Customer Service jobs in Fremont, California - Page 2Create job alerts

Job DescriptionSalary: $85K - $110K Yearly Job Description Responsible for managing and maintaining assigned customer accounts. Responsibilities • Establish and maintain relationships with key stakeholders, including executives, team members, clients, and external partners, to ensure alignment and support for program goals., • Identify potential risks and issues that may impact product delivery and develop mitigation strategies to address them proactively., • Facilitate clear and transparent communication among team members and stakeholders, providing regular updates on CS status, milestones, and risks., • Identify opportunities for process improvement and optimization within the department., • Manage and maintain customer relations and customarily and regularly exercise discretion and independent judgment throughout all the processes to ensure customer's parts are delivered to customer on time., • Download and analyze customer data to reconcile accounts and make sure all data in customer portal and MRP system are accurate., • Manage and update MRP system, update customers part status., • Collaborate between internal departments and track customers orders, manage escalations, and follow through on providing solutions., • Assist in answering incoming calls/emails to the company and appropriately direct them as required., • Assist accounts receivables in resolving Customer Billing Disputes/Discrepancies., • Process RMA requests/Issuance of RMAs., • Perform other job-related duties and assist in mentoring Program Managers to approved best known methods. Education / Experience • High School Diploma or equivalent., • At least 5 years of experience in the field., • Knowledge of raw materials and lead time., • Knowledge of Manufacturing cycle time., • Knowledge of production and inventory management. Required Skills Knowledge of Epicor highly preferred. Schedule • 8 hour shift, • Monday to Friday Benefits: • Health Insurance (Medical/Dental/Vision) paid 100% for employees, • Life insurance policy, • Safe Harbor 401(K) plan, • 401(K) match, • Paid time off (vacation/sick/holidays/floating holiday), • Referral program

Job DescriptionCompany Description No one likes being bored at work, which is why a Domino's job is all about having fun! We live to beat the rush and make it possible to make, bake or take pizzas during the hungry hours of the day and night, part or full time. Come join the #1 Pizza Company in the world! Job Description As a Customer Service Representative (CSR), you are the first and sometimes the only impression of us. Your contact with every Customer plays an essential key role that helps us create smiles by making lives easier. You are the face of Domino's. What are some things a CSR does?! • Provide a fun, happy, and exciting environment for our customers while taking orders., • Uphold and represent a rock-solid brand image., • Get into the action and make the perfect product all the time. Many of our team members began their careers as CSRs and delivery drivers and today are successful Domino's franchise owners. From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity. Our company prides itself in promoting to management and above store roles from within. What does that mean for you? You can start as a CSR and move up the ranks to management. Who knows? Maybe you are the next Domino's franchisee! Qualifications Must be 16 years or older. To enter into management you must be 18 years or older. Additional Information California Pay Disclosure: The rate of pay is the applicable minimum wage rate with potential $0.25 to $1.50 per hour depending upon experience and longevity with the employer. All your information will be kept confidential according to EEO guidelines.

Job DescriptionBenefits: Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team. RESPONSIBILITIES: • Establish customer relationships and follow up with customers, as needed., • Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification, • Promote successful and long-lasting customer relations.QUALIFICATIONS:, • Experience in sales (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred, • Experience managing client relationships is preferred, • Interest in marketing products and services based on customer needs, • Excellent communication skills - written, verbal, and listening, • Dedicated to customer service, • Able to anticipate customer needs, • Able to effectively relate to a customerBENEFITS:, • Paid time off (holidays and personal/sick days), • Salary plus commission/bonus, • Health benefits, • Growth potential/opportunities for advancement within my agency