Job Title: Dry Cleaner Production Coordinator
11 days ago
Downtown Brooklyn, Brooklyn
Job Type: Full-Time
Location: Brooklyn Navy Yard
Job Summary:
We are seeking an organized and efficient Dry Cleaner Production Coordinator to join our team at our dry cleaning production facility. In this role, you will act as a key liaison between our boutique stores, production team, and customers, ensuring smooth operations and excellent customer service. The ideal candidate will be detail-oriented, adaptable, and able to work well under pressure while maintaining a positive, team-oriented attitude.
Key Responsibilities:
Communication: Serve as the primary point of contact between boutique stores, production, and customers. Ensure timely and clear communication regarding garment status, special requests, or any issues that arise.
Garment Care: Maintain a keen eye for detail in all garment handling, ensuring that each item is processed, cleaned, and finished to the highest quality standards.
Multitasking: Manage multiple tasks and priorities simultaneously, such as tracking orders, coordinating between departments, and addressing customer concerns.
Flexibility: Adapt to changes in workflow or priorities as needed and be willing to take on various tasks that arise during day-to-day operations.
Working Under Pressure: Stay calm and efficient during peak times or challenging situations to meet deadlines and ensure customer satisfaction.
Mental Focus: Demonstrate strong concentration and attention to detail, even during busy periods, to ensure high-quality results.
Bilingual: Fluency in both Spanish and English is preferred to effectively communicate with a diverse customer base and team members.
Easygoing Attitude: Maintain a friendly, approachable demeanor with customers and colleagues alike, fostering a positive and collaborative work environment.
Additional Duties: Be open to assisting with other tasks, such as inventory management or equipment maintenance, as needed to support the smooth operation of the facility.
Qualifications:
High school diploma or equivalent (some college preferred)
Experience in a customer service or production role (preferably in the dry cleaning or garment industry)
Strong communication skills in both English and Spanish (written and verbal)
Ability to multitask, prioritize, and work effectively under pressure
Attention to detail and commitment to quality garment care
Flexible, team-oriented, and willing to take on new responsibilities
Positive attitude and ability to interact with customers and coworkers in a friendly, professional manner.
How to Apply:
Interested candidates are invited to submit a resume and cover letter highlighting their experience and qualifications for the role.
Join our team and contribute to maintaining the high standards of quality and service our customers expect!
