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Job Description Key Responsibilities: • Strategic Leadership:, • Develop and execute the IT support services strategy aligned with the organization’s business goals., • Lead the IT support team (including in-house Team and Managed Service Provider Team) to deliver high-quality, responsive, and efficient services., • Establish and enforce policies, procedures, and best practices for IT support operations., • Collaborate with senior leadership to align IT support services with the agency’s broader IT infrastructure and digital transformation initiatives., • Operational Management:, • Oversee day-to-day IT support operations, including the IT service desk, desktop support, network support, and enterprise application support., • Ensure effective incident, problem, and change management processes to reduce downtime and improve system reliability., • Monitor and report on key performance indicators (KPIs), service levels, and customer satisfaction metrics., • Manage escalated support issues and provide timely resolutions., • Oversee the deployment and management of IT assets, including hardware and software across the organization., • Team Leadership & Development:, • Lead, mentor, and develop a team of IT support professionals, fostering a culture of continuous learning and improvement., • Provide guidance, coaching, and professional development opportunities to team members., • Ensure proper staffing levels, skill sets, and coverage to meet operational needs., • Encourage cross-functional collaboration within the IT department and with other business units., • Vendor & Stakeholder Management:, • Manage relationships with third-party vendors, service providers, and suppliers to ensure that service agreements are met., • Manage Technology items purchasing for the agency., • Evaluate new technologies and tools that can enhance IT support services., • Develop and manage SLAs for service desk operations., • Negotiate and manage contracts and SLAs with external support partners., • Budgeting & Resource Management:, • Develop and manage the budget for IT support services, ensuring cost-effective solutions and adherence to financial constraints., • Identify opportunities for cost savings and process optimization within IT support functions., • Security & Compliance:, • Ensure that all IT support services comply with relevant security standards, regulations, and policies., • Implement and maintain procedures to safeguard sensitive data and protect the organization’s IT infrastructure from cyber threats., • Continuous Improvement:, • Drive continuous improvement initiatives by analyzing service performance data, identifying gaps, and implementing corrective actions., • Stay up-to-date with industry trends and emerging technologies to improve IT support services., • Crisis Management & Disaster Recovery:, • Oversee disaster recovery and business continuity planning for IT support services to minimize service disruptions during outages or critical incidents., • Education: Bachelor’s degree in Computer Science, Information Technology, Business Administration, or a related field, or equivalent relevant experience. Master’s degree preferred., • Experience: Minimum 10 years of experience in IT support services, with at least 5 years in a leadership role managing IT support services teams and operations., • Skills & Expertise:, • In-depth knowledge of IT service management frameworks, • Experience with IT support tools, service desk platforms, and remote support technologies (Zoho Desktop Central and Service Desk is preferred)., • Strong leadership, communication, and problem-solving skills., • Experience managing IT support operations across diverse business units., • Ability to drive operational excellence, efficiency, and a customer-centric approach to IT support services., • Strong project management skills with the ability to manage multiple projects and priorities., • Knowledge of IT security best practices and compliance requirements., • Experience with cloud-based IT support services and IT automation tools., • This position typically works in an office environment but may involve occasional travel to other agency’s locations or vendor sites., • Ability to work under pressure, with flexibility and adaptability to changing business needs. Technology Statement: Applicants may be responsible for providing the equipment and tools they need to work remotely as required, such as access to a computer, internet service, and phone service. Safe Horizon will discuss potential solutions with candidates and may assist where needed and agreed to in advance. Please follow this link to view complete EEO Law and complaint filing information: Know Your Rights: Workplace discrimination is illegal. Hiring Range: $90,400.00 - $98,000.00 Annually Full-time Hours: 35 Hours per week Full-time Benefits: Vacation Time, Paid Sick Time, Holidays, Medical, Dental, Vision, 403(b) Retirement Plan, Company Life Insurance, Medical/Dependent Care Flexible Spending Accounts, Tuition Assistance Program, Commuter Benefits Program, Gym Reimbursement, Parental Leave, Employee Learning Center

Job DescriptionDescription: Working closely with Director of Information Technology and key stakeholders, the Information Technology Manager is responsible for planning, coordination, implementation, control and completion of software and hardware projects, aligned with the strategy, commitments, and goals of the organization. The Information Technology Manager is also responsible for managing the provisioning, installation/configuration, operation, and maintenance of systems hardware and software and related infrastructure, including all network, telecommunication, and end user systems, to ensure all systems and related procedures adhere to organizational values and enable staff to meet business needs and requirements of the organization. ESSENTIAL JOB FUNCTIONS: · Works with the Director of IT in planning, scheduling, and implementing major initiatives. Manages projects by defining scope, goals, deliverables, tasks, and required resources; allocating project resources; creating schedule and project timelines; tracking deliverables and monitoring and reporting on project progress; evaluating and assessing results of project · Maintains organization’s effectiveness and efficiency by researching, recommending and delivering strategies, policies, and procedures for implementing and enhancing information technologies · Manages on-going cybersecurity initiatives including vulnerability scanning and remediation · Conducts system audits of implemented technologies for compliance and effectiveness, making recommendations for improvement · Secures systems by developing system access, monitoring, control, and evaluation structures, establishing and testing disaster recovery policies and back-up procedures and maintaining information security policies, procedures, and documentation · Creates, maintains, and documents standard operating procedures and guides for the IT department and organizational staff including, though not limited to, installation, configuration, usage procedures, and best practices · Maintains system performance by performing system monitoring and analysis, and performance tuning; troubleshooting system hardware, software, networks and operating and system management systems; escalating problems to vendors when applicable · Verifies the integrity and availability of all hardware, server resources, systems, and key processes, reviewing system and application logs, and verifying completion of scheduled jobs such as backups · Maintains and tests Disaster Recovery/Business Continuity systems · Manages maintenance of data center environmental and monitoring equipment · Manages and mentors technical staff · Prepares all users by organizing and/or conducting training and educational awareness programs in relevant IT areas such as cybersecurity threats, IT policies and procedures, compliance, and software and hardware in use. Develops and provides reference materials and support documentation · Provides Tier III/other support per request from various constituencies. Investigates and troubleshoots issues · Manages administration of data and telecommunications operations for the Carpenters Training Center · Interfaces with contractors performing data and power work at the Benefit Funds, District Council and Carpenters Training Center offices. Requirements: REQUIREMENTS/EDUCATION: · Bachelor’s degree in Computer Science or equivalent combination of education, experience, and certifications · Ten (10) plus years hands on IT experience including computer networks, network administration and network installation · At least (5) years of IT management experience · Cybersecurity experience a plus · Excellent oral and written communication, organizational, technical, and analytical skills · Ability to work on multiple projects simultaneously · Excellent time management skills OTHER SKILLS & ABILITIES: · Strategic Planning - researches and recommends innovative, and, where possible, automated approaches for system administration tasks, identifying approaches that leverage current resources and provide economies of scale · Teamwork/Communication - interacts with employees, departments, and others cooperatively and professionally; solves and resolves issues constructively; contributes to improvement of employee morale · Compliance – exhibits professional and ethical behavior by observing conflicts of interest, confidentiality, compliance, and other policies; sets example for employees, encouraging compliance by adhering to policies and regulations · Productivity and Accountability – demonstrates the ability to set goals, assign priorities, anticipate problems, delegate tasks, and achieve results; accepts responsibility for outcomes and encourages employees to be accountable for their actions · Educator/Trainer - manages and develops staff; ensures staff skills are consistent with job responsibilities; conducts performance reviews and addresses employee relations issues in timely fashion and with sensitivity; sets appropriate goals for employees to develop their skills and improve their usefulness to the organization · VMware, Windows Server, Active Directory, Cisco Security. Cisco Networking · Windows Desktop Operating Systems, Microsoft Office Suite, and Office 365 This is NOT a remote position. This position is required to be in the office 5 days a week. Candidates will be required to show proof of being fully vaccinated against COVID-19 upon commencing employment. Reasonable accommodations will be considered on a case-by-case basis for exemptions to this requirement in accordance with applicable laws.

Job Description TITLE: Senior Intune Mobility EngineerLOCATION: Hybrid - New York or ChicagoDURATION: 6 monthsPosition SummaryCompany X is seeking a highly motivated Senior Intune Mobility Engineer to join the Desktop Engineering Team. The candidate will be responsible for the 3rd party application lifecycle, automating workflows, documentation, enterprise workstation management, project management and level 3 support.This person will be required to use exceptional communication skills to interact with geographically distributed teams of varying knowledge levels, while collaborating on incidents and projects. This position can be in Chicago or NY.Essential Job FunctionsThe Senior Intune Mobility Engineer’s primary responsibilities include: • Lead the design, implementation, and management of Microsoft Endpoint management/Intune solutions., • Lead architecture and design sessions for Mobile applications, planning for both business and technical requirements and assist with product roadmap development., • Implement system security requirements defined under Information Security standards., • Work on projects that include multi-tier application review, onboarding, and maintenance., • Develop and execute test plans to check infrastructure and system performance., • Maintain SME level knowledge on various mobile and desktop products., • Work with application vendors regarding application compatibility for upgrades and migration projects, including being a liaison between vendors and IT staff., • Schedule upgrades and migrations with users, maintain change management data, complete the upgrades in deployment system, facilitate and track feedback from the users - post-rollout., • Create end user documentation and training material for IT Staff., • Incident & service management; logging of requests, support calls and escalating where appropriate into the Service Management tool., • Share a rotation / on-call nights and weekend support.Preferred Qualifications, • Expert level troubleshooting skills, able to quickly identify client issues, and be able to conduct in-depth diagnostics on Microsoft Intune products and services., • Experience with troubleshooting and configuring device connectivity., • Strong understanding of generally accepted system administration methodologies, tools, and techniques, and desire to instill these practices in both individual and teammates’ work., • Knowledge in MAM (Mobile Application Management), Apple Business Manager (ABM), VPP / DEP, and Android Zero Touch., • Active Directory concepts such as Kerberos, LDAP, Certificates and Security Groups., • Understanding of networking, firewalls, and common datacenter infrastructure., • Understanding of Industry best practices for mobile security and separation of corporate and personal priorities., • Good written documentation skills and demonstrable experience of documenting systems and procedures., • Passion for providing outstanding support for inbound incident tickets, as well as foresight to assess risk and scale., • Ability to maintain skillset up to date as the product evolves continually., • Excellent interpersonal and communication skills, including an ability to interact with users of varying technical skill levels., • Strong project management skill with some experience leading projects., • Ability to work independently and without the need for supervision, as well as collaboratively within the team and across various IT groups and business units., • Knowledge of Cloud Identity (Azure Active Directory, AAD Sync, Role-based access control)., • Knowledge of BlackBerry UEM., • Knowledge of Certificate and Certificate Chain Authority., • Knowledge of SQL queries and ability to create ad-hoc custom reports., • Experience in Financial sector preferred.Basic Qualifications, • Bachelor’s degree in Computer Science or Management Information Systems., • Minimum of 5 years of experience working in a large implementation of 1000 or more mobile devices., • Minimum of 2 years with Microsoft Intune mobile device management., • Minimum of 3 years of technical experience supporting an industry-leading MDM solution (Intune, AirWatch, Blackberry, MobileIron).

Job Description MetTel is a global communications solutions provider with the most complete suite of fully managed services that focus on secure connectivity, and network and mobility services. We simplify communications and networking for business and government agencies. Our customers include many of the Fortune 500, and Gartner recognizes us as an industry leader. We have the broadest portfolio of technology and integrated partnerships, as well as our private network, which we use to create tailored solutions design, deployment, and ongoing management, driving cost savings, efficiency, innovation, and the ability to focus on core objectives. We believe that each team member is a key to the success and sustainability of the group. In order to achieve this, we offer an environment where all professionals can grow and develop their skills and competencies, collaborate with diverse professionals, share knowledge and enjoy a rewarding career. We're hiring an IT Solutions Manager to lead the strategy, implementation, and optimization of our security and mobile device management (MDM) solutions. This role sits at the intersection of IT, security, and operations—owning the deployment and lifecycle of security products (e.g., MDM, Mobile Threat Defense). The ideal candidate combines hands-on technical knowledge with strong leadership and project management skills, capable of driving cross-functional initiatives and owning vendor relationships. ROLE AND RESPONSIBILITIES: Strategic Ownership & Execution · Collaborate with Product Architect on a roadmap for IT solutions focused on device security, MDM, and endpoint protection · Support the evaluation, selection, and implementation of new IT solutions and vendors · Lead a team of MDM Administrators and Solution Managers · Manage cross-functional project delivery in collaboration with Product, Onboarding, Operations teams · Build and manage internal documentation, SOPs, and process improvement relating to MDM, MTD and other solutions Mobile Device Management (MDM) · Own administration of MDM platforms (e.g., ScaleFusion, Workspace ONE). · Build best-in-class processes relating to device enrollment, provisioning, compliance policy enforcement, and deprovisioning · Standardize configurations and OS baselines across mobile and desktop environments (macOS, iOS, Windows, Android). · Lead projects for automation of routine tasks, zero-touch deployment, and policy updates. · Conduct regular audits of endpoint fleet and MDM platform for gaps or misconfigurations · Build best-in-class deployment, management and support processes to deliver service excellence to customers Security Products Management · Own administration of MTD platforms (e.g., Checkpoint Harmony Mobile). · Manage the deployment and lifecycle of endpoint security tools including Mobile Threat Defense · Own technical architecture and policy for device management, endpoint compliance, and security tooling · Build best-in-class deployment, management and support processes to deliver service excellence to customers Vendor Management · Manage vendor relationships for MDM, endpoint protection, and device security solutions. · Track licensing, renewals, and budgeting for associated platforms. DESIRED QUALIFICATIONS: · 8+ years of experience in IT infrastructure or endpoint management, including 2+ years in a lead or managerial role. · Strong hands-on experience with MDM platforms (e.g., Checkpoint, ScaleFusion, WorkspaceONE) and endpoint security tools. · Proven ability to manage multiple stakeholders and deliver cross-team technical projects. · Experience with automation and scripting (PowerShell, Bash, or Python) is a plus. · Strong communication skills and the ability to translate technical topics for non-technical audiences. *The salary range reflected is a good faith estimate of base pay for the primary location of the position. Our compensation reflects the cost of labor across several U.S. geographic markets, and we pay differently based on those defined markets. The U.S. pay for this position is up to $155,000 annually. Pay varies by work location and may also depend on job -related knowledge, skills, experience and abilities of the successful candidate. Your recruiter can share more about the specific salary range for the job location during the hiring process. Keywords: MDM, MobileDeviceMgmt, Mobility MetTel is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. To learn more about our company visit us at

Job Description About the job Join Verinext, a trailblazer in digital business transformation, and embark on a journey to influence the technological landscape. With a strong emphasis on digital systems, data management, and hybrid IT solutions, we empower our clients to expand their digital footprint and enhance operational productivity. Our collaborative work environment and a decade of recognition as the "Top Workplace" by the Philadelphia Business Journal are among the many factors that foster growth and fulfillment among our team members. Join our dynamic team as an on-site System Administrator in Manhattan, NY, collaborating with our client to enhance their enterprise IT environment. You will manage network infrastructure, servers, Meraki firewalls, switches, and access points. Your responsibilities include handling workstation imaging, provisioning, Office 365, Active Directory, DNS, and DHCP administration. You will also provide first and second-level support, create and configure Group Policy Objects (GPOs), and manage Hyper-V and VMware virtualization environments. Additionally, you will oversee Microsoft Azure solutions, including virtual machines (VMs), Azure Active Directory (Azure AD), conditional access policies, multi-factor authentication (MFA), and backup/restore processes. Enjoy the flexibility of traveling to various office locations in Manhattan, Queens, Brooklyn, and the Bronx to conduct site surveys and support critical IT operations. Requirements Position Responsibilities: This role requires proven, hands-on experience supporting and managing live IT environments, actively working in production settings, handling live incidents, deploying configurations in real-time, and supporting end users and infrastructure in business-critical situations. • Log incidents and requests into the ITSM platform, • Provide onsite, telephone, remote, and email support, • Perform configurations and troubleshooting of Windows Server, DNS, DHCP, VPN Clients, Group Policy, Folder Permissions, Firewalls, Printers, Office 365, Active Directory, Azure VMs, Mac workstations, Meraki firewalls, switches, and access points, and network connectivity issues, • Create, configure, and filter Group Policy Objects (GPOs) to enforce security and configuration standards across the enterprise, • Configure and manage Hyper-V and VMware virtualization environments, hosts, and VMs, • Provide technical support for Microsoft Office Applications and Office 365, • Manage email security, policies, and configuration, • Create and remove user accounts in Hybrid Active Directory and other systems, according to pre-defined templates or procedures, • Image and provision desktops/laptops for new/existing users, • Facilitate repairs with equipment vendors, • Perform Disaster Recovery testing on network infrastructure and servers, • 2+ years of related experience, • Proven, hands-on experience supporting and managing live IT environments, including working in production settings, handling live incidents, deploying configurations in real-time, and supporting end users and infrastructure in business-critical situations, • Hands-on experience with the following technologies: Windows Desktop Platforms, Windows Server, Exchange Server, Small Business Server, Active Directory, Meraki firewalls, switches and access points, DNS and DHCP administration, Mac and Microsoft Office Applications, • Experience with SCCM and Intune, • Experience in creating, configuring, and filtering Group Policy Objects (GPOs), • Hands-on experience with Office 365 management: user management, policy management, • Experience with Azure environment: VMs, Azure AD, Conditional Policies, MFA, Backup, and Restore, • Hands-on experience with MFA solutions. Preferred Microsoft MFA and DUO MFA, • Experience in configuring and managing Hyper-V and VMware virtualization environments, hosts, and VMs, • Up to 20% travel to other locations within the five boroughs, • A Bachelor's degree in Information Systems, Engineering, Business, or other related field and 2 years related experience, or 4 years related experience and/or training, • Strong customer service skills, • Basic network experience: subnet, VLAN, rules, • Familiar with the ticketing system (Zendesk preferred), • Ability to work independently and in a team environment, • Strong verbal and written communication skills, • CompTIA: A+, Network +, • ITIL, • Health Care Plan (Medical, Dental & Vision), • Retirement Plan (401k, IRA), • Paid Time Off (Vacation, Sick & Public Holidays)

Job DescriptionAbout Us:Live experiences help people cross today's digital divide and focus on what truly connects us – the here, the now, this once-in-a-lifetime moment that's bringing us together. To fulfill Gametime's mission of uniting the world through shared experiences, we make it easy for people to discover and access the live experiences that matter most.With platforms on iOS, Android, mobile web and desktop supporting more than 60,000 events across the US and Canada, we are reimagining the event ticket industry in order to move at the speed of life.About the Role We're looking for a highly analytical and business-savvy Senior Pricing Data Scientist to join our Pricing Strategy team. In this role, you'll design and execute advanced pricing models, lead experimentation efforts, and uncover insights that power monetization and growth. You'll work cross-functionally with Product, Analytics, Revenue, and Engineering to ensure our pricing strategies are data-driven, rigorously tested, and aligned with customer value. This is a high-impact opportunity for someone who thrives at the intersection of data science, economics, and strategy, and who is passionate about using data to influence pricing, product design, and long-term business outcomes. Key ResponsibilitiesModel Development & Optimization • Design, build, and maintain pricing and demand elasticity models using statistical and machine learning methods., • Leverage behavioral, transactional, and marketplace data to optimize price points, discount strategies, and product bundling., • Develop tools to support scenario modeling, revenue forecasting, and price testing simulations.Experimentation & Testing, • Design A/B and multivariate experiments to test pricing changes, discount strategies, and offer configurations., • Analyze test results with statistical rigor, including significance testing, confidence intervals, and causal inference techniques., • Partner with experimentation platform owners to automate and scale pricing experiments across channels and customer segments.Insight Generation & Strategy Support, • Conduct in-depth analyses of customer willingness to pay, price sensitivity, and competitor pricing strategies., • Deliver insights on monetization opportunities, marketplace dynamics, and revenue optimization levers., • Partner with strategy and product teams to develop recommendations based on model outputs and empirical evidence.Cross-functional Collaboration, • Collaborate closely with Product Managers, Engineers, and Revenue teams to embed pricing intelligence into user experiences., • Translate complex technical findings into actionable business recommendations for stakeholders across the org., • Contribute to roadmap planning, strategic decision-making, and post-launch pricing reviews. What You BringRequired Qualifications • 5+ years of experience in data science, pricing analytics, or quantitative strategy roles., • Advanced proficiency in Python or R, SQL, and statistical modeling techniques., • Strong experience with A/B testing frameworks and causal inference methods (e.g., regression, matching, difference-in-differences)., • Solid understanding of pricing theory, elasticity modeling, and optimization.Skills & Attributes, • Excellent problem-solving and critical thinking skills; able to distill ambiguity into structured analyses., • Business-oriented mindset with the ability to prioritize impact and communicate clearly with non-technical audiences., • Self-starter with a passion for experimentation and continuous improvement.Preferred, • Degree in Data Science, Statistics, Economics, Applied Mathematics, or a related quantitative discipline (Master's or PhD preferred)., • Experience in a consumer-facing marketplace, e-commerce, or SaaS environment., • Familiarity with tools such as Looker, Amplitude, dbt, or in-house experimentation platforms. Why This Role Matters Your work will help define how we price, scale, and monetize our products. By bringing science and experimentation to our pricing approach, you'll directly impact revenue growth, customer satisfaction, and strategic decision-making. What We can Offer: • Flexible PTO, • Competitive salary & equity package, • Monthly Gametime credits for any event ($1,200/yr), • Medical, dental, & vision insurance, • Life insurance and disability benefits, • Diverse Family-forming benefits through Carrot Fertility, • 401k, HSA, pre-tax savings programs, • Company off-sites and meet-ups, • Wellness programs

Job Description This is a mid-level to senior position with Hazen and Sawyer. This position will be part of the Cloud Services team, which provides professional level cloud-based software systems and architecture to create digital products to support Hazen’s core business. The team works both internally and with clients to identify digital product needs and coordinates closely with the subject matter experts to develop software systems to implement those needs. This position will report to the Director of Cloud Services and will be a member of a small mixed-discipline team all working together to bring modern cloud-based applications to the Hazen digital products portal. This position will involve, but is not limited to, working with water modeling experts to improve models, AI/ML experts to expose models via web applications, executing software engineering processes to capture users stories and requirements from customers and internal Hazen teams, designing and implementing full-stack solutions giving users an intuitive user interface, a robust server-side logic tier, and cloud-solutions based on accepted Well Architected Framework guidelines. The ideal candidate will have 5 to 7 or more years of experience in software development using a variety of technologies such as C#, Blazor, JavaScript and JavaScript based technologies such as ReactJS or Svelte, HTML and CSS; and will hold a Bachelor’s and/or Master’s Degree in relevant computer science or related fields. A robust background in software deployment, adeptly managing branches, and leveraging GitHub for seamless, automated deployment processes is a must. Excellent communication skills and experience working with clients, strong subject knowledge, humility, and tact are required for success. Fundamental knowledge of cloud computing concepts and building cloud-native applications is a must The ideal candidate will possess the ability to be self-managing and self-directing and be able to complete requisite tasks independently or with a team. The candidate should be comfortable taking a leading role in the team or supporting others to have positive project outcomes. The candidate should have demonstrated knowledge of rapidly acquiring new skills and being able to work in a variety of programming languages and technologies concurrently Excellent communication, teamwork and problem-solving skills are also required. Job Responsibilities include, but are not limited to: • Update and enhance existing C# based web and desktop applications to solve complex mathematical and engineering problems., • Develop and promote AI/ML solutions to improve software development efficiency and streamline the water resources modeling and engineering processes., • Maintain, debug and provide bug fixes, features and enhancements for existing software, • Create, document and implement strategies for deploying developed software to the cloud, • Assist in migrating an existing C# and C++ application into a cloud native deployment, • Create, document and execute test plans to ensure developed software is of the highest quality, meets requirements, and handles errors and exceptions appropriately, • Participate in Hazen directed software development processes and standards, meetings and use Hazen provided source code repositories and accepted DevOps patterns, • 5 to 7 or more years of software development experience is required, • A Bachelor’s or Master’s degree in Computer Science, Engineering, or related STEM field, • Demonstratable interest in environmental science, water quality, water treatment, or water resources management, • Experience with software, • Demonstratable knowledge of cloud computing concepts and building cloud-native/cloud-hosted applications is required, • Experience with the Azure cloud is ideal Employment Type: Full-time. Hybrid work policy (3 days/week in-office)

Job Description We are looking for a Junior Software Engineer (Backend) who is experienced and brings deep expertise in backend development. You will join a small, talented team and lead efforts to architect scalable solutions, drive technical excellence, and support our vision for a future where client plays a critical role in shaping the internet's evolution. Requirements • BS or MS degree in a STEM major or equivalent job experience required, • 2+ years of experience in software development and writing very high-quality code that is robust and easy to maintain, • Knowledge on how to build large scalable systems, • Knowledge and experience in identifying and solving issues with intricate, live software systems, as well as in-depth familiarity with contemporary software development processes such as continuous integration and continuous deployment., • Strong analytical and problem-solving skills, with an ability to troubleshoot and resolve data flow issues, • Develop new features and software improvements, • Test, deploy and debug backend API services, • Designing, building, and optimizing scalable data pipelines to process and integrate data from various sources in real-time or batch modes, • Write clear, tested, documented code, • Create and review technical design, code, and documentation, • Golang, Python, Redis Clusters, Kubernetes

Job Description About Daiwa Capital Markets America Inc.: Incorporated in 1964, Daiwa Capital Markets America Inc. (“DCMA”) is a New York-based registered securities broker-dealer, a futures commission merchant, a primary dealer of U.S. Treasury securities, and a member of the New York Stock Exchange and other major U.S. exchanges. Our main focus is on the sales and trading of Japanese, Asian, and U.S. equities, fixed income instruments, financial futures, and investment banking for institutional customers. DCMA’s ultimate parent company is Daiwa Securities Group Inc., one of the largest brokerage and financial services groups in Japan. Position Overview: As a Front Office Technical Support Specialist, you will deliver premium end-to-end white glove support for our three key front office departments: Fixed Income, Equities, and Investment Banking. This role requires the expertise to manage front-office and market data applications, as well as resolve desktop issues rapidly and efficiently. Your focus will be to ensure seamless operations for our critical front-office employees by providing top-tier technical assistance and solutions. Core Responsibilities: • Deliver expert front-office technical support and tailored solutions to address complex trading floor issues, ensuring exceptional user satisfaction and minimal disruptions., • Morning vendor and in-house Front office facing application check-outs (on rotational basis)., • Analyze, diagnose, and document challenges specific to front-office trading and sales environments, proactively implementing solutions to optimize ongoing operations., • Assist with front-office hardware and software configuration and deployment to ensure seamless integration with existing trading systems and adherence to industry standards., • Implement and enforce front-office-centric IT policies, offering strategic guidance to uphold system security, data integrity, and compliance specific to trading activities., • Troubleshoot and resolve front-office application and system issues with a focus on minimizing trading disruptions, escalating complex issues when necessary to ensure rapid resolution., • Conduct pilot testing of new trading software releases in the front-office environment, ensuring optimal performance before full-scale deployment., • Oversee the rollout, upgrades, and release management of front-office software in Windows environments, ensuring minimal impact on trading activities., • Champion innovation through participation in front-office-focused projects, driving enhancements that directly benefit trading and sales processes., • Provide robust support and training for market data systems, ensuring that front-office teams leverage these tools for maximum trading efficiency and effectiveness., • Respond swiftly to trading floor issues and outages, minimizing downtime to maintain an uninterrupted trading environment., • Coordinate with vendors to manage and optimize the installation of communication lines and critical trading infrastructure, ensuring seamless operational support., • Monitor vendor trading data, ensuring precision and reliability to align with critical front-office business requirements., • Manage and optimize desktop software installations and support for traders and sales representatives, enhancing functionality for trade execution., • Interact with vendors to efficiently manage user credentials, including updates and regular reviews, to support dynamic trading operations, and prevent audit findings., • Oversee the management and optimization of software subscriptions and entitlements (Bloomberg, Tradeweb, etc.), ensuring cost-effective solutions for the trading floor., • Administer and maintain key front-office platforms, ensuring high performance and user satisfaction specific to trading requirements., • Execute Market Data Server patching and actively participate in disaster recovery and business continuity planning to safeguard front-office operations., • Minimum 10 years of experience in front office support and/or market data support roles., • Demonstrated expertise in market data system management and support with superior troubleshooting skills., • Outstanding communication skills for effective interaction with users and vendors., • Ability to manage technological enhancements and provide strategic solutions in a dynamic work environment. Daiwa Capital Markets America Inc. has a vibrant company culture made up of a diverse team of professionals. We seek to foster an atmosphere in which our employees understand, respect, and inspire each other. We will continue to build a culture that encourages everyone at DCMA to take pride in their work. How we work — individually, with each other, and with our communities — is just as important as what we do and shapes who we are as an organization. Our people are our most important asset, and as a result, we offer a competitive and robust total rewards package which includes, but is not limited to: • Competitive Benefits Package (Medical, Dental and Vision), • Ancillary Insurance (Basic Life Insurance, AD&D Insurance, and Short & Long-term Disability), • Flexible Spending and Health Savings Accounts (FSA and HSA), • Employee Assistance Program (EAP), • Comprehensive health and wellness benefits, • Parental Leave, • Family building benefits, • 401(k) with company match, • Paid Time Off and holidays, • Professional development, educational assistance and training programs DCMA provides equal employment opportunities for all applicants and employees. We are committed to providing a work environment that is free of discrimination and harassment. DCMA prohibits discrimination based on race, color, religion, gender identity, national origin, sexual orientation, age, disability, military or veteran status, or other attributes protected under applicable federal, state, or local laws.

Job Description The Presales Manager: Digital Workplace (DWP) PreSales Manager will be primarily responsible for creating winning Propositions and solutions for all Work Place Solutioning opportunities in North America Geography The DWP Presales Manager will have responsibility to provide technical solution. He/she will also be responsible for front ending all Solution Discussions with Customers, Onsite Sales team along with Sales Leaders, BDM’s, Account Managers, Solutioning experts and EUC Architects. He/she will report into the Geography Presales leaders and will take directions from him/her Job Location: Chennai / Bangalore / Noida Requirements • 10+ years of IT experience, mostly in the areas of Infrastructure services and management, • The core focus of the role is to define requirements and deliver propositions/solutions to meet the needs of a variety of clients. There will be a particular focus on major end user computing infrastructure engagements., • Lead Presales activities for EUC services engagements and scope complex or critical IT programmes as well as high level business cases. Participate to develop and manage architecture governance structure on the basis of business, and IT strategies, as relevant for End User Services., • Working closely with sales team to support sales bid processes and generate leads and opportunities ., • Selecting and/or reviewing approaches and standards to suit client challenges and opportunities, • Extensive experience acting at a senior level with responsibility of delivering business critical solutions into enterprise scale organisations., • Experience of end-user computing solutions across a variety of business and IT functions – including knowledge of solution areas and vendors such as Microsoft, Citrix, VMWare, VDI, MSOffice, desktop migration., • Proven value delivery through complex, large scale solutions from business case to project review, • Should have in-depth understanding of technology stack and the next generation technology innovations in Market place., • Should possess excellent commercial acumen and experience of integrating and aligning business requirements, functional requirements and technical solutions, • Should have a thorough understanding of Public Cloud Architecture and its integration with On-premise solutions, • Knowledge of Active Directory, Messaging, Application Services., • Strong domain knowledge of End User Computing & Service Desk - Rich experience in Solution design for End User Projects and Managed Services deals., • In depth knowledge of key technologies like VDI, SCCM, MS Platforms related to end user, Citrix/VMware, • Have Strong Desktop Virtualization concepts (Planning, Consulting, Architecting, Implementing). Aware of various Desktop Virtualization models such HSD, Terminal Services, Client Side Virtualization. Good Knowledge of Application Virtualization platforms including XenApp, App-V and ThinApp. Knowledge in Active Directory, Group Policy and System policy, • Flair for pre-sales, customer interaction and fluency in communication is crucial. Exhibits excellent interpersonal skills. Should have excellent Communication Skills and should be able to successfully interface with Customer for Technical discussions. Rich Experience of handling CXO level discussions and positioning solutions, Excellent Presentation Skills Should have a thorough understanding of creating complex EUC Solutions and should have been responsible for creating Solutions as requested by the Customer in the RFP/RFI process.

Job Description FP&A Manager – Asset Management Midtown Manhattan (Hybrid: Tues–Thurs in office) A leading global financial services firm with deep roots on Wall Street is seeking an experienced and motivated FP&A professional to join its Front Office FP&A team. This high-visibility role will serve as the finance lead for the Asset Management division, with secondary support for other front-office businesses. The position offers direct exposure to senior executives, complex fund structures, and strategic projects across the organization. Key Responsibilities: * Own and maintain the Asset Management P&L, including monthly close, variance analysis, and reconciliation to GAAP. * Deliver recurring financial reports and performance packs for business heads and Finance leadership. * Analyze revenue drivers (management fees, performance fees) and expense trends, highlighting key business factors. * Partner with Product Control, Corporate Accounting, and Fund Accounting to reconcile results and resolve issues. * Lead budgeting and forecasting cycles, ensuring alignment with corporate objectives. * Develop and enhance reporting tools (Excel, Power BI) to improve transparency, efficiency, and analytics. * Conduct ad-hoc analysis and support senior management on strategic initiatives and special projects. Qualifications: * 5–10 years of progressive experience in FP&A, finance, or accounting, with direct exposure to Asset Management. * Extensive hands-on experience with various fund structures: LP, GP, LLC, Master Feeder, Fund of Funds, Open-End, Closed-End, ETFs (required). * Bachelor’s degree in Finance, Accounting, or Economics; MBA, CPA, or CFA strongly preferred. * Strong understanding of AUM-based revenue models, performance fees, fund-level expense allocations, and industry metrics. * Proven ability to influence senior stakeholders in a fast-paced, dynamic environment. * Exceptional analytical, problem-solving, and communication skills with the ability to distill complex data into actionable insights. Company DescriptionAtlas Search is an executive recruiting firm dedicated to placing accounting, finance, middle office, information technology, human resources, and office / accounting support professionals. Our clients range from Fortune 500 to start-ups and we service all industries ranging from Financial Services to Media & Entertainment. We were founded on the principle of relationships; our firm has been built on partnering with candidates and clients with a focus on their long-term interests. We provide Technology professionals like yourself on a permanent basis for our clients across all industries. Specialties include: Software Engineers, Web Developers, iOS/Android Engineers, Data Analysts, Business Intelligence, Data Engineers, Data Scientists, Help Desk/Desktop Support, Systems Administrators/Engineers, Network Administrators/Engineers, Cloud/DevOps Engineers, Application Support, Business Analysts, Project Managers, IT Managers, CTOs, etc.Atlas Search is an executive recruiting firm dedicated to placing accounting, finance, middle office, information technology, human resources, and office / accounting support professionals. Our clients range from Fortune 500 to start-ups and we service all industries ranging from Financial Services to Media & Entertainment. We were founded on the principle of relationships; our firm has been built on partnering with candidates and clients with a focus on their long-term interests. We provide Technology professionals like yourself on a permanent basis for our clients across all industries. Specialties include: Software Engineers, Web Developers, iOS/Android Engineers, Data Analysts, Business Intelligence, Data Engineers, Data Scientists, Help Desk/Desktop Support, Systems Administrators/Engineers, Network Administrators/Engineers, Cloud/DevOps Engineers, Application Support, Business Analysts, Project Managers, IT Managers, CTOs, etc.

Job Description Job Title: Web Manager Department: Marketing Reports To: VP of Marketing & Communications Designation: Full Time Salary: $75,000 – $85,000 Work Model: In-Person Start Date: July 2025 Spread joie de vivre through language, culture, and connection! Attracting over 100,000 visitors annually, L’Alliance New York is the city’s premier center for French language and francophone arts and cultures. As an independent, not-for-profit organization, L’Alliance New York’s mission is to provide our members and students with engaging French language classes and audacious multi-disciplinary programming that celebrates the diversity of francophone cultures and creativity around the world. L’Alliance New York is internationally known for offering the largest selection of fully-immersive French language courses for students aged one to 101, and for its renowned cultural programming including the annual Bastille Day celebration that takes place on New York’s famed Madison Avenue, attracting over 30,000 visitors each year; the Crossing The Line arts and performance festival that engages NYC cultural institutions in bringing dynamic international artists to audiences; Animation First, the biggest animation festival in the U.S; and the Comic Arts Fest, celebrating the intersection of American and francophone comic arts. Position Summary The Web Manager is responsible for the overall maintenance, operation, and continuous optimization of our website, lallianceny.org. This role manages all website content, design, and technical aspects, ensuring a seamless user experience and a strong, effective online presence. Reporting to the VP of Marketing & Communications, the Web Manager collaborates closely with the Marketing team and the entire organization to align website content and functionality with organizational goals. Key Responsibilities Content Management • Ensure the website design is visually appealing, user-friendly, and responsive across desktop and mobile platforms., • Troubleshoot and resolve technical issues quickly to minimize downtime or user disruption., • Maintain website security protocols and perform regular updates to keep the site safe and stable., • Monitor website traffic and analyze user behavior using analytics tools., • Work closely with the Marketing Director to implement SEO best practices and optimize site visibility in search engines. Who You Are This role might be a great fit if: • You are technically savvy, with fluency in web technologies and programming languages including but not limited to PHP, HTML, CSS, and JavaScript., • You have deep experience with WordPress—the Bricks builder platform experience is a strong plus., • You are a problem-solver who can troubleshoot and resolve technical issues independently and proactively identify areas for improvement., • You communicate clearly and effectively, translating technical concepts into understandable updates for colleagues across departments., • You are analytical and data-driven, comfortable interpreting website traffic and user behavior to guide enhancements., • Proven experience managing and maintaining websites, especially WordPress sites., • Strong understanding of web development languages (PHP, HTML, CSS, JavaScript)., • Familiarity with SEO principles and tools., • Experience with web analytics platforms (e.g., Google Analytics)., • Excellent written and verbal communication skills with a superior eye for detail At L’Alliance New York, you’ll be part of a supportive, mission-driven organization dedicated to spreading joie de vivre through language and culture. We offer: • Generous paid vacation and holiday package, • Health, dental, and vision insurance with employer contribution, • 403(b) retirement savings plan with up to 5% employer match after 2 years, • Free French classes and discounted cultural programs, • Pre-tax commuter benefits (CBP) and flexible spending account (FSA), • Complimentary L’Alliance New York membership, • The opportunity to contribute your technical expertise to a culturally rich, impactful nonprofit that connects diverse francophone communities with New York and beyond. TO APPLY: Please submit a resume, cover letter, and references. Please note: Due to the volume of applications we receive, only candidates selected for an interview will be contacted. Employment at L’Alliance New York is at-will, meaning that either the employee or the organization may end the employment relationship at any time, with or without cause or notice, unless otherwise specified in a written agreement. If you require a reasonable accommodation to participate in the application or interview process, please reach out via the same email address. L’Alliance New York is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, creed, color, marital status, religion, gender, sexual orientation, national origin, disability status, citizenship status, protected veteran status, or any other characteristic protected by law. Powered by JazzHR DImbnfBAoy

Job DescriptionSalary: 65k to 95k • Benefits Offered: Dental, Medical, Paid Time Off, Retirement, Vision Requirements: • Experience in Administering Windows Based Networks., • Desktop Support skills in a Windows Environment., • Active Directory / AAD Administration Skills., • Knowledge in Office 365 Administration., • Knowledge in Windows Desktop & Server Operating Systems, • Knowledge of Hyper-V, and Basic VM Operations, • Knowledge of Basic TCP/IP protocol and network services., • Ability to follow directions/procedures., • Ability to work in a team environment., • Must be able to speak and write English fluently., • Must have 5 Years' Experience in IT Field.

Job Description Overview CTG is seeking an Infrastructure Security Engineer / Systems Engineer to work onsite in NYC. Must have proper work authorization, and this position does not allow for C2C or 1099. Location: Onsite in NYC 5 days per week (Must have a valid drivers license) Duration: Long term contract that could be a contract to hire Key Responsibilities: Operating Systems & Servers: • Proficiency with Windows Server/Desktop operating systems, including user administration, file systems, software, and services., • Experience managing Linux operating systems, Workstations, and Application Servers., • Understanding of servers and various storage RAID configurations., • Experience with Nutanix clusters, including design and implementation of Nutanix environments., • Management of Active Directory, including backup and recovery of domains and Group Policy Object (GPO) setups., • Strong understanding of fundamental networking concepts and troubleshooting (DHCP, DNS, routing, firewalls)., • Experience with network security tools such as NIDS/NIPS, proxies, secure web gateways, and firewalls., • Fundamental understanding of security principles, ACLs, encryption, and intrusion detection/prevention systems., • Proficiency in scripting languages such as PowerShell, Bash, Ksh, Perl, or Python for automating routine tasks., • Ability to actively monitor the entire infrastructure and troubleshoot servers., • Bachelor's degree in Computer Science, Information Technology, Information Security, or related field (or equivalent experience)., • Minimum of 8 years of experience in IT support, including 3-5 years of hands-on experience in cybersecurity, system administration, or a related role., • Strong technical knowledge of various computing platforms, including servers, networks, and storage., • Well-organized, detail-oriented, and flexible to handle multiple assignments and meet deadlines with a safety mindset., • Ability to exercise good judgment, integrity, and make sound business decisions., • Versatility, adaptability, and a willingness to learn new technologies., • Willingness to provide off-hour, on-call support for workstations, servers, and other system-related issues, including travel to various supported sites., • Flexibility to work overtime and adjust work hours for emergencies or scheduled work outside normal business hours., • 2nd and 3rd-level technical support, • Ability to intrepid, modify and write scripts and SQL queries, • Analysis of cyber activity / threats, • Experience with Splunk, • Failover Manager administration with clustering VMware To Apply: To be considered, please apply directly to this requisition using the link provided. For additional information, please contact Tana Stilloe at . Kindly forward this to any other interested parties. Thank you!

Job DescriptionSalary: $85,000 - $110,000 About Dore Partnership Dore Partnership is a distinguished global specialist executive search firm dedicated to empowering corporate leadership by delivering exceptional talent and advice. Since our inception in 1997, we've been at the forefront in advising and partnering with organizations in the financial services, technology, and data sectors. Our dynamic team, based in New York and London, is committed to cultivating excellence in companies worldwide. Role Overview We are seeking a proactive and experienced IT Support & Systems Administrator to join our Technology team. You will play a crucial role in maintaining and enhancing our IT infrastructure, ensuring its reliability, security, and efficiency. You will provide essential technical support to our team of consultants and operational staff, enabling them to perform their roles effectively in a fast-paced, professional services environment. The ideal candidate is technically proficient, security-conscious, and possesses excellent problem-solving and communication skills. Key Responsibilities: • Infrastructure Management: Maintain and administer core IT infrastructure including Windows Servers, Active Directory, Group Policy, virtualization environments (e.g., VMware, Hyper-V), and network devices (switches, routers, firewalls, Wi-Fi)., • Cloud Services: Manage and support our Microsoft 365 environment (Exchange Online, SharePoint Online, Teams, Azure AD, Intune)., • User Support: Provide timely and effective 1st and 2nd line technical support to end-users (both in-office and remote) for hardware, software, network connectivity, printers, mobile devices, and AV equipment., • Security & Compliance: Implement and monitor security measures, including patch management, antivirus deployment, firewall configuration and user access control. Ensure adherence to data protection regulations (e.g., GDPR) and company security policies., • Application Support: Support and troubleshoot core business applications, including the Microsoft Office suite, communications and CRM/ATS platform., • Disaster Recovery: planning and testing., • Asset Management: Maintain an inventory of IT hardware, software licenses, and manage procurement requests., • Documentation: Create and maintain clear documentation for systems, processes, and user guides., • Project Support: Assist with IT projects, including system upgrades, migrations, and new technology implementations. Qualifications • Proven experience (3-5 years) in a System Administrator or similar IT support role., • Strong hands-on experience with Windows Server administration (2016/2019/2022)., • Network Management (Palo Alto, Cisco Meraki)., • Proficiency in managing Microsoft 365 services (Exchange Online, SharePoint, Teams, Azure AD)., • Experience with virtualisation technologies (Azure)., • Demonstrable experience providing desktop support (Windows 10/11, macOS is a plus) and troubleshooting hardware/software issues., • Knowledge of IT security principles and best practices., • Excellent problem-solving and analytical skills., • Strong communication and interpersonal skills, with the ability to explain technical concepts to non-technical users., • Ability to prioritise tasks and manage time effectively in a busy environment., • Proactive attitude and willingness to learn new technologies. Desirable Skills • Experience working within a professional services, recruitment, or executive search environment., • Experience with MacOS troubleshooting/administration., • Direct experience administering recruitment CRM/ATS systems like Ezekia, Invenias or Clockwork., • Experience with Mobile Device Management (MDM) solutions (e.g., Intune)., • Basic scripting skills (e.g., PowerShell, Python)., • Experience work with Automation tools and APIs, • Bachelor's degree in Computer Science, Information Technology, or a related field (or equivalent practical experience).

Job Description Accounting Manager – Public Fund Accounting (Temp-to-Perm) Miami, FL or New York, NY (Hybrid: Mon–Thurs in office, Fri remote) A leading alternative asset manager with $7BN AUM is seeking an Accounting Manager to join its Finance team on a temp-to-perm basis. This individual will work closely with the CFO and Managing Director of Public Fund Accounting to oversee and manage the third-party fund administrator for a publicly traded BDC. The role offers high visibility, exposure to senior leadership, and the opportunity to contribute directly to the financial reporting and compliance of a complex, publicly traded investment platform. Key Responsibilities * Oversee and monitor the third-party fund administrator to ensure accurate accounting and financial reporting. * Prepare management and incentive fee calculations, expenses, and accruals for the fund. * Prepare quarterly 10-Q and annual 10-K filings in accordance with GAAP and manage the annual audit. * Prepare and submit SEC filings, including 8-Ks, Form 4s, and proxy statements. * Ensure quarterly reporting complies with SOX controls; manage annual SOX audit. * Prepare fund analysis and quarterly board reporting, including compliance monitoring. * Partner with the Liability Management team to manage liquidity and borrowing base compliance. Qualifications * Bachelor’s degree in Accounting required; CPA preferred. * 8–12+ years of experience in financial services accounting, ideally with BDC or other publicly traded funds, REITs, broker-dealers, or financial institutions subject to SEC filings. * Experience preparing and filing 10-Q, 10-K, and related SEC documents. * Prior experience managing or overseeing a third-party fund administrator strongly preferred. * Strong analytical, organizational, and problem-solving skills. * Excellent communication skills and ability to work hands-on in a fast-paced environment. * Demonstrated integrity, accountability, and a “no task too big or small” mentality. Company DescriptionAtlas Search is an executive recruiting firm dedicated to placing accounting, finance, middle office, information technology, human resources, and office / accounting support professionals. Our clients range from Fortune 500 to start-ups and we service all industries ranging from Financial Services to Media & Entertainment. We were founded on the principle of relationships; our firm has been built on partnering with candidates and clients with a focus on their long-term interests. We provide Technology professionals like yourself on a permanent basis for our clients across all industries. Specialties include: Software Engineers, Web Developers, iOS/Android Engineers, Data Analysts, Business Intelligence, Data Engineers, Data Scientists, Help Desk/Desktop Support, Systems Administrators/Engineers, Network Administrators/Engineers, Cloud/DevOps Engineers, Application Support, Business Analysts, Project Managers, IT Managers, CTOs, etc.Atlas Search is an executive recruiting firm dedicated to placing accounting, finance, middle office, information technology, human resources, and office / accounting support professionals. Our clients range from Fortune 500 to start-ups and we service all industries ranging from Financial Services to Media & Entertainment. We were founded on the principle of relationships; our firm has been built on partnering with candidates and clients with a focus on their long-term interests. We provide Technology professionals like yourself on a permanent basis for our clients across all industries. Specialties include: Software Engineers, Web Developers, iOS/Android Engineers, Data Analysts, Business Intelligence, Data Engineers, Data Scientists, Help Desk/Desktop Support, Systems Administrators/Engineers, Network Administrators/Engineers, Cloud/DevOps Engineers, Application Support, Business Analysts, Project Managers, IT Managers, CTOs, etc.

Job Description Air is a Creative Ops System for creative teams. Our product automates the mindless tasks that creatives and marketers do every day to manage content and unlocks creativity through image recognition, automated versioning, and approval workflows. We launched in March 2021 and have raised +$70m from world-class venture capital groups including Avenir, Tiger Global, Headline Ventures, Lerer Hippeau, WndrCo, and Slack Ventures. This role requires in-office attendance at least 3 days/week in New York City. The Role Air is looking for a Senior Product Designer to lead the creation of exceptional, user-centered experiences across mobile and web. You’ll be the bridge between vision and execution - working ahead of engineering to translate ambiguous problems into clear, intuitive designs that scale across platforms. By owning the product design process end-to-end, you’ll unlock faster decision-making, reduce bottlenecks, and ensure our product keeps pace with the demands of multiple platforms. Your work will not only elevate our design quality and consistency but also empower the team to take quick, strategic bets that drive measurable impact for our customers and the business. Core Responsibilities Product Strategy & Vision • Partner with product and engineering to define and shape product direction, with a strong lens on mobile and web experiences., • Lead the full design lifecycle from discovery through polished delivery, across mobile apps and desktop., • Deliver best-in-class UX and UI that feel native to each platform., • Drive user research and usability testing to validate ideas and refine mobile and web experiences., • Evolve and maintain design systems to support responsive and mobile-first design., • Partner closely with engineering to ensure designs are technically feasible across mobile and web., • 5+ years of professional experience in product design, with a strong portfolio showcasing shipped, high-impact digital products (ideally at consumer-app heavy businesses or high-growth SaaS companies)., • Proven ability to design for both web and mobile platforms, with deep knowledge of mobile UI patterns and constraints (iOS and/or Android)., • Strong interaction and visual design skills, including creating intuitive flows, polished UI, and accessible, scalable design systems., • Proficiency with modern design and prototyping tools. Figma mastery is a must., • Experience working closely with product managers and engineers from concept through delivery, balancing user needs with business goals., • Ability to use data and research to inform design decisions, and to iterate quickly based on feedback. Why Air? • Growth and Impact: Join a rapidly scaling company with a mission to transform the creative ops space. Your work will have a direct, tangible impact on our product experience., • Comprehensive Benefits: We offer competitive medical, dental, and vision insurance, along with dependent coverage. You’ll also enjoy a generous work-from-home stipend, professional development reimbursement, and unlimited vacation days., • Commitment to Diversity: We believe in the power of diverse perspectives and strive to create an inclusive culture that welcomes individuals from all backgrounds and experiences., • Competitive Compensation: The compensation range for this role is USD $140,000 - $264,000 base salary and 0.04% - 0.19% equity.

Job Description Made4net is a leading provider of supply chain execution software solutions. Our innovative technology helps businesses optimize their supply chain operations, increase efficiency, and improve overall productivity. With a global presence and a commitment to excellence, Made4net is at the forefront of the industry, serving a diverse range of clients across various sectors. Purpose of the Job: The Application Support Engineer is responsible for providing support and ensuring that the applications used within Made4net are effective and efficient. You will provide support to Made4net customers with integrations to make sure clients are set up for whatever they need. This is a customer-focused, hands-on role. The Application Support Engineer works closely with the IT and project management teams to identify and fix software issues and optimize application performance. Applicants should consider that demanding deadlines and quick responses are an essential part of this job. Made4net provides a 24/7 support service and Support Engineers participate in a rotating schedule of off-hours support. We are looking for an experienced support engineer to supplement our team covering our users and partners in the US and the broader North, South and Latin America clients. SPECIAL NOTE: This role will require travel, up to 25%. Travel to client sites will include participating in client training and go-live. Supply chain execution is a time sensitive mission critical environment. Description of responsibilities: ● Work with a team of dedicated engineers supporting client operations using Made4net’s applications. ● Providing responses and follow up to client issues and questions through direct phone assistance and ticketing/email system. ● Analyze and troubleshoot system issues and follow escalation procedures according to client service level agreements. ● Periodic follow up with clients to review status and ongoing needs. ● Participate in implementations during initial go live and system upgrades ● This role will require 20-30% travel to client sites ● Participate in a rotating schedule of off hours/on call for clients with 24/7 operations. TRAVEL: this position will require ability to travel up to 25%. Required Qualifications: • 5+ years of experience in enterprise-level application support, specializing in Tier 2 and above issue resolution. • Familiar with Windows Workstation and Server environments, • Familiar with Web Browser(s) and Web Server (IIS) environments • Familiar with SQL server databases and programming, • Strong knowledge of office tools, • Familiar use of Remote Desktop and VPN, • Preferred:, • Hosted Customer Support Experience, • Familiarity with AWS • Experience with use and support of enterprise applications such as ERP, CRM or similar., • Strong computer and application usage skills., • Work skills: o Working well in teams., • Good communications and people skills., • Responsiveness and adaptability., • Task oriented problem solving., • Time management. Core Competencies: Customer Focus- Building strong customer relationships and delivering customer-centric solutions Tech Savvy- Anticipating and adopting innovations in business-building digital and technology applications Communicates Effectively- Developing and delivering multi-mode communications that convey a clear understand of the unique needs of different audiences Job Type: Full-time, salaried exempt. Participates in a rotating on-call schedule. Work Location: In-Person and Hybrid. Must be within commutable distance to Teaneck, NJ, 07666. This position is hybrid with 3 days a week in office. Benefits Offered: • Health insurance (medical, dental, vision) with a robust wellness program to support your physical and mental well-being, • Generous paid time off policy, • Company-matched 401(k) retirement plan to help you secure your future, • Tuition reimbursement program to support your continued education and career advancement, • Employee assistance program providing confidential counseling and support services for personal challenges, • Discretionary employee bonus program, • Employee Discounts and perks through our PEO Pay: $60,000.00 - $85,0000.00 per year This position offers a competitive salary package that is commensurate with your years of experience in the field and the specific skills you bring to the role. Made4net is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Job DescriptionSalary: $60k-$65k Ready to Escape the IT Grind? Come Build Something Greater with My IT Crew. At My IT Crew, we believe every team member deserves a voice. Since 2016, weve been a leader in the Managed Service Provider (MSP) space by doing things differentlyempowering our people, embracing innovation, and delivering exceptional service. Our customer satisfaction rating? A consistent 97%. Our tech stack? Always evolvingbecause we dont just keep up, we stay ahead. Our culture? Transparent, collaborative, and driven by growth. If you're tired of being just another cog in the wheel, and want to be part of a team where your input matters and your development matters more, you mightve just found your new home. Position: Field Engineer Location: Varies (Onsite with Clients) Travel: Regular travel required, including air travel Department: Service Delivery Were growing and looking for a Field Engineer whos not only technically sound, but also thrives in building relationships, solving problems, and being the trusted face of My IT Crew onsite. What Youll Do: • Be the frontline representative of My IT Crewgreet and support clients with professionalism and warmth., • Travel to client sites to troubleshoot, resolve, and prevent technical issuesquickly and effectively., • Communicate clearly and regularly with clients, keeping them informed and confident in your support., • Collaborate with internal teams to continuously improve documentation and processes., • Identify trends and recurring problems to proactively reduce future disruptions., • Contribute to training and knowledge-sharing with your team to raise the bar for everyone. What You Bring: • 3+ years of Windows-based IT support experience, • One or more of the following certifications: • CompTIA Security+, • CompTIA Network+, • Microsoft Modern Desktop, • Microsoft 365 Administrator • Strong customer-facing communication and interpersonal skills, • Ability to work independently while thriving in a collaborative culture, • High attention to detail and a natural instinct for pattern recognition and root cause resolution, • A passion for learning, documenting, and helping your team grow Why Youll Love It Here: • Useful, living documentation at your fingertips, • A team that listensand learns from each other, • Weekly collaborative trainings, not boring lectures, • New tools, new tech, and no gatekeeping, • A company that rewards initiative and values growthboth personal and professional Sound like you? Lets talk. My IT Crew isnt just a place to workits a place to grow, contribute, and thrive. Come be part of a team thats redefining what IT support can be.

Job Description Who are we? A strategic and trusted insurance partner, Berkshire Hathaway Specialty Insurance (BHSI) provides a broad range of commercial property, casualty and specialty insurance coverages and outstanding service to customers and brokers around the world. Part of Berkshire Hathaway’s insurance operations, we bring our solutions to market with our stellar brand name, top-rated balance sheet, and the expertise of our global team of professionals, who exude excellent capabilities and strong character. We are a values-based organization where respect, integrity, excellence, collaboration, and passion define who we are and how we do business. We value diversity of backgrounds, experience, and perspectives and strive to foster an inclusive environment that enables all our team members to bring their best selves to work. We are one team committed to building a culture where every teammate has the opportunity to contribute and be recognized. Want to be part of the team building the finest property, casualty, and specialty lines insurance company in the world? Learn more about our unique culture and history. Job Opportunity: Berkshire Hathaway Specialty Insurance (BHSI) has an exciting opportunity for a Senior Risk Engineer specializing in the Property Construction segment supporting our rapidly growing Builder’s Risk business. The position reports directly to the VP Risk Control, Energy and Construction, North America however all Risk Engineers at BHSI are fully integrated with the Underwriting Team(s). Ideally, candidates would be located near an existing North American BHSI office in New York, Atlanta, or Toronto. Responsibilities include, but are not limited to: • Support the Builder’s Risk underwriting teams globally., • Conduct technical desktop construction project reviews for the purposes of informing our underwriting teams so that we can underwrite risks profitably, • Attend occasional site visits for the purposes of improving our knowledge of the risk, • Support other lines of business as needed, • Communicate effectively with other risk engineers, the Underwriting team, the Valuation team, and the Claims team, • Ability to interact and communicate effectively, professionally, and respectfully with customers when discussing findings, recommendations or seeking clarification while participating at site visits, or customer meetings, while being cognizant that we are representing BHSI in the marketplace Qualifications, Skills, and Experience: • 7 years (+) in both field and account engineering related to property construction insurance, • Extensive experience across a variety of project types / occupancies, • High degree of experience with both EAR and CAR project types, • Highly skilled in effective professional communication, both written and verbal, • Strong knowledge of project safety practices BHSI Offers: • A competitive package and exciting growth opportunities for career-oriented teammates., • A dynamic, action oriented, and thoughtful environment centered on always doing the right thing for our customers, teammates, and our other stakeholders. NOTE: Compensation will be commensurate with experience. This job description is not intended to be all-inclusive. Team Member may perform other related duties as negotiated to meet the ongoing needs of the organization

Job Description This positionis for a Full stack end to end web application developer who can develop bothback-end infrastructure, Web UI, supporting API endpoints for the front-end, designingand maintaining a highly available and efficient media and data repositorysystem. Optimizing our applications for scaleand speed in imaginative and innovative ways will also be a significantfunction of this position. Responsibilities: • Build, scale and maintain our services and web based applications, • Think cross-device and cross-platform, mobile, tablet and desktop while developing front-ends., • Collaborate with team members to deliver web based applications with both client side and server side functionality, • Work with internal and external customers to define new features that will drive our business, • Contribute to our team’s growing set of development platforms, tools, and processes, • Contribute to user and support documentation when relevant, • Research open-source technical possibilities and options, • Participate in support/troubleshooting discussions, calls and provide technical expertise to support person and customers Profile and optimize new and legacy code. • Build software for internal business operations Integrate and build for external and internal API's. * Mentor junior intern programmers on programming projects. Essential Qualifications * 3+ years experience and proficiency with LAMP stack, solving challenging problems and implementing newfeatures from scratch. * 3+ years using HTML, CSS, Javascript,jQuery, Bootstrap components and implementing responsive design for the web * 2+ years of data migration,transformation and scripting experience in the Linux environment * Be comfortableworking outside the context of a framework. * 1+ years experience with writingsearch queries and managing data fields using Apache Solr * 1+ years of Unit and Acceptancetesting experience * Familiar withimplementing application level security and implementing best practices for theweb and SQL * Experienceoptimizing SQL and profiling legacy code * Experience using sourcecontrol (Git) and code-deployment workflows * Experience building REST services aswell as writing clients for integrating with public and private APIs * Demonstrated strong oral and writtencommunication skills * Strong interpersonal communicationskills, including explaining technical issues to non-technical users * Appreciate and respect diversity ofpeople, ideas, and thought to create a cross-culturally competent community * Excellent organization skills andhigh attention to detail * Ability to be self-directed, takeinitiative and to work as part of a team; Ability to set priorities inalignment with organization and product needs * Ability to work in a professionalenvironment and serve as a role model to student employees * Criminal history background check * Some off-hours andweekend activities may be required. Preferred / Nice to have but not Mandatory skills are as follows; Preferred Qualifications * Bachelor's degree OR an Associate'sdegree with Major in computer science, information technology or related field. * Additional two years experience inLAMP stack and Javascript, * Experience building mobileapplications * Prior experience working in AWS environment(EC2, S3 and Glacier for storage) * Experience working on Javascriptlibraries, HTML5 media player, video tags, using FFMPEG and streaming servers * Experience working on digital assetmanagement systems or digital repositories (Fedora commons) and media (videostreaming formats, audio) * Experience working with buildingredundant and data caching systems using Redis * Experience with log data aggregationand analysis techniques.

Job Description Company Overview: We are an IT consulting firm (MSP) located in Manhattan, providing IT services to small and medium businesses. We've been in business for over 20 years and are growing. Our clients typically have 40 - 500 users, and we support all their IT needs. What We Do: Efficiency is key; we script, automate, and document. Working in IT shouldn't be stressful, and our clients know and believe we're here to help. We pride ourselves in investing in solutions that are easy for us to manage and provide industry-leading results to our clients. Tools we use daily include Kaseya, Addigy, Freshdesk, Meraki (full Meraki stack), LogicMonitor, and Huntress. Position Summary: The Senior IT Engineer is responsible for providing escalated support to end users on IT-related support requests and handling technical support work. This role must demonstrate superior communication and organizational skills to respond to diverse and sometimes urgent needs. It is expected that all client interactions will be done with “white glove” customer service. Additionally, this role involves onboarding new clients and possibly going onsite to clients when needed. Position Duties: • Handle escalations from the helpdesk team, providing advanced troubleshooting and resolution., • Work with end-users to resolve and troubleshoot desktop hardware, desktop applications, server hardware, server applications, routing, and connectivity issues., • Work to resolve proactive alerts., • Manage daily ticket queues and schedules to ensure all assigned tickets are resolved and responded to within approved SLA targets., • Assist with the onboarding of new clients, including reviewing onboarding forms, installing tools, and documenting processes., • Conduct onsite visits to clients as necessary., • Advanced proficiency in supporting and troubleshooting Windows 10 & Windows 11., • Advanced Windows Server maintenance, troubleshooting, and support., • Ability to troubleshoot a wide range of technical implementations such as Hyper-V., • Proficiency in Office365 and GSuite., • Proficiency in common business SaaS applications., • Advanced knowledge of desktop software such as all Microsoft Office Suites., • Advanced desktop VPN connectivity troubleshooting and configuration., • Advanced knowledge of Active Directory and its use in complex environments., • Advanced network troubleshooting., • Minimum of 3 years of experience in a similar role or 2 years of experience working in Managed Services (MSP)., • Willingness to learn and grow., • Customer service-focused., • Excellent verbal and written communication skills., • Successful at working in a team culture., • Competitive salary and performance bonus., • Health and dental benefits., • Unlimited Paid Time Off.

Job Description Kargo creates breakthrough cross-screen ad experiences for the world's leading brands and publishers. Every day, our 600+ employees bring the power of their creativity and diversity to radically raise the bar on what mobile, CTV, AI, social, and eCommerce can do to build businesses. Now 20 years strong, Kargo has offices in NYC, Chicago, LA, Dallas, Sydney, Auckland, London and Waterford, Ireland. Humble brag: In 2025, Kargo was recognized as a Best Place to Work by Built In. Who We Hire Success takes all kinds. Diversity describes our workforce. Inclusion defines our culture. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, marital status, age, national origin, protected veteran status, disability or other legally protected status. Individuals with disabilities are provided reasonable accommodation to participate in the job application process, perform essential job functions, and receive other benefits and privileges of employment. Title: Job Type: Full-time; 4 Days In Office Job Location: New York, NY Salary Range: $130,000.00 - $170,000.00 (On Target Earning) The Opportunity Kargo is seeking a proactive and experienced Director of Information Technology to lead all aspects of internal technology, with a strong focus on managing the helpdesk and in office IT operations. This role requires a technically adept and service oriented leader with 8+ years of IT experience, including 3+ years in a managerial or director level role. The ideal candidate is hands on, thrives in a fast paced environment, and excels at balancing strategic infrastructure planning with day to day technical support. If you're passionate about building reliable systems, supporting end users, and keeping teams productive, this is your opportunity to make an impact at scale. The Daily To-Do • Lead and manage the internal IT team, with a focus on helpdesk operations, user support, and issue resolution., • Oversee and maintain all in office technical systems including networking, AV equipment, video conferencing tools, and office infrastructure., • Develop and implement IT policies, procedures, and best practices to ensure system reliability, data security, and compliance., • Collaborate with cross functional teams including Engineering, HR, and Facilities to support onboarding, offboarding, and ongoing technical needs., • Manage software licenses, inventory, device procurement, and vendor relationships., • Evaluate and implement new tools to improve internal efficiency and user experience., • Provide tier 3 escalation support and ensure service level expectations are met., • 8+ years of progressive IT experience, with at least 3 years in a leadership capacity., • Strong expertise in managing helpdesk operations and desktop support in a hybrid or distributed office model., • Solid understanding of networking, cloud services (Google Workspace, Okta, MDM, SaaS platforms), and office infrastructure., • Experience supporting macOS, Windows, and mobile devices in an enterprise environment., • Proven ability to lead teams, manage vendors, and oversee cross functional IT projects., • Excellent troubleshooting, communication, and customer service skills., • Big Picture: kargo.com, • The Latest: Instagram (@kargomobile) and LinkedIn (Kargo)

Job DescriptionAbout Us: • We are an IT Professional Services firm with clients in hospitality, restaurants, nightlife, and real estate. Because of recent growth, we require an experienced Systems Analyst / Field Engineer. Title: • Systems Analyst / Field Engineer Department: • Engineering Reports to: • Service Desk Manager Description: • Looking for energetic, self-motivated individuals who are interested in being consistently challenged. This is the perfect position for engineers looking for exposure to new and exciting technologies. Travel is required to visit client sites in New York and surrounding areas. Overall responsibilities: • Engineering support for client and internal projects, • Assist with Project Management tasks, • Desktop support and deployment -- Windows 11, Apple, • Windows Server maintenance and build -- Windows 2019, Windows 2022, Windows 2025, Active Directory, • Wireless network support and deployment -- Meraki, Cisco, Aruba, • Email account maintenance -- Microsoft Online Services, Google Workspace, • Endpoint Detection and Response -- SentinelOne, • Backup -- Solarwinds MSP Backup, Veeam, • Mobile device support -- Apple, Android, • Documenting SOPs Key areas of responsibilities: • Coordinating vendors for support, onsite maintenance, and installations., • Perform preventative maintenance on servers and workstations, including antivirus, Windows updates, memory, and storage checks., • Project engineering including server build, network configuration, network documentation, • Remote and onsite support of desktop, project, and application-related issues., • Manage vendor accounts e,g. Verizon, AT&T, and Hardware vendors., • Assist team in projects that include network installs, wireless implementations, and new builds. Qualifications: • EXCELLENT communication and follow-up skills, • BRILLIANT troubleshooting skills, • 4+ years in the Information Technology field., • Preferably experience in the hospitality industry., • Field support and remote support experience required., • Handles themselves professionally as this will be a customer-facing role. Terms of employment: • Full and part-time positions available jMfFjIohgA

Job Description This job opportunity is part of an RFP process; candidates are invited to submit their resumes detailing relevant experience Job Title: Senior Business Analyst Onsite Requirement: A couple of days onsite required and travel to different sites. Job Summary: The Senior Business Analyst (SBA) will serve as a key liaison between the client stakeholders, project management, and development teams during the modernization of the client Applicant and Administrator Applications. The SBA will work in close coordination with the Project Manager to elicit, analyze, document, and validate business and system requirements, ensuring alignment with the goals of scalability, performance, automation, integration, and improved user experience. This role requires a seasoned professional who can operate independently, work with cross-functional teams, and bridge technical and non-technical stakeholders throughout all phases of the Software Development Life Cycle (SDLC). Key Responsibilities Requirements Gathering and Analysis • Collaborate with stakeholders, subject matter experts (SMEs), and end-users to elicit and document functional and non-functional requirements., • Translate business needs into clear, concise, and actionable business requirement documents (BRDs), functional specifications, and process models., • Map current and future state processes using MS Visio or equivalent tools., • Facilitate workshops, interviews, and meetings to gather input, validate requirements, and ensure stakeholder alignment., • Support the design and testing of the new system to ensure it aligns with documented requirements., • Collaborate with UI/UX designers to define user interface requirements and ensure cross-platform compatibility (desktop, mobile, tablet)., • Develop and execute user acceptance test (UAT) plans, scenarios, and scripts., • Collaborate with development teams to define data and reporting needs., • Prepare and maintain detailed documentation, including business cases, requirements traceability matrices (RTMs), test plans, and user guides., • Experience: Minimum of 8 years of experience as a Business Analyst, including large-scale application modernization projects, preferably in the public sector., • Technical Tools: Proficient in MS Visio, MS Project, MS PowerPoint, SQL Query (for data analysis and validation), MS Excel, and Power BI., • Deep understanding of Waterfall project delivery methodology required., • Domain Knowledge: Experience working with HR, hiring, billing, or educational systems strongly preferred., • Communication: Excellent written and verbal communication skills; proven ability to interface with both technical and non-technical stakeholders., • Problem-Solving: Strong analytical skills with the ability to think critically and independently troubleshoot problems., • Experience working with large municipalities, state or federal agencies., • Prior involvement in the modernization of legacy applications using .NET or similar frameworks., • Exposure to data integration strategies across enterprise systems (e.g., Payroll, HR , Collections)., • Experience with performance testing support and reporting optimization. The projected compensation range for this position is $112,800 to $135,800 per year benchmarked in the New York area. The salary range provided is a good faith estimate representative of all experience levels. Salary at LCG is determined by various factors, including but not limited to role, location, the combination of education/training, knowledge, skills, competencies, certifications, and work experience. LCG offers a competitive, comprehensive benefits package which includes health insurance options (medical, dental, vision), life and disability insurance, retirement plan contributions, as well as paid leave, federal holidays, professional development, and lifestyle benefits. Devoted to Fair and Inclusive Practices All qualified applicants will receive consideration for employment without regard to sex, race, ethnicity, age, national origin, citizenship, religion, physical or mental disability, medical condition, genetic information, pregnancy, family structure, marital status, ancestry, domestic partner status, sexual orientation, gender identity or expression, veteran or military status, or any other basis prohibited by law. If you are interested in applying for employment with LCG and need special assistance or an accommodation to apply for a posted position, contact our Human Resources department by email at . Securing Your Data Beware of fraudulent job offers using LCG's name. LCG will never request payment-related details or advancement of money during the application process. Legitimate communication will only come from lcginc.com or emails, not free commercial services like Gmail or WhatsApp. If you receive suspicious emails asking for payment or personal information, contact us immediately at . If you believe you are the victim of a scam, contact your local law enforcement and report the incident to the U.S. Federal Trade Commission.

ROLE IS ONSITE MONDAY-THURSDAY, REMOTE FRIDAY HOURS ARE 9:00AM-6:00PM IT SUPPORT ENGINEER New York, NY Position Description This is a customer oriented support role centered on providing first-level technical support towards end user desktop, laptop, mobile device, application and peripheral install

Reporting to the Senior Service Desk Specialist, the Service Desk Technician provides technical support via phone, email, chat or in-person consultations to University faculty, students, and staff. HDI certification (Support Center Analyst, Desktop Support Technician, Customer Service Representative

Job Description Annual Salary: $75k-$90k (varies depending on years of experience) We are seeking a highly organized and experienced Medical Office Administrator to join a dynamic and fast-paced specialty practice. This role is ideal for someone who thrives in a high-volume environment and has a strong background in patient coordination and administrative operations within a clinical setting. Key Responsibilities: • Manage inbound and outbound calls efficiently in a busy call center-style environment., • Coordinate patient scheduling, follow-ups, and referrals with precision and attention to detail., • Maintain accurate and timely documentation in electronic medical records (EMR) systems., • Serve as a liaison between patients, providers, and insurance companies to ensure smooth communication and service delivery., • Handle insurance verifications and authorizations for specialty procedures., • Support front desk operations including check-in/check-out, appointment reminders, and patient inquiries., • Assist with administrative tasks such as filing, scanning, and data entry., • Bachelor’s degree is not required; relevant hands-on experience is preferred., • Prior experience in a high-volume medical office or specialty clinic is required., • Strong background in patient-facing roles and administrative support within a healthcare setting., • Experience in neurology or similar subspecialties is a plus, but not mandatory. Atlas Search is a tri-state area recruitment agency, connecting new graduates, Advanced Practice Providers, Physicians and Nurse Leaders to hospitals, clinics, multi-specialty groups, nursing homes, managed care companies, private practices, and healthcare start-ups. If you would like to learn more about the opportunities we offer, please submit your CV for consideration here. Company DescriptionAtlas Search is an executive recruiting firm dedicated to placing accounting, finance, middle office, information technology, human resources, and office / accounting support professionals. Our clients range from Fortune 500 to start-ups and we service all industries ranging from Financial Services to Media & Entertainment. We were founded on the principle of relationships; our firm has been built on partnering with candidates and clients with a focus on their long-term interests. We provide Technology professionals like yourself on a permanent basis for our clients across all industries. Specialties include: Software Engineers, Web Developers, iOS/Android Engineers, Data Analysts, Business Intelligence, Data Engineers, Data Scientists, Help Desk/Desktop Support, Systems Administrators/Engineers, Network Administrators/Engineers, Cloud/DevOps Engineers, Application Support, Business Analysts, Project Managers, IT Managers, CTOs, etc.Atlas Search is an executive recruiting firm dedicated to placing accounting, finance, middle office, information technology, human resources, and office / accounting support professionals. Our clients range from Fortune 500 to start-ups and we service all industries ranging from Financial Services to Media & Entertainment. We were founded on the principle of relationships; our firm has been built on partnering with candidates and clients with a focus on their long-term interests. We provide Technology professionals like yourself on a permanent basis for our clients across all industries. Specialties include: Software Engineers, Web Developers, iOS/Android Engineers, Data Analysts, Business Intelligence, Data Engineers, Data Scientists, Help Desk/Desktop Support, Systems Administrators/Engineers, Network Administrators/Engineers, Cloud/DevOps Engineers, Application Support, Business Analysts, Project Managers, IT Managers, CTOs, etc.

Job DescriptionParamount Lighting is seeking an Administrative Assistant to support construction professionals and ensure the smooth operation of projects. 1. Key responsibilities • Administrative Support:, • Answer phones, • Manage and organize electronic filing systems, • Schedule meetings, manage calendars, and arrange deliveries., • Prepare and edit correspondence, reports, and presentations., • Manage office supplies and equipment., • Project Documentation and Coordination:, • Track and manage project documents like contracts, submittals, RFIs, and change orders., • Maintain organized electronic and paper filing systems for project documentation., • Coordinate communication between project managers, subcontractors, and vendors., • Assist with project closeout procedures., • Financial and Accounting Support:, • Track and review invoices, submitting them for approval and payment., • Assist with vendor approval and setup for payment processing (e.g., insurance, tax information)., • Assist with bookkeeping and budgeting., • Other Duties:, • Support project managers and other team members with various administrative tasks., • May involve assisting with permit applications and compliance checks. 2. Essential skills, • Communication Skills: Excellent written and verbal communication skills for clear and effective interaction with clients, colleagues, and external parties., • Organizational Skills: Strong organizational skills to manage multiple tasks, prioritize workload, maintain detailed records, and manage filing systems efficiently., • Technical Skills:, • Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)., • Experience with QuickBooks Desktop, • Attention to Detail: Ensuring accuracy in documentation, scheduling, and data entry., • Time Management: Ability to manage time effectively, meet deadlines, and work in a fast-paced environment., • Problem-Solving Skills: The ability to identify issues, analyze situations, and propose effective solutions, especially when dealing with changes in priorities and timelines., • Interpersonal Skills: Building positive relationships with clients, co-workers, and other stakeholders., • Resourcefulness & Independence: Working proactively and confidently to solve problems and complete tasks without constant supervision. 3. Qualifications, • Experience in administrative support roles is preferred, with 2-3 years being ideal, especially in a construction office setting., • Familiarity with construction industry terminology and processes is helpful.Office located in Willowbrook Saten Island 10314 Salary commensurate with experience. Hours 9-5 Monday Thru Friday

Job Description Surgical Coordinator – $23/hour | Contract | Top NYC Hospital | Manhattan, NY | Monday–Friday, 9am–5pm A leading New York City hospital system is seeking an experienced Surgical Coordinator for an ongoing contract role at their Manhattan location. This is a great opportunity to join a respected healthcare team and contribute to efficient, high-quality surgical care in one of NYC’s top-ranked facilities. Position Overview: * Job Title: Surgical Coordinator * Location: Manhattan, NY * Schedule: Monday – Friday | 9:00 AM – 5:00 PM * Pay Rate: $23/hour * Type: Ongoing Contract * Setting: Hospital – Surgical Services Department Surgical Coordinator Key Responsibilities: * Schedule surgical procedures and coordinate operating room time, resources, and surgeon availability * Communicate with patients, providers, and surgical staff to confirm pre-op requirements and instructions * Verify insurance authorizations and ensure all documentation is complete prior to procedures * Maintain accurate surgical logs and records in electronic medical record (EMR) systems * Collaborate with surgical teams to ensure timely and efficient case management Surgical Coordinator Qualifications: * High school diploma or GED required * Minimum 2 years of surgical scheduling experience in a hospital or surgical center * Certificate in ICD-9 and CPT Coding preferred Why Join This Role? * Work for a top NYC hospital system in a central Manhattan location * Gain experience in a high-demand administrative role within surgical services * Consistent Monday–Friday schedule with daytime hours * $23/hour competitive pay * Ongoing contract with potential for long-term placement Apply Today! If you’re an experienced Surgical Coordinator ready to take on a new opportunity with one of New York City’s premier healthcare institutions, we want to hear from you. Apply now to join a fast-paced team that makes a difference every day. Company DescriptionAtlas Search is an executive recruiting firm dedicated to placing accounting, finance, middle office, information technology, human resources, and office / accounting support professionals. Our clients range from Fortune 500 to start-ups and we service all industries ranging from Financial Services to Media & Entertainment. We were founded on the principle of relationships; our firm has been built on partnering with candidates and clients with a focus on their long-term interests. We provide Technology professionals like yourself on a permanent basis for our clients across all industries. Specialties include: Software Engineers, Web Developers, iOS/Android Engineers, Data Analysts, Business Intelligence, Data Engineers, Data Scientists, Help Desk/Desktop Support, Systems Administrators/Engineers, Network Administrators/Engineers, Cloud/DevOps Engineers, Application Support, Business Analysts, Project Managers, IT Managers, CTOs, etc.Atlas Search is an executive recruiting firm dedicated to placing accounting, finance, middle office, information technology, human resources, and office / accounting support professionals. Our clients range from Fortune 500 to start-ups and we service all industries ranging from Financial Services to Media & Entertainment. We were founded on the principle of relationships; our firm has been built on partnering with candidates and clients with a focus on their long-term interests. We provide Technology professionals like yourself on a permanent basis for our clients across all industries. Specialties include: Software Engineers, Web Developers, iOS/Android Engineers, Data Analysts, Business Intelligence, Data Engineers, Data Scientists, Help Desk/Desktop Support, Systems Administrators/Engineers, Network Administrators/Engineers, Cloud/DevOps Engineers, Application Support, Business Analysts, Project Managers, IT Managers, CTOs, etc.

Job DescriptionWho We Are: At Diamond Braces, we believe in improving lives through healthier smiles. Our mission is to provide orthodontic care that is affordable, accessible, and delivered with amazing customer service—the 'AAA Experience.' We’re committed to making every smile count, and we live by our “No Smile Left Behind” philosophy. At Diamond Braces, your career growth is our priority. We provide continuous opportunities to learn, advance, and take on new challenges. As part of our team, you’ll have a clear path to success, with the support and resources you need to reach your professional goals while making a meaningful impact on our clients’ lives. Bookkeeper We are seeking a motivated and highly organized Bookkeeper to join our team. The ideal candidate is a proactive self-starter with a strong sense of integrity, excellent attention to detail, and a flexible, solutions-focused mindset. In this key role, you’ll ensure the accuracy and efficiency of our day-to-day financial operations while collaborating closely with our finance and operations teams. Your contribution will be vital to maintaining the financial health and compliance of the organization. Essential Functions: • Processing daily transactions including invoicing, accounts payable, collections, purchases, payments, and all other routine business transactions using QuickBooks., • Perform data entry and spreadsheet management., • Maintain accounts payable files and records., • Respond to vendor, expenses, and check requests; assist with discrepancy reconciliation., • Proficient in processing and recording payroll entries accurately and on time., • Print and route accounts payable reports., • Assist with monthly closings, journal entries, and bank statement reconciliation., • Assist in the monthly accounting close including generation of financial statements, account and bank reconciliations, and reconciliation to sub ledgers. Allocate expenses across various departments accurately. * Maintain organized records of all financial transactions. * Ensure compliance with local, state, and federal financial regulations. * Assist with budget tracking and forecasting. * Collaborate with our CPA for audits and tax filings. * Streamline processes using tech tools and suggest improvements for financial systems. Qualifications: * Minimum 3 years of professional experience in bookkeeping or accounting. * Proficiency in QuickBooks (Desktop and/or online). * Strong understanding of accounting principles and financial regulations. * High attention to detail and accuracy. * Excellent organizational and time management skills. * Strong computer skills (Excel, Google Workspace, and financial software tools). * Ability to work independently and collaboratively in a fast-paced environment. • Associate's degree in accounting or Bookkeeping. Skills/Experience Preferred: • Experience with Quick Books desktop/online., • Background in supporting multi-location or multi-entity businesses. Benefits: * Highly competitive compensation. * Health, dental, and vision insurance. * 401(k) retirement plan with company match. * Paid time off and holidays. • Discounted orthodontic care for you and your family. A fun, inclusive, and supportive culture where your career can thrive. Job Type: Full-time Pay Rate: Starting at $55,000 per year based on skills and experience. Job Location: In-person (Diamond Braces HQ - Englewood, NJ)

Job Description ▶︎ Job Details: • Job Title: IT Project Leader - Server, • Client: IT Services, • Working Location: NY 10022, • Working Style: Hybrid, • Employment Type: Permanent/Full-time, • Salary: $70,000 - $80,000 per year + Full Benefits, • Benefits: Full Benefits (Insurance, PTO, 401K), • Visa Support: Yes, • Language: English ▶︎ Position Overview: This role is focused on providing IT support and project management under the supervision of a Project Manager. The IT Project Leader will ensure excellent customer service, manage customer relationships, and support various IT infrastructure projects. ▶︎ What will you do: • Customer Service & Support: You will ensure outstanding customer service by providing direct IT support to customers and supporting projects under the supervision of the Project Manager. You will promote effective response times and provide expert insights into general support issues., • Quality Service Enforcement: You will enforce quality service guidelines for dealing with customers, completing services, and ensuring overall customer satisfaction., • Travel & On-Site Work: You will travel to customer locations and data centers for physical work, providing hands-on IT support as needed., • Vendor Communication: You will communicate with external vendors to manage projects and troubleshoot issues, ensuring smooth collaboration for project delivery., • Trend Analysis & Process Improvement: You will analyze trends in issue reporting and develop preventative solutions. You will also suggest process improvements and develop new procedures as necessary., • Security Event Investigation: You will investigate suspected security events or vulnerabilities reported by PSOC and CSIRT teams to ensure the integrity of the IT infrastructure., • Additional Duties: You will perform other duties as assigned by the Department Director, contributing to the overall success of the team and department. ▶︎ Required Qualifications & Skills: • Experience with design and implementation of: Virtual Machine (vSphere, Hyper-V), Windows Virtual Desktop, Windows Server (Active Directory, File Server Exchange, MS 365), Unix Server (Redhat, SMTP Server), Cloud Solutions (AWS), Authentication Infrastructure (SSO, ADFS), • Excellent troubleshooting skills with Active Directory, GPO, Authentication, Access Privilege, Mail Protocol (SMTP, MAPI over HTTP), • Strong background in information security ▶︎ Preferred Qualifications: • Bachelor’s degree in Computer Science or a related field, • MCP and AWS certifications are a plus, • Strong English communication skills, both written and verbal, to support customers, report to upper management, and work effectively with the team Powered by JazzHR 44jqNI6JNu

Job DescriptionSalary: Eriksen Translations is not currently hiring for this position, but if you would like to be considered for future opportunities as a project manager, please submit your application below. Eriksen Translations is a woman-owned, independent LSP based in Brooklyn, NY, with a footprint that extends throughout North America and beyond. For 37 years, Eriksen has helped clients communicate with domestic and international audiences. Working in more than 100 languages, Eriksen sustains long-term relationships with major companies in finance, insurance, law, creative services, health care, and education, as well as nonprofits, NGOs, and leading museums and cultural institutions worldwide. With talented staff and an extensive network of linguists, Eriksen has earned an excellent reputation for its commitment to flawless translation and exceptional service, both with its clients and within the translation industry. Over the past two years, the company has experienced exponential growth and has recently been ranked as One of North Americas Top 30 Language Service Providers by CSA Research. Job Description Eriksen Translations seeks a project manager to join our growing team. This is a fully remote position and will bolster our work for clients in a variety of industries. The selected candidate will be responsible for the planning and execution of translation projects including the management of quality, cost, and schedules to ensure customer satisfaction. To succeed in this position, you must be a team player and have a strict eye for detail. With a passion for language and communication, you embrace cultural and multilingual diversity in the workplace and in the world. Key Responsibilities • Plan, schedule and manage multiple projects from inception to delivery, ensuring optimal workflow and on-time results., • Besides translation, projects to be managed include print and multi-media components (desktop publishing, subtitling, voice-over, and e-learning modules, among others)., • Work closely with account managers and participate in kick-off meetings and provide progress reports., • Assemble and supervise project teams, including linguists, typesetters,technical support, and QA specialists., • Cultivate strong relationships with vendors. Manage costs and issue purchase orders., • Create and maintain linguistic assets: TMs, glossaries, and style guides., • Follow all established quality assurance procedures., • Communicate professionally with clients on production-related issues when necessary., • Manage client review process., • Support sales during new client acquisition and onboarding. Qualifications • Three or more years of experience in translation/localization project management. Experience with multi-media formats is a plus., • College degree in translation, communication, business, technology, or related field., • Excellent English oral and written interpersonal and communication skills., • Knowledge of one or more languages, in addition to English, preferred., • Strong computer skills and experience with CMSs (Plunet, XTRF) and industry-standard CAT tools (memoQ, SDLTrados)., • Experience in multilingual typesetting processes., • Flexible, goal-oriented team player who is also able to work with minimal supervision., • Strong organizational and time management skills, attention to detail, and ability to multitask and prioritize., • Strong troubleshooting, problem-solving, and decision-making skills., • Customer service focused with the ability to proactively offer new solutions in anticipation of clients changing needs., • Able to work productively from home. Additional Information There are many benefits to a career at Eriksen Translations as you workin a multilingual and multicultural environment. In addition to a competitive salary and excellent benefits, you will enjoy a team-oriented atmosphere. Please visit for more information. Please submit your resume/CV and cover letter along with your salary requirements. Eriksen Translations Inc. is an Equal Opportunity Employer. remote work

Job DescriptionAscension Global Staffing & Executive Search, a Hispanic Women Owned & Operated National Recruiting Firm stands at the forefront of innovation and excellence. Led by a visionary team with a deep commitment to diversity and inclusion, our firm is dedicated to identifying and attracting top talent across the nation. With a unique blend of cultural insight and professional expertise, we pride ourselves on creating an environment that fosters success for both employers and candidates.Ascension Global Staffing is seeking a Corporate Legal Assistant/Legal Secretary for its client's New York office.We are looking to hire at least 8 legal secretaries with varying levels of experience (anywhere from 2-10+). We are not looking for paralegals, EAs, office managers, etc. We prefer candidates with strong corporate experience (or a combination supporting corporate/litigation practice groups) – although we’ll consider litigation-specific legal secretaries, we want to be clear that this role will be highly administrative with repetitive tasks, etc. Hours: 9:30-5:30 (35 hours per week) *Please note: the preferred hours for are up above, however, we are open to considering candidates seeking a schedule of 9-5 (we are not interested in candidates looking to start at as early as 8 or 8:30, must be available to stay until 5 or later). Please ensure that you are aware of the attendance requirement for this role. If a role has remote work flexibility, the minimum number of days in-office per week is noted below.All positions are full-time and require five days in the office. This position offers the privilege of flexibility, with a minimum of four days in the office per week. Regular, reliable attendance is expected and required. Additional hours may be required during periods of heavy workload. Flexibility is required in the daily work schedule to accommodate lawyers and general Firm requirements. In addition, for this position, ideally candidates are able to start 100% onsite for initial training/onboarding purposes (approximately the first 90 days). Non-Exempt: eligible for overtime (though not expected to be significant) Start Date: ASAP Target salary range (information on job description): $63,000 - $123,000 located in New York Highlight: The NY office is scaling up with new partners joining the firm (in various practice group areas). This means we are in need of additional support resources. We are looking for strong, goal-oriented individuals who are eager to add value and contribute to the success of our firm. Ideal candidate: *Beyond traditional administrative support responsibilities, candidates need to be effective at building and maintaining relationships *Highly responsive and communicative *Energetic, hardworking, resourceful, proactive *Able to work in a fast-paced environment *Quick learner, highly organized, able to anticipate needs, outside of the box type of thinker Highly preferred: *Previous law firm experience (small, medium, or large-sized firms), or some sort of professional services industry experience Selling points: *Direct communication and engagement with partners, clients, and leadership at all levels *Highly respectful and collegial office environment *Internal opportunities for growth and advancement *Security, stability Interview process: *Two rounds of interviews (likely onsite, will confirm in our request) *The first round interview will include a skill assessment. Details are included below. Please review this information and ensure that anyone working directly with your candidate is aware of these details and provides information to your candidate if they are selected to interview during the noted round. Our client's recruiting process will include a skill assessment as part of the first round interview, and will consist of typing, proofreading, filing, Word, Excel, PowerPoint, and Outlook. The candidate will have 90 minutes to complete the assessment and it will be administered remotely. The assessment link will be sent to you via email and must be completed in one session utilizing a laptop or desktop computer. The assessment is generally scheduled to be completed before the interview, and we will provide a due date based on your candidate's availability. After your candidate receives the assessment link, the assessment can be completed at any time before or on the due date.

Job Description International law firm seeks a Desktop Support Analyst. PRIOR LAW FIRM EXPERIENCE IS REQUIRED. Position involves: • Providing "white glove" service, • Responding to tickets, • 1st line of incident resolution, • iManage Work, Windows 10 and Apple iOS This is a full-time in office position. Company DescriptionHiring and recruitment will be done by Harnex Recruitment GroupHiring and recruitment will be done by Harnex Recruitment Group

Job Description Seeking a well-rounded technical professional with a Level 2 background in Desktop support. 5 years experience. Candidate must be very organized, detail-oriented, diligent and possess excellent communication skills. Must be able to troubleshoot equipment problems in a school classroom environment. Assists in the installation and maintenance of workstations, peripherals. Equipment to include MAC, Windows, Chromebooks, and infrastructure. MUST have a car and a valid driver's license.

Job DescriptionWe are looking for a skilled Desktop Support Analyst to join our team in New York, NY. In this role, you will be responsible for providing technical assistance to ensure smooth operations across various desktop systems and devices. This is a long-term contract position offering an excellent opportunity to contribute to a dynamic environment and enhance your technical expertise. Responsibilities: • Provide comprehensive technical support for desktop hardware, software, and peripherals, ensuring efficient functionality., • Manage desktop imaging processes to prepare devices for deployment and ensure seamless user experiences., • Support and troubleshoot audio-visual equipment to facilitate presentations and meetings., • Configure and maintain Apple iOS devices, including iPhones, to meet organizational standards., • Resolve issues related to Microsoft Windows 10 systems, ensuring minimal downtime and maximum productivity., • Administer Active Directory to manage user accounts and permissions effectively., • Collaborate with team members to identify and implement improvements in desktop support processes., • Respond promptly to user inquiries and technical issues, providing clear resolutions and guidance., • Maintain accurate documentation of support activities and technical procedures., • Stay updated on emerging technologies and best practices to enhance support capabilities.• Minimum of 2 years of experience in desktop support or a related technical role., • Proficiency in managing desktop hardware and imaging processes., • Hands-on experience with audio-visual equipment and troubleshooting., • Familiarity with Apple iOS devices, including configuration and maintenance., • Strong knowledge of Microsoft Windows 10 operating systems., • Experience with Active Directory administration., • Excellent problem-solving skills and ability to work under pressure., • Strong communication skills to interact effectively with users and team members.

Job Description Overview We are seeking a versatile Field Services Technician who combines Tier 1/2 IT support skills with strong hands-on experience in structured cabling and onsite technology installations. This role involves a mix of technical troubleshooting, physical installation work, and customer-facing service across New York City and the greater NYC metropolitan area. Key Responsibilities • Perform cable runs (Cat6, coax, snake cable) including punch-downs, keystone terminations, patch panels, toning, and labeling., • Terminate and test Cat6 cabling; fiber termination experience is a strong plus., • Install, configure, and troubleshoot network equipment including switches, routers, firewalls, and wireless access points., • Handle onsite hardware tasks such as device setup, office reconfigurations, and equipment relocations., • Mount and install office and AV equipment (TVs, cameras, speakers, etc.)., • Provide support for copier/printer installation and troubleshooting., • Deliver desktop and end-user support including hardware issues, printer/copier setup, and basic Microsoft 365 troubleshooting., • 2+ years of experience in a Managed Service Provider (MSP) or field services role., • Proven ability in structured cabling installation, termination, and troubleshooting., • Familiarity with network equipment installation and configuration., • Strong troubleshooting skills for desktop hardware, networking, and peripherals., • Basic Microsoft 365 administration ability (account setup, password resets, Outlook issues)., • Excellent communication skills with a customer-first mindset., • Ability to work independently, follow instructions, and maintain high attention to detail., • Physically capable of lifting 50+ pounds, working on ladders, and performing manual installation work., • Ability to travel throughout New York City and the greater NYC metropolitan area for onsite assignments., • Fiber termination experience., • Relevant certifications (CompTIA A+, Network+, BICSI, OSHA)., • Competitive salary and benefits package., • Opportunities for professional growth and development, including 100% training and certification reimbursement.Company DescriptionAt Aspiris, we transcend the conventional IT Managed Service Provider business model to become our customer’s trusted technology partner. As a leading IT Solutions provider, we are dedicated to simplifying IT complexity and leveraging technology innovation to transform businesses and their operations. Our expertise spans service, consulting, implementation, design, and strategy, ensuring that we deliver best-in-class solutions tailored to meet our customers’ unique enterprise needs. Aspiris was born out of a desire to redefine the customer experience in industry. While we stay at the forefront of technology advancements, our true success lies in the relationships we build—with our clients and associates being our utmost priority. We are not just here for those seeking more; we are here to exceed expectations and forge genuine partnerships that support our customers’ culture.At Aspiris, we transcend the conventional IT Managed Service Provider business model to become our customer’s trusted technology partner. As a leading IT Solutions provider, we are dedicated to simplifying IT complexity and leveraging technology innovation to transform businesses and their operations. Our expertise spans service, consulting, implementation, design, and strategy, ensuring that we deliver best-in-class solutions tailored to meet our customers’ unique enterprise needs. Aspiris was born out of a desire to redefine the customer experience in industry. While we stay at the forefront of technology advancements, our true success lies in the relationships we build—with our clients and associates being our utmost priority. We are not just here for those seeking more; we are here to exceed expectations and forge genuine partnerships that support our customers’ culture.

Job Description Seeking a well-rounded technical professional with an experienced background in Desktop support and some Server & Network experience. Candidate must be very organized, detail-oriented, diligent and possess excellent communication skills. Must be able to troubleshoot equipment problems in a school classroom environment and travel daily to other schools within the district. In addition to a well-rounded Hardware (Desktops, Notebooks, Chromebooks and Network Printers) and Software background, candidate should have some Router/switching knowledge/experience and Google Chrome Remote Desktop/Chromebooks. MUST have a car and a valid driver's license.

Job Description Title of Position: IT Service Desk Analyst [HYBRID] FLSA Status: Exempt Department: Information Technology Reports to: IT Service Desk Manager Salary: $60,000 - $70,000 About Win Win is a leading provider of shelter, supportive housing, and innovative programs for families with children experiencing homelessness, in New York City. Our equity-driven Way to Win model takes a multifaceted approach to overcoming barriers to stable housing by offering essential services, including childcare, employment support, legal aid, high-impact youth programs, and housing assistance. We are seeking dedicated individuals who share our mission to end homelessness and provide families with the innovative support they need to secure permanent housing. Purpose of the Position We are looking for an enthusiastic IT Service Desk Analyst who enjoys fieldwork and engaging directly with customers. This role requires flexibility to work weekends and holidays, with the benefit of a hybrid schedule. The candidate will provide technical assistance and support to Win staff and clients, ensuring the effective use of IT equipment and applications. Responsibilities include remote and in-person service desk support, setup, installation, and troubleshooting of IT equipment and software, and resolving hardware, software, and network connectivity issues efficiently. Key Responsibilities • Respond to user inquiries and technical assistance requests via phone, email, or work order., • Assess and resolve problems with IT equipment and applications for users., • Serve as the first-level point of contact for Win clients, facilitating the effective use of student iPads, laptops, and PC lab equipment., • Diagnose and troubleshoot hardware, software, and network connectivity issues., • Escalate IT service issues to appropriate technical staff as needed., • Document all user support activities in the designated IT work order system., • Maintain communication with end-users and supervisors regarding support activities., • Install, upgrade, maintain, and troubleshoot IT assets, including desktop computers, peripherals, software applications, laptops, printers, tablets, smartphones, and IP phones., • Provide individual and group end-user instruction on the use of deployed technology resources., • Maintain updated IT inventory information and document it in the IT Asset Tracking system., • Prepare and maintain IT service documentation and reports., • Shift: Monday - Friday, 9:00 a.m. to 5:00 p.m.; occasional assignments on evenings and weekends., • Regular travel to Win sites across all five boroughs of New York City., • Occasional inspection of equipment and cables in floors, ceilings, closets, and IT rooms., • Bachelor’s degree in computer science or information systems from an accredited college or university, or graduation from a certified technical training program in computer maintenance/repair., • At least two years of work experience in IT support or a related technical support capacity., • Leadership: Set an example by following Win policies and procedures. Act with professionalism and a strong work ethic., • Facilitating Change: Consistently deliver high-quality results., • Managing Performance: Interact respectfully with clients and co-workers., • Applying and Developing Expertise: Work with the manager to develop and achieve challenging but attainable goals. Understand the consequences of actions. Our most effective service to our community comes from a diverse mix of minds, backgrounds, and experience. As a result, we are committed to cultivating an inclusive work environment. Win actively seeks a diverse applicant pool and encourages candidates of all backgrounds to apply. We provide equal opportunities to all employees and applicants for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, genetic disposition, neurodiversity, disability, veteran status or any other protected category under federal, state and local law. Company DescriptionWomen In Need provides safe, clean shelter and critical services and programs to over 10% of the homeless families in New York City. As the City’s homelessness crisis continues to escalate at an unprecedented rate, Win continues to increase in size, staff, and scope. With 14 shelters, and hundreds of supportive housing units, Win will serves more than 10,000 homeless families annually – always with a trauma informed focus on providing programs and services they need to confidently regain their independence and succeed on their own. For more than 39 years, Win’s mission has been to break the cycle of homelessness for families in New York City.Women In Need provides safe, clean shelter and critical services and programs to over 10% of the homeless families in New York City. As the City’s homelessness crisis continues to escalate at an unprecedented rate, Win continues to increase in size, staff, and scope. With 14 shelters, and hundreds of supportive housing units, Win will serves more than 10,000 homeless families annually – always with a trauma informed focus on providing programs and services they need to confidently regain their independence and succeed on their own. For more than 39 years, Win’s mission has been to break the cycle of homelessness for families in New York City.

Job Description We are a dynamic IT & Cyber Security solutions provider based in Astoria, Queens, dedicated to empowering businesses with cutting-edge technology and unparalleled service. We are NOT a placement company or staffing agency. Instead, we are a growing team-first organization, committed to fostering the professional growth of our employees and helping them take their IT careers to the next level. We are looking for an ambitious IT professional with proven experience as a network/systems engineer to join our team. If you are passionate about technology, thrive in a collaborative environment, and are ready to tackle diverse and exciting challenges, we want to hear from you! About the Role: As a Level I Helpdesk Support Engineer, you will play a vital role in ensuring the smooth operation and security of our clients' IT environments. You will collaborate with our internal team and external clients to deliver high-quality solutions, manage projects, and provide expert guidance on cybersecurity strategies. Technical Support • Serve as the first point of contact for clients experiencing technical issues, ensuring prompt and professional assistance., • Resolve common IT issues such as password resets, software installation/configuration, and basic network connectivity issues., • Analyze and diagnose issues related to hardware (e.g., printers, laptops, peripherals), software (e.g., operating systems, antivirus programs), and networks (e.g., Wi-Fi connectivity, firewalls)., • Perform initial troubleshooting for security-related incidents, such as malware infections, phishing attempts, or unauthorized access alerts., • Accurately categorize and prioritize tickets based on impact and urgency., • Collaborate with Tier 2/3 teams by providing detailed logs and issue descriptions to facilitate timely resolution., • Maintain thorough records of client interactions, including issues reported, solutions provided, and unresolved challenges., • Contribute to the creation and updating of knowledge base articles to assist both clients and internal teams., • Monitor client environments using MSSP-specific tools, including Security Information and Event Management (SIEM) platforms, endpoint protection systems, and other monitoring tools., • Investigate and respond to security alerts or anomalies, ensuring immediate containment and escalation when required., • Maintain a professional and empathetic demeanor when handling client concerns, ensuring a positive customer experience., • Provide clear and concise explanations to non-technical clients about issues and resolutions., • Operate ticketing systems efficiently to track, update, and resolve client issues., • Familiarize yourself with various cybersecurity tools (e.g., antivirus software, intrusion detection systems) to assist in client support., • Deliver basic end-user training or tips on IT best practices, such as secure password creation and safe internet use., • Provide feedback on recurring client issues to improve internal processes and tools. · Operating Systems: * • Proficiency in Windows 10/11 for end-user support., • Experience with virtualization platforms like VMware and Hyper-V for server and infrastructure management., • Firewalls and Security:, • Knowledge of firewall configuration, management, and troubleshooting, primarily with FortiGate and Palo Alto devices., • Networking:, • Solid understanding of networking principles, including IP addressing, VLANs, DNS, DHCP, and routing protocols., • Ability to support and maintain network switches, routers, and wireless access points., • Ticketing Systems:, • Familiarity with IT ticketing systems for incident management and service requests., • Cloud Platforms:, • Experience with Office 365 administration, including Exchange Online, Teams, and SharePoint., • Understanding of Azure and AWS for cloud resource management and services., • Multi-Factor Authentication (MFA):, • Configuration and administration of Duo or similar MFA solutions., • Cybersecurity Tools:, • Proficiency with Security Information and Event Management (SIEM) platforms for monitoring and analyzing security events., • Expertise in deploying and managing Anti-Virus solutions to protect endpoints., • Backup Solutions:, • Knowledge of various backup and recovery tools for data protection (e.g., Veeam, Barracuda)., • General IT Knowledge:, • Ability to quickly diagnose and resolve hardware and software issues., • Strong familiarity with industry best practices for system and network security. Qualifications: • High school diploma or equivalent; associate degree in IT or related field preferred., • Proven experience in a helpdesk or similar role is highly desirable., • Basic understanding of computer hardware, software, networking concepts, and IT systems such as Active Directory., • Familiarity with ITIL practices, ITSM platforms, firewalls, switches, servers, and backup solutions is a plus., • Considered certifications such as CompTIA A+, Network+, CCNA, or MCSA are highly valued., • Strong problem-solving, troubleshooting, and critical thinking skills., • Excellent communication, interpersonal, and customer service abilities., • Ability to work independently and as part of a collaborative team., • Competitive salary based on experience., • Opportunities for professional growth and career advancement., • Must be willing to undergo a background check, • Must have authorization to work within the U.S, • Must be able to commute to locationCompany DescriptionMSSP seeking talented and energetic Level 1 Helpdesk EngineersMSSP seeking talented and energetic Level 1 Helpdesk Engineers

Job Description Our client is an established, privately held, growing, New York-area government contractor. Our client’s focus is in providing Information Technology (IT) Services to city, state and federal government clients. We are currently seeking a skilled IT Cloud Specialist to work in a full-time onsite role on a large scale project at a client location in Manhattan, New York City / Newark, New Jersey. Reporting to the IT Project Manager, the IT Cloud Specialist is responsible for assisting in the design, implementation, management, and support of cloud computing networks utilizing Virtual Desktop Infrastructure (VDI), Azure Virtual Desktop (AVD) and Citrix technologies to ensure a smooth end-user experience, optimal performance, and strong security across the IT infrastructure. The ideal candidate will have relevant technical education / certifications, 5+ years of IT cloud computing experience and strong technical expertise in VDI, Citrix, and AVD. Experience in Construction or Building related organizations is highly desirable. Must be solution and customer-focused with effective communication skills, and demonstrated ability to meet user needs with IT cloud solutions. PRIMARY RESPONSIBILITIES INCLUDE: • Configure, implement, manage, maintain, troubleshoot and support IT cloud solutions within Microsoft Azure and Citrix Cloud., • Configure, install and update cloud software, manage user accounts and monitor networks and system performance., • Assist in designing, deploying, and managing VDI solutions such as Citrix XenDesktop / XenApp or Microsoft AVD., • Manage documentation, contribute to improvement efforts, and automate processes using scripting., • Oversee VDI image management, troubleshoot and resolve issues related to Citrix VDI and AVD, ensuring high availability and disaster recovery, monitoring performance, and collaborating with IT security teams to enforce security policies., • Work closely with Project Management, IT, Engineering and other stakeholders. Ensure that cloud solutions and systems perform properly and that all business requirements are successfully met., • Implement and support new client requirements and customizations., • Consistently engage with clients and stakeholders to maintain relationships and ensure high levels of satisfaction. CANDIDATE REQUIREMENTS INCLUDE: • Bachelor’s Degree in Computer Science, Information Technology, or closely related field. Relevant IT cloud certifications such as Microsoft Azure, AWS Cloud, Google Cloud, CompTIA Cloud+ or Certified Cloud Security Professional (CCSP). Other VDI-related certifications such as VMware VCP-DTM, Citrix CCA-V/CCP-V, or Microsoft AZ-140 a plus., • 5+ years of experience implementing, managing and supporting large scale IT Cloud networks and platforms., • Prior experience in Construction or Building-related organizations is highly desirable., • Experience managing VDI, including Citrix and/or Microsoft AVD. Hands-on experience with Citrix Virtual Apps and Desktops, Citrix ADC, and Citrix Cloud services. Proficiency in Windows Server administration, Active Directory, and networking concepts required. Proficient knowledge of the VDI stack and experience with scripting languages like PowerShell. Familiarity with monitoring tools for Citrix environments (Citrix Director)., • Experience with other virtualization technologies (VMware, Hyper-V), and knowledge of security best practices for virtualization and remote access., • Ability to work in a fast-paced environment and manage multiple tasks simultaneously., • Experience with Project Management principles and practices such as ITIL, Scrum, LEAN, Agile, or DevOps., • Effective problem-solving and relationship-management skills. Prior experience collaborating closely with users, clients, stakeholders and technology suppliers to resolve technical issues., • Excellent verbal, written and interpersonal communication skills with users, clients, team members, technical staff, and management. Able to interface, communicate and maintain effective relationships with team members and all levels of management on an ongoing basis and work as a trusted IT professional., • Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) for use in communication, analysis & tracking., • Key Competencies: Collaborative Work Style, Customer Service Focused, Problem-Solver, Professional, Resourceful, Results-Focused, Solutions Focused, Self-Motivated, Team-Player., • Must be able to pass a required background check and/or security clearance to work on government projects. TEAM RESPONSIBILITY: Serve as a key member of the client's IT team. Collaborate with internal team members, users, clients and vendor partners. Mentor team members. KEY RELATIONSHIPS / STAKEHOLDERS: • IT Project Manager, • Internal Team Members, Users, Clients and SME's, • Client and Technology Partners RELOCATION ELIGIBILITY: No relocation assistance provided. Local, qualified New York City metro area candidates will be given preference and priority. Qualified candidates willing to self-relocate to the New York City metro area will also be considered. COMPENSATION & BENEFITS INFORMATION: • Base Salary Range: $120,000 - $150,000, commensurate with experience and qualifications, • Benefits Include: Health & Dental Insurance, Paid Time Off, 401-K with match, FSA, Company Paid Training, etc. POSSIBLE COMPARABLE TITLES: • IT Cloud Engineer, • IT Cloud Architect, • IT Cloud Administrator, • IT Cloud Consultant, • DevOps EngineerCompany DescriptionTalent Solution Partners is a full-service Talent Acquisition and Solutions Firm. Our primary focus is the placement of senior-level professionals and executives for clients in Healthcare, Consumer Products, Business-to-Business Services and related industries. Visit us at: Solution Partners is a full-service Talent Acquisition and Solutions Firm. Our primary focus is the placement of senior-level professionals and executives for clients in Healthcare, Consumer Products, Business-to-Business Services and related industries.\r\n\r\nVisit us at:

Job Description About the Role We’re seeking a dependable and skilled Help-Desk Technician to lead internal IT support operations for our NYC office and broader business units. You’ll provide direct on-site support to users based in Midtown Manhattan, while also maintaining connectivity and coordination with our Great Neck headquarters and field operations. This role combines hands-on computer hardware and application support along with infrastructure support. You’ll also act as a local advocate, ensuring that corporate policies are implemented effectively and appropriately for our teams on the ground. Key Responsibilities * Provide on-site technical support at our Midtown Manhattan office for desktops, laptops, applications, printers, and network services. * Administer Microsoft 365 environment (Teams, SharePoint, Exchange, OneDrive, Intune) and manage user accounts, devices, and licensing. * Maintain and support infrastructure across Great Neck HQ and remote offices as needed. * Collaborate with corporate IT to implement corporate-wide tools, security standards, and global policies—while advocating for local business needs. * Handle hardware provisioning, software deployment, onboarding/offboarding, and asset tracking. * Troubleshoot and support specialized applications (e.g., Autodesk, financial, and HR systems). * Document IT processes, configurations, and troubleshooting procedures; contribute to internal knowledge sharing. * Assist with training users on technology best practices. * Ensure business continuity by proactively maintaining system stability and responding to critical issues. * Travel to Great Neck Backoffice and local job sites in NY and New Jersey as needed to support users and coordinate infrastructure needs. Qualifications Required: * 5+ years of experience in internal IT support, systems administration, or desktop/infrastructure management within a mid-sized or enterprise organization. * Advanced proficiency with Microsoft 365 ecosystem, including administration of Exchange Online, SharePoint, OneDrive, Teams, and device management through Intune/Endpoint Manager. * Strong working knowledge of Windows operating systems (Windows 10/11) and basic user and group management. Understanding AD, DNS, DHCP, Group Policy concepts. * Basic knowledge of networking fundamentals, including cabling standards, WAN circuits, routing and switching, firewalls, DMZs, VLANs, and IP addressing and subnetting * Experience supporting business productivity and line-of-business applications, including installation, configuration, troubleshooting, and updates (e.g., MS Office, Adobe products, finance or HR tools, Autodesk applications). * Hands-on experience with IT asset management, including imaging, deployment, hardware inventory, and lifecycle replacement. * Ability to troubleshoot complex hardware and software issues, independently or with vendor support, and follow through to resolution. * Excellent communication skills, both written and verbal — able to clearly explain technical concepts to non-technical users and document procedures and solutions. * Ability to prioritize, manage, and execute multiple concurrent tasks in a dynamic environment with shifting priorities. * Strong sense of ownership and follow-through — demonstrates initiative and holds themselves accountable for deliverables. * Demonstrated ability to work independently with minimal supervision, while also being a collaborative team player who can work cross-functionally. * Customer service mindset — friendly, professional demeanor and a commitment to user satisfaction and technical excellence. * Willingness and ability to travel between Midtown Manhattan, Great Neck HQ, and local job sites as needed, sometimes on short notice. Preferred: * Experience in hybrid desktop/server environments or enterprise settings * Exposure to Power Automate, Power Apps, or SharePoint customization * Familiarity with Autodesk licensing and support and other construction related applications * IT certifications such as CompTIA A+/Network+, Google IT Support Professional Certificate, Microsoft Fundamentals. What You’ll Bring * A proactive, solutions-focused mindset * The confidence to represent end users and advocate for practical solutions * The discipline to self-manage while staying aligned with team goals * A calm, supportive attitude under pressure * A strong sense of ownership and pride in the technology experience you deliver Company DescriptionUni-Data & Communications, Inc. was formed in 1989 to service the IT infrastructure support needs of the financial services community. Uni-Data is a nationwide IT services company with several hundred full time employees, operating in 20 states. The company maintains three primary lines of business: Technical Services (IT outsourcing, staff augmentation, IMAC/break-fix, software packaging and distribution, PC/VDI deployments, project management); Managed Services (on-shore, NYC-based service-desk, Audio/Visual, SMB IT outsourcing); Uni-Data is a subsidiary of the Unity International Group, which is a conglomerate composed of electrical contracting, integrated maintenance, and IT services businesses.Uni-Data & Communications, Inc. was formed in 1989 to service the IT \r\ninfrastructure support needs of the financial services community. \r\n\r\nUni-Data is a nationwide IT services company with several hundred full time employees, operating in 20 states. The company maintains three primary lines of business: Technical Services (IT outsourcing, staff augmentation, IMAC/break-fix, software packaging and distribution, PC/VDI deployments, project management); Managed Services (on-shore, NYC-based service-desk, Audio/Visual, SMB IT outsourcing); Uni-Data is a subsidiary of the Unity International Group, which is a conglomerate composed of electrical contracting, integrated maintenance, and IT services businesses.

Job DescriptionIT Support Specialist – Desktop & Network Support We’re seeking a skilled IT Support Specialist with at least 5 years of hands-on experience to provide technical support for desktop and laptop systems in a fast-paced environment. Key Responsibilities: • Troubleshoot hardware and software issues for end users., • Configure and deploy workstations for new hires and upgrade existing systems., • Set up and maintain network and telecommunication infrastructure., • Diagnose and resolve LAN, server, and connectivity problems., • Use a ticketing system to track and manage support requests., • Re-image computers, perform data migrations and backups., • Provide remote support and problem resolution as needed.Requirements:, • Minimum 5 years of IT support experience., • Strong knowledge of hardware components and configurations., • Proficiency with common software applications and troubleshooting techniques., • Experience with imaging tools, remote support tools, and ticketing systems. Estimated Min Rate: $20.00 Estimated Max Rate: $25.00 What’s In It for You? We welcome you to be a part of the largest and legendary global staffing companies to meet your career aspirations. Yoh’s network of client companies has been employing professionals like you for over 65 years in the U.S., UK and Canada. Join Yoh’s extensive talent community that will provide you with access to Yoh’s vast network of opportunities and gain access to this exclusive opportunity available to you. Benefit eligibility is in accordance with applicable laws and client requirements. Benefits include: • Medical, Prescription, Dental & Vision Benefits (for employees working 20+ hours per week), • Health Savings Account (HSA) (for employees working 20+ hours per week), • Life & Disability Insurance (for employees working 20+ hours per week), • MetLife Voluntary Benefits, • Employee Assistance Program (EAP), • 401K Retirement Savings Plan, • Direct Deposit & weekly epayroll, • Referral Bonus Programs Yoh, a Day & Zimmermann company, is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Visit to contact us if you are an individual with a disability and require accommodation in the application process. For California applicants, qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. All of the material job duties described in this posting are job duties for which a criminal history may have a direct, adverse, and negative relationship potentially resulting in the withdrawal of a conditional offer of employment. Company DescriptionFounded in 1940, Yoh operates from 75 locations throughout North America and is headquartered in Philadelphia, PA. Yoh was the nation’s first technology staffing firm. As a business unit of Day & Zimmermann, Yoh has a flourishing global footprint, as our parent company operates from more than 150 worldwide locations. Company Website: in 1940, Yoh operates from 75 locations throughout North America and is headquartered in Philadelphia, PA. Yoh was the nation’s first technology staffing firm. As a business unit of Day & Zimmermann, Yoh has a flourishing global footprint, as our parent company operates from more than 150 worldwide locations.\r\nCompany Website:

Job Description Are you looking for a position where you can grow technically and professionally? Do you like learning new technologies and helping people resolve computer problems? We are a rapidly growing IT support and cloud hosting company in Midtown Manhattan that is looking for an experienced Senior Help Desk Analyst to add to our elite support team. As part of the team, you will be exposed to a wide variety of cutting-edge technologies, in a fast-paced and fun environment. Position Role • Provide technical support for end-user desktop, • Active Directory Administration including account management, maintenance, • Microsoft 365 advanced administration including E-mail, SharePoint, and Teams, • Provide support for level 1 and 2 ticket escalations, • Provide support for client projects such as Microsoft 365 migrations, VPN rollouts, etc., • Minimum of 3 years of Active Directory, and Microsoft 365 administration, • Strong problem-solving and technical troubleshooting skills, • Superior communication and customer service skills, • Thorough knowledge of Microsoft 365, MS Office Suite, and Windows 10/11, • Mac experience is a plus, • Competitive salary, • Healthcare and dental benefits, • 401K Plan with company match, • Technical training and certification support, • Peer recognition program, • Technical Certification Training and Certification Exam Re-Imbursement, • Great team and work atmosphere

Job Description Job Title: IT Support Analyst Organization: BrandEd Department: Global IT Reports to: Director of IT Service Management Position Purpose The IT Support Analyst will be part of the Global IT Service Management team, responsible for delivering quality IT support to all students, faculty, and staff across BrandEd. As a member of the team, they will be responsible for the maintenance and support of all IT systems, telephone systems, and Audio/Visual equipment throughout the New York campus. Essential Duties and Responsibilities Specific duties and responsibilities include the following, but the individual will also be expected to perform all the duties necessary which are customarily performed by a person holding this position. Other duties may be assigned. The IT Support Analyst will answer, evaluate, prioritize, and resolve incoming telephone, voicemail, e-mail, in-person, and Service Desk System requests for assistance from end users in the organization. This includes troubleshooting and resolving issues related to standard enterprise software applications and various custom web applications, desktop hardware, and network edge infrastructure components. In addition to the tasks and activities listed below this person will be expected to assist with various IT projects as directed. End-User Support Provide technical support for the organization; diagnose technical problems; research, identify and document appropriate solutions; organize and prioritize technical support cases and follow-up on outstanding cases until resolved. Infrastructure Support Provide technical support for LAN and WIFI devices. Analyse, troubleshoot, evaluate, and resolve computer network problems. Performing file backups on the network. Participate in scheduled maintenance windows. Support Case Management Maintain and track all support issues and calls within the Support management system; maintain contact and follows-up with employees to ensure quality level of support; interact with users in non-technical, clear terms; adhere to and enforce organization policies, rules, and regulations relating to technology use. User Account/Password Maintenance Creates, maintain, and coordinate user account information and passwords for various IT systems. Assist with setup of new user accounts/email in a Microsoft Windows Active Directory/Office 365 environment. Maintain student and alumni email address and distribution lists. Device Support Provide support and assistance for the relocation, installation, and setup of computers, end-user unified communications systems, Teams telephones, Mobile Devices and various peripheral equipment including classroom audio/video equipment. Perform diagnostics on computers, software applications, and related equipment. Provision, reimage, and test new and reallocated computers, laptops, and other equipment as directed. Student support Provide support to BrandEd students - assistance with, access to and use of all school systems. CIG user support Provide support to CIG staff and prioritize accordingly. Flexible working Expectation to support after hours and weekend events as required. Multi-site support including local travel and the ability to respond at short notice. Vendor management Coordinate with various vendors to maintain working environment. Order new equipment as needed. Knowledge and Abilities To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed here are representative of the knowledge, skill and ability required. Under the ADA, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. A thorough understanding and knowledge of commonly used concepts, practices, and procedures within the IT field. A thorough understanding of and professional experience troubleshooting Web Applications and Technology. Thorough knowledge of both PC and MAC Hardware/Software configuration. Advanced Knowledge of Microsoft Office 365, Adobe Suite, and other standard business productivity software suites. Basic knowledge of Windows Server 2012 and above. Knowledge of working in PowerShell Knowledge of audio-visual systems (projectors, sound systems) is required. Knowledge of academic environments is strongly desired. Ability to install and configure Windows 10 and MAC OSX workstations and software packages. Ability to troubleshoot LAN clients. Strong interpersonal skills. Strong organizational and problem-solving skills. Demonstrate professionalism and diplomacy in interpersonal relationships. Support and embrace diversity and inclusiveness. Regular weekday (Monday-Friday) attendance/availability is required during core business hours. Ability to work weekends and after hours. Ability to manage multiple priorities and projects. Ability to be present in the office, as requested. Ability to travel between offices locally and nationally. Ability to work independently and as part of a team. Ability to proceed with objectives under limited supervision. Education, Work Experience and/or Licensure US Citizenship or Permanent Residence Status required. 4-year college Degree in Computer Science/Related field preferred or equivalent job experience At least 2 years of experience in IT Support required. Experience with SharePoint/Teams or Other similar content management/collaboration platform. Experience providing top quality cross platform end-user support and training. Experience using TeamDynamix or similar service desk/support management system. At least one Microsoft (MCP), Apple, or other industry standard certification in a Windows/Mac operating system is desirable. Language Skills Excellent verbal and written communication skills Excellent command of the English language Physical Demands The physical demands listed here are representative of those that must be met by an employee to successfully perform the essential functions of his/her job. Under the ADA, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Ability to sit, stand, walk, travel up and down stairs, crouch, climb ladder, stoop, and reach. Ability to lift up to 25lbs. Work Environment The work environment characteristics listed here are representative of those an employee encounters while performing the essential functions of the job. Under the ADA, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions: Basic office environment Classroom/academic environment Online learning environment Ability to adapt to new campuses and their infrastructure. The above statements are intended to describe the general nature and level of work being performed by an individual assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities and skills required of personnel so classified. BrandEd reserves the right to modify this job description in its sole discretion. BrandEd is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Job Description We are seeking a Desktop Support Technician to join our team! You will resolve computer-related issues for our client. Must troubleshoot things quickly and efficiently. Must be able to prioritize issues important to least. Act professional in office setting. Responsibilities: • Provide technical assistance with computer hardware and software, • Resolve issues for clients via phone, in person, or electronically, • Recommend hardware and software improvements, • Track customer issues and resolutions, • Knowledge of O365 Applications / Windows 10 & 11, • Networking experience, • AV experience - meeting room technology - Polycom, ClickShare, YeaLink etc, • Digital printing solutions – Printex, • ServiceNow experience, • CompTIA A+ certified (nice to have), • Previous experience in IT, customer service, or other related fields, • Ability to build rapport with clients, • Strong troubleshooting and critical thinking skills

Job Description We are seeking a Desktop Support to join our team! You will resolve computer-related issues for your clients. Responsibilities: • Provide technical assistance with computer hardware and software, • Resolve issues for clients via phone, in person, or electronically, • Recommend hardware and software improvements, • Previous experience in IT, customer service, or other related fields, • Ability to build rapport with clients, • Strong troubleshooting and critical thinking skills What We Do We provide Scalable Technical Staffing solutions encompassing SOW, staff augmentation, and direct hire placement for Fortune 2000 companies, with niche service offerings in Cyber Security, Digital, Field Services, and Professional Services. Our recruiting teams are specialized, certified, and have endured rigorous technical boot camps and ongoing required educational courses and meetups. What Proof We Have We have experience in scalable IT Staffing since the year 2000. Our IT experts have helped Fortune 2000 corporations embrace the cybersecurity and digital space, with many of our experts remaining on contract with clients for 8+ years. Our staffing experts have been engaged to speak at cybersecurity conferences, and our teams are certified and specialize in divisions focused around cyber, digital, field, and professional services. Why People Want It Our valueWho We Are\r\nGTN is the leader in technical staffing, leveraging innovation to drive next-generation recruiting to Fortune 2000 companies.\r\n\r\nWhat We Do\r\nWe provide Scalable Technical Staffing solutions encompassing SOW, staff augmentation, and direct hire placement for Fortune 2000 companies, with niche service offerings in Cyber Security, Digital, Field Services, and Professional Services. Our recruiting teams are specialized, certified, and have endured rigorous technical boot camps and ongoing required educational courses and meetups.\r\n\r\nWhat Proof We Have\r\nWe have experience in scalable IT Staffing since the year 2000. Our IT experts have helped Fortune 2000 corporations embrace the cybersecurity and digital space, with many of our experts remaining on contract with clients for 8+ years. Our staffing experts have been engaged to speak at cybersecurity conferences, and our teams are certified and specialize in divisions focused around cyber, digital, field, and professional services.\r\n\r\nWhy People Want It\r\nOur value