variety of other benefits. In addition, employees are eligible for a generous time off package including vacation, personal days, holidays and other leaves. EEO Statement: The Novartis Group of Companies are Equal Opportunity Employers. We do not discriminate in recruitment, hiring, training, promotion or other employment practices for reasons of race, color, religion, sex, national origin, age, sexual orientation, gender identity or expression, marital or veteran status, disability, or any other legally protected status. Accessibility and reasonable accommodations The Novartis Group of Companies are committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or to perform the essential functions of a position, please send an e-mail to or call +1(877)395-2339 and let us know the nature of your request and your contact information. Please include the job requisition number in your message. Salary Range $185,500.00 - $344,500.00 Skills Desired Agility, Brand Awareness, Cross-Functional Collaboration, Customer Engagement, Customer Experience, Customer Insights, Data Strategy, Digital Marketing, Go-To-Market Strategy, Influencing Skills, Inspirational Leadership, Marketing Strategy, Media Campaigns, People Management, Product Marketing, Product Roadmap, Return on Investment (ROI), Stakeholder Engagement, Stakeholder Management, Strategic Marketing

___ Job Type Full-time Description Company Description Citizant is a leading provider of professional IT services to the U.S. government. We seek to address some of our country's most pressing challenges in the areas of Agile application development, Enterprise Data Management, Enterprise Architecture, and Program Management support services - focusing on the U.S. Departments of Homeland Security and Treasury. We strive to hire only ethical, talented, passionate, and committed "A Players" who already align with the company's core values: Drive, Excellence, Reputation, Responsibility, and a Better Future. No matter how large we grow, Citizant will retain its collaborative, supportive, small-company culture, where successful team effort to address external and internal customer challenges is valued above all individual contributions. Duties and Responsibilities: Enrollment Process Management: • Schedule appointments and/or service walk-ins for Personal Identity Verification (PIV) Card Activations, Enrollments, Certificate Updates, and PIN Resets., • Answering phone calls/email inquiries related to PIV credentials and access control matters., • Coordinate and conduct the enrollment process for PIV cards, including verifying the identity of applicants and collecting required documentation., • Accurately collect and document personal information, biometric data (such as fingerprints), and other necessary details from applicants., • Verify the authenticity of provided documents and information to prevent fraudulent enrollment attempts., • Handle sensitive personal information carefully and adhere to data protection regulations and organizational security protocols., • Communicate clearly and professionally with applicants, explaining the enrollment process, required documents, and any additional steps they need to follow., • Provide excellent customer service to address questions and concerns related to the enrollment process., • Escalation management involves listening, understanding, and responding to customer needs and expectations., • Maintain accurate records of the enrollment process, including documentation of each applicant's information, enrollment date, and any issues encountered., • Stay up to date with relevant policies, regulations, and procedures related to PIV card enrollment., • Experience with Microsoft Excel for data management, coordination, and reporting., • Ability to adapt to changing security procedures and requirements., • Ability to adapt to changing security procedures and requirements., • Prior experience in a similar role, customer service, or administrative position may be advantageous., • Attention to detail and strong organizational skills., • Excellent interpersonal and communication skills., • Ability to handle confidential information with discretion., • Attend local hiring events 3 - 4 times a month (may vary, depending on the business need)., • The role primarily involves sedentary work., • There may be occasional instances of stair climbing., • Periodic standing and/or walking for extended durations may be required., • Occasional activities such as reaching, squatting, bending, pulling, grasping, holding, and lifting objects weighing 25 - 30 lbs., • Requires typing for most of the day., • US Citizenship is required., • Medical, dental, and vision insurance, • Life and Disability Insurance, • 401(k), • Generous Paid Time Off (PTO), • Flexible Spending Accounts (FSA), • Employee Assistance Program (EAP) Additional Information Citizant strives to be an employer of choice in the Washington metropolitan area. Citizant associates accept challenging and rewarding work and in return receive excellent compensation and benefits, as well as the opportunity for personal and professional development. Citizant is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status. Salary Description $20.24

About Us At Selective, we don't just insure uniquely, we employ uniqueness. Selective is a midsized U.S. domestic property and casualty insurance company with a history of strong, consistent financial performance for nearly 100 years. Selective's unique position as both a leading insurance group and an employer of choice is recognized in a wide variety of awards and honors, including listing in Forbes Best Midsize Employers in 2025 and certification as a Great Place to Work in 2025 for the sixth consecutive year. Employees are empowered and encouraged to Be Uniquely You by being their true, unique selves and contributing their diverse talents, experiences, and perspectives to our shared success. Together, we are a high-performing team working to serve our customers responsibly by helping to mitigate loss, keep them safe, and restore their lives and businesses after an insured loss occurs. Overview This position is responsible for our portfolio in the Manufacturing & Wholesale market segment and its profitable growth. This corporate underwriting role works closely with regional underwriting office leaders while leading a team of subject matter experts to assist regional personnel and agents in successfully marketing and underwriting new and existing accounts in this market segment. Working cross-departmentally in a collaborative fashion, this leader identifies actionable insights and trends to refine their segment's underwriting strategies to improve performance. Responsibilities • Set and advance the underwriting strategy for the Manufacturing & Wholesale market segment, ensuring a broad, generalist underwriting appetite complemented by specialty niches and supported by underwriting guidelines, • Generate actionable insights at the portfolio, line, segment, class of business, market size and regional level to drive growth and profitability for the market segment that support diversification and breadth of appetite. Develop, refine, maintain and monitor adherence to underwriting guidelines and standards, • Monitor external factors that can impact the market segment's customers including economic, technological, social, political and environmental. Develop strategies to capitalize on opportunities or mitigate risk in support of our customers while driving our desired outcomes. Conduct direct external engagement with segment customers to fully understand their operations, exposures, risk profiles, business plans and evolving needs, • Identify opportunities for expansion of our segment's underwriting appetite and product development including new coverage opportunities for the segment. Partner with Product teams on technology solutions that improve the efficiency and accuracy of underwriting in the segment, • Lead and develop a team of highly skilled subject matter experts responsible for managing transactional engagement (referrals and consultations) with the company's regional front-line underwriters. Ensure proper daily coaching, training, mentoring and knowledge transfer by the team as well as active visibility in the field. Delegate authority to the team and imprint on regional authority delegations, • This leader will provide direct underwriting expertise on the segment's most complex, unique or high-exposure risks for the market segment's referrals and consultations, • Maintain a strong in-person field presence to gather input first-hand from our regional teams, agents and insureds to successfully balance underwriting expectations with competitive intelligence, sales and marketing Knowledge and Requirements • Managing small projects; Excellent customer service, networking and relationship building skills; Strong sales and negotiation skills; Strong problem-solving ability, and excellent presentation skills; and Proven leadership capability. Must have valid state-issued driver's license in good standing and be able to drive an automobile Education and Experience • Bachelor's degree, • 10+ years generalist Commercial Lines underwriting experience including 5+ years in the Manufacturing & Wholesale market segment Total Rewards Selective Insurance offers a total rewards package that includes a competitive base salary, incentive plan eligibility at all levels, and a wide array of benefits designed to help you and your family stay healthy, achieve your financial goals, and balance the demands of your work and personal life. These benefits include comprehensive health care plans, retirement savings plan with company match, discounted Employee Stock Purchase Program, tuition assistance and reimbursement programs, and 20 days of paid time off. Additional details about our total rewards package can be found by visiting our ___. The actual base salary is based on geographic location, and the range is representative of salaries for this role throughout Selective's footprint. Additional considerations include relevant education, qualifications, experience, skills, performance, and business needs. Pay Range USD $184,000.00 - USD $238,000.00 /Yr. Additional Information Selective is an Equal Employment Opportunity employer. That means we respect and value every individual's unique opinions, beliefs, abilities, and perspectives. We are committed to promoting a welcoming culture that celebrates diverse talent, individual identity, different points of view and experiences - and empowers employees to contribute new ideas that support our continued and growing success. Building a highly engaged team is one of our core strategic imperatives, which we believe is enhanced by diversity, equity, and inclusion. We expect and encourage all employees and all of our business partners to embrace, practice, and monitor the attitudes, values, and goals of acceptance; address biases; and foster diversity of viewpoints and opinions. For Massachusetts Applicants It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Markforged (NYSE: MKFG) is leading the digital transformation of manufacturing by revolutionizing how engineers and manufacturers create and innovate. Our unique platform combines software, advanced materials (including cutting-edge metal and composite technologies), and industrial 3D printers to deliver strong, functional parts for various industries. We empower customers to overcome supply chain complexities, reduce costs, and accelerate innovation by producing high-performance tools, fixtures, prototypes, and end-use parts in-house. Senior Application Engineer (West Coast) We are building a world-class team of Application Engineers (AE) that represent the face of Markforged. If you are mechanically inclined, enjoy a new challenge every day, engineering minded, and thrive in a customer facing environment, you will want to join our Application Engineering team. The Senior Application Engineer works at the intersection of engineering, sales, and customer service. The AE is a blend of an expert problem solver, technology consultant, teacher, and business developer. This position will be in close contact with our commercial team by pursuing custom requests, resolving customer challenges, and building strategic relationships. What will you own? • Gain expert technical knowledge and proficiency for Markforged products, applications, and the additive manufacturing industry in general. Leverage this expertise to generate innovative ideas for better utilization of our printers with our customers and partners., • Train customers and resellers., • Provide sales support, solve printing/design challenges tailored to unique applications., • Drive feedback for marketing collateral., • Conduct product demonstrations, sales presentations, maintain presence at trade shows and industrial events., • Support internal teams (sales, marketing, engineering, product design)., • Proactively pursue strategic initiatives. What you have: • Skilled at connecting strategy to purpose - connect customer processes with Markforged product application., • Creative, energetic, and motivated self-starters with a high level of mechanical aptitude., • Consultative, articulate, and comfortable speaking with inspiration in front of groups., • Customer focused and can effectively connect with a broad group of stakeholders., • Able to work towards a goal with focus, but flexible and willing to do what it takes to meet organization needs with a start-up mentality., • B.S. Engineering (Mechanical or Industrial Preferred), M.S. Engineering is a plus, • 5-8 years of experience in engineering, • 2-4 years of experience in customer facing role, • Demonstrated project management abilities, • Demonstrated capability for public speaking, • CAD experience required, • Manufacturing and/or Design experience, • Prior experience with Additive Manufacturing, and in applying additive solutions to an industrial or production environment is preferred, • Willingness to travel up to 75% Salary Range Expected Total Compensation: Base pay of $101,000-$116,450 with a total all in earning potential of $126,625-$142,075, may include variable incentive pay, if eligible. This range represents a good faith estimate for this position. The specific compensation offered to a candidate may vary based on factors including, but not limited to, the candidate's relevant knowledge, training, skills, work location, and/or experience. Why Markforged? Help us reinvent manufacturing. We are reinventing manufacturing so that engineers can build anything they imagine. We are one team that wins together! You will be engaging every day with passionate and dedicated individuals in a collaborative environment working towards making best-in-class products. To all recruitment agencies: Markforged does not accept agency resumes. Please do not forward resumes to our jobs alias or Markforged employees. Markforged is not responsible for any fees related to unsolicited resumes. Markforged is an equal opportunity employer and does not discriminate based on race, color, religion, sex, national origin, age, or disability. #LI-BA1

HYPR, the Identity Assurance Company, helps organizations create trust in the identity lifecycle. We are a community of bold thinkers and energetic doers who imagined a brand new approach to identity security and, at the same time, are eliminating a pervasive and persistent 60-year old problem – the password. Since being founded in 2014, the company has grown to be the premium provider of authentication security to marquee brands around the globe and are quickly becoming the recognized leader in Identity Assurance. We are looking for exceptional people with the ambition and the will to positively change the world. If that sounds like you, join us on our mission to create a passwordless world and secure the identity lifecycle. Your Role and Impact As a Product Support Specialist, you will be the first point of contact for HYPR customers when a support issue occurs. A strong customer centric mindset is a critical success factor for the role. You will be actively engaged with our ticketing and call center systems. You will triage and attempt to resolve customer reported issues at the first point of contact. You will help to coordinate solutions by involving appropriate support teams or internal resources and escalating when appropriate. Being an operational and process-based person, you always look for situations where customer experience could be enhanced/improved and offer recommendations to enhance/improve our customer’s experience. Key Responsibilities • Actively answer calls and respond to tickets during your assigned shift, • Provide Tier 1 product support for HYPR customers, • Handle incoming calls, tickets and system alerts; monitor and triage incoming requests via ticket queues, • Assist users by providing product support via HYPR’s phone and ticket systems, • Leverage internal teams to provide next level support, • Identify potential larger issues in real-time, • Keep support management updated on trending issues, • Look for potential situations in which an improvement in process efficiency or customer experience is possible Requirements • Must have call center experience, triage and technical troubleshooting skills, • Degree/Certification or equivalent practical experience, • Two plus years of experience working in a Support/Service/Help Desk/Call Center Role, • Ability to clearly communicate with customers while demonstrating a positive attitude, self-control and empathy all while leading to resolution of the customer’s issue, • Excellent analytical, organizational, interpersonal and teamwork skills, • Ability to adjust quickly to changing priorities and make quick decisions with available information., • High-level triage and troubleshooting skills, • Outstanding customer service, prioritization, multitasking, communication, and leadership skills, • Ability to troubleshoot and think outside the box when needed, • Basic understanding of Windows and Mac operating Systems, • Basic understanding of networking concepts (DNS, HTTP, IP, etc), • Ability to review mobile, computer, server logs and determine where the issue resides, • Ability to troubleshoot workstation (Windows & Mac) and mobile computing (iOS & Android) environments, • Knowledge of SaaS and cloud computing infrastructure, • Eligible to work in the US Note: H1B/Visa support is not currently available for this specific position. HYPR is an Equal Opportunity Employer. Salary: $60,000 - $75,000 (USD) Our salary ranges are based on paying competitively for our size and industry, and are one part of our total compensation package that also includes equity, benefits, and other opportunities at HYPR. Individual pay decisions are based on a number of factors, including location, qualifications for the role, experience level, skillset, and balancing internal equity relative to other HYPRions. We expect the majority of the candidates who are offered roles at HYPR to fall healthily throughout the range based on these factors.

Remote - US. At EngFlow, we help developers save time by accelerating software builds and tests. Our cloud-based, distributed service optimizes developer workflows through remote execution and caching, improving efficiency, productivity, and product quality. Backed by top investors, EngFlow is redefining how companies build software and ship well-tested products. Our solutions speed up builds by a factor of 10 or more, while our observability platform provides actionable insights for optimization. Founded by key contributors to Bazel, we build tools that empower engineering teams—from startups to Fortune 500 companies—to enhance developer velocity and improve build performance. Learn more about our mission, culture, and team: ___ | ___ As a Demand Gen Marketing Lead at EngFlow, you’ll own and shape our core demand generation strategy to help us exceed revenue goals. You will drive customer acquisition, conversion, and expansion by building a high-performing inbound engine. You’ll own the strategy for paid media, organic content and distribution, SEO, and strive to improve the quantity and quality of our inbound leads. What You’ll Do * Own and execute campaigns that include: paid digital, email, webinars, SEO, virtual events, and more. * Develop and implement lifecycle marketing tactics and programs to engage prospects throughout their journey on our website and other platforms. * Drive new business meetings from Marketing efforts with a focus on MQLs. * Report on overall ROI of lead generation activities and engagement metrics. * Partner with EngFlow product marketing to ensure the best message is being delivered. * Contribute to strategic messaging campaigns. * Analyze campaign performance via Google analytics and/or new tools to inform strategy. * Test and optimize marketing tactics for customer acquisition. * Partner with EngFlow engineers to help us better broadcast EngFlow’s technical blogs. * Source and evaluate marketing tools and platforms for varying needs. * Partner with the Product Marketing team to analyze and improve marketing collateral and messaging. * Coordinate with the Field Marketing team on invites and follow ups to events and other leads. * Work closely with Senior Management and Sales teams to support product and sales growth. This role reports to the Head of Sales and Marketing. Requirements: * The ideal candidate will be a results-oriented, self starter. * 5+ years in marketing for a SaaS or Tech startup with a proven track record and concrete examples of past successes. * Proficient in Google Analytics, SEO, social, paid and unpaid search strategies. * Strong understanding of performance analytics across the customer funnel. * Successful lead generation and customer acquisition track record. * Effective cross-functional collaboration with sales, product marketing, and engineering teams. Excellent communication skills. * Excellent project management experience. * Positive attitude, empathy, and high energy. Nice to haves * Experience with or knowledge of build systems, Bazel, or DevOps is a plus. Benefits: We offer comprehensive medical, dental, vision benefits, 401k bonus, parental leave, and generous vacation. The team is fully remote but we enjoy meeting together in person several times a year at exciting destinations throughout the world. We value getting the work done and having fun while doing it, and have done numerous fun virtual team events such as tastings, monthly team games, escape the room among other fun events.

Primary Goal: GLOBO’s Customer Account Management Team is tasked with providing a legendary customer experience and ensuring customers achieve their desired outcomes and derive value from GLOBO’s solutions. We are looking for a passionate Customer Success Specialist (CSS) with relationship-building and project management skills to join the team. The CSS will develop relationships, and use proactive data insights and an understanding of GLOBO’s products and services to improve language access and maximize customer retention and growth. Responsibilities: Develop Meaningful Relationships: Serve as the point of contact for a portfolio of customers. Build and maintain long-term relationships with key language access stakeholders across all levels of the organization. Drive Adoption & Utilization: Monitor customer health and utilization data, delivering training, advising on best practices, workflows, and configuration options. Design and deploy digital motions to drive product adoption and maximize usage and value realization. Ensure Customer Outcomes & Value: Understand, measure, and report on customer business goals and key performance indicators (KPIs), ensuring customers achieve their desired outcomes and continually recognize the value of GLOBO’s solutions. Support Quarterly Business Reviews, Annual Reviews, and lead ad hoc customer meetings. Support Account Planning & Risk Mitigation: Contribute to account plan development and support the execution of the account strategy. Maintain internal CRM (Hubspot) to monitor customer health, proactively identify "at-risk" accounts, and lead the execution of prescriptive interventions that ensure high satisfaction and retention. Own the contract renewal process for assigned accounts, including proactive risk mitigation, negotiating terms, and securing on-time renewal commitments. Actively identify and develop opportunities to expand GLOBO’s service offerings for upsell/cross-sell and provide additional value to clients. Serve as the Voice of the Customer: Act as the internal voice of the customer, advocating for their priorities, gathering product and service feedback, and partnering with customer stakeholders to resolve challenges and drive value realization. Partner cross-functionally with Sales, Marketing, Product & Engineering, Customer Support, Implementation, Operations and Finance to ensure customer satisfaction. Required Minimum Education and Experience: A Bachelor’s degree or equivalent. 3+ years of experience in a customer-facing role (post-sales account management, customer success, or comparable experience) within healthcare technology/operations. Excellent verbal and written communication skills. Excellent time management and project management skills. High level of initiative, accountability, and follow-through. Ability to manage multiple initiatives and projects and prioritize needs. Strong sense of service and passion for health equity and GLOBO’s mission of “Helping people communicate when it matters most”. Possession of a valid Driver’s License and a clean driving record. Ability to manage independent transportation to various client sites and regional travel hubs. Authorized to legally work for any employer in the United States. Willingness to submit to any requested background checks. Additional Preferred Requirements: Prior experience at a high growth company in a decentralized environment. Experience with Google Docs and Apple/Mac Operating System. Demonstrated experience navigating difficult contract negotiations or service recovery "save" situations. Experience managing customer lifecycles within a CRM (Hubspot preferred) and proficiency in remote collaboration tools. Travel Requirements: 25 - 50% domestic travel requirement for on-site client visits and industry events. GLOBO Foundations Core Competencies: GLOBO has created a roadmap to success outlining the key KSA’s and competencies in each job band. To perform the essential functions of this position and the job successfully, an individual should demonstrate the following competencies. Drive Results—Takes accountability for individual outcomes - good or bad. Prioritizes work to support Company rocks. Communicate Effectively - Asks questions to ensure understanding. Listens with intent to understand. Developing Self and Others - Expands self-awareness and is open to feedback. Takes ownership/Seek opportunities of learning, career growth, and development. Growth-Focused -Develops a growth mindset by keeping an open mind during change. Seeks opportunities to move out of comfort zone. Customer Centricity -Consistently provides excellent customer service. Actively gathers and leverages information to understand current and emerging customer priorities, problems, expectations, and needs - present proposed solutions within area of responsibility. Supervisory Responsibilities: This position does not have direct supervisory responsibilities. Work Environment: This position predominantly operates in a remote/home office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, and filing cabinets. While performing the duties of this job, the employee may be required to stand up or to sit for up to eight hours or more at a time. The employee must use his/her hands to handle or feel objects, tools, or controls, reach with hands and arms, talk, and hear. The employee is occasionally required to walk, sit, climb, or balance, and stoop, kneel, or crouch. The employee may be required to occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, depth perception, and the ability to adjust focus. Persons with mental or physical disabilities as defined by the Americans With Disabilities Act are eligible for this position as long as they can perform the essential functions of the job after reasonable accommodations are made to their known limitations. If the accommodation cannot be made because it would cause the employer undue hardship, such persons may not be eligible for this position.

Sprout Social empowers businesses worldwide to harness the immense power and opportunity of social media in today’s digital-first world. Processing over one billion social messages daily, our platform serves up essential insights and actionable information to over 30,000 brands, informing strategic decisions that drive business growth and innovation, and fostering deeper, authentic connections to their end customers. Our full suite of social media management solutions includes comprehensive publishing and reporting functionality, customer care solutions, influencer marketing, connected workflows, business intelligence, and ___. • Ensure we build, scale, ship, and monitor our AI and Agent platforms reliably, leveraging technologies such as Java, Python, MySQL, OpenSearch, Redis, AWS, and Kubernetes., • Integrate generative AI and agentic AI across Sprout’s existing ecosystem and infrastructure, helping define and build frameworks for platform AI enablement., • Build with AI and agentic AI in your own work, using tools such as Claude Code., • Influence and contribute to technical roadmaps by researching and prototyping emerging AI technologies, frameworks, and state of the art methods., • Partner with product managers, designers, applied AI/ML scientists, and other engineers to define requirements and complete feature work., • Uphold project quality and planning through meeting deadlines, breaking down work, and ensuring proper testing and monitoring., • Contribute to the team’s growth through mentorship, knowledge sharing, and providing feedback on PRs and technical designs. We’re looking for an experienced and impact oriented engineer to join our team in building great software. If you enjoy working on cutting edge and rapidly changing technology, thinking through secure system design, and want to accelerate building generative AI and Agentic AI features, we’d love to talk with you! The minimum qualifications for this role include: • 4+ years of experience designing, developing, and supporting production-grade backend distributed systems or platform services at scale in languages such as Java or Python., • 3+ years of experience improving architectural patterns of large-scale software applications., • 1+ years of experience driving root-cause analysis and resolving complex architectural and performance bottlenecks across the entire stack. Preferred qualifications for this role include: • 1+ years of experience architecting high-throughput, cost-optimized, and scalable systems that power AI-enabled features., • 1+ years of experience implementing and leveraging LLM and agent orchestration frameworks (e.g., LangChain4j, LangGraph, CrewAI). Bonus: • Experience designing and implementing secure, extensible java MCP architectures., • Experience supporting server-driven UI, with the ability to contribute across both platform and web. Within 1 month, you’ll plant your roots, including: • Completing Sprout’s New Hire training program alongside other new Sprout team members., • Acclimating to the team's current Mission, Goals, and Objectives along with future product roadmaps., • Deploying and making changes to our production systems., • Collaborating regularly with the development team to deliver value to our users., • Getting regular team feedback on your work through code reviews and pairing., • Proactively monitoring the health of our services in production to ensure our customers always have a world-class experience Within 3 months, you’ll start hitting your stride by: • Learning, updating, and improving Sprout’s existing AI platform services and frameworks., • Being the first line of defense against product outages and bugs while on support duty., • Working with your dev team to come up with the MVPs of new features. Within 6 months, you’ll be making a clear impact through: • Being “point person” on a project, including writing design documents, coordinating dependencies, and acting as domain owner., • Collaborating with product managers, applied AI/ML scientists, and web-engineers to identify opportunities for improving the scalability, reliability, latency, and cost of Sprout’s AI systems., • Staying up to date with generative AI, agentic AI, and MCP related technologies and leveraging that knowledge to improve and influence our technical roadmap. Within 12 months, you’ll make this role your own by: • Shipping, and making it easier to ship and support, AI Agents and generative AI solutions at Sprout., • Owning cross-organizational projects and mentoring other engineers to help them grow., • Surprising us! Use your unique ideas and abilities to change your team in beneficial ways. Of course, what is outlined above is the ideal timeline, but things may shift based on business needs and other projects and tasks could be added at the discretion of your manager. Our Benefits Program We’re proud to regularly be recognized for our team, product and culture. Our benefits program includes: • Insurance and benefit options that are built for both individuals and families, • Progressive policies to support work/life balance, like our flexible paid time off and parental leave program, • High-quality and well-maintained equipment—your computer will never prevent you from doing your best, • Wellness initiatives to ensure both health and mental well-being of our team, • Ongoing education and development opportunities via our Grow@Sprout program and employee-led diversity, equity and inclusion initiatives., • Growing corporate social responsibility program that is driven by the involvement and passion of our team members, • Beautiful, convenient and state-of-the-art offices in Chicago’s Loop and downtown Seattle, for those who prefer an office setting Whenever possible, Sprout wants to provide our team with the flexibility to work in the location that makes the most sense for them. Sprout maintains a remote workforce in many places in the United States. However, we are not set up in all states, so please look at the drop-down box in our application to see whether your state is listed. Few roles require an office setting. If your position requires a physical presence in a Sprout office, it will be evident in the job listing and your offer letter. Individual base pay is based on various factors, including whether you’re located in Zone 1 or Zone 2, as well as relevant experience and skills. In the United States, we have two geographic pay zones. For this role, the expected base pay ranges for new hires are: • Zone 1 (New York, California, Washington): $164,200 - $220,00 USD annually, • Zone 2 (All other US states): $149,200 - $220,000 USD annually The listed ranges represent earning potential in this position. These ranges were determined by a market-based compensation approach; we used data from trusted third-party compensation sources to set equitable, consistent, and competitive ranges. We also evaluate compensation bi-annually, identify any changes in the market and make adjustments to our ranges and existing employee compensation as needed. Base pay is only one element of an employee's total compensation at Sprout. Every Sprout team member has an opportunity to receive restricted stock units (RSUs) under Sprout’s equity plan. Employees (and their dependents) are covered by medical, dental, vision, basic life, accidental death, and dismemberment insurance, and Modern Health (a wellness benefit). Employees are able to enroll in Sprout’s company’s 401k plan, in which Sprout will match 50% of your contributions up to 6% with a maximum contribution. Sprout offers “Flexible Paid Time Off” and ten paid holidays. We have outlined the various components to an employee’s full compensation package ___ to help you to understand our total rewards package. Sprout Social is proud to be an Equal Opportunity Employer. We do not discriminate based on identity- race, color, religion, national origin or ancestry, sex (including sexual identity), age, physical or mental disability, pregnancy, veteran or military status, unfavorable discharge from military service, genetic information, sexual orientation, marital status, order of protection status, citizenship status, arrest record or expunged or sealed convictions, or any other legally recognized protected basis under federal, state, or local law. Because Sprout Social is a federal contractor, we affirmatively recruit individuals with a disability and protected veterans. Learn more about our commitment to diversity, equity and inclusion in our latest ___. If you require a reasonable accommodation for any part of the interview process or to submit your application, please email us at . Include the nature of your request and your preferred contact information. We'll do everything we can to support your success during our recruitment process while upholding your privacy. Please note that only inquiries regarding accommodations will receive a response from this email address; other inquiries will not be addressed (e.g., you send your resume but are not requesting an accommodation). For more information about our commitment to equal employment opportunity, please click here (1) ___ and (2) ___. Additionally, Sprout Social participates in the E-Verify program in certain locations, as required by law. #LI-REMOTE Sprout Social Inc. and its subsidiaries process personal data submitted through your application to assess your qualifications for employment and to inform our hiring decision and, where applicable, for required governmental reporting. For more information, please review ___.

TrueCar is a leading automotive digital marketplace, and we are on a mission to make car buying and selling easy, transparent, and efficient. We work to empower consumers with data and foster connections with our network of Certified Dealers who share our belief that truth, transparency, and fairness are the foundation of a great experience. We forge partnerships to power car-buying programs for some of America’s most trusted brands. And we continually innovate to provide useful tools, research, market context, and pricing transparency to help consumers feel empowered and confident throughout their journey. As consumers’ priorities and shopping habits shifted, so did we. We are building a modern-day marketplace and invite you to join the TrueCar Crew. You can have a real and direct impact on our journey as we continue to evolve and revolutionize the car-buying and selling experience. The Opportunity: TrueCar is seeking an ambitious sales professional with a passion for helping automotive dealers grow their business. The Business Development Manager is responsible for closing accounts for their assigned book of business to achieve revenue and profitability growth aligned with strategic goals. Reporting to the Director, Dealer Services, the Business Development Manager is responsible for identifying, developing, and managing relationships at all levels within assigned and new accounts, acting as a liaison between the dealer and TrueCar, understanding the needs of the dealer, and educating dealers on TrueCar products as solutions to their dealership needs. This position requires strong coordination with cross-functional teams, including dealer performance, dealer operations, and dealer training teams. The ideal candidate for this role will reside in the Charlotte, NC, or Raleigh, NC areas. How you will contribute to TrueCar’s success: • Identify, develop, manage, and close new business opportunities at assigned and new accounts, ensuring cross-functional and organizational alignment., • Build a strong 90-day sales pipeline to ensure a long-term and sustainable sales roadmap within your book of business., • Establish and maintain strong relationships with senior leaders and key decision-makers at dealerships., • Meet or exceed sales goals within an assigned book of business. Independently grow an assigned book of business and actively collaborate with the Account Managers group to retain accounts., • Prepare and present proposals and negotiate terms and conditions with dealers., • Support in dealer escalations with all involved functional areas, including dealer performance and sales operations teams, to assure approval and success. Support resolution of challenges where required., • Serve as liaison between the dealer, dealer performance manager, and dealer implementation team with respect to product implementation and continuous product management., • In partnership with the dealer training team, learn about new or upcoming products and features, ensuring a high level of personal proficiency in knowledge and functionality of products. Serve as subject matter expert in TC products., • Support a team environment with strong morale and positive energy anchored on sales goals., • Report and record all sales activity notes within Salesforce and communicate properly with applicable team members., • Serve as a change agent, leading change and acting as a catalyst for continuous improvement., • Support in the management of accounts receivable for assigned accounts., • Demonstrate a high level of attentiveness toward customers and actively contribute to a culture that encourages high-quality service with a sense of urgency., • Develop trusting relationships and open communication, accepting feedback (up and down)., • Additional ad hoc responsibilities as determined by the needs of the business. Your Expertise: • Proven success in retail sales in an automotive dealership environment., • Experience in digital media advertising., • Excellent communication and presentation skills, with the ability to listen for understanding, influence outcomes, and negotiate with clients., • Proven ability to identify, initiate, negotiate, and close deals., • Proven track record of consistently meeting and/or exceeding sales goals., • Ability to formulate, implement, and execute sales strategy, plans, and tactics in a competitive environment., • Experience with Salesforce or other Customer Relationship Management tool utilization., • Experience interfacing with client contacts at various levels and demonstrated ability to effectively present information, including complex technical content, and respond to dealer requirements/requests., • Demonstrated understanding of client standards and requirements as they pertain to offered products, features, and capabilities., • Strong sales skills with the ability to create tangible interest for new ideas and product opportunities with clients., • Ability to communicate client requirements and methodologies to the internal organization to ensure alignment., • High integrity, self-starter, strong work ethic, with a high level of energy., • Tech-savvy with the ability to understand, interpret, and present data using a consultative approach., • Ability to grasp new concepts quickly with an open mind for change and a willingness to solve problems., • Strong understanding of auto dealerships, both larger dealer groups and family-owned., • Ability to travel domestically by airplane or car, including overnight trips up to 75% of the time Please note that final interviews may be conducted in-person at the Company's sole discretion. Base salary + target incentive: $155,000 - $165,000 Your TrueCar Experience At TrueCar, we champion remote work because we know great work can happen anywhere. This flexibility allows our TrueCar Crew to live and work from anywhere in the U.S. (with some role-based exceptions). To support our remote team, we provide a home office setup that suits their needs and offer monthly reimbursements for phone and internet connectivity. You will receive excellent benefits that include, but are not limited to, 100% employer-paid health, vision, and dental premiums; a 401(k) plan with company contributions; a wellness reimbursement account; and learning & development reimbursement opportunities. We also understand the importance of recharging, so we offer flexible PTO for exempt TrueCar Crew Members and a generous PTO accrual policy for non-exempt TrueCar Crew Members, in addition to 14 company-paid holidays and 2 floating holidays. In short, we care deeply about our Crew Members and have designed employee-centric programs that reflect this. At TrueCar, we believe in the power of diversity to create a deeper understanding of our consumers and partners, driving innovation in our products. We welcome a workforce that reflects the diversity of car-buying consumers and encourage everyone interested in our mission to apply. We do not discriminate on the basis of race, gender, religion, sexual orientation, age, or any other characteristic protected by applicable law. We will consider qualified applicants with arrest and conviction records in accordance with applicable law. Additionally, TrueCar will provide reasonable accommodations for qualified individuals with disabilities. TrueCar does not accept unsolicited agency submissions. If you are based in California, we encourage you to read this important information for California residents linked ___. #LI-Remote

Location: Remote (U.S.-based, U.S. Citizens Only) Type: Full-Time GovWorx is a mission-driven technology company dedicated to supporting public safety agencies—including 911 Emergency Communications Centers, law enforcement, and fire/EMS departments—through responsible AI solutions. Our platforms, such as CommsCoach, BluAssist, and MedAssist, leverage operational data to enhance training, quality assurance, and performance evaluation, aiming to improve staffing, morale, and efficiency across public safety sectors. As a Lead Software Engineer at GovWorx, you will be responsible for leading a team through the design, planning, and implementation phases of our Software Development Lifecycle. This includes driving software design and architecture for the team’s projects, being hands-on with the development work, and providing peer review and guidance for the other engineers on the team. You will be expected to be self-driven and adhere to our quality, security, and architecture standards. Note: This role is open exclusively to U.S. citizens due to the sensitive nature of the data and regulatory compliance requirements. * Team Management: * Ensure efficient team operations including standups, retrospectives, and other ceremonies. * Peer review and adherence to company development processes and standards. * Participate in hiring and team member performance evaluations/coaching. * Software Design & Architecture: * Produce clear architectural diagrams, documentation, and implementation plans. * Follow company architectural guidelines and industry best practices whether developing software for distribution as Software as a Service or on-premises. * Software Development: * Ability to write code across the entire stack; front-end, backend, and database. * Ability to write meaningful automated tests including Unit Tests, integration tests, and functional automation (e.g. Selenium, Playwright, etc). * Collaboration and Support: * Work closely with cross-functional teams, including engineering and customer success. * U.S. Citizenship required. * Bachelor’s degree in Information Technology, Computer Science, or a related field. * Minimum of 5 years of experience as an individual contributor working in software development, preferably within SaaS or technology-driven organizations. * Minimum of 2 years leading software development teams. * Expertise in .NET and/or Java (Spring Boot experience a major plus). * Experience with React, Angular, or other modern javascript frameworks. * Experience writing and documenting public & private APIs. * Experience with Amazon Web Services and Infrastructure as Code. * Experience with Relational Databases such as MySQL, Postgres, etc. * Alternative datastores such as OpenSearch, Redshift, etc. are a major plus. * Strong understanding of web development frameworks and architectures. * Strong understanding of VOIP/Telephony including protocols like SIP, SDP, SIPREC, RTP, etc. * Understanding of handling and manipulating audio streams/codecs. * Excellent problem-solving skills and the ability to work independently in a remote environment. * Strong communication and interpersonal skills, with the ability to collaborate effectively across teams. * Experience with CJIS compliance is highly preferred. * Background in public safety, emergency communications, or related fields. * Familiarity with AI-driven platforms and their security considerations. At GovWorx, you'll be part of a team committed to making a meaningful impact on public safety through innovative technology solutions. We offer a collaborative, remote-friendly work environment where your contributions will directly influence the safety and efficiency of first responders nationwide. If you're interested in this opportunity or know someone who would be a great fit, please reach out to us. We're excited to find a dedicated professional to lead our IT and security initiatives as we continue to grow and support our public safety partners.

SmartBug Media is the full service digital agency of choice for organizations looking to create resilient growth across the entire customer lifecycle. From marketing to sales, revenue operations to customer success, and e-commerce to integration, SmartBug combines sound strategies and technology with top talent to de-risk the future and set the course for continued success. As a fully remote team of over 300 professionals, we believe in delivering exceptional work without compromising work/life balance, no matter where you are. Recognized globally, we've made the Inc. 5000 list seven times, the Adweek 100 four years running, and won numerous Comparably awards for our culture and leadership. We're not just HubSpot's highest-rated partner worldwide but also a two-time HubSpot NA Partner of the Year and proud Elite Partner. Add to that our Master Elite partnership with Klaviyo and our proud partnerships with Shopify and Google. Only U.S. based candidates will be considered as we are not currently hiring internationally Please note: As we are expecting more client accounts, we are slowly recruiting and would love to keep you in our talent pool for hiring needs in the near future. We are currently only reviewing resumes and screening applicants as we are NOT actively hiring for this role. If you'd like to be considered, we encourage you to apply! Job Summary: The Account Specialist will report to an Account Director or Account Strategist and serve as the project manager on client accounts. You will be the driving force behind the successful planning, execution, and delivery of client projects. Your responsibilities will include confirming project scopes, setting timelines, and managing budgets to ensure all deliverables are met on time and within budget. You will coordinate and collaborate with cross-functional teams, including creative, web/dev, paid media, PR, and integrations, to ensure seamless project flow and high-quality outputs. Additionally, you will serve as one of the primary points of contact for clients, maintaining clear and consistent communication to manage expectations and provide regular updates. By proactively identifying and mitigating potential risks, you will ensure that all projects align with client goals and SmartBug agency standards, ultimately contributing to client satisfaction and agency growth. To succeed in this role, you must be an engaged professional with unwavering requirements for providing an incredible customer experience, including strong client communication and impactful client results. As an Account Specialist, you will be measured on delivering the following: Client satisfaction (results, retention, awards, reviews, referenceable clients) Client effective billing rates (EBRs) Timely strategy delivery and execution \n Key Responsibilities: • Client Success, • Build and maintain strong relationships with clients, • Act as one of the main points of contact for your clients (along with your Account Strategist or Account Director), • Address client feedback and concerns around budget, timelines, and scope promptly, • Ensure your clients see SmartBug as an indispensable partner in their growth, and that each receives a 5-star customer experience as measured by being the highest-rated partner on the HubSpot partner directory—your clients should be happy to be a reference, • Deliver consistent, world-class quality across all customer lifecycle campaigns, • Project Management, • Ensure all project deadlines are met and commitments are honored by maintaining rigorous schedules, proactively addressing potential delays, and efficiently managing resources to deliver high-quality results on time, • Communicate with clients and internal SmartBug teams via Teamwork, our project management system, • Confirm project scopes, objectives, and deliverables in collaboration with the SmartBug account team and clients, • Develop detailed project plans, including timelines, milestones, and budgets, to guide project execution, • Coordinate and lead cross-functional teams, ensuring effective communication and collaboration throughout the project lifecycle; this includes our creative department, paid media, public relations, integrations, and web/dev, • Monitor project progress, identify potential risks, and implement mitigation strategies to ensure timely and successful project delivery, • Serve as one of the primary points of contact for clients, providing regular updates and managing expectations, • Conduct post-project evaluations to identify areas for improvement and implement lessons learned in future projects, • Handle various administrative tasks such as meeting coordination an setup and report preparation, • Set up documents and outline resources need to complete deliverables, • Maintain accurate and up-to-date client records in HubSpot, • Delivery Process, • Foster a collaborative and positive team environment, encouraging innovation and problem-solving, • Act as a liaison between clients and internal SmartBug teams, • Ensure all project deliverables meet quality standards and client specifications, • Ensure you follow processes that result in differentiated client results and quality, • Stay up-to-date with industry trends and best practices to continuously improve project management processes and methodologies Requirements: • Bachelor’s degree in Marketing, Business Administration, Communications, or a related field., • Minimum of 2 years of experience in project management., • Experience working with project management tools, Teamwork.com a plus., • Proficiency in Google Suite., • High level of organization, attention to detail, and the ability to manage multiple priorities., • Ensure project deadlines are met and commitments are honored., • Understanding of the HubSpot ecosystem and basic digital strategies included but not limited to: social media, blogging, email marketing., • Strong work ethic with a positive and enthusiastic attitude., • Strong interpersonal skills and the ability to communicate with both clients and internal teams effectively., • Demonstrated ability to ensure high client satisfaction without sacrificing client goals and adhering to SmartBug values., • Strong problem-solving capabilities and the ability to navigate complex challenges., • High level of integrity, work ethic, and professionalism., • Passion for client success and a commitment to delivering outstanding results., • Curiosity and desire to learn, keeping up with industry trends., • Experience working remotely in similar roles is strongly preferred., • HubSpot essential certifications WHAT WE OFFER - PERKS! • Annual Salary between $50,000 - $65,000 DOE, • Health insurance with company contribution, • Paid maternity and paternity leave, • Paid vacation, • Paid time off, • 4-week paid sabbatical every 5 years of employment, • Monthly remote work allowance, • 401(k) with employer matching, • Flexible spending plan, • Company-funded short-term disability and life insurance, • Long-term disability, • Annual leadership conference, SmartBugaPalooza, • Training budget, • The flexibility of working remotely, • MacBook Air issued to you at time of hire \n$50,000 - $65,000 a year\n

About AssistRx AssistRx is a market-leading healthcare technology company focused on accelerating patient access to life-changing therapies. Through our advanced platform and patient support ecosystem, we partner with pharmaceutical manufacturers, specialty pharmacies, and providers to remove barriers to therapy initiation and adherence. Our solutions—including iAssist®, Hub Lite™, Prior Authorization, Benefits Verification, Copay, and Patient Assistance Programs (PAP)—power the end-to-end patient journey from prescription to therapy fulfillment. At AssistRx, we combine technology, domain expertise, and patient-centric design to deliver measurable outcomes for both patients and life sciences partners. About the Role We are seeking a Product Manager with deep life sciences and patient access expertise to lead the strategy and evolution of our Patient Assistance Program (PAP) and Free Goods dispensing capabilities. This is a high-impact, domain-driven role requiring strong experience in pharma hub services, PAP program design, and free drug fulfillment workflows. You will play a critical role in shaping how patients access therapies when affordability is a barrier—working closely with manufacturers, specialty pharmacies, and internal operations teams. You will own the end-to-end product strategy and execution for PAP and related patient support offerings—balancing compliance, operational complexity, and patient experience while delivering scalable, tech-enabled solutions. What You’ll Own Product Strategy & Domain Leadership • Define and execute the product vision and roadmap for PAP and Free Goods dispensing solutions, • Serve as a subject matter expert (SME) in patient access, with a focus on eligibility, enrollment, and fulfillment workflows, • Align product strategy with manufacturer brand goals, regulatory requirements, and patient affordability challenges PAP / Free Goods Program Innovation • Design and optimize workflows for:, • Patient eligibility & enrollment, • Income verification & documentation management, • Free drug ordering, dispensing, and replenishment, • Compliance tracking and audit readiness (GxP / GDP awareness), • Partner with specialty pharmacies and distribution partners to improve fulfillment efficiency and patient time-to-therapy Customer & Market Insight • Collaborate with pharma clients, field teams, and operations to deeply understand PAP program structures, KPIs, and pain points, • Translate complex program requirements into scalable, configurable product solutions, • Monitor competitive landscape across hub providers, PAP vendors, and digital health platforms Cross-Functional Execution • Partner with Engineering, UX, Data, Clinical, Compliance, and Operations to deliver high-impact solutions, • Ensure adherence to HIPAA, regulatory standards, and manufacturer-specific program requirements, • Drive alignment across stakeholders in a highly matrixed environment Product Lifecycle Ownership • Own full lifecycle: discovery → requirements → build → launch → optimization, • Define KPIs such as: Time to therapy, PAP approval rates, Patient adherence, and Program utilization, • Use data to continuously improve product performance and patient outcomes Client Engagement & Thought Leadership • Act as a trusted advisor to pharmaceutical clients, • Support implementations, workshops, and QBRs, • Translate product capabilities into clear business value and outcomes Execution Excellence • Lead Agile delivery: backlog prioritization, sprint planning, roadmap execution, • Write high-quality user stories, acceptance criteria, and business requirements, • 7+ years of Product Management experience, preferably in healthcare technology or B2B SaaS, • Direct experience in life sciences/pharma services, specifically: Patient Support Programs (PSPs), Patient Assistance Programs (PAP) and/or Free Goods / free drug dispensing workflows, • Strong understanding of Hub services (benefits verification, PA, copay, PAP), • Strong understanding of Specialty pharmacy and manufacturer ecosystems, • Experience working in regulated environments (HIPAA, GxP, GDP, etc.), • Proven ability to translate complex operational workflows into scalable product solutions, • Strong stakeholder management and client-facing experience, • Experience working in Agile/Scrum environments Preferred Qualifications • Experience with Pharmaceutical manufacturers or hub service providers, • Experience with Specialty pharmacies or distribution networks, • Familiarity with EMR/EHR integrations, claims data, and patient-level data workflows, • Familiarity with FHIR / HL7 interoperability standards, • Experience with Digital patient engagement tools (apps, portals, messaging), • Experience with Outcomes reporting and analytics dashboards, • Experience with Automation or AI-driven workflow optimization, • MBA or advanced degree in healthcare, business, or life sciences Why This Role Stands Out • Own a mission-critical product area directly impacting patient access to therapy, • Work at the intersection of technology, healthcare, and real-world patient outcomes, • Influence strategy with top pharmaceutical manufacturers, • Solve complex, meaningful problems in affordability and access, • Supportive, progressive, fast-paced environment, • Competitive pay structure, • Matching 401(k) with immediate vesting, • Medical, dental, vision, life, & short-term disability insurance, • Opportunity to impact patient outcomes through data-driven healthcare technology., • Collaborative and mission-driven culture that values innovation and continuous learning., • Access to cutting-edge cloud technologies and modern data engineering tools., • Competitive compensation, comprehensive benefits, and career growth opportunities AssistRx, Inc. is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration without regard to race, religion, color, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, family medical history or genetic information, political affiliation, military service, or other non-merit based factors, or any other protected categories protected by federal, state, or local laws. All offers of employment with AssistRx are conditional based on the successful completion of a pre-employment background check. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire. Sponsorship and/or work authorization is not available for this position. AssistRx does not accept unsolicited resumes from search firms or any other vendor services. Any unsolicited resumes will be considered property of AssistRx and no fee will be paid in the event of a hire

Customer Success Manager Location: Remote - Preference to working EST hours Overview: Collage Group is the only cultural intelligence engine that fuses consumer, industry, and brand data to provide brands with insights on the why At Collage Group, Customer Success Managers (CSMs) play a mission-critical role in delivering value to our clients, who include some of the world’s most recognizable Fortune 1000 brands across industries such as retail, financial services, healthcare, tech, and more. As a CSM, you own the servicing relationship and are responsible for the day-to-day management of the client experience. You will lead onboarding, guide client teams in applying our solutions, monitor and optimize platform usage, and ensure our insights and services are delivering measurable business value. Responsibilities: • Build trusted relationships with daily users and team leads, serving as the day-to-day contact for client success, adoption, and support, • Lead post-sale transitions including the Sales-to-CSM handoff, internal kickoff, and formal onboarding with platform walkthroughs and data tool training (e.g., Spark, CMP, fluen.ci), • Conduct monthly customer check-ins to align on usage trends, progress against the Client Value Plan, upcoming needs, and to support the Account Director in preparing for strategic conversations like QBRs, • Develop, track, and report on Customer Health and Client Value Plans, using usage data to monitor engagement, identify risks, and surface growth opportunities, • Coordinate ad hoc insights and reporting requests, and manage client usage of entitlements like credits and SME hours to ensure full value realization, • Partner with Account Directors on renewals, expansions, and strategic account planning while escalating risks or red flags proactively, • Advocate for the client internally—capturing feedback, surfacing feature requests, and identifying trends across accounts to inform the product roadmap and company strategy, • 2+ years of experience in Customer Success, Account Management, Program Management, or other client-facing roles, ideally within SaaS, analytics, insights, or data-driven organizations, • Proven ability to manage customer relationships, including onboarding, engagement planning, and day-to-day support for mid-level stakeholders and end users, • Strong communication, presentation, and facilitation skills—you can explain complex tools and insights clearly to a variety of audiences, • Experience with customer health monitoring, usage reporting, and driving measurable value realization, • Highly organized and capable of managing multiple accounts and projects in a fast-paced, cross-functional environment, • Proficiency with CRM systems (e.g., Salesforce) and comfort using dashboards or success tools to track engagement and outcomes, • Team-oriented and proactive, with a service-first mindset and the ability to collaborate closely with Account Directors, Product, and Insights teams, • Bachelor’s Degree, in marketing, advertising, sales, or business, or comparable work experience. Target Compensation: $70,000 – $80,000 base salary + variable compensation Invested in Your Well-Being: We don’t just hire employees; we invest in people. Your health is our priority, which is why we offer premium medical, dental, and vision coverage for you and your loved ones. We believe in a life outside of work, supported by a generous PTO program that includes 12 company holidays, a floating holiday, and a dedicated day for you to give back to a cause you love. We’re also proud to support growing families with 8 weeks of fully paid parental leave for all parents, regardless of path to parenthood. Finally, we help you build for tomorrow with a competitive 401(k) match—because your future is just as important as your present. Details regarding our Benefits can be found on our ___. All full time direct employees must be authorized to work in the United States, and must be US-based. Please note that while we are happy to hire remote unless otherwise stated in the job description, we are only able to employ people in the following US States: CA, CO, CT, FL, GA, IL, IN, KS, MD, MA, MN, MO, NJ, NY, NC, OH, PA, RI, TN, TX, VA and DC. Important: If you have not interviewed directly with an authorized representative of Collage and you receive a job offer, do not respond or provide any personal information. This is likely a fraudulent attempt. Collage will never request sensitive information (such as your Social Security number, banking details, or passwords) before a formal interview process. About Us: Collage is the only AI-enabled cultural intelligence engine that provides brands with curated, actionable, cultural insights to accelerate revenue growth. Only Collage fuses consumer, brand and industry insights from 26 billion primary data points to provide brands with unparalleled depth of insights on the why behind consumers’ behaviors. The combination of the always-on, easy to use, updated daily tech platform with the best-in-class cultural strategists provides a unique competitive advantage for the world’s leading brands. Collage enables marketers and insights professionals to futureproof their brands, identify and win with the fastest-growing segments, increase brand resonance and loyalty, and authentically activate across all the marketing levers. Founded in 2009, culture has always been at the company’s core. Collage is a National Minority Supplier Development Council (NMSDC) certified minority-owned small business. Collage Group provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

Heretto, a leader in content management solutions, is looking for outstanding humans that love delivering quality products. We’re a well funded & growing startup with a big heart and giant ideas. Come have a big impact as a Software Developer focused on customer issue triage and resolution. Role purpose: This role is focused on analyzing and resolving bugs or other issues that come through our support channel. The Customer Triage Developer will be the key technical ingredient to delivering a great customer experience when the customer has technical issues. To be great at this role, a person must be a great engineer that loves digging into a wide range of problems. Curiosity and passion for customer service are a must. Responsibilities: • Investigating issues that are too technical for front line support people, • Interacting with customers to understand their situation and gather information, • Managing and resolving issue escalations, • Collaborating with customer success to communicate issues and build understanding on our team, • Developing code to resolve issues, • Working with the product team to prioritize and manage issues, • Collaborating with QA to automate testing, • Collaborating with DevOps to automate deployment, • Designing and implementing unit tests to ensure quality in our product, • Assisting customers or other team members when deep technical issues arise Requirements: We care that you love hunting issues, driving to resolution, and you love helping customers. We want you if you love bug hunting and problem solving regardless of the exact technology you’re working in. Our core language is Java, but you won’t see a list of languages and toolkits here. • You thrive on untangling issues, especially in complex systems., • You enjoy working with customers to explain complex usages and how they interact with the system, • You have a friendly and positive attitude, • You’re flexible and a team player, • You have written a lot of software for the web, • You have worked in at least one large application, • You love solving problems – both business and algorithmic, • You have worked in a major cloud and understand the various services and patterns, • Strong English written and verbal communication skills, • Ability to periodically get together for in person collaboration (a few times a year) Our Tech Stack: Our software covers a lot of ground and uses a wide tech stack. Highlights include: • An amazing web editor which competes with products such as Google Docs, • A distributed backend architecture - which makes extensive use of cloud microservices to warehouse data, and to provide a powerful publishing architecture for our rapidly expanding list of clients, • Google Cloud (GKE, Pub/Sub, Cloud Storage, Cloud Functions), • GCP, • Postgres and SQLite, • Javascript, Typescript, React, GWT (Google Web Toolkit), • Java (w/Spring Boot), TypeScript, • Git, Maven, Ansible How We Roll: At our core we are a product company full of pragmatists. • We care that you have built large applications, not about your current stack, • We care that you have worked with cloud and understand the various services and design patterns, • Ageism is dumb, we love people with experience, • Interview processes shouldn’t be torture, for either of us - you won’t be asked to invert a binary tree in 30 minutes or face any problem that requires a singular insight to solve Other: • Employment start: as soon as you’re available, • Employment end: indefinite, • Working hours: US Eastern Time, some 8am ET meetings, • Flexible working hours, • Full benefits, • Great team and atmosphere This position is full time, we will only consider candidates located in the US. No visa sponsorship. We operate in the Eastern Time zone. About Heretto: Headquartered in Rochester, NY, Heretto helps our customers deliver knowledge more quickly and consistently. Our product enables deploying knowledge content to customers at each of their touchpoints, in their language, and tailored to their needs. By adopting our software, our customers see significant savings in cost and time to market, while simultaneously driving a better customer experience. We are changing the status quo for knowledge publishing and finally resolving the plague of corporate knowledge silos. Our customers range from growing small businesses to Fortune 500 Enterprises who use our product to manage millions of topics and rely on us to maximize their use of structured content inside and outside their organizations. Our open architecture allows us to integrate with a variety of systems with a wide range of APIs bringing unique solutions to our clients’ content management needs. Heretto is a service mark of Jorsek, Inc. We are an Equal Opportunity Employer. Job Type: Full-time

Company DescriptionSwiftly is on a mission to help cities move more efficiently. We are the leading transit data platform for agencies to share real-time passenger information, manage day-to-day operations, and improve service performance. Today, over 200 transit agencies in 12 countries – including LA Metro, MARTA, SEPTA, and MBTA – rely on Swiftly to improve on-time performance by up to 40% and increase passenger information accuracy by up to 50%. The result is better service reliability, increased ridership, and more efficient transit operations. Even though Swiftly's HQ office is located in San Francisco, CA, we are open to candidates in most locations across the U.S. as well as Ontario and British Columbia, Canada. At this time we are unable to provide Visa sponsorship. Engineering at SwiftlyEngineering at Swiftly is not only about writing code – we believe in creating empowered product teams that work together to conceptualize new features and bring them to life. Each team aims to strike a balance between delivering incremental improvements, creating prototypes to test new ideas and mitigate risks, and building scalable software using industry best practices. We’re guided by a mission to positively impact transit riders, and we embrace humility and intentionality in how we make technical decisions so that we best meet our customers’ needs. The RoleSwiftly is looking for an Engineering Manager to lead a cross-functional product team that builds the real-time operational tools transit agencies rely on every day. Your team owns Live Operations (a real-time, map-based dispatch dashboard), GPS Playback (historical trip analysis), and an expanding suite of communication and coordination capabilities that connect dispatchers, operators, and field supervisors. We seek Engineering Managers who are curious about problems to solve and orient toward impact by being flexible in their specific contributions to help their team succeed. You will be responsible for growing and supporting a high-performing team, driving delivery of complex web-based products, and ensuring your engineers have the context, support, and technical direction they need to do their best work. You should bring deep familiarity with modern web technologies, real-time data systems, and map-based applications — enough to guide architectural decisions, mentor engineers, and engage credibly in technical discussions. The team is at an exciting inflection point: sustaining and improving established products that agencies depend on daily while building new capabilities that will define how transit operations teams communicate, coordinate, and resolve issues in real time. You'll need to balance these priorities, collaborate closely with partner teams, and help the team navigate the transition from early-stage features to scalable, enterprise-ready products. We encourage you to apply if you meet half or more of the requirements and are excited to learn about the rest. Above all else, we value candidates with a growth mindset, the aptitude to learn, and strong motivation to deliver impact to customers. If this is exciting to you, we'd love to talk! • We use AI tools for scheduling and summarization in our hiring process. We do not use AI tools to make decisions about who moves forward or to assess the strength of candidates. Every application is reviewed and all hiring decisions are made by Swiftly team members. This is an active, open role that we are currently hiring for at Swiftly., • Partner with the team's Product Manager, Designer, and Engineers to understand customer needs, define impactful solutions, set milestones and goals, and deliver valuable products to market, • Facilitate technical discovery, translating rapid learning into product designs and guiding engineers as plans solidify, • Guide the team to balance technical excellence with rapid delivery, evolving practices as products scale, • Proactively seek feedback and communicate progress, learnings, and blockers to drive alignment across teams, • Manage team members with a focus on enabling a supportive, inclusive, growth-oriented, and outcome-focused culture on the team, • Balance investment across sustaining established products and delivering new capabilities, adjusting priorities as the team's product portfolio evolves, • Stay apprised of developments in AI tooling, capturing improvements that drive efficiency and effectiveness of the team as product development evolves, • Collaborate with partner product teams to ensure cohesive cross-team solutions, particularly where your team's products integrate with mobile, embedded, and backend systems, • Create an environment where your direct reports are proud to work at Swiftly, as measured by employee retention and employee satisfaction scores, • 3+ years of experience in engineering team leadership and people management, with a track record of developing engineers and building high-performing teams, • Proven experience guiding teams toward outcomes and delivering end-to-end products in cloud-based SaaS environments, • Broad experience across the stack (frontend, backend, data). Bonus if you have experience with AWS, JavaScript/___, Postgres, Java, • Familiarity with real-time data systems, including technologies like WebSockets, pub/sub architectures, or streaming data pipelines, • Experience with map-based or geospatial web applications is a strong plus (e.g., MapLibre, Mapbox, Leaflet), • Comfortable applying modern AI tools and techniques in the software development lifecycle to accelerate development, • Strong ability to support team execution by clarifying goals, breaking down work effectively, and managing competing priorities across multiple product surfaces, • You seek and internalize feedback (a core Swiftly value!) and approach technical debates with humility

HubSpot’s Business Systems organization powers how HubSpot runs — supporting our People, Legal, Finance teams, our internal platforms, and the company-wide adoption of AI tools like ChatGPT, Claude, Gemini, and Glean. We’re hiring a Manager, Internal AI Enablement & Agentic Systems to lead a team of technical Business Systems Analysts who are redefining how HubSpot works through agentic AI. Your team will be the internal experts and owners of enterprise AI tools — responsible for ideation, rapid prototyping, solution design, and hands-on implementation of low-code agents and workflows that materially improve how HubSpotters operate. This is a builder-leader role for a manager who can connect business processes to frontier AI capabilities, get hands-on with prototypes, and develop a team capable of scaling AI impact across the company. • Manage, mentor, and grow a team that blends process discovery, systems thinking, and hands-on AI prototyping., • Drive clarity, focus, and accountability around enterprise AI enablement., • Serve as the product owner for internal AI platforms (ChatGPT, Claude, Glean, and more)., • Define access models, usage guidelines, and best practices., • Monitor tool effectiveness, adoption, UX, and emerging features to inform strategy., • Work with business stakeholders to map workflows, identify opportunities, and design AI-powered assistants, copilots, retrieval systems, and automation., • Prototype early versions yourself or with your team to validate value quickly., • Own delivery of reliable, secure, scalable AI tools using low-code/agent frameworks., • Democratize AI usage across departments through training, documentation, and internal GTM motions., • Build feedback loops to continuously improve tools based on real user needs., • Evangelize safe, effective AI usage across HubSpot., • Lead hands-on discovery to understand business workflows and identify AI leverage points., • Architect and deliver AI-enabled systems that are simple, reliable, and intuitive., • Balance rapid iteration with secure and responsible AI implementations., • Establish frameworks for evaluating AI opportunities and measuring impact., • Build an operating model for how HubSpot uses AI internally—access, governance, usage, integrations, and performance., • Create a high-trust, high-autonomy environment where BSAs can deliver their best work., • Experience managing and developing technical BSAs, consulting teams, or hybrid product/operations teams., • Demonstrated ability to design business processes and translate them into technical requirements and working systems., • Hands-on experience building low-code or agentic AI solutions (e.g., GPT actions/agents, n8n, Glean workflows, Zapier/Workato, copilot builders)., • Strong understanding of modern LLM ecosystems (GPT, Claude, Gemini, Llama, etc.)., • Proven ability to prototype quickly, validate assumptions, and iterate based on feedback., • Excellent system thinking and problem-solving skills; ability to simplify complexity., • Strong stakeholder management and communication skills; comfort leading through ambiguity., • A passion for turning emerging AI capabilities into high-utility, real-world internal tools., • Clear, measurable improvements in speed, quality, and employee experience., • A robust, scalable governance model that enables rapid experimentation without sacrificing safety., • A motivated team known for high trust, high output, and technical excellence. Pay & Benefits The cash compensation below includes base salary, on-target commission for employees in eligible roles, and annual bonus targets under HubSpot’s bonus plan for eligible roles. In addition to cash compensation, some roles are eligible to participate in HubSpot’s equity plan to receive restricted stock units (RSUs). Some roles may also be eligible for overtime pay. Individual compensation packages are tailored to your skills, experience, qualifications, and other job-related reasons. ___ will help guide how we recommend thinking about the range you see. Learn more about HubSpot’s ___. Benefits are also an important piece of your total compensation package. Explore the ___ HubSpot offers to help employees grow better. At HubSpot, fair compensation practices aren’t just about checking off the box for legal compliance. It’s about living out our value of transparency with our employees, candidates, and community. Annual Cash Compensation Range:$138,500—$221,600 USD We know the ___ and___ can get in the way of meeting spectacular candidates, so please don’t hesitate to apply — we’d love to hear from you. If you need accommodations or assistance due to a disability, please reach out to us ___. At HubSpot, we value both flexibility and connection. Whether you’re a Remote employee or work from the Office, we want you to start your journey here by building strong connections with your team and peers. If you are joining our Engineering team, you will be required to attend a regional HubSpot office for in-person onboarding. If you join our broader Product team, you’ll also attend other in-person events, such as your Product Group Summit and other gatherings, to continue building on those connections. If you require an accommodation due to travel limitations or other reasons, please inform your recruiter during the hiring process. We are committed to supporting candidates who may need alternative arrangements Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Germany Applicants: (m/f/d) - link to HubSpot's Career Diversity page ___. India Applicants: link to HubSpot India's equal opportunity policy ___. About HubSpot HubSpot (NYSE: HUBS) is an AI-powered customer platform with all the software, integrations, and resources customers need to connect marketing, sales, and service. HubSpot's connected platform enables businesses to grow faster by focusing on what matters most: customers. At HubSpot, bold is our baseline. Our employees around the globe move fast, stay customer-obsessed, and win together. Our culture is grounded in four commitments: Solve for the Customer, Be Bold, Learn Fast, Align, Adapt & Go!, and Deliver with HEART. These commitments shape how we work, lead, and grow. We’re building a company___. We focus on brilliant work, not badge swipes. By combining clarity, ownership, and trust, we create space for big thinking and meaningful progress. And we know that when our employees grow, our customers do too. Recognized globally for our award-winning culture by Comparably, Glassdoor, Fortune, and more, HubSpot is headquartered in Cambridge, MA, with employees and offices around the world. Explore more: HubSpot may use AI to help screen or assess candidates, but all hiring decisions are always human. More information can be found ___. By submitting your application, you agree that HubSpot may collect your personal data for recruiting, global organization planning, and related purposes. Refer to HubSpot's ___ for details on data processing and your rights.

What We Do Milliman IntelliScript is a group of a few hundred experts in fields ranging from actuarial science to information technology to clinical practice. Together, we develop and deploy category-defining, data-driven, software-as-a-service (SaaS) products for a broad spectrum of insurance clients. We’re a business unit within Milliman, Inc., a respected consultancy with offices around the world. Candidates who have their pick of jobs are drawn to IntelliScript’s entrepreneurial and collaborative culture of innovation, excellence, exceptional customer service, balance, and transparency. Every single person has a voice in our company, and we challenge each other to push the outer limits of our full, diverse potential. And we’ve shown sustained growth that ensures you’ll have room to grow your skillset, responsibilities, and career. Our team is smart, down-to-earth, and ready to listen to your best ideas. We reward excellence and offer competitive compensation and benefits. Visit our ___ for a closer look at our company, and learn more about our cultural values ___. Milliman invests in skills training and career development and gives all employees access to a variety of learning and mentoring opportunities. Our growing number of Milliman Employee Resource Groups (ERGs) are employee-led communities that influence policy decisions, develop future leaders, and amplify the voices of their constituents. We encourage our employees to give back to their varied professions, including leadership in professional organizations. Please visit our ___ to learn more about Milliman’s commitments to our people, diversity and inclusion, social impact, and sustainability. What this position entails The Software Engineer III will play a pivotal role in shaping the execution of innovative technology solutions for the Insurtech industry. As a key member of our Irix Core development team, you will be responsible for creating and modernizing product solutions central to our most-used offerings based on market needs and product requirements. The ideal candidate will be driven to deliver quality software, get it in front of clients, and an eagerness to collaborate across a diverse group of engineers and stakeholders in order to adapt for success. As a software engineer focused on prescription, health, and medical record ordering solutions, you thrive in fast-moving, modernization development and can balance strategic thinking with hands-on execution to help us achieve product-market fit and scale. You will have the opportunity to help lead the development of new processes and workflows that will become the core of many products that drive efficiency, compliance, and value for our clients. What you’ll be doing • Design, develop, maintain and improve software and other technical solutions that solve business challenges, • Play a key role in redesigning our monolithic legacy products in AWS, • Champion AWS best practices, • Mentoring team members on software engineering best practices, • Focus on overall product quality, • Develop and maintain unit and integration tests, • Responsibly self-manage workload given project priorities, deadlines and deliverables, • Help the team achieve sprint goals through independent work and collaboration, • Participate in code reviews to promote quality and best practices, • Support code deployments What we need • 5+ years of relevant software engineering experience, • Strong experience with C# (.NET 8), SQL, • Cloud development experience with AWS, • Understanding of DevOps best practices using GitHub and Terraform, • Understanding of Agile practices (e.g. Scrum), • Experience with full software development lifecycle, • Excellent technical design, problem solving, and debugging skills, • Experience with domain driven design, • Experience with microservice architecture, • Experience with event-driven architecture, • Experience with writing testable code, unit tests, integration tests, etc., • Passionate about building high-quality systems with AWS best practices, • Excellent collaborative skills, work well independently and as a team member, • Proven analytical skills to interpret and implement business and functional requirements, • Understanding of the value of test automation and a desire to incorporate it in development practice What you bring to the table • Has an openness to new ideas and the desire to continuously learn and develop new skills, • Strong understanding of digital health data—experience with EHR systems, FHIR/HL7 interoperability, or data integration is highly preferred, • Has a thorough understanding of the field and seeks to enhance technical expertise by staying up to date with industry trends, best practices, and emerging technologies, • Can identify, analyze, and evaluate complex problems, demonstrating attention to detail and the ability to synthesize complex data, contributing to team goals and objectives, • Has the ability to produce remarkable results and create value, as well as the ability to gain buy in on a path forward, • The ability to assess and manage moderate to high risk to achieve goals or gain advantages, • The ability to identify, analyze, and facilitate solving complex problems, • The ability to optimize a team’s performance by working effectively as part of a team, collaborate effectively, build relationships, and contribute to a positive team dynamic Wish list • Continued education and/or advanced degree(s), • Experience with React, • Experience in environments subject to HIPAA and/or PCI regulations, • Experience in software-as-a-service and life sciences fields, • Certified Scrum Developer (CSD), • AWS Certifications, • Experience with test driven development, • Experience in designing systems using event-driven architecture, • Experience rebuilding on-prem legacy applications in a modern cloud environment (AWS), • Experience with clinical informatics (e.g. data table structure, storage, relationships, maintenance, etc.) as well as in-depth knowledge of medical claims and electronic health records (ICD-10 codes, data management, research, etc.) Location The expected application deadline for this job is June 15, 2026. This position is open to remote work. Applicants must be willing to travel to the Milliman office in Brookfield, WI as needed and travel nationwide for meetings, conferences, and team events. Compensation The overall salary range for this role is $104,900 - $199,065. For candidates residing in: • Alaska, California, Connecticut, Illinois, Maryland, Massachusetts, New Jersey, Pennsylvania, Virginia, Washington, the District of Columbia, New York City, Newark, San Jose, or San Francisco the salary range is $120,635 - $199,065., • All other locations the salary range is $104,900 - $173,100. A combination of factors will be considered, including, but not limited to, education, relevant work experience, qualifications, skills, certifications, etc. Benefits We offer a comprehensive benefits package designed to support employees’ health, financial security, and well-being. Benefits include: • Medical, Dental and Vision – Coverage for employees, dependents, and domestic partners., • Employee Assistance Program (EAP) – Confidential support for personal and work-related challenges., • 401(k) Plan – Includes a company matching program and profit-sharing contributions., • Discretionary Bonus Program – Recognizing employee contributions., • Flexible Spending Accounts (FSA) – Pre-tax savings for dependent care, transportation, and eligible medical expenses., • Paid Time Off (PTO) – Begins accruing on the first day of work. Full-time employees accrue 15 days per year, and employees working less than full-time accrue PTO on a prorated basis., • Holidays – A minimum of 10 paid holidays per year., • Family Building Benefits – Includes adoption and fertility assistance., • Paid Parental Leave – Up to 12 weeks of paid leave for employees who meet eligibility criteria., • Life Insurance & AD&D – 100% of premiums covered by Milliman., • Short-Term and Long-Term Disability – Fully paid by Milliman. Equal Opportunity All qualified applicants will receive consideration for employment, without regard to race, color, religion, sex, sexual orientation, national origin, disability, or status as a protected veteran.

A little about us…Fleetio is a modern software platform that helps thousands of organizations around the world manage their fleet operations. Transportation technology is a hot market and we’re leading the charge, with raving fans and new customers signing up every day. We raised $450M in Series D in March of 2025 and are on an exciting trajectory as a company. Fleetio is also a proud ___! More about our team and company: • Fleetio overview video: ___, • Our careers page: ___ Fleetio is seeking a Senior Software Engineer to join our Integrations team. In this role, you’ll work across the stack to deliver thoughtful, reliable solutions—building intuitive partner-facing experiences while supporting the backend systems and integrations that power them. You’ll play an important role in improving usability and design quality across the product, while also helping scale data flows and integrations with external partners. This is a remote opportunity open to candidates in the United States, Canada, or Mexico. You’re a senior, product-minded engineer who enjoys working across frontend and backend systems and cares deeply about how software is experienced by users. You bring a strong foundation in modern web development and a thoughtful approach to UI, usability, and design consistency. You’re comfortable navigating complex domains that involve integrations, external systems, and large datasets, and you balance user experience considerations with scalability, performance, and maintainability. You communicate clearly, collaborate well with cross-functional partners, and take pride in writing high-quality, well-tested code. Fleetio’s Engineering team is organized into cross-functional pods focused on delivering meaningful customer value. As part of the Integrations team, you’ll work closely with engineers, designers, and product managers to build reliable, easy-to-use tools that support our partners’ success. We value collaboration, clear communication, and continuous improvement, and we aim to create an environment where engineers can do their best work. • Collaborate closely with Product Managers, Designers, and Engineers to deliver high-quality solutions for Integration Partners., • Build and evolve partner-facing user experiences with a focus on clarity, usability, and design consistency., • Develop and maintain backend functionality that supports integrations, workflows, and data processing., • Help design and implement new integrations with external partner systems and data sources., • Work with complex and high-volume data to ensure reliability, performance, and accuracy., • Contribute to technical and architectural decisions within the Integrations team., • Deliver well-tested, maintainable, and performant code across the stack., • Provide thoughtful code reviews and mentorship to help raise the quality and consistency of the team’s work., • Participate actively in planning, discovery, and iterative improvement of features., • 5+ years of professional experience building production software with Ruby on Rails., • 2+ years of experience building modern, user-focused web applications with React and TypeScript., • Strong understanding of frontend best practices, including component architecture, state management, and performance considerations., • Experience working closely with designers and translating designs into polished, accessible user interfaces., • Experience building and consuming APIs and working with external integrations., • Comfort working with data-intensive systems and complex business logic., • Experience writing unit, integration, and UI tests., • Familiarity with relational databases (PostgreSQL preferred)., • Strong written and verbal communication skills., • Experience improving or contributing to shared design systems or UI component libraries., • Background working on partner-facing or B2B SaaS products., • Experience with background processing, asynchronous workflows, or event-driven systems., • Multiple health/dental coverage options (100% coverage for employee, 50% for family), • Vision insurance, • Incentive stock options, • 401(k) match of 4%, • PTO - 4 weeks (increases at year two!), • 12 company holidays + 2 floating holidays, • Parental leave - birthing parent (16 weeks paid) non-birthing (4 weeks paid), • FSA & HSA options, • Short and long term disability (short term 100% paid), • Community service funds, • Professional development funds, • Wellbeing fund - $150 quarterly, • Business expense stipend - $125 quarterly, • Mac laptop + new hire equipment stipend, • Fully stocked kitchen with tons of drinks & snacks (BHM only), • Remote working friendly since 2012 #LI-REMOTE Fleetio provides equal employment opportunities to all employees and applicants and prohibits discrimination and harassment. We celebrate diversity and are committed to creating an inclusive environment for all. All employment is decided on the basis of qualifications, merit and business need. This application is not intended to and does not create a contract or offer of employment. Employment with Fleetio is at will. If you have a disability or a special need that requires an accommodation to fill out the online application, please let us know by calling (205) 718-7500.

About Us: Innatera is a rapidly growing Dutch semiconductor company that develops ultra-efficient neuromorphic processors for AI at the edge. These microprocessors mimic the brain’s mechanisms for processing fast data streams from sensors, enabling complex turn-key sensor analytics functionalities, with 10,000x higher performance per watt than competing solutions. Innatera's technology serves as a critical enabler for next-generation use cases in the IoT, wearable, embedded, and automotive domains. We are currently seeking a talented Senior Field Application Engineer based in the USA to support our product development and customer implementation efforts. The ideal candidate is a technically hands-on problem solver who sits within the engineering team, actively supporting customers through complex integrations and translating field feedback into product improvements. * Applicants must be currently authorized to work in the United States on a full-time basis. Please note that Innatera does not provide sponsorship for employment visas (e.g., H-1B, TN) at this time. * This is a remote position; however, it requires frequent travel throughout North America to provide on-site support to our clients. Candidates must possess a valid passport and be able to travel internationally. WE WILL TRUST YOU WITH: * Bridging the gap between the market and our internal teams by actively translating client feedback and usage scenarios into actionable product improvements. * Build deep technical relationships with customer architects and engineering management, serving as their primary technical advisor * Dealing with technical questions/issues from customers, and assisting our customers in accelerating their development of our technology * Training customers (alongside the engineering teams) by organising workshops and training sessions * Help and guide customers through the design process including architecture reviews, schematic reviews, design-in support and training customers on product features. * Partner with Sales to identify opportunities and articulate the value of Innatera technology to secure wins * Collaborating actively with the SDK/EDK, architecture, and Product owner teams YOUR EXPERIENCE INCLUDES: * At least 7 years of experience in a technical customer-facing role (FAE, System Architect, or similar roles) within the Semiconductor industry * Experience with AI Embedded Applications * Experience working in a global environment, bridging the gap between customer requirements in North America and European/Western HQ engineering teams WHAT YOU NEED TO SUCCEED: * Bachelor's degree in engineering, computer science, or a related field * Great coding skills in Python, C/C++ * Knowledge of ML/AI Framework(s): TensorFlow, PyTorch * Knowledge of Embedded Development Kit(s), and an AI background * Computer architectural knowledge is a big advantage * Strong analytical and problem-solving skills * Flexibility and outstanding communication & customer service skills WE OFFER YOU: * A dynamic working environment around a fearless engineering culture, * Ambitious teams with the freedom to innovate, * A Flexible working environment (work from home policy, flexible working hours, advantageous holiday scheme), * An inclusive company culture that embraces communication, diversity, and support around holistic and personal development. Whether you’re passionate about microarchitecture, excited by verification or physical design, driven by supporting operations, building strong teams, or mastering the details of accounting, we’d love to hear from you! If you're ready to shape the future of technology with us, click Apply and share your story. Innatera is proud to be an equal opportunity employer. We welcome applicants of all backgrounds and experiences and are committed to building a diverse, inclusive, and respectful workplace. All qualified applicants will receive consideration for employment without regard to race, ethnicity, religion, gender, gender identity or expression, sexual orientation, disability, age, or other protected characteristics. If you require accommodations during the recruitment process, please let us know – we’re happy to support you.

About MegaportWe’re not your typical tech company – and we don’t want to be. Megaport is the global leader in Network as a Service (NaaS), and has transformed the way businesses connect to the cloud, data centers, and each other. We’re publicly listed on the Australian Stock Exchange and partnered with the biggest names in tech like Amazon, Microsoft, Google, Oracle, IBM, and more. Headquartered in Brisbane with a crew of over 400 people spread across Asia-Pacific, Europe, and the Americas, our employees enjoy an environment that is collaborative, supportive, and (actually) fun. Our Team CultureWe’re a team of problem solvers, pixel pushers, code slingers, and cloud fanatics. Culture is more than a poster on the wall here – collaboration beats hierarchy, curiosity fuels our growth, and everyone’s voice matters. We take our work seriously, but not ourselves. We work across time zones to execute on our global vision, trust each other to get things done, and never compromise our values for commercial gain. Most importantly, we place our customers at the center of everything we do. We’re committed to increasing representation in the tech industry and welcome applicants from all backgrounds. Don’t meet every requirement? That’s okay. If you’re excited about this role, we encourage you to apply. The Role Reporting to the Regional Manager of Customer Success, the Customer Success Manager (CSM) will act as the main point of contact for our existing customers. This is a commercial, revenue-generating role focused on post-sale account growth, customer retention, and long-term value creation. The CSM will own and manage the ongoing commercial relationships with customers, with a main focus on upselling, cross-selling, and driving product adoption. This role carries quarterly expansion revenue targets, and success will be measured by the ability to grow existing accounts while maintaining strong customer satisfaction and retention. You will be accountable for driving incremental sales and retaining existing revenue, proactively engaging customers to introduce new product enhancements, service developments, pricing initiatives, and other benefits of the Megaport platform. The position will sit within the wider Customer Account Team, working closely alongside a Direct Sales Executive and Solutions Architect in California. The CSM plays an integral role within the team and is responsible for owning the post-sales commercial lifecycle for a nominated account list. The goal is to expand revenue, retain customers, and continuously develop increased value within the assigned account base from the numerous and ever-growing range of Megaport benefits. * As part of the Customer Account Team, this role will collaborate with Direct Sales Executives and Solution Architects to drive, grow and retain targeted revenue from our existing customers, focusing on supporting the overall customer experience. * Carry quarterly expansion targets for the assigned customer portfolio, identifying and executing upsell and cross-sell opportunities while building and maintaining a healthy pipeline of growth opportunities within existing accounts. * Act as a trusted advisor to existing customers, focusing on initial onboarding and enablement, to ensure quick time to value as well as providing information about Megaport enhancements, new products and ecosystem partners. * Own and proactively drive the renewal process across a wide base of customers, increasing long-term revenue by converting customers from month-to-month to term subscriptions and identifying expansion opportunities during renewal cycles. * Be responsible for proactive, sequenced outreach communications across a large base of customers driving further adoption, solution awareness and opportunities to engage with Megaport and our partner community. * Champion customers throughout their entire customer journey, including facilitating the resolution of customer-related issues and concerns from a Commercial and Sales standpoint, and understanding how we can add more value. * Nurture the nominated customer base, identifying key targets and executing an account growth strategy aligned to customer needs, vertical opportunities, and Megaport solutions. * Ensure each new customer follows a formal onboarding process, with key milestones and activities documented in Salesforce to enable transparency, knowledge transfer, and consistent customer experience across the team. * Work closely with Sales, Solutions Architecture, Support, Engineering, Legal, Finance, and Product teams to deliver a seamless customer experience. * Represent your team’s insights and feedback in internal discussions to shape product and process improvements • Ensure your team is capturing key insights during customer engagement to support continuous improvement., • Nurture the nominated customer base, identifying key targets and executing an account growth strategy aligned to customer needs, vertical opportunities, and Megaport solutions. Maintain in-depth knowledge of Megaport products and solutions and be able to propose and demonstrate these to the customers, whilst being aware of rival services or products. Maintain and share a value add opinion on Megaport and where we fit in the customer's ecosystem. * Collaborate with Sales and Marketing teams on campaigns and strategies for revenue growth. * 3+ years experience within the Enterprise software market or Internet/Telecommunications industries. * 3+ years experience in an Account Management or Customer Success role. * Proven ability to work in a fast-paced technical environment, with multiple tasks or goals. * Strong verbal and written communication skills, as well as the ability to collaborate and work effectively across internal and external organisations. * Demonstrable ability to identify customer needs, appreciate and understand the customers’ service issues, or “pain points”, and present a suitable solution. * Ability to deliver revenue results and operate in a consultative-based selling approach. * Ability to work with the wider Megaport teams to focus on revenue generation and results. * Maintain records, reports, and data as per the Megaport models, with a focus on revenue retention from the existing agreed customer list. * Strong verbal and written communication skills are a must, as well as the ability to work effectively across internal and external organisations. * Experience in proposing or deploying cloud and virtualised compute solutions in enterprise customer environments is highly desired. * Flexible working environments * Birthday Leave * Generous study and training allowance + 5 days paid study leave * Creative, fun, and contemporary workspaces * Motivated team of industry experts and new talent * Celebrated success with ‘Legend’ and ‘Kudos’ Awards * Health and wellness program #LI-DNI If you have any questions, please reach out to Megaport's Talent Acquisition Team at ___ NOTE: All Megaport business correspondence is conducted via our business email accounts (@megaport.com). If you have any concerns, please reach out to Megaport's careers team ___ directly and we will verify the legitimacy of any communication. Megaport will not ask you to create an account via Microsoft teams, and does not associate with any email accounts under "@megaportau.com". All applications will be treated in confidence.Please see Part 2 of our Privacy Policy to see what information Megaport collects from job applicants, why, and how we store and use it. Note that you’re entitled to know what personal data of yours Megaport holds, to request updates, rectification, and in some circumstances restriction or deletion thereof if you object (you being entitled to withdraw your consent to our holding your information at any time). Please see Part 5 of our Privacy Policy for more details on this and how to contact Megaport's data protection officer if you have any further privacy-related questions. Candidates who meet the selection criteria will be invited to attend an interview. Strictly no Recruitment Agencies.We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Datavant is the data collaboration platform trusted for healthcare. Guided by our mission to make the world’s health data secure, accessible and actionable, we provide critical data solutions for organizations across the healthcare ecosystem - including providers, health plans, researchers, and life sciences companies. From fulfilling a single patient’s request for their medical records to powering the AI revolution in healthcare, Datavanters are building the future of how data is connected and used to improve health. By joining Datavant today, you’re stepping onto a driven and highly collaborative team that is passionate about creating transformative change in healthcare. The Key Account Liaison is responsible for providing dedicated billing support to premier accounts, ensuring accurate and timely invoicing, resolving billing discrepancies, and delivering an exceptional customer experience. This role requires a detail-oriented professional with strong analytical, problem-solving, and communication skills to manage complex billing requirements and maintain strong relationships with Strategic Account Mangers and clients. You Will Bring to the Table: Billing & Invoicing: • Oversee billing processes for premier accounts, ensuring invoices are accurate, complete, and aligned with contract terms., • Review and validate billing data, including contract pricing and adjustments., • Ensure timely invoice generation Revenue Share & Reimbursements: • Oversee revenue share reimbursements to clients, ensuring correct calculations and timely payments., • Verify revenue share setup and ensure compliance with contractual terms. Account Management & Client Support: • Act as the primary billing point of contact for premier accounts, addressing inquiries and providing resolution for billing-related concerns., • Work closely with sales, finance, and operations to ensure seamless billing processes and client satisfaction., • Provide proactive account support by identifying potential billing issues and recommending solutions. Contract Governance & Compliance: • Ensure billing and revenue share processes adhere to contractual terms and company policies., • Review and interpret contracts to confirm correct pricing and billing methodologies. Cross-Functional Collaboration: • Work closely with Accounts Payable to track payment statuses and resolve outstanding reimbursements., • Partner with Sales, Strategic Account Managers, Legal and Operations to resolve client account discrepancies and ensure billing aligns with contractual agreements. Process Improvement & Reporting: • Identify and implement process improvements to enhance billing efficiency and accuracy., • Generate and analyze billing reports to track trends, identify discrepancies, and support decision-making., • Coordinate with IT teams to troubleshoot system issues affecting billing data and workflow efficiency. Qualifications: Education: Bachelor’s degree in business, Finance, or related field preferred. Experience: 5+ years of billing or finance experience, preferably supporting high-profile or complex accounts. Skills: • Strong Excel skills, including proficiency in pivot tables, VLOOKUP, formulas, and data analysis., • Strong analytical and problem-solving abilities., • Excellent verbal and written communication skills., • Proficiency in billing systems, ERP platforms (e.g., NetSuite), and Salesforce., • Ability to work independently and collaboratively in a fast-paced environment., • High attention to detail and accuracy., • Strong customer service orientation with the ability to manage high-priority accounts effectively. Preferred Qualifications: • Experience working with premier or key accounts in a corporate setting., • Familiarity with healthcare billing, revenue share reimbursements, and contract pricing., • Experience working cross-functionally with AP, Finance, and IT teams., • Ability to manage multiple priorities and meet strict deadlines., • This position plays a critical role in ensuring premier accounts receive exceptional billing support, managing revenue share reimbursements, ensuring contract compliance, and collaborating across departments to resolve account-related issues efficiently. We are committed to building a diverse team of Datavanters who are all responsible for stewarding a high-performance culture in which all Datavanters belong and thrive. We are proud to be an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status. At Datavant our total rewards strategy powers a high-growth, high-performance, health technology company that rewards our employees for transforming health care through creating industry-defining data logistics products and services. The range posted is for a given job title, which can include multiple levels. Individual rates for the same job title may differ based on their level, responsibilities, skills, and experience for a specific job. The estimated total cash compensation range for this role is:$68,000—$75,000 USD To ensure the safety of patients and staff, many of our clients require post-offer health screenings and proof and/or completion of various vaccinations such as the flu shot, Tdap, COVID-19, etc. Any requests to be exempted from these requirements will be reviewed by Datavant Human Resources and determined on a case-by-case basis. Depending on the state in which you will be working, exemptions may be available on the basis of disability, medical contraindications to the vaccine or any of its components, pregnancy or pregnancy-related medical conditions, and/or religion. This job is not eligible for employment sponsorship. Datavant is committed to a work environment free from job discrimination. We are proud to be an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status. To learn more about our commitment, please review our EEO Commitment Statement ___. ___, explore the resources available through the EEOC for more information regarding your legal rights and protections. In addition, Datavant does not and will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay. At the end of this application, you will find a set of voluntary demographic questions. If you choose to respond, your answers will be anonymous and will help us identify areas for improvement in our recruitment process. (We can only see aggregate responses, not individual ones. In fact, we aren’t even able to see whether you’ve responded.) Responding is entirely optional and will not affect your application or hiring process in any way. Datavant is committed to working with and providing reasonable accommodations to individuals with physical and mental disabilities. If you need an accommodation while seeking employment, please request it ___ by selecting the ‘Interview Accommodation Request’ category. You will need your requisition ID when submitting your request, you can find instructions for locating it ___. Requests for reasonable accommodations will be reviewed on a case-by-case basis. For more information about how we collect and use your data, please review our .

About Pantheon Pantheon WebOps Platform powers the open web, running more than 300,000 sites in the cloud for customers including Google, Princeton, Salesloft and Doctors Without Borders. Every day, thousands of developers and marketers create, iterate, and scale WordPress and Drupal sites to reach billions of people globally. Pantheon’s multitenant, container-based platform enables organizations to manage all of their websites from a single dashboard. Organizations including Clorox and the United Nations drive results through accelerated development and real-time publishing using Pantheon’s collaborative workflows. The Role We’re hiring an Enterprise Account Executive to join our US - East team and drive net new revenue within our most strategic accounts. You’ll be responsible for the full enterprise sales cycle: from prospecting into large-scale target accounts to running complex discovery, building executive champions, and closing high-impact deals. This is a hunter role designed for a seasoned sales professional who thrives on outbound motion and excels at navigating the complexities of large enterprise organizations. Why This Opportunity Is Unique • Strategic Impact: You will be driving revenue in a key growth territory, helping to refine our enterprise sales playbooks and scale our presence in the Eastern US market., • Untapped Potential: While we have a leading position in North America, the enterprise segment in the East remains a high-potential area with many recognizable logos and significant white space., • Proven Stability & Growth: With $100M+ in ARR, profitability, and a strong balance sheet, we offer the product maturity and resources of an established leader with the agility of a high-growth company. What We’re Looking For • Entrepreneurial Spirit: Someone who enjoys solving challenges and is comfortable helping to create and refine processes., • Team Player: A team-first attitude with no ego and a positive, growth-oriented mentality., • Enterprise Experience: Proven B2B SaaS sales experience, specifically closing complex enterprise deals often exceeding $100k+ in ACV., • Outbound Excellence: A proven outbound seller capable of building a robust pipeline from scratch through systematic prospecting., • Value-Based Selling: Strong at leading technical discovery and building comprehensive business cases, including ROI calculators and "before/after" workflow analysis., • Sales Rigor: Fluent in MEDDIC, SPICED, or Command of the Message (or similar enterprise sales methodologies)., • Communication & Presence: Exceptional storytelling and communication skills, both written and verbal, with the ability to engage C-level stakeholders., • Willingness to Travel: Enjoys meeting face-to-face with prospects and partners; able to travel approximately 20-30% of the time. Responsibilities • Full Cycle Ownership: Own the entire sales cycle from initial outbound prospecting to "Closed Won.", • Territory Management: Treat your territory like a business—segment accounts, prioritize high-potential enterprise targets, and build focused plans for long-term market coverage., • Quota Achievement: Consistently deliver against quarterly and annual revenue targets., • Persona Alignment: Conduct deep discovery and value-selling tailored to Developer, Marketing, and IT personas., • Multithreaded Deal Management: Navigate complex deals involving stakeholders from Digital, IT, and Marketing to Procurement, Security, and external Partners., • Cross-Functional Collaboration: Partner with Sales Development, Marketing, Solutions Engineering, and Customer Success to ensure a high-impact buyer journey., • Forecasting: Maintain an accurate forecast using MEDDIC or a similar sales methodology., • Partner & Channel Execution: Build and execute a localized partner strategy within the East region. Actively collaborate with Referral Partners, VARs, and Cloud Computing Service Providers (GCP) to co-sell, drive warm introductions, and leverage the partner ecosystem to accelerate deal velocity and expand reach into key enterprise accounts. What We Offer We have all the usual perks and benefits but what we can really offer you is a fantastic work environment powered by an amazing team. • Industry competitive compensation and equity plan, • Flexible time off, sick days, and 13 paid holidays, • Comprehensive medical insurance including Health, Dental, and Vision, • Paid parental leave (plus fertility, adoption, and other family planning benefits), • In-office workspace, • Monthly allowance for wellness, reading, and access to LinkedIn Learning for continued development, • Events and activities both team-based and company-wide that inspire, educate, and cultivate The on-target earnings (OTE) range for this role is listed below. Pantheon’s compensation ranges are determined by role, level, and geographic location. US OTE: $285,000–$300,000 USD Pantheon is an equal-opportunity employer and we welcome applications from all backgrounds regardless of race, color, religion, sex, national origin, ancestry, age, marital status, sexual orientation, gender identity, veteran status, disability, or any other classification protected by law. Pantheon complies with federal and local disability laws and makes reasonable accommodations for applicants and employees with disabilities. If you need reasonable accommodation due to a disability for any part of the interview process, please contact . Pursuant to local and federal regulations, Pantheon will consider qualified applicants with arrest and conviction records for employment. After an offer is made and accepted, E-Verify will be used to confirm your identity and employment eligibility, as required by the U.S. Department of Homeland Security. Visa sponsorship is not available at this time. To review the Employee and Applicant's Privacy Policy, click ___.

At ___, we build and use automation every day to make work more efficient, creative, and human. So if you’re using AI tools while applying here - that’s great! We just ask that you use them responsibly and transparently. Check out our guidance on ___, including how to use AI tools like ChatGPT, Claude, Gemini, or others during our hiring process - and when not to. Job Posted: March 17, 2026 Location: Americas - North, Central and South America Zapier's mission is to enable enterprise companies to build and maintain dependable AI workflows at scale. The Identity Platform team builds the golden path that every product team uses to deliver reliable, consistent, and secure experiences to these customers. Authentication, session management, and credential infrastructure are the foundation. Get them right, and every product team ships faster with confidence. We're hiring a Senior Fullstack Engineer to own this foundation, drive the strategic and architectural direction of this layer for years to come, and directly unlock our largest enterprise deals. * Enterprise authentication infrastructure. You'll design and extend the systems that handle SAML SSO, SCIM provisioning, OAuth/OIDC flows, multi-factor authentication, login, sign-up, and secure session for organizations with thousands of users. That spans the full auth surface: SCIM-driven user provisioning and de-provisioning, invitation flows, 2FA setup, SSO-enforced login, domain capture for auto-routing new signups, and session hardening. Reliability, latency, and efficiency are non-negotiables; auth is the most critical-path system at the company. You'll make these systems faster, more resilient, and easier for other teams to integrate with. * User session auth across services. Zapier is a multi-service platform. You'll own how user sessions propagate across service boundaries; making sure authentication context is consistent, secure, and performant whether a request hits the monolith, a Node.js service, or a Go microservice. You'll evolve JWT validation, token exchange, and session tracking to handle the complexity of a growing service footprint. * Enterprise authentication controls and compliance. Enterprise customers need org-level authentication policy enforcement: forced SSO, domain capture, admin-managed authentication requirements, and credential lifecycle controls like JWT key rotation, token refresh, and session expiry policies. You'll build and extend the APIs that give admins confidence their organization meets their security standards. SOC 2 access control evidence, GDPR data subject requests, and audit trail requirements are design constraints you'll work within regularly, not afterthoughts. * Platform APIs that other teams depend on. Identity is infrastructure. Your APIs, libraries, and contracts are consumed by dozens of teams. You'll design for backward compatibility, clear documentation, and low integration friction. But shipping the API is half the job. You'll also drive adoption: writing integration guides, running migration paths, and embedding with product teams to help them use auth capabilities correctly. Internal engineering teams' needs carry the same weight as end-customer value. This is a Senior Engineer role. Senior engineers at Zapier own outcomes end-to-end within their team and extend impact beyond it. You'll coordinate across ownership boundaries, shape technical direction for adjacent systems, and bring other engineers along with you. Our level definitions may look different from what you've seen elsewhere. We'll be transparent about leveling before you reach the final stages. * You've set the vision and built identity systems for enterprise SaaS at scale. Not configured them, built them. You have hands-on experience with SAML, SCIM, OAuth/OIDC, or JWT in a multi-tenant SaaS environment. You understand authentication at a protocol level, not a checkbox level. You've dealt with token replay, session fixation, key rotation under load, multi-IdP federation, just-in-time provisioning, or identity linking across auth methods in real systems serving real users. You know what breaks when an organization with 5,000 employees connects their IdP to your platform for the first time. You are a thought leader in the Identity domain who proactively follows industry trends and Enterprise user management best practices. * You work through AI agents, not alongside them. Your daily development workflow is built around directing and reviewing agent-written code, not writing it by hand. You have opinions about which models to use for which tasks, you've hit real failure modes and built mitigations, and your workflow is actively evolving. When you hit unfamiliar territory, you don't slow down; you point your agent at the codebase, research the domain, and draft a plan. Then you build a POC or working prototype to demonstrate the concept in hours, not iterate on a planning doc for days. You jump into unfamiliar codebases, use your agent to map the landscape, and ship draft MRs or integration proposals within days. At this level, that means going into other teams' code when an integration is blocked, not waiting for their capacity. Bonus: you enable others on your team to work this way too. * You think in platforms, not features. You've built systems other engineering teams depend on. You know what it means to ship a breaking change to an internal API, maintain backward compatibility under pressure, and write contracts that hold up as the organization scales. You understand the cost of coupling and the discipline of good boundaries. * You're comfortable across the stack. This is a fullstack role on a platform team. You'll write backend services in Python and Node.js, work with Django and Fastify, touch React when building admin tooling or developer-facing UIs, and navigate infrastructure concerns like Kubernetes, Terraform, and CI/CD pipelines. You don't need to be an expert in all of these, but you can't be afraid of any of them. * You believe enterprise can move fast, and you ship through ambiguity to prove it. You've seen (or want to prove) that shipping to enterprise customers doesn't have to mean slow, waterfall-style cycles. When there's no spec, no designs, and no clear path forward, your first instinct is to gather evidence, break the problem into a narrow first slice, and get rough working software into production within days, not weeks. You use working prototypes to drive alignment rather than waiting for consensus. You see compliance, security, and rollout considerations as interesting design constraints, not reasons to slow down. You're comfortable throwing work away when direction changes and you treat discarded work as a fast learning loop, not a loss. * You work close to the customer. "Customer" for this team means both enterprise buyers evaluating Zapier's security posture and internal engineering teams integrating with your APIs. You pull from both; reviewing customer security questionnaires, sitting in on enterprise calls, reading support tickets, and talking directly to engineers who consume your platform. You’ll also work closely with customer support teams to provide them with the tools and processes to troubleshoot customer issues and incidents. * You own your work, yourself, and your communication. You take initiative without waiting for permission and ship fast and share early. You manage up and across in an async-first culture, flagging risks, surfacing decisions, and keeping stakeholders informed without being asked. You use written artifacts, working demos, and rough prototypes as your primary communication tools, not meetings. You also own your mistakes, your gaps, and your role in friction, openly. You say "I don't know" and "I was wrong" out loud, early, and without shame. * Design and maintain authentication and session systems (SAML, SCIM, OAuth/OIDC, MFA, login, sign-up, 2FA, user provisioning) as Zapier scales to larger and more security-conscious customers * Own user session propagation and JWT validation across a multi-service architecture spanning Python, Node.js, and Go * Build enterprise authentication controls and governance APIs: forced SSO, domain capture, credential lifecycle, admin authentication policies * Build and maintain platform libraries consumed by dozens of internal teams * Treat reliability, latency, and efficiency of auth systems as non-negotiables; build the monitoring, observability, and audit logging to back that up * Respond to authentication-related incidents and participate in on-call rotation * Enable Security, Enterprise Response, and product team partners to move faster by removing auth bottlenecks and proactively surfacing what they need * Join yearly company retreats that rotate to various cities throughout North America The anticipated application window is 30 days from the date job is posted, unless the number of applicants requires it to close sooner or later, or if the position is filled. Even though we’re an all-remote company, we still need to be thoughtful about where we have Zapiens working. Check out___ for a list of countries where we currently cannot have Zapiens permanently working.

Visier is the global leader in Workforce Intelligence that powers every people decision. We bring Workforce AI to life for HR departments through our award-winning, agentic AI technology by surfacing the insights leaders need to plan, decide, and act with confidence in the moments that matter most. As the market leader in people analytics, workforce planning, organizational design, and manager effectiveness solutions, we fuel smarter decision-making for organizations across the globe. Our mission is to help businesses lead with insight at scale as they continuously transform. Founded in 2010 by the pioneers of business intelligence, we have over 85,000 customers in 75 countries—including enterprises like BASF, Panasonic, Domino’s Pizza, Experian, Amgen, eBay, and Ford Motor Company. We are seeking a high-caliber VP of Customer Success to lead our global CS organization through a period of strategic transformation. Reporting to the COO, you will be responsible for moving the team from reactive "firefighting" to a proactive, outcome-oriented machine. This role requires a unique blend of "High-Touch" mastery and technical scalability, focusing intensely on Gross Dollar Retention (GDR) and the architectural integrity of our customer journeys. You will serve as a champion for the CS function, ensuring operational boundaries are maintained while scaling our impact through AI and data-driven insights. What You’ll be Doing… • Strategic Leadership & Outcome Architecture: Transform the CS organization by implementing robust Customer Success Plans (CSPs) that are customer-validated and tied directly to measurable business impact., • Segmented Value Delivery: Identify and define value-driven segmentation of our customer base, creating raving fans for our customers by providing the right depth of value-focused support to them in achieving their people analytics goals., • GDR Ownership & Commercial Strategy: Drive a relentless focus on Gross Dollar Retention. You will coach leaders and CSMs to build a pipeline of paid service growth (CSQLs), transitioning the mindset from "free support" to value-based professional services., • Risk & Data Governance: Build and refine risk frameworks within Gainsight (or similar) that prioritize action over description. Leverage health scores to provide "no surprises" renewal forecasts to the executive team 6–9 months in advance to maintain best-in-class customer renewal KPIs., • Global Team Development: Oversee a diverse team across NA, APAC, and EMEA. You will be responsible for mentoring front-line leaders and implementing a structured career pathing matrix for CSMs., • Operational Scaling: Lead the integration of AI-assisted models and tech-touch workflows to increase team efficiency without compromising the "High-Touch" experience for our enterprise portfolios., • Cross-Functional Advocacy: Act as a firm but collaborative voice for the CS department, building a strong partnership with Sales, Product, and Marketing to ensure the team remains focused on retention and customer health. What You’ll Bring to the Table... • Experience: 10+ years in Customer Success or Account Management, with at least 4 years in a senior leadership role within a high-growth SaaS environment., • Global Mindset: Proven track record of managing distributed teams across multiple time zones and cultures., • Data-Driven: Deep understanding of SaaS metrics ($LTV$, $CAC$, $NRR$) and the ability to translate data into actionable playbooks., • Executive Presence: Ability to build relationships with C-suite stakeholders at Tier-1 enterprise accounts., • High-Touch Portfolio Mastery: Extensive experience overseeing portfolios with individual account values ranging from $100K to $3M+ ARR, particularly those requiring high levels of customer education and consultative partnership., • Global Leadership Pedigree: A proven history of managing high-performing, culturally diverse teams across multiple time zones (NA, APAC, EMEA)., • Change Management Expertise: Demonstrated success in transitioning legacy CS teams from reactive modes to proactive, data-driven outcomes., • Commercial Resilience: Professional stamina to be measured primarily on GDR; you understand that this metric only goes down and requires a proactive, "protect-at-all-costs" mindset., • Executive Presence: Exceptional ability to serve as an executive sponsor for Tier-1 accounts, managing high-stakes escalations and maintaining C-suite relationships., • Technical Proficiency: Advanced experience with Gainsight, PlanHat, or Totango, with a specific focus on turning daily activities into predictive analytics., • Innovation Mindset: A "forever learner" who actively explores how AI can augment CRM workflows and improve the overall customer experience., • Industry Experience: While HR domain experience is helpful, we prioritize candidates with a background in complex, high-stakes SaaS environments. Base salary range for this role is $190-$240K CAD. Pay band is commensurate with geographic location and experience. ___ - @visier_inc ___ -

True Environmental and its partner firms, have united their strengths to establish the nation's premier environmental and engineering services consulting firm. This powerhouse organization offers an extensive range of services aimed at revolutionizing the built environment and preserving the natural one. Its diverse expertise encompasses environmental remediation, urban planning, engineering iconic coastal and marine structures, developing sustainable energy sources, and pioneering resource extraction methods. With a workforce of over 700 dedicated professionals, including environmental experts, engineers, technicians, scientists, planners, surveyors, and construction management professionals, this dynamic organization operates in more than 20 offices across the U.S and Canada. Explore further at ___ to discover the full scope of our capabilities. As a Project Accountant II, this position will be responsible for working closely with project managers to ensure the fiscal health of the assigned projects throughout the entire project life cycle, from project due diligence through client invoicing and collections. • Complete the full billing cycle per project assigned ensuring efficiency and accuracy meeting all deadlines to ensure the billing and collections cycle times are minimized., • Work directly with clients to provide high customer service levels, address client needs and provide solutions., • Follow through on all billing-related issues to resolution including invoice corrections., • Monitor the project financial performance monthly and work closely with the project managers as needed., • Maintain and monitor project specific budgets, spreadsheets and provide any ad hoc required reports., • Coordinate collection efforts and resolve aged WIP., • Attend project review calls., • Assist in month end revenue review on an as needed basis., • Work thru any project related invoicing issues., • All other duties as required Education • Bachelor’s Degree in Accounting, Finance or Business Administration. Experience • 2-4 years in project accounting or billing, preferably in the engineering and/or architecture industry., • B.S. in Accounting/Finance preferred., • Experience with Deltek or EPR software preferred., • Strong ability to manage multiple priorities, drive process improvements, and resolve complex operational billing challenges, • Proven ability to support cross-functional projects, track progress, and manage stakeholder communication, • Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint) and business management software (ERP, HRIS, project management tools) All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

Customer at TRACTIAN The Customer team is the cornerstone of renewals and expansion at Tractian, driving lifetime value, retention, and growth within our global customer base. By deepening relationships with industry leaders like Hyundai, Bosch, and Kraft Heinz, we ensure our Enterprise clients achieve unparalleled success with Tractian solutions. As recognized innovators in industrial technology, our team delivers immediate ROI, fosters long-term partnerships, and drives world-class net revenue retention. At Tractian, every team member is empowered to make a meaningful impact, rewarded for excellence, and supported in creating lasting value for our customers. What you'll do As a Customer Success Manager at TRACTIAN you will be responsible for managing customer projects within the manufacturing maintenance sector. You will play a crucial role in ensuring customer satisfaction and expansion by driving maintenance operational excellence and enhancing their reliability programs. • Support customers in all matters related to the usage of TRACTIAN's services, such as CBM (Condition Based Maintenance) projects as well as CMMS (Computerized Maintenance Management Systems) initiatives;, • Guarantee optimal customer satisfaction and ROI by managing both internal and external resources;, • Drive customer accounts growth by delivering successful ROI and relationship building;, • Successfully implement new projects by visiting customers during kick-off periods, as well as providing training to all stakeholders of the projects, • Business-driven mindset and customer facing experience;, • More than 5 year of experience within manufacturing environments, with a proven track record of driving operational excellence within the industry;, • Experience in management of projects and small teams;, • Excellent communication and interpersonal skills, capable of collaborating effectively with various stakeholders., • Strong analytical and problem-solving skills, with a focus on continuous improvement., • Bachelor’s degree in Engineering or a related field., • Ability to deliver under tight schedules and willingness to travel up to 25% of the time in North America., • Valid driver's license with a good standing record., • Maintenance specific experience with usage of CBM and CMMS tools; Competitive Salary Premium Medical, Dental, and Vision Coverage Paid Time Off (PTO): 15 Days 401(k) Retirement Plan Language Learning Opportunities - Take advantage of optional, fully funded Portuguese or Spanish courses to enhance your skills and global reach. Gympass Membership - Access a wide range of gyms and training programs. Sports Incentive - Receive a monthly bonus when you regularly participate in physical activities. Long-Term Benefit - After four years of service, earn a fully funded trip anywhere in the world.

Reli. is a dynamic eCommerce company experiencing rapid year-over-year growth via selling on Amazon (___), Walmart, our own Shopify store, and eBay. We currently service 10,000+ orders daily across our eCommerce marketplaces, with over 1,000,000+ unique customers such as Marvel, Dominos, and ___ We pride ourselves in our strong, upbeat work culture and dynamic startup feel. We are looking for new team members who are enthusiastic and willing to learn and grow with the company. We’re looking for a Software Developer who can help with developing scripts and tools to support our digital advertising, product, and supply chain ___ We are seeking a highly qualified Software Developer to join our team. The ideal candidate will possess strong data analysis and coding skills. You will be responsible for the design, development, testing, and maintenance of internal software systems, tools, and applications. This role requires technical proficiency, problem-solving capabilities, and the ability to work both independently on tasks and collaborate with other software developers and project managers. This position is classified as a specialty occupation, requiring a minimum of a bachelor’s degree in computer science, engineering, or a related field due to the complexity and sophistication of its duties. • Paid Time Off (Vacation, etc.) - 15 Days PTO to Start + 1 additional day per year working at Reli., • 10 Paid Holidays in addition to PTO, • Hybrid Work Schedule, • Regular Team Happy Hours/Events, • Employer Matching for 401(k), • Health Care (Medical, Vision, Dental) - Blue Shield PPO or HMO Medical Insurance, • Monthly wellness stipend of up to $260 for mental, emotional, and physical wellbeing, • Life Insurance, • Career Growth: At Reli., our cornerstone core value is Supporting Happiness. Thus, we believe in structured, transparent career development to support team members. This role features a Growth Plan with robust training and ongoing support to help you advance to the next level. With each Level, you'll have the opportunity to expand your expertise and take on greater responsibilities, earning performance-based compensation increases along the way. We also support your growth beyond Software Developer, ensuring your career path remains rewarding and ___, • Hybrid Remote: Reli. is headquartered in Cerritos. We are Hybrid Remote. Our work-from-home days are on Mondays, Wednesdays, and Fridays. Our in-office days are on Tuesdays and Thursdays to facilitate team bonding and collaboration., • Develop, optimize, and maintain complex Python scripts to support large-scale processes in digital advertising, supply chain management, and product launches., • Create modular, reusable codebases that improve efficiency and scalability., • Participate in the design and architecture of new systems and solutions, contributing to discussions on best practices and technical strategies., • Perform advanced data analysis to uncover trends, correlations, and actionable insights, supporting team strategies for customer acquisition, advertising performance, and operational improvements., • Collaborating with digital advertising, product, and supply chain teams to identify and pursue opportunities for optimization, • Take ownership of projects from scoping to deployment, ensuring adherence to timelines, quality standards, and stakeholder requirements., • Devising strategies to support marketing and advertising initiatives for driving growth/customer acquisition, • Provide feedback to Junior Software Developers (JSDs) on code reviews, share best practices, and support technical growth., • Bachelor’s or Master’s degree in computer science or related discipline (mathematics, physics, engineering), • 3+ years of coding experience working on a team of developers, • Proficiency in Python, with a strong understanding of libraries such as Pandas, NumPy, and SQL for data processing., • Interest in eCommerce and digital advertising, • Strong Attention to Detail - Understanding the importance of following detailed specifications for generating scripts with the desired functionality, • Resourceful - independent and a problem solver, • Feedback Oriented - Willingness to learn and incorporate constructive feedback

About the Role We are seeking a highly motivated and detail-oriented Accounts Receivable Manager to lead our AR function and drive operational excellence across invoices, collections, and cash flow management. This role is responsible for overseeing the full accounts receivable lifecycle while delivering a best-in-class customer experience. The ideal candidate brings strong leadership capabilities, deep expertise in custom billing plans, and a customer-first approach to resolving payment challenges. This role also owns the creation and delivery of weekly and monthly AR reporting, providing insights that influence financial strategy and business decisions. Key Responsibilities AR Leadership & Team Management • Lead, mentor, and develop the Accounts Receivable team, fostering a high-performance, accountable culture., • Establish clear goals, KPIs, and expectations aligned with company financial objectives., • Oversee hiring, onboarding, training, and ongoing professional development., • Manage team capacity, including timecards, PTO, and workload distribution. Billing, Collections & Customer Experience • Oversee end-to-end AR operations including invoicing, collections, cash application, and dispute resolution., • Lead complex collections efforts with a strong emphasis on customer service and relationship management., • Design and implement custom billing plans and payment arrangements tailored to client needs while protecting company cash flow., • Serve as the escalation point for sensitive or high-value accounts., • Partner with customers to resolve billing issues, negotiate payment terms, and improve overall satisfaction. Reporting & Metrics Ownership • Develop and maintain weekly and monthly AR reporting packages for Finance leadership., • Track and analyze key performance metrics, including:, • Days Sales Outstanding (DSO), • Aging and delinquency trends, • Collection effectiveness, • Invoice accuracy and cycle times, • Provide actionable insights and recommendations to improve cash flow and reduce risk., • Build and refine dashboards to enhance visibility into AR performance. Process Improvement & Strategy • Act as the subject matter expert (SME) for billing and collections processes., • Identify opportunities to streamline workflows, improve efficiency, and enhance customer experience., • Ensure compliance with internal controls, financial policies, and data privacy standards (PII/PHI where applicable)., • Collaborate cross-functionally with Sales, Customer Success, and Finance to align billing processes with client lifecycle needs., • Support forecasting and cash flow planning through accurate AR data and trend analysis. Operational Oversight • Ensure timely and accurate invoice in accordance with contract terms and company policies., • Monitor team performance against service-level expectations and departmental KPIs., • Provide hands-on support when needed to ensure continuity during peak periods or staffing gaps., • Maintain strong communication with internal and external stakeholders to ensure efficient issue resolution. Required • 7+ years of experience in Accounts Receivable, with at least 5+ years in a leadership role, • Proven experience managing custom billing plans and payment arrangements., • Strong background in collections with a customer service–focused approach, • Experience owning and delivering AR reporting and performance metrics, • Proficiency with accounting/ERP systems and reporting tools, • Experience with Netsuite and system implementation is a plus, • Excellent communication, negotiation, and problem-solving skills Comprehensive Benefits Package • Competitive salary: $95,000 - $110,000/yr depending on experience., • Health, dental, and vision insurance with Company-sponsored Life Insurance, • Retirement savings plan with company match, • Vacation time off, sick time off, and holidays Career Development Opportunities • Ongoing training and development programs, • Opportunities for advancement within the company Work-Life Balance • Flexible work schedules, • Remote first environment with company-wide conferences annually, • Employee assistance program for personal and family well-being Perks and Rewards • Employee discounts on products and services through Insperity, • Recognition programs for outstanding performance, • Company-sponsored social events and activities Join us and discover a rewarding career where you can make a difference and grow professionally. REE is only able to hire US citizens or those who are authorized to work in the US as full time employees (we do not provide visa sponsorship). This information is provided in compliance with Equal Pay Regulations across the US and is the company’s good faith and reasonable estimate of the compensation range and benefits offered for this position. The compensation offered to the successful applicant may vary based on factors including experience, skills, education, location, and other job-related reasons. REE Medical participates in E-verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. Not open to 3rd party recruiters or submissions. REE will never ask for personal information or to purchase anything during the interview process, only communications from a @reemedical.com domain are representative of REE Medical, LLC.

As a Senior Product Manager on the Flexible Credentials team, we are looking for you to help drive the next generation of fintech products around Stablecoin payments, and Card Issuing in the embedded finance space. You will own the strategy, execution, and go-to-market for our emerging product lines, working cross-functionally to launch and scale innovative financial solutions. We're looking for a product leader who excels in a fast-paced, high-growth environment and highly collaborative environment between customers and partners. If you are passionate about creating customer-centric, next-gen financial products, and are eager to build from the ground up and beyond, we’d love to chat! The Flexible Credentials team is revolutionizing global embedded finance, enabling seamless integration of financial products into business platforms. We provide instant card issuance, commercialization of flexible credentials technology, and incubate new solutions based on Stablecoin payments, making financial services more accessible and scalable. As builders and innovators, we thrive on making an impact and pushing fintech boundaries. We work ___. This role can be performed remotely in the United States, only in one of our Premium or National locations, which you can review ___. The Impact You’ll Have • Define & Drive Product Strategy – Own the roadmap for our new Stablecoin-based fintech products, aligning business goals with customer needs, • Build & Scale Embedded Finance Solutions – Develop innovative products in card issuance, or Stablecoin payments, collaborating with engineering, design, and data teams, • Execute with Excellence – Work cross-functionally with design, engineering, data science, legal, compliance, and external partners to build, launch, and scale compliant financial products, • Customer & Market Research – Deeply understand customer pain points, new Payments industry trends, and competitive dynamics to shape product decisions, • Prioritize with Data – Leverage analytics, user insights, and industry trends to identify high-impact features, optimizations, and experiments, • Partner with Fintech Ecosystem – Work closely with banks, networks, and fintech partners to drive innovation and enhance our platform’s capabilities Who You Are • 5+ years of product management experience in Cards Issuance, and stablecoin payments, • Proven experience building and scaling financial products from 0 to 1 in a high-growth environment, • Strong technical acumen – ability to work closely with engineering teams and understand API-driven products, • Deep understanding of card issuance, payment processing, Crypto/Stablecoin payments, or banking-as-a-service (BaaS) models, • Ability to thrive in ambiguous, fast-paced environments, balancing strategic vision with execution, • Strong analytical and problem-solving skills, with a data-driven mindset, • Excellent communication and stakeholder management skills – ability to work with both internal teams and external partners Nice-To-Haves • Experience working with legal, compliance, risk, and regulatory frameworks in fintech is a plus, • Hands-on experience in creating Stablecoin based solutions with technology partners. Your Manager Compensation and Benefits Marqeta is a Flex First company which allows you to choose your best working environment, whether that be from home or at a company office. To support Flex First, we calibrate pay to a competitive value according to working location. Compensation is aligned according to three tiers within the United States: • National: A baseline tier that applies to most of the geographic territory of the United States., • Premium: Slightly elevated from the National tier, and oriented toward a narrower set of higher cost-of-living areas, such as Los Angeles CA and Seattle WA, • Premium Plus: A tier for the most expensive working areas, like the San Francisco Bay area and New York City. Visit ___ or consult with a Recruiter to determine which tier would be applicable to you. When determining salaries, we consider several factors including, but not limited to, skills, prior experience, and work location. The new-hire base salary range for this position is: • National: $120,600 - $150,700, • Premium: $130,500 - $163,100 We also believe in recognizing the contributions of our people. That's why we award annual bonuses to eligible employees, rewarding both individual performance and the success of the entire company. Along with monetary compensation, Marqeta offers • Multiple health insurance options, • Flexible time off – take what you need, • Retirement savings program with company contribution and after tax contributions, • Equity in a publicly-traded company and an Employee Stock Purchase Program, • Family-forming benefits, fertility support, and up to 20 weeks of Parental Leave, • Free therapy sessions, financial and professional coaching, and legal advice, • Monthly stipend to support our remote work model, • Annual “development dollars” to support our people growth and development, • Through Flex First, the freedom to live and work wherever you and your family thrive About Marqeta Marqeta is on a mission to change the way money moves. We’re one of the earliest enablers of embedded finance, a market opportunity sized up in the trillions. Our card issuing platform provides unprecedented flexibility and control for companies to issue cards, authorize transactions, and manage payment operations in real time. Marqeta is powering the most well known brands in the new economy (Block, Cash App, Affirm, Instacart, Doordash, Uber, Walmart, etc). You don’t need to be a Payments expert to join the Marqeta Team, let us help you with that. This is the opportunity of a lifetime to work with innovators around the world and unlock equitable financial access for all. Marqeta’s Values – Solve for the Customer: With a deep understanding of our customers' business and empathy for their needs, we deliver products and services that drive their success. Earning and keeping their trust guides everything we do. – Do What's Right: Knowing businesses and livelihoods depend on us, we pursue solutions that disrupt responsibly and deliver high-quality results that our customers count on. We own our work from start to finish. – Simplify and Innovate: We approach challenges with curiosity and take smart risks. Innovation comes from finding better, simpler ways to achieve extraordinary outcomes. – Win as a Team: We succeed together by embracing diverse perspectives and pushing each other to raise the bar. We lead with humility and set aside hierarchy to work as a team. – Make it Count: We drive forward with focus and agility. With a sense of urgency and purpose, we get the job done, and done right. Equal Employment Opportunity, Accommodations and Privacy Marqeta is an equal opportunity employer committed to an inclusive workplace that fosters belonging. We do not discriminate based on race, color, religion, sex (including pregnancy, lactation, childbirth, or related medical conditions), veteran status or uniformed service member status, age, national origin or ancestry, citizenship or immigration status, physical or mental disability, gender identity, gender expression, sexual orientation, genetic information (including testing or characteristics) or any other characteristic protected by applicable law. We also consider qualified applicants with criminal histories, consistent with legal requirements. Marqeta endeavors to make reasonable accommodations for applicants with disabilities. If you are an individual with a disability and require a reasonable accommodation to submit this application, complete any pre-employment testing, or otherwise participate in the employee selection process, please submit ___ with your specific accommodation request. Personal data that is provided as part of the application and recruitment process is processed in accordance with the___. Additional information for California residents can be found ___.

Everlight Solar is seeking a skilled MuleSoft Developer who will design and code functional API’s and applications, producing fully functional middleware applications according to requirements. As a Mulesoft Developer, you play a key role in serving our clients and team members. This will be a full-time, work-from-home "remote" position. Must own a Mac computer and be fluent with the Apple ecosystem of software (iOS, macOS, iWork, etc.) Everlight Solar is a rapidly growing company and the leader of solar energy in the Midwest. We offer a unique experience that fosters individual growth and rewards performance. Our culture at Everlight is extremely important to us. The work environment is fast-paced and dynamic. We value teamwork, quality, innovation, and customer success. Our ideal candidate is self-motivated, detail-oriented, has excellent problem-solving abilities, is passionate about delivering results on-time, exceeding expectations, and ensuring success for our teams. Responsibilities: • Ensure consistent alignment of API management to optimize usage, with a focus on improving and evolving the distribution process, and management., • Demonstrated ability to meet deadlines, handle and prioritize simultaneous requests, and manage laterally and upwards, • Creative and analytical thinker with strong problem-solving skills, • Ability to critically evaluate information gathered from multiple sources, reconcile conflicts, decompose high-level information into details, abstract up from low-level information to a general understanding, and distinguish user requests from the underlying true needs, • Ability to assess the impact of new requirements on MuleSoft projects and all upstream and downstream systems and processes, • Review existing Mule integration logic and creating test collections, • Update project configuration and deployment settings, • Re-deploy APIs and integrations in the new hosting platform using Azure DevOps pipelines, • Assist with validation and testing efforts (including load/performance), • Minimum two years of experience as a MuleSoft Developer, • MuleSoft Developer Certification - Level 1 Certification Required, • MuleSoft Developer Certification - Level 2 Certification Preferred, • MuleSoft Certified Integration Architect - Level 1 certification Required, • 6 or more years of experience building REST and SOAP-based APIs using Mule ESB flows with API-led connectivity architecture., • 3 or more years of experience in Mule administration, configuration and tuning, and API configuration using RESTful web Service., • 6 or more years of experience in designing and developing Mule ESB projects using various connectors like HTTP, File, SFTP, DB, Transformers, DataWeave, • 6 or more years of experience in deploying of Mule ESB applications using Cloud Hub and experience in Integration using Mule ESB, • 6 or more years of experience in using Transformers, Filters, Flow Control, Collection splitters and Aggregators, Scatter- Gather etc., • 3+ years of experience in Agile Methodology & Scrum software development processes., • Hands-on experience in troubleshooting Mule ESB, including working with debuggers, flow analyzers, and configuration tools., • Excellent interpersonal, and analytical skills and strong ability to perform as part of a team., • Strong verbal and written communication skills., • Desired Skills and Experience (6 years of experience), • MuleSoft, API-led connectivity Architecture, REST, SOAP, • Strong understanding of the platform, with the ability to build custom API’s and other content of varying complexity, • Strong data management abilities, • A documented history of successfully driving projects to completion, • A demonstrated ability to understand and articulate complex requirements, • Excellent project management skills and a positive attitude, • Must demonstrate exceptional verbal and written communication skills, • Health Insurance, • Dental Insurance, • Vision Insurance, • Life Insurance, • PTO, • Sick and Safe Time Everlight Solar is proudly an Equal Opportunity Employer. We value diversity of all types and are excited to work with talented individuals from a wide range of backgrounds. Everlight is committed to inclusion and we invite people of any race, creed, color, national origin, ancestry, marital status, sexual orientation, gender identity or expression, disability, nationality or sex, age groups (18+), and levels of education to apply. Authorized to work in the US and background check required.

Who We Are: At Ordergroove, our mission is to transform commerce by putting relationships, not transactions, at the center. We help leading brands create seamless subscription and membership experiences that turn one-time shoppers into lifelong customers. Founded in 2010, we are a remote-first company whose platform powers the world’s most loved recurring experiences for brands like L’Oréal, GNC, and PetSmart. Our team of curious builders and bold problem solvers is united by one belief: meaningful relationships drive lasting growth. Join us and help shape the future of relationship commerce. About the Role: We're seeking an exceptional Principal Product Manager to own and evolve a critical part of our Relationship Commerce platform, one that sits at the intersection of ecommerce infrastructure, subscription intelligence, and applied AI. This is a senior individual contributor role for a product leader who wants to go deep on the hardest problems, shaping strategy, shipping ambitious AI-powered experiences, and setting the bar for product craft across the company. This role is ideal for someone who loves to solve complex problems, leads through clarity and influence, and is energized by building products that scale across hundreds of brands while still feeling deeply customer-centric. As a Principal PM at Ordergroove, you'll set product vision and strategy for one of our most strategic surfaces, partner with senior leadership on the biggest bets, and ensure we're building durable, extensible, AI-native solutions that help brands move from transactional commerce to long-term customer relationships. You'll partner deeply with Engineering, Design, Data, GTM, and Customer teams to translate complex merchant needs into elegant platform solutions, balancing short-term wins with long-term growth and scale. This is a hands-on role for someone who can zoom out to define strategy and zoom in to sharpen execution and raise the bar for product quality and impact. What You Will Do: • Own & Scale the Merchant Growth Pillar – Take full ownership of the product area at the heart of Ordergroove's value, defining how merchants get started, see value, and grow. You'll lead high-stakes initiatives across onboarding, incentives, cancellations, and daily workflows, pairing strong execution with clear strategic direction beyond the current roadmap., • Ship AI as a Foundational Capability – Lead the application of AI across merchant and subscriber experiences, agents that automate complex workflows, intelligence that surfaces the right action at the right moment, and personalization that drives measurable retention and growth. Treat AI as core infrastructure, not a feature bolt-on., • Raise the Bar on Experience-First Product Design – Apply a strong UI/UX lens to merchant-facing workflows, working closely with Design and Engineering to deliver best-in-class self-service. You'll advocate for intuitive, opinionated product design that turns satisfied merchants into raving fans., • Operate as a High-Impact, High-Visibility Product Leader – Serve as a senior Product voice for Merchant Growth with regular C-suite exposure and influence. You'll earn trust across Product, Engineering, GTM, and Operations, and be a key voice in shaping strategy, prioritization, and how Product shows up across the company, leading through influence, not org chart., • Set Product Strategy & Direction – Define and communicate a clear, long-term product vision aligned to company goals and customer needs. Translate strategy into focused roadmaps that emphasize outcomes over output and provide clarity across teams., • Drive Cross-Functional Alignment – Partner deeply with Engineering, Design, Data, Operations, and Go-To-Market teams to align on priorities, trade-offs, and execution, ensuring solutions drive adoption, retention, and revenue., • Champion Customer-Led Decision Making – Ground product decisions in deep customer understanding, leveraging direct merchant engagement, research, and data to balance merchant needs with end-consumer impact., • Deliver with Accountability – Own execution from discovery through launch and iteration. Define success metrics, assess outcomes, and continuously refine based on learnings and market signals. About you: • Required, • 8+ years of product management experience with proven success in SaaS, ecommerce, or subscription businesses., • Track record of owning strategy and delivering measurable impact at scale on complex, technical product surfaces., • Hands-on experience shipping AI or ML-powered product experiences: agents, intelligent automation, personalization, or applied LLM features in production., • Strong customer empathy with experience leveraging qualitative and quantitative insights., • Excellent partnership, communication, and influencing skills across technical and non-technical stakeholders and teams. Proven ability to lead through influence without direct authority., • Experience owning product strategy across multiple product areas or workstreams., • Proven experience driving product decisions tied to business outcomes such as revenue growth, retention, expansion, or operational efficiency., • Comfort operating in ambiguous, fast-growing environments, bringing clarity, structure, and momentum where none exists., • Background in metrics, experimentation frameworks, and data-informed prioritization., • Experience with Agile product development practices., • Preferred, • Experience in ecommerce or subscription-based D2C brands., • Experience working closely with applied AI or ML engineering teams. If you don’t meet 100% of the qualifications outlined above - that’s okay, nobody’s perfect! We encourage you to apply if you think this is a role that would make you excited to come into work every day. About Ordergroove: Ordergroove powers recurring revenue for the world's largest and most innovative retailers including Ulta, Dollar Shave Club, La Colombe Coffee, Bonafide Health, BarkBox, and more. As a direct result, more than 11% of adult Americans have a subscription powered by Ordergroove. Our technology makes seamless, one-of-a-kind subscriber and membership experiences possible to turn one-time transactions into profitable recurring customer relationships. Ordergroove’s powerful platform empowers merchants with highly customizable options such as flexible promotions, bundling, and analytics to bolster their bottom line while making customers' lives easier. We recently achieved a milestone year with 152% year over year new business growth, and were rated best-in-class subscription technology by CB Insights and eCommerce Platform of the Year by RetailTech Breakthrough Awards. Our company values celebrate collaboration, different perspectives, and curiosity with the goal of getting to the right answer, no matter who came up with it. At Ordergroove we are committed to creating a welcoming and supportive environment for all people. We encourage people with different backgrounds and experiences to join our growing team so that we gain different perspectives and build the best team possible. We demand the best of ourselves and each other and never miss an opportunity to celebrate our successes. With a fully flexible work from anywhere culture, staying connected and supporting each other are always top of mind. We build our tight-knit community through small group events like trivia night, cooking classes, and book clubs. We encourage cross-functional relationships through virtual coffees and we stay close to the business through weekly team updates and quarterly all-hands meetings. At Ordergroove, we focus on flexibility and empowering our team to make the right decisions for themselves. We have flexible PTO and a totally remote (anywhere in the US) workforce, and an annual personal development budget that you use for what matters to you (wellness, career development, productivity at home, etc). And of course, that is on top of the basics like competitive compensation (including stock options) and incredible, affordable benefits. Come join our amazing team while we enable the fastest-growing segment of commerce that makes life easier for millions of consumers every day! At Ordergroove, we want to hire, develop and retain the best talent, making Ordergroove a top destination to grow your career. The pay transparency law is a way of narrowing the gender pay gap and fostering an engaged and positive working environment. It is also a way to share what we think is a reasonable, equitable and competitive compensation structure for the roles on our team. The total compensation range (base + annual bonus) for this role is starting at $200k OTE + equity.

Bellese is a mission-driven Digital Services Company committed to pioneering innovative technology solutions in civic healthcare. Our dedication lies in making a meaningful impact on public health outcomes. Driven by service design, we strive to know the “Why” to understand the healthcare journey for patients, caregivers, providers, payers, and policymakers. Our goal is to design and build solutions that reduce confusion, provide clarity, support decision making, and streamline the process so that we and our partners can focus on providing better health outcomes by improving patient care and reducing costs and burden. Bellese Technologies is looking for an experienced Principal Product Manager to lead strategy for one of our distributed teams that support the Centers for Medicare and Medicaid Services (CMS) federal agency. HQR Our team is charged with maintaining and improving the software at the Centers for Medicare and Medicaid Services (CMS) that supports the Hospital Quality Reporting program. Thousands of hospitals across the country depend on these systems to submit quality measure data that reflects the care beneficiaries receive in their facility. Our teams will continuously strive to modernize these systems, while improving them in ways that reduce provider burden and minimize costs to CMS. We do this through HCD and Service design practices, product thinking, and skilled engineering. At Bellese, we’re relentlessly focused on enabling and empowering providers to focus on improving the quality and safety of patient care. As a Principal Product Manager at Bellese, you are a recognized authority in product management, agile delivery, and digital services — setting long-term vision, shaping strategy in partnership with executive stakeholders, and translating high-level goals into roadmaps that drive meaningful outcomes for clients and the communities they serve. You have a deep understanding of the contracting landscape, including how policy, compliance, and procurement shape product decisions. You lead by example rather than authority, mentoring product staff, driving cross-team collaboration, and representing Bellese's product philosophy with clients and the broader civic tech community. Beyond contract delivery, you are a business leader — identifying opportunities for organic growth within your program, supporting company-wide business development initiatives, and partnering with the Product Director to continuously elevate the product management practice. The ideal candidate brings a rare blend of strategic depth, collaborative instinct, and civic purpose. You thrive in the ambiguity of consulting and bring a systems-thinking mindset to every challenge - finding opportunity in every engagement to challenge the status quo and leave things better than you found them. You are equally comfortable in executive conversations and cross-functional team workshops, with a proven ability to align stakeholders toward a shared vision — always with the user at the center. You bring at least 3 years of experience at the Principal level or equivalent and a strong command of horizon three strategy; this is not a delivery role. Experience in the public sector, federal consulting, or a highly regulated industry is a strong plus, as is a background in digital healthcare technology and a passion for mentoring others. If you're driven to shape how technology and policy work together to advance digital services, Bellese is the right place for you. • US Citizenship or documented proof of eligibility to work in the US without Sponsorship, • US Residency for at least the past 3 years, • Able to meet the requirements to hold a position of Public Trust, including successful completion of a US Government background investigation, • Disclaimer: Medical or recreational marijuana use is considered illegal at the federal level, regardless of state laws allowing such, and may affect your ability to obtain Public Trust. See ___, • Remote First, Remote Only Culture, • Four weeks paid time off yearly (prorated based on start date for the first year), • 10 paid floating company holidays, • Flexible schedule, • Work from home setup including a Macbook, • Collaborative, learning environment, • Medical, dental, and company-paid vision insurance, • Optional HSA account with some medical plans and a company contribution, • Company paid basic life and AD&D insurance coverages, • Company paid short and long term life insurance, • Optional critical illness and accident insurance, • 401K plan with 3% safe harbor contribution, • Wellness resources and virtual care, • Perks Plus employee discounts, • You foster a collaborative ethos, driven by the mission to deliver exceptional customer service to clients. You are passionate about Healthcare and changing the healthcare landscape. You’re an out of the box thinker, always striving to know the “why” when it comes to building solutions. You excel in a team-oriented, remote-first environment characterized by mutual respect and open communication. Your adaptability and ability to navigate challenges ensure your success in any situation. 3+ years operating at the Principal or equivalent senior IC level in a Product Management role * Bachelor’s degree or equivalent professional experience * Exceptional command of written and verbal English, with the ability to translate complex technical and policy concepts for diverse audiences * Deep understanding of the consulting mindset working with executive partners and stakeholders * Demonstrated habit of staying current with emerging industry trends, technologies, and methodologies — with the ability to form and articulate informed, evidence-based opinions on how they apply to product strategy, client outcomes, and long-term platform direction * Demonstrated experience owning long-term product vision and strategy across a portfolio of products or complex, multi-team programs * Strong command of modern product management practices including user-centered design, agile delivery, and continuous discovery * Track record of mentoring and elevating less experienced product practitioners * Proven ability to influence and align executive stakeholders, clients, and cross-functional delivery teams without formal authority * Experience contributing to business development efforts including proposals, client relationships, or practice growth initiatives * Familiarity with healthcare data standards, regulations, and systems — such as CMS programs, FHIR, eCQMs, or value-based care initiatives * Prior professional services, government, or federal consulting experience * Familiarity with procurement and contracting processes in the public sector or a highly regulated industry * Experience working directly with CMS, HHS, or similar federal health agencies * Familiarity with ATO processes, FedRAMP, or other federal compliance frameworks * Experience with quality reporting, payment models, or public-facing healthcare transparency programs * 2+ years working on a remote team, preferably in a leadership position $160,200 - $191,700 a yearThe Salary range for Principal Product manager is $160,200 to $191,700The Salary range for Principal Product manager is $160,200 to $191,700 U.S. citizen or legal right to work in the United States without sponsorship We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

As Senior Product Manager on the Disruption Core & Commerce team, you will work at the intersection of the business, software development, data science, and user experience to create innovative solutions and intuitive user experiences to reduce the stress of traveling. You will have a competitive understanding of the travel landscape to facilitate the creation of successful new features. On any given day - whether you’re weighing the tradeoffs of offering new features, scoping and specifying solutions with partners, or shepherding features through development - your contribution will be critical to Hopper’s current and future success. Leveraging data science to solve customers’ problems is in Hopper’s DNA. While this began with helping customers save money by booking at the best time, we’ve also built a suite of novel Fintech products which help customers save money, retain optionality to cancel or change their trips as needed, and help them seamlessly rebook when they run into problems during their travel. This position is on the Disruption team, focused on solving that last problem. Hopper offers a product called Disruption Assistance for Any Reason that helps customers navigate flight delays and cancellations, and ultimately get where they want to go. If a customer experiences a disruption, they can rebook themselves on any airline – for free – or get a 100% refund of their trip cost. The Disruption team is expanding rapidly by offering our product in new distribution channels, and scaling the business into an enterprise. As the Senior Product Manager for the Disruption team, you are part of a cross functional team that is dedicated to this specific product; you will have immense impact, experience no gatekeeping, and no competing priorities, allowing you to truly focus on product work and your customers! What would your day-to-day look like * Manage a product roadmap across several different business objectives and distribution channels, ensuring that we are executing against the highest impact items at any given time, and delivering things on time. * Figure out how to leverage AI to improve our customer experience and internal processes to execute our implementation pipeline successfully. * Work closely with external partners on new and existing implementations; earn and maintain trust by building good relationships. * Work closely with internal stakeholders to understand feature gaps and solution around them; earn and maintain trust by building good relationships. * Rapidly test sound hypotheses through new merchandising experiments at different points in the customer journey to increase revenue * Use data to identify user behavior and purchase patterns, which directly lead to hypotheses around opportunities that can be measurably validated/invalidated through simple experiments * Launch new partnerships, end to end: from sales pitch to design to development to customer service to optimization. This person will launch things from the ground up and grow them into mature products. * Work with customer service to understand and identify customer problem trends * Work with back-end and front-end engineers, designers, legal, and many other stakeholders to launch innovative features quickly and bug-free * Learn and use a diverse set of analytics and AI tools An ideal candidate has * B2B and B2C experience * Delivered impactful and delightful features at scale * Has incorporated AI into their product or processes to achieve business outcomes * Strong experience, knowledge of, and/or keen interest in Fintech, Insurtech, or risk-based products * An innovative and detail-oriented approach to problem-solving * Extreme attention to detail, and simultaneously the ability to think and operate strategically. * Exceptional ability to grasp, manage, and articulate complex systems * Experience connecting innovative solutions to real-world, user problems with actual business needs of a rapidly scaling organization * Technical depth that allows you to communicate with, understand, and earn the respect of world-class engineers and data scientists * A track record of being proactive and persuading colleagues by constructing a compelling narrative both in-person and in-writing * Past success analyzing data, drawing accurate conclusions, and adjusting strategy accordingly * No ego, and a strong focus on doing what is right for the customer and the company Perks and benefits of working with us: * Well-funded and proven startup with large ambitions, competitive salary and the upsides of pre-IPO equity packages. * Unlimited PTO. * Carrot Cash travel stipend. * Access to co-working space on demand through FlexDesk AND Work-from-home stipend. * Please ask us about our very generous parental leave, much above industry standards!. * Entrepreneurial culture where pushing limits and taking risks is everyday business. * Open communication with management and company leadership. * Small, dynamic teams = massive impact. * 100% employer paid Medical, Dental and Vision coverage for employees. * Access to Disability & Life insurance. * Health Reimbursement Account (HRA). * DCA/ FSA and access to 401k plan. More about Hopper At Hopper, we are on a mission to become the leading travel platform globally – powering Hopper’s mobile app, website and our B2B business, HTS (Hopper Technology Solutions). By leveraging massive amounts of data and advanced machine learning algorithms, Hopper combines its world-class travel agency offering with proprietary fintech products to bring transparency, flexibility and savings to travelers globally. We have developed several unique fintech solutions that address everything from pricing volatility to trip disruptions – helping people travel better and save more on their trips. The Hopper platform serves hundreds of millions of travelers globally and continues to capture market share around the world. he Hopper app has been downloaded over 120 million times and has become largely popular among younger travelers – with 70% of its users being Gen Z and millennials. While everyone knows us as the Gen Z and Millennial travel app, Hopper has evolved to become much more than that. In recent years, we’ve grown into a travel fintech provider, commerce platform, and global travel agency that powers some of the world’s largest brands. Through HTS, our B2B division, the company supercharges its partners’ direct channels by integrating our fintech products on their sites or powering end-to-end travel portals. Today, our partners include leading travel brands like Capital One, Nubank, Air Canada, and many more. Here are just a few stats that demonstrate the company’s recent growth: Billions of dollars worth of travel and travel fintech are sold through Hopper and HTS’ channels every year. Our fintech products – including Cancel for Any Reason and Flight Disruption Assistance – have exceptionally strong CSAT because the terms are always clear, and customers receive instant, no-questions-asked resolutions. Almost 30% of our app customers purchase at least one fintech product when making a booking; and consumers are 1.6x more likely to repurchase if they add fintech to their booking vs if they booked just travel. Given the success of its fintech products, Hopper launched a B2B initiative, HTS (Hopper Technology Solutions), which represents more than 75% of the business. Through HTS, any travel provider (airlines, hotels, banks, travel agencies, etc.) can integrate and seamlessly distribute Hopper’s fintech or travel inventory on their direct channels. As its first HTS partnership, the company partnered with Capital One to co-develop Capital One Travel, a new travel portal designed specifically for cardholders. Other HTS partners include Air Canada, Uber, CommBank, Nubank, Flair Airlines and many more. Hopper has been named the #1 most innovative company in travel by Fast Company Hopper has been downloaded over 120 million times and continues to have millions of new installs each month. Hopper is now the #3 largest online travel agencies in North America and 70% of our app customers are Gen-Z and millennials travelers. Hopper has raised over $750 million USD of private capital and is backed by some of the largest institutional investors and banks in the world. HTS is primed to continue its growth as the leading travel ecommerce provider in a $1 trillion online shopping category. The Hopper app and website will also continue to be the preferred travel provider for Gen Z and Millennials.. Come take off with us! #LI-REMOTE