Trabajos Customer Service en Pompano Beach, FL - Page 6Crear alertas

Regional Account Manager - Fort Lauderdale/West Palm Beach. Responsible for the promotion of Walgreens' specialty pharmacy services to targeted physicians, nurses, practice managers and other referral sources in assigned territory. Works with clients to support and understand their overall business

The customer service associate will increase customer confidence and loyalty by providing accurate, fast and friendly customer service desk and media services in accordance with company guidelines, policies and procedures. Demonstrate strong customer service communication skills, effectively address

Engages customers, providing support and creating a positive shopping environment. Provides an effective deterrent to theft through customer engagement and a professional and knowledgeable presence. Observes accurate checkout procedures for customers and Associates.

Respond to customer requests for assistance by referring customers to store management or customer service via a Company issued radio. Supports a positive customer shopping experience in the store and maintains a strong store partnership with store teams and loss prevention. Greet customers appropri

Job Description Role Title: Account Manager Reports to: Director, Account Management Location: FL or GA Position Summary: The Account Manager serves as the primary point of contact between FirstEnroll (a healthcare TPA) and its clients, ensuring the smooth delivery of services while maintaining strong relationships. This role involves understanding client needs, providing timely support, resolving issues, and identifying opportunities for business growth. KEY RESPONSIBILITIES Client Relationship Management: • Act as the main liaison between clients (employers, insurers, or brokers) and the TPA., • Build and maintain strong relationships with key stakeholders, ensuring a high level of client satisfaction., • Conduct regular check-ins and meetings with clients to review performance, address concerns, and provide updates on services. Account Management: • Oversee the end-to-end administration of client accounts, including onboarding, plan setup, and policy renewals., • Ensure compliance with service-level agreements (SLAs) and timely resolution of client issues or escalations., • Monitor and analyze client utilization trends, claims data, and feedback to identify areas for improvement. Service Delivery and Coordination: • Collaborate with internal teams (claims processing, network management, customer service, etc.) to ensure seamless service delivery., • Provide training or education to clients and their employees on healthcare plans, claim processes, and benefits., • Coordinate wellness programs, health camps, or other initiatives as part of client engagement. Business Development and Retention: • Identify opportunities to expand service offerings, cross-sell, or up-sell additional TPA solutions to existing clients., • Assist in preparing and delivering proposals or presentations for contract renewals., • Work to retain accounts by proactively addressing potential client dissatisfaction and presenting value-driven solutions. Reporting and Compliance: • Prepare and deliver periodic performance reports, claims analysis, and utilization summaries to clients., • Ensure all activities and communications comply with relevant healthcare regulations and industry standards., • Keep records of client interactions, agreements, and feedback in the CRM system. Industry Expertise: • Stay updated on industry trends, regulations, and best practices in healthcare and insurance., • Provide insights and recommendations to clients based on market developments. KEY SKILLS AND COMPETENCIES • Strong interpersonal and communication skills, with the ability to build rapport and trust., • Excellent organizational and time-management abilities to handle multiple accounts effectively., • Problem-solving skills with a focus on delivering client-centric solutions., • Analytical skills to interpret data and trends, providing actionable insights., • Ability to collaborate across teams and manage cross-functional relationships., • Knowledge of healthcare benefits, claims processing, and insurance products is preferred. QUALIFICATIONS AND EXPERIENCE • Bachelor’s degree in healthcare administration, business, or a related field., • 3+ years of experience in account management, client servicing, or a related role, preferably in the healthcare or insurance industry., • Familiarity with TPA operations, health insurance policies, and claims processes is a plus., • Current or prior licensed agent experience a plus., • Proficiency in CRM tools and MS Office Suite (Excel, PowerPoint, Word). KPIs (KEY PERFORMANCE INDICATORS) • Client satisfaction score (NPS or equivalent)., • Retention rate of client accounts., • Timeliness and quality of service delivery., • Growth in revenue from existing accounts., • Resolution time for client issues and escalations.

My client, a law firm of 140 attorneys with offices in Florida, NY, NJ, and DC, seeks an experienced Marketing Data Specialist/CRM to maintain the firm's client relationship management database.

A position at White Cap isn't your ordinary job.You'll work in an exciting and diverse environment, meet interesting people, and have a variety of career opportunities.The White Cap family is committed to Building Trust on Every Job.We do this by being deeply knowledgeable, fully capable, and always

Customer Service Associate - Temporary.

Lennox National Account Services.Lennox National Account Services (NAS), wholly owned by Lennox International, a 120+ year old company and a world leader in the Heating, Ventilation and Air Conditioning (HVAC) industry.NAS is a major, national player in the Commercial Heating Ventilating and Air Con

Job Description Are you looking for a career where you can grow, develop your skills, and achieve your ambitions? Atlas Hartmann is searching for motivated individuals to join our team as Account Managers! This role offers incredible growth and advancement opportunities, whether you're starting your career or looking to take it to the next level. We provide hands-on, paid training to help you excel, and our clear advancement pathways allow you to thrive in sales, marketing, and account management, all while building meaningful relationships with clients. Key Responsibilities of the Sales Account Manager: • Client Relationship Management: Work closely with business clients to address inquiries, resolve account questions, and renew contracts., • Sales and Marketing: Recommend tailored products and services to meet client needs, close deals, and achieve both individual and team sales goals., • Order Fulfillment: Manage customer orders, ensuring seamless processing and delivery., • Customer Insights: Collect and analyze client data to create actionable reports and improve customer satisfaction., • Product Expertise: Stay informed about our product offerings, promotions, and sales terms to better serve clients., • Clear Growth Pathways: Start in an entry-level role and advance to leadership positions in sales, account management, or marketing., • Comprehensive Training: Our hands-on, paid training equips you with all the tools and knowledge needed for success., • Supportive Culture: Work in a team-focused environment where collaboration and professional development are prioritized., • Experience in customer service, sales, or related fields (preferred but not required)., • A positive and professional attitude with a client-focused mindset., • Excellent communication and interpersonal skills., • Strong organizational abilities with the capacity to multitask effectively., • A high school diploma or higher (required)., • Pay: $56,643 - $76,064 annually, plus performance-based bonuses., • Schedule:, • Full-time, 8-hour shifts., • Monday to Friday, with occasional weekends as needed. Take the next step in your career—apply today! Job Type: Full-time Pay: $56,643.00 - $76,064.00 per year Schedule: • 8 hour shift, • Monday to Friday, • Weekends as needed Work Location: In person

To be a Customer Service Representative, you will need:. As a Customer Service Representative,. Remote Customer Service Representative.

We’re looking for Customer Support Product Testers across the US to work from home and help top brands improve their products before they hit the market.

Remote Customer Service Representative.Remote, W-9 (Independent Contractor) .Become a Customer Service Representative, work from home, and set your own schedule while helping others!.If helping patients remain at home and.As a Customer Service Representative,.In these programs, patients who hav

Remote Customer Service Representative. To be a Customer Service Representative, you will need:. As a Customer Service Representative,.

Some In-Home Usage Tests projects may require participants to use MFour’s Mobile In-Home Use Test Technology (cutting-edge smartphone technology to capture Point-of-Emotion® insights to gain unparalleled depth of responses). There is no payment required in order to apply or to work as an I

In-Home Usage Testing is a quick, easy and fun way to make extra cash by telling big brands what you think about their upcoming products and services in the American market.

To support Automated Health Systems, you should have at least one year of customer service experience. As a Customer Support Representative providing services on behalf of Automated Health Systems, you’ll have the unique and rewarding opportunity to provide essential support to individuals enr

Telecommute (you can work from home, work or school). A paid Product Tester position is perfect for those looking for an entry-level opportunity, flexible or seasonal work, temporary work or part-time work. Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contrac

Handle incoming customer service calls. Accept customer calls and return customer. This position will work with multiple clients throughout the day providing outstanding service and product knowledge.

If you’re looking for a flexible work from home opportunity where your compassion, patience, and multi-tasking skills can shine, keep reading!. Your remote, independent contractor status allows you to work in the comfort of your own home - or anywhere in the US you can meet the office requirem

Job Description Company Description Carlisle Travel Management, a Branch of Tzell Travel Group is a well-established Travel Management Company in the United States. The company has been in business since 1941 and has three divisions: Corporate, Incentive, and Leisure Travel. Carlisle Travel Management services clients from Fortune 500 Corporations, to Entertainment clientele to Celebrities to individual vacations. The company offers high-touch, personal service, and value to its customers. Role Description This is a contract, remote role for an Independent Travel Agent. The Independent Travel Agent will be responsible for making reservations and travel arrangements, providing exceptional customer service, and promoting and selling travel services to clients. Qualifications • Experience making reservations and travel arrangements, • Strong customer service skills, • Demonstrated ability to sell and promote travel services, • Excellent communication skills, both written and verbal, • Ability to work independently and remotely Our Services Our Experience Our Promise Whether you are looking for Corporate Travel Management, Employee Incentive Programs, or Leisure Travel Solutions, Carlisle Travel Management has the experience and expertise to get you to where you need to go. Our devotion to one-on-one personal service sets us apart from the other travel management companies, or their outsourced and out-of-touch call-center. Our customers have direct access to real, knowledgeable people who are more nimble, flexible and responsive to your needsOver 80 Years of Travel Excellence\r\nCarlisle Travel Management, a Branch of Tzell Travel Group is one of the oldest, most established Travel Management Companies in the United States. Carlisle Travel Management is made up of three divisions: Corporate Travel Management, Incentive Travel, and Leisure Travel, servicing clients from Fortune 500 Corporations, to Entertainment clientele to Celebrities to individual vacations. Since 1941, Carlisle Travel Management has offered unsurpassed professionalism, high-touch service, and value to our customers.\r\n\r\nOur Services\r\nOur Experience\r\nOur Promise\r\nWhether you are looking for Corporate Travel Management, Employee Incentive Programs, or Leisure Travel Solutions, Carlisle Travel Management has the experience and expertise to get you to where you need to go. Our devotion to one-on-one personal service sets us apart from the other travel management companies, or their outsourced and out-of-touch call-center. Our customers have direct access to real, knowledgeable people who are more nimble, flexible and responsive to your needs

Job Description Starting Salary $44,999 Reports To: Call Center Manager/Call Center Assistant Manager Purpose and Scope: Client Service Specialists - Call Center will provide direct service to clients seeking assistance through the phone with their transactional work. Qualifications and Experience: • At least 60 college level credit hours and previous experience in client services and/or training involving client service, general office work, cashiering, data entry, and personal computer operations; or any equivalent combination of education, training, and experience which provides the requisite knowledge, skills, and abilities for this job. Must possess and maintain a valid Florida driver’s license., • In accordance with Florida Statute 322, selected applicant must possess a valid Class E or higher driver's license; not learner's license and be at least 21 years of age. Selected applicants must have no cancellations, suspensions, or revocations of the driving privilege for a minimum of three (3) years prior to employment and must also maintain a driving record with no more than three (3) chargeable motor vehicle crash or any violation defined in Chapter 316, Florida Statutes during any consecutive (3) year period of employment., • Processes a variety of transactions for phone clients seeking assistance with vehicle/vessel registration and titling, drivers licensing, hunting/fishing licensing, real estate tax payments or business tax receipts/payments., • Performs clerical tasks, including data entry, photocopying, faxing, inventory of supplies and preparation of correspondence and/or reports., • Maintains current knowledge of TCO product lines and applicable laws and procedures. Critical Competencies for Success: Interpersonal Skills: • Strong commitment to client service (internal and external)., • Ability to communicate complex thoughts, ideas and concepts effectively to ensure understanding., • Self-motivated and results-oriented; a self-starter driven to succeed in a fast-paced environment., • Demonstrates a sense of urgency and commitment to achieve goals., • Proactively continues growth by seeking opportunities to learn and practice new skills., • Puts new concepts and information to use quickly., • Works cooperatively with others., • Listens and is open to team members’ ideas., • Offers constructive feedback., • Ability to calculate and determine data and make reasonable judgments about subsequent actions., • Ability to use a wide variety of reference materials and information., • Ability to perform mathematical functions including calculation of percentages. Equipment, Machinery, Tools, and Materials Utilization: Requires the ability to operate, maneuver and/or control the actions of equipment, machinery, tools, passenger vehicles and/or materials used in performing essential functions inclusive of conducting road tests for driver’s license clients. Physical Ability: Tasks require the ability to exert light physical effort in sedentary to light work, with periodic walking, bending, stooping, and some lifting, carrying, pushing and/or pulling of objects and materials of light weight (5-10 pounds). Tasks may involve extended periods of time at a keyboard or workstation. Sensory Requirements: Some tasks require the ability to perceive and discriminate visual cues or signals, and to communicate orally and in writing. Environmental Factors: Performance of essential functions may require exposure to adverse environmental conditions, such as rude/irate clients, or weather conditions including sun exposure. This position requires occasional evening hours, and infrequent weekend hours. Powered by JazzHR BFhXuDXnwe

Job Description Job Summary: Are you looking for a Career and not just a job? Do you enjoy working with people and establishing relationships not only with your clients but with the people you work with? Do you value a healthy work/life balance while at the same time like setting goals and are excited by being challenged? If you responded yes, this is the job for you. Responsibilities: • Establish Customer relationships and follow up with the customers, as needed, • Use a customer-focused, needs-based review process to educate customers about insurance options, • Interest in marketing products and services based on customer needs, • Excellent communication skills - written, verbal and listening, • People-oriented, • Detail oriented, • Proactive in problem solving, • Able to learn computer functions, • Ability to work in a team environment, • Hourly pay plus commission/bonus, • Growth potential/Opportunity for advancement within my agency, • Paid time off and 6 paid holidays, • Health benefits, • Simple IRA (retirement plan)About our Agency: The Kim Nava State Farm agency has been in South Florida since 1990. This is a family agency. Kims husband, father, brother and son-in-law are all State Farm agents locally. We work together to provide training and create a fun work environment. Our goal is provide not just a job, but a career where our team members feel valued and appreciated. As the mother of six grown children, Kim knows better than most how important it is to have a healthy work/life balance. You Choose your Lane! We have opportunities in Management, Sales or Service for the right candidates. We Provide growth training! Regardless of the path you choose, we offer paid training and education opportunities to prepare you for the continued growth & success! We value Experience! Our competitive salaries reward you for your previous work history!

Job Description Would you like to work with a fun, energetic firm that wants to help people? Would you like to work for a Business that believes spending time with Family and Friends is the most important aspect of life? Are you fun? Full Family Concept - let our family help your family. Position: Intake Specialist / Administrative Position ELDEIRY & ELDEIRY, P.A., a Probate Administration and Estate Planning law firm, is seeking a highly personable, fun, loyal, energetic, positive, down-to-earth, responsible, and detail-oriented Intake Specialist, PLUS an Administrative person to join our team. This role is ideal for someone who genuinely enjoys helping and speaking with people, has a warm and professional phone presence, and takes pride in providing excellent client service. Compensation: $18 - $22 hourly Responsibilities: • Book consultations for prospective clients with our lawyers to expand our caseload and ensure meeting schedules are accurate, • Collect paperwork and enter data into our case management system to ensure a smooth onboarding for new clients and tidy management of case files, • Survey potential clients to determine the right fit with our practice, while listening to all phone calls in an empathetic manner, • Serve as the first point of contact for potential new clients (PNCs), screening their needs and determining whether our firm can assist them., • Conduct intake calls with empathy and precision, uncovering the core reason for each inquiry., • Schedule consultations and manage calendar coordination for the attorneys., • Follow up with PNCs who have not yet made a decision, and assist with nurturing these leads over time., • Place reminder and confirmation calls for upcoming appointments., • Collect and organize documents, set up new client files, and ensure all intake-related data is accurately recorded., • Handle general administrative support, including printing, scanning, copying, and file maintenance., • Draft and send emails and letters on behalf of the firm., • Communicate with clients, beneficiaries, court clerks, and judicial assistants as needed., • Send and track court pleadings and other legal documents., • Excellent communication and listening skills., • A professional and pleasant phone demeanor., • Strong attention to detail and organizational skills., • The ability to manage multiple tasks in a fast-paced environment., • A client-first mindset and the ability to maintain confidentiality., • Prior experience in a law firm or legal setting is a plus, but not required., • Minimum Education: At least an Associate’s degree is required., • Proficiency in Microsoft Office., • Reliable Transportation. This is an IN-OFFICE Position 35-37.5 hours per week. The firm has Paid Time Off If you are someone who enjoys client interaction, takes initiative, and wants to be a vital part of a compassionate, organized legal team, this role may be the perfect fit for you. Upload your Resume AND Cover Letter, explaining why you are fun, and how your experience and abilities are a great fit for this position. Qualifications: • CRM and case management software experience a plus, • Excellent and empathetic verbal and written communication skills required, • Strong computer and data entry skills, • Sales or customer service experience highly valuedAbout Company Our law firm practices in the area of Probate Administration and Estate Planning. Our firm navigates the Court system when a client's loved one passes away (Probate), and prepares Estate Planning documents for Business Owners to prepare clients and their families for incapacity or death (Estate Planning). Both of these areas deal with some of the most important decisions in the lives of clients, and we strive to build a strong connection with them, both professional and personal, to help them manage these areas. ElDeiry & ElDeiry, P.A:

Job DescriptionSalary: Continued growth and expansion have created the need for an outside Sales Professional in our Florida territory. We require that you have a *minimum of 5 years experience with proven sales history in commercial, construction or related industry. Responsibilities include: • Build new business relationships to help grow Delaware Elevator Inc., • Determine customer needs and develop sales strategies to communicate company products, including service and repair, and maintenance contracts., • Develop a positive ongoing relationship with customers and general contractors, • Must be motivated and eager to satisfy set sales goals and opportunities In return, you will receive a competitive salary based on experience with an attractive commission schedule. We offer an excellent benefit package including medical, dental, vision (paid at 100% for employee, 50 % dependents) - retirement 401k plans, disability, life, AFLAC, wellness plans, member discounts, paid vacations & holidays; allowance (with fuel card). All with the opportunity to grow with our Sales Team. AA/EOE #LI-JS1

Job Description We are recruiting for an experienced and charismatic Bilingual Intake Specialist to join our team. We are looking for someone who excels in customer relations and understands the pivotal role they play as the first point of contact for our clients. An Intake Specialist's mission is to make customers feel immediately comfortable and initiate their positive experience with us. This initial interaction sets the tone for our client's entire journey and is crucial to our company's success. Key Responsibilities: Client Interaction: Handle a high volume of incoming calls from clients with professionalism and empathy. Make the introduction call to the client on behalf of the firm and send a welcoming email, initiating a positive client experience. Gather necessary information to understand the client's legal issue and direct calls to the appropriate attorney or legal team. Evidence Gathering: Collect evidence such as police reports, photographs of injuries, property damage, and more, to organize this information for the legal team's use. Obtain and document witness statements to support the client's case. Schedule initial doctor appointments for clients ensuring they receive the necessary medical care. Data Entry: Open claims on behalf of clients to initiate the legal process. Accurately record and maintain detailed client information and case details and ensure that all client data is up-to-date and properly organized. Follow-Up: Facilitate an excellent follow-up process to ensure clients are kept informed of the status of their case. Facilitate direct communication with the insurance, sending necessary forms, assisting with property damage, while maintaining communication with clients throughout their journey with the firm. Team Collaboration: Collaborate with attorneys, paralegals, and other staff members to provide a smooth transition of cases from intake to representation. Communicate client needs and expectations effectively. Client Relations: Maintain a high level of professionalism, courtesy, and confidentiality when interacting with clients. Ensure a positive client experience and represent the firm's values at all times. Grassroots Marketing: Periodically engage in grassroots marketing efforts, utilizing personal and professional networks to promote the firm's services. Identify potential referral sources, build relationships, and foster awareness of The Berman Law Group within your community. Qualifications: • Previous experience in a legal intake role or similar customer service role is preferred., • Exceptional organizational skills with the ability to manage a high volume of inquiries and tasks simultaneously., • Strong communication skills, both written and verbal., • Ability to demonstrate empathy and professionalism when dealing with clients., • Proficiency in data entry and the use of case management software., • Detail-oriented and capable of maintaining accurate and up-to-date client records., • Competitive salary plus bonus eligible, • Health, Dental and Vision insurance, • Ongoing professional development and training, • A dynamic and collaborative work environmentCompany DescriptionThis firm is committed to serving its clients through ongoing communications with the client about its objectives and by providing the services of highly trained lawyers seasoned through experience in the field, laboratory testing facilities, mediations, depositions and the courtroom.This firm is committed to serving its clients through ongoing communications with the client about its objectives and by providing the services of highly trained lawyers seasoned through experience in the field, laboratory testing facilities, mediations, depositions and the courtroom.

Job DescriptionInsurance Job: Personal Lines Account Manager | CSRInsurance Agency Location: Deerfield Beach, FLSalary: 50k-70k with commissionAn Independent insurance agency is seeking a licensed personal lines account manager or personal lines CSR to service a book of personal insurance accounts. The insurance agency will require the personal lines account manager to respond to client calls about policy changes, updates and coverage questions, plus consult with clients on potential bundle saving opportunities. Up selling clients may be required to provide better personal lines coverages. This insurance account manager candidate will be responsible for providing timely and professional day-to-day client service working closely with the personal lines producer. Responsibilities will include: • Support and service a wide range of personal lines accounts, • Support agency producers with customer service related tasks., • Liaison between clients, producers and insurance company representatives., • Certificates, Endorsements, Binders, and first Claims, • Marketing, quoting, rating of new client business and account renewals. Requirements:, • Property & Casualty Insurance License Required, • Experience with Auto, Home, boat etc. policies, • Minimum 3-5 years Independent Agency experience, • Knowledge of Microsoft Excel, Word and related software, • Experience using Applied Agency Management System (TAM or EPIC or AMS 360) is strongly preferred., • Experience with high net worth clients is a plusAll inquiries will be kept confidential