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  • National Distribution Manager
    National Distribution Manager
    5 days ago
    $80000–$90000 yearly
    Full-time
    Moonachie

    Reports to: Director of Distribution With a projected 1,000 cafes in the United States by 2030, Paris Baguette is one of the fastest-growing neighborhood bakery cafés in the world. Our vision is to reestablish the neighborhood bakery café as the heart of the community around the world. Paris Baguette's mission is to bring expertly crafted baked and brewed goods through a warm and welcoming bakery café experience that delivers joy to everyone. If you are someone who has heart, wants to spread joy, nourish community and is ready to rise to the occasion, we are looking for you to join our growing team! WHAT WE ARE HUNGRY FOR The National Distribution Manager is responsible for overseeing end-to-end distribution operations ensuring timely, cost-effective, and compliant movement of goods from manufacturing and co-packing facilities to customers, distribution centers, and Franchise partners. This role leads to distribution strategy, 3PL management, and continuous improvement initiatives while maintaining the highest standards of food safety, quality, and service. The role partners cross-functionally with Procurement, Manufacturing, Quality, and Finance to support service level targets, cost controls, and growth initiatives. KNOWLEDGE AND RESPONSIBILITIES Freight & Transportation Management • Lead all inbound and outbound transportation activities, including TL, LTL, drayage, and refrigerated freight, • Manage relationships with 3PLs, carriers, and freight brokers, • Negotiate carrier contracts, rates, and service-level agreements to meet cost and service objectives, • Monitor freight spending, lane performance, accessorial, and carrier compliance, • Develop contingency plans for capacity constraints, weather disruptions, and peak seasons, • Collaborate with transportation and logistics teams to optimize outbound and inter-facility shipments, • Support distribution network design, including DC footprint, capacity planning, and lane optimization, • Identify cost-reduction opportunities while maintaining service and product integrity Food Safety, Quality & Compliance • Ensure compliance with FDA, USDA, and customer requirements, • Maintain cold-chain integrity and temperature control standards throughout transportation and storage, • Lead root cause analysis for freight-related quality issues and corrective actions Cost Control & Continuous Improvement • Assist with transportation and distribution budgets, forecasts, and KPIs, • Drive continuous improvement initiatives to reduce freight costs, damages, and lead times, • Implement routing guides, mode optimization, and network design improvements, • Track and report metrics such as freight cost and damage rates Systems & Analytics • Lead the use and optimization of TMS, WMS, ERP, and freight audit/payment systems, • Analyze data to identify trends, risks, and opportunities for improvement, • Support system implementations, integrations, and upgrades Leadership & Cross-Functional Collaboration • Support and develop a team of logistics and distribution professionals, • Establish performance goals, coaching, and succession planning, • Partner with Quality Control, Operations and Finance to support customer requirements and margin goals, • Act as escalation point for service failures and customer-impacting issues, • Other duties, as assigned. WHAT YOU NEED TO HAVE • Bachelor's degree in supply chain, or related field, • At least 5+ years of progressive experience in frozen food distribution or cold-chain logistics, • At least 5+ years managing multi-site, multi-region distribution operations, • Deep knowledge of frozen cold-chain requirements and global food safety regulations, • Experience with global trade compliance and customs processes, • Advanced WMS and ERP experience (SAP, Oracle, Manhattan, Blue Yonder, NetSuite), • International logistics and trade compliance, • Operational excellence on a scale, • Financial and cost-to-serve optimization, • Strong people leadership across cultures, • Risk management and resilience planning, • Regular presence in frozen warehouse environments (freezer conditions), • Feedback is a gift! Ability to provide constructive feedback and recognition to every member of the organization, along with Franchisees, to ensure we have an open and transparent culture of high performance standards., • High emotional intelligence with the ability to work with, and support diverse teams by being highly empathetic, intuitive, self-motivated and driven., • Teams Win! Has to be a team player who fosters a collaborative and engaged team work environment., • Being a Brand Ambassador, with an excellent knowledge of and commitment to Paris Baguette's Mission, Vision, Brand Values and Culture. SWEET BENEFITS • Competitive compensation, • Free Cake for your Birthday, • Medical, Dental, Vision benefits, • 401K Retirement Plan, • Paid time off, paid Holidays, • High Performance Culture

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  • Medical Receptionist - with OPTICAL CLINIC EXPERIENCE
    Medical Receptionist - with OPTICAL CLINIC EXPERIENCE
    7 days ago
    Full-time
    Mott Haven, The Bronx

    Job Description: Medical Receptionist Job Title: Medical Receptionist Location: [Clinic/Hospital Name] Employment Type: Full-time / Part-time Job Summary The Medical Receptionist is responsible for providing excellent customer service to patients while ensuring the efficient operation of the front desk. This role includes managing appointments, handling patient inquiries, maintaining accurate records, processing payments, and supporting healthcare providers with administrative tasks. Key Responsibilities Welcome and assist patients, visitors, and healthcare professionals in a courteous and professional manner. Schedule, confirm, and reschedule patient appointments. Answer and direct incoming phone calls and respond to patient inquiries. Register new patients and update existing patient information. Verify insurance information and collect required documents. Maintain accurate patient records while ensuring confidentiality. Process patient payments and issue receipts. Coordinate with doctors, nurses, and other staff regarding patient schedules. Manage incoming and outgoing correspondence, including emails and mail. Maintain a clean, organized, and welcoming reception area. Handle administrative tasks such as filing, scanning, and data entry. Ensure compliance with clinic policies and patient privacy regulations. Qualifications High school diploma or equivalent; additional administrative or healthcare-related training is an advantage. Previous experience as a receptionist, customer service representative, or medical receptionist preferred. Proficiency in Microsoft Office and electronic medical record (EMR/EHR) systems is an advantage. Excellent verbal and written communication skills. Strong organizational and multitasking abilities. Professional appearance and positive attitude. Ability to maintain confidentiality and handle sensitive information. Strong attention to detail and accuracy. Skills Customer service orientation Excellent interpersonal and communication skills Time management and multitasking Computer literacy Problem-solving abilities Attention to detail Ability to work independently and as part of a team Working Conditions Work is primarily performed in a clinic, hospital, or medical office environment. May require occasional evening, weekend, or holiday shifts depending on operational needs. Prolonged periods of sitting, standing, and computer use. Preferred Qualifications Experience working in a healthcare or clinical setting. Familiarity with medical terminology. Experience with appointment scheduling and medical billing systems.

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  • Computer Network Support Specialist
    Computer Network Support Specialist
    13 days ago
    Full-time
    Manhattan, New York

    · Configure, Implement, and Troubleshoot Network layer 2 switching and Layer 3 routing issue including VLANs, VTP, VLAN Trunking, 802.1Q, STP, RSTP, PVST+, Ether channel, LACP, PAgP and Inter-Vlan routing. Design, configure and implement HSRP, VRRP, BGP, EIGRP, and OSPF in a multi-protocol Network infrastructure. · Perform Network upgrade of VKC Systems which include Wi-Fi Access Points, Managed Switches, and Security Appliance of Cisco and Ubiquiti. · Design and Installed LAN/WAN network. The project consisted of a firewall with redundant WAN links, with a mesh VPN to every other firewall in the network and configure backup disaster recovery. · Managed fast Layer 3 switched/routed LAN/WAN infrastructure as a part of Network team. · Perform Network and System Security design, implementation, Configuration, and installation of OSPF network for Staten Island MTA substations. · Provide comprehensive Networking and Security services on large scale, stand-alone and networked locations capable, routers, switches, servers, and security applications. · Oversight of new Access Nodes, Application Nodes, CCTV systems, Data cabinets and access controls installation at various stations to implement & deploy the robust Network and System security design solutions. · Securing, Designing, Configuring, and managing Ubiquiti (Unifi Security Gateway, Unifi Switch 16POE, Unifi AP-AC-Pro) and Cisco Meraki (MX100, MS210, MR70) devices for Wi-Fi Network. · Configured various Cisco devices via Cisco dashboard GUI maintaining the System Security of LIRR (Long Island Rail Road). · Manage security solutions, including firewall and intrusion detection systems. · Provide Network design & Integration and Certification, Integrate Single Mode Fiber system (SMF) and Multimode fiber (MMF), Perform and generate technical documentation of Network Site Acceptance Test (SAT), Network Factory Test (FAT) and Network drawings for New York City Transit (NYCT) Network, Security & Data and Telecommunication projects. · Perform and Conduct On-Site fiber testing using iOLM, OTDR, OLTS, fiber Scope and perform Calculations of fiber loss to ensure proper Network connectivity and provide installation of high-level Network system & Security infrastructure for various NYCT (New York City Transit). · Perform network design and capacity planning. · Tested fiber optic cable with OTDR and OLTS testing equipment and produced final reports for clientele. · Coordinate with NYCT, MNR and LIRR Communication & Network Security /SCADA/User Group/Remote Control Center to conduct on site testing of all communication equipment inside their Network infrastructure to ensure proper functionality. · Provide technical support assistance and advice for Field Services Technicians. · Conduct research on Network products, services, protocols, and standards in support of network procurement and development efforts. · Monitor and test network performance and provide network performance statistics and reports. · Recommend, schedule, and perform network improvements, upgrades, and repairs. Field of Studies: Bachelor's Degree is required in Computer Science or Computer Engineering or Cybersecurity

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  • Senior Project Manager
    Senior Project Manager
    19 days ago
    $160000–$175000 yearly
    Full-time
    Manhattan, New York

    About Asphalt Green Asphalt Green is a nonprofit organization that transforms lives and builds community through sports, fitness, and play for all. Each year, Asphalt Green serves thousands of New Yorkers through sports, aquatics, fitness, camps, and community programs that promote health, personal growth, and lifelong participation in physical activity. Across three campuses and numerous community partnerships, Asphalt Green is committed to providing high-quality programs that are inclusive, accessible, and rooted in excellence. Asphalt Green believes that access to movement, sport, and wellness can change lives. Our work helps young people develop confidence, resilience, leadership skills, and healthy habits that extend far beyond the playing field. About the Role Asphalt Green is seeking a highly organized, strategic, and execution-focused Senior Project Manager to lead the project management structure for a major enterprise initiative connected to campus planning, renovation, expansion, operational transformation, and long-term organizational growth. Reporting to the Chief Operating Officer, this role will serve as the central coordination and accountability lead across multiple executive workstreams, including construction and delivery, finance and transaction strategy, programs and operations, communications, government relations, people strategy, and capital campaign efforts. The Senior Project Manager will work directly with Executive Team leaders, internal departments, external consultants, and project partners to keep timelines, deliverables, risks, decisions, budget updates, and reporting clearly organized and moving forward. This role will also serve as a core member of the Construction and Delivery workstream, partnering with the COO and coordinating closely with the Owner’s Representative, architects, construction manager, engineers, consultants, vendors, and other project partners involved in planning and execution. The ideal candidate is an experienced project management professional who can lead through influence, manage complexity across multiple stakeholders, create order in fast-moving environments, and balance strategic thinking with detailed execution and follow-through. Portfolio Scope The Senior Project Manager provides strategic leadership and oversight for: • 7 enterprise strategic workstreams supporting Asphalt Green's largest organizational initiative in its history, • Cross-functional coordination across Executive Team leaders, department heads, consultants, architects, engineers, owners' representatives, government partners, and external vendors, • Multi-year capital planning and implementation supporting approximately $140 million in strategic campus investment and modernization initiatives, • Executive reporting, governance, and project management supporting the CEO, COO, Executive Team, Board Committees, and Board of Directors, • Coordination of concurrent projects, milestones, budgets, risks, dependencies, procurement activities, and stakeholder deliverables across the organization Why This Role Matters This role is critical to Asphalt Green’s ability to move a complex, multi-year strategic initiative from planning into disciplined execution. Major work involving campus planning, renovation, expansion, capital investment, construction delivery, operational transformation, fundraising, government relations, and long-term growth requires a leader who can connect strategy to action and keep people, priorities, decisions, timelines, and resources aligned. The Senior Project Manager will create the project structure that allows executive leaders, department heads, external partners, and project teams to move in the same direction. By leading workstream coordination, tracking risks, clarifying decisions, managing reporting, and maintaining consistent communication, this role strengthens Asphalt Green’s ability to execute high-priority work without losing momentum or visibility. The impact of this role will be felt across the organization. Strong leadership in this position will help Asphalt Green make better decisions, reduce confusion across teams, manage resources responsibly, and move long-term strategic priorities forward in a way that supports the organization’s mission, growth, and future community impact. What You’ll Do Executive Workstream Coordination and Accountability • Manage all project workstreams, including construction and delivery, finance and transaction strategy, programs and operations, communications, government relations, people strategy, and capital campaign efforts., • Partner directly with Executive Team leads to establish timelines, milestones, deliverables, dependencies, decision points, and reporting expectations for each workstream., • Hold workstream leaders accountable for deadlines, action items, updates, reporting expectations, and follow-through., • Develop and maintain integrated project schedules and cross-functional implementation plans that align organizational priorities, sequencing, and dependencies., • Identify risks, conflicts, bottlenecks, resource gaps, and timeline impacts early, and escalate issues to leadership with clear context and recommended next steps., • Facilitate recurring project meetings, maintain agendas and notes, track decisions, and monitor follow-up actions., • Prepare biweekly executive reporting updates that summarize progress, risks, decisions needed, unresolved items, and upcoming milestones., • Support governance processes, Board reporting, committee coordination, and executive communication planning. Construction and Delivery Support • Serve as a core member of the Construction and Delivery workstream in partnership with the Chief Operating Officer., • Coordinate closely with the Owner’s Representative, architects, construction manager, engineers, specialty consultants, vendors, and other project partners throughout planning and execution., • Support the development and tracking of project schedules, phasing plans, budgeting milestones, procurement timelines, consultant deliverables, and key decision points., • Assist with coordination of construction logistics, operational planning, disruption mitigation strategies, and swing space planning to reduce impact on business operations., • Monitor project controls, including schedules, decision tracking, risk management systems, documentation, and reporting needs., • Organize and maintain project documentation, reporting structures, and communication workflows between internal and external stakeholders., • Partner with Operations and Facilities leadership to ensure construction and delivery plans reflect real campus needs, safety considerations, staff impact, member experience, and day-to-day operational realities. Project Management Systems Lead Administrator • Administer and maintain project management systems and workflows that support coordination across executive workstreams., • Develop dashboards, tracking tools, reporting structures, templates, and documentation systems that improve visibility into project progress and organizational alignment., • Lead the implementation, use, and optimization of project management platforms, including Microsoft Planner and related Microsoft Office tools., • Create standardized reporting formats, project templates, risk logs, decision trackers, meeting note formats, and communication protocols., • Maintain centralized project documentation so executive leaders, workstream owners, and project partners have access to accurate and current information., • Support executive leadership with presentation materials, implementation planning documents, meeting coordination, and special projects related to strategic initiatives., • Use project data, status updates, and risk tracking to help leadership understand progress, delays, decisions needed, and upcoming priorities. Communication, Reporting, and Documentation • Lead the preparation of clear project updates, summaries, dashboards, meeting notes, and decision logs., • Communicate project status, risks, and next steps in a clear and professional way., • Create and maintain shared project documentation, so information is accurate, current, and easy to find., • Help ensure leadership has the information needed to make timely decisions., • Support internal communication around major initiatives, so teams understand what is changing, why it matters, and how it affects their work. What Success Looks Like Success in this role means Asphalt Green’s major strategic initiative is led with structure, discipline, visibility, and accountability. A successful Senior Project Manager will: • Establish clear project plans, workstreams, timelines, ownership structures, reporting systems, and accountability practices., • Keep Executive Team leaders, internal departments, external consultants, and project partners aligned around priorities, decisions, risks, and next steps., • Drive project momentum by tracking deliverables, identifying barriers, escalating risks, and ensuring follow-through., • Prepare clear executive and Board-facing updates that help leadership understand progress, issues, decisions needed, and upcoming milestones., • Build trust with senior leaders, workstream owners, internal teams, consultants, vendors, and external project partners., • Keep complex, multi-year work organized without losing sight of details, deadlines, dependencies, budget updates, or strategic goals., • Track project budgets, expenses, invoices, change requests, and financial updates accurately in partnership with Finance, Operations, and project partners., • Strengthen Asphalt Green’s ability to execute high-priority initiatives through disciplined project leadership, cross-functional alignment, and consistent follow-through. Qualifications Required Qualifications You’ll need: • At least 7 years of experience managing complex projects, strategic initiatives, capital projects, construction-related projects, operations projects, or cross-functional organizational initiatives., • Experience building and managing project plans, timelines, milestone trackers, workback schedules, and status reports., • Strong ability to coordinate multiple stakeholders, priorities, deadlines, and workstreams at the same time., • Experience working with senior leaders, external partners, vendors, consultants, or cross-functional teams., • Strong written and verbal communication skills., • Strong organizational skills and attention to detail., • Ability to identify risks, solve problems, and escalate issues appropriately., • Ability to work independently while keeping stakeholders informed and aligned., • Proficiency with project management tools, Microsoft Office, Google Workspace, or similar systems., • Ability to work onsite as needed at Asphalt Green locations or project sites., • Experience supporting or managing project budgets, including tracking expenses, monitoring budget updates, reviewing invoices, and identifying budget risks or changes., • Project Management Professional (PMP) certification preferred, or equivalent education, certification, or professional experience. Preferred Qualifications It would be helpful if you also have: • Experience supporting capital projects, facilities projects, construction delivery, campus expansion, or real estate-related initiatives., • Experience in nonprofit, education, community center, sports, fitness, recreation, facilities, or campus-based environments., • Experience creating dashboards, executive updates, board materials, or project governance tools., • Experience working with consultants, architects, engineers, construction managers, or facilities vendors., • Experience supporting organizational change or operational transformation projects. Schedule and Work Environment This role is based primarily at Asphalt Green’s Upper East Side headquarters and may require work across Asphalt Green locations, project sites, and external partner locations as needed. This position is hybrid eligible; however, onsite presence will be required for project meetings, campus walkthroughs, stakeholder conversations, vendor or consultant coordination, and other business needs connected to major strategic initiatives. The work environment may include office settings, fitness and recreation facilities, active campus spaces, construction or facilities-related areas, and meetings with internal and external stakeholders.

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  • Community health Worker
    Community health Worker
    22 days ago
    $20–$25 hourly
    Part-time
    Brownsville, Brooklyn

    About the Brownsville Wellness Program The Brownsville Wellness Program, housed within the Melting Pot Foundation USA at the Brownsville Community Culinary Center (BCCC), is a community-based health and wellness initiative focused on advancing nutrition, chronic disease prevention, maternal health, mental health, and overall well-being in Central and East Brooklyn. Through the Social Care Network the program connects residents to services that address health-related social needs such as food insecurity, housing instability, and transportation barriers. We are seeking a passionate Community Health Worker (CHW) who will serve as a trusted bridge between community members and health and social care resources. Position Summary The Community Health Worker will support program implementation by facilitating workshops, conducting outreach, performing social needs screenings, and linking community members to appropriate services and supports. The CHW will help ensure that every participant receives person-centered care coordination while contributing to the program’s data, quality, and engagement goals. Key Responsibilities Community Outreach & Participant Engagement • Conduct community outreach through phone calls, community events, and partner organizations., • Recruit, enroll, and support participants in the Brownsville Wellness Program, including the Medically Tailored Meals (MTM) Program, Community Pantry, and wellness activities., • Build and maintain trusting relationships with participants and community partners. Care Coordination & Navigation • Complete participant intakes and Health-Related Social Needs (HRSN) screenings., • Connect participants to internal and external resources through the Social Care Network and conduct follow-up to ensure successful service connections., • Maintain ongoing communication with participants throughout their enrollment. Program & Event Support • Assist with weekly MTM and pantry distributions, participant scheduling, and meal coordination., • Support the planning and implementation of health screenings, Lunch & Learns, cooking demonstrations, and other community wellness events., • Facilitate health education workshops and assist with participant engagement activities. Documentation & Reporting • Accurately document participant encounters, screenings, referrals, and follow-up activities in required systems., • Maintain participant records and support program reporting, data tracking, and quality improvement efforts., • Complete all required trainings and comply with HIPAA, Medicaid, and organizational policies. Qualifications. • High school diploma or equivalent required; associate or bachelor’s degree preferred. Minimum of two years of experience in community outreach, case management, or health education., • Familiarity with Brooklyn communities and experience working with diverse populations., • Strong communication, facilitation, and organizational skills., • Proficiency with or willingness to learn data entry and documentation systems (training provided)., • Ability to work some evenings and weekends for outreach and community events. Preferred Qualifications • New York State Community Health Worker Certification or willingness to obtain within one year of hire., • Experience working with Medicaid populations or in a health care or social services setting., • Knowledge of the Social Care Network (SCN) or similar social determinants of health frameworks. Compensation and Benefits • Salary: compensation based on experience Comprehensive training and professional development support., • Opportunity to contribute to an innovative, community-driven public health initiative improving wellness in Brooklyn. How to Apply Interested applicants should submit a resume and brief cover letter outlining their experience and interest in the position to Alexandria Sumpter-Delves, Director of Strategy and Programs with the subject line Community Health Worker Application. Applications will be reviewed on a rolling basis until the position is filled. Equal Opportunity Statement Melting Pot Foundation USA is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We encourage applications from individuals of all backgrounds, including those from historically underrepresented communities in public health and wellness.

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  • Tax Program Director
    Tax Program Director
    1 month ago
    $80000–$105000 yearly
    Full-time
    Morris Heights, The Bronx

    POSITION DESCRIPTION Position: Program Director Program: VITA Tax Program Reports to: Senior Program Director Salary Range: $80,000 to $105,000 Full-Time - VITA Tax Program Director About This Opportunity We welcome applications from candidates with diverse backgrounds and experiences. If you are passionate about advancing economic justice and possess strong leadership skills, we want to hear from you. This senior leadership role provides strategic direction and high-level oversight of Ariva’s Volunteer Income Tax Assistance (VITA) Program, ensuring alignment with organizational goals and meaningful community impact. The Program Director supervises full-time and seasonal staff, oversees dozens of volunteers, leads program design and evaluation, and cultivates partnerships with funders, city and state agencies, and community organizations. This position plays a key role in shaping Ariva’s long-term strategy to build financial stability in the Bronx and other underserved communities. About Ariva MISSION: Our mission is to bring economic justice, opportunity and inclusion to our Bronx neighbors and other underserved communities across New York City. VISION: We envision a world where all New York City residents experience economic justice, financial inclusion, and the opportunity to build financially empowered and prosperous lives. We offer free comprehensive financial capabilities services and free income tax assistance at locations around New York City. Position Description Ariva is seeking a Program Director to join our leadership team. The Program Director is an experienced manager with demonstrated leadership abilities who works with us to develop, launch, execute, and evaluate effective programs that support vulnerable and underserved residents of our community. Ariva is one of the most established non-profit organizations providing free tax assistance in the Bronx. We are an IRS-sponsored VITA program and a Certified Acceptance Agent for ITINs. The program serves over 8,000 New Yorkers each year. The Program Director must have proven experience in managing, cultivating, and retaining staff. The Program Director will oversee a team of 5 full-time, year-round staff, 20-25 seasonal staff, and about 100 volunteers. This is a full-time position with an average schedule of approximately 45 hours per week, with the possibility of additional hours during the income tax filing season. The position requires some evening and weekend availability to support community-based programs. During the main filing season (January–April), the Program Director may be expected to work most evenings and Saturdays. Face-to-face in-person service is an essential component of this position. This role involves frequent local travel to sites throughout NYC. Responsibilities The Program Director provides strategic and operational leadership for Ariva’s VITA tax program. The Program Director directly oversees projects and tax sites, supervises staff, ensures IRS-compliant service delivery, cultivates partnerships, and provides coverage as needed to ensure seamless, high-quality service at all sites. The Program Director's responsibilities include, but are not limited to: Primary Responsibilities Program Leadership ● Set the overall vision and strategy for the assigned financial capability programs in alignment with Ariva’s strategic plan. ● Design, implement, and evaluate new and existing programs. ● Lead program budget development, monitoring, and financial reporting of assigned programs. ● Serve as a key contributor in agency strategy sessions with executive staff and the Board. ● Oversee contract management, including compliance and invoicing. ● Monitor performance and reporting for all assigned tax sites and projects, ensuring ongoing compliance with IRS and local funder requirements. ● Ensure a highly professional and client-centered environment at all tax sites. ● Identify, implement, and monitor tax time savings and asset-building initiatives. ● Coordinate program integration strategies with Ariva’s financial counseling program. ● Review and approve communications content (website, social media, outreach materials). ● Support succession planning and cultivate leadership capacity within the program team. Team Management & Operations ● Recruit, mentor, and supervise full-time program staff. ● Develop and implement long-term professional development and staff retention strategies. ● Recruit, mentor, and supervise site coordinators and seasonal staff during tax season. ● Ensure tax sites have adequate equipment, technology, and supplies. ● Maintain safeguards to protect client privacy and data security. ● Maintain a secure and accurate equipment inventory of laptops and peripherals, ensuring security and antivirus software are up to date. External Relations & Representation ● Represent Ariva in meetings with funders, city agencies, and external partners. ● Design and oversee community outreach and marketing campaigns that build a sustainable client pipeline. ● Develop and maintain a sizable client story bank. ● Cultivate and sustain partnerships with community-based organizations, financial service providers, and other host partners where the tax sites operate. The Program Director will also have lead responsibility for the following initiatives: ● Oversee Ariva’s ITIN program. Ensure that Ariva’s ITIN program is fully compliant with all IRS requirements. ● Oversee Ariva’s Senior Citizen Tax Initiative, a program focused exclusively on the tax needs of seniors in our communities. Core Competencies: ● Minimum five years of experience in income tax preparation, preferably some in VITA sites. Multiyear seasonal site experience is acceptable. ● Minimum three years of experience in program management, including direct supervision of staff. ● A demonstrated commitment to and experience working with low-income people and in low-income communities. ● Extraordinary customer service skills and high standards of professionalism. ● Skilled in managing, motivating, and supporting staff and volunteers. ● Strong project management skills; ability to manage multiple projects with varying goals, requirements, and timelines. ● Ability to simultaneously manage several busy tax sites. ● Cultural competence to provide services to the diverse members of our community. ● Adept at building and sustaining strategic partnerships with funders, community organizations, and government agencies. ● Computer-literate; comfortable with data management, data entry, and reporting. ● Exceptional communication skills, both written and verbal, including public speaking. ● Familiarity with CRMs, especially Salesforce and tax software (currently TaxSlayer) ● Contract or grant management experience and skills. ● Able to work in person and engage in frequent local travel to visit multiple tax sites, primarily in the Bronx. ● Willing and able to be flexible in their work schedule; able to accommodate evening and weekend hours to support the tax sites during tax season Compensation & Benefits ● Salary: $80,000 - $105,000, commensurate with experience ● Subsidized health and dental insurance ● Generous paid time off ● 401K retirement plan ● Additional employee benefits "Ariva is an Equal Opportunity Employer"

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