District Team Lead
11 days ago
Lubbock
Job Description District Team Lead – Lubbock, TX Join the Movement That’s Redefining Laundry SpinXpress is redefining the laundry experience—and we’re expanding quickly. We’re searching for a motivated, experienced leader to oversee multiple locations and help drive our innovative approach to customer service and operational excellence. At SpinXpress, we’re more than just laundry. We design modern, welcoming spaces where guests feel cared for. As a District Team Lead, you’ll guide store teams, strengthen culture, and ensure exceptional service across all locations under your leadership. If you’re a hands-on leader with experience in retail, hospitality, or food service—and you thrive in dynamic, fast-paced environments—this role offers the chance to make a meaningful impact. Key Responsibilities • Oversee and support day-to-day operations across multiple locations, • Lead, coach, and inspire store teams to hit and exceed performance targets, • Ensure a consistent, high-quality customer experience at every site, • Support the growth of our Fresh and Commercial laundry services, • Spot opportunities to improve efficiency and drive business growth What You’ll Bring • Proven leadership background in retail, hospitality, or similar industries, • A proactive, business-focused mindset with strong problem-solving skills, • Excellent communication and team development skills, • A genuine passion for customer service and helping people grow This isn’t just another multi-site leadership role—it’s a chance to be part of something bigger. Help lead a growing brand, shape customer experiences, and make a meaningful impact in a fast-evolving industry. Excited to lead the change? Join us at SpinXpress and let's elevate laundry together. Compensation: $40,000 - $55,000 base + bonus Responsibilities: • Establish a workplace culture aligning with SpinXpress objectives and define the mission, vision, and values of SpinXpress within the Lubbock, TX district, • Recruit, conduct interviews, select, hire, and nurture an appropriate number of managers and attendants in the Lubbock, TX district, • Focus on team development to enhance customer satisfaction and operational excellence in the Lubbock, TX district, • Monitor and predict operational patterns and analysis for the Lubbock, TX district, • Create procedures complying with HR regulations specific to the Lubbock, TX district, • Guide, support, and develop staff, including overseeing the onboarding process for new employees in the Lubbock, TX district, • Encourage staff to take ownership and ensure accountability through consistent feedback in the Lubbock, TX district, • Lead employees to meet productivity, quality, and goal achievement expectations set by the organization within the Lubbock, TX district, • Manage employee work schedules, including training, call-ins, and overseeing overtime hours in the Lubbock, TX district, • Implement and refine processes and protocols to sustain operational excellence (quality, speed, efficiency, and output) continuously within the Lubbock, TX districtQualifications:, • A Bachelor’s degree or equivalent work experience is required for this position, • Previous experience in operations or related fields is essential, • The ideal candidate should have a strong background in retail, hospitality, or food service, • Demonstrated leadership and development qualities are a must, • Problem-solving and critical-thinking skills are crucial for this role, • Knowledge of basic economics, budgeting, and accounting principles is necessary, • Proficiency in the Microsoft Windows environment, including Excel, is required, • The ability to serve as a knowledgeable resource to the management team is essential for providing leadership and directionAbout Company About Us Here at SpinXpress, our Mission is to deliver a fun environment and experience while at work. Keeping our focus on providing an Excellent Customer Service Experience within our facilities and in our communities –Clean, Bright, and Safe – That’s The SpinXpress Way!