Trabajos email customer support en Sacramento, CA - Page 2Crear alertas

As a Remote Customer Support Representative, you will be responsible for supporting customers and handling inquiries from the comfort of your home, including: respond to customer inquiries via phone, chat, and email.

As a Remote Technical Support Representative, you will be responsible for supporting customers and handling inquiries from the comfort of your home, including: respond to customer inquiries via phone, chat, and email.

Job Description Job Title: Assistant Community Manager Location: Fountains At Point West Company: Bridge Property Management. About Us: [Insert Company Name] is a dynamic and innovative organization committed to fostering engaged and thriving communities. We pride ourselves on our vibrant culture and our dedication to providing exceptional service. Our team values collaboration, creativity, and a shared passion for community development. We are seeking an enthusiastic Assistant Community Manager to join our team and support our mission. Position Summary: The Assistant Community Manager will play a pivotal role in the daily operations of our community, working closely with the Community Manager to ensure a positive living environment for all residents, enhance community engagement, and support administrative functions. This position requires excellent communication, organizational skills, and a passion for serving others. Key Responsibilities: 1. Community Engagement: • Assist in planning, organizing, and executing community events and activities to foster resident engagement and strengthen community bonds., • Serve as a point of contact for residents, addressing inquiries and concerns in a timely and professional manner., • Facilitate open communication with residents, encouraging feedback and suggestions for community improvements. 2. Administrative Support: • Support the Community Manager with daily administrative tasks, including maintaining resident records and managing communications., • Assist with budgeting, financial reporting, and preparation of community management reports., • Oversee maintenance requests and coordinate with service providers to ensure timely resolution. 3. Marketing and Communication: • Help develop and implement marketing strategies to promote community events and initiatives., • Create and distribute newsletters, social media content, and promotional materials to residents and potential tenants., • Collaborate with the Community Manager to enhance the community’s online presence. 4. Compliance and Policies: • Ensure compliance with community guidelines, regulations, and policies., • Assist in maintaining a safe and secure environment for residents, reporting any safety concerns to the Community Manager. 5. Team Collaboration: • Work closely with maintenance staff and other team members to ensure community operations run smoothly., • Participate in regular team meetings and contribute to a positive team environment. Qualifications: • Bachelor’s degree in Business Administration, Hospitality Management, or a related field (preferred)., • Previous experience in property management, community organizing, customer service, or a related field is a plus., • Strong interpersonal and communication skills, with the ability to build rapport with diverse residents and stakeholders., • Proficient in Microsoft Office Suite and familiar with property management software (e.g., Yardi, AppFolio) is a plus., • Strong organizational skills with an ability to manage multiple tasks and projects effectively., • A proactive and positive attitude, with a passion for community development and resident satisfaction. What We Offer: • Competitive salary and benefits package., • Opportunities for professional development and career advancement., • A collaborative and supportive work environment., • The chance to make a meaningful impact in the lives of residents and the community. Application Process: To apply for the Assistant Community Manager position, please submit your resume and a cover letter detailing your relevant experience and why you would be a great fit for our team to [insert application email/website]. [Insert Company Name] is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Feel free to customize any portion of this job description to better fit your company's needs!

Job Description Summary: The Care Management Assistant (CMA) supports the Care Management Coordinators with administrative and clerical duties in an effort to meet mandated deadlines relating to utilization review. As the first point of contact for our members, the CMA will be responsible for answering telephone calls, processing faxes, and entering authorization for review. This is a high-volume desk. Essential Duties and Responsibilities include but are not necessarily limited to the following. Other duties may be assigned. • Maintain regular office hours. Administrative & Clerical Duties • Maintain strict HIPAA Confidentiality; follow all internal policies and procedures to maintain the confidentiality for all members and member data., • Answer a high volume of telephone calls., • Provide high quality general administrative services and support to the entire department., • Work independently on assigned tasks and activities, based on established policies and procedures., • Receive, log and distribute mail correspondence., • Manage the department’s email accordingly., • Handle a variety of basic office tasks such as filing, faxing, copying, scanning etc., • Enter requests into the Medical Utilization Review system with accuracy and completeness (99% of the time)., • Adhere to exact deadlines; determination letters must be sent out to the appropriate parties within 24 hours of the medical determination., • Remain in contact with Care Management staff, other BRMS staff/departments, provider’s offices and members., • Perform other duties and responsibilities as assigned by the Management. Knowledge, Skills, & Abilities: • Strong communication skills, effective and accurate written and verbal form., • Strong customer service-oriented skills for both internal staff and external clients., • Strong organizational skills which support timely and well documented action to manage concurrent deadlines and multiple priorities., • Keyboarding skills and the ability to utilize computer equipment and software are required as is experience with other types of standard office equipment., • Strong working knowledge of Microsoft Office, excel, windows-based products and software specific to document scanning., • Medical terminology preferred., • Ability to work independently and within a team environment., • Must be able to work within core hours of operation 0700 to 1700 Monday through Friday in the office. Reasoning Ability: Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Education and/or Experience: High School diploma or G.E.D and minimum of one to two years administrative experience within the medical or insurance field; or equivalent and any combination of education, training, and/or experience, which demonstrates ability to perform the duties described. Language Skills: Ability to read, speak, and write effectively in English. Ability to interpret documents such as safety rules, memos, letters, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively with customers or fellow employees within the organization. Ability to effectively address or resolve customer service issues within guidelines of the position. Mathematical Skills: Ability to add and subtract, multiply and divide with 10's and 100's. Supervisory Responsibilities: This job has no supervisory responsibilities. Certificates, Licenses, Registrations: n/a Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Must be able to sit for extended periods of time, view and input data on PC for extended periods of time. The employee is frequently required to reach with hands and arms and talk or hear. The employee is occasionally required to stand or stop; walk and use hands to finger, handle, or feel. The employee may frequently lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and ability to adjust focus. Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. Company DescriptionEstablished in 1993, Benefit & Risk Management Services, Inc. (BRMS) is a leading benefit administrator and healthcare risk manager that delivers innovative technology and administration solutions to control rising healthcare costs. One of the first to introduce employee benefit administration technology solutions, our services are powered by our exclusive Virtual Benefits Administration System (Vbas) a proprietary database and administration system that allows employers to save time and money by automating management of the benefit supply chain and empowering employees to self-service their benefitsEstablished in 1993, Benefit & Risk Management Services, Inc. (BRMS) is a leading benefit administrator and healthcare risk manager that delivers innovative technology and administration solutions to control rising healthcare costs.\r\n\r\nOne of the first to introduce employee benefit administration technology solutions, our services are powered by our exclusive Virtual Benefits Administration System (Vbas) a proprietary database and administration system that allows employers to save time and money by automating management of the benefit supply chain and empowering employees to self-service their benefits

Job Description Job Title: Front Office Administration Manager Department: Administration / Operations Reports To: General Manager / Director of Operations Location: Elk Grove, CA Job Summary: The Front Office Administration Manager is responsible for managing daily operations of the front office to ensure efficient workflows, exceptional client service, and effective support to internal teams. This position plays a key role in maintaining an organized, welcoming, and professional environment for clients and staff alike. Key Responsibilities: • Supervise front desk and administrative staff, ensuring coverage and performance., • Oversee client check-ins, appointment scheduling, and general inquiries to ensure a smooth customer experience., • Manage office supplies inventory and ordering, maintaining vendor relationships., • Ensure front office cleanliness, organization, and safety standards are upheld., • Support internal communications, meeting coordination, and calendar management., • Improve and maintain administrative systems and procedures., • Handle incoming and outgoing mail, email, and document management., • Assist with basic reporting and documentation tracking., • Provide training and day-to-day support to front desk personnel., • Collaborate with other departments for scheduling support and workflow coordination., • Associates or Bachelors degree in Business Administration, Office Management, or a related field preferred., • Minimum of 3 years experience in administrative support or front office management., • Strong organizational, problem-solving, and multitasking skills., • Excellent communication and interpersonal skills., • Proficient in Microsoft Office Suite and other administrative tools., • Experience in a fast-paced, customer-facing environment preferred.