Customer Service jobs in Hartford, Connecticut - Page 3Create job alerts

Job DescriptionDescription: King Risk Partners is seeking a Personal Lines Customer Service Representative to join our team in Wethersfield Connecticut. 35 hours per week: • Monday - Thursday: 8:30AM - 3PM Awards and Recognition: • King Insurance Partners has been recognized as a top 100 US Insurance Broker., • Top Performing Best Practices Agency in the nation, by revenue size.Requirements:, • Familiarity with Personal Lines insurance products., • Answering calls and responding to customer inquiries., • Accessing customer accounts and policy schedules., • Processing payments, simple endorsements such as address changes, pulling documents., • Providing customers with detailed information about policies and products., • Liaison between agents, carriers, and customers., • Identifying accounts for upsell or cross sell potential and forwarding customers to sales agents when a policy needs to be initiated or upgraded., • Typing up complaint reports., • Managing the customer complaint database., • Scanning and attaching files when necessary., • Friendly and professional demeanor., • Excellent communication and interpersonal skills., • Basic computer skills and knowledge of database software., • High-level typing skills., • Advanced knowledge of telephone and call forwarding systems., • Ability to remain calm in stressful situations., • High school diploma or GED., • Active Property and Casualty license, • 3+ years’ experience working as a customer service representative., • Medical Insurance, • Dental Insurance, • Vision Insurance, • 401(k) with employer match, • Short-Term Disability (employer paid), • Long-Term Disability (employer paid), • Life Insurance, • Employee Assistance Program, • Generous PTO Policy, • Tuition Reimbursement, • Employee Referral Program King Risk Partners, LLC is proud to be an equal opportunity employer. We encourage applications from candidates of all backgrounds and experiences. Join us in making a difference in the insurance industry.

Job Description East Hartford, CT - Onsite Office Contract Role | $19.36/hr Shift: Monday to Friday, 8:00 AM to 5:00 PM (8-hour shifts) Pay Rate: $19.64 per hour Schedule: Full-time, 40 hours per week Launch Your Career in a Dynamic Office Environment! Are you ready to sharpen your skills and contribute to a vital part of business operations? This role offers an exciting opportunity to grow your professional expertise in administrative support, data management, and process optimization while working in a collaborative and fast-paced environment. What You'll Do: * Be at the forefront of business operations by managing critical tasks like front-end duties, image and data capture, payment services, and content management for documents and transactions. * Develop and refine your administrative skills through responsibilities such as data entry, scanning, and mail sorting, ensuring efficient workflows and excellent service delivery. * Enhance your precision and speed with real-world experience in processing essential business functions. Why Apply to This Role: * Gain valuable expertise in administrative operations and data management—skills highly sought after in a variety of industries. * Work with a supportive team that values accuracy, efficiency, and professional growth. * Build a strong foundation for future roles in office administration, operations management, or related fields. What We’re Looking For: * Typing speed of at least 35 WPM. * A proactive attitude and a drive to excel in a professional office environment.

Job Description Job Description Join Our Team at RTA in Hartford CT! We are looking for dynamic and motivated individuals to join our team as a Customer Service/Sales Representative. As a key member of our team, you will be responsible for providing exceptional customer service and driving sales to help us achieve our goals. Key Responsibilities: • Provide excellent customer service to all clients and customers, • Assist customers with inquiries, concerns, and product information, • Process sales transactions accurately and efficiently, • Meet and exceed sales targets, • Build strong relationships with customers to drive repeat business, • Maintain a clean and organized work appearance, • Previous experience in customer service and sales is preferred but not required, • Excellent communication and interpersonal skills, • Ability to work in a fast-paced environment, • Strong attention to detail and organizational skills, • Positive attitude and a willingness to learn $500 fast start bonus based on production *Ask about our 3-6 month Management training Program #hc133178

Job Description First Choice Health Centers is looking for a bilingual English/Spanish speaking Full-Time Call Center Representative who serves as the initial point of contact. The representative provides exemplary customer service to all patients, their families and other contacts. This position is charged with the timely and accurate processing of patients through answering all incoming calls, taking complete and accurate messages, scheduling appointments, verifying patient information, collecting all relevant information. Why First Choice? We are committed to you! We offer great training, great benefits, career growth and employee well-being! • Medical, Dental and Vision Insurance for employees working 30 hours or more, • 20 days of Vacation, 8 Paid Holidays, and 2 Floating Holidays per year, • Retirement savings program, including a safe harbor 401k with up to a 4% company match after 6 months of employment, • Company paid Life insurance, • Voluntary Term, Whole Life, Accident and Critical Care Insurance, • Complimentary premium Calm Health membership (#1 mental health app), • Recognition programs, • Primarily a Monday through Friday schedule Minimum Knowledge, Skills & Abilities Required: • Experience working in a call center or customer-support role., • Strong active-listening and verbal-communication skills., • Proficiency in problem-solving., • Bilingual English/Spanish preferred, • Call center: 1 year (Preferred), • Experience in a Healthcare setting a plus!, • Customer service: 1 year (Preferred), • Answers all incoming calls in a timely manner in a call center setting., • Schedules/reschedules patient appointments, responds to customer questions, accurately and timely, elevates customer concerns to supervisor in a pleasant, respectful and courteous manner., • Obtains and verifies required information, such as patient demographics, during call., • Make same day appointments for all medical, family providers, pediatrics, obstetrics and gynecology and specialty providers. COVID-19 considerations: Employees at First Choice Health Centers must be vaccinated against COVID-19. Certain exemptions may apply. First Choice is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status. Job Posted by ApplicantPro

Job DescriptionAre you looking for a great gig where the work is actually fun? Do you want to work somewhere you can get real job experience and make a difference? Check out Goldfish Swim School! Were a rapidly growing, award winning franchise that is not your typical company! We change lives. We help children reach their goals. We wear flip flops. We work in a 90-degree pool. We love our employees and reward hard work with shout awards, gift cards and fun social events! We offer paid training and flexible shifts that are perfect for students or folks who want to grab extra hours without working late nights. Even better? Due to the rapid growth of our school, advancement opportunities exist for the right candidate. Goldfish Swim School is seeking qualified applicants for a Front Desk Representative at our location in Manchester, CT. Job Summary: The Front Desk Representative promotes quality customer service, processes sales and registrations, and is responsible for representing the company in a positive image as they will lead in growing Goldfish Swim Schools member base. Duties and Responsibilities: • Greets visitors and checks students in on the computer system., • Discusses membership options with prospective families and register new students., • Answers incoming phone calls and emails in a professional manner, direct inquiries and messages to the proper staff member., • Assists members with purchases of merchandise and vending., • Prepares student schedules for instructors and schedules private parties., • Resolves customer concerns/complaints using a professional approach and follow-up., • Provides occasional administrative support for management personnel, including the General Manager and Assistant General Manager., • Fulfills other duties and responsibilities as assigned by the Employer. Preferred Qualifications: • High school diploma or GED required. Some college preferred., • One year of previous customer service and/or administrative office experience., • Intermediate computer skills required with knowledge using Microsoft Office., • Excellent interpersonal communication and organizational skills., • In-person and Phone Sales experience Work environment: While performing this job, the employee is sometimes exposed to heat and humidity. Noise level is usually moderate.

Job Description Schedule: M-F, 8AM-4PM. Our Mission “Preparing Our Community to Meet Life’s challenges.” We help everyone who comes to our door with resources for both immediate needs and long-term goals. Our network of programs, services, and experiences strengthen individuals, families, and communities and provides opportunities for growth and economic stability. Come join our team! When you become an employee at the Community Renewal Team (CRT), you will join a host of others with an average tenure of nine years of service. Some of our employees have celebrated more than twenty + years of service. You’ll participate in fun activities, themed- employee appreciation events, organization sponsored golf tournaments, etc. We celebrate the accomplishments of employees using our Wall of Excellence highlighting employees of the month. Opportunities to grow within the organization are plentiful. Most of our employees started in entry level positions and have been promoted throughout their career JOB DESCRIPTION POSITION TITLE: Call Center Representative DEPARTMENT: Energy FLSA STATUS: Non-exempt REPORTS TO: Call Center Supervisor GENERAL DESCRIPTION OF DUTIES The purpose of this position is to support the Agency’s needs by providing responsibility for answering phones in response to customer inquiries, processing fuel authorizations, scheduling appointments. SPECIFIC DUTIES AND RESPONSIBILITIES ESSENTIAL JOB FUNCTIONS The list of essential functions, as outlined herein, is intended to be representative of the tasks performed within this classification. It is not necessarily descriptive of any one position in the class. The omission of an essential function does not preclude management from assigning duties not listed herein if such functions are a logical assignment to the position. · Answer phones and respond to customer requests in a timely manner. · Provide customers with service information. · Refer customers to appropriate program or departmental staff. · Place customer fuel orders into system. · Complete call logs and reports. · Setting appointments with customers for intake. · Assist with on-the-job training for new Call Center Representatives. ADDITIONAL JOB FUNCTIONS · Make copies, fax and file documentation. · Create reports on Excel. · Performs all other duties as assigned. MINIMUM TRAINING AND EXPERIENCE Education: Must have a high school diploma or GED. Minimum Years of Experience: One to two (1-2) years office experience. Demonstrated Skills: Must be able to multitask, be well organized, have a pleasant telephone demeanor, be proficient on office equipment, Microsoft Word and Excel, and have data entry skills. Must be able to type at least 45-50 wpm. Must be flexible with hours of operation. ADA COMPLIANCE Physical Ability: Tasks involve sedentary to light work, involving some reaching, handling, fingering and/or feeling of objects and materials. Sensory Requirements: Some tasks require visual perception and discrimination. Some tasks require oral communications ability. Environmental Factors: Tasks are regularly performed without exposure to adverse environmental conditions, such as dirt, dust, pollen, odors, wetness, humidity, rain, fumes, temperature and noise extremes, machinery, vibrations, electric currents, traffic hazards, animals/wildlife, toxic/poisonous agents, violence, disease, or pathogenic substances. M-F 9a-5p