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Job Description The Clinical Care Manager (CCM) Specialist - Children’s Complex Care (High-Fidelity Wraparound) is part of a specialized team, responsible for providing high intensity care management, that works collaboratively and directly with members and providers to ensure effective, holistic, member-centric care. As a member of CBH’s Complex Care team, training and certification in High-Fidelity Wraparound, an evidence-based care management intervention, will be provided. The CCM Specialist will also be responsible for utilization management by conducting utilization review activities, population management, cross-system consultation, and treatment quality monitoring. As a member of the Children’s Complex Care team, you will have an opportunity to apply your understanding of behavioral health and your cultural competence to work collaboratively with CBH members, their caregivers, their supports, other professionals, and community partners to screen/assess, and develop individualized, family-anchored, comprehensive, and strength-based plans of care. The CCM Specialist must utilize clinical knowledge of best practices and evidence-based treatments to ensure CBH members receive timely access to quality, medically necessary behavioral health services. When clinically indicated, CCM Specialists consult with CBH Physician and Psychologist Advisors to ensure the most effective treatment for the CBH member is being authorized. As a High-Fidelity Wraparound (HFW) Facilitator, the CCM Specialist assists members and their families in learning to accomplish goals they have identified by exploring the strengths and culture around each need they have. The CCM Specialist facilitates monthly interagency planning meetings to assist the member and their family in planning around and working towards meeting their needs. The CCM Specialist will transfer their Wraparound skills to the member and their family, by teaching them to think outside of the box and use natural and community supports. Essential Functions: • Work directly with members, natural supports and providers in the community, including in members’ homes., • Facilitate care coordination. Using an inter-generational approach, with system partners to address social determinants, barriers to wellness, and other needs of members, including connection to appropriate community-based services., • Create and maintain a team of system partners and natural supports for each member and their family., • Complete an effective Crisis Prevention Plan in collaboration with each assigned member and their team, • Be knowledgeable about behavioral health care services, system partners, service continuum and established medical necessity criteria and apply that knowledge in all work activities., • Attend up to 3 hours of group or individual skills-based coaching/supervision per week, • Complete Utilization Management activities including but not limited to: interagency meetings, social determinants interviews with members, treatment team meetings, case consultations, care coordination, provider meetings, reviews, treatment linkage, within established timeframes., • Authorize treatment when Medical Necessity Criteria is met., • Consult with Physician Advisor, Psychologist Advisor and/or Clinical Leadership as clinically appropriate., • Generate denial letters based on physician reviews and in accordance with state regulations as needed., • Demonstrate an understanding of Evidence-Based Practices (EBPs) and connect members to appropriate evidence-based treatment., • Collaborate with other CBH departments to ensure quality of care, promote placement of members in the most appropriate services and to facilitate consistent longitudinal care management., • Document provider quality concerns in accordance with CBH policy/procedure., • Use data to inform clinical decision-making., • Maintain documentation in CBH’s electronic system consistent with agency and industry standards., • Respond to care coordination correspondence within 24-48 hours or sooner if necessary., • Attend all meetings as assigned and actively prepare for and participate in supervision and clinical case consultations., • Ensure the highest quality of customer service when interacting with members, providers, and other stakeholders., • Display commitment to member/family-driven care and principles of resiliency and recovery., • Contribute to projects and other duties as assigned. Team Specific Responsibilities: • Facilitate monthly interagency HFW Planning Meetings (includes youth/family participation) for a caseload of approximately 10 members and their families., • Write, revise and distribute individualized Wraparound Plans and Discovery documents to member’s teams monthly., • Ensure that the principles and steps of the High - Fidelity Wraparound process are delivered with the highest possible fidelity., • Provide evidence-based intensive care management interventions directly to members in the community., • Maintain a care management caseload of approximately 10 members (or as otherwise directed)., • Facilitate care coordination with external entities including behavioral and physical health providers, Child Welfare, Juvenile Justice, School district of Philadelphia, and Targeted Case Management (TCM), as well as any other providers or systems involved with assigned members’ families., • Address member/caregiver engagement in treatment by reporting or addressing any reported/observed quality concerns, resolving communication barriers between member (and/or caregiver) and providers, assisting member/caregiver with mediation issues/barriers, assisting with any clarification/prioritizing issues, increase positive collaboration with providers and other supports., • Facilitate longitudinal care management of all assigned members., • Complete UM activities as assigned and within required timeframe, • Participate in and complete training and credentialing in the High-Fidelity Wrapround model of care management., • Maintain a flexible schedule, which may include some evenings or occasional weekends, in order to accommodate the scheduling needs of assigned members and their families Position Requirements: • Education: Master’s degree in Social Work or related field, • Clinical Licensure: Qualified candidates are required to obtain license within the first 18 months (1.5 years) of employment; PA Child Abuse Clearance required, • Required Licensure: Licensed Social Worker (LSW), Licensed Professional Counselor (LPC), Licensed Marriage and Family Therapist (LMFT), Licensed Clinical Social Worker (LCSW), • Must obtain High - Fidelity Wraparound Facilitator credential within 1 year of hire., • Excellent clinical case conceptualization skills, • Meeting facilitation, • Proactive planning, • Customer service, • Familiar with medications, • Excellent verbal and written communication skills and ability to use them when communicating with internal and external stakeholders., • Excellent interpersonal and collaboration skills, • Conflict and crisis management, • Reliable, accountable, resourceful, curious, flexible, and creative, • Empathetic (Accepting/non-judgmental), • Proficient in MS Office, especially with Excel, and able to type at least 40 words per minute, • Ability to work independently and as part of a team, • Excellent time management and prioritization skills and ability to multi-task, • Compliant with HIPAA regulations Work Conditions (including travel, overtime required, physical requirements and occupational exposure): • Must be able to regularly travel within Philadelphia and surrounding counties., • Regularly requires walking, standing, stooping, bending, sitting, reaching, pushing, pulling and/or repetitive wrist/hand movements for various lengths of time throughout the day., • Ability to utilize computers and office equipment to complete daily work responsibilities., • Regularly works inside in areas that are adequately lighted and ventilated. Some fluctuation in temperature. No protective equipment routinely needed., • CBH is committed to providing equal employment opportunities for individuals with disabilities or religious observance, including reasonable accommodation when needed. If you are hired by CBH and require an accommodation to perform the essential functions of your role, you will be asked to participate in our accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodation once hired.

Job Description Join our team as an Administrative Specialist and inspire young minds at camp! Are you ready for an unforgettable summer adventure? At ESF Camps, we are on a mission to create an extraordinary summer experience for campers from preschool to 8th grade, and we are looking for energetic, passionate people to join us and make a positive impact while having a blast! The Administrative Specialist is responsible for camp-related customer service and administrative needs in the camp office and throughout the camp. Why ESF? • Inspire Young Minds: Make a meaningful difference in the lives of children while receiving comprehensive training and support., • Unleash Your Potential: We offer opportunities for internships, fieldwork, and continuing education credits., • Become a Leader: Gain valuable leadership experience as you supervise and mentor children., • Positive Environment: Experience being part of a team guided by ESF Core Values. Extra Perks: • Convenient Summer Schedule: Enjoy nights and weekends off., • Employee Referral Bonus Program: Increase your earnings through referrals from your network., • Free Certifications: Reimbursements available for qualified roles., • Camp Tuition: Enjoy a significantly discounted tuition rate exclusively for Team members’ children. Requirements: • Education: Bachelor’s degree required, • Experience:, • Minimum 1-2 years of experience working in an administrative and/or customer service role., • Previous experience working in a camp, school (or similar field) preferred., • Experience teaching and working with children., • Technology Skills: Proficient in Microsoft Office, especially Excel, and ability to use CRM database., • Hours: Typically, from 7:30am-4:30pm or 8:00am-4:00pm, Monday-Friday. Start and end times may vary depending on the location, with later times possible., • Schedule Commitment: Any schedule changes must be pre-approved by the site director., • Required Training: Complete all required ESF and state-mandated training and onboarding., • Customer Service:, • Serve as a point person for ESF families; respond to inquiries in person as well as over the phone., • Greet campers and their guardians in the camp office; collect lunches and transition campers., • Answer telephones and transfer calls to appropriate team members, • Call camp families to confirm enrollment or discuss camper needs., • Support summer sales initiatives; inform new and existing families of enrollment opportunities., • Camp Office:, • Perform general clerical duties such as copying, mailing, and filing., • Ensure that the camp office is clean, organized, and well-maintained., • Open, sort, and distribute or respond to incoming correspondence including mail and email., • Maintain inventory and complete assigned paperwork., • Camp Registration:, • Assist families in enrolling their campers using the CRM database., • Support summer sales initiatives; inform new and existing families of enrollment opportunities., • Update camper records and input pertinent information into the database., • Teamwork: Work effectively and collaborate with co-workers including other on-site Administrative Specialists, Nurses, Admissions and Customer Engagement Coordinators located at ESF’s Headquarters office, Site Director, and leadership team, • Safety & Positive Group Management: Ensure the safety and well-being of campers with emphasis on positive behavior and effective group management. Promptly report any concerns to the Site Director., • Be the Ultimate Role Model: Supervise campers, while fostering a positive and safe environment., • Demonstrate ESF Core Values & Code daily, from “Gratitude” to “Bring It” daily., • Model the ESF Virtues of Character (Gratitude, Respect, Trustworthiness, Effort, Kindness, Positivity, Resilience, Community) in camp daily., • Adhere to all company policies., • Communication: Maintain clear, concise, and engaging communication with campers, families, peers, and our leadership team. Reporting Relationships: • Directly report to and take guidance from the Camp Director, with additional accountability to the Site Director. Additional Responsibilities: • Push/pull, lift, and carry a minimum of thirty-five (35) pounds across campus. Work outside, upright, and mobile for six (6) to eight (8) hours per day, • Respond to emergencies, including running (up to 1 mile in some cases) and ascending stairs without undue exertion. This job description is subject to change at any time.

Job Description DEPARTMENT: Shelter Services REPORTS TO: Director of Shelter Services PROGRAM SUMMARY As a core part of the encampment resolution process, the Office of Homeless Services has established designated temporary housing opportunities for those who are transitioning from housing encampments within the City of Philadelphia (public spaces not meant for habitation). As a partner with the Office of Homeless Services (OHS), One Day at a Time (ODAAT) operates a program that is designed for targeted low barrier access to temporary housing for individuals who are leaving encampment spaces. The program provides temporary housing, supportive programming, and case management services for those who are experiencing homelessness. Program participants are identified by the Encampment Resolution Team (ERT) and other Street Outreach programs under the auspices of the Office of Homeless Services and Department of Behavior Health and Intellectual Disability Services (DBHIDS). These teams directly engage street homeless individuals who are residing in identified encampments throughout the City of Philadelphia. Once identified, Outreach teams utilize a social service led approach by assessing and evaluating the mental, physical, and psychological wellness of potential consumers who are residing in these communities. Participants are referred and if accepted, transported to One Day at a Time (ODAAT) by the same Outreach team who engaged and assessed the participant. POSITION SUMMARY The Encampment Program Case Manager is a caring and compassionate individual who performs professional and administrative duties to screen, assess, and facilitate needs for participants within the program. The Case Manager will establish relationships with those in the Encampment project, gain an understanding of their specific needs and goals, engage and connect them with services. The Case Manager will serve as the primary advisor to help participants navigate their transition from street homelessness to stable housing. The Case Manager will work with the participant to create a housing plan that set goals to create a pathway from which the participant is able to transition from shelter to permanent housing. Additionally, the Case Manager will work collaboratively with program supports outside of ODAAT that are a part of care plans for program residents. The Case Manager will provide biopsychosocial assessment, service care plans, inter-agency collaboration and referrals for program participants. Furthermore, the Case Manager will refer for adjunct services such as social services, mental health or non-treatment related services. KEY DUTIES AND RESPONSIBILITIES ● Performs a variety of direct clinical, diagnostic, trauma focused engagement and assessment, and outreach services. ● Collaborate with participants in the formulation of a comprehensive service plan that is reviewed and modified with that person on a regular basis. ● Develop assessments of client needs. ● Conducts case management duties regarding service plan, keeps case progress notes, and related matters to Encampment Program enrollment. ● May assess social, emotional and economic causes of problem behavior and mental or emotional help; in doing so develop and or modify goals and objectives for service plans. ● Maintain a client file for auditing and to ensure compliance. ● Ensures compliance with related federal, state and local regulations, as well as ODAAT/UAC and county policies and procedures. ● Assists with program planning, implementation and evaluation of activities. ● Provide outreach, service coordination, counseling, advocacy, and other needed services to participants transitioning from any environment including the streets, shelters, prisons, hospitals, etc. ● Coordinate and monitor referrals to community services, and advocate client participation in them. ● Educate, inform and advocate for consumers regarding benefits and entitlements (Social Security, Public Assistance, etc.). ● Develop a Housing Stability Plan that will ensure the stability of household needs. ● Provide clients with referrals for services through the Resource Specialist ● Provide follow-up services to clients. ● Provide data and narrative information for periodic reports ● Participates in community outreach and public relations activities. ● Assist with planning and supporting socialization and outreach events. ● Attend all mandated training activities. ● Ability to organize time, prioritize assignments, including the ability to work flexible hours. ● Actively support executives with client and partner collaboration. ● Other duties as assigned. QUALIFICATIONS & SKILLS ● Prior housing case management, outreach, or community work experience in the field required, Associates Degree preferred. ● Ability to understand City of Philadelphia Homeless Services Support systems ● Maintain a professional, customer service-oriented attitude at all times with strong interpersonal skills ● Ability to meet face-to-face with individuals of diverse backgrounds and disabilities, including physical, mental, substance abuse, HIV/AIDS, etc. ● Proficient with Microsoft Office software, including Excel and Outlook ● Demonstrated written and verbal communication skills ● Must have the ability to work independently and as a team member ● Demonstrates initiative and problem-solving abilities ● Ability to learn and apply written policies and procedures related to work ● Able to maintain appropriate professional boundaries with clients ● Possess well-developed decision-making skills and attention to detail ● Able to multitask and remain calm in demanding and unpredictable situations ● Possess excellent time management skills and the ability to work with minimum supervision, while adhering to deadlines ● Able to meet a flexible work schedule including holidays, evenings and weekends ● Available on-call for emergencies by telephone and/or cell phone ● Proficient in Microsoft Office Suite software. ● Ability to develop rapport, provide information, and refer to cultural issues with sensitivity ● Bilingual a plus. PHYSICAL REQUIREMENTS ● Able to lift/move weight up to 50lbs. ● Vision adequate to perform the responsibilities and functions of the job efficiently. ● Must be able to sit for 2 or more hours per day ● Must be able to stand for 2 or more hours per day WORK ENVIRONMENT The employee will work in an office and public, service-delivery environment. Hectic situations can occur in the public area of the facility characteristic to working in a community. Potential exists for volatile and unpredictable situations to occur. May experience exposure to strong odors such as soiled clothes or poor hygiene. The qualifications, physical demands, and work environment described herein are representative of those an employee will encounter and must meet to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. The candidate for this position may be subject to any of the following screenings as part of the pre-employment process: Motor Vehicle Report (MVR), PA Criminal Background Check, and pre-employment drug/alcohol screen. Interested applicants should include their resume along with salary requirements. (Telephone calls will not be accepted) UAC/ODAAT is an Equal Opportunity Employer

Job DescriptionPatient Experience & Growth Manager Medi-Weightloss of Drexel Hill Full-Time Base salary of $50,000–$55,000, based on experience, plus significant performance-based bonus opportunities Help build the leading weight loss and wellness clinic in Drexel Hill. Join Medi-Weightloss of Drexel Hill as our Patient Experience & Growth Manager and play a central role in growing a new clinic from the ground up. You will help build strong community relationships, convert interest into patients, and create a welcoming, high-quality experience that keeps patients coming back and referring others. This is a unique opportunity to combine people skills, outreach, and operational execution in a role where your work directly drives clinic success. About Us Medi-Weightloss is a physician-supervised, evidence-based weight loss program known for safe, sustainable results. As a newer clinic in the Drexel Hill area, we provide easier access to our proven approach for patients in the local community and surrounding areas. Our mission is to be the trusted weight loss and wellness specialist in the region by helping patients achieve meaningful, lasting change through expert care, accountability, and support. We strive to be the clinic patients choose, return to, and recommend to others, and the practice that physicians, fitness professionals, local businesses, and community partners confidently refer to. Why Join Us * Build something meaningful: Be part of launching and growing a new clinic in your community * Make a real impact: Your work directly drives patient growth, retention, and referrals * Growth opportunity: As the clinic succeeds, you grow with it—professionally and financially * Collaborative environment: Work with a supportive, physician-led team that values empathy, professionalism, and results Position Summary This role owns patient growth and experience. You will: * Build awareness in the community and generate new patient interest * Follow up with leads and guide them into becoming patients * Create a warm, professional, and trusted in-clinic experience * Support retention, referrals, and positive reviews This is a hands-on, people-facing role that blends outreach, relationship building, and front-of-clinic execution. Key ResponsibilitiesGrowth & Community Outreach * Build relationships with local physicians, gyms, and community partners * Represent the clinic at events and through local outreach * Generate new patient leads through community engagement Lead Follow-Up & Conversion * Follow up with prospective patients in a timely and professional manner * Answer questions, build trust, and guide individuals toward scheduling visits * Track and manage leads to improve conversion rates Patient Experience & Retention * Create a welcoming, professional, and supportive environment in the clinic * Ensure patients feel valued, understood, and motivated to continue their journey * Support retention through follow-up, encouragement, and accountability Marketing & Brand Support * Assist with social media content, testimonials, and local marketing initiatives * Support reputation building through patient experience and reviews This is a full-time (40-hour/week) position. Clinic hours are currently: * Monday: 8:00 AM – 1:00 PM * Thursday: 1:00 PM – 7:00 PM * Friday: 7:00 AM – 1:00 PM * Saturday: 8:00 AM – 12:00 PM The remaining hours are dedicated to outreach, follow-up, and administrative work. These hours are structured but offer some flexibility based on clinic and community needs. Who This Role Is Great For Candidates from the following backgrounds tend to excel: * Healthcare or medical office environments * Fitness, wellness, or weight loss programs * Hospitality or customer experience roles * Sales, outreach, or relationship-driven roles Preferred Qualifications * Strong communication and relationship-building skills * Experience with customer-facing roles or patient interaction * Comfortable with outreach, networking, and follow-up * Organized, proactive, and results-driven * Empathetic and passionate about helping people improve their health Compensation Base salary of $50,000–$55,000, based on experience. This role offers strong upside through performance-based incentives tied to patient growth, retention, and overall clinic success. Full details will be discussed during the interview process. Work Authorization & Onsite Requirement This position is onsite in Drexel Hill, PA. Candidates must be currently authorized to work in the United States on a full-time basis. We are unable to sponsor or assume sponsorship of employment visas now or in the future.

Job DescriptionBenefits: • 401(k) matching, • Bonus based on performance, • Competitive salary, • Dental insurance, • Health insurance, • Opportunity for advancement, • Paid time off Close Business. Hit Goals. Grow Your Income. Charles Berrouet State Farm is seeking a highly driven Acquisitions Specialist who thrives in a high-performance sales environment. This role is built for someone who is competitive, motivated by production, and energized by turning conversations into closed business. We are a high-performing agency with aggressive growth goals, and were looking for someone who wants to be part of a team where results matter, performance is rewarded, and income is directly tied to production. Whether you are currently licensed or willing to get licensed with our support, this is an opportunity to build a strong, long-term sales career. Licensing Requirement Active Property & Casualty and Life & Health licenses preferred If not currently licensed, you must be willing to obtain licensing (full agency support provided) Licensing is required to succeed in this role and will be part of your onboarding process Role Overview As an Acquisitions Specialist, your primary responsibility is driving new business and increasing written premium. You will prospect, follow up, and close opportunities through strong communication, disciplined activity, and a results-driven mindset. Success in this role is measured by production, pipeline management, and closing ratio. Key Responsibilities Generate new business through outbound calls, referrals, networking, and lead follow-up Build and maintain a strong pipeline of prospects and opportunities Conduct needs-based conversations and confidently recommend coverage solutions Quote, present, and close auto, home, renters, and life insurance policies Follow up consistently and aggressively to convert opportunities into sales Track activity and production to meet or exceed monthly goals Collaborate with team members to drive overall agency growth Maintain compliance with agency and insurance standards What Were Looking For Sales-driven, competitive, and motivated by results Strong communication and relationship-building skills Confidence initiating conversations and asking for the sale Disciplined follow-up and strong pipeline management Ability to thrive in a high-performance, goal-oriented environment Prior sales, marketing, or customer-facing experience preferred Insurance or State Farm experience is a plus but not required What We Offer Competitive base salary plus commission and performance bonuses Uncapped earning potential tied directly to production Full support through the insurance licensing process Ongoing sales training and development A high-energy, growth-focused team environment Clear opportunities for advancement within a top-performing agency Ready to Compete and Win? If you are motivated by results, driven to succeed, and ready to grow your income in a high-performance sales environment, we want to hear from you. Apply today to join Charles Berrouet State Farm and take your sales career to the next level. This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. We are an equal opportunity employer and value diverse perspectives.

Job Description Overview Join a Team That Changes Lives For more than 170 years, Elwyn has been leading the way in supporting children, teens, and adults with autism, intellectual and developmental disabilities, and behavioral health challenges. As a mission-driven nonprofit, we’re here to create real change – helping people lead meaningful, fulfilling lives. Now, we’re looking for passionate team members to join us. Here, your work will change lives – including your own. You’ll make an impact every day, find purpose in what you do, and grow in a career that truly matters. At Elwyn, we take care of you while you care for others. We offer: • Generous Paid Time Off, • Comprehensive Medical/Dental/Vision Benefit Packages, • Earned Wage Access/On-Demand Pay, • Paid On-the-Job Training, • Tuition Reimbursement, • Career Advancement Opportunities and Growth, • Flexible Schedules, • Retirement Savings Plan Join us and be a part of something bigger. Apply today. Responsibilities Elwyn seeks a Program Manager to be responsible for all aspects of program operations for the designated day services including development of all programming, hiring and disciplinary actions for staff, effective fiscal management, and interfacing with outside agencies and funding sources. ESSENTIAL FUNCTIONS: • Manage all aspects of daily operations of assigned adult day support services including but not limited to meeting budgetary guidelines, ensuring completion of client billing and ensuring compliance with regulatory guidelines, • (Re)Design program model to target group needs, • Maintain direct supervision of day support services, • Supervise and ensure appropriate in-service and training to all staff, • Oversee implementation of all regulations and procedures regarding record keeping for consumers including accuracy and compliance of all documentation, • Maintain files on all staff at assigned program(s) regarding required training, disciplinary actions, commendations, evaluations and any other pertinent information, • Oversee the development and implementation of all program plans and behavioral programming, • Ensure and advocate for maximum social, academic, vocational/volunteer and community inclusion opportunities for consumers providing the service when needed, • Ensure appropriate personal and physical care for consumers, • Ensure all safety policies and procedures are followed and enforced, • Provide program services that focus on respecting individual rights, • Support, and in the absence of the Program Specialist facilitate, the interdisciplinary team approach to ensure quality programming, • Use their full knowledge of governing regulations to educate staff to ensure full compliance with Chapters 51, 2380, 2390 and/or Department of Aging Regulations including but not limited to client charts, staff training, vehicle maintenance, and physical site maintenance, • Develop and nurture relationships with external contacts including but not limited to consumer support coordination, families, advocates and/or care givers to establish a point of contact for problem resolution, client care services, program operation, agency donations, and social events, • Develop plans of correction regarding licensure certification and other approvals, • Monitor methods of ongoing quality assurance regarding compliance with all licensure, certification, Elwyn policies and procedures and other standards as applicable, • Work cooperatively with other Elwyn management staff to meet overall Elwyn objectives, • Supervise all staff Include sup statement, • Work closely with supervisor to remedy program concerns as needed, • Actively participate in teams, committees or special events as directed by supervisor, • Oversee all employee timekeeping and payroll activities, • Oversee all consultant scheduling including but not limited to temp agency staff, music therapists, exercise leaders, and other consultants as applicable, • Provide incident management as needed including but not limited to identifying incident as reportable, entering incident into data system, investigating incidents as appropriate and providing follow-up through to conclusion, • Communicate any changes in policy or procedure to staff, • Anticipate future needed changes or problem areas and implement effective action, • Evaluate all aspects of programming for assigned adult day support services and implements corrective actions as needed, • Evaluate services to determine their fit to consumer needs and expected model, • Regularly encourage feedback from staff and utilize this feedback to improve services, • Conduct investigations of incidents and fact findings as required., • Perform cardiopulmonary resuscitation (CPR), and crisis intervention using agency-trained protocols, • One of the following combinations of education and experience:, • Associate's Degree from an accredited college or university or 60 credit hours AND 4 years of experience working directly with persons with intellectual disabilities, • Bachelor's degree from an accredited college or university AND 2 years of experience working directly with individuals with intellectual disabilities, • Master's Degree from an accredited college or university AND 1 year experience working with individuals with intellectual disabilities, • Must have current valid driver's license in state of residence, (3) years driving experience in the United States and acceptable driving record, • Five years' experience working with people with developmental disabilities., • Two years supervisory experience, • Knowledge and experience in program design including assessment, development and implementation of individual program plans., • Working knowledge of fiscal management, • The ability to alter working hours as needed, • Extensive knowledge of program regulations Chapters 51, 2380, 2390 and/or Department of Aging Regulations is preferred, • Demonstrated ability to work effectively as part of a team and to lead a team, • Must be able to perform CPR and crisis intervention techniques using agency-trained protocols, • Must possess excellent customer interaction, collaboration, presentation, and written and verbal communication skills, • Demonstrated intermediate experience with Microsoft Office applications, including Word, Excel, and Outlook, • Good organizational skills, • Demonstrated ability to independently solve problems in a creative manner, • Familiarity with electronic client records

Job Description POSITION: ERT Recovery Specialist DEPARTMENT: ODAAT/Outreach Services REPORTS TO: Director of Outreach Services PROGRAM SUMMARY One Day At A Time (ODAAT) is a partner of the Urban Affairs Coalition (UAC). ODAAT houses men and women who are afflicted by addiction and homelessness. Case management services and prevention for HIV/AIDS is also offered at select locations. Through our holistic array of services ODAAT, consumers can expect the support of ODAAT staff to bring systems together to help achieve positive outcomes. Staff offer support in the following areas: recovery coaching and mentoring, linkage to health and social services, transitional housing, and community outreach. One Day at a Time (ODAAT) operates a specialized outreach team known as the Encampment Resolution Team (ERT) to identifies, responds to, and resolves encampments using a social services-led process. POSITION SUMMARY The role of ERT Recovery Specialist is to establish relationships with those in the encampments, gain an understanding of their specific needs and goals, engage and connect them with internal and external services (i.e., HIV testing, housing resources, mental health, social services, etc.) PRIMARY RESPONSIBILITIES • Engage individuals in the community, chiefly assessing social, emotional and economic causes of homelessness, addiction, problem behavior and mental or emotional disorders and offer appropriate services, • Be thoroughly familiar with Tent and Structure Policy, and Sidewalk Ordinance, • Work cooperatively with business owners, police, and concerned citizens to serve the needs of members engaged in ERT communities, • Complete all required contact and reporting forms, • Coordinate, schedule, and participate in daily street outreach team efforts;, • Attend all mandated training activities, • Provide outreach programming under the Harm/Risk reduction and Trauma-informed service spectrum, • Ability to organize time, prioritize assignments, including the ability to work flexible hours, • Adhere to all company policies related to the Driver’s Standard Operating Procedures, • Other duties as assigned KNOWLEDGE, SKILLS, ABILITIES AND QUALIFICATIONS • High School Diploma or equivalent required, • At least, 1 year of prior outreach and community work experience in the field and/or related field preferred, • Proficient in Microsoft Office (i.e., Outlook, word, Excel), • Strong written and verbal communications skills, • Possess well-developed decision-making skills and attention to detail with a high level of accuracy, • Ability to excel in a diverse, collaborative team environment, • Possess a high level of interpersonal skills, • Abide by the Health Insurance Portability and Accountability Act (HIPAA) rules, guidance on compliances in regards to sensitive and confidential client information, • Able to multi-task and remain calm in demanding and unpredictable situations, • Possess ability to understand various policy operations and procedures, • Able to maintain a professional, customer service-oriented attitude at all times, • Ability to meet face-to-face with individuals of diverse backgrounds and disabilities, including physical, mental, substance abuse, HIV/AIDS, etc., • Able to provide cultural-competent services, develop rapport, provide information, and refer with sensitivity, • Display a high level of initiative, effort and commitment towards completing assignments efficiently, • Possess excellent time management skills and the ability to work with minimum supervision, • Ability to transport individuals as needed, and travel to various sites and locations daily, • Available on-call for emergencies by telephone and/or cell phone, • Able to meet flexible work schedule including holidays, evenings and weekends, • Bilingual a plus LICENSES AND CERTIFICATIONS • Valid driver’s license required, • CADC certification Certified Recovery Specialist preferred, or able to obtain PHYSICAL REQUIREMENTS • Able to lift/move weight up to 40lbs., • Visual acuity to perform the responsibilities and functions of the job efficiently, • Must be able to sit and/or stand for 2 or more hours per day, • Must be able to operate a computer/hand-held digital device for 2 or more hours per day, • Must be able to drive in all weather and road conditions WORK ENVIRONMENT The employee will work in an office and public, service-delivery environment. Hectic situations can occur in the public area of the facility characteristic to working with the homeless community and the related concerns and situations related to homeless conditions. Potential exists for volatile and unpredictable situations to occur. May experience exposure to strong odors such as soiled clothes and poor hygiene. The qualifications, physical demands, and work environment described herein are representative of those an employee will encounter and must meet to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. The candidate for this position may be subject to any of the following screenings as part of the pre-employment process: Motor Vehicle Report (MVR) PA Criminal Background Check, PA Child Abuse Clearance, FBI Fingerprinting, and drug/alcohol screen. Interested applicants should include their cover letter and resume along with salary requirements. Telephone calls will not be accepted UAC/ODAAT is an Equal Opportunity Employer

Job DescriptionSalary: SEO Specialist Results-Driven E-commerce Expert Founded in 2001, IntuitSolutions is a leading technology company based in Old City, Philadelphia. We offer our team a suite of company-sponsored benefits, generous paid time off (PTO), and on-the-job training opportunities. The Company IntuitSolutions is a small, well-established boutique agency specializing in web design, development, and digital marketing for e-commerce merchants on platforms like BigCommerce and Shopify. Our projects range from template installations to comprehensive website management, including custom features, software integrations, and monthly structural and content optimization. We operate with regular office hours, completing nearly all work in-house. This is a full time position. The Position We are seeking a Results-Driven Search Engine Optimization Specialist to monitor, analyze, and report on the direct impact of our SEO efforts on client website traffic, conversion rate, and revenue. The majority of your time will be dedicated to execution and strategy for our Monthly Managed clients. You will utilize advanced keyword research and competitive analysis to formulate and execute effective SEO content strategies. Since we primarily partner with e-commerce clients, success will be measured by the tangible increase in revenue we achieve. This role requires the ability to work independently while also collaborating within a team environment of Designers, Developers, Sales Consultants, and other SEOs. You will also serve as a primary point of contact, providing professional customer service to clients via phone and email. Our ideal candidate is ahead of the curve in knowledge of web best practices, SEO methodology, and the evolving digital landscape. We offer company-sponsored medical, dental, vision, life, and disability insurance, along with a dollar-for-dollar matched savings plan. Core Requirements We are looking for candidates who possess: • 3+ years of experience applying SEO tactics and best practices, specifically within e-commerce environments., • Proven ability to perform analytical, critical, and creative thinking tasks., • Expertise using SEO tools including Google Search Console, Ahrefs and Semrush, • Proficiency in data analysis and reporting, • Working knowledge of Google Suite., • Exceptional time management, organizational skills, and the ability to meet deadlines in a fast-paced environment., • Experience providing technical support and professional customer service., • A naturally results-driven and detail-oriented approach to work. Desirable E-commerce Marketing Skills (Bonus) • Knowledge and experience with PPC / Google Ads., • Management of Re-targeting Ad Campaigns., • Email Marketing knowledge., • Familiarity with web development languages: JavaScript/jQuery, Advanced HTML & CSS., • Web and Graphic Design knowledge., • AI search Why IntuitSolutions? • Best-in-Class Provider: Join a leader in specialized e-commerce solutions., • Excellent Benefits: Comprehensive company-sponsored insurance and a generous PTO policy., • Professional Growth: Encouraging environment with dedicated co-workers and opportunities for hands-on training at the leading edge of online business. How to Apply Submit your application, resume, and salary requirements through this web portal. We will review your credentials and contact you if there is a potential fit.

Up to $32-hr / Medical-Dental-Vision / HSA-FSA / PTO / Retirement Planning - As a Customer Care Specialist, you will: Provide exceptional customer service and support to Vitu's clients; Resolve inquiries and complaints in a timely and professional manner; Conduct research and gather information to a

New hire stock grant / 401K with match / Generous PTO - As a Customer Support Specialist at SQUIRE, you will: Provide excellent customer service by responding to inquiries and resolving issues in a timely and professional manner; Communicate with customers through various channels such as phone, ema

M-F 12 to 8 pm EST / Competitive compensation / Flexible PTO / Laptop reimbursement / Ongoing training, development, and career growth - As a Customer Support Specialist, you will: Assist customers with technical issues and troubleshooting over the phone and through email; Provide excellent customer

DOE / Comprehensive health & welless benefits / Generous PTO / Equity Eligibility - As a Customer Support Specialist, you will: Provide exceptional customer service by responding to inquiries and resolving issues through various channels such as phone, email, and chat; Utilize product knowledge and

As a Customer Specialist, you will be empowered to provide an iconic experience for our Customers by acting as a guide and offering support during every step of their CarMax journey, reinforcing our simple and seamless process. Provide exceptional customer service by guiding customers every step of

Customer Service Specialists are also expected to promptly resolve any customer concerns and ensure maximum client satisfaction as well as stay up-to-date with product features and maintain the high quality and visual standards of the products and store. Customer Service Specialists work closely wit

The Customer Care Specialist supports the eCommerce customer operations function for a high-volume eCommerce distribution business. This role ensures operational efficiency across order management, customer case handling, compliance, and post-order support. This position supports B2B customers, reta

Customer Service Specialists are responsible for learning and understanding the entire front-end process to ensure successful service for our patients. The Customer Service Specialist works in a fast-paced environment answering inbound calls and making outbound calls. Customer Service Specialists sh

Do your friends describe you as a "people person?" Do you have customer relations experience? Are you looking for a role that will give you an opportunity to learn account management, sales, and operations, and jump start your career with an eye to the next opportunity? Then you are ready to grow yo

They identify customer needs, respond to customer queries, and collaborate with internal departments to optimize customer services and brand awareness. Customer experience specialists are a key business team member who provide potential and existing customers with exceptional services. Customer Expe

The customer service representative acts as a helpful point of contact for clients researching vacations, organizing travel details, and preparing for upcoming trips. Qualifications include strong communication and customer service skills, comfort using online systems and digital communication tools

Customer Service Specialists are tasked with achieving excellent customer service, while consistently meeting the store's sales goals. Store associates Customer Service Specialists are also expected to promptly resolve any customer concerns and ensure maximum client satisfaction as well as stay up-t

As a Customer Service Specialist, you'll be the voice of ForgeFit, ensuring our customers have a smooth and positive experience from order to installation and beyond. Remote Customer Service Specialist. Respond to customer inquiries via phone, email, and chat with professionalism and care.

Our customer service specialist position gives you an opportunity to help customers with your service mindset and your drive to be accountable to a team that's counting on you. As a customer service specialist, you will be a subject matter expert and play a pivotal role in ensuring every customer ha

The Customer Care Specialist supports the eCommerce customer operations function for a high-volume eCommerce distribution business. Support adherence to compliance and customer-specific order requirements. This role ensures operational efficiency across order management, customer case handling, comp

Supports a positive team environment by collaborating with stylists, managers, and fellow Customer Experience Specialists. Salon Customer Experience Specialist. The Customer Sales and Experience Specialist is the first and last impression of the salon, responsible for creating a welcoming, professio

Our customer service specialist position gives you an opportunity to help customers with your service mindset and your drive to be accountable to a team that's counting on you. As a customer service specialist, you will be a subject matter expert and play a pivotal role in ensuring every customer ha

Salon Customer Experience Specialist. The Customer Sales and Experience Specialist is the first and last impression of the salon, responsible for creating a welcoming, professional, and elevated experience for every guest. In addition to supporting the salon team and resolving client concerns, the C

Consistently collaborate with Capacity Specialists to meet or exceed customer profitability goals and minimize the number of loads turned back or lost. Increase customer load count by accepting, building, scheduling and managing loads in Tucker's TMS and customer specific platforms, where applicable