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Job Description At Veritext, we focus on the details – so legal teams can focus on the case. About the role: Our clients count on us to make the legal process seamless and efficient from scheduling court reporters and legal videographers to ensuring transcripts are delivered on time and flawlessly accurate. As a Client Services Representative (MidAtlantic), you’ll be the go-to expert for attorneys and legal teams after the deposition wraps helping them stay on track and ready for court. You’ll handle transcript delivery, troubleshoot issues, manage changes or corrections, and follow up to ensure expectations are exceeded and every client walks away impressed. If you love follow-through, attention to detail, and making sure nothing slips through the cracks, this is your moment. What you'll get to do: • Build and maintain strong relationships with and provide support to our trusted partners (reporters, agencies, videographers, interpreters, etc.) and all other outside vendors, as applicable, treating them as valued extensions of our team, • Respond to all client requests received via email and/or phone queue timely, • Resolve issues and/or escalate as needed; collaborate with applicable departments and/or colleagues to ensure prompt and accurate resolution, • Proactively track assignment deadlines, ensuring all tasks are completed on time and any potential delays are communicated promptly to stakeholders, • Communicate any updates or changes to orders promptly and accurately to partners, ensuring alignment and timely execution of services The kind of teammate we’re looking for: • Client-centric mindset with the ability to build strong, loyal relationships and handle sensitive client needs with care, • Deliver responsive, solutions-oriented service quickly and kindly in a clear, professional manner with excellent follow-up etiquette, • Bold thinker – you thrive under pressure and love to solve tough problems in creative ways, • A proactive mindset – you anticipate needs before they arise and if there’s a problem, you’re already solving it, • Confident juggling timelines, priorities, and multiple clients at once with grace, • Adaptable, open to ongoing change and collaboration, • A laser-sharp eye for detail and strong organizational skills, • Comfort with technology, including proprietary software, • 2-4 years of professional experience, familiarity with court reporting or legal services is a huge plus What’s in it for you: • Competitive compensation and total rewards package including comprehensive medical, dental and vision insurance as well as company-paid life insurance, short-term and long-term disability insurance, • Healthy work-life balance: hybrid work structure, paid time off, Paid Parental Leave, tuition reimbursement and more, • Employee equity and referral programs: when we succeed, you succeed!, • Extensive mental health and wellness benefits – to help you feel your best and thrive personally and professionally, • Matched 401(k) to help you save for your future, • Veritext Cares: our commitment to making a difference beyond the workplace, supporting local causes and paying it forward to the communities we live and work in, • Earned wage access: get a portion of the wages you earned prior to payday, • Learning and development opportunities including ongoing training, mentorship, and access to resources that support your personal and professional growth, • Engaging, collaborative, inclusive culture that values curiosity, initiative, and creativity with unique programs like Veritext Summer Camp and Wellness Week– because work should be rewarding and fun! About Veritext: Veritext is the global leader in technology-enabled court reporting services and litigation support solutions with a proven track record of industry excellence. For law firms, government agencies and enterprise corporations, we provide access to innovative technologies and remote solutions, the highest-quality network of reporters and legal videographers, unmatched expertise in multiparty and complex litigation, unparalleled client service, and state-of-the-art conference spaces across North America. Veritext is committed to delivering comprehensive, client-focused legal solutions that address the evolving needs of the legal industry. Our solutions utilize the latest easy-to-use technologies to streamline the deposition process and reliably handle the most complex cases. All of this combined with unsurpassed data security ensures that Veritext clients have the best tools available and the confidence of working with the market leader. Veritext aspires to create a community based on collaboration, innovation, creativity and belonging. Our collective success depends on the robust exchange of ideas – an exchange that is best when the rich diversity of our perspectives, backgrounds and experiences flourish. To achieve this exchange, it is essential that all individuals and stakeholders feel and experience an environment where they are welcome, safe, secure, and heard. As such, we do not discriminate on the basis of race, color, religion, age, gender identity or expression, national origin, disability, veteran status, sexual orientation, marital status or any other classification protected by Federal, state, or local law. Any information provided will be used only in the compilation of data for EEO/Affirmative Action reporting. Completion of this data is voluntary and will not affect your opportunity for employment and/or terms or conditions of employment. About this posting: Compensation ranges, when noted, represent the expected base pay compensation range for this role. Ultimately, a number of factors including, but not limited to, your prior job-related knowledge and experience, geographic location, and qualifications will be considered when determining your pay and we may pay more or less than the posted range.

Job Description This is a remote position. We are looking for energetic individuals who have an interest in providing our clients' customers with excellent customer service support from your secure home office. We aim to delight every customer every day. As a Customer Care Representative, you’ll play a key role in helping customers achieve their goals—whether it’s finding the perfect product, resolving an issue, or ensuring a smooth order process. You’ll use your empathy, resourcefulness, and problem-solving skills to deliver exceptional service that leaves a lasting impression. If you thrive on making customers successful and are motivated to turn challenges into wins, we’d love to hear from you. XACT@Home is only available in AL, FL, GA, ME, MD, MS, NC, PA, VA, TX currently. Please check back later for availability in your state. What You’ll Do: ● Be a trusted resource for customers, assisting them via phone, email, and live chat with product selection, order questions, and everything in between ● Use active listening and genuine curiosity to understand customers’ needs and challenges, and then recommend solutions that exceed expectations ● Approach customer interactions with a "How can I make this easy for the customer?" mindset, removing the burden of extra work from the customer and inspiring confidence ● Communicate clearly with other departments to ensure timely order processing and delivery ● Meet established performance metrics and continually set goals for professional growth ● Maintain accurate and detailed records of customer interactions to keep things streamlined and efficient ● Identify opportunities to enhance the customer experience through thoughtful upselling, cross-selling, or problem-solving ● Stay informed on product offerings, promotions, and industry trends so you can offer the best guidance to our customers ● Contribute to projects and other tasks as needed to support company growth Who You Are: ● Someone who truly gets excited about making customers happy through understanding and solving their problems ● A problem-solver who is motivated to find solutions and create positive outcomes ● A great communicator who can connect, empathize, and build trust with customers ● A great listener who can connect with customers and understand their needs ● Organized and detail-oriented, ensuring every customer’s request is handled effectively ● Energetic, adaptable, and excited to learn and grow in a fast-paced environment What You Bring: ● High school diploma or equivalent; some college coursework is a plus ● Prior customer service experience is ideal, but we’re happy to train the right candidate ● Strong communication, interpersonal, and decision-making skills ● A proactive, positive attitude with a focus on solutions and customer satisfaction ● Ability to multitask and prioritize in a fast-paced environment ● Comfort with technology: experience with Google Workspace and CRM systems is a bonus ● Ability to type at a minimum 40 WPM Why Join Us? At XACT you’ll have the chance to directly impact customers’ success and be part of a team that values collaboration, growth, and great service. You’ll help customers feel confident in their choices—and help them look like the hero of their organization. Requirements Physical Requirements: ● Ability to remain in a stationary position for prolonged periods while working at a computer ● Ability to communicate effectively with customers over the phone and via email or live chat ● Must be able to perform repetitive tasks, such as typing, with attention to detail Technical Requirements: • Be able to type 40 words per minute or greater; • High-speed DSL or cable connection, rated at least 10 MB download speed and 2 MB upload speed., • Dedicated home office space, which is free from distraction, and with a door that can be closed and locked. We will ask you to provide a picture of this space. Your workspace must be a dedicated working environment that is used exclusively by you., • A personal desktop computer running a licensed version of Windows 11 Pro, with 8 GB of RAM. Laptops are not eligible for the work-at-home agent program., • Must have Remote Desktop Connection (RDC) installed., • A 19″ flat panel monitor (minimum), multiple displays recommended and preferred., • A webcam, for training, compliance, and collaboration purposes., • A wired network connection (wireless is not permitted)., • An approved-brand USB headset for VOIP, • A modern mobile phone (iOS or Android) that can be used for multi-factor authentication purposes. Must have iOS 15 or greater, or Android OS 11 or greater. Apple or Samsung brand preferred. Apple or Samsung brand preferred. Benefits Everyone needs time to relax and enjoy life — and at XACT, we’re firm believers in work-life balance. Our paid time off (PTO) program allows team members to earn time they can use to unwind and enjoy life outside of work. Although we’re open 24 hours a day, we believe in flexible scheduling that integrates work into your life — not the other way around. Set schedules, split shifts, and on-demand shift availability are just a few of the options we offer. Full-time team members are eligible to join our company group plan through United Healthcare, once eligibility requirements are met. Smile confidently! XACT offers dental insurance through Sun Life to eligible team members. With both low- and high-benefit plan options, you’ll find one that fits your needs and makes you grin. We see you, too! We proudly offer VSP vision insurance to eligible team members. With strong coverage and savings on glasses and contacts, it's easy to see the value. In addition to standard insurance options, we also provide supplemental products through Allstate — including accident, disability, and other coverage choices. Relax — it’s expected. We’re happy to provide safe, comfortable working environments designed with your well-being in mind. Our call centers feature employee lounges, quiet spaces, and cozy places to work. We’re just one big family here, so pull up a seat and join in. As a team member — not an independent contractor — you can count on us for support. Whether you’re working in our contact centers or from your home office, we’ll equip you with the tools, technology, and 24×7 support you need to succeed.

The University is situated on a beautiful urban campus, with easy access to a range of educational, cultural, and recreational activities.

The University is situated on a beautiful urban campus, with easy access to a range of educational, cultural, and recreational activities.

The University is situated on a beautiful urban campus, with easy access to a range of educational, cultural, and recreational activities.

The University is situated on a beautiful urban campus, with easy access to a range of educational, cultural, and recreational activities.

Virtual/remote work permitted based on project needs and schedule.

Call Center / Remote] - Anywhere in U.

Aerotek - - Responsibilities: Pick and stage orders accurately using RF scanners and material handling equipment.Operate reach truck, standup forklift, sitdown forklift, and electric pallet jack (EPJ/walkie).Stack, package, band, shrink-wrap, and label products per client specifications.Perform pic

Aerotek - - Responsibilities: Handle materials and provide dock support.Load and unload deliveries efficiently.Sort and organize pallets for optimal storage.Operate forklifts and pallet jacks safely.Assist in loading and unloading tractor trailers and parts deliveries.

Join our team to help train the next generation of AI while enjoying the flexibility of remote work and the freedom to set your own schedule. This is a full-time or part-time REMOTE position.

No commute needed should you choose to work from home remotely. If you are a customer service representative agent or someone just looking for a flexible part time remote work from home job, this is a great way to supplement your income. Remote Work From Home Customer Service Representative Agent -

Join our team to help train the next generation of AI while enjoying the flexibility of remote work and the freedom to set your own schedule. This is a full-time or part-time REMOTE position.

Remote Work From Home Data Entry Clerk - Part Time Market Research Panelists Our company is seeking individuals to participate in National & Local Paid Focus Groups, Clinical Trials, and Market Research assignments. With most of our paid focus group studies, you have the option to participate remote

Join our team to help train the next generation of AI while enjoying the flexibility of remote work and the freedom to set your own schedule. This is a full-time or part-time REMOTE position You'll be able to choose which projects you want to work on You can work on your own schedule Projects are

Join our team to help train the next generation of AI while enjoying the flexibility of remote work and the freedom to set your own schedule. This is a full-time or part-time REMOTE position.

Join our team to help train the next generation of AI while enjoying the flexibility of remote work and the freedom to set your own schedule. This is a full-time or part-time REMOTE position.

Join our team to help train the next generation of AI while enjoying the flexibility of remote work and the freedom to set your own schedule. This is a full-time or part-time REMOTE position.

This is a full-time or part-time REMOTE position. Join our team to help train the next generation of AI while enjoying the flexibility of remote work and the freedom to set your own schedule.

Customer Support / Remote] - Anywhere in U.

Customer Support / Remote] - Anywhere in U.

FASTSIGNS - JobID: 100-168696639 [Customer Service Representative] As a Customer Service Representative at FASTSIGNS, you'll: Consult with customers in defining needs and initiating orders which meet their requirements and budget; Respond to incoming calls, emails, in-person walk-ins, and occasional

Join our team to help train the next generation of AI while enjoying the flexibility of remote work and the freedom to set your own schedule. This is a full-time or part-time REMOTE position.

Roadrunner Freight - - Responsibilities: Developing and maintaining strong, mutually beneficial relationships; Monitoring and reporting on partner performance; Onboard new partners and train them on Partner Portal; Provide administrative support to the assigned Partner Carriers; Troubleshooting sol